TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR CHECK FAILED DUE TO DEFECTIVE WELDING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE WARRANTY ENHANCEMENT DOOR CHECK HAD EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS FAILURE 105,000.
2004 Toyota Sienna complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
PASSENGER SIDE SLIDING DOOR CABLE SNAPPED AND WILL NOT OPEN. PASSENGERS CAN BE TRAPPED IN THE VAN AND NOT ABLE TO GET OUT. THIS IS A KNOWN PROBLEM WITH TOYOTA SIENNA MINIVANS WITH ELECTRIC DOORS. IN ADDITION, THE MOTOR IS OFTEN KNOWN TO FAIL. THE THE CABLE HAS A BLACK SHEATHING THAT IS INADEQUATE AND WEARS CAUSING IT TO JAM IN THE PULLEY AND BREAK OR EXPOSING IT TO LATER CORROSION AND THEN IT WILL BREAK AS WELL. TOYOTA HAS KNOWN OF THIS PROBLEM FOR YEARS AND DOES NOT ISSUE A RECALL. YOU ONLY NEED TO CHECK THE TOYOTA FORUM TO CONFIRM THE PROBLEM WITH MANY OWNERS REPORTS. REPAIRS RUN $1,200 TO $2,000 AT THE TOYOTA DEALER. *TR
PASSENGER SLIDING DOOR WILL NOT OPEN. EVEN WHEN POWER IS TURNED OFF, THE DOOR WILL NOT OPEN MANUALLY WHICH IS A SAFETY HAZARD AS MY KIDS CAN NOT EXIT THE CAR FROM THAT DOOR IF THERE IS AN ACCIDENT. I RECENTLY RECEIVED A CSP LETTER FROM TOYOTA ABOUT THIS EXACT DOOR PROBLEM BUT THE LETTER STATES THE EXTENDED WARRANTY IS GOOD FOR 9 YEARS OR 120K MILES WHICH EVER COMES FIRST. UNFORTUNATELY, I RECEIVED THE LETTER JUST AFTER I HAD THE CAR FOR 9 YEARS. IF I HAD RECEIVED THE LETTER AND KNOWN ABOUT THE DOOR ISSUE BEFORE THE 9 YEARS, I WOULD HAVE TAKEN MY CAR IN TO BE FIXED. QUOTE FOR FIXING DOOR IS OVER $1,100. *TR
2004 TOYOTA SIENNA VAN DRIVER SIDE SLIDING DOOR CABLE FRAYED THEN BROKE AND DOOR JAMMED SHUT. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE ENTIRE DASHBOARD BECAME FRACTURED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED THE DEALER FOR INSPECTION. THE DEALER ADVISED THAT THE DASHBOARD MATERIAL WAS DEFECTIVE NEEDED TO BE REPLACED. THE DASHBOARD WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VSC AND THE TRACTION OFF LIGHT ILLUMINATED CAUSING THE BRAKE TO ENGAGE INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
THE SIENNA WAS IMPACTED FROM THE REAR WHEN STOPPED AT A STOP LIGHT. THE REAR, MOVING VEHICLE WAS TRAVELING AT 30-40 MPH. THE TOYOTA SIENNA THEN HAD IMPACT AT THE FRONT INTO ANOTHER VEHICLE. THIS THREE CAR PILE UP RESULTED IN THE SIENNA BEING A TOTAL LOSS/NOT REPAIRABLE. THE AIR BAGS FOR THE FIRST AND THIRD VEHICLES DEPLOYED ON IMPACT, AND NO INJURIES IN THOSE VEHICLES WERE REPORTED. THE AIR BAGS IN THE SIENNA DID NOT DEPLOY, AND RESULTED IN THE DRIVER RECEIVING A SEVERE NECK SPRAIN AND LOWER BACK PAIN. DRIVER WAS TAKEN BY AMBULANCE TO HOSPITAL AND RELEASED WITH WORK RESTRICTIONS FOR THREE DAYS. *TR
DASHBOARD HAS MULTIPLE HAIRLINE CRACKS. A LOT OF 2004 TOYOTA SIENNA HAVE THE SAME ISSUES WHEN I MADE AN ONLINE RESEARCH ABOUT THE PROBLEM. *TR
