2010 Volkswagen Jetta complaints

WHILE DRIVING THE 2010 JETTA SPORTWAGEN TDI THE GLO-PLUG LIGHT CAME ON WITH A CHECK ENGINE NOW WARNING. DEALERSHIP WAS CALLED AND THEY SAID BRING IT IN FOR INSPECTION. TWO MILES LATER THE CAR QUIT RUNNING WHILE STOPPED AT A TRAFFIC LIGHT. CAR WAS TOWED TO DEALERSHIP WHO CALLED AND SAID THAT THE HIGH PRESSURE FUEL PUMP - HPFP - HAD EXPERIENCED A CATASTROPHIC FAILURE AND METAL WAS PRESENT IN THE FUEL SYSTEM. A DAY LATER VW AGREED TO REPAIR THE CAR EVEN THOUGH WELL OUTSIDE OF THE WARRANTY PERIOD. EARLY IN THE LIFE OF THE CAR, THE FUEL PUMP LOCATED UNDER THE PARKING BRAKE HANDLE FAILED. AFTER THE FIRST FUEL PUMP FAILURE A FUEL INJECTOR FAILED, FOLLOWED BY 2 MORE FUEL INJECTOR FAILURES. THE HPFP FAILURE WAS THE FINAL FAILURE IN THE FUEL SYSTEM. *TR

WAS BACKING OUT OF A PARKING SPACE AND THEN PLACING THE CAR INTO DRIVE. AS I PRESSED THE ACCELERATOR TO PULL AWAY, THE CAR STARTED SPUTTERING LIKE IT WANTED TO STALL OUT. IMMEDIATELY TOOK IT TO DEALER FOR SCAN AND NO CODES FOUND. CAR HAS DONE THIS SINCE AND NO CODES AGAIN. LAST INCIDENCE WAS LAST WEEK AND AS I PRESSED THE ACCELERATOR, THE CAR SPUTTERED SO I LEFT OFF THE GAS. UPON PRESSING THE GAS PEDAL AGAIN, CAR SHUT OFF AND THE BATTERY LIGHT ON THE CAR CAME ON. PLACED CAR IN PARK AND IT STARTED WITH NO INCIDENT FROM THERE. TOOK THE VEHICLE TO DEALERSHIP AND AGAIN NO CODES SO THEY WILL NOT REPAIR. I AM SCARED THIS CAR WILL SHUT OFF IN TRAFFIC LEAVING ME IN THE MIDDLE OF THE ROAD. STILL WAITING ON A DECISION FROM VWOA REGARDING THE SAFETY AND DRIVEABILITY OF THE CAR. *TR

WHILE TRAVELING ON I-96 WEST TRAVELING AT 70MPH THE SUNROOF WHICH WAS CLOSED AT THE TIME SUDDENLY EXPLODED SENDING SHARDS OF GLASS EVERYWHERE. IT SOUNDED LIKE A GUN WENT OFF IN THE VEHICLE. I WAS VERY FORTUNATE THAT THE SUNROOF CURTAIN WAS CLOSED AT THE TIME WHICH CONTAINED MOST OF THE GLASS SHARDS. THIS IS A SERIOUS ISSUE THAT SHOULD BE LOOKED INTO. THERE WAS NOBODY ELSE ON THE HIGHWAY AROUND ME SO THERE IS NO POSSIBILITY THAT THIS WAS A STONE OR OBJECT FROM ANOTHER VEHICLE. THE TEMPERATURE OUTSIDE WAS 92 DEGREES F AND I HAD THE DRIVERS SIDE WINDOW OPEN APPROXIMATELY 50%. THIS WAS A TERRIBLE EXPERIENCE THAT I WAS LUCKY TO WALK AWAY FROM WITHOUT PHYSICAL INJURY. HOWEVER, I WILL NOT DRIVE THIS CAR AGAIN WITHOUT AN EXPLANATION! VERY DANGEROUS CAR!!!! *TR

PERSISTENT PROBLEM WITH DRIVER'S SIDE REAR DOOR LOCK - CANNOT ALWAYSLOCK/UNLOCK DOOR WITH FOB. ALSO SOMETIMES ALL DOORS WOULD LOCK WHEN YOU EXITED THE CAR, OTHER TIMES IT WOULD NOT. SOMETIMES THE FOB WOULD UNLOCK ALL DOORS OTHER TIMES ONLY THE DRIVER SIDE DOOR. A CHILD WAS SECURED IN THE BACK IN A CAR SEAT AND THE FOB SOULD NOT UNLOCK THE DOOR SO I COULD GET THE CHILD OUT - HAD TO USE THE DOOR ON THE OTHER SIDE OF THE CAR. DEALER REPLACED THE DOOR LOCKING MECHANISM ON THE REAR DOOR. SAME PROBLEM RE-DEVELOPED ON DRIVER SIDE FRONT DOOR AT 70,000 MILES - AGAIN DEALER REPLACED DOOR LOCK MECHANISM ON THAT DOOR. *TR

RADIO MADE A POP SOUND AND TURN OFF. HAS NOT POWER UP AGAIN. ALL FUSES ARE GOOD AND POWER TO RADIO IS GOOD. RADIO HAS A FLAW ACCORDING TO ALL THE COMPLAINTS BY VOLKSWAGEN OWNERS ONLINE. COULD BE A FIRE HAZARD. VW IS NOT DOING ANYTHING ABOUT THIS IF THE WARRANTY IS EXPIRED. *TR

