2011 Toyota Sienna complaints

THE WHEELS ON THE DRIVER SIDE SLIDING DOOR BROKE CAUSING IT TO STOP WORKING AND SHATTERING THE BACK WINDOW OF MY VAN. MY CHILD WAS SITTING BY THE WINDOW THAT SHATTERED. WE WERE VERY LUCKY SHE WAS NOT INJURED BY THE GLASS. *TR

DRIVING UP DRIVEWAY AND CLOSING REAR WINDOW WHEN THE WINDOW EXPLODED INTO THOUSANDS OF PIECES SENDING GLASS IN EVERY DIRECTION. HAD A PASSENGER BEEN IN THE REAR SEAT INJURIES WOULD HAVE BEEN LIKELY IN MY OPINION. MY CONCERN IS IF THIS HAPPENS WHEN SOMEONE HAS A CHILD IN THE REAR SEAR. THE END RESULT WAS SMALL FRAGMENTS OF GLASS OVER THE ENTIRE THIRD ROW SEATING AREA. *JS

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V273000 (STRUCTURE: BODY). AFTER CONTACTING BOTH THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT A REMEDY TO REPAIR THE DEFECT HAD NOT YET BEEN DEVELOPED AND NO ESTIMATED TIME TO GET THE VEHICLE REPAIRED COULD BE PROVIDED.

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES). THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE SPARE TIRE RACK WAS REMOVED, BUT NOT REPLACED. THE CONTACT WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CAR STARTED ROLLING BACK AND GEAR SHIFTED TO REVERSE WHEN IT WAS ON DRIVE GEAR. IT SHIFTED TO GEARS AUTOMATICALLY WITHOUT CHANGING GEARS. WHEN WENT TO DEALER, THEY SAID ITS TRANSMISSION IS FAILED AT 55 K MILES. IT WAS IN WARRANTY AND THEY CHANGED TRANSMISSION BUT WHEN ASKED THEY DIDN'T GIVE ME MUCH DETAILED INFORMATION. MY 1 WORK DAY WAS SPOILED AND INCONVENIENCE. *TR

ON NOV 2, 2014 AT AROUND 5:40AM, AFTER TURNING FROM 7TH AVENUE TO W50TH ST FOR ABOUT 200FT AT MANHATTAN, THE POWER STEERING WAS SUDDENLY DEAD. THE POWER STEERING FAULT INDICATING LIGHT WAS ON. WHEN TRYING MOVE THE VEHICLE TO A PARK/STAND, THE VEHICLE STEERING WAS VERY DIFFICULT TO TURN.

MY CAR WAS RECALLED ABOUT TWO MONTHS AGO FOR A TEMPORARY REPAIR OF THE CONNECTOR TO HOLD THE SPARE TIRE. THIS RESULTED IN THE SPARE TIRE BEING PLACED IN THE BACK-SEAT AREA OF THE VAN. THIS PREVENTS ME FROM USING THE FOLD DOWN FEATURE AND FULL STORAGE AREA. ON OCTOBER 20, 2014, I CALLED THEIR 888-270-9371 NUMBER TO SEE HOW MUCH LONGER BEFORE A PERMANENT FIX WOULD BE COMPLETED. I RECEIVED A VAGUE ANSWER THAT IT SHOULD BE DONE IN NOVEMBER 2014. I STILL WAIT A SOLUTION, AND BELIEVE THAT THIS ISSUE SHOULD HAVE BEEN LONG AGO RESOLVED. UPDATED 09/23/15.*JB

I WAS TRAVELING IN AN AREA SURROUNDED BY CONSTRUCTION BARRELS TRYING TO NAVIGATE MY TURN. THE PERSON IN FRONT OF ME STOPPED SUDDENLY, AND I HIT HIM IN THE REAR. THE VEHICLE SUSTAINED ALMOST $9000 WORTH OF DAMAGE, HOWEVER WAS NOT TOTALED. THE AIRBAG DID NOT DEPLOY. WE ASKED TOYOTA FOR AN EXPLANATION, AND THEY FINALLY SENT A THIRD PARTY TO INVESTIGATE. WE WERE SENT THE DOWNLOAD OF THE CRASH DATA RECORDER, BUT NO EXPLANATION OF WHAT IT MEANT, AND TOYOTA DETERMINED THAT THE AIRBAG WAS NOT FAULTY, EVEN THOUGH THE CRASH DATA RECORDER SHOWS I HIT SOMEONE FRONT-TO-REAR TRAVELING 38 MILES PER HOUR. AFTER WAITING 3 MONTHS ON TOYOTA, WE FINALLY GAVE UP AND ARE HAVING THE VEHICLE REPAIRED. I HAVE A CHRONIC NECK CONDITION WHICH WAS NOT CAUSED BY THE ACCIDENT BUT WAS GREATLY AGGRAVATED AND MADE MORE PAINFUL FROM THE ACCIDENT. WE HAVE ASKED TOYOTA FOR AN EXPLANATION OF THE DATA FROM THE RECORDER, BUT HAVE NOT BEEN PROVIDED ONE, ONLY SENT A LETTER STATING TOYOTA WAS NOT AT FAULT AND THAT INJURIES SUCH AS MINE AREN'T PROVEN TO BE PREVENTED BY THE AIRBAG. ..UPDATED 11/03/14 *BF UPDATED 4/28/2015 *JS *TR

