2004 Toyota Sienna complaints

WHILE DRIVING THERE WAS A VERY LOUD SCREECH FROM THE MOTOR, ON AND OFF, THEN THE POWER STEERING WENT OUT, VERY HARD TO TURN STEERING WHEEL, LUCKILY I WAS ABLE TO FORCE IT THE FEW MILES LEFT HOME. THEN I NOTICED THE A/C WAS NOT COLD, THIS WAS INTERMITTENT, NOW, NO A/C AT ALL. JUST HOT AIR. THIS STALLED OF FAILED WHILE IN TRAFFIC, I COULD HAVE HAD SERIOUS PROBLEMS LIKE GETTING HIT BECAUSE I COULD NOT TURN THE VEHICLE READILY, OR EASILY. *TR

TOYOTA SIENNA FRACTURED DEFECTIVE LEFT FRONT DOOR CHECK POCKET POPPING NOISE DUE TO WELD FAILURES. HERE IS THE VIDEO FROM THE WEB IT SHOW MANY SIENNA OWNERS HAVE: HTTP://WWW.YOUTUBE.COM/WATCH?V=5EOLQNSPIMU&NR=1&FEATURE=ENDSCREEN. *TR

THE REAR SLIDING DOOR CABLE FRAYED AND SNAPPED. WHEN I OPENED DOOR IT JAMMED AND WOULD NOT CLOSE. I HAD TO DRIVE WITH DOOR HALF WAY OPEN TO GET WHERE I COULD GET IT FIXED. *TR

THE FIRST INCIDENT IS THAT THE PASSENGER SIDE SLIDING DOOR STARTED TO RUB THE PAINT OFF THE BODY, SO WE DISABLED IT SINCE THE DEALER SAID IT WAS OUT OF WARRANTY AND WOULD COST US $1800. A COUPLE YEARS LATER THE DRIVER SIDE SLIDING DOOR SEIZED AND WOULDN'T CLOSE. I HAD TO DRIVE TO WHERE MY WIFE AND KIDS WERE STRANDED AND CUT THE DOOR'S CABLES, SO SHE COULD DRIVE HOME. A COUPLE YEARS AFTER THAT I RECEIVE AN EXTENDED WARRANTY LETTER FROM TOYOTA FOR THEIR SLIDING DOORS, HOWEVER, SINCE THERE IS A 120,000 MILE STIPULATION AND OURS HAD MORE MILES THAN THAT THEY SAID SORRY WE ARE OUT OF LUCK. TOYOTA EXTENDED THE WARRANTY BECAUSE THEY KNEW THERE WAS A PROBLEM WITH THEIR SLIDING DOORS, BUT SET STIPULATIONS, LIKE MILEAGES, SO MANY PEOPLE COULD NOT TAKE ADVANTAGE!!! I ALSO HAD A PROBLEM WITH THE DRIVER'S DOOR HINGE WELD BREAKING, THE DEALER ONCE AGAIN TOLD ME THERE WAS NO RECALL AND IT WOULD COST ME A FEW HUNDRED DOLLARS TO WELD IT BACK TOGETHER. AFTER LOOKING AT THE HINGE'S WELD I COULD TELL IT WAS AN ASSEMBLY MISSTAKE. SINCE I KNOW HOW TO WELD I REMOVED THE DOOR MYSELF AND RE-WELDED THE HINGE. SEVERAL MONTHS AFTER FIXING IT MYSELF I FOUND OUT THERE WAS A RECALL. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT MOISTURE ACCUMULATED IN THE FRONT PASSENGER'S SIDE HEADLIGHT, REDUCING THE CONTACT'S VISIBILITY OF THE ROADWAY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE HEADLIGHT ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 100,000.

WE WILL BE GOING ANYWHERE FROM 35 TO 55 MILES AND OUR VSC LIGHT COMES ON AND THE VAN SLOWS, OTHER TIMES THE SPEED WILL SLOW IT SELF AND THAN WILL SPEED UP ON IT'S OWN. WHEN THAT (VSC) LIGHT AND SOUND COMES ON THE VAN WILL ALSO SKID. THERE MUST BE SOMETHING WRONG WITH VSC SYSTEM. THIS VAN IS STILL IN VERY GOOD CONDITION, WE SURE SWISH SOMEONE COULD TELL US WHAT THE PROBLEM IS THIS SEEMS TO BE A VERY SERIOUS MATTER. READING ALL THE OTHER COMPLAINTS THIS IS NOT RANDOM AND TOYOTA SHOULD GIVE THIS MATTER SERIOUS CONSIDERATION. *TR

THE 2004 THROUGH 2010 TOYOTA SIENNA MODELS HAVE A KNOWN DEFECT IN THE CABLE ASSEMBLY OF THE POWER SLIDING DOORS. MY 2004 SIENNA HAS THE SAME PROBLEMS AS NUMEROUS OTHER VEHICLES WITH A LOUD GRINDING NOISE ON THE PASSENGER SIDE POWER SLIDING DOOR DUE TO A FRAYING CABLE THAT MAKES IT IMPOSSIBLE TO OPERATE THE DOOR OR EXIT THE VEHICLE IN AN EMERGENCY. TOYOTA HAS TAKEN THE STEP TO EXTEND THE WARRANTY ON SLIDING DOORS BUT ONLY TO 9 YEARS OR 120K MILES WHICHEVER COMES FIRST. THIS IS A KNOWN MANUFACTURING DEFECT AND A SAFETY ISSUE THAT SHOULD BE DEALT WITH BY ISSUING A FULL RECALL RATHER THAN EXTENDING THE WARRANTY. QUOTED REPAIRS FROM MY LOCAL TOYOTA DEALER WERE AROUND $1500. THESE REPAIRS ARE COVERED ONLY FOR THOSE WHO THE EXTENDED WARRANTY IS IN EFFECT. PLEASE NHTSA ORDER TOYOTA TO ISSUE A FULL RECALL ON 2004-2010 TOYOTA SIENNA POWER SLIDING DOORS. *TR

