Owners filed 46 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 5 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Electrical System
8
0
0
0
Service Brakes
7
1
0
1
Steering
5
0
0
0
Unknown or Other
4
1
0
1
Lane Departure › Blind Spot Detection
3
0
0
0
Engine
3
0
0
0
Lane Departure › Assist
2
0
0
0
Fuel/Propulsion System
2
0
0
0
Forward Collision Avoidance › Adaptive Cruise Control
2
0
0
0
Air Bags
2
1
0
1
5 safety recalls
Part 573 reports
Electrical System › Propulsion System › Traction Battery25V179000
Filed Mar 24, 20257,483 vehiclesVolvo Car Usa, Llc
Defect. Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Risk. A short circuit in a high-voltage battery increases the risk of a fire.
Remedy. Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.
Steering23V001000
Filed Jan 5, 202374 vehiclesVolvo Car Usa, Llc
Defect. Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Risk. A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.
Remedy. Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip21V716000
Filed Sep 15, 20219 vehiclesVolvo Car Usa, Llc
Defect. Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
Risk. Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.
Remedy. Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.
Seat Belts › Rear/Other › Retractor21V682000
Filed Sep 1, 202119,149 vehiclesVolvo Car Usa, Llc
Defect. Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk. An unsecured child restraint system can increase the risk of injury during a crash.
Remedy. Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111.
Air Bags › Air Bag/Restraint Control Module21V001000
Filed Jan 7, 20212,883 vehiclesVolvo Car Usa, Llc
Defect. Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.
Risk. A detached SRS control unit can decrease the performance of occupant protection systems such as air bags, seat belts, and high voltage battery disconnect, increasing the risk of injury during a crash.
Remedy. Volvo Car will notify owners, and dealers will inspect and, as necessary, tighten the SRS control unit mounting screws, free of charge. The recall began February 12, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10068.
What owners reported
Newest filings
Unknown or Other
Filed Aug 26, 2026NY
Hood latch assembly corrodes making it impossible to open hood or service the vehicle.
Electrical System
Filed Aug 12, 2026IA
My SUV has a had the check engine light on from a failed battery cell for my 2021 grey Volvo XC60 recharge (VIN [XXX]). I have been without the electric functionality (to charge the hybrid car or use electric power) since mid December and waiting on a warranty part since Dec. 23, 2025. I have been told April 2026 and then August 2026 for this warranty issue that both the dealership and Volvo corporate have agreed is under warranty and needs replaced to make the car functional as intended. They claim the part as been backordered for the entire 8 months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Unknown or Other
Filed Jul 31, 2026MD
After backing up out of a parking space, the side mirror on the drivers side moves to an unpredictable position and does not return to its original position. This is potentially dangerous because the driver is not aware of this change in position, and when changing lanes may rely on mirror that is in a faulty position. This appears to be some sort of flaw in the logic that tilts the mirror down when backing up and returns to original position when the car is put back in drive. Regardless of whether I turn this feature on or off, the same malfunction occurs.
Lane Departure › Blind Spot Detection
Filed Jul 1, 2026NJ
The entire right ride of the car just stopped working. Back right door became permanently locked and could not open from outside or inside. When hitting lock/unlock buttons on key fob i) front passenger door would not lock/unlock and ii) right side mirror would not fold in/out. Blind spot monitor and TPMS said they needed service. Left side of car was fine and worked. Car would start normally. I checked all relevant fuses and none were blown. Then all of a sudden it all started working again. My fear is that in the heat of summer what if all doors became locked somehow and i did not have the key fob with the manual key? I have 2 children
Electrical System
Filed Jun 9, 2026GA
An intermittent electrical failure occurred to my wife causing my 2021 Volvo XC60 to stop and then later go into limp mode while driving. The service light went on immediately and was very startling to her and made it difficult for the drivers following as the car speed was significantly reduced/ I suspect limp mode though it was not on the dashboard. When I called Volvo and then brought the car in... it is a known issue to Volvo. They purposively produce a vehicle that is known for sunroof leaks which knowingly leads to electrical issues exposing their customers to harm. Volvo (Geely) inspected the car, found the electrical issues from the front interior to the battery compartment that had water over an inch deep. the VGM (Vehicle Gateway Module) was replaced and reloaded, all connectors were separate/dried and several had to be cut/spliced and rewired due to corrosion damage. Carpets were removed, the gasket was replaced, the front and rear sun roof drains were cleaned out. Aside from the safety concern the shrinking of the rubber gasket caused the issue. Not funny, but Volvo/Geely states that the repair now has a lifetime warranty after I was charged over $4,000 USD. The vehicle is only about 5 years old!!
