Page 9 of 13 · complaints 401–450 of 615

2011 Toyota Sienna complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Seat Belts
Filed Apr 7, 2016OH

THE DRIVERS SIDE 1ST REAR SEAT BELT WON'T LATCH WHEN BRAKES APPLIED. STAYS LOOSE. THE BACK REAR SEAT BELT RETRACTED BUT WILL NOT RELEASE TO USE. VEHICLE HAD 75,000 MI. WHEN NOTICWED. HAS NO ACCIDENTS

Unknown or Other
Filed Mar 17, 2016ID

THE SLIDING DOOR INTERMITTENTLY CLOSES ABOUT 2/3 OF THE WAY, BEEPS, AND THEN OPENS AGAIN. IT PROBABLY HAPPENS 3/4 OF THE TIME. IT CURRENTLY HAS NO ISSUE OPENING.

Vehicle Speed ControlCrash2 injured
Filed Jan 26, 2016WA

TL* THE CONTACT OWNED A 2011 TOYOTA SIENNA. WHILE DRIVING 10 MPH APPROACHING THE DRIVEWAY, THE VEHICLE ACCELERATED WITHOUT WARNING WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE CRASHED INTO A TREE AT 15 MPH. THE DRIVER SUSTAINED FRACTURES TO THE RIGHT RIBS, FOOT, ANKLE, AND LEG THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER SUSTAINED FRACTURES TO THE RIGHT HAND, LEFT HIP, NECK, HAND, AND BACK. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Dec 30, 201564,800 milesIN

SLIDING DOOR OPENED AS USUAL, WITH A VAN FULL OF 3 CHILDREN, AGE 8 AND UNDER. POURING DOWN RAIN, THE DOOR DECIDES TO MALFUNCTION, AND WOULD NOT CLOSE ELECTRICALLY OR MANUALLY. I HAD TO DRIVE HOME W/ THE DOOR OPEN. THE PROBLEM HAS SINCE BEEN ONGOING AND NOW WE JUST DON'T USE THE DOOR. *JS

Air BagsCrash1 injured
Filed Dec 23, 201540,000 milesIL

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE UNINTENTIONALLY ACCELERATED AS THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED NECK AND LEG INJURIES HOWEVER, IT WAS UNKNOWN IF MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Unknown or Other
Filed Dec 3, 201526,000 milesMD

MY VAN CAME EQUIPPED WITH BRIDGESTONE P235/55RF18 TIRES. I HAD TO REPLACE THEM AT 26,000 MILES. THE EDGES WERE ALMOST WORN THROUGH. I NEVER HAD A RADIAL TIRE GO BAD WITH THAT LOW MILEAGE. BRIDGESTONE AND FIRESTONE OFFERED NO HELP. ON LINE LOTS OF PEOPLE ARE UNHAPPY. BRIDGESTONE SAID THEY WERE MADE TO FACTORY SPECS. THE LOCAL FIRESTONE DEALER TOLD WE THEY WERE NOT GOOD TIES. I REPLACED THEM WITH SAME TIRE. NO SPARE WITHOUT A RUN FLAT IS A SAFETY IS I COULD NOT FIND ANOTHER RUN FLAT TO FIT. THE VAN DOES NOT HAVE A SPARE.

Seats
Filed Nov 19, 2015IL

THIRD ROW BACK SEAT COVER HANDLE BROKE AFTER TWO MONTH RECALL . I OWN THE CAR NEARLY 5 YEAR , NO PROBLEMS WITH THESE ONES . UNTIL TOOK THE CAR TO DEALER RECALL ABOUT THIRD ROW BACK SEAT COVER , AND AFTER THAT TWO MONTH , THE HANDLES , BOTH SIDE BROKEN , TOOK THE CAR TO DEALER AGAIN TO FIX THAT . SO THEY SAID THEY WILL CHARGE AROUND $200 . SERIOUS ABOUT THAT THE OLD ONES NO PROBLEMS IN 5 YEAR . THE NEW ONES BROKEN WITHOUT TWO MONTH AFTER RECALL . WHAT YOU THINK TOYOTA ?

