2002 Volkswagen Jetta complaints

VEHICLE LOST POWER WITHOUT WARNING IN FREEWAY TRAFFIC. AFTER PULLING OVER, CAR RESTARTED. NO INDICATOR LIGHTS WERE NOTICED. UPON RETURNING HOME, GLOW PLUG LIGHT LIT TWICE WITH ENGINE BUCKING. DEALER REPLACED GLOW PLUG WIRING HARNESS WITH A NEW PART THAT WAS RELEASED BY VOLKSWAGEN (VW) IN OCTOBER, 2003. VW WOULD NOT WARRANT REPLACEMENT PART OR LABOR. DEALER STATED THIS IS NOT AN UNUSUAL FAILURE. *LA

I HAVE TAKEN IN MY 2002 VW JETTA ABOUT 9 TIMES FOR ELECTRICAL PROBLEMS: THE ENGINE COMES ON, THE DOORS HAVE MESSED UP, THE ODOMETER IS INCORRECT AND THE SPEEDOMETER FLOATS DRASTICALLY 5-10 MILES UP AND DOWN. THIS IS AN EXTREMELY DANGEROUS CAR NOT ONLY FOR THE ELECTRICAL PROBLEMS THAT MIGHT CAUSE A FIRE, BUT ALSO BECAUSE PEOPLE DON'T KNOW HOW FAST THEY REALLY ARE GOING - THIS IS AN EXTREME HAZARD. MY FRIEND'S 2001 VW JETTA IS JUST STARTING TO DO THE SAME THINGS AS MINE, WITH THE ENGINE LIGHT COMING ON, AND A WOMEN TODAY SAID ALL OF HER FRIENDS GOT RID OF THEIRS FOR THE SAME REASONS - JETTAS WITH ELECTRICAL PROBLEMS. *LA

REQUEST FOR INFORMATION AND COMPLAINT (REF TIS REQUEST #7094 DGD).*MR *CB THE PASSENGER-SIDE SIDE-IMPACT ANDSIDE-CURTAIN AIR BAG DEPLOYED WITHOUT AN IMPACT *AAJ

MY 2002 VW JETTA HAS BEEN SITTING AT THE DEALERSHIP FOR ALMOST 30 DAYS WAITING FOR AN ABS CONTROL MODULE. NO ONE AT THE DEALERSHIP OR VW OF AMERICA CAN TELL ME WHEN THE PART WILL BE SHIPPED OR IF IT HAS EVEN BEEN SHIPPED YET. I CALL EVERY DAY TO FIND OUT STATUS, AND STILL NO ONE AT THIS HUGE CORPORATION HAS AN ANSWER. *LA

THE POWER WINDOWS AND ELECTRONIC DOOR LOCKS OF MY 2002 JETTA DOESN'T WORK ? WINDOWS WON'T OPEN AND DOORS WON'T LOCK. IT HAS TO BE DONE MANUALLY UNTIL THEY STOPPED WORKING FOR TWO MONTHS WITH NO SIGNS OR ANY WARNING. TOOK THE CAR TO THE DEALERSHIP AND SUGGESTED THAT A NEW COMFORT CONTROL CENTER MODULE IS NEEDED. SINCE THE CAR IS NO LONGER UNDER WARRANTY BECAUSE IT HAD 60,000 MILES ON IT, THE PART COST $300. VW AMERICA HAS DENIED MY CLAIM AND WILL NOT ASSIST WITH THE REPAIR. THE MALFUNCTION IS BELIEVED TO BE A DEFECT ON THE ORIGINAL PART AND I'M NOT LIABLE OR HOLD RESPONSIBLE FOR ITS REPLACEMENT, SINCE THE FAILURE OF OPERATION AS IT SHOULD BE IS AT NO FAULT OR NEGLIGENCE ON MY BEHALF AS THE ORIGINAL OWNER OF THE VEHICLE. *LA