TOUCH SCREEN RADIO ON MY 2010 VW JETTA TDI STOPPED WORKING A FEW WEEKS AGO. AT THE SAME TIME THE A/C BEGAN TO FAIL. THIS WEEK AFTER RESEARCHING WHY THE RADIO STOPPED WORKING CAME ACROSS MANY THREADS DISCUSSING SIMILAR ISSUE AND THE TERM "PARASITIC DRAIN". THIS PROBLEM CAUSES THE BATTERY TO BE DRAINED. WOKE UP THIS MORNING AND I GOT IN THE CAR AND THE BATTERY IS DRAINED. WILL TRY THE DEALERSHIP ONCE IT OPENS. *TR

ANOTHER JETTA TO ADD TO THE LIST WITH A FAULTY RADIO. THE RADIO JUST DIED IN THE MIDDLE OF A NORMAL COMMUTE. I FOUND IN A FORUM THAT I'M JUST ONE OF MANY SO I'M LODGING A COMPLAINT IN HOPES VW WILL LISTEN. ALSO, THE REMOTE ENTRY DOESN'T WORK SOMETIMES AND SOMETIMES THE CAR WILL NOT GO INTO REVERSE WITHOUT STOPPING THE ENGINE AND RESTARTING IT. *TR

TOOK CAR TO DEALERSHIP FOR 40,000 MILE MAINTENANCE/TUNE UP. THE DEALERSHIP CALLED TO TELL ME I NEEDED NEW REAR BRAKE PADS. WHAT I DON'T UNDERSTAND IS HOW THE LEFT BRAKE PAD CAN BE ALMOST GONE AND NEED TO BE REPLACED WHILE THE OTHER BRAKE PADS HAVE 80% OF WEAR LEFT. I ASKED ABOUT THIS AND THE MANAGER SAID THEY JUST DO THAT SOMETIMES.REALLY? ONE BRAKE PADS WEARS TO ALMOST NOTHING BUT THE OTHER THREE ARE STILL GOOD. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE FIXED BY VOLKSWAGEN IMMEDIATELY. *TR

THE RADIO WENT DARK, THERE WAS STRANGE FEEDBACK THROUGH THE SPEAKERS BEFORE THIS HAPPENED. AROUND THE SAME TIMEFRAME THE SEATBELT CHIME WOULD GO OFF INTERMITTENTLY. THERE IS DEFIANTLY ISSUES WITH THE ELECTRICAL SYSTEM WITH THIS CAR. *TR

LARGE SPLIT IN THE FRONT RIGHT OUTSIDE SIDEWALL DISCOVERED. UPON INSPECTION, GAP WAS VERY NOTICABLE. CHECK THE REMAINING THREE TIRES AND NO EVIDENCE OF THE SAME. TIRES HAVE APPROXIMATELY 15,000 MILES. WE DECIDED TO REPLACE ALL FOUR TIRES TO KEEP THE VEHICLE "BALANCED". NEW TIRES INSTALLED AND WAS ASKED TO COME IN TO THE SHOP TO SEE THE OTHER THREE TIRES. ALL THREE HAD SPLITS IN THE SIDEWALL FACING TO THE INSIDE, WHICH COULD NOT HAVE BEEN SEEN UNLESS EACH TIRE WAS PULLED OFF THE VEHICLE. I ASKED TO RETAIN AT LEAST TWO OF THE TIRES IN MY POSSESSION, WHICH I HAVE NOW. I ALSO HAVE PICTURES OF THE SPLITS THAT I HOPE I WILL BE ABLE TO FORWARD SOMEWHERE BEFORE I COMPLETE THE COMPLAINT. ALTHOUGH THERE WAS NO INJURYS, IT COULD HAVE BEEN VERY CATASTOPHIC IF THE TIRES BLEW OUT AT FREEWAY SPEEDS. *TR

FALSE NEUTRAL SYMPTOMS DUE TO DSG MECHATRONIC. HANSEL VW DEALERSHIP IN SANTA ROSA, CA STATED THAT OUR VIN NUMBER WAS NOT COVERED BY THE RECALL. WHY NOT? IT OBVIOUSLY IS OCCURRING WITH OURS JUST LIKE THE OTHERS THAT HAVE BEEN RECALLED. NHTSA ACTION NUMBER :PE09035 "REPORT SUBMITTED TO NHTSA ON AUGUST 20, 2009, VOLKSWAGEN DESCRIBED A POTENTIAL DEFECT IN THE WIRING HARNESSES OF THE DSG GEARBOX TEMPERATURE SENSORS USED IN APPROXIMATELY 16,000 MODEL YEAR (MY) 2009 AND 2010 VOLKSWAGEN (EOS, JETTA AND GTI) ". WE HAVE A 2010 VW JETTA SPORTWAGON TDI THAT DEFINITELY HAS THIS DEFECT. WHAT WAS STATED IN THAT COMPLAINT HAPPENED TO US: IN HEAVY TRAFFIC, THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING. THEY WANT $2473.63 TO SOLVE THE PROBLEM. *TR

RADIO WILL NOT WORK. DOES NOT POWER ON. ALL FUSES ARE GOOD. THIS IS A COMMON PROBLEM. THIS WEB SITE FOLLOWS THE PROBLEMS OF MULTIPLE PEOPLE HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583?ACTIONMESSAGES=YOUR+ANSWER+HAS+BEEN+POSTED. *TR

