Page 15 of 18 · complaints 701–750 of 852

2010 Volkswagen Jetta complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Fuel System, Diesel
Filed Jun 21, 20113,236 milesIL

I WANT TO MAKE SURE MY VEHICLE IS INCLUDED IN NHTSA INVESTIGATION EA11003 - VOLKSWAGEN DIESEL HIGH PRESSURE FUEL PUMP FAILURES. NOTE: VW USES A FOAM CUP TEST TO VERIFY PRESENCE OF GASOLINE IN THE DIESEL FUEL. BIODIESEL WILL MELT FOAM THE SAME WAY GASOLINE DOES SO THE FOAM CUP TEST WILL SHOW THE SAME RESULTS IF THE DIESEL FUEL IN THE VEHICLE CONTAINS BIODIESEL. MOST ALL STATIONS IN ILLINOIS SELL BIODIESEL BECAUSE OF STATE TAX INCENTIVES. I EXPLAINED THIS MULTIPLE TIMES TO MY DEALER BUT THEY WOULDN'T LISTEN. THEY WANTED ME TO PAY $200.00 TO SEND THE FUEL TO AN OUTSIDE LAB FOR TESTING SO I TURNED THE ISSUE OVER TO MY INSURANCE COMPANY. FINAL BILLL WAS $10035.77 OF MOSTLY UNNEEDED PARTS FOR THE REPAIR BECAUSE THERE WAS NOT GASOLINE IN THE FUEL. I HAVE A RECEIPT SHOWING WHAT PUMP I FILLED UP FROM AND A LETTER FROM THE ILLINOIS DEPARTMENT OF AGRICULTURE STATING THEY TESTED THE DIESEL FUEL FROM THE PUMP I FILLED UP AT AND IT TESTED WITHIN COMPLIANCE. I FILLED UP THREE DAYS PRIOR TO THE PUMP FAILURE AND THE ENGINE WAS RUNNING PERFECTLY UP TIL THE FAILURE. THE ONLY THING I WONDERED ABOUT IS THE COOLING FAN WASN'T RUNNING AND IT WAS 94 DEGREES OUT THAT DAY. THE DEALER WAS USELESS AND DISMISSED EVERYTHING I SAID CLAIMING I PUT GASOLINE IN THE CAR. I AM THE ONLY DRIVER IN MY HOUSEHOLD WHO HAD EVER FUELED IT UP AND I KNOW FOR A FACT I HAD NOT EVER PUT IN THE WRONG FUEL. I FEEL I AM OWED COMPENSATION FROM VOLKSWAGEN FOR THE WAY I WAS TREATED AND THE FACT I WAS NOT GIVEN A LOANER VEHICLE PE

Unknown or Other
Filed Jun 20, 201113,000 milesPA

I HAVE EXPERIENCED NUMEROUS STALLS WHEN ACCELERATING FROM A STOPPED POSITION. IT IS USUALLY WHEN THE VEHICLE IS WARMED UP AND OFTEN WHEN THE OUTSIDE TEMPERATURE IS OVER 80 F. *TT

Power Train › Automatic Transmission
Filed Jun 18, 20118,004 milesNY

CAR NEARLY STALLS, AND THEN WHEN STEPPING ON THE GAS, THE RPM RISES REALLY HIGH TO 4000 RPM, THEN THE GEAR SHIFTS INTO 1ST CAUSING THE CAR TO DANGEROUSLY LURCH FORWARD. THIS CAN CAUSE A COLLISION. IT ALSO HAS A VERY NOTICEABLE DELAY TO SHIFT OUT OF NEUTRAL TO 1ST GEAR, SO WHEN MAKING A LEFT TURN AT AN INTERSECTION, THIS CAN BE DANGEROUS AS WELL. THE CAR HAS BEEN IN THE SHOP TWICE FOR THE SAME PROBLEMS. THIS WILL BE THE THIRD ATTEMPT TO FIX THE PROBLEM. *TR

Fuel System, Diesel
Filed Jun 8, 2011800 milesNC

2010 JETTA DIESEL AUTOMOBILE. PROBLEMS WITH ENGINE STALLING AND/OR POWER DOWN PROBLEMS. ALMOST HIT BY ANOTHER VEHICLE IN A LEFT HAND TURN TWICE BECAUSE VEHICLE STALLED. WE HAVE RETURNED IT TO THE DEALERSHIP SEVERAL TIMES, BUT THEY DENY ANYTHING IS WRONG. IT DOES NOT HAPPEN ALL THE TIME, BUT VERY FRIGHTENING WHEN IT DOES HAPPEN. WE PURCHASED THE CAR IN DEC 2010 AND IT HAS HAPPENED 16 TIMES, 8 IN MAJOR TRAFFIC. *TR

Fuel System, Diesel
Filed May 30, 20115,000 milesNJ

THE CAR CHRONICALLY STALLS IN FIRST OR SECOND GEAR IN STOP AND GO TRAFFIC, AT VERY SLOW SPEEDS OR WHEN COASTING. WHEN GIVING IT GAS AND LETTING OUT THE CLUTCH, IT JUST STALLS WITH NO WARNING. HAVE SPOKEN WITH OTHER JETTA TDI OWNERS AND THEY ACKNOWLEDGE SAME PROBLEM

Fuel System, Diesel
Filed May 16, 201121,000 milesCA

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 20 MPH THE VEHICLE LOST POWER. THE CONTACT NOTICED THE GLOW PLUG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AT A LOW SPEED TO THE NEAREST DEALER. THE TECHNICIANS STATED THE FUEL PUMP, THE INJECTORS, AND FUEL LINES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. UPDATED 07-06/11 *BF UPDATED 3/1/12 *CN

Electrical System
Filed May 15, 201117,500 milesMO

I HAD COME TO A FULL STOP AND WAS IDLING AT A RED LIGHT IN A BUSY INTERSECTION WHEN THE ENGINE STOPPED SUDDENLY. NO MISFIRING OR ROUGH MOMENTS BEFORE STOPPING, JUST A SUDDEN CUT OFF. I PUT THE ENGINE IN PARK AND TRIED RESTARTING THE ENGINE. NO SUCCESS. I PUT THE ENGINE IN NEUTRAL AND GOT A PUSH TO THE SIDE OF THE ROAD. TRIED STARTING THE ENGINE SEVERAL TIMES, IN PARK, WITH NO SUCCESS. VW CALLED A TOW TRUCK. BEFORE ACCEPTING A TOW I TURNED THE IGNITION FULLY OFF AND TRIED RESTARTING THE ENGINE. THIS TIME IT STARTED. I CANCELLED THE TOW. CAR IS RUNNING NORMALLY AGAIN. THIS SUDDEN STOPPING OF MY ENGINE HAPPENED ONE OTHER TIME WHEN THE CAR HAD ABOUT 4000 MILES ON IT. I WAS PULLING OUT OF A PARKING PLACE AND THE ENGINE SHUT OFF AS I WAS PULLING FORWARD AFTER JUST HAVING PUT IT IN DRIVE. I RESTARTED THE CAR AND A FEW SECONDS LATER THE ENGINE STARTED MISFIRING, BUT ONLY FOR A SECOND. THEN IT RAN FINE. NO FURTHER MISHAPS UNTIL MAY 17, 2011 AT 17,500 MILES. I NOTIFIED VW OF THE MISHAP WHEN I TOOK IT IN FOR IT'S FIRST CHECK-UP. VW SAID THEY DIDN'T FIND ANYTHING WRONG AND DIDN'T KNOW WHY IT HAPPENED. I CURRENTLY HAVE A CALL IN TO VW AGAIN, BUT HAVE NOT YET HEARD BACK FROM THEM.

