Page 11 of 14 · complaints 501–550 of 668

2001 Volkswagen Jetta complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Electrical System › Ignition
Filed Jan 17, 2003VA

WHILE TRAVELING ON THE HIGHWAY THE VEHICLE STARTED SHAKING AND VIBRATING WITHOUT PRIOR WARNING. DUE TO THE IGNITION COIL. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS

Seats
Filed Jan 16, 200319,900 milesFL

THE CONSUMER HAS EXPERIENCED THE FOLLOWING: TREAD SEPARATION(TIRES)/THE OUTSIDE TIRES CUPPED, MORE WEAR ON THE CENTER, 3-4 TIRES HAD SHOWN A SIGN OF SEPARATING CORDS, THE DRIVER SEAT BACK IS WORN, UNSPECIFIED BAD REMOTE, AND THE SPEAKER WOULD DRIFT AWAY THEN COME BACK AGAIN. THE CONSUMER SEEKS REIMBURSEMENT FOR THE DEFECTIVE TIRES. SCC PH

Electrical System › Ignition
Filed Jan 15, 200324,782 milesNY

IGNITION COIL FAILURE, CYLINDER #3 JUNE 4, 2001 AT 6324 MI. SPARK PLUG FAILURE, CYLINDER #3, JANUARY 10, 2002 AT 16,245 MI. IGNITION COIL FAILURE, CYLINDER #4, APRIL 22, 2002 AT 17, 481 MI. IGNITION COIL FAILURE, CYLINDER #3, JULY 10, 2002 AT 19,597 MI. IGNITION COIL FAILURE, CYLINDER #4, JANUARY 14, 2003 AT 24,782 MI.

Electrical System › Ignition
Filed Jan 15, 200324,750 milesMI

WHEN I STARTED THE CAR AFTER A COUPLE OF DAYS IT WAS RUNNING REALLY ROUGH. GRADUALLY IT WAS LOSING POWER AND THE CHECK ENGINE LIGHT STARTED FLASHING. WHEN I GOT OUT OF THE CAR THE EXHAUST SMELT REALLY BAD. WHEN I TOOK IT TO THE DEALER THE FOLLOWING DAY, HE INFORMED ME THAT IT WAS A IGNITION COIL PACK FAILURE AND THAT THIS PROBLEM WAS REALLY COMMON WITH THE 1.8L TURBO ENGINES. HE ALSO INFORMED ME THAT THERE WAS A NATIONAL BACKLOG WITH THE PART AS THERE HAD BEEN MANY FAILURES AND THAT I WOULD HAVE TO WAIT ATLEAST 2-3 WEEKS BEFORE THE PART WOULD BE AVAILABLE. I WOULD CONSIDER THIS FAILURE TO BE A SAFETY ISSUE BECAUSE IF THE CAR HAD LOST POWER IN A BUSY ROAD OR A FREEWAY IT WOULD HAVE CREATED A DANGEROUS SITUATION.

Suspension › Front › Springs › Coil Springs
Filed Jan 14, 2003NH

CONSUMER NOTICED A DECREASE IN ACCELERATION ABILITY. DEALER INFORMED CONSUMER THE COIL SPRINGS WERE BAD. BUT WILL ONLY REPLACE THEM AS THEY GO OUT. CONSUMER FEELS UNSAFE DRIVING WITH 3 DEFECTIVE COIL SPRINGS. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB

Air BagsCrash1 injured
Filed Jan 13, 200340,800 milesVA

DRIVER'S SIDE AIR BAGS FAILED TO DEPLOY DURING AN ACCIDENT THAT MAY HAVE TOTALED THE CAR. DAMAGE WAS TO THE DRIVER'S SIDE ONLY AND THE PASSENGER FRONT AIRBAG DID DEPLOY.