THE FRONT PASSENGER SEAT BELT OFTEN GETS FOLDED AND JAMMED AND DOES NOT RETRACT. IT TAKES A LOT OF MESSING WITH TO GET IT TO RETRACT. TODAY, I COULD NOT GET IT TO RETRACT, SO IT IS EXTENDED ALL THE WAY SO NOONE CAN SAFELY SIT IN THE FRONT SEAT. *TR

MY WIFE WAS SHOPPING WITH MY 3 YEAR OLD DAUGHTER AND DOG AND COULDN'T GET THE DRIVERS SIDE AUTO SLIDING DOOR TO SHUT. I ARRIVED AND NOTICED THE CABLE SHEATHING WAS FRAYED APPROXIMATELY 6 INCHES IN FROM THE PULLEY SYSTEM. THE DOOR WOULD AUTO SLIDE UNTIL THIS FRAYED PART HIT THE PULLEY, SEIZE AND RETURN OPEN. I MANUALLY TRIED PULLING THE DOOR SHUT THINKING I COULD GET THE FRAYED PART THROUGH THE PULLEY, BUT I GUESS THE TOLERANCES WERE TOO TIGHT AND IT WOULDN'T ALLOW CLOSURE. THE LOCAL TOYOTA DEALERSHIP TOLD ME TO CUT THE CABLE SO I CUT THE TENSIONER CABLE PORTION BEHIND THE DOOR TO ALLOW IT TO CLOSE. AFTER DROPPING OFF AT THE TOYOTA, THEY DEMANDED A $1000 UPFRONT FEE FROM MY WIFE FOR A NEW MOTOR. I AM TRYING TO GET THEM TO CANCEL THE MOTOR PURCHASE SINCE THE MOTOR STILL WORKS, BUT HAVEN'T GOTTEN THROUGH YET. THE LOCKING MECHANISM STILL WORKS (AFTER I CUT THE CABLE AND WAS ABLE TO SHUT THE DOOR). WITH THE NUMBER OF COMPLAINTS, NHTSA NEEDS TO BRING THIS UP TO TOYOTA AND MAKE A RECALL. *TR

THE FRONT PASSENGER SEAT BELT HAS A TENDENCY TO JAM WHENEVER PUT ON IN A CERTAIN WAY. I HAVE FOUND A WAY TO ALMOST CONSISTENTLY REPEAT IT AND HAVE FOUND THAT IT TENDS TO HAPPEN WITH PASSENGERS OF GREATER GIRTH OR STATURE. DEFINITELY MORE LIKELY TO HAPPEN WHEN THE PASSENGER PULLS THE SEATBELT OUT FORWARD TOWARDS THE DASHBOARD TO PUT IT ON. WHAT HAPPENS IS THE BELT FOLDS OVER DUE TO THE DESIGN OF THE PIVOT AREA AND GETS JAMMED IN THE GAP RESULTING IN AN INOPERATIVE SEATBELT. THIS HAS HAPPENED SO MANY TIMES THAT THE SEATBELT TENSION ON THE PASSENGER SIDE IS NOW NOTICEABLY LOWER THAN THE DRIVER'S SIDE. ALSO REPRODUCIBLE ON THE DRIVER'S SIDE BUT HAPPENS LESS FREQUENTLY MOSTLY DUE TO A CONSISTENT DRIVER. DEFINITELY A HAZARD IF IT CAN'T BE UNJAMMED AS THE SEATBELT CANNOT BE FASTENED OR USED PROPERLY. THERE IS ALSO A HIGH CHANCE OF CAUSING THE BELT TO TWIST INSIDE THE PILLAR WHEN TRYING TO UNJAMMING IT THEREBY DECREASING ITS STRENGTH. HAVE NOT FOUND A WAY TO CONSISTENTLY UNJAM IT EASILY AND USUALLY JUST REQUIRES LOTS OF MANIPULATION. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR WOULD EXHIBIT A LOUD POP WHEN BEING OPENED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE WELDING WAS FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND SHE WAS CONCERNED THAT THE AIR BAG WOULD DEPLOY INADVERTENTLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO INFORMED HER THAT THE ENTIRE DASHBOARD WOULD NEED TO BE REPLACED. FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 91,000. UPDATED 06/17/13 *BF

I WAS DRIVING 10 MPH TOWARDS THE GROCERY STORE PARKING LOT WHEN SUDDENLY THE STEERING WHEEL WILL NOT TURN. I ALMOST HIT A TREE SINCE THE CAR WENT OVER THE CURB. I HAD TO STOP THE ENGINE. THIS HAPPENED AGAIN ON MY WAY HOME THAT NIGHT. IT WAS VERY DANGEROUS. I IMMEDIATELY CALLED TOYOTA THE FOLLOWING DAY (1-800-331-4331) AND WAS TOLD THAT THERE HAD NEVER BEEN NO RECORD OF ANY COMPLAINT WITH A SIMILAR ISSUE ON THE 2004 SIENNAS. BUT TONIGHT , I AM SO SURPRISED THAT THERE HAD BEEN A LOT OF COMPLAINTS ABOUT THIS. *TR

THE FRONT SEAT BELTS--ESPECIALLY THE PASSENGERS SEAT BELT, OFTEN BECOME STUCK WHEN EXTENDED BECAUSE OF TWISTING AND FOLDING UP UPON ITSELF. SOMETIMES THE SEAT BELT CANNOT RETRACT AT ALL; MORE OFTEN THAN NOT, BECAUSE OF THE TWISTING, THE SEAT BELT BECOMES JAMMED IN THE FULLY EXTENDED POSITION. THE RESULT IS THAT THE IT THE OCCUPANT ISN'T (ADEQUATELY) RESTRAINED. THIS HAPPENS 5 - 8 TIMES PER WEEK. ALSO A PROBLEM, BECAUSE THE BELT IS NOT RETRACTED, IT FREQUENTLY GETS SLAMMED IN THE DOOR WHEN THE DRIVER OR PASSENGER GET OUT OF THE VEHICLE. OVER TIME, THE INTEGRITY OF THE BELT WILL SUFFER FROM THIS. I NEVER KNOW WHEN THE BELT WILL TWIST. IF A PASSENGER LEANS FORWARD AND THEN BACK,THAT IS ENOUGH FOR THE BELT TO TWIST UPON RETRACTION. NOW I HAVE AN IMPROPERLY RESTRAINED PASSENGER AT RISK FOR INJURY IN A MOVING VEHICLE. PLEASE DO NOT WAIT FOR A FATALITY BEFORE ACTING ON THIS. WE REQUIRE OCCUPANTS TO WEAR BELTS FOR A REASON. IT IS THE LAW. IF TOYOTA'S BELTS ARE FAILING, WE LOSE THE BENEFIT OF THE SEAT BELT AND ARE UNPROTECTED. PLEASE SEE OTHER WEBSITES THAT LIST THIS PROBLEM, THE VIN NUMBERS OF THESE CARS ARE SIMILAR. HTTP://WWW.CARPROBLEMZOO.COM/TOYOTA/SIENNA/SEAT-BELT-PROBLEMS.PHP AND ALSO HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2004/TOYOTA/SIENNA/SEAT+BELT. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT NOTICED THAT THE ENTIRE DASHBOARD WAS CRACKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHERE THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 8/26/13 *CN

DURING OPENING AND CLOSING THE FRONT DOOR ON DRIVER SIDE, IT MAKES A LOUD POPPING NOISE. *TR

UPON PRESSING THE OPEN BUTTON ON THE REMOTE FOR THE PASSENGER SIDE SLIDING REAR DOOR, IT MAKES NOISE BUT DOES NOT OPEN. UPON FURTHER INVESTIGATION WE REALIZED THE CABLE HAD FRAYED AND THE DOOR GOT JAMMED HALF WAY OPEN. WE TOOK IT TO THE DEALERSHIP AND WERE TOLD TO ASK FOR AN EXCEPTION BUT BECAUSE IT WAS NOT COMPLETELY BROKEN THEY WOULD NOT FIX IT! THIS POSES A SAFETY ISSUE AS THE ONLY EXIT FOR REAR PASSENGERS IS NOW THE DRIVERS SIDE REAR DOOR UNTIL IT BREAKS AS WELL. RESEARCH SUGGESTS WE ARE JUST BARLEY OVER AND ONLY MONTHS BEYOND THE EXTENDED WARRANTY SERVICE FOR THIS DEFECT @ 120K OR 9YRS, LEAVING US TO ABSORB THE ENTIRE 1500-1800$ COST ASSOCIATED WITH REPAIR. *TR

THE DRIVER DOOR MAKES A DOUBLE CLICKING SOUND EITHER ON OPENING OR CLOSING. TRIED PUTTING DW40, BUT DID NOT WORK. AFTER "GOOGLING" THE PROBLEM, DISCOVERED THAT MANY OTHER TOYOTA SIENNA OWNERS HAVE THE SAME PROBLEM. IT SEEMS AN ISSUE WITH THE WAY THE WELDING IS DONE ON THE DOOR. SOME BLOGGERS HAVE SAID THAT THE DEALER FIXED IT AT NO CHARGE. OTHERS STATE THAT THE DEALER AND/OR TOYOTA WILL NOT ADDRESS THE ISSUE BECAUSE THE VEHICLE IS OUTSIDE THE WARRANTY. MY DEEPEST FEAR IS THAT MANY DRIVERS HAVE STATED THAT THE DOOR HAS NOT OPENED AT ALL AND THAT THEY NEED TO EXIT THE CAR FROM THE PASSENGER SIDE. THIS IS OBVIOUSLY A MANUFACTURERS DEFECT AND DEFINITELY POSES A DANGER IF THE DRIVER CANNOT EXIT THE CAR, ESPECIALLY IF THERE IS AN EMERGENCY. THANK YOU! *TR

UPON TRYING TO OPEN THE MANUAL, REAR SLIDING DOOR ON THE DRIVER'S SIDE, IT ONLY OPEN A FEW INCHES. ALMOST FELT LIKE IT WAS HITTING SOMETHING, PREVENTING IT FROM FULLY OPENING. TOOK IT TO A LOCAL, REPUTABLE MECHANIC, WHO TRIED TO "FEEL" IF ANYTHING WAS STUCK IN THE TRACK. DID NOT SEE OR FEEL ANYTHING IN THE TRACK. AFTER READING SEVERAL TOYOTA BLOGS, INCLUDING THIS SITE, IT SEEMS THAT A SAFETY FEATURE HAS MALFUNCTIONED. THERE IS A SAFETY FEATURE WHICH PREVENTS THE DOOR FROM OPENING COMPLETELY WHEN THE FUEL DOOR IS OPEN. THE MECHANIC SAID THAT THE ENTIRE DOOR WOULD HAVE TO BE TAKEN OFF, ACCESSING IT BY REMOVING THE CENTER SEATS AND GOING IN FROM THE OPPOSITE SLIDING DOOR. A COSTLY JOB. THIS IS APPARENTLY A MANUFACTURER DEFECT. I HAVE TWO 9 YEAR OLD BOYS, AND IF WE WERE INVOLVED IN A ACCIDENT, ONE OF THEM WOULD NOT BE ABLE TO GET OUT FROM HIS SIDE...THIS POSES A GREAT DANGER TO MY CHILD. THIS NEEDS FURTHER INVESTIGATION BY THE NHTSA.GOV AND A RECALL ISSUED BY TOYOTA! *TR

