Page 17 of 18 · complaints 801–850 of 852

2010 Volkswagen Jetta complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Power Train › Automatic Transmission
Filed Sep 23, 2010380 milesFL

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION BEGAN TO HESITATE IN A JERKING MOTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THAT THE TRANSMISSION FUNCTIONED NORMALLY. IN ADDITION, ON A SEPARATE OCCASION THE TRANSMISSION SLIPPED AND THE GEARS WOULD NOT SHIFT PROPERLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TECHNICIAN WAS UNABLE TO LOCATE A PROBLEM. THERE WAS A RECALL ASSOCIATED WITH THE NHTSA CAMPAIGN ID NUMBER 09V333000 (POWER TRAIN: AUTOMATIC TRANSMISSION). THE RECALL SPECIFIED THAT THE VEHICLE MUST BE MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE VEHICLE PRODUCTION YEAR WAS NOT INCLUDED IN THE RECALL. THE CONTACT EXPERIENCED THE IDENTICAL SAFETY DEFECT AS MENTIONED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 380. UPDATED 01/04/11*LJ THE CONSUMER TOOK THE VEHICLE TO ANOTHER DEALERSHIP WHERE THEY REPLACED A FAULTY COMPUTER CHIP. THE VEHICLE IS NOW OPERATING AS DESIGNED. UPDATED 01/10/11.*JB

Seat BeltsCrash1 injured
Filed Sep 20, 20102,100 milesIL

AT APPROXIMATELY 5:00PM ON SEPTEMBER 8, 2010, MY VEHICLE WAS STOPPED HEADING WESTBOUND ON GOLF ROAD IN THE SOUTH OR INNER LANE APPROXIMATELY 75 FEET BEFORE THE STOPLIGHT OF WASHINGTON ST AND GOLF RD (IL-58). THE VEHICLE HAD BEEN STOPPED FOR APPROXIMATELY 30 SECONDS WHEN IT WAS IMPACTED BY ANOTHER VEHICLE (40-45 MPH). UPON COLLISION, THE DRIVER HIT LEFT SIDE OF FACE/JAW ON THE STEERING WHEEL AND SUSTAINED NECK AND LOW BACK INJURIES. THE DRIVER WAS WEARING HER SEATBELT. THE FRONT-PASSENGER SIDE OF THE OTHER VEHICLE CRASHED INTO THE REAR-DRIVER SIDE OF THE VEHICLE IN AN OFF SET REAR END IMPACT. I CALLED VW OF NORTH AMERICA AS THE SEAT BELT DID NOT LOCK TO PREVENT THE DRIVER FROM HITTING THE STEERING WHEEL. VW OF NORTH AMERICA REPRESENTATIVE, INDICATED THE SEAT BELT WAS NOT INTENDED TO LOCK-UP IN A REAR IMPACT WHEN THE VEHICLE IS NOT MOVING. HE CALLED THIS EFFECT 'SPRING BOARDING'. THE DESIGN OF THE SEAT BELT'S LOCKING MECHANISM FAILED TO PROTECT THE DRIVER FROM FURTHER INJURY. *TR

Fuel System, Diesel
Filed Sep 19, 20106,352 miles00

YESTERDAY (18/09/2010), MY 2010 JETTA TDI STALLED FOR 1-2 SECS WHEN WE WERE CROSSING TO ANOTHER SIDE OF THE STREET AFTER PICKING MY SON FROM A BIRTHDAY PARTY. WE WERE ALMOST RAMMED BY ANOTHER CAR WHICH WAS GOING AT A HIGH RATE OF SPEED. THE ENGINE STALLS FOR 1-2 SECS BEFORE GOING AGAIN EVEN THOUGH I HAD STEPPED THE GAS PEDAL ALL THE WAY DOWN. IT REFIRED AGAIN AND SPED UP AGAIN. I DON'T KNOW WHAT HAVE CAUSED THIS BUT MY OLDEST SON ALSO NOTICED THAT DURING HIS EVERYDAY DRIVING TO UNIVERSITY. HAVE REPORTED TO VW CANADA WEBSITE COMPLAINT TODAY (19/09/2010). ESPECIALLY OCCURRED IN FIRST AND SECOND GEAR. *TR

Fuel System, Diesel
Filed Sep 19, 20101,604 milesNM

HESITATION AFTER STOPPING AND THEN ACCELERATING. AUTO FEELS LIKE IT IS ABOUT TO STALL. HARD SHIFTING FROM 1ST TO 2ND GEAR. *TR

Fuel System, Diesel
Filed Sep 15, 2010600 milesCA

ON FRIDAY, SEPT 10, 2010, WHILE DRIVING SOUTH ON THE I 605 FREEWAY (LOS ANGELES COUNTY) AT APPROXIMATELY 12 NOON AT SPEEDS OF 60 TO 65 MPH THE ENGINE, WITHOUT WARNING, DIED, STOPPED. I MANAGED TO GET ONTO THE SHOULDER AND EVENTUALLY RESTART THE ENGINE. THIS FAILURE HAPPENED TWO MORE TIMES ON THE FREEWAY. ON THE FINAL STOP, AFTER CALLING VW, I WAS ABLE TO RESTART THE CAR AND COMPLETE MY DRIVE HOME (APPROX. 60 MILES). THAT EVENING WHILE DRIVING TO THE LOCAL MARKET THE SAME THING HAPPENED WITH THE ENGINE TWO MORE TIMES. I NOTIFIED THE DREW VW DEALERSHIP OF THE PROBLEM AND ARRANGEMENTS WERE MADE TO USE THEIR ROADSIDE SERVICE AND HAVE IT TOWED TO THE CARLSBAD, CA DEALERSHIP FOR DIAGNOSIS AND REPAIR. IT HAS NOW BEEN THERE THREE DAYS. AN ADDITIONAL FREQUENT PROBLEM IS THE ENGINE STALLING WHEN LEAVING A STOP. *TR

Power Train › Automatic Transmission
Filed Sep 13, 2010100 milesWA

I'VE A 2010 VW JETTA WAGON TDI, IT STALLS OUT, MOSTLY AT LOW IDLE AND ON HILLS SOMETIMES. IT ALSO DOESN'T ENGAGE SOMETIMES IN FORWARD AND ONCE IT DOES IT LURCHES. I'VE BEEN TOLD IT'S THE SHIFTING AND THAT THERE IS NO PROBLEM WITH THE CAR. I TOOK THE CAR IN THREE TIMES TO HAVE VW LOOK AT IT AND THEY SAID THERE WERE NO ISSUES ALL THREE TIMES. *TR