Engine and Engine Cooling › Engine
Filed Jan 10, 2003CA

CONSUMER STATED WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE ENGINE FAILED AND LOST POWER AND IT WAS DIFFICULT TO CONTROL THE VEHICLE.*JB

Engine and Engine Cooling › Engine
Filed Jan 10, 2003IN

CONSUMER STATED WHILE DRIVING AT 40MPH THE ENGINE MAKES A SEVERE NOISE AND THEN A VIBRATION IS FELT AS IF THE ENGINE IS LOOSING POWER, WHICH WAS DUE TO A FAULTY ENGINE COIL PACK THAT WENT BAD. DEALER WAS NOTIFIED AND WILL CHANGE ONLY ONE COIL. DUKE GOLD'S SPEED WAY VOLKSWAGEN DEALER, WILL NOT REPLACE THE COIL AT LEAST IN THE FOLLOWING NEXT 3 WEEKS BECAUSE THERE IS A NATIONAL BACK ORDER. PLEASE PROVIDE FURTHER INFORMATION.*JB

Electrical System › Ignition
Filed Jan 9, 200318,400 milesNV

COIL FAILED ON 2001 VW JETTA 1.8 T, AT 18400 MILES,MANUFACTUROR DEFECT,VW IS HAVING THE COIL REMANUFACTURED. DEALER SAYS PART COULD TAKE UP TO 2 MONTHS BECAUSE OF BACK ORDERS.THIS SIMPLY STATES THEY CAN'T KEEP UP WITH THE SUPPLY AND DEMAND AS SO MANY HAVE TO BE REPLACED. PART SHOULD BE RECALLED AND DEALER REPLACE ALL 4 COILS.

Engine and Engine Cooling › Engine
Filed Jan 9, 20031,000 milesCA

PURCHASED NEW 2001 JETTA IN AUGUST OF 2000, GLS 2.0L ENGINE AND IT HAS ALWAYS BEEN BURNING/LOSING OIL. ABOUT 1 QT EVEY 1000 MILES DRIVEN. CANNOT UNDERSTAND AND OIL CONSUMPTION TEST BY VWOF A IN JULY OF 2002 SAID IT WAS NORMAL EVEN AFTER BREAKIN PERIOD. CAR CURRENTLY HAS 46,000 MILES. I AM PISSED OFF STILL AND I AM BASICALLY PUTTING A QUART OF OIL IN EVERY MONTH PLUS 2 OIL CHANGES A YEAR. THIS NORMAL OIL CONSUMTION IS COSTING A FORTUNE AND THIS WAS NEVER DISCLOSED TO ME WHEN I PURCHASED THE CAR NEW. NO MENTION OF IT IN THE SERVICE MANUAL AND VWOF A HAS A TSB OUT THERE BUT I WOULD LIKE TO SEE A NEW ENGINE.

Engine and Engine Cooling › Exhaust System › Emission Control › Gas Recirculation Valve (egr Valve)
Filed Jan 3, 2003NY

WHILE DRIVING , VEHICLE STARTED TO STALL AND THEN SHUT OFF. DEALER CONTACTED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS

Electrical System › Ignition
Filed Jan 3, 200318,700 milesCA

ELECTRICAL IGNITION COIL FAILED WHILE TRAVELING IN A REMOTE AREA. TS

Electrical System › Ignition
Filed Dec 30, 200219,000 milesCT

I OWN A 2001 JETTA 1.8T WOLFSBURG. THE CAR HAD A COIL PACK FAILURE ON NOVEMBER 28, 2002 AND AGAIN ON DECEMBER 30, 2002.

