Owners filed 7 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Engine
2
0
0
0
Unknown or Other
1
0
0
0
Structure › Body
1
0
0
0
Steering
1
0
0
0
Power Train
1
0
0
0
Electrical System
1
0
0
0
3 safety recalls
Part 573 reports
Engine and Engine Cooling › Cooling System18V229000
Filed Apr 11, 2018342,867 vehiclesVolkswagen Group Of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Risk. A blocked pump or a short-circuited pump can increase the risk of a fire.
Remedy. Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Electrical System › Wiring17V622000
Filed Oct 5, 2017216,913 vehiclesVolkswagen Group Of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
Risk. The melted wires can increase the risk of a fire.
Remedy. Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
Engine and Engine Cooling › Cooling System17V002000
Filed Jan 3, 2017342,867 vehiclesVolkswagen Group Of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Risk. If the coolant pump overheats, it can increase the risk of a fire.
Remedy. Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
What owners reported
Newest filings
Unknown or Other
Filed Jan 18, 2026UT
Immediately after taking it home from a dealership, I noticed the MMI system wasn’t turning on. I figured it would fix itself, but it’s been 4 days and nothing has happened. The screen stays black when starting the car. When I reset the MMI by holding the volume knob for 10 seconds, it briefly turns on but shuts itself off right after.
Structure › Body
Filed Aug 7, 2025FL
On August 3, 2025, my wife and I came home from dinner and I couldn’t get out of the driver’s side door. I took it to Naples Audi where I bought the car and delt with its Assistant Service Manager and Service Advisor. Audi estimated the repair to be over $1,300. I called Audi USA Regional Customer Service and Mike B opened a Case 06968056 for me. He got back to me today, August 7, and said Audi Corporate and Naples Audi will still make me pay $800 to do the repair. I'm submitting this claim because an inoperable door handle is a huge safety problem and liability to any Audi owner. The parts to repair cost $500, which includes a part to connect the interior handle to the door latch that opens the door, and 4 bolts! I found out the interior part of the door handle is made of plastic – unbelievably not metal. Audit Assistant Service Manager told me over time, especially in the southwest Florida heat, the plastic can become brittle and crack off the latch. One would think Audi Engineers would know to use metal versus plastic for this critical part that enable the door to open. Audi should fully cover the cost to fix my car due to “engineering mistake.” The part wasn’t broken based on anything I, or any other consumer, could do to provide service maintenance to keep this plastic part from cracking. This breakdown of the driver’s side door not being able to let me out, is a huge safety problem for anyone driving this car.
Electrical System
Filed Sep 5, 2024MD
Car went into limp mode and check engine light came on.
Steering
Filed Mar 19, 2024IA
Electromechanical steering rack has gone out. Had this completely failed while driving myself and others could be put in serious harm of a collision or crash. There are many online complaints and issues with the audi steering racks. No other warnings then it just went out at the same time it tells you stop driving.
Power Train
Filed Aug 31, 2021NY
The drive chain broke, causing permanent damage to the engine which requires a complete engine replacement. The car was 5 + years old with 38,000 miles on it and well maintained.
Engine
Filed Jul 2, 201935,000 milesNJ
TL* THE CONTACT OWNS A 2016 AUDI A5. WHILE THE CONTACT WAS MAKING A THREE POINT TURN WITH THE SHIFTER IN THE REVERSE POSITION, THE VEHICLE ABRUPTLY ACCELERATED FORWARD AND MOVED APPROXIMATELY 3 TO 5 FEET WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO INDICATED THAT THE VEHICLE LOST POWER AND WOULD NOT PROPERLY ACCELERATE ON SEVERAL OCCASIONS. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. AUDI OF EATONTOWN (95 NJ-36, EATONTOWN, NJ) WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,000.
Engine
Filed Sep 18, 2018VA
TL* THE CONTACT OWNS A 2016 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT CONTACT A LOCAL DEALER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 11, 2018. Source: NHTSA Office of Defects Investigation.