2002 VW JETTA WITH 1.8 TURBO. FAULTY IGNITION COIL REQUIRES DEALER REPLACEMENT. 1) PART ON BACK-ORDER, SO CAR REMAINS UNDRIVEABLE AND IN SHOP FOR UP TO 2 WEEKS. 2) VW POLICY IS TO NOT REPLACE OTHER 3 IGNITION COILS DESPITE KNOWN FAILURE RATE. CAR IS UNDER WARRANTY AND DEALER & VW AMERICA ADMIT THAT PART IS DEFECTIVE, BUT CAR IS NO LONGER DEPENDABLE IN LIGHT OF RISK OF FUTURE COIL FAILURE.
2002 Volkswagen Jetta complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
PROBLEM WITH COIL PACKS ON 2002 VW JETTA 1.8T. PROBLEM IS WIDESPREAD AND INCAPACITATES VEHICLE. PRESENTS A DANGER TO THE SAFETY OF ANYONE DRIVING THE CAR ON MAJOR PUBLIC HIGHWAYS. PROBLEM IS WIDESPREAD AND A MANUFACTURER RECALL MUST BE MADE!!!
COIL FAILURE IN 1.8T ENGINE. I HAVE A '02 JETTA 1.8T. ONE OF THE FOUR IGNITION COILS DIED WHILE DRIVING. RESULT WAS COMPLETE LOSS OF POWER AND SUDDEN STOP WITHOUT BENEFIT OF BRAKE LIGHTS. THE CAR IS THEN UNDRIVABLE AND NEEDS TO BE TOWED TO A DEALER. THIS IS A HUGE SAFETY ISSUE AS HAD I BEEN MERGING INTO TRAFFIC OR HAD SOMEONE BEEN BEHIND ME, THIS WOULD HAVE CAUSED AN ACCIDENT. VW ACKNOWLEDGES THAT THERE WAS A FAULTY DESIGN AND HAS SINCE REDESIGNED THE PART. THEY ALSO ACKNOWLEDGE THAT AT SOME POINT EVERY COIL WILL FAIL IN A SIMMILAR MANNER. THEY, HOWEVER, REFUSE TO REPLACE THE OTHER THREE PRE-REVISION COILS WITH THE NEW PART UNTIL EACH OF THEM FAILS ON ITS OWN. THEY FURTHER REFUSE TO EVEN SELL THE PART (AS IT IS EASILY FIXED AND WOULD KEEP SOMEONE FROM BECOMING STRANDED IF THEY HAD A SPARE.) THIS IS ABSOLUTELY TERRIBLE. I WILL NEVER BUY ANOTHER VW BECAUSE OF THEY WAY THEY HAVE HANDLED THIS ISSUE. I AM AFRAID TO TAKE MY CAR ANYWHERE OUTSIDE OF A FEW MILES BECAUSE I KNOW THAT I WILL END UP STRANDED AT LEAST THREE MORE TIMES. I DID NOT PAY OVER $20,000 FOR AN UNSAFE AND UNRELIABLE CAR.
COILPACK FAILURE ON THE ENGINE. THE PARTIAL ENGINE FAILURE CAUSED THE CAR TO SHAKE VIOLENTLY WHILE DRIVING. IT WAS DIFFICULT TO BRING THE CAR OVER 25 MILES PER HOUR, EVEN ON THE HIGHWAY. AFTER A FEW MINUTES, THE CAR WAS SMOKING AND SMELLED BAD. THE VOLKSWAGEN DEALER TOLD US THAT LOTS OF CARS, PARTICULARLY THE ONES WITH 1.8T ENGINES, ARE HAVING THIS FAILURE. HE SAID THAT VOLKSWAGEN IS AWARE OF THE PROBLEM BUT THAT THE PART IS ON A NATIONAL BACKORDER. OUR CAR WAS IN THE SHOP FOR ALMOST THREE WEEKS.
THE ANTI-SLIP RESISTANCE LIGHT COMES ON, INDICATING IT'S NOT ACTIVATED, WHILE DRIVING. CAR JOLTS, WHICH MEANS IT DOES DECELERATION AND SUDDEN ACCELERATION. THE BATTERY LIGHT COMES ON WHILE IN REVERSE. CAR TOTALLY DIES WHEN THIS HAPPENS, DRIVER CAN DO NOTHING EXCEPT BRAKE, IT MEANS NOT STEERING AT ALL.