Engine and Engine Cooling › Engine
Filed Dec 27, 200221,000 milesMA

I HAD A COIL PACK BURN OUT ON MY 2001 VW JETTA - IT HAS 21000 MILES. IT APPEARS TO BE A KNOWN PROBLEM AND MANY PEOPLE ARE EXPERIENCING THIS FAILURE. VW (AND AUDI) WILL ONLY REPLACE COILS WHEN THEY INDIVIDUALLY BURN OUT. VW/AUDI SHOULD RECALL AND REPLACE ALL COILS EITHER AT THE TIME OF BURN OUT OR BEFORE IT BECOMES AN ISSUE. THE NUMBER OF PEOPLE WHO HAVE HAD THIS PROBLEM SUGGEST THAT THE COILS ARE EITHER DEFECTIVE OR THE DESIGN OF THE VEHICLE IS FAULTY. THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THIS EVEN IF THE VEHICLES WARRANTY HAS EXPIRED. TS

Electrical System › Ignition
Filed Dec 23, 2002MA

WHILE DRIVING IGNITION COIL FAILED CAUSING VEHICLE TO BREAK DOWN CREATING A SAFETY HAZARD. MANUFACTURER IS AWARE THAT COILS ARE DEFECTIVE BUT WILL NOT REPLACE UNTIL COMPONENT FAILS. TS

Engine and Engine Cooling
Filed Dec 20, 2002NJ

THE VEHICLE SHUT DOWN WITHOUT PRIOR WARNING AND HESTSTATE . PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Dec 19, 2002CA

CONSUMER PUT THE VEHICLES' DEFROSTER ON , AND THE BACK WINDSHIELD IMPLODE, WITHOUT BEING HIT BY AN OBJECT OR VEHICLE BEING IN AN ACCIDENT, AND WENT INTO THE BACK SEAT. NO ONE WAS INJURED, CAUSE SEAT WAS NOT OCCUPIED AT THE TIME. PLEASE PROVIDE MORE DETAILS. TS

Electrical System › Ignition
Filed Dec 18, 2002MD

WHILE TRAVELING ON THE HIGHWAY THE CHECK ENGINE LIGHT APPEAR ON THE DASHBOARD. CAUSING THE COIL PACK TO LEAK OIL. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS

Electrical System › Ignition
Filed Dec 18, 200219,000 milesNY

IGNITION COIL FAILURES ON MY 2001 JETTA GLS 1.8T. 3 COILS FAILED LEADING TO A VERY DANGEROUS DRIVING SITUATION WHERE I COULD NOT ACCELERATE OUT OF A POTENTIALLY DANGEROUS SITUATION. VW CHANGED ONLY 3 COILS, SAYING THEY WERE HAVING PROBLEMS WITH IGNITION COILS, BUT WILL NOT CHANGE A PART UNLESS IT FAILS. THE 4TH COIL FAILED YESTERDAY, 12/17/02 AND VW IS OUT OF COILS NATIONWIDE. I SPEND QUITE A BIT OF TIME ON MANY VW AND AUDI CAR OWNER WEB-BOARDS AND THE PROBLEM IS RUNNING RAMPANT. CHECK WWW.VWVORTEX.COM, WWW.AUDIFORUMS.COM TO NAME A FEW, THEN DO A WEB-SEARCH IN ARCHIVED ITEMS IN THE AUDI FORUM OR SPECIFIC CHAT ROOMS IN THE VW FORUM. THIS PROBLEM WILL COSTS LIVES IF IT IS NOT ADDRESSED IMMEDIATELY.

Electrical System › Ignition › Module
Filed Dec 18, 200245,000 milesNJ

NUMBER (4) COILPACK ON MY 2001 VW JETTA WOLFSBURG WENT BAD AND THE CAR WAS RENDERED UNDRIVABLE UNTIL I USED ANOTHER FORM OF TRANSPORTATION TO GET TO A NEARBY DEALER TO BUY A REPLACEMENT

Electrical System › Ignition
Filed Dec 17, 200217,000 milesWA

THE NUMBER OF MISFIRES AND FAILED COILPACK'S ON MY '01 VW JETTA 1.8T IS RIDICULOUS. I KNOW OF SEVERAL PEOPLE GOING THROUGH THE SAME THING. WHEN THE CAR WAS UNDER WARRANTY IS WAS IN THE SHOP AT LEAST 3 TIMES FOR THE SAME MISFIRE PROBLEM AND NOW THAT I'M OUT OF WARRANTY THE PROBLEM IS STILL VERY PERSISTENT. VW NEEDS TO OFFICIALLY RECALL THESE COIL PACKS WITH SOMETHING THAT WORKS PROPERLY. THIS PROBLEM IS GOING TO AFFECT MY ABILITY TO PASS MY STATE EMISSIONS TESTING AND SERIOUSLY EFFECTS MY DRIVEABILITY AND RELIABILITY.. VIN # [XXX]... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Dec 16, 200230,000 milesGA