RECENTLY STARTED HEARING A POPPING NOISE WHEN OPENING DRIVERS SIDE DOOR. MY HUSBAND, A MECHANIC, INSPECTED DOOR AND NOTED THE WELDING AROUND THE DOOR CHECK ON THE DRIVERS SIDE DOOR IS CRACKED 3/4 WAY AROUND AND NEEDS TO BE REPAIRED. CALLED THE DEALERSHIP WHERE WE PURCHASED THE VAN TO GET MORE INFO AND WAS TOLD THAT THEY HAVE SEEN LOTS OF TOYOTA SIENNA VANS WITH THIS PROBLEM. THEY STATED THERE WAS A SPECIAL SERVICE BULLETIN IN 2007 BUT IT WAS NOW EXPIRED AND THERE WASN'T ANYTHING THEY COULD DO. WAS ADVISED TO CONTACT TOYOTA CUSTOMER SERVICE IN TORRANCE CALIFORNIA. WAS ADVISED TO GET IT FIXED AS THE DOOR CHECK COULD BREAK LOOSE DAMAGING MY VAN, OTHER VEHICLES AND POSSIBLE INJURING SOMEONE. CALLED TOYOTA CUSTOMER SERVICE AND WAS TOLD THERE WAS A SERVICE BULLETIN REGARDING THE FAULTY WELDING ON THE DRIVERS DOOR CHECK, BUT THAT WAS EXPIRED. I STATED I NEVER RECEIVED SUCH A BULLETIN OR I WOULD HAVE BEEN MADE AWARE OF THIS PROBLEM AND WOULD HAVE TENDED TO IT. WAS TOLD THEY WERE NOT RESPONSIBLE IF I GOT THE BULLETIN OR NOT. I ASKED WHAT I HAD DONE WRONG IN THE CARE AND KEEPING OF THE VEHICLE. THEY ANSWERED NOTHING. I ASKED WHAT I SHOULD HAVE DONE DIFFERENT REGARDING THE VAN'S DRIVERS SIDE DOOR AND HE ANSWERED ...NOTHING. I TOOK VAN TO BODY SHOP AND THEY CAN WELD IT FOR $650, BUT IT WILL JUST CRACK OUT AGAIN. NEW DOOR WILL BE $2000+. I DON'T SEE HOW THE CONSUMER SHOULD EAT THE COST OF TOYOTA'S FAULTY WELDING/MANUFACTURING, WHEN THERE ARE THOUSANDS OF VEHICLES HAVING THIS SAME EXACT PR
AFTER PRESSING THE BUTTON TO OPEN THE POWER SLIDING DOORS, THE CABLE SNAPPED AND WHIPPED. *TR
THE REAR LIFT GATE IS NOT STAYING IN PLACE WHEN LIFTED, IT FALLS ABOUT 10 INCHES AND THEN THE AUTOMATIC DOOR CLOSE ENGAGES. IF YOU TURN OFF THE AUTOMATIC DOOR, THEN IT SLAMS SHUT. THE STRUTS WERE ALREADY REPLACED ONCE UNDER THE FIRST RECALL. *TR
WHILE OPENING THE AUTOMATIC, PASSENGER SIDE, REAR SLIDING DOOR, THE CABLE FRAYED AND BECAME STUCK, CAUSING THE DOOR TO STOP MID WAY OPEN. THE DOOR WAS STUCK AND WOULDN'T OPEN OR CLOSE. WE WERE FINALLY ABLE TO GET IT CLOSED, WITH MUCH FORCE, SO THAT WE COULD CONTINUE DRIVING HOME (WE WERE OUT OF TOWN AT THE TIME). WE WERE TOLD BY TOYOTA THAT IT WOULD COST $3000 TO REPAIR THE PROBLEM, AS THE ENTIRE SYSTEM, NOT JUST THE CABLE, WOULD NEED TO BE REPLACED. I ASKED IF THEY COULD JUST MAKE IT SO THAT I COULD OPEN THE DOOR MANUALLY. HAVING A DOOR THAT WON'T OPEN IS A SAFETY HAZARD. THEY SAID NO. I TOOK THE VAN TO A REPAIR SHOP, WHERE THE OWNER CUT THE CABLE AND TOOK IT OUT. THIS ALLOWED THE DOOR TO BE OPENED AND CLOSED MANUALLY. HOW DID HE MANAGE TO DO SOMETHING THAT I WAS TOLD BY TOYOTA WASN'T POSSIBLE? HE DIDN'T CHARGE ME FOR THIS SIMPLE FIX. I HAVE LETTERS THAT I WROTE TO TOYOTA DETAILING WHAT HAPPENED. WE WERE OFFERED A FREE OIL CHANGE FOR OUR TROUBLE, WHICH I DECLINED AS I WILL NOT VISIT A DEALER AGAIN BY CHOICE, AND TOLD WE WOULD HAVE TO REPAIR THE ISSUE OURSELVES. A TOYOTA REP RECENTLY, 2012, TOLD ME THAT THERE ARE MANY COMPLAINTS WITH THIS SAME ISSUE, BUT A RECALL STATUS HAS NOT YET BEEN REACHED OR SET. VERY DISAPPOINTED THAT TOYOTA ALLOWS THIS TO CONTINUE TO HAPPEN. WHAT COULD OWNERS POSSIBLE DO TO MAKE A CABLE SNAP OR BREAK? IT'S OBVIOUS THIS IS A FAULTY DESIGN AND SHOULD BE REPAIRED. *TR
