Page 9 of 15 · complaints 401–450 of 749

2013 Volkswagen Passat complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Air Bags
Filed Mar 21, 2017FL

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 13, 201744,000 milesSC

MY LEASE IS ENDING IN MAY 2017. I HAVE PAID INTO THIS CAR FOR FOUR YEARS AND PLANNED TO BUY THE RESIDUARY. I SPOKE WITH THE LOCAL VW DEALERSHIP AND THEY WON'T DO ANYTHING HERE IN CHARLESTON, SC. I AM CONCERNED BECAUSE I AM IN A HOT AND HUMID REGION AND IT MAKES MY AIRBAG EVEN MORE OF A DANGER!! I SPOKE WITH VW CREDIT AND THEY SAY THEY CAN SELL ME THE RESIDUARY BUT WILL NOT PROVIDE A CREDIT OR ANYTHING ELSE. I WILL JUST NEED TO DRIVE THE DEFECTIVE CAR. I SPOKE WITH VW'S NATIONAL CUSTOMER CARE AND THEY JUST FED THE BS THAT THEY WON'T DO ANYTHING BECAUSE THEY ARE FOLLOWING THE RULES. THEY WILL NOT ACT TO PROTECT CONSUMERS UNLESS FORCED THROUGH A LAWSUIT OR FORCED BY A REGULATORY AGENCY LIKE THE NHTSA. IT IS NEGLIGENT AND IRRESPONSIBLE OF VW TO PLACE BLAME ON EVERY BUT THEMSELVES. MY PARTNER AND I HAVE BEEN WITH VW FOR ALMOST 15 YEARS BUT UNLESS VW MAKES THIS RIGHT AND EITHER PROVIDES A SAFER CAR, FIXES THE AIRBAG, OR PROVIDES SOME SORT OF CREDIT OR INCENTIVE TO ME, VW WILL LOSE A CUSTOMER. I WILL GIVE MY MONEY TO ANOTHER CAR DEALERSHIP.

Air Bags
Filed Mar 10, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 6, 201715,000 milesDE

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT HAD BEEN WAITING OVER A YEAR FOR THE PARTS TO BE AVAILABLE FOR THE AIR BAG RECALL. NEITHER THE MANUFACTURER NOR DEALER HAD BEEN CONTACTED TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE FAILURE MILEAGE WAS 15,000. *CN

Air Bags
Filed Mar 6, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air BagsCrash1 injured
Filed Mar 2, 201728,000 milesNY

TAKATA RECALL DURING A CAR ACCIDENT ON AUGUST 05,2015 THE AIRBAG DEPLOY , THE AIRBAG HIT ME IN MY FACE AND BURN MY RIGHT ARM (SEE PICTURES) AND I FELT PAIN , AND EVENTUALLY LOST CONSCIOUSNESS

Exterior Lighting
Filed Feb 28, 201772,000 milesNC

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE TECHNICIAN STATED THAT IT WAS THE EXACT FAILURE THEY HAD BEEN REPAIRING FOR THE RECALL. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V125000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Feb 27, 2017TX

TWICE I HAVE HAD TO REPLACE THE HEADLIGHTS.

Air Bags
Filed Feb 24, 2017NJ

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Feb 22, 2017SC

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed Feb 21, 201781,000 milesFL

HAVE HAD ROUGHLY 7 OCCURRENCES IN THE PAST YEAR WHERE AT LOW SPEEDS IN THE CITY THE CAR WILL TURN OFF. CAR WILL NORMALLY START BACK UP ONCE IT IS PLACED IN PARK. I HAVE GONE TO THE DEALERSHIP TWICE AND HAD A DIAGNOSTIC CHECK WITH NO TROUBLE CODES FOUND. CONTACTED VOLKSWAGEN HELP LINE LAST NIGHT AND THEY RECOMMENDED GETTING THE CAR SCANNED AGAIN FOR MORE ANALYSIS. EACH VISIT IS COSTING AROUND $99, SO RETURN TRIPS TO FIND THE ISSUE ARE NOT MONETARILY FEASIBLE.