DEALER MECHANIC STATED THAT THE AIR PUMP RUSTED AND NEEDED TO BE REPLACED. THE CAR WAS GARAGED EVERY NIGHT. WARRANTY ON PART EXPIRED AT 24000 MILES I HAVE 31000.

Structure › Body › Door
Filed Dec 16, 2002CA

CREAKING FROM DOOR JAM AREA ON ACCELERATION/ DECELERATION. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****770759

Electrical System › Ignition
Filed Dec 12, 2002NY

VEHICLE SHUTS OFF WHILE DRIVING AT ANY SPEED. DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS---770753. *AK *NLM

Engine and Engine Cooling › Engine › Gasoline
Filed Dec 4, 2002TN

NO SUMMARY. DT

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 29, 2002NV

@ 20000 MILES DESERT VW PERFORMED WARRENTY SERVICE (5 WEEKS AGO) WHICH INCLUDED A COMPLETE BREAK INSPECTION. AT THE TIME NO PROBLEM WAS SEEN. @ 22000 MILES BOTH PADS ON THE BACK WERE TOTALLY GONE. I UNDERSTAND VW USED A THINNER PAD ON THE 2001 JETTA'S. THIS WAS TO CUT DOWN ON NOISE NOTED ON THE 2000 MODELS IN 2002 VW WENT BACK TO THE OLD PADS. I CONTACTED VW OF AMERICA, AND DESERT VW. BOTH TOLD ME CHANGING THE BACK BRAKES @ 22000 MILES WAS NORMAL. HOW WAS MY PADS BEING WORN DOWN TO NOTHING MISSED AT 20000? @ 22000 I'M DOING A BRAKE JOB ON THE BACK BRAKES ONLY? IT WOULD SEEM THAT BRAKES, (ON THE BACK), SHOULD LAST 2 TO 1 FROM THE FRONT. THE SHOP THAT DID THE REPAIR SAID HE HAS NEVER ENCOUNTED THIS BEFORE AND THIS SHOP HANDLES IMPORTS ONLY. PLEASE CONTACT ME AND I WILL FORWARD ALL INFORMATION TO YOUR OFFICE. I FEEL THIS IS UNSAFE, COSTLY AND CAN BE CORRECTED. DT

Structure › Body › Bumpers
Filed Nov 25, 2002CA

THE FRONT BUMPER ASSEMBLY ON MY JETTA PARTIALLY DETACHES WHENEVER IT SCRAPES AGAINST A CURB OR PARKING BLOCK. I HAVE HAD IT REPAIRED THREE TIMES AND TRIED TO REPAIR IT MYSELF THREE TIMES. I HAVE SPENT OVER FIVE HUNDRED DOLLARS IN THE FIRST YEAR OF OWNERSHIP AND NOW IT HAS HAPPENED AGAIN. THIS IS OBVIOUSLY A MUCH MORE WIDE SPREAD PROBLEM THAN IS BEING REPORTED. VOLKSWAGEN SHOULD BE MADE TO REPAIR THE BUMPERS AT NO CHARGE OR RECALL ALL EFFECTED VEHICLES AND STRENGTHEN THE BUMPER ASSEMBLY. *TS *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS**770127

