Owners filed 56 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 7 times.
When it fails
06981369,813 milesMedian miles at failure
37 complaints record an odometer reading. Failures cluster around 0–10,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Visibility/Wiper
7
0
0
0
Unknown or Other
7
1
0
6
Structure › Body
6
0
1
0
Wheels
4
0
0
0
Air Bags
4
0
0
0
Service Brakes
3
1
0
0
Visibility › Windshield
2
0
0
0
Visibility
2
0
0
0
Vehicle Speed Control
2
1
0
0
Power Train
2
0
0
0
7 safety recalls
Part 573 reports
Seat Belts › Front20V378000
Filed Jun 30, 2020308,260 vehiclesVolvo Car Usa Llc
Defect. Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
Risk. An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy. Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
Seats10V591000
Filed Nov 22, 20107,420 vehiclesVolvo Cars Of N.a. Llc.
Defect. VOLVO IS RECALLING CERTAIN PASSENGER VEHICLES EQUIPPED WITH POWER FRONT PASSENGER SEATS. THE FRONT SEAT RAIL'S DETECTION SYSTEM WAS MANUFACTURED INCORRECTLY AND MAY PERMIT THE PASSENGER TO FORWARD THE SEAT BEYOND THE INTENDED MAXIMUM.
Risk. POSITIONING OF THE SEAT BEYOND THE INTENDED MAXIMUM CAN CAUSE INCREASED RISK OF INJURY TO THE PASSENGER IN THE EVENT OF A CRASH.
Remedy. DEALERS WILL INSPECT THE FRONT POWER SEAT STOPS FOR BOTH FRONT SEATS FOR THE PRESENCE OF AN "END STOP" AND REPAIR THE VEHICLES AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 23, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552 OR AT [email protected].
Air Bags10V564000
Filed Nov 10, 201058 vehiclesVolvo Cars Of N.a. Llc.
Defect. VOLVO IS RECALLING CERTAIN MODEL YEAR 2010 XC60 VEHICLES. THE CURTAIN AIR BAGS MAY HAVE BEEN MIS-ASSEMBLED DURING THE MANUFACTURING PROCESS. THIS MAY CAUSE AN AIR BAG TO NOT DEPLOY OR NOT DEPLOY AS INTENDED.
Risk. IF THE CURTAIN AIR BAG DOES NOT PERFORM AS INTENDED IN THE EVENT OF A VEHICLE CRASH NECESSITATING DEPLOYMENT OF THAT AIR BAG, IT MAY NOT PROPERLY PROTECT THE OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy. DEALERS WILL INSPECT THE LEFT AND RIGHT CURTAIN AIR BAG ASSEMBLY AND ADJUST IF NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 9, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552 OR AT [email protected].
Fuel System, Other09V477000
Filed Dec 15, 20095,253 vehiclesVolvo Cars Of N.a. Llc.
Defect. VOLVO IS RECALLING MODEL YEAR 2010 XC60 VEHICLES. THE FUEL LINE RAIL COVER THAT PROTECTS THE FUEL LINES UNDER THE VEHICLE MAY NOT BE PROPERLY ATTACHED EXPOSING THE FUEL LINES TO DAMAGE.
Risk. DAMAGE TO THE FUEL LINES MAY RESULT IN A FUEL LEAK WHICH, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy. DEALERS WILL INSPECT THE FUEL LINE RAIL COVER FOR PROPER ATTACHMENT AND REATTACH IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 28, 2009. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Structure › Body › Roof and Pillars09V463000
Filed Dec 1, 20094 vehiclesVolvo Cars Of N.a. Llc.
Defect. VOLVO IS RECALLING MODEL YEAR 2010 XC60 VEHICLES BUILT WITHOUT THE PANORAMIC ROOF AND DELIVERED TO PUERTO RICO FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT."
Risk. IN THE EVENT OF A CRASH THE FRONT SEAT OCCUPANTS MAY NOT HAVE PROPER PROTECTION.