Air Bags
Filed Feb 20, 201735,000 milesWI

TAKATA RECALL -- NO SOLUTION IS AVAILABLE OVER 1 YEAR POST RECALL.

Air Bags
Filed Feb 19, 2017SC

TAKATA RECALL

Air Bags
Filed Feb 16, 2017NM

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE

Air Bags
Filed Feb 16, 2017TX

TAKATA RECALL - I HAVE BEEN WAITING OVER A YEAR FOR THIS TO BE REMEDIED.

Air Bags
Filed Feb 14, 201713,000 milesTX

1. THE LIGHTING RECALL I HAVE HAD MY CAR SERVICED AT LEAST 4XS FOR LIGHT.. THE LIGHT IS STILL NOT FIXED, EVERY TIME THE HOOD IS OPEN AND CLOSED THE LIGHT GOES OUT. 2. I WAS SENT RECALL LETTER ABOUT AIRBAG, I WENT TO HAVE IT FIXED AND WAS TOLD THAT THE SENSOR GOT WET AND ITS MY RESPONSIBILITY AND WAS CHARGED ALOMOST 1K TO FIX IT.3. MY CAR WHILE DRIVING SAYS SETTINGS ARE NOT ACCESSIBLE, THIS IS CONSTANT AND ITS NOT AS THOUGH IM TRYING TO CHANGE THE SETTINGS, WHILE DRIVING. ALSO THE LAST TIME I TOOK MY CAR IN FOR SERVICE I PAID FOR MY AC FILTER TO BE CHANGED AND IT WASN'T THEY SAID MY TIRES WERE OK THEY WERE NOT. I HAVE BEEN KICKED OUT OF ONE DEALERSHIP BECAUSE THE SERVICE MANAGER WAS CLEARLY A RACIST. I HAVE HAD SO MANY PROBLEMS AND WHEN I CALL VW OF AMERICA IM PUT ON HOLD, JUST TO BE TOLD THAT THERE IS NOTHING THEY CAN DO. NOW THEY ARE CALLING ME OVER, AND OVER TO EXTEND MY WARRANTY, I PAID FOR MY CAR IN FULL.. I CANT GET ONE PERSON TO TAKE MY ISSUES SERIOUSLY, I CAN BARELY SEE THE ROAD WHEN DRIVING, THE CARS SETTINGS CONSTANTLY CHANGE. LAST BUT NOT LEAST I PAID FOR COSMETIC ISSUES AND HAD A NEW BATTERY PUT IN ALL WHILE UNDER WARRANTY. BECAUSE THE SERVICE MANAGER KICKED ME OUT OF DEALERSHIP.

Air Bags
Filed Feb 13, 2017CA

TAKATA RECALL DEALERSHIP WILL NOT PROVIDE LOANER. I AM TRYING TO BUY A NEW CAR, AND DEALERSHIPS ARE DEVALUING THE PRICE OF MY CAR SINCE THE RECALL HAS NO FIX.

Air BagsCrash
Filed Feb 12, 2017GA

I WANTED TO FIND OUT HOW MUCH CREDIT VW IS GOING TO GIVE ME FOR THE TAKATA RECALL ON MY VEHICLE SINCE ITS ELIGIBLE AND I WAS DRIVING IT BEING VERY VULNERABLE TO THIS. I HAVE ALREADY RETURNED BACK MY VEHICLE (TERMINATION OF LEASE) BUT WANTED TO GET THE REIMBURSEMENT FROM VW FOR THE TAKATA RECALL AS ELIGIBLE. VIN:[XXX] ACCOUNT NUMBER:882794211 VEHICLE:2013 PASSAT SE W/SUNR PLEASE ADVISE. THANKS! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Structure › Body
Filed Feb 10, 201742,000 milesIN

