Page 7 of 42 · complaints 301–350 of 2,062

2004 Toyota Sienna complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Structure › Body › Door
Filed Dec 11, 2014180,000 milesCT

SLIDING DOORS FREEZE SHUT DURING COLD WEATHER, HANDLE OF SLIDING DOOR PULLED RIGHT OFF DURING COLD WEATHER. IN A CAR ACCIDENT THE PASSENGERS IN THE BACK SEATS WOULD NOT BE ABLE TO BE SAFELY AND QUICKLY PULLED OUT OF THE CAR. THIS IS THE 2ND TIME THE DOOR HANDLE PULLED OFF. WE REPAIRED THE HANDLE OF THE DOOR EARLIER THAN 2014 AND THE HANDLE PULLED OFF AGAIN AT THE DATE STATED ON THIS REPORT. THE DOORS FREEZE SHUT IN ALMOST ANY WINTER COLD WEATHER SINCE THE CAR WAS PURCHASED. *TR

Seat Belts
Filed Dec 7, 201480,000 milesNY

DRIVERS SEATBELT FOLD OVER AND BECOMES STUCK IN ITS RETRACTION SLOT. SEATBELT IS UNUSABLE. I NEED TO DRIVE WITHOUT A SEATBELT. UNABLE TO FIX BY SELF. I THEN NEED TO TAKE TO DEALER OR MECHANIC TO HAVE SEATBELT UNTWISTED. THIS HAS OCCURRED NUMEROUS TIMES OVER THE PAST 3-5 YEARS. [INTERNET SEARCH FINDS NUMEROUS PERSONS COMPLAINING ABOUT THIS ISSUE FOR 2004 SIENNA]. *TR

Structure › Body
Filed Dec 6, 2014112,000 milesWA

THE POWER SLIDING DOOR ON OUR 2004 TOYOTA SIENNA IS FAULTY. IT FAILED IN THE OPEN POSITION. MY WIFE HAD TO DRIVE MY KIDS PLUS NEIGHBOR KIDS HOME WITH THE DOOR STUCK OPEN. THIS IS TRULY A SAFETY CONCERN. NOW, ONLY A STRONG ADULT CAN GET THE DOOR OPEN OR CLOSED. ALSO, THE CENTER HINGE ON THE DOOR IS FAULTY AND HAS GROUND AWAY THE PAINT AND METAL ON THE BODY RIGHT BELOW THE TRACK THE DOOR USES TO OPEN. APPARENTLY, TOYOTA SORT OF RECOGNIZED A PROBLEM WITH THIS (THERE HAVE BEEN MANY COMPLAINTS ABOUT IT) BECAUSE THEY ISSUED AN EXTENDED WARRANTY TO COVER THIS VERY PROBLEM. HOWEVER, THE WARRANTY EXPIRED A YEAR AGO, AND MY DOOR DIDN'T FAIL UNTIL VERY RECENTLY. I CALLED AND THEY SAID THERE IS NOTHING THEY CAN DO. THE WARRANTY PERIOD IS OVER. THE PROBLEM WITH THE WARRANTY IS THAT IT PUTS THE ONUS ON THE OWNER TO RECOGNIZE THE PROBLEM (PAINT BEING RUBBED OFF AND THEN METAL) OR A MAJOR FAILURE (THE DOOR BEING STUCK OPEN). WILL IT TAKE A SERIOUS INJURY OR SOME CHILD FALLING TO HER OR HIS DEATH THROUGH THE OPEN SIDE DOOR BEFORE TOYOTA ACTS RESPONSIBLY AND ISSUES AN ACTUAL RECALL? *TR

Steering
Filed Nov 23, 2014148,000 milesOH

THE STEERING ON MY 2004 TOYOTA SIENNA WAS NOT WORKING CORRECTLY. THE STEERING WAS BINDING, REQUIRING AN INCREASED EFFORT TO TURN THE STEERING WHEEL FROM NEUTRAL OR RETURN TO NEUTRAL AFTER TURNING. I CHECKED THE POWER STEERING FLUID. IT WAS FINE. I LOOKED UP THE ISSUE AND REALIZED THAT THIS HAS BEEN INVESTIGATED. ACCORDING TO THE REPORT, MY PROBLEM HAS BEEN CAUSED BY THE STEERING INTERMEDIATE SHAFT. IT IS BINDING/LOCKING BECAUSE OF THE CORROSION OF THE STEERING INTERMEDIATE SHAFT UNIVERSAL JOINT. *TR

Steering
Filed Nov 22, 2014245,000 milesCT

WHILE MAKING A U-TURN THE STEERING DID NOT RECOVER TO STRAIGHT AHEAD POSITION. THE STEERING FELT LIKE IT WAS BINDING. THE VEHICLE KEPT TURNING, LEAVING THE ROAD SURFACE, ALMOST STRIKING A STONE WALL. NOTHING WAS HIT. MORE EFFORT THAN NORMAL WAS NEEDED TO CORRECT THE STEERING. AIR TEMP. APPROX. 20F. ONCE HOME I INSPECTED THE TIRES, POWER STEERING FLUID, POWER STEERING BELT, ALIGNMENT, LEAKS. ALL WERE NORMAL. I GOOGLED THE PROBLEM AND FOUND THE TSB FILE ON THE STEERING SHAFT KNUCKLE (U-JOINT) CORROSION PROBLEMS. I CRAWLED UNDER THE VEHICLE AND FOUND THE STEERING SHAFT AND KNUCKLE CORRODED. I LIBERALLY SPRAYED THE KNUCKLE AND SHAFT WITH WD-40 WHICH CORRECTED THE PROBLEM. *TR

Steering
Filed Nov 21, 2014143,339 milesCT

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKES SEIZED. THE VEHICLE RESUMED NORMALLY AFTER SITTNG FOR A COUPLE OF MINUTES. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING ANGLE SENSOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 143,339.

