2001 Volkswagen Jetta complaints

CONSUMER STATES THAT THE VEHICLE WAS AT A COMPLETE STOP WHEN ANOTHER VEHICLE HIT IT IN THE REAR. CONSUMER FELT THIS WAS DUE TO BRAKE LIGHT SWITCH FAILING. *AK

THE FUEL INJECTION SYSTEM ON MY JETTA TDI WENT BAD. THE CAR HAD 35,000 MILES ON IT WHICH WAS 5,000 PAST WARRENTY. VOLKSWAGEN AGREED TO PAY PART OF THE REPAIR, BUT THE COST TO ME WAS STILL OVER $600.00. THE GLOW PLUGS AND HARNESS TO THE GLOW PLUGS HAVE ALSO BEEN REPLACED AFTER WARRENTY. I HAVE NEVER HAD SO MANY EXPENSIVE REPAIRS ON A "NEW" CAR BEFORE. NOW THE BRAKE SWITCH NEEDS REPLACED BECAUSE THE BRAKE LIGHTS WOULD NOT COME ON. REPLACEMENT SWITCH HAS PART NO. VWN 1J0945511D.

AT 28,000 MILES THE ELECTRONIC ODOMETER HAS FAILED. IT IS NOT COVERED UNDER WARANTY, THE REPAIR WILL COST $500+ AND THE CAR TRUE MILLAGE UNKNOWN.

WHILE DRIVING AT 40 MPH THE CONSUMER'S VEHICLE HIT ANOTHER VEHICLE AND NO AIR BAGS DEPLOYED. THE FRONT END WAS SMASHED IN AND THE VEHICLE IS TOTALED. PLEASE PROVIDE DETAILS. *PH

WINDOWS ON VW JETTA'S SEEM TO BE FALLING DUE TO A DEFECT IN PLASTIC CLIPS THAT HOLD THE WINDOWS. VOLKSWAGEN IS COVERING THE REPLACEMENT OF THESE CLIPS WITH REDESIGNED METAL ONES. THE DEALER TOOK CARE OF EVERYTHING JUST FINE FOR ME, THOUGH I'M SURPRISED THAT THERE IS NO MENTION OF THIS COMMON PROBLEM ON THIS WEB SITE. *PH

THE FRONT DRIVER/PASSENGER SIDE POWER WINDOW GLASS CAME OFF TRACK AND FELL INTO THE DOOR. *AK THE PLASTIC TRACK CLAMPS HAD BROKEN AND CAUSED THE WINDOW TO GET STUCK IN THE OPEN OR CLOSED POSITION AND ALLOWED THE WINDOW(S) TO FALL DOWN IN THE DOOR PANEL(S). PER BULLETIN, THIS PROBLEM HAS EXISTED SINCE 1988. *SCC *JB

I OWN A 2001 VW JETTA GLS AND THE GEAR SHIFT LOCKED UP. I COULD NOT MOVE THE CAR OUT OF PARK INTO DRIVE OR REVERSE. SINCE THE WARRANTY IS 24,000 MILES, I CURRENTLY HAVE 30200 AND THIS PROBLEM OCCURRED. VW SHOULD BE RESPONSIBLE FOR THIS MISHAP DUE TO THE FAULTY PART. THE LEVEL OF SERVICE AT THE DEALERSHIP WAS UNACCEPTABLE IN GETTING THE PROBLEM FIX. *AK

SEE SIMILAR COMPLAINT #8000894 REAR BRAKES WORE TO BARE METAL WITH NO WARNING AT 2500 MILES. NO AUDIBLE WARNING, AND THE PRIOR SERVICE AT 2000 MILES REVEALED NO IMMINENT WEAR PROBLEM. SEEMS TO BE COMMON PROBLEM BASED ON WEB SEARCHES ON THIS PROBLEM. VEHICLE WAS MADE UNSAFE BY THIS AGGRESSIVE BRAKE WEAR AND REDUCED STOPPING ABILITY. WOULD LIKE TO SEE VW ADD SOME SORT OF WARNING DEVICE. LACK OF WARNING LEAD TO ROTOR DAMAGE AND REPLACEMENT (UNNECESSARY EXPENSE).*AK

THE TURN SIGNALS HAVE AN INTERMITTENT FAILURE. THEY HAVE TURNED OFF, TURNED OF,F AND THEN RESUMED A FEW SECONDS LATER, OR FAILED TO TURN ON AT ALL.*AK THE VEHICLE IS A 2001 JETTA GLS WITH 40K MILES.

LAST WEEK ON 6-20-03 I PULLED OUT ONTO STATE ROAD 2 IN VALPARAISO AND MY 2001 VOLKSWAGEN JETTA TDI WOULD NOT ACCELERATE. I HAD MY 6-YEAR-OLD SON IN THE CAR AND HAD TO PULL OVER TO THE SHOULDER OF THE ROAD TO AVOID BEING HIT. THE CAR IS UNDRIVEABLE. A MECHANIC HAS DIAGNOSED THE PROBLEM AS A FAULTY TURBO DIESEL SYSTEM. THIS SYSTEM WAS INSTALLED NEW IN THE 2001 JETTA AND HAD PREVIOUSLY NEVER BEEN INSTALLED IN ANY OTHER VOLKSWAGEN. MY MECHANIC INDICATES THE NEW SYSTEM IS FAULTY AND AS A RESULT, FUEL IS NOT BURNED CLEANLY. THE ENTIRE ENGINE, INTAKE MANIFOLD, AND VALVES ARE CLOGGED WITH CARBON. I HAVE BEEN TOLD I NEED A NEW ENGINE. MY MECHANIC HAS DIAGNOSED THE SAME PROBLEM IN OTHER 2001 JETTAS AND STATES THAT THE PROBLEM SEEMS TO HIM TO BE UNIVERSAL IN THIS YEAR AND MODEL. THIS CAR IS ONLY TWO YEARS OLD AND I OWE $15,000 ON IT. IT ONLY HAS 47,000 MILES ON IT. VOLKSWAGEN REFUSES TO ACKNOWLEDGE THERE'S A PROBLEM. I FEAR PEOPLE ARE GOING TO BE KILLED IN THIS CAR IF THE PROBLEM IS NOT IDENTIFIED AND RECTIFIED. *JB

MY FUTURE DAUGHTER IN LAW OWNS A VOLKSWAGEN JETTA. WENT TO GAS STATION FOR GAS AND COULD NOT FILL THE TANK. TOOK THE CAR TO VOLKSWAGEN DEALER WHERE THEY ARE CHARGING OVER 800. DOLLARS TO PUT IN A NEW GAS TANK, SINCE THE CAR IS RELATIVELY NEW THIS SEEMS LIKE IT SHOULD BE A RECALL. OR AT LEAST UNDER WARRANTY. IF SHE WAS ON THE HIGHWAY SHE WOULD HAVE BEEN STUCK IN THE LANES WITH NO WAY OF FILLING THAT TANK...CAN YOU RESEARCH THESE GAS TANKS FOR THE SAFETY OF PEOPLE. *NLM

JETTA 1.8 T 2001 HAS BEEN IN THE SHOP NOW AT LEAST SIX TIMES TO BE FIXED. EVEN THOUGH COILS WERE REPLACED, THE CAR CONTINUES TO SHUTTER AND STALL AT LEAST THREE DAYS A WEEK. THE DEALER ASKED FOR ONE MORE CHANCE TO FIX THE VEHICLE -- THEY FAILED AND NOW ARE SAYING I MUST BRING THE CAR IN TO "PROVE" THE PROBLEM. THE PROBLEM OCCURS ABOUT 70% OF THE TIME THOUGH SO MAY NOT DISPLAY SUCH A PROBLEM WHEN AND IF I DO BRING IT IN AGAIN. VW SHOULD BE PROFESSIONAL AND DEAL WITH THIS HUGE NATIONAL PROBLEM BETTER -- THEY EXPECT CONSUMERS TO BELIEVE THAT THEY WOULD SPEND WEEKS AND LOANER CARS TO FIX A PROBLEM THEY NEVER HAVE REALLY EXPERIENCED. YOUR CONSUMER IS NOT STUPID VW! THOUSANDS OF OWNERS WILL NOT BACK DOWN OR HO AWAY. I INTEND TO FILE A LEMON LAW COMPLAINT. *NLM

MYSELF AND THREE OTHER PASSENGERS WERE NEARLY HURT ON THE HIGHWAY WHEN MY VW STARTED ACTING UP. THE CHECK ENGINE LIGHT CAME ON AND THEN THE POWER DWINDLE. IT WAS VERY SCARY! TOOK THE VEHICLE TO THE DEALER AND IT WAS FOUND TO HAVE A DEFECTIVE IGNITION COIL. I CALLED VW AND INFORMED THEM OF THIS AND THEY SAID THEY WOULD REVIEW IT BUT COULDN'T GUARANTEE THAT THEY WOULD COVER THE COST. *NLM

2001 VW JETTA VR6 - CAR STARTED SHAKING A LOT UPON START UP AND LOST ALL POWER WHEN I TRIED TO PULL AWAY FROM AN INTERSECTION. WAS TOLD IT WAS A COIL PACK THAT NEEDED TO BE REPLACED AND THAT IT WASN'T COVERED UNDER THE RECENT VW SERVICE BULLETIN BECAUSE MY COIL PACK WAS FROM A SUPPLIER THAT WAS EXPERIENCING LESS PROBLEMS THAN THE ONES THEY ARE REPLACING (DESPITE THE FACT THAT THE PART HAD BEEN ON BACK ORDER FOR 2 WEEKS). THEIR PRESS RELEASES AND WEBSITE SAY THAT THEY ARE NOTIFYING ALL 2001 AND 2002 JETTA OWNERS WHICH IS NOT TRUE. MY CAR IS A 2001 JETTA AND I WAS TOLD THAT MY FAILURE WAS BAD LUCK AND THAT MY CAR AND OTHERS LIKE MINE WOULD NOT HAVE THE PART REPLACED BY VW EVEN THOUGH THEY ARE REPLACING THE SAME PART FROM A DIFFERENT SUPPLIER IN THE SAME YEAR AND STYLE VEHICLE AS MINE. I BELIEVE THEY SHOULD EXPAND THEIR RECALL/SERVICE BULLETIN TO COVER A WIDER RANGE OF JETTAS AS IT APPEARS TO ME TO BE A PART PROBLEM NOT A SUPPLIER PROBLEM. I'VE ALSO HEARD (VIA INTERNET MESSAGE BOARDS AND THE SERVICE DEPARTMENT THAT I WENT TO) THAT THIS A COMMON PROBLEM IN 2000, 2001, AND 2002. THIS COULD BE VERY DANGEROUS IF IT HAPPENED WHEN I WAS PULLING ONTO THE MERRITT PARKWAY OR A BUSY INTERSECTION INSTEAD OF OUT OF MY STREET. THE CAR JUST BOUNCES FORWARD A LITTLE BIT, SHAKES VIOLENTLY, LOSES ALMOST ALL POWER, AND DIES.*AK

THE DRIVER'S SIDE WINDOW WHEN ROLLED UP MADE A LOUD POPPING NOISE. THE NEXT TIME I ATTEMPTED TO ROLL THE WINDOW DOWN IT FELL ALL THE WAY INTO THE DOOR AND DIDN'T COME BACK UP. I FEEL THIS PROBLEM IS A LITTLE RIDICULOUS CONSIDERING MY CAR IS ONLY 2 YEARS OLD.*AK

WHEN MY WIFE WENT TO CLOSE THE TRUNK, THE REAR WINDOW LITERALLY EXPLODED AND THE BIGGEST PART OF THE GLASS WENT INTO THE CAR. *TT

LEFT TIE ROD LOOSENED UP FROM THE OUTER PIECE FROM THREADS STRIPPING. *TT

I AM NOT SATISFIED WITH MY 2001 JETTA. ONE WEEK AFTER I PURCHASED THE CAR IN AUG 2001 THE PASSENGER AND DRIVER SIDE SEATS STARTED TO MOVE EVERYTIME I STEPPED ON THE BRAKE. I TOOK IT TO THE DEALERSHIP AND THEY SAID NOTHING WAS WRONG. A FEW MONTHS LATER I NOTICED THAT FLOOR PADDING ON THE BACK SEAT AREA (BOTH SIDES) STARTED BULGING. THE DEALERSHIP INDICATED THAT IS NORMAL FOR ALL 2001 JETTAS. I HAVE SEVERAL FRIENDS WHO DRIVES VW AND THEY NEVER HAD THE SAME PROBLEM WITH THEIR FLOOR PADDINGS. A FEW MONTHS LATER, THE WINDOW ON THE DRIVER SIDE BROKE. ALL IN ALL MY DRIVER SIDE AND PASSENGER SIDE WINDOWS HAVE MALFUNCTIONED 5 TIMES. IN ADDITION TO ALL THESE PROBLEMS, THE TEMP GAUGE ALSO MALFUNCTIONED. THE TEMPERATURE GAUGE WOULD MOVE FROM EXTREMENME HEAT TEMP TOCOLD TEM AND VICE VERSA. WHAT UPSET ME IS THAT THERE ARE TWO CURRENT RECALLS FOR 2001 JETTAS AND I HAVENT HEARD FROM VW. I WASN'T EVEN INFORMED ABOUT THE WINDOW REGULATOR PROBLEM.

THE GEAR WAS HARD TO SHIFT OUT OF PARK AND THE BRAKE SENSOR NEEDED TO BE REPLACED. *JB

THE LOCK ON THE DRIVER SIDE DOOR DID NOT LOCK WITH THE KEY OR THE AUTOMATIC LOCKING SYSTEM. THE CONSUMER HAD TO LOCK THE VEHICLE ON THE PASSENGER SIDE. *JB

WHEN PULLING OUT INTO TRAFFIC THE CAR WILL NOT ACCELERATE, THEN SUDDENLY STARTS TO ACCELERATE. THE CAR STUTTERS BEFORE TAKING OFF THIS HAS CAUSED MY WIFE TO ALMOST GET INTO NUMEROUS ACCIDENTS. WE HAVE TAKEN IT DOWN TO THE DEALERSHIP NUMEROUS TIMES, THE FIRST TIME THEY SAID IT WAS A CLOGGED VALVE AND THEY WOULD ORDER IT AND CALL ME BACK WHEN IT WAS IN STOCK. WHEN I CALLED THEM 2 MONTHS LATER THEY SAID WE CAN SCHEDULE AN APPOINTMENT THE PART SHOULD BE IN STOCK, BUT THEY DON'T KNOW WHAT PART IT WAS EXACTLY SINCE IT WAS NOT LISTED ON THE WORK ORDER. WHEN I TOOK IT BACK THEY SAID THERE WAS A SERVICE BULLETIN THAT STATED WHEN THE BRAKE IS DEPRESSED AND RELEASED THE CAR WILL HESITATE BEFORE GOING BECAUSE THE CAR STILL THINKS THE BRAKE IS ON, BUT THEY COULD NOT REPRODUCE THIS OR ANY OTHER PROBLEM ON OUR CAR. WE HAVE ALSO HAD PROBLEMS WITH THE STEERING WHEEL CONTROLS, AFTER TAKING THE CAR TO THE DEALERSHIP 5 TIMES THEY FINALLY "CHECKED" THE CONTROLS AND FOUND SOMETHING WRONG. *NLM

WHILE DRIVING DOWN A RESIDENTIAL STREET, AT APPROXIMATELY 25-30 MPH, BOTH THE DRIVER AND PASSENGER SIDE CURTAIN AIRBAGS DEPLOYED FOR ABSOLUTELY NO REASON. THERE WERE NO HOLES OR BUMPS IN THE ROAD AND THE WEATHER CONDITIONS WERE GOOD. APPROXIMATELY 7-10 MINUTES PREVIOUS TO THIS, WHILE ON THE FREEWAY, THE INSIDE LIGHT TURNED ON AND OFF, THE DOOR LOCKS WERE GOING UP AND DOWN AND THE CONTROL PANEL WENT BERSERK. IT STOPPED AS SUDDENLY AS IT STARTED. THIS HAD HAPPENED ONE TIME BEFORE AND THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *NLM

I OWN A 2001 VW JETTA WOLFSBURG ADDITION. WHILE PULLING INTO TRAFFIC FROM A STOP, I RAN INTO A POTHOLE (THE SIZE OF A MODERATE SPEED BUMP), WHICH IN TURN DEPLOYED THE PASSENGER CURTAIN AND SIDE AIRBAGS IN THE JETTA. I WAS NOT GOING MORE THAN 5 - 10 MPH, AND THERE IS NO DAMAGE TO THE CAR OR THE TIRES ASIDE FROM THAT PRODUCED BY THE AIRBAG DEPLOYMENT. (THE DEALERSHIP TRIED TO SAY THAT A BUBBLE, WHICH HAD DEVELOPED ON THE SIDEWALL OF ONE OF THE TIRES, SOME TIME AGO, WAS A RESULT OF THE IMPACT. I INFORMED THEM THAT THIS WAS ONE OF THE REASONS I HAD SCHEDULED A SERVICE APPT. FOR THE FOLLOWING MONDAY, A WEEK PRIOR TO THE ENTIRE AIRBAG INCIDENT) I CONTACTED THE NEAREST DEALER, WHO IN TURN STATED THEY WOULD CONTACT THE REGIONAL MANAGER. THEIR RESPONSE TO THIS WAS THAT "SINCE THE SENSOR INDICATED AN IMPACT, THERE WOULD BE NO ASSISTANCE FROM VW IN THE REPAIR OF THE DAMAGE CAUSED", AND THAT I SHOULD CONTACT MY INSURANCE COMPANY. I THEN CONTACTED THEIR CUSTOMER SERVICE HOTLINE, AND WAS GIVEN THE SAME ANSWER. *NLM

MY 2001 VW JETTA JUST ROLLED 30000 ON THE ODOMETER. I HAVE HEARD THAT THERE ARE PROBLEMS WITH THE BRAKE PADS ON THE REAR OF THE CAR. I HAD TO PAY $350 TO GET THE PADS REPLACED AND GET THE ROTORS REFINISHED. I DON'T DRIVE THE CAR UNUSUALLY HARD AND DID NOT EXPECT THE BRAKES TO GO SO QUICKLY. ALSO, THIS PAST WINTER, ALL OF THE SPARK PLUGS WERE SHOT. THIS NOT SURPRISINGLY OCCURRED RIGHT AFTER THE WARRANTY EXPIRED. I HAVE HAD NUMEROUS LITTLE PROBLEMS WITH THE CAR SINCE I BOUGHT IT. I AM LEANING TOWARD NEVER LOOKING TO PURCHASE A VOLKSWAGEN AGAIN. *JB

I PURCHASED A NEW 2001 TDI JETTA. I HAVE HAD THREE MASS AIR SENSORS REPLACED, TWO OF WHICH WERE COVERED UNDER MY EXTENDED WARRENTY AT APPROXIMATELY 37,000 MILES, THIS LAST ONE WAS NOT. VW REFUSED TO ASSIST WITH THE REPAIR. ALSO, A DEALER PREVIOUSLY TOLD ME BACK IN AUGUST 2002 THAT I NEEDED $700.00 WORTH OF GLOW PLUG SENSORS AND GLOW PLUGS. I HAD THEM REPLACE THE SENSOR FOR $400.00. THEY DID NOT HAVE THE GLOW PLUGS IN STOCK. INCIDENTLY MY CAR STARTED EVERY TIME THIS WINTER IN THE FREEZING COLD. IT TURNS OUT THAT THEY WERE NOT BAD AFTER ALL AND THAT I NEEDED A GLOW PLUG HARNESS FOR $118.00., WHICH I FOUND OUT LAST WEEK WHEN IT BROKE DOWN ON ME AGAIN. IF I HAD REPLACED THE PLUGS I WOULD HAVE WASTED ANOTHER $300.00. LAST WEEK MY CAR DISPLAYED THE SAME SYMPTOMS AS IT DID WHEN MY MASS AIR SENSOR FAILED THE FIRST TWO TIMES. I TOOK IT TO THE FIRST DEALER THAT I COULD GET IN TO AND THEY TOLD ME NEEDED TO CLEAN MY INTAKE MAINFOLD, REPLACE THE FUEL FILTER, AIR FILTER, GLOW PLUG HARNESS AND MASS AIR SENSOR FOR $1200.00. I UNDERSTAND THAT THEY HAVE TO VW HAS TO REPLACE GREATER THAN 50% OF THEIR MASS AIR SENSORS. WHY ARE THEY NOT RECALLED. I DRIVE 100 MILES TO WORK EACH WAY AND THIS CAR HAS BEEN AN EXPENSIVE LET DOWN. I HAVE NO FAITH IN THE VW COMPANY AND ONCE THEY GET YOUR MONEY THEY DO NOT SEEM TO CARE AT ALL. THE CAR IS UNSAFE. I WILL CONTINUE TO PURSUE THEM UNTIL I GET SOME RESOLUTION.

TO WHOM IT MAY CONCERN, WHEN "FLOORING" MY 2001 VW JETTA GLS 1.8T AS TO MERGE ON THE HIGHWAY, APPROX. 50% OF THE TIME I EXPERIENCE LOSS OF POWER. THE ENGINE AND TURBO SEEM TO STALL OUT UNTIL I LET OFF THE GAS AND REAPPLY. DUE TO THE SPORADIC NATURE OF THIS, THE DEALER CAN NOT RECREATE. I BELIEVE THIS TO BE VERY DANGEROUS, WHEN MERGING ON A FREEWAY I EXPECT MY CAR TO PROVIDE CONTINUOUS ACCELERATION, NOT TO STALL OUT. GIVEN THE NATURE OF HONOLULU'S FREEWAY, IT IS MOST IMPORTANT TO HAVE FULL POWER DUE TO THE SHORTNESS OF THE ON RAMPS. I HAVE ALWAYS USED PREMIUM GAS AS REQUIRED BY VW, AND HAD THE FUEL INJECTORS CLEANED BY A NATIONALLY RECOGNIZED AUTO SERVICE CHAIN, TO MAKE SURE I DID NOT HAVE ANY "BAD GAS" DEPOSITS. THIS STILL HAS NOT FIXED THE PROBLEM. I WOULD APPRECIATE ANY ADVICE OR ASSISTANCE YOU CAN OFFER IN THIS MATTER. RESPECTFULLY, JORDAN D. O'HEARN CTO1 USN. *NLM

ON MARCH 12TH DRIVING AT APPROXIMATELY 5 MILES AN HOUR MAKING A RIGHT HAND TURN THE PASSENGER SIDE CURTAIN AIR BAG AND SEAT BAG DEPLOYED FOR NO REASON. DEALER SAID THAT THE 'COMPUTER' INDICATED THAT THERE WAS IMPACT AT SOME POINT AND WARRANTY WOULD NOT COVER. THE ONLY INCIDENT THAT CAR HAS HAD WAS A DENT LAST JANUARY WHEN WE HIT A STREET BUMPER WHICH CAUSED A DENT ON THE DRIVERS SIDE BACK DOOR --VERY BOTTOM. ANYONE CAN TELL THAT DENT HAD BEEN THERE QUITE A WHILE. FURTHERMORE, A DENT THERE SHOULD NOT HAVE CAUSE THE PASSENGER CURTAIN TO DEPLOY. INSURANCE WILL NOT PAY BECAUSE THEY SAY IT WASN'T AN ACCIDENT AND THEY ARE RIGHT. VW SAYS THEY STAND BY THEIR COMPUTER AND WON'T REPAIR. HELP PLEASE. *NLM

MY CAR WHICH WAS PURCHASED BRAND NEW IN JULY 2001 HAS BEEN TO THE REPAIR SHOP 13 TIMES. I PURCHASED A 2001 VOLKSWAGEN JETTA. THE ONGOING PROBLEM IS THAT THE CAR IS LOSING POWER WHILE ACCELERATING. VOLKSWAGEN DOESN'T WANT TO ACKNOWLEDGE THE DEFECT OF THEIR OWN PRODUCT. I WAS TOLD TWO THINGS WHICH DOESN'T MAKE SENSE TO ME. FIRST, I WAS TOLD MY ENGINE IS NOT APART OF THE RECALL FOR THOSE OTHER VW CARS THAT ARE LOSING POWER. SECOND, A VW REPRESENTATIVE TOLD ME IT WAS MY EXTRA CAR MATS THAT IS PROBABLY CAUSING THE PROBLEM. I THINK VOLKSWAGEN IS JUST IGNORING THIS SERIOUS PROBLEM. IF MY CAR SLOWS DOWN ON ME WHENEVER IT WANTS AND I DIE AS A RESULT OF THEIR DEFECT PRODUCT THAT THEY DON'T WANT TO RECOGNIZE, IT IS TRULY GOING TO BE A SERIOUS PROBLEM. THE CAR HAD PROBLEMS WITH THE ENGINE, AIRBAGS, MALFUNCTIONED SENSOR, CLOCK SPRING, HARNESS, AND NOW IT IS LOSING POWER. ALTHOUGH THIS CAR HAS HAD NUMEROUS PROBLEMS, THIS IS THE MOST SERIOUS PROBLEM THAT I WOULD LIKE O BE RECTIFIED. VOLKSWAGEN SERVICE DEPARTMENT CHANGED THE COMPUTER AND TOLD ME THIS WILL DEFINITELY SOLVE THE PROBLEM. OBVIOUSLY IT DID NOT SOLVE THE PROBLEM. SINCE THE COMPUTER WAS CHANGED IN SEPT. 2002 THE CAR LOST POWER 3 TIMES SINCE THEN.*JB

BACK BRAKES AND ROTORS HAD TO BE REPLACED ON MY 2001 JETTA GLX V6 WHICH WAS PURCHASED 08/01. I ONLY HAD 23,000 MILES ON THE CAR! AT MY 20,000 MILE SERVICE NO PROBLEMS WERE MENTIONED. MY CHECK ENGINE LIGHT CAME ON TOO. I HAD TO HAVE MY O2 SENSOR REPLACED UNDER WARRANTY. THE WARRANTY DID NOT COVER THE BRAKES. I DO NOT RIDE THE BRAKES. 1 MONTH AFTER I BOUGHT THE CAR I NOTICED THAT WHEN I START IT IN THE MORNING IT MAKES A SOUND LIKE AND OLD JUNKY CAR WOULD. I HAD IT TO THE DEALER TWICE FOR THIS AND THEY SAID ITS NOTHING AND THAT'S THE WAY A V6 SOUNDS! IT ONLY DOES IT ON THE FIRST START OF THE DAY. I AM AFRAID IT WILL END UP BEING SOME VERY EXPENSIVE PROBLEM IN THE FUTURE. 9 MONTHS AFTER I HAD THE CAR THE ARM REST CAME APART AND HAD TO BE FIXED UNDER WARRANTY. I WILL NEVER BUY ANOTHER VOLKSWAGEN AGAIN AND I WOULD NOT RECOMMEND THEM TO MY FRIENDS WHO ARE MD'S AND RN'S AND CAN AFFORD NICE CARS. *JB

THE PASSENGER'S SIDE AIR BAG DEPLOYED WITHOUT IMPACT. *JB.....*AK

THE AC/HEAT TEMPERATURE CONTROL PANEL NO LONGER ILLUMINATES. *JB

DEAR SIRS: COMPLAINT AGAINST: VOLKSWAGEN (VW) OF AMERICA, ROCHESTER HILLS, MI BURLINGTON VW (BVW) AND ENTERPRISE CAR RENTAL (ECR), BOTH IN BURLINGTON, NJ. "IN ORDER TO MINIMIZE INCONVENIENCE TO CUSTOMERS DURING REPAIR, (VW) WILL OFFER ALTERNATIVE TRANSPORTATION AT NO COST." - FROM VW WEBSITE, IGNITION COIL PROBLEM. I OWN A 2001 VW JETTA WOLFSBERG T1.8. PURCHASED: 8/23/01. CURRENT MILEAGE: 17,200. WARRANTY: UNTIL 8/23/03. ON 3/1/03, THE 2ND ENGINE MALFUNCTION OCCURRED. ONE IGNITION COIL MALFUNCTIONED & THE CAR WAS TOWED TO VW. WHEN A NEW COIL BECAME AVAILABLE, CAR WAS REPAIRED ON 3/11/03. VW ALLOWANCE FOR RENTAL CARS IS $25/DAY. I COULDN'T FIND A RENTAL AT THIS PRICE. BVW HAS ARRANGEMENTS W/ ECR (OPEN M-F) NEXT DOOR ON RT. 130 -- VW CUSTOMERS CAN GET A CAR FOR $25/DAY. THOUGHT I HAD INSURANCE THROUGH MY CREDIT CARD, SO I TURNED DOWN LOSS DAMAGE WAIVER ($13/DAY). ECR FOUND DAMAGE ON CAR. I AM UNCERTAIN HOW OR WHEN DAMAGE OCCURRED. I TOLD THEM I WOULD CALL MY CREDIT CARD COMPANY, AND WAS TOLD THEY WOULDN'T COVER ME -- I DIDN'T PAY FOR THE RENTAL. WHY WASN'T THIS MADE CLEAR AT THE TIME OF RENTAL BY BVW OR ECR? I CONTACTED VW TO ASK THEM WHY THEY DON'T NOTIFY THEIR CUSTOMERS OF THIS PITFALL, AND THEY SAID THEY SHOULD NOT HAVE TO -- VW CUSTOMER CARE # 30127362. I HAVE $500 DEDUCTIBLE ON MY INSURANCE, COST OF DAMAGES TO RENTAL $548.90, INCLUDES LOSS OF USE. I WILL PAY ECR IN GOOD FAITH. ONLY ONE COIL (OF 4) REPLACED 3/11/03. ANOTHER ONE WILL LIKELY MALFUNCTION, LEAVING ME STRANDED A

THE COIL PACK FAILED ON THE VEHICLE, THE MANUFACTURER INFORMED CONSUMER ONLY THE DEFECTIVE COILS WOULD BE REPLACED. *JB

ON SEVERAL OCCASIONS, WHILE DRIVING, THE CHECK ENGINE SOON LIGHT CAME ON, THE VEHICLE STARTED TO SHAKE AND THE VEHICLE HAD NO POWER. TWO OF THE FOUR IGNITION COILS HAD FAILED AND WERE REPLACED. CONSUMER FELT IT WOULD HAVE BEEN MORE COST EFFECTIVE IF ALL FOUR IGNITION COILS WERE REPLACED. HOWEVER DEALERSHIP CLAIMED THAT WAS AGAINST COMPANY POLICY. *TT *NLM

VOLKSWAGEN OF AMERICA KNOWS ABOUT A BRAKE PROBLEM WITH 2001 JETTA'S. THEY ARE SOFT BRAKE PADS, WEARING OUT BEFORE IT'S TIME WITH NO INDICATION WHAT SO EVER. THE BRAKES GRIND INTO THE ROTORS, WHICH NEED TO BE REPLACED. VW HAS REPLACED BOTH PADS AND BRAKES WITH SOME CUSTOMERS (OUTSIDE OF THE WARRANTY PROBLEM) BUT CONTINUES TO DENY IT IN OTHERS - SUCH AS MYSELF. *JB

