OUR 2004 TOYOTA SIENNA XLE HAS A LOW TIRE PRESSURE INDICATOR THAT APPEARS TO NOT WORK. WE HAVE PERSONALLY LET ALL BUT 10 LBS OF AIR OUT OF ONE OF THE TIRES AND THE LIGHT STILL DOES NOT GO ON. REPEATED ATTEMPTS (3 AS OF THIS DATE) TO HAVE THE DEALER FIX THE PROBLEM HAVE RESULTED IN "OPINION" FROM THE DEALERSHIP AND NO SOLUTION. WE HAVE ASKED FOR THE SENSOR TO BE REPLACED, AND THE COMPUTER TO BE REPLACED TO NO AVAIL. WE ARE UNSURE THAT OUR VEHICLE IS PROVIDING THE LEVEL OF SAFETY THAT WE ASSUMED WHEN WE BOUGHT IT. THE LATEST STATEMENT FROM THE DEALER IS THAT THE CAR "...NEEDS TO BE DRIVEN AT LEAST 50 MILES IN THE LOW PRESSURE CONDITION FOR IT TO WORK PROPERLY". THIS DOES NOT MAKE SENSE TO US. ARE WE EXPECTED TO ENDANGER THE SAFETY, AND LIVES, OF OUR CHILDREN, BY DRIVING AROUND FOR UNREASONABLE DISTANCES IN AN UNSAFE CONDITION FOR THE VEHICLE'S "SAFETY" FEATURES TO WORK? *JB
2004 Toyota Sienna complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
CONSUMER BRIDGESTONE TIRES SHOWED WEAR AT 7000 MILES. *TS THE CONSUMER CONTACT THREE BRIDGESTONE DEALER AND THEY INDICATED THAT THE LIABILITY SHOULD BE WITH TOYOTA MOTOR COMPANY. TOYOTA WAS CALLED AND THEY TO THE CONSUMER TO SEEK REIMBURSEMENT OR OTHER REMEDIES FROM BRIDGESTONE (BRIDGESTONE TURANZA EL42. ). *NM
TRANSMISSION HESITATION AND LURCH FORWARD. DEALER SAYS THIS IS CHARACTERISTIC OF TRANSMISSION. ALSO, REAR AC NOT COLD - DEALER SAYS THIS IS NORMAL PERFORMANCE. *JB
PREMATURE WEAR (20,000 MILES) ON ALL 4 OEM TIRES. VEHICLE: 2004 TOYOTA SIENNA XLE AWD TIRES: BRIDGESTONE B380 RUN FLAT TIRES - 225/60R17. *JB
WENT IN FOR A ROUTINE OIL CHANGE AND TIRE ROTATION; AND I WAS CALLED BACK AND TOLD I NEEDED ALL FOUR TIRES REPLACED!!! WITH 24,000 MILES ON THE CAR I COULD NOT BELIEVE THAT I HAVE TO SPEND $600 A 1 1/2 LATER AFTER BUYING A NEW CAR!!! *NM
I LIVE IN VT. PURCHASED 2004 TOYOTA SIENNA AWD LE FROM COURTESY MOTORS FROM COURTESY TOYOTA, 267 FISHER RD, BERLIN, VT 05602. I WAS INFORMED THAT THE CAR WAS SOLD WITH RUNFLAT TIRES AND THAT I COULD NOT GET THE CAR WITH REGULAR TIRES. I AGREED. I WAS NOT TOLD THAT THESE RUNFLAT TIRES WOULD WEAR OUT IN 6,000 MILES. I WAS NOT TOLD THAT A TREAD PUNCTURE COULD NOT BE FIXED BY PLUGGING (WHICH A BURLINGTON, VT, TOYOTA DEALER LATER TOLD ME AFTER WE RAN OVER A BOLT (DLR SAID WE HAD TO BUY A NEW TIRE, OF COURSE) - HOWEVER, WHEN WE WENT TO A TIRE CO. THEY WERE ABLE TO FIX IT). I WAS NOT TOLD THAT RUNFLAT TIRES COST NEAR $300/EACH. IF I HAD BEEN TOLD THAT, I WOULD NEVER EVER HAVE BOUGHT THIS VEHICLE WITH RUNFLATS. I'M NOW TOLD BY TOYOTA DEALER THAT I CANNOT PUT REGULAR TIRES ON THE RUNFLAT RIMS. HOWEVER, I'M TOLD BY TIRE WAREHOUSE THAT THEY CAN