Engine and Engine Cooling › Engine
Filed Sep 9, 201010,000 milesCA

2010 VOLKSWAGEN JETTA REPEATEDLY SHUTS OFF WHILE DRIVING. POWER AND ACCESSORIES WORK (AC, RADIO) BUT ENGINE WILL NOT RESTART UNLESS CAR IS PLACED IN PARK AND KEY IS TURNED OFF AND THEN ON AGAIN. ATTEMPTING TO RESTART THE ENGINE WITH THE TRANSMISSION IN NEUTRAL DOES NOT WORK. THIS HAS HAPPENED WHILE ACCELERATING, WHILE STOPPED AND AFTER SUDDEN BRAKING. TWICE ON THE FREEWAY (EST SPEED 65 MPH) AND ONCE WHEN STOPPED WHILE GOING DOWNHILL. *TR

Power Train › Automatic Transmission
Filed Sep 7, 20104,500 milesCA

1. THE DSG TRANSMISSION IN MY JETTA SPORT WAGON WAS UN SAFELY LURCHING FORWARD AND SHIFTING HARSHLY FROM DAY ONE. 2. THE FAILURE HAPPENED WHEN TRYING TO MERGE ONTO THE FREEWAY AND IT WOULD NOT SHIFT AND WAS SLOWING AS IF SOMETHING WAS WRONG. AFTER TURNING OFF THE VEHICLE, I TRIED TO START IT AGAIN HOPING IT WOULD RESET. THE TRANSMISSION WAS LOCKED AND THE CAR WOULD NOT MOVE. 3. I AM WAITING FOR PARTS TO ARRIVE FROM GERMANY BUT STILL DO NOT HAVE THE CAR BACK AND TO BE HONEST, DON'T WANT IT. *TR

Fuel System, Diesel
Filed Sep 6, 201018 milesNJ

2010 JETTA TDI STALLS WHEN STARTING OUT. MOSTLY OCCURS IN 1ST GEAR AND SOMETIMES 2ND GEAR IF SLOWING DOWN (TO TAKE A TURN FOR EXAMPLE). IT SEEMS AS IF IT NEEDS TO BE GIVEN AN EXTRA SURGE OF FUEL BY DEPRESSING THE GAS PEDAL MORE THAN USUAL IN ORDER TO GET PAST THIS POINT. I HAVE BEEN DRIVING A MANUAL FOR 15 YEARS - 4 OF THEM JETTAS - AND HAVE NEVER ENCOUNTERED THIS KIND OF 'PLAY' IN THE CLUTCH. THIS MAKES FOR AN INCREDIBLY DANGEROUS SITUATION WHEN PULLING OUT ONTO A HIGHWAY WITH ONCOMING TRAFFIC. EVEN KNOWING THE POTENTIAL FOR STALLING AND COMPENSATING, I STILL STALL AT LEAST ONCE A WEEK. I'M NOT SURE IF VW HAS ACKNOWLEDGED THIS AS A SERIOUS PROBLEM YET, BUT I WOULD HOPE IT IS INVESTIGATED AND THAT A FIX IS MADE KNOWN ASAP. *TR

Fuel System, DieselCrash
Filed Sep 4, 20103,292 milesTX

HIGH PRESSURE FUEL PUMP FAILURE CAUSED CAR TO STALL AT HIGHWAY SPEED, ~68 MPH. PULLING OFF FREEWAY WITH DEAD CAR CAUSED A MINOR FENDER BENDER. BEING TOLD FUEL SYSTEM REPAIR IS $8700 BUT WILL LIKELY BE COVERED UNDER WARRANTY. I WISH TO REMAIN ANONYMOUS. 2010 VW JETTA TDI SPORTWAGEN, DSG TRANSMISSION, 3292 MI. *TR

Engine and Engine Cooling
Filed Sep 2, 20101,400 milesNY

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND STALLED AGAIN ON THE SAME DAY. VOLKSWAGEN WAS CONTACTED AND CLAIMED THAT THEY WERE UNAWARE OF ANY STALLING ISSUES WITH THE 2010 JETTA. THE VEHICLE WAS BEING REPAIRED BY THE DEALER FOR REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 1,400.

Engine and Engine Cooling › Engine
Filed Sep 2, 2010700 milesPA

HI, WE PURCHASED A 2010 VW JETTA TDI SPORTWAGEN IN SEPTEMBER OF LAST YEAR AND WITHIN THE FIRST 300 MILES IT WENT INTO A LIMP MODE WITH REDUCED POWER AND THE GLOWPLUG LIGHT WAS FLASHING. I LIMPED HOME AT HALF POWER AND PARKED IT. WHEN I WENT TO START IT TO SEE WHAT THE MILEAGE WAS THE CAR HAD NO PROBLEM. I MADE THE DEALER AWARE OF THIS AND THEY BLEW IT OFF AS A FLUKE AND IF IT HAPPENED AGAIN TO CALL THEM. AT AROUND 750 MILES WE WERE DRIVING ON THE HIGHWAY AND WERE PASSING A CAR WHEN THE CAR AGAIN WENT INTO A REDUCED POWER LIMP MODE AND ALMOST CAUSED ME TO GET INTO AN ACCIDENT SINCE THE PERSON BEHIND ME ALMOST REAR ENDED US. I HAD TO VERY CAREFULLY PULL OVER TO THE SIDE OF THE ROAD AT 10:00 PM. I SHUT THE CAR OFF AND RESTARTED IT AFTER WAITING 2 MINUTES AND IT STARTED UP AGAIN LIKE NOTHING HAPPENED. I CALLED MY DEALER AND MADE AN APPOINTMENT TO DROP IT OFF TELLING THEM I DON'T WANT IT BACK UNTIL THE PROBLEM IS FIXED. THEY KEPT IT FOR TWO WEEKS AND DROVE IT AROUND PUTTING 500 MILES ON IT THAT THEY SAID WERE TROUBLE AND EVENT FREE. THEY COULDN'T REPLICATE THE PROBLEM AND WHEN THEY RAN A DIAGNOSTIC THEY FOUND THAT THE EGR VALVE WAS THROWING A CODE. THEY SAID THAT THEY CHECKED IT, CLEARED THE CODE AND THAT'S IT. NOW AFTER ALMOST 10,000 MILES WE NEVER HAD A PROBLEM AGAIN BUT I DO BELIEVE THEY DID A SECRET FIX AND GAVE IT BACK TO ME. IT WAS VERY SCARY TO HAVE THE STALLING HAPPEN TO ME OUT OF THE BLUE ON THE HIGHWAY. SOMEONE NEEDS TO INVESTIGATE THIS. *TR

