The heating/air conditioner has failed twice within one year preventing defrost during incliment weather especially rain and frost.
2019 Volkswagen Jetta complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →
Had a 2019 Jetta 1.4 Turbo and kept hearing the same grinding noise over and over that everyone says. I couldn’t determine if it was coming from the transmission or torque converter or something else. I took it to the VW dealership twice and both times they claimed they couldn’t hear anything and kept my car all day long without calling me or anything. They also said it was normal. I know quite a bit about cars and that’s not normal. It’s kinda like the dealership didn’t want to help. They kept saying it’s still under warranty, so we are documenting it. Ok, I get that, but that’s not helping me at all. They are not worried about it because it’s not their car. Got to the point I finally got fed up with it and sold it. I traded a perfectly good car in to have a newer one only to have problems. It’s gone now of course, but I will never get my other perfectly good car back. Not pleased with Volkswagen and will never buy another one.
My car battery would not start, nor would the car click over. The system kept saying “turn off infotainment center” or “drive car to charge batter” but this did not allow for the car to be turned on. Prior to this issue, I had to reset the car infotainment center due to it not recognizing a cd or a Bluetooth connected device. This is in addition to me having to get work done, since purchase, to repair dimming headlights, window functions and other “electrical” aspects
Car misreads gas, such as I can be driving and the gas meter will continue to rise. This will happen if/when the car is turned off for various periods of time. On occasion it might correct itself. Usually is will jump drastically. For example, my average is 440 per gallon. If I drive around town, it might go up to 550 in that drive. I can park, turn off, and restart, and the gas mileage might be the same or it might lower. During one drive it will jump from 550 to 320, or whatever.
On Jun 4, while driving on southwards on HW17 the steering became unresponsive. Eventually, the car, with four passengers, hit the curb. The vehicle is yet to be inspected by dealership, VW representative or repair shop person. I plan to take the car to repair shop, when they open on Monday, Jun 6. The car Engine Malfunction Light had turned on.
Car started making a weird noise after service. It sounded like a tractor trailer idling next to me. Brought the car up to the dealership and determined it was due to a faulty engine. Luckily I didn’t avoid the sound since there was metal shavings in my oil pan which could have caused a complete engine failure. Car only had 27K miles on at the time.
The contact owns a 2019 Volkswagen Jetta. The contact stated that when depressing the brake pedal the vehicle would lunge forward. While driving approximately 40 mph and suddenly depressing the brake pedal the vehicle lurched forward and crashed into the rear of a second vehicle. During the crash, the driver sustained an injured left hand. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 78,000.
Issue: 2019 VW Jetta, the problem first occurred at 46,000 miles and has occurred approximately 8 times while in operation both when at a full stop and in motion at speeds from 10 to 50mph. When this happens all electronics shut off, dashboard goes blank, to include turn signals, side and front warning indicators, head lights and brake lights. This appears to happen in elevated outside temperatures. The vehicle will still drive, however without any electronics, lights etc. Vehicle starts up again with full electronics after stopping and restarting engine, usually takes two or three attempts. This has put my safety and drivers around me at risk of accident. I took the vehicle to the VW dealership, they did not observe the problem to my knowledge but said diagnostics indicated the original battery was malfunctioning and needed replacement, which I had done, not by VW. After battery replacement and recoding of electronics according to VW specifications, same issue occurred again two days later. Dashboard warning message, “Please check starter system” appears when this failure happens. Also states pull over immediately and address problem. Research online indicates this is a common problem in VW’s and appears to be an electrical switch problem. See attached VW Dealership docs.
The contact owns a 2019 Volkswagen Jetta. The contact stated while driving 85 MPH, the vehicle experienced phantom braking, causing the vehicle to skid. The contact was afraid the vehicle would flip while driving at high speeds whenever the failure occurred. The dealer and Gunther Volkswagen Delray Beach (2401 N Federal Hwy, Delray Beach, FL 33483) were made aware of the failure but informed the contact that she needed to pay out-of-pocket for the diagnostic testing. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 6,000.