WENT OUTSIDE TO TRY TO OPEN MY DRIVER SIDE ELECTRICAL SLIDING DOOR AND THE CABLE SNAPPED. I CAN NO LONGER OPEN MY DOOR AND I HAVE A BABY THAT THE CAR SEAT IS ON THE WORKING SIDE AND NOW MY OTHER KIDS HAVE TO TRY TO JUMP OVER THE BABY OR GO OUT THE FRONT DOORS TO GET OUT OF THE CAR. *TR
SIX TIMES NOW DRIVING AT SPEEDS BETWEEN 30 AND 60 MPH MY TOYOTA MINI VAN'S VEHICLE TRACTION CONTROL HAS ACTIVATED, BRAKES GO ON, PULL ME INTO ANOTHER LANE, ALL LIGHTS FLASHING, CAR BEEPING. IT LASTS ANYWHERE FROM 3 SECONDS TO 10 SECONDS. IT IS ABSOLUTELY TERRIFYING. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT SHE OPENED THE FRONT DRIVER'S SIDE DOOR AND HEARD A LOUD METAL ON METAL SOUND AS THE DOOR DROPPED SLIGHTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS REFERRED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE DOOR WELD WAS THE SOURCE OF THE FAILURE AND IT COULD BE WELDED AGAIN BUT THE DOOR SHOULD BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 127,000.
TRIED TO OPEN MY DRIVER SIDE SLIDING DOOR AND THE CABLE JUST SNAPPED. NOW I CAN'T EVEN OPEN MY DOOR.I HAVE A CAR SEAT ON THE SIDE THAT WORKS AND MY KIDS HAVE TO JUMP OVER THE CAR SEAT OR GET OUT THE FRONT DOORS. IT'S NOT SAFE AT ALL AND IT'S TOO EXPENSIVE FOR ME TO FIX AS A SINGLE MOTHER WITH 3 CHILDREN.
THE RIGHT HEADLIGHT IS OUT. WATER, NOT JUST CONDENSATION, IS VISIBLE INSIDE THE ASSEMBLY. ADVICE BEING GIVEN IS THAT I SHOULD REPLACE THE ENTIRE ASSEMBLY (>$900) OR THE REPLACEMENT BULB (~$140) WILL LIKELY JUST BLOW AGAIN BECAUSE OF THE LEAK THAT IS ALLOWING WATER IN THE ASSEMBLY. *JB
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE STARTING THE ENGINE, HE NOTICED AN ABNORMAL SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE CRANK SHAFT PULLEY HAD DETACHED FROM THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V539000 (ENGINE AND ENGINE COOLING) BUT WASW ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
DRIVER'S SIDE SLIDING DOOR CABLE BROKE. THE HINGE CAME OFF THE TRACK DROPPING THE DOOR AND SCRATCHING THE BODY PANEL. DOOR WILL NO LONGER CLOSE. *TR
MY CAR IS A 2004 TOYOTA SIENNA AWD XLE LIMITED. THE VEHICLE WILL ACTIVATE THE VEHICLE SKID CONTROL (VSC) WITHOUT WARNING WHILE DRIVING ON SMOOTH DRY ROADS. THE EFFECT IS FOR THE VEHICLE TO APPLY BRAKES STRONGLY TO SPECIFIC WHEELS PULLING THE CAR STRONGLY TO ONE SIDE. THIS HAPPENS MOST FREQUENTLY WHILE DRIVING WINDING ROADS AND IN CORNERS. IT HAS BECOME MORE REGULAR IT IT'S OCCURRENCE AND HAS HAPPENED ON RELATIVELY STRAIGHT SECTIONS OF HIGHWAY MOST RECENTLY. A SIMILAR SITUATION OCCURRED APPROX 2 YEARS AGO. AT THAT TIME THE RETAILER REPAIRED IT BY ADJUSTING THE STEERING SENSOR USED BY THE VSC AND STATED THAT THIS SHOULD BE DONE PERIODICALLY DEPENDENT ON ALIGNMENT WORK DONE ON THE VEHICLE. THIS SOLVED THE ISSUE AT THAT TIME. IT