DRIVING ON 2ND LANE OF FREEWAY. SUDDEN LOSS OF POWER - ALL WARNING LIGHTS COME ON DASHBOARD ACCOMPANIED BY BELLS AND DINGS. PULLED OVER TO SIDE OF ROAD - FORTUNATELY TRAFFIC NOT HEAVY. ENGINE WAS STILL RUNNING HOWEVER NO FORWARD MOVEMENT WHEN PUSHING ACCELERATOR PEDAL - ENGINE JUST REVVED. TURNED CAR OFF THEN RESTARTED. WARNING LIGHTS STILL FLASHED BUT WAS ABLE TO PUT CAR INTO DRIVE AND START ROLLING - VEHICLE WAS IN "LIMP" MODE HOWEVER AND WOULD NOT GO OVER 10 MPH. VEHICLE WAS TOWED TO DEALERSHIP WHERE IT WAS DIAGNOSED AND THE ECU RESET. DEALERSHIP UNABLE TO RECREATE PROBLEM. ON 8/16/14 THE SAME THING HAPPENED AS I WAS PULLING OUT OF MY DRIVEWAY. THE VEHICLE WAS AGAIN TOWED TO DEALERSHIP WHERE IT WAS DIAGNOSED WITH A FAULTY ABS CONTROL UNIT FOR AN ESTIMATED 2500.00. *TR

WITHOUT NOTICE FACTORY RADIO WITH HANDS FREE/ BLUETOOTH FAILS TO COME ON. WHICH CAUSES A POTENTIAL HAZARD. CAN ALSO CAUSE BATTERY TO DRAIN, PUTTING MORE STRAIN ON ALTERNATOR, CAUSING IT TO FAIL. DEALER WANTS A DIAGNOSTIC CHARGE, WHICH FINDS THAT RADIO HAS FAILED. NEEDS TO HAVE RADIO REPLACED. *TR

DRIVING AROUND CITY STREET. JETTA BEGAN TO LOSE POWER AND THE GLOW BULB INDICATOR BEGAN FLASHING. AFTER TURNING OFF AND RESTARTING THE CAR I DROVE FOR ANOTHER TWO BLOCKS THEN THE GLOW BULB INDICATOR CAME ON AGAIN PAIRED THIS TIME WITH THE RED BATTERY INDICATOR. AFTER THAT THE CAR ROLLED TO A STOP AND WOULD NOT TURN BACK OVER. *TR

THE RADIO UNIT STOPPED WORKING AFTER 4YRS OF USE, THE SAFETY CONCERN IS THE LOST OF BLUETOOTH AND THE ABILITY TO CONDUCT HANDS FREE CELLPHONE CALLS / OPERATIONS THE BROKEN RADIO DRAINS THE BATTERY CAUSING FAMILY TO BE STRANDED AT NIGHT UNTIL THE TOW TRUCK TO ARRIVE. *TR

I WAS DRIVING HOME FROM WORK AND THE RADIO WENT OFF, BLACK SCREEN. HAS NOT CAME BACK ON, FUSE IS GOOD. *TR

TRAVELING SOUTH ON HWY 101, 55 MILES NORTH OF SAN LOUIS OBISPO, CA AT AN APPROXIMATE SPEED OF 65 MPH,THE ENGINE LOST POWER, AND THE VEHICLE CAME TO A STOP. THE ENGINE COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO PERRY VOLKSWAGEN IN SAN LOUIS OBISPO, CA. THE VEHICLE WAS DIAGNOSED AS A FAILURE OF THE HIGH PRESSURE FUEL PUMP SENDING SLIVERS OF METAL THROUGHOUT THE FUEL SYSTEM. THE SERVICE REPRESENTATIVE STATED THAT THIS WAS NOT AN UNCOMMON ISSUE WITH THE TURBO DIESEL MODEL AND THAT THEY CURRENTLY HAVE TWO VEHICLES IN THEIR SHOP WITH THE SAME ISSUE. WE HAVE ALWAYS FUELED THE VEHICLE WITH LOWER SULFUR DIESEL FUEL IN CALIFORNIA AND HAVE NEVER FUELED THE VEHICLE WITH GASOLINE. VW PREVIOUSLY HAD A RECALL TO INSTALL A "DEVICE" TO PREVENT FUELING WITH GAS NOZZLES FROM THE SERVICE STATION PUMPS. THE SERVICE REPRESENTATIVE INDICATED THAT VW KNOWS OF THE PROBLEM AND WILL FIX THE VEHICLE AT NO CHARGE. WE ALSO HAVE A 2009 VW JETTA TDI THAT EXPERIENCED THE SAME PROBLEM IN JUNE 2014, WHICH WAS REPAIRED AT COMMONWEALTH VW IN SANTA ANA, CA. I AM REPORTING THAT INCIDENT IN A SEPARATE REPORT. IT IS MY POSITION THAT VW SHOULD BE RECALLING ALL OF THESE VEHICLES TO FIX THE PROBLEM BEFORE IT HAPPENS RATHER THAN FIXING ONE AT A TIME AFTER IT HAPPENS; EXPOSING CONSUMERS TO POTENTIAL FATAL ACCIDENTS ON HIGHWAYS. *TR

