I HAVE FILED COMPLAINTS REPEATEDLY WITH VW CUSTOMER CARE CONCERNING THE INFERIOR MATERIAL USED TO UPHOLSTER THE JETTA TDI (GLS). I STATED TO THEM THAT IT WAS LIKE DRIVING A GIANT LINT BRUSH! ANY CLOTHING YOU WEAR STICKS TO THE SEATS AND DOORSAND ON A GOOD DAY, EVEN THE CEILING! THE OPERATOR I SPOKE WITH WAS VERY POLITE WHEN HE ASKED ME WHAT I THOUGHT THE RESOLUTION SHOULD BE TO RESOLVE THE PROBLEM? I STATED TO HIM THAT THE CAR SHOULD BE COMPLETELY REUPHOLSTERED AT VW'S EXPENSE!AT WHICH POINT, HE OFFERED TO SEND ME A KIT TO HELP DEAL WITH THE LINT PROBLEM. I ASKED IF THEY HAD RECEIVED A VOLUME OF COMPLAINTS ABOUT THIS ISSUE, AND THE OPERATOR STATED, NO. I ASKED HIM, WHY DO YOU CONVENIENTLY HAVE A KIT AVAILABLE FOR A PROBLEM YOU SAY DOES NOT EXIST? WELL NEEDLESS TO SAY, THE CALL WAS VERY SILENT FOR A MINUTE OR TWO. THE KIT CONSISTED OF (1) LINT BRUSH, (EXACTLY LIKE THE ONE I PURCHASED PREVIOUSLY), AND (1) 3M CLOTH. IT IS TRULY A MYSTERY WHAT VW EXPECTS ME TO DO WITH THE 3M CLOTH...I SUPPOSE I COULD USE IT TO MUFFLE MY SCREAMS OF FRUSTRATION!*AK
2001 Volkswagen Jetta complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
OLLISION AT 35 MPH , ANDUPON IMPACT AIR BAGS DID NOT DEPLOY, CAUSING MINOR INJURIES TO DRIVER. MANUFACTURE WILL BE NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*AK
WHEN KEY IS PUT INTO IGNITION SECURITY SYSTEM ACTIVATES AND OPERATES ERRACTICALLY. HORN BLOWS, AND HEADLIGHTS FLASH ON AND OFF. DEALER HAS REPLACED SEVERAL PARTS; HOWEVER, PROBLEM STILL OCCURS. PLEASE GIVE ANY FURTHER DETAILS.*AK
WHEN APPLYING BRAKES IN SNOW OR ICY CONDITIONS IT CAUSES BRAKES TO LOCK UP OR FREEZES UP. VEHICLE WAS TAKEN TO DEALER, AND THEY COULD NOT FIND ANY THING WRONG, BUT THE PROBLEM IS REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
VEHICLE WOULD LOSE POWER WHILE DRIVING, DEALER WAS NOTIFIED, AND WAS UNABLE TO DUPLICATE THE PROBLEM. FEEL FREE TO PROBLEM ANY FURTHER INFORMATION.*AK
WATER IS LEAKING INTO THE DRIVER'S DOOR WHILE DRIVING IN RAIN OR BY WASHING. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
WHEN DRIVING AT NIGHT HEADLIGHT SYSTEM WOULD DIM POORLY WHEN OPERATING OTHER ELECTRICAL SWITCHES SUCH AS POWER WINDOWS, WIPERS ETC. DEALER WAS NOTIFIED, AND STATED THAT WAS NORMAL. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
TRANSMISION DOES NOT SHIFT CORRECTLY AROUND THIRD GEAR, THE CAR WILL REV UP THEN THE CAR HAS A HARD JERK. AS FOR THE ENGINE THE ENGINE WILL KILL ANY WHERE AT ANY TIME THE HOLE CAR WILL JUST SHUT OF DRIVING OR JUST SITTING STILL. I FEEL VERY UNSAFE IN THIS CAR!*AK