The contact owns a 2019 Volkswagen Jetta. The contact stated that after the vehicle was taken to the dealer for a software update; after the software update was performed, the HVAC system failed to operate as designed. The contact stated that the heater would temporarily operate to a set temperature and then the system would then become inoperable. The contact was concerned about the extremely conditions and driving the vehicle without heat. The vehicle was taken to the dealer however, the mechanic was unable to retrieve a fault code. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000. The contact stated the vehicle was taken to 2 dealers and repairs were not made on the vehicle. Also, the car failed the admissions test and will not operate correctly under cold weather conditions.
I stopped at a red light and when it turned green the car wouldn't move and the RPM's were hung. I was almost rear ended and stuck in an intersection due to this failure. After getting the car to go about 5 MPH without being able to switch gears I was able to pull over to a safer location. I had the car towed to my dealer but they deemed it was a wear and tear issue and blamed bad driving style and cost $3,130 to replace the clutch and flywheel. There were no signs of wear on the clutch and no vehicle indications from the control panel. In addition, the car was brought in for a tire rotation and complementary VW multi-point inspection with no issues cited just a week before this failure.
Metal on metal sound at low speeds, whirring grinding noise. Then when it gets a little gas it lurches forward like a maniac and the sound goes away til speeds drop again. If the Jetta starts leaking fluids like others complain of then maybe VW will have to acknowledge that this cars transmission and turbo systems are truly messed up. Someone is going to get hurt.
Only exit vehicle in P position. Service vehicle. I'm still under manufacturer warranty but from what I can see this is an ongoing issue with Volkswagen.
I have a 2019 Jetta R line Series, last year in the winter time the casing for the driver side mirror melted. I went 2 times to Volkswagen, and to other body and paint shops and no one has seen anything like this before? Finally I had to file a claim for Vandalism. I had to pay $750 to the body shop and it was repaired. All Summer, Spring, and Fall, it was fine. Well It happened again on the same side and almost exactly 1 year later from the first one. Took it Volkswagen after speaking Customer Service as an elevated evaluation. I was there for 2 hours, the conclusion again is that "It's an OUTSIDE INFLUENCE" I have done a lot of research and found that other makes and models have had this happen as well. All the other car makers gave the stock answer "OUTSIDE INFLUENCE"! How does this happen twice to the same car. I am on Disability, and hardly drive. Right now I only have 8 thousand miles on the car. I go to the supermarket park in handicap and come home and park in handicap. There is something wrong with this car and I'm afraid that something may catch on fire. The only other thing I can think of is that it has something to do with the main heater and defroster for the whole car. It got very cold here and I had to use both the heated and defroster. Now it has almost completely melted. -- [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2019 Volkswagen Jetta. The contact stated that while operating the vehicle, the front passenger’s side air bag system had erroneously deactivated while a passenger was seated in the seat. Occasionally, the system activated while no passenger was seated in the seat. The vehicle was taken to the local dealer, but the failure could not be duplicated, and no issue was found. The manufacturer was notified of the failure. The failure mileage was 900.
While using the lane keeping assistance function, driving at night, if a vehicle in the oncoming lane has bright lights or a larger vehicle with lights mounted higher, the system will pull sharply into the oncoming traffic and will, if not corrected, cross over the center line. This happens when the system shows two green lines indicating it is active and has identified the lane lines. The behavior is very consistent. I have not noticed a relationship between the behavior and speed.
Dash goes dark a check engine start system comes up. I have no lights inside or outside no turn signals or brake lights no heat, the engine still runs and drives but with the windows not working I cannot use hand signals. I took it to a dealer in Bend Or they did not fix the problem. It happened again in Boise Id. that was fun.I called the dealer in Bend and have an Appointment the end of December does not help if it goes out again. This has happened several times since June? it is happening more and more
Low level oil It has problem with oil Vw cannot fixes
We were driving on highway 90 from Del Rio to San Antonio Texas when our sunroof exploded without any signs. No signs of impact or anything just exploded. Dealership declined any warranty coverage as they stated that something could have hit the sunroof weeks prior to the incident. There are no signs of impact on the sunroof and you can see the broken bits bending outward on the glass and not inward.