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 17, 2002NY

HAD PROBLEMS PRIOR WITH BRAKE PEDAL VIBRATING WHEN DEPRESSED SLIGHTLY AND ALSO DURING TURNS WITH LOSS OF BRAKE POWER. ABS SYSTEM REPLACED BY LOCAL DEALER. HAD AN INCIDENT AFTER REPLACEMENT. GOING DOWN A HILL AT 45 MPH WITH A RIGHT BEND, APPLIED BRAKES. SAME VIBRATION IN BRAKE PEDAL, NO BRAKING POWER AND STEERING KICKED CAR SHARPLY TO LEFT AND ENDED UP OFF THE ROAD. THEN EVERYTHING SEEMED TO WORK AGAIN BUT STILL EXPERIENCING PROBLEMS CAR GOING IN FOR MORE SERVICE YET AGAIN. DT

Electrical System
Filed Nov 13, 20029,000 milesCA

THE CEHCK ENGING LIGHT ILLUMINATED AND SMOKE STARTED COMING FROM THE ENGINE COMPARTMENT, THE DEALER STATED THERE WAS A FAULTY IGNITION COIL. TS *JB

Steering
Filed Nov 13, 2002MI

THE 2001 VW JETTA HAS HAD THREE O2 (OXYGEN) SENSOR FAILURES SINCE PURCHASE IN SEPTEMBER 2000. IN ADDITION HAVE EXPERIENCED THE NEED, ACCORDING TO DEALERSHIP, TO HAVE O2 SENSOR CLEANED, WHICH AGAIN CAUSED ENGINE LIGHT TO APPEAR. HAVE TALKED TO VW OF AMERICA, CLAIM MY JETTA IS NOT ONE OF THE CARS ISSUED AS A RECALL FOR THE O2 ISSUED ON 1/11/2002. YET IT IS A CONTINUAL PROBLEM. HAVE SPOKEN TO TWO VW MECHANICS. THEY CLAIM VW IS AWARE THEIR SUPPLIER OF THE PART HAS MANUFACTURED FAULTY O2 SENSORS, YET CONTINUE TO PURCHASE THESE PARTS. TALKED TO AN INDEPENDENT MECHANIC ON AN O2 NEEDING A 'CLEANING'. INDEPENDENT MECHANIC STATED THIS SHOULD NOT BE NECESSARY FOR ANY VEHICLE. MAKES ME WONDER IF THIS IS TO AVOID THE LEMON LAW -- LIST THE REPAIR AS A CLEANING INSTEAD OF REPLACEMENT. VW OF AMERICA HAS ISSUED ME A CASE NUMBER, YET VW FEELS THIS IS A DEALER PROBLEM NOT A CORPORATE PROBLEM. I STRONGLY DISAGREE, BASED ON HAVING AN O2 SENSOR FAIL FROM TWO VW DEALERSHIPS. THE DEALERSHIPS CAN ONLY SUPPLY THE PARTS FROM THE MANUFACTURER INWHICH VW HAS AUTHORIZED. CONFIDENCE IN VW'S RECALL JARRED. EXPERIENCE WITH THEIR COSUMER SERVICE AND SATISFACTION DISMAL. MY JETTA IS EXPERIENCING SOME SITUATIONS AS THE RECALLED CARS, YET I AM NOT COVERED UNDER THE RECALL UMBRELLA. HOW DO I BEST PROTECT MY SAFETY, AS WELL AS MY INVESTMENT, MY CAR, WHEN IT COMES TO VW PRACTICES? DT

Air Bags › Side/Window
Filed Nov 8, 200260,000 milesLA

WHILE TRAVELING ABOUT 70 MPH ON THE HIGHWAY AND WITHOUT PRIOR WARNING, THE PASSENGER SIDE AIRBAGS AND THE OVERHEAD AIRBAGS DEPLOYED WITHOUT CONTACT WITH ANOTHER VEHICLE. TS *JG

Service Brakes, Air › Antilock › Control Unit/Module
Filed Nov 4, 200210,800 milesWA