CONSUMER STATES THAT WHEN STARTING THE VEHICLE THE ALARM SOUNDS AND HORN GOES OFF AND LIGHTS FLASH ON AND OFF FOR ABOUT 10 MINUTES. THIS ALSO HAPPENS WHEN OPENING DOORS TO EXIT THE VEHICLE. ALSO THE ILLUMINATED ENTRY AND THE POWER DOOR LOCKS WERE NOT WORKING. THE DEALER HAS REPLACED WIRING AND RELAY IN THE DOORS, THE RADIO IGNITION SWITCH, AND DOOR LOCK, HOWEVER THE PROBLEM STILL EXISTS. THE DEALER NOW STATES THAT THERE IS NOTHING FURTHER THEY CAN DO. NLM FRONT BUMER PULLED LOOSE. BUMPER AND LOWER FACIA REINSTALLED. *TT
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
CONSUMER STATE WHILE TRAVELING WITHOUT ANY INDICATION AIR BAG INDICATION LIGHT STARTED FLASHING THROUGH OUT TRAVEL. DEALER HAS BEEN CONTACTED. *NLM THE AIR BAG LIGHT DID NOT REMAIN ON ANY MORE AFTER THE AIR BAG CONTROL UNIT WAS REPLACED. THE DRIVERS SEAT BACK COVER WAS REPLACED SINCE THE ORIGINAL ONE WAS STAIN. *YH
THE CONSUMER HIT A POTHOLE WHILE DRIVING, AFTER HITTING THE POTHOLE THE DRIVER HEARD A LOUD BAG AND SAW THAT THE PASSENGER SIDE AIR AG DEPLOYED ALONG WITH THE SEAT AIR BAG. THE DEALERSHIP IS AWARE OF THE PROBLRM. NLM IE04-078*PO
L HAVE HAD NUMEROUS "FACTORY DEFECTS" WITH MY NEW VEHICLE AND NO ONE CAN HELP ME SOLVE MY DILEMA. THE VEHICLE IM SUBMITTING TO YOU IS NOT THE ORGINIALLY PURCHASED CAR. THEY HAD TO GIVE ME A 2ND VEHICLE. I HAVE HAD NUMEROUS PROBLEMS EVER SINCE WITH KEYLESS REMOTE UNI (REPLACED), AUTO WINDOW UNIT(BOTH DRIVER, PASSNEGER-BOTH UNITS REPLACED),DRIVER SEAT NOT BOLTED TO FLOOR. HAD TO GET A NEW SEAT. NEW SHOCKS, NEW PACKING BETWEEN REAR PASS. DOOR PANELS. ALL CLAIMED TO BE FACTORY DEFECTS PER THE DEALER. I HAVE ESTABLISHED A CLAIM THROUGH VW OF AMERICA BUT THEY CANNOT ASSIST. THEY WILL ONLY TAKE MY COMPLAINTS. *AK
WHILE TRAVELING AND WITHOUT ANY INDICATION, PASSENGER'S SIDE AIR BAG DEPLOYED, INJURING PASSENGER. *AK CONSUMER STATED THAT VEHICLE DID NOT HIT ANYTHING, THE AIR BAG LIGHT DID NOT ILLUMINATE PRIOR TO DEPLOYMENT, THE PASSENGER SIDE SEAT AND SIDE CURTAIN DEPLOYED, CAUSING INJURY TO CONSUMERS WIFE.*JB IE04-078*PO
WHILE DRIVING THE GLASS OF THE PASSANGER SIDE EXTERIOR MIRROR CAME LOOSE AND WAS FLAPPING BY THE CABLE. CHIPPED MIRROR, ALMOST BROKE THE PASSENGER WINDOW (LEFT MARKS/SCRATCHES FROM IMPACTING WINDOW) AND LEFT 10-15 SCRATCHES IN THE DOOR'S PAINT. DEALERSHIP STATED THEY REPLACE ABOUT TWO A WEEK. FAILURE RATE APPEARS HIGH IF THAT IS THE CASE. NO KNOWN CAUSE OF FAILURE, WAS NOT STRUCK OR ANYTHING. SUSPECT VACUUM FORCES FROM AIR FLOW OVER MIRROR HOUSING OVERCAME THE PLASTIC RETAINING CLIPS. DEALER STATES NOT A WARRANTY REPAIR SAYING IT MUST HAVE BEEN STRUCK ALTHOUGH NO VISIBLE EVIDENCE EXISTS ON HOUSING AND NOTHING WAS IN THE VICINITY OF THE CAR WHEN IT OCCURRED, HAVE CONTACTED VW OF AMERICA AND INITIAL RESPONSE IS "WE STAND BY OUR SERVICE CENTER'S DECISIONS."*AK
