2021 Volvo XC60

Defect. Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.

Risk. A short circuit in a high-voltage battery increases the risk of a fire.

Remedy. Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.

Defect. Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.

Risk. A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.

Remedy. Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.

Defect. Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.

Risk. Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.

Remedy. Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.

Defect. Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk. An unsecured child restraint system can increase the risk of injury during a crash.

Remedy. Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111.

Defect. Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.

Risk. A detached SRS control unit can decrease the performance of occupant protection systems such as air bags, seat belts, and high voltage battery disconnect, increasing the risk of injury during a crash.

Remedy. Volvo Car will notify owners, and dealers will inspect and, as necessary, tighten the SRS control unit mounting screws, free of charge. The recall began February 12, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10068.

The vehicle is experiencing repeated, unpredictable engine stalling while in motion and under active acceleration. The engine cuts out completely within 15–30 seconds or after several minutes of driving, without displaying any check-engine lights or diagnostic warning messages. This presents an immediate, severe safety hazard to the driver, passengers, and surrounding motorists on public roads. The vehicle is currently grounded as it is unsafe to operate.

I am writing to urge NHTSA to address the serious safety problem caused by excessively bright headlights on American roads. Many LED, HID, high-mounted, improperly aimed, and aftermarket headlights produce such intense glare that oncoming drivers can be temporarily blinded. This can make it difficult to see lane markings, pedestrians, bicyclists, animals, curves, or stopped vehicles. At highway speeds, even a few seconds of impaired vision can have devastating consequences. Technology already exists to reduce this danger. Adaptive headlights can provide excellent visibility while reducing the amount of light directed at oncoming vehicles, and advanced systems have been used in other countries. Why is America lagging behind when safer technology is available? I urge NHTSA to strengthen regulations regarding headlight brightness, beam aim, mounting height, and aftermarket lighting, and to expand the use of glare-reducing technology. A driver’s ability to see farther should never come at the expense of another driver’s ability to see at all. Excessive headlight glare is not merely an inconvenience—it is a preventable safety hazard. Please take action to make nighttime driving safer for everyone.

The air conditioning system in my 2021 Volvo XC60 failed, blowing hot air instead of cold. A Volvo dealer diagnosed the cause as a failed A/C evaporator core and quoted $7,800 to replace it. Volvo Cars North America has declined to provide any goodwill assistance despite this being a widely reported failure across multiple Volvo models (S60, S90, V60, XC60, XC90) at similar mileage/age, and despite Volvo having issued a running design change (a resistor harness, part no. 32241228) intended to prevent the evaporator core from over-cooling and freezing — indicating the manufacturer is aware of the underlying defect. Beyond the loss of cabin cooling, this failure created a separate safety concern: in warm-weather conditions, with the HVAC system unable to properly regulate cabin temperature, the vehicle's infotainment system began to overheat.displayed a thermal-warning message, dimmed/shut down, rebooted, or lost function while driving.] This is a safety issue because the infotainment display controls or is integrated with all functions of the car, and any unexpected shutdown, reboot, or loss of function of this system while the vehicle is in motion is a distraction and a loss of a driver-relied-upon system, particularly on a public roadway. This is also the second time I have experienced an evaporator failure of this type on a Volvo vehicle. My previous vehicle, a 2017 Volvo XC90, suffered an identical A/C evaporator failure on 6/6/2023. Two separate Volvo vehicles failing in

The A/C evaporator core on my 2021 Volvo XC60 suffered a premature structural failure, creating an immediate and severe safety hazard while driving. The component failed precisely five weeks after the Certified Pre-Owned (CPO) warranty wrapper expired. An authorized Volvo dealership service department formally inspected the vehicle and verified an active, heavy refrigerant leak utilizing UV filter video diagnostics. This component defect directly compromises vehicle safety in two distinct ways: Complete Loss of Windshield Defrost Capability: Due to the total failure of the climate control and dehumidification system, the vehicle completely loses its ability to clear the windshield during sudden weather shifts. During a period of heavy rain, the windshield instantly fogged over completely, severely restricting forward visibility and forcing me to immediately pull over on the shoulder to avoid a collision. Toxic Chemical Exposure: The cracked evaporator core continuously vents atomized chemical refrigerant vapor directly into the sealed passenger cabin through the HVAC ductwork. Even with the climate control system and fan completely powered off, a highly concentrated, sharp chemical odor filters into the cabin daily, exposing occupants to toxic chemical fumes while operating the vehicle. Volvo has documented this exact premature failure pattern across its SPA-platform vehicles under Technical Journal TJ 35912, explicitly acknowledging a systemic engineering defect where improp

Hood latch assembly corrodes making it impossible to open hood or service the vehicle.