CONSUMER RECEIVED A RECALL NOTICE ON THE ABS CONTROL UNIT IN MARCH 2002. AN APPOINTMENT COULD NOT BE MADE UNTIL JULY 10, 2002. THE ABS LIGHT & BRAKE LIGHT ILLUMINATED. CONSUMER WAS TOLD TO CONTINUE DRIVING THE CAR UNTIL JUNE 25. CONSUMER TOOK THE VEHICLE TO ANOTHER DEALERSHIP WHERE THEY WERE APPALLED THAT UNDER THE SEVERITY OF THE ABS UNIT CONSUMER WAS TOLD TO KEEP DRIVING. *JG

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 31, 2002FL

VEHICLE WOULD HESTATE AND STALL OUT WHEN APPLYING THE ACCELETOR PEDAL FROM A STOP POSITION. PLEASE PROVIDE MORE DETAILS. TS

Air BagsCrash
Filed Oct 21, 2002NM

CONSUMER STATES THAT WHEN HIT AT 80MPH IN THE FRONT CENTER OF THE VEHICLE THE AIR BAG DID NOT DEPLOY CAUSING MINOR INJURIES TO THE CONSUMER. DEALER NOTIFIED TS

Air BagsCrash
Filed Oct 17, 2002IL

CONSUMER STATES THAT WHEN HIT AT 35MPH IN THE FRONT CENTER OF THE VEHICLE THE AIR BAG DID NOT DEPLOY CAUSING MINOR INJURIES TO THE CONSUMER. DEALER NOTIFIED TS

Power Train › Automatic Transmission
Filed Oct 10, 200220,985 milesGA

THE CONSUMER STATES THAT WHILE DRIVING AND WITH NO WARNING, THE VEHICLE JERKED AND LOST POWER. DEALER NOTIFIED. MR THE CONSUMER STATES THAT THE VEHICLE HAS HAD SEVERAL TRANSMISSIONS REPLACED IN A YEAR-FEELS THAT THE VEHICLE IS A LEMON. SCC

Tires
Filed Sep 29, 2002OH

TIRE FLAT, HAS DEVELOPED "BUBBLES" IN SIDEWALL. RUBBER APPEARS TO BE SEPARATING FROM TIRE SIDEWALL. COULD RESULT IN A BLOWOUT. MR

Service Brakes, Hydraulic
Filed Sep 25, 2002VA

CONSUMER STATES THAT WHILE DRIVING THE VEHICLE INTO HER DRIVE WAY SHE PROCEED TO STOP AND BRAKES FAIL.CONSUMER SAYS THAT THERE IS A RECALL OUT BUT DOES NOT INCLUDE HER VIN NUMBER.

Engine and Engine Cooling › Exhaust System
Filed Sep 18, 2002FL

THERE WAS A FOUL SMELL COMING FROM INSIDE OF THE VEHICLE. CONSUMER HAS HAD TO GO TO HOSPITAL BECAUSE OF A RASH DUE TO SOME KIND OF CHEMICAL THAT SHE WAS SMELLING. CONTACTED DEALER, AND DEALER COULD NOT FIND CAUSE. *AK

Visibility › Power Window Devices and Controls
Filed Sep 17, 2002VA

FIRST MY PASSENGER SIDE WINDOW FAILED WHEN USING THE AUTO DOWN BUTTON. THREE MONTHS LATER THE DRIVERS SIDE HAS NOW FAILED. THE CAR IS ONLY 1 1/2 YEARS OLD.*AK

Air Bags › Side/Window
Filed Sep 16, 2002PA

WHILE COMING OUT OF DRIVEWAY BOTH SIDE AND FRONT AIRBAGS ON PASSANGER'S SEAT DEPLOYED WITH NO REASON.*AK

Structure › Body › Door
Filed Sep 14, 2002NJ

THERE HAS BEEN A CONSTANT PROBLEM WITH ABNORMAL NOISE IN THE TWO FRONT DOORS OF THE VEHICLE. SO FAR THE PROBLEM HAS NOT BEEN FIXED. NO ONE SEEMS TO BE ABLE TO OR WANT TO SOLVE THE PROBLEM. NLM