Electrical System
Filed Sep 1, 20104,746 milesVA

2010 VW JETTA WOLFSBURG SHUT DOWN WHILE IN OPERATION ON A HIGHWAY WHILE UNABLE TO GET SAFELY OUT OF THE WAY OF TRAFFIC. ENGINE SHUT OF AND I WAS UNABLE TO RESTART THE ENGINE WITH THE KEY. WITH THE CAR IN NEUTRAL AND IN PARK THE ENGINE WOULD NOT TURN OVER. I EVENTUALLY REMOVED THE KEY AND REINSTALLED IT. AT THIS POINT THE ENGINE TURNED OVER AND STARTED. TOOK THE CAR TO THE VW DEALER AND IT WAS DETERMINED THAT THE IGNITION CONTROL MODULE IN THE STEERING COLUMN WAS DEFECTIVE. HOWEVER IT WAS NOT A CONSTANT FAILURE AND THE CAR COULD STOP RUNNING AT ANY TIME. OTHER DEFECT WAS THE WIPER MOTOR STOPPED OPERATING AT APPROXIMATELY 1800 MILES. THIS WAS ALSO REPLACED BY THE DEALERSHIP. *TR

Engine and Engine Cooling
Filed Aug 31, 201010,058 milesMA

3 MONTHS AFTER PURCHASE CAR WAS STALLING LIKE IT WANTED TO TAKE OFF, BUT WAS DRAGGING. I WAS TOLD BY DEALER SLIGHT DEFECT PARTS WERE REPLACED. RECENTLY, CAR STOPPED ON ME TWICE WHEN I MADE A COMPLETE STOP AT THE LIGHT. POWER REMAINED ON, BUT I HAD TO RESTART THE CAR. *TR

Engine and Engine Cooling
Filed Aug 31, 2010100 milesMO

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 25-35 MPH, THE ENGINE STALLED WITHOUT WARNING FOR THREE SECONDS AND RESUMED. THE INSTRUMENT PANEL GAUGE READ NORMALLY DURING THE FAILURE. THE FAILURE OCCURRED AT LEAST TWO TO THREE TIMES A DAY OR GREATER; AND REACHED THE NUMBER OF FIFTEEN TIMES WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DETECT A PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES FOR THE SAME FAILURES WHICH THERE WERE NO RESOLUTIONS. IN ADDITION, THE FAILURE OCCURRED WHEN THE VEHICLE WAS AT A COMPLETE STOP WITH AN INCREASE IN THE ENGINE RPMS AND THE TACHOMETER DISPLAYING A DIFFERENT READING. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100.

Vehicle Speed Control
Filed Aug 27, 20105,925 milesNC

2010 VW SPORTWAGON DSG STALLED AT TRAFFIC SIGNAL. HD TO SHIFT INTO PARK AND TURN IGNITION OFF LOCKING STEERING WHEEL, AND THEN BACK ON TO RESTART ENGINE. *TR

Power Train › Manual Transmission
Filed Aug 19, 201025 milesNC

2010 JETTA TDI MANUAL TRANSMISSION--CLUTCH STALLS DANGEROUS DUE TO NEW CLUTCH RESPONSE COMBINED WITH DIESEL TURBO LAG. WHEN I PURCHASED MY NEW CAR, THE SALESMAN AT VW OF LANGHORNE, PA, WAS CERTAIN THAT I WOULD "KILL THE CLUTCH" ON THE FIRST DRIVE AS HAD ALL OTHER PEOPLE WHO PURCHASED A MANUAL 2010 TDI. THE CLUTCH RESPONSE IS SOMEHOW DIFFERENT THAN ANY OTHER CAR AND AFTER ADDING THE "DIESEL TURBO LAG," IT MAKES FOR A DANGEROUS FIRST ACCELERATION. TO MY SALESMAN'S SURPRISE, I DID NOT STALL THE CAR WHEN I DROVE IT OFF THE LOT. HOWEVER, I HAVE SINCE STALLED IT SEVERAL TIMES IN TRAFFIC. WHEN THE CLUTCH STALLS, DRIVER MUST COMPLETELY TURN OFF IGNITION AND TURN IT BACK ON BEFORE ATTEMPTING TO CLUTCH-DRIVE AGAIN. THIS IS A KNOWN ISSUE AMONG 2010 MANUAL TDI OWNERS AND ONE FREQUENTLY DISCUSSED BECAUSE IT IS VERY DANGEROUS. SOME OWNERS ON "TDI CLUB" LIST SERVER ARE CHANGING OUT THEIR OWN CLUTCHES TO STAY ALIVE. I AM AN EXCELLENT "STICK" DRIVER WITH 25 YEARS EXPERIENCE IN MANY VEHICLES. SOMETHING NEEDS TO BE DONE ABOUT THIS CLUTCH ISSUE BEFORE PEOPLE GET KILLED. IT'S NOT MY DRIVING PROBLEM OR MY PARTICULAR CAR'S PROBLEM--IT IS A PROBLEM WITH ALL 2010 MANUAL TDI CLUTCH STARTS. I CANNOT LET ANYONE ELSE DRIVE MY CAR, EVEN MY OWN HUSBAND (WHO DRIVES A 2003 MANUAL TDI GOLF), BECAUSE I AM AFRAID HE WILL GET KILLED PULLING OUT IN TRAFFIC AS CLUTCH STALLS ARE FREQUENT WITH THE 2010 MANUAL TDI JETTA MODEL--EVEN AFTER YOU GET USED TO IT. I PREVIOUSLY OWNED A 2001 MANUAL TDI JETTA AND DROVE IT FOR

