2002 Toyota Tacoma complaints

I REPORTED TO TOYOTA (CASE #1606073163) AND ADVISED THEM OF THE ROTTED FRAME NEAR THE GAS TANK WHICH WAS RECALLED. I PURCHASED THE VEHICLE 01/2016 AND JUST FOUND OUT ABOUT THE PROBLEM WHEN THEY TRIED TO PUT THE VEHICLE ON THE LIFT TO REPLACE THE TIRES. TOYOTA STATES THE RECALL EXPIRED AND WOULD NOT REPAIR OR PROVIDE THE CHASSIS RAILS EVEN IF I ABSORB THE LABOR AND HAD THEM INSTALLED. THE VEHICLE HAS LOW MILEAGE AND VALUE BUT IS UNSAFE AND I CANNOT SELL IN THIS CONDITION AND TOYOTA IS INDIFFERENT SAYING TOO BAD WE CAN'T HELP YOU.

FRAME ROT FROM INSIDE OUT. SUSPENSION MOUNTING TO FRAME ROTTED OUT. TOTOYA REFUSES TO DEAL WITH THIS AND CLAIMS THE SAFETY RECALL IS EXPIRED. HOW CAN A RECALL BE EXPIRED. CASE #1606101548 . TOYOTA REPRESENTATIVE VERY RUDE AND DEMEANING.

EXCESSIVE UNSAFE FRAME ROT FROM INSIDE OUT. TOYOTA SAFETY 'RECALL' OFFER TO FIX 'EXPIRED'.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE BACKING OUT OF THE DRIVEWAY AT A VERY LOW RATE OF SPEED, THE REAR DRIVER SIDE SPRING SHACKLE SUDDENLY FRACTURED AND RENDERED THE VEHICLE UNDRIVABLE. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS CAUSED BY SEVERE RUSTING OF THE VEHICLE'S FRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,039. ....UPDATED 07/11/16 *BF *CN

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE IN PARK, THE CONTACT NOTICED THAT THE REAR LEAF SPRINGS WERE DETACHING FROM THE VEHICLE DUE TO CORROSION. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SUB FRAME HAD CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

RUSTING FRAME.I BROUGHT MY 2002 TOYOTA TACOMA TRUCK TO DEALER FOR THE CORROSION RESISTANT SPRAYING TO PREVENT FURTHER RUSTING OF FRAME.SPRAYING COMPLETED ON 03/25/03.RUST ON FRAME CONTINUES.SPRAYING DID NOT WORK.TOYOTA SAID THEY ONLY SPRAY TRUCK ONCE.RUST WARRANTY EXTENDED FOR 15 YEARS EXPIRING ON 10/01/16.TOYOTA SHOULD EXTEND RUST WARRANTY WITH NO EXPIRATION DATE AS TRUCK WILL HAVE TO BE SPRAYED EVERY TWO YEARS.EARLIER YEARS RUST WARRANTY COVERED REPLACING FRAME OR VEHICLE BUYBACK.TOYOTA SHOULD COVER SAME WARRANTY FOR LATER YEAR TACOMAS AS RUST PROBLEM PERSISTS IN EVERY YEAR. LEAF SPRINGS AND HARDWARE ARE RUSTED AS ARE MUFFLER BRACKETS LEADING TO POTENTIONAL SAFETY HAZARD IF ITEMS FAIL WHILE DRIVING.TOYOTA ADMITTED RUST PROOFING NOT DONE PROPERLY BY SUBCONTRACTOR.PLEASE HOLD TOYOTA ACCOUNTABLE FOR THEIR NEGLIGENCE IN PROPERLY PROTECTING FRAMES,SPRINGS.AND SUSPENSION SYSTEMS WITH CORROSION RESISTANT MATERIALS.TOYOTA IS JUST BUYING TIME UNTIL WARRANTIES EXPIRE.AFTER THAT TIME THE OWNERS WILL HAVE NO RECOURSE WITH TOYOTA.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRAME FROM THE REAR LEAF SPRING HANGER WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. UPDATED 11/01/16*LJ