Remedy. THESE FOUR VEHICLES ARE IN THE POSSESSION OF DEALERS IN PUERTO RICO AND DEALERS WILL REPLACE THE HEADLINER IN THE VEHICLE PRIOR TO SALE.
Seats09V445000
Filed Nov 18, 20098,438 vehiclesVolvo Cars Of N.a. Llc.
Defect. VOLVO IS RECALLING MODEL YEAR 2010 XC60 VEHICLES. THE DRIVER'S SEAT SIDE COVER PANEL (SEAT CONTROL PANEL) IN CERTAIN DRIVER'S SIDE IMPACTS MAY RELEASE THE ATTACHMENT OF THE SEATBELT TO THE SEAT FRAME.
Risk. SHOULD THIS CONDITION OCCUR IN A CRASH THE SEATBELT MAY FAIL TO PROPERLY RESTRAIN THE OCCUPANT INCREASING THE RISK OF INJURY.
Remedy. DEALERS WILL MODIFY THE INSIDE OF THE DRIVER'S SEAT SIDE COVER PANEL FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 22, 2009. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Electrical System › Software09V343000
Filed Sep 1, 200911,993 vehiclesVolvo Cars Of N.a. Llc.
Defect. VOLVO IS RECALLING MY 2008-2010 S80, MODEL YEAR 2009-2010 XC70 AND MODEL YEAR 2010 XC60 VEHICLES. UNDER CERTAIN CONDITIONS THE SOFTWARE WITHIN THE CENTRAL ELECTRONIC MODULE (CEM) MAY NOT SEND A SIGNAL TO THE FUEL PUMP ELECTRONIC MODULE (PEM). THIS MISSING SIGNAL TO THE PEM INHIBITS THE START OF THE FUEL PUMP. THE DRIVER MAY BE ABLE TO START THE ENGINE IN SPITE OF THE FUEL PUMP NOT BEING ACTIVATED DUE TO RESIDUAL PRESSURE IN THE FUEL SYSTEM. IN SOME CASES, THE DRIVER MAY BE ABLE TO DRIVE THE VEHICLE A SHORT DISTANCE AT IDLE BUT THEN THE ENGINE MAY STALL.
Risk. IF THE VEHICLE STALLS IN CERTAIN CONDITIONS, A CRASH COULD OCCUR.
Remedy. DEALERS WILL DOWNLOAD SOFTWARE TO THE VEHICLES' CEM FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 30, 2009. VEHICLES IN DEALER'S INVENTORY WILL BE REPAIRED PRIOR TO DELIVERY. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
What owners reported
Newest filings
Service BrakesCrash
Filed Jun 20, 2024NV
While slowing down and just about to make a turn into a private residence off of a highway, multiple indicator lights illuminated and audio warning "dinging" occurred for approximately 3 seconds. As I had already been slowly applying the brakes and starting to slightly turn the wheel towards the driveway when those warnings briefly came up, the moment the lights and sounds stopped, vehicle then maintained speed (while still on the brakes) and locked steering position it was at simultaneously. Having no control at that point, it continued until crashing into a wooden fence. Once at a complete stop, cabin lights and "dinging" activated as it acknowledged the impact. And although it was only going about 15 mph, seemingly to only have damage to the front passenger side bumper/headlight area, it would not shift into any gear or turn off. Not to mention that the front passenger side airbag(s), or any of them, deploy- seriously raised even more concerns as the main reason I purchased a Volvo was for their well known status of safety standards. Had this obvious electrical malfunction happened moments before at higher speed/steering straight ahead, it would've resulted in very serious injuries to myself and others while it speed through 2 intersections at a highway ramp just down the hill. Was towed to a local collision repair & auto body shop until Progressive Insurance took it to their damage assessor where it was declared a total loss. I've owned it for almost 3 years and always ha
Structure › Body
Filed May 8, 2024CA
After it rains, i've noticed water collecting in both the passenger and driver side footbeds. It started off nominally and I was easily able to use a cloth. I thought it might have been human error, that I left the window cracked open a bit. The most recent incident (this past weekend 5/4/24) there was a significant puddle on the driver's side. After further research, I discovered the culprit is likely an unbonded windshield, and that this is a KNOWN issue for Volvos, but especially for (2010) xc60s. Having an unbonded windshield seems like a significant hazard risk as the structural integrity of the entire windshield is compromised, as well as risk of electrical components getting wet as the water leaks through the car (and the ripple effects of that).
