2011 Toyota Sienna complaints

I BELIEVE THERE POTENTIALLY MAY BE A SERIOUS DESIGN CONCERN WITH THE POWER DOORS. DUE TO HAVING THREE SMALL CHILDREN, I HAVE THE CHILD LOCKS ENGAGED ON THE REAR SLIDING DOORS, WHICH ALSO DISABLES THE REAR DOOR BUTTONS FROM OPENING (BUT NOT FROM CLOSING) THE POWER DOORS. THE BUTTONS IN THE FRONT OF THE VEHICLE TO OPERATE THE POWER DOORS ARE NOT AFFECTED BY THE CHILD LOCKS, BUT ARE LOCATED ON THE CENTER ROOF CONSOLE, IN EASY REACH OF A CHILD STANDING IN THE SECOND ROW. TONIGHT, IN MATTER OF SECONDS BETWEEN ME EXITING THE DRIVERS SEAT AND WALKING AROUND THE VEHICLE TO THE PASSENGER SIDE SLIDING DOOR, ONE OF MY SONS PRESSED THE BUTTON TO OPEN THE SLIDING POWER DOOR, WHILE MY DAUGHTER STARTED TO EXIT THE VEHICLE. MY THIRD CHILD THEN PRESSED A BUTTON AGAIN, CAUSING THE POWER DOOR TO SHUT ON MY DAUGHTER'S NECK. FORTUNATELY, THE SAFETY SYSTEM REVERSED THE DOOR, BUT IT INFLICTED PAIN AND TEARS AND LEFT REDNESS ON MY DAUGHTER'S NECK; THERE IS NO APPARENT LASTING INJURY, BUT I AM CONCERNED THE INJURIES COULD HAVE BEEN MUCH MORE SERIOUS. I AM ALSO CONCERNED THAT THE PLACEMENT OF FUNCTIONAL ELECTRONIC CONTROLS FOR THE REAR DOORS IN EASY REACH OF CHILDREN IN THE REAR COMPLETELY DEFEATS THE PURPOSE OF HAVING CHILD LOCKS ON THE REAR DOORS. ALSO RELATED TO THE REAR DOORS, WE HAVE REPEATEDLY EXPERIENCED THE PROBLEM REPORTED BY OTHERS OF THE POWER DOORS JAMMING IN A PARTIALLY OPEN POSITION AND HAVING TO BE SLOWLY PUSHED CLOSED MANUALLY (WITH GREAT RESISTANCE), BEFORE THEY WILL FUNCTION AGAIN NO

I HAVE LOVED MY 2011 TOYOTA SIENNA FOR 5-6 MOS. NOW. UPON BACKING UP IN MY FLAT DRIVEWAY AREA ON 10/24/11, AT A SLOW RATE TYPICAL TO BACKING UP IN A DRIVEWAY, I FOUND MY VAN PROPELLING VERY FAST STRAIGHT BACK/IN REVERSE. THIS TOOK THE VEHICLE DOWN OVER A SLIGHT HILL OF OUR YARD INTO A LARGE PINE TREE. THE THICK SPRUCE TREE HAS A HUGE HOLE/OPENING/DAMAGED AREA AND MY ENTIRE BACK OF THE VAN IS VERY DAMAGED, ENTIRE REAR WINDOW BUSTED INTO HUNDREDS OF SMALLER PIECES, ITEMS IN THE CAR PROJECTED ONTO THE GROUND BEHIND US. THE LIFTGATE, REAR WINDOW AND BUMPER ARE VERY CAVED IN AND DAMAGED. I CAN ONLY DESCRIBE THIS AS SECONDS OF TOTAL CONFUSION, SPEED, LACK OF CONTROL, SHOCK. I'M FEELING LIKE THE VAN IS "POSSESSED", AND I WILL NOT DRIVE IT AT ALL AGAIN. I DID NOT WITNESS ANY INDICATORS OF ANY ACCELERATOR ISSUES IN THE 5-6 MOS. I'VE OWNED IT. I WOULD BE LYING IF I SAID I WAS POSITIVE I WAS STILL BACKING UP OR IF I WAS IN THE PROCESS OF PREPARING TO BRAKE AND SHIFT INTO DRIVE TO PULL FORWARD AND OUT OF MY DRIVEWAY. THIS HAPPENED SO QUICKLY FOR DOING SOMETHING AT SUCH A VERY SLOW REVERSE SPEED, THAT THE DETAILS IN THAT SECOND IT ALL CHANGED AND ACCELERATED, I CAN NOT SAY FOR SURE WHAT SPECIFICS WERE BEING DONE AT THAT VERY MOMENT OF DRASTIC CHANGE IN SPEED. I'VE ALWAYS LOVED TOYOTAS. WE'VE HAD A FEW NOW. THIS IS THE LAST ONE I WILL BUY BECAUSE I JUST CAN NOT EXPLAIN WHY OR WHAT OCCURRED TO MAKE IT GO FROM SINGLE DIGITS IN REVERSE TO VERY QUICKLY SPEEDING IN REVERSE. I'M TALKING 12 YARDS

THE POWER SLIDING DOORS ON BOTH SIDES STOPPED WORKING. MUST OPEN AND CLOSE THE SLIDING DOORS MANUALLY. NONE OF THE OPEN BUTTONS ON THE CAR OR REMOTE RESPONDS TO OPENING THE SLIDING DOORS. JUST A BEEP IS HEARD WHEN THE KEY IS PRESSED. *TR

ELECTRICAL FAILURE THE CLOCK LOSES TIME WHEN YOU TURN OFF ENGINE THEN WHEN YOU START ENGINE IT WILL GIVE YOU WARNING TO CHECK VSC , SRS AIRBAG IS OFF , RADIO IS OFF TOO. THE AUTIMATIC LOCK IS NOT FUNCTIONING WE HAVE TO LOCK DOORS MANUALLY. THIS IS FRUSTRATING BECAUSE WE HAVE A BRAND NEW CAR!!! *TR

