2019 Volkswagen Jetta complaints

VEHICLE MAKES AN INFREQUENT AND INTERMITTENT GROWL AT ABOUT 25 MPH UNDER MILD ACCELERATION.

HAS HAD A GRINDING SOUND IN TRANSMISSION BETWEEN 35-45 MPH. WHEN THIS SOUND IS HEARD THE VEHICLE LOOSES POWER AND IS VERY RELUCTANT TO DOWNSHIFT, SINCE DAY ONE. IT CAN BE HEARD IN ANY DRIVING MODE BUT IS WORSE IN "NORMAL" AND ALMOST NOT DRIVABLE IN "ECO". MANY HAVE SUBMITTED THIS ISSUE, AND HAVE RECEIVE THE SAME RESPONSE FROM THE DEALERSHIP, "IT'S NORMAL" BUT IT IS ANYTHING BUT NORMAL FOR A CAR TO BEHAVE THIS WAY.

HAS HAD A GRINDING SOUND IN TRANSMISSION BETWEEN 35-45 MPH. WHEN THIS SOUND IS HEARD THE VEHICLE LOOSES POWER AND IS VERY RELUCTANT TO DOWNSHIFT, SINCE DAY ONE. IT CAN BE HEARD IN ANY DRIVING MODE BUT IS WORSE IN "NORMAL" AND ALMOST NOT DRIVABLE IN "ECO". MANY HAVE SUBMITTED THIS ISSUE, AND HAVE RECEIVE THE SAME RESPONSE FROM THE DEALERSHIP, "IT'S NORMAL" BUT IT IS ANYTHING BUT NORMAL FOR A CAR TO BEHAVE THIS WAY.

MY CAR IS BURNING OIL AND RUNNING VERY WELL BEFORE THE 10K RECOMMENDED INTERVALS. MY CAR IS ONLY 1 YEAR OLD AND EVERY MONTH I HAVE TO ADD A HALF A QUART OF OIL SO I DONT FORGET TO CHECK AND RUN OUT OF OIL AND GET THE OIL LIGHT. THERE ARE MANY COMPLAINTS ABOUT THIS VEHICLE BURNING OIL. VW SAYS ITS NORMAL TO RUN LOW AFTER 1000 MILES...?? HOW IS THIS ACCEPTABLE? LUCKILY I CHANGE MY OIL MORE FREQUENTLY THAN EVERY 10K MILES AND NOTICED IT WAS 2 QUARTS LOW.

I WAS GETTING READY TO PULL OUT OF TACO BELL (JUST LEFT DRIVE THRU WINDOW AND PULLING UP TO CROSS THE STREET) WHEN THE ERROR MESSAGE "ONLY EXIT VEHICLE IN P POSITION" & "SERVICE VEHICLE SOON" POPPED UP AND HAS THE ORANGE TRIANGLE(WITH EXCLAMATION MARK IN IT) LIT UP

INTERMITTENT SMOKE SMELL COMING FROM THE LF DOOR. (10 DAYS AGO DEALER SAID OPERATING PER DESIGN AND INTENT WHEN COMPARED TO SIMILAR OR LIKE VEHICLE.) WINDOW SEAL HAS COME COME OFF 4 TIMES. LAST NIGHT CAR HAD BEEN PARKED AROUND 5AM AND WHEN I WENT OUT TO THE CAR AROUND 5:30PM THE POWER WINDOW SWITCH HAD MELTED DESTROYING THE SWITCH AND THE LF DOOR PANEL.

I PURCHASED THE 2019 VOLKSWAGEN JETTA IN DECEMBER OF 2018. THE VEHICLE CURRENTLY HAS ROUGHLY 50K MILES. WHEN THE INCIDENT OCCURRED IT HAD 38K MILES WHEN I FIRST NOTICED A WEIRD SMELL COMING FROM MY AIR VENTS. I WAS CURRENTLY DRIVING ON THE HIGHWAY WHEN I NOTICED THAT SMELL, PULLED OVER AND OPENED THE HOOD TOO THE VEHICLE AND NOTICED THAT THE BATTERY HAD EXPLODED!! I RIGHT AWAY CONTACTED VOLKSWAGEN CUSTOMER CARE AND NOTIFIED THEM OF THE INCIDENT THAT HAD JUST OCCURRED TO ME. THEY MENTIONED I HAD BUMPER TOO BUMPER WARRANTY, SO I TOOK IN THE CAR TOO THE DEALERSHIP AND HAD TO PAY OUT OF POCKET BECAUSE THEY MENTIONED THAT THE BATTERY WAS NO LONGER COVERED. THE NEW BATTERY THAT WAS REPLACED ISN'T THE ORIGINAL ONE THAT CAME WITH THE CAR WHEN PURCHASED. I ALSO MENTIONED TOO THE SERVICE TECH THAT AIR BAG , ABS, BRAKE BOOSTER, CPU APPEARED ON MY SPEEDOMETER. THE DEALERSHIP HAD THE VEHICLE FOR ABOUT 2WEEKS AND ALSO NOTICED THAT THE ACID FROM THE BATTERY HAD MELTED DOWN THE WIRING HARNESS, AC LINES, AND SUSPENSION COMPONENTS. I'M CURRENTLY STILL DEALING WITH CUSTOMER CAR BECAUSE NOTHING WAS DONE FROM THEIR END, EVERYDAY THE CAR HAS A NEW ISSUE, I CALL AND ALL THEY SAY IS TOO TAKE IT BACK AND THEY'LL TAKE A LOOK AT IT. I PURCHASED THIS NEW VEHICLE SO I WOULDN'T BE DEALING WITH ANY OF THESE PROBLEMS BUT IT TURNED OUT TO BE WORST!! I NO LONGER WANT TOO DEAL WITH THE DEALERSHIP BECAUSE I GET NOTHING OUT OF IT, I WOULD APPRECIATE IT IF ANYTHING OF THIS COULD HELP ME OUT IN ANY WAY POSSIBLE!