CONCERNING ISSUE DESCRIPTION FROM VW: "IN EXTREME OUTSIDE COLD TEMPERATURES THE FRONT DOOR LATCHES MAY FREEZE (DUE TO MOISTURE), PREVENTING DOOR LATCH FROM OPERATING." MY CAR WAS PARKED OUTSIDE OF MY APARTMENT IN COLUMBUS, INDIANA. THE AMBIENT TEMPERATURE WAS 28 F. FRONT DRIVER'S DOOR LATCH CAN'T BE OPENED FROM OUTSIDE NOR INSIDE. I HAVE UNLOCKED THE DOOR USING REMOTE AND ALL OTHER THREE DOORS CAN BE OPENED. I'M CONCERNED IF AN ACCIDENT OCCURS, I'LL BE TRAPPED INSIDE BECAUSE I CAN'T OPEN THE DOOR ON DRIVER'S SIDE.

Air Bags
Filed Feb 6, 2017SC

TAKATA RECALL THIS UNBELIEVABLE THAT A RECALL DATED APRIL 2016 FROM VW IS STILL NOT BEING REPAIRED. THE LOCAL DEALER IS NOT HELPFUL AND REALLY ACTS LIKE HE DOES NOT CARE ONE BIT ABOUT THIS ISSUE. WHAT IS THE ISSUE AND WHILE SO LONG SINCE ACURA HAD ALREADY REPAIRED MY OTHER AUTO!!!

Visibility/Wiper
Filed Feb 5, 201759,000 milesOH

THE HEATER WILL NOT KEEP FRONT WINDOW DEFROSTED AND CLEAR. ON COLD DAYS MAKES IT VERY DIFFICULT TO SEE AND DRIVE CAR SAVE. DRIVING ON VERY COLD DAYS IS DANGEROUS AS WINDOWS WILL NOT STAY DEFROSTED. HAVE HAD NEAR ACCIDENT BECAUSE OF REDUCED VISIBILITY.

Latches/Locks/Linkages › Doors › Latch
Filed Jan 31, 201749,368 milesPA

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE DOOR LATCH FAILED TO KEEP THE DOOR CLOSED. THE DEALER STATED THAT THE DOOR LATCH ASSEMBLY NEEDED TO BE REPAIRED (PART#5K1-837-015-E). THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,368.

Fuel/Propulsion System
Filed Jan 30, 201778,000 milesNC

LEAKING FUEL LINE.

Air Bags
Filed Jan 26, 2017MO

TAKATA RECALL: NOTHING HAS HAPPENED SO FAR, BUT I WAS ALMOST IN A WRECK THIS MORNING AND I'M SCARED. WHAT IF MY AIRBAG DEPLOYS AND SERIOUSLY INJURES ME OR A LOVED ONE? I THINK A FAR SOLUTION WOULD BE TO ALLOW CONSUMERS TO TRADE IN DEFECTIVE VEHICLES WITH ONES THAT DO NOT HAVE THIS AIRBAG AT THE MANUFACTURER'S, I.E., TAKATA'S EXPENSE. THEY KNEW THESE AIRBAGS WHERE DEFECTIVE AND IT TOOK DEATHS AND SERIOUS INJURIES FOR THEM TO DO THE RECALL. NOW, EVERYDAY, I'M TERRIFIED OF BEING EVEN IN A FENDER BENDER. SOMETHING NEEDS TO BE DONE AND SOON! WE HAVE KNOWN ABOUT THIS FOR ALMOST TWO YEARS NOW.

Unknown or Other
Filed Jan 25, 201767,000 milesMI

STEERING WHEEL CLOCK SPRING: THE STEERING WHEEL CLOCK SPRING BECAME CONTAMINATED AND THE DRIVERS FRONT AIRBAG IS LOST. IN A CRASH THE FRONT AIRBAG WON'T DEPLOY.