Service BrakesCrash
Filed Nov 16, 201515,600 milesPA

I PULLED INTO A RELATIVE'S GRAVEL DRIVEWAY WHICH HAS A VERY LARGE PARKING AREA TO THE SIDE. I PULLED UP TO ABOUT TWO FEET FROM THEIR GRASSY AREA, GOT INTO POSITION TO BACK UP INTO A PARKING SPACE, STOPPED, AND PUT MY 2011 SIENNA INTO REVERSE, AND AS SOON AS I GENTLY TOUCHED THE EXCELERATOR TO BEGIN BACKING UP THE VAN SPED FORWARD AT A HIGH RATE OF SPEED CRASHING INTO AND OVER AN 8 INCH RAILROAD TIE THAT HAD A STEELBEAM ON TOP THAT SEPARATED THE DRIVEWAY FROM THEIR YARD. I HAD TO SLAM BOTH FEET ONTO THE BRAKE TO GET IT TO STOP WHICH IT FINALLY DID. I THOUGHT I HAD NOT PUT IT IN REVERSE BUT I LOOKED AT THE GEARSHIFT AND IT WAS INDEED IN REVERSE. I JIGGLED THE GEARSHIFT TO MAKE SURE IT WAS SECURED IN THE SLOT AND IT WAS. I THEN PUT IT IN PARK AND SAT THERE FOR A MINUTE OR TWO TRYING TO GAIN COMPOSURE TRYING TO FIGURE OUT WHAT JUST HAPPENED, I WAS IN SHOCK AS NOTHING LIKE THIS HAS EVER HAPPENED TO ME BEFORE. AFTER THAT MINUTE OR TWO I DECIDED I COULDN'T LET THE VEHICLE SIT THERE AND NEEDED TO MOVE IT. SCARED, BUT I PUT IT IN REVERSE AGAIN, READY TO POUNCE ON THE BRAKES WITH BOTH FEET AND BARELY TOUCHING THE EXCELERATOR I STARTED MOVING IN REVERSE. IT WAS WORKING FINE THEN. I THEN GOT OUT TO CHECK FOR DAMAGE AND THE BUMPER ON THE DRIVER'S SIDE WAS DAMAGED FROM THE IMPACT. THE AIRBAG DID NOT DEPLOY, I WAS NOT HURT HOWEVER HAD ANY OF MY RELATIVES BEEN IN THAT AREA AT THAT MOMENT IT COULD'VE RESULTED IN AN INJURY OR FATALITY. I REPORTED WHAT HAPPENED TO THE LOCAL DEALERSHIP WHERE I B

Structure › Body
Filed Nov 9, 2015100,900 milesNH

THE POWER SLIDING DOOR STOPPED WORKING.. UPON CLOSE NOTICE, IT LOOKS LIKE THE CABLE IS BROKEN. I AM SURPRISED TO SEE THIS ISSUE ON MY 2011 MODEL SIENNA XLE ALL WHEEL DRIVE. IT LOOKS LIKE THERE WAS A RECALL RELATED TO THIS ISSUE IN THE PREVIOUS GENERATION AS SHOWN IN THIS LINK. HTTP://MEDIA.FIXED-OPS.COM/TOY_CAMPAIGNS/CSP-ZTS.PDF. IT SEEMS LIKE THE EXTENDED WARRANTY COVERS MODELS FROM 2007 TO 2010... BUT MY CAR IS A 2011 YEAR MODEL PURCHASED DURING 2010.

Structure › Body
Filed Oct 21, 201590,000 milesMA

THE REAR PASSENGER DOOR CABLE SNAPPED COMPLETELY CUT IN HALF AND THE DOOR DOES NOT FUNCTION. THE CAR WAS PARKED WHEN THIS HAPPENED AS I WAS UNLOADING.

Wheels
Filed Oct 8, 2015FL

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Wheels
Filed Oct 4, 2015MO

THIS FOLLOW UP FOR SAFETY RECALL NOTICE E0S (E1S) [EXCESSIVE CORROSION OF THE SPARE TIRE CARRIER CABLE] WHEN WILL TOYOTA FIX THIS? WE HAVE BEEN CARRYING OUR SPARE TIRE IN THE BACK OF THE VAN FOR 3 MONTHS NOW AND THIS WAS ANNOUNCED 22 MAY 14. I CONTACTED TOYOTA ASKING FOR A TIMELINE OF WHEN THIS ISSUE WILL BE FIXED AND THEIR REPLY WAS "WE ARE SORRY, HOWEVER WE DO NOT HAVE AN ESTIMATED TIMEFRAME FOR WHEN THIS SAFETY RECALL'S REMEDY WILL BE RELEASED. " IT HAS BEEN A YEAR AND 4 MONTHS SINCE THIS RECALL WAS ANNOUNCED AND THEY STILL DO NOT KNOW WHEN THIS WILL BE FIXED. DO THESE RECALLS HAVE AN INDEFINITE TIME FRAME TO GET FIXED. THE NHTSA NEEDS TO FOLLOW UP ON THESE OPEN RECALLS SO MANUFACTURERS CAN CLOSE THEM IN A TIMELY MANNER. REGARDS,