GRINDING / SCRAPING NOISE SHIFTING FROM AROUND 3RD TO 4TH GEAR WHEN TRAVELING AT LOW SPEEDS.

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THERE'S AN EXPOSED METAL PIPE ABOVE THE ACCELERATOR PEDAL THAT CAUSED THE CONTACT TO BURN HIS FEET MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO VILLAGE VOLKSWAGEN OF CHATTANOOGA, 6001 INTERNATIONAL DR, CHATTANOOGA, TN 37421, AND INFORMED THE CONTACT THAT'S THE WAY THE VEHICLE WAS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS DESIGNED THAT WAY AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

SINCE I BOUGHT THE CAR IN MARCH OF 2020, THERE HAS BEEN A SCRAPING NOISE AS IF METALS WERE GRINDING FROM THE TRANSMISSION. IT HAPPENS WITH SLOW ACCELERATION BETWEEN 20MPH AND 35MPH. POSSIBLE SOMEWHERE BETWEEN 3RD AND 5TH GEAR. THIS NOISE HAS BEEN HAPPENING SINCE I HAVE BOUGHT THE CAR NEW FROM THE DEALER. IT WAS NEW WITH 9,000 MILES AS IT WAS BEING USED AS A LOANER CAR (WAITING TO BE SOLD.)

2 SECOND DELAY FOR TRANSMISSION TO DOWNSHIFT WHEN PASSING CARS. DANGEROUS WHEN PASSING CARS ON 2 LANE HIGHWAY DUE TO LACK OF POWER. .

RECENTLY PURCHASED A 2019 VW JETTA AND HAVING THE SAME ISSUES THAT MANY OF THE OTHER OWNERS ARE EXPERIENCING. UNDER LOW ACCELERATION IT STALLS AND MAKES A GRINDING, WHIRRING SOUND BELOW 20-30 MPH. IT MAKES ME TIMID TO DRIVE IT BECAUSE IT HAS ALMOST CAUSED PEOPLE TO REAR END ME DUE TO THE STALL. IT FALLS ON ITS FACE WHEN YOU NEED IT TO MOVE. I'M CONCERNED AS THE NOISE HAS GOTTEN LOUDER THE LAST FEW MONTHS. I HAVE NOT TAKEN IT TO THE DEALERSHIP YET, BUT NOW UPON READING ALL OF THE CONCERNS, IT SEEMS TO BE A WASTE OF TIME TO TAKE IT TO THE DEALER.

USB CONNECTION IS REALLY LOOSE AND MY CORD ALWAYS FALLS OUT OR LOOSES CONNECTION

REAR PASSENGER SEAT BELT CAME UNBUCKLED WHILE DRIVING DOWN THE ROAD AFTER HITTING THE BREAKS TO STOP UNEXPECTEDLY. MY DAUGHTER WENT FLYING INTO THE BACK OF THE FRONT PASSENGER SEAT, NOW THE BUCKLE WILL NOT KEEP A LATCH.

HELLO ON AUG 21, 2020 WE PURCHASED A USED JETTA FROM NAPLETON VOLKSWAGEN OF SANFORD. AT THE TIME WE ASKED IF THERE WERE ANY OPEN RECALLS ON THE VEHICLE AND THE SALESPERSON RESPONDED NO. WE DID A VIN SEARCH ON THE VEHICLE AT YOUR WEB SITE AND WE SEE NO OPEN RECALLS. WE CALLED VOLKSWAGEN CORPORATE AND THEY CONFIRMED THAT THERE ARE NO OPEN RECALLS. THE SALES MANAGER FROM THE DEALERSHIP HAS BEEN CALLING ALMOST DAILY, STATING THAT WE NEED TO HAVE THE VEHICLE BROUGHT IN FOR SERVICE AS IT IS UNDER RECALL AND VOIKSWAGEN FINANCIAL WILL NOT PROCEED WITH THE FINANCING UNTIL THE RECALL IS FIXED. I DON'T UNDERTAND WHY THEY ARE SAYING THAT THERE IS AN UNSATISFIED RECALL MEASURE ON THE VEHICLE WHEN I CAN'T FIND SUCH RECALL. WHEN I ASKED THE SALES MANAGER FOR THE RECALL NOTICE HE REFUSES TO PROVIDE IT. I'M VERY CONCERNED THAT THAT DEALER HAD THE VEHICLE IN THEIR POSSESION, RECEIVED RECALL NOTICES, MARKED THEM AS COMPLETE AND NEVER ACTUALLY REPAIRED THAT VEHICLE. HOW I CAN I BE SURE THAT ALL RECALLS HAVE NOT BEEN REPAIRED. WHEN I AS FOR THE SERVICE HISTORY OF THE VEHICLE THE SALES MANAGER SAYS HE WILL PROVIDE BUT HAS NOT.