DRIVER SIDE POWER DOOR IS NOT OPENING ON ITS OWN. WITH VERY FEW MILES THE DOOR REFUSED TO OPEN AND CLOSE ON ITS OWN POWER. AS TIME PROGRESSED THE DOOR IS NOW NOT FUNCTIONAL IN POWER MODE. THE VAN CURRENTLY HAS 20000 MILES. DEALER BLAMED CUSTOMER FOR PROBLEM AS THE CAR WAS "TOO DUSTY". DEALER IS GOING TO ATTEMPT TO FIX UNDER WARRANTY BUT WARNED CUSTOMER IF THE VAN IS CONTINUALLY DRIVEN ON GRAVEL ROADS THAT THE CUSTOMER WILL NEED TO WASH THE CAR AFTER EVERY DUSTY TRIP TO ENSURE THE DOORS DO NOT FAIL AGAIN. THE PASSENGER POWER DOOR IS NOW STARTING TO FAIL. IT WAS NEVER DISCLOSED TO CUSTOMER THAT CAR CANNOT BE DRIVEN ON GRAVEL OR DUSTY ROADS. THE CUSTOMER MUST DRIVE ON GRAVEL ROADS DAILY SO THE VAN IS NOW ALL BUT USELESS FOR ITS INTENDED PURPOSE. ADDITIONALLY THE LACK OF THE DRIVER SIDE SLIDING DOOR TO OPEN IS A SAFETY CONCERN FOR REAR SEAT PASSENGERS. IF THE PASSENGER DOOR WERE TO BECOME DAMAGED IN AN ACCIDENT THE REAR OCCUPANTS WOULD BE UNABLE TO SAFELY EXIT THE VEHICLE. *KB

PURCHASED OUR NEW 2011 SIENNA XLE AWD IN JULY 2010, FROM KOONS TOYOTA IN WESTMINSTER, MD. IN EARLY SEPTEMBER 2011, MY WIFE COMPLAINED OF A BAD ODOR IN THE VAN. ON 09/10/11 I COMBED THROUGH THE VAN, THINKING THAT ONE OF OUR CHILDREN HAD SPILLED OR DROPPED SOMETHING THAT WAS CAUSING THE SMELL. INSTEAD, I FOUND THAT THE FLOOR OF THE VAN, UNDER THE CARPETS, WAS SOAKED THROUGHOUT. I IMMEDIATELY CALLED THE DEALER, AND THEY PICKED UP THE VAN ON 09/12/2011. THE FOLLOWING DAY I RECEIVED A CALL FROM THE DEALER'S SERVICE ADVISOR, WHO INFORMED ME THAT THE PROBLEM WAS WORSE HAD BEEN IMMEDIATELY APPARENT: WATER WAS ACTUALLY POOLING UNDER THE CARPETS. HE ALSO SAID THEIR MECHANICS HAD SPEND ALL DAY ON THE PROBLEM AND HAD NOT BEEN ABLE TO DETERMINE HOW THE WATER HAD SEEPED INTO THE CAR, AND THAT THE NEXT STEP WAS FOR A TOYOTA REGIONAL SPECIALIST TO LOOK AT THE VAN, THAT WEEK. A FEW DAYS LATER, THAT HAPPENED, BUT THAT TECHNICIAN, TOO, WAS UNABLE TO SOLVE THE PROBLEM. AS A RESULT, THE DEALER ESSENTIALLY SAID IT WAS MY PROBLEM. I THEN CALLED TOYOTA USA HQ AND, TOO, MY INSURANCE COMPANY (USAA); WITH THE FORMER, I INITIATED A CASE/COMPLAINT, WITH THE LATTER, A COMPREHENSIVE CLAIM. ON SEPTEMBER 22, I SENT TOYOTA HQ A CERTIFIED LETTER WHICH, 1) REQUESTED THAT THE COMPANY REPLACE OR BUY BACK OUR VAN, AND 2) GAVE NOTICE THAT I WAS FILING A LEMON LAW COMPLAINT WITH THE MARYLAND ATTORNEY GENERAL'S CONSUMER PROTECTION AFFAIRS OFFICE. IN THE MEANTIME, MY COMPREHENSIVE INSURANCE COVERED THE WATER REMEDIATI

I WAS OUT IN THE FRONT PORCH NEAR MY GARAGE AROUND 7:30PM AND MY SIENNA WAS PARKED INSIDE THE GARAGE. SUDDENLY A LOUD NOISE LIKE AN EXPLOSION OF SORT OCCURRED THAT SCARED ME PRETTY BAD THAT PROMPTED ME TO LOOK INSIDE THE GARAGE AND I WAS SHOCKED TO SEE TWO LARGE HOLES SIMULTANEOUSLY ON EITHER SIDE (LEFT AND RIGHT) OF THE REAR WINDSHIELD AND THE GLASS WAS SLOWLY CAVING OUT AND THEN SHATTERED COMPLETELY IN (NOT SPIDER-WEB LIKE) SLOWLY FALLING AWAY INTO THE TRUNK. AFTER COMING BACK TO MY SENSES FROM THE INITIAL SHOCK, I CALLED MY INSURANCE COMPANY TO SEE IF THEY HAD HEARD OF SUCH FREAK INCIDENTS TO WHICH THEY SAID 'YES'. THEY DID MENTION TO GO TO THE DEALER AND SINCE IT IS STILL BRAND NEW (LESS THAN 9 MONTHS OLD), THE GLASS WILL BE REPLACED UNDER MANUFACTURER WARRANTY. I WENT TO[XXX] IN ARLINGTON, TX FROM WHOM I HAD PURCHASED THE VAN ALONG WITH THEIR DEALER WARRANTY ON TOP OF THE MANUFACTURER WARRANTY AND AFTER THEIR SERVICE MANAGER LOOKED AT THE NON-EXISTENT WINDSHIELD WITH SOME OF THE GLASS STILL HANGING ON TO THE EDGES, HE SAID HE CANNOT MAKE A JUDGMENT AS TO WHETHER IT WAS A MANUFACTURER'S DEFECT OR VANDALISM SINCE THERE IS NO WAY TO KNOW AS THE GLASS IS NOT IN THE WINDSHIELD ANYMORE (??!!!). I TOLD THEM THAT IF THE GLASS SHATTERS, IT WILL NOT BE INTACT AND YET THEY WOULD NOT BUY MY ARGUMENT. I CALLED TOYOTA CORPORATE AND THEY SAID UNLESS THE DEALER MAKES THE JUDGMENT, THEY CANNOT PROCEED WITH REPLACEMENT OF THE WINDSHIELD. I SINCERELY URGE THE NHTSA TO INQUIRE THIS INCIDENT