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 12, 2002CO

I WAS TOLD BY THE MANUFACTURER THAT 1 QUART/1000 MILES IS NORMAL. I HAVE RESEARCHED THIS PROBLEM AND FOUND THAT I AM NOT THE ONLY PERSON WITH THIS PROBLEM. THIS PROBLEM NEEDS TO BE ADDRESSED. BURNING THIS MUCH OIL IS NOT NORMAL AND IT IS NOT GOOD FOR THE ENVIRONMENT.*AK

Visibility › Power Window Devices and Controls
Filed Sep 10, 2002PA

WINDOW REGULATOR FAILED TWICE LEAVING WINDOW STUCK IN DOWN POSITION. THIS IS CLEARLY A COMMON DEFECT IN THIS VEHICLE, ONE THAT OWNERS SHOULD NOT BE RESPONSIBLE FOR PAYING OUT OF WARRANTY. I WINDOW STUCK IN THE DOWN POSITION POSES A SAFETY HAZZARD IN POOR WEATHER CONDITIONS, AND ALSO IMPACTS THE PERSONAL SAFETY OF THE VEHICLE OCCUPANTS. *AK

Air Bags
Filed Sep 10, 2002OH

MY 2001 JETTA GLX WAS DELIVERED WITH AN AIRBAG FAULT & A SCRATCHED BUMPER. THEY SAID THEY WOULD FIX BOTH. I BROUGHT MY CAR BACK THE NEXT DAY TO HAVE THE AIRBAG FAULT FIXED. THEY FIXED IT & IT OCCURED AGAIN IN 1 OR 2 DAYS. I ALSO HAD A HOSE BREAK & ALL OF THE RATIATOR FLUID LEAK OUT. THEY FIXED THAT & THE SCRATCH & THE AIRBAG FAULT. I ASKED AT THAT TIME FOR A NEW VEHICLE. THEY SAID THEY COULD NOT/WOULD NOT DO THAT. MY AIRBAG FAILED AGAIN 7/2002 & AGAIN 9/2002. I AM CURRENTLY SEEKING TO HAVE MY CAR REPLACED OR BOUGHT BACK BY THE DEALER. IT IS CURRENTLY IN THE SHOP.*AK

Visibility › Power Window Devices and Controls
Filed Sep 6, 2002WV

CONSUMER STATES WINDOW IS STUCK IN THE DOWN POSITION AND HAS HAD 3 OF THE 4 WINDOW REGULATORS FAIL. ONE OF WHICH FAILED WHILE DRIVING DOWN THE HIGHWAY AT 70 MPH, WHICH COULD CAUSE A DIRECT SAFETY HAZARD. CONSUMER ADDS THAT SERVICE AT THE DEALERSHIP HAS NOT BEEN VERY TIMELY AND EFFECTIVE. *TT

Fuel System, Gasoline › Delivery
Filed Sep 4, 2002TN

SOMETHING FLEW UP FROM ROAD AND HIT FUEL LINE AND CUT IT OPEN SO FUEL WAS PUMPING OUT CONTINOUSLY BELOW THE FUEL TANK. ABOUT 2 FEET OF PLASTIC FUEL LINES ARE COMPLETELY EXPOSED ON THE BOTTOM OF CAR JUST FORWARD OF FUEL TANK. THESE LINES SHOULD BE SHIELDED BELOW WITH A METAL OR HARD PLASTIC PLATE. THIS COULD HAVE BEEN A VERY SERIOUS PROBLEM HAD THE EJECTING FUEL CAUGHT FIRE.*AK