IS VERY DANGEROUS BOTH TO THE VEHICLE WHICH REQUIRES GREAT EFFORT TO MAINTAIN CONTROL AND THE VEHICLES FOLLOWING IT WHICH ARE AT RISK OF REAR ENDING THE EFFECTED CAR. THE TOYOTA RETAILER INITIALLY INDICATED THAT A CATALYST FAILURE WAS THE CAUSE (YES THEY SAID THIS). I WAS TOLD THAT THE CAT FAILURE COULD INDUCE OTHER BRAKE AND ENGINE RELATED FAILURES. THE CAT WAS REPLACED AND THE VSC FAILURE HAS RESUMED. AT THIS TIME NO FAILURES OF ANY KIND ARE INDICATED. I HAVE RESEARCHED THIS TOPIC AND FIND ABOUT A DOZEN IDENTICAL FAILURES ON 2014 TOYOTA SIENNAS DOCUMENTED IN VARIOUS USER FORUMS. AS THERE ARE ONLY A FEW DOCUMENTED ON THE NHTSA SITE I AM CONCERNED THAT THE SITUATION IS UNDER REPORTED. MANY OF THESE USER FORUMS INDICATE THAT THE SYMPTOMS WERE REPORTED TO T
BELT ON DRIVER SIDE REPEATEDLY JAMS WHEN RETRACTING. *TR
THE CABLE FOR THE POWER DOOR ON MY 2004 TOYOTA SIENNA HAS BROKEN AND I RECENTLY LEARNED THAT TOYOTA WAS AWARE OF THE PROBLEM WITH THIS PART AND WAS OFFERING A CUSTOMER SUPPORT PROGRAM TO REPLACE THE DEFECTIVE POWER DOOR MECHANISM. UNFORTUNATELY WE DID NOT RECEIVE THE NOTICE OF THE PROGRAM FROM TOYOTA AND WHEN I CALLED TO GET INFORMATION, I WAS TOLD THAT EVEN THOUGH MY CAR ONLY HAS 79,360 MILES, I DO NOT QUALIFY FOR THE PROGRAM BECAUSE MY CAR IS 10 YEARS OLD. SPECIFICALLY, MY HUSBAND WAS TOLD BY THE CUSTOMER SERVICE SUPERVISOR THAT "TOYOTA DOESN'T MAKE EXCEPTIONS". I'M VERY CONCERNED THAT TOYOTA HAS YET TO ISSUE A SAFETY RECALL ON THIS PART AS THE DOOR IS JAMMED AND NO LONGER USABLE, PUTTING PASSENGERS IN THE BACK SEAT AT RISK BY NOT HAVING A SAFE WAY TO EXIT THE VEHICLE ON THE PASSENGER SIDE. TOYOTA IS AWARE OF THIS SAFETY ISSUE AND THEY ARE NEGLIGENT BY NOT ISSUING A REPLACEMENT, REGARDLESS OF THE AGE OF THE CAR, ESPECIALLY ON WITH SUCH LITTLE MILEAGE. ALTHOUGH I HAVE YET TO RECEIVE A COPY OF THE SECRET SERVICE BULLETIN, DESPITE REQUESTING ONE FROM THE CUSTOMER SERVICE REP, I UNDERSTAND THAT THE EXTENSION WAS ISSUED 12 MONTHS OR LESS FROM THE DATE THE 2004 WOULD GO OUT OF THE EXTENDED WARRANTY. *TR
OUR POWER SLIDING PASSENGER DOOR HAS HAD ISSUES OVER THE YEARS WHERE IT WOULDN'T FUNCTION PROPERLY, AND WE HAD IT REPAIRED AT TOYOTA. MOST RECENTLY, THE DOOR WOULDN'T OPEN AUTOMATICALLY, WE WOULD HAVE TO PUSH IT HARD TO MAKE IT OPEN OR CLOSE. THEN, THE DOOR JUST WOULDN'T CLOSE, AND WE HAD TO DRIVE HOME WITH IT PARTLY OPEN. WE BROUGHT IT INTO THE TOYOTA DEALERSHIP AND THEY TOLD US THE MOTOR NEEDS TO BE REPLACED, AT A COST OF OVER $2,000! WE CAN'T AFFORD THIS, SO WE TOLD THEM WE CAN'T FIX IT, BUT ASKED IF WE COULD MANUALLY OPEN IT. THEY CUT THE CABLE SO WE COULD MANUALLY OPEN IT, BUT THEY TOLD US NOT TO USE IT TOO MUCH OR IT MAY HAVE FURTHER ISSUES. NOW, IT APPEARS WE CANNOT USE THIS DOOR, WHICH MEANS MY CHILDREN NEED TO ENTER THE OPPOSITE DOOR, ENTERING FROM THE STREET. THIS IS A PROBLEM FOR US, BUT WE ARE STUCK BECAUSE WE CAN'T AFFORD THE HUGE REPAIR BILL. *TR