WHILE DRIVING "CHECK ENGINE" STARTED FLASHING, AND THERE WAS A ODOR COMING FROM THE AIR VENTS. THE DEALERSHIP INDICATED AFTER THAT THE NUMBER 2 IGNITION COIL HAD BURNT OUT. A MONTH LATER THE NUMBER 1 IGNITION COIL HAD BURNT OUT. REPLACED PART ON BOTH OCCASIONS. PH
WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING THE VEHICLE STARTED SHAKING AND VIBRATING AND SHUT OFF. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
COIL PACK FOR 2002 VOLKSWAGEN JETTA GLI (ENGINE: 24V VR6) WENT BAD. CAR NO LONGER ABLE TO BE DRIVEN AND IS AT SERVICE DEALERSHIP FOR INDEFINATE AMOUNT OF TIME BECAUSE REPLACEMENT PARTS ON NATIONAL BACKORDER.
IGNITION COILS OF A 2002 VW JETTA 1.8T "BURNED OUT" ACCORDING TO THE DEALER. HE INFORMED ME THIS IS A KNOWN AND WIDESPREAD ISSUE. THIS CAUSES THE CAR TO BEHAVE IRRATICALLY, CAUSING MY VEHICLE TO LUNGE FORWARD WHILE IDLING AT A RED LIGHT, AND VIBRATE VIOLENTLY WHILE DRIVING AT 20 MPH ON MY RESIDENTIAL STREET. AFTER DOING RESEARCH ON THE INTERNET TALKIGN TO THE TOW TRUCK DRIVER WHO TOWED THE CAR TO THE DEALERSHIP, AND INFORMATION FROM THE DEALERSHIP'S MECHANIC, I HAVE FOUND THAT A LARGE NUMBER OF OTHER OWNERS HAVE HAD THIS SAME PROBLEM WITH THIS PART. VW NORTH AMERICA WILL NOT ISSUE A RECALL VOLUNTARILLY, AND THIS COULD CAUSE A SERIOUS OR FATAL DRIVING CONDITION IF THIS HAPPENS WHEN TRAVELLING AT HIGHWAY SPEEDS AND THE CAR BEGINS TO VIOLENTLY SHAKE AND VIBRATE AS IT DID WHEN I WAS DRIVING, AND I FEEL THAT IT WARRANTS FURTHER INVESTIGATION BY THE NHTSA TO SEE IF AN ACROSS THE BOARD RECALL IS NECESSARY TO PROTECT BOTH OWNERS OF THESE VEHILCLES, AS WELL AS THOSE WHO SHARE THE ROAD WITH US. I HAVE BEEN TOLD THAT DUE TO THE LARGE NUMBER OF PEOPLE WHO HAVE HAD THE SAME PROBLEM THAT VOLDWAGEN CANNOT GET ENOUGH OF THESE COILS TO REPLACE IN THOSE OF US WHO NEED THEM, LET ALONE A RECALL DUE TO THE SHEER NUMBERS OF PEOPLE WHO ARE BREAKING DOWN DUE TO THIS... THIS REALLY SHOULD BE LOOKED INTO BEFORE IT KILLS SOMEONE .
WHILE TRAVELING ON THE HIGHWAY THE VEHICLE WILL SHAKE AND VIBRATE DUE TO THE IGNITION COIL SPRING. DEALER IS AWARE OF THE PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION. PH
COIL PACK FAILURE WHILE ACCELERATING TO GET ONTO HIGHWAY. SEEMS TO BE A WIDESPREAD OCCURENCE.