WHEN I APPROACHED A RED LIGHT I PUSHED THE CLUTCH IN AND STARTED TO SLOW DOWN. I WAS IN THE TURN LANE AND THERE WAS AN OPENING AS I STARTED MOVING FEET FROM CLUTCH TO FUEL PEDAL. THE CAR LURCH AND CAME TO A STOP. THE CAR HAD DIED WHILE I WAS SLOWING DOWN TO GET IN THE TURN LANE. I HAVE CALLED THE VW DEALER AND THEY HAVE NO IDEA ON WHY THE CAR DID AND IS STILL DOING THIS. I DON'T FEEL IT IS SAFE FOR ME OR FOR MY FAMILY, I AM A FIREFIGHTER AND I REALLY TRULY BELIEVE THAT THE CAR IS GOING CAUSE AN ACCIDENT OR KILL US. THE CAR HAS SHUT OFF ON ITS OWN OVER TWENTY TIMES IN THE LAST FEW MONTHS. IT DOESN'T HAPPEN EVERY TIME THAT THE CLUTCH IS DEPRESSED, SOME DAYS IT DOESN'T DO IT AT ALL. OTHER DAYS IT IS EVERY TIME OR EVERY OTHER STOP. WHEN TRAVELING AT HIGHWAYS SPEEDS THE JETTA LURCHES LIKE IT IS OUT OF FUEL EVEN THOU IT HAS A FULL TANK. ALL OF THE CARS MAINTANCE IS UP TO DATE PER THE DEALER. *TR

WHEN SHIFTING GEAR, WITH THE BRAKE PEDAL DEPRESSED, THE CLUTCH MAKES CLICK NOISE THEN SLIPS TO NEUTRAL. THEN THE PRNDS LIGHTS STARTS FLASHING, AND CHECK ENGINE LIGHT COME ON. THE ONLY WAY TO REENGAGE THE GEAR IS BY TURNING THE IGNITION KEY OFF AND ON, RESTARTING THE ENGINE. THEN THE GEARS START WORKING AGAIN. BUT THE CHECK ENGINE LIGHT WILL STAY LIT, AND EVENTUALLY TURNS OFF BY ITSELF AFTER A FEW DAYS OF DRIVING. IT SEEMS THAT WHEN THE BRAKE PEDAL IS PRESSED VERY HARD, THE CLUTCH SLIP OCCURS LESS OFTEN. *TR

THE JETTA TDI SPORTSWAGON 2010'S HATCHBACK LOCKING MECHANISM DOES NOT STAY LOCKED. AFTER CLOSING THE HATCH, THE LATCH ENGAGES INTO CLOSED POSITION. BUT ON SLIGHT PUSH, THE LATCH DISENGAGES INTO OPEN POSITION. ON A ROAD BUMP, THE LATCH OPENS, LIFTING THE HATCHBACK IN THE MIDDLE OF DRIVING. *TR

VEHICLE IS EQUIPPED WITH AN RCD 510 2DIN TOUCHSCREEN RADIO (DELPHI PREMIUM - 8). HANDS FREE OPERATION COMES THROUGH THIS SYSTEM. ON THE MORNING OF 8/14/14 I STARTED MY CAR AND THE RADIO SYSTEM WAS DEAD. TOTALLY DEAD, AS IF THERE IS NO POWER GETTING TO IT WHATSOEVER. I CHECKED ALL FUSES (ENGINE COMPARTMENT, INTERIOR OF CAR AND THE 15 AMP FUSE LOCATED IN REAR OF THE RADIO) AND ALL WERE FINE. IT MAY BE A COINCIDENCE, BUT MY LEFT HEADLIGHT HAS BURNED OUT TWICE IN THE LAST 6 MONTHS, MOST RECENTLY IN EARLY AUGUST 2014. IN ADDITION, MY SIRIUS ANNUAL SUBSCRIPTION ENDED ON THE EXACT DAY OF THE RADIO DYING. *TR

I WAS DRIVING HOME FROM WORK, ON A SIDE ROAD, NOT GOING MORE THAN 40 MILES AN HOUR, AND IN THE MIDDLE OF A SONG, MY RADIO MADE A LOUD "POP" NOISE AND WENT DEAD. AT THE TIME, MY CAR HAD 46K MILES ON IT, STAYS IN A A GARAGE AT HOME AND AT WORK, GETS REGULAR SERVICING AND HAS NEVER HAD AN ISSUE. THE RADIO HASN'T WORKED SINCE JUNE AND I HAVE GOTTEN NOWHERE WITH THE DEALERSHIP. I TOOK IT IN FOR AN EVALUATION THE DAY AFTER THE RADIO WENT OUT, AND THEY HAD NO SOLUTION OR REMEDY, ONLY THAT I COULD BUY A NEW RADIO AND PAY AROUND $600 FOR THE INSTALLATION. I HAVE BEEN RESEARCHING THIS MATTER AND IT SEEMS A LOT OF OTHER PEOPLE HAVE SUFFERED THE SAME FATE. THE CAR POWER ISN'T THE SAME AS IT WAS BEFORE THE RADIO WENT OUT, AND I'M WORRIED THE DEAD RADIO IS AFFECTING THE BATTERY. I'M JUST NOT SURE WHAT TO DO ANYMORE, I FEEL AS THOUGH THIS ISN'T ISOLATED AND SHOULD BRING ABOUT A RECALL. *TR

FAILURE OF THE HIGH PRESSURE FUEL PUMP IN A VW JETTA SPORTSWAGEN TDI. VOLKSWAGEN MADE THE REPAIRS UNDER WARRANTY, FOR WHICH I AM APPRECIATIVE. HOWEVER, I AM CONCERNED IT WILL HAPPEN AGAIN. *TR

RADIO/CD PLAYER STOPPED FUNCTIONING. THIS DISABLED THE BLUETOOTH HANDS-FREE FUNCTION AS WELL. THIS IS A DRIVING SAFETY CONCERN. *TR