THE SEAT BELT HAS MANAGED SEVERAL TIMES BECOME TWISTED/JAMMED UP IN THE RETRACTOR PORTION OF THE SEAT BELT. IF AN ACCIDENT WERE TO HAPPEN IN THIS VEHICLE THE SEAT BELT WOULD FAIL TO OPERATE AS IT IS INTENDED, WHICH I FEEL WOULD RESULT IN SERIOUS INJURY. I WOULD LIKE TO HAVE OUR SEAT BELT FIXED AT THE COST OF TOYOTA. *TR
POWER SLIDING DOOR CABLE SNAPPED AND CHILDREN IN BACK SEAT CANNOT RIDE SAFELY, AS DOOR WILL NOT OPERATE PROPERLY. SPOKE TO TOYOTA, OPENED A CLAIM, WAS TOLD THE WARRANTY ENHANCEMENT NOTICE WAS ISSUED, BUT ALTHOUGH I WASN'T OVER MY MILEAGE, I WAS OVER THE DATE OF 1ST USE OF VEHICLE. THEY EXTENDED THE WARRANTY FOR THIS FAULTY PART FOR 9 YEARS, 120,000 MILES. MY VEHICLE SAT FOR 8 MONTHS AS WELL WHEN OUR OTHER TOYOTA, THE TUNDRA HAD ITS FRAME REPLACED...BUT EVEN THOUGH THEY STILL WILL NOT HELP. THEY OFFERED TO GIVE ME A GOOD DEAL ON ANOTHER TOYOTA...SERIOUSLY! I JUST LEASED A VENZA 3 MONTHS AGO. I DO NOT WANT ANOTHER VEHICLE, I WANT MINE FIXED SO MY PASSENGERS CAN SIT IN THE BACK SEAT SAFELY WITHOUT WORRY THE DOOR WON'T OPEN OR CLOSE ON THEM! *TR
DOOR HINGE ON DRIVERS SIDE BROKE AWAY FROM WELD AND MAKES A LOUD NOISE. PER MY MECHANIC THE WELDED POCKETS WITHIN THE DOOR HAVE MANY CRACKS IN THE SHEET METAL AND THE VAN NEEDS TO GO TO BODY SHOP. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DOOR HINGE FRACTURED FROM THE WELD. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING AND WAS ADVISED THAT THE DOOR HINGE NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE DOOR HINGE REPLACED. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.
CONDENSATION HAD BEEN BUILDING FOR A FEW MONTHS IN THE RIGHT PASSENGER SIDE HID HEADLIGHT, BUT HEADLIGHT WAS STILL OPERATIONAL. THE LOW BEAM HEADLIGHT FAILED IN FEBRUARY AND THE DEALER QUOTED US A PRICE OF $900. FOR THE PARTS ALONE. WHILE DOING RESEARCH ONLINE FOR LESS EXPENSIVE REPAIR OPTIONS, I NOTED MANY COMPLAINTS ABOUT THIS SPECIFIC PROBLEM WITH THIS MODEL YEAR. THIS IS NOT THE ONLY EXPENSIVE DESIGN FLAW WE HAVE ENCOUNTERED WITH THIS VEHICLE (RUN-FLAT TIRES AND NO SPARE). I BELIEVE TOYOTA NEEDS TO STAND BY ITS CUSTOMERS AND OFFER THEM A REASONABLY PRICED SOLUTION FOR THESE SAFETY ISSUES. *TR
TRACTION CONTROL UNEXPECTEDLY ENGAGED WHILE I WAS DRIVING ON THE CURVY HWY 17 FROM SANTA CRUZ TO SAN JOSE, CALIFORNIA ON JULY 04, 2012. THE TRACTION CONTROL LIGHT CAME ON WITH SOUND "BIP, BIP. BIP.... I LOST CONTROL OF THE CAR IN A VERY SHORT MOMENT AND CARS ADJACENT TO ME VEERED AWAY TO AVOID ME. I ALMOST CAUSED AN ACCIDENT. I HAD BOTH TOYOTA DEALERSHIP AND QUALIFIED AUTO SHOP TEST MY VAN, REPLACED A FAULT SENSOR (RECEMENDED BY TOYOTA DEALER) BUT THE SAME PROBLEM REMAINS. I HAD TOYOTA DEALERSHIP AND PRIVATE QUALIED AUTO TECHNICIAN TEST THE VAN AGAIN AND THEY COULD NOT REPEAT THE SAME PROBLEM, AND DETERMINED THAT THERE WAS NOTHING WRONG WITH IT. DURING THE PAST 12 MONTHS I EXPERIENCED TRACTION CONTROL PROBLEM AROUND 10 TIMES, THE LAST 2 TIMES WERE IN JULY 2013. THE PROBLEM HAPPENS ONLY ON CURVY ROADS, AT ANY SPEED, AND IN A VERY SHORT MOMENT, AROUND 1-5 SECONDS BEFORE THE TRACTION CONTROL LIGHT AND SOUND GO OFF. THIS IS A VERY SERIOUS SAFETY PROBLEM. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THE FRONT DRIVER'S SIDE SEAT BELT WEBBING FAILED TO RETRACT OR PROPERLY RESTRAIN HER. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE ENTIRE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE CURRENT MILEAGE WAS 140,000. *TR