Warning display for autonomous braking / vehicle too close has intermittently and randomly come on a few times I've noticed it when stopped or starting and it is too quick to see what the massage is. Last week my wife was driving on a straight country road with no one around when the breaks unexpectedly applied for about 3 seconds (probably less). The emergency braking display on dash was lit only during the brake application. There were no other vehicles in the area. No injuries; no further problems getting the car home. Dealer was called but did not understand or had not previously experienced this problem. We have since been driving with the system disabled.
The contact's wife owns a 2019 Volkswagen Jetta. The contact's wife started noticing that the passenger’s side headlight had started to dim while driving. His wife took the vehicle to a dealer where she was informed that the passenger’s side headlamp needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 18V671000 (Exterior Lighting) which he linked to the failure; however, the dealer had informed him that the vehicle was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
The hill start assist is dangerous. Unlike most hill start assists, the one in this car doesn’t let go when you release the clutch, it waits about 2-3 seconds every time. I’ve had several incidents with this but just recently I was starting on a not very steep hill and forgot about the fact I have to compensate for this system, and tried to start normally and stalled. Thankfully the person behind me was my friend and was paying attention, but people don’t usually expect a car to sit there not moving once the brake lights go off, and then shudder to a stop because it has just stalled, and is possible for rear end collisions, as well as other more dangerous ones to happen depending on the situation. The system is working as designed; I’ve heard many complaints from other people that theirs does the same thing. It is dangerous as it doesn’t let you move for 2-3 seconds even if you really need to in an emergency situation.
Recurrent, ringing/squealing and grinding of brakes. Rotors and Brake pads are defective warp faster than normal even after being repaired. My 2019 VW jetta needed New brake rotors and the brake pads re-surfaced with only 24,107 miles on the odometer, 3 months later the brakes are ringing/squealing/and grinding again at 27,601 miles. It has only been 3,000 miles. The speed at which the brakes wear out on the VW jetta is excessive and most likely is a vehicle defect. I am now being told that the car needs new brake pads. The dealer has told me I drive the car too hard and brake too hard. I have never had this problem with any other brand of car I have owned in the past. The jetta has low mileage for all these break issues that are never fully fixed. I am awaiting a recall on this by volkswagen or some type of resolution as this seems to be a defect in quality craftmanship.
2019 VW Jetta SE 1.4 tsi *82000 miles *regular car maintenance There is a weird grinding/ whirring noise when accelerating around 1500-2500 rpm id say 2ed or 3ed gear so around 25-35mph. I havent got any warning lights and from what i can read online from numerous others with the same year make and model i have this is a known problem. Ive tried getting it into the dealership but they keep telling me they dont have any loaner cars for me to use because 2021 customer's are priority reason for the loaner is because it takes 3 days for them to be able to proform a full diagnosic on the car but i have took the car to the VW dealer in union city ga 2 times the first time they said the noise was the turbo wastegate and after 8 long hours in the waiting room i get the car back and the dar after the noise is back (on the paper from them the part number isnt a wastegate repair its a boost sensor and my research shows the turbo that VW puts on the car dont make just the wastegate to repair the whole turbo has to be replaced) the second time i took it up there for the same problem they lied about having a loaner car and made me waste a hour drive and gas and i had to ask for the day off to do this. The safty issue concerned with is that when this noise happens its like the car has low power the the specified rpm/mph and when it passes that threshold it takes off and jerks my head back to the headrest reguardless how much the gas pedal is being pushed with the sudden power it could cause
1999 VOLKSWAGEN JETTA. CONSUMER STATED THAT WHILE DRIVING OVER 25-35 MPH THEY HEAR A LOUD GRINDING NOISE. THE CONSUMER STATED THE DEALER ADVISED THE TURBO WASTE GATE HAS PLAY IN IT WHICH IS COMMON IN THIS MODEL VEHICLE.