VEHICLE WAS IN PARK ON A FLAT STREET. I WANTED TO MOVE THE VEHICLE FORWARD, SO I DEPRESSED THE BRAKE, AND BEGAN SHIFTING THE (AUTOMATIC) SHIFTER TO DRIVE. THE GEAR SHIFT LEVER NEVER MADE IT TO THE DRIVE POSITION. AS I MOVED THE LEVER, THE CAR SHOT BACKWARDS, STRIKING A VEHICLE BEHIND ME WITH TREMENDOUS FORCE. I HAVE HAD THE SAME MODEL CAR FOR OVER 7 YEARS AND NEVER HAD THIS HAPPEN. I CANNOT FIGURE OUT HOW OR WHY THE CAR ACCELERATED (FORCEFULLY) IN REVERSE AS I WAS SHIFTING INTO DRIVE. *TT

I HEARD AN EXTREMELY LOUD EXPLOSION SOUND COMING FROM THE ROOF OF MY 2011 SIENNA JUST RIGHT AFTER I GOT ONTO A HIGHWAY AND WAS TRAVELING ABOUT 40MPH. THE SURROUNDING WAS CLEAR WHEN IT HAPPENED. I CALLED THE POLICE WHO FOUND OUT THAT THE SUNROOF GLASS BULGED UP AND SHATTERED. THE POLICE COULDN'T FIND ANY SIGNS OF ROCKS HITTING THE SUNROOF AND BASED ON THE GLASS BREAKAGE PATTERN SUSPECTED THAT THE CAR'S INTERIOR CABIN PRESSURE MIGHT HAVE CAUSED THE SUNROOF GLASS TO EXPLODE AND BREAK. HOWEVER, THE TEMPERATURE AT THE TIME WAS ONLY AROUND 65'F, SO IT COULDN'T BE DUE TO HEAT. THE POLICE SUSPECTED THE SUNROOF GLASS COULD BE A DEFECTIVE PART AND ASKED ME TO FOLLOW UP WITH A TOYOTA DEALER. *TR

ON SEPT 14, 2011 WHILE MY SON WAS IN THE SECOND ROW BUCKET SEAT ON THE PASSENGERS SIDE HIS SEAT BELT FAILED. THE FEMALE END OF THE SEAT BELT WHICH IS ANCHORED TO THE FLOOR, SEPARATED FROM THE FLOOR WHILE STILL BUCKLED. *KB

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE VISIBILITY OF THE HEADLIGHTS WAS NOT PROJECTING FAR ENOUGH. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER MADE SOME ADJUSTMENTS TO THE HEADLIGHTS BUT TO NO AVAIL. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AT NIGHT. THE FAILURE MILEAGE WAS 8,000.

SUDDEN UNCOMMANDED ACCELERATION WHILE STOPPED FOR A RED LIGHT. *TR

FRONT PASSENGER SEAT BACK TILTS FORWARD SLIGHTLY WHEN BRAKING. THIS CAUSES THE SEAT BACK TO FEEL LOOSE AND LIKE YOU'RE MOVING FORWARD IN THE SEAT WHEN BRAKING. DRIVER'S SEAT DOES NOT HAVE THE ISSUE. *TR

AFTER ARRIVING HOME WITH MY 2 KIDS YESTERDAY, WE WERE GETTING OUT OF THE VEHICLE (2011 TOYOTA SIENNA XLE)- MY 2 1/2YR OLD DAUGHTER WAS GETTING OUT OF THE PASSENGER SIDE POWER DOOR WHILE I WAS ABOUT TO GET MY 3 MONTH OLD SON OUT OF THE DRIVER SIDE POWER DOOR. MY 2 1/2YR OLD DAUGHTER PUSHED THE POWER DOOR BUTTON TO CLOSE HER DOOR AFTER GETTING OUT OF THE VEHICLE AND WAS HOLDING ONTO THE VAN TO GAIN HER GROUND, AT WHICH TIME THE POWER SLIDING DOOR CLOSED ENTIRELY ON HER RIGHT HAND! IT DID NOT OPEN WITH THE DOOR SENSOR AS WE WERE TOLD IT WOULD DO IF ANYTHING WAS IN THE PATH OF THE DOOR CLOSING. WHEN I FRANTICALLY TRIED TO PULL OPEN THE DOOR FROM THE INSIDE, AND PUSH THE POWER DOOR BUTTON, THE DOOR WOULD NOT OPEN AND SHE JUST KEPT SCREAMING FROM THE OTHER SIDE. I HAD TO PUT THE KEYS BACK IN THE IGNITION JUST TO OPEN THE DOOR AND FREE MY DAUGHTER! IT WAS A PROLONGED, SCARY AND TRAUMATIZING ORDEAL THAT I HOPE NO ONE ELSE EVER HAS TO EXPERIENCE! WHEN YOU ARE TOLD THE POWER DOORS AND WINDOWS ARE ON A SENSOR THEY NEED TO ACTUALLY FUNCTION 100%, NOT ONLY FOR A LARGE OBJECT LIKE A BODY OBSTRUCTING THE DOOR/WINDOW, BUT ALSO CHILDREN'S HANDS- AFTER ALL THIS IS A FAMILY VEHICLE THAT I WAS UNDER THE IMPRESSION WAS BUILT ON SAFETY! *TR

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR VIEW MIRROR WAS VIBRATING WHILE DRIVING AT LOW SPEEDS AND IT WAS OBSTRUCTING HIS VIEW. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS AWARE OF THE FAILURE. NONE OF THE REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 16,000. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE FACTORY INSTALLED TELEVISION SCREEN WAS OBSTRUCTING THE FIELD OF VISION THROUGH THE REAR VIEW MIRROR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, SHE APPLIED THE BRAKES AND THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE WOULD NOT STOP UNTIL CRASHING INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED, BUT NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 4,800. UPDATED 08/10/11*LJ UPDATED 08/12/11. *JB