THE DRIVER SIDE PASSENGER IS JAMMED AND WON'T OPEN OR CLOSE EVEN IN THE MANUAL MODE. I HAD TO DRIVE HOME WITH THE DOOR OPEN SLIGHTLY BECAUSE I COULDN'T GET THE DOOR SHUT. AFTER READING MANY FORUMS ONLINE IT SEEMS THAT THIS IS A PROBLEM WITH TOYOTAS AND IT IS A DEFECT WITH MANUFACTURING. *TR
MY WIFE AND I PURCHASED A 2004 TOYOTA SIENNA WITH 25,000 MI. IT WAS A USED VEHICLE WHEN WE PURCHASED IT. WHEN WE PURCHASED THE VEHICLE WE ALSO PURCHASED A 7 YEAR, 100,000 MILE BUMPER TO BUMPER EXTENDED WARRANTY THAT HAS CURRENTLY EXPIRED. APPROXIMATELY THREE MONTHS AGO WE NOTICES THAT WHEN COMING TO A STOP THERE WAS A THUMP BELOW THE VEHICLE WHICH WE ORIGINALLY THOUGHT WAS THE TRANSMISSION. MY WIFE AND I BROUGHT IT TO A LOCAL SHOP AND EXPLAINED THAT WHEN THE VEHICLE HITS APPROXIMATELY 15 MPH WE FEEL A THUMP BELOW THE VEHICLE TOWARDS THE CENTER. REGARDLESS OF BREAKING, ACCELERATING OR COASTING WE FELT A THUMP. WE HAD PROBLEMS WITH THE TRANSMISSION WHILE THE VEHICLE WAS UNDER WARRANTY. WE BROUGHT IT TO TOYOTA FOR REPAIR. TOYOTA REPLACED THE TRANSMISSION ?UNDER WARRANTY? AT APPROXIMATELY 95,000 MILES WITH A BRAND NEW TRANSMISSION. WE CURRENTLY HAVE THE VEHICLE AT A LOCAL REPAIR SHOP. THEY HAVE INFORMED US THAT THE WAY THAT THE TOYOTA TRANSMISSION WORKS IS THAT THEY HAVE A PIPE THAT RUNS THROUGH THE RADIATOR. THAT ALLOWS FOR COOLING FOR THE TRANSMISSION FLUID. WE WERE INFORMED THAT DUE TO AGE, THE PIPE SIMPLY CORRODED AND CRACKED CAUSING COOLANT TO LEAK INTO THE TRANSMISSION AND TRANSMISSION FLUID TO LEAK INTO THE RADIATOR. WE REQUESTED THE SIMPLEST SOLUTIONS AND WE WERE TOLD TO REPLACE THE RADIATOR AND FLUSH THE TRANNY AND HOPE FOR THE BEST. THE REPAIR SHOP HAS HAD THE VEHICLE FOR APPROXIMATELY A MONTH BECAUSE THE ORDERED AN AFTERMARKET RADIATOR IN AN EFFORT TO SAVE US MONEY. TH
PASSENGER SIDE REAR AUTOMATIC DOOR FAILS TO SENSE A PERSON STANDING IN THE FRAME, ENTERING OR EXITING, AND CLOSES ON THEM. PASSENGER SIDE REAR AUTOMATIC DOOR CLOSES AUTOMATICALLY WHEN ON A DOWNHILL SLOPE, CLOSING ON PASSENGER IF THEY ARE STANDING IN THE FRAME. PASSENGER SIDE REAR AUTOMATIC DOOR IS FAILING TO CLOSE AND POPS BACK OPEN, REQUIRING A FORCE CLOSE BY HAND. DRIVER SIDE REAR MANUAL DOOR FAILED TO CLOSE AND LATCH. DEALER INDICATED IT WAS DUE TO FAULTY WELDS. THE ENTIRE DOOR WAS REQUIRED TO BE REPLACED. *TR