Visibility/Wiper
Filed Oct 24, 2023OR
Front windshield completely separated from vehicle driver side top If side window open it flaps open. Very dangerous at freeway speeds. Known issue of faulty primer on window glass for XC60 vehicles.
Visibility/Wiper
Filed Sep 16, 2023CA
Front windshield is not sealed properly. Leaks water at top of windshield and onto the steering wheel. This is not a problem with the sunroof.
Air Bags
Filed Aug 30, 2023VT
Airbag fault lamp illuminated. Trouble code U0433 stored in body module (CEM). The problem described is with the closing velocity module, a component of the collision mitigation system. There is a TSB available from Volvo for this code, reference number US25146.1.1. It states a software update must be performed to resolve the error. My complaint is that the airbag system is affected and shows an airbag fault lamp, which prevents passing vehicle inspection in my state. The collision avoidance system can be turned off by the driver. As such, there is no cause for disabling or otherwise negatively affecting the airbag system in the event of a fault. A remedy is not provided free of charge from Volvo, and it should be so as this issue prevents legal operation of the car despite the affected system (collision mitigation) being designed to be turned off by the user.
Visibility › Windshield
Filed Jul 11, 2023OR
Seal around the top of the windshield has failed and worn out. You are now able to press on the windshield and have it unseat from the car frame
Unknown or Other
Filed Feb 28, 2023VT
Windshield seal was defective causing water leakage into the dash.
Wheels
Filed Feb 6, 2023IL
I attempted to use the temporary spare tire that came with the car, and 1) the lug wrench provided with the car rounded out when trying to remove the lug bolts, 2) the lug bolts were too long and bottom out in the hub before they tighten down the thin steel spare rim to the car. In short, the spare tire is does not work with the lug bolts that come with the car. This poses a risk as owners will reasonable think they have a means to mitigate a flat tire and be caught stranded as even a well maintained, factor-designed spare tire kit is useless.
Visibility/Wiper
Filed Mar 16, 2022KY
Windshield seal developed leak. Water go into hvac shorting out system. No defrost, sever visibility and safety issue. Have seen numerous other volvo owners with similar windshield gasket seal leaks. Car is useless as visibility issue persists
Engine and Engine Cooling › Engine › Engine Control Module (ecu/Ecm) › Software
Filed Jan 28, 2022148,000 milesCA
The contact owns a 2010 Volvo XC60. The contact stated that while driving at an undisclosed speed, the charging system failure warning message was displayed, and the battery warning light was illuminated. The vehicle was taken to an independent mechanic. The mechanic replaced the battery and alternator; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to Volvo's Technical Service Bulletin: TJ 27910 (Anti-Tamper Device, Communication Lost). The failure mileage was approximately 148,000.
Unknown or Other
Filed Jul 16, 2021GA
WATER COLLECTS IN THE DRIVER SIDE FOOTWELL AFTER EVERY RAIN. WHILE DRIVING DURING RAINS, WATER LEAKS FROM (1) DRIVER SIDE TOP LEFT CORNER (2) "A" PILLAR AND (3) LOWER LEFT CORNER OF DASHBOARD AT EMERGENCY BRAKE RELEASE. TOOK XC60 TO LOCAL VOLVO DEALER WHERE THE WINDSHIELD WAS PULLED AND RESET. FRONT FLOOR CARPETS WERE PULLED, FAN-DRIED AND REINSTALLED. VOLVO WAIVED THE CHARGE FOR WINDSHIELD REINSTALL, BUT WOULD NOT WAIVE CHARGES FOR CARPET SERVICES. THIS VEHICLE HAS EXPERIENCED THIS PROBLEM EARLIER, REQUIRING A WINDSHIELD REPLACEMENT.