I WAS BACKING OUT OF MY DRIVEWAY AND HEARD A CLUNK. THE AREA WAS CLEAR SO I DIDN'T HIT ANYTHING. LOST POWER STEERING AND POWER BRAKES. THE INFORMATION SCREEN FLASHED MESSAGES TO CHECK BRAKES AND CONTACT DEALER. I DROVE BACK INTO DRIVEWAY WITH DIFFICULT STEERING AND SLOW ENOUGH TO NOT NEED BRAKES. THE ENGINE WAS RUNNING FINE. I SHUT IT OFF THINKING SOMETHING NEEDED TO RESET. IT WOULD NOT START AGAIN. HAT IT TOWED TO DEALER. THEY REPLACED A FUSE ($445.00 + TOWING). MY CONCERN IS THAT IF THIS HAD HAPPENED WHILE IN TRAFFIC AT A HIGHER RATE OF SPEED, IT WOULD BE DIFFICULT TO STEER OR STOP. THE DEALER STATED THEY HAD NEVER SEEN THIS BEFORE WHERE THE ENGINE WOULD CONTINUE TO RUN AND THE FUSE IS USUALLY BLOWN IF SOMEONE REVERSES POLARITY DURING A JUMP START. I HAVE HAD THE VEHICLE FOR OVER 1 YEAR AND HAVE NEVER JUMP STARTED IT. *TR

OUR 2011 SIENNA HAD A MALFUNCTIONING REAR PASSENGER DOOR. RUSTED DOOR LATCHES WERE IDENTIFIED AS THE PROBLEM. HOW DOES A THREE YEAR OLD VEHICLE HAVE RUSTED LATCHES? THE REPAIR COST OVER $1200. THE CUSTOMER SERVICE AT DIELHL TOYOTA DEALERSHIP BLAMED THE PROBLEM ON WEATHER. WRONG PARTS WERE INITIALLY DELIVERED, THE CORRECT PARTS HAD TO BE SENT IN FROM CA, RESULTING IN A THREE DAY REPAIR JOB. THE CUSTOMER SERVICE REP., [XXX], DID NOT EVEN APOLOGIZE FOR THE DELAY AND INCONVENIENCE. WHEN I ATTEMPTED TO CALL TOYOTA DIRECTLY TO PASS ALONG MY COMPLAINT, I WAS ??LOST?? IN THEIR AUTOMATED PHONE ANSWERING SYSTEM. I THEN CONTACTED THEM VIA EMAIL, I AM STILL WAITING FOR A RESPONSE. THE DEALERSHIP REPLACED LATCHES AND TOLD US THAT ALL OF THE DOOR LATCHES ON THE VEHICLE WERE LUBED. WE CHECKED THE OTHER DOOR LATCHES, AND FOUND THEY WERE NOT ??LUBED??. THIS VEHICLE??S MANUFACTURE QUALITY CERTAINLY HAS NOT MET OUR EXPECTATIONS OR THE TOYOTA REPUTATION WE THOUGHT WE HAD PURCHASED. NOT ONLY IS THE PRODUCT PERFORMANCE POOR, SO IS THE CUSTOMER SERVICE AND SUPPORT. THIS PROBLEM NOT ONLY IS A MANUFACTURING ISSUE, BUT COULD POSE TO BE A MAJOR SAFETY ISSUE IF EARLY DOOR LATCH DETERIORATION RESULTS IN DEFECTIVE LOCKING AN LATCHING OF REAR PASSENGER DOORS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS PARKING THE CAR AND NEEDED TO MOVE THE VEHICLE BACKWARD IN A PARKING LOT WITH A SLIGHT SLOPE. WHEN I ATTEMPTED TO MOVE THE SHIFT LEVER TO REVERSE THE LEVER LOCKED UP AND THE VEHICLE STARTED TO ROLL BACKWARD. I APPLIED THE BRAKES TO NO AVAIL AND THE ENGINE DIED. THE STEERING WAS LOCKED. THE IGNITION SWITCH ALSO LOCKED. THE VEHICLE STOPPED . I CALLED THE TOYOTA DEALER AND THE SERVICE MANAGER SAID TO APPLY THE BRAKES VIGOROUSLY, AT THE SAME TIME PUMP THE ACCELERATOR AND TURN THE IGNITION. I DID AND THE FUNCTIONS ALL STARTED WORKING. NO DAMAGE, NO INJURIES. THIS OCCURRED IN FREDERICKS BURG, TX THIS APPEARS TO BE THE SAME INCIDENT IN COMPLAINT # 10585286, DATED 3-17-2014. *TR

THE SECURITY ALARM GOES OFF AT RANDOM TIME. I TOOK IT TO A TOYOTA DEALER AND THEY TELL ME THEY CANT DUPLICATE THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE TOWED TO THE DEALER FOR A DIAGNOSIS. THE MECHANIC STATED THAT THE POWER STEERING BRACKET WAS SEPARATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,505. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, ALL THE WARNING LIGHTS ILLUMINATED. AFTER DRIVING FOR 15 MINUTES, THE VEHICLE STALLED AND SMOKE WAS COMING OUT OF THE HOOD. THE ENGINE WAS ON FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

I STOPPED FOR GAS AND WAS UNABLE TO OPEN THE FUEL FILLER DOOR. BECAUSE OF THE FUEL FILLER DOOR FAILURE, I WAS NOT ABLE TO OPEN THE DRIVER SIDE PASSENGER DOOR. I DROVE THE VEHICLE HOME AND UPON FURTHER INVESTIGATION, I DISCOVERED THE TOP FUEL FILLER DOOR HINGE WAS BROKEN FREE. THE BROKEN HINGE ALLOWED THE PASSENGER DOOR ACTIVATION SWITCH LOCATED BEHIND THE FUEL FILLER DOOR TO POP OUT WHICH DE-ACTIVATED THE PASSENGER DOOR OPERATION. IN THE EVENT OF AN ACCIDENT, THE DRIVER SIDE PASSENGER DOOR WOULD NOT BE ABLE TO BE OPENED. *JS

2011 TOYOTA SIENNA. WHILE DRIVING ABOUT 40 MPH, THE POWER STEERING FAILED AS THE STEERING TRACTION CONTROL AND THE VSC WARNING LIGHTS ILLUMINATED. STEERING WHEEL IS VERY HEAVY AND HARD TO TURN. WHEN PARKING OR TURNING AT A ROAD CROSS THE STEERING WHEEL SEIZED. *TR