While driving our 2019 Volkswagen Jetta R-Line on East on I-40 we heard a loud explosion (like a gunshot) and glass rained down on the interior of our car from the sunroof. We pulled off the interstate at Exit 242, to call the Arkansas State Troopers. They arrived, checked the interior of the car for any object that could possibly have caused the damage and found nothing. They filed an incident report on our behalf D-08121-422 or D-08/21-422. Report will be ready in eight days.
Once I parked my 2019 VW Jetta, the dashboard had "YELLOW" triangle image. The error message displayed states: ONLY EXIT VEHICLE IN "P" POSITION. PLEASE SERVICE VEHICLE. I purchased this vehicle from Avis Rentals and Sales in 9/2020. I haven't had an issues with the vehicle and it didn't come with a service warranty. I entered my VIN and it states no recalls; however, I've checked and at some point there was a recall but it looks like my VIN was not entered.
The contact owns a 2019 Volkswagen Jetta. The contact stated that the turbo was making an abnormal loud mechanical grinding sound. There was no warning light illuminated. The vehicle was taken three times to the local dealer and the contact was informed that the vehicle was working as designed. Additionally, the contact was informed that the wastegate turbo had a lot of play and the wind was causing the abnormal sound. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 600.
THE TRANSMISSION GAVE OUT ONLY WITH 10,000 MILES ON IT. VEHICLE WAS IN MOTION AND DID NOT WANT TO MAKE THE NECESSARY SHIFT CHANGES. GOT STUCK ON 3RD GEAR.
MY CAR LOST OIL EVERY 7K MILE ,I BOUGHT FOR BRAND NEW , I WENT IN DEALERSHIP MAMY MANY TIME AND THEY INSPECTED MY CAR AND RESULTS ARE WE CANNOT FIX THIS PROBLEMS TO MANY CARS VW 2019 HAS THIS PROBLEM SO MY CAR LOST 500GR ON 1000 K MILE , THEY JUST REFILL OIL , I NEVER HEART THAT TO PUT OIL ON TOP DOEST SINCE. I HAVE PAPER AND EVERYTHING BUT NO BODY CARE
AFTER STARTING THE VEHICLE IT SIMPLY STALLS FROM THE BEGINNING. I HAVE TO CONTINUOUSLY PRESS THE GAS PETAL TO GET IT TO GO. ONCE IT IS RUNNING AND I COME TO A COMPLETE STOP IT WILL STALL AGAIN WHEN I TRY TO GO FORWARD AND PROCESS REPEATS ITSELF. ALSO, ONCE IN MOTION SOMETIMES THE ENGINE ( SEEMS LIKE THE TRANSMISSION) SEEMS TO SLIP INTO ANOTHER GEAR. I AM PETRIFIED TO DRIVE THE CAR BECAUSE OF THE STALLING. I HAVE ALMOST BEEN HIT NUMEROUS AMOUNTS OF TIMES. SOMETIMES FROM A TAKEOFF POSITION IT SIMPLY WILL NOT GO. IT IS A HORRIFYING EXPERIENCE. I HAVE ALREADY REPORTED THE GRINDING NOISE THAT THE CAR MAKES BETWEEN 20 AND 40 MILES PER HOUR. I TOOK IT TO BE SERVICED FOR THE GRINDING NOISE AND THEY SAID THERE WAS NOTHING WRONG. THEY RODE WITH ME ON ONE OCCASION AND SAW THAT IT STALLED BUT THEY STATED IT WAS BECAUSE I DID NOT KNOW HOW TO DRIVE THAT KIND OF ENGINE. I FEEL THAT I AM GOING TO DIE OR BE SERIOUSLY INJURED IN THIS VEHICLE. I BOUGHT THIS CAR NEW AND PAID CASH. NO WORDS TO SAY HOW DEVASTATED I AM . AFTER ALL THE CONTROVERSY ABOUT THE GRINDING ENGINE, I DOUBT I COULD EVER EVEN TRADE IT IN FOR NEW ONE. THANK YOU