2011 SIENNA LE REAR VIEW MIRROR VIBRATES WHILE CAR ENGINE IS TURNED ON AND WHEN CAR IS IN DRIVING VIBRATE TO THE POINT THAT MAKES A PERSON DIZZY. SPOKE TO TOYOTA SERVICE REGARDING THIS SAFTY CONCERN, BUT WE WERE TOLD THAT THE VIBRATION ON THE MIRROR COMES WITH A CAR DESIGN, NOT A MALFUNCTIONAL PART, REFUSE TO REPLACE OR ATTEMP TO SOLVE THE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

THE DAY AFTER PICKING UP MY NEW 2011 TOYOTA SIENNA MINIVAN, I NOTICED A DISTORTION ACROSS THE LOWER 3" OF THE WINDSHIELD. IT IS VERY DISTRACTING, AS THE PAINT STRIPES ON THE ROAD "BEND" TOWARDS THE DRIVER. IT'S WORSE AT NIGHT. *TT

WE HAVE A 2011 TOYOTA SIENNA XLE THAT HAS ACCELERATION ISSUES. WHILE IN CRUISE CONTROL, WHEN THE VEHICLE NEEDS TO ACCELERATE TO REGAIN SPEED OR UP A SLOPE, THE ENGINE RACES TO 5000-5500 RPM BEFORE SPEEDING UP. ALSO, ON SOME LEFT TURNS THE ENGINE NEARLY DIES. THE DEALER SAYS THE ENGINE RACING PROBLEM IS NORMAL AND PART OF THE ENGINEERING. BIG PROBLEM. *TR

PURCHASED A 2011 TOYOTA SIENNA LIMITED ON JUNE 25TH. NEXT MORNING, AFTER THE CAR HAD BEEN IN DRY WEATHER AND GARAGED OVERNIGHT, I PULLED IT OUT TO FIND THE ENTIRE REAR STORAGE AREA BY THE BACK DOOR WAS SOAKING WET WITH WATER STANDING IN PUDDLES AND THE REAR WELDS CORRODED. IT IS APPARENT THE WATER HAS BEEN THERE FOR SOME TIME. AFTER WRINGING OUT 4 BEACH TOWELS, I PUT AN INDUSTRIAL FAN ON IT FOR 5 HOURS. IT'S STILL WET. *TR

MY 2 YEAR OLD DAUGHTER GOT HER LEG CAUGHT IN THE BACK PART OF THE SLIDING DOOR OF A 2011 TOYOTA SIENNA. SHE WAS INSIDE THE CAR. THE DOOR WAS OPENED. HER LEG FELL INTO THE SPACE WHILE THE DOOR WAS OPENING. THE DOOR OPENED AS FAR AS IT COULD AND CONSTRICTED HER LEG. HER LEG WAS SO TIGHTLY CONSTRICTED WE COULD NOT REPOSITION HER BODY TO OPEN THE DOOR. AVERILL PARK FIRE DEPT AND SAND LAKE AMBULANCE ARRIVED ON THE SCENE. SHE WAS TRAPPED(SCREAMING) FOR 20 -25 MINUTES. HER LEG WAS COLD AND TURNING BLUE BEFORE IT WAS REMOVED. WE WENT TO THE HOSPITAL CONCERNED FOR INTERNAL BLEEDING, BROKEN LEG, AND OTHER COMPLICATIONS. SHE IS DOING FINE BUT I'M VERY CONCERNED ABOUT THE DESIGN OF THE DOOR. I'VE LOOKED AT OTHER MINIVANS (EVEN THE SAME MAKE AND MODEL BUT DIFFERENT YEAR) AND THEY DON'T HAVE THE GAP IN THE BACK PART OF THE DOOR LIKE THE 2011 TOYOTA SIENNA. UPDATED IVOQ 07/27/11 *TR

THE CAR ACCELERATES VERY RAPIDLY IN REVERSE AFTER A COLD START. A MORNING A FEW DAYS AFTER BUYING THE CAR, I STARTED IT UP, SHIFTED INTO REVERSE, AND SLOWLY RELEASED THE BRAKE PEDAL. THE CAR BEGAN ACCELERATE BACKWARDS SO RAPIDLY THAT I THOUGHT I MUST INADVERTENTLY PUT MY FOOT ON THE ACCELERATOR. I PULLED MY FOOT AWAY FROM THE PEDALS BUT THE CAR CONTINUED TO ACCELERATE. I SHIFTED INTO PARK, BUT BEFORE THERE WAS ANY CHANGE IN SPEED THE CAR CRASHED INTO MY NEIGHBOR'S CAR ACROSS THE STREET, CAUSING OVER $5,000 IN DAMAGE. IF THERE HAD BEEN SOMEONE STANDING ACROSS THE STREET, IT WOULD LIKELY HAVE BEEN A FATALITY. I CONTACTED TOYOTA AND THEY SENT OUT A CORPORATE REPRESENTATIVE TO EXAMINE THE CAR. HE ACKNOWLEDGED THERE WAS RAPID ACCELERATION IN REVERSE, AND STATED THAT WAS "NORMAL" OPERATION FOR THE CAR AFTER A COLD START, AND THAT IT WOULD BE EVEN FASTER IN COLD WEATHER (WE LIVE IN SOUTHERN CALIFORNIA). HE STATED THEY HAD INCREASED THE CAR IDLE SPEED AFTER COLD STARTS FOR POLLUTION CONTROL PURPOSES, AND THIS WAS THE RESULT. I CAREFULLY REVIEWED THE OWNER'S MANUAL AND INSIDE OF THE CABIN FOR ANY WARNING ABOUT RAPID ACCELERATION IN REVERSE AFTER A COLD START, AND THERE WAS NONE. I HAVE ALWAYS BEEN A CAREFUL DRIVER WHO HAS MAINTAINED A GOOD DRIVER DISCOUNT, AND NOTHING REMOTELY LIKE THIS HAS EVER HAPPENED TO ME BEFORE. AT THE VERY LEAST, BECAUSE THE COMPANY IS AWARE OF THIS ISSUE THEY SHOULD PROMINENTLY PROVIDE WARNINGS TO NEW CAR BUYERS AND OWNERS. I AM CONCERNED THAT THIS IS A DESIGN

TL*THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT WAS DRIVING 10 MPH INTO THE RESIDENTS DRIVEWAY WHEN PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND THE VEHICLE UNEXPECTEDLY ACCELERATED WITH THE RPMS RAPIDLY INCREASING. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO THE STONE STRUCTURE OF THE GARAGE. THE FRONT SEAT PASSENGER SUFFERED A MINOR INJURY TO THE SHOULDER. THE FRONT PASSENGER SIDE FENDER WAS DAMAGED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. A POLICE REPORT WAS FILED. THE CAUSE OF FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE UNINTENDED ACCELERATION. THE APPROXIMATE FAILURE MILEAGE WAS 20,400.