DRIVING APPROX. 45 MILES PER HOUR IN THE CITY AND SUDDENLY THE PASSENGER SIDE REAR BACK WINDOW (VENT WIDOW) SHATTERED. FIRST A VERY LOUD NOISE AND THEN THE GLASS SHATTERED AND WENT EVERYWHERE. THERE WAS NO VISIBLE DAMAGE NOR DID THERE SEEM TO BE ANY EXTERNAL DEBRIS THAT COULD HAVE HIT THE WINDOW. THE ROAD WAS RATHER SMOOTH. NOT SURE IF THIS IS A COMMON PROBLEM FOR WINDOWS OR THE 2011 TOYOTA SIENNA. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE POWER STEERING FAILED AS THE STEERING TRACTION CONTROL AND THE VSC WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,545 AND THE CURRENT MILEAGE WAS UNKNOWN.

FAILURE OF STRUTS ON REAR HATCH. REAR HATCH DOES NOT OPEN ON ITS OWN. HATCH SLAMS SHUT. RISK OF INJURY. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE REVERSING FROM A PARKING SPACE, THE STEERING SEIZED WITHOUT WARNING. THE CONTACT WAS NOT ABLE TO TURN IN EITHER DIRECTION AND HAD TO RESTART THE VEHICLE TO REGAIN STEERING CAPABILITIES. THE CONTACT ALSO STATED THAT ON A SEPARATE OCCASION, THE KEY COULD NOT BE TURNED IN THE IGNITION. THE CONTACT HAD TO CALL ROADSIDE ASSISTANCE TO GET THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THEY WERE UNABLE DIAGNOSE THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 24,000.

THE AIR CONDITIONER HOUSING IS LEAKING WATER ONTO SAFETY-CRITICAL PARTS. THIS HOUSING IS MADE OF PLASTIC PARTS THAT ARE GLUED TOGETHER. WATER IS CONDENSED DURING THE COOLING CYCLE, AND IT THEN COLLECTS AT THE BOTTOM AND EXITS THE VEHICLE THROUGH A RUBBER HOSE. THE GLUE HOLDING THE HOUSING TOGETHER HAS FAILED. WATER IS LEAKING FROM THE HOUSING AND RUNNING ONTO THE COMPUTER MODULE THAT DEPLOYS THE AIRBAGS. I HAVE BEEN ADVISED BY THE DEALER THAT IT IS NOT SAFE TO DRIVE THE VEHICLE WITH A WET MODULE BECAUSE THE AIRBAGS CAN DEPLOY WHILE MOVING, OR THAT THEY MIGHT NOT DEPLOY IN THE EVENT OF A COLLISION. AN IDENTICAL PROBLEM AFFECTS TOYOTA MODELS CAMRY, AVALON, AND VENZA. THIS RECALL CAN BE FOUND AT: WWW.TOYOTANEWS.PRESSROOM.TOYOTA.COM THE RECALL INFO IS: RELEASES/TOYOTA/RECALL+CAMRY+AVALON+VENZAOCT17 THIS WILL TURN INTO A SERIOUS SAFETY ISSUE AS THESE VEHICLES GET OLDER WATER CAN LEAK ONTO THE DEPLOYMENT MODULE WITHOUT BEING SEEN. IN MY PARTICULAR CASE, THE WATER HAD APPARENTLY BEEN LEAKING FOR SOME TIME - PERHAPS A YEAR OR TWO - AND WAS DETECTED PURELY BY CHANCE. THERE WAS SIGNIFICANT RUST ON THE FLOORBOARD OF THE VEHICLE. I HAVE DISCUSSED THE ISSUE WITH TOYOTA, AND THEY REFUSE TO DO ANYTHING ABOUT IT. THE CIRCUMSTANCES OF THE RECALL ON CAMRY, AVALON, AND VENZA APPEAR TO BE IDENTICAL TO THE CIRCUMSTANCES I HAVE EXPERIENCED, YET THERE IS NO RECALL ON THE SIENNA. THIS APPEARS TO BE AN UNSAFE CONDITION. I WOULD APPRECIATE IT IF YOU WILL TAKE A LOOK. *TR

OUR TOYOTA HAS ONLY 34,900 MILES ON IT. ON 4/13/2014 WHILE TRYING TO FILL AIR IN THE REAR PASSENGER TIRE, THE STEM VALVE BROKE OFF, LITERALLY IN TWO PIECES. THAT WAS A VERY DANGEROUS SITUATION AND EASILY COULD HAVE HAPPENED WHILE DRIVING SINCE I DIDN'T EXERT ANY PRESSURE WHILE ATTACHING THE AIR HOSE TO IT. I CALLED TOYOTA HEADQUARTERS AND SPOKE TO [XXX] WHO SAID THAT SINCE THERE US NO RECALL ON IT, ITS NOT THEIR PROBLEM. SO IT SEEMS, UNLESS A FEW PEOPLE DIE, THEY WILL NOT MOVE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TT

WITHIN ONE WEEK OF PURCHASE, THE DRIVER SIDE, POWER ASSIST SLIDING DOOR FAILED TO OPEN COMPLETELY. AFTER INITIALLY OPENING SIX INCHES IT WOULD ONLY MOVE FOUR INCHES IN EITHER DIRECTION BY PULLING THE EXTERIOR HANDLE. ONLY WITH MULTIPLE PULLS/JERKS COULD THE DOOR BE FULLY OPENED OR CLOSED. THIS PROBLEM WOULD MANIFEST UNPREDICTABLY, MOST OFTEN WITH THE DRIVER SIDE POWER DOOR, BUT ONCE WITH THE PASSENGER SIDE. OTHERWISE THE DOORS FUNCTIONED PROPERLY ABOUT EIGHTY PERCENT OF THE TIME. THIS FAILURE APPEARS TO INVOLVE A SAFETY FEATURE WHICH PREVENTS THE DOOR FROM ADVANCING WHEN SUFFICIENT RESISTANCE IS MET. IN ALL CASES OF FAILURE NO MECHANISM FOR RESISTANCE WAS FOUND. MY FEAR IS THAT THE SAFETY FEATURE MAY ALSO FAIL WHEN IT NEEDS TO PERFORM PROPERLY, TO PREVENT AN ARM OR LEG FROM BEING CRUSHED. *TT