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN JETTA. THE CONTACT STATED THAT HE IS DEAF BUT HEARS LOW FREQUENCY SOUNDS. THE CONTACT WAS DRIVING AT 40 MPH, WHEN HE HEARD AN ABNORMALLY LOUD SOUND. THE CONTACT STATED THAT THE MOON ROOF GLASS HAD SHATTERED. THE VISOR COVER PREVENTED THE GLASS FROM FALLING INTO THE VEHICLE. THE CONTACT WAS UNAWARE OF WHAT CAUSED THE MOON ROOF TO SHATTER. THE DEALER DORSCHEL VOLKSWAGEN (3817 W HENRIETTA RD, ROCHESTER, NY 14623) WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT TO FILE A CLAIM WITH HIS INSURANCE COMPANY. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE MOON ROOF WAS REPLACED. THE FAILURE MILEAGE WAS 17,550.
THE PLASTIC CAPS ON SIDE MIRRORS (BOTH DRIVER AND PASSENGER) ARE INCREDIBLY UNSTABLE AND ARE AT RISK OF FLYING OFF OF THE VEHICLE. I WAS DRIVING ON THE FREEWAY DURING A WINDY DAY WHEN THE PLASTIC CAP FROM THE DRIVER'S SIDE MIRROR FLEW OFF. THE MIRROR/CAP HAD NO PREVIOUS DAMAGE AND WAS NOT LOOSE IN ANY WAY, SO THERE IS NO REASON THAT IT SHOULD HAVE JUST FLOWN OFF. THE PASSENGER SIDE HAD PREVIOUSLY BEEN INVOLVED IN A MINOR ACCIDENT, AND WHEN I HAD THE PIECE REPAIRED, IT WAS SIMPLY SNAPPED ON WITH NO SEALANT, AND CONTINUED TO FALL OFF AFTER REPAIR.
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING TO WARM UP THE VEHICLE, THE FRONT WINDSHIELD STARTED TO CRACK IN THE CENTER OF THE GLASS EXTENDING TO THE DRIVER'S SIDE OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO BROOKLYN VOLKSWAGEN SERVICE CENTER (599 E 56TH ST, BROOKLYN, NY 11203) WHO DIAGNOSED THE FAILURE STATING IT WAS BECAUSE OF OUTSIDE SOURCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,700.
BOUGHT CAR NEW MARCH 2020. BACK COVER OF DRIVER SIDE MIRROR CAME OFF IN APRIL 2020. JANUARY 15, 2021 WHILE DRIVING ON INTERSTATE AT 70 MPH. THE CAR BEGAN TO JERK AND SPUTTER. EVERY ATTEMPT TO ACCELERATE WOULD CAUSE THE CAR TO JERK MORE. AFTER EXITING THE INTERSTATE I WAS ABLE TO DRIVE 25 MPH TO NEAREST DEALERSHIP. I WAS TOLD CYLINDER 1 WAS DEAD AND OTHERS ARE MISFIRING. I HAVE SINCE BEEN TOLD THAT SOMETHING BROKE OFF AND WAS SUCKED INTO CYLINDER 1 DAMAGING CYLINDER 1. I HAVE BEEN WAITING FOR A NEW ENGINE SINCE JANUARY. I HAVE BEEN REPEATEDLY TOLD IT IS ON BACK ORDER WITH NO ETA. IT IS NOW 2/22/21