My SUV has a had the check engine light on from a failed battery cell for my 2021 grey Volvo XC60 recharge (VIN [XXX]). I have been without the electric functionality (to charge the hybrid car or use electric power) since mid December and waiting on a warranty part since Dec. 23, 2025. I have been told April 2026 and then August 2026 for this warranty issue that both the dealership and Volvo corporate have agreed is under warranty and needs replaced to make the car functional as intended. They claim the part as been backordered for the entire 8 months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After backing up out of a parking space, the side mirror on the drivers side moves to an unpredictable position and does not return to its original position. This is potentially dangerous because the driver is not aware of this change in position, and when changing lanes may rely on mirror that is in a faulty position. This appears to be some sort of flaw in the logic that tilts the mirror down when backing up and returns to original position when the car is put back in drive. Regardless of whether I turn this feature on or off, the same malfunction occurs.

The entire right ride of the car just stopped working. Back right door became permanently locked and could not open from outside or inside. When hitting lock/unlock buttons on key fob i) front passenger door would not lock/unlock and ii) right side mirror would not fold in/out. Blind spot monitor and TPMS said they needed service. Left side of car was fine and worked. Car would start normally. I checked all relevant fuses and none were blown. Then all of a sudden it all started working again. My fear is that in the heat of summer what if all doors became locked somehow and i did not have the key fob with the manual key? I have 2 children

An intermittent electrical failure occurred to my wife causing my 2021 Volvo XC60 to stop and then later go into limp mode while driving. The service light went on immediately and was very startling to her and made it difficult for the drivers following as the car speed was significantly reduced/ I suspect limp mode though it was not on the dashboard. When I called Volvo and then brought the car in... it is a known issue to Volvo. They purposively produce a vehicle that is known for sunroof leaks which knowingly leads to electrical issues exposing their customers to harm. Volvo (Geely) inspected the car, found the electrical issues from the front interior to the battery compartment that had water over an inch deep. the VGM (Vehicle Gateway Module) was replaced and reloaded, all connectors were separate/dried and several had to be cut/spliced and rewired due to corrosion damage. Carpets were removed, the gasket was replaced, the front and rear sun roof drains were cleaned out. Aside from the safety concern the shrinking of the rubber gasket caused the issue. Not funny, but Volvo/Geely states that the repair now has a lifetime warranty after I was charged over $4,000 USD. The vehicle is only about 5 years old!!

My 2021 Volvo XC60 experienced a fuel system failure at approximately 53,500 miles. Prior to the failure, the vehicle displayed multiple warning messages and entered reduced-power (limp mode), including the turtle symbol on the instrument cluster. The vehicle unexpectedly would not start despite multiple attempts. The failure occurred while I was at a physical therapy appointment approximately 25 minutes from my home. After approximately 10 minutes, the vehicle started and was able to be driven. Because of the warning messages, limp mode, and failure-to-start condition, the vehicle was taken to a Volvo dealership for diagnosis. The Volvo dealership diagnosed the vehicle with ECM fault code P008A00 (Low Fuel Pressure). According to the repair invoice, testing confirmed that fuel pressure was intermittently low, and the dealership determined that the in-tank fuel pump was faulty. The fuel pump was replaced to correct the condition. This failure created a safety concern because the vehicle became unexpectedly inoperable and would not start when needed. Had the failure occurred in a remote location, during extreme weather conditions, at night, or in an emergency situation, it could have left the vehicle occupants stranded without reliable transportation. The inability to start the vehicle occurred without warning and could have resulted in a more serious safety risk under different circumstances. The issue was reproduced and confirmed by an authorized Volvo dealership, which insp

Multiple times, with the Pilot Assist system engaged, the vehicle has pulled me out of my intended travel lane when on a curve, near an on / off ramp, and generally tends to drift from the left to right of the intended lane of travel on straight sections of road. It will drift to the rumble strip and sometimes into the next lane with both hands firmly on the wheel. I find myself fighting the system at these times. When it gets confused, with corners or merges, and on / off ramps, it will abruptly change lanes which is very dangerous. Twice it almost caused an accident. I have had it looked at many times now by Gengras Volvo in East Hartford where I bought the car. I was provided a loaner each time but the car has been in their shop for close to a month over these visits. It happend on one test drive with their repair tech driving the car, so the issue has been verified and recorded by Gengras. Multiple components of the system have been changed out and Volvo has downloaded and reviewed the telemetry twice. Volvo's stance is that the system is functioning correctly, and in times if inclement weather it may not work as intended. Most of my incidents happened on dry roads. Upon researching this on the internet, there are many other owners of Volvos of my year and others complaining of the exact same issues and behavior of the car. I feel it may be a design flaw but in my opinion the system is not safe to use. Volvo went to a completely different system soon after 2021. This was

