2023 Volvo XC60

Defect. Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk. A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy. The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 24, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car's number for this recall is R10333. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 16, 2026. This recall replaces previous NHTSA recall number 25V282. Vehicles previously repaired under recall 25V282 will need to have the new remedy performed.

Defect. Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk. A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy. The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320.

Defect. Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).

Risk. The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.

Remedy. Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.

Defect. Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60, V60CC, V90CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic error in the Brake Control Module 2 (BCM2) may cause a loss of Antilock Brake System (ABS), Electronic Stability Control (ESC), and traction control.

Risk. A reduction in brake support functions can increase the risk of a crash.

Remedy. Volvo will release an over-the-air (OTA) BCM2 software update, free of charge. Owner notification letters are expected to be mailed March 15, 2023. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10217.

Defect. Volvo Car USA, LLC (Volvo Car) is recalling certain 2022-2023 S60, V60, S90L, XC60, and XC90 vehicles. An electronic control module (ECM) software error may prevent the combustion engine from starting, causing a loss of drive power.

Risk. The vehicle may lose drive power as the high voltage battery is depleted, increasing the risk of a crash.

Remedy. Dealers will update the ECM software, free of charge. Owner notification letters are expected to be mailed December 8, 2022. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10198.

Entire car audio does not work. Blinker click, collision warning, navigation etc. Volvo has blamed software but each update in the past 3 years has not fixed the issue. Driving a car where the entire audio system is not working reliably is a safety issue

The contact owns a 2023 Volvo XC60. The contact stated that while driving in a rainstorm, the front windshield wiper arm was striking the top of the hood of the vehicle. Due to the failure, the windshield was not properly cleared of the rainwater, causing a visibility hazard. The contact stated that the hood was damaged by the wiper arm striking the hood. The vehicle was taken to the local dealer, who replaced the wiper blades, but the failure reoccurred. The vehicle was taken to the local mechanic, who replaced the wiper arm, but over time the failure reoccurred. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 17,000.

Loss of all audible components after start up (Infotainment system has Android Auto 5.1.17 system installed); no turn signal sound, no back up or lane departure audible alert. This is dangerous because the system can fail to confirm whether the turn signal is on or whether there is hazardous condition outside. Had to perform a complete system reboot to resolve the issue. The reboot is hazardous during driving condition as it is a distraction to the driver. This is issue has been happening on a persistent basis since the latest software update, the system needs to be rebooted two to three times a week, sometimes during driving.

After Volvo’s software update 5.1.17 was installed, all sound in the vehicle including all warning alerts, turn signals, stereo, etc. have no sound. If you reboot the system it MIGHT work, but it reverts back to not working once it is parked. Does not show any alerts when you’re close to an object. I have serious concerns about any of my safety systems working properly.

The backup camera system on this vehicle is ineffective and creates a significant safety hazard. Rather than providing a clear view of what is behind the vehicle, the camera is aimed downward, displaying primarily the ground immediately behind the rear bumper and only about two feet beyond it. As a result, it does not provide visibility of approaching vehicles, pedestrians, cyclists, or other obstacles behind the vehicle. This severely limits the camera's usefulness when backing out of parking spaces or driveways, where cross traffic and pedestrians are the primary safety concern. Because the display shows so little of the area behind the vehicle, drivers cannot rely on it to safely reverse. Believing this was a defect specific to my vehicle, I brought it to a Volvo dealership on two separate occasions. Each time, I was told that the camera was functioning as designed and that its viewing angle was normal. If this is indeed the intended design, then the backup camera system is fundamentally inadequate and presents an unnecessary safety risk.

I repeatedly lost propulsion or shut down while driving. The vehicle would not shift into Drive or Reverse and would not move, although displays and lights remained powered. This occurred three times in approximately two weeks. One event occurred at approximately 55 mph. I had to call the police for help. This after Hudson Valley Property Maintence the two previous stalls had been fixed. Dealer performed software update/reinstall and test drove vehicle approximately 30 miles, but the same failure returned and vehicle required towing. This is a repeated highway-speed safety defect. This vehicle is a safety hazard, and I am afraid for my life. The first two tow truck drivers were not able to get it on a flatbed without dragging it which we chose not to do. It took a third tow truck driver with special equipment to lift the car and tow it. This process took five hours on the hottest day and alone while other cars were coming at me at 60 mph. I had to call the police for help. There was no police report filed. Just a quote to dispatch to send officers to control a dangerous situation. The toe was through Volvo roadside assistance.