Vehicle Speed ControlCrash
Filed Aug 19, 2010345 milesNJ

I WAS PULLING INTO A PARKING SPACE WITH A NEW 2010 WOLFSBURG JETTA I HAD MY FOOT ON THE BRAKE WHEN IT ACCELERATED UNEXPECTEDLY OVER A DECORATIVE DIVIDER. THE CAR DID NOT RESPOND TO REPEATED ATTEMPTS TO STOP IT. I USED TWO FEET AND WAS LITERALLY OFF MY SEAT TRYING TO CONTROL THE CAR. IT FINALLY STOPPED. I WAS LUCKY NO PEDESTRIANS OR MYSELF AND PASSENGER WAS INJURED. VW SUPPOSEDLY CHECKED THE CAR AND SAID IT IS OPERATIONAL; HOWEVER AT THE FIRST THEY SAID MANY CODES CAME UP BUT NO ONE WOULD TELL ME WHAT THE CODES WERE. THIS CAR HAD 345 MILES AND I THINK IT IS UNSAFE TO DRIVE THE COMPUTER OVER RODE WHAT I WAS WANTING THE CAR TO DO. UPDATED IVOQ 09/08/10 *TR

Service Brakes, HydraulicCrash
Filed Aug 18, 20104,500 milesCA

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT WAS REVERSING 5 MPH FROM A RESIDENTIAL DRIVEWAY WHEN THE EPS AND MALFUNCTION INDICATOR WARNING LIGHTS ILLUMINATED ON THE DASHBOARD. THE DEALER ADVISED THERE WAS A DEFECT IN THE ELECTRICAL WIRING AND RE-ROUTED THE WIRING. ON A SEPARATE OCCASION WHILE ATTEMPTING TO START THE VEHICLE, THE STEERING WHEEL LOCKED AND THE CONTACT WAS UNABLE TO TURN THE KEY IN THE IGNITION. AFTER SEVERAL ATTEMPTS, SHE WAS ABLE TO START THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND THERE WERE NO REPAIRS. THE FAILURE RECURRED THREE TIMES. AT A LATER DATE, WHILE SITTING IDLE WITH THE BRAKE DEPRESSED, THE VEHICLE BEGAN TO ROLL AWAY. THE CONTACT THEN ADDED MORE PRESSURE TO THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP. THE VEHICLE WAS SHIFTED INTO PARK BUT TO NO AVAIL. THE CONTACT THEN UTILIZED THE EMERGENCY BRAKE BUT THE VEHICLE CONTINUED TO ROLL, GRADUALLY COMING TO A STOP BEFORE LIGHTLY CRASHING INTO ANOTHER VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE APPROXIMATELY 4,500. UPDATED 11/16/10. *LJ

Structure
Filed Aug 12, 2010TX

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. DURING MODERATE TO HEAVY RAINY WEATHER CONDITIONS LARGE AMOUNTS OF WATER FLOWED ONTO THE WINDSHIELD DUE TO THE DESIGN OF THE ROOF. THE DESIGN OF THE WINDSHIELD WIPERS ALSO FORCED LARGE AMOUNTS OF WATER INTO THE VIEWING RANGE OF THE DRIVER. THE MANUFACTURER WAS NOTIFIED AND INFORMED HIM THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 1,754. UPDATED 10/26/10. *LJ UPDATED 10/26/10*JB

Service Brakes, Hydraulic
Filed Aug 10, 2010CA

2010 VOLKSWAGEN JETTA TDI SEDAN. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE. THE SERVICE CONSULTANT SAID THE REAR BRAKES NEEDED TO BE REPAIRED AND THAT THIS WAS NORMAL FOR THIS VEHICLE. THIS IS NOT NORMAL FOR ANY VEHICLE. A BASIC UNDERSTANDING OF PHYSICS TELLS YOU THE FRONT BRAKES DO THE MAJORITY OF DECELERATING A VEHICLE. *TR

Power Train › Automatic Transmission
Filed Jul 29, 20103,500 milesNJ

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT WAS ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP HOWEVER THE VEHICLE WAS VERY SLOW TO INCREASE IN SPEED UNTIL THE CONTACT RELEASED HIS FOOT FROM THE ACCELERATOR PEDAL. THE CONTACT THEN DEPRESSED THE ACCELERATOR AND THE VEHICLE RESUMED NORMAL OPERATION. THE DEALER ADVISED THAT HE WAS NOT FAMILIAR WITH THE TYPE OF FAILURE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 3,500.

Unknown or Other
Filed Jul 27, 20102,500 milesAL

2010 JETTA TDI (DIESEL) - AT LESS THAN 3,000 MILES, THE CAR BEGAN STALLING WHEN ACCELERATING FROM A COMPLETE STOP. THIS HAS OCCURRED AT LEAST SIX TIMES. HAVE TO RELEASE FOOT FROM ACCELERATOR AND RE-APPLY IN ORDER TO GET CAR TO MOVE AHEAD; SOMETIMES IT TAKES MULTIPLE ATTEMPTS TO GET THE CAR TO MOVE. ONCE POWER IS ESTABLISHED, THE CAR LURCHES FORWARD AT FULL POWER. THE CAR CURRENTLY HAS LESS THAN 6,500 MILES. THE STALLING HAS OCCURRED WITH ONCOMING TRAFFIC HEADING TOWARD US AND CREATES A VERY DANGEROUS SITUATION. CAR HAS BEEN TO DEALERSHIP SEVERAL TIMES FOR OTHER MINOR ISSUES, AND IS CURRENTLY AT DEALERSHIP UNDERGOING MORE RESEARCH AND WORK RELATED TO THIS PROBLEM. ANOTHER PROBLEM WHICH STARTED AT AROUND 5,000 MILES WAS WHEN I PUT THE CAR IN GEAR TO DRIVE, I HEARD A RATCHETING-TYPE OF SOUND. THIS HAS HAPPENED AT LEAST THREE TIMES. DEALER CHECKED THIS OUT AND ADVISED NO PROBLEM FOUND. *TR

Service Brakes, Hydraulic
Filed Jul 18, 201013,000 milesOH

2010 VW JETTA TDI SPORTSWAGEN. AFTER 30 MILE DRIVE, LEFT REAR TIRE/WHEEL WERE VERY HOT TO THE TOUCH, STRONG ODOR OF "HOT BRAKE". REMAINING WHEELS WERE NORMAL. PARKING BRAKE WAS NOT ENGAGED, AND THERE WAS NO TRAFFIC/STOP-N-GO. *TR