After 5 times of phantom breaking at high speed I took the car to Betten Volvo. The did a system update to try to correct. The car has now 3 times in 2 weeks again triggered the break at highway speed. I have another appointment scheduled April 21, 2026. Having the brake applied for no reason at this speed is extremely jarring and dangerous.

The driver's side mirror repositions itself downward, upward, or outward when unlocking and opening a door. It infrequently repositions while driving as well. These occurrences put me and others at risk by increasing my blind spot when I need to change lanes. Two Volvo dealers have reproduced the mirror changing positions when unlocking and opening the door, but a few times they were not able to get the car to reproduce it. Technicians have performed software updates, deleted and reprogrammed the keys to the car, and performed a factory reset on the infotainment center to no avail.

Exiting a parking lot, attempting to break. The plastic break pedal cover fell off and was unable to break in time to avoid a front end accident.

SRS warning light is on

The USB ports under the center console malfunction frequently. The main, top engine mount disintegrated and needed to be replaced under 50,000 miles. The rear seat seatbelts come loose and sag easily. They do not retract automatically. The rubber stripping, where the door jamb is, comes off. The handles to the air vent break off very easily, rendering the vents inoperable. **The software for the vehicle malfunctions constantly, displaying the incorrect readings for fuel economy, the gas gauge, and more. It is possibly affecting the catalytic converters and O2 sensors. **The vehicle turns itself on, in battery mode. **The blind spot indicators to not light up sometimes and do not make any noise indications of nearby cars.

Serpentine belt failure at 70K miles. Was driving back home when I felt the traction misbehaving and the check engine light came on. Was able to get home safely and brought the car to the garage the next open day. During inspection, serpentine belt was found missing 1 rib and was caught in splash fan. Had to pay almost $1000 to replace it as insurance had run out a couple months prior. Volvo tech said it was almost surely a defect in the belt as these last typically ~150k miles and they had seen other such recent cases of early failure. I was not happy having to pay to replace a defective part which moreover was about to catastrophically fail, destroying my engine/traction and potentially hurting me. Thankfully the check engine light, which was apparently unrelated (oxygen sensor which needed to be replaced for another $1000) brought me to the garage before the accident happened.

The contact owns a 2021 Volvo XC60. The contact stated that while driving at undisclosed speeds and turning, the front end of the vehicle made an abnormal grinding sound. Additionally, the contact stated that the steering wheel seized after turning, which required the contact to jam the steering wheel for the steering wheel to return to the center. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering rack had failed internally and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V001000 (Steering); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.

My car was backed into July 4, 2024, unoccupied and had damage done to the hood and front light and bumper. The person who hit the car had insurance and I took it to a local collison company for the repairs In November 2024. (Insured would not return calls to insurance company so it took this long for repairs) I began taking it to Volvo OC in December because the sensors were constantly lighting up and beeping constantly with no one around me. I took it to Volvo many times from December to August 2025. They would have my car for a week or two and think they fixed it and it was not fixed. After Volvo sent me a note saying that Corporate was not going to pay to do anything and they were done with trying to fix the car I took it back to my collison company. When Volvo last had it they told me that the wiring harness was not the correct part number and that the collision company installed the wrong one. I called them back and they explained that they had to call Volvo Mission Viejo and gave them the VIN number and they installed what was sent. I took it back to the collision company and they called and ordered another harness and they received the exact same harness. They installed that one and the sensors still do not work correctly. They then called Volvo Mission Viego again and they were told there was a cable that was needed if a car was in an accident and 2 sensors needed to be attached to the cable and the other sensors to the harness. So they did that. And still the same i

Rotor seems to have worn out much quicker than expected. When I break, I can feel certain vibration / bumps. When breaking while going down on a hill, front break also has made screeching noise. Steering feels stiff at times. generally, I have always been topping up gas more than the advertised mileage performance / EPA

Rear Center Seat seatbelt buckle does not latch.