Power Train
Filed May 13, 20117,000 milesNY

THE MECHATRONIC UNIT ON THE DSG FAILED CAUSING THE TRANSMISSION TO LURCH FORWARD WHEN IN 1ST GEAR, AND REMAINING IN NEUTRAL FOR AN EXTENDED PERIOD WHICH IS NOT NORMAL. THIS IS A SAFETY ISSUE AS IT CAN CAUSE AN ACCIDENT IN THE FAILURE TO CLEAR AN INTERSECTION ESPECIALLY MAKING A LEFT TURN, AND POTENTIALLY CAUSE REAR ENDING ANOTHER VEHICLE AND OR CAUSING UNEXPECTED ACCELERATION. RIGHT NOW, THE VEHICLE IS IN THE SHOP WAITING FOR A WHOLE NEW MECHATRONIC UNIT TO BE REPLACED. CURRENTLY WAITING ON ORDER. THE VEHICLE IS COVERED UNDER WARRANTY AS IT ONLY HAS 7K MILES ON IT. *TR

Engine and Engine Cooling
Filed May 10, 201110 milesCA

JETTA TDI STALLING. *TR

Power Train
Filed May 10, 2011KS

I PURCHASED MY 2010 JETTA TDI NEW AT THE END OF SEPTEMBER 2009. IT IS A MANUAL TRANSMISSION. I'M A PRETTY CONSERVATIVE DRIVER AND ATTEMPT TO MAXIMIZE MY MPG. EACH DAY AFTER THE VEHICLE HAS BEEN SETTING OVERNIGHT AND IS COLD, I START UP AND DRIVE TO THE STORE, A 4 MILE DRIVE, THE ENGINE WILL PAUSE USUALLY WITHIN THAT 4 MILE DRIVE. SOMETIMES IT IS A SHORT JERK AND SOMETIMES IT IS A GREATER JERK. OTHER TIMES IT WILL HAPPEN ON THE RETURN TRIP HOME. BUT IT'LL HAPPEN ONLY ONCE UNTIL IT SETS AND COOLS OFF. I HAVE HAD IT IN THE SHOP TWICE WITH NO HELP. MY RESEARCH FINDS SOME PROBLEMS WITH THE HIGH PRESSURE FUEL PUMP WHICH MAY BE THE ISSUE, BUT I HAVEN'T BEEN ABLE TO TALK TO VW AMERICA TO SEE IF THEY WILL CONFIRM OR DENY THIS. THIS PROBLEM HAS HAPPENED SINCE I'VE HAD THE VEHICLE. IT HAS 6,500 MILES ON IT AND I'M HOPING TO GET IT FIXED BEFORE THE WARRANTY EXPIRES. NOT SURE WHAT WILL HAPPEN WHEN THE MILEAGE GETS HIGHER.

Fuel System, Diesel
Filed May 9, 201112,000 milesCT

ON MAY 8,2011 MY 2010 VW JETTA TDI DIESEL SHUT DOWN COMPLETELY AS I WAS DRIVING AT A SPEED OF 40 MILES PER HOUR. AFTER THE CAR CAME TO A COMPLETE STOP, I WAITED A FEW MINUTES AND THE CAR STARTED. THIS INCIDENT HAS HAPPENED AT LEAST 6 TIMES PRIOR TO THIS COMPLETE SHUTDOWN OF THE ENGINE. THIS PROBLEM STARTED IN THE FIRST THOUSAND MILES OF USE. THE OTHER 5 INCIDENTS JUST INVOLVED THE CAR STALLING FOR A FEW SECONDS AND THEN STARTED WORKING AGAIN BEFORE THE CAR COMPLETELY STOPPED. THE CAR HAS BEEN FULLY MAINTAINED BY THE VW OF OLD SAYBROOK DEALERSHIP IN CT. THE CAR HAS APPROXIMATELY 12,000 MILES ON IT. THE CAR WAS JUST BROUGHT IN FOR ITS 10,000 MILE MAINTENANCE CHECK A FEW MONTHS AGO BAD FUEL IS NOT THE CASE AS I GO TO THE SAME STATION AND CONTINUED TO DO SO FOR AS LONG AS I HAVE HAD THE CAR. I BRING MY 2004 DIESEL TDI THERE AND HAVE NEVER HAD A PROBLEM AT ALL. THIS IS DEFINITELY A SAFETY ISSUE AS I DO A LOT OF HIGHWAY DRIVING WITH THIS CAR. *TR

Engine and Engine Cooling › Engine
Filed Apr 30, 20113,900 milesFL

I PULLED INTO A PARKING SPOT , TOOK MY FOOT OFF THE GAS PEDAL TO COAST IN AND APPLIED THE BRAKE (APPROX 3 TO 4 MPH). THE ENGINE REVVED AND ACCELERATED. THE CAR LURCHED FORWARD. I PUSHED THE BRAKE PEDAL AS HARD AS I COULD. THE CAR MOVED APPROX 6 FEET AND OVER A 6 INCH CURB. SUDDENLY THE ENGINE RETURNED TO NORMAL REVS. LUCKILY THERE WAS ONLY LAWN IN FRONT OF ME OR I WOULD HAVE DONE SIGNIFICANT DAMAGE. STRANGELY THE CAR RADIO CHANGED STATIONS AT THE EXACT SAME TIME OF THE ACCELERATION. THE ENGINE TYPE IS THE VW DIESEL TDI WITH AUTOMATIC TRANSMISSION. *TR

Tires
Filed Apr 30, 201118,500 milesNY

NO EVENTS LEADING UP TO FAILURE. BUBBLE IN SIDEWALL. TIRE REPLACED. *TR

Fuel System, Diesel
Filed Apr 26, 201137,700 milesPA

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE BUT THE FAILURE RECURRED WITHIN A FEW MINUTES. AFTER THE SECOND FAILURE, THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT THE HIGH PRESSURE FUEL PUMP EXPLODED AND SENT METAL FRAGMENTS INTO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 37,700.