Fuel/Propulsion System
Filed May 30, 2026AZ
My 2021 Volvo XC60 experienced a fuel system failure at approximately 53,500 miles. Prior to the failure, the vehicle displayed multiple warning messages and entered reduced-power (limp mode), including the turtle symbol on the instrument cluster. The vehicle unexpectedly would not start despite multiple attempts. The failure occurred while I was at a physical therapy appointment approximately 25 minutes from my home. After approximately 10 minutes, the vehicle started and was able to be driven. Because of the warning messages, limp mode, and failure-to-start condition, the vehicle was taken to a Volvo dealership for diagnosis. The Volvo dealership diagnosed the vehicle with ECM fault code P008A00 (Low Fuel Pressure). According to the repair invoice, testing confirmed that fuel pressure was intermittently low, and the dealership determined that the in-tank fuel pump was faulty. The fuel pump was replaced to correct the condition. This failure created a safety concern because the vehicle became unexpectedly inoperable and would not start when needed. Had the failure occurred in a remote location, during extreme weather conditions, at night, or in an emergency situation, it could have left the vehicle occupants stranded without reliable transportation. The inability to start the vehicle occurred without warning and could have resulted in a more serious safety risk under different circumstances. The issue was reproduced and confirmed by an authorized Volvo dealership, which insp
Lane Departure › Assist
Filed Apr 16, 2026CT
Multiple times, with the Pilot Assist system engaged, the vehicle has pulled me out of my intended travel lane when on a curve, near an on / off ramp, and generally tends to drift from the left to right of the intended lane of travel on straight sections of road. It will drift to the rumble strip and sometimes into the next lane with both hands firmly on the wheel. I find myself fighting the system at these times. When it gets confused, with corners or merges, and on / off ramps, it will abruptly change lanes which is very dangerous. Twice it almost caused an accident. I have had it looked at many times now by Gengras Volvo in East Hartford where I bought the car. I was provided a loaner each time but the car has been in their shop for close to a month over these visits. It happend on one test drive with their repair tech driving the car, so the issue has been verified and recorded by Gengras. Multiple components of the system have been changed out and Volvo has downloaded and reviewed the telemetry twice. Volvo's stance is that the system is functioning correctly, and in times if inclement weather it may not work as intended. Most of my incidents happened on dry roads. Upon researching this on the internet, there are many other owners of Volvos of my year and others complaining of the exact same issues and behavior of the car. I feel it may be a design flaw but in my opinion the system is not safe to use. Volvo went to a completely different system soon after 2021. This was
Service Brakes
Filed Apr 10, 2026MI
After 5 times of phantom breaking at high speed I took the car to Betten Volvo. The did a system update to try to correct. The car has now 3 times in 2 weeks again triggered the break at highway speed. I have another appointment scheduled April 21, 2026. Having the brake applied for no reason at this speed is extremely jarring and dangerous.
Visibility › Rearview Mirrors/Devices › Exterior
Filed Mar 13, 2026VA
The driver's side mirror repositions itself downward, upward, or outward when unlocking and opening a door. It infrequently repositions while driving as well. These occurrences put me and others at risk by increasing my blind spot when I need to change lanes. Two Volvo dealers have reproduced the mirror changing positions when unlocking and opening the door, but a few times they were not able to get the car to reproduce it. Technicians have performed software updates, deleted and reprogrammed the keys to the car, and performed a factory reset on the infotainment center to no avail.
Unknown or OtherCrash
Filed Mar 7, 2026FL
Exiting a parking lot, attempting to break. The plastic break pedal cover fell off and was unable to break in time to avoid a front end accident.
Air Bags
Filed Jan 8, 2026VA
SRS warning light is on
Electrical System
Filed Dec 29, 2025CA
The USB ports under the center console malfunction frequently. The main, top engine mount disintegrated and needed to be replaced under 50,000 miles. The rear seat seatbelts come loose and sag easily. They do not retract automatically. The rubber stripping, where the door jamb is, comes off. The handles to the air vent break off very easily, rendering the vents inoperable. **The software for the vehicle malfunctions constantly, displaying the incorrect readings for fuel economy, the gas gauge, and more. It is possibly affecting the catalytic converters and O2 sensors. **The vehicle turns itself on, in battery mode. **The blind spot indicators to not light up sometimes and do not make any noise indications of nearby cars.
Power Train
Filed Dec 16, 2025CT
Serpentine belt failure at 70K miles. Was driving back home when I felt the traction misbehaving and the check engine light came on. Was able to get home safely and brought the car to the garage the next open day. During inspection, serpentine belt was found missing 1 rib and was caught in splash fan. Had to pay almost $1000 to replace it as insurance had run out a couple months prior. Volvo tech said it was almost surely a defect in the belt as these last typically ~150k miles and they had seen other such recent cases of early failure. I was not happy having to pay to replace a defective part which moreover was about to catastrophically fail, destroying my engine/traction and potentially hurting me. Thankfully the check engine light, which was apparently unrelated (oxygen sensor which needed to be replaced for another $1000) brought me to the garage before the accident happened.
