2003 Winnebago Journey

Routine

Owners filed 5 complaints about this vehicle with federal regulators, most often about the engine and engine cooling › exhaust system › manifold/header/muffler/tail pipe. It has been recalled 4 times.

What fails
ComponentReportsCrashesFiresInjuries
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe2
020
Vehicle Speed Control › Accelerator Pedal1
000
Tires1
000
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Tank Assembly1
000

4 safety recalls

Part 573 reports
Equipment10V525000
Filed Oct 26, 201018,461 vehiclesWinnebago Industries, Inc.

Defect. WINNEBAGO IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

Risk. THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

Remedy. WINNEBAGO IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN DURING DECEMBER 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR WINNEBAGO AT 1-641-585-3535.

Equipment09V300000
Filed Jul 29, 20091,547 vehiclesWinnebago Industries, Inc.

Defect. WINNEBAGO IS RECALLING 1,547 MODEL YEAR 2001-2003 RECREATIONAL VEHICLES EQUIPPED WITH NORCOLD MODEL 1200LRIM REFRIGERATORS, MANUFACTURED FROM MARCH 1, 2001 TO DECEMBER 31, 2002, WITH SERIAL NUMBERS BETWEEN 1273701 AND 1536607, NON-CONSECUTIVELY. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK. IF A LEAK OCCURS AND THE REFRIGERATOR CONTINUES TO BE OPERATED AFTER SOLUTION CIRCULATION HAS CEASED THE HEAT SOURCE COULD GENERATE VERY HIGH TEMPERATURES. AT SUCH HIGH TEMPERATURES, THE COOLING UNIT COULD RUPTURE.

Risk. IF A LEAK OCCURS AND THE UNIT IS CONTINUES TO OPERATE, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.

Remedy. WINNEBAGO IS WORKING WITH NORCOLD AND NORCOLD WILL NOTIFY OWNERS AND THE VEHICLE'S REFRIGERATOR WILL BE REPAIRED FREE OF CHARGE (PLEASE SEE 09E-027). OWNERS MAY CONTACT NORCOLD'S RECALL CENTER AT 1-800-767-9101.

Equipment › Recreational Vehicle/Trailer › Lpg Systems › Tank Assembly04V114000
Filed Mar 4, 20045,143 vehiclesWinnebago Industries, Inc.

Defect. ON CERTAIN MOTORHOMES, THE LP TANK HAS STRESS ON WELD JOINTS AT THE POINT WHERE MOUNTING BRACKETS ARE WELDED TO THE TANK.

Risk. THIS COULD CAUSE STRESS CRACKS AT THE WELD JOINTS AND LEAD TO AN LP LEAK AND CAUSE PERSONAL INJURY AND/OR VEHICLE DAMAGE.

Remedy. DEALERS WILL REINSTALL A CRADLE-STYLE CARRIER, AND, IF NECESSARY REPLACE THE LP TANK. THE RECALL BEGAN ON MARCH 25, 2004. OWNERS SHOULD CONTACT WINNEBAGO AT 641-585-6939.

Fuel System, Gasoline › Delivery › Fuel Pump03V026000
Filed Jan 15, 2003114 vehiclesWinnebago Industries, Inc.

Defect. ON CERTAIN MOTOR HOMES EQUIPPED WITH CATERPILLAR 3126E HYDRAULICALLY CONTROLLED ELECTRONICALLY ACTUATED UNIT INJECTED DIESEL ENGINES WITH HIGH EFFICIENCY PUMPS (HEP8). THE PUMP COMPONENTS MAY EXPERIENCE A HIGH PRESSURE SEAL FAILURE WHICH CAN RESULT IN A SHORT PERIOD OF ROUGH RUNNING AND SUBSEQUENT ENGINE STALL DUE TO A LOSS OF INJECTION ACTUATION PRESSURE.

Risk. ONCE ENGINE STALL OCCURS, THE ENGINE CANNOT BE RESTARTED, INCREASING THE RISK OF A CRASH.

Remedy. CATERPILLAR IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL INSPECT THE PUMP SERIAL NUMBERS AND REPLACE THE PUMP IF NECESSARY. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CATERPILLAR AT 1-800-447-4986 OR WINNEBAGO AT 1-641-585-6966.

What owners reported

Newest filings
Tires
Filed Apr 28, 201051,000 milesND

TL*THE CONTACT OWNS A 2003 WINNEBAGO JOURNEY EQUIPPED WITH MICHELIN X TIRES, SIZE P235/80/R22.5. TWO OF THE TIRES WERE PURCHASED AS REPLACEMENTS. THE CONTACT LATER FOUND OUT THAT ONE TIRE WAS MANUFACTURED SIX YEARS AND THE OTHER TIRE TEN YEARS BEFORE HE PURCHASED THEM. THE CONTACT WAS UNABLE TO RETURN THE TIRES SINCE THEY WERE PURCHASED FROM A TIRE FACILITY THAT WAS 700 MILES FROM HIS RESIDENCE. THE CONTACT DROVE THE VEHICLE BETWEEN 500 AND 700 MILES AND THEN IT WAS PARKED FOR THREE MONTHS. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE AGAIN, HE NOTICED THAT THE TIRES WOULD NOT HOLD AIR. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INFORMED THE CONTACT THAT THERE WERE HOLES IN THE TIRES. THE TIRES WERE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000. THE CURRENT MILEAGE WAS APPROXIMATELY 54,000.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail PipeFire
Filed Dec 7, 200418,900 milesMI