FEBRUARY 13 2021 I WAS DRIVING MY CAR BACK HOME FROM A HIKE GOING DOWN A GRID I HAD TO BREAK BECAUSE I WAS APPROACHING CARS AND MY WHEELS STARTED TO SHAKE. I TOOK MY CAR TO THE DEALERSHIP SHIP TO GET THE BREAKS INSPECTED EARLY MORNING. FOUR HOURS LATER I GET A CALL SAYING THAT MY BREAK PADS WERE BURNT AND THAT THE ROTORS WERE WARPING AND HAD HOT SPOTS. I'VE HAD THE CAR FOR ABOUT A YEAR AND THEY ARE BURNT ALREADY?? NOT EVEN MY DADS GMC THAT HE'S HAD FOR 7 YEARS HASN'T CHANGED THE BREAKS PADS SINCE HE BOUGHT IT. VW IS CHARGING ME $700+ TO CHANGE THE BREAKS PADS AND ROTORS BECAUSE IT'S' WEAR AND TEAR' AT LEAST THAT WHAT THEY TOLD ME. I'M FEED UP HAVING TO TAKE MY CAR IN EVERY COUPLE MONTHS. I'VE RECENTLY HAD TO TAKE IT BC THE CAR WAS LOW ON OIL A MONTH AND A HALF AFTER I HAD JUST TAKEN IT FOR AN OIL CHANGE. THEY SAID THAT THERE WERE NO SIGNS OF BURNT OIL OR LEAKS. THIS IS THE SECOND TIME IT'S HAS HAPPENED. LET'S NOT FORGET THAT WHEN I TURN TO THE RIGHT THE WHEEL FEES LIKE IT'S HITTING SOMETHING AND THE STEERING WHEEL SHAKES.
CARS FRONT ASSIST WOULD ALARM WHILE DRIVING ON ROAD LIKE IT WAS ABOUT TO HIT SOMETHING THEN IT STARTED SAYING FRONT ASSIST NOT AVAILABLE. SENSORS ARE MALFUNCTIONING AND VW IS NOT COVERING THE COST TO FIX AND TELLING CAR OWNERS TO TURN OFF FRONT ASSIST WHEN TURNING CAR ON. CAUSES CAR TO BRAKE OUT OF NOWHERE FOR NO REASON
I TOOK A CAR BRAND NEW 2019 AFTER 5K MILES LIGHT ON DISPLAY ' PLEASE CHECK OIL LEVEL' I WENT DEALERSHIP AND THEY TOLD ME WHEN YOU LIGHTS ITS ON STOP HERE AND WE FUEL IT QUARTER OIL...SO NOW I SEE DEALERSHIP EVERY 5 K MILE AND EVERY 10K MILE WHEN I CHANGE OIL... NO BODY CARE THIS IS DISRESPECT FOR COSTUMER NEVER BUY VOLKSWAGEN
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE FRONT WINDSHIELD DEFOGGER FAILED TO DEFOG THE WINDSHIELD AND THE COOLANT LEVEL NEVER REACHED NORMAL OPERATING TEMPERATURE. THE CONTACT TOOK THE VEHICLE TO BILL JACOBS VOLKSWAGEN (2211 AURORA AVE, NAPERVILLE, IL 60540) HOWEVER, THE FAILURE WAS NOT DIAGNOSED. THE DEALER ACKNOWLEDGE THAT THERE WAS AN ISSUE WITH THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
EMERGENCY BRAKE ENGAGES WHILE DRIVING THE CAR WITH NOTHING ELSE ON THE ROAD. DOOR LOCKED ON HER AND SHE HAD TO CLIMB THOUGHT THE PASSENGER SIDE DOOR. RECEIVED SEVERAL MORE MALFUNCTION ALERTS. TOOK THE CAR TO MY LOCAL DEALERSHIP (200 MILE ROUND TRIP). FIRST I WAS TOLD THE CODES WERE CAUSED BY A NON-VW DIAGNOSTICS COMPUTER. THEN, THEY SAID IT WAS A DEAD BATTERY IN THE FOB. THEN THEY SAID IT WAS BECAUSE THE CAR WAS FILTHY. IT WAS SNOWING AND I HAD JUST DRIVEN OVER 100 MILES THROUGH SNOW ON A SALTED ROAD. OF COURSE IT WAS DIRTY. BUT, IT WAS CLEAN WHEN I LEFT THE HOUSE. THEY REFUSED TO DO ANY WORK EXCEPT TO CHANGE THE BATTERY IN MY FOB. I CHANGED THE BATTERY IN MY WIFE'S FOB WHEN I GOT HOME. I ALSO CLEANED THE CAR INSIDE AND OUT. AS SOON AS MY WIFE WENT BACK TO WORK, ALL THE CODES CAME BACK ON. WHEN THE BRAKES AUTOMATICALLY COME ON WHILE DRIVING ON ICY ROADS, THIS COULD BE A MAJOR PROBLEM. ALSO READ ABOUT A POSSIBLE CLASS ACTION LAWSUIT ABOUT THE BRAKE ISSUES AND MORE.
