Page 2 of 2 · complaints 51–56 of 56

2010 Volvo XC60 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Fuel System, Gasoline
Filed Apr 23, 20106,960 milesOH

I OWN A 2010 VOLVO XC-60, PURCHASED IN SEPT. 2009. TODAY, FOR THE THIRD TIME IN 6 MONTHS THIS VEHICLE RAN OUT OF GAS DUE TO A FAULTY FUEL GAUGE. ALL THREE TIMES THE GAS GAUGE INDICATED SLIGHTLY LESS THAN 1/2 AND THE ODOMETER MESSAGE SAID "140 MILES TO AN EMPTY TANK. SINCE BOTH MY WIFE AND I DRIVE THIS VEHICLE IT IS DIFFICULT TO REMEMBER HOW MUCH THE VEHICLE HAS BEEN DRIVEN SINCE THE LAST FILL-UP. I AM VERY CONCERNED THAT THIS MIGHT HAPPEN AGAIN AT HIGH SPEED ON A HIGHWAY, AT A BUSY INTERSECTION, OR AT NIGHT IN AN ISOLATED OR UNSAFE LOCATION. THE VOLVO DEALERSHIP AGAIN HAS THE CAR IN FOR REPAIRS, TWICE THEY CLAIMED TO HAVE FIXED THE PROBLEM. I HAVE NO CONFIDENCE THAT VOLVO KNOWS WHAT THE PROBLEM IS OR HOW TO FIX IT. *TR

Vehicle Speed ControlCrash
Filed Mar 4, 2010GA

2010 VOLVO XC60 SURGED ON THREE OCCASIONS WHILE STOPPED AT A RED LIGHT. *KB THE CONSUMER STATED THE FIRST TIME THE INCIDENT HAPPENED, THE VEHICLE BEGAN TO MOVE FORWARD AND THE TACHOMETER READING WAS 2500 RPM. THE LIGHT HAPPENED TO TURN GREEN BEFORE THE VEHICLE WENT ANY FURTHER. THE SECOND TIME, THE SAME THING HAPPENED. THE THIRD TIME, WHILE AT A RED LIGHT, THE VEHICLE SURGED AND THE TACHOMETER READING WAS 4500 RPM. THE CONSUMER PLACED THE GEAR IN NEUTRAL AND THE TACHOMETER INCREASED TO 5500 RPM. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO FIND A PROBLEM. SINCE THE VEHICLE WAS A LEASE, THE DEALER GAVE THE CONSUMER ANOTHER VEHICLE, SAME MAKE AND MODEL. HOWEVER, THE REPLACEMENT VEHICLE ALSO SURGED WHILE STOPPED AT A RED LIGHT AND SHOT FORWARD INTO THE REAR OF ANOTHER VEHICLE. *JB

Structure › Frame and Members
Filed Mar 1, 20103,500 milesAE

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) UPON RECEIVING MY 3020 VOLVO XC 60, I TOOK IT BACK TO THE DEALER ONCE, THEN TWO TIMES FOR A AIR LEAK AUDIBLE THROUGH THE DRIVERS SIDE WINDOW INSULATION. THE REPAIR DEALER MARRSUCH KAISERSLAUTERN VOLVO TOLD ME THAT YES THERE WAS A RECALL TECHNICAL STATEMENT ON THE DRIVERS SIDE WINDOW THAT WAS INDEED DISCOVERED. THE THIRD TIME T WAS BROUGHT BACK FOR THE SUPPOSED WEATHERSTRIPPING CHANGE. STILL NO DIFFERENCE. I FINALLY GAVE UP... JUST LAST WEEK DID I NOTICE THE BODY PAINT RUBBING OFF THE BOTTOM LEFT CORNER OF THE DOOR AND A SLIGHT RUBBING ON THE FRAME. IT SEEMS TO ME THAT OTHER CUSTOMERS HAVE NOTICED THE AIR LEAK AT 40 MPH OR THE MISALIGNMENT OF OTHER XC 60'S. I AM AT [XXX] ...WOULD YOU PLEASE LET ME KNOW? *TR

Visibility › Glass, Side/Rear
Filed Dec 21, 2009NY

IT HAS BEEN VERY COLD HERE IN GERMANY. OUR TEMPERATURES HAVE DROPPED BELOW ZERO. I WENT OUTSIDE ON THE 20TH TO CLEAN OFF THE SNOW FROM MY CAR. I WALKED UPON MY DRIVERS SIDE WINDOW SHATTERED INTO A MILLION PIECES. MY CAR WAS TOWED TO THE DEALER ONLY TO FIND IT'S NOT UNDER WARRANTY. I LOVE MY VOLVO, I HAVE ONLY HAD IT FOR TWO MONTHS AND NOW WE HAVE TO COME OUT OF THE POCKET FOR SOMETHING THAT HAPPENED WEATHER RELATED. *TR

Visibility
Filed Oct 1, 20095 milesNC

1. CAN BARELY SEE OUT OF INSIDE REARVIEW MIRROR IN THE DAYTIME. PARTICULARLY HAZARDOUS IF CARS FOLLOWING DO NOT HAVE THEIR HEADLIGHTS ON. VOLVO SAYS THEY CANNOT LIGHTEN/CORRECT THE AUTO DIMMING MIRROR. 2. BLIS SYSTEM IS NOT RELIABLE FOR CARS IN BLIND SPOT AND SHOULD BE IGNORED. HOWEVER, IT CANNOT BE TURNED OFF. RESPONSE FROM VOLVO: HI , THANK YOU FOR CONTACTING VOLVO CARS OF NORTH AMERICA. THE AUTO-DIM REARVIEW MIRROR IS UNABLE TO BE LIGHTENED FOR DAYTIME USE. THERE IS NO PERMANENT SHUT-OFF FOR THE BLIS FUNCTION IN YOUR VEHICLE. OF COURSE, IT CAN BE SHUT OFF DURING USE, BUT MUST BE DONE MANUALLY EACH TIME THE VEHICLE IS STARTED. THANK YOU FOR ALLOWING US THE OPPORTUNITY TO RESPOND. DRIVE SAFELY, VOLVO CARS OF NORTH AMERICA*TR

Visibility
Filed Aug 26, 20093,910 milesLA

REAR WINDOW IN 2010 VOLVO XC60 EXPLODED AFTER SMALL IMPACT INTO THOUSANDS OF VERY SHARP SHARDS (NOT THE "PEBBLES" AS IS SUPPOSED TO HAPPEN). SHARDS WERE SENT THROUGHOUT THE CABIN INCLUDING TO THE PASSENGER SEATS, WINDSCREEN, SPEEDO, ETC. THIS DOES NOT SEEM THE APPROPRIATE WAY FOR TEMPERED GLASS TO BEHAVE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Volvo XC60 → · Every XC60 year → · How the figures are calculated →