2004 Toyota Sienna complaints

THE DRIVER SIDE SEATBELT GETS JAMMED AND CANNOT BE USED. THIS HAS HAPPENED MULTIPLE TIMES AND RENDERS THE VEHICLE UNUSABLE. *JS

BACKING UP IN REVERSE, UNABLE TO PUT CAR INTO DRIVE, NEUTRAL, OR PARK. CAR WOULD ONLY MOVE IN REVERSE SHUT CAR OFF, WAS UNABLE TO RESTART CAR DUE TO BEING STUCK IN REVERSE. VEHICLE TOWED TO DEERFIELD BEACH DEALERSHIP. DEALER DIAGNOSED SHIFTER CABLE BROKE. ADDRESSED THIS COMMON SAFETY FAILURE WITH SERVICE MANAGER. SERVICE MANAGER SAID NO SERVICE BULLETIN EXITS FOR THIS PROBLEM. WE KNOW IT IS A COMMON FAILURE BECAUSE WE KNOW OTHER PEOPLE THAT HAVE EXPERIENCED THE SAME PROBLEM IN THEIR SIENNA. THE TOW TRUCK DIVER STATED IT IS A COMMON FAILURE. PARTS DEPARTMENT KNOWS ABOUT THIS FAILURE. LOCAL DEALERSHIPS CARRY PART IN STOCK. WAS UNABLE TO RESOLVE THIS SAFETY ISSUE WITH SERVICE MANAGER. TOYOTA DOESN'T SEEM TO WANT TO ADDRESS THIS SAFETY FAILURE. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA . THE CONTACT STATED WHILE DRIVING 45 MPH THE BRAKES STARTED TO ENGAGE. THERE WAS A BEEPING SOUND AS THE TRACTION WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED APPROXIMATELY TEN TIMES. THE DEALER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE STEERING ANGLE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

DUE TO A FAILURE IN THE MOONROOF SYSTEM IN THE VEHICLE (RUBBER SEAL AND TWO DRAINS ON EITHER SIDE), RAIN WATER SEEPED INTO THE AIR BAG SYSTEM RESULTING IN MOLD-BUILD UP AND SERIOUS DAMANGE TO THE VEHICLE AND POSSIBLE MALFUNCTION OF THE AIR BAGS AND BREATHING OF DANGEROUS MOLD/FUNGI. ALL THE PASSENGERS IN THE VEHICLE GOT NAUSEOUS IN 1-HOUR JOURNEY AND THE FUTURE CONSEQUENCE OF SUCH FUNGI BUILD UP AND POTENTIAL FAILURE OF THE AIR-BAG COULD BE LIFE THREATENING. *TR

I STARTED HAVING PROBLEMS WITH THE POWER DOORS AND HATCH IN 2010. I WAS NEVER INFORMED BY TOYOTA OF THE TSB-0085-09 AND HAVE HAD TO DO RESEARCH MYSELF ON THE PROBLEM. THE PROBLEM WAS INTERMITTENT AND DEALERSHIPS WOULD NOT ADDRESS IT. ON 5/12 2014 WAS DRIVING ON AN INTERSTATE AT 60 MILES AN HOUR IN THE RAIN WHEN MY POWER DOOR KEPT OPENING AND WOULD NOT CLOSE. SOMEONE COULD HAVE BEEN SERIOUSLY INJURED. I HAD TO FIND A SAFE PLACE TO PULL OVER. IT WOULD NOT MANUALLY CLOSE. I HAD TO STRAP THE DOOR SHUT. I FEEL THIS IS A SAFETY ISSUE THAT SHOULD BE FIXED BY RECALL. *TR

TOYOTA VERBALIZES THERE WAS A SUBSTANCE LEFT OUT OF THE DASHBOARD MIXTURE DURING PRODUCTION OF THE VEHICLE. IT, ACCORDING TO THEM, IS AN ISSUE WITH TWO MODELS AND TWO YEARS OF THOSE MODELS. THE DASH BOARD BEGIN TO CRACK ABOUT 28,000 MILES. THE VAN ONLY HAS 38,000 NOW. IT HAS CRACKED FROM SIDE TO SIDE ACROSS THE TOP, DOWN THE FRONT AND AROUND THE SIDES (LIKE AN EGG SHELL). THE RIGHT SIDE AIR BAG IS HOUSED IN THE DASH. PIECES OF THE RIGHT DASH ARE ACTUALLY GOING TO FALL OUT NOW. TOYOTA, AGAIN, ADMITS THE PROBLEM, BUT REFUSES TO HELP. I LAST SPOKE TO THEM ON 5.2.2014 (ROY G.). I HAVE BEEN SPEAKING TO THEM ABOUT THIS SAFETY ISSUE SINCE 2008, EVEN WITH THE REGIONAL MANAGER, AS THE LOCAL TOYOTA ASKED THEM TO REPLACE IT. TOYOTA DECLINED. THIS IS AN ISSUE THAT CAN CAUSE THE AIRBAG TO DEPLOY WITHOUT AN ACCIDENT OR WRONGFULLY SO IN AN ACCIDENT. THE ENTIRE DASH WILL BLOW OUT, THE PHYSICAL DAMAGE TO A PERSON UNKNOWN. I NEED HELP WITH THIS ISSUE. THIS IS A 60,000 SIENNA THAT HAS HANDICAP LIFT IN IT. THIS IS A HUGE SAFETY CONCERN FOR ME.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT SHE NOTICED THAT THE DASHBOARD HAD MANY CRACKS. THE CONTACT STATED THAT SHE EXAMINED THE DASHBOARD AND NOTICED THE MAJORITY OF THE CRACKS WERE AROUND THE AIR BAG. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.

STARTING FROM A STOP AND ACCELERATING UP TO APPROX 20 MPH, ABS TRACS VSC LIGHTS ILLUMINATED WITH BEEPING ALERT, AND ACTIVATION OF BRAKES CAUSING A SUDDEN DECELERATION. THE ROAD WAS DRY, LEVEL PAVEMENT, NO ICE, NO GRAVEL, DRIVING STRAIGHT AND THE BRAKES WERE NOT BEING APPLIED. THERE WERE NO CONDITIONS THAT WOULD NECESSITATE THE TRACTION CONTROL. AS THE BRAKES WERE NOT BEING APPLIED AT THE TIME OF THE INCIDENT, THE REAR BRAKE LIGHTS WOULD NOT HAVE ILLUMINATED. THEREFORE, ANY DRIVER BEHIND OUR VEHICLE WOULD NOT HAVE BEEN ALERTED TO THE SUDDEN DECELERATION WHICH COULD HAVE RESULTED IN A COLLISION. FORTUNATELY THIS WAS NOT THE CASE. THIS IS THE 2ND TIME THAT THIS ISSUE HAS OCCURRED WITH THIS VEHICLE. THE FIRST WAS IN NOV. 2007 (46000 MILES IN THE VEHICLE). TOYOTA SERVICE WAS NOT ABLE TO FIND A FAULT, NO CODES STORED AND NOT ABLE TO REPLICATE AT THAT TIME. THEY SAID THAT THEY WOULD HAVE A CORPORATE CONTACT GET IN TOUCH WITH ME. I NEVER HEARD FROM THEM. NOTHING WAS RESOLVED. THERE ARE AT LEAST TWO TSBS RELATED TO THE VSC ISSUE (TSB BR004-03 AND BR008-04). NEITHER WAS IMPLEMENTED. *TR

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO DOOR WELD RECALL PROBLEMS. *SMD THE CONSUMER STATED FOR MORE THAN 3 YEARS, HE HAS BEEN HEARING A POPPING NOISE COMING FROM THE DRIVER SIDE DOOR. TOYOTA WAS AWARE OF THE PROBLEM AND INITIATED A WARRANTY ENHANCEMENT PROGRAM FOR THE DEFECTIVE DOOR WELD FOR THE 2004-2006 SIENNA'S, BUT ONLY IF THEY WERE 5 YEARS/100K MILES. THE CONSUMER STATED THE PROBLEM STARTED WITH HIS VEHICLE IN 2010, WHEN THE VEHICLE WAS ALREADY 6 YEARS OLD. TOYOTA ISSUED A TECHNICAL BULLETIN, BUT REFUSED TO ISSUE A RECALL. RE-WELDING THE FAILURE POINTS WAS NOT RECOMMENDED AS THEY WERE PRONE TO FAIL AGAIN. *JB

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR SPRING BECAME FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THE DOOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,855.

THE FRONT OF THE DOOR LATCHED JUST FINE. THE BACK OF THE DOOR STOPPED LATCHING ABOUT A WEEK AGO LEAVING THE DOOR OPEN LIGHT ON ALL THE TIME. I POKED AROUND A BIT AND DISCOVERED THE REAR LATCH ON THE DRIVER'S SIDE SLIDING DOOR WAS LOOSE INSIDE THE DOOR. SINCE I HAD TO TAKE THE VAN TO THE DEALER FOR A RECALL REPAIR ANYWAY I ASKED THEM TO TAKE A LOOK AT THE DOOR. *JS

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE ACCIDENT AND SHIFT LOCK SOLENOID RECALL NOTICE, RECEIVED AFTER ACCIDENT. *SMD THE CONSUMER AND HER HUSBAND WERE INVOLVED IN AN ACCIDENT, WHEN THE VEHICLE SUDDENLY SURGE FORWARD, AFTER TURNING INTO A PARKING SPOT. THE VEHICLE VIOLENTLY CRASHED INTO THE CONCRETE STOREFRONT WALL. ALSO, THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED. *JB UPDATED 08/07/14

BOTH FRONT SEAT BELTS FAIL TO RETRACT, REMAINING MUCH TOO LOOSE TO PROVIDE SAFETY TO PASSENGER. I HAVE BEEN ABLE TO FOOL WITH THE MECHANISM IN VARIOUS WAYS AND GET THE SEATBELT WORKING AGAIN UNTIL TODAY -- 3-28-14. DRIVER'S SIDE IS FULLY EXTENDED, FOLDED OVER, AND THERE IS NO WAY TO GET IT UNFOLDED AND REACTIVATE THE RETRACTING NOW THAT IT IS FULLY EXTENDED. I HAVE ACTUALLY BEEN FUSSING WITH THIS ON AND OFF FOR A COUPLE OF YEARS, BUT IN THE LAST MONTH IT IS CONSTANT. I LOOKED FOR A SOLUTION ONLINE AND DISCOVERED IT IS A VERY COMMON PROBLEM FOR SIENNA OWNERS. ALL AGREE THAT ONCE THE BELT IS ALL THE WAY OUT, IT CANNOT BE FIDDLED WITH ENOUGH TO FIX IT. *TR

I LOVE THIS VEHICLE, BUT THE DRIVERS SIDE SEATBELT PERIODICALLY STICKS. I'VE TRIED PULLING MORE BELT OUT, OFTEN RUNNING OUT OF BELT AND NOT BEING ABLE TO GET UNSTUCK INITIALLY. SOMETIMES THE BELT HAS FOLDED OVER, BUT NOT IN ALL INSTANCES. I HAVE OFTEN HAD TO USE NEEDLE NOSE PLIERS TO GRIP, PULL AND/OR FLIP THE BELT OVER IF FOLDED. OFTEN THIS TAKES 10 MINUTES TO CORRECT. THIS HAS HAPPENED WHEN I'M NOT AT HOME, AND I'VE HAD TO DRIVE HOME WITH NO SEAT BELT. THIS IS A CONSISTENT PROBLEM, AND ONE MY TUNDRA, AVALON AND ECHO DO NOT EXPERIENCE. I AM AN AVID TOYOTA OWNER, STILL OWNING 3 OF 4 I'VE BOUGHT. TOYOTA SHOULD RESOLVE THIS ISSUE AS IT SEEMS FROM THE ONLINE COMMUNITY THAT SEAT BELTS 'LOCKING' IS A PERSISTENT ISSUE. *TR

ON THE DAY I PURCHASED THIS (USED) VEHICLE, I NOTICED THAT THE DRIVER'S SIDE SEATBELT WOULD NOT RETRACT. AFTER EXAMINING THE SEAT BELT I NOTICED THAT IT HAD FOLDED IN ON ITSELF AND WAS JAMMED AT THE SITE OF WHERE IT RETRACTS. I COULD SEE THAT BELT WAS NOT ONLY FOLDED ON ITSELF FROM THE OUTSIDE, BUT ALSO PAST THE PLASTIC HARDWARE AND BEHIND THE CASING. I COULD NOT UNFOLD THE BELT WITH MY HANDS BECAUSE THE FOLDED PART OF THE BELT WAS INSIDE THE PLASTIC, WHICH I BELIEVE IS WHERE THE TROUBLE WAS OCCURRING. I HAD TO DRIVE HOME WITH A LOOSE SEATBELT (AS I HAD PULLED IT OUT WHILE TRYING TO GET IT TO RETRACT) AND USE A PAIR OF PLIERS TO UNTWIST THE FOLDED PART. THIS HAS HAPPENED EVERY SINGLE DAY SINCE I PURCHASED THIS VEHICLE 6 DAYS AGO. I CALLED MY TOYOTA DEALER WHO SAID THERE IS A SEAT BELT RECALL FOR THE SECOND ROW SEAT BELT, FOR THE SAME PROBLEM, HOWEVER, THERE IS NO RECALL FOR THE DRIVER'S SIDE AND THEREFORE THEY COULD NOT FIX THE PROBLEM. IT IS A BIG PROBLEM WHEN I AM OUT IN PUBLIC AND CANNOT GET THE SEATBELT UNFOLDED. I AM FORCED TO DRIVE MY VEHICLE BACK HOME WITHOUT THE ABILITY/PROTECTION OF USING A SEATBELT. *TR

COMPLETE LOSS OF POWER WHILE IN MOTION ENTERING FREEWAY. PREVIOUSLY HAD NOTICED STEERING DIFFICULTY AT TIMES AND ENGINE LIGHT GOING ON, BUT HAD ALWAYS STOPPED AFTER A SHORT WHILE. AFTER THE FAILURE IT WAS DIAGNOSED AS FAILURE OF CRANK SHAFT PULLEY. WE FOUND THAT TOYOTA HAD DONE A RECALL FOR THIS ISSUE, BUT HAD NOT INCLUDED OUR VEHICLE IN THE RECALL OR NOTIFIED US. TOYOTA DENIED COVERAGE OF THE REQUIRED REPAIR. DRIVER AND TWO SMALL CHILDREN IN CARE AT TIME OF FAILURE, JUST ABOUT TO ENTER FREEWAY. OVER $800 IN REPAIRS. *TR