Fuel System, Diesel
Filed Apr 26, 20112,500 milesHI

VEHICLE, A 2010 VOLKWAGEN JETTA SPORTWAGEN TDI DIESEL MODEL WITH ABOUT 2500 MILES ON IT (NEARLY NEW) STALLED IN BUSY TRAFFIC LEAVING MY WIFE STRANDED. VEHICLE HAD FAILURE OF HIGH-PRESSURE FUEL PUMP, REPORTED BY MANY OWNERS OF RECENT VOLKWAGEN TDI MODELS.

Engine and Engine Cooling › Engine
Filed Apr 14, 20115,000 milesCA

WE HAVE 2010 VW JETTA TDI AND WE HAVE THE STALLING PROBLEMS. IT STARTED ABOUT 3 MONTHS AFTER WE BOUGHT THE VEHICLE. IN CA HIGHWAY TRAFFIC I HAD THE CAR STALL ON ME 15 TIMES, I WAS WRECK BY THE TIME I WAS ABLE TO EXIT THE HIGHWAY. I REFUSE TO DRIVE THE CAR ANYMORE. IT HAS BEEN TO THE DEALERSHIP NOW 6 TIMES TO FIX THE PROBLEM AND THEY KEEP GIVING US ALL THESE STUPID REASONS AND THEN TELL US THEY CAN'T DUPLICATE THE STALLING PROBLEM SO THEY CAN'T FIX IT. I JUST WANT THE PROBLEM FIXED AND I AM TRIED OF GETTING THE RUN AROUND WITH VOLKSWAGEN ON THIS. OBVIOUSLY THERE IS A PROBLEM WITH THESE CARS. WE TAKE IT THE DEALER IT RUNS GREAT FOR ABOUT 2 DAYS AND THEN THE CHECK ENGINE LIGHT COMES ON AND THEN 4 HOURS LATER THE GLOW PLUG LIGHT COMES ON AND BACK TO THE DEALER WE GO WITH NOTHING IN THE END. THEY KEEP TELLING US IT IS ELECTRICAL NOTHING TO DO WITH THE FUEL PROBLEM. IT IS EXTREMELY FRUSTRATING THAT VOLKSWAGEN WON'T DO ANYTHING ABOUT THIS PROBLEM. *TR

Fuel System, Diesel
Filed Apr 13, 201113,345 milesPA

JETTA TDI DIESEL ENGINE STALL PRECEDED BY GLOW PLUG ALARM AND SUBSEQUENT CHECK ENGINE LIGHT DISPLAY. THE CAR COULD BE RESTARTED AFTER SEVERAL TRIES AND DRIVEN VERY SLOWLY AS THE ENGINE WAS EXTREMELY SLUGGISH. THIS WAS THE SECOND TIME THIS FAILURE OCCURRED, THE LAST BEING IN NOVEMBER 2010. THE FIRST FAILURE WAS CORRECTED BY A SOFTWARE UPDATE. IN THIS SECOND FAILURE, THE DEALER SAID THEY FOUND METAL FILINGS IN THE FUEL SYSTEM AND THEY WILL REPLACE ALL COMPONENTS IN THE FUEL SYSTEM AND SEND THE PARTS INCLUDING THE REMAINING FUEL TO GERMANY FOR ANALYSIS. GAS WAS SUSPECTED IN THE FUEL, BUT RULED OUT BY TESTING AT THE DEALERSHIP. THE DEALER SAYS VW DOES NOT KNOW WHAT THE PROBLEM CAUSE IS AND THEY HAVE HAD SIMILAR FAILURES IN OTHER JETTA TDI'S. *TR

Tires
Filed Apr 12, 201142,125 milesAR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA DTI WITH HANKOOK OPTIMO H725A TIRES, LINE SIZE P205/55R16. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR A TIRE ROTATION WHEN HE WAS INFORMED THAT ALL FOUR TIRES WERE COMING APART AT THE SIDE WALL. TWO OF THE TIRES WERE REPLACED AND THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS CONTACTED BUT HE WAS UNSUCCESSFUL IN SPEAKING WITH SOMEONE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 42,125 AND CURRENT MILEAGE 42,200. UPDATED 5/24/11 *CN THE CONSUMER WAS INFORMED ALL FOUR TIRES SHOWED SIGNS OF DETERIORATION. UPDATED 06/03/11

Fuel System, Diesel
Filed Apr 5, 20118,000 milesPA

2010 VW SPORTWAGEN TDI 2.0 TURBO, AUTOMATIC. WE HAD A MAJOR LOSS OF POWER WHILE DRIVING AT HIGHWAY SPEED, GLOW PLUG LIGHT BLINKS, AND FLASHING 'ENGINE MALFUNCTION'. SHE PULLED OVER SAFELY AND TURNED OFF. WE HAD ONLY 4000 MILES ON IT. IT STARTED UP AFTER A FEW MINUTES. CALLED THE LOCAL VW DEALER AND WAS TOLD IT MUST BE A FLUKE. TOLD DON'T WORRY ABOUT IT, DRIVE IT. IF IT HAPPENS AGAIN CALL THEM. IT HAPPENED AGAIN, A FEW MONTHS LATTER WITH 8,000 MILES ON IT. AGAIN THE WIFE IS DRIVING. IT WAS NOT FOR THE FAINT HEARTED WHEN AT HIGHWAY SPEED THE ENGINE LOOSES ALL POWER AND CUTS OUT WITH HEAVY TRAFFIC! LUCKY EVERYONE BESIDE AND AROUND US WERE ALERT! SHE PULLED OVER SAFELY. SAME THING ... LIGHTS BLINKING GLOW PLUGS AND ENGINE CODED MALFUNCTION. CALLED LOCAL VW DEALER, I TOLD THEM THEY NEED TO CHECK IT. ASKED WHAT WAS THE PROBLEM? ANYONE ELSE HAVE THIS SAME PROBLEM? VW EXPLANATION...WELL THERE WAS NONE. THEY WOULD NOT COMMIT TO ANYTHING! HAD TO SCHEDULE AN APPOINTMENT...ENDED UP IT WILL BE A WEEK BEFORE THEY CAN LOOK AT IT. IT WOULD TAKE ABOUT 1-1/2 HOURS SERVICE TIME? I STARTED TO CHECK THE TDI BLOGS FOR THIS PROBLEM. I GOT AN EAR FULL! HIGH PRESSURE DIESEL FUEL PUMP FAILURE. BLOGS HAVE IT AT $9,000 TO $10,000 REPAIR COST? AND MAY NOT BE UNDER VW WARRANTY??? VW NEEDS TO DO A RECALL? I SEE THERE ARE A LOT OF OTHERS OUT THERE LIKE ME. THIS IS NOT SAFE. *TR

Electrical System
Filed Mar 31, 201110,500 milesMA

VOLKSWAGEN 2010 JETTA TDI STATIONWAGON - PULLED TO STOP LIGHT AND CAR JUST SHUT OFF - EVERYTHING ALL ELECTRONICS AND ENGINE. *TR

Fuel System, Diesel
Filed Mar 28, 201115,000 milesWA

2010 VW JETTA SPORTWAGEN TDI GLOW-PLUG LIGHT AND CHECK ENGINE LIGHT BEGINS BLINKING, LOSS OF ACCELERATION WHILE DRIVING. TOOK TO DEALER, TURBO AND EXHAUST SENSOR REPLACED AND CAR RETURNED TO OWNER. NOW, HAS BEEN IN MANY TIMES FOR SHORT HESITATION AND BRIEF ENGINE STOPPAGE. FUEL FILTER REPLACED, ALL SCREEN FILTERS CHECKED FOR METAL, ASSOCIATED WITH PUMP FAILURE, IN TANK PUMP REPLACED, AND COMPUTER UPDATES. CAR IS AGAIN BACK IN OWNERS HANDS AND WAITING TO SEE IF FIXED. VW STATED THAT VEHICLE WILL NO LONGER BE SERVICED FOR THIS ON GOING PROBLEM UNTIL PROBLEM CAN BE DUPLICATED. THIS WILL BE A CHALLENGE SINCE IT IS A TOTALLY RANDOM EVENT. I HAVE SEEN IN SEVERAL FORUMS THAT THIS PROBLEM CAN OCCUR MULTIPLE TIMES AND HAS FOR OWNER. POSSIBLE HIGH PRESSURE FUEL PUMP DISINTEGRATION IS SUSPECTED CAUSE. IN ADDITION TO THE OBVIOUS SAFETY ISSUES ASSOCIATED WITH THIS SUDDEN LOSS OF POWER, I AM CONCERNED ABOUT FUTURE FAILURE DUE TO FAULTY FUEL PUMPS (IF THAT IS THE CAUSE) AND THE $9,000 REPAIR COST. AND OF COURSE BEING STRANDED ON THE SIDE OF THE ROAD CARRIES ITS OWN HAZARDS. *TR

Engine and Engine Cooling
Filed Mar 25, 20118,000 milesNJ

2010 VOLKSWAGON JETTA SPORTWAGON TDI AUTOMATC TRANSMISSION.THE VEHICLE LOSES TOTAL POWER IF THE DRIVER "POWER BRAKES" THE VEHICLE. IE: IF YOU ARE SITTING AT STOP SIGN DURING HEAVY TRAFFIC, LEFT FOOT ON THE BRAKE, AND YOU ATTEMPT TO ACCELERATE QUICLKY, THE CAR WILL MOVE FORWARD SLIGHTLY AS IF IT STALLED, YOUR FIRST RESPONSE IS TO BRAKE QUICKLY, THINKING THE CAR STALLED, WHEN YOU REALIZE THIS IS NOT THE CASE, THEN ACCELERATE, THIS CAN CREATE THE SAME EFFECT, BECAUSE OF A PANIC SITUATION AND THE FOOT STILL ON THE BRAKE THIS HAS HAPPENED TO ME SEVERAL TIMES, ALMOST CAUSING A SERIOUS T STYLE COLLISION. I ASKED THE DEALER AND HE CONFIRMED THAT IF THE DRIVER BRAKES AND ACCLERATES AT THE SAME TIME THIS WILL OCCUR. TO DEMONSTRATE THIS FURTHER, I HAVE ATTEMPTED TO BRAKE WHILE TRAVELING AT VARIOUS SPEEDS AND THE CAR SEEMS TO "BRAKE AND LOSE ENORMOUS MOUNT OF POWER". I FEEL AS THOUGH A SAFTEY WARNING SHOULD BE GIVEN DIRECTLY TO THE NEW OWNER OF THIS TYPE OF VEHICLE, SUCH AS A CAUTION STICKER THAT ANY DRIVER, ESPECIALLY THAT MAY HAVE BORROWED THE VEHICLE, WILL BE AWARE OF THE GRAVE CONSEQUENSES OF POWER BRAKING A VW. DIESEL. IM GLADE THAT THIS HAPPENED TO ME RATHER THAN TO MY WIFE OR DAUGHTER THE OUTCOME MAY NOT HAVE BEEN THE SAME. *TR

Fuel System, Diesel
Filed Mar 25, 201129,000 milesFL

2010 JETTA SPORTWAGEN TDI; VEHICLE LOST POWER BUT CONTINUED RUNNING. DASH WARNING LIGHTS(GLOW PLUG LAMP FLASHING) WERE ILLUMINATED. DEALER STATED FUEL CONTAMINATION. FUEL TESTS, BY AN ACTUAL FUEL LAB, SHOW FUEL IN THE SYSTEM MET ALL ASTM STANDARDS FOR DIESEL FUEL OILS. PREMATURE FAILURE OF THE MATERIALS WHICH COMPOSE THE FUEL FILTER/ WATER SEPARATOR HOUSING WERE APPARENT HOWEVER THEY WERE ATTRIBUTED TO "WATER" IN THE FUEL WHICH IS IRONIC BEING THAT IT IS A FUEL FILTER/WATER SEPARATOR. THE HPFP ( HIGH PRESSURE FUEL PUMP ) WAS MOST PROBABLY THE ROOT CAUSE OF THE ENTIRE FAILURE. VW'S RESOLUTION WAS TO INVOLVE MY INSURANCE AS THE METHOD OF PAYMENT TO REPLACE THE ENTIRE FUEL SYSTEM(TANK TO INJECTORS). I CAN NOT HOWEVER USE THE INSURANCE TO COMPLETE THIS CLAIM AS IT WOULD BE FRAUD KNOWING THAT THE ACTUAL PROBLEM IS THE RESPONSIBILITY OF VOLKSWAGEN. *TR