Tires
Filed Jul 8, 20107,000 milesPA

TIRE DEVELOPED A BUBBLE IN THE SIDEWALL WHILE DRIVING. THIS IS A NEW VEHICLE ORIGINAL EQUIPMENT TIRE WITH 7000 MILES ON IT. THE TIRE MAKE IS CONTINENTAL CONTIPROCONTACT 225/45 R17 91H, DOT AFTY PXH6. *TR

Fuel System, Diesel
Filed Jul 1, 20106,500 milesNY

THIS IS A FOLLOW UP TO ODI#10336565. MY CAR IS STILL STALLING WHEN PULLING INTO TRAFFIC. THIS IS BECOMING VERY UNSAFE. AFTER THE CAR IS WARM IT STALLS WHEN CROSSING TRAFFIC. THIS HAS OCCURRED 3 TIMES SINCE THE CAR WAS SUPPOSEDLY REPAIRED. MY CAR HAS LESS THAN 7000 MILES ON IT. *TR

Fuel System, Diesel
Filed Jun 25, 20106,405 milesOR

MIL LIGHT, AND GLOW PLUG LIGHT START APPEARING FOR NO APPARENT REASON. CAR LOSES ACCELERATION GOING UP HILLS AND BECOMES DANGEROUS IN TRAFFIC. IT OCCURS SPORADICALLY. MIL LIGHT HAS BEEN ON FOR 3 PLUS MONTHS. AUTHORIZED SERVICE GARAGE CANNOT DETERMINE REASONS FOR THESE LIGHTS. CHANGES A FEW COMPONENTS. EVEN AFTER ROUTINE 10K SERVICE, PROBLEM CONTINUES. *TR

Fuel System, Diesel
Filed Jun 16, 20106,150 milesNY

WHILE PULLING OUT ONTO A BUSY STREET MY CAR SUDDENLY STALLED ALMOST CAUSING A COLLISION. THIS OCCURRED ON 05/24/2010LEGEND AUTORAMA HAD THE CAR UNTIL 06/14/2010. THEY REPLACED TWO FUEL PUMPS. PART # 5N0-906-129-B & 03L-130-755-A. -I PICKED UP MY JETTA ON MONDAY JUNE 14, 2010. I DROVE ABOUT 20 MINUTES IN LIGHT TRAFFIC WHEN I HEARD A HUMMING SOUND. I ARRIVED AT MY DESTINATION, OPENED THE HOOD AND HEARD A BUZZING SOUND COMING FROM THE FUEL FILTER AREA. I TURNED OFF THE CAR AND PICKED UP WHAT I NEEDED FROM MY DESTINATION. I CAME BACK TO THE CAR STARTED IT AND NOTICED THE NOISE WENT AWAY. WHEN I ARRIVED HOME THE BUZZING WAS BACK. I CALLED ED AND NOTIFIED HIM THAT THERE WAS SOMETHING WRONG WITH THE CAR. HE SAID COME BACK.-I HAD TO GO OUT A FEW HOURS LATER. I STARTED THE CAR AND NOTICED THAT THE NOISE WAS GONE. I PROCEEDED TO MY DESTINATION. WHILE MERGING ONTO THE HIGHWAY THE CAR STALLED ON THE RAMP WHEN I WAS ACCELERATING TO NORMAL HIGHWAY SPEED AND THE CARS BEHIND ME ALMOST COLLIDED INTO THE REAR OF MY CAR. SINCE I WAS BLOCKING TRAFFIC I FRANTICLY KEPT TRYING TO START THE CAR. IT FINALLY STARTED AFTER 8 OR 9 ATTEMPTS. THE CAR PROCEEDED TO RUN INCONSISTENTLY. IT STALLED AGAIN, AND NOW THAT MY HAZARD FLASHERS WERE ON PEOPLE GAVE ME A LITTLE MORE ROOM. I EXITED THE HIGHWAY AND PROCEEDED DIRECTLY HOME. THE ENGINE KEPT SURGING THEN STALLING. WHEN I GOT TO MY DRIVEWAY IT SEEMED TO IDLE SMOOTH BUT THE BUZZING WAS LOUDER THAN EVER AND I WAS ABLE TO FEEL A VIBRATION IN THE STEERING WHEEL.

Power Train
Filed Jun 14, 20102,400 milesFL

2010 VOLKSWAGEN JETTA TDI(DIESEL) SHUTS OFF WHILE DRIVING. THIS HAS HAPPENED THREE TIMES TO ME WHILE DRIVING. VEHICLE USUALLY START UP AFTER WITHOUT DIFFICULTY. VEHICLE HAS APPROX 2800 MILES. ONE TIME IT HAPPENED IN A MAJOR HIGHWAY INTERSECTION. THIS IS VERY DANGEROUS. VEHICLE WAS TAKEN TO VW WHERE REPAIRS WHERE SUPPOSEDLY MADE. REPAIRS MADE WERE 02 SENSOR AND COMPUTER UPDATE. A FEW DAYS LATER VEHICLE SHUT DOWN ONCE AGAIN WHILE DRIVING AFTER THE VW "REPAIRS". THERE DOES NOT SEEM TO BE A PATTERN TO THE INCIDENCES. VEHICLE IS CURRENTLY AT VW UNDERGOING TESTS. ANOTHER ODD THING IS THAT THE FACTORY BLUETOOTH STEREO HAS NOT WORKED SINCE THE FIRST TIME THE VEHICLE SHUT OFF WHILE DRIVING. *TR

