2001 Volkswagen Jetta complaints

THEREIS A VERY HEAVY CHEMICAL SMELL IN INTERIOR OF VEHICLE. TOOK VEHICLE TO VOLKSWAGEN FOR SERVICE, AND DEALER COULDN'T LOCATE A PROBLEM. CONSUMER STATED THAT SMELL WAS MAKING DRIVER SICK IN THE STOMACH. PLEASE PROVIDE ANY FURTHER INFORMATION.*AKI

KNOWN TO BE A DEFECTIVE PART CAUSING A VERY POSSIBLE SAFTY ISSUE, WHEN WINDOW COMES CRASHING DOWN A DISTRACTION CAN CAUSE A CRASH AND BESIDES VOLKSWAGEN SHOULD FIX THESE WINDOW REGULATORS FOR FREE SINCE THEY MADE DEFECTIVE PARTS REGAURDLESS OF WARRANTY STATUS. *AK

2ND TIME. NOW PASSENGER WINDOW. I JUST GOT THE FIRST WINDOW FIXED AFTER A MONTH AND A HALF.*AK

I HAVE HAD 3 OF THE 4 WINDOW REGULATORS FAIL ON MY 2001 VW, JETTA. ONE OF WHICH FAILED WHILE DRIVING DOWN THE HIGHWAY, WHICH POSES A DIRECT SAFETY HAZARD.*AK

VEHICLE HAS A BURNING RUBBER/WAX SMELL. WHEN ENGINE GETS HOT SMELL GETS REALLY TOXIC. VEHICLE CHECKED BY DEALER, WHO REPLACED CARPET BETWEEN FIREWALL AND DASHBOARD, SINCE THEN SMELL IS EVEN WORSE.*AK *YH

FRONT BUMPER ASSEMBLY TORE OFF VEHICLE WHEN BACKING OUT OF PARKING SPACE. BUMPER SKIPPED ON TOP OF PORTABLE CONCRETE CURB AT EXTREMELY LOW REVERSE SPEED (LESS THAN 1 MPH).*AK

ON JULY 31 I WAS DRIVING ON THE FREEWAY AT 55 MPH AND SUDDENLY I HEARD AND EXPLOSION INSIDE MY CAR AND I ALMOST LOST CONTROL OF THE VEHICLE BUT LUCKILY I DID NOT, THEN I REALIZED THAT THE AIR BAG LOCATED ON THE PASSENGER RIGHT ARM AND THE AIR BAG THAT PROTECTS THE RIGHT SIDE WINDOWS WHERE ACTIVATED WITH OUT A REASON. I WAS VERY UPSET AND WENT TO THE DEALER WITH MY CONCERN OF THE INCIDENT, BUT TO MY SURPRISE NOT ONLY DID I DID NOT GET ANY APOLOGIES BUT THEY PUT THE BLAME ON ME, ARGUMENTING THAT SOMETHING HIT THE UNDER HOOD OF MY CAR CLOSE TO THE PLACE WHERE THE RIGHT SIDE BAGS SENSOR IS LOCATED AND THAT THE GUARANTY DID NOT COVER IT. I THINK ITS A VERY DANGEROUS MATTER IF SOMETHING HITS UNDER THE CAR AND CAN DIPLOIDS THE AIRBAGS. I AM CERTAIN I DID NOT HIT ANYTHING ON THE FREEWAY AT THE TIME OF THE INCIDENT. I HAVE SPOKEN TO THE DEALER OWNER AND TO COSTUMER CARE AND BOTH TELL ME THEY SUPPORT THE MECHANICS DECISION. *AK

THIRD FAILURE OF WINDOW REGULATOR. PASSENGER SIDE ONCE, DRIVERS SIDE TWICE.*AK

WHILE DRIVING, THE SIDE AIRBAG DEPLOYED, CONSUMER WAS INFORMED THE AIRBAG DEPLOYED DUE TO A SCRAPE ON THE TIRE.(STATE FARM INSURANCE, CLAIM NUMBER, 27-7080-537)*JB