THE VEHICLE VIBRATED AND THEN STALLED.*JB

FRONT RIGHT WINDOW JUST FELL TO THE BOTTOM OF THE DOOR AFTER A POP SOUND. THIS IS A POWER WINDOW SYSTEM. *JB

CONSUMER WANTED TO KNOW WHAT THE FOLLOW UP WAS FOR THIS VEHICLE REGARDING THE DEFFECTIVE AIRBAGS. *JG *JB

TWICE, VEHICLE HAS STALLED ALMOST CAUSING COLLISION. PH

THE CRUISE/BRAKE LIGHT SWITCH MALFUNCTIONED WHICH CAUSED THE CHECK ENGINE LIGHT TO ILLUMINATE. *NLM

DURING AN ACCIDENT, THE FRONT SEAT BELTS DID NOT LATCH PROPERLY CAUSING INJURIES. DEALER HAS BEEN NOTIFIED. PH

THIS IS TO LODGE A COMPLAINT AGAINST VW...AM FORCED TO DRIVE MY 2001 JETTA DESPITE THE FACT THAT MY IGNITION COILS COULD FAIL AT ANY TIME...ALTHOUGH IT APPEARS VW DOESN'T WANT TO ADMIT IT, THIS IS CLEARLY A SAFETY ISSUE..THESE CARS SHOULD BE RECALLED. TS

IGNITION COIL FAILED AND THE ENGINE SHUT DOWN CAUSING LOST OF POWER STEERING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH

IGNITION COILS ON NEW VOLKSWAGEN 1.8T MOTORS ARE HORRIBLE. I KNOW IT'S A NATION WIDE PROBLEMS, SO WHY HASN'T ANYTHING BEEN DONE ABOUT IT YET!!!!!!!??????? I'M TIRED OF WONDERING WHEN AND WHERE MY CAR WILL BREAK DOWN... SOMETHING NEEDS TO HAPPEN

IGNITION COIL FAILURE - THE IGNITION COIL IN 2001 VOLKSWAGON JETTAS IS DEFECTIVE. VW KNOWS OF THIS PROBLEM AND HAVE DONE NOTHING REMEDY THIS PROBLEM. THERE ARE 4 COIL IN THE CAR AND ONLY ONE HAS GONE BAD, THAT LEAVE 3 MORE READY TO DIE. I HAVE LOST FAITH IN MY CAR SINCE I KNOW IT WILL FAIL ME SOON. VW SHOUDL BE FORCED TO RECALL THIS PART AND PLACE IT WITH A WORKING PART.

THE VW JETTA 1.8 TURBO MOTOR HAS COIL-PACKS THAT CONTINUALLY FAILS. MY CAR IS 1.5 YEARS OLD AND HAS FOR THRU 4 COILPACKS. WHEN A COILPACK DIES, IT CAUSES THE CAR TO NOT REALLY RUN, ON 2-3 CYCLINDERS VS 4. . THUS LEAVING YOU STRANDED. I USED TO WORK TILL MID-NIGHT AND DRIVE 50+ MILES EACH WAY TO WORK. DUE TO COIL-PACK FAILURES I HAVE BEEN LEFT STRANDED TWICE AFTER MIDNIGHT. THIS IS VERY FUSTRATING. YOU NEVER KNOW IF YOU CAR WILL MAKE IT HOME. NOTHING LIKE BUYING A BRAND NEW CAR, AND HAVING MORE PORBLEMS THAN MY USED PREVIOUS CAR.

IGNITION COIL FAILED, CAUSING VEHICLE TO SHUT DOWN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*AK

COIL PACK FAILURE - LOSS OF ENGINE POWER WHILE DRIVING ON INTERSTATE.

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE IGNITION COIL PACKS. ALSO STATED THAT WHILE DRIVING THE VEHICLE THE ENGINE LIGHT CAME ON AND THE VEHICLE LOSES POWER AND STALLS. DEALER WAS CONTACTED AND STATED THE IGNITION COILS WERE BAD AND NEEDED TO BE REPLACED BUT THEY ALSO TOLD THE CONSUMER THAT THEY DID NOT KNOW FOR HOW LONG THEY WERE GOING TO LAST FOR. TS

JUST HAD MY COIL PACK FAIL ON ME AND WILL BE TAKING IT TO THE DEALER TO GET REPLACED.