Volkswagen Group of America, Inc.: Seat Belts › Pretensioner
Volkswagen Group of America, Inc. reported this defect to federal regulators on Dec 29, 2016 and put the number of vehicles at risk at 5,947. The repair is free for as long as the recall stands.
The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
The risk
In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
The remedy
Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2018 Audi Q5 | 209 | 6 | 0 | 10 |
| 2017 Audi A4 Allroad | 31 | 5 | 0 | 2 |
| 2017 Audi A6 | 20 | 3 | 0 | 0 |
| 2017 Audi A7 | 1 | 4 | 0 | 0 |
| 2017 Audi Q7 | 323 | 7 | 3 | 7 |
| 2017 Volkswagen Golf | 117 | 5 | 0 | 3 |
| 2017 Volkswagen Tiguan | 76 | 4 | 0 | 6 |
| 2016 Volkswagen E-Golf | 18 | 5 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 16V955000.
Full record for the 2018 Audi Q5 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →