2001 Volkswagen Jetta complaints

SHORTLY AFTER PURCHASE OF THE VEHICLE THE ENGINE BEGAN TO SPUTTER AND SHAKE WITH THE CHECK ENGINE LIGHT ILLUMINATING, CONSUMER RETURNED VEHICLE TO DEALERSHIP TO FIX TEMPERATURE REGULATOR IN THE ENGINE SYSTEM, HOWEVER AFTER REPAIR THE VEHICLE'S ENGINE LIGHT ILLUMINATED AND CONSUMER LOST ALL BRAKING ABILITY. THE DEALERSHIP AND MANUAL STATE THAT IT IS OK FOR THE DRIVER TO CONTINUE TO DRIVE THE VEHICLE WITH THE CHECK ENGINE LIGHT ON, BUT WHEN LIGHT IS FLASHING DO NOT DRIVE, THE BRAKES AND ENGINE FAILURE OCCURRED WITHOUT FLASHING LIGHTS FOR PROPER WARNING. *MJS

BOTH FRONT SEATS ROCK FRONT TO BACK ON THEIR TRACKS. I HAVE REPORTED THE PROBLEM TO TWO DEALERS FOR A TOTAL OF FOUR TIMES. ONE DEALER ACKNOWLEDGES THE PROBLEM, AND SAYS THAT THERE IS NO FIX, THE OTHER SAYS THAT THE ROCKING IS NORMAL. THESE SEATS ROCK TOO MUCH. THEY ARE A DISTRACTION WHILE DRIVING, THUS CAUSING A SAFETY HAZARD. THIS CAR IS A LEMON. THE DEALER THAT CLAIMS THERE IS NO FIX FOR THIS PROBLEM COULD HAVE EASILY REPLACED THE SEATS. THE DEALER THAT SAYS THIS PROBLEM IS NORMAL HAS OTHER 2001 MODELS WITH THE SAME DEATS, ALL OF WHICH DO NOT ROCK.

CAR WAS PARKED ON NEAR-LEVEL SURFACE OF DRIVEWAY. CAR WAS LEFT IN NEUTRAL (MANUAL TRANSMISSION) AND PARKING BRAKE WAS SET. DOORS WERE LOCKED. CAR BEGAN TO ROLL 165 FEET DOWN DRIVEWAY ABOUT 20 MINUTES AFTER USE. CAR RESTED IN A FENCE POST. DEALER CLAIMS THAT CAR SHOULD BE LEFT IN GEAR BECAUSE THE PARKING BRAKE SYSTEM ON THIS CAR IS HYDRAULIC, AND WHILE THE CAR IS DRIVEN, THE REAR DISC BRAKES HEAT UP, AND WHEN THE CAR IS PARKED, THE BRAKES COOL DOWN. THE SAME BRAKES THAT COOL DOWN ARE THE SAME BRAKES THAT HEAT UP. WHEN A BRAKE PAD HEATS UP, IT EXPANDS, WHEN IT COOLS DOWN, IT CONTRACTS. MY PARKING BRAKES FAILED BECAUSE THEY COOLED OFF AND BECAME INOPERABLE, CAUSING THE CAR TO ROLL ALL ON ITS OWN. I WAS NEVER INFORMED THAT THE PARKING BRAKE SYSTEM ON THIS CAR WAS NOT A SEPARATE DRUM BRAKE, AND I WAS NEVER ADVISED BY THE DEALER DURING DELIVERY TO LEAVE THE CAR IN GEAR WHILE PARKED BECAUSE THE PARKING BRAKE WILL BE USELESS AFTER EVERY TRIP.*AK

CONSUME RWAS TRAVELING 25MPH ON A SIDE STREETAND HIT A DRAINAGE GATE, AND PASSENGER'S AIRBAG WENT OFF. HE HAS CONTACTED DEALERSHIP. *AK IE04-078*PO

CHECK OIL LIGHT CAME ON. AFTER CHECKING DIPSTICK FOUND THAT IT WAS COMPLETELY EMPTY. TOOK CAR NEXT DAY DIRECTLY TO DEALER AND FOUND THEY KNOW OF PROBLEM WITH THE CAR BURNING OIL AND IT WAS "NORMAL FOR THE CAR TO DO THAT UNDER 10,000." CAR WAS SERVICED AT MINUTEMAN VW FOR 5K SERVICE. CAR TAKEN TO SAME LOCATION. THEY SUGGESTED WE PUT OIL IN CAR AND COME BACK TUESDAY. WE DROVE AWAY BUT RETUNED AFTER 10 MINUTES TO GET RENTAL CAR. THE VEHICLE GAVE NO SIGNS ABOUT AN OIL LEAK BEFOREHAND NOR HEAVY SMOKE FROM THE EXHUAST. UNFORTUNATELY, I DID NOT GET A CHANCE TO CHECK THE SPARK PLUGS. IS THERE ANY RECOURSE WE CAN HAVE SINCE THIS DEFECT NO MATTER HOW MANY TIMES WE TAKE IT BACK WILL DEVALUE OUR VEHICLE? PLEASE ADVISE.