THE BRAKES AFTER SITTING NO MATTER LENGTH MAKE HORRIBLE NOISE, AND ARE VERY STIFF. IT CAN BE FIVE MINUTES OR OVER NIGHT. THIS IS NOT SAFE. I TOLD THE DEALER WITHIN DAYS OF PURCHASING.
VEHICLE HAS 30,000 MILES ON IT AND THE CHECK COOLANT LEVEL WARNING LIGHT HAS BEEN COMING ON. TOOK IT TO THE DEALERSHIP AND FIRST WAS TOLD IT HAD A COOLANT LEAK AND NEEDED A NEW THERMOSTAT. A LITTLE LATER THE DEALERSHIP THEN APOLOGIZED AND SAID THAT WAS FOR A DIFFERENT VEHICLE AND OURS WAS JUST LOW ON COOLANT. I WAS TOLD THIS IS NOT ABNORMAL AS FLUIDS NEED TO TOPPED OFF PERIODICALLY.
BRAKES WERE MAKING NOISE TOOK INTO DEALERSHIP TO BE CHECK OUT AND WAS INFORMED FRONT PADS LOW ON PAD LIFE AND ROTORS WARPED AND NEED REPLACEMENT ASAP. ROTORS WARPED TO THE POINT OF NEEDING REPAIR, AT 30000 MILES. THE CAR IS KEPT IN ARIZONA IN A DRY CLIMATE, NO RAIN, NO HILLS, MOSTLY HIGHWAY DRIVING WITH LITTLE BRAKING AND FOR THE LAST 8 MONTHS, MINIMAL USE DUE TO STAY AT HOME ORDERS. DEALER HAS NO EXPLANATION AS TO WHY THESE PARTS FAILED WHEN THEY SHOULD LAST TO 60000 MILES AT LEAST. THIS IS ABSOLUTELY UNHEARD OF ON A VEHICLE THAT IS NOT EVEN 2 YEARS OLD AND ONLY 30000 MILES. VOLKSWAGEN NEEDS TO DO SOME SERIOUS RESEARCH AND POSSIBLY ISSUE A RECALL. DEALERSHIP QUOTED $553.00 FOR FRONT BRAKE PAD & ROTORS REPLACEMENT...
NOISE ON DRIVELINE 25 TO 35 UNDER LIGHT THROTTLE ESPECIALLY IN ECO MODE. SOUNDS LIKE METALLIC RATTLE. MOMENTARILY LOSES POWER AT THAT TIME. ALSO, WHEN IN ANY SELECTION EXCEPT SPORT MODE IT DOESN'T SHIFT DOWN UNY GEARS UNTIL ALMOST WOTH THROTTLE FLOORED. THEN SHIFTS DOWN 2 OR 3 GEARS AND RACES AT A FAST SPEED.