GRINDING SOUND IN TRANSMISSION BETWEEN 35-45 MPH. WHEN THIS SOUND IS HEARD THE VEHICLE LOOSES POWER AND IS VERY RELUCTANT TO DOWNSHIFT. IT CAN BE HEARD IN ANY DRIVING MODE BUT IS WORSE IN "NORMAL" AND ALMOST NOT DRIVABLE IN "ECO". VW REFUSES TO ACKNOWLEDGE ISSUE AND SAYS IT IS NORMAL, BUT IS IS ANYTHING BUT NORMAL FOR A CAR TO BEHAVE THIS WAY.

I JUST PURCHASED A 2019 JETTA R LINE AND SINCE DAY ONE I HAVE A GRINDING NOISE COMING FROM THE TRANSFER CASE OR THE TRANSMISSION. IT'S ALWAYS THERE AT AROUND 50KM/PER HOUR FOR ABOUT 2 SEC. LIKE MANY OTHERS SAID IT DOESN'T FEEL RIGHT FOR ME. I HOPE VW WILL TAKE ACTION AND DO SOMETHING ABOUT IT. ON TOP OF THAT I LOST ALL MY RADIO PRESETS AND THE SCREEN HAS STARTED TO FREEZE. I ALSO NOTICE A KNOCKING SOUND IN THE REAR SUSPENSION OVER NORMAL BUMP

I SUSPECT THAT MY 2019 VW JETTA COMPUTER SYSTEM/CAR WAS HACKED/DRIVEN REMOTELY ON 12/3/2019 THAT CAUSED AN ACCIDENT (PHOTOS ATTACHED) THAT LED TO MY CAR BEING A TOTAL LOSS. I SUSTAINED INJURIES AND WAS TAKEN BY AMBULANCE TO THE LOCAL ER FROM THE ACCIDENT. THIS CASE IS STILL INVOLVED IN COURT PROCEEDINGS AS OF TODAY. I WAS DRIVING HOME AND MY CAR SPEED ACCELERATED WITHOUT ME BEING ON THE GAS AND MY BREAKS WERE NOT WORKING. WITHOUT TURNING THE STEERING WHEEL I DROVE OFF TO THE RIGHT HITTING A PARKED CAR. THE POLICE REPORT INDICATED THAT AFTER IMPACT WITH PARKED CAR #1, I ROLLED BACK 55 FEET AND HIT ANOTHER PARKED CAR ON THE OPPOSITE SIDE OF THE STREET. I DID NOT THINK ANY OF THIS WAS POSSIBLE UNTIL I WAS READING ABOUT CAR HACKING AND CARS BEING DRIVEN REMOTELY. I ALSO DID NOT THINK THAT IT WAS POSSIBLE WITH THE 'IMPACT SAFETY FEATURES' ON A VW JETTA, I COULD POSSIBLY ROLL BACKWARD AFTER THE IMPACT OF PARKED CAR #1? I AM LOOKING TO HAVE THIS ISSUE INVESTIGATED. I AM ALSO SENDING INFORMATION TO THE FBI INTERNET CRIME COMPLAINT CENTER.

WHAT I'M MOST CONCERNED ABOUT IS I'M UNABLE TO OPEN MY DOORS FROM THE INSIDE SOMETIMES, IT DOESN'T HAPPEN OFTEN BUT WHEN IT DOES IT'S FRUSTRATING AND UNSETTLING. IF I POSITION MY AIR VENT TOWARDS THE DOOR LATCH AND BLAST MY AIR CONDITIONING IT WILL OPEN AFTER A FEW MINUTES. MY LOCAL DEALER HAS TRIED TO REPAIR THIS PROBLEM BUT HAS BEEN UNSUCCESSFUL, AS OF 42 DAYS AGO, I HAVE TRIED TO GET AN APPOINTMENT WITH A LOANER AT MULTIPLE DEALERS AND HAVE ALSO BEEN UNSUCCESSFUL. ASIDE FROM THIS ISSUE, MY CAR HAS ALSO HAD PROBLEMS WITH IT'S WINDSHIELD WIPERS GOING OFF BY THEMSELVES AND WITH THE WINDOWS SEEMINGLY GETTING STUCK ON SOMETHING GOING UP OR DOWN AND WILL EITHER NOT CLOSE OR OPEN DURING WORSE EPISODES.

FIRSTLY, THERE IS SOME GRINDING NOISE THAT COMES FROM THE POWERTRAIN/ ENGINE WHEN THE CAR SPEED INCREASES FROM 24-35MPH. THIS NOISE IS VERY SCARY AS IF SOME METAL PIECES ARE BEING SCRAPED TOGETHER. WHEN I CONTACTED THE DEALER, HE INFORMED ME THAT THIS NORMAL WHICH DEFINITELY ISN'T. SECONDLY, THE FRONT PASSENGER DOOR RATTLES WHEN LISTEN TO BASS HEAVY MUSIC. WHEN REPORTED TO THE DEALER THE DEALER INFORMED ME THAT IS THE WAY HOW THE CAR DOOR WAS BEING BUILT. BUT THIS ISN'T SOME REASON THAT THEY WOULD GIVE FOR A PERSON BUYING A BRAND NEW CAR. BOTH THE ISSUES WHERE HAPPENING SINCE THE FIRST WEEK AFTER I PURCHASED MY CAR.