CAR WOULD MAKE AWFUL HIGH-PITCHED HOWLING NOISE AT 40MPH. THOUGHT IT WAS ROAD NOISE, DEALER SAID MIGHT BE DRIVESHAFT, CHANGED DRIVE SHAFT, STILL HOWLED, CHANGED TRANSMISSION, NOW IT SEEMS TO BE OK. SEEMS MANY OTHER 2001 VW JETTA'S IN THE S.FLORIDA AREA EXPERIENCED SAME PROBLEMS BECAUSE I SAW MANY MORE JETTAS IN THE REPAIR SHOP, AND MOST OF THE VEHICLE OWNERS I SPOKE TO THERE SAID THEY WERE GETTING NEW TRANSMISSIONS PUT IN. SOME WERE GETTING THEIR 3RD AND 4TH CHANGES. *AK

THE TRUNK PROTECTION PLATE (STAINLESS STEEL) AT THE LATCH CUTOUT AREA IS RAZOR SHARP CAUSING ME TO CUT A CHUNK OF MEAT OUT OF MY FINGER TO THE BONE REQUIRING MEDICAL ATTENTION. I CALLED VW AND THEY STATED THAT THE CONSUMERS SAFETY WAS NOT THEIR CONCERN. I FEEL THAT THEY SHOULD HAVE TO RECALL THIS PART AND FIT IT WITH A PROTECTIVE GASKET OF SOME SORT.*AK

WHILE INSTALLING A CSS ALL REAR SEAT BELT BUCKLES AND ANCHORS WERE PULLED OUT.*AK

TRANSMISSION REPLACED ON FEBRUARY 8, AND ABS SENSOR REPLACED ON FEBRUARY 21. BRAKES HAD FAILED. *AK

DEALER HAS REPLACED SEVERAL PARTS "4" DIFFERENT TIMES WITHIN LESS THAN 3,000 MILES. WE BELIEVE THAT THEY ARE UNSURE WHAT THE PROBLEM IS. WE HAVE HAD THE COIL PAC REPLACED 2 WEEKS LATER GROUND WIRES CLEANED @ COIL PAC,THIRD TIME IN IT HAD "10" FAULTS PULLED "MAINLEY SHORT TO GROUND WITH SPRO MISFIRE IN ALL CYLINDERS" REPLACED LOWER FUSE PANEL & FUEL PUMP RELY. MILAGE @ THIRD VISIT 2,274 MILEAGE 2ND VISIT 1,270.. 4TH VISIT MILEAGE 2,893. THEY CLAIM THE SPARK PLUG WIRE WAS MISSING INSULATION WHICH CAUSED IT TO ARC CAUSING ENGINE LIGHT TO COME ON 4TH TIME. DATES OF SERVICE 12/4 00 845. MILES 12/20/00 MILEAGE 1,270.00 1/25/01 MILEAGE 2,274. 4TH VISIT 2/4/01 MILEAGE 2893.*AK

AUTOMATIC TRANSMISSION MAKES HIGH PITCH SOUND ON ACCELERATION/ AUTOMATIC TRANSMISSION SHIFTS ERRATIC/ VEHICLE DID NOT PROCEED FORWARD ON ACCELERATION IN DRIVE POSITION, REMAINED IDLE. WHEN ATTEMPTING TO PUT THE CAR IN PARK TO VERIFY IF ENGINE HAD SHUT OFF, SHIFT HANDLE LOCKED UP IN THE NEUTRAL POSITION. AFTER ABOUT 1 MINUTE, FREE FROM NEUTRAL AND PUT BACK INTO PARK POSITION WHEN SHIFTING INTO DRIVE, CAR JUMPED FORWARD./ VEHICLE EXPERIENCED DIFFICULTY IN REACHING SPEEDS OF 60 TO 70 MILES PER HOUR. BROUGHT CAR IN FOR INSPECTION. OTHER COMPLAINT WAS DRIVERS SEAT MOVED TOO MUCH. DEALER TO REPLACE WITH NEW SEAT HARNEST. DEALER ATTEMPTING TO REPLACE TRANSMISSION WITH NEW. I TALKED TO VW ASSISTANT SERVICE MANAGER AND IS TELLING ME THAT THEY ARE NOT SURE THEY HAVE THE RIGHT TRANSMISSION. ALSO ADMITS THAT ENGINE GEARS FOR TRANSMISSION WERE FAULTY IS THE REASON FOR THE HIGH PITCH NOISE COMING FROM ENGINE COMPARTMENT. I WISH TO EXCHANGE MY VEHICLE WITH ANOTHER. CAN YOU HELP ME DO THIS? *AK