Power Train › Automatic Transmission
Filed Jun 1, 20101,190 milesPA

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I PURCHASED A NEW 2010 VW JETTA SE ON 1/28/10. VIN [XXX] . CURRENT MILEAGE ON VEHICLE IS LESS THAN 1300 MILES. CAR HAS A AUTOMATIC - DSG TRANSMISSION. IN MID MAY OF 2010 I BEGAN HAVING SEVERE PROBLEMS WITH THE TRANSMISSION LOCKING INTO 3, 4 GEARS WHILE IN DRIVE ESPECIALLY WHEN ENTERING TRAFFIC FROM A START.. THIS CREATES A SEVERE POWER REDUCTION FROM A START AND CAN BE LIFE THREATING, AND CAUSE INVOLVEMENT IN BROAD SIDE ACCIDENT WHILE ENTERING THE FLOW OF TRAFFIC. TRANSMISSION ALSO JOLTS AND BOLTS WHEN DRIVING, AND WHEN PLACING IN REVERSE OR DRIVE FROM A START. THE CAR HAS SHIFTED IN NEUTRAL ONCE WHILE DRIVING. I HAVE HAD AT LEAST 15 OCCURRENCES SINCE MAY 12TH. WHEN THE SITUATION HAPPENS I HAVE TO PULL OFF THE ROAD AND STOP AND WAIT FOR A SAFE CONDITION TO PULL OUT IN THIRD (LOCKED) GEAR. I CANNOT DUPLICATE THE PROBLEM AT WILL IT JUST OCCURS WITHOUT WARNING. SOMETIMES THE PROBLEM SEEMS TO RESET TO NORMAL IF YOU TURN OFF THE IGNITION AND WAIT 5-10 MIN BEFORE RESTARTING. VW/AUDI HAVE HAD NUMEROUS REPORTS OF PROBLEMS WITH THIS DSG TRANSMISSION. HAD A PROBLEM WITH MY 2008 GTI AND THE METRONICS WHICH VW SENT OUT A SAFETY BULLETING AND REPLACED THE UNIT LAST JULY. THIS PROBLEM IS FAR WORSE THAN ROUGH SHIFTING IT'S LIFE THREATING. HAD A REAL SCARY INCIDENT YESTERDAY, LOCKED INTO THIRD AND THEN JUMPED INTO NEUTRAL, HAD TO COAST TO BURM. CAR IS CURRENTLY TODAY IN THE DEALERSHIP AS I WILL NOT DRI

Power Train › Automatic Transmission › Lever and Linkage › Floor ShiftCrash
Filed May 25, 20103,500 milesNY

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE VEHICLE ROLLED AWAY AND CRASHED INTO A TELEPHONE POLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THEY WOULD TAKE THE LIABILITY FOR THE DEFECTIVE GEAR SHIFT SELECTOR, BUT THE CONTACT WOULD BE LIABLE FOR THE STRUCTURAL DAMAGES CAUSED BY THE CRASH. THE CONTACT STATED THAT THE VEHICLE HAS A FUNCTION WHERE THE KEY COULD BE REMOVED FROM THE IGNITION WITHOUT THE VEHICLE BEING PLACED IN THE PARK POSITION. THE CONTACT BELIEVED THAT THE MANUFACTURER SHOULD TAKE THE LIABILITY OF THE STRUCTURAL DAMAGE THAT WAS CAUSED BY THE MANUFACTURING DEFECT. THE FAILURE AND CURRENT MILEAGES WERE 3,500.

Electrical System › Instrument Cluster/Panel
Filed May 13, 2010NC

1. MANUFACTURING DEFECT PROBLEM: THE INSTRUMENTS LIGHTS INTERFERE WITH SEEING THE ROAD AT NIGHT. DESCRIPTION: THE INTENSITY OR BRIGHTNESS OF THE INSTRUMENT LIGHTS ARE TOO HIGH SUCH THAT OBJECTS ON THE ROAD ARE NOT SEEN WELL ON A DARK NIGHT ON AN UNLIGHTED ROAD. THIS IS EVEN WITH MAXIMUM DIMMING OF THE LIGHTS 2. FAILURE IS PRESENT CONTINUOUSLY AS PART OF VEHICLE DESIGN 3. THE MANUFACTURER OF THE VEHICLE STATES THAT NOTHING CAN BE DONE. *TR

Electrical System
Filed May 12, 2010360 milesMA

CAR'S HORN TAKES UNUSUAL EFFORT TO HONK, AND THERE IS A ONE SECOND DELAY BETWEEN WHEN THE HORN IS PRESSED AND THE SOUNDING OF THE HORN. FOR INSTANCE, THE WHEN DOING THE CUSTOMARY TWO HONKS TO REMIND SOMEONE NICELY TO GO, THE SOUND ONLY BEGINS WELL AFTER COMPLETION OF THE SECOND PRESS. THIS HAPPENED SINCE NEW, AT ALL SPEEDS, ON NO SPECIFIC DATE. (SPECIFIC DATE ONLY TO COMPLETE COMPLAINT) DEALER SAYS: "AS DESIGNED BECAUSE OTHER VEHICLES ON THE LOT DO IT TOO" BUT WILL NOT PROVIDE ANY DOCUMENTATION TO STATE THAT THE HORN WAS DESIGNED TO HAVE A DELAY. WHEN HORN IS NEEDED URGENTLY, DIFFICULT TO GET TO WORK WHILE DRIVING DUE TO EFFORT TO DEPRESS CORRECTLY. *TR

Power Train
Filed May 8, 20104,000 milesNC

I HAVE A JETTA TDI 2010 SPORT WAGON THAT HAS SIGNIFICANT PAUSE WHEN THE THROTTLE IS HELD CONSTANT. RANDOM BUT HAPPENS EVERY DAY. BROUGHT TO THE ATTENTION OF THE DEALERSHIP AND THEY SAID THEY KNEW OF THE PROBLEM BUT DON'T KNOW WHY THIS IS HAPPENING AND WILL CALL US IF THEY COME UP WITH A FIX! *TR