WHILE DRIVING, THE PASSENGER SIDE AIRBAG DEPLOYED, UPON INSPECTION CONSUMER WAS INFORMED THERE WAS SOME DAMAGE TO THE UNDERCARRIAGE AND PERFERATION OF THE FLOORBOARD WHICH CAUSED THE AIRBAG TO DEPLOY.(STATE FARM INSURANCE, CLAIM NUMBER, 13-7602-854)*JB

CONSUMER RAN OVER AN OBJECT, AND THE SIDE CURTAIN AIRBAGS DEPLOYED, CAUSING DAMAGE TO THE MOUNT OF THE REAR AXLE BEAM.(STATE FARM INSURANCE, CLAIM NUMBER, 47-4308-227)*JB

CONSUMER HIT A POTHOLE AND THE ROOF AND SIDE AIR BAGS DEPLOYED.(STATE FARM INSURANCE, CLAIM NUMBER, 17-9237-404)

WHILE DRIVING, CONSUMER RAN OVER A POTHOLE, THE POTHOLE WAS NOT VERY LARGE AND DID NOT DAMAGE TIRES OR UNDERCARRIAGE, HOWEVER THE JOLT FROM THE POTHOLE CAUSED BOTH AIRBAGS TO DEPLOY, LEAVING RESIDUE ALL OVER THE INSIDE OF THE VEHICLE.(STATE FARM INSURANCE, CALIM NUMBER, 25-5647-797) *JB

WHILE DRIVING, BOTH AIRBAGS DEPLOYED WITHOUT WARNING, CAUSING INJURY TO THE CONSUMER, ALSO THE LEFT TIRE WAS FLAT.(STATE FARM INSURANCE, CLAIM NUMBER, 06-5516-976)*JB

OFTEN WHEN ACCELERATING, MY AUTOMATIC JETTA WILL SEEM TO GO INTO NEUTRAL, THE ENGINE WILL BE ROARING AND THE RPM WILL FLY UP INTO THE RED ZONE ON THE DAIL. THIS HAPPENS AT SPEEDS FROM 5 MPH- 75 MPH. IT ALWAYS OCCURS AS I GO TO ACCELERATE, OTHERWISE I CAN FIND NO OTHER SIMILARITIES OF OCCURRENCES.

I HAVE A 2001 VW JETTA 4 CYL. WITH 25,000 MILES ON IT THAT BURNS 1 QT. OF OIL EVERY 1,000 MILES. I HAVE BROUGHT THE CAR INTO SOUTH SHORE VOLKSWAGEN WHERE THE CAR WAS PURCHASED FOR ALL OF ITS 5,000-MILE SERVICE APPOINTMENTS INCLUDING OIL CHANGES. ALTHOUGH VW IS TELLING ME THIS IS 'NORMAL' FOR A JETTA I DISAGREE. PER OLKSVWAGEN POLICY I AM NOW DOING OIL CONSUMPTION TESTS WHICH IS ONLY CONFIRMING THAT THE CAR DOES GO THROUGH 1 QT. OF OIL PER 1000 MILES. THERE OBVIOUSLY IS A PROBLEM WITH THE JETTA MODEL THAT NEEDS TO BE FIXED AT VW'S EXPENSE.*AK

FRONT DRIVER'S AND PASSENGER'S POWER WINDOWS WILL NOT COME UP INTERMITTENTLY. VEHICLE HAS BEEN TAKEN TO DEALER 3 TIMES, PART WILL ONLY BE REPLACED IF IT FAILS COMPLETELY.*AK

WINDOW REGULATOR FAILED- DRIVER'S SIDE WINDOW FELL INTO DOOR- 4 WEEKS LATER STILL WAITING TO BE FIXED. KNOWN PROBLEM- DANGEROUS- WINDOW TAPED SHUT- BUT DOES NOT REALLY CLOSE WINDOW- STILL OPEN PARTIALLY AND TONS OF WIND NOISE- VERY DISTRACTING

BRAKE LIGHTS HAVE GONE OUT, AND WILL NOT WORK WHEN CONSUMER IS DRIVING. CONTACTED DEALER, AND DEALER IS NOT WILLING TO DO THE WORK.*AK

NOTHING BUT PROBLEMS!!! THE DAY I WAS TO PICK MY CAR UP, DRIVER WINDOW NEEDED REPLACEMENT. SINCE THEN IT HAS FALLEN INTO DOOR 3 TIMES. AIR CONITIONER LEAKED INTO INTERIOR, SOAKING CARPETS AND SMELLS BAD. BRAKE LIGHTS STUCK ON WHEN CAR IS OFF, ARM REST AND GLOVE BOX BROKE. RECEIVED ZERO HELP FROM DEALERSHIP OR VOLKS.OF AMERICA. WHAT IS NEXT???

THE FRONT BUMPER IS TOO LOW TO THE GROUND. WHEN PARKING, THE FRONT BUMPER PASSES OVER STANDARD CONCRETE 'TIRE STOPPERS'. WHEN REVERSING OUT OF THE STALL (EVEN AT VERY SLOW SPEEDS), THE FRONT BUMPER ASSEMBLY DETACHES FROM THE VEHICLE. I HAVE CONTACTED VOLKSWAGEN ABOUT THIS PROBLEM. VOLKSWAGEN'S SUGGESTED SOLUTION IS "NOT TO PULL SO FAR INTO THE PARKING SPACE". UNFORTUNATELY, DUE TO THE DESIGN OF THE VEHICLE, IT IS IMPOSSIBLE TO TELL IF YOU ARE TOO "FAR IN" UNTIL IT IS TOO LATE AND THE DAMAGE HAS OCCURRED. I HAVE PERSONALLY OBSERVED THIS PROBLEM OCCUR ON AT LEAST FOUR OTHER JETTAS (BOTH HERE IN HONOLULU AND ON THE MAINLAND). ON OUR JETTA ALONE, THIS HAS OCCURRED ON THREE OCCASIONS. ALTHOUGH THE DEALER HAS BEEN HELPFUL IN MAKING COSMETIC REPAIRS TO THE BUMPER, COMPLETE REPLACEMENT OF THE BUMPER ASSEMBLY WOULD COST APPROXIMATELY $1,000. I BELIEVE THAT THIS IS A DESIGN DEFECT WHICH THE MANUFACTURER SHOULD BE REQUIRED TO CORRECT. I AM CONCERNED THAT IN THE EVENT OF AN ACCIDENT, A PARTIALLY DETACHED BUMPER ASSEMBLY COULD BE A SAFETY HAZARD.*AK

WHILE DRIVING DOWN ROAD AT 55 MPH VEHICLE LOSS ALL POWER DUE TO A FUEL PUMP FAILING WITH NO WARNING. VEHICLE IS ALSO CONSUMING OIL POSSIBLY DUE TO -O- RING BEING MISSEADED DURING MANUFACTURING. PLEASE DESCRIBE DETAILS.*JB

HEARD A CLUNKING SOUND WHEN I WENT TO ROLL DOWN DRIVER'S SIDE WINDOW. WINDOW WOULD ONLY GO DOWN, NOT UP. WINDOW IS NOW ALL THE WAY DOWN INSIDE OF DOOR AND WONT ROLL UP.*JB

BACK BRAKES WERE GRINDING AND ROTORS WERE REPLACED. DEALERSHIP MECHANIC TOLD CONSUMER THAT ROTORS WERE WARPED. *AK

SMOLDERING FIRE PUT OUT WITH FIRE EXTINGUISHER. MAY BE RELATED TO ANTILOCK BRAKE SYSTEM RECALL. WILL CONTACT DEALER AND MANUFACTURER.*AK

I AM VERY FRUSTRATED WITH MY JETTA'S REPEATED WINDOW REGULATOR PROBLEMS!!*AK

DRIVER AND PASSENGER SIDE FRONT WINDOW FALL OUT OF TRACK AND DOWN INSIDE DOOR. THIS HAS HAPPENED TO BOTH FRONT WINDOWS. VOLKSWAGEN REFUSES TO REPAIR ALL FOUR WINDOWS.*AK

CONSUMER STATES DURING A REAR END COLLISON, NONE OF THE AIR BAG DEPLOYED ON IMPACT.CAUSING MAJOR INJURIES.*JB

FOR THE 2ND TIME, THE WINDOW REGULATOR ON MY VOLKSWAGEN JETTA HAS BROKEN. THE FIRST TIME (DRIVER'S SIDE), I BOUGHT AND REPLACED THE REGULATOR MYSELF. THE 2ND TIME (PASSENGER SIDE), THE DEALERSHIP (DIRITO BROS IN WALNUT CREEK, CA) FIXED IT UNDER "GOOD WILL". WHEN I FIXED IT MYSELF, I NOTICED NO DIFFERENCES BETWEEN THE REPLACEMENT PART AND THE ORIGINAL. THE DEALER CLAIMS THAT THEY PERFORM SEVERAL WINDOW REGULATOR REPLACEMENTS DAILY. AS A MECHANICAL ENGINEER, I CAN CONFIDENTLY STATE THAT THE PLASTIC ROTOR (WHICH HAS BEEN THE CAUSE OF ALL MY WINDOW FAILURES) IS SIGNIFICANTLY UNDERDESIGNED FOR THE FUNCTION IT MUST PERFORM. *AK

CONSUMER WAS TRAVELING ABOUT 55 MPH ON HIGHWAY AND ANOTHER VEHICLE HIT CONSUMER'S VEHICLE. UPON IMPACT, DUAL AIRBAGS DIDN'T COME OUT.*AK JLG

SUNROOF IS UNABLE TO OPEN DUE TO INTERIOR OBSTRUCTION, PLASTIC PIECES FROM ASSEMBLY CRACKED AND CRUMBLED OUT OF SUNROOF.*AK

I HAD A CLIENT, WHO IS AN 11 YEAR OLD BOY WITH AUTISM, IN THE LEFT REAR SEAT OF MY CAR. WE WERE SEVERAL FEET FROM A STOP SIGN WHILE TRAVELING ON A BUMPY ROAD. IN THE PROCESS OF SLOWING DOWN TO COME TO THE STOP SIGN, I HEARD A VERY LOUD POPPING SOUND TO THE RIGHT SIDE OF THE CAR. THE VEHICLE WAS ALMOST STOPPED BECAUSE OF THE STOP SIGN. THE VEHICLE TURNED OFF AND THE BATTERY LIGHT ILLUMINATED. WHEN I LOOKED TO THE RIGHT SIDE OF THE CAR, THE AIR BAGS ALONG THE RIGHT SIDE OF THE CAR WERE DEFLATING. I GOT OUT OF THE CAR TO SEE IF SOMETHING FELL ON THE CAR TO CAUSE THE AIRBAGS TO DEPLOY AND TO MAKE SURE THAT THE CLIENT SITTING ON THAT SIDE WAS OKAY. THERE WAS NOTHING THAT HIT THE CAR. THE CLIENT WAS SCARED BUT PHYSICALLY OKAY. THE CAR STARTED RIGHT BACK UP SO I TUCKED THE AIRBAGS IN AND DROVE TO THE CLIENT'S HOME. MY CONTACT WITH VOLKSWAGEN HAS BEEN VERY UNSUCCESSFUL. THEY ARE CLAIMING PROPER DEPLOYMENT OF THE AIRBAGS DUE TO LATERAL MOVEMENT OF THE CAR. THEY ARE SHOWING WEAR ON THE OUTSIDE OF FRONT RIGHT AND REAR LEFT TIRES AS EVIDENCE OF PROPER DEPLOYMENT DUE TO LATERAL SKID. MY CONTENTION IS THAT THERE WAS NO LATERAL SKID ,AND THAT THE TRIGGERS MISFIRED OR ARE DANGEROUSLY TOO SENSITIVE.*AK

PASSENGER WINDOW FALLS DOWN INTO DOOR WHILE ROLLING DOWN THE WINDOW. THIS FIRST OCCURRED IN MAY 2001, AND WAS FIXED. PROBLEM REPEATED IN JULY 2002. VOLKSWAGEN HAS BEEN NOTIFIED, BUT A FIX OF THIS DESIGN FLAW IS NOT YET AVAILABLE.*AK