The passenger side rear door locked and could not be open from either the inside or the outside. The dealer concluded that the door lock failed in the locked position. It gained entry to the door panel with the door shut, removed the old lock, opened the door, installed a new lock assembly and reassembled the door. Because the car was slightly out of warranty, we had to pay for the repair. Until this was done, we felt very unsafe. In the event of an accident or emergency, the passenger on that side of the car would not be able to exit the car. There was no warning prior to this happening. It just stopped working.

Driving as normal through a major intersection and the car began to jerk and stutter when trying to accelerate. there was no warning or symptom prior to this issue, but upon it happening, the turtle warning light appeared and had the display had an engine system message saying "reduced performance". I was able to pull over. Then turned the car off and back on, which then allowed me to pull in to the nearest parking lot. The warning light remained on. The car was towed to the nearest Volvo dealership. They confirmed the issue was a failure of the fuel pump. They replaced the fuel pump. Luckily I had passed the intersection and the cars around me were still accelerating from a lower speed, so this did not cause an accident.

Around 10/26/2024 I purchased a 2021 Volvo XC60 from Carvana. Carvana sells vehicles with a 100 day limited warranty. The manufacturer warranty was expired at this time. Carvana states they do an inspection of the vehicle prior to delivery. When I received the vehicle, I noticed the steering wheel would vibrate hard when I came to a stop. I took the Volvo to the local Volvo dealership to perform a full multi-point inspection. They found that the brake pads were at 1-2 MM with warped rotors on the front wheels. The back wheels had 3 MM brake pads. I called Carvana on 11/22/2024 to discuss the brake issue and inquired about the 100 day warranty to cover the brake repair because I was sold a very unsafe vehicle. I was told their warranty would not cover the cost to repair the brakes. I asked for the inspection report they did prior to delivering the Volvo. They will not release the inspection report to me. So I asked for the details of the inspection on the brakes. They told me their inspection showed front wheels with 6m on both and the rotors were at 29 (LF) and 28.02 (RF). They told me the rear wheels had 6M on brake pads for both wheels and the rotors were 11 (LR) ad 11.92 (RR). They could not tell me the date of the inspection. I trust the Volvo Dealership to provide accurate information on their inspection. This is not a safe vehicle and should have the brakes replaced AND Carvana should pay for this cost. At this point, Carvana is selling very dangerous and unsafe vehicle

The contact owns a 2021 Volvo XC60. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact pulled over to the shoulder, and the vehicle continuously turned on and off independently. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that the auxiliary battery power was low and that the vehicle needed a software update. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 18,000.

August 23rd, 2024, the car started hesitating when gas was applied. The transmission light came on, then the parking brake light came on saying it was turned off, the check engine light came on, the volvo on call light came on, and the car wouldnt turn off. I moved the shift into different gears, and was able to turn the car off. I waited a while and started the car again. This time the on call, and check engine light stayed on. I called the dealership, was told it was probably a low battery. Had me come in Monday the 26th to have it checked. But Saturday the car wouldn't start right away, and all the warning lights came back on and wouldn't shift gears. Had to call AAA to have it towed. Got a call from the dealership Monday August 26th. Was told they were testing the battery to see if it fails so they could replace it under warranty. They ended up replacing the battery, and told me there was a lot of water in the trunk under the spare tire, where the battery for the on call is located. Said there was a gap in the sunroof weather stripping where tree debris probably clogged the drain pipes. They cleaned that out, and replaced the sunroof weather stripping which was under warrenty. But I was told the water and clogged pipe was not under warrenty, and had to pay for that? September 6th, 30k service and check the on call light that never went off. They found 1.5 inches of water under my front carpet and will be checking for electrical damage and corrosion. They told me this is n