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 3 MPH IN REVERSE. THE BRAKES WERE ENGAGED AND DEPRESSED INTO THE FLOORBOARD ABNORMALLY AND THE VEHICLE DID NOT RESPOND. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND WAS INVOLVED IN A CRASH. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER SENT AN INVESTIGATOR TO INSPECT THE VEHICLE FOR THE FAILURE, HOWEVER, THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 3,500 AND THE FAILURE MILEAGE WAS 850.

TL*THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 10 MPH AND COMING TO A STOP, THE CONTACT HEARD A LOUD BANGING NOISE IN THE REAR OF THE VEHICLE. THE CONTACT STATED THE FAILURE OCCURRED AT DIFFERENT SPEEDS AND MORE FREQUENTLY WHEN DRIVING ON THE HIGHWAY. WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS WERE UNABLE TO DETERMINE THE FAILURE. THE TECHNICIANS SUGGESTED THE REAR BRAKES, ROTORS, AND CALIPERS BE REPLACED. AFTER THE REPAIRS WERE PERFORMED THE REAR PASSENGER SIDE TIRE LOCKED TWICE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIANS STATED THE VEHICLE SHOWED EXTENSIVE WEAR AND OVER HEATING OF THE PARKING BRAKE DUE TO DRIVING WHILE THE PARKING BRAKE WAS ENGAGED. THE CONTACT STATED THE PARKING BRAKE WAS NOT ENGAGED WHILE DRIVING AND THE OVERHEATING ONLY OCCURRED TO THE REAR PASSENGER SIDE BRAKES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

FAILURE OF DRIVER'S CABIN LAMP OVERRIDE SWITCH TO EXTINGUISH CABIN READING LIGHTS OBSCURED DRIVER'S VISION AT NIGHT DURING HIGH-SPEED MERGE MANEUVER: I WAS ATTEMPTING A HIGH-SPEED HIGHWAY MERGE, AT NIGHT, ENTERING ROUTE 29 FROM THE LEFT SIDE OF THE HIGHWAY, WHEN MY THREE-YEAR-OLD SON DISCOVERED THAT HE WAS NOW TALL ENOUGH TO OPERATE HIS OVERHEAD PERSONAL READING LIGHT. MY VISION OF MERGING TRAFFIC TO THE RIGHT WAS SUDDENLY OBSCURED BY THE UNEXPECTED OPERATION OF THE CABIN READING LAMP, AND THE SITUATION WAS COMPOUNDED BY MY INABILITY TO QUICKLY OVERRIDE THE LAMP FROM THE DRIVER'S POSITION, IN THE MANNER AS DIRECTED ON PAGE 526 OF THE OWNER'S MANUAL. THE READING LIGHT ABOVE MY SON'S HEAD STAYED ON. ACCORDING TO THE SIENNA 2011 OWNER'S MANUAL ON PAGE 526, THE DOOR LIGHT BUTTON, ABOVE THE DRIVER'S HEAD, ALSO SERVES AS AN OVERRIDE FOR ALL THE PERSONAL CABIN READING LIGHTS WHEN THE "DOOR" FUNCTION IS DISABLED: PAGE 526: "REAR ON/OFF: REAR PERSONAL/INTERIOR LIGHTS TURN ON [UPON ACTIVATION OF THE ILLUSTRATED INDIVIDUAL READING LAMP BUTTONS AT EACH SEATING POSITION] WHEN THE PERSONAL/INTERIOR MAIN SWITCH IS IN DOOR POSITION." THE DUAL FUNCTIONALITY OF THE DOOR LIGHT BUTTON IS CONFIRMED; ON PAGE 525 OF THE MANUAL, THE OTHER WELL-KNOWN PURPOSE OF THE DOOR BUTTON IS SEPARATELY AND INDEPENDENTLY DESCRIBED TO ACTIVATE AUTOMATIC CABIN ILLUMINATION WHEN ENTERING/EXITING THE VEHICLE: PAGE 525: "DOOR POSITION: THE PERSONAL/INTERIOR LIGHTS AND REAR INTERIOR LIGHT COME ON WHEN A DOOR IS OPENED.

TL*THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE VEHICLE WAS PARKED WITH THE REAR LIFT GATE OPEN; HOWEVER, THE CONTACT PRESSED THE BUTTON TO CLOSE THE LIFT GATE AND SHE ATTEMPTED TO TAKE AN ITEM FROM INSIDE THE VEHICLE AND NEARLY SUSTAINED AN INJURY WHEN THE LIFT GATE CONTINUED TO CLOSE. THE CONTACT THOUGHT THERE WOULD BE AN AUTOMATIC OVERRIDE SYSTEM IN PLACE TO STOP THE LIFT GATE FROM CLOSING IF AN OBJECT WAS OBSTRUCTING ITS PATH. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT EQUIPPED WITH A FEATURE TO AUTOMATICALLY STOP THE DOOR FROM CLOSING. THE FAILURE AND CURRENT MILEAGES WERE 6,400. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT NOTICED THAT THE REAR SLIDING DOOR REMAINED STUCK IN AN OPEN POSITION INTERMITTENTLY. THE FAILURE OCCURRED WHILE USING THE MANUAL OPERATION OR POWER ASSIST BUTTON. THE VEHICLE WAS TAKEN TO THE DEALER ON FIVE OCCASIONS AND THEY WERE UNABLE TO DUPLICATE THE FAILURE. A COMPLAINT WAS FILED WITH THE MANUFACTURER AND THEY ADVISED THE CONTACT THAT A REMEDY WOULD BE AVAILABLE IN MARCH 2011; HOWEVER, WHEN THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED THE DEALER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 5,200 AND THE FAILURE MILEAGE WAS 100.