MY HEATED SEATS CAUGHT FIRE AND BURNT MY ASS.*AK

I WAS DRIVING DOWN I-64 IN RICHMOND, VA AND MY DRIVER SIDE AIRBAGS SPONTANEOUSLY DEPLOYED.*AK

TOTAL BRAKE LIGHT FAILURE (ALL BRAKE LIGHTS) WITHOUT WARNING AND WITH NO WARNING LIGHT TO LET ME KNOW THEY WERE OUT. *AK

WHILE DRIVING THE SIDE AND CURTAIN AIR BAGS DEPLOYED INADVERTENTLY. THERE WAS NO COLLISION OF ANY KIND INVOLVED.*AK THE DEALER REFUSED TO FIX THE AIR BAG PROBLEM. *PH *NLM

#3 ENGINE COIL CONTINUES TO BURN OUT, CAUSING VEHICLE TO SPUTTER AND STALL WHILE DRIVING. VEHICLE WAS REPAIRED UNDER A SAFETY CAMPAIGN TWO WEEKS AGO ,AND IT EXPERIENCED THE SAME PROBLEM AGAIN. *AK

GOODYEAR EAGLE RSA 225/45 17R TIRES THAT CAME WITH THE CAR WHEN WE BOUGHT IT NEW. COMPLETELY WORN OUT IN 18,000 MILES. INSIDE SIDEWALLS WERE CRACKED AND HAD BULGES. (BREAKDOWN OF CORDS) TALKED TO VW ABOUT THIS AND THEY SAID IT WASN'T COVERED UNDER WARRANTY. THEY TOLD US TO TAKE IT IT TO A TIRE STORE BECAUSE IT WASN'T THEIR PROBLEM. WENT TO AMERICA'S TIRE STORE (LIVERMORE, CA) AND THEY WERE GOOD ENOUGH TO CALL GOODYEAR ON THE DEFECT. THEY PRO-RATED THE TIRES (I THINK WE GOT $25 OUT OF IT) AND RECOMMENDED CONTINENTAL CONTITOURING CONTACT 225/45 17R. THESE TIRES ARE WARRANTED FROM CONTI FOR 55,000 MILES! THE PRICE WAS THE SAME AS THE GOODYEARS. OUTSTANDING TIRES! DON'T BUY YOUR VW NEW WITH GOODYEARS! GET THE MICHILENS IF YOU CAN.*AK

VEHICLE AIR BAGS DEPLOYED FOR NO APPARENT REASON. *MR THE TWO RIGHT INSIDE AIR BAGS DEPLOYED FOR NO REASON WHILE DRIVING BETWEEN THE SPEEDS OF 45 TO 55 MPH. *SCC *JB

INTERMITTENTLY WHILE DRIVING AT 70 MPH SUDDENLY SPEED DECREASED TO 25 MPH FOR 10 SECONDS. DEALER HAD INSPECTED VEHICLE SEVERAL TIMES, BUT PROBLEM STILL OCCURRING. THE PROBLEM. *AK

OIL CONSUMPTION. VOLKSWAGEN SAYS "YOUR OIL SHOULD BE CHANGED EVERY 5000 MILES" WELL I HAVE A JETTA AND HAVE RUN OUT OF OIL COMPLETELY EMPTY 3 TIMES UNDER 3000. I AM CURRENTLY UNDERGOING AN OIL CONSUMPTION WITH VOLKSWAGON. AT THIS POINT I AM AT 3000 MILES AND I AM 2 1/2 QUARTS LOW AND STILL HAVE 2000 MILES TILL I HAVE AN OIL CHANGE. THERE ARE NO LEAKS, NO OIL ON THE ENGINE. IT IS BASICALLY JUST DISAPPEARING ON ME. IF I HAD NOT CAUGHT ON TO THIS, I COULD HAVE BLOWN THE ENGINE AND IT WOULD HAVE BEEN MY FAULT. ONCE VOLKSWAGON STUDIES MY OIL CONSUPTION STUDY THEY WILL DETERMINE WHAT THEY ARE GOING TO DO WITH IT. I HAVE HAD IT WITH VOLKSWAGON. I FEEL AS IF I LIVE THERE. I AM THERE MORE THAN I AM AT HOME WITH ALL KINDS OF PROBLEMS. (SLAMMING OF THE TRANSMISSION, FEELS AS IF BREAKS WON'T CATCH TO STOP, BROKEN CONSULT, RIP IN SEAT SEAMS, REPLACEMENT OF SIDE DOOR PANELS BECAUSE OF PEELING, BROKEN BACK ASHTRAY, PIECE OF SUN ROOF BROKEN OFF HIT ME IN HEAD). *AK