UPON PRESSING THE OPEN BUTTON ON THE REMOTE FOR THE PASSENGER SIDE SLIDING REAR DOOR, THERE WAS ALOT OF GRINDING AND SCREECHING AND THE DOOR ONLY OPENED PARTIALLY. UPON FURTHER INVESTIGATION WE REALIZED THE CABLE HAD SNAPPED AND THE DOOR GOT JAMMED HALF WAY OPEN. AFTER SOME CONSIDERABLE EFFORT WE WERE ABLE TO CLOSE THE DOOR MANUALLY BUT IT WAS FOR THE LAST TIME. THE DOOR IS NOW STUCK CLOSED AND IS COMPLETELY INOPERABLE. THIS POSES A SAFETY ISSUE AS THE ONLY EXIT FOR REAR PASSENGERS IS NOW THE DRIVERS SIDE REAR DOOR UNTIL IT BREAKS AS WELL. RESEARCH SUGGESTS WE ARE JUST A FEW MILES OVER AND ONLY MONTHS BEYOND THE EXTENDED WARRANTY SERVICE FOR THIS DEFECT @ 120K OR 9YRS, LEAVING US TO ABSORB THE ENTIRE 1500-1800$ COST ASSOCIATED WITH REPAIR. *TR

DASHBOARD CRACKED, FROM LEFT TO RIGHT. *TR

DRIVER SIDE DOOR WON'T OPEN ALL THE WAY AND THE DRIVER SIDE WINDOW WON'T GO ALL THE WAY DOWN. TOYOTA EXTENDED THE WARRANTY FOR A KNOWN DEFECTED WELD HOWEVER THIS WARRANTY IS FOR A 5 YEAR TERM OR 100K MILE FOR AN VERY IMPORTANT PART OF THE CAR. BECAUSE THE WINDOW WON'T GO DOWN TO PAY TOLLS I MUST OPEN THE DOOR. THE MAY CAUSE A DANGEROUS SITUATION. TOYOTA SHORT CHANGED ANY OWNER OF THIS VEHICLE BY NOT RECALLING THE VEHICLE FOR THIS DEFECT. *TR

ONCE OPENED, THE VEHICLE DOOR WOULD NOT CLOSE. I HAD TO USE EXCESSIVE FORCE TO GET IT TO CLOSE & THE ONLY WAY IT DID SO WAS AFTER THE POWER SLIDING DOOR CABLE HAD SNAPPED. HAD THIS HAPPENED WHILE AWAY FROM HOME, I MAY HAVE HAD TO DRIVE HOME WITH THE DOOR OPEN. *TR

MY TIRES WERE GETTING WORN OUT AT ABOUT 20000 MILES, THOUGH I TOOK TO TOYOTA DEALER SHIP THEY NEVER IDENTIFIED THAT THE PROBLEM WAS WITH THE LOWER CONTROL ARM. RECENTLY IT WAS IDENTIFIED THAT BOTH THE LOWER CONTROL ARMS BUSHINGS WERE DAMAGED AND IT COST MORE THAN $1100 TO REPLACE IT. I UNDERSTAND THAT LOWER CONTROL ARMS WERE ON RECALL BUT MY VEHICLE WAS NOT PART OF THE RECALL / NEVER RECEIVED RECALL NOTICE. *TR

BOTH FRONT SEAT BELTS ON THIS VEHICLE FOLD OVER AND BIND UP. THEY CANNOT BE RETRACTED PROPERLY. THE FRONT PASSENGER SIDE IS BOUND SO BAD, IT IS UNUSABLE. FRUSTRATING. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DOORS WERE TOO HEAVY FOR THE VEHICLE AND BEGAN TO FALL OFF THE HINGES. THE DOORS WOULD ALSO FREEZE AND COULD NOT BE OPENED WHEN IT WAS SNOWING OR THERE WAS FREEZING RAIN. THE SLIDING DOOR COULD NOT BE OPENED ELECTRONICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO A DEALER AND THE CONTACT WAS INFORMED THAT THE SLIDING DOOR SUB-CONTROL ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THEY WOULD RETURN HER CALL AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30 AND THE CURRENT MILEAGE WAS 119,350.

OUR 2004 TOYOTA SIENNA MINIVAN WAS PARKED. I OPENED THE PASSENGER SIDE REAR SLIDING DOOR REMOTELY WITH THE KEY FOB. I INSTANTLY HEARD A POPPING/CRUNCH NOISE, AND HEARD IT AGAIN WHEN I CLOSED THE DOOR. I DISCOVERED THAT THE EXTERIOR CABLE THAT CONTROLS THE SLIDING MOTION OF THE DOOR HAD FRAYED AND THE PLASTIC SHEATHING OF THE CABLE WAS GONE. THE TOYOTA DEALER (INSTANTLY FAMILIAR WITH THE PROBLEM) ADVISED THAT I WOULD HAVE TO REPLACE BOTH THE CABLE AND THE MOTOR FOR A COST OF $1300, AND THAT THERE WERE NO LESS COSTLY OPTIONS. THIS IS A SAFETY ISSUE THAT SHOULD HAVE BEEN ADDRESSED BY TOYOTA LONG AGO SINCE IT WAS CLEARLY A DESIGN FLAW...AND THEIR RECENT "EXTENDED WARRANTY" EXCLUDES WAY TOO MANY VEHICLES. EDMUNDS.COM COMPLAINTS SPECIFICALLY ADDRESSING THIS TOYOTA SIENNA DOOR ISSUE BEGAN IN 2006, AND NOW THERE ARE 74 PAGES AND 740 REPORTS OF DAMAGED CARS AND KIDS AT RISK DUE TO INABILITY TO OPEN THE DOOR, CABLES SNAPPING AND PARTS HITTING PEOPLE IN THE FACE, PEOPLE ATTEMPTING TO ADDRESS THE ISSUE BY SIMPLY REMOVING THE CABLE AND OPERATING THE DOOR MANUALLY ONLY TO FIND THAT THE DOOR GETS STUCK IN THE OPEN POSITION AND WILL NOT CLOSE, AND OWNERS REPLACING THE EXPENSIVE CABLE/MOTOR COMPONENT AT AN EXORBITANT COST ONLY TO HAVE THE PROBLEM RECUR. OWNERS OF THESE VEHICLES AND THEIR CHILDREN ARE AT RISK. PLEASE ADDRESS THIS ISSUE PROMPTLY. *TR

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE SLIDING DOOR MALFUNCTION. *SMD THE CONSUMER STATED THE LEFT SLIDING DOOR CAME OFF TRACK, AFTER THE CABLE SYSTEM MALFUNCTIONED. WHEN THE DOOR FELL DOWN TO THE SIDE STEP, IT SHATTERED THE LEFT REAR WINDOW.