Fuel System, Diesel
Filed Mar 23, 20112,000 milesOR

3/23/11 I OWN A 2010 VW JETTA TDI WITH 6 SPEED MANUAL TRANSMISSION. IT WAS PURCHASED 9/15/11. I HAVE BEEN DRIVING MANUAL TRANSMISSIONS MY ENTIRE DRIVING LIFE. WHEN WE FIRST PURCHASED IT I KNEW THERE WOULD BE AN ADJUSTMENT AS THE GEAR BOX WAS MUCH TIGHTER THAN MY CRV. INITIALLY, I ATTRIBUTED THE OCCASIONAL STALLING TO MY LEARNING CURVE, AS DID MY HUSBAND WHEN HE DROVE IT. HOWEVER, IT BECAME APPARENT THAT THERE WAS MORE TO THE STORY. IT SEEMS TO STALL OFTEN AND THE PROBLEM IS BECOMING MORE FREQUENT. IT IS NOT ATTRIBUTABLE TO OUR DRIVING HABITS. IT SUDDENLY STALLS - IT JUST STOPS, NO JERKING, NOTHING IT JUST TURNS OFF. IT SEEMS TO HAPPEN MORE OFTEN IN THE LOWER GEARS BUT IT HAS HAPPENED IN 1ST, 2ND, AND 3RD AND IT SEEMS TO BE WHEN TURNING LEFT. IT ALSO HAPPENS WHEN GOING SLOWLY UP AN INCLINE. AND AS I RECORD THE INCIDENTS IT IS OFTEN AROUND 35MPH. OTHERWISE IT IS RANDOM, UNPREDICTABLE AND INTERMITTENT. I CANNOT MAKEIT HAPPEN. IT, ALSO, HAS A MISS. AS I AM DRIVING IT WILL SKIP A BEAT, HESITATE AND THEN CONTINUE. IT HAS NEARLY SHUT OFF BUT THEN CONTINUED. IT HAS HAPPENED WHILE MY HUSBAND IS DRIVING AS WELL. IT HAS HAPPENED IN TRAFFIC AND ON THE HIGHWAY. THIS PROBLEM IS ALSO, RANDOM, UNPREDICTABLE AND INTERMITTENT. I CANNOT MAKE THIS HAPPEN EITHER. I HAVE HAD IT INTO THE DEALERSHIP THREE TIMES. THE FIRST TWO TIMES THEY WERE UNABLE TO REPRODUCE IT, NO SURPRISE, AND THERE WERE NO CODES. I KEPT A RECORD OF THE OCCURRENCES AND TOOK IT BACK. THE DEALERSHIP, AGAIN THEY COULD NOT REPRODUC

Unknown or Other
Filed Mar 22, 2011TX

1. THE HORN IS HARD TO PRESS, AND SLOW TO REACT. A FEW TIMES I NEEDED TO USE FOR SAFETY AND ALMOST WAS INVOLVED IN ACCIDENT AS HORN DOES NOT WORK PROPERLY. 2. WHEN PRESSING THE HORN, ONE HAS TO PUT MORE THAN ADEQUATE PRESSURE. ONCE IT IS PRESSED, THERE IS A DELAY OF ABOUT A SECOND BEFORE THE HORN BLOWS. IT OCCURS EVERY TIME IT'S PRESSED. THIS IS A SAFETY ISSUE AS THE HORN IS A GOOD TOOL TO ALERT OTHER DRIVERS TO PREVENT COLLISION. 3. DEALER SAYS IT IS A NORMAL CHARACTERISTIC OF VEHICLE.

Fuel System, Diesel
Filed Mar 21, 20113,337 milesVA

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE DRIVING THROUGH A TRAFFIC LIGHT THE VEHICLE STALLED. THE CONTACT TRIED TO RESTART THE VEHICLE FOR APPROXIMATELY FIVE MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST AND COULD NOT DUPLICATE THE FAILURE. THE CONTACT STATED THAT HE REFUELED HIS VEHICLE PRIOR TO IT STALLING. THERE WAS A DEFECT INVESTIGATION OPENED ON FEBRUARY 7, 2011 AND WAS OPEN WHEN THE COMPLAINT WAS FILED FOR THE FUEL SYSTEM, DIESEL, NHTSA ACTION NUMBER: EA11003. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE 3,337. UPDATED 05/03/11*LJ UPDATED 08/05/11

Fuel System, Diesel
Filed Mar 20, 201111,200 milesAE

MY 2010 VOLKSWAGEN JETTA SPORTWAGEN HAS STALLED TWO TIMES SINCE NEW. I AM CONCERNED IT IS THE FAULTY FUEL PUMP THAT YOU ARE INVESTIGATING. I AM STATIONED OVERSEAS WITH THE US GOVERNMENT IN EUROPE AND HAVE RECENTLY BROUGHT THE CAR WITH US TO DENMARK. IT WAS PURCHASED NEW IN MAY 2010 FROM A PITTSBURGH, PA VW DEALERSHIP. I AM VERY CONCERNED OF A COMPLETE FAILURE WHILE DRIVING AT HIGHER SPEEDS. THE CAR HAS ONLY STALLED WHILE COMING TO A STOP. *TR

Fuel System, Gasoline
Filed Mar 15, 20113,000 milesMI

THIS VEHICLE HAS EXPERIENCED CONTINUAL PROBLEMS WITH ENGINE SHUDDERING AND STALLING. MOSTLY, WHILE IN 2ND , 3RD OR 4TH GEAR, EARLY ON INTO A TRIP THE ENGINE WILL SUDDENLY DECELERATE AND IN SOME CASE STALL OUT COMPLETELY. IT IS AS IF THERE IS A SUDDEN LOSS IN FUEL GETTING TO THE ENGINE. THIS STARTED SOON AFTER PURCHASING THE CAR. IT HAS BEEN INTO THE DEALERSHIP NUMEROUS (6 OR 7) TIMES FOR THIS WARRANTY ISSUE, INCLUDING EXTENDED STAY PERIODS OF SEVEN AND TEN DAYS. FIRST THEY FAULTED MY FUEL, THEN THEY REPLACED THE FUEL PUMP, THEN THEY HAVE DONE OTHER WORK AND REPLACED COMPONENTS, BUT CLAIM THEY CAN NOT MAKE THE CAR FAIL AS I HAVE REPORTED. THEY CLAIM TO HAVE ALERTED VW AND HAD A VW TECHNICAL ADVISERS LOOK AT THIS CAR. THEY REFUSE TO DO ANY ADDITIONAL WARRANTY WORK ON THE CAR FOR THIS ISSUE SINCE THEY CAN NOT DIAGNOSE IT. I HAVE KEPT A LOG OF THESE FAILURES SINCE MY LAST SERVICING. BETWEEN 10/22/2010 TO 3/12/2011 THIS VEHICLE HAS HAD 19 OF THESE FAILURE EVENTS. THEY USUALLY OCCUR WHEN THE OUTSIDE AIR TEMPERATURE IS ABOVE 32 DEGREES FAHRENHEIT. THE VEHICLE IS STILL UNDER WARRANTY (28,500 MILES ON THE ODOMETER). I AM FINDING OTHER OWNERS EXPERIENCING SIMILAR PROBLEMS. PLEASE HELP.