THE TRANSMISSION HAS ALWAYS GROUND GOING INTO REVERSE. THE DEALERSHIP TOLD ME IT WAS NORMAL FOR THE JETTA'S. WHILE DRIVING, I WILL PUT IT INTO 1ST GEAR AND START MOVING, AND THEN IT WILL EITHER GET "STUCK" INTO FIRST OR SECOND GEAR, I CAN TAKE IT OUT OF GEAR BUT CANNOT ENGAGE ANOTHER GEAR. WHEN THIS HAPPENS, YOU CAN SMELL THE CLUTCH BURNING. TOOK IT INTO THE DEALERSHIP AND THEY ASSURED ME MY TRANSMISSION AND CLUTCH WERE FINE. DOESN'T HAPPEN ALL THE TIME, ONLY ABOUT ONCE A MONTH AND IT HAPPENS IN VARYING WEATHER CONDITIONS. NO TWO TIMES WERE THE CONDITIONS THE SAME. I HAVE NOT CHANGED MY DRIVING, I AM NOT HARD ON MY VEHICLES. MY 2014 FIESTA ST HAD THE STOCK TRANSMISSION AND CLUTCH UNTIL I SOLD IT IN 2019, NEVER SLIPPED OR GROUND INTO GEARS, ALONG WITH MY 6 OTHER MANUAL TRANSMISSION VEHICLES I'VE OWNED. I FEEL LIKE VOLKSWAGEN JUST DOESN'T WANT TO FIX THEIR TERRIBLE TRANSMISSIONS AND CLUTCHES AND TRIES TO BLAME IT ON USER ERROR.

THE CLUTCH IS WEARING OUT IN 6,000 MILES. THE ORIGINAL CLUTCH WAS REPLACED AROUND 6,000 MILES. THE SECOND CLUTCH IS NOW IN NEED OF REPLACEMENT AFTER ANOTHER 6,000 MILES.

2019 JETTA S. BEGAN STALLING AFTER 6 MONTHS OF OWNERSHIP. CAR WAS PURCHASED BRAND NEW WITH 62 MILES. BROUGHT VEHICLE TO DEALER 09/27/2019 AND THEY STATED IT WAS FINE NO ISSUES COULD BE FOUND. ON 05/18/2020 THE CAR STALLED AGAIN IT HAD 15452 MILES ON IT. IT WAS TOWED TO THE DEALER WHERE THEY KEPT THE CAR UNTIL 07/25/2020 TO FIX THE PROBLEM. THEY STATED IT WAS FIXED. ON 07/30/2020 THE VEHICLE STALLED AGAIN, AND THIS TIME THE BRAKES FAILED AND THE STEERING WHEEL LOCKED AND I LOST CONTROL AND CRASHED INTO A CENTER MEDIAN WITH LARGE BOULDERS IN IT. IF THEY WERE NOT THERE I WOULD HAVE CONTINUED INTO ONCOMING TRAFFIC. I WAS TRAVELING AT 45 MPH WHEN THE IMPACT OCCURRED. THE VEHICLE SAFETY SYSTEMS DID NOT DEPLOY BECAUSE THE CARS ENGINE WAS NOT RUNNING AT THE TIME OF IMPACT.

TWICE NOW ON CITY STREETS ACCELERATING FROM STOPS TO EITHER GO STRAIGHT OR TURN LEFT THE CAR HAS KIND OF STALLED OR LOST POWER CAUSING POTENTIAL CRASHES WITH ONCOMING AND REAR VEHICLES.

THE EIGHT SPEED AUTOMATIC TRANSMISSION MAKES A LOUD GRINDING NOISE IN THE MID GEAR RANGE WHEN UNDER ANY SORT OF LOAD. OCCASIONALLY THIS NOISE PREVENTS A PROPER DOWNSHIFT UPHILL, PREVENTING THE PROPER AMOUNT OF POWER TO BE DISTRIBUTED, AND AS A RESULT THE CAR SLOWS. THE LACK OF POWER, AS A RESULT OF A DELAYED DOWNSHIFT AND GRINDING OF THE TRANSMISSION, CAN ALSO BE NOTED WHEN TRYING TO OVERTAKE ON A HIGHWAY. WHEN TRAVELING AT HIGHWAY SPEEDS AND THE THROTTLE IS DEPRESSED TO SPEED UP, THE TRANSMISSION GRINDS AND PRODUCES POWER ONLY AFTER A DELAY. THIS IS ESPECIALLY DANGEROUS WHEN TRAFFIC IS CLOSELY FOLLOWING BEHIND MY VEHICLE. IT HAPPENS IN ALL DRIVING MODES (NORMAL, SPORT, ECO, CUSTOM). THE NOISE IS VERY DISTRACTING TO THE DRIVER. VW HAS STATED THIS IS A NORMAL NOISE, AND OFFERS NO FIX FOR THE PROBLEM. THE NOISE BEGAN WITH ONLY 150 MILES ON THE CAR, AND HAS BEEN GETTING WORSE EVER SINCE. PLEASE CONDUCT AN INVESTIGATION INTO THIS DEFECT.

SHORTLY AFTER PURCHASING MY NEW 2019 VW JETTA I HEARD A GRINDING SOUND COMING FROM THE ENGINE BETWEEN 20 AND 40 MILES PER HOUR FROM A STOP. I DO NOT HEAR IT ONCE THE CAR IS GOING. AFTER ONLY 1200 MILES IT IS ALSO LOW ON OIL. IT IS NOT EVEN DUE FOR AN OIL CHANGE YET.CAR WAS PURCHASED DECEMBER 29TH OF 2019.