MY 2002 VW JETTA 1.8T ENGINE STARTED TO RUN ROUGH, CHECK ENGINE LIGHT BEGAN TO BLINK, AND CAR SMELLED FOUL LIKE BURNING RUBBER AND SULFUR. ENGINE POWER WAS SIGNIFICANTLY REDUCED. I WAS IN BUSY TRAFFIC, BUT FORTUNATELY, WAS ABLE TO PULL OVER SAFELY. HAD CAR...... TOWED TO VW DEALER. NO SURPRISE- FAULTY IGNITION COIL. ALTHOUGH THIS IS KNOWN TO BE A BAD PART, DEALER STATED THAT VW WOULD NOT REPLACE ALL 4 COILS, JUST THE BAD ONE, BECAUSE THE COMPUTER CODE ONLY INDICATED ONE BAD COIL. DEALER SAID THAT VW DOESN'T HAVE ENOUGH REPLACEMENT PARTS TO REPAIR ALL 4. JUST WAITING FOR THE OTHERS TO FAIL...HOPEFULLY IN A SAFE LOCATION.
WHILE DRIVING AT ANY SPEED AND WITH NO WARNING ENGINE CHECK LIGHT WOULD COME ON; THEN, VEHICLE WOULD SHUT OFF. DEALER NOTIFIED. TS...*AK
TWICE NOW, A SINGLE IGNITION COIL HAS FAILED ON MY 2002 VW JETTA 1.8T THIS RESULTS IN IMMEDIATE FAILURE OF THE CAR TO HAVE SUFFICIENT DRIVING POWER, PREVENTING THE CAR FROM BEING DRIVEN ANY FURTHER. THE COMPANY HAS NOT RECALLED THEM _YET_ HOWEVER THOUSANDS OF US ARE HAVING THE SAME PROBLEM. MY BIGGEST COMLIANT IS THAT THEY WILL ONLY FIX ONE COIL AT A TIME, VIRTUALLY GUARANTEEING THAT WE WILL BE STRANDED 2 MORE TIMES IN THE NEXT FEW WEEKS.
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING, VEHICLE SHUT DOWN AND WOULDN'T RESTART. PLEASE FURNISH ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM.*JB
ON A VERY COLD NIGHT, I PULLED OUT OF A PARKING LOT AS NORMAL WHEN THE CAR LOSS ACCELERATION AND THE ENGINE LIGHT STARTED FLASHING. THE CAR WAS TOWED TO VW DEALER FOR REPAIRS. VW SERVICED THE CAR UNDER WARRANTY AND REPLACED THE FAULTY IGNITION COIL. MY RESEARCH OF THE ISSUE ONLINE, HOWEVER, IMPLIES THAT THE REMAINING ORIGINAL IGNITION COILS IN THE ENGINE ARE ALSO LIKELY TO FAIL AND VW WILL NOT REPLACE THEM UNTIL THEY ACTUALLY FAIL. (HTTP://WWW.AUTOWEEK.COM/SEARCH/SEARCH_DISPLAY.MV?PORT_CODE=AUTOWEEK&CAT_CARNEWS&CONTENT_CODE=08716829&SEARCH_TYPESTD&SEARCH_ID=897428&RECORD=1). CONSIDERING THIS IIS A KNOWN VULNERABILITY THAT HAS OCCURRED IN A GREAT NUMBER OF THESE CARS, I WOULD LIKE TO SEE THE CAR RECALLED FOR A MORE PERMANENT FIX. *PH **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**770838
WHILE DRIVING WITHIN THE CITY, THE FRONT DRIVER AND PASSENGER AIR BAGS DEPLOYED. THE VEHICLE WAS TAKEN TO A VOLKSWAGEN DEALERSHIP WHICH DIAGNOSED THE PROBLEM. DEALER STATED THE COMPUTER HAD INDICATED AND ACCIDENT HAD OCCURRED. PLEASE DESCRIBE DETAILS.*JB
WHILE DRIVING, VEHICLE SHUT OFF WITHOUT NO WARNING, CONSUMER TOOK THE VEHICLE TO THE DEALER, AND CONSUMER WAS INFORMED THAT THE IGNITION COILS WERE DEFECTIVE. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB
I WAS 1300 MILES FROM HOME AND 3 HOURS FROM THE NEAREST DEALERSHIP WHEN MY COIL WENT OUT AND I HAD TO SPEND EXTRA TIME AWAY FROM HOME. CAR ONLY HAS 12000 MILES AND NOW THE DEALER TELLS ME THE OTHERS WILL GO SOON.