Fuel System, Diesel
Filed Mar 14, 201112,759 milesCA

MY 2010 JETTA TDI VOLKSWAGEN HAD 12,759 MILES ON IT AND RAN PERFECTLY FINE UNTIL ALL OF A SUDDEN WHILE I WAS DRIVING IT ON A TRIP IT STARTED TO SHAKE AND RATTLE. WITHIN LESS THAN A FEW MINUTES THE CAR JUST STOPPED RUNNING WHILE I WAS IN THE MIDDLE OF THE ROAD AND WOULD NOT START AGAIN. I HAD TO HAVE IT TOWED TO A VW DEALER. IT WAS A TOTAL FUEL PUMP FAILURE; THEY FOUND METAL SHAVINGS IN THE FILTER HOUSING AND IN THE TANK. VW REPLACED ALL FUEL SYSTEM COMPONENTS UNDER WARRANTY. VW CLAIMED THIS ONLY HAPPENS IF GASOLINE IS PUT IN THE DIESEL TANK, BUT I NEVER PUT GAS IN THE TANK AND THE DEALER COULD NOT FIND ANY GAS THE SYSTEM. *TR

Engine and Engine Cooling
Filed Mar 8, 2011366 milesOK

I HAVE ENCOUNTERED COMPLETE LOSS OF THROTTLE RESPONSE WHEN PULLING OUT INTO TRAFFIC ON 8 TO 10 OCCASIONS OVER THE 6 MONTHS THAT I HAVE OWNED THE CAR. ON ONE OCCASION THE MOTOR COMPLETELY DIED BUT RESTARTED ON FIRST ATTEMPT AFTER WAITING FIVE MINUTES.

Engine and Engine Cooling › Engine › Diesel
Filed Mar 6, 201125,100 milesNJ

ON A 40 DEGREE DAY I DROVE THE CAR ABOUT 1 MILE. AT A TRAFFIC LIGHT IT STALLED. I HAD TO KEEP THE CAR IN PARK UNTIL THE LIGHT CHANGED, THEN I PUT IT IN DRIVE. WHEN THE CAR WAS INITIALLY STARTED IT DIDN'T SEEM RIGHT. IT DIDN'T SEEM TO HAVE POWER OR PICK UP. I NOTICED THE TACHOMETER WAS QUICKLY BOUNCING BETWEEN 1800 RPM DOWN TO 400 RPM PRIOR TO STALLING. CAR HAD HALF A TANK OF DIESEL, OUTSIDE WEATHER CONDITIONS WERE DRY. *TR THE CONSUMER STATED THE STALLING IS STILL ONGOING. THE DEALER BELIEVED THE STALLING WAS A RESULT OF DIFFERENT ADDITIVES IN THE FUEL BETWEEN WINTER AND SUMMER. UPDATED 09/14/11

Fuel System, Diesel
Filed Mar 6, 201115,800 milesTX

WHILE DRIVING DOWN THE ROAD NORMALLY, I OBSERVED A DIESEL SMELL IN THE CABIN AND THAT THE FUEL GAUGE WAS FALLING FASTER THAN NORMAL. PULLED INTO PARKING LOT AND TURNED OFF ENGINE. UPON INSPECTION, DIESEL SMELL PRONOUNCED BY THE HOOD AREA. OPENED HOOD AND SMOKE WAS COMING FROM THE ENGINE BLOCK AREA AT A MODERATE RATE. DIESEL WAS DRIPPING ON THE INSIDE OF THE RIGHT FRONT TIRE. DIESEL CONTINUED LEAKING FOR ONE HOUR. AT THIS TIME, I FELT IT WAS A SAFETY HAZARD TO ATTEMPT TO DRIVE THE CAR ANY FURTHER. I CONTACTED VW ROADSIDE ASSISTANCE AND THE CAR WAS TOWED TO A VW DEALER. I DID NOT HAVE A CHANCE TO OBSERVE IF THE DIESEL LEAK HAD STOPPED. FURTHERMORE, THE CAR HAD BEEN FUELED FROM AN EMPTY TANK TO ABOUT HALF A TANK BEFORE THIS TRIP (ACCORDING TO FUEL GAUGE). THIS TRIP WAS APPROXIMATELY 30 MILES HIGHWAY DRIVING. THE FUEL TANK CAPACITY OF THIS CAR IS 13 GALLONS AND THE AVERAGE ECONOMY OVER THIS TRIP WAS RECORDED AS 35.7 MPG. WHEN THE CAR WAS SHUT OFF, THE GAUGE READ APPROXIMATELY 1/4 FULL. THIS SUGGESTS THAT THE CAR WAS LEAKING SEVERAL GALLONS OF DIESEL PER HOUR. THE CAR WAS BOUGHT IN MAY 2010 (THIS COMPLAINT IS WRITTEN ON MARCH 6, 2011) NEW WITH 11 MILES ON IT. WAS SERVICED ON OCTOBER 2011 AS PER OWNERS MANUAL. NO DAMAGE OR OTHER ISSUES TO THE CAR. NO SEVERE SERVICE. MAINLY USED TO COMMUTE TO AND FROM WORK AND RUN ERRANDS. *TR

Visibility
Filed Mar 2, 2011100 milesDE

WINDSHIELD WASHER FLUID IS INGESTED INTO THE CABIN UPON ACTIVATION. FAILURE IS REPEATABLE AND CONSISTENT. DEALER SAYS THIS IS NORMAL AND COMMON TO ALL VW CARS. MSDS LISTS NOSE IRRITATION, HEADACHE, FATIGUE, NAUSEA, VISUAL IMPAIRMENT OR COMPLETE AND POSSIBLE BLINDNESS, ACIDOSIS, CONVULSIONS, CIRCULATORY COLLAPSE, RESPIRATORY FATIGUE, AND DEATH AS THE INHALATION HAZARDS FOR WASHER FLUID. *TR

Electrical System
Filed Mar 1, 20115,000 milesAE

MULTIPLE INCIDENTS THAT APPEAR TO BE THE SAME PROBLEM/DEFECT. 1. THE CAR SOMETIMES WILL NOT START FOR SEVERAL MINUTES, AND ONCE IT DOES FINALLY START, HAS A VERY ROUGH IDLE AND STALLS. AFTER SEVERAL TRIES, IT FINALLY STARTS AND RUNS NORMALLY. THIS HAS HAPPENED 7-8 TIMES FROM JULY 2010 UNTIL THE PRESENT. 2. NOW, OVER THE PAST TWO MONTHS, THE CAR TRIES TO STALL OUT WHILE DRIVING ALSO, AND HAS RESULTED IN MY WIFE HAVING TO PULL OFF THE ROAD AND RESTART THE CAR. THIS HAS ONLY HAPPENED TWICE SO FAR, BUT THE STARTING AND ROUGH IDLE PROBLEM CONTINUES TO OCCUR APPROXIMATELY ONCE EVERY COUPLE OF WEEKS. ON ANOTHER NOTE, I WANT TO ENSURE THAT IF ANY RECALLS OCCUR AS A RESULT OF EVERYBODY'S COMPLAINTS, THAT U.S. MILITARY STATIONED OVERSEAS ARE NOT LEFT OUT. MANY OF US PURCHASE THESE U.S. SPEC CARS FROM LOCAL DEALER AGENCIES WHO (RE)IMPORT THE CARS BACK TO EUROPE FOR THIS PURPOSE. OFTENTIMES RECALLS ARE NOT ENFORCEABLE OVERSEAS, HOWEVER, THIS IS A VOLKSWAGEN AND THERE ARE PLENTY OF AUTHORIZED VW DEALERS IN GERMANY, AND IN EUROPE AS A WHOLE.