WHILE I WAS CLIMBING TO THE BACK OF THE CAR, (THE CAR BEING PARKED, EVER-SO-SLIGHTLY INCLINED TO THE BACK), THE LEFT BACK SIDE-DOOR SHUT CLOSE AND TRAPPED MY RIGHT HAND (WHICH I WAS USING FOR SUPPORT TO CLIMB UP), FOR ABOUT TWO MINUTES. I COULDN'T GET IT TO OPEN..! UNDER EXCRUTIATING PAIN, I TRIED UNSUCCESSFULLY TO OPEN THE DOOR. NOTHING WORKED. THE RETRACTABLE CABLE HAD POPPED OUT TWO YEARS BEFORE, SO THE BEEPER DIDN'T RESPOND ADEQUATELY. AFTER MANY ATTEMPTS I WAS FINALLY ABLE TO GET IT TO OPEN. I BELIEVE I HAD ALREADY FILED A COMPLAINT TO THE NHTSA ABOUT THE THE POWER-SLIDING DOOR. THE MECHANICAL FAILURE ON MY CAR'S POWER SLIDING-DOOR IS THE SAME AS DESCRIBED BY MANY DISGRUNTLED SIENNA OWNERS, ON VARIOUS WEBSITES. NEITHER TOYOTA USA, NOR TOYOTA PUERTO RICO, HAS ASSUMED RESPONSIBILITY. THEY'VE ACTED NEGLIGENTLY. AS I MUST'VE DESCRIBED IN MY PREVIOUS COMPLAINT, THEY'VE OBVIOUSLY ACKNOWLEDGED A FACTORY MALFUNCTION --INASMUCH AS THEY HAVE CONDUCTED A RECALL CAMPAIGN--. HOWEVER, THE CAMPAIGN WASN'T CARRIED OUT RESPONSIBLY. DESPITE THEIR HAVING MY TELEPHONE NUMBER, EMAIL ADDRESS AND PHYSICAL ADDRESS, THEY FAILED TO CONTACT ME. I FOUND OUT BY A THIRD PARTY (AN AUTO-BODY SHOP). WHEN I CONFRONTED THE DEALERSHIP, THEY SAID THE CAMPAIGN HAD EXPIRED. THIS SITUATION IS SHAMEFUL. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE STEERING WHEEL BECAME HARD TO TURN. THE CONTACT ALSO STATED THAT BOTH PASSENGER SIDE WINDOWS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC, WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE PROBLEMS. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

VEHICLE RANDOMLY SELF-LOCKS WHILE IN PARK WITH CAR TURNED OFF, WITHOUT ANY INDICATION. THIS HAS HAPPENED WITH MY KEYS INSIDE THE VEHICLE ON THE SEAT WHILE PUTTING GROCERIES IN THE BACK AT THE STORE AND AT HOME. IT HAPPENS ALL THE TIME NOW, AND ITS SCARY, BECAUSE I HAVE A YOUNG CHILD WHO I STRAP INTO THE CAR SEAT AND THEN WALK AROUND TO THE DRIVERS SIDE, USUALLY AFTER PUTTING MY PURSE AND KEYS DOWN ON SEAT UP FRONT. IF CAR SELF LOCKS, KIDS COULD BE TRAPPED INSIDE. RESEARCH ON LINE SHOWS THIS IS A PROBLEM WITH OTHER TOYOTAS, POSSIBLY HAVING SOMETHING TO DO WITH A SECURITY SYSTEM HARNESS GLITCH OR DOOR LOCK ACTUATOR? *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER 13V429000 (POWER TRAIN) HOWEVER, THE CONTACT WAS UNABLE TO SHIFT INTO PARK AFTER THE RECALL SERVICE. THE VEHICLE WAS NOT DIAGNOSED OR FURTHER REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

THE VEHICLE DASH IS CRACKING. *TR

RIGHT PASSENGER HEADLIGHT HAS SOME SORT OF WATER LEAKING INTO THE HEADLIGHT. A SUBSTANTIAL AMOUNT OF MOISTURE ACCUMULATES AND CAN CAUSE ELECTRICAL ISSUES. *TR

SUMMARY: SENSOR IN STABILITY CONTROL FAILED AND FALSELY REPORTED CRISIS SITUATION, CAUSING COMPUTER TO SEIZE CONTROL TO SLOW VEHICLE AND CHANGE COURSE. LONG VERSION: WHILE DRIVING STRAIGHT ON CITY STREET, SUDDENLY VEHICLE SLOWED AND PULLED TO SIDE, STABILITY CONTROL LIGHT AND AUDIO ALARM ACTIVATED, HEARD GRINDING NOISE THAT SOUNDED LIKE ABS. CONDITION PERSISTED IF DRIVING OVER 5-10 MPH. CRAWLED TO NEARBY NON-DEALER REPAIR SHOP. DIAGNOSIS/SOLUTION: STEERING ANGLE SENSOR REPORTING WHEELS AT 250 DEGREES WHEN ACTUALLY STRAIGHT AHEAD, WOULD NOT RECALIBRATE, CIRCUIT INTEGRITY OTHERWISE GOOD, SENSOR WAS REPLACED. NO RESIDUAL PROBLEMS NOTED SO FAR SINCE THEN (ONE DAY). I HAVE THE FAILED SENSOR. THIS SENSOR PROBLEM WAS CAUSE OF A PRODUCTION CHANGE AND TSB BR008-04 IN THE FIRST YEAR. OBVIOUSLY TOYOTA HAS KNOWN ABOUT THIS PROBLEM FOR YEARS, BUT NO RECALL. OTHER ACCOUNTS EXIST ON LINE OF PEOPLE WHO HAVE HAD THIS HAPPEN. THIS IS A MAJOR SAFETY HAZARD. IT'S THE MECHANICAL EQUIVALENT OF RIDING WITH A DRIVER ON LSD WHO IS BRAKING/SWERVING TO AVOID HALLUCINATIONS. I WAS LUCKY TO BE GOING SLOWLY ON AN UNCROWDED STREET, BUT AT HIGHER SPEED OR CROWDED CONDITIONS THIS COULD BE A DISASTER. TOYOTA HAS NOT BEEN TERRIBLY HELPFUL SO FAR, BUT DISCUSSION WILL CONTINUE.... *TR

REAR SLIDING DOOR ISSUE - THE TRUNK KEEPS FALLING ON THE HEAD WHEN PUTTING SHOPPING BAGS. POWER SLIDING DOOR ASSEMBLY - THE SLIDING DOOR KEEPS CLOSING AND INJURING WHEN PUTTING THE SEAT BELTS FOR MY BABY IN THE CAR SEAT. THESE ARE SAFETY ISSUES AND CAUSING INJURY. *TR

THE FRONT SEAT BELTS ON BOTH THE DRIVER'S SIDE AND THE PASSENGER'S SIDE WILL NOT RETRACT. ONCE EXTENDED, THEY GET STUCK IN THE EXTENDED POSITION, MAKING THE SEAT BELT RESTRAIN SYSTEM COMPLETELY INOPERABLE. THE SEAT BELT WILL CLICK INTO THE LOCK MECHANISM, BUT THE BELT IS COMPLETELY LOOSE, AND THE RETRACT/LOCK SYSTEM DOES NOT WORK. THIS IS AN UNSAFE CONDITION. I RESEARCHED ONLINE TO TRY TO FIX THIS PROBLEM MYSELF, AND I FOUND HUNDREDS OF OTHER COMPLAINTS EXACTLY LIKE THIS ONE, EACH WITH VARYING MILEAGE ON THEIR 2004-2010 MODEL YEAR SIENNAS. ITS ONE OF THE MOST POPULAR SELLING MINIVANS, DON'T YOU THINK TOYOTA SHOULD FIX THIS SAFETY ISSUE?? *TR

STEERING SHAFT INTERMEDIATE SHAFT STEERING & SUSPENSION POWER STEERING NOT WORKING ALL THE TIME. SEEMS TO GET TIGHTER AND TIGHTER FROM TIME TO TIME. VERY DIFFICULT MAKING LEFT OR RIGHT TURN... *TR

IN JUST NORMAL USE, WITHOUT EVER HAVING BEEN INVOLVED IN A COLLISION CAUSING THE SEATBELT TO RESTRAIN A PASSENGER, THE SEAT BELT ON THE FRONT PASSENGER SIDE OVER EXTENDS AND FOLDS. THE BELT WILL NOT RETRACT AND CAUSES THE PASSENGER SEAT TO BE UNUSABLE. THE FOLD IS NEARLY IMPOSSIBLE TO REMOVE AND THE BELT REMAINS EXTENDED. THIS HAS HAPPENED NUMEROUS TIMES OVER THE COURSE OF OWNING THE VEHICLE, TO MANY DIFFERENT PASSENGERS. *TR

POWER SLIDING DOOR IS JAMMED. RECEIVED CUSTOMER SUPPORT LETTER FROM TOYOTA LAST YEAR (2013) THAT STATED THEY KNEW THERE WAS A PROBLEM BUT ONLY AN EXTENSION OF WARRANTY FOR 9 YEARS PAST DATE OF SERVICE FOR VEHICLE AND/OR 120,000 MILES (WHICH WE ARE PAST). OVER $1100 JUST ON PARTS TO FIX ONE DOOR! TODAY THE OTHER DOOR WOULD NOT OPEN, SO I HAD 2 DOORS JAMMED AND HAD TO CLIMB INTO BACK SEAT AREA CLIMBING OVER CENTER CONSOLE TO GET TWO YOUNG CHILDREN OUT OF THEIR CAR SEATS AND OUT OF THE CAR BACK OVER CENTER CONSOLE AND OUT FRONT PASSENGER DOOR. WHEN I WENT TO DRIVE THE VEHICLE THE ALARM SYSTEM STARTED TO SOUND CONSTANTLY EVEN THOUGH DOOR WAS SHUT ALL THE WAY. THIS CREATED AN UNNECESSARY DISTRACTION TO DRIVING NOT TO MENTION THE OBVIOUS SAFETY CONCERNS OF BACK DOORS THAT WILL NOT OPEN. *TR

THIS IS A RECURRING INCIDENT. ON COLD DAYS, THE SLIDING DOORS WILL FREEZE SHUT. THIS IS A COMMON PROBLEM FROM MY UNDERSTANDING, AND SOME FOLKS ON WEB FORUMS HAVE RECOMMENDED FILING A COMPLAINT TO HOPEFULLY GET TOYOTA TO ISSUE A RECALL AND RESOLVE THE ISSUE. THE FREEZING DOOR PROBLEM IS EXACERBATED BY THE ELECTRICAL DOOR LOCK MECHANISM AND OPEN/CLOSE SENSOR ON THE SLIDER. IN MANY CASES, THE FAILED ATTEMPT TO OPEN THE FROZEN DOOR IS ENOUGH TO TRIGGER THE DOOR "OPEN" SENSOR AND CAUSE THE INTERIOR LIGHTS TO COME ON. *TR

THE REAR POWER WINDOW WAS ROLLED UP AND CAUSED INJURY TO TEN YEAR OLD FEMALE. MY CONCERN / QUESTION IS WHY THERE IS NOT A SAFETY FEATURE ON THE WINDOWS THAT WOULD AUTOMATICALLY GO DOWN IF ANY RESISTANCE WAS APPLIED TO THE WINDOW. IF THE VEHICLE HAD THIS TYPE OF SAFETY FEATURE IT WOULD HAVE PREVENTED INJURY. *TR