6/8/23: Vehicle in shop for 30K warranty service. Front brake pads flagged yellow for wear. Recommendation they be addressed next visit at 40K miles. By 35K, Brake pedal was vibrating and steering wheel shaking upon moderate braking. Made appt. With local dealer which required over a month wait. 1/5/24: Dealer confirmed problem. Despite their own Technical Service Bulletin [XXX], dated [XXX], which recommended warranty replacement of brake pads, the service writer, Joe Barber at Volvo of St. Louis, 7700 Manchester Rd. refused to follow the manufacturer's recommendations. Instead, he quoted me a complete front brake job, to include rotors and pads for $920. I declined. With over 50 years of driving experience, not once have I owned a vehicle with brake/rotor failure with so few actual miles driven (mostly highway). Dealer claims this is normal for Volvo cars. Supposedly, one of the safest cars made for many years. I filed a written complaint with the Service Mgr. when he sent me a customer satisfaction survey. No response. Also filed a complaint with Volvo North America in Mahwah, NJ. They also quickly denied any responsibility, claiming normal wear and tear. Unable to upload documentation from my phone, but can do so by PC scan if allowed. Please advise. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Volvo XC60 equipped with Continental Tires, Tire Line: Cross Contact, Tire Size: 255/45/R20, DOT: (N/A). The contact stated while driving approximately 65 MPH, the rear passenger’s side tire had a blowout. The vehicle was taken to an independent mechanic where it was confirmed that there was a sidewall blowout. The tires were not replaced. The tires were the original tires. The manufacturer was notified of the failure. The approximate failure mileage was 17,000.

While driving, lost power very suddenly. A turtle comes across the dash. My vehicle wouldn’t start for roughly 20 minutes. After the 20 minutes, it starts up, but the check engine light is on. Nervous that my car isn’t safe to drive, I contact corporate Volvo, since there is NO information in the manual for what this means- they told me to contact my local. So I call them and they state it’s safe to drive and they could get me into the schedule 3 weeks out…. Then, I get to my appointment and they then tell me my brakes and rotators are completely shot at 42,000 miles.

My car continued to move even with the brake pedal pressed, and collision avoidance systems did not turn on. This is very unsafe - a car that doesn’t respond when the driver brakes puts everyone else on the road in danger. The first time this happened was on Sep. 6, 2022. I was driving on the highway when the car in front of me stopped abruptly. I started to brake. The distance between our cars was large enough that I should have been able to stop safely, but my car continued to move. I was unable to stop the vehicle and crashed into the car in front of me. At the time, I thought it was my fault. Although there was damage to my car, luckily no one was injured. (This was resolved, and my car was repaired, with help from Shelter Insurance.) On June 13, 2023, I was pulling up to a red light behind another vehicle. I stepped on the brakes and my car jolted to a stop (I had to push the pedal down very hard to get my car to start slowing down). Then my car began to move again, even though I had not released the brake pedal. It was moving at about 1-2 mph. My car got so close to the car in front of us that the parking sensors began to beep. We would have run into the stationary vehicle if I hadn’t put my car in Neutral. When the light switched to green I put my car in Drive again. At the next intersection the brakes were back to normal, and my car was driving as before. I had my car towed to the local Volvo dealership. After an inspection, I was told they hadn’t found anything wrong

1.What component or system failed or malfunctioned, and is it available for inspection upon request? Blind spot sensor repeatedly malfunctioning. Vehicle generates "service required" message, and it appears that blind spot monitors fail to illuminate. Child safety locks also deactivate without driver input. Vehicle is currently available for inspection. 2. Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer has updated the software multiple times but has not attempted to assess the hardware. 3. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. 4. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Drivers side door buttons periodically do not illuminate and do not operate windows or locks. Vehicle cannot be locked at times, or only passenger side doors can be locked. Key fob and manufacturer app only work to lock the vehicle sometimes. Issues began approximately July 2022 and have repeated intermittently. Issues seem to be occurring more frequently and for longer. Issues have been particularly frequent and long lasting in the last week; vehicle last serviced at the dealer approximately 12/22/2022.

I’ve taken the vehicle back to dealership several times and they say nothing is wrong with it. The steering wheel vibrates at high speeds or when backing into parking spaces. Loud noise when backing into parking spaces, possibly brakes or steering. Engines unusually loud when starting up. Windshield just spilt all the way across when car was sitting for 5 days in august, not from rocks on road. Vehicle has unusually low mileage of 16-18 mpg city & hyw driving. Brakes are noisy- I thought they were crack when I purchased last year. These happened on multiple dates of which your system doesn’t allow me to add.

Without warning, car loses BLIS, electric windows and seats fail to work, ventilation system is inoperable. Supposedly fixed by dealer, but same issues have arisen within 60 days of repair.

I brought the car to the Volvo dealer for my 20,000 miles service. They told me that the rear rotors and pads are worn and need to be replaced. The front brakes are fine. I think that this is a design flaw. No one expects the rear brakes to wear first, and certainly not after only 20,000 miles!