PURCHASED 2011 SIENNA LE VAN IN OCTOBER 2010. ALMOST IMMEDIATELY THE POWER SLIDING DOORS INTERMITTENTLY OPEN AN INCH OR LESS & ALARM SOUNDS. YOU CAN'T OPEN OR CLOSE DOOR AT THIS POINT. YOU HAVE TO MAN-HANDLE IT TO CLOSE. EVEN TURNING OFF THE POWER DOOR WITH THE SWITCH DOES NOT HELP. TOOK IT TO THE DEALER & THEY SAID TOYOTA CORP. KNOWS ABOUT IT BUT NO IDEA HOW TO REPAIR. I SHOULD JUST CHECK BACK AT NEXT 5000 MILES CHECK. WHAT IF DOOR GETS STUCK OPEN & IT'S RAINING.... ONLY OPTION IS TO SHUT OFF THE POWER DOORS & USE MANUALLY. I BOUGHT THIS MODEL BECAUSE OF THE POWER SLIDING DOORS! *TR

MY NEW 2011 TOYOTA SIENNA LE AUTOMATIC POWER SLIDING DOOR ON THE DRIVER SIDE STOPPED WORKING. IT WON'T OPEN OR CLOSE USING REMOTE CONTROL AS WELL AS TOP CONSOLE/PILLAR SWITCHES. IF I TRY TO OPEN USING REMOTE CONTROL OR SWITCHES THEN IT WILL TRY TO OPEN BUT CLOSE IMMEDIATELY AND MAKE BEEPING SOUNDS. I TOOK THE VEHICLE TO THE LOCAL TOYOTA DEALER COUPLE OF TIMES BUT THEY SIMPLY SAID THERE IS NO PROBLEM. FINALLY, WHEN I CALLED TOYOTA DIRECTLY THEN THE SAME DEALER DIAGNOSED IT FURTHER AND FOUND A FAULT CODE C224 IN THE SYSTEM. TOYOTA REFUSED TO FIX THE ISSUE PROMPTLY UNTIL WE FILED FOR ARBITRATION TO REPLACE THE CAR OR REFUND VEHICLE PURCHASE PRICE. TOYOTA FINALLY REPLACED POWER SLIDING DOOR MOTORS FOR BOTH LEFT AND RIGHT SIDE TO ADDRESS THE ISSUE. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE CONTACT CRASHED INTO ANOTHER VEHICLE THAT WAS TRAVELING 5 MPH. THE CONTACTS AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE CRASH DID NOT CONSTITUTE AIR BAG DEPLOYMENT. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 5,000.

2011 TOYOTA SIENNA LE POWER SLIDING DOORS HAVE JAMMED MULTIPLE TIMES. HAS HAPPENED 4-5 TIMES NOW WITH ONLY 285 MILES ON IT. THIS IS POTENTIALLY A VERY SERIOUS MALFUNCTION THAT COULD COST A LIFE. ALL PASSENGERS SHOULD BE ABLE TO EVACUATE IF NEEDED. CALLED TOYOTA BUT THEY SAY THEY HAVE NOT GOTTEN ANY COMPLAINTS? WILL TAKE IT IN AND SEE WHAT THEY SAY. *TR

THIRD ROW SEAT DOES NOT LATCH PROPERLY, DOESN'T STAY FIRMLY ATTACHED TO THE FLOOR. WE HAVE TAKEN THE VEHICLE TO A TOYOTA DEALER THREE TIMES AND THEY ARE UNABLE TO FIX THE PROBLEM. INDOOR NOISE IS PRETTY HIGH TOO, GRINDING , SEAT SHAKING TYPE OF SOUND. *TR

I BOUGHT A TOYOTA SIENNA 2011, ON MARCH 6, 2010. CURRENTLY IT'S GOT 20,354 MILES AND THE RUN FLAT BRIDGESTONE TURANZA EL 400, P235/55RF18 TIRES ARE BALD. REAR RIGHT TIRE, I CAN SEE THE METAL UNDERNEATH THE TREAD AND IT'S GOT ZERO PRESSURE, REAR LEFT TIRE HAS NO TREAD LEFT AND THE FRONT 2 TIRES GOT VERY LITTLE TREAD LEFT. THE TIRES WERE ROTATED ON 6/7/2010 AND 12/27/2010. *TR

THIRD ROW OF SEATS DO NOT REMAIN SAFELY AND FIRMLY ATTACHED TO THE FLOOR. WE HAVE TAKEN THE VEHICLE TO TWO TOYOTA DEALERS AND THEY ARE UNABLE TO FIX THE PROBLEM. TOYOTA HOPES TO FIX THE ISSUE IN A MONTH OR TWO. HOPE NOONE GETS KILLED WHILE TOYOTA WORKS ON FIXING THE ISSUE. *TR

OCTOBER 2010 I PURCHASED A TOYOTA SIENNA 2011. 3 MONTHS LATER I DROVE BACK FROM WORK AND I HAVE MY 4 CHILDREN WITH ME IN THE CAR WHERE THE CAR BRAKES FAILED TO RESPOND AS WELL THE EMERGENCY BRAKE!!!! WAS THE WORST DAY IN MY LIFE!!!! I CRASHED INTO A TRUCK AND WE WERE ALL IN SHOCKED TO THIS DAY!!!!...AFTER THE CRASH I HAD RECEIVED A RECALL IN THE TOYOTA SIENNA 2011 FOR THE BRAKES? I AM WITHOUT CAR RESPONSIBLE FOR THE DAMAGES FOR THE OTHER CARS, IN PAIN, MY KIDS SUFFER SMALL INJURIES AND FOR A AUTO LOAN IN TOYOTA CRASHED. I HAD MADE CALLS BUT UNFORTUNATELY NO ONE WILL GIVE ME A ANSWER OR STAND AND FACE THEIR RESPONSIBILITIES... I WONDERED WHY NO OTHER MAKE ( BMW, MERCEDES,HONDA,GMC ETC,,,,,) HAVE SO MANY RECALLS DEFECTIONS WITH THEIR VEHICLE JUST TOYOTA............ IT IS APPEAR SUSPICIOUS TO ME ...I COULD BE WRONG BUT THE SEARCH I HAVE DONE AND THE WORST EXPERIENCE I HAVE WITH MY FIRST TOYOTA .......NEVER IN MY LIFE I WILL BUY A CAR OR ADVISE ONE OF MY FRIENDS TO PURCHASE TOYOTA..... TO MANY RECALL AND UNSAFTE CARS...I DON'T KNOW HOW THE INSURANCE COMPANY WILL INSURE A CAR LIKE THIS?? I HAVE SO MANY QUESTIONS AND I NEED ANSWERS......... IT IS TIME FOR THOSE ANSWER TO ALL WORLDWIDE PEOPLE WHO DRIVE OR THINKING TO BUY A TOYOTA!!!!!!!!!!!!!!!!!!!!1111 PLEASE LEARN FROM MY EXPERIENCE!!! I DON'T WISH TO MY ENEMY!!!!! *TR