Structure › Body
Filed Sep 15, 2015113,425 milesME

PRESSED BUTTON TO OPEN POWER SLIDER (WITH CHILD INSIDE WAITING TO EXIT VEHICLE). WITH DOOR HALFWAY OPEN, CABLE SNAPPED AND DOOR FROZE. THE CABLE WAS EXPOSED TO THE INSIDE OF THE PASSENGER COMPARTMENT WHEN THIS OCCURRED. DOOR IS NOW INOPERABLE (EVEN MANUALLY) AFTER BEING "DIAGNOSED" WITH "BROKEN CABLE" BY DEALERSHIP. DEALERSHIP AND TOYOTA WERE SENT COMPLAINT IN WRITING.

Electrical System
Filed Aug 14, 201564,000 milesNY

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE CVT WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

Unknown or Other
Filed Aug 10, 201550,400 milesIN

I WAS DRIVING DOWN ON THE HIGH WAY AT 70 MPH AND SUDDENLY HEARD A CRACKING SOUND. AFTER THAT I HEARD A WIND NOISE YOU TYPICALLY HEAR WHEN YOUR WINDOWS ARE NOT COMPLETELY CLOSED. IN A SECONDS, I HEARD ANOTHER BREAKING SOUND AND SEE SOME DEBRIS ON MY REAR-VIEW MIRROR. THEN I OPENED MY SUN ROOM COVER AND FIGURED THAT OUT MY SUNROOF GLASS WAS COMPLETELY SHATTERED. IF I HAD NOT HAD CLOSED MY COVER, IT COULD HAVE HURT MY FAMILIES INSIDE THE VAN. ALSO THE FALLING DEBRIS CAN CAUSE SERIOUS RISK TO OTHERS DRIVING IN THE HIGHWAY. I NEED TOYOTA'S ANSWERS ON THIS MATTER.

Wheels
Filed Jul 30, 2015WI

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. MA 10/19/2015 *CN

Wheels
Filed Jul 20, 2015IL

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Wheels
Filed Jul 15, 2015NY

I HAVE PURCHASED A US TOYOTA SIENNA 2011 FROM NY WHILE BEING CANADIAN LIVING IN CANADA. SINCE MAY 2014 I HAVE RECEIVED A NOTICE ON RECALL ABOUT MY SIENNA 2011 VIN 5TDKK3DC5BS[XXX] FOR THE SPARE WHEEL E1S, NHTSA REF ID 14V273 AND SINCE THAT TIME WE HAVE HEARD NOTHING FROM TOYOTA AS OWNERS FOR THE REMEDIATION OF THIS SAFETY RECALL ( THIS APPLIES TO CANADIAN VEHICLES AS WELL). ALL WHAT THEY SAY IS TO PUT THE SPARE WHEEL IN THE TRUNK AS A TEMPORARY SOLUTION FOR NOW, AND THIS ALSO IS NOT A SAFE SOLUTION CONSIDERING THIS WHEEL AMONG PASSENGERS AND WHAT IT COULD DO IN CASE OF IMPACT. WE HAVE BEEN MORE THAN PATIENT ABOUT THIS ISSUE BUT NOT SURE WHAT WE SHOULD EXPECT FROM A MANUFACTURER IN THIS CASE AND WHAT KIND OF ROLE THE NHTSA COULD PLAY, HOW LONG IS ACCEPTABLE FOR THE NHTSA FOR A MANUFACTURER TO PROVIDE A SOLUTION TO A RECALL, DOES IT TAKE FEW FATAL ACCIDENTS OR NOT SURE WHAT REGULATES THOSE INDUSTRIES AND HOW RECALLS ARE CONTROLLED.....UPDATED 09/11/15 *BF . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

Structure › Body
Filed Jul 4, 2015110,000 milesVA

SLIDING DOOR CABLE BROKE DUE TO CORROSION

Equipment
Filed Jun 30, 201535,000 milesOH

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V560000 (EQUIPMENT); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 09/03/15