The BLIS warning light has been malfunctioning and only displaying intermittently for several weeks. We were traveling from Florida to Massachusetts when we discovered the problem. We made arrangements for the car to be serviced twice, but they informed us they did not observe the issue during their test drive the first time. The second time they indicated that although the signal only activates intermittently, it is designed to function intermittently. We were informed that it will only activate if our car is going the same speed as the car we are passing or the car that is passing us. They subsequently advised the indicator will not activate if there is a 9 mph difference between the passing vehicle and the car being passed. We previously understood the indicator would be a signal or warning that it is not safe to return to the lane of the cars we are passing or move to the lane of the cars that are passing us. I have videos detailing what we perceive as the problem.

Hi, I bought this XC60 in SEP/2020 which is 2021type. In 2020 winter, after snowing The car's left(driver' window) doesn't work. I have searched the problem of wiper through on-line. I found the recall and then wrote on the manufacturer's online site & regular exam oil change Volvo service. But, I didn't get the right answer. They just this is not a recall SUV. When rainy days I can't see anything both of the wipers don't work and shows a warning of not working. It's too dangerous. I always bring a driver in order to open the window wiper cap. I have fixed it over 10 times. Today my wife drive this vehicle on a rainy day She was frustrated and fall into a dangerous situation. Both wipes don't work. Please review and fix it.

The BLIS warning light has been malfunctioning and only displaying intermittently for several weeks. We were traveling from Florida to Massachusetts when we discovered the problem. We made arrangements for the car to be serviced, but the dealer informed us they did not observe the issue during their test drive and suggested we check the manual to read about BLIS limitations. We did that, but none of the situations applies in our case. The dealer did inform us that they downloaded and reinstalled the appropriate software, however the problem has not been resolved. The passenger side indicator works about 40% of the time and the driver side indicator works about 50% of the time. (I did two manual counts of this while traveling to come up with the stats.) We have another appointment scheduled and will request the mechanic or the service rep take a ride with us in the passenger seat so he or she can observe the problem. There were no messages or warnings that the function was not working properly. The first indication there was an issue came when we actually observed the problem when we were passing a trailer truck on the highway. Although we are able to drive without this feature, it is a problem and could cause and accident.

Side impact curtain air bags only deployed on right side (side of impact), causing head concussion from hitting driverside window on left side. Vehicle has been towed for repair, but may still be available for inspection for a short time. Fire department stated airbags tried but failed deployment. Contacted dealer. Dealer said contact Volvo North America. Volvo has yet to connect me to the right person or department.

In September 2021 on 3 occasions, my car's steering locked up while driving. I could not unwind my wheel from a turn. Each time nearly resulted in a collision with a garage ticket booth, a median, drifting into an oncoming lane. II slammed on brakes each time to avoid and accident or collision. It was frightening. This happened at low speed (approx. 10 mph), I had no warning indicators, and the wheel released after I stepped off the brake. I took the car to the dealer who could not replicate it; they suggested I keep all lane keeping aids off. They have since been off. This month of July 2022, this began to happen again: 4 times in one week. The last time I could not correct out of turn in the road and nearly resulted in a head-on collision at about 32 mph and I ended up in the approaching traffic lane. I was terrified and very shaken up. I returned to the dealer. This time, I googled the problem and found two instances of this SAME issue here: https://www.carproblemzoo.com/volvo/xc60/steering-problems.php I shared this page with my dealer. Again, they could not replicate it. Also, the dealer could not find the Volvo Advisory about it. They did take me seriously however and replace the sub-battery to my power steering. Its been a week since this repair, and it hasn't happened in this time period, but I am still concerned. The dealers said they "can't report it to Volvo" as "no warning code [issue] was indicated in the software/computer/system." (As no signals popped up on my

On three occasions in September 2021 the car's steering locked up while driving so that I was unable to unwind the wheel, nearly sending me into stationary objects or the opposing lane. After slamming on the brakes, the wheel released. These all happened at low speeds, around 10mph. No signals or warnings popped up on my display. This was very upsetting. The dealer could not reproduce, could find nothing wrong, and advised me to keep all lane keeping aids off. They have since been off. FOUR times last week of July 2022 this happened again, the last time sending me into oncoming traffic with multiple cars in both directions all nearly colliding at speeds in the 30-35mph I was crying and extremely upset, I've been in an accident before and this was triggering. My husband thinks the car is unsafe to drive. I returned to the dealer and cited two posts I found online of this same incident being reported with the same year and model car. The dealer could find nothing wrong again, but did believe me and did replace the sub battery to the power steering as one online public complaint cited a Volvo advisory recommending this fix in this situation. My dealer could not find this advisory from Volvo however. They also said there is nothing to report to Volvo as there are no computer prompts, or something along those lines. At this point if it fails again we'll be pursuing the lemon law. I want to trust the car is fixed, but this is terrifying.