Power Train › Manual Transmission
Filed Apr 21, 20104,100 milesIL

I'VE HAD 3 AUTOMOBILES SINCE 1986 WITH MANUAL TRANSMISSIONS AND DON'T RECALL A STALLING PROBLEM LIKE I'M HAVING NOW WITH MY VW 2010 JETTA TDI. IT STARTED WITH A TEST DRIVE AND A NUMBER OF TIMES AFTER PURCHASE. I ASSUMED MY MOTOR SKILLS WOULD ADAPT AND THE PROBLEM WOULD BECOME LESS FREQUENT. HOWEVER, THE PROBLEM PERSISTS, SPECIFICALLY AT INTERSECTIONS WHEN PULLING AWAY FROM A COMPLETE STOP, A ROLLING STOP, OR WHEN BRAKING/CLUTCHING HARD. IT ALSO HAPPENS WHEN I TRY TO SLOWLY GO OVER BUMPS OR UP HILLS. THE MOST RECENT INCIDENT RESULTED IN SLIGHT DAMAGE TO MY CAR. I WAS LEAVING A CONDO GARAGE IN WHICH I HAD TO GO UP A STEEP DRIVEWAY, THROUGH AN AUTOMATIC GARAGE DOOR AND OUT AN ALLEY WITH A SPEED BUMP JUST OUTSIDE THE DOOR. THE COMBINATION OF THE DRIVEWAY, BUMP AND A TIGHT LEFT TURN MEANT THAT I HAD TO GENERATE RPMS INITIALLY, BUT THEN HAD TO TAPER DOWN IMMEDIATELY. MY FRONT WHEELS MADE IT OVER THE BUMP, BUT MY CAR STALLED AND I WAS NOT ABLE TO AT LEAST COAST MY REAR WHEELS OVER THE BUMP. ESSENTIALLY I WAS STUCK IN SUCH A SPOT THAT MY CAR CLEARED THE DOOR'S BEAM BUT A PART OF MY TRUNK WAS STILL IN THE PATH OF THE CLOSING DOOR. IN A PANIC I TRIED TO START THE CAR, BUT ANOTHER NUISANCE GOT IN THE WAY. YOU HAVE TO TURN THE KEY BACKWARD BEFORE TURNING THE IGNITION ON AGAIN. THAT AWKWARD FEATURE CAUSED ME TO FUMBLE AS IT HAD ON OTHER OCCASIONS AND IT TOOK ME THAT MUCH LONGER TO GET THE CAR STARTED. THE DOOR HIT MY CAR. THIS ISSUE IS AT LEAST FRUSTRATING, BUT AT MOST, ESPECIALLY AT INTE

Vehicle Speed Control
Filed Apr 20, 20104,850 milesWA

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED SHE WAS DRIVING AT SPEEDS OF 78 MPH WITH THE CRUISE CONTROL ACTIVATED. WHEN DEPRESSING THE BRAKE PEDAL TO DEACTIVATE THE CRUISE CONTROL, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARNING. THE CONTACT WAS BARELY ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND AS THE VEHICLE PROCEED TO TRAVEL OFF THE ROADWAY, SHE ENGAGED THE EMERGENCY BRAKE AND WAS ABLE TO STOP THE VEHICLE WITHOUT INCIDENT. THE DEALER TOOK THE VEHICLE FOR A TEST DRIVE BUT HE WAS UNABLE TO DUPLICATE THE FAILURE. A DIAGNOSTIC WOULD NOT PRODUCE ANY FAILURE CODES AND THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 4,850 AND THE CURRENT MILEAGE WAS 51,035.

Electrical System › Horn
Filed Apr 20, 201050 milesCA

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THERE WAS A MOMENTARY DELAY IN THE VEHICLE HORN RESPONSE. THE DEALER VERIFIED THERE WAS A BRIEF DELAY IN THE HORN RESPONSE BUT WOULD NOT PROVIDE ASSISTANCE WITH REPAIRS. VW CORPORATE INFORMED THE CONSUMER THE HORN WAS DESIGNED WITH THE DELAY. UPDATED EVOQ 10/22/10*JB

Electrical System › Horn
Filed Apr 19, 2010800 milesCA

TL*-THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA SPORTWAGEN. WHILE DRIVING APPROXIMATELY 55 MPH THE HORN WAS ENGAGED REPEATEDLY WITH A DELAY RESPONSE TIME. THE FAILURE OCCURRED AT ANY SPEED BEING TRAVELED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THAT THE HORN FUNCTIONED NORMALLY. THE MANUFACTURER INFORMED THERE WAS NOT A FAILURE AND THE HORN SOUND WAS DESIGNED WITH A DELAY PERIOD FUNCTION. THE VEHICLE HAD NOT BEE REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 800.

Exterior Lighting › Headlights
Filed Apr 14, 20101,000 milesCO

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA WAGON. THE CONTACT STATED THAT THE HEADLIGHTS WERE TOO DIM FOR THE CONTACT TO ADEQUATELY SEE THE ROAD IN FRONT OF HER WHILE TRAVELING 25 MPH AT NIGHT. THE DEALER WAS NOTIFIED REGARDING THE HEADLIGHTS BUT NO ACTION HAS BEEN TAKEN AT THIS TIME. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AT NIGHT. THE FAILURE MILEAGE WAS 1,000.

Vehicle Speed Control
Filed Apr 14, 20101,500 milesWI

WHEN TAKING FOOT OFF BRAKE AND IMMEDIATELY STEPPING HARD ON THE ACCELERATOR THERE WAS A SEVERE HESITATION/LAG BEFORE THE CAR TOOK OFF CROSSING TRAFFIC. ONCE IT KICKED IN IT TOOK OFF BUT IS A SERIOUS SAFETY CONCERN. I NOW WAIT A SECOND OR MORE FOR THE BRAKE SWITCH TO COMMUNICATE TO THE DSG TRANSMISSION TO TELL THE CLUTCH TO ENGAGE. VW MUST FIX THIS AS I COULD HAVE BEEN DRIVEN IN A COLLISION. THIS WAS MUCH MORE THAN TYPICAL TURBO LAG WHICH IS COMMON WITH DIESELS. THIS WOULD OCCUR REGULARLY IF I DIDN'T ADJUST MY DRIVING TO ACCOUNT FOR THE LAG. *TR

Fuel System, Diesel
Filed Apr 7, 2010400 milesCA

TL*THE CONTACT OWNS A 2010 VW JETTA TDI. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE BRAKES WERE APPLIED AND AN UNEXPECTED INCREASE OF PRESSURE OCCURRED WITHOUT WARNING. THERE WAS ALSO A NOISE ASSOCIATED WITH THE FUEL MOVEMENT IN THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS RELATED TO THE FUEL TANK BAFFLE. THE TECHNICIAN STATED THAT THERE WAS A DEFECTIVE FUEL TANK, AND THE FUEL TANK BAFFLE WAS NOT INSTALLED WHICH WOULD PREVENT THE FUEL MOVEMENT IN THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A SECOND OPINION IN WHICH THE DIAGNOSTIC TEST RESULTS WERE THE SAME AS PREVIOUSLY MENTIONED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE FUEL TANK MET THE REQUIRED SPECIFICATIONS. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 400. THE CURRENT MILEAGE WAS 56,000.