2002 JETTA 1.8 T, START SHAKING AFTER DRIVING FOR 5 MINUTES. DEALER DETECTED AS A FAILED IGNITION COIL PROBLEM.
>I HAVE A CAR PROBLEM. I HAVE A 2002 JETTA AND HAVE MADE ONLY 9 PAYMENTS. >> IT HAS BEEN IN THE SHOP 2 TIMES IN A MONTH, BOTH TIMES IT WAS A "COIL" >> PROBLEM AND 2 COILS HAD TO BE REPLACED. I HAVE FOUND OUT THAT THIS IS A >> MAJOR PROBLEM AND VW HAS CHOSEN NOT TO ISSUE A RECALL ON THE CARS AFFECTED BY THIS "COIL" PROBLEM. I SEE TONS OF NOTES ON THE INTERNET FROM PEOPLE ALL OVER THE US WITH THE SAME ISSUE. SOME PEOPLE ARE HAVING TO WAIT OVER A MONTH FOR THE PART TO COME IN B/C VW CANNOT MAKE ENOUGH, QUICKLY ENOUGH. WHO SHOULD I CONTACT TO EXPRESS MY CONCERN AND HOPEFULLY GET A RECALL ISSUED? I HAVE CALLED VW DIRECTLY AND THEY JUST TELL ME THEY ARE SORRY >> AND OFFER ME 100.00 GIFT CERT FOR THEIR MERCHANDISE. THERE ARE 4 COILS IN >> THE ENGINE, SO AT THIS POINT SOME OF US JUST HAVE TO CROSS OUR FINGERS AND >> PRAY WE DON'T BREAK DOWN AGAIN, INSTEAD OF VW JUST RECALLING THE CARS AND >> REPLACING ALL OF THE COILS AT ONE TIME, THEY SAY THEY MUST BE BROKEN TO BE >> FIXED.
CONSUMER STATES THE ENGINE DOES NOT WORK,CONSUMER STATES ENGINE COIL IS FAILING. TS
WHILE DRIVING VEHICLE'S COIL PACKS FAILED CAUSING VEHICLE TO STALL. DEALER NOTIFIED AND REFUSES TO REPAIR ALL FAULTY PARTS. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
CONSUMER STATES WHILE DRIVING THE VEHICLE THE VEHICLE WOULD JERK BACK IN FORTH. TS
1 IGNITION COIL ON MY 2002 1.8T VW JETTA WAGON FAILED ON SATURDAY 12-19. CAR HAS BEEN TOWED TO THE DEALERSHIP, STILL AWAITING PART TO ARRIVE!!
WHILE DRIVING VEHICLE AT ANY SPEED THE ENGINE LOOSES POWER. TOOK TO DEALER AND DEALER STATES' THE EMISSIONS COIL IS DEFECTED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
COIL PACK FAILURE (2ND IN LESS THAN 3000 MILES)
2002 JETTA GLX (V6). CAR HAS 10,000 MILES ON IT AND THE SECOND IGNITION COIL PACK JUST FAILED. CAR HAS BEEN IN THE SHOP FOR 3 WEEKS WAITING FOR PARTS THIS TIME AROUND. DEALER INDICATED THAT SEVERAL OTHER JETTAS HAVE BEEN BROUGHT IN WITH THE SAME PROBLEM. OTHER VW OWNERS (PASSAT) INDICATED SIMILAR PROBLEMS. OTHER DEALERS INDICATE SIMILAR PROBLEMS AND LONG WAIT TIMES. I SEE FROM OTHER COMPLAINTS ON THE NHTSA WEBSITE THAT THIS PROBLEM IS EPIDEMIC IN OTHER PARTS OF THE COUNTRY AS WELL. THE REPEATED AND UNEXPECTED FAILURE OF THE IGNITION COILS IS AN INCREDIBLY SERIOUS SAFETY ISSUE FOR THE DRIVERS OF THESE VEHICLES AS WELL AS ANYONE ELSE ON THE HIGHWAY. THESE COILS FAIL WITHOUT WARNING - THE SECOND ONE FAILED WHILE I WAS HUNDREDS OF MILES FROM HOME ON A VERY LONELY STRETCH OF THE WESTERN MASSACHUSETTS TURNPIKE (NO CELL PHONE SERVICE OF COURSE) EARLY IN THE MORNING IN A SNOWSTORM!