I HAVE HAD TROUBLE WITH THIS JETTA FROM THE FIRST DAY I TOOK OWNERSHIP OF THE VEHICLE. THE BRAKE ASSEMBLY HAS BEEN REPLACED. THE BRAKE LIGHT SWITCH HAS BEEN REPLACED. NOW I HAVE JUST RECEIVED A NEW TRANSMISSION IN MY TEN MONTH OLD CAR. THE CAR'S TRANSMISSION WAS RESET THREE TIMES BEFORE VOLKSWAGEN REPLACED THE VALVE BODY. THIS PROCEDURE DID NOT WORK AND IN TURN ENDANGERED MY LIFE. I WAS TRYING TO GET ON THE HIGHWAY WHEN THE CAR WOULD NOT SHIFT AND WAS SHUDDERING. I WAS ALMOST HIT BY AN ONCOMING 18 WHEELED TRUCK. I AM SCARED EVERY TIME I HAVE TO GET BACK IN THIS CAR. THE TRANSMISSION HAS BEEN FIXED, BUT NOT MY TRUST. *AK
2ND TIME - PASSENGER SIDE WINDOW REGULATOR HAS FAILED. REGULATOR WAS REPLACED IN JULY OF 2001, ONLY SIX MONTHS AGO. DRIVER'S SIDE WINDOW HAS ALSO FAILED PREVIOUSLY. *AK
TRUNK ON VEHICLE WILL AUTOMATICALLY UNLOCK BY ITSELF WHETHER CONSUMER IS DRIVING OR NOT. CONTACTED DEALER, AND THE DEALER COULD NOT FIND CAUSE OF PROBLEM. *AK
VEHICLE WAS REAR-ENDED AND THE FRONT PASSENGERS SEAT BELT FAILED TO LOCK UP. DEALER/MANUFACTURER WERE NOTIFIED.*AK *JB
ALL MAJOR PROBLEMS HAVE BEEN TAKEN CARE OF QUITE WELL, HOWEVER I HAVE HAD A CONSTANT CREAKING NOISE IN BOTH DRIVER'S AND PASSENGER'S DOOR AS WELL AS A KNOCKING NOISE FROM THE FRONT OF THE VEHICLE. THIS WAS ORIGINALLY REPORTED AT 7,000 MILES AND 7 TRIPS TO THE DEALER LATER AND 13,000 MILES LATER NEITHER PROBLEM HAS BEEN RESOLVED.*AK
FRONT BUMPER GROUND EFFECTS ARE OBVIOUSLY DESIGNED TOO LOW. BESIDES SCRAPING IN DRIVEWAYS, THE BUMPER HAS BEEN PULLED OFF SEVERAL TIMES WHEN LEAVING A PARKED SPACE WITH A CONCRETE 'TIRE BUMPER'. THESE WERE OBVIOUSLY MEANT TO STOP THE TIRES OF THE CAR, AND NOT PULL THE WHOLE BUMPER OFF. THE DEALER CHARGED ME TO REPLACE THE PLASTIC LINING, WHICH WAS PULLED FROM THE BUMPER AND HAD WORN AGAINST THE TIRE. THE BUMPER IS NO LONGER SECURELY FASTENED AS THE PARTS ARE WEARING DOWN. CORPORATE WAS OF NO HELP AND WOULD NOT REIMBURSE OR SUGGEST A COURSE OF ACTION TO AVOID FUTURE PROBLEMS. I WILL NOT BE KEEPING THIS CAR THROUGH THE TERM I EXPECTED AND WILL NOT RECOMMEND ONE TO ANYONE SHOPPING. TOO BIG OF A HASTLE TO DEAL WITH. FORTUNATELY I DIDN'T GET THE SPORT SUSPENSION, WHICH WOULD HAVE THE BUMPER EVEN LOWER TO THE GROUND. IT'S NOT A FARRARI, FOR PETE'S SAKE.*AK