Air Bags › Side/WindowCrash1 injured
Filed Sep 3, 2002IN

I RECEIVED A SEVERE RIGHT FOREARM FRACTURE, REQUIRING SURGERY, FROM A DRIVER'S SIDE AIRBAG. THE ACCIDENT TOOK PLACE IN A PARKING LOT AND MY CAR WAS ALMOST STOPPED AT THE TIME. TWO FINGERS WERE ALSO BROKEN/DISLOCATED. I SPENT 3 DAYS IN THE HOSPITAL AND WILL HAVE MONTHS OF PHYSICAL THERAPY TO ENDURE. I WANT THIS ON RECORD SO IF OTHERS HAVE BEEN INJURED, THE AIRBAGS WILL BE INVESTIGATED. I AM WILLING TO SHARE X-RAYS, MEDICAL RECORDS, ETC. I CONTACTED VW AND THEY SAID SINCE I WAS HONKING THE HORN AT THE TIME OF IMPACT, IT'S BASICALLY MY FAULT. I CAN UNDERSTAND THAT IF THE BODY IS IN THE WAY WHEN THE AIRBAG DEPLOYS, INJURY MAY OCCUR, BUT SUCH A SEVERE INJURY AS A CONSEQUENCE FOR HONKING THE HORN, SEEMS EXTREME TO ME. I THINK THE AIRBAG MAY HAVE DEPLOYED TOO FAST. PLEASE COMPARE MY CASE TO OTHERS' SO OTHER VW DRIVERS WON'T HAVE TO GO THROUGH WHAT I AM RIGHT NOW. THANK YOU.*AK

Visibility › Windshield
Filed Sep 2, 2002TX

THESE PARTS ARE ON ALLOCATION, VW OWNERS ALL OVER THE COUNTRY ARE FACED WITH THESE FAILURES. A QUICK SEARCH OF THE WEB WILL ILLUSTRATE JUST HOW WIDESPREAD THE PROBLEM REALLY IS. NO SAFETY DEFECT LISTED. *AK

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Aug 31, 2002FL

THE VEHICLE SPUTTERS WHEN YOU FIRST START OUT AND AFTER SITTING FOR A WHILE AND IS STARTED UP AGAIN. I HAVE TAKEN IT TO THE DEALERSHIP WHERE I PURCHASED IT FROM ON 3 SEPARATE OCCASIONS. ON THE LAST TRIP TO THE DEALERSHIP, THEY TOOK IT THE THE MANUFACTURER FOR DIAGNOSIS. THE MANUFACTURER ADVISED IT WAS MY MASS AIR FLOW SENSOR. ONCE THAT WAS REPLACED MY VEHICLE STILL EXPERIENCED PROBLEMS. ON TODAY 8/30/02 I TOOK MY VEHICLE TO THE MANUFACTURER DIRECTLY AND WAS ADVISED THAT THE WIRING THAT WENT TO THE MAF SENSOR NEEDS TO BE CHANGED. ALMOST $600.00 LATER, SPARK PLUGS, FUEL FITER, AIR FILTER , O2 SENSORS, MASS AIR FLOW SENSOR AND WIRES...........THE PROBLEM IS NOT AS BAD, BUT STILL EXISTS. THE DEALER WHERE THE VEHICLE WAS PURCHASED IS UPSET THAT THE MANUFACTER DID THE LAST REPAIRS AND GUARANTEED THE VEHICLE WAS FIXED.........AFTER LETTING IT SIT FOR 3 HOURS TODAY, STARTING THE VEHICLE, BACKING OUT OF MY DRIVEWAY....AND TURNING THE WHEEL.........THE SPUTTER WAS BACK. I DO WANT TO GO BACK TO THE MANUFACTURER TO GET THE VEHICLE REPAIRED. BUT I DO NOT WANT TO PAY $75 AN HOUR LABOR FOR THEM TO CHECK THE SAME PROBLEM OVER AND OVER AGAIN, AND PRETTY MUCH JUST REPLACE VARIOUS PARTS. HAS ANYONE ELSE EXPERIENCED THIS PROBLEM OR ONE SIMILAR. WHAT CAN I DO TO GET MY CAR REPAIRED AND NOT HAVE TO PAY FOR THE CHECK OUT CHARGE FOR THE SAME PROBLEM?*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2001 Volkswagen Jetta → · Every Jetta year → · How the figures are calculated →