FRONT DRIVE AND PASSENGER SEAT BELTS ARE GETTING JAMMED. SOME TIME, UNABLE TO RELEASE THE SEAT BELT, OTHER TIME, SEAT BELT WILL NOT GET LOCKED. *TR

THE FRONT SEAT BELTS DO NOT RETRACT. I JUST BOUGHT THIS VEHICLE USED NEW YEARS EVE AND THE FIRST TIME USED THE SEAT BELTS JAMMED. I JUST LOOKED ON LINE TO SEE IF THERE IS A FIX AND THERE ARE NONE LISTED, BUT HUNDREDS OF SIENNAS WITH THIS PROBLEM. THIS IS A SAFETY PROBLEM BECAUSE I STILL HAVE TO USE THE VAN, BUT THE FRONT SEAT BELTS DO NOT RETRACT TO TIGHTEN AROUND PASSENGERS. *TR

WENT TO OPEN THE DRIVERS SIDE AUTOMATIC SLIDING DOOR ON MY 2004 SIENNA XLE, THE DOOR OPENED ABOUT 6 INCHES AND STOPPED. I GOT OUT TO OPEN IT MANUALLY AND IT WOULD NOT OPEN. I WAS ABLE TO CLOSE IT AND THAT IS WHEN I SAW A CABLE HANGING DOWN THE SIDE OF THE VAN, THAT'S WHEN I FIGURED OUT THE CABLE THAT OPENS THE DOOR HAD BROKE. I AM NOW UNABLE TO USE THE DOOR AS IT WILL ONLY OPEN ABOUT SIX INCHES. IT WILL NOW COST ME $1200 TO GET IT FIXED AS IT IS ABOUT SIX MONTHS PAST THE 9 YR. 120000 MILE EXTENDED WARRANTY TOYOTA HAD PUT ON THIS PART. I AM OBVIOUSLY NOT THE ONLY ONE THAT HAS HAD THIS PROBLEM AND AM HOPING THE PASSENGER SIDE DOOR DOES NOT GO THROUGH THE SAME ISSUE COSTING ME ANOTHER $1200. *TR

THE FRONT SEAT BELTS (BOTH DRIVER AND PASSENGER SIDE) ARE EASILY JAMMED AND GETTING FOLDED OVER SO THAT THE SEAT BELT NEITHER RETRACTS OR PULLS OUT. IT IS EXTREMELY DIFFICULT TO UNJAM THE BELT, AND OFTEN NECESSITATES DRIVING WITHOUT THE SAFETY OF AN EFFECTIVE SEAT BELT. THIS HAS NEVER HAPPENED IN ANY OTHER MAKE/MODEL CAR I'VE DRIVEN - TOYOTA NEEDS TO ADDRESS THIS SAFETY ISSUE PROMPTLY. *TR

NUMEROUS TIMES THE SEAT BELT FOLDS AS IT IS PULLED OUT AND THEN JAMS. PRIOR TO TODAY I HAVE BEEN ABLE TO GET IT UNFOLDED. TODAY I AM NOT ABLE TO AND NOW CANNOT DRIVE MY CAR SAFELY. IF I CAN'T FIX IT MYSELF I WILL HAVE TO DRIVE IT TO THE TOYOTA DEALERSHIP WITHOUT WEARING THE SEATBELT. *TR

TOYOTA IS NOT RELIABLE ANYMORE LIKE IT USED TO. ONE PROBLEM AFTER ANOTHER NOT COVERED BY WARRANTIES AND TOO EXPENSIVE TO FIX. THERE SHOULD BE STRICT LAWS TO FORCE TOYOTA TO FIX LOADS OF DESIGN ISSUES FOR FREE INDEPENDENT OF WARRANTIES. BIG COMPANIES LIKE TOYOTA ALWAYS FIND WORK AROUND AND PLAY WITH WORDS IN ORDER TO ESCAPE. MY STEERING WHEEL STARTED MAKING SCREECHING SOUND EVERYTIME I TURN. THE POWER STEERING FLUID LEVEL IS FINE. ITS HARD TO TURN THE STEERING. THIS IS A SAFETY ISSUE AND CAN CAUSE AN ACCIDENT ON THE ROAD OR HIGHWAY. THESE TYPES OF MINIVANS ARE OCCUPIED BY FAMILIES AND TODDLERS WHERE MULTIPLE DEATHS CAN OCCUR IF A PARENT IS NOT ABLE TO TURN THE STEERING FREELY TO ESCAPE AN ACCIDENT. THERE SHOULD BE A SAFETY RECALL AND HAVE TOYOTA FIX THIS FOR FREE WITHOUT ANY DEADLINES AND INDEPENDENT OF WARRANTIES WHERE THEY SAY THIS PART IS COVERED AND THIS PART IS NOT. *TR