PASSENGER SIDE POWER SLIDING DOOR CABLE BROKE MAKING THE DOOR INOPERABLE. THE VAN CANNOT BE EXITED ON THE PASSENGER SIDE. REPAIR INVOLVES MOTOR AND CABLE REPLACEMENT COSTING $1720. TOYOTA EXTENDED THE WARRANTY TO 9 YEARS FROM PURCHASE AND 120,000 MILES THEREBY ACKNOWLEDGING THEIR ISSUE TO A FAULTY PART. THEY WOULDN'T REPLACE IT UNTIL IT FAILED. THE CAR WAS GARAGED ITS ENTIRE 9 YEARS AND THEREFORE IT TOOK 127,550 MILES TO FAIL. EVEN THOUGH I AM WITHIN THE 9 YEARS OF PURCHASE BY 4 WEEKS, TOYOTA WON'T HONOR THE WARRANTY EXTENSION DUE TO BEING BEYOND 120,000 MILES. I WILL HAVE TO PAY THIS HIGH COST TO REPLACE A DOOR MOTOR OUT OF MY OWN POCKET. I WILL NEVER BUY A TOYOTA AGAIN. THIS CABLE SHOULD NEVER FAIL AND IS A FAULTY PRODUCT WHICH THEY HAVE ACKNOWLEDGED. *TR
DRIVER HAD FOOT ON BRAKE TO COMPLETE PARKING IN DRIVEWAY WHEN CAR HAD SUDDEN SURGE OF ACCELERATION AND 'JUMPED' INTO A WHEELBARROW AND A PILE OF DIRT BEYOND AND THE VEHICLE CAME TO A STOP. DEALER CHECKED CAR AND SAID THERE WAS NOTHING WRONG WITH IT. *TR
ACTUALLY HAPPENED LONG BEFORE 11/12 BUT FILING IT ALL TOGETHER - THIS MAY OR MAY NOT AFFECT THE AIRBAGS ON MY CAR. MY CAR HAS NEVER BEEN IN AN ACCIDENT WHERE THE AIRBAGS DEPLOYED, BUT THE ENTIRE DASHBOARD IS RIDDLED WITH CRACKS. THIS IS A COMMON PROBLEM IN THIS MAKE & MODEL & TOYOTA HAS NOT ADDRESSED IT. HAVE NO IDEA HOW I COULD DO A REPAIR. *TR
THIS IS A COMPLAINT, NOT NECESSARILY A SAFETY ONE, BUT A COMPLAINT NONETHELESS. THE AIR CONDITIONING WENT OUT TWICE & HAD TO BE REPLACED TWO TIMES. VERY EXPENSIVE REPAIR. DISAPPOINTED IN MY TOYOTA. *TR
STEERING FLUID LEAK ON PASSENGER SIDE EATING THROUGH RUBBER BOOT - REQUIRES REPLACEMENT OF RACK & PINION & SOME KIND OF RIGHT & LEFT FRONT BARS. THIS IS AN UNSAFE DEFECT IN THIS MODEL YEAR. APPARENTLY, OTHER 2004 SIENNA'S HAVE HAD THE SAME ISSUE. THIS IS A VERY EXPENSIVE REPAIR. *TR
THE LEFT DOOR OF THE TOYOTA SIENNA VAN STOPPED CLOSING PROPERLY A FEW YEARS AFTER WE BOUGHT IT. IT WILL NOT CLOSE ALL THE WAY AND WEARS DOWN THE BATTERY OF THE VAN. THE DOOR OPENS UNEXPECTEDLY FROM TIME TO TIME WHILE WE ARE DRIVING. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THERE WAS A SIGNIFICANT AMOUNT OF ANTI FREEZE MISSING FROM THE RADIATOR RESERVOIR. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 166,000. *TR
THE PAINT ON THE OEM 17" ALUMINUM RIMS FOR MY TOYOTA SIENNA STARTED BUBBLING AND PEELING. IF LEFT UNCHECKED, I WILL HAVE TO HAVE THE WHEELS EITHER REPLACED OR STRIPPED AND REPAINTED TO KEEP THE METAL FROM CORRODING AND THE RIMS FROM FAILING. THE BUBBLING HAPPENS ON THE INSIDE OF THE RIMS AS WELL, MAKING A GOOD SEAL WITH THE TIRE DIFFICULT AND CAUSING SLOW AIR LEAKS. THUS FAR TOYOTA REFUSES TO RECOGNIZE THE PROBLEM. *TR
SIENNA IS EXPERIENCING THE BROKEN WELDS ON THE DRIVERS SIDE DOOR CHECK POCKET. THE POCKET ALTHOUGH REPAIRED ONCE HAS NOW FRACTURED / CRACKED. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR DRIVER'S SIDE DOOR INDEPENDENTLY OPENED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE DOOR WAS UNABLE TO BE CLOSED AND HE HAD TO UTILIZE A BUNGEE CORD TO AVOID THE DOOR FROM REOPENING INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 114,000. THE VIN WAS NOT AVAILABLE. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THERE WAS A CLUNKING NOISE WHEN CLOSING OR OPENING THE FRONT DRIVER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE DOOR HAD TO BE RE-WELDED. AFTER THE REPAIR THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THE DOOR WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 93,000. *TR