Power Train › Automatic Transmission
Filed Apr 7, 20103,000 milesVA

WHEN YOU STOP AT A LIGHT AND THEN GO TO TAKE OFF THE CAR HAS A SEVERE LAG (NO POWER) BARELY WILL MOVE. IT SHOWED UP ABOUT 2000 MILES 2010 JETTA TDI. *TR

Power Train › Automatic Transmission
Filed Feb 23, 20105,125 milesCA

LEAVING A PARKING LOT AND STOPPING FOR ONCOMING TRAFFIC I PRESSED THE GAS PEDAL TO MOVE ONTO THE HIGHWAY BUT CAR DID NOT MOVE. AFTER I PUT MY FOOT ALL THE WAY DOWN THE SECOND ATTEMPT THE CLUTCH ENGAGED AND THE CAR MOVED FORWARD. THE CAR IS A 2010 VW JETTA DIESEL. *TR

Power Train › Automatic Transmission
Filed Feb 17, 2010156 milesOK

MY 3 DAY OLD 2010 VW JETTA SPORTWAGEN WITH DSG WAS BEING MOVED IN OUR GARAGE AND IT WON'T ENGAGE IN REVERSE INITIALLY THEN IN ALL GEARS. THE CAR COULD BE LEFT IN GEAR AND NOT MOVE AT ALL. I CALLED THE 24 HOUR ROADSIDE ASSISTANCE AND THE CAR WAS TOWED THE DAY AFTER TO THE DEALERSHIP. THE DEALER DIAGNOSED IT WITH A MECHATRONICS PROBLEM AND NEEDED TO BE REPLACED. IT WAS ORDERED AND WE'RE WAITING FOR THE PART TO ARRIVE FOR APPROXIMATELY 4 WEEKS. IF VW DSG RECALLED THIS IN AUG 2009, WHY ARE WE STILL SEEING THIS SAME PROBLEM IN 2010? *TR

Visibility
Filed Dec 30, 2009335 milesAL

NEW 2010 JETTA SE WITHOUT RAIN SENSOR WINDSHIELD WIPERS. THE WIPER SPEED DECREASES WITH THE SPEED OF THE ENGINE AND DOES NOT CONSISTENTLY INCREASE WHEN THE ENGINE SPEED INCREASES. WHEN I SLOWED AS I APPROACHED A YIELD SIGN IN A DRIVING RAIN, MY WINDSHIELD WIPERS SLOWED SO MUCH THAT I WAS UNABLE TO SEE OUT THE WINDSHIELD. AS I ACCELERATED, THE SPEED DID NOT RETURN TO THE HIGH LEVEL AND I CONTINUED TO BE UNABLE TO SEE OUT THE WINDOW. A REPAIR WAS ATTEMPTED, THE WIPER MOTOR REPLACED, BUT NO CHANGE HAS RESULTED. I AM TOLD BY VW THAT THIS IS THE NEW DESIGN FOR THE WIPERS AND THERE IS NOTHING TO FIX. *TR

Power Train › Automatic Transmission
Filed Dec 28, 20091,600 milesVA

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE VEHICLE HESITATES AND SHUDDERS WHEN IT IS COLD. ALSO WHEN COLD,THE VEHICLE WILL NOT ACCELERATE OVER 35 MPH. THE VEHICLE WILL DOWN-SHIFT INTO NEUTRAL WHEN ATTEMPTING TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST FOUR TIMES. AT THE LAST INSPECTION, THE COMPUTER WAS REPROGRAMMED. AFTER THE REPAIR THE TRANSMISSION DID NOT OPERATE PROPERLY. A LETTER WAS SENT TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 1,600.

Power Train › Automatic Transmission
Filed Dec 28, 20094,500 milesTX

I HAVE A 2010 US VERSION VOLKSWAGEN JETTA TDI WITH THE DSG TRANSMISSION. THE CAR HAS AROUND 4500 MILES ON THE ODOMETER AND THIS PROBLEM HAS BEEN WITH THE CAR SINCE DAY #1. THE PROBLEM IS MANIFESTED AS A LURCHING, AND ERRATIC SHIFTING OF THE TRANSMISSION IN GEARS 1 TO 2 AS WELL AS FROM A STOP. EVEN THOUGH I DRIVE WITH A SOFT TOUCH, I CAN RARELY GET A SMOOTH START-OFF BECAUSE OF THE UNPREDICTABLE SHIFTING OF THE TRANSMISSION. ESPECIALLY NOTICEABLE IN STOP & GO DRIVING, I AM CONCERNED THAT THIS PHENOMENA MAY CAUSE AN ACCIDENT WHILE COMMUTING TO/FROM WORK. *TR

Visibility
Filed Dec 14, 20092,047 milesME

AFTER I CLOSED THE PASSENGER DOOR OF MY 2010 VW JETTA SPORTSWAGEN, THE FORWARD GLASS OF THE SUN ROOF EXPLODED OUTWARD. I AM IN THE PROCESS OF HAVING IT TRANSPORTED TO THE LOCAL VW DEALER TO HAVE IT REPAIRED. *TR

Power Train
Filed Dec 1, 2009900 milesFL

2010 VOLKSWAGEN JETTA TDI SEDAN, AUTOMATIC TRANSMISSION. VEHICLE STALLS FROM START POSITION, THEN CATCHES AND SURGES AHEAD, THROWING DRIVER'S HEAD BACK TO THE HEAD REST. CAR JUMPS AHEAD AND COULD CAUSE REAR END COLLISION TO TRAFFIC IN FRONT. *TR

Power Train › Automatic Transmission
Filed Nov 18, 2009347 milesMN

ON A 2 LANE ROAD ATTEMPTING TO PASS A VEHICLE THERE WAS A SUDDEN JERKING AND BUCKING OF THE CAR. FOR A MOMENT THERE WAS NO POWER TO WHEELS. THE ACTIONS THREW ME FORWARD INTO THE SEATBELT. AFTER A FEW VIOLENT SECONDS IT REGAINED POWER AND I WAS ABLE TO PASS THE OTHER VEHICLE. THERE IS ALSO HARSH DOWNSHIFTING OF THE GEARS AS I APPROACH A STOP. IT IS AS IF I HAVE SLAMMED ON THE BRAKES. THIS ACTION ALSO THROWS MYSELF AND PASSENGERS FORWARD. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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