Visibility/Wiper
Filed Jan 4, 2021CA
THE WINDSHIELD LEAKS WHEN IT RAINS. IT OBSTRUCTS MY VISION WHILE THE RAIN WATER RAN DOWN THE INSIDE OF THE GLASS. THIS IS A SAFETY ISSUE WHILE DRIVING.
Visibility › Windshield
Filed Oct 30, 202086,000 milesPA
TL* THE CONTACT OWNS A 2010 VOLVO XC60. THE CONTACT NOTICED THAT THERE WAS LEAKAGE COMING FROM THE WINDSHIELD ON THE PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE INSURANCE ADJUSTER DISCOVERED THAT THERE WAS AN ADHESIVE BONDING FAILURE WITH THE WINDSHIELD. THE CONTACT CONTACTED BILL GRAY VOLVO CARS (2897 WASHINGTON RD, MCMURRAY, PA 15317, (724) 949-1555) AND WAS INFORMED TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Structure › BodyFire
Filed May 11, 2020176,133 milesMO
MY CUSTOMER WAS HEADED NORTHBOUND ON HWY 63, HAD JUST PASSED OVER I-70 WHEN THE CUSTOMER HEARD A POOF AND SMOKE STARTED BELLOWING FROM THE HOOD AND THE TAILPIPE. THEY PULLED OVER ON THE SIDE OF THE ROAD IMMEDIATELY, BUT BY THEN SMOKE WAS COMING OUT OF THE VENTS AS WELL. THEY GOT OUT OF THE CAR, AND CALLED 911 BECAUSE OF SMOKE STARTED TO THICKEN. ABOUT ONE MINUTE LATER, FLAMES STARTED COMING OUT FROM UNDERNEATH THE RIGHT (PASS) SIDE OF THE CAR AND WITHIN 25-30 SECONDS, FLAMES WERE COMING FROM UP UNDER THE HOOD AS WELL. THE FIRE DEPARTMENT GOT THERE AND PUT OUT THE FIRE. THE VEHICLE WAS TOWED BACK TO THE DEALERSHIP FROM THERE. THE CAR WAS IN PERFECT CONDITION. IT PASSED INSPECTION AT THE HONDA DEALERSHIP. WE DON'T KNOW WHAT HAPPENED OR WHAT WENT WRONG. WE DID SOME RESEARCH AND THERE WAS A RECALL NUMBER 09V477000; FUEL SYSTEM. THIS RECALL WAS SUPPOSEDLY FIXED BY VOLVO. WE CONTACTED VOLVO AND THEY SAID THAT THERE IS NOTHING THAT THEY COULD DO. HOWEVER, IN CARFAX THERE IS NO RECORD OF THE RECALL OR THAT THE RECALL WAS FIXED. *TR
Electrical System
Filed May 7, 2020SC
DURING HOT WEATHER, THE BACKUP CAMERA BECOMES INOPERABLE AND MAY JUST SHOW A BLUE SCREEN WITH A DISCONNECT SYMBOL, A BLACK SCREEN OR FLICKER VISUAL IMAGE. I LIVE IN SC AND IT GOES OUT OFTEN. THEY HAVE A REPAIR PART (CALLED AN EQUALIZER)AVAILABLE FOR PURCHASE AT CUSTOMER'S EXPENSE. IT IS OVER 200.00 TO CORRECT A MANUFACTURE DEFECT. VOLVO SHOULD ISSUE RECALL OR REIMBURSE REPAIR EXPENSE. *TR
Visibility/Wiper
Filed Mar 18, 202067,900 milesIL
MY VEHICLES WINDSHIELD LEAKS ON THE DRIVERS SIDE DURING AND RECIVEING A CAR WASH ON A TEACK IN NEUTRAL.