THE CHASIS ON THE TRUCK IS RUSTING OUT.THE MAJORITY OF RUST IS NEAR AND AROUND BOTH REAR TIRES. THERE WAS A RECALL BUT TOYOTA WILL NOT HONOR THE RECALL. THE VEHICLE ONLY HAS 83000+ MILES

FRAME RUSTED OUT. TOYOTA WILL NOT REPAIR. SAFETY ISSUE. BROUGHT VEHICLE TO DEALER FOR SPARE TIRE CARRIER RECALL AND WAS ADVISED FRAME WAS RUSTED ALSO AND THEY WOULD REPAIR NEITHER RUSTED FRAME NOR SPARE TIRE CARRIER. COMPLAINT FILED WITH VIRGINIA ATTORNEY GENERAL'S OFFICE ON JANUARY 21, 2016 AND TOYOTA RESPONDED TO THEIR OFFICE ON 02/11/2016 SAYING TOYOTA WOULD NOT REPAIR VEHICLE.

THE FRAME ON THIS TRUCK WAS RECALLED AND NOW TOYOTA MOTOR SALES USA,INC. IS TELLING ME IT WAS AN OLD RECALL AND THE OWNER THAT OWN IT BEFORE ME DIDN'T GET IT FIXED SO THEY DON'T HAVE TO FIX IT BECAUSE THE TIME LIMIT IS OVER.IM THE SECOND ONE TO OWN THIS TRUCK AND DIDN'T KNOW THEY WAS A RECALL ON THE FRAME.

IS THERE A RECALL ON THE FRAME OF MY TRUCK? IF NOT THEY SHOULD BE BECAUSE RIGHT BEHIND THE THE CAB OF MY TRUCK THE FRAME IS BROKE.

AIRBAG LIGHT ON, DRIVING.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES) HOWEVER, THE CONTACT WAS INFORMED BY THE SERVICE TECHNICIAN THAT THERE WAS EXCESSIVE CORROSION TO THE SUBFRAME OF THE VEHICLE. THE CONTACT STATED THAT THE CORROSION TRAVELED FROM THE FRONT DRIVER SIDE SUSPENSION TO THE REAR DRIVER SIDE SUSPENSION. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE AND COULD NOT BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 169,175.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. AN INDEPENDENT MECHANIC STATED THAT THE FRAME NEEDED TO BE REPLACED ON THE VEHICLE DUE TO HOLES AND CORROSION ON EACH SIDE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000. THE VIN WAS NOT AVAILIABLE.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE THE VEHICLE WAS UNDERGOING INSPECTION, THE TECHNICIAN INFORMED THE CONTACT THAT THE FRAME WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED OF A RECALL FOR THE CORROSION; HOWEVER, THE RECALL EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE UNDERGOING A STATE INSPECTION, THE VEHICLE COULD NOT BE PLACED ON THE LIFT BECAUSE THE FRAME WAS SEVERELY RUSTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. UPDATED 1/12/2016 *CN *TR

HELLO, I OWN A 2002 TOYOTA TACOMA AND I BROUGHT IT TO A LOCAL TOYOTA DEALERSHIP WHERE A SERVICE ADVISOR CAME OUT TO THE PARKING LOT, GOT UNDER THE VEHICLE AND NOTICED THAT THE FRAME HAS RUSTED THROUGH (HE STUCK HIS HAND THROUGH THE RUST HOLE) NEAR WHERE THE LEAF SPRINGS ATTACH TO THE FRAME. IT IS A KNOWN SAFETY ISSUE AND TOYOTA HAS REPAIRED/REPLACED MANY TACOMA'S DUE TO THIS SAFETY ISSUE. I DID SOME RESEARCH, AND FOUND OUT THAT TOYOTA KNOWS THEIR FRAMES ARE UNSAFE, AND HAVE EXTENDED THE WARRANTY TO 15 YEARS FROM THE DATE OF NEW CAR DELIVERY. I TRIED TO GET MINE REPLACED SINCE ITS STILL WELL WITHIN TIME-FRAME, BUT THEY ARE STATING THAT THE ORIGINAL OWNER REFUSED A FRAME INSPECTION/APPLICATION ANTICORROSION SPRAY SO NOW THEY WILL NOT HONOR THE UNSAFE FRAME. I HAVE VEHICLE SERVICE HISTORY SHOWING OTHER RECALLS (FRONT BALL-JOINT) WERE DONE, AND OTHER REPAIRS TO THE CAR, SO ITS LIKELY THAT THE ORIGINAL DEALERSHIP DID NOT OFFER THE APPLICATION ANTICORROSION SPRAY, OTHERWISE THE OWNER WOULD HAVE HAD THIS FREE SERVICE COMPLETED (THE CUSTOMER SERVICED IT REGULARLY AND KEPT IT IN GREAT SHAPE) AND THE FRAME WOULD NOT BE UNSAFE. ORIGINAL NEW CAR DELIVERY DATE WAS OCTOBER OF 2002, MEANING THE 15 YEAR FRAME RECALL SAFETY ISSUE IS COVERED UNTIL OCTOBER OF 2016 (A YEAR FROM NOW). I SPOKE WITH TOYOTA CUSTOMER SERVICE AND THEY ARE UNWILLING TO DO ANYTHING ABOUT THIS KNOWN SAFETY ISSUE. IN ANY CASE, SINCE TOYOTA KNOWS ITS A SAFETY ISSUE, AND ITS WELL WITHIN THE 15 YEAR RECALL FRAME TIME-FRAME,

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. UPON INSPECTING THE VEHICLE, IT WAS NOTICED THAT THE FRAME WAS PREMATURELY RUSTED TO THE POINT THAT THE FRAME DETERIORATED WITH HOLES AND COULD FRACTURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 12V542000 (TIRES) AND 05V225000 (SUSPENSION), BUT THE CONTACT NEVER RECEIVED RECALL NOTICES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300,000.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE SUBFRAME WAS SEVERELY CORRODED AND WITH HOLES DUE TO CORROSION, WHILE AN INDEPENDENT MECHANIC PERFORMED ROUTINE MAINTENANCE. THE MECHANIC INFORMED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000. .....UPDATED 12/03/15 *BF *JS

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST AND CORROSION ON THE UNDERBODY AND FRAMING OF THE VEHICLE, WHICH PROGRESSED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR INSPECTION AND DIAGNOSIS. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES) AND WAS UNABLE TO DETERMINE WHEN THE RECALL WOULD BE COMPLETED BECAUSE THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRONT AND REAR SUBFRAME WERE CORRODED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,566.

THERE WAS EXTENSIVE DAMAGE TO THE FRONT LEFT SIDE OF THE VEHICLE FROM A COLLISION. THE RADIATOR WAS PUSHED AGAINST THE ENGINE. MOST OF THE DRIVER SIDE FENDER AS WELL AS THE INNER CORE SUPPORT WAS CRUSHED. BOTH AIRBAGS DIDN'T NOT DEPLOY.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A ROUTINE SERVICE AND WAS TOLD BY THE TECHNICIAN THAT THE VEHICLE FRAME WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

I DRIVE A 2002 TOYOTA TACOMA. HEARD A CLUNKING NOISE I THOUGHT WAS A LOOSE PICK UP BED (SHORTLY AFTER DRIVING ON THE HIGHWAY AT LEGAL BUT HIGH SPEED COMING HOME FROM WORK). STOPPED AND NOTED MY TRUCK FRAME HAD BROKEN IN TWO PLACES OVER THE REAR AXEL AND GAS TANK AREA. THE BROKEN SIDE OF THE FRAME WAS JUST SITTING LOOSELY ON THE L REAR LEAF SPRINGS. LUCKILY I STOPPED TO CHECK THE PICKUP BED. I COULD HAVE BEEN INVOLVED IN A SERIOUS ACCIDENT OR EVEN KILLED OR WHAT'S WORSE COULD HAVE LOST CONTROL AND HURT SOMEONE ELSE. I KNOW TOYOTA HAS HAD SIGNIFICANT FRAME QUALITY CONTROL ISSUES WITH THESE MODEL TACOMAS IN THE PAST. I DID HAVE A FRAME CHECK IN DEC. 2010 ON A RECALL NOTICE AND IT WAS FINE. WAS TOLD BY THE DEALERSHIP NO FURTHER ACTION WAS NEEDED. NOW I FIND AFTER TALKING TO TOYOTA CORPORATE, THE FRAME SHOULD HAVE BEEN UNDERCOATED AT THAT TIME. (THEY CLAIM TO HAVE SENT 5 LETTERS ADVISING ME OF THIS.NONE OF WHICH I RECEIVED, AND I AM THE ORIGINAL OWNER AT THE SAME ADDRESS FOR THE PAST 16 YEARS). LOOKING AT THE INTERNET FORMS CONCERNING TACOMAS, I AM NOT THE ONLY ONE TO HAVE BEEN GIVEN THIS COCK AND BULL STORY. WHY WOULD I HAVE NOT TAKEN THE TRUCK IN FOR PROTECTIVE UNDERCOATING IF INFORMED BY TOYOTA AFTER ALL READY RESPONDING TO A RECALL INSPECTION ONLY A FEW WEEKS EARLIER?. THIS IS A POTENTIALLY DANGEROUS SITUATION AND COULD CAUSE CATASTROPHIC PROBLEMS. I THINK TOYOTA CORP IS DIRECTLY RESPONSIBLE FOR THIS SITUATION BY ORIGINALLY INSTALLING DEFECTIVE FRAMES THEN NOT FOLLOWING THROUG

2002 TOYOTA TACOMA WAS TAKEN INTO THE SHOP FOR AN OIL CHANGE, TIRE ROTATION AND BRAKE INSPECTION WHEN THE SHOP SERVICE TECHNICIAN CALLED TO REPORT THE FRAME OF THE VEHICLE CONTAINS PINHOLES AND IS NOTICEABLY RUSTING, PRESENTING A SAFETY ISSUE. THE SHOP TECHNICIAN RECOMMENDED CONTACTING TOYOTA DIRECTLY AS HE THOUGHT ANY RECALL HAD SINCE EXPIRED. POST RESEARCHING RECALL INFORMATION, WE DID VERIFY THAT THE "RECALL" PERIOD HAD EXPIRED. HOWEVER, THIS VEHICLE WAS PURCHASED NEW AS A CORPORATE ASSET AND REMAINS IN OUR POSSESSION. WE ABSOLUTELY DID NOT RECEIVE ANY RECALL NOTIFICATIONS FOR THE FRAME ISSUES NOR A REQUEST FOR INSPECTION!

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT PASSENGER SIDE WHEEL SUDDENLY SEPARATED FROM THE VEHICLE CAUSING THE VEHICLE TO SKID ONTO THE ROAD SURFACE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PASSENGER SIDE FRONT WHEEL BEARING MALFUNCTIONED, WHICH CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.

THE VEHICLE'S FRAME COMPLETELY RUSTY TO THE POINT THAT I FEAR IT WILL BREAK AT ANY TIME. I RECENTLY TOOK IT TO THE MECHANIC TO REPLACE THE TIMING BELT AND OTHER BELTS AND A LOT OF THE BOLTS BROKE WHEN TRYING TO CHANGE THE BELTS. I BELIEVE THIS IS A MANUFACTURING ERROR. MORE THAN LIKELY, THE FACTORY USED LOW GRADE MATERIALS WHICH CAUSED THE TRUCK TO RUST A LOT FASTER OVER TIME. THIS IS A SAFETY CONCERN. IF DUE TO THIS RUST ISSUE, THE BREAKS FAIL OR THE FRAME COMES APART THIS CAN BE DANGEROUS. THIS IS WHY I AM REPORTING THIS PROBLEM. I CALLED TOYOTA AND RECEIVED A CLAIM NUMBER, THIS CLAIM IS UNDER REVIEW. PLEASE CONTACT ME REGARDING THIS ISSUE.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES) AND INDICATED THAT THE DEALER IN NEW YORK WAS NOT ABLE TO DO THE UNDERCOATING PROCESS DUE TO STATE REGULATIONS. IN APPROXIMATELY MID AUGUST 2012, THE DEALER INDICATED THAT THE REMEDY FOR THIS DEFECT WAS NOT AVAILABLE AT THE TIME THE CONTACT TRIED TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAITED FOR YEARS TO DETERMINE WHEN THE MANUFACTURER WOULD FINALIZE THE REMEDY PLAN TO REPAIR THE VEHICLE. THE RUST BECAME EXTENSIVE TO THE POINT THAT THE UNDERBODY, THE CHASSIS, THE LEAF SPRING, AND THE REAR WHEEL WELLS ALL HAD CORROSION TO THE POINT THAT THE COMPONENTS COULD FRACTURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED FOR YEARS OF THE FAILURE AND WAS UNABLE TO PROVIDE A PERMANENT REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

2002 TOYOTA TACOMA. CONSUMER WRITES IN REGARDS TO VEHICLE RUST ISSUES. *SMD THE CONSUMER WAS URGED TO CALL TOYOTA TO SEE IF A RECALL HAD BEEN ISSUED. THE CONSUMER WAS INFORMED A RECALL WAS ISSUED. HOWEVER, SHE NEVER RECEIVED NOTIFICATION. THE CONSUMER WAS INFORMED SIX NOTIFICATIONS WERE MAILED. *JB

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES). THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE RECALL REPAIR PERFORMED; HOWEVER, THE RECALL REPAIR WAS UNABLE TO BE PERFORMED DUE TO EXCESSIVE RUST ON THE SUBFRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

HAD A RECALL ON MY TACOMA. I HAD BOUGHT FROM FATHER, HE BOUGHT NEW FROM SPARTAN TOYOTA IN LANSING MI. IT WAS FOR A POSSIBLE FRAME RUST RECALL. I HAVE THE RECORDS OF TAKING IT IN FOR THAT PURPOSE. IT WAS CLEARED BY SERVICE DEPARTMENT. APPARENTLY, THEY WERE SUPPOSED TO SPRAY A PROTECTIVE COAT ON THE FRAME AT NO COST TO ME, WHICH WOULD INCLUDE A 15 YEAR WARRANTY ON FRAME. THEY DID NOT DO THIS. I SOLD TRUCK TO MY SON, APPROXIMATELY JULY 2014. HE TOOK IT IN FOR MUFFLER WORK AND THEY WOULDN'T PUT ON HOIST BECAUSE FRAME IS WEAK FROM RUST. EVERYONE FROM THE DEALER AND TOYOTA NATIONAL HAS SAID IT SHOULD HAVE BEEN SPRAYED, BUT BECAUSE IT WASN'T THEY SORRY BUT CAN'T DO ANYTHING. I FEEL THAT SOLUTION TO THE SERVICE DEPARTMENTS MISTAKE IS NOT ADEQUATE. DO I HAVE ANY OTHER RECOURSE TO HELP MY SON? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I BOUGHT A USED 2002 TACOMA FROM A GOOD FRIEND. HE TOOK VERY GOOD CARE OF THE TRUCK, IT WAS MINT. AFTER I BOUGHT THE TRUCK I ASKED ABOUT THE FRAME RECALL, BUT HE SAID WHEN HE TOOK IT IN THAT THEY COULDN'T DO IT AND HE HAD FORGOTTEN TO TAKE IT BACK. NO NEGLIGENCE, JUST DIDN'T SEE RUST AND DIDN'T TAKE IT IN FOR THE UNDER COATING. I TRIED TO GET IT DONE BUT TOYOTA WOULD NOT STAND BEHIND THE WARRANTY. TWO YEARS LATER AND I HAVE A SOME PRETTY BAD FRAME RUST. THIS IS A SAFETY ISSUE AND I REALLY CANNOT AFFORD ANOTHER PAYMENT. THERE NEEDS TO BE A RECALL FOR THIS PROBLEM.