WHEN THE CONSUMER ATTEMPTED TO APPLY THE BRAKE, THE PEDAL "SHOT" ALL THE WAY TO THE FLOOR, WHICH LEFT THE VEHICLE WITH NO BRAKING ABILITY. THE PEDAL EVENTUALLY RECOVERED AND CONSUMER PULLED INTO A PARKING LOT FOR SAFETY. WHILE PARKING, THE CONSUMER ATTEMPTED TO APPLY THE BRAKES AGAIN AND THE PEDAL "SHOT" TO THE FLOOR A SECOND TIME. DEALER HAD NOT BEEN ABLE TO DUPLICATE OR DETERMINE CAUSE. *AK THE DEALER WAS UNABLE TO REMEDY THE PROBLEM. ON THE WAY HOME, THE PROBLEM OCCURRED AGAIN WHILE IN TRAFFIC AND TO AVOID AN ACCIDENT, THE CONSUMER RAN INTO THE DITCH. *SCC *JB

LEFT REAR TIRE ON A 2002 VOLKSWAGEN JETTA SEPARATED WHILE DRIVING 65 MPH WITH ONLY THE DRIVER. NO INJURIES OR OTHER DAMAGES WERE REPORTED AT THIS TIME (ORIGINAL EQUIPMENT, TIRE SIZE IS LS-195/65R15 & THE DOT # M6AEHTDR0202) DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS ISSUE AND PLEASE COMPLETE THE QUESTIONS ON THE QUESTIONNAIRE. *PH

IGNITION COIL HAS FAILED, CAUSING VEHICVLE TO LOSE ALL POWER. DEALER NOTIFIED. *AK

I HAD A 2002 VW JETTA 1.8T THAT DEVELOPED SERIOUS PROBLEMS RELATED TO A COMPTER GLICHE THAT HAS SOMETHING TO DO WITH FUEL EMISSIONS AS PER THE VW ENGINEER I SPOKE WITH. THE VEHICLE WOULD EXPERIENCE MULTIPLE ENGINE MISFIRES RESULTING IN SYMPTOMS OF HIGH ENGINE IDLING, DECREASED ABILITY TO ACCELERATE, STUTTERING OF THE ENGINE UPON START OR WITH GEAR CHANGES AND OVER ALL SLUGGISHNESS WHEN DRIVING. ANOTHER VEHICLE WAS AWARDED TO ME AFTER I FILED A LEMON LAW CASE AND VW STATED THEY COULD NOT FIX THE PROBLEM. I WAS GIVEN THE EXACT SAME MAKE, MODEL AND YEAR VEHICLE IN NOV 2002. THIS VEHICLE STARTED DOING THE SAME THING IN JULY 2002. I TOOK IT TO THE DEALER WHO STATED VW HAD NOT YET COME UP WITH A FIX. THE DEALER RESET THE COMPUTER BUT WITHIN IN A WEEK THE CAR WAS EXHIBITING THE SAME SYMPTOMS. AT THAT TIME I CONTACTED VOLKSWAGEN OF AMERICA AND FILED A COMPLAINT AND INFORMED THEM I WAS GOING TO FILE A LEMON LAW COMPLAINT AGAIN. THE NEXT THING I KNOW A VW REP IS IN TOWN LOOKING AT MY VEHICLE. I WAS THEN INFORMED BY THE SERVICE MANAGER THAT THE REP DID SOMETHING TO THE COMPUTER AND NOW I CAN ONLY USE PREMIUM GASOLINE. MY CONCERN IS THAT HE TWEEKED THE COMPUTER AND THAT MY VEHICLE MAY NOT BE MEETING THE FUEL EMISSION STANDARDS. THERE HAVE BEEN MULTIPLE COMPLAINTS RE: THE 1.8T MODEL ON ALL THE VW SITES YET VW APPEARS TO BE SWEEPING IT UNDER THE RUG. CHECK OUT WWW.MYVWLEMON.COM AND YOU WILL SEE THE MANY PEOPLE EXPERIENCING THIS SAME PROBLEM YET VW WILL NOT ADDRESS IT UNLESS ONE IS PERSISTE