THIS IS JUST ANOTHER COMPLAINT ABOUT THE 2010 JETTA PREMIUM RADIO THAT DIED FOR NO REASON. I CONTACTED VOLKSWAGEN OF AMERICA AND THEY ACTED LIKE THEY HAVE NEVER HEARD OF THE ISSUE, BUT CLEARLY AFTER DOING 2 MINUTES WORTH OF RESEARCH THERE ARE COUNTLESS OTHERS WITH THE SAME PROBLEM. VOLKSWAGEN TOLD ME THAT MY CAR IS GETTING OLD SO THEY WON'T HELP ME. I WILL BE SURE TO NEVER BUY ANOTHER VW. OTHER ELECTRICAL ISSUES I HAVE ARE. 1. CAR LOCKS ITSELF CONSTANTLY WITH THE KEYS IN IGNITION 2. RESISTOR FOR THE BLOWER MOTOR WENT OUT 3. COILS FOR ALL 4 CYLINDERS WENT BAD WELL BEFORE 100,000. *TR

HAD DRIVEN JUST A FEW MILES AND WAS COMING UP TO A STOP AT A MAJOR INTERSECTION IN HEAVY TRAFFIC. GLOW PLUG LIGHT LIT FOR A SECOND AND ENGINE IMMEDIATELY STOPPED. ENGINE WOULD CRANK, BUT WOULD NOT START. HAVE BEEN TOLD THE PROBLEM IS THE HIGH PRESSURE FUEL PUMP. I DRIVE LONG DISTANCE IN THIS CAR AT ALL TIMES OF DAY. THE CAR DIED IMMEDIATELY, LEAVING ME IN THE MIDDLE OF THE STREET. VERY DANGEROUS. *TR

ALL FACETS OF TOUCH SCREEN RADIO SYSTEM INCLUDING HANDS FREE BLUETOOTH FEATURE SUDDENLY DIED ON MY 2010 JETTA TDI AT ABOUT 65000 MILES. THIS ISSUE WITH THIS YEAR IS WELL DOCUMENTED HERE AND ELSEWHERE. HAD TO REPLACE BATTERY EARLIER WHICH SOME COMPLAINTS SUGGEST IS RELATED TO THIS ISSUE OF RADIOS DYING. VOLKSWAGEN NEEDS TO STEP UP AND PROVIDE RELIEF TO THE MANY CUSTOMERS WHO HAVE HAD THIS PROBLEM RATHER THAN IGNORING IT. IT TRULY IS A SAFETY ISSUE AS IT DENIES HANDS FREE USE. *TR

ONLY NOT RUUNING ENGINE, NOT START. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE FUEL PUMP FAILED WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,700.

AFTER GETTING MY 70K MILE SERVICE AND LEAVING THE DEALERSHIP MY RADIO DIED. WENT BACK TO SHOP AND THE SERVICE DEPARTMENT CHECKED THE FUSES AND VERIFIED THAT POWER WAS GETTING TO THE RADIO. REPORTED IT HAD JUST "DIED". THEY DID NOT ACKNOWLEDGE THIS AS A TREND, HOWEVER, MY SERVICE ADVISOR ADMITTED THAT ANOTHER CUSTOMER HAS REPLACED HIS RADIO 2X - ALSO A 2010 JETTA. THIS IS NOT A LUXURY ITEM, AS I TRAVEL LONG DISTANCES FOR WORK AND USE THE "HANDS-FREE" FUNCTION OF THE RADIO SYSTEM FOR MAKING CALLS SAFELY. I UNDERSTAND THERE ARE AT LEAST 65 OTHER FORMAL COMPLAINTS REGARDING THIS ISSUE, AND SEVERAL PEOPLE HAVE REPORTED THAT THIS PROBLEM CAN AND DOES DRAIN THE BATTERY. THIS IS ABOUT THE THIRD BATTERY I'VE HAD IN THIS CAR OF 4 YEARS - SEEMS A LITTLE FISHY. THIS IS A SAFETY ISSUE, AND MORE IMPORTANTLY, A DEFECT WHICH SHOULD BE RECALLED! *TR

ENTIRE RADIO UNIT FAILED. NOT ABLE TO USE BLUETOOTH OR ANY COMPONENT OF THE RADIO. CHECKED ALL FUSES AND THEY ARE GOOD. *TR

7/6/13 AC NOT WORKING AT ALL. ALL MAJOR COMPONENTS OF THE AC-COMPRESSOR AND DRIER- WERE REPLACED 7/18/2013 BY VW. AC WORKED FINE FOR REST OF 2013 SEASON. MAY 2014 DELAYED/INTERMITTENT COOLING IN LAS VEGAS, NV. 6/18/14 TOOK TO VW IN HENDERSON, NV AND TOLD THAT THERE WAS A LEAK IN THE SYSTEM. WARRANTY IS 12 MONTHS/12K- 16+K MILES PUT ON CAR BY THE TIME I TOOK IT TO VW IN 6/14-THEREFORE NO WARRANTY. VW RECHARGED SYSTEM AND COOL/COLD AIR BLOWING WHEN TEMPERATURE OUTSIDE IS UNDER 105 DEGREES. WHEN OUTSIDE TEMP IS 105+DEGREES- AC CUTS IN AND OUT-2 MIN ON/10 OFF/REPEAT. TOOK IT TO VW SERVICE FOR AC DIAGNOSTIC ON THURS 8/7/14 AT 10AM AND GOT THE CAR BACK 8/8/14 AT 4PM. VW SAYING THAT THE WHOLE AC UNIT NEEDS TO BE REPLACED-AC COMPRESSOR, DRIER, CONDENSER, RECEIVER, ACCUMULATOR. VW OF AMERICA WAS CONTACTED AND REGIONAL MANAGER WILL NOT ASSIST WITH COST OF REPAIR-$2300. REASON: THE CAR HAS 93K MILES ON IT. AN AC SYSTEM SHOULD LAST LONGER THAN 3 1/2 YEARS (CAR BOUGHT 12/09) AND THEN WHEN MAJOR COMPONENTS REPLACED-AC COMPRESSOR- THEY SHOULD LAST LONGER THAT 10 MONTHS REGARDLESS OF HOW MANY MILES WAS PUT ON THE VEHICLE. THE AC IN THE VW CARS HAVE A KNOWN PROBLEM WITH THE COMPRESSOR, REFRIGERANT CONTROL VALVE, AND FANS. SEE THE VW FORUMS FOR THE NUMBER OF COMPLAINTS ON THE AC SYSTEM. VW NEEDS TO BE INVESTIGATED. *TR