While driving on the highway my navagation, internet, gps stopped working. An error came up on the dash saying "SOS emergency call system fault" We were not sure what was happening with the vehicle or if was safe to drive. We made an appointment with a Volvo service center. Volvo service center stated we would need to pay to have this diagnosed because the vehicle has a rebuilt title. The dealership wanted approx $800 just to look at the vehicle. This issue is a known defect in the 2023 Volvo XC60 B5. It was already recalled once for this exact issue. This is an ongoing safety issue - losing our navigation in the middle of the highway as well as the vehicles ability to automatically phone emergency help when required.

See attached document for complaint.

3rd time driving our Volvo on the road and having the automatic emergency brake engage too early or in this instance, with no vehicle in front of us. We have been dealing with issues related to the safety systems and error messages in our Volvo related to “blind spot”, “automatic emergency braking”, and sensor failures or errors since having our vehicle leased since 2023. It has been in the shop MULTIPLE times to have sensors replaced only for errors to come back. Our system current says to clean the front sensors even though there is no debris on them. We also experienced this errors while driving 2025 loaner models with our vehicle in for repairs. We feel unsafe in our vehicle and can’t rely on the safety systems. We have also experienced the entire auto system failing in our car multiple times. This leads to any sounds system including emergency warnings to turn signals from not producing ANY sounds.

Occasionally, when I put the car in reverse, the brakes do not activate. The pedal feels stiff and hard to push. But then if I let off the brake pedal, and reapply the brakes, the problem goes away. This puts me and my passengers at risk of an accident. I have not shown the problem to a dealer yet as the problem is intermittent. I have not seen any warning signs about this problem. I have owned the car for about 6 months, since September of 2025 and have seen the problem about 8 or 10 times.

The contact owns a Nuna Car Seat, Model Type: Pipa Aire RX, Manufactured Date: March 06, 2024. The car seat was installed in a 2023 Volvo XC60. The contact stated while unbuckling the child out of the car seat, the straps used to latch the harness were loose. After the initial failure, the contact inspected the car seat harnesses several times while strapping the child into the car seat; however, the failure persisted. The contact reached out to the manufacturer several times before the contact was able to reach a representative. Once the contact was able to reach a representative, the contact was advised to take a video of the failure while driving and submitting the information and the contact declined the suggestion because the vehicle was unsafe. The contact also reached out to the manufacturer through email and was given a ticket number. The contact reached out to the company where the car seat was purchased and was informed that the one-year car seat warranty had expired. The contact disputed the claim because the failure had occurred less than one year after the purchase. The car seat was not repaired or replaced. The VIN was not available.

System/Component Malfunction: Systemic failure of the onboard computer (Infotainment/Connectivity Module) and Advanced Driver Assistance Systems (ADAS), specifically the Collision Avoidance/Auto-Braking system, Rear-view Camera (FMVSS 111 non-compliance), and the 12V Battery management system. All components remain in the vehicle and are available for inspection. Safety Risk: The vehicle exhibits frequent "phantom braking" where the emergency collision avoidance system abruptly activates without obstacles present, creating an immediate risk of collisions. Additionally, the "hands-on steering wheel" sensor malfunctions, triggering emergency stopping procedures while driving. The backup camera intermittently fails (black screen), causing a total loss of rear visibility. These issues lead to unpredictable vehicle behavior in high-speed traffic. Confirmation & Inspection: These issues began to be reported to an authorized Volvo dealer within the first year of ownership (2022-2023). Most recently, a total vehicle failure occurred due to a drained 12V battery, which the dealer service department confirmed was caused by a known software module defect. Despite multiple "software updates" by the manufacturer, the safety-critical ADAS malfunctions (phantom braking) have recurred three times in the last week following the most recent dealer service.

Received recall notice, the dealer did software upgrade to 3.7. but still having issues. Error message "Camera is temporarily unavailable". Reported to Volvo dealer who stated they are aware of the problem but cannot fix because they are waiting for new software, expected Q4 2025. Recall was not fixed

On Wednesday December 3, 2025 the front windshield wipers stopped working on my wife's 2023 Volvo XC60. The stalk to control the wipers was operating as normal. It was able to spray the windshield wiper fluid and operate the rear window wiper as expected. This happened that day that we received unexpected lake effect snow in our area. We immediately scheduled an appointment at dealership we purchased the vehicle from and dropped it off on Friday December 5, 2025. A few moments ago we received a call from the service department that there is an internal service bulletin regarding this issue. They explained that there is a process where they have to go back and forth with Volvo to diagnose the issue. They could not estimate when the issue would be resolved or what was the cause. The dealership was out of loaners, so they gave us an option to either wait or drive the vehicle and hope we don't get caught in bad weather until they can identify what is wrong with the wipers. This puts us in a very unsafe vehicle with no recourse. The safety of my wife, myself, and our child are put at risk because of this issue. There was a message that stated that the wipers failed initially on 12-3-2025, but that message never appeared again. This in itself is a safety issue. What if someone was renting the same vehicle when this occurred. The rental car company wouldn't know and they could rent the vehicle to a drive who wouldn't know.