CONSUMER STATES WHILE TRAVELING 45-55 MPH AND WITHOUT ANY INDICATION PASSENGER SIDE AIR BAG DEPLOYED. BECAUSE THE AIRBAGS DEPLOYED IT COST THE CONSUMERS OVER $2000.00 WORTH OF DAMAGES. CONSUMER DEALER NOTIFIED BECAUSE THEY WERE CONCERNED ABOUT THE DEFECTIVE AIRBAGS AND THEY SHOULD NOT BE HELD RESPONSIBLE FOR COST OF REPAIRS.*AK *CB

WHILE DRIVING AT NORMAL SPEED, THE PASSENGER SIDE AND CURTAIN AIR BAG DEPLOYED OVER THE CONSUMER. DEALER NOTIFIED. *AK THE TWO RIGHT AIR BAGS DEPLOYED WITHOUT WARNING. *SCC *JB

RICHARD GUNN WROTE TO GOODYEAR; I HAVE A 2002 VW JETTA THAT CAME STOCK WITH GOODYEAR EAGLE RSA TIRES,225/45R17 91H. AT 13,000 MILES ONE OF THE TIRES WENT FLAT BUT DID NOT APPEAR TO HAVE ANY NAILS OR HOLES IN IT WHEN I REMOVED IT, ALTHOUGH THESIDEWALL WAS SPLIT. I TOOK THE TIRE INTO THE CLEM TIRE COMPANY 7907 HIGHWAY 72, MADISON, AL 35758 , 256-837-9151. ONE TIRE WAS PUT ON ORDER AS THESE TIRES ARE AN UNUSUAL SIZE FOR THIS CAR. THE FOLLOWING DAY A SECOND TIRE WENT FLAT. AGAIN THERE WAS NO NAIL OR EXPLAINABLE CAUSE. A SECOND TIRE WAS ORDERED. WHEN THE TIRES CAME IN I WENT DOWN TO HAVE THEM INSTALLED. I ASKED THE SHOP TO LOOK AT THE FRONT TWO TIRES TO SEE THAT THEY WERE OK AS I HAD NOW BECOME SUSPICIOUS OF THESE TIRES. THE SHOP FOUND THE FRONT TWO TIRES WERE SPLIT OUT ON THE INSIDE SIDEWALLS AS WELL. THE SHOP CONTACTED GOODYEAR WHO WAS GOOD ENOUGH TO REPLACE ALL FOUR TIRES FREE AND ASKED TO SEND THE TIRES BACK FOR EVALUATION. THE TIRES THAT ARE BEING RETURNED ARE THE SAME AS WHAT WAS JUST PUT ON MY CAR AND FRANKLY I AM NOT ALL THAT WARM AND FUZZY THAT THEY ARE SAFE TO DRIVE ON. I WOULD LIKE TO SEE THE FAILURE ANALYSIS REPORT ON THE RETURNED TIRES, COMPLETE WITH CONCLUSION AS TO THE FAILURE MECHANISM. ALSO I WOULD LIKE TO KNOW WHAT THE CORRECTIVE ACTION IS TO VERIFY THAT THIS TIRE OR LOT HAS BEEN ISOLATED SO THAT OTHERS MIGHT NOT BE INJURED DUE TO DEFECTS IN THIS TIRE. I SUPPOSE I WAS FORTUNATE THAT I WAS NOT TRAVELING AT HIGH SPEED WHEN MY TIRES FAILED BUT OTHERS MIGHT NOT BE AS

I OWN A 2002 VOLKWAGEN JETTA WHICH HAS SIDE IMPACT AIRBAGS. I HAVE A ONE MONTH OLD BABY WHICH SITS IN A REAR FACING CARSEAT BEHIND THE PASSENGER. I AM CONCERNED ABOUT THE SIDE IMPACT AIRBAGS HARMING MY CHILD IF I WERE IN A MOTOR VEHICLE ACCIDENT. I AM UNABLE TO PUT MY CHILD IN THE MIDDLE BACKSEAT POSITION BECAUSE THEN I DO NOT HAVE ENOUGH ROOM IN THE DRIVER SEAT TO DRIVE THE CAR. RIGHT NOW THE PASSENGER SEAT IS SO FAR UP DUE TO THE CARSEAT BEHIND IT THAT NO ONE IS ABLE TO EVEN SIT IN THIS SEAT. I HAVE CONTACTED VOLKSWAGEN AND THEY WERE UNABLE TO TELL ME EXACTLY HOW FAR OUT OR DOWN THE SIDE AIRBAGS GO WHEN INFLATED AND ALSO REFUSE TO TURN THE SIDE AIRBAG OFF.*AK