INCIDENT FIRST STARTED WITH THE CAR TURNING OFF FOR NO REASON. JUST STALLING OUT. THEN IT HESITATED STARTING. REPLACED THE BATTERY. SEEM TO BE OKAY, BUT THEN BOTH BRAKE LIGHTS WENT OUT, THE RADIO/CONTROL CONSOLE WENT OUT MOST RECENTLY, THE SEAT BELT LIGHT AND CHIMES COME ON FOR NO REASON AND YESTERDAY WHEN I PULLED THE KEY OUT OF MY IGNITION THE KEY WAS SO HOT I COULD NOT TOUCH IT. CLEARLY, THERE IS A SERIOUS, EVEN DANGEROUS ELECTRICAL ISSUE WITH THIS MAKE, MODEL AND YEAR. I HAVE READ COUNTLESS STORIES ONLINE OF PEOPLE HAVING THE SAME PROBLEMS. WHY HAS THERE NOT BEEN A RECALL OF THIS CAR YET? DOES SOMEBODY'S CAR HAVE TO CATCH FIRE FIRST? WHO NEEDS TO DIE BEFORE VW DOES THE RIGHT THING? *TR

WAS DRIVING MY 2010 VW JETTA SPORTWAGON TDI AT APPROX. 55 MILES PER HOUR WHEN MY SERVICE ENGINE LIGHT CAME ON AND GLOW PLUGS STARTED FLASHING. CAR BEGAN TO BUCK AS IF NOT GETTING ANY FUEL THROUGH THE SYSTEM. CAR STALLED OUT ON HIGHWAY WITHIN A MINUTE OF THE SERVICE LIGHTS FLASHING AND WILL NOT RESTART. LUCKILY THE CARS BEHIND ME BARELY AVOIDED HITTING ME AS THERE WAS ZERO WARNING. HAD TO BE TOWED TO MY GARAGE, EXPECT DIAGNOSIS TOMORROW BUT AFTER READING UP ON OTHER COMPLAINTS I AM PRETTY SURE THEY WILL REPORT BACK THAT IT IS A HPFP ISSUE AND THE SYSTEM WILL NEED REPLACED. *TR

PREMIUM 8 TOUCHSCREEN RADIO WITH BLUETOOTH MOBILE PHONE CONNECTIVITY, ENTIRE UNIT NO LONGER WORKING. NORMALLY A RADIO IS NOT A SAFETY CONCERN, HOWEVER, OPERATION OF THIS UNIT ALLOWS AUTO OPERATOR TO HAVE "HANDS FREE CELL PHONE USE", WHICH MOST DEFINITELY IS A SAFETY ISSUE WHEN OPERATING THE VEHICLE. WE ARE IN OUR 70'S AND HAVE OWNED MANY AUTOMOBILES, WE HAVE NEVER HAD A RADIO DIE LIKE THIS. OUR OTHER VEHICLE IS 13 YEARS OLD AND RADIO WORKS FINE. MANY COMPLAINTS ARE ON THE INTERNET ABOUT THE NUMBER OF FAILED UNITS IN RELATIVELY NEW VEHICLES. IT SEEMS LIKE THIS IS A FAULTY BATCH OF RADIOS THAT VOLKSWAGEN HAS INSTALLED IN THERE VEHICLES. *TR

DRIVERS SIDE TAIL LIGHT AND TURN SIGNAL INDICATOR DOES NOT FUNCTION. VW DIAGNOSED THE PROBLEM TO BE A FAULTY J519 POWER CONTROL UNIT. THE WV DEALER'S SERVICE SUPERVISOR INDICATED THIS A COMMON PROBLEM AND THE REPLACEMENT PART HAS PROGRESSED THROUGH 5-6 EVOLUTIONS AND VW STILL CAN'T REMEDY THE ISSUE. J519 PART COSTS $550.00 PLUS $150.00 LABOR. SEEMS LIKE AN EXCESSIVE COST FOR A FAULTY TAIL LIGHT. *TR

ENTIRE RADIO UNIT FAILED. NOT ABLE TO USE BLUETOOTH OR ANY COMPONENT OF THE RADIO. CHECKED ALL FUSES AND THEY ARE GOOD. THERE ARE MANY REPORTS OF THIS SAME ISSUE ON VARIOUS CAR BLOGS. DEALERSHIP STATED THIS ISSUE IS COMMON, BUT THEY ARE NOT ISSUING A RECALL BECAUSE THE RADIO IS A "LUXURY" ITEM. THIS SEEMS TO ONLY BE A PROBLEM ON THE 2010 TDI MODEL. *TR