Steering
Filed Nov 11, 2014TX

THIS IS MOST LIKELY A KNOWN PROBLEM. I HAVE SPENT THOUSANDS OF DOLLARS TRYING TO GET IT FIXED, AND IT HAS BEEN IN THE SHOP NUMEROUS TIME, INCLUDING A TOYOTA DEALERSHIP SERVICE DEPARTMENT. PROBLEM: VERY UNPREDICTABLE TRACTION CONTROL PROBLEM WHICH IS GETTING WORSE. WHETHER DRIVING DOWN THE INTERSTATE, GOING AROUND A CURVE, OR JUST DRIVING ON SLOWER CITY ROADS, THE TRACTION CONTROL LIGHT AND SENSOR WILL GO OFF - FREQUENTLY LOCKING UP THE STEERING, BREAKING, AND CAUSING LOSS OF CONTROL OF THE VEHICLE. THIS OFTEN CAUSES THE VEHICLE TO SHAKE VIOLENTLY, AND IT HAS EVEN CAUSED THE REAR OF THE VEHICLE TO SLIDE. THE ONLY WAY I HAVE FOUND TO MANAGE THIS IS TO COAST UNTIL IT CLEARS OUT. I AM FEARFUL EVERY TIME I DRIVE IT, ESPECIALLY ON THE HIGHWAY. I FEEL IT IS ONLY A MATTER OF TIME BEFORE I AM INVOLVED IN AN ACCIDENT, ESPECIALLY IF THE ROADS HAPPEN TO BE WET OR ICY. I HAVE SEEN NUMEROUS COMPLAINTS ON THE INTERNET, AND I HAVE FILED A CASE WITH TOYOTA. BACK ON 6-26-14 WHEN I FIRST CONTACTED TOYOTA AFTER NOTHING SEEMED TO FIX THE PROBLEM, I WAS TOLD THEY HAD NO KNOWLEDGE OF THE PROBLEM, AND THERE WERE NO REPORTED PROBLEMS FROM DEALERSHIPS. I JUST SPOKE WITH THEM AGAIN WITHOUT ANY SUCCESS OR NEW INFORMATION. *TR

Steering
Filed Nov 5, 2014145,000 milesAK

MY 2004 SIENNA IS EXPERIENCING THE EXACT SAME ISSUES AS DESCRIBED IN THE 11/09/2011 VOLUNTARY SAFETY RECALL. THE BELTS HAVE BEEN SQUEALING AND THE STEERING BECOMES DIFFICULT TO TURN AT SLOW SPEEDS. THE RECALL APPLIES TO CERTAIN SIENNA MODELS BUT MY SPECIFIC VIN IS NOT INCLUDED IN THE RECALL. ALL NEW BELTS HAVE BEEN REPLACE AND THE ISSUE CONTINUES. IS IT POSSIBLE THAT THIS RECALL SHOULD BE EXPANDED TO INCLUDE OTHER VINS IN THE 2004 SIENNA SERIES? HTTP://PRESSROOM.TOYOTA.COM/RELEASES/TOYOTA+VOLUNTARY+SAFETY+RECALL+TOYOTA+LEXUS+VEHICLES+REPLACE+CRANKSHAFT+PULLEY.HTM. *TR

Electronic Stability Control (esc)
Filed Oct 29, 2014123,000 milesNV

IN THE EARLY SUMMER OF 2013, I WAS TRAVELING NORTH ON I-15, APPROX 5 MINUTES TO ST. GEORGE, UTAH ON A BEAUTIFUL CLEAR DAY WHEN THE CAR BEGAN TO SWERVE AND THE YELLOW SKID LIGHT CAME ON AND THE EMERGENCY BEEPING SOUND ALARMED AND THE CAR SLOWS DOWN ON ITS OWN--I NO LONGER HAVE CONTROL OVER ACCELERATING THE SPEED OF THE CAR. IT FRIGHTENED AND ALARMED ME AND MY PASSENGERS. WITHIN ABOUT 5 SECONDS THE LIGHT WENT OFF AND THE ALARMING BEEPING SOUND STOPPED AND NOW I HAVE CONTROL OF THE SPEED OF THE CAR. I HAVE TRAVELED THAT ROAD SEVERAL TIMES SINCE AND THE SAME INCIDENT HAS OCCURRED AT APPROX THE SAME SPOT. HOWEVER, IN 2014, DURING MY TRAVELS TO AND FRO ON THIS SAME HIGHWAY WHERE THE SPEED LIMIT IS 65-75MPH, THE INCIDENT OCCURS IN SEVERAL OTHER SPOTS ALONG I-15 NORTH AND SOUTHBOUND. THE SKID LIGHT AND THE ALARMING BEEPING SOUND EVEN WENT OFF WHEN COMING TO A STOP GOING APPROX. 5MPH. THE INDICATOR LIGHT AND ALARM SOUND SEEMS TO BE GETTING MORE AND MORE SENSITIVE. THE SAME INCIDENT HAS BEEN OCCURRING THIS YEAR EVERY DAY ON MY WAY HOME FROM WORK AT THE SAME SPOT ON I-215. EVEN THOUGH THE SPEED LIMIT IS 65MPH, I HAVE TO SLOW DOWN TO LESS THAN 50MPH IN ORDER TO AVOID THIS OCCURRENCE. THIS CREATES A VERY HAZARDOUS SITUATION SINCE I AM SLOWING DOWN FOR APPARENTLY NO REASON TO THE CARS BEHIND ME WHO ARE TRAVELING AT THE SPEED LIMIT. *TR

Electrical System
Filed Oct 28, 201485,000 milesMA

THIS VEHICLE HAS TWO ELECTRIC SIDE DOORS, MOVE THE TWO WIRES RUNNING OUT THE DOOR. IN STATES WHERE A LOT OF SNOW, SALT DESTROYS THE CABLES AND THEY BREAK EASILY. WHEN I TRY TO BUY THE CABLES, IT'S ALMOST IMPOSSIBLE BECAUSE THE TOYOTA DEALER ONLY SELL THE COMPLETE ELECTRICAL MACHINERY. *TR

Air Bags
Filed Oct 28, 2014100,000 milesIN

AIRBAG LIGHT GOES ON INTERMITTENTLY. *TR

Structure
Filed Oct 25, 201452,000 milesFL

DASHBOARD CRACKS STARTED TO APPEAR ON THE VEHICLE, WHICH IS GARAGE KEPT. THE CRACKS HAVE CONTINUED TO EXPAND AND BRANCH OUT ACROSS THE ENTIRE WIDTH OF THE DASHBOARD. I FEAR THAT IN AN CRASH THAT THE PASSENGER AIRBAG MAY MALFUNCTION GIVEN THE STRUCTURAL WEAKNESS IN THE SURROUNDING DASH. *TR