EXCESSIVE ENGINE OIL CONSUMPTION. HIS IS MY SECOND NEW JETTA THAT BURNS ENGINE OIL. THE CAR CONSUMES 1 QT OF OIL PER 2000 MI. TAKING INTO CONSIDERATION THIS CAR HAD 7 MILES WHEN I LEASE IT, AND I DRIVE UNDER NORMAL DRIVING CONDITIONS THIS ENGINE OIL CONSUMPTION, FOR ME, IS TOTALLY UNREASONABLE. IF I WOULD NOT REFILL THE ENGINE OIL BETWEEN OIL CHANGE INTERVALS (5000 MI), THE CAR WOULD CONSUME 55% OF ITS TOTAL ENGINE OIL, POSSIBLY BURNING ITS ENGINE. *AK

I PURCHASED THE 2002 1.8T VOLKSWAGEN JETTA ON 1/09/02. MY SERVICE RECORD BEGINS ON 1/23/02. FROM DAY ONE, I HAVE POINTED OUT THAT THIS CAR LEAKS/HAS WIND NOISE FROM DOORS/WINDOWS. SEALS WERE REPLACED ON DRIVERS SIDE DOORS ON 6/27/02. LEAKAGE/MOISTURE TO DATE, IS AN ISSUE. NOW THERE IS VISIBLE WATER DAMAGE AND MOLD GROWING ALONG DRIVERS SIDE. ISSUE- POOR QUALITY PRODUCT. DANGEROUS MOLD GROWING-HEALTH FACTOR! IGNITION COIL FAILURE TWICE! RADIO HAS BLOWN TWICE- FAULTY WIRING! CAR LUNGES WHEN STARTED OR HARD TO STOP ONCE RUNNING. MY SITUATION IS NOT "SPECIAL". THERE ARE MANY OTHERS THAT HAVE PURCHASED THIS PRODUCT AND HAVE THEIR SAFETY COMPROMISED. IGNITION COIL IS A SUPPOSE TO BE A RECALL, BUT ONLY WHEN THEY FAIL. VOLKSWAGEN OF AMERICA WILL NOT REPLACE UNTIL YOU ARE STRANDED! THIS IS A SEVERE SAFETY ISSUE. MOLD GROWING IN MY CAR IS A SEVERE SAFETY ISSUE.*AK

WHILE DRIVING PASSENGER SIDE CURTAIN AIRBAG DEPLOYED PREMATURELY. VEHICLE WAS NOT IN AN ACCIDENT.*AK

CONSUMER STATES WHILE TRAVELING 60 MPH PASSENGER'S SIDE AIR BAG DEPLOYED WITHOUT ANY INDICATION. *AK

WINDOWS FALL OFF OF TRACK IN DOOR. GLASS FALLS COMPLETELY INSIDE THE DOOR. THIS HAPPENED WHILE I WAS DRIVING AND IS A MAJOR SAFETY HAZARD. I WAS ENTERING A 6 LANE HIGHWAY WHEN THIS HAPPENED. IT WAS MY DRIVER SIDE FRONT DOOR. MY HUSBAND HAS HAD THIS HAPPEN ON HIS JETTA AS WELL. WE DON'T RECOMMEND JETTA'S OR VW FOR THAT MATTER FOR ANYTHING. WE HAVEN'T EVEN OWNED OUR CARS FOR A YEAR AND WE PURCHASED THEM ON THE SAME DAY. THEY HAVE BEEN IN THE SHOP FOR REPAIRS BETWEEN THE BOTH OF THEM 6 TIMES! 3 EACH CAR! THIS IS RIDICULOUS FOR NEW CARS AND THE WINDOWS ARE NOT SAFE IF YOU ASK ME. ACCORDING TO VW TECHNICIANS, IT IS A KNOWN ISSUE, BUT WON'T BE REPLACED UNTIL THEY BREAK. THESE WINDOWS FALLING INSIDE THE DOOR LIKE THEY DO IS A HAZARD. IF YOU ARE DRIVING IN THE RAIN OR EVEN A NICE DAY, IT IS DISTRACTING AND NOT SAFE. *NLM