Unknown or Other
Filed Jun 3, 2015FL

TOYOTA HAD A RECALL ON IT'S SPARE TIRE CABLE AND REMOVED MY SPARE TIRE TO THE REAR INSIDE OF MY AUTO. I WAS TOLD A FIX WOULD BE MADE TO REPLACE THE TIRE CABLE AND THE SPARE TIRE WOULD BE PLACED BACK UNDER THE CAR. IT HAS BEEN ALMOST A YEAR AND NO FIX HAS BEEN MADE. I CALLED MY DEALER SEVERAL TIMES AND THEY TELL ME NO FIX IS AVAILABLE. WHEN ARE THEY GOING TO GET THIS FIX DONE? I NEED THE SPACE THE SPARE TIRE IS TAKING. I PURCHASED MY CAR IN WIS. AND LIVE THERE 6 MONTHS OUT OF THE YEAR.

Unknown or Other
Filed May 28, 201586,000 milesIN

I'M CONTACTING YOU TO COMPLAIN ABOUT THE INTERIM RECALL REPAIR PERFORMED BY TOYOTA, RECALL 14V-273. I HAD THE INTERIM REPAIR PERFORMED IN THE SUMMER OF 2014 WHICH INVOLVED PUTTING THE SPARE TIRE INTO THE CARGO AREA IN THE BACK OF THE VAN AND SECURING IT WITH A TIE DOWN. I HAVE BEEN UNABLE TO FOLD MY SEATS BACK INTO THE CARGO AREA WHEN I NEEDED TO AND HAVE A LARGE PORTION OF THE CARGO AREA OCCUPIED BY THE SPARE TIRE AND TIE DOWN. FOR A SHORT TIME I COULD LIVE WITH THIS. BUT THE RECALL WAS ANNOUNCED ALMOST ONE YEAR AGO. I CONTACTED TOYOTA TODAY AND THE REPRESENTATIVE STATED A FINAL REPAIR SHOULD BE AVAILABLE IN MID 2015. I WOULD LIKE THE FINAL FIX PERFORMED AS SOON AS POSSIBLE. IT IS UNREASONABLE TO HAVE THIS LENGTHY DELAY BETWEEN PERFORMING THE INTERIM REPAIR AND THE FINAL REPAIR. CAN YOU PLEASE INVESTIGATE THIS MATTER AND URGE TOYOTA TO PROMPTLY ISSUE THE FINAL REPAIR?

Tires
Filed May 12, 2015WI

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V560000 (EQUIPMENT) AND STATED THAT THE MANUFACTURER HAD NOT NOTIFIED THE DEALER OF THE PERMANENT REMEDY TO REPAIR THE VEHICLE. THE DEALER ONLY REMOVED THE SPARE TIRE CARRIER AND PLACED IT IN THE REAR SEAT OF THE VEHICLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PERMANENT REMEDY WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/9/15*CN UPDATED 01/27/16*JB

Tires
Filed Apr 30, 2015PA

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Apr 26, 20151,385 milesTX

FOR EVERY MAINTENANCE SERVICE THROUGH TOYOTA CARE, I POINTED MY CONCERNS ON A STEERING "POP" SOUND WHILE MAKING U-TURNS UNDER VERY LOW SPEED, AND A SENSE OF STEERING INSTABILITY ON HIGHWAYS UNDER WINDY CONDITIONS, AS WELL AS WEARING TIRES RAPIDLY. ALL THE TIME THE DEALERS TECHNICIANS ANSWER WAS: "A GREEN REPORT FOR EVERY SAFETY POINT, SUSPENSION AND ALIGNMENT WAS PROOF OF NO PROBLEMS AT ALL". I AM REPLACING 4 TIRES (TO SERVE 65 000) AT 45 000 MILES TOTALLY WORN OUT WITH UNEVEN PATTERNS SPECIALLY THE ONES AT FRONT WHEELS, EVEN FOLLOWING REGULAR ROTATION PROGRAM. I THINK WOULD BE GOOD TO POST THIS INFORMATION, KNOWING OTHERS CONCERNS IN THE SAME MATTER AND TO BRING THE MANUFACTURERS ATTENTION FOR POSSIBLE RECALL IN THIS ISSUE. *TR