I PURCHASED A 2004 TOYOTA SIENNA IN JULY OF 2007 IMMEDIATELY HAD PROBLEMS WITH THE BACK HATCH HYDRAULICS. TOYOTA FIXED THE HATCH BECAUSE IT WAS UNDER WARRANTY. THE SLIDING PASSENGER DOORS WOULD BE DELAYED BUT WOULD WORK. I DISCUSSED IT WITH SERVICE BUT THE DOOR WAS WORKING SO IT WAS NOT DOCUMENTED IN MY FILE. TOYOTA THEN SENT A NOTICE ABOUT THE SPARE TIRE RACK. I HAD THAT REPLACED. THE SLIDING DOOR CABLE SNAPPED. TOYOTA ISSUED AN EXTENDED WARRANTY FOR SIENNAS WITH LESS THAN 120,000 MILES OR 9 YEARS. I MET THE NINE YEAR CRITERIA BUT HAD TOO MANY MILES ON THE CAR. TOYOTA KNOWS MILES ON THE CARE HAVE NOTHING TO DO WITH THE CABLE MALFUNCTION. IT IS A MATERIAL AND DESIGN PROBLEM BUT THEY REFUSE TO OWN UP TO THE PROBLEM. I WANT TO TOYOTA TO REPAIR THE DOORS ON THE VAN. THE DOOR WILL JUST COME OPEN. THEN THE BATTERY DIES BECAUSE THE LIGHT WILL DRAIN THE CAR. WE ARE LEFT STRANDED IN THE COLD OF WINTER. THE COST FOR TOYOTA TO REPAIR THE DOOR IS $2,300.00. THIS IS ABSURD!! THE PROBLEM IS MATERIALS AND DESIGN. TOYOTA SHOULD NOT BE ALLOW TO MAKE ITS CUSTOMERS PAY FOR THEIR ERRORS NOR SHOULD THEY BE ALLOWED TO ENDANGER THE SAFETY AND LIVES OF ITS CUSTOMERS. *TR

TOYOTA ISSUED A WARRANTY ENHANCEMENT NOTIFICATION FOR 2004-2007 MODEL YEAR SIENNAS FOR FRONT DOOR CHECK MOUNTING PANEL FAILURES. THIS WARRANTY HAS EXPIRED AND MY FRONT DOOR IS FAILING DUE TO FAULTY SPOT WELDS. IF THE DOOR CHECK COMPLETELY FAILS, THE DOOR WINDOW CAN BREAK INJURING THE DRIVER. THIS PROBLEM IS PERVASIVE IN THESE MODEL YEARS AND TOYOTA NEEDS TO ISSUE A RECALL. *TR

RIGHT HEADLAMP KEEPS FILLING WITH WATER CAUSING SEVERE FOGGING AND PUTTING MY BULB OUT. THIS PROBLEM GOT PROGRESSIVELY WORSE OVER A PERIOD OF YEARS AND RUINED THE LENS. I COULDN'T PROPERLY SEE ON RIGHT SIDE WHILE DRIVING. KEPT GOING BACK TO DEALER ABOUT IT BUT ALL THEY WOULD TELL ME WAS TURN MY HEADLAMPS ON LONGER OR FOR LONG PERIOD OF TIME UNTIL IT DRIED OUT, THEN LAUGHED. THEY FINALLY WORE ME OUT AFTER A COUPLE OF YEARS OF COMPLAINING. I HAD ALSO COMPLAINED ABOUT MY TIRES MAKING A LOUD THUMPING NOISE AFTER ABOUT 16,000 MILES AND THEY HAD TOLD ME TO TURN MY RADIO UP LOUDER, THEN LAUGHED AGAIN. ALSO HAD A RECALL DONE THERE, AND DISCOVERED MY WHEEL WELL COVERING TORN. THEY SAID THEY DIDN'T DO IT BUT, IT WAS THE SAME SIDE AS THE RECALL REPAIR WAS ON. THEY REFUSED TO REPAIR IT UNLESS I PAY FOR IT. THEY=DEALER= LIBERTY TOYOTA, BURLINGTON,NJ. *TR

THE FRONT SEAT BELTS ON THIS VEHICLE JAM ALL THE TIME. THEY FOLD AND JAM WITH THE SEATBELTS UNABLE TO RETRACT AND HOLD THE DRIVER OR PASSENGER IN A SAFE MANNER. THIS IS THE ONLY VEHICLE I HAVE OWNED WITH THIS CONTINUOUS PROBLEM. *TR

2004 TOYOTA SIENNA LE MINIVAN. CONSUMER WRITES IN REGARDS TO DEFECTIVE REAR ELECTRICAL SLIDING DOOR. *SMD

PASSENGER SIDE POWER DOOR CABLE SNAPPED AND THE DOOR WOULDN'T CLOSE NOR OPEN. TRIED TO OPEN IT MANUALLY, NO LUCK UNLESS YOU USE ENORMOUS AMOUNT OF POWER WHICH MIGHT DO DAMAGE TO SOME OTHER PARTS OF THE VEHICLE. EVEN IF DOOR MANAGED TO GET OPEN IT WON'T CLOSE, WHICH IS A SAFETY ISSUE. *TR

THIS HAS HAPPEN MULTIPLE TIMES. HAPPEN LAST YEAR AND THIS YEAR. THE SLIDING DOOR DOES NOT CLOSE IN MIDDLE OF JOURNEY WHICH FORCES YOU TO DRIVE WITH KIDS WITH DOOR OPEN UNTIL YOU CAN GET THE DOOR FIXED.. LAST YEAR IT WAS WITH LEFT SLIDING DOOR TODAY THE RIGHT SLIDING DOOR GOT STUCK IN MIDDLE OF MY SHOPPING TRIP AND WE HAD TO DRIVE WITH TWO KIDS 3 YRS AND 6YRS WITH RIGHT SLIDING DOOR OPEN TO HOME. THIS IS COMMON PROBLEM ON INTERNET AND HIGHWAY SAFETY SHOULD CONSIDER A PUBLIC RECALL TO THIS SLIDING DOOR PROBLEM. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THE FRONT DRIVERS SIDE SEAT BELT WAS RESTING IN AN UNCOMFORTABLE POSITION ACROSS HER NECK. THERE WAS NO OPTION TO ADJUST THE SEAT BELT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THERE WAS NO REPAIR AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 2.