On June 30, 2022 our Volvo XC60 was driven at high speed on I-80 in western NE at dusk in heavy truck traffic before a holiday weekend. With semi’s on 3 sides, and NO WARNING, the vehicle LOST COMPLETE POWER. Driver fought the rapidly slowing car out of the left lane and limped onto right shoulder dodging semi’s. Scary. Only a turtle 🐢 icon appeared on the dash. Online owner’s manual was not avail. There was no response to pressing On call or SOS buttons. Using a phone, the Volvo website said the turtle meant “Reduced Engine Performance” told us nothing new. Stuck in nowhere land without any help, turned the engine off, waited 10 min. Restarted the engine which then appeared in normal op. Turtle had disappeared. Cautiously eased back onto I-80. 20 minutes later, now in WY, the power FAILED AGAIN. This time a yellow engine icon showed on the dash. Using hazard flashers, driver again moved to right shoulder and turned off the car. Again no response from call buttons. A call to Dealership in IL said it was closed and the dealer Showroom in CO said to drop off the vehicle that night. Restarted and tried again in the dark. Near Cheyenne, Volvo lost power 3RD TIME. An Engine outline icon appeared. No help…made it to Ft Collins. We flew back home leaving a disabled Volvo at Ft Collins dealer whose service rep said the “car was unsafe“ and not having a definitive cause after they ran diagnostics, asked if we wanted to “file a case with the company”, and ordered a replacement fuel pum

The car started to move and accelerate with brake pressed. Accident prevention system did not activate itself. It did not display any warnings as it typically do during parking and being close to other cars. The car caused an accident with mild injuries to the driver of the other car, but could have hit a pedestrian or go to the intersection and involved with an accident with a car moving perpendicularly at a higher speed. I am waiting for an investigator from Volvo and Travelers Insurance. Prior to the accident the electronic display of the car started to malfunction. I have a video of the whole accident , but it is in mp4 format and thus i could not upload it. The dashboard camera's microphone picked some electromagnetic interference that increased as we got closer to the accident. Description of the accident: We pulled to a red light behind another car. After not moving for a few seconds, the car started to move on its own, accelerating and hitting the car in the front, continuing to move forward. I was able to put the shifter into the park, stopping it. The road conditions were good. Roads were dry. The sky were cloudy overhead. The vehicle is not drivable ( radiator leak ). The car behaved usually before the accident, except for some reason, for the first time, all the displays dimmed significantly ( it was hard to see anything, and I could not increase brightness ). The screens went back to normal brightness right before the accident. Also, the dashboard camera that rec

Today, my Sensus in the center console, as well as my instrument panel that shows the map between the gauges, went black and switched my drive mode out of ECO, shutting off my adaptive cruise control. Rebooted 2 times before becoming stable. I have a video, but your system doesn't allow me to upload the file type

Today my Sensus in the center console as well as instrument panel that shows the map between the gauges went black and switched my drive mode out of ECO, shutting off my cruise cintrol and turned off my Bluetooth phone call. Rebooted 3 times before becoming stable. This is unsafe and very dangerous. They just did a software update while it was in the dealership recently fixing an unrelated issue for a month. Now I have to try and get a video as they always try to claim they can't duplicate issues... I always have to take videos and recordings now...

I purchased a brand new Volvo XC60 T5 AWD Inscription 7/04/2021. On 9/22/2021 I was driving in the middle lane on interstate 20 located in DFW TX and entering a curve when suddenly and without warning the steering wheel went stiff (as if I had NO power steering). I almost got into an accident, had I not been an experienced driver. A warning then displayed in the driver's information center "Power Steering Service Urgent, Drive To Workshop". The steering wheel continued to function as if I had no power steering until I arrived at work. I immediately called the dealership where I purchased the my SUV and they got me scheduled with a loaner. It was a traumatic incident that caused me great deal of concern since my SUV in brand new. Apparently Volvo put out an advisory notice that the sub-battery attached to the power steering pump is having issues and the dealership replaced it. I have not had a similar experience since...