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE TURNING AT UNKNOWN SPEEDS, ANOTHER VEHICLE CRASHED INTO THE VEHICLE'S LEFT SIDE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER REAR PASSENGER SUSTAINED BROKEN RIBS AND BRUISES TO THE LEFT LEG. THE PASSENGER IN THE THIRD ROW SUSTAINED A BLACK EYE AND BRUISES TO THE FACE. THE DRIVER SUSTAINED ARM AND LEG INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 27,000.

STARTED TO NOTICE THIS BACK IN NOV 2013 WHEN GOING DOWNHILL OR 65 MPH. MY VAN STEERING WHEEL STARTED TO SHAKE AND RATTLE. BROUGHT OVER TO DEALERSHIP AND THEY DIDN'T FIND ANYTHING EXCEPT TO CHARGE ME $125 FOR DIAGNOSTICS. SAYS MORE LIKELY ROTOR NEED RESURFACE. MY VAN STILL UNDER BTOB WARRANTY BUT WE'RE TOLD NOT COVERED UNDER WARRANTY. THAT'S RIDICULOUS. TIME PAST 4 MONTHS LATER, STILL RATTLING. BROUGHT OVER TO DEALERSHIP TO GET IT BRAKE/ROTOR REPLACED AND RESURFACE 3/27/14. STILL RATTLING......VERY DISAPPOINTED WITH TOYOTA KNOWING THEY KNOW THE WORKMANSHIP DEFECTS AND NOT ACCEPTING IT. *TR

TL* THE CONTACT OWNS 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, WHO PERFORMED A DIAGNOSTIC AND DETERMINED THAT THE BATTERY FAILED AND CAUSED THE VEHICLE TO STALL. THE BATTERY WAS REPLACED HOWEVER THE DEALER COULD NOT EXPLAIN THE CAUSE OF THE BATTERY FAILURE. ADDITIONALLY, THE CONTACT STATED THAT THE ENGINE WAS PREVIOUSLY REPLACED DUE TO FAILED SPRINGS WHICH CAUSED THE VALVES TO ALSO FAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,312 AND THE CURRENT MILEAGE WAS, 31,800. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR WOULD CLOSE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE POWER DOOR MOTOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 92,150. UPDATED 03/31/14*LJ UPDATED 04/1/2014 *JS

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE SUDDENLY ACCELERATED AT A HIGH SPEED. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WAS NO POLICE REPORT FILED AND NO INJURIES REPORTED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSIS. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

TMS-NTC-13142 I HAVE A 2011 TOYOTA SIENNA SE WITH 19" RIMS AND TIRES WHICH FAILED TO MEET THE NHTSA TEST FOR TIRE LOADING AND AS A RESULT TOYOTA SENT OUT A RECALL NOTICE TO REPLACE THE TIRES WITH EXTRA LOAD TIRES. HOWEVER, THEY ARE NOT HONORING THEIR REQUIREMENT BECAUSE THEY ARE REQUIRING THE TOW HITCH BE A OEM PRODUCT WHICH DOES NOT EXIST. THEY SOLD THESE VANS WITH A TOW PACKAGE BUT NOT WITH A TOW HITCH. TOYOTA DOES NOT SELL OEM TOW HITCHES INTERESTINGLY ENOUGH. AS A RESULT, CUSTOMERS HAVE HAD TO PURCHASE A AFTER MARKET TOW HITCH. NOW THAT THE WEIGHT OF THE VEHICLE EXCEEDS THE TIRE RATINGS AND THEY ARE REQUIRED TO REPLACE THE WHEELS, TOYOTA IS REQUIRING THEIR DEALERSHIPS TO ONLY REPLACE WHEELS IF THE VAN IS EQUIPPED WITH AN OEM TOW HITCH WHICH AGAIN DOES NOT EXIST. IN OTHER WORDS, TOYOTA IS NOT HONORING THEIR COMMITMENT TO SAFETY. I HAVE CONTACTED TOYOTA 4 TIMES AND THEIR DEALERSHIPS 4 TIMES WITH NO AVAIL. I AM CONCERNED ABOUT MY FAMILY'S SAFETY WHEN WE PULL OUR TRAILERS. PLEASE HELP. *TR

TIRE VALVE STEM BROKE WHILE WE WERE ADDING AIR TO THE CUSTOMER'S TIRE. *TR

EXCESSIVE TIRE WEAR TO VEHICLE FRONT TIRES DETECTED AFTER 5,846 MILES. ALIGNMENT CHECKED BY DEALER. NEW FRONT TIRES WERE INSTALLED USING A 65,000 MILE RATED TIRE. AT 22,000 (16,000 MILES FROM TIME OF REPLACEMENT) EXCESSIVE WEAR (TO STEEL CORDS) NOTED TO NEW FRONT TIRES. MANUFACTURER CLAIMS THERE IS NO MECHANICAL/DESIGN DEFECT IN VEHICLE. EXCESSIVE AND PREMATURE TIRE WEAR IS CREATING POTENTIALLY UNSAFE DRIVING/OPERATING CONDITIONS. *TR