VEHICLE CAUGHT ON FIRE AS A RESULT OF 2 SCREWS THAT MOUNTED AN ELECTRICA TRANSFER SWITCH, WERE INAPPORPERATELY SCREWED INTO THE ENGINES EXHAUST MUFFLER. AFTER ABOUT 18,000 MILES OF ENGINE TORQUE AND VIBRATION, THE SCREWS ENLARGED THE HOLES ON THE REAR OF THE ELECTRICAL COMPARTMENT AND IN THE MUFFLER, ALLOWING FIRE HOT DIESEL ENGINE EXHAUST FLAMES & GASES TO ENTER THE ELECTRICAL COMPARTMENT AND TORCH THE WOOD TRANFER SWITCH STRUCTURE., AS WELL AS SEND CORBON MONOXIDE INTO THE COACH. THIS PROBLEM CAUSE ME TO STOP MY VEHICLE ON A MAJOR US INTERSTATE, BACK UP TRAFFIC FOR MORE THEN A MILE, AND DO AN EMERGENCY EVACUATION OF MY WIFE AN OUR TWO YORKIES. THIS EVENT CAUSE EXTENSIVE SMOKE DAMAGE TO THE INTERIOR OF OUR COACH, CAUSED HEAT DAMAGE TO THE ELECTRICAL COMPARTMENT, AND MADE THE MUFFLER UNSAFE.*AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail PipeFire
Filed Dec 7, 200418,900 milesMI

VEHICLE CAUGHT ON FIRE AS A RESULT OF 2 SCREWS THAT MOUNTED AN ELECTRICA TRANSFER SWITCH, WERE INAPPORPERATELY SCREWED INTO THE ENGINES EXHAUST MUFFLER. AFTER ABOUT 18,000 MILES OF ENGINE TORQUE AND VIBRATION, THE SCREWS ENLARGED THE HOLES ON THE REAR OF THE ELECTRICAL COMPARTMENT AND IN THE MUFFLER ALLOWING FIREY HOT DIESEL ENGINE EXHAUST FLAMES & GASES TO ENTER THE ELECTRICAL COMPARTMENT AND TORCH THE WOOD TRANFER SWITCH STRUCTURE., AS WELL AS SEND CORBON MONOXIDE INTO THE COACH. THIS PROBLEM CAUSE ME TO STOP MY VEHICLE ON A MAJOR US INTERSTATE, BACK UP TRAFFIC FOR MORE THEN A MILE, AND DO AN EMERGENCY EVACUATION OF MY WIFE AN OUR TWO YORKIES. THIS EVENT CAUSE EXTENSIVE SMOKE DAMAGE TO THE INTERIOR OF OUR COACH, CAUSED HEAT DAMAGE TO THE ELECTRICAL COMPARTMENT, AND MADE THE MUFFLER UNSAFE.*AK

Equipment › Recreational Vehicle/Trailer › Lpg Systems › Tank Assembly
Filed Jun 4, 2004CA

CONSUMER RECEIVED NHTSA RECALL 04V11400O REGARDING LP TANK. DEALERSHIP STILL DOES NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. VEHICLE WAS KEPT BY THE DEALER FOR OVER THREE WEEKS. *AK IT TOOK THE DEALER 3 WEEKS TO PERFORM A 3 HOUR RECALL. THE DEALER AND WINNEBAGO WERE NOT VERY COOPERATIVE. *NM

Vehicle Speed Control › Accelerator Pedal
Filed Oct 21, 20032,200 milesCA

WHILE DRIVING AT APPROXIMATELY 35 MPH PLASTIC HINGE PIN SHEARED OFF, CAUSING THE THROTTLE PEDAL TO DETACH. ROADSIDE ASSISTANCE INSTALLED A TEMPORARY PIN, AND THE RECREATIONAL VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE TEMPORARY HINGE PIN WITH A PERMANENT STEEL HINGE PIN. *AK

5 of 5 complaints, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
20230100Routine
20220100Routine
20190100Routine
20181400Routine
20173400Routine
20161600Routine
20150400Routine
20140400Routine
20130500Routine
20121200Routine
20112300Routine
20102200Routine
20090400Routine
20080700Routine
20074500Routine
20061700Routine
20056430Routine
200411410Routine
2003 — this page5420Routine
20021300Routine
20012400Routine
20003400Routine
19990200Routine
19980300Routine
19972400Routine
19961600Routine

Compare every Journey year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 26, 2010. Source: NHTSA Office of Defects Investigation.