Structure › Body
Filed Apr 8, 2015NY

THERE HAS BEEN A RECALL ON THE CHAIN AND BOLT ASSEMBLY THAT HOLDS THE SPARE TIRE UNDER THE CHASSIS BECAUSE THE PARTS RUST AND CAN BREAK DROPPING THE TIRE IN THE ROAD AND LEADING TO AN ACCIDENT. THEIR RESPONSE IS TO PUT THE TIRE INSIDE THE CAR TAKING UP SIGNIFICANT SPACE AND LIMITING SPACE. IT IS ALMOST A YEAR AND THEY STILL HAVE NO IDEA WHEN THEY WILL HAVE REPLACEMENTS. IT SEEMS PRETTY CLEAR THAT THEY AREN'T TRYING!! IS THERE ANY TIME LIMIT FOR THIS REMEDY? *TR

Equipment
Filed Apr 7, 2015NY

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:11V560000 (EQUIPMENT) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED IF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Tires
Filed Apr 1, 201590,000 milesMI

I TOOK MY 2011 TOYOTA SIENNA TO THE DEALERSHIP TO BE SERVICED. I WAS TOLD THE SPARE TIRE CABLE IS DEFECTIVE (NHTSA #14V273000) AND THE SPARE TIRE WAS PLACED IN MY TRUNK. I WAS TOLD THERE IS NO FIX TO THIS SITUATION. THIS RECALL WAS ISSUED IN MAY OF 2014 AND I FEEL 10 MONTHS IS MORE THAN ENOUGH TIME TO HAVE DEVELOPED A FIX FOR THIS PROBLEM. IT IS UNACCEPTABLE TO TAKE THIS LONG TO DEVELOP A FIX, AND TO INCONVENIENCE THE OWNER BY TAKING UP HALF THE TRUNK WITH THE SPARE TIRE. *TR

Tires
Filed Mar 18, 2015MI

2011 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO TIRE SUPPORT CABLE MECHANISM CORROSION RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, THERE WAS NO PERMANENT SOLUTION. THE CONSUMER WAS GIVEN THE OPTION OF PLACING THE SPARE TIRE INSIDE THE VEHICLE OR SIGNING A WAIVER RELEASING TOYOTA OF ANY LIABILITY SHOULD THE SPARE TIRE FALL OFF. THE CONSUMER OPTED TO HAVE THE SPARE TIRE PLACED INSIDE THE VEHICLE. *JB

Wheels
Filed Mar 18, 2015CO

MY VAN IS ONLY FOUR YEARS OLD AND ON ITS 3RD SET OF TIRES! SERVICED REGULARLY AND ROTATED EVERY 5000 MILES. VAN ONLY HAS 59,000 MILES ON IT. SEEMS TO ME IT IS A TOYOTA ISSUE, AS I HAVE READ NUMEROUS COMPLAINTS ON THE SAME ISSUE. *TR

Wheels
Filed Mar 18, 2015MA

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (WHEELS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed Feb 22, 201524,000 milesNY

HELLO, I OWN A 2011 SIENNA LE V6. IN COLD WEATHER, IT HAS A PROBLEM WHEN BREAKING WHERE THE VEHICLE LURCHES FORWARD AS IT COMES TO A STOP (A SIGNIFICANT INCREASE IN RPM IS SEEN JUST AS THE VEHICLE IS ABOUT TO STOP). SO MUCH SO THAT IT SEEMS AS THOUGH IT'S GIVING ITSELF GAS (INCREASED RPM) AND DRIVING ITSELF, CREATING A HAZARD. I CAN LITERALLY TAKE MY FOOT OFF THE BRAKE PEDAL AND THE VAN WILL INCREASE IT'S SPEED TO ABOUT 35MPH WITH NO INPUT FROM ME IN REGARDS TO THE GAS PEDAL. AFTER WARMING UP, THE PROBLEM DOES TEND TO FADE AWAY. BUT THE WARMUP PERIOD, ESPECIALLY ON COLD NORTHEAST DAYS, COULD TAKE AS LONG AS 20 MINS. AND 8 MILES OF CITY DRIVING TO OCCUR (AND THIS IS AFTER A 5 MIN. PARKED IDLE WARMUP PERIOD), AND EVEN THEN, THE VAN STILL EXHIBITS THIS REVVING ISSUE SOMEWHAT, JUST NOT AS SIGNIFICANT AS WHEN IT'S IN THE WARMUP STAGE. ON MY FIRST COMPLAINT LAST WINTER, THE DEALER CHANGED OUT THE THERMOSTAT AND CONSIDERED THE PROBLEM FIXED. HOWEVER, THE VAN CONTINUES TO SHOW THE SAME PROBLEM THIS WINTER. AS YOU CAN SEE ON THIS INTERNET THREAD, MANY OTHER OWNERS HAVE THE SAME ISSUE. HTTP://WWW.SIENNACHAT.COM/FORUM/193-PROBLEMS-MAINTENANCE-REPAIR/158410-ENGINE-REVVING-UP-JUST-BEFORE-STOP.HTML THIS ISSUE IS NOT JUST ANNOYING, I BELIEVE IT IS A SAFETY ISSUE, PARTICULARLY ON SLIPPERY SURFACES SUCH AS SNOW AND ICE WHICH ARE LIKELY TO OCCUR IN THE COLDER WEATHER THAT PRECIPITATES THIS ISSUE. I BELIEVE EITHER THE ENGINE OR TRANSMISSION PROGRAMMING NEEDS TO BE MODIFIED TO ADDRESS THIS ISSUE