Service Brakes
Filed Jul 17, 2019116,000 milesNJ
THERE IS A CLASS ACTION LAWSUIT AGAINST VOLVO FOR BOTH THESE PROBLEMS AND I WAS AFFECTED BY BOTH THIS MONTH. 1. WINDSHIELD FOR VOLVO XC60 IS KNOWN FOR A FAILURE OF BONDING ALONG THE TOP EDGE. WHEN I BROUGHT IT IN THE SERVICE GUYS WERE ABLE TO JUST PUSH THE WINDSHIELD UPWARDS AND OUT WITH THEIR BARE HANDS TO SHOW ME THAT THERE IS A HUGE GAP ALONG THE TOP EDGE. THIS HAPPENED TO MY CAR IN THE PAST 1 MONTH AND ENDED IN A $420 REPAIR THAT INVOLVED POPPING THE WHOLE THING OFF AND RESEALING IT. THIS IS VERY DANGEROUS BECAUSE THE WATER DRIPS ONTO THE STEERING WHEEL AND ELECTRONICS, WHICH IS DISTRACTING FOR THE DRIVER, BUT ALSO OBVIOUSLY A HUGE THREAT TO THE CAR'S ELECTRONIC SYSTEM. 2. IN THE SAME MONTH, THE CAR JUST FAILED COMPLETELY, FLASHING ALL SORTS OF DASHBOARD LIGHTS AND DEMANDING TO BE PUT INTO PARK WHEN IT WAS ALREADY IN PARK. IT SAID BRAKES AND SRS AIRBAGS WERE FAILING. THE WHOLE SYSTEM WENT BLACK AND THE FOB WAS STUCK IN THE CONSOLE. THE CAR HAD TO BE TOWED TO THE DEALERSHIP, WHERE THEY SAID THE CULPRIT WAS THE RDAR SOFTWARE, WHICH IS CONNECTED TO THE SATELLITE RADIO. IT CAUSES A PARASITIC DRAW THAT KEEPS SEARCHES FOR A SIGNAL EVEN WHEN THE CAR IS OFF. THEY WILL CHARGE EVERYONE HUNDREDS TO UPDATE THE SOFTWARE (NOT INCLUDED IN THE FREE SOFTWARE UPDATE VOLVO BOASTS ABOUT), AND SOMETIMES MORE TO REPLACE THE BATTERY, PLUS LABOR, OR MAYBE QUOTE THOUSANDS TO TRY TO DISABLE THE SATELLITE RADIO COMPLETELY, WHICH IS HARD OR IMPOSSIBLE BECAUSE IT'S INTEGRATED INTO THE REST OF THE ELE
Fuel/Propulsion System
Filed May 6, 2019199,000 milesCA
TL* THE CONTACT OWNS A 2010 VOLVO XC60. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT SMELLED FUEL FUMES INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THERE WAS A FUEL LEAK AND THE FUEL PUMP AND REGULATOR NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 199,000.
Engine
Filed Mar 12, 2019130,165 milesCA
TL* THE CONTACT OWNS A 2010 VOLVO XC60. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE OIL TRAP, AIR SENSOR, AND AIR FILTER NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. VOLVO CARS OF MISSION VIEJO (28730 MARGUERITE PKWY, MISSION VIEJO, CA 92692) WAS CONTACTED VIA PHONE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,165.
Unknown or Other
Filed Mar 3, 201982,000 milesNC
2010 XC60 LEAKING WITH WATER COLLECTING PRIMARILY IN THE DRIVERS FOOTWELL. AFTER VERY MED TO HEAVY RAINS. WATER ROLLS DOWN THE DRIVERS SIDE INTERIOR WHILE DRIVING IN THE RAIN. IF CAR HAS BEEN SITTING IN RAIN IT MAY LEAK SLOWLY BUT WILL DRAIN OR LEAK MORE WHEN TURNING LEFT OR RIGHT. WATER HAS STARTED TO COLLECT ON DRIVERS SIDE ELECTRONICS.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 30, 2020. Source: NHTSA Office of Defects Investigation.