Air Bags
Filed Jan 24, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 23, 2017NJ

TAKATA RECALL

Air Bags
Filed Jan 20, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Jan 17, 201789,000 milesAR

2013 VW PASSAT 89000 MILES FUEL PUMP BROKE SENDING METAL THROUGH SYSTEM $6500.00 TO FIX. I SEE THIS HAPPENS A LOT ON INTERNET. THIS IS COVERED FOR VEH UP TO 2012. IF THIS IS STILL HAPPENING WHY DON'T THEY COVER 2013 OR CHANGE FUEL PUMPS. BEING A 100% DISABLED VET. I DON'T HAVE THE $6500.00 TO FIX IT. SURELY YOU HAVE HEARD OF THIS BEFORE. DRIVING ON CITY STREET STOPPED AT STOP SIGN. *TR

Air Bags
Filed Jan 14, 201721,000 milesWA

TAKATA RECALL. I BOUGHT THE CAR IN MARCH 2016 FROM AN OFFICIAL VW DEALER IN SEATTLE, CARTER MOTORS. VW HAD RECALLED THIS CAR ON 9 FEBRUARY 2016, BUT THE DEALER DID NOT INFORM ME. I SUBSEQUENTLY REGISTERED THE CAR WITH VW OF AMERICA, USING A FORM SUPPLIED WITH THE VEHICLE. I DID NOT HEAR FROM VW AND THEY DID NOT INFORM ME OF THE RECALL OF MY CAR. ONCE I FOUND OUT ABOUT THE RECALL STATUS (USING THE NHTSA ONLINE TOOL) I CONTACTED THE DEALER, BUT HE WAS NOT WILLING TO UNDO THE ORIGINAL PURCHASE, OFFERING ME HALF OF WHAT I HAD PAID FOR THE CAR "BECAUSE IT IS AFFECTED BY THE RECALL". THIS WAS A $9,000 LOSS TO ME (I TRADED THE CAR IN, AS I WAS NOT COMFORTABLE HAVING MY 18-YEAR OLD DAUGHTER DRIVE A CAR WITH AN UNRESOLVED ISSUE THAT HAS KILLED 14 DRIVERS SO FAR). I HAVE TWO COMPLAINTS: 1. VW OF AMERICA IS OBVIOUSLY NOT HONORING ITS AGREEMENT TO IDENTIFY AND CONTACT DRIVERS OF RECALLED VEHICLES. I PROVIDED THE VEHICLE VIN AND ALL MY CONTACT DETAILS TO THE COMPANY, BUT NEVER HEARD FROM THEM AGAIN. THIS SEEMS TO BE IN BREACH OF THE AGREEMENT VW OF AMERICA HAS WITH THE NHTSA. 2. AN OFFICIAL VW DEALER (CARTER MOTORS) SOLD ME A RECALLED CAR, WITHOUT DISCLOSING THIS FACT. AT THE VERY LEAST, THAT IS ETHICALLY CORRUPT. THEY WERE SUBSEQUENTLY UNWILLING TO REMEDY THIS, STATING THEY HAD "DONE NOTHING WRONG", AND I GOT TO BEAR THE LOSS.

Air Bags
Filed Jan 13, 2017SC

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 12, 201725,000 milesPA

VIA USPS ( ATTORNEY SOLICITATION ) I HAVE BEEN ADVISED THERE IS A PROBLEM WITH THE DRIVER'S SIDE AIRBAG. VOLKSWAGEN HAS NOT CONTACTED ME CONCERNING THEIR PLAN FOR REPAIR. CAN YOU GET MATTERS RESOLVED ?

Air Bags
Filed Jan 11, 2017OH

TAKATA RECALL SUMMARY: TAKATA HAS REPORTED THAT THE DRIVER FRONTAL AIRBAG INFLATOR COULD POTENTIALLY RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. SAFETY RISK: AS REPORTED BY TAKATA: IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY: REPLACE DRIVER AIRBAG INFLATOR. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE

Air Bags
Filed Jan 10, 2017VA

TAKATA RECALL. AN ENTIRE YEAR HAS ALMOST PASSED SINCE BEING NOTIFIED THAT THE DRIVER'S SIDE AIRBAG IN MY VEHICLE IS AFFECTED BY THE TAKATA RECALL, YET I STILL HAVE NOT RECEIVED ANY NOTIFICATION ON THE MANUFACTURER REMEDYING THE SITUATION. ALL THE DEALER HAS TO DO IS REPLACE THE AIRBAG, THAT IS THE REMEDY! WHY AM I WAITING AN ENTIRE YEAR FOR THE DEALER TO REPLACE A DEFECTIVE DRIVER AIRBAG THAT HAS THE POTENTIAL TO KILL ME IF I GET INTO A MINOR ACCIDENT?! THIS IS ABSOLUTELY UNACCEPTABLE AND I DEMAND A REMEDY FREE OF CHARGE SOONEST.

Air Bags
Filed Jan 9, 2017ND

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 5, 2017MA

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 3, 2017MO

THIS RECALL IS YEARS OLD. I HAVE OWNED THIS CAR FOR QUITE A WHILE. IT HAS BEEN ON THE TAKATA AIRBAG REPLACEMENT LIST FOR A LONG TIME. MY DAUGHTER DRIVES THIS CAR AND I AM FEARFUL OF HER GETTING INTO AN ACCIDENT AND SUFFERING UNDUE INJURY BECAUSE OF THIS RECALL THAT HAS NOT BEEN RECTIFIED. I HAVE CALLED THE DEALER. THEY OFFER NO HELP.

Air Bags
Filed Dec 28, 2016CO

TAKATA RECALL: "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE". ON DECEMBER 27, 2016, CALLED DEALER ABOUT AIRBAG ERROR MESSAGE ON DASH. WAS TOLD THERE WAS STILL NO FIX, BUT TO BRING THE CAR IN TO SEE WHY THE ERROR MESSAGE. PAYING FOR A CAR THAT IS UNSAFE TO DRIVE. RECALL NOTICE DATED FEBRUARY 9, 2016. NHTSA RECALL NUMBER 16V078 MANUFACTURER RECALL NUMBER 69M9

Air Bags
Filed Dec 28, 2016CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 28, 2016WI

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 23, 2016NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/31/2017*CT UPDATED 032/06/17*JB

Electrical System
Filed Dec 22, 2016NC

I HAVE HAD ON AND OFF TROUBLE WITH MY LEFT LOW BEAM HEADLIGHT FOR THE LAST YEAR. I LOOKED TO SEE IF MY VEHICLE WAS COVERED UNDER THE RECALL 94G8/7V AND I WAS TOLD IT IS NOT COVERED. I HAD THE BULBS REPLACED AND STILL HAVE THE PROBLEM. THE LOW BEAM CONSISTENTLY GOES ON AND OFF ESPECIALLY IN THE COLDER MONTHS. I TOOK IT TO THE VW PLACE TO HAVE THEM CHECK IT AND THEY TOLD ME I JUST NEED A NEW LIGHT. I HAD JUST HAD THEM BOTH REPLACED SO I DON'T THINK THIS IS THE PROBLEM. I BELIEVE THE RECALL SHOULD BE OPENED UP TO MORE 2013 VEHICLES.

Air Bags
Filed Dec 20, 20162,056 milesNJ

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT LEASED THE VEHICLE FOR FIVE MONTHS AND LATER PURCHASED IT FROM THE DEALER. THE DEALER ADVISED THE CONTACT THAT THERE WERE NO RECALLS. WHEN THE DEALER STATED THERE WAS A CLOCK SPRING RECALL, THEY NEVER DISCLOSED THAT IT WAS ASSOCIATED WITH THE AIR BAG. THE CONTACT CALLED THE DEALER AND STATED THAT NOTHING COULD BE DONE AFTER SHE SIGNED THE CONTRACT. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE GARAGE UNTIL THE DEALER DISCLOSED THE AIR BAG RECALL WAS RELATED TO THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 2,056.