Steering
Filed Sep 22, 202545,000 milesNJ
The contact owns a 2021 Volvo XC60. The contact stated that while driving at undisclosed speeds and turning, the front end of the vehicle made an abnormal grinding sound. Additionally, the contact stated that the steering wheel seized after turning, which required the contact to jam the steering wheel for the steering wheel to return to the center. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering rack had failed internally and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V001000 (Steering); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.
Electrical System
Filed Sep 8, 2025CA
My car was backed into July 4, 2024, unoccupied and had damage done to the hood and front light and bumper. The person who hit the car had insurance and I took it to a local collison company for the repairs In November 2024. (Insured would not return calls to insurance company so it took this long for repairs) I began taking it to Volvo OC in December because the sensors were constantly lighting up and beeping constantly with no one around me. I took it to Volvo many times from December to August 2025. They would have my car for a week or two and think they fixed it and it was not fixed. After Volvo sent me a note saying that Corporate was not going to pay to do anything and they were done with trying to fix the car I took it back to my collison company. When Volvo last had it they told me that the wiring harness was not the correct part number and that the collision company installed the wrong one. I called them back and they explained that they had to call Volvo Mission Viejo and gave them the VIN number and they installed what was sent. I took it back to the collision company and they called and ordered another harness and they received the exact same harness. They installed that one and the sensors still do not work correctly. They then called Volvo Mission Viego again and they were told there was a cable that was needed if a car was in an accident and 2 sensors needed to be attached to the cable and the other sensors to the harness. So they did that. And still the same i
Service Brakes
Filed Sep 1, 2025WA
Rotor seems to have worn out much quicker than expected. When I break, I can feel certain vibration / bumps. When breaking while going down on a hill, front break also has made screeching noise. Steering feels stiff at times. generally, I have always been topping up gas more than the advertised mileage performance / EPA
Seat Belts
Filed Dec 28, 2024FL
Rear Center Seat seatbelt buckle does not latch.
Latches/Locks/Linkages › Doors › Latch
Filed Dec 16, 2024MD
The passenger side rear door locked and could not be open from either the inside or the outside. The dealer concluded that the door lock failed in the locked position. It gained entry to the door panel with the door shut, removed the old lock, opened the door, installed a new lock assembly and reassembled the door. Because the car was slightly out of warranty, we had to pay for the repair. Until this was done, we felt very unsafe. In the event of an accident or emergency, the passenger on that side of the car would not be able to exit the car. There was no warning prior to this happening. It just stopped working.
Fuel/Propulsion System
Filed Dec 12, 2024FL
Driving as normal through a major intersection and the car began to jerk and stutter when trying to accelerate. there was no warning or symptom prior to this issue, but upon it happening, the turtle warning light appeared and had the display had an engine system message saying "reduced performance". I was able to pull over. Then turned the car off and back on, which then allowed me to pull in to the nearest parking lot. The warning light remained on. The car was towed to the nearest Volvo dealership. They confirmed the issue was a failure of the fuel pump. They replaced the fuel pump. Luckily I had passed the intersection and the cars around me were still accelerating from a lower speed, so this did not cause an accident.
Service Brakes
Filed Nov 22, 2024NM
Around 10/26/2024 I purchased a 2021 Volvo XC60 from Carvana. Carvana sells vehicles with a 100 day limited warranty. The manufacturer warranty was expired at this time. Carvana states they do an inspection of the vehicle prior to delivery. When I received the vehicle, I noticed the steering wheel would vibrate hard when I came to a stop. I took the Volvo to the local Volvo dealership to perform a full multi-point inspection. They found that the brake pads were at 1-2 MM with warped rotors on the front wheels. The back wheels had 3 MM brake pads. I called Carvana on 11/22/2024 to discuss the brake issue and inquired about the 100 day warranty to cover the brake repair because I was sold a very unsafe vehicle. I was told their warranty would not cover the cost to repair the brakes. I asked for the inspection report they did prior to delivering the Volvo. They will not release the inspection report to me. So I asked for the details of the inspection on the brakes. They told me their inspection showed front wheels with 6m on both and the rotors were at 29 (LF) and 28.02 (RF). They told me the rear wheels had 6M on brake pads for both wheels and the rotors were 11 (LR) ad 11.92 (RR). They could not tell me the date of the inspection. I trust the Volvo Dealership to provide accurate information on their inspection. This is not a safe vehicle and should have the brakes replaced AND Carvana should pay for this cost. At this point, Carvana is selling very dangerous and unsafe vehicle
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 24, 2025. Source: NHTSA Office of Defects Investigation.