Electrical System
Filed Feb 17, 201583,572 milesNY

SLIDING POWER DOORS WORK INTERMITTENTLY AND HAVE NEEDED TO BE FORCED OPEN OR CLOSED ON OCCASION. HOWEVER I ATTEMPTED TO USE THE HANDLE TO ACTIVATE THE POWER DOOR TO OPEN THE DOOR IN ORDER TO PLACE MY SON IN HIS CAR SEAT, THE DOOR BEGAN TO OPEN, AND THEN STOPPED AFTER ONLY OPENING AN INCH. THE DOOR AJAR ALARM BEGAN SOUNDING. I PULLED THE DOOR OPEN PACKED MY LITTLE ONE UP IN HIS CAR SEAT AND WENT TO SHUT THE DOOR. THE DOOR WOULD NOT LATCH TO STAY CLOSED AND THE DOOR WOULD MOVE FREELY WITHOUT THE USE OF THE DOOR HANDLE. THE VEHICLE IS NOW UNSAFE TO TRANSPORT ANYONE IN AS DOOR CAN NOT BE CLOSED. AT LEAST THIS HAPPENED AT HOME PARKED IN THE DRIVEWAY. BUT IF THESE DOORS ARE FAILING UNDER NORMAL CIRCUMSTANCES I NO LONGER FEEL I HAVE A SAFE VEHICLE TO TRANSPORT MY FAMILY IN. WHO KNOWS WHAT WOULD HAPPEN UNDER MORE STRESSFUL CONDITIONS. MY HUSBAND HAD TO TIE THE DOOR SHUT IN ORDER TO TAKE THE VEHICLE TO THE DEALER WHERE THE EXPECTED REPAIR PART WAS $937.00. I THOUGHT BUYING TOYOTA WAS BUYING QUALITY BUT, I GUESS THEY DON'T MAKE THEM LIKE THEY USED TO. I'M NOT SURE IF THIS IS A DESIGN FLAW THAT TOYOTA NEEDS TO EVALUATE BEFORE SOMEONE GETS SERIOUSLY INJURED OR LOSS OF LIFE OCCURS BUT, IT'S FOURS YEARS OLD AND DOOR COMPLAINTS, AFTER DOING SOON RESEARCH ARE NOTHING NEW. NEXT VEHICLE.. IF I STILL NEED THE PASSENGER SPACE A MINIVAN HAS TO OFFER I THINK I'LL LOOK AT HONDA INSTEAD. *TR

Equipment
Filed Feb 6, 2015IL

TL*THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN: 11V560000 (EQUIPMENTS). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN PUT THE SPARE TIRE IN THE MIDDLE PASSENGER SIDE SEAT AS A TEMPORARY REMEDY. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/31/15*CN

Fuel/Propulsion System
Filed Feb 2, 201590,000 milesIL

THE WELD AT THE TOP OF THE HINGE ON THE FUEL FILLER DOOR HAS BROKEN, SO THE DOOR WILL NOT CLOSE. THIS PREVENTS OPENING THE SLIDING DOOR ON THE DRIVER'S SIDE. I HAVE CHILDREN AND WOULD NEED THE ABILITY TO EVACUATE PASSENGERS QUICKLY AND EASILY IN THE EVENT OF AN EMERGENCY. ONE OF MY PASSENGERS IS RESTRAINED IN A CAR SEAT THAT I NEED TO ACTIVATE IN ORDER TO REMOVE THE CHILD FROM THE CAR. THE DOOR CANNOT BE OPENED MORE THAN A FEW INCHES WITH THE BROKEN FUEL FILLER DOOR AS AN OBSTRUCTION, SO IT CREATES A MAJOR SAFETY ISSUE. *TR