I HAVE BEEN TOLD BY THE LOCAL DEALERSHIPS THEY CANNOT LOOK AT/REPAIR THE REMAINING WINDOWS UNTIL IT ACTUALLY FAILS. I HAVE CONTACTED VOLKSWAGEN'S CUSTOMER CARE DEPARTMENT, AND THEY STATED THAT "THIS IS WHY CARS COME WITH WARRANTIES" AND THAT IT WAS MY PROBLEM, NOT THEIRS. I HAVE RECEIVED TERRIBLE SERVICE FROM VOLKSWAGEN FOR VARIOUS OTHER MINOR DEFECTS IN ADDITION.NO SAFETY DEFEC TLISTED. *AK
WINDOWS ON DOORS KEEP FALLING DOWN. HAD TAKEN TO DEALER, AND WAS INFORMED THAT REGULATOR FOR WINDOWS WAS BROKEN & NEEDED REPLACING. PROBLEM WITH WINDOWS STILL EXIST AFTER REPAIRS.*AK
CONSUMER WAS INVOLVED IN A 50MPH FRONT END COLLISION. FRONT PASSENGER AND DRIVER SIDE AIRBAGS FAILED TO DEPLOY. *AK ONE PERSON WAS INJURED IN THE ACCIDENT. *SLC
VEHICLE WAS INVOLVED IN A FRONTAL COLLISOIN AT 50MPH, UPON IMPACT, AIR BAGS DID NOT DEPLOY, RESULING IN MINOR INJURIES TO DRIVER. DEALER WILL BE NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK
VEHICLE WAS TAKEN IN FOR A ROUTINE OIL CHANGE. BRAKE PADS WERE WORN OUT. THERE WAS METAL TO METAL NOISE, AND ROTORS WERE RUINED. DEALER SAID THAT REAR BRAKE PADS AND ROTORS NEEDEDTO BE REPLACED. *AK
VW DEALER REFUSES TO PROVIDE A SOLUTION TO THIS PROBLEM, NOR DO THEY RECOGNIZE THE BRAKE FAILURES. THE VEHICLE'S FUEL INJECTORS HAVE NOT BEEN REPAIRED AND WAS SERVICED ON 11-28-01 BY THE DEALER. THEY REFUSE TO COOPERATE WITH ME IN WORKING THESE MATTERS OUT IN A FAIR MANNER. *AK
PASSENGER "WINDOW CURTAIN" AIRBAG AND PASSENGER SIDE AIRBAG DEPLOYED WHEN I HIT A BUMP IN THE ROAD. THERE WAS NO IMPACT, LOSS OF CONTROL IN DRIVING VEHICLE, OR ANYOTHER DAMAGE TO THE VEHICLE. *AK IE04-078*PO
WHEN I PARKED IN A PARKING SPACE WITH A CONCRETE TIRE BUMPER, THE BUMPER GOT CAUGHT WHEN I PULLED OUT AND CAUSED THE PARKING LIGHT GRILL COVERS TO POP OUT. THE SERV. DEPT. REPLACXED THEM, NO CHARGE. THE SECOND TIME IT HAPPENED THEY ACCUSED ME OF "RUNNING OVER THE TOP" OF SOMETHING, AND DAMAGING THE CAR, WHICH I DID NOT DO. THE MANUFACTURERS REFUSE TO FIX IT SAYING IT IS AN INSURANCE ISSUE, EVEN THOUGH THE SER. DEPT. TOLD ME THEY HAVE HAD THE SAME COMPLAINT WITH OTHER CARS, AND EVEN THE MANAGER OF THE SERV. DEPT. SAID IT HAPPENED TO HER JETTA! I BELIEVE THEY SHOULD FIX IT WITHOUT CHARGE, SINCE IT IS OBVIOUSLY A DESIGN DEFECT. *AK