TRANSMISSION MAKING A RATTLING NOISE, LIKE LOOSE METAL. ENGINE LAGS POWER BETWEEN 35 - 45 MPH. THEN THE NOISE FADES AWAY. ITS MORE NOTICEABLE ON ECO MODE. VOLKSWAGEN IS AWARE ABOUT THIS SITUATION, THEY HAVE SOFTWARE UPDATE FOR THE TORQUE CONVERTER TO HELP THE POWER LOSE ISSUE. ALSO THE TRANSMISSION SEEPS OIL AT THE MATING SURFACE WITH THE ENGINE. DEALER SAYS IT'S NORMAL NOISE FROM THE TRANSMISSION AND THE OIL LEAK IS NOT BIG ENOUGH FOR THEM TO FIX IT. I DON'T THINK THAT'S NORMAL, I HAVEN'T HAD A CAR THAT MADE A NOISE LIKE THAT, IT'S NERVE WRECKING I DON'T WANT MY YOUNG SON GET STUCK ON THE FREEWAY ITS DANGEROUS
STARTED VEHICLE IN MORNING WENT BACK INSIDE TO GRAB BAGS AND WATER WHILE CAR WARMED UP. CAME BACK AND SAT IN DRIVERS SEAT. CAR CENTER SCREEN NOTATED - AUTO/STOP ERROR AND CHECK ENGINE LIGHT ON. I PUT CAR IN REVERSE TO BACK OUT OF DRIVEWAY. NO BRAKES AT ALL. I HAD TO PUSH DOWN ON BRAKE PEDAL AS HARD AS I COULD TO STOP CAR. LUCKILY WAS NOT OUT OF DRIVEWAY. PUT CAR IN PARK AND TURNED OFF AND TURNED CAR BACK ON. SAME FAULTS CAME ON DASHBOARD AND SCREEN. AS WELL AS AIRBAG FAULT.
TRANSMISSION IS MAKING THIS AWFUL GRINDING NOISE AND WHEN IT MAKES THE NOISE THE VEHICLE HAS LITTLE POWER TO ACCELERATE. THE DEALERSHIP SAID THIS WAS NORMAL. IVE NEVER HAD A CAR MAKE SUCH AN AWFUL NOISE FROM THE TRANSMISSION CAUSING IT TO LOSE POWER. THIS HAS BEEN HAPPENING SINCE 2000 MILES IT NEVER DID THAT PRIOR TO THE 2K MILE MARK. THE CAR HAS 6800 MILES ON IT AND IT DOES THIS EVERYTIME I DRIVE NOW.
ROTORS WARPED TO THE POINT OF NEEDING REPAIR, AT UNDER 26000 MILES. THE CAR IS KEPT IN ARIZONA IN A DRY CLIMATE, NO RAIN, NO HILLS, MOSTLY HIGHWAY DRIVING WITH LITTLE BRAKING AND FOR THE LAST 8 MONTHS, MINIMAL USE DUE TO STAY AT HOME ORDERS. DEALER HAS NO EXPLANATION AS TO WHY THESE PARTS FAILED WHEN THEY SHOULD LAST TO 60000 MILES AT LEAST.
FRONT PASSENGER DOOR PANELS RATTLE A LOT WHEN PLAYING MUSIC. MAKES IT IMPOSSIBLE TO DETERMINE WHETHER OR NOT THE RATTLING IS FROM THE DOOR OR SOME OTHER SAFETY CRITICAL COMPONENT OF THE CAR
I HAVE ABOUT 14, 000 MILES ON THE CAR AND IT BURNS THROUGH ENGINE OIL VERY QUICKLY. SOMETIMES I CAN EVEN SMELL THE BURNING OIL. TWICE THE ADD OIL LIGHT HAS COME ONE. IT SEEMS THAT A CAR THIS NEW SHOULDN'T BURN OIL LIKE THIS. DEALER SAYS THIS IS NORMAL. COULD IT BE THAT THE OIL IS TOO THIN? I HAVE NO IDEA, BUT FRUSTRATING.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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