BOUGHT OUR 2011 SIENNA NEW OFF THE LOT BACK IN 2011 AND WE ARE NOW ON OUR 2ND SET OF NEW TIRES (3RD IN SOME CASES THAT 2 NEEDED REPLACING). A TOTAL OF 6 NEW TIRES WITH A VEHICLE THAT HAS ONLY 30,000 MILES ON IT IS RIDICULOUS. I HAVE CALLED TOYOTA ABOUT THIS ISSUE AND NOW OUR VAN SITS IN OUR DRIVEWAY LIKE A DEAD WEIGHT. WE HAD A TIRE BLOW OUT ON US ALREADY A FEW MONTHS AGO IN WHICH WE HAD TO REPLACE IT. THEY GO BALD VERY FAST AND ARE NO GOOD IN BAD WEATHER. I HAVE NEVER OWNED A VEHICLE IN WHICH I HAD TO REPLACE TIRES THIS OFTEN. IT ALMOST CAUSED US A WRECK WHEN THE TIRE BLEW OUT AND WE CANT KEEP UP WITH THE COSTS OF REPLACING THEM SINCE THEY ARE SO EXPENSIVE. *TR

THIS IS FOR A SIENNA 2011 WITH AWD THAT I PURCHASED NEW IN OCT 2010. AT APPROXIMATELY 27,000 MILES, TOYOTA DEALER RECOMMENDS REPLACEMENT OF RUN FLAT TIRES WITH BRIDGESTONE TURANZA RUN FLATS. AT 45,000 MILES, SAME DEALER RECOMMENDS REPLACEMENT OF TIRES AGAIN. THEY NOW RECOMMEND A NON RUN FLAT TIRE. THIS WILL BE THIRD SET OF TIRES FOR THIS VEHICLE THAT IS 3 YRS OLD AND HAS BEEN SERVICED BY TOYOTA EVERY 5,000 MILES. THERE APPEARS TO BE A PROBLEM WITH EXCESSIVE WEAR OF RUN FLAT TIRES ON THIS VEHICLE. TOYOTA SHOULD BE HELD ACCOUNTABLE FOR THIS ISSUE AND REPLACE THESE TIRES. *TR

I WAS TRYING TO PARK MY VAN INSIDE A CAMPSITE, DRIVING AT APPROX 1.2 MPH WHEN MY VAN TOOK OFF LIKE A ROCKET. I COULDN'T STOP THE CAR EVEN BY BRAKING. LUCKILY MY VAN WENT INTO A DITCH, AIRBAGS OPENED UP, VAN WENT DOWN THE DITCH AND CAME UP AT AN ANGLE AND STOPPED. I WAS BADLY HURT AND PASSED OUT FOR FEW MINUTES, TAKEN TO A LOCAL HOSPITAL EMERGENCY ROOM. THE 16 PAGE REPORT ORDERED BY TOYOTA THRU' A 3RD PARTY CLEARLY SHOWED THAT THE CAR WENT FROM 1.2 MPH TO 31.5 MPH, ENGINE RPM WENT FROM 800 TO 4800 RPM IN 4.2 SECS. I CHECKED WITH A REPUTABLE AUTO MECHANIC. HE COMMENTED THAT NO ONE CAN MANUALLY RAMP THE ENGINE RPM TO 4800 RPM. IT IS CLEARLY AN ISSUE WITH TOYOTA'S ELECTRONIC SYSTEM. TOYOTA HAS DENIED ANY ISSUE WITH THEIR CAR IN A LETTER TO ME.I WANT THE NATIONAL HIGHWAY TRANSPORTATION SAFETY ADMIN TO TAKE MY CASE AGAINST TOYOTA. I WILL BE GLAD TO EMAIL THE REPORT AND TOYOTA LETTER TO YOU. PLEASE REPLY SOON. *TR

MY SIENNA FALLS UNDER THE CURRENT RECALL FOR UNSAFE TIRES FOR SIENNAS USED FOR TOWING, BUT THE DEALER REFUSES TO PROVIDE THE EXTRA LOAD TIRES BECAUSE MY HITCH WAS INSTALLED AFTERMARKET. I PURCHASED THE VEHICLE WITH THE TOWING PACKAGE, HOWEVER I WAS ADVISED BY THE DEALER TO GET THE HITCH INSTALLED ELSEWHERE TO SAVE TIME AND MONEY. REGARDLESS OF THAT FACT, I FAIL TO SEE HOW WHERE THE HITCH WAS INSTALLED MAKES THE TIRES SAFE VS. UNSAFE. TOYOTA IS CLEARLY HIDING BEHIND AN ARBITRARY POLICY. I USE THE VEHICLE FOR TOWING. ONE TIRE IS BEGINNING TO SHOW SIGNS OF EARLY FAILURE. TOYOTA NEEDS TO PROVIDE THE EXTRA LOAD TIRES ASAP. THIS IS A SERIOUS SAFETY CONCERN. TOYOTA NEEDS TO COMPLY WITH THE RECALL. *TR

COMING AROUND A TURN AT 10 MPH, THE PASSENGER REAR TIRE BLEW OUT, WITH A TOTAL LOSS OF PRESSURE AND A WHOOSH OF AIR. THE TIRES WERE PROPERLY INFLATED AT THE TIME. THE TIRE PRESSURE WARNING LIGHT WAS NOT LIT. THE TIRES HAVE ONLY 23,547 MILES ON THEM. I DO NOT FEEL A TIRE THAT IS 2 YEARS OLD WITH THIS NUMBER OF MILES SHOULD SUFFER A COMPLETE FAILURE. I AM VERY CONCERNED FOR MY SAFETY AND THAT OF MY FAMILY. LUCKILY NO ONE WAS HURT, THIS TIME. *TR