I'VE TAKEN MY 2002 JETTA 1.8T IN ON 3 OCCASIONS TO HAVE AN IGNITION COIL REPLACED, AND I'M STILL RUNNING THE CAR WITH THE FOURTH ORIGINAL IGNITION COIL. THE SERVICE MANAGER EVEN STATED, "IT'S PROBABLY ONLY A MATTER OF TIME BEFORE THE FOURTH GOES BAD, BUT WE AREN'T AUTHORIZED TO REPLACE IT IF IT'S NOT HAVING ANY PROBLEMS."
WHILE DRIVING MY 2002 VW JETTA (1.8T) INTO TRAFFIC A COIL PACK FAILED AND THE CAR LOST ALL POWER. IT WAS QUITE POSSIBLE THAT I COULD HAVE BEEN HIT BY TRAFFIC TURNING INTO MY LANE BECAUSE THE CAR LOSES ALL POWER WHEN THIS HAPPENS. THIS IS THE 3RD COIL PACK TO HAVE FAILED ON ME IN THE LAST 5 MONTHS, AND I AM A BIT AFRAID TO TAKE THE CAR ON LONG TRIPS DUE TO THE VEHICLE UNDRIVABLE CONDITIONS. I AM EVEN SOMEWHAT AFRAID TO PROCEED INTO TRAFFIC IN CERTAIN CONDITIONS BECAUSE IF A COIL PACK FAILS I WILL BE PUT AT THE MERCY OF OTHER DRIVERS REACTIONS AND ABILITY TO STOP. TS
FAILURE OF IGNITION COIL. TS
WHILE DRIVING THE ENGINE LIGHT CAME ON AND VEHICLE LOST ALL POWER. THE DRIVER HAD VEHICLE TOWED TO THE DEALERSHIP, WHO INDICATED THAT THE SPARK COIL HAD SHORTED OUT. THIS IS A COMMON PROBLEM PER DEALERSHIP. TS
VEHICLE STALLED NUMEROUS TIMES AT ANY SPEED DUE TO A FAULTY IGNITION COIL. DEALER INSPECTED AND REPLACED JUST ONE OUT THE FIVE COIL. PROVIDE FURTHER INFORMATION. TS *TR
COIL PACKS WHICH CONTROL SPARK TO THE ENGINE FAILED ON CYLINDERS #2 AND #4. REPLACED BY DEALER UNDER WARRANTY. FIVE DAYS LATER COIL PACK ON CYLINDER #3 FAILED. ALSO REPLACED BY DEALER. THE COIL PACK FAILURES RESULTED IN A CONSIDERABLE LOSS OF POWER AND A FOUL ODOR FROM THE EXHAUST. IN ADDITION, THE COIL PACK BROKE APART ALLOWING THE ELECTRICAL PARTS TO BE EXPOSED.
I HAVE A 2002 JETTA 1.8T AND HAVE BEEN TO THE DEALERSHIP 3 TIMES NOW IN THE PAST MONTH AND 1/2 FOR COIL PACK FAILURE. HAD CAR IN SHOP 1 DAY FOR FIRST COIL, ONE WEEK FOR 2ND COIL, AND 1 1/2 WEEK FOR THIRD COIL. JUST HAVE 10,000 MILES ON CAR.