MAKES A LOUD GRINDING NOISE WHEN ACCELERATING. DEALERSHIP TRIES TO SAY IT'S NORMAL. FEEL VIBRATIONS IN GAS PEDAL. HAPPENS USUALLY BETWEEN 20-40 MPH. RPM GAUGE APPEARS TO STICK. LOOKED UP COMPLAINTS AND THERE ARE SEVERAL MATCHING WHAT I AM EXPERIENCING. A CERTIFIED MECHANIC NOT ASSOCIATED WITH DEALERSHIP THINKS IT'S A BAD TORQUE CONVERTER OR TRANSMISSION ISSUE. VW SAYS IT'S NORMAL AND REFUSES TO FIX IT.

WHEN THE CAR IS IN MOTION, AND THE AISIN TRANSMISSION IS SHIFTING, THE VEHICLE MAKES A SCRAPING OR GRINDING NOISE FROM THE POWERTRAIN (TRANSMISSION) AND IT ALSO HESITATES WHEN STOPPING AND TAKING OFF AT A RED LIGHT OR STOP SIGN.

THE CAR IS BRAND NEW WITH 6317 MILES. DRIVING HOME AND IT PINGS ON THE PANEL WITH THE OIL SENSOR LIGHT OIL IS LOW. WE PULL OVER AND CHECK THERE ARE NO LEAKS. NO REASON FOR THIS IN A BRAND NEW CAR.LIGHT STAYED ON.WE WERE ON A HIGHWAY 60 MILES FROM HOME. CALL DEALER HE SAID BRING IT IN THEY ARE HAVING ISSUES WITH THEM USING OIL. THIS IS AN ISSUE.

I HAVE HAD MANY ISSUES WITH THE KEY FOB. IT IS OFTEN VERY DIFFICULT TO LOCK OR UNLOCK THE CAR UNLESS I AM WITHIN 5 FEET OF IT AND THE CAR DOES NOT RESPOND WELL TO THE FOB SIGNAL. ADDITIONALLY, ON NUMEROUS OCCASIONS WHILE THE FOB HAS BEEN IN MY POCKET, DUE TO THE POOR DESIGN OF THE FOB, THE TRUNK HAS INADVERTENTLY OPENED UP. NOT ONLY ARE THESE ISSUES A NUISANCE, BUT THEY CAN BE DANGEROUS IF THEY HAPPEN WHILE DRIVING OR IN ANOTHER SITUATION. THIS HAS HAPPENED WHILE BOTH BEING STATIONARY AND WHILE DRIVING.

I HAVE A 2019 VW JETTA GLI BOUGHT NEW FROM VW DEALER. WHEN YOU FIRST START THE CAR IN THE MORNING OR AFTER ITS BEEN SITTING, BASICALLY COLD, IT IDLES VERY ROUGH. THE WHOLE CAR VIBRATES AND SHAKES. AFTER THE CAR WARMS UP THIS GOES AWAY. THE RIDE OF THE CAR FEELS LIKE THERE IS NO SUSPENSION. YOU FEEL EVERY BUMP IN THE ROAD. I HAVE NEVER GOTTEN MOTION SICK FROM A VEHICLE WHILE DRIVING. THIS CAR GIVES ME MOTION SICKNESS EVERY TIME I DRIVE IT. I HAVE HAD OTHERS DRIVE THE CAR AND REPORT THE SAY THING. I HAVE HAD PASSENGERS IN THE CAR AND THEY CAN'T BELIEVE HOW HARD THE RIDE IS. I HAVE TRIED ALL THE MODES ECO, NORMAL, SPORT AND THEY ALL HAVE A HORRIBLE RIDE QUALITY. THE WORST THING IS I WAS DRIVING THE CAR HOME AFTER WORK AND WHILE SITTING AT A RED LIGHT THE A/C STOPPED BLOWING COLD AIR. AFTER COMING OFF THE RED LIGHT I STARTED SMELLING FUEL COMING FROM THE A/C SYSTEM. THE A/C SYSTEM WAS ON MAX A/C WITH THE RECIRC ON, SO WAS NOT ON FRESH AIR. PULLED OVER, OPENED THE HOOD AND SAW FIRE COMING FROM BETWEEN THE ENGINE AND FIREWALL ON THE PASSENGER SIDE. I DROPPED THE HOOD AND THE FIRE BALL SHOT OUT THE SIDE PASSENGER SIDE RIGHT BEHIND THE PASSENGER FRONT TIRE. THE SIDE AND UNDER CARRIAGE OF THE CAR WAS ON FIRE AND IS BURNT UP. I CONTACTED THE DEALER THEY SAID TO DRIVE IT IN AND THEY WILL TAKE A LOOK AT IT. DRIVE IT IN???? AFTER IT WAS ON FIRE??? *TR

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE FORWARD COLLISION AVOIDANCE SYSTEM FEATURE WAS DEFECTIVE WHEN THE VEHICLE WAS PURCHASED. THE CONTACT STATED THAT THE FORWARD COLLISION SYSTEM FAILED TO PROVIDE AN ALERT WHEN ANOTHER VEHICLE WAS IN CLOSE PROXIMITY. THE VEHICLE WAS TAKEN TO STONE MOUNTAIN VOLKSWAGEN (3500 STONE MOUNTAIN HWY, SNELLVILLE, GA 30078) WHERE THE CONTACT WAS PROVIDED AN ESTIMATE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000.