ON JULY 1ST 2013 I RECEIVED NOTICE OF A SAFETY RECALL, DUE TO RISK OF TIRE FAILURE AND A CRASH, WHEN TOWING WITH MY TOYOTA SIENNA. THE RECALL INDICATED THAT IF THE VEHICLE HAS A TOW HITCH, THE FACTORY INSTALLED TIRES WOULD BE REPLACED WITH NEW EXTRA LOAD TIRES. I HAD ALREADY REPLACED MY FACTORY INSTALLED RUN FLAT TIRES WITH NEW EXTRA LOAD TIRES AFTER ONE OF THE FACTORY INSTALLED RUN FLATS FAILED. I CONTACTED TOYOTA ON JULY 1ST TO REQUEST REIMBURSEMENT FOR MY EXPENSE. ON 9/18/13 TOYOTA INFORMED ME THAT THE DEALER WOULD INSPECT MY CAR TO DETERMINE WHETHER IT QUALIFIES. ON 9/20 DCH TOYOTA INSPECTED THE CAR AND INFORMED ME THAT THE CAR IS NOT ELIGIBLE BECAUSE MY TRAILER HITCH IS NOT A TOYOTA BRAND TRAILER HITCH. WHEN I PURCHASED THIS CAR, TOYOTA DID NOT HAVE TOYOTA HITCHES AVAILABLE AND RECOMMENDED WE GET ONE FROM HITCH, WHICH WE DID. NOW WE ARE TOLD THAT TOYOTA ISN'T RESPONSIBLE FOR THE RECALL BECAUSE THE HITCH ISN'T A TOYOTA BRAND. I SPOKE WITH A SUPERVISOR AT THE TOYOTA COMPANY TODAY, WHO VERIFIED THIS. THIS SEEMS IRRESPONSIBLE AND WRONG. THE CAR, WITH THE FACTORY INSTALLED RUN FLAT TIRES, WAS IMPROPERLY RATED FOR TOWING, MAKING MY VEHICLE UNSAFE TO USE FOR TOWING, REGARDLESS OF THE BRAND OF TRAILER HITCH BEING USED. TOYOTA SHOULD BE RESPONSIBLE FOR REPLACING THE TIRES SINCE THE VEHICLE WAS IMPROPERLY RATED FOR TOWING UNLESS THE TIRES ARE REPLACED. TOYOTA INSISTS THAT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION APPROVED THEIR PLAN TO REPLACE THE TIRES AND RENDER THE CAR

TIRE WEAR TOO SOON. *TR

A COUPLE OF MONTHS AGO, WE RECEIVED AN URGENT SAFETY RECALL LETTER FROM TOYOTA REGARDING THE TYPE OF TIRES THAT ARE ON OUR 2011 SIENNA. WHEN WE ORDERED THE VEHICLE IN JUNE OF 2010, IT WAS WITH FULL UNDERSTANDING THAT WE HAD TO HAVE A VEHICLE WITH A HITCH, AS MY HUSBAND HAS A MOTORIZED WHEELCHAIR THAT MUST BE PLACED ON A RACK BEHIND OUR VEHICLE. THE DEALERSHIP IN SIOUX CITY, IOWA (RICK COLLINS) STATED THAT WOULD NOT BE A PROBLEM. WHEN THE VEHICLE ARRIVED HERE IN SIOUX CITY FROM THE MANUFACTURER, WE WERE TOLD THAT THIS NEW MODEL OF SIENNA DID NOT HAVE A HITCH ON IT YET, AS IT HAD NOT FINISHED BEING DESIGNED, BUT THE DEALERSHIP HAD ONE AND WOULD PUT IT ON BEFORE WE TOOK IT. NOW WE GOT THE RECALL LETTER STATING THAT THE DOOR PLACARD NEEDED TO BE REPLACED IN THE VEHICLE, PLUS WE EITHER HAD TO TAKE OFF THE HITCH OR THE DEALER MUST CHANGE OUT THE TIRES TO EXTRA LOAD TIRES AT NO CHARGE TO US. SINCE WE CANNOT GO WITHOUT THE HITCH, MY HUSBAND TOLD THE DEALERSHIP THAT THEY THEN NEEDED TO PUT NEW TIRES ON OUR CAR AT THE DEALERS EXPENSE. THEY REFUSE TO DO THAT STATING THAT THE HITCH IS AFTER MARKET. BUT IT IS NOT AFTER MARKET. RICK COLLINS TOYOTA INSTALLED THE HITCH BEFORE THE CAR WAS EVER IN OUR HANDS. THEY DEFINITELY KNEW THAT WE WOULD NOT AND COULD NOT HAVE PURCHASED A VEHICLE THAT DID NOT HAVE A HITCH. NOW WE ARE AFRAID TO TAKE THE VEHICLE OUT OF TOWN KNOWING ABOUT THE SAFETY CONCERNS. WHAT CAN WE DO TO GET THIS RESOLVED? GOING TO THE DEALERSHIP IS DEFINITELY NOT THE ANSWER, AS THEY A

I PURCHASED A 2011 AWD LIMITED SIENNA AND WITHIN 4,000 MILES OF ME OWNING IT (BOUGHT CERTIFIED PREOWNED FROM TOYOTA) I FAILED INSPECTION FOR TIRES. I REPLACED ALL 4 TIRES (BY TOYOTA) AND THEY PUT RUN FLAT BRIDGESTONE'S ON. AGAIN...ABOUT 15,000 MILES LATER, I AM AGAIN RUNNING ON TIRES THAT ARE NEEDING TO BE REPLACED FOR IRREGULAR WEAR. TOLD MY MECHANIC THAT THE TIRES ARE NOT SAFE. TOYOTA SAID THERE ARE NO ISSUES WITH THE VEHICLE (SUSPENSION AND ALIGNMENT ARE PERFECT). SO WHAT IS THE PROBLEM? I AM DRIVING 3 SMALL CHILDREN IN THIS VEHICLE AND THIS IS A SAFETY CONCERN! *JS