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE SLIDING DOORS WERE BECOMING JAMMED INTERMITTENTLY. THE VEHICLE WAS INSPECTED BY THE DEALER AND THEY ADVISED THE CONTACT THAT THERE WAS NO REMEDY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,310. THE VIN WAS UNAVAILABLE.

LATCHES ON THE REAR SLIDING DOORS OF OUR 2011 TOYOTA SIENNA LTD. ARE NOT RELEASING PROPERLY. WHEN THE DOORS ARE OPENED FROM THE HANDLES, THE MOTOR PULLS THE DOORS OPEN BUT THE LATCHES DO NOT RELEASE. YOU HEAR A POPPING SOUND AND THE DOORS POP OPEN. DEALER "REPROGRAMMED" THE DOORS TO NO AVAIL. AFTER DEALER CLAIMED TO HAVE CONTACTED TOYOTA, THEY ACKNOWLEDGED THE PROBLEM BUT SAID THERE IS NO KNOW FIX, AS THIS IS A NEW VEHICLE. *TR

DRIVER SIDE POWER SLIDING DOOR ON 2011 TOYOTA SIENNA REPEATEDLY (BUT INTERMITTENTLY) JAMS UPON OPENING -- HAPPENED ALMOST IMMEDIATELY AFTER PURCHASED. BECAUSE THE PROBLEM WAS NOT REPLICATED BY TOYOTA SERVICE AND NO COMPUTER ERROR CODE WAS REGISTERED, THEY WERE PROHIBITED BY TOYOTA FROM ATTEMPTING TO SOLVE THE PROBLEM. THIS WAS DESPITE THAT FACT THAT I HAD PHONE VIDEO DOCUMENTING THE PROBLEM, A TOYOTA SALESPERSON OBSERVED THE DOOR JAMMED, AND PREVIOUS TOYOTA TECHNICAL SERVICE BULLETINS RELATED TO THE SIENNA POWER SLIDING DOOR PROBLEMS (BO010-01). I WAS TOLD THAT UNTIL ENOUGH PEOPLE COMPLAIN, TOYOTA WON'T RECOGNIZE THAT THERE IS A PROBLEM AND WON'T DO ANYTHING ABOUT IT. THIS IS REMINISCENT OF THE TOYOTA ACCELERATOR PROBLEM THAT THEY REFUSED TO ADDRESS UNTIL THEY WERE FORCED TO. *TR

IN NOVEMBER OF 2010, WE PURCHASED 2011 TOYOTA SIENNA XLE. WITHIN A MONTH, ON TWO SEPARATE OCCASIONS- THE AUTOMATIC SLIDING DOORS GOT STUCK MIDWAY. THEY WOULD NOT MOVE BACK OR FORWARD. WE TOOK IT TO THE ORIGINAL DEALERSHIP. WE WERE TOLD THAT TOYOTA HAD THEM CLEAR SOME "CODES" FOR THE AUTOMATIC DOORS AND THE PROBLEM WAS FIXED. TWO WEEKS LATER, THE SAME PROBLEM IS HAPPENING ON BOTH DOORS. WE TOOK THE CAR BACK AND THE SERVICE MANAGER INFORMED US THAT TOYOTA WOULD NOT AUTHORIZE NEW MOTORS IN THE CAR, ALTHOUGH IT IS A BRAND NEW CAR AND UNDER WARRANTY. THIS IS A TOYOTA MANUFACTURING PROBLEM AND NEEDS TO GET RESOLVED! *TR

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER AND PASSENGER AUTOMATIC SLIDING DOORS WOULD FAIL INTERMITTENTLY. THE DRIVER SIDE SLIDING DOOR WOULD OFTEN CLOSE INDEPENDENTLY WHILE THE CONTACT WAS STANDING IN THE DOORWAY. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE VEHICLE WOULD NEED TO BE FURTHER INSPECTED BY AN ENGINEER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 900. UPDATED 03/29/11 *BF UPDATED 05/02/11

TL*THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT UPON OPENING THE PASSENGER SLIDING DOOR HE HEARD A LOUD POPPING NOISE. HE ALSO NOTICED THAT THE DRIVERS SIDE SLIDING DOOR WAS ALSO MAKING THE SAME NOISE. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED HIM THAT THEY WERE AWARE OF THE FAILURE, BUT THEY DO NOT HAVE A CURRENT REPAIR FOR IT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.