Structure
Filed Oct 23, 2014144,000 milesLA

THE DASHBOARD HAS CRACKS ALL OVER IT. READING ONLINE, I NOTICE THAT A LOT OF PEOPLE ARE HAVING THE SAME PROBLEMS. WE BROUGHT THE VAN USED AND NOTICE SMALL CRACKS. AS THE YEARS PAST THE CRACK ARE GETTING MORE AND MORE. IT SEEM THAT IT WOULD CAUSE A HAZARD IF THE AIR BAGS EVER WENT OFF AS IT WOULD THROW SHARDS TOWARD THE PASSAGES. *TR

Vehicle Speed Control
Filed Oct 22, 2014130,000 milesCA

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE TRACTION WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. ..UPDATED 12/02/14 *BF THE DEALER ATTEMPTED TO FIX THE VEHICLE THREE TIMES. UPDATED 01/13/15

Electronic Stability Control (esc)
Filed Oct 22, 201414,200 milesNY

WHILE DRIVING THE VSC ACTIVATES, THE BRAKES ENGAGES, THE CARS SLOWS DOWN AND IT MAKE IT DIFFICULT TO CONTROL. IT HAS HAPPENED TO ME MORE THAN 10 TIMES. MIND YOU ITS ON A DRY SURFACE AND NO CURVES. VERY SCARY I DRIVE IT WITH NOBODY INSIDE JUST IN CASE... THANKS *TR

Steering
Filed Oct 21, 201476,500 milesMI

STEERING IN MY 2004 TOYOTA SIENNA IS VERY TIGHT, MAKING IT DIFFICULT TO TURN, ESPECIALLY WHEN COLD. THE PROBLEM APPEARED LAST SPRING, WHILE IT WAS STILL COLD OUTSIDE. STEERING IMPROVED DURING THE WARM SUMMER MONTHS. NOW THAT THE WEATHER IS COOL AGAIN, THE STEERING PROBLEM HAS RETURNED, BUT WORSE. THE POWER STEERING FLUID WAS CHANGED, WITHOUT HELP. DIFFERENT AUTO SHOPS, INCLUDING MY TOYOTA DEALERSHIP, HAVE OFFERED VASTLY DIFFERENT OPINIONS OF WHAT IS WRONG. THE DEALERSHIP FIRST WANTED TO REPLACE A 'LEAKING' POWER STEERING FLUID HOSE, DESPITE A NORMAL FLUID LEVEL. THEN THE DEALERSHIP CLAIMED IT'S THE STEERING INTERMEDIATE JOINT (U JOINT). AN EXPERIENCED INDEPENDENT MECHANIC SAYS THE INTERMEDIATE JOINT IS FINE, BUT IT'S THE RACK AND PINION THAT NEEDS TO BE REPLACED. ONLINE FORUMS HAVE OFFERED VARIOUS ADVICE, INCLUDING THE AFOREMENTIONED FIXES, AMONG OTHERS, INCLUDING JUST LUBING THE U JOINT. IN OTHER WORDS, NO ONE SEEMS TO BE ABLE TO DIAGNOSE THE PROBLEM WITH CERTAINTY. I'VE READ ON VARIOUS FORUMS THAT OTHER TOYOTA SIENNA OWNERS WITH THE SAME MODEL YEAR HAVE HAD IDENTICAL COMPLAINTS ABOUT TIGHT STEERING WHEN COLD, BUT TOYOTA CONSIDERS THE PROBLEM 'CLOSED'. NOW I'M FACED WITH SPENDING OVER $1000 TO FIX A STEERING PROBLEM THAT TOYOTA SHOULD HAVE ADDRESSED LONG AGO. EVEN THEN, I CAN'T EVEN BE CONFIDENT THAT THE PROBLEM WILL BE FIXED, GIVEN CURRENT LACK OF CONSENSUS AMONG EXPERIENCED MECHANICS. I HAVE A YOUNG CHILD WHO RIDES WITH ME DAILY, SO THIS STEERING PROBLEM NEEDS TO BE FIXED

Structure › Body › Trunk Lid1 injured
Filed Oct 9, 201497,000 milesNJ

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE TRUNK DOOR FAILED TO STAY IN PLACE, IMPACTING THE CONTACT ON THE HEAD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Seat Belts
Filed Sep 20, 2014110,000 milesTX

THE FRONT PASSENGER SEAT BELT GOT STUCK IN LOOSE CONDITION SO IT IS UNSAFE FOR ANYONE TO SIT IN THE FRONT PASSENGER SEAT. *TR

Structure › Body2 injured
Filed Sep 18, 2014148,473 milesFL

THE METAL CORD THAT IS PART OF THE AUTOMATIC DOOR MECHANISM FRAYED. THIS MORNING, THE DOOR WOULD TRY TO AUTO CLOSE BUT IT GOT HUNG UP AND RETURNED TO FULL OPEN POSITION. WE TURNED OFF THE AUTOMATIC DOOR FEATURE AND ATTEMPTED TO MANUALLY CLOSE THE SLIDING DOOR. WHEN MY HUSBAND TRIED TO CLOSE IT MANUALLY, THE ROLLERS IN THE TRACK HIT THE DAMAGED PART IN THE WIRE, THE SLIDE PUSHED OUT OF THE TRACK BREAKING THE WINDOW OUT THAT IS POSITIONED JUST IN FRONT OF THE TRACK THAT THE SLIDE ROLLS IN. THE SLIDING DOOR WAS HANGING OFF THE VEHICLE IN A 45 DEGREE ANGLE AND THE DRIVER SIDE REAR QUARTER WINDOW WAS SHATTERED ALL OVER INSIDE AND OUTSIDE OF THE VAN. MY HUSBAND AND I BOTH GOT CUTS ON OUR HANDS FROM BROKEN GLASS WHILE WE PUT THE SLIDING DOOR BACK ON ITS TRACK AND COVERED THE WINDOW OPENING TO PROTECT IT FROM THE WEATHER. THERE IS GLASS IN MY BABY'S CAR SEAT, STROLLER, AND BACK SEAT WHERE MY OLDER CHILDREN NORMALLY SIT. AFTER I PURCHASED THE SIENNA I CHECKED THE REVIEWS ONLINE AND THIS FRAYED WIRE ON THE AUTOMATIC DOORS SEEMED TO BE A RECURRING PROBLEM THAT TOYOTA HAS KNOWN TO BE A DEFECT BUT HAS NOT ISSUED A RECALL FOR BECAUSE NO INJURIES HAVE BEEN REPORTED. I WAS VERY THANKFUL THAT MY CHILDREN WEREN'T IN THE VEHICLE AT THE TIME THAT THIS ALL OCCURRED BECAUSE WHOEVER WAS IN THE BACK SEAT AS WELL AS IN THE CAR SEAT NEAR THE SLIDE DOOR WOULD HAVE BEEN HURT BY THE SHATTERED GLASS. I CALLED THE LOCAL TOYOTA DEALERSHIP AND I WAS TOLD THAT THIS IS NOT AN ISSUE THEY SEE OFTEN AND ALL THE R