IN THE MORNING CAR DID NOT START, BATTERY WAS DEAD. I CHARGED BATTERY OVERNIGHT . AFTER 2 HR OF DRIVING ( 120 MILES) CAR WAS PARKED FOR 2 HR , WHEN I TRIED TO START IT BATTERY IS DEAD AGAIN ( HAD TO JUMP START IT) AFTER DRIVING ~ 7 MILES I PARKED CAR AND BATTERY WAS DISCONNECTED. AFTER 4 HR I CONNECTED AGAIN AND NO PROBLEM WITH STARTING. DEALER (SCHAUMBURG TOYOTA) KEPT MY CAR FOR 3 DAYS . THEY REPLACED SLIDING DOOR SWITCH AND INTEGRATION RELAY . THEY TOLD ME THAT EVERYTHING IS FIXED . I PARKED CAR IN GARAGE AND IN THE MORNING I COULD NOT START IT AGAIN . HAD TO GO BACK TO DEALER . CAR IS STILL AT THE DEALERSHIP LETS HOPE THEY WILL FIX THIS PROBLEM THIS TIME. *TR

WHILE DRIVING DOWN THE ROAD IN THE VAN WITH 7 ELDERLY PEOPLE IT CAUGHT ON FIRE AND SMOKE CAME INTO THE CABIN VIA A/C VENTS. I PULLED OVER AND ALL 7 OF US SCRAMBLED TO GET OUT OF THE VAN. FIRE WAS POURING OUT FROM UNDERNEATH AND BLACK SMOKE OUT OF THE HOOD. WITHIN ABOUT 20 SECONDS AFTER WE GOT OUT, THE VAN WAS FULLY ENGULFED IN FIRE. THE VAN WAS TOTALLY DESTROYED AND ONLY THE METAL FRAME WAS LEFT. THE FIRE INVESTIGATOR HIRED BY MY INSURANCE COMPANY BELIEVES THE FIRE STARTED IN THE ECM. THERE WERE NO WARNINGS AT ALL EXCEPT THE SMOKE IN THE CABIN AND FROM UNDER THE HOOD. WE WERE EXTREMELY LUCKY TO GET OUT ALIVE AS WE ARE ALL OVER 75 YRS OLD AND NOT ALL OF US IN GREAT HEALTH. THE VAN IS A TOTAL LOSS AND MY TOYOTA IS AWARE OF THE EVENT AND A CLAIM NUMBER ASSIGNED TO US. *TR

THE TIRES ON MY VAN HAVE EXCESSIVE WEAR AND NEED TO BE REPLACED AFTER ONLY 20,000 MILES. I INSTALLED A HITCH ON THE CAR MYSELF SHORTLY AFTER PURCHASING THE VEHICLE AND USED IT TO TOW. I RECEIVED A SAFETY RECALL NOTICE FROM TOYOTA FOR MY 2011 SIENNA AWD MINIVAN THAT READS "THE TIRE AND LOADING INFORMATION PLACARD DOES NOT STATE THE CORRECT VEHICLE CAPACITY WEIGHT AS THE RATED LOAD FOR THE COMBINATION OF CARGO AND OCCUPANTS. INCORRECT INFORMATION ON THE VEHICLE PLACARD MAY LEAD TO TIRE OVERLOADING AND POSSIBLY CAUSE TIRE FAILURE, INCREASING THE RISK OF A CRASH." IT GOES ON TO SAY "BASED UPON THIS INFORMATION TOYOTA HAS DETERMINED THAT THE FOLLOWING ACTIONS WILL BRING YOUR VEHICLE INTO COMPLIANCE WITH THE APPLICABLE REQUIREMENTS: REPLACEMENT OF THE FACTORY INSTALLED TIRES WITH NEW EXTRA LOAD TIRES." IT ALSO SAYS "...THE DEALER WILL REPLACE THE TIRES AND LABEL/PLACARD NOTED ABOVE AT NO CHARGE TO YOU." I SPENT OVER 90 MINUTES AT THE DEALER AND 20 MINUTES ON THE PHONE WITH TOYOTA. THEY REFUSED TO HONOR THEIR RECALL BECAUSE THE HITCH ON THE CAR WAS AN AFTER-MARKET HITCH AND NOT INSTALLED BY TOYOTA. I FAIL TO UNDERSTAND WHY THEY ARE NOT HONORING THEIR RECALL AND THEIR OFFER TO REPLACE THE TIRES SIMPLY BECAUSE THE HITCH WAS NOT PURCHASED THROUGH TOYOTA. *TR

THE AIR BAG WARNING LIGHT CAME ON. I TOOK IT TO THE DEALER. THEY SAID THE AIRBAG DOESN'T NOT WORK NOW AND THEY ARE BLAMING IN ON A WIRING ISSUE, NOT AN AIR BAG ISSUE. THEY WANT ME TO PAY $220 TO INSTALL A NEW SPIRAL CABLE, BUT GIVE ME THE PART FOR FREE. THIS DOESN'T MAKE SENSE. THE TOYOTA TACOMA TRUCKS HAD THE SAME ISSUE AND THEY HAD A RECALL. *TR

(TOYOTA, SIENNA 2011) PASSENGER AUTOMATIC SLIDING DOOR ANTI-JAM SENSOR FAILED. OBJECT (MACBOOK) WAS PLACED IN DOOR POCKET COMPARTMENT. DOOR SWITCH WAS PRESSED AND DOOR BEGAN OPENING. MACBOOK DID NOT COMPLETELY CLEAR THE DOORS PATH COMPLETELY AND DOOR BEGAN CRUSHING IT. I COULD HEAR SOMETHING WASN'T RIGHT AND SAW THE DOOR BEND THE LAPTOP AND PARK IN THE FULLY OPEN POSITION. YOU COULD CLEARLY SEE AND HEAR THE DOOR HAD MET AN OBSTACLE AND WAS STRUGGLING, BUT JUST PRESSED THROUGH IT. DOOR MADE NO ATTEMPT TO STOP OR REVERSE. THE MACBOOK WAS DAMAGED. THE WHOLE MACHINE WAS BENT BY THE DOOR AND I CAN NO LONGER FIT A CD IN THE OPTICAL SLOT BECAUSE IT IS NOW CURVED RATHER THAN FLAT. THESE DOORS ARE STRONG ENOUGH BE BEND METAL! THE "ANTI-JAM" SYSTEM FAILED. AFTER SEEING THAT, I REALLY THINK THAT THESE DOORS HAVE TO CAPABILITY TO SERIOUSLY INURE SOMEONE.