THE DRIVER SIDE DOOR STARTED MAKING A POPPING NOISE WHENEVER OPENING AND CLOSING. IT CREAKS AS IF IT IS A 50 YEAR OLD CAR ALL OF A SUDDEN. NOW WHEN OPENING THE DOOR IT SWINGS OPEN WITHOUT CONTROL. I DID SOME RESEARCH AND FOUND OUT THAT THIS IS A COMMON ISSUE WITH THE TOYOTA SIENNA 2004 AND I EVEN FOUND A LETTER IN MY VEHICLE (THAT I HAD FORGOT RECEIVING) INFORMING ME THAT THIS WAS AN ISSUE WITH THIS VAN AND THAT TOYOTA WOULD FIX IT IF WE HAD A PROBLEM. IT SAID IF WE DID NOT HAVE THE PROBLEM TO FILE IT IN OUR OWNERS MANUAL WHICH I DID. NOW WE HAVE THE PROBLEM BUT TOYOTA REFUSES TO FIX IT SINCE IT IS NOW OUTSIDE THE WARRANTY WINDOW . THIS IS CORRUPT TO ACKNOWLEDGE AN ISSUE BUT NOT FIX IT IMMEDIATELY AND NOW WHEN THE PROBLEM ARISES DECLARE THAT IT IS TOO LATE. *TR

THE FRONT PASSENGER SEATBELT HAS A TENDENCY TO TWIST WHEN RETRACTING. I'VE SEEN ONLINE THAT THIS IS A COMMON PROBLEM WITH TOYOTA SIENNAS. I'VE READ THAT SOME PEOPLE IRON AND STARCH THEIR SEATBELTS - BUT HEAT/MELTING IS A TERRIBLE SOLUTION. *TR

MY CHILDREN WERE TRYING TO GET TO THE THIRD ROW SEAT AND PULLED ON THE LATCH OF THE SEAT ON THE SECOND ROW AND THE SEAT RAPIDLY SNAPPED DOWN AND OUT CRUSHING MY LITTLE ONE. SINCE THAT INCIDENT MY CHILDREN WERE VERY CAREFUL ABOUT USING THE HANDLE TO BRING THE SEAT DOWN. I HAVE HAD OTHER PEOPLE RIDE IN MY CAR THAT DO NOT KNOW HOW FAST AND DANGEROUS THESE SEATS SNAP DOWN AND OUT THAT HAVE BEEN HIT BY THE SEATS ON MY OCCASIONS. WE CALL IT THE "JAWS OF DEATH" BUT THIS IS NOT A LAUGHING MATTER. I DID WRITE TO TOYOTA ABOUT THIS BUT NEVER EVEN RECEIVED A RESPONSE. THE OTHER PROBLEM WE'VE HAD HAS BEEN WITH THE SLIDING DOORS. THEY KEEP BREAKING AND NOT CLOSING PROPERLY. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR WOULD NOT OPEN. THE CONTACT STATED THAT THE PROBLEM WAS DUE TO A DEFECTIVE DOOR CHECK ON THE DRIVER'S SIDE DOOR. THE CONTACT STATED THE DEFECT WAS REPAIRED AT THE DEALER BUT THE PROBLEM RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.

DRIVING IN PASSING LANE OF INTERSTATE 70 MPH, VERY LOUD CRASHING NOISES FROM UNDERCARRIAGE THAT CONTINUED AS LONG AS CAR WAS MOVING FORWARD. TOW TRUCK DRIVER SAID POWER TRAIN (DRIVE LINE HE CALLED IT) HAD COME OFF. MECHANIC IDENTIFIED CAUSE AS TRANSFER CASE SEIZING UP, PROBABLY BECAUSE OF SOME INTERNAL PART COMING LOOSE. RIGHT FRONT WHEEL ALSO SEIZED UP. DAMAGE TO VAN IS CATASTROPHIC - IT'S TOTALED. MIRACULOUSLY I WAS ABLE TO PULL OFF TO SHOULDER WITHOUT CRASHING. *TR

THE REAR HATCH IS POWERED ON THIS MODEL. THE GAS SPRINGS THAT HOLD THE DOOR IN THE UPRIGHT (OPEN) POSITION DON'T PROVIDE ENOUGH FORCE TO KEEP THE DOOR IN THE OPEN POSITION. WHEN THE HATCH DROPS APPROXIMATELY 10 INCHES, THE POWER FUNCTION ACTIVATES AUTOMATICALLY, CLOSING THE HATCH. THIS POWERED CLOSING OPERATION FREQUENTLY OCCURS WHEN SOMEONE IS TRYING TO LOAD OR UNLOAD ITEMS FROM THE REAR OF THE VEHICLE. THE HATCH COMES DOWN WITH SURPRISING FORCE AND HAS KNOCKED SOME FAMILY MEMBERS TO THE GROUND AND ACTUALLY PINNED MY 8-YEAR-OLD IN A PRONE POSITION WITH HIS HEAD IN THE VEHICLE AND HIS FEET ON THE GROUND. THE SAFETY AND MENTAL ANGUISH CONCERNS ARE OBVIOUS, AND TOYOTA HAS ISSUED A RECALL FOR "CERTAIN 2004 TO 2006 VEHICLES." CHECKING WITH TOYOTA, THE RECALL DOES NOT COVER MY VIN, EVEN THOUGH WE ARE SEEING THE EXACT SAME PROBLEM FOR WHICH THE RECALL WAS ISSUED. IS THERE SOME WAY TO REDRESS THIS PROBLEM, OR DO I HAVE TO WAIT FOR THE DOOR TO ACTUALLY INJURE SOMEONE AND GET A LAWYER? *TR