I WAS DRIVING WHEN I WENT TO SHIFT FROM SECOND TO THIRD THE CLUTCH WOULD NOT RETURN. HAD THE CAR FOR LESS THAN 400 MILES THE CAR HAD ALREADY 2600 MILES ON IT WHEN I BOUGHT IT. I WAS ASSURED THERE WERE NO OTHER PROBLEMS WITH IT AND THE DEALER IS TRYING TO MAKE IT THAT I HAD BURNED THE CLUTCH I.E A WEAR ISSUE AFTER DRIVING FOR TWO WEEKS. THERE IS NO POSSIBLE WAY THIS COULD HAPPEN AFTER SUCH A SHORT TIME. I AM IN DEALINGS WITH BOTH VOLKSWAGEN AND THE DEALERSHIP TO GET THIS ISSUE FIXED. IT WAS VERY SCARY TO HAVE A CAR GIVE OUT LIKE THAT WHILE DRIVING AND SHOULD NOT HAPPEN. *TR

I CURRENTLY DRIVE A 2019 VW JETTA GLI 6MT. MUCH LIKE OTHER CONCERNS REPORTED, MY VEHICLE HAS ENGINE CUTTING, MASSIVE ENGINE POWER LOSS DURING THE SUMMER RESULTING IN THE VEHICLE ALMOST STALLING, AND ROUGH IDLE. I COMPLETED THE MANDATORY RECALL BACK IN DECEMBER PER VW'S RECOMMENDATION THAT WAS SUPPOSED TO FIX EXACTLY THE CONCERNS I HAVE. THEY DO NOT. VOLKSWAGEN ADMITS THAT MY VEHICLE HAS WHAT IS REFERRED TO AS ENGINE TIMING RETARDATION. THEY HAVE BEEN UNABLE TO REPLICATE THE VEHICLE'S POWER LOSS, BUT SAYS THAT RUNNING ANYTHING LESS THAN PREMIUM IN THE CAR CAN CAUSE THIS (EVEN THOUGH THEY ADVERTISE THE VEHICLE AS BEING ELIGIBLE FOR REGULAR FUEL). VOLKSWAGEN HAS OPENLY ADMITTED THAT THEY ARE HAPPY TO SELL A VEHICLE WITH ENGINE TIMING ISSUES, BORDERLINE STALLING, HEAT SOAK ISSUES, AND FALSE ADVERTISING PERTAINING TO THE FUEL THE CAR TAKES. IN VOLKSWAGEN'S OWN WORDS, 'THE VEHICLE IS OPERATING TO SPEC.' I WILL BE DEMANDING A BUYBACK. *TR

JETTA S MANUAL TRANSMISSION. CLUTCH IS BURNED AFTER 10K MILES/14 MONTHS OF USAGE. HAS SHOWN PROBLEMS FOR A WHILE, DEALER CLAIMS NOT ABLE TO REPRODUCE. THE ISSUE IS THAT CLUTCH GETS STUCK AFTER STARTING TO MOVE, AND A STRONG BURN SMELL COMES FROM ENGINE. THIS TIME CAR STALLED WHILE ENTERING HIGHWAY (1ST GEAR, 2ND GEAR FAILS TO ENGAGE, CAR GOES IN NEUTRAL AND LOSES SPEED). DEALER SAYS CLUTCH IS BURNED DUE TO WEAR ISSUE, ASSUMES DRIVER HAS BEEN RIDING THE CLUTCH (FALSE, I'VE DRIVEN MANUAL CARS FOR OVER 30 YEARS), AND WANTS AUTHORIZATION TO VERIFY FLY WHEEL BUT WARNS IT WILL BE AT LEAST $2,200 TO FIX, UNLESS SOME SPECIFIC PROBLEM IS FOUND. DEALER SAYS THERE ARE NO ISSUES REPORTED BY VW. *TR

SCRAPING NOISE FROM TRANSMISSION WHEN UP SHIFTING . ESPECIALLY NOTICED WHEN DRIVING THE CAR AT LOWER SPEEDS. TAKEN TO VW DEALERSHIP TWICE. DEALERSHIP REFUSES TO ACKNOWLEDGE THE PROBLEM AND REFUSED TO NOTE THE OBVIOUS NOISE. *TR

ENGINE STALLS IN NEUTRAL OR WITH THE CLUTCH IN WHEN COMING TO A STOP OR SLOWING DOWN TO TURN. *TR

WHENEVER I ACCELERATE, ESPECIALLY AT A NORMAL OR LIGHT RATE, I HEAR A GRINDING NOISE. IT USUALLY HAPPENS ANYWHERE FROM 25-40 MPH AND DOESN'T MATTER IF THE ENGINE IS COLD OR WARM. IT HAS HAPPENED EVER SINCE I GOT THE CAR AND I HAVE TAKEN IT TO THE DEALERSHIP TWICE TO GET IT CHECKED OUT. WHEN I TOOK IT THERE I WAS TOLD THAT IT WAS THE ABS SYSTEM KICKING IN. THE SECOND TIME I TOOK IT THERE I WAS TOLD THAT IT IS A 'NORMAL SOUND THAT ALL JETTA'S MAKE'. I DON'T THINK A NEW VEHICLE SHOULD BE MAKING ANY SORT OF GRINDING NOISE. IT SOUNDS LIKE IT IS COMING FROM THE TRANSMISSION OR DRIVETRAIN AND THAT'S WHAT CONCERNS ME. *TR