CYLINDER COIL PACKS ARE THE PROBLEM. DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/2002 CUT-OVER-TO ARTEMIS......770758. *AK *JB
ON SEPTEMBER 30TH, I TOOK MY JETTA IN TO VALENTI VOLKSWAGEN TO HAVE A NEW AND UPDATED ECU INSTALLED. THE UNIT WAS IN STOCK, I RECEIVED A CALL FROM RICK IN PARTS AND MADE AN APPOINTMENT TO COME IN THAT DAY TO HAVE IT PUT IT. WHEN I ARRIVED, I WAS TOLD BY THE TECHNICIAN THE ECU IN MY CAR HAD TO BE SENT TO VOLKSWAGEN TO BE REPROGRAMMED AND THAT I HAD TO GET A RENTAL CAR WHILE THE ECU WAS OUT. I GOT A CALL FROM SERVICE ON OCTOBER 12TH LETTING ME KNOW MY CAR WAS READY TO BE PICKED UP. WHEN I ARRIVED, I WAS TOLD MY ECU WAS STILL AT VOLKSWAGEN BEING REPROGRAMMED. THE SERVICE MANAGER WAS ABLE TO GET A NEW AND UPDATED ECU IN THE MEAN TIME. I DON''T KNOW WHY THEY JUST DIDN''T INSTALL THE ECU THEY HAD IN STOCK ON SEPTEMBER 30TH. I HAD TO PAY A TOTAL OF 119.88 TO ENTERPRISE FOR THE RENTAL VEHICLE. I''VE CALLED IN TO VOLKSWAGEN CARE NUMEROUS TIMES REGARDING THIS COMPLAINT AND NOTHING WAS RESOLVED. I TOLD THE REPS I SPOKE TO I WANTED AN EXPLANATION AS TO WHY MY CAR WAS NOT REPAIRED ON THE 30TH WHEN I BROUGHT IT IN. IT TOOK ALMOST TWO WEEKS TO FIX IT AND I HAD TO PAY FOR THE RENTAL CAR, WHICH WAS UNNECESSARY. A COPY OF THIS HAS BEEN SENT TO J.D. POWER AND ASSOCIATES FOR THEIR REVIEW. SINCERELY, ROBERT TAYLOR
IGNITION COIL PACKS ARE FAULTY ON 2002 VOLKSWAGENS WITH 1.8T ENGINES. THERE ARE FOUR OF THESE PARTS ON EACH 1.8T ENGINE. THIS PROBLEM CAUSES THE ENGINE TO MISFIRE TO THE POINT OF THE CAR WILL STALL AND CAN NOT BE DRIVEN. MY 2002 JETTA 1.8T WAGON HAS BEEN TOWED TO THE SHOP TWICE IN THE PAST MONTH FOR THE SAME PROBLEM. THE FIRST TIME ONLY ONE COIL PACK WAS REPLACED, LEAVING THREE FAULTY ONES STILL INSTALLED. A COUPLE WEEKS AFTER THE FIRST COIL PACK WAS REPLACED ANOTHER ONE FAILED. CURRENTLY MY CAR HAS BEEN IN THE SHOP FOR 15 DAYS WAITING ON THE PART TO ARRIVE FROM EUROPE. MY CAR HAS BEEN IN THE SHOP FOR 19 DAYS TOTAL IN THE PAST TWO MONTHS. WHEN THE PART ARRIVES, VOLKSWAGEN CLAIMS THEY CAN ONLY REPLACE ONE DAMAGED COIL PACK (NOT ALL FOUR FAULTY ONES) BECAUSE THE PARTS ARE IN SUCH HIGH DEMAND. THE VW SERVICE GARAGE IN DURHAM, NC (SOUTHERN STATES VW) TOLD ME THEY HAVE 8 CARS WAITING ON THESE PARTS TO ARRIVE. THE NATIONAL VW CUSTOMER SERVICE CENTER TOLD ME VW IS REPLACING ONLY ONE COIL PACK PER CAR, TRYING TO GET AS MANY CARS BACK ON THE ROAD AS POSSIBLE, ADMITTING THAT ANY OF THE OTHER ORIGINAL COIL PACKS MAY FAIL AGAIN AT ANY TIME. IF THERE ARE EIGHT CARS ON THE LOT IN DURHAM, NC THERE MUST BE HUNDREDS OR THOUSANDS OF VWS ACROSS THE US IN GARAGES ACROSS THE COUNTRY WITH THIS SAME PROBLEM! VW OF AMERICA REALIZES THIS PROBLEM, YET THEY REFUSE TO DO A RECALL DUE TO LIMITED SUPPLY OF PARTS. MEANWHILE EVERYONE WILL BE STILL STUCK WITH A CAR WHO'S ENGINE MAY FAIL AT ANY TIME DUE TO TH