WHILE DRIVING THE VEHICLE (2004 TOYOTA SIENNA), IN AN EFFORT TO MAKE A TURN, THE STEERING WHEEL WOULD LOCK, AND NOT ALLOW YOU TO TURN EITHER DIRECTION FOR MULTIPLE MOMENTS. AFTER TAKING IT TO TOYOTA ABOUT 3-4 TIMES (ABOUT DEC 2009), THEY FINALLY DETERMINED THAT IT WAS A SYSTEM FAILURE IN A SELF CONTAINED UNIT, THAT WOULD PREVENT YOU FROM SEEING IT IN THE FORM OF LOW POWER STEERING FLUID, ETC. AT THAT TIME, IT WAS REPAIRED AND CONSIDERED TO BE UNDER WARRANTY. IN THE PAST MONTH OR SO, THIS BEING MIDDLE OF JAN 2014, THE STEERING HAS BEEN HAVING SIMILAR ISSUES. HAVE TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES, AND THE TIME PRIOR TO MY DROP OFF YESTERDAY, THEY STATED THAT IT INVOLVED THE "RESERVOIR" AND INSTALLED A NEW ONE. AFTER A FEW DAYS OF HAVING IT, THE ISSUE HAPPENED AGAIN YESTERDAY. I CAN RECALL THAT IN THE FIRST REPAIR (ABOUT 2009) AND THE CURRENT REPAIR, THE ISSUE SEEMED MORE PREVALENT WHEN THE WEATHER WAS COLD AND RAINY. GIVEN THAT I JUST DROPPED THE VEHICLE OFF YESTERDAY, THIS INCIDENT IS STILL NOT COMPLETELY RESOLVED AT THIS POINT. *TR

SIDE SLIDING DOORS BECOME FROZEN MAKING IT IMPOSSIBLE TO GET OPEN TRAPPING GUEST IN THE REAR OF THE VEHICLE THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE TAKEN CARE OF. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT DURING COLD WEATHER, BOTH REAR SLIDING DOORS FAILED TO OPEN. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT THE MANUFACTURER STATED THAT THERE WAS A WARRANTY EXTENSION UNDER A MANUFACTURER'S SAFETY IMPROVEMENT CAMPAIGN FOR THE FAILURE BUT HIS VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 92,000.

PASSENGER SIDE VEHICLE DASH BEGAN CRACKING DURING SUMMER OF 2013. ORIGINAL APPEARANCE WAS THAT OF A CUT OR SCRATCH ALONG THE SURFACE OF THE DASH. CRACK HAS BEEN GROWING WIDER AND LONGER SINCE THEN. VEHICLE HAS BEEN GARAGED SINCE PURCHASE (9/2003) AND CUSTOM FIT SHADE USED WHEN PARKED OUTSIDE. CONCERNED THAT DASHBOARD MAY FRACTURE INTO SMALLER PROJECTILE PIECES IF THE PASSENGER AIRBAG WAS TO BE DEPLOYED. *TR

OUR 2004 TOYOTA SIENNA BEGAN HAVING DIFFICULTY STEERING WHILE MY WIFE WAS DRIVING OUR KIDS TO AN EVENT IN OCTOBER 2013. SHE STATED THE STEERING FELT "LUMPY" OR INTERMITTENTLY DIFFICULT. THE EFFECT WAS MORE PRONOUNCED WHEN THE CAR WAS COLD, BUT IMPROVED SOMEWHAT WHEN WARMED UP. NOW IN DECEMBER, THE STEERING PROBLEM IS SUCH SHE WILL NOT DRIVE THE VAN ANYMORE FOR SAFETY REASONS. THE VAN WAS DIFFICULT TO MANEUVER IN TRAFFIC AND POSED A DANGER TO MY WIFE AND OTHER VEHICLES. I DROVE THE VAN AND CONFIRMED THIS PROBLEM AND DO NOT WANT HER DRIVING THE VAN EITHER, AS THE STEERING WAS DIFFICULT FOR ME AND KEEPING THE VEHICLE IN THE TRAFFIC LANE WAS HARD TO DO AT TIMES. RESEARCH ON LINE INDICATES THIS IS A KNOWN PROBLEM. NOT SURE WHAT TO DO NOW EXCEPT HAVE THE STEERING COMPONENT REPLACED SO VAN IS DRIVABLE AGAIN. *TR