Power Train
Filed Aug 27, 2014160,000 milesCA

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE MOVED FORWARD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT FAILED. THE CONTACT STATED THAT THE VEHICLE WAS STUCK IN SECOND GEAR EVEN THOUGH THE INSTRUMENT PANEL READ THAT THE VEHICLE WAS IN PARK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. UPDATED 10/09/14*LJ

Service Brakes
Filed Aug 26, 2014139,500 milesCA

IN THIS INITIAL INCIDENT, I WAS TRAVELING ON A CURVY ROAD AT POSTED SPEED LIMIT OF 30MPH. MY VEHICLE SUDDENLY SLOWED, AS IF I WAS APPLYING THE BRAKES, WHICH I WAS NOT, AND MY STEERING WAS COMPROMISED. IN ADDITION THE VSC INDICATOR AND SYMBOL FLASHED ON MY DASHED AND BEEPED. THE ROAD WAS DRY. THIS HAS OCCURRED 10+ TIMES SINCE. I HAVE BROUGHT IT TO MY MECHANIC, WITHOUT TURNING THE ENGINE OFF AFTER THE OCCURRENCE SO THAT HE COULD "READ" THE COMPUTER BUT THERE IS NO EVIDENCE AVAILABLE. WE HAVE BROUGHT IT TO THE TOYOTA DEALER. THEY "REBOOTED" THE SENSORS AND SAID IT SHOULD BE FINE. IT HAS CONTINUED TO HAPPEN, ON THE FREEWAY GOING UPHILL AT 55 MPH, GOING DOWNHILL AT 60 MPH AND HAS BEEN CLOSE TO CAUSING A REAR END COLLISION EACH TIME. *TR

Structure
Filed Aug 20, 2014VA

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO EXCESSIVE CORROSION OF THE SPARE TIRE CARRIER ASSEMBLY RECALL. *SMD THE CONSUMER STATED WHEN HE LOOKED UNDER THE VEHICLE, HE DISCOVERED THE ASSEMBLY WAS BADLY CORRODED. THIS OCCURRED DESPITE THE FACT, HE HAD TAKEN THE VEHICLE TO THE DEALER ON MULTIPLE OCCASIONS, SINCE 2010, AND THEY USUALLY RECOMMENDED $2000 TO $4000 WORTH OF UN-NEEDED REPAIRS, WHILE IGNORING A CLEARLY VISIBLE SAFETY ISSUE. *JB

Power Train
Filed Aug 13, 201479,000 milesLA

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 20 MPH, THE VEHICLE AUTOMATICALLY SHIFTED INTO REVERSE WHEN THE CONTACT APPLIED THE ACCELERATOR PEDAL. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE BACKWARDS AND ENGAGE THE EMERGENCY BRAKE IN ORDER TO SHIFT THE VEHICLE INTO PARK. THE DEALER STATED THAT THERE WAS A FRACTURED CABLE LINKAGE. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

Electronic Stability Control (esc)
Filed Aug 3, 2014120,500 milesPA

ON CLEAR, DRY PAVEMENT AT MODERATE (50MPH -60 MPH) HIGHWAY SPEEDS, THE TRACTION CONTROL HAS UNEXPECTEDLY ENGAGED. THIS HAS OCCURRED MULTIPLE TIMES ON BOTH SLIGHT BANKING TURNS AND ON STRAIGHT SECTIONS OF ROADWAY. PREVIOUS TO EACH INCIDENT THE VEHICLE WAS UNDER PREDICTABLE DRIVER CONTROL WITH NO SUDDEN STEERING CHANGES; YET THE TRACTION CONTROL ACTIVATED CAUSING SUDDEN BRAKING, DIFFICULTY STEERING, AUDIBLE ALARM SOUNDS, AND DASHBOARD TRACTION CONTROL LIGHT ILLUMINATION. THE VEHICLE IS DIFFICULT TO CONTROL DURING THE 5- 10 SECOND DURATIONS. CONTINUED SAFE DRIVING CAN ONLY BE DONE BY MANUALLY DISENGAGING THE TRACTION CONTROL SYSTEM. I NOTE THAT TIRES WERE RECENTLY REPLACED AND FRONT END WHEEL ALIGNMENT WAS PERFORMED. *TR

Structure › Body
Filed Aug 2, 2014156,000 milesNJ

WHEN OPEN OR CLOSE THE DRIVER SIDE FRONT DOOR, THERE IS A LOUD POPPING SOUND. THE WELD-ON HINGE BETWEEN THE DOOR AND THE BODY IS BROKEN. TOYOTA DEALERSHIP INFORMED US THAT THE PROBLEM WILL DETERIORATE IN THE COMING DAYS. THE DOOR WILL SWING FREELY WHEN OPEN, POTENTIALLY HIT PEOPLE AND OTHER CARS NEAR BY. THE WINDOW ON THE DOOR MAY GET STUCK AND NOT ABLE TO BE OPENED OR CLOSED. TOYOTA WAS AWARE OF THIS PROBLEM AS EARLY AS 2007. IT ISSUED TWO WARRANTY EXTENSIONS BUT TOLD THE OWNERS TO KEEP THE WARRANTY LETTER IN FILE IF THE PROBLEM DID NOT OCCUR. I FOLLOWED TOYOTA'S INSTRUCTION AND KEPT MY WARRANTY EXTENSION IN FILE SINCE THE SYMPTOM IN MY CAR DID NOT OCCUR AT THE TIME. HOWEVER, WHEN THE PROBLEM DID OCCUR LAST MONTH, TOYOTA REFUSED TO HONOR IT, CLAIMING THE WARRANTY HAS EXPIRED AND I AM NO LONGER COVERED. THEY DID OFFER $350 TOWARDS THE REPAIR BUT I WOULD LIKE TO GET YOUR HELP TO COVER THE FULL REPAIR COST. THIS IS A CRYSTAL CLEAR CASE OF A PROBLEM CAUSED BY AN INHERIT MANUFACTURE DEFECT. TOYOTA SHOULD HAVE ISSUED AN UNCONDITIONAL RECALL AND FIXED IT FOR ALL IMPACTED CUSTOMERS BECAUSE OF ITS SAFETY CONSEQUENCES. INSTEAD, THEY KEPT EXTENDING THE WARRANTY, HOPING OLDER CARS EXPIRES BEFORE THIS PROBLEM WAS UNCOVERED. PLEASE NOTE THAT THIS IS A WELL KNOWN PROBLEM AND OTHER SIENNA CUSTOMERS HAVE DESCRIBED THE SAME PROBLEM AND SYMPTOMS THAT MY DEALERSHIP DESCRIBED (SEE HTTPS://WWW.FACEBOOK.COM/PAGES/TOYOTA-SIENNA-VAN-DOOR-WELD-ISSUE-CREATING-POPPING-NOISE/101820339938012)