SLIDING SIDE DOOR AUTOMATIC OPENER CABLE BROKE, DISABLING THE OPENER. DO NOT USE THAT DOOR ANYMORE BECAUSE IT CAN STICK IN THE OPEN POSITION NOW. THIS IS COVERED BY A CUSTOMER SUPPORT PROGRAM (CSP) THAT IS GOOD FOR 9 YEARS OR 125,000 MILES, BUT MY CAR IS PAST THAT. SINCE THIS IS A KNOWN PROBLEM, AND SINCE IT CAN BE EXPECTED TO OCCUR, BUT OCCUR LATER THAN THE WARRANTY FOR DOORS THAT AREN'T USED THAT OFTEN, I FEEL TOYOTA SHOULD FIX THIS PAST THEIR EXTENDED WARRANTY. *TR
FRONT PASSENGER SEAT BELT FOLDS OVER ON ITSELF WHEN PULLED TO ENGAGE. THIS PROHIBITS THE USE OF THE SEATBELT. DOES NOT HAPPEN EVERY TIME BUT PROBABLY OCCURS 15 TO 20 TIMES A YEAR. WHEN IT JAMS IF THE OCCUPANT DOES NOT KNOW HOW TO CORRECT THE PROBLEM THEY RIDE WITH NO SEATBELT PROTECTION. TOYOTA WASHES THEIR HANDS AND STATES THAT IT IS OUT OF WARRANTY. *TR
OUR LOCAL TOYOTA DEALER REPLACED THE LIFT GATE STRUTS DUE TO A RECALL EVEN THOUGH THE ORIGINAL STRUTS WERE FINE. AFTER THE REPLACEMENT, THE NEW STRUTS DO NOT WORK PROPERLY DURING WARM WEATHER. THE LIFT GATE WILL PARTIALLY GO DOWN AND THEN THE LIFT GATE JERKS BACK UP AND DOES NOT CLOSE. THE DEALER WAS CONTACTED ABOUT THIS PROBLEM AND THE CAR WAS TAKEN BACK IN. DEALER SAID THEY "DIDN'T KNOW WHAT TO DO" AND WOULD CONTACT TOYOTA AND CALL US BACK. THEY NEVER DID. *TR
PASSENGER SIDE BACK SLIDING DOOR (AUTOMATIC) CORD BROKE. THE WIRE THAT IS LIKE THE PULLEY FOR THE DOOR FRAYED AND BROKE, MAKING THE DOOR INOPERABLE. THE MOTOR STILL WORKS FIN THOUGH. MY CONCERN IS OF MY CHILDREN'S SAFETY. THE DOOR WILL NOT LATCH SECURELY NOW, AND/OR OPEN COMPLETELY. WE HAVE SHUT THE AUTO DOOR OFF, BUT IT MAKES NO DIFFERENCE. THE DOOR GETS STUCK IN OPEN POSITION AND IS A SAFETY ISSUE. WE HAVE SET THE CHILD LOCK AS WELL. WE WILL NOT BE USING THAT DOOR AT ALL, IN CASE IT TRAPS ONE OF THE ARMS/LEGS OF OUR PASSENGERS. TOYOTA IS REQUESTING THOUSANDS OF DOLLARS TO FIX IT... *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE SPARE TIRE CARRIER CABLE HAD RUSTED AND THE SPARE TIRE WAS DANGLING UNDER THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V160000 (STRUCTURE) IN 2010. THE CONTACT ALSO STATED THAT THE DEALER CUT THE CABLE AND RESET THE SPARE TIRE. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS REPAIRED PROPERLY AND THERE WOULD BE NO OTHER REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 115,000. *TR
LOUD POPPING NOISE IN DRIVER'S DOOR. TOYOTA DEALER QUICKLY KNEW THE "DOOR CHECK" NEEDED TO BE REPLACED JUST BASED ON MY DESCRIPTION. COST ME $700 TO FIX, AND THAT WAS BECAUSE I HAD A 15% OFF COUPON. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Toyota Sienna → · Every Sienna year → · How the figures are calculated →