I ATTEMPTED TO MERGE ONTO THE EXPRESSWAY AND AFTER PUSHING THE GAS PEDAL THE VAN SUDDENLY ACCELERATED BEYOND MY CONTROL. I EASED OFF THE PEDAL AND THE VAN CONTINUED TO SERGE AHEAD WITH NO WAY FOR ME TO STOP OR SLOW IT DOWN AS THE BRAKES WOULD NOT WORK. I SAW THE RPM REACH LEVEL 6 AND SPEED INCREASE TO 70 IN SECONDS BUT AS IT WAS THE EXPRESSWAY, I WAS ABLE TO KEEP MY DISTANCE FROM CARS IN FRONT OF ME. I SWITCHED THE LEVER TO THE NEUTRAL POSITION AND THE VAN SLOWED DOWN AND THEN I WENT BACK TO DRIVE AND IT ROARED BACK UP TO 70 MPH WITH THE RPM AGAIN AT 6 AND I TRIED TURNING THE CRUISE CONTROL ON AND THEN BRAKING TO SEE IF IT WOULD SHUT DOWN THE GAS BUT NO LUCK. I WENT BACK AND FORTH FROM D TO N FOR ABOUT 2 MINUTES AND THEN ON ONE OF THE MOVEMENTS FROM N TO D IT SHUT DOWN BACK TO NORMAL. I DROPPED THE VAN OFF AT MY TOYOTA DEALER THE NEXT DAY AND AM WAITING TO SEE WHAT "HEADQUARTERS " DECIDES. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE TURING THE VEHICLE AT 20 MPH OR WHEN PARKING, THE STEERING WHEEL WOULD SEIZE. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR LOCAL MECHANIC. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 190,000.

THERE IS A CRACK IN MY TOYOTA SIENNA 2004 RADIATOR AND THE COOLANT IS LEAKING. I RECEIVED A LETTER FROM TOYOTA WITH INFORMATION THAT THEY HAD RECEIVED REPORTS OF CRACKS IN RADIATORS IN 2004 AND 2005 TOYOTA SIENNAS. AS A RESULT OF THESE REPORTS TOYOTA WAS EXTENDING THE WARRANTY ON THESE RADIATORS TO 6 YEARS OR 72,000 MILES FROM THE IN-SERVICE DATE. SINCE I NOTICED THE CRACK IN THE RADIATOR IN MY 2004 TOYOTA SIENNA WHEN IT HAD 85,000 MILES, TOYOTA HAS REFUSED TO PAY EVEN A % OF THE COST OF REPLACING THE RADIATOR. I BOUGHT THE TOYOTA SIENNA AND PAID THE HIGHER PRICE BECAUSE OF TOYOTA'S REPUTATION FOR USING VERY HIGH QUALITY PARTS IN ITS CARS. I PREVIOUSLY OWNED A TOYOTA CAMRY AND HAD ALMOST 200,000 MILES ON IT. I DID NOT HAVE ANY PROBLEMS WITH THE RADIATOR IN MY TOYOTA CAMRY. I CALLED TOYOTA'S CUSTOMER SERVICE DEPARTMENT ABOUT THIS PROBLEM AND THEY REFUSED TO DO ANYTHING ABOUT IT, SAYING THAT THE CAR IS OUT OF THE WARRANTY PERIOD SINCE IT HAS 85,000 MILES. CLEARLY, THE CRACK IN MY 2004 TOYOTA SIENNA IS DIRECTLY DUE TO THE DEFECTIVE RADIATOR. SO MANY 2004 AND 2005 TOYOTA OWNERS ARE HAVING PROBLEMS OF CRACKED RADIATORS AFTER THE EXPIRATION OF THE EXTENDED WARRANTY PERIOD OF 6 YEARS OR 72,000 MILES. THE ARBITRARY EXTENDED WARRANTY PERIOD OF 6 YEARS AND 72,000 MILES DOES NOT PROTECT THE TOYOTA SIENNA OWNERS FROM THE DEFECTIVE RADIATOR BECAUSE IN MOST CASES THE RADIATOR WILL CRACK JUST AFTER THE EXTENDED WARRANTY HAS EXPIRED. TOYOTA SHOULD TAKE RESPONSIBILITY FOR USING A DEFECTIVE RA

DURING BELOW-FREEZING TEMPERATURES AND ACCUMULATING PRECIPITATION, SLIDING DOORS CAN FREEZE SHUT TO THE POINT OF NOT OPENING. I RECENTLY HAD TO KICK THE SIDE DOORS FROM THE INSIDE IN ORDER TO GET THEM OPENED. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE SPARE TIRE BECAME DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE SPARE TIRE CARRIER ASSEMBLY WAS CORRODED AND CAUSING THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO CLOSE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE ENTIRE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

START HAVING PROBLEMS WITH THE CAR STEERING WHEEL, IT IS HARD TO MOVE WHILE MOVING AND IT DOESN'T GO BACK TO STRAIGHT POSITION BY ITSELF. HAVE TO MOVE THE STEERING BY FORCE TO GET IT TO THE RIGHT POSITION. THIS IS DANGEROUS AND CAN CAUSE AN ACCIDENT. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V429000 (POWER TRAIN). THE DEALER AND MANUFACTURER WERE CONTACTED HOWEVER, THEY WERE UNABLE TO ADVISED THE CONTACT OF WHEN THE PART WOULD BECOME AVAILABLE FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONSUMER STATED THE PROBLEM WAS THE SHIFT LOCK SOLENOID IN THE INTER LOCK SYSTEM. UPDATED 12/23/13

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THERE WAS A POPPING SOUND EVERY TIME THE DRIVER'S SIDE DOOR WAS OPENED OR CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE DOOR HINGE NEEDED TO BE REPLACED DUE TO A FRACTURED WELL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,000. UPDATED 12/30/13*CN