PUT REGULAR TIRES ON THESE RIMS. MY COMPLAINT IS THAT TOYOTA AND THE DEALER DELIBERATELY MISLEAD ME INTO PURCHASING A CAR WITH RUNFLATS WHILE NEGLECTING TO INFORM ME OF INFO THAT WOULD HAVE RESULTED IN THE LOSS OF A SALE FOR THEM. IT IS RIDICULOUS THAT I'VE SPENT $30,000 ON A NEW CAR THAT HAS TIRES THAT, AT THE CURRENT 11K MILES, I AM TOLD BY SEVERAL TIRE SERVICE COMPANIES IN BURLINGTON, VT, ARE UNSAFE TO BE DRIVEN ON. I DO NOT HAVE $1200 TO REPLACE THESE TIRES. IT IS RIDICULOUS TO THINK ANY CONSUMER WOULD PAY SO MUCH FOR TIRES. I HAVE COMPLAINED TO TOYOTA CUST SVC TWICE. I WANT 4 NEW REPLACEMENT RIMS WITH 4 NEW TIRES ON THEM, OR THE $ TO BUY THE
2004 SIENNA POWER SLIDING DOOR PROBLEMS- SIDE POWER SLIDING DOORS NOT FUNCTIONING PROPERLY AT ALL TIMES. AT TIME THE DOOR WILL SHUT TO HALF WAY POINT AND STOP AND I WILL HAVE TO MANUALLY SHUT IT MYSELF. OR AT TIME THE DOOR WILL NOT SHUT WHEN ANY BUTTONS ARE PRESSED TO PUSH AND NEED TO BE SHUT MANUALLY. TOOK TO THE DEALER AND THEY SAID THEY COULD NOT DUPLICATE PROBLEM, BUT STATED THEY MADE A FEW ADJUSTMENTS. THEY WORKED FINE FOR 3 DAYS THEN PROBLEMS HAPPENED AGAIN TODAY! CONCERNED THAT THE DOOR WILL NOT FUNCTION PROPERLY AND OPEN WITH THE KIDS IN THE CAR WHILE DRIVING! IT IS DIFFICULT TO ASK THE SERVICE PERSON TO FIX A PROBLEM THAT IS NOT HAPPENING AT THE TIME WHEN I TAKE THE CAR IN! BUT, THEY SHOULD BE FAMILIAR WITH THIS PROBLEM AND ABLE TO FIX IT !! *JB
DT: CONTACT STATES: HE HAS PUT TWO NEW SETS OF TIRES ON HIS VEHICLE SINCE PURCHASING IT. THE ALIGNMENT ON THE VEHICLE HAS BEEN CHECKED. THE ORIGINAL TIRES ON THE VEHICLE HAD TO BE REPLACED AT 16,463 MILES. THE SECOND SET HAD TO BE REPLACED AT 15,337 MILES. THE TIRE DEALER TOLD HIM THE TREAD WAS WEARING OUT AND EXPERIENCING PREMATURE TIRE FAILURE. *JB
1. RUN-FLAT TIRES GET FLAT SIGNIFICANTLY MORE OFTEN THAN REGULAR TIRES. 2. THE LOW PRESSURE LIGHT DOES NOT ALWAYS GO ON WHEN THE TIRE IS FLAT AND OFF WHEN THE TIRE IS NOT FLAT. 3. THE TIRES GET WORN OUT AFTER AROUND 12K HIGHWAY MILES AND ARE EXPENSIVE TO REPLACE. 4. MOST OF THE SHOPS DO NOT HAVE THE EQUIPMENT TO HANDLE THE TIRES. SPECIALIZED PLACES HAVE TO WAIT LONG TO ORDER THE TIRES. *NM
2004 TOYOTA SIENNA EQUIPPED WITH RUN FLAT TIRES. HAD TIRES PUT ON BY TOYOTA ON FRIDAY OCT. 28. SUNDAY OCT. 30 WHILE DRIVING ON HIGHWAY HAD A TIRE BLOWOUT CAUSING $2226.00 DAMAGE TO CAR. PRESSURE WARNING SYSTEM DID NOT WORK OR WAS NOT SET BY TOYOTA WHEN TIRES WERE MOUNTED ON FRIDAY. IF THE PRESSURE WARNING HAD BEEN WORKING WE WOULD HAVE KNOWN THERE WAS A PROBLEM WITH THE TIRE AND HAD IT FIXED. NOT KNOWING THERE WAS A PROBLEM WITH THE TIRE LED TO THE TIRE BLOWING OUT. HAD VAN TOWED BACK TO TOYOTA AND EXPLAINED WHAT HAD HAPPENED AND THEY BASICALLY TOLD US WE HAD RUN OVER SOMETHING AND THAT WE WERE GOING TO PAY FOR DAMAGE. TOYOTA WAS UNWILLING TO ACKNOWLEDGE ANY RESPONSIBILITY IN THIS MATTER. *JB