TOYOTA SIENNA'S EQUIPPED WITH POWER SLIDING DOORS USE A PLASTIC COATED STEEL WIRE TO OPERATE THE DOOR VIA A WHEEL AND MOTOR. THIS PLASTIC DETERIORATES OVER TIME AND THE STEEL WIRE CORRODES AND FAILS LEADING TO THE INOPERABLE ABILITY OF THE DOOR IN THE POWER MODE. IN POWER MODE: THE DOOR WILL REMAIN CLOSED IF ATTEMPTED TO BE OPENED WHILE THE VEHICLE IS IN A MOTION GEAR. IT ALSO ALLOWS THE CONTROLLED OPEN AND CLOSURE OF THE DOOR WITH AN AUTOMATIC REVERSAL IF THE DOOR DETECTS OBSTRUCTION. DISENGAGING THIS POWER MODE ALLOWS THE DOOR TO BE OPENED WHEN IN MOTION. IT ALSO ALLOWS THE DOOR TO SLAM CLOSED IF VEHICLE IS PARKED ON AN INCLINE AND COULD INJURE A PERSON NOT EXPECTING THE CLOSURE OR OPENING. TOYOTA HAS OFFERED A "SERVICE EXTENSION", NOT A RECALL, FOR A PART THAT IS INTEGRAL FOR THE SAFE OPERATION OF THE SLIDING DOORS. THIS EXTENSION WILL ONLY COVER A SMALL PERCENTAGE OF VEHICLES IN THEIR ALLOTTED TIME FRAME. THE ACTUAL FAILED PART IS NOT AVAILABLE FOR REPLACEMENT AND A WHOLE DOOR ACTUATOR MUST BE PURCHASED AND INSTALLED AT $1100 PER DOOR. *TR

REAR LIFT GATE STRUTS REPLACED ON 3/11/2008 BY TOYOTA DUE TO REAR LIFT GATE NOT STAYING OPEN AND CLOSING DOWN ON TOP OF US BY ITSELF. REAR LIFT GATE STRUTS REPLACED AGAIN ON 12/18/2009 BY TOYOTA DUE TO THE SAME THING HAPPENING. REAR LIFT GATE STRUTS ARE AGAIN FAILING AS OF 12/2012. CALLED TOYOTA ABOUT IT AND THEY WILL NOT REPLACE THEM STATING THEY ARE OUT OF WARRANTY. THE REAR LIFT GATE OPENS SLOWLY, THEN BEGINS TO CLOSE DOWN ON TOP OF YOU BY ITSELF. THE REAR LIFT GATE TAKES GREAT FORCE TO STOP IT FROM COMING DOWN ON TOP OF YOU. THE SAFETY MECHANISM/AUTO REVERSAL DOES NOT SEEM TO WORK PROPERLY AS IT TAKES A VERY STRONG PERSON TO REVERSE IT. A WOMAN OR CHILD COULD EASILY BE CRUSHED BY THE REAR GATE AS THEY MAY NOT BE ABLE TO FORCE IT BACK UP. BEING THAT THESE NEW STRUTS IN 2009 WERE SUPPOSE TO BE "LONGER LASTING" ACCORDING TO TOYOTA, THEY ARE HAVING TO BE REPLACED MUCH SOONER THAN MOST CONSUMERS WOULD EXPECT. NEW STRUTS BEING REPLACED EVERY 3 YEARS IS NOT WHAT THE CONSUMER EXPECTS OF "LONGER LASTING" STRUTS. AT SOME POINT, SOMEONE IS GOING TO GET SERIOUSLY HURT OR KILLED BY THESE DEFECTIVE REAR LIFT GATE STRUTS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC CUT THE WIRING FOR THE SLIDING DOOR IN ORDER TO BE ABLE TO OPEN THE DOOR. THE MANUFACTURER WAS CONTACTED AND SENT AN ENGINEER TO INSPECT THE VEHICLE. THE ENGINEER ADVISED THAT THE SLIDING DOOR WOULD HAVE TO BE REPLACED. AFTER SOME TIME PASSED, THE REAR PASSENGER'S SIDE SLIDING DOOR ALSO FAILED. THE CONTACT RECEIVED AN EXTENDED WARRANTY NOTICE FOR THE REPLACEMENT OF THE SLIDING DOOR WIRING HOWEVER, THE WARRANTY WOULD NOT COVER THE MOTOR OR ANY ADDITIONAL COMPONENTS FOR THE DOOR. THE CONTACT STATED SHE HAD DEACTIVATED THE ELECTRONIC FUNCTION OF BOTH SLIDING DOORS AND WOULD OPEN THEM MANUALLY. ADDITIONALLY, THE CONTACT STATED THAT SHE LATER SMELLED A BURNING ODOR WHILE DRIVING WITH THE HEATED SEAT WARMER ACTIVATED. THE DRIVER'S SEAT THEN BEGAN SMOKING. THE CONTACT SUSTAINED A BURN TO HER HAND AS A RESULT. ALSO, THE CONTACT STATED THAT THE REAR DRIVER'S SIDE VENT WINDOW COMPLETELY DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED FOR ANY OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN OPENING AND CLOSING THE FRONT DRIVER'S SIDE DOOR, THE DOOR WOULD EXHIBIT A LOUD POPPING NOISE. THE CONTACT WAS CONCERNED THAT THE DOOR WOULD DETACH FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE HE WAS ADVISED THAT THE WELDING ON THE DOOR WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. THE CURRENT MILEAGE WAS APPROXIMATELY 111,000.

PASSENGER FRONT SEAT BELT IS TWISTED AND WILL NOT RETRACT AND IS THEREFORE UNSAFE FOR USE. SINCE THIS IS A SAFETY CONCERN, I ASKED TOYOTA DEALERSHIP IF THERE WAS ANY RECALL OR SERVICE BULLETIN ISSUED FOR THIS PROBLEM AND I WAS TOLD THERE IS NOTHING THEY ARE AWARE OF. REQUEST TOYOTA TO INVESTIGATE THIS CONCERN AND TAKE PROMPT ACTION IN RESOLVING THIS SAFETY ISSUE. IF THERE IS A RECALL / SERVICE BULLETIN ISSUED OR IN THE WORKS, PLEASE LET US KNOW. *TR