I FEEL THAT THE HIGH FAILURE RATE OF VW IGNITION COIL PACKS IS A DANGER TO THE GENERAL PUBLIC SAFETY. IT IS NOT UNCOMMON TO HAVE MULTIPLE COIL PACKS FAIL. I HAVE TO CROSS A BUSY HIGHWAY TO GO TO WORK AND FEAR BEING KILLED SHOULD I ACCIDENTALLY PULL OUT INTO ONCOMING TRAFFIC AND HAVE THIS PROBLEM AGAIN. THE CAR HAS VIRTUALLY NO POWER TO ACCELERATE TO AVOID AN ACCIDENT WHEN THIS HAPPENS. DT
COIL HAS BROKEN TWICE IN TWO WEEKS. KNOWN ISSUE WITH VW AND THEY REFUSE TO REPLACE ALL POTENTIALY DEFECTIVE PARTS, ONLY WILL REPLACE CURRENTLY BROKEN PARTS. DT
I STARTED VEHICLE, PROCEEDED TO DRIVE, BUT VEHICLE SHUDDERED AND LOST POWER. ALSO THERE WAS A SLIGHT FOUL SMELL. MALFUNCTION INDICATOR LIGHT CAME ON. WAS TOLD CAR UNSAFE TO DRIVE BY DEALERSHIP, AS IGNITION COILS FAILED. THEY SAID ONLY TWO DAMAGED AT THIS TIME AND WILL NOT REPLACE OTHER TWO UNLESS PROBLEM OCCURS AGAIN. THERE ARE OTHER REPORTED INCIDENTS ON SIMILAR VEHICLES. I AM AFRAID TO DRIVE VEHICLE IF THIS CAUSES THE VEHICLE TO BE UNSAFE WHY ARE THEY NOT REPLACING ALL 4. THIS COULD ALSO CAUSE ME TO BE STRANDED SOMEWHERE AS I DRIVE LONG DISTANCES ON OCCASION. DT
NO SUMMARY. DT
ONE COIL PACK FAILURE IN MIAMI, REPAIRED BY ESSERMAN VW. ANOTHER FAILED IN NW GEORGIA MOUNTAINS, REPAIRED BY OBTAINING PART THRU LOCAL TECHICIAN. DT
FAILURE RESULTS IN DISABLING OF VEHICLE. VW IS ONLY REPLACING FAILED COILS EVEN THOUGH THEY ADMIT THAT THE OTHERS WILL PROBABLY FAIL EVENTUALLY. DT
WHEN APPLYING THE BRAKE PEDAL WHILE TRAVELING ABOUT 30MPH THE PEDAL WILL GO ALL THE WAY DOWN TO THE FLOOR. DEALER WAS NOTIFIED PROVIDE ADDITIONAL INFORMATION. TS
THIS IS A KNOWN PROBLEM WITH VW/AUDI 1.8T ENGINES. AFFECTS AUDI A4, VW PASSAT/BEETLE/JETTA. PARTS BACK ORDERED THROUGH DEALER, THEY SAID. NEEDS TO BE A RECALL. CAR LOSES POWER WHEN MOVING, WILL NOT GO FASTER THAN 20MPH. POTENTIALLY DANGEROUS, COULD RESULT IN ACCIDENT HAPPEND MANY, MANY TIMES. ALSO, MORE THAN ONE FAILIURE HAS HAPPEND TO A LOT OF PEOPLE THAT I KNOW. DT
ENGINE COILS FAIL WHILE DRIVING LOSS OF POWER DANGEROUS. VW KNOWS ABOUT THE PROBLEM, REFUSES TO FIX ALL COILS, SAYS WE HAVE TO WAIT FOR THEM TO FAIL THAT CAUSES ACCIDENTS. SAFETY RELATED RECALL OF ALL COILS REQUIRED. DT
CONSUMER WAS INVOLVED IN ACCIDENT, IN WHICH THE AIRBAGS FAILED TO DEPLOY, CONSUMER WAS INFORMED BY THE MANUFACTURER THAT THE FORCE WAS NOT STRONG ENOUGH FOR THE AIR BAGS TO DEPLOY. TS *SCC *JB
POWERED DOWN WINDOW AND IT MADE A LOUD NOISE AND FAILED TO RETURN TO THE UP POSITION. DT
IGNITION COILS FAILED 3 TIMES. CAR HAS BEEN IN REPAIR SHOP FOR A MONTH, NO REPLACEMENT PARTS ARE BEING DELIVERED. DT
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Volkswagen Jetta → · Every Jetta year → · How the figures are calculated →