Service Brakes
Filed Jan 30, 2015100 milesOH

TL*THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE HESITATED TO STOP. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE WINDOWS FAILED TO OPERATE AND THE SLIDING DOORS FAILED TO STOP AUTOMATICALLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE WINDOWS WERE REPAIRED BUT THE SLIDING DOORS WERE NOT. THE SPECIFICS OF THE REPAIRS WERE UNKNOWN. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START AND REQUIRED TO BE JUMP STARTED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE BATTERY WAS REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.

Wheels
Filed Jan 23, 2015MN

TL*THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (WHEELS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STRAPPED THE SPARE TIRE TO THE TRUNK AS A TEMPORARY REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Seat Belts
Filed Jan 22, 201571,190 milesVA

MY CHILDREN WERE GETTING INTO THE VEHICLE ON THE REAR PASSENGER SIDE. I AM A FORMER CPST. MY SON'S CAR SEAT WAS LOOSE, SO I CHECKED TO SEE WHY. I CHECKED THE BELT AND THE ENTIRE BUCKLE STALK CAME LOOSE IN MY HAND. THE BOLT THAT ATTACHED IT TO THE CAPTAIN'S CHAIR FELL OUT OF THE SOCKET. THIS IS NOT ACCEPTABLE. IF WE HAD BEEN IN AN ACCIDENT, MY SON COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. A SEAT BELT SHOULD NOT JUST FALL OFF OF THE SEAT. I CALLED THE DEALERSHIP TO GET THE PART REATTACHED AND WAS ASKED WHY I COULD NOT JUST ATTACH IT BACK MYSELF. THIS IS ALSO NOT ACCEPTABLE. THEY DID END UP SCHEDULING ME FOR THE REATTACHMENT, BUT IT WILL COST ME A SUM THAT THEY HAVE YET TO DETERMINE. IN THE MEANTIME, I HAVE TO FIGURE OUT HOW TO TRANSPORT MY SON SAFELY SINCE HE IS OVER THE WEIGHT LIMIT FOR LATCH FOR HIS CAR SEAT AND NO LONGER HAS A USABLE SEAT BELT IN THAT SPOT IN THE VEHICLE. *TR

Wheels
Filed Jan 21, 2015VA

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:11V560000 (WHEELS). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STRAPPED THE SPARE TIRE TO THE LUGGAGE COMPARTMENT AS A TEMPORARY REMEDY DUE TO THE PARTS NOT BEING AVAILABLE FOR REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jan 20, 201565,000 milesNJ

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR PASSENGER SLIDING DOOR CABLE AND THE DOOR MOTOR FAILED. AS A RESULT, THE DOOR OPEN WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE DOOR CABLE AND THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Wheels
Filed Jan 13, 2015PA

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V560000 (WHEELS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/13/15*CN UPDATED 6/18/2015 *JS

Service Brakes, Hydraulic › Pedals and LinkagesCrash1 injured
Filed Jan 12, 201580,361 milesGA

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL FAILED TO RESPOND WHEN IT WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO A CURB. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A NECK INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE PIN NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,361.

Equipment Adaptive/Mobility
Filed Jan 9, 2015NJ

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V560000 (EQUIPMENT) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Wheels
Filed Jan 8, 2015NJ

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V560000 (WHEELS). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STRAPPED THE SPARE TIRE TO THE TRUNK OF THE VEHICLE AS A TEMPORARY REMEDY. THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure
Filed Dec 23, 2014MI

IN JULY OF 2011 TOYOTA SENT A NOTICE OF RECALL ON THE 2WD SIENNA VANS FOR A PROBLEM OF EXCESSIVE CORROSION OF THE SPARE TIRE CARRIER. THEY SAID THE REMEDY WAS UNDER DEVELOPMENT. IT IS NOW DECEMBER AND EVERY TIME I CALL TOYOTA THEY SAY THEY HAVE NOT YET DEVELOPED A REMEDY AND ARE WORDING ON IT. HEIR TEMPORARY SOLUTION WAS TO REMOVE THE SPARE TIRE AND PUT IT IN THE BACK OF THE VAN. TO ME A REASONABLE TIME FOR THIS TO BE RESOLVED WOULD BE 1-2 MONTHS, IT IS NOW GOING ON 5 MONTHS AND NO NOTICE OF RESOLUTION. I FEEL THAT MYSELF AND EVERYONE ELSE EFFECTED BY THIS RECALL NOTICE HAVE WAITED FAR TO LONG. *TR