WHILE DRIVING AT ANY SPEED AND WITH NO WARNING CONSUMER CAN STRONGLY SMELL FUMES INSIDE THE VEHICLE . DEALER NOTIFIED. *AK

WHILE DRIVING DOWN A DIRT ROAD BETWEEN 45-55 MILES AN HOUR, MY DRIVERS SIDE PASSENGER AIRBAGS DEPLOYED. MANAGING TO PULL OVER TO THE SIDE OF THE ROAD, I GOT OUT OF THE CAR FULLY EXPECTING TO SEE A COW OR HORSE EMBEDDED INTO THE SIDE OF MY CAR. HOWEVER, THERE WAS NO DAMAGE - A PROFESSIONAL INVESTIGATIVE ENGINEER HAS VERIFIED THAT. VOLKSWAGEN IS TAKING NO RESPONSIBILITY DUE TO THE FACT THE SENSOR READS CRASH DATA STORED. FROM THE LOOKS OF THE NUMBER OF SIMILAR COMPLAINTS, I CAN SEE THIS IS NOT THE FIRST TIME A VW JETTA HAS HAD THIS HAPPEN. VW NEEDS TO OWN UP TO THIS DEFECT.*JB

WHILE TRAVELING 55-65 MPH AND WITHOUT ANY INDICATION V PASSENGER SIDE AIR BAG DEPLOYED.*AK

CONSUMER'S VEHICLE ALMOST REAR ENDED ANOTHER VEHICLE WHEN BRAKES TOOK ABOUT 4 SECONDS TO CATCH. *AK

IGNITION COIL FAILURE. THIS IS THE THIRD FAILURE OF THE ELECTRICAL SYSTEM ON THIS AUTO. ON THE PREVIOUS TWO FAILURES, VW WOULD NOT REPLACE ALL FOUR COILS, BUT ONLY THOSE COILS THAT WERE THE CAUSE OF THE PROBLEM. AS A RESULT WORK TIME HAS BEEN LOST, AND IT HAS BEEN A GREAT INCONVENIENCE TO TAKE TIME OFF OF WORK, HAVE THE CAR TOWED, AND TRAVEL TO THE REPAIR FACILITY. REQUEST VW BE REQUIRED TO INITIATE A RECALL TO FIX ALL PROBLEMS. *NLM

I WANT TO KNOW WHY NHTSA HAS DONE NOTHING ABOUT THE VW IGNITION COIL FAILURES. THIS IS A SERIOUS SAFETY ISSUE --THE CAR CAN DIE AT ANY MOMENT, AT ANY SPEED, UNDER ANY CONDITIONS-- BUT APPARENTLY THE AGENCY DOES NOT CARE. I AM AFRAID TO DRIVE MY CAR ANY DISTANCE GREATER THAN 20 MILES FOR FEAR OF BEING STRANDED FOR HOURS (I LIVE IN A RURAL AREA). VW HAS BEEN UNRESPONSIVE, ESSENTIALLY TELLING CONSUMERS THAT THEY MUST WAIT UNTIL A FAILURE OCCURS BEFORE A FIX WILL BE OFFERED. THIS PLACES MANY AT RISK NEEDLESSLY. I WOULD APPRECIATE A FOLLOW-UP AS TO WHY THERE IS NO ACTION BEING TAKEN. *JB

IGNITION COILS ON THE VW JETTA HAVE FAILED TWICE. THE COMPUTER MODULE ON THE CAR HAS ALSO BEEN REPROGRAMMED IN AN ATTEMPT TO CORRECT THE PROBLEM. WHEN THE IGNITION COILS FAIL, THE CAR IS UNSAFE AND NEARLY IMPOSSIBLE TO DRIVE. IGNITION COIL FAILURE AT HIGHWAY SPEEDS COULD BE INCREDIBLY DANGEROUS. PLEASE MAKE VW ADDRESS THIS PROBLEM IMMEDIATELY. *NLM