Structure › Body › Door › Hinge and Attachments
Filed Jul 30, 201477,000 milesAZ

TL * THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR HINGE RESISTER FAILED AND CAUSED THE DOOR TO SWING FULLY OPEN. THE DEALER STATED THAT THE ENTIRE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

Structure › Body › Door
Filed Jul 29, 2014100,000 milesPA

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR EXHIBITED AN ABNORMAL NOISE WHEN OPENED. IN ADDITION, THE WELD BECAME FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Structure
Filed Jul 25, 201460,000 milesFL

COMPLAINED ABOUT NUMEROUS DASHBOARD CRACKS TO DEALER. DEALER SAID NOTHING THEY COULD DO BUT REPLACE AT MY EXPENSE. DEALER REP GAVE ME THE TOYOTA HQ NUMBER TO CALL TO FILE A COMPLAINT. CALLED TOYOTA HQ ON 03/14/2014 AT 3:15 PM EST. EXPRESSED DISSATISFACTION WITH QUALITY AND POTENTIAL SAFETY FACTORS. SAID NOTHING THEY COULD DO BECAUSE IT WAS NOT IN WARRANTY AND GAVE ME THIS CASE# 1403141508. CRACKS CONTINUE AND NO MELTING HAS OCCURRED AT THIS POINT. THIS CAR HAS BEEN HOUSED IN A GARAGE WHEN NOT IN USE. IF PARKED OUTSIDE FOR AN EXTENDED PERIOD OF TIME, A SUN SHIELD IS USED TO COVER THE DASH. TOYOTA HQ WAS TOTALLY UNRESPONSIVE TO THEIR QUALITY ISSUE AND POTENTIAL SAFETY PROBLEM. *TR

Structure › Body › Door
Filed Jul 24, 2014NJ

TO BEGIN WITH, THE WINDOW ON THE DRIVER SIDE REAR SLIDING DOOR HAS NOT OPENED ALL THE WAY FOR MANY YEARS. IN ADDITION, DURING THE WINTER, THE REAR SLIDING DOORS FREEZE SHUT TO THE POINT WHERE MY CHILDREN HAVE TO CLIMB THROUGH THE REAR HATCH TO GET INTO THE CAR. LAST YEAR, MY HUSBAND ATTEMPTED TO OPEN THE DRIVER SIDE SLIDING DOOR AND PULLED THE HANDLE OFF. THERE ARE SEVERAL CRACKS IN THE DASHBOARD THAT DEVELOPED ABOUT 2 YEARS AGO. AND, ON THE FRONT PASSENGER SIDE DOOR, THE CLIPS THAT HOLD THE INTERIOR OF THE DOOR TO THE FRAME HAVE BROKEN OFF AND THAT PORTION OF THE DOOR GETS CAUGHT ON THE RUBBER GASKET OF THE CAR FRAME. NOW, THE GASKET IS TEARING SO WE HAVE TO BE EXTREMELY CAREFUL IN CLOSING THE DOOR TO KEEP IT FROM GETTING HUNG UP OR ELSE IT WILL BREAK AND TEAR MORE. WE ALSO EXPERIENCED HAVING THE CABLE TO THE PASSENGER SIDE SLIDING DOOR FRAY AND JAM IN 2008. AFTER HAVING THE DEALER INITIALLY OFFER TO REPAIR IT FIRST FOR $2600, THEN $1500 WITH TOYOTA PAYING FOR THE PART, WE WERE ABLE TO GET IT REPAIRED 4 YEARS LATER IN THE RECALL. *TR

Traction Control System
Filed Jul 23, 2014120,000 milesTX

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRACTION CONTROL SENSOR CONTINUOUSLY ILLUMINATED AND THE VEHICLE DECELERATED. THE CONTACT APPLIED THE ACCELERATOR PEDAL, BUT THE SPEED DID NOT INCREASE. THE VEHICLE ACCELERATED NORMALLY AFTER THE SENSOR DIMMED, BUT THE FAILURE RECURRED SEVERAL MORE TIMES. AN INDEPENDENT MECHANIC WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Structure › Body
Filed Jul 22, 201493,000 milesMA

ABOUT A MONTH AGO, WHILE TRYING TO OPEN THE PASSENGER SIDE POWER SLIDING DOOR ON OUR 2004 SIENNA FWD XLE, THE CABLE SNAPPED WHEN THE DOOR WAS HALF WAY OPEN, RENDING THE DOOR INOPERABLE. TOOK US A GREAT DEAL OF EFFORT TO DISENTANGLE PART OF THE BROKEN CABLE CLEAR OF THE EXTERIOR SLIDER TRACK. FORTUNATELY AFTER TURNING OFF THE POWER SLIDER SWITCH UNDER THE DASH, THE DOOR COULD BE CLOSED MANUALLY. WE ARE OUT OF LUCK AS FAR AS TOYOTA WARRANTY ENHANCEMENT IS CONCERNED, EVEN THOUGH OUR VAN HAS VERY LOW MILEAGE FOR ITS AGE. TOYOTA REFUSED TO OFFER ANYTHING HELPFUL WHEN I CONTACTED THEM, AND A LOCAL DEALER QUOTED ME OVER THREE THOUSAND DOLLAR PARTS AND LABOR FOR THE REPAIR! IT IS A SERIOUS SAFETY ISSUE! WE WERE JUST LUCKY THAT THE DOOR COULD BE CLOSED MANUALLY AFTER THE CABLE BROKE, NOT SUBJECTING MY FAMILY TO HAVING TO TRAVEL IN A VEHICLE WHOSE DOOR BECAME INOPERABLE SUDDENLY, DUE TO A WIDELY PUBLICIZED, CORRECTABLE DEFECT OF A MAJOR POWER COMPONENT. TOYOTA CAN DO MORE FOR ITS UNLUCKY CUSTOMERS THAN FEEDING THEM UNHELPFUL PLATITUDES ABOUT SUCH A COSTLY COMPONENT FAILURE. *TR