I HAVE 2004 TOYOTA SIENNA MINIVAN LE MODEL. 2 YEARS AGO TRYING TO GET OUT OF DRIVERS SEAT, AS I TRIED TO OPEN THE DOOR I HEARD A MOTORIZED CLICKING SOUND AND THE DOOR WOULDN'T OPEN FROM INSIDE. I TOOK TO A MECHANIC AND HE FOUND THAT THE METAL WIRE THAT CONNECTS TO THE LATCH HAD BROKEN. I CALLED TOYOTA AND THEY SAID IT WILL COST $250 FOR THE ASSEMBLY THAT CONTROLS THE LATCH TO OPEN THE DOOR. LAST YEAR MY POWER SLIDING DOOR (PASSENGER SIDE) STARTED ACTING UP. SOMETIMES THE DOOR WOULD OPEN AND SOMETIMES IT WON'T WHEN I PRESS THE POWER DOOR BUTTON LOCATED ON THE CEILING CLOSE TO DRIVER'S SIDE. THEN IT WOULD ONLY OPEN FROM OUTSIDE IF I PULL THE LATCH FROM OUTSIDE. THEN ONE DAY WHEN I PULLED THE DOOR LATCH FROM OUTSIDE TO OPEN IT, I HEARD A LOUD NOISE AND THE METAL CABLE THAT THE DOOR SLIDES ON SNAPPED! I RECEIVED AN"ENHANCEMENT RECALL" LETTER FROM TOYOTA JUST AFTER THE WARRANTY EXPIRED. I SEARCHED THE WEB AND SAW COMPLAINTS THAT TOYOTA DOES THIS ON PURPOSE LAST MINUTE EXPECTING THAT CUSTOMERS WON'T SEE IT IN TIME. I CALLED THE SCION DEALERSHIP IN PALATINE, IL AND THEY SAID THAT IT WILL COST ME $120 TO INSPECT WHAT'S WRONG WITH THE POWER DOOR AND THERE ARE 4 TO 5 PARTS WHERE 1 OR MORE COULD HAVE GONE BAD. SOME PARTS ARE COVERED AND OTHERS ARE NOT COVERED BY THE WARRAN TY. THIS SHOULD BE SAFETY RECALL AND COULD KILL A SMALL KID. A CLASS ACTION SUIT MUST BE FILED AGAINST TOYOTA FOR RIPPING OFF CUSTOMERS. THEY SHOULD BE FIXING IT FOR FREE SINCE ITS A DESIGN FLAW. I WOULD EXPECT AN ENG

THE CABLES ON BOTH THE LEFT AND RIGHT SIDE AUTOMATED SLIDING PASSENGER DOORS HAVE SNAPPED WITHIN A 4 MONTHS OF ONE ANOTHER (RIGHT SIDE ON 8/24 AND THE LEFT SIDE ON 12/26) AND NOW I AM UNABLE TO OPEN EITHER DOOR. THE DOORS WILL NOT OPERATE EVEN MANUALLY SO THE ONLY WAY FOR A PASSENGER TO GET IN OUR OUT OF THE CAR IS THROUGH THE REAR LIFT TAILGATE OR THE FRONT DOORS OF THE VEHICLE. THIS IS NOT ACCEPTABLE IN THE CASE OF AN EMERGENCY OR ACCIDENT. TOYOTA EXTENDED THE WARRANTY ON THESE COMPONENTS TO 120K MILES BUT THIS WAS ANNOUNCED AFTER MY VEHICLE PASSED THAT MILEAGE. TOYOTA IS CHARGING CUSTOMERS TO ALLOW THE DOORS TO BE OPERATED MANUALLY EVEN WITH THIS BEING A CLEAR SAFETY ISSUE. TOYOTA NEEDS TO RECALL THESE VEHICLES FOR THIS CONDITION BASED ON THE SAFETY ISSUES THIS CREATES FOR PASSENGERS. TOYOTA SERVICE BULLETIN NUMBER (SB-0280-10) DATE OF BULLETIN : OCT 04, 2010 NHTSA ITEM NUMBER : 10036906 COMPONENT : STRUCTURE:BODY:DOOR SUMMARY : TOYOTA: SOME VEHICLES MAY EXHIBIT A CONDITION WHERE ONE OR BOTH SLIDING DOORS DO NOT OPEN OR CLOSE SMOOTHLY. INSPECT THE SLIDING DOOR LOCK ASSEMBLIES AND REPLACE THE AFFECTED COMPONENTS AS NEEDED, ACCORDING TO THE LISTED INSTRUCTIONS. *PE *TR

TOYOTA ISSUED A RECALL FOR THE POWER CORD ON THE ELECTRIC SLIDING DOOR. THE DESIGN (LOCATED ON THE DOOR'S EXTERIOR) EXPOSED IT TO THE ELEMENTS AND CAUSED THE CABLE TO SNAP. THAT HAPPENED TO MY 2004 SIENNA BUT MY VAN WAS BEYOND THE MAX MILEAGE THEY ALLOWED IN THE RECALL. SO WE'VE JUST BEEN USING THE DOOR MANUALLY. YESTERDAY, MY SON OPENED THE DOOR A LIITLE TOO HARD AND HE HAD TO PULL HARDER THAN NORMAL TO GET IT TO CLOSE. WHEN HE PULLED AND THE DOOR RELEASED, THE DOOR FELL OFF!!!! WE HAVE RUNNING BOARDS SO THE DOOR WAS RESTING ON THE RUNNING BOARDS. I CAN NOT BELIEVE A DOOR WOULD JUST FALL OFF! NO DOOR SHOULD EVER FALL OFF, ESPECIALLY A QUALITY TOYOTA VEHICLE. THIS HAPPENED IN MY DRIVEWAY, SO WE WERE OKAY BUT WHAT IF THIS WOULD HAVE HAPPENED WHEN I WAS AN HOUR AWAY FROM HOME LIKE I WOULD HAVE BEEN TODAY, AT MY SON'S BASKETBALL GAME? WE WOULD HAVE HAD TO HAVE IT TOWED AND DEALT WITH HOW TO GET MY FAMILY OF 5 BACK HOME. I BELIEVE THIS WOULD HAVE NEVER HAPPENED HAD TOYOTA NOT EXCLUDED MY VAN FROM THE RECALL DUE TO MILEAGE. *TR