TRUCK RECALLED FOR EXCESSIVE CORROSION TO THE SPARE TIRE CARRIER LIFT PLATE!! AFTER REPAIR , SERVICE TECH TOLD ME MY TRUCK ALSO HAD A SMALL HOLE IN THE FRAME WITH EXCESSIVE RUST. TO MY SURPRISE I WAS TOLD THAT THE RECALL FOR THIS PROBLEM HAD PASSED!! I RECEIVED NO RECALL PAPER WORK ON THIS MATTER. NOW NO HELP IS FORTH COMING ! WHAT TO DO?? *TR

FRAME IS RUSTED THROUGH IN MULTIPLE LOCATIONS AND HAS BEEN TREATED WITH CORROSION RESISTANT COATINGS. THE COATINGS ARE OBVIOUSLY VISIBLE BUT DID NOT PREVENT THE FRAME FROM RUSTING TO AN UNSAFE CONDITION. THE PREVIOUS OWNER BROUGHT THE TRUCK IN FOR OTHER RECALLS THAT ARE RECORDED IN ITS HISTORY. THIS ONE FOR THE FRAME IS NOT RECORDED HOWEVER YOU CAN SEE THE COATING HAS BEEN APPLIED. THE WARRANTY EXTENSION IS LISTED FOR 15 YEARS. THE TRUCK IS 13 YEARS OLD BUT, A PERSON REPRESENTING TOYOTA SAYS IT'S EXPIRED WITH NO EXPLANATION OF HOW THAT IS. SO FAR SHE PUT ME ON HOLD FOR 20 MINUTES WITHOUT BEING ABLE TO FIND THE INFORMATION TO EXPLAIN TO ME. *TR

I PURCHASED A TACOMA TRUCK DECEMBER 2014 WITH AN UNDERCOATED FRAME, AND WAS UNAWARE THE FRAMES IN THESE TRUCKS ROT OUT, IT IS NOW APRIL I LOOK UNDER THE TRUCK AND SEE THE FRAME IS COMPLETELY ROTTEN OUT TO THE POINT WHERE THERE IS HOLES EVERY WHERE AND YOU CAN POKE YOUR FINGERS HOLES WILL DEVELOP, I CONTACTED TOYOTA THEY DON'T WANT TO EVEN TOUCH THE TRUCK, I FEEL VERY UNSAFE DRIVING THE TRUCK. *TR

PURCHASED THIS TRUCK 4 MONTHS AGO FOR $10,900. FOUND NO EVIDENCE OF RECALLS ON THIS TRUCK ON CARFAX AND TOYOTAS RECALL WEBSITE. IT IS A GREAT TRUCK IN PRISTINE CONDITION. HOWEVER, AFTER TALKING TO A FRIEND WHO HAS A 2004 TACOMA HE INFORMED ME THAT THERE WAS A RECALL AND THAT HIS FRAME WAS SPRAYED TO PREVENT CORROSION. I CALLED UP TOYOTA TO SEE IF IT HAD BEEN DONE ON MINE AND THEY SAID NO. I ASKED WHY THEY WERE SPRAYING THEM AND THEY SAID IT WAS BECAUSE THE FRAME WILL CORRODE. I ASKED IF IT COULD BE DONE TO MINE AND THEY SAID THAT THEY STOPPED DOING IT AT THE END OF 2011. I HAD JOSEPH TOYOTA INSPECT IT YESTERDAY AND THEY INFORMED ME THAT THE FRAME HAS A HOLE IN IT AND WOULD ONLY HAVE 2 YEARS LEFT. I ASKED TOYOTA IF THEY WOULD REPAIR THE FRAME OR BUY THE TRUCK BACK AS I HAVE HEARD THEY DO AND THEY SAID NO. SO NOW I CAN EITHER PASS THE PROBLEM ONTO SOMEONE ELSE OR WAIT UNTIL THE FRAME FAILS. *TR

VEHICLE HAS LOW MILES YET THE FRAME HAS RUST HOLES IN IT. TOYOTA WON'T DO ANYTHING ABOUT IT EVEN THOUGH IT HAS FRAME INSPECTIONS IN IT'S RECENT SERVICE HISTORY. THE FIRST INSPECTION OCCURRED IN 2010, LESS THAN 7K MILES AGO. THEY INDICATED TO ME ON THE PHONE THAT DUE TO AN AGREEMENT WITH NHTSA THAT THEY COULD NOT DO ANYTHING TO HELP ME. THEY WOULD NOT TAKE OWNERSHIP FOR NOT INSPECTING THE FRAME PROPERLY. THIS IS A MAJOR PROBLEM WITH TACOMA'S, TUNDRA'S, SEQUOIA'S AND 4RUNNER'S OF THIS VINTAGE IN COLD CLIMATE STATES. TOYOTA ACKNOWLEDGED THE FRAMES WERE OF POOR MANUFACTURING EVEN SUING THE FRAME MANUFACTURER, YET SOME GET NEW FRAMES, OTHERS LIKE MYSELF WITH A LOW MILE TRUCK ARE TOLD THEY COULD DO ABSOLUTELY NOTHING EVEN THOUGH THE VEHICLE WAS TRADED IN LESS THAN 1600 MILES AGO AT A TOYOTA DEALERSHIP IN PA. TOYOTA NEEDS TO OWN UP TO THIS MAJOR SAFETY ISSUE AND ADDRESS IT INSTEAD OF SKIRTING THE ISSUE WITHOUT A PROPER RECALL. I HAVE SEEN VIDEOS OF TACOMA'S WHICH HAVE LITERALLY BROKEN IN HALF DUE TO THIS PROBLEM. NEVER DID I THINK TOYOTA WOULDN'T STAND BEHIND THIS POTENTIALLY FATAL FLAW IN FRAME MANUFACTURING AND CORROSION RESISTANCE. MY FRAME HAS A LARGE 1"X6.5" HOLE ABOVE THE RIGHT FRONT LEAF SPRING MOUNT - A KEY ATTACHMENT POINT FOR THE REAR SUSPENSION. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THERE WAS A HOLE IN THE REAR PASSENGER SIDE OF THE VEHICLE'S FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 174,000.

I PURCHASED THIS VEHICLE FROM MOTORCARS OF LANSING ON 12/5. THE ONLY DISCLOSURE WAS RUST ON BUMPER. EVERYTHING ELSE APPEARED OK UNTIL I HAD IT CHECKED FOR RUST. WHEN HIT WITH A HAMMER THE FRAME FELL APART. I CALLED THE DEALER & THEY SAID "SORRY THE RECALL EXPIRED IN 2011". I CONTACTED TOYOTA DIRECTLY WHO TOLD ME THE SAME THING. BASICALLY I'M STUCK WITH A VEHICLE I CAN'T DRIVE BECAUSE IT'S NOT SAFE. WHAT I DON'T UNDERSTAND IS THIS VEHICLE HAD BEEN SERVICED AT SEVERAL TOYOTA DEALERS DURING THE RECALL TIME & NO ONE REPAIRED THE FRAME. THIS VEHICLES IS NOT DRIVABLE, IT'S NOT SAFE & NO ONE WILL HELP ME GET IT FIXED. HOW CAN A TOYOTA DEALER SEND A VEHICLE TO AUCTION KNOWING THERE WAS A RECALL ON THE FRAME THAT WAS NEVER REPAIRED? *TR