Manufacturer: Volvo Car USA LLC | Initial Failure Mileage: 15,000 DEFECT DESCRIPTION: The Google built-in Infotainment Control Unit (ICU) and Audio Control Module (ACM) are repeatedly crashing/malfunctioning while driving. This system failure is a safety hazard because it simultaneously disables critical features: * SAFETY SYSTEM FAILURE: The Rear Cross Traffic Alert (RCTA) is disabled, creating a high risk of collision when reversing. * LOSS OF AUDITORY WARNINGS: All essential auditory cues, including the turn signal click and parking sensor sounds, are lost as the speakers go silent. * Distraction: The screen goes black/unresponsive, requiring a dangerous manual reboot while driving. REPAIR HISTORY: The defect has been confirmed and documented by an authorized Volvo dealer (O'Steen Volvo) on two prior warranty attempts (6/18/24 & 12/19/24) but remains uncorrected. The dealer has admitted they have "no way to fix this" permanently. Corporate (Volvo Customer Care) has been notified. This is a recurring, safety-critical manufacturing defect. Most recent issue was 10/25/205

There has been at least 5 incidences where the audio stopped working for the turn signals, navigation stopped, radio stopped and air conditioning stopped. The first 2-3 times the system reset itself. The 4th incident I was driving in torrential rain, the wiper auto sensor stopped and every warning light on the dashboard lit up. As the rain dissipated, the system seemed to clear itself. Today, on my way to the dealership, the turn signal audio stopped, navigation stopped, radio stopped. The service advisor verified the situation. His response, per Volvo instructions, tell the customer to reset the system once a month. There's no written instructions to resolve the problem. The service advisor admitted this is an ongoing problem and corporate is making no attempt to resolve it. Is Volvo waiting for a life threatening situation before addressing the problem. I can't rely upon the computer system to function properly. Volvo has a responsibility to its car owners for supposedly being one of the safest cars on the road. This vehicle is becoming unreliable. Thank you.

Driving the car at under 20 mph making a left turn into my cul-de-sac which has an upward slope. Car system thought it would crash into the tree straight ahead and started emergency braking making loud noise and then the steering wheels locked. Ended up hitting the parked car in front of neighbors house due to brake and steering malfunction. Heard from other Volvo owners that this has been a problem. Even backing out of garage where there is no object behind the car the car emergency braking system engages causing whiplash. No longer feel safe driving this car.

The "p" button on the car malfunctions. It does not always engage when pressed. After I pressed the "p" button, the car didn't go into park mode and started to roll forward. This put me in danger as well as pedestrians who may have been walking down the street in front of the car. I notified the dealer and they did nothing. There were NO warning signs. Because of the failure of the "p" button to function properly, my car rolled into a parking meter and caused in excess of $4,000 in damages.

We’ve owned a couple of the XC60s from the new generation. We have had many conversations with Volvo and the dealership but they have yet to rectify the issue. What it all boils down to, is that Volvo put an underperforming center console in its new generation of cars (2016-2025). The console does not have enough memory to process everything it’s doing. As a result it locks up and either freezes or shuts off. The problem is the console operates everything in the car. When it fails everything goes dark including the dash. The safety features turn off and you are essentially driving blind. We have had this issue on so many of our cars: 2018 XC60 which was replaced with a 2019 XC90 to avoid lemon law. The 2019 xc90 had the issues. We have been leasing and are stuck in this cycle because Volvo refuses to address the hardware issue. Instead we are forced to either drive a car with a dead brain or trade in for another Volvo. Volvo keeps thinking it can solve the issue with software updates but that’s not true. They need to do a RAM upgrade for these cars. We know we are not the only ones with these issues and the advice of “just reboot” or “don’t use the apps” or “don’t use the crash mitigation features” does not work. We specifically picked Volvo for safety but enough is enough. Our car is undriveable and from our sample size alone 6 out of 6 new generation cars have had this issue. The console shutting down sometimes takes out the virtual cockpit too. Meaning no speed is displaye

Yesterday, while driving on highway, I received a tire pressure warning for all four tires. I filled all tires to the recommended 35psi. The warning went away. Today, after I parked my vehicle, I saw a “parking brake service required” message on my dash. The “park” indicator on my dash started flashing. Now, I’m worried about a brake failure. I only mentioned the tire pressure warning bc I’ve never had multiple error messages like this before.