Seat Belts
Filed Jul 22, 2014119,000 milesSC

THE DRIVER SIDE SEATBELT TWISTS AND GETS STUCK IN THE BEZEL. THIS HAS HAPPENED SEVERAL TIMES AND I HAVE BEEN ABLE TO FIX IT AFTER WORKING ON IT FOR A FEW MINUTES BUT TODAY IT HAPPENED AGAIN AND I WAS UNABLE TO FIX IT AND AM FORCED TO DRIVE WITHOUT A DRIVERS SEATBELT!!! I HAVE ONLY OWNED THIS CAR FOR THREE WEEKS AND HAVE HAD THIS SEAT BELT GET STUCK AFTER NORMAL USE AT LEAST 6 TIMES. *TR

Seat Belts
Filed Jul 16, 2014113,344 milesNC

THE DRIVER'S SIDE SEATBELT GETS FOLDED UP AND CANNOT RETRACT. THIS WAS A SAFETY ISSUE BECAUSE I HAD TO DRIVE WITH NO EFFECTIVE SEATBELT UNTIL I COULD GET HOME AND FIX IT. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. ONCE I TOOK IT TO GET FIXED BUT RECENTLY I LEARNED HOW TO FIX IT MYSELF. THIS REQUIRED TOOLS AND ABOUT 30 MINUTES TO COMPLETE. IF THIS HAPPENS AGAIN WHEN I AM NOT AT HOME OR DON'T HAVE TIME TO FIX IT, I'LL BE IN THE SAME UNSAFE SITUATION AGAIN. PLEASE ISSUE A RECALL. *TR

Structure
Filed Jul 15, 201487,000 milesMS

THE DASH HAS MANY LARGE AND SMALL CRACKS. IF THE AIRBAG DEPLOYS, THE DASH PIECES WOULD CREATE A SAFETY HAZARD. TOYOTA CLAIMS THAT THIS IS NORMAL WEAR DUE TO HEAT. OLDER MODELS DO NOT HAVE THIS PROBLEM. MINI VANS ARE PRIMARILY USED TO TRANSPORT CHILDREN. I FEAR THAT AN AIRBAG DEPLOYMENT WOULD CAUSE SMALL AND LARGE CHUNKS OF PLASTIC TO ACT AS DANGEROUS PROJECTILES THAT WOULD INJURE THE DRIVER AS WELL AS THE PASSENGERS. *TR

Structure › Body
Filed Jul 9, 201458,400 milesVA

THE PASSENGER SIDE SLIDING DOOR OF MY TOYOTA 2004 SIENNA LE SUDDENLY COULD NOT CLOSE SUDDENLY. THE POWER CLOSING TRIES AND THEN REVERSES TO OPEN. I FOLLOWED THE MENU INSTRUCTION TO TURN OFF THE POWER DOOR AND TRIED TO CLOSE IT MANUALLY BUT FAILED. IT WON'T MOVE AT ALL. I SPREAD SOME LUBRICANT AND WAS ABLE TO MAKE IT CLOSE ABOUT 1/5. SO I CALLED THE DEALER AND WAS TOLD THERE WAS NO RECALL. I THEN CALLED TOYOTA DIRECTLY AND WAS TOLD THAT THERE WAS AN "ENHANCED WARRANTY" FOR 9 YEARS/120K MILES. BUT MINE IS EXPIRED SINCE IT WAS BOUGHT 11/2003 EVEN THOUGH IT HAS ONLY 58400 MILES ON IT. I HAD IT FIXED NOW BY A TOYOTA DEALER FOR ABOUT $1352. I SEARCHED ON LINE AND FOUND A LOT OF PEOPLE HAVE THE SAME PROBLEM. SOME COULD NOT OPEN THE DOORS. BUT THE CAUSE IS THE SAME. IT IS NOT JUST LIMITED TO 2004 MODEL. IT CERTAINLY A SAFETY ISSUE AND TOYOTA SHOULD RECALL AND FIX AT ITS COST. *TR

Engine
Filed Jul 9, 201470,010 milesSD

FAN BELT STARTED SQUEALING UPON ENGINE START, TOOK TO DEALER AND REPLACED SERPENTINE BELT. SEVERAL MONTHS LATER GROANING NOISE STARTED COMING FROM ENGINE, SUSPECTED MISALIGNED BELT OR BAD PULLEY. TOOK VEHICLE TO THE DEALER AND THEY FOUND WEAR ON THE EXTERIOR OF THE TIMING BELT COVER CAUSED BY THE PARTIAL SEPARATION OF THE CRANKSHAFT PULLEY. SEVERAL REPORTS ONLINE OF OWNERS EXPERIENCING THIS PROBLEM WITH TOYOTAS. CHECKED WITH DEALER AND TOYOTA CUSTOMER SERVICE AND THEY CLAIM MY VIN IS NOT COVERED BY THE RECALL THEY ISSUED IN 2011 FOR THE VERY SAME FAILURE I AM EXPERIENCING (11V539000). HOW IS IT POSSIBLE THAT A KNOWN DEFECT IN THEIR VEHICLES CAN BE EXCLUDED BECAUSE THEIR EXPERTS HAVE MADE THE DETERMINATION THAT THE "CAUSE" WAS A PROBLEM AT ONE FACTORY OR PART SUPPLIER WHEN OTHER OWNERS THAT DON'T FALL INTO THE SPECIFIC PARAMETERS HAVE HAD THE VERY SAME PROBLEM AND WERE FORCED TO PAY FOR REPAIRS OUT OF POCKET? *TR

Seats
Filed Jul 2, 2014IL

THE DRIVERS AND FRONT PASSENGER DOOR MAKES A LOUD POPPING NOISE WHEN OPENING AND CLOSING DUE TO BROKEN WELDS. DOORS APPARENTLY CANNOT BE WELDED BUT MUST BE REPLACED. TOYOTA SHOULD BE RESPONSIBLE FOR REPLACING DOORS AT NO COST TO THE CONSUMER. WELDS SHOULD NOT BREAK . INCIDENT DATE IS APPROXIMATE. *TR