I TOOK MY TRUCK T A TOYOTA ANY A DEALER TO FIX SOME EMISSION ISSUES, THEY ASKED IF I WANTED THE FRAME INSPECTED, THEY INFORMED ME ABOUT THE FRAME RUST/PERFORATION ISSUES THAT HAVE PLAGUED TACOMA'S FOR YEARS FROM THE MID 90'S TO 2010 TACOMA,S. THE FRAMES RUST FROM THE INSIDE OUT CREATING HOLES THAT CAUSE A FRAMED TO FALL APART AND RENDER THE VEHICLE WORTHLESS!! A SOME POINT ON 2001-04 TACOMA'S THEY SENT OUT A TSB OFFERING A VOLUNTARY CUSTOMER INSPECTION ON THE FRAMES THIS PROGRAM ENDED 6/11. THEN SOME TYPE OF FRAME REPLACEMENT PROGRAM WAS OFFERED TO PEOPLE THAT DID THE VOLUNTARY INSPECTION UNTIL 7/14. SO IF YOU CHOOSE NOT TO DO OR NEVER RECEIVED A NOTICE YOUR VEHICLE WILL FALL APART AND TOYOTA DOESN'T CARE. MY TRUCK RUN AND ON THE SURFACE LOOKS NEW DRIVES LIKE NEW HOWEVER I CAN'T DRIVE IT BECAUSE IT IS UNSAFE. IT HAS BEEN REDUCED TO A LAWN ORNAMENT. I BOUGHT THE TRUCK FROM THE ORIGINAL OWNER AN HE HAS LIVED AT THE SAME ADDRESS FOR OVER 40 YEARS HE NEVER! RECEIVED ANY NOTICE..TOYOTA .REPLACE MY FRAME BECAUSE YOU KNOW IT'S A SAFETY HAZARD. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

AT THE YEARLY REQUIRED STATE INSPECTION THE VEHICLE FAILED DUE TO THE FRAME BEING RUSTED OUT WITH HOLES. IT APPEARS TO BE A VERY COMMON ISSUE WITH THIS VEHICLE. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRAME WAS COMPLETELY CORRODED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FRAME OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILE WAS 100,000.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE THE VEHICLE WAS UNDERGOING ROUTINE SERVICE, THE INDEPENDENT MECHANIC DISCOVERED THAT A REAR SECTION OF THE SUBFRAME WAS RUSTED AND CORRODED. IN ADDITION, TWO BRACKETS THAT SECURED THE BODY TO THE SUBFRAME DETACHED DUE TO RUST AND CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 123,000.

DRIVING AT 35 MPH WENT OVER BUMP LEAF SPRING WENT UP THROUGH FRAME CAUSING VEHICLE TO BECOME OUT OF CONTROL. VEHICLE WAS INSPECTED AT VALENTI TOYOTA IN WESTERLY RI AND VEHICLES FRAME IS ROTTED. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED, THE TECHNICIAN NOTIFIED HIM THAT THE VEHICLE HAD EXTENSIVE RUST AND CORROSION ON THE FRAME CAUSING IT TO WARPED AND CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE CONTACT WAS NOT INCLUDED IN A THE LIMITED MANUFACTURER SERVICE CAMPAIGN. THE DEALER WOULD NOT APPLY THE CORROSION TREATMENT, BECAUSE THEY CLAIMED THE VEHICLE HAD A SALVAGED TITLE. THE CONSUMER DISPUTED THE DEALERS CLAIM AND PROVIDED PROOF. UPDATED 10/01/14.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED, THE TECHNICIAN MADE HIM AWARE THAT THE FRAME HAD COMPLETED RUSTED AND CRACKED. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.

PART OF THE FRAME SUDDENLY BROKE FROM THE FRAME RAIL UNDER THE DRIVER'S SIDE OF THE VEHICLE, RESULTING IN A SIGNIFICANT PORTION OF MATERIAL LOOSING ALL STRUCTURAL INTEGRITY. THIS WAS DUE, IT SEEMS, TO A MANUFACTURING DEFECT IN THE FRAME QUALITY LEADING TO EXCESSIVE ROT AND RUST. THE VEHICLE IS NOW STRUCTURALLY UNSOUND AND THUS UNABLE TO BE DRIVEN SAFELY. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE THE VEHICLE WAS BEING SERVICED FOR AN UNRELATED REPAIR, THE MECHANIC NOTICED THAT THE ENTIRE FRAME WAS COMPLETELY RUSTED. THE VEHICLE HAD NOT BEEN REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER SIDE FRAME DETACHED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE DEALER STATED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.