WHILE DRIVING, VEHICLE LOSES POWER WITH OUT WARNING. NO LIGHTS ILLUMINATE BEFORE OR AFTER VEHICLE STALLS. DEALER IS AWARE OF PROBLEM. *AK THE VEHICLE WAS TOWED TO THE NEAREST DEALER FOR REPAIRS. WHEN CONSUMER RECEIVED THE VEHICLE BACK, THE MILEAGE WAS RUN UP TO AN INAPPROPRIATE AMOUNT. VEHICLE HAD BEEN IN 4 TIMES PRIOR FOR VEHICLE NOT STARTING. DEALER EXPLAINDED NOTHING COULD BE FOUND WRONG AND THAT THEY HAD DRIVEN THE VEHICLE APPROX. 120 MILES. THERE IS AN UNANSWERED 82 MILES TO BE ACCOUNTED FOR. DEALER HAS REPLACED THE ECM POWER RELAY AND A PIN AT THE ECU CONNECTOR.

A FRIEND HAS A 1999 OR 2000 JETTA & HAS EXPERIENCED THE SAME PROBLEM FOUR TIMES. THE DEALER SAYS THIS HAS OCCURRED FOR THE PAST TWO YEARS IN JETTA MODELS & VW HAS YET TO RECTIFY IT. THE DEALER HAS HAD A STEADY STREAM OF JETTA'S TO FIX, DAILY. EVEN NOW, MY REPLACEMENT PART IS ON ESTIMATED TWO WEEK BACKORDER. I ASKED AN UNKNOWN TO ME, JETTA DRIVER @A STOPSIGN IF HE HAD THIS PROBELM & SAID ONE TIME. HE REPORTED HIS GIRLFRIEND'S JETTA HAD IT HAPPEN TWELVE(!) TIMES, & A LAWSUIT WAS PENDING. APPARENTLY THE PLASTIC PIECE HOLDING THE WINDOW FAILS IN AZ'S +100F HEAT. PLEASE ADVISE WHAT RECOURSE IS BEST TO PURSUE.*AK

WHILE PLACING VEHICLE IN PARK FOR A FEW MINUTES AND WITHOUT WARNING SHIFTED TO GEAR THEN BACK TO DRIVE AND GEAR GOT STUCK IN PARK. THIS PROBLEM HAS OCCURRED SEVERAL TIMES. DEALER HAS BEEN NOTIFIED ON MANY OCCASIONS. HOWEVER, HAVD NOT BEEN ABLE TO FIX PROBLEM WITH GEARS.*AK

THE WINDOW REGULATOR BROKE ON MY FRONT, PASSENGER-SIDE WINDOW. BASED ON THE LARGE NUMBER OF CONSUMER COMPLAINTS AS WELL AS OTHER INFORMATION, I HAVE REASON TO BELIEVE THAT THE WINDOW REGULATOR IS DEFECTIVE. VW HAS NOT ISSUED A RECALL ON THIS PART AND HAS REFUSED TO PAY FOR THE REPLACEMENT OF THE REGULATOR IN MY VEHICLE. I BELIEVE THIS IS A POTENTIAL SAFETY HAZARD AS THE WINDOW REGULATOR CAN SUDDENLY FAIL AND CAUSE THE WINDOW TO DROP DOWN INTO THE DOOR WHILE THE VEHICLE IS BEING OPERATED. IN ADDITION TO BEING A DANGEROUS DISTRACTION, THIS WOULD PLACE THE DRIVER AND PASSENGER AT INCREASED RISK OF HAVING AN ACCIDENT SHOULD THIS OCCUR DURING A HEAVY DOWNPOUR OR SNOWFALL.*AK

BACK BRAKE LIGHTS HAVE WORN OUT, AND THE LIGHT TO ACKNOWLEDGE THAT BRAKES NEED SERVICE HAS NOT COME ON YET. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK

RECEIVED RECALL 02V031000 NOTICE AND HAD REPAIR WORK DONE. WHEN REPAIRS WERE FINISHED PROBLEM STARTED AGAIN. DID NOT HAVE PROBLEM WITH BRAKES UNTIL RECALL REPAIRS WERE DONE. *AK

DRIVER'S SIDE WINDOW FALLS OUT WHEN PUSHING DOWN AUTOMATIC WINDOW SWITCH WHILE DRIVING.*AK

WHILE DRIVING WINDSHIELD WIPERS QUIT. ALSO, ABS LIGHT ILLUMINATED. TOOK VEHICLE TO DEALER, AND THEY COULDN'T DUPLICATE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

ONGOING FAILURE OF PASSENGER SIDE POWER WINDOW MOTORS, MOTOR WAS REPLACED ON TWO OCCASIONS, BUT PROBLEM IS REOCCURRING. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

WHILE DRIVING DOWN THE HIGHWAY, BOTH THE DRIVERS SIDE AND SIDE CURTAIN AIRBAGS DEPLOYED. THERE WAS NO CAUSE FOR THE DEPLOYMENT SUCH AS ACCIDENT OR COLLISION. THE CAR WAS STOPPED WITHOUT FURTHER INCIODENT. IT WAS TOWED TO THE DEALER AND IS BEING EVALUATED BY VW AT THIS TIME FOR A CAUSE OF THE DEPLOYMENT. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

CONSUMER EXPERIENCED A BURNING WIRE SMELL INSIDE VEHICLE, PRIOR TO THE RECALL # 02 V 031 000. ABS LIGHT ILLUMINATED.*JBCONSUMER WAS TOLD BY DEALER THE PROBLEM WAS NOT SERIOUS AND DID NOT REQUIRE IMMEDIATE ATTENTION, HOWEVER THE ABS FAILURE EVENTUALLY DRAINED THE BATTERY. *JG

CONSUMER STATES HIS DAUGHTER 2001 JETTA HAS 17000 MILES ON IT AND THE REAR BRAKES ARE GONE.*JB

AFTER DRIVING FOR A WHILE VEHICLE WILL NOT SHIFT FROM 1ST TO 2ND GEAR . THIS NEVER HAPPENS AT FIRST START.*AK *YD

DISCOVERED CAR WAS BURNING OIL ALTHOUGH IT GAVE NO INDICATIONS. TOLD THIS WAS NORMAL BY DEALER. CAR ALMOST STALLED ON THREE OCCASIONS UNDER 20000 MILES. OXYGEN SENSOR WAS REPLACED AFTER CAR ALMOST STALLED ON MAJOR HIGHWAY IN FRONT OF ONCOMING TRAFFIC. FIXED AFTER THREE SEPERATE TRIPS TO DEALER. CAR HAS HAD ALL SHEDULED OIL CHANGES AND MAINTAINENCE SINSE PURCHASE.

REAR LEFT WHEEL BEARING WAS MAKING NOISE AND CAUSING PULLING DURING LEFT HAND CURVES. THE GREASE WAS LIKE POWDER AND SMELLED BURNED. THE INNER RACES AND THE BEARINGS WERE PITTED BADLY. WITH THE CAR RAISED THE TIRE WOBBLED A QUARTER INCH. IT MADE NOISE WHILE STILL UNDER WARRANTY, I WAS TOLD IT WAS TIRE NOISE. *TS ***DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***761260

A COMPLAINT WAS FILED WITH THE DEALERSHIP CONCERNING THE FACT THAT MY DRIVER SEAT IS LOOSE AND AN AUDIBLE CLICKING SOUND WAS PRESENT AS I BRAKED OR MADE SHARP TURNS. THE SERVICEMAN OFFERED TO "TAKE A RIDE" WITH ME WHEN I RETURN FOR MY NEXT CHECK UP (OF COURSE THAT DID NOT HAPPEN). ADDITIONALLY, THEY STATED DURING THE INITIAL COMPLAINT, THEY DID NOT HEAR OR SEE EVIDENCE OF MY CONCERNS!*AK