5 MONTH OLD TOYOTA SIENNA 2011 STALLED AFTER THE LIGHTS INSIDE THE DASHBOARD (CONTROL PANEL) STARTED BLINKING AND THEN WOULD NOT START AGAIN. IT WAS TOWED TO THE DEALER ON 12/22/2010. DEALER INITIALLY (ON 12/27/2010) SAID IT IS DUE TO WATER DAMAGE AND ENGINE HAS TO BE REPLACED. DEALER WAS NOT ABLE TO FIND ANY EVIDENCE OF SIENNA BEING SUBMERGED IN WATER (AS IT DID NOT GO INTO ANY BIG PUDDLE OR DEEP WATERS). I OPENED A CASE WITH TOYOTA ON 12/28/2010. I WAS IN TOUCH WITH TOYOTA DEALER BUT CASE MANAGER AT TOYOTA INFORMED THAT THEY WERE UNABLE TO REACH/SPEAK TO THE DEALER FOR 2 DAYS EVEN THOUGH THEY ARE BOTH IN CALIFORNIA. SHE INFORMED ME THAT THEIR POLICY IS TO CONCUR WITH DEALER WITHOUT EVEN LOOKING AT THE REPORT OR TALKING TO THEM AND THEY WOULD NEITHER INVESTIGATE NOR INSPECT. MY INSURANCE COMPANY (AAA) PERFORMED VISUAL INSPECTION AND FOUND TOO MANY METAL PIECES INSIDE THE ENGINE. INSURANCE COMPANY ALSO FOLLOWED UP WITH DEALER AND INFORMED THERE ARE OTHER CASES WHERE THEY HAD SEEN SIMILAR ISSUE WITH TOYOTA SIENNA 2011 AND THIS DOES NOT SEEM TO BE A WATER DAMAGE. THERE HAS BEEN NEITHER AN EXPLANATION NOR A FOLLOW-UP FROM TOYOTA AS TO WHAT THE CAUSE WAS. DEALER REPORTED BACK ON 01/04/2011 AND INFORMED ME THAT IT MIGHT BE A MECHANICAL FAILURE AND TOYOTA WILL FIX IT. I AM NOW CONCERNED ABOUT THE SAFETY OF MY FAMILY AND ANYONE WHO DRIVES SIENNA. WHAT IF STALLS IN THE MIDDLE OF FREEWAY ? WHAT IF THIS HAPPENS AGAIN ? WORRIED AND TENSED OWNER OF TOYOTA SIENNA 2011.

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING AT ANY SPEED, THE CONTACT NOTICED THAT THE VEHICLE WOULD SWITCH TO THIRD GEAR WITHOUT WARNING INTERMITTENTLY, MAKE A LOUD NOISE, AND THREE ALERTS WOULD ILLUMINATE ON THE INSTRUMENT PANEL; THESE LIGHTS WERE A SKIDDING SIGNAL, EXCLAMATION MARK, AND A SIGNAL THAT ADVISES THE CONTACT TO NOTIFY THE DEALER. WHEN ATTEMPTING TO DRIVE BEYOND 55 MPH, THE RPM METER MOVED TO THE RED ZONE AND MADE A LOUD NOISE. THE DEALER MADE TWO ATTEMPTS TO DIAGNOSE THE FAILURE. THE CONTACT WAS UNABLE TO SAY WHAT THE DEALER DID WHEN THE VEHICLE WAS TAKEN IN; HOWEVER THE PROBLEM OCCURRED THE NEXT DAY AFTER THE VEHICLE WAS RETURNED TO THE CONTACT FROM THE DEALER. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 2,400. THE FAILURE MILEAGE WAS APPROXIMATELY 300.

VAN JUST WON'T START. IT CRANKS OVER BUT WON'T START, AFTER TENS MINUTES IT STARTED UP FINE. VAN HAS ONLY 510 MILES. AT 5500 MILES VEHICLE AGAIN CRANKED BUT WOULD NOT START. AFTER IT STARTED, IT RAN ROUGH AND DIED AT TIMES, TOOK IT TO DEALER BUT THEY CAN NOT FIND PROBLEMS. VEHICLE RUNS FINE, AT ABOUT 5700 VEHICLE RUNS ROUGH AND DIES AT STOP LIGHTS, TOOK BACK TO DEALER THIS TIME THEY SAY IT WAS A BAD COMPUTER, TOYOTA TOOK CARE OF IT, A FEW THOUSANDS MILES LATER SAME PROBLEMS RUN ROUGH AT TIMES AND WON'T START, TOOK TO DEALER, CAN NOT FINE PROBLEMS, VEHICLE RAN FINE, NOW AT 10500 MILES SAME PROBLEMS AGAIN RAN ROUGH AND DIE AT STOP LIGHT, BUT RAN FINE JUST A FEW MINUTES LATER, DROVE HOME NEXT DAY ,IT WON'T START. TOW TO DEALER THEY SAY IT HAS SOME MOISTURE IN THE COMPUTER.

2011 SIENNA XLE FRONT PASSENGER AND MIDDLE ROW SEAT BACKS ARE NOT SECURE. THERE IS PLAY AND MOVEMENT IN THE SEAT BACK MECHANISM TO GIVE THE ILLUSION THAT THE ENTIRE SEAT IS SLIDING FORWARD WHEN YOU APPLY THE BRAKES. *TR

WE RECENTLY PURCHASED A BRAND NEW 2011 TOYOTA SIENNA XLE AWD WITH AN OPTIONAL PACKAGE THAT INCLUDES FLOOR MATS. AFTER ARRIVING HOME, I REALIZED THAT THE DRIVERS FLOOR MAT WAS NOT SECURED TO THE VEHICLE, AND NO FASTENERS WERE PRESENT THAT WOULD ENABLE ME TO SECURE THE FLOOR MAT. THE FLOOR MAT ITSELF AND THE UNDERLYING CARPET BOTH CONTAIN RIVETS WITH THROUGH HOLES, BUT THAT IS NOT SUFFICIENT TO ATTACH THE TWO. SOME SORT OF SCREW / CLIP / BOLT / ETC IS NEEDED AND IS MISSING. THE FLOOR MAT DOES HAVE A WARNING TAG SAYING THAT IT IS SUPPOSED TO BE SECURED. GIVEN THE ATTENTION TO FLOOR MAT ISSUES IN TOYOTA VEHICLES, I AM VERY SURPRISED THAT THE VEHICLE COULD LEAVE THE FACTORY AND THE DEALERSHIP LIKE THIS.

TL*THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE THE CONTACT PLACED THE VEHICLE IN REVERSE, THE VEHICLE WOULD NOT MOVE. THE CONTACT DID NOT HAVE THE BRAKES ENGAGED BUT THE REAR BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THERE WAS AN ISSUE WITH THE SENSOR. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,600.

HAD TO PUSH BRAKE PEDAL TO THE FLOOR IN ORDER TO STOP 2011 TOYOTA SIENNA XLE. GATEWAY TOYOTA REPLACED THE MASTER CYLINDER ON FRIDAY NOVEMBER 19TH. DRIVING VEHICLE ON MONDAY NOVEMBER 22ND PEDAL WENT TO THE FLOOR AGAIN, DIFFICULT TO STOP. TOYOTA SCHEDULED TO REPLACE MASTER CYLINDER AGAIN ON NOVEMBER 23RD. VEHICLE ONLY HAS 5,300 MILES ON IT. *TR