I HAVE A 2019 VOLKSWAGEN JETTA GLI 35TH ANNIVERSARY EDITION 2.0T TSI W/ 6 SPEED MANUAL TRANSMISSION. (ONLY 3500 MANUFACTURED IN THE WORLD) 1. I HAVE A VERY LOUD CLICKING/TAPPING NOISE WHEN AT IDLE AND LOWER RPMS. VEHICLE HAD ABOUT 9,000 MILES ON THE ODOMETER WHEN NOISE STARTED. I HAVE MULTIPLE VIDEOS AND SOUNDS RECORDINGS OF THE VEHICLE HAVING THIS NOISE. I TOOK THE VEHICLE IN FOR DIAGNOSIS. I SHOWED THE SERVICE ADVISOR THE VIDEOS AND HE SAID "IT DOES NOT SOUND NORMAL AT ALL, IN FACT IT SOUNDS LIKE INTERNAL DAMAGE/DEFECT". THE TECH HAD TAKEN IT INTO THE SHOP AND CAME BACK AND SAID IT SOUNDED 100% NORMAL. I AM NOW AT 12,000 MILES AND DID MY OIL CHANGE AT THE 10,000 MILE MARK. NOISE IS STILL THERE. I AM AFRAID IF THE NOISE KEEPS GOING ON AND IT IS CAUSING INTERNAL DAMAGE MY CAR WILL BE DESTROYED. THE VEHICLE HAS STALLED OUT ON ME 1 TIME AT A TRAFFIC LIGHT SINCE I BOUGHT IT IN DECEMBER OF 2019. (CLUTCH WAS DEPRESSED AND CAR WAS IN NEUTRAL) I AM CURRENTLY GOING BACK TO HAVE THEM LOOK AT IT AND TO GET A TRIM PIECE REPLACED UNDER WARRANTY DUE TO FAULT.

INTERIOR TRIM PIECE BELOW THE INFOTAINMENT CENTER IS DEFECTIVE. IT BEND OUTWARD LEAVING A 1 INCH GAP BETWEEN TRIM PIECE AND THE DASH. TAKEN TO VW DEALER AND IT IS COVERED UNDER WARRANTY FOR DEFECTIVE PIECE.

I WAS OUT TODAY AT A STORE AND MY EPC LIGHT CAME ON. I COULDN'T START MY CAR

WHEN I'M DRIVING THE CAR WILL JUST STALL OUT OF NOWHERE, THEN AFTER THIS HAPPENS I WOULD START THE VEHICLE BACK UP AND IT WILL CUT OFF

THE TRANSMISSION OR TORQUE CONVERTER IS MAKING A GRINDING NOISES AT 28MPH AND 39MPH. THIS IS A BRAND NEW CAR WITH UNDER 100 MILES ON IT. THERE IS A PENDING CLASS ACTION LAWSUIT ON THIS ISSUE. VW NEEDS TO ADDRESS THIS SERIOUS SAFETY CONCERN.

REAR DIRVERSIDE ROTOR SHEERED OFF CAUSING WHEEL TO LOCK-UP AND VEHICLE TO SPIN-OUT RESULTING IN IMPACT WITH CURB

BOUGHT 2019 JETTA IN SEPT. 2018. JETTA SE, HABANERO ORANGE. CURRENTLY HAS 39,500 MILES ON IT. HAD BEEN COMPLAINING TO THE SERVICE DEPARTMENT EVER SINCE MY FIRST OIL CHANGE (ROUGHLY 5000 MILES). I CHANGE THE OIL EVERY 5000, AND EVERY TIME I ASKED ABOUT IT, THEY REFUSED TO ACKNOWLEDGE THE ISSUE. NO RECALL. HOWEVER, AT 39,000 MILES MY CAR BEGAN "HARD-SHIFTING" AND WOULD GET STUCK/LOCKED IN GEAR AT SLOW TRAFFIC SPEEDS (20-40MPH). IT WOULD THEN SLAM INTO GEAR, AND I WOULD CONTINUE ON MY WAY. TOOK THE CAR INTO VOLKSWAGEN, REQUESTED TO SEE THE FOREMAN TO REPLICATE MY ISSUE. TALKED TO VW CUSTOMER CARE IN ORDER TO OPEN A CASE. REPLICATED THE ISSUE WITH THE FOREMAN, AND THEY TOOK MY CAR FOR INSPECTION AND REPAIR. THEY FOUND AS FOLLOWS: - BURNT TRANSMISSION FLUID - METAL SHAVINGS IN THE TRANSMISSION FLUID - METAL SHAVINGS IN THE OIL - METAL SHAVINGS IN THE OIL COOLER. CAR FELT VERY UNSAFE FOR REGULAR USE. CAR WOULD NOT DRIVE CORRECTLY. BEING STUCK IN GEAR REQUIRES ME TO PULL THE VEHICLE OVER DURING FREEWAY DRIVING. WOULD NOT ALLOW ME TO ACCELERATE CORRECTLY. HAPPENED DURING SLOW SPEEDS, ROUGHLY 25-40MPH, ALSO, WHILE SPEEDING UP TO ROUGHLY 60MPH.