CONSUMER CONCERNED WITH QUALITY OF FABRIC MATERIAL ON SEATS, CONSUMER STATES THAT GARMENTS AND OTHER PARTICLES STICK TO THE SEAT FABRIC LIKE A MAGNET, SEAT CLOTH IS BEIGE IN COLOR AND LOOKS DIRTY. CONSUMER STATES A YELLOW SPOT NEAR THE REAR WINDOW CAME THROUGH THE INTERIOR OF THE VEHICLE. *TT

ACCIDENT, IMPACT AT 40 MPH, DRIVER'S AIRBAG DID NOT DEPLOY. DEALER STATED THAT WAS DUE TO LOCATION OF THE SENSORS. *AK

CONSUMER WAS STRUCK ON PASSENGER'S SIDE WHEN BEING HIT BY ANOTHER VEHICLE. UPON IMPACT, SIDE AIRBAGS DEPLOYED.*AK

SUBJECT VEHICLE WAS STRUCK BY A MINIVAN ON THE PASSENGER SIDE. PASSENGER SIDE, SIDE AIR BAG DID NOT DEPLOY.*AK VEHICLE EXPERIENCED EXTENSIVE DAMAGE TO PASSENGER SIDE OF THE VEHICLE DUE TO SIDE IMPACT. THE VEHICLE ROLLED OVER 1 AND 3/4 TIMES. THE PASSENGER SIDE SIDE IMPACT AIRBAG DID NOT DEPLOY AS A RESULT OF THE ACCIDENT. THE DRIVERS SIDE SIDE IMPACT AIR BAG DID DEPLOY, PASSENGER SUSTAINED PERSONAL INJURY, ATTORNEY FOR CLIENT, UPDATED 1/4/01. NLM

WHILE DRIVING DOWN AT STEEP INCLINE VEHICLE WOULD NOT STOP. ALSO, EXPIERENCED A PROBLEM WHILE TRAVELING AT 50 MPH, CONSUMER TRIED TO BRAKE, AND PEDAL WENT TO THE FLOOR.*AK

THE PROBLEM APPEARS TO BE THAT THE VW SERVICE DEPARTMENT DOES NOT KNOW HOW TO REPAIR THE AIR BAG CONTROL SYSTEM. THEY HAVE REPLACED THE 2 AIRBAGS WHICH WERE USED (FRONT DRIVER AND FRONT PASSENGER), THEN REPLACED THE FRONT SEAT BELTS, THEN REPLACED THE COMPLETE WIRING HARNESS FOR THE AIRBAG SYSTEM. STILL: THEY CANNOT GET THE AIRBAG SYSTEM TO FUNCTION PROPERLY.

TRANSMISSION STOPPED SHIFTING INTO 4TH GEAR WHILE DRIVING THROUGHT CITY, CALLED FOR TOW TO DEALER. DEALER SAIR ELECTRICAL PROBLEM. AFTER AUTO TRAVELED TO KY WHILE PARKEN IN CARPORTE WINDSHIELD CRACKED FROM LOWER DRIVERS SIDE UPWARDS INTO DRIVERS VIEW ABOUT 8 INCHES. DELAER REFUSS TO REPLACE WINDSHIELD IMMEDIATELY. SAYS THAT FAILURE MUST BE VERRIFIED BY SOME ONE WHO IS ON VACATION, WILL BE GONE WEEK. MONTGOMERY VW IN ELIZABETHTOWN KY, SERVICE MANAGER REPORTED THAT IT WAS A STRESS CRACK, AND THAT SHOULD NOT BE DRIVEN AS UNSAFE, DEALER WILL NOT SUPPLY REPLACEMENT AUTO, OR ANYTHING TILL INSPECTION, ALL THIS TIME I AM WITHOUT A NEW AUTO. THIS IS NOT ANY WAY FOR CUSTOMER SERVICE.