Fuel/Propulsion System
Filed Jul 1, 201489,500 milesOR

WHILE EXITING A PARKING LOT, CAR STALLED. IMMEDIATELY, THERE WAS A SMELL OF GAS AND GAS WAS LEAKING ON THE GROUND. CAR WOULD NOT RESTART. WHEN WE GOT IT REPAIRED, THE MECHANIC SAID HE DISCOVERED THE "FUEL LINE QUICK CONNECT" DISCONNECTED. HE ASKED IF WE HAD ANY RECENT WORK DONE ON THE CAR AND I REPLIED NO. *TR

Structure › Body
Filed Jun 26, 2014114,000 milesMA

ON MY 2004 SIENNA LE THE DRIVER SIDE DOOR CHECK HAS BROKEN AND AS A RESULT THE POWER WINDOW WILL ONLY GO DOWN APPROXIMATELY HALFWAY. I HAVE SINCE LEARNED THAT THIS WAS DUE TO A KNOW DEFECT BY TOYOTA THAT THEY COVERED FOR 5 YEARS. THIS DEFECT IS RELATED TO THE STRUCTURAL INTEGRITY OF THE VEHICLE AS IT HAS TO DO WITH WELDING FAILURES IN THE DOOR HINGE SYSTEM ITSELF. THIS SHOULD BE A VEHICLE LIFETIME RECALL. *TR

Structure › Body
Filed Jun 26, 2014110,522 milesMA

I HAVE A 2004 TOYOTA SIENNA LE PURCHASED USED WITH A POWER SLIDING REAR PASSENGER DOOR. IN MARCH OF THIS YEAR, 2014, THE DOOR STARTING MAKING A GRINDING NOISE WHEN OPENING AND CLOSING THE DOOR AND NEEDED ASSISTANCE WHEN CLOSING. WITHIN TWO DAYS THE DOOR FAILED AN WOULD NOT OPEN OR CLOSE EITHER ELECTRONICALLY OR MANUALLY. WE WERE INFORMED THIS WAS A MOTOR FAILURE AND WOULD COST $1,800 TO $2,000 TO REPAIR. THE THREE MECHANICS WE ASKED ALL WERE AWARE OF PROBLEM BEING THE DOOR MOTOR AND/OR BROKEN DOOR CABLE. NOT HAVING USE OF THE PASSENGER DOOR WAS A MAJOR PROBLEM AND A REAL CONCERN IN CASE OF AN ACCIDENT. AFTER DOING SOME RESEARCH IT BECAME CLEAR THAT THIS IS A DESIGN FLAW WITH THE CAR THAT TOYOTA ULTIMATELY ISSUED AN EXTENDED WARRANTY OF 9 YEARS OR 120,000 MILES. FORTUNATELY, I HAVE BEEN ABLE TO REMOVED THE CABLE AND DISASSEMBLE ENOUGH OF THE MOTOR SO THAT THE DOOR WORKS MANUALLY. GIVEN THE CRITICAL NEED FOR A FAMILY PASSENGER VEHICLE TO HAVE A WORKING PASSENGER SIDE REAR DOOR THIS WARRANTY SHOULD HAVE BEEN FOR THE LIFE OF THE VEHICLE. AT THE VERY LEAST THEY SHOULD HAVE OFFERED THE OPPORTUNITY TO MAKE THE DOOR A MANUALLY OPERATING DOOR AFTER THE 9 YEARS, 120,000 MILE WARRANTY EXTENSION. *TR

Steering
Filed Jun 26, 2014135,000 milesCT

INTERMITTENT HARD STEERING. WILL BE DRIVING AROUND EVEN SLIGHT CORNER WILL BE FINE THEN STEER HARD AND BE FINE AGAIN AROUND SAME CORNER. OR, WILL STEER VERY HARD AROUND ONE CORNER THEN STEER OK AROUND THE NEXT. *TR

Electronic Stability Control (esc)
Filed Jun 25, 2014116,000 milesHI

ON NUMEROUS OCCASIONS, (THE FIRST INCIDENT OCCURRING NOVEMBER 2013 AND MOST RECENT 6/23/2014), THE STABILITY//TRACTION CONTROL SYSTEM SUDDENLY ENGAGED. MOST OF THE INCIDENTS OCCURRED WHILE ON THE FREEWAY WITH SPEEDS BETWEEN 50-55 MPH, USUALLY ON STRAIGHTAWAY SECTIONS, SOMETIMES DURING A GENTLE BANK USUALLY TOWARD THE RIGHT. ON ALL OCCASIONS, THE ROADS WERE DRY AND THE DRIVER WAS NOT APPLYING THE BRAKES AT THE TIME. WITHOUT WARNING, THE BRAKES SUDDENLY ENGAGE CAUSING THE VAN TO FEEL LIKE IT WAS LUNGING FORWARD AND MAKING IT DIFFICULT TO CONTROL THE VEHICLE. A SERIES OF RAPID BEEPS WOULD OCCUR AND THE TRACTION SENSOR WOULD ILLUMINATE. THE ENTIRE EPISODE WOULD LAST FOR SEVERAL SECONDS. DURING THESE EPISODES, THE VEHICLE IS DIFFICULT TO CONTROL AND PASSENGERS/OTHER DRIVERS ARE IN DANGER. *TR