ON OCT. 7,2001 ( FOUR DAYS AFTER TAKING DELIVERY), I WAS SLOWLY MERGING INTO TRAFFIC . WHEN I PUT MY FOOT ON THE GAS PEDAL, THERE WAS NO ACCERLATION FOR A FEW SECONDS (CAR JUST IDLED) AND THEN SUDDENLY, THE CAR LURCHED FORWARD INTO TRAFFIC AT A HIGH SPEED WITH THE TIRES SCREECHING. THE SAME THING HAPPENED TWICE MORE ON OCTOBER 17, 2001 WHEN TURNING LEFT AT INTERSECTIONS; THEN ABOUT 10 TIMES ON OCTOBER 17 WHILE EITHER MAKING TURNS OR DRIVING IN HEAVY TRAFFIC; TWICE ON NOV.7; AND, TWICE MORE ON NOV. 13. WE WERE AFRAID TO DRIVE CAR ON OCT. 25 AND HAD TOWED TO CLOSEST DEALER. CAR HAS BEEN TO SERVICE DEPT. TWICE, ON 10/22 AND 10/25. DEFECT NOT FOUND OR REPAIRED. WE ARE TOO AFRAID TO DRIVE THIS CAR AS WE WERE ALMOST IN 5 ACCIDENTS.*AK
INTERMINTENT PROBLEM SHIFTING FROM FIRST GEAR TO SECOND. CAR WOULD NOT SHIFT THEREFORE WOULD NOT ACCELERATE IN TRAFFIC. DEALER REPLACED ELECTRICAL PART CALLED A VALVE BODY. CAR STILL DID NOT WORK PROPERLY. VOLKSWAGEN RECCOMENDED COMPLETE TRANSMISSION REPLACEMENT WHICH DEALER PERFORMED. WE HAVE CONCERNS OVER SAFETY OF THIS VEHICLE IF THIS PART SHOULD FAIL AGAIN. IS THERE STATISTICAL DATA AVAILABLE REGARDING FAILURE OF THIS PART?
I PULLED INTO A PARKING SPOT WITH A CONCRETE TIRE BUMPER. I JUST ROLLED INTO THE SPOT WAITING FOR MY TIRES TO HIT THE BUMPER BUT MY BUMPER HIT AND WHEN I TRIED TO PULL OUT, MY WHOLE BUMPER JUST PULLED RIGHT OFF OF THE CAR. UMPER
IT IS ESSENTIAL FOR MY SAFETY TO BE ABLE TO ROLL THE WINDOWS UP ON MY VEHICLE WHILE DRIVING IN THE CITY. THE WINDOWS HAVE NOW BROKEN 3 TIMES IN THE DOWN POSITION AND THE CAR IS LESS THAN A YEAR OLD WITH LESS THAN 12,000 MILES ON IT! THANKS FOR YOUR HELP.*AK
CONSUMER STATES WHILE DRIVING, THE CHECK OIL LIGHT ILLUMINATED, WHEN CHECKING THE DIPSTICK THERE WAS NO OIL, SO THE CONSUMER ADDED 1 QUART OF OIL AND CALLED THE DEALER, THE DEALER IS RUNNING AN OIL CONSUMPTION TEST, BUT IN THE MEANTIME THE ENGINE IS STILL USING ALMOST A QUART OF OIL EVERY 1000 MILES. *SLC
I'VE COME TO MY CAR SEVERAL TIMES AND HAVE FOUND THE BRAKE LIGHTS ON. AFTER DEPRESSING THE BRAKE PEDAL SEVERAL TIMES, THEY COME OFF, BUT MANAGED TO COME ON AGAIN AFTER CLOSING THE DOOR. MORE DISTURBING, HOWEVER, IS THE FACT THAT WHEN THE VEHICLE IS ON, YOUR FOOT DOES NOT HAVE TO BE APPLIED TO THE BRAKE PEDAL TO SHIFT OUT OF PARK; IT ASSUMES YOUR FOOT IS ON THE BRAKE. THIS IS DEFINITELY NOT GOOD; NOT TO MENTION THE DRAIN ON THE BATTERY. HAVE THERE BEEN SIMILAR PROBLEMS REPORTED?*AK
ABS LIGHT CAME ON AT STARTUP, CONTACTED DEALER SERVICE AND TOLD THEM OF THE PROBLEM, ASKED IF SAFE TO DRIVE. THEY REPLIED YES WITHOUT ABS. DROVE 30MI HOME, STOPPED AND SHUTOFF CAR, 1MINUTE LATER, LARGE AMOUNTS OF SMOKE FROM UNDER HOOD AND IN CABIN. FIRE DEPT RESPONDED. NO VISIBLE FLAME, BUT BURNED WIRING WAS EVIDENT. DEALER HAS ONLY CONFIRMED SO FAR THAT THE ABS CONTROLLER, PUMP AND WIRING HARNESS HAS SHORTED OUT.*AK