Tires › Sidewall
Filed Mar 1, 2011NJ

2010 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO PROBLEM WITH OEM TIRES STATING THAT THESE LOW PROFILE TIRES ARE EITHER A DEFECTIVE BATCH OR THAT THEY ARE NOT PROPERLY MATCHED TO THE 2010 JETTA *TGW THE CONSUMER STATED WHEN THE VEHICLE HAD LESS THAN 9,000 MILES, SIDEWALL BUBBLES BEGAN TO FORM ON THREE OF THE TIRES AT SEPARATE TIMES. THE DEALER REPLACED ONE OF THE TIRES AS A COURTESY. *JB

Electrical SystemCrash
Filed Mar 1, 201110,500 milesPA

I PURCHASED A 6-SPEED MANUAL TRANSMISSION JETTA-TDI AT THE END OF DECEMBER OF 2009. I HAVE BEEN DRIVING MANUAL TRANSMISSION CARS SINCE 1975, AND I WAS UPSET THAT MY CAR WAS STALLING EITHER JUST STARTING OUT IN FIRST OR IN THE LOWER RPM RANGE OF THE LOWER GEARS WHEN TURNING AND MOVING THROUGH INTERSECTIONS OR TRYING TO GO UPHILL WHEN THE RPMS WERE IN THE LOWER RANGE. KEEPING THE RPMS UP A BIT SEEMS TO HAVE HELPED, AS I AM NOT HAVING IT STALL AS MUCH AS BEFORE. I ALSO NOTICED WHAT SEEMED LIKE A SLIGHT HESITATION OR JERKING WHEN CRUISING . IT WOULD BE JUST FOR A SPLIT SECOND AND THEN BE GONE MY ACCIDENT OCCURRED WHEN I WAS PARALLEL PARKING ON A HILL. I WENT TO BACK UP A BIT TO STRAIGHTEN OUT MY CAR AND IT STALLED, ROLLING FORWARD INTO THE CAR PARKED IN FRONT OF ME. FORTUNATELY, NO ONE WAS INJURED. DAMAGE WAS MINOR, BUT WAS SUBMITTED TO MY INSURANCE COMPANY. AT THIS POINT I WAS JUST BLAMING MYSELF FOR NOT BEING ABLE TO ADJUST TO THE DIFFERENCE OF CLUTCHING WITH A DIESEL ENGINE BECAUSE I COULDN'T FIGURE OUT HOW TO EXPLAIN IT. THEN A HEARD 2 RADIO REPORTS ABOUT THE COMPLAINTS BEING FILED. I CALLED VW OF AMERICA WHO LISTENED TO MY STORY. THEY TOLD ME THAT IN ORDER TO BE COMPENSATED FOR MY ACCIDENT, THAT I WOULD HAVE NEEDED TO HAVE HAD THE CAR TOWED IMMEDIATELY TO A DEALERSHIP AND HAD IT DIAGNOSED. SHE SUGGESTED THAT I TAKE IT TO BE DIAGNOSED. I TOOK IT TO THE DEALER WHO KEPT IT FOR TWO DAYS AND COULD NOT FIND ANYTHING WRONG. A WEEK LATER, I WAS COMING TO A STOP FOR A RED LIGHT AND T

Engine and Engine Cooling
Filed Feb 28, 2011540 milesIN

TL- THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 35 MPH IN THIRD GEAR THE CONTACT STATED THE VEHICLE JERKED AND THE ACCELERATION HESITATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY SIX TIMES FOR THE SAME FAILURE . THE TECHNICIANS PERFORMED TWO COMPUTER UPDATES. THE FAILURE CONTINUED AND COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND STATED IT WAS A CHARACTERISTIC OF THE VEHICLE AND COULD NOT PROVIDE FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 540. DS

Visibility
Filed Feb 27, 2011500 milesNC

THE DRIVER SIDE WIPER BLADE ON THIS JETTA IS SCRATCHING THE GLASS LEAVING A STREAK IN THE DRIVERS LINE OF SIGHT. THE BLADES HAVE BEEN REPLACED AND THE WINDSHIELD REPLACED ONLY TO HAVE THE NEW WINDSHIELD SCRATCHED IN THE DRIVERS VIEW. THIS HAS BEEN LOOKED AT BY SEVERAL DEALERSHIPS WITH NO FIX AVAILABLE OTHER THAN REPLACING THE WINDSHIELD EVERY FEW HUNDRED MILES OR DRIVING WITH DRIVERS VIEW OBSTRUCTED.

Engine and Engine Cooling › Engine
Filed Feb 24, 20119,470 milesCA

MY 2010 JETTA TDI SEDAN HAS STALLED 3 TIMES ON ME IN THE PAST FEW WEEKS. ON THE FIRST OCCASION, I HAD COME OFF A FREEWAY, DRIVEN TWO BLOCKS ON A STREET, AND WAS MAKING A LEFT. THE CAR STALLED AND THE BATTERY LIGHT CAME ON. I PUT IT IN NEUTRAL AND RESTARTED THE CAR. TWO WEEKS LATER, I WAS MAKING A LEFT INTO A PARKING LOT AND THE SAME THING OCCURRED. THE CAR STALLED BUT STARTED IMMEDIATELY. ON 2/22/11, I WAS DRIVING THROUGH A PARKING LOT AND THE CAR STALLED AGAIN. LUCKILY, NO DRIVER WAS BEHIND ME. I HAD THE CAR SERVICED BY VW VAN NUYS, CA BUT THEY WERE UNABLE TO REPLICATE THE PROBLEM AND COULD FIND NO TRACE OF IT. *TR

Fuel System, Gasoline
Filed Feb 23, 201118,000 milesNY

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT IT WOULD NOT START. APPROXIMATELY TWENTY MINUTES LATER, THE CONTACT WAS ABLE TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THERE WAS WATER IN THE FUEL SYSTEM. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 18,000.