I WAS DRIVING MY VW ON A 3 LANE ROAD WHEN THE GLOW PLUG LIGHT BEGAN FLASHING AND ABOUT 2 MINUTES LATER THE CAR ENGINE SHUT OFF AND WOULD NOT RESTART, WHICH LEFT ME IN THE MIDDLE LANE BLOCKING THE EVENING RUSH HOUR TRAFFIC ON A VERY BUSY ROAD. THE VW SERVICE SHOP TELLS ME THAT THE FUEL PUMP BROKE AND THERE IS METAL IN MY FUEL FILTER. I HAVE ALWAYS FUELED WITH DIESEL FROM SHELL AND I CAN OBTAIN ALL OF MY RECEIPTS TO PROVE IT SINCE I ALWAYS USE MY CREDIT CARD TO PAY FOR FUEL. *TR

RADIO WENT DEAD AT TOLL STOP AND WAS NO LONGER FUNCTIONAL ON INTERSTATE OR ANY OTHER ROAD. HANDS FREE PHONE SERVICE WAS LOST. PHONE STILL SEAMS TO LINK UP WITH BLUETOOTH BUT DOES NOT FUNCTION ANY LONGER THROUGH RADIO. DISTRACTING FOR DRIVING WITHOUT THE HANDSFREE PHONE. COULD CAUSE VEHICLE ACCIDENT IF NOT REPLACED. *TR

I WAS TRAVELING IN RURAL ALABAMA AND MY ENGINE FAILED; I PULLED OVER AND IT WOULD NOT CRANK. IT IS CURRENTLY IN THE SHOP. FUEL PUMP FAILURE. *JS

HEARD A POP AND THE DISPLAY SCREEN WENT DARK. THE RADIO AND OTHER SYSTEMS (NAVIGATION, AUXILLARY, ETC) NO LONGER FUNCTION. THERE ARE HUNDREDS OF SIMILAR COMPLAINTS THAT HAVE BEEN POSTED TO VW SITES. THIS SHOULD BE A RECALL. *JS

DRIVING ALONG WHEN A WARNING LIGHT CAME ON( EPC) WHICH IS ELECTRONIC POWER CONTROL. ON MY WAY TO THE DEALER NOW. *JS

WHILE ON THE FREEWAY THE CAR LOST ALL POWER AND DIED. THE CODES INDICATE THAT IT IS THE FUEL PUMP. THIS SEEMS TO BE A COMMON ISSUE ON THE TDI ENGINES. 000135 - FUEL RAIL/SYSTEM PRESSURE P0087 - 000 - TOO LOW FREEZE FRAME: FAULT STATUS: 01100000 FAULT PRIORITY: 2 FAULT FREQUENCY: 1 MILEAGE: 140659 KM TIME INDICATION: 0 DATE: 2118.14.04 TIME: 01:27:53 FREEZE FRAME: RPM: 2208 /MIN INJ. QUANTITY: 21.7 MG/STR (NO UNITS): 5.0 PRESSURE: 1400.0 BAR PRESSURE: 1112.0 BAR TEMPERATURE: 52.2C TANK CONT.: 24.4 L *JS

2010 VW JETTA 2.0TFSI WOLFSBURG EDITION - RCD-510 TOUCH SCREEN RADIO DIED LOUD AUDIBLE "POP" NOISE THEN NO OPERATION. ALL FUSES ARE FINE. FOUND A BLOG ONLINE THAT SHOWS MANY OTHER CONSUMERS WITH SAME YEAR AND MODEL HAVE THE EXACT SAME PROBLEM, YET VWOA REFUSES TO CONSIDER A RECALL FOR THIS ISSUE. PLEASE MAKE SURE THEY ADDRESS THIS PROBLEM AND COMPENSATE CONSUMERS WITH FREE REPAIRS OR REIMBURSEMENT. THANK YOU. BLOG WITH OTHER KNOW PROBLEMS HERE: HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583. *TR

2010 JETTA TDI. DRIVING ON ROAD AT ABOUT 35 MPH WHEN CAR SUDDENLY STALLED. GLOW PLUG LIGHT FLASHES, "SERVICE ENGINE NOW" ON DISPLAY. TRAFFIC WAS LIGHT AND SPEED WAS ENOUGH TO COAST TO SAFE LOCATION. CAR WOULD NOT RESTART. TOWED TO DEALER. DEALER REPLACED SOME RELAY PART BUT.... THE VERY NEXT DAY SAME THING. CAR DIED WHILE DRIVING. SAME SYMPTOMS AS ABOVE. AGAIN NO WARNING PRIOR TO STALLING. TOWED TO DEALER. DEALER HAD CAR FOR A FEW DAYS BUT COULD NOT FIND OR REPRODUCE PROBLEM. CHECKED GROUND CONNECTIONS AS ADVISED FROM VWOA TECHNICAL ASSISTANCE. RETURNED CAR TO ME WITH A 'LET'S WAIT AND SEE' ATTITUDE. THIRD TIME, ABOUT 1500 MILES LATER, SAME THING. THIS TIME ON HIGHWAY TRAVELING AT ABOUT 45 MPH IN HEAVY TRAFFIC. CAR TOWED TO DIFFERENT DEALER. AT THE MOMENT THEY CAN'T DIAGNOSE OR REPRODUCE PROBLEM. MY OPINION IS SOME FAULT IS TELLING COMPUTER TO KILL ENGINE. AS A SAFETY ISSUE, I WOULD THINK ENGINE SHOULD REMAIN RUNNING SO THAT I CAN SAFELY DRIVE OFF THE ROAD AND OUT OF TRAFFIC AND HARMS WAY. IF THIS ASSUMPTION IS CORRECT, THEN THERE HAS TO BE A LIMITED NUMBER OF REASONS WHY ENGINE SHOULD STALL, INSTEAD OF GOING INTO 'LIMP MODE.' MY RESEARCH FOUND REFERENCE TO PE10034, BUT CAN'T FIND ARTICLE. THREE TIMES CAR STALLS WITHOUT WARNING. ALL 3 TIMES ON ROAD. THIS IS A SAFETY CONCERN, AND LOCAL DEALERS SEEM HESITANT TO REQUEST HELP FROM VWOA TA. DEALER 1 DID CONTACT VWOA TA FOR SUPPORT AND GUIDED FAULT FINDING DIDN'T FIND ANYTHING. DEALER 2 STILL HAS NO CLUE. NO MANDATES ON LOCAL VW DE