VEHICLE STALLS AT ANY SPEED/ ANY TIME. SHORTLY AFTER PURCHASE ENGINE CHECK LIGHT CAME ON. TAKEN TO DEALER WHO REPAIRED. HOWEVER, VEHICLE STALLS ON A DAILY BASIS, TAKEN TO DEALER 6 TIMES, CANNOT REMEDY PROBLEM. *AK
WHILE TRAVELING 30 MPH VEHICLE WAS INVOLVED IN A FRONT END COLLISION. PASSENGER'S AIR BAG DEPLOYED, BUT DRIVER'S FRONTAL AIR BAG FAILED TO DEPLOY. NO DETERMINATION HAS BEEN MADE FOR REASON OF THIS FAILURE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
BRAKE DO NOT ENGAGE PROPERLY, CONSUMER WAS INFORMED ON THE FIRST VISIT THAT THERE WAS AN AIR POCKET IN THE BRAKE SYSTEM, NEW BRAKE FLUID WAS ADDED AND THE BRAKES WERE REBLEED, HOWEVER CONSUMER BEGAN EXPERIENCING THE PROBLEM AGAIN AND THE DEALER FOUND THAT THE MASTER CYLINDER WAS LEAKING WHICH WAS REPLACED, CONSUMER IS AGAIN EXPERIENCING THE SAME PROBLEM.*JB
THIS JETTA WAS IN AN ACCIDENT. IT WAS TOTALED. ANOTHER CAR MADE A LEFT-HAND TURN AND T-BONED INTO THE DRIVER'S SIDE. THE THE CAR SPUN AROUND INTO A DITCH. AT SOME POINT, THE PASSENGER REAR CORNER UNDERSIDE WAS SEVERLY DENTED UP INTO THE TRUNK. THE DRIVER'S SIDE DOOR AIRBAG DEPLOYED. THE PASSENGER SIDE DOOR AIRBAG DEPLOYED. THE PASSENGER FRONT DASH AIR BAG DEPLOYED. BUT THE DRIVER'S STEERING WHEEL AIR BAG DID NOT DEPLOY. SINCE ALL OTHER AIRBAGS DEPLOYED, EXCEPT THIS ONE, I AM REQUESTING THAT THIS BE ANALYZED AND TESTED. IT WAS NOT A FRONTAL COLLISON, BUT SINCE THE PASSENGER FRONT DASH AIRBAG DEPLOYED, I THINK IT SHOULD BE INVESTIGATED. THE FRONT OF THE CAR WAS ONLY SLIGHTLY DAMAGED, SO WHY SHOULD ONE FRONT AIRBAG GO OFF BUT NOT THE OTHER.*AK
WHILE TRAVELING AT 35 MPH AND WITHOUT ANY INDICATION AIR BAGS DEPLOYED. DEALER AND MANUFACTURER HAVE BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK IE04-078*PO
THE VEHICLE EXPERIENCED A TOTAL BRAKE FAILURE. THE PEDAL OFFERED LITTLE RESISTANCE, AND SANK TO THE FLOOR. AN ACCIDENT WAS AVOIDED BY EMERGENCY PROCEDURES. THE THROTTLE WAS ALSO INOPERATIVE. AFTER BRINGING THE VEHICLE TO A EVENTUAL STOP, THE BRAKES SLOWLY RETURNED TO NORMAL, MUSHY AT FIRST, THEN TO ORIGINAL FEEL. NOT AN EXPERT AT DIAGNOSIS, BUT IT WOULD APPEAR THAT THE "BRAIN" THAT CONTROLS THROTTLE AND THE ABS SYSTEMS EXPERIENCED A TEMPORARY FAILURE. NO INDICATOR LIGHTS WERE DISPALYED TO INDICATE ANY FORM OF FAILURE. NEEDLESS TO SAY, THIS WAS AN "EXCITING" EXPERIENCE FOR A COUPLE OF MINUTES!!!. *AK