Structure › Body
Filed Dec 18, 201637,345 milesIL

DOOR LATCH FREEZES IN COLD WEATHER DUE TO MOISTURE INSIDE THE DOOR AND PREVENTS OPENING OF DOORS. I COULD NOT EXIT MY VEHICLE USING THE DRIVERS DOOR AND HAD TO ENTER AND EXIT THROUGH THE PASSENGER SIDE. I TOOK THE CAR TO VW DEALERSHIP AND THEY HAVE ACKNOWLEDGED AND VERIFIED MY CONCERN. TECHNICIAN NOTED THAT THERE WAS MOISTURE INSIDE THE DOOR AND THE DOOR LOCKS WERE FROZEN AND NOT OPERATIONAL. VW INSTALLED NEW DOOR LATCH, CABLES AND BUTYL TAPE TO PREVENT MOISTURE ENTERING THE LATCH MECHANISM. I HAVE A FRIEND WITH 2013 PASSAT AND HE HAS EXPERIENCED THIS PROBLEM MULTIPLE TIMES AND MENTIONED THIS TO HIS SERVICE ADVISOR, HOWEVER THEY WERE UNABLE TO VERIFY HIS CONCERN BECAUSE LOCKS WERE OPERATIONAL EACH TIME HE CAME BACK TO THE SERVICE CENTER. WHILE BROWSING THE INTERNET FOR SIMILAR SYMPTOMS I HAVE FOUND THIS IS A COMMON PROBLEM IN COLD WEATHER. PLEASE SEE LINKS BELOW. FIRST LINK IS MY PERSONAL VIDEO THAT I TOOK BEFORE TAKING THE VEHICLE FOR SERVICE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=AMWYC2LEDPM NHTSA ##10056454 - DESCRIPTION: VOLKSWAGEN: THE EXTERIOR HANDLE ON FRONT DOOR IS VERY HARD TO OPEN DUE TO VARIOUS CLIMATE OR TEMPERATURE CONDITIONS AFFECTING THE LOCK OPERATION AND MAY REQUIRE MORE OF AN EFFORT TO RELEASE HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?6873439-MY-DOOR-LOCK-FROZE HTTPS://WWW.YOUTUBE.COM/WATCH?V=OO0PSIP_10A

Air Bags
Filed Dec 17, 2016NY

TAKATA RECALL THERE IS STILL NO REMEDY FOR THE AIRBAG IT HAS BEEN ALMOST ONE YEAR AND I AM DRIVING AROUND WITH A CAR THAT IS UNSAFE.

Air Bags
Filed Dec 16, 201673,000 milesMA

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A CLICKING NOISE IN THE STEERING WHEEL. THE CONTACT WAS INFORMED THAT THE CLOCK SPRING COVER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 16, 2016WV

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 15, 201665,000 milesIL

TAKATA RECALL

Air Bags
Filed Dec 14, 2016GA

TAKATA RECALL: MY CAR IS CURRENTLY UNDER THE TAKATA RECALL, DRIVER AIRBAG BEING AFFECTED AND I HAVE YET TO RECEIVE ANY INFORMATION FROM THE MANUFACTURER IN REGARDS TO REPLACING THIS DEFECT. IT WAS SENT OUT IN FEBRUARY 2016 AND I NEVER RECEIVED NOTICE THAT MY CAR HAD A RECALL. I FOUND OUT FROM A FAMILY MEMBER WHOM ALSO HAS THE SAME RECALL. I WOULD LIKE TO BE MADE AWARE OF WHEN A REPLACEMENT FOR THIS DEFECT WILL BE AVAILABLE OR TO BE PROVIDED WITH BUYBACK OPTIONS ON THIS VEHICLE, AS IT IS VERY UNSAFE TO DRIVE WITH THIS DEFECT.

Air Bags
Filed Dec 12, 2016MD

TAKATA RECALL: DAUGHTER DRIVE CAR TO COLLEGE. RECEIVED RECALL 1YR AGO FROM 12-12-16 STILL NO AIR BAGS AVAILABLE AT DEALER. HOW LONG DO WE HAVE TO WAIT TO FIX THIS CAR. DOES SOMEONE HAVE TO DIE IN MY CAR FIRST?

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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