Fuel System, Diesel
Filed Feb 18, 20112 milesMN

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT THE VEHICLE BEGAN TO ACCELERATE THEN STALL WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE DEALER INSPECTED THE VEHICLE FOR FOUR DAYS AND STATED THAT WAS HOW THE VEHICLE WAS DESIGNED TO CONTROL THE EMISSION SYSTEM. THE FAILURE MILEAGE WAS 2 AND THE CURRENT MILEAGE WAS 12,800. UPDATED 03/22/11*LJ UPDATED 1/4/11 *CN

Service Brakes, Hydraulic
Filed Feb 17, 201126,201 milesCA

UPON EXITING THE FREEWAY AND APPLYING THE BRAKES,SPEED35MPH, THE LEFT REAR WHEEL LOCKED-UP AND BLEW THE TIRE. SPARE TIRE WAS PLACED ON VEHICLE, THEN DRIVEN APP. 2MILES TO HOUSE. DURING TRIP TO HOUSE BRAKES LOST FLUID AND IT BECAME HARD TO STOP CAR. THIS IS THE FIRST TIME THIS HAPPENED. REQUIRED NEW TIRE, BRAKE CALIPER, PADS AND ROTOR REPLACE FLUID. *TR

Fuel System, Diesel
Filed Feb 16, 201116,000 milesPA

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACT WAS DRIVING APPROXIMATELY 25 TO 30 MPH WHEN THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE BEGAN TO LOSE POWER ABNORMALLY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITHIN A FEW MINUTES. THE VEHICLE WAS TAKEN TO A DEALER AND THEY ADVISED HIM THAT HE WAS USING REGULAR GASOLINE AS OPPOSED TO DIESEL, WHICH WAS CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000. UPDATED 3/14/11 *CN UPDATED 04/25/11

Fuel System, Diesel
Filed Feb 16, 201113,800 milesNJ

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING 70 MPH WHEN THE GLOW PLUG LAMP ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED THAT THEY WOULD NEED TO REPLACE THE NUMBER 2 INJECTOR AND THE WIRING HARNESS. THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 13,800 AND THE CURRENT MILEAGE WAS 13,900.

Vehicle Speed Control
Filed Feb 15, 20115,857 milesFL

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT AFTER THE VEHICLE CAME TO A STOP AND SHE APPLIED THE ACCELERATOR PEDAL THE VEHICLE WOULD NOT MOVE. IT TOOK HER ABOUT FOUR TO FIVE SECONDS BEFORE THE VEHICLE WOULD RESPOND BUT IT DID NOT STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST BUT COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS DRIVEN BY TWO PEOPLE WITHIN THE SAME FAMILY AND THE FAILURE OCCURRED MORE THAN ONE TIME. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,857.

Engine and Engine Cooling › Engine
Filed Feb 14, 20119,000 milesVA

DURING THE FIRST MONTH OF OWNERSHIP, I WAS DRIVING DOWN THE HIGHWAY AT 55 MPH AND PREPARING TO STOP FOR STOPLIGHT, THE CAR STALLED AT SPEED; I ASSUMED THAT IT WAS DUE TO BEING UNACCUSTOMED TO THE GEARING. I HAVE ALSO HAD SEVERAL INSTANCES IN WHICH AFTER THE CAR HAD BEEN SITTING IN THE PARKING LOT DURING WORK, I PULLED OUT AND THE CAR STUMBLED, BUT DID NOT STALL. HOWEVER, I DID NEED TO ENGAGE THE CLUTCH SEVERAL TIMES. ALSO, AFTER THE SAME CIRCUMSTANCES, I PULLED OUT SUCCESSFULLY AND FELT THE CAR LOSE POWER SUDDENLY, AS IF THERE WAS NOT ENOUGH GAS/AIR TO KEEP GOING. *TR

Engine and Engine Cooling › Engine › Diesel
Filed Feb 14, 2011OR

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT THE VEHICLE LOST POWER IN THIRD GEAR AND WHEN HE ATTEMPTED TO MERGE INTO TRAFFIC, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. HE WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES BUT THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER REPLACED THE FUEL FILTER WHICH DID NOT CORRECT THE PROBLEM. THE FAILURE MILEAGE WAS 0 AND THE CURRENT MILEAGE WAS 20,000. UPDATED 03/16/11 *BF THE CONSUMER STATED THE HESITATION WAS FREQUENT IN 3RD GEAR DURING ACCELERATION. UPDATED 10/12/11

Fuel System, Diesel
Filed Feb 14, 201116,233 milesWA

MY 2010 VW JETTA TDI WITH AUTOMATIC TRANSMISSION HAS STALLED ON NUMEROUS OCCASIONS WHEN DEPRESSING THE ACCELERATOR PEDAL NEARLY TO THE FLOOR, SO AS TO PASS OR PULL A STEEP HILL. WHEN THIS HAPPENS I IMMEDIATELY LET OFF THE PEDAL AND THE ENGINE REVIVES, BUT WILL NOT ACCEPT FURTHER FULL-THROTTLE INPUTS. *TR

Fuel System, Diesel
Filed Feb 14, 20119,915 milesOH

ON 2/14/11, WHILE DRIVING DOWNHILL IN COMMUTER TRAFFIC AT ABOUT 30 MPH, MY 2010 VW SPORTWAGON TDI STALLED FOR NO APPARENT REASON AND FAILED TO RESTART. I WAS ABLE TO PULL OFF THE ROAD AND, AFTER A SHORT WAIT, THE ENGINE RESTARTED. AT FIRST IT IDLED VERY ROUGHLY AT 800 RPM, BUT EVENTUALLY THE IDLE SMOOTHED AT 1,000 RPM, AND I WAS ABLE TO PROCEED TO WORK. MY VEHICLE HAS LESS THAN 10,000 MILES ON IT AND WAS JUST SERVICED BY VW THREE WEEKS AGO. I REPORT THIS BECAUSE I JUST SAW THIS WEEKEND AN ARTICLE ON BLOOMBERG ABOUT VW DIESEL ENGINES HAVING FUEL PUMP PROBLEMS. THIS IS THE ONLY STALLING EPISODE I HAVE EXPERIENCED WITH THIS VEHICLE TO DATE. *TR

Fuel System, Diesel
Filed Feb 14, 20119,450 milesCA

FUEL PUMP FAILURE CAUSING THE VEHICLE TO QUIT RUNNING AND NOT RESTART. VEHICLE IS ONLY 5 MONTHS OLD WITH LESS THAN 10,000 MILES. SEEMS LIKE A SERIOUS DESIGN FLAW THAT COULD CAUSE AN ACCIDENT. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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