I HAD BOTH THE PASSENGER SIDE WINDOW AND THE DRIVER SIDE WINDOW FALL INTO THE DOOR FRAME WITHIN A MATTER OF MONTHS. BOTH TIMES THE WINDOWS WERE FIXED, HOWEVER, THEY WERE RELUCTANT TO FIX THE PROBLEM AS IF IT HAD BEEN MY FAULT. I HAVE A SMALL CHILD AND I DON'T THINK HE APPRECIATES ASPHYXIATION FROM SO MUCH WIND IN HIS FACE ON THE LONG DRIVES TO THE DEALER TO BE REPLACED. THIS IS JUST ONE OF THE PROBLEMS ON THIS CAR, THE CLUTCH GETS STUCK (REPAIRED TWICE), THE SUNROOF TRIM BROKE OFF AND NEEDED TO BE REPLACED, THE ENGINE MAKES A RATTLING NOISE WHEN SHIFTING (FIXED TWICE), STEREO SYSTEM SWALLOWED MY CD (TWICE BEFORE NEW SYSTEM INSTALLED), AND AIR CONDITIONING RELEASES AN AWFUL MOLDY SMELL WHEN TURNED ON WHICH DEALER REFUSES TO ATTEMPT TO FIX. BOUGHT CAR IN VALENCIA VOLKSWAGEN IN VALENCIA, CA. SOLUTION SIMPLE, TRADED IN MY 1YR OLD CAR FOR A BETTER CAR, ONE THAT WORKS! *JB

ON THE MORNING OF SUNDAY, MAY 4TH, 2003, I MADE A SHARP RIGHT HAND TURN AND INADVERTENTLY DROVE OVER THE CURB WITH MY PASSENGER SIDE FRONT WHEEL. I IMMEDIATELY HEARD A LOUD NOISE AND THE TWO DRIVER'S SIDE AIRBAGS WENT OFF. I SUFFERED ONLY BRUISES FROM THE IMPACT OF THE AIRBAGS. THIS INCIDENT WAS REPORTED TO MY INSURANCE COMPANY ON MONDAY, MAY 5TH. ON TUESDAY, MAY 6TH, I CALLED THE DEALER TO GET MY CAR IN FOR WORK. AS OF TODAY, FRIDAY, MAY 9TH, I STILL HAVE NOT HEARD BACK FROM THE DEALER, WHO NEEDED TO ORDER THE PARTS. WHEN I'M ABLE TO SCHEDULE THE APPOINTMENT TO TAKE MY CAR IN, MY INSURANCE COMPANY ASKED TO HAVE THEM CHECK TO SEE IF THERE WAS A JOLT TO THE FLOOR PAN OR SUSPENSION THAT MIGHT HAVE CAUSED THE AIRBAGS TO GO OFF. THERE IS NO VISUAL DAMAGE TO THE WHEEL, AND THE CAR IS DRIVABLE. (I'VE BEEN DRIVING IT TO AND FROM WORK THIS WEEK). I DON'T BELIEVE THE AIRBAGS SHOULD HAVE WENT OFF IN THIS PARTICULAR SITUATION. I'M NOW VERY AFRAID TO DRIVE IT WITH THE FEAR OF HITTING A SPEED BUMP OR A POT HOLE!!!! IF THERE HAD BEEN A LOT OF TRAFFIC AT THAT TIME OF THE MORNING, A VERY BAD ACCIDENT COULD HAVE RESULTED. *JB

IN THE LAST SIX MONTHS MY 2002 JETTA 1.8T HAS BEEN IN THE SHOP 3 TIMES FOR FAULTY COIL PACKS AND NOW I NEED ALL NEW FUEL INJECTORS. THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD BE INVESTIGATED. I HAVE HAD 2 NEW SETS OF REDESIGNED COIL PACKS AND I STILL GET AN ENGINE LIGHT CAUSING THE CAR TO LOSE POWER AND RUN ROUGH, NOT SOMETHING YOU WANT HAPPENING TO YOU WHILE DRIVING 65 MILES A HOUR ON A BUSY HIGHWAY. I WISH VOLKSWAGEN WOULD ISSUE A RECALL BEFORE SOMEONE REALLY GETS HURT. *NLM