RADIO/NAV UNIT POPPED AND DIED WHILE THE CAR AND RADIO WERE BEING OPERATED. THIS EXACT ISSUE HAS BEEN COMMUNICATED ON MANY ONLINE DISCUSSIONS. WITHOUT BLUETOOTH CONNECTIVITY FOR PHONES, THIS IS A DRIVING SAFETY CONCERN. I WILL LIKELY RESOLVE THE ISSUE WITH AN AFTERMARKET UNIT DUE TO THE HIGH COST OF AN OEM/DEALER REPLACEMENT. IF THIS IS A KNOWN AND RECURRING ISSUE WITH THESE UNITS, VW SHOULD ACTIVELY RESOLVE THE PROBLEM. *TR

THE RADIO WAS WORKING FINE ON MY DRIVE HOME FROM WORK. I WAS AT HOME FOR ABOUT 1 HOUR AND GOT BACK IN CAR TO RUN ERRANDS AND AT THAT POINT THE RADIO NEVER TURNED ON. MY PHONE STILL CONNECTED TO RADIO, BUT NO SOUND WAS COMING AND THE SCREEN WAS DARK/BLANK. MY PHONE INDICATED THE BLUETOOTH WAS CONNECTED. I COULD NOT GET IT BACK ON. I REPLACED THE FUSES TO MAKE SURE, BUT IT DID NOT WORK. *TR

THE RCD-510 PREMIUM 8 RADIO WITH BLUE TOOTH CELL PHONE CONNECTIVITY FAILED IN MY 2010 JSW TDI AT ABOUT 3 1/2 YEARS AND 56K MILES--WORKED FINE ONE DAY AND BLACK SCREEN-OF-DEATH WITH NO FUNCTION AT ALL THE NEXT. FUSES INTACT AND CURRENT BEING DELIVERED TO THE UNIT. IT'S CLEAR FROM THE NUMBER OF RESPONSES HERE HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583 THAT THIS IS A SYSTEMATIC ISSUE WITH RADIO UNITS MANUFACTURED BY DELPHI IN THE 2010 YEAR MODEL VWS. FOR ME AT LEAST, LOSS OF BLUE TOOTH FUNCTION IS A SAFETY ISSUE--I FREQUENTLY NEED TO MAKE OR TAKE PHONE CALLS WHILE DRIVING, AND FOR MUCH OF MY APPROX. 10-MILE COMMUTE TO AND FROM WORK THERE IS NO SAFE SHOULDER ON THE ROAD WHERE I COULD PULL OVER AND USE THE PHONE. MY DECISION TO PURCHASE THE VEHICLE WAS MADE IN PART BASED ON THE BLUE TOOTH FEATURE, WHICH MY OLD CAR DIDN'T HAVE. MY STATE (WASHINGTON) HAS A LAW EXPLICITLY FORBIDDING USE OF CELL PHONES WHILE DRIVING UNLESS USING A HANDS-FREE DEVICE. SO THIS ISN'T JUST A PATTERN OF FAILURE IN A "LUXURY FEATURE" AS VWOA HAS ATTEMPTED TO FRAME IT--THIS ISSUE DIRECTLY AFFECTS SAFETY FOR DRIVERS AND OTHERS AROUND US. I HAD PREVIOUSLY COMPLAINED OF INTERMITTENT RADIO ISSUES (I.E.: APPARENTLY SPONTANEOUS LOSS OF PRESET STATIONS, ETC.) WITH THIS VEHICLE WHILE IT WAS UNDER WARRANTY, BUT WAS TOLD BY THE DEALER THAT "THE TECHNICIAN WAS UNABLE TO REPLICATE THE ISSUE." I HAVE CONTACTED BOTH THE LOCAL DEALER FROM WHICH I PURCHASED THE CAR AND VOLKSWAGEN OF AMERICA CUSTOMER CARE ABOUT T

AT APPROXIMATELY 1:30PM ON JULY 14, 2014 MY MOM WAS DRIVING SOUTH BOUND ON HIGHWAY 99. SHE SLOWED DOWN DUE TO HIGHWAY CONSTRUCTION AND TO MERGE ONTO HIGHWAY 58 EAST WHEN SHE WAS STRUCK FROM BEHIND BY A PICK UP TRUCK. SHE THEN STRUCK THE VEHICLE IN FRONT OF HER. THE AIRBAGS IN THE VEHICLE DID NOT DEPLOY. *TR