I HAD PARKED MY 2019 JETTA IN MY LOCKED GARAGE LAST NIGHT. WHEN I WENT TO USE THE CAR THIS MORNING, AND BEFORE I GOT INTO THE CAR, I NOTICED THAT THE DRIVER'S SIDE WINDOW WAS SHATTERED. I AM THE ONLY ONE WHO LIVES IN THE HOUSE. THE GARAGE IS ATTACHED TO THE HOUSE, AND THERE AREN'T ANY WINDOWS IN THE GARAGE. THE ONLY WAY INTO THE GARAGE IS THROUGH A DOOR FROM THE KITCHEN OR BY USING THE GARAGE DOOR. THERE IS NO SIGN OF ANY FORCED ENTRY, BUT MY DRIVER'S SIDE WINDOW IS SHATTERED WITH MOST OF THE GLASS ON THE DRIVER'S SEAT, SOME ON THE GARAGE FLOOR (~5%) AND VERY LITTLE (~2%) ON THE ROOF OF THE CAR. IT WOULD APPEAR THAT THE WINDOW WAS NOT ALL THE WAY UP AFTER I PARKED IT IN THE GARAGE, WHICH IS BASED ON THE AMOUNT OF SHATTERED GLASS IN AND AROUND THE CAR. THERE IS NO SIGN OF ANY DAMAGE TO THE WORKINGS OF THE GARAGE DOOR, INCLUDING THE SPRINGS. THERE IS NO SIGN OF ANYTHING HAVING FALLEN ONTO THE CAR, OR FROM INSIDE THE CAR. THERE IS NO SIGN OF ANYTHING HAVING BEEN TAKEN FROM THE CAR. THE CAR WAS STATIONARY AND IT HAD BEEN PARKED IN THE GARAGE FOR AT LEAST 12 HOURS.

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN JETTA. THE CONTACT STATED THAT ON MULTIPLE OCCASIONS WHILE STOPPED ON AN INCLINE, THE HILL ASSIST FEATURE CAUSED THE VEHICLE TO STALL INTERMITTENTLY WITHOUT WARNING. THE FAILURE OCCURRED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE STALL LASTED APPROXIMATELY 3 SECONDS. THE VEHICLE WAS TAKEN TO FIORE VOLKSWAGEN (1000 S LOGAN BLVD, HOLLIDAYSBURG, PA 16648), ON THREE SEPARATE OCCASIONS. THE CONTACT WAS INFORMED THAT THE VEHICLE PERFORMED AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. *DT*JB

I RECENTLY PURCHASED THIS VEHICLE BRAND NEW AND WITHIN EXACTLY ONE WEEK WHILE DRIVING ON THE FREEWAY THERE WAS A LOUD POP LIKE GLASS BEING HIT. THERE WERE NO OTHER VEHICLES AROUND OR WIND WITH FLYING DEBRIS. IT TURNED OUT TO BE THE GLASS BETWEEN THE WINDSHIELD AND SUNROOF. IT CRACKED FROM ONE SIDE OF THE VEHICLE TO THE OTHER.

FACTORY DEFECT

METAL PLATES IN THE ROAD TRIGGER THE THE CAR'S FRONT-ASSIST SENSOR TO ACTIVATE THE AUTONOMOUS EMERGENCY BRAKING SYSTEM IN THE VEHICLE, DESPITE THE ABSENCE OF ANY OBSTRUCTION. THE RESULT IS A JARRING DECELERATION FROM ~20MPH TO A COMPLETE STOP IN A MATTER OF FEET: EFFECTIVELY MINOR ACCIDENT. THERE IS NO ADVANCED WARNING, ONLY A SIMULTANEOUS BUZZER AND DASHBOARD SIGNAL. IT POSES A SIGNIFICANT RISK TO ALL VEHICLE OCCUPANTS, ESPECIALLY PASSENGERS WHO ARE UNAWARE OF THE HAZARD OR OTHERWISE UNABLE TO PREPARE THEMSELVES (E.G. INFANTS). THIS PROBLEM IS PERSISTENT, DISRUPTIVE, AND DANGEROUS FOR THE VEHICLE'S OCCUPANTS AS WELL AS ANY TRAILING VEHICLES THAT MAY CONSEQUENTLY CRASH INTO THE UNEXPECTEDLY HALTED VEHICLE. VOLKSWAGEN CLAIMS THAT THIS IS "EXPECTED BEHAVIOR" OF THE SENSOR, AS THE VEHICLE MANUAL WARNS OF "UNWANTED" BEHAVIOR WHEN "THERE ARE ...METAL PLATES IN THE ROAD." NEVERTHELESS, WHILE IT MAY BE "EXPECTED," IT IS STILL PATENTLY UNSAFE. VOLKSWAGEN'S SUGGESTED RESOLUTION IS TO PERMANENTLY DISENGAGE THE FRONT-ASSIST SAFETY FEATURE OF THE VEHICLE. THIS IS UNACCEPTABLE BECAUSE IT EXPOSES THE VEHICLE'S OCCUPANTS TO OTHER SAFETY HAZARDS THAT MIGHT OTHERWISE BE AVOIDED WITH AN ENGAGED FRONT-ASSIST SYSTEM. FURTHERMORE, THE SYSTEM MUST BE DISENGAGED ANEW ON EACH VEHICLE RESTART, WHICH LEAVES ROOM FOR POTENTIAL OPERATOR OVERSIGHT. I EXPERIENCED THIS UNSAFE BEHAVIOR NEARLY DAILY FOR ALMOST 18 MONTHS DUE TO CONSTRUCTION IN MY NEIGHBORHOOD, AND I HAVE DOCUMENTED IT 3 TIMES WITH TIMESTAMPED