WHILE DRIVING, THE VEHICLE SUDDENLY DECREASED IN SPEED. *JB

I HAVE BEEN GOING TO BOARD WALK VOLKSWAGEN DEALER IN RICHARDSON AND RUSTY WALLACE VOLKSWAGEN IN GARLAND, TEXAS FOR MY REPAIR FOR MY CAR FOR MORE THAN 8 TIMES. THE CAR IS STILL NOT REPAIRED AND I AM VERY FRUSTRATED. THE PROBLEM IS THAT WHEN I START MY CAR, IT SHAKES REALLY BAD I WOULD HAVE TO WARM IT UP FOR 5 MINUTES. SOMETIMES THE CAR DIES WHILE I AM DRIVING. I WROTE A COMPLAINT LETTER TO THE RUSTY WALLACE BECAUSE I PURCHASED MY VEHICLE THERE AND THE SERVICE MANAGER (DAN TURK) SEEMS TO BE AVOIDING MY PHONE CALLS. I NEED HELP!! I WOULD LIKE TO ATTACH MY LETTER OF COMPLAINT (THAT I SENT TO THE DEALER) IF I COULD. THANK YOU. *JB

THERE WERE PROBLEMS WITH THE CONSUMER'S VEHICLE IN WHICH SHE CONTACTED NHTSA ABOUT AND HAD NOT RECEIVED A RESPONSE . THE CONSUMER REQUESTED THE STATUS OF HER COMPLAINT. MR SCC *JB

WHILE DRIVING 20-25 MPH THE VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION YET THE SIDE IMPACT NOR THE FRONTAL AIR BAGS DEPLOYED. *NLM

THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AT 55 MPH YET THE AIR BAGS DID NOT DEPLOY. *NLM

A FAULTY IGNITION COIL CAUSED THE ENGINE TO STALL WHILE DRIVING. THE DEALER REPLACED THE FAULTY COIL PACK. *NLM *TS

WHILE DRIVING 2 IGNITION COILS FAILED ON TWO SEPARATE OCCASIONS WHICH CAUSED THE VEHICLE TO STALL. THE FIRST FAILURE WAS ON 11/30/02 AT 9500 MILES AND THE SECOND FAILURE WAS ON 01/18/03 AT 11000 MILES. THE MANUFACTURER ADVISED THAT THEY WILL ONLY REPLACE DEFECTIVE COILS WHEN THEY FAIL. *NLM

IGNITION COIL FAILURE.

THE FRONT SHOCKS FAILED. *JB

THE ANTI-LOCK BRAKE FAILED, WHICH CAUSED THE VEHICLE TO EXPERIENCE EXTENDED STOPPING DISTANCE. *JB

THERE WAS NO TREAD LEFT ON ALL 4 TIRES. *JB

THIS IS THE SECOND TIME IN ONE MONTH THAT I HAVE TAKEN MY 2002 VW JETTA WAGON IN FOR REPAIR FOR THE IGNITION COIL PROBLEM. HOW CAN A CAR MANUFACTURER ALLOW SOMEONE TO DRIVE AROUND IN A UNSAFE VEHICLE ESPECIALLY WHEN YOU OR THE DEALER CAN NOT PREDICT WHEN THIS WILL HAPPEN NEXT? THIS PROBLEM NEEDS TO BE RESOLVED, BUT THE CORPORATIONS ALWAYS WIN.

NAR 03-24-2003 MR. THE VEHICLE HAS BEEN TO THE REPAIR SHOP ON 6 DIFFERENT OCCASIONS FOR THE SAME STALLING PROBLEM. THE FIRST TIME THE INCIDENT HAPPENED THE VEHICLE LOST ALL POWER AFTER COMING TO A STOP. AFTER THE FIFTH VISIT THE CONSUMER WAS TOLD THERE WAS A PROBLEM WITH THE IGNITION COIL AND THE CONSUMER WOULD HAVE NO OTHER PROBLEMS, HOWEVER THAT PROVED NOT TO BE TRUE. EACH TIME THE CONSUMER WENT TO THE DEALER ANOTHER PART WAS REPLACED WITH THE SAME RESULTS. *JB