Tires
Filed Dec 23, 2014OH

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Dec 17, 201466,000 milesFL

WHILE DRIVING THE CAR, THE STEERING CAUTION LIGHT CAME ON AND THE STEERING WHEEL COMPLETELY LOCKED CAUSING THE VEHICLE TO PULL TO THE LEFT. BRAKES WHERE APPLIED TO SLOW DOWN VEHICLE. VEHICLE SHOWS NO RECALL FOR THIS AND TOYOTA HAS BEEN CONTACTED A FEW TIMES AND FEELS THIS IS NOT COVERED UNDER WARRANTY. CAR HAS BEEN PLACED ON COMPUTER AND SHOWS MANY FAULTY CODES, BUT THEY CANNOT FIGURE OUT THE PROBLEM, SINCE THIS PROBLEM IS INTERMITTENT. IT CONTINUES TO HAPPEN MORE OFTEN. TOYOTA WILL FIX ELECTRICAL STEERING AT OUR COST, BUT NOT SURE IF THAT IS, IN FACT, THE ISSUE. SEEMS LIKE A COSTLY FIX TO NOT KNOW FOR SURE AND ALSO A SAFETY ISSUE THAT WOULD NOT BE CAUSED BY WEAR AND TEAR, RATHER BY A FAULTY ELECTRICAL PROBLEM. WE DRIVE OUR CHILDREN AROUND IN THIS CAR AND FEAR THE SAFETY OF DRIVING THIS VEHICLE. TOYOTA STATES THAT THEY HAVE NOT SEEN THIS ISSUE BEFORE. VERY SCARY AND WE FOLLOWED WHAT THE USER MANUAL STATES WHEN THIS SAFETY INDICATOR COMES ON TO CALL TOYOTA AND STOP DRIVING TO PREVENT A FATALITY. PLEASE HELP....2 MONTHS LATER AND NO SOLUTION. *TR

Structure › Body › Door
Filed Dec 10, 201460,000 milesKY

POWER SLIDING BACK DOORS ATTEMPTING TO OPEN WHILE DRIVING, STICKS IN PARTIAL OPENING. FEAR DOORS WILL OPEN AND KIDS WILL FALL OUT WHILE DRIVING. MULTIPLE COMPLAINTS ONLINE WITH SAME PROBLEM. COSTS ARE EXPENSIVE TO REPAIR. *TR

Tires
Filed Dec 9, 2014MN

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/12/15*LJ UPDATED 6/3/2015 *JS

Engine
Filed Dec 7, 201440,000 milesMN

HELLO, I OWN A 2011 SIENNA LE V6. IN COLD WEATHER, IT HAS A PROBLEM WHEN BRAKING WHERE THE VEHICLE LURCHES FORWARD AS IT COMES TO A STOP. THE DEALER DROVE THE CAR AND NOTED NO ISSUES. HOWEVER, AS YOU CAN SEE ON THIS INTERNET THREAD, MANY OTHER OWNERS HAVE THE SAME ISSUE. HTTP://WWW.SIENNACHAT.COM/FORUM/193-PROBLEMS-MAINTENANCE-REPAIR/158410-ENGINE-REVVING-UP-JUST-BEFORE-STOP.HTML THIS ISSUE IS NOT JUST ANNOYING, I BELIEVE IT IS A SAFETY ISSUE, PARTICULARLY ON SLIPPERY SURFACES SUCH AS SNOW AND ICE WHICH ARE LIKELY TO OCCUR IN THE COLDER WEATHER THAT PRECIPITATES THIS ISSUE. I BELIEVE EITHER THE ENGINE OR TRANSMISSION PROGRAMMING NEEDS TO BE MODIFIED TO ADDRESS THIS ISSUE AS SOON AS POSSIBLE. THIS OCCURS WHEN THE ENGINE IS AT HIGH SPEED IDLE AFTER A COLD STOP, WHICH CAN LAST FOR MANY MILES AFTER YOU START DRIVING. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Toyota Sienna → · Every Sienna year → · How the figures are calculated →