IN BOTH INSTANCES I RETURNED THE CAR TO CHARLES MAUND VW IN AUSTIN FOR REPAIR UNDER WARRANTY. I ASKED FOR THEM TO CHECK THE OTHER WINDOWS AND BOTH TIMES THEY SAID THERE WAS NOTHING THEY COULD DO UNTIL IT BREAKS AGAIN. IN BOTH INSTANCES THE WINDOW ABRUPTLY SLID INTO THE DOOR WHEN I HIT THE POWER WINDOW BUTTON ONCE. FOR OTHER EXAMPLES ON THIS PLEASE CHECK WWW.VWVORTEX.COM AND GO UNDER "FORUMS" AND DO A SEARCH FOR WINDOW REGULATORS. YOU WILL FIND THIS TO BE A RATHER COMMON OCCURRENCE AND ONE THAT OTHER OWNERS ARE CALLING A OEM DEFECT.THANK YOU FOR YOUR ATTENTION.*AK
WHILE DRIVING IN RUSH HOUR TRAFFIC THE MASTER CYLINDER FAILED RESULTING IN LOSS OF BRAKING ABILITY. NLM
THIS PART WAS REPLACED UNDER WARRANTY. HOWEVER, MY WARRANTY IS ALMOST UP, HOW MANY MORE WILL I HAVE TO REPLACE?*AK
NO SUMMARY LISTED FOR ABOV EVEHI CLE. *AK
THE VEHICLE HAS BEEN SEEN BY MECHANICS FROM TWO DIFFERENT DEALORSHIPS ON FIVE OCCASIONS DUE TO THE CHECK ENGINE LIGHT TO DATE. ON THE FOURTH TRIP TO THE SHOP IT WAS EVALUATED BY THE MECHANICS AS HAVING DEFECTIVE GAS TANK THAT HAD A SLOW LEAK. ON THIS OCCASION THE AUTO WAS KEPT FOR 1 WEEK FOR REPAIRS. HERE WE ARE A WEEK LATER AND THE LIGHT IS BACK ON AND IT'S BACK IN THE SHOP AGAIN. MEANWHILE I AM ON PROBATION AT MY NEW JOB AND AM HAVING TO TAKE CONSIDERABLE TIME OFF DUE TO THESE REPAIRS. I AM STILL ON PROBATION AT THIS JOB AND I HAVE ALSO MISSED OUT ON THE OPPORTUNITY OF OVERTIME BECAUSE OF CONTINUAL TRIPS TO THE DEALORS SHOPS. I HAVE ONLY MADE THREE PAYMENTS ON THE CAR TO DATE AND I AM PAYING FOR SOMETHING THAT IS IN THE SHOP AS MUCH AS IT IS IN THE DRIVEWAY. ASIDE FROM THE FACT THAT I HAVE REACHED THE POINT WHERE I AM AFRAID TO DRIVE IT FOR I FEAR IT COULD POSSIBLY BE A DEATHTRAP! I AM NOT SURE ABOUT THE BELT QUESTION THAT ARE WITHIN THIS FORM.*AK
WINDSHEILD WIPERS INTERMITTENTLY BECOME INOPERABLE IN RAINY WEATHER CONDITIONS CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
VEHICLE WAS HIT DIRECTLY ON DRIVERS SIDE AT 50 MPH BY ANOTHER VEHICLE. CONSUMER FELT THAT SIDE AIRBAGS SHOULD HAVE DEPLOYED INSTEAD OF STEERING WHEEL AND THE DASH BOARD DEPLOYING. CONSUMER MAY NOT HAVE BROKEN A RIB IF SIDE AIRBAGS HAD DEPLOYED. CONSUMER HAS YET TO CONTACT DEALER. PLEASE PROVIDE ANY FURTHER INFOMATION. *AK
WHILE VEHICLE WAS DELAYED IN TRAFFIC, SUN WAS BEAMING ON VEHICLE AND CAUSED FIRE TO INTERIOR MATERIALS ON SUNROOF. DEALER IS NOT WILLING TO FIX.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Volkswagen Jetta → · Every Jetta year → · How the figures are calculated →