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE DOOR CAUGHT ON FIRE. THE FIRE SPREAD TO THE FUEL TANK AND FLAMES QUICKLY ENGULFED THE VEHICLE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT INSPECTED. IN ADDITION, THE CONTACT STATED THAT THE SECURITY SYSTEM WOULD SPORADICALLY SOUND PRIOR TO THE FIRE INCIDENT. THE VEHICLE WAS NOT INSPECTED TOO DETERMINE THE CAUSE OF THE FIRE. THE FAILURE AND THE CURRENT MILEAGE WAS 24,000. *TR

WHEN I HIT THE BRAKES AROUND 60 MPH I FELT THAT THE FRONT WHEELS WAS SHAKEN, VIBRATES AND FELT ROUGH AT THE STEERING WHEEL AND BRAKE PEDAL. I TOOK IT TO THE DEALER AND THEY SAID THAT THE ROTORS WERE RUSTY AND WARP BECAUSE THE HEAT. THEY CUT THE ROTORS. NO CHARGE. NOW, I HAD THE SAME PROBLEM WITH 23000 MILES. SAME EXCUSE. THE ROTORS WERE RUSTY AND WARP AND THEY SAID THEY HAVE TO BE CUT AND TO REPLACE THE PADS. ALSO, THEY SAID THAT THE BRAKE FLUID NEEDED TO BE CHANGE. $559.00 WAS THE CHARGE. I HAD NO CHOICE. MY LIFE DEPENDS ON THE BRAKE. MY COMPLAINT IS THAT THERE IS A FACTORY DEFECT WITH THESE ROTORS AND THE BRAKES. I HAD SO MANY CARS IN MY LIFE AND I NEVER HAD THIS PROBLEM OF ROTORS BEEN WARP BECAUSE OVERHEATING. MILLIONS OF CARS RUNS EVERY DAY AT 65 MPH AND I DON'T HEAR THAT EVERY 5,000 MILES THEY HAVE TO CUT THE ROTORS BECAUSE OVERHEATING. I BELIEVE THIS IS A FACTORY DEFECTS AND THAT THEY SHOULD REPLACE THE ROTORS AT NO COST TO ME. PLEASE, I NEED TO KNOW WHERE I CAN FILE A FORMAL COMPLAINT TO TOYOTA, SINCE THE DEALER IS TRYING TO RIP ME OFF. *TR

MY SECOND COMPLAINT TO NHTSA - PREVIOUS NHTSA # 10470305 THIS IS THE 3RD TIME IN 2 YEARS I HAVE HAD ISSUES WITH THE BRAKES WHEN I APPLY BRAKES, THE PEDAL GOES ALL THE WAY TO THE FLOOR AND VEHICLE DOESN'T STOP. I HAVE REQUESTED MY MONEY BACK OR REPLACED MY CURRENT SIENNA WITH A NEW ONE AS I HAVE PREVIOUSLY ASKED FOR WHEN IT HAPPENED IN MAY OF 2011 AFTER DRIVING 600 MILES ON A BRAND NEW VEHICLE AND AT AROUND 20000 MILES IN 2012 WHEN IT HAPPENED AGAIN. I FEAR FOR THE SAFETY OF MY KIDS, MY FAMILY, MYSELF AND OTHERS AROUND ME WHEN I AM DRIVING. TOYOTA KNOWS THEY ARE AT FAULT YET THEY WANT ME TO TAKE RESPONSIBILITY.TOYOTA REFUSES TO HELP, THEY WANT TO BE GIVEN CHANCES TO FIX IT AS THEY'VE TRIED TWICE ALREADY SEE PREVIOUS COMPLAINT - I BOUGHT A BRAND NEW 2011 TOYOTA SIENNA XLE IN MAY OF 2011 FROM JAY WOLFE TOYOTA IN KANSAS CITY MO. AFTER 1000 MILES WITHIN LESS THAN A MONTH, STARTED HAVING BRAKE PROBLEMS. WHEN I PRESS THE BRAKE, IT WAS GLIDING, TAKING THE PADDLE TO THE FLOOR IN ORDER TO STOP THE VEHICLE EVEN AT SLOW SPEEDS. I WAS ENROUTE TO OMAHA FOR THE WEEKEND WITH MY FAMILY AND KIDS WHEN I STARTED HAVING THE BRAKE PROBLEM. I TOOK THE VEHICLE BACK TO THE DEALERSHIP AND THEY TOOK 4 DAYS TO CHECK AND DETERMINE IT WAS AIR IN THE BRAKE SYSTEM. I AM SURE THERE WAS MORE TO IT BUT THAT IS ALL THEY SAID AND FIXED. ONE PERSON FROM CORPORATE WAS THERE AND TOLD US AND GUARANTEED THAT WE SHOULD NEVER SEE THIS PROBLEM AGAIN. NOW LESS THAN A YEAR AFTER AT 26000 MILES STARTED HAVING SAME ISSUES W

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V123000 (EQUIPMENT) AND TOOK THE VEHICLE TO THE DEALER FOR SERVICE. THE CONTACT WAS ADVISED THAT BECAUSE THE VEHICLE DID NOT CONTAIN A FACTORY TRAILER HITCH, THEN THEY WOULD NOT REPAIR THE VEHICLE UNDER THE RECALL. THE DEALER ADVISED THE CONTACT THAT HE HAD TO CHANGE THE RIM AND WHEEL SIZE IN ORDER TO BECOME COMPLAINT AND FALL UNDER THE RECALL. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH THE GLASS IN THE SUNROOF EXPLODED WITH A LOUD BANG. IN ADDITION, GLASS FRAGMENTS FELL INTO THE SUNROOF AREA BUT DID NOT ENTER THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.