I leased the vehicle in December, 2020. Periodically while the tailgate is open and I am underneath it, the tailgate has closed on me and hit me in the back. In February, 2021, the struts on the tailgate were replaced at Patrick Volvo, Fort Myers, Florida, after I received a recall letter from Volvo. On September 9, 2021 at approximately 11:00 a.m. (CST) I was under the opened tailgate and it closed three times in a row and hit me in the back. Each time that it hit me, it reversed direction and went back into the open position. I was not injured but my back was sore for the rest of the day. I brought the SUV into Patrick Volvo, Shaumburg, Illinois. The service representative (SR) explained to me that there is a sensor under the rear bumper that will open and close the tailgate if you waive your foot under one specific location. Which is approximately two feet from the left edge of the bumper. The SR explained to me that I must have accidentally waived my foot under the bumper and the sensor caused the tailgate to close. He further advised that it could not be deactivated. On September 18, 2021, at approximately 10:00 a.m. I was sitting in the cargo area putting on my golf shoes. The tailgate started to close. I ran as fast I could and avoided getting hurt or injured. My feet were not capable of engaging the sensor as they were in front of the bumper. I have advised Volvo Customer Service and Patrick Volvo of this new safety concern. Patrick Volvo has stated to me that they ha

The contact owned a 2021 Volvo XC60. The contact stated that while driving approximately 25 mph, the vehicle suddenly began to accelerate and the brakes failed to stop. The vehicle crashed into a nearby fence causing the vehicle to flip. The air bags did deploy. The contact received injuries to their right shoulder and left knee. Medical attention was needed. A police report was filed. The vehicle was towed and had not been deemed totaled as of yet however, damage to the vehicle would be considered unrepairable. The dealer was informed of the incident however they were unable to assist. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.

This is in regards to Pilot Assist. My husband and I purchased this vehicle in May of 2021. We have encountered several incidents (while using Pilot Assist). The car has directed us to different lanes, steered us to guardrails and other cars and has failed to break when cars have been stopped in front of us. We have taken the car in to our local Volvo dealership multiple times and they have still not corrected the issues. The first time we took the car in to the dealership, we were told (by the mechanic) it’s not a good system and it will never operate correctly. They have checked the sensors and hooked the car up to the computer and said it’s not sending off any codes, therefore there is nothing they can do. They have also test driven the car. The latest test drive, the mechanic left notes saying the car did start to drift in to the other lane but was corrected by the driver. However, he claims this is normal operation.

I purchased a brand new Volvo XC60 T6 on 7/18/2021. On 8/14/2021 I was driving on the far left lane on the 280S freeway and wanted to merge one lane to the right and as I was merging the steering wheel went stiff and caused me to lose control of the car. I almost get into a big accident with a Tesla. Then I heard a sound and notice on the dash display "Power Steering service urgent drive to a workshop" sign. The steering wheel continue being stiff and I experienced pain in my left arm due to the steering wheel incident. I immediately called the dealership where I purchased the car from and unfortunately the service department is closed on weekends. I managed to drive slowly and drove back home with very limited control on the steering wheel. I used Volvo On Call and had the car towed to be brought back to the dealership. It was a quite traumatic incident that make me feel not confident to drive the car anymore. Is there any recall that I am not aware of for this car model? I emailed Volvo customer care regarding this issue on 8/15/2021.

On two occasions the automatic breaking/city safety engaged on my Volvo XC60 2021 vehicle. In both incidences there was no need for this to happen. First incident (o/a June 25, 2021) occurred while changing lanes. There was traffic but said traffic was a safe distance in front of me. I was startled by the immediate hard stop breaking and safety belts tightening around me. No accident occurred. Only traffic behind me needing to break to avoid rear ending me. Even though shaken I continued on my way and put it behind me. Second incident (Jul 7,2021) occurred in the I95 tunnel heading to Baltimore. There was no vehicle directly in front of me. Only a vehicle vehicle at least 6 car lengths or more ahead. There was a tractor trailer beside me and vehicles behind me. Again the automatic breaking/city safety engaged. The vehicle came to a hard stop. I was shaken and even more frightened by what happened. No accident occurred. However, the vehicles behind me had to immediately break. I can’t express enough how horrifying these incidents were, especially in the I95 tunnel. I called the Volvo dealership where I bought the vehicle and took it in for service the next day. They ran diagnostics on the vehicle. No codes were shown during testing. I am afraid to drive this vehicle. I was told the automatic breaking/city safety cannot be turned off. I don’t want to sound over dramatic but I fear for my life, my family and others. I don’t want this vehicle. I want a vehicle that I have control