Structure › Body
Filed Jun 17, 2014196,000 milesMN

THE FRONT DOORS ON SIENNAS HAVE A WELL KNOWN PROBLEM OF WELDS FAILING IN THE DOOR OPENING MECHANISM. TOYOTA RECOGNIZED THIS AND EXTENDED THE WARRANTY ON THE DOOR HARDWARE FOR 5 YEARS 100K MILES. I HAD BOTH MY FRONT DOORS FIXED UNDER THIS EXTENDED WARRANTY. IT WAS KNOWN AT THE TIME (NOT TO ME) THAT THIS WAS ANOTHER TEMPORARY FIX AS THIS IS A DESIGN FLAW THAT TOYOTA KNEW ABOUT BUT DID NOT TRY TO ADDRESS WITH A PERMANENT SOLUTION OR AN OVERALL PRODUCT RECALL. AND, THEY APPARENTLY HAVE GOTTEN AWAY WITH THAT DUE TO THE NUMBER OF OWNERS THAT HAVE NOT GOTTEN THEIR DOORS FIXED. THE PROBLEM IS THAT WHILE THERE IS JUST A "POPPING" SOUND DUE TO THE FAILURE OF THE WELDS RIGHT NOW, IT MAY LEAD TO A SITUATION WHERE THE DOORS WILL EITHER NOT OPEN OR OPEN WITHOUT ANY CONTROL AS THEY'D BE HELD BY THE HINGES ONLY. EITHER SITUATION PRESENTS THE OWNERS WITH INHERENT DANGERS- ONE FROM NOT BEING ABLE TO EXIT THE VEHICLE IN AN EMERGENCY AND THE OTHER WHERE A DOOR COULD OPEN SUDDENLY AND INJURE ANYONE NEAR THE VEHICLE WHEN BEING OPENED. I DID REGISTER MY COMPLAINT WITH THE DEALER AND TOYOTA WHO BOTH TOLD ME THAT ANY INSPECTION OR REPAIR WAS SOLELY THE RESPONSIBILITY OF ME (THE ORIGINAL) OWNER OF THE VEHICLE. MY TOYOTA CASE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Structure › Body
Filed Jun 17, 2014OH

THE DRIVER SIDE POWER SLIDING DOOR CABLE SNAPPED, NEARLY HITTING A CHILD. UPON INSPECTION, IT WAS NOTICED THAT THE PLASTIC COVERING OVER THE WIRE HAD DISINTEGRATED AND THE BARE CABLE WAS EXPOSED. *TR

Steering
Filed Jun 13, 2014105,083 milesVT

THE STEERING BECAME DIFFICULT AT TIMES. IT WAS ALMOST LIKE LOSING YOUR POWER STEERING FROM TIME TO TIME. INTERMEDIATE STEERING SHAFT WAS REPLACED WHICH CORRECTED THE PROBLEM. *JS

Structure › Body
Filed May 23, 201490,100 milesNY

THE DRIVER SIDE DOOR STOP STARTED MAKING A NOISE WHEN WE OPEN AND CLOSE THE DOOR. THE WINDOW STOPPED OPENING COMPLETELY. TOYOTA HAS EXTENDED THE WARRANTY TO 6 YEARS OR 100K MILES FOR THIS DEFECT. THEY WON'T REPAIR MY VEHICLE BECAUSE IT IS BEYOND THE EXTENSION. THE COST IS OVER $2,000. NOW THE DOOR STOP HAS BROKEN OFF COMPLETELY AND DOOR SWINGS WIDE. THIS CREATES A DANGEROUS SITUATION EVERY TIME WE USE THE CAR. MY UNDERSTANDING IS THAT THE WELDS WERE DEFECTED AND TOYOTA DIDN'T WANT TO SPEND 2K PER VEHICLE TO REPAIR ALL THE DEFECTED CARS. CAR DOORS ARE A MAJOR COMPONENT OF ANY VEHICLE AND SHOULDN'T FAIL. *TR

Unknown or Other
Filed May 20, 201495,000 milesMI

I HAD A FLAT TIRE. I WAS TRYING TO USE SPARE TIRE STORED UNDER THE CAR. I WAS ABLE TO LOWER THE SPARE TIRE AND REMOVE THE SPARE USING THE HOIST BUT AFTER REMOVING THE TIRE, I TRIED TO RETRACT THE CABLE BACK HOLDING THE SPARE TIRE THEN IT GOT STUCK, I WAS ABLE TO TURN THE LEVER BUT THE CABLE WOULD NOT RETRACT. SO I HAVE ABOUT 2 FEET OF CABLE WITH 2 X 5 INCHES OF METAL, WHICH HOLDS THE SPARE, DANGLING UNDER THE CAR. I WAS ABLE TO LOOP THE CABLE AND TIE IT ON AS PIECE OF METAL UNDER THE CAR, BUT I HAVE TO GO UNDER THE CAR TO THIS. THIS IS THE FIRST AND ONLY TIME I USE THE SPARE TIRE FOR THIS CAR. THE SHOP I BROUGHT CAR TO SAID IT WAS RUSTED AND NEEDS TO BE REPLACED. *TR

Steering
Filed May 20, 201440,000 milesMI

THIS HAPPENED ABOUT LATE 2006 TO EARLY 2007. I FIRST OBSERVED THAT ONCE IN A WHILE TURNING THE STEERING WAS STIFF AND THE WHEEL WILL NOT TURN BACK TO ITS NEUTRAL POSITION, AND THE CAR WILL OVER STEER. IT FELT LIKE THERE WAS NO POWER STEERING AND YOU COULD HEAR SOME SQUEAKING NOISE FROM THE STEERING. SINCE AT FIRST IT HAPPENS ON AND OFF DURING TURNING, EVERYTIME I TOOK IT TO THE DEALER, THEY SAID WAS NOTHING WRONG, IT WAS STILL UNDER WARRANTY AT THAT TIME.. AFTER DRIVING IT FOR A COUPLE OF MONTHS THERE WAS AN INCREASE IN THE INCIDENCE AND THE STEERING AT TURN WAS GETTING HARDER AND THERE WAS AND INCREASE IN OVER STEER THAT I WOULD HAVE TO GO SLOWER THAN USUAL TO AVOID OTHER VEHICLES. BY THAT TIME I BROUGHT IT BACK TO THE DEALER, AND THEY SAID THAT WAS SOME RUSTING AND CORROSION AT THE STEERING SHAFT AND HAD TO BE REPLACED AND BY THEN THE WARRANTY HAD EXPIRED. *TR

Steering
Filed May 19, 2014144,000 milesPA

STEERING BECAME VERY JERKY AND TIGHT WHILE DRIVING VAN WITH FAMILY. PROBLEM GOT WORSE OVER THE COURSE OF 2 DAYS AND I HAD TO STOP DRIVING THE VEHICLE BECAUSE IT BECAME DANGEROUS. MECHANIC TOLD ME IT WAS PROBLEM STEERING INTERMEDIATE SHAFT. *JS

Power Train
Filed May 18, 2014100,000 milesNJ

WHEN STARTING FROM 1-25 OR SLOWING DOWN TO 25 FROM 35 THERE IS JERK AND VAN MOVES FORWARD EVEN IF BRAKE HAS BEEN APPLIED. *JS

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Toyota Sienna → · Every Sienna year → · How the figures are calculated →