MY WIFE AND I PURCHASED A 2004 TOYOTA SIENNA LIMITED AWD WITH DUNLOP RUNFLAT TIRES AS FACTORY EQUIPMENT. WE CURRENTLY HAVE 19,700 MILES ON THE VEHICLE AND HAVE BEEN ADVISED BY OUR DEALERSHIP THAT THE TIRES ARE WORN TO THE POINT THAT THEY ALL NEED TO BE REPLACED IMMEDIATELY. WE HAVE CONTACTED BOTH TOYOTA AND DUNLOP WITH NO ASSISTANCE FROM EITHER SOURCE TO DATE. IT IS A WELL KNOWN FACT, STATED ALL OVER THE INTERNET, THAT THERE ARE SERIOUS PROBLEMS WITH THESE TIRES YET FOR SOME REASON NEITHER TOYOTA OR DUNLOP ARE BEING HELD ACCOUNTABLE FOR THE FAULTY AND DANGEROUS TIRES ON THESE VEHICLES. APPARENTLY THEY ARE WAITING FOR PEOPLE TO BE INJURED OR KILLED BEFORE STEPPING FORWARD AND TAKING RESPONSIBILITY! *JB
OUR 2004 TOYOTA SIENNA HAS RUN-FLAT DUNLOP TIRES THAT ARE WEARING PREMATURELY AT AROUND 13000 MILES. THE PROBLEM IS THAT THE TOYOTA DEALERSHIP THAT SERVICES OUR CAR DOES NOT WANT TO ADMIT THAT THERE IS A PROBLEM WITH THESE TIRES. THIS HAS PROLONGED OUR REPLACEMENT OF THE TIRES WHICH HAS PUT OUR FAMILY AT RISK FOR PERSONAL INJURY SHOULD THE TIRES FAIL SUDDENLY. WE SHOULD HAVE REPLACED THE TIRES 1000 MILES AGO BUT DID NOT BECAUSE THE TOYOTA DEALERSHIP WOULD NOT TELL US THAT THEY NEEDED TO BE REPLACED AFTER 3 SERVICE VISITS FOR ISSUES RELATED TO THE TIRES(MOST LIKELY BECAUSE OF A FEAR THAT THEY WOULD HAVE TO PAY TO REPLACE THEM AT SUCH AN EARLY TIME). THIS IS A NATIONAL PROBLEM AND THESE TIRES NEED TO BE RECALLED BEFORE YOU START TO RECEIVE COMPLAINTS ASSOCIATED WITH PERSONAL INJURIES AND DEATHS. *JB
HAVE HAD THREE FLAT TIRES THAT HAD TO BE REPLACED ON MY 2002 SIENNA AWD VAN WITH 11000 MILES ON IT. THE TIRES ARE THE OEM BRIGESTONE RUN-FLAT TYPE. *NM
TIRE PRESSURE MONITOR NOT FUNCTIONING PROPERLY- MULTIPLE TIMES CONCERNS OF BLOWOUT. PREMATURE/UNEVEN TIRE WEAR ON RUN FLAT TIRES. SELF MONITORING OF AIR PRESSURE AND REPLACEMENT OF TIRES. *NM
I PURCHASED A 2004 TOYOTA SIENNA AWD XLE IN APRIL OF 2004 EQUIPPED WITH DUNLOP SP SPORT 4000 DSST RUN-FLAT TIRES. AFTER ONLY 8900 MILES ON THE VEHICLE I DISCOVERED I HAD A FLAT TIRE. I WAS TOLD BY TWO TIRE DEALERS THAT ALL FOUR TIRES NEED TO BE REPLACED DUE TO TREAD WEAR. AFTER DOING SOME RESEARCH, I DISCOVERED THIS IS A COMMON PROBLEM WITH THIS TIRE MODEL ON THE 2004 TOYOTA SIENNA AWD XLE. TOYOTA'S RESPONSE HAS BEEN THAT THE TIRES ARE WARRANTED THROUGH THE MANUFACTURER AND THAT I NEED TO CONTACT THE MANUFACTURER. THE LOCAL AUTHORIZED DUNLOP DEALER HAS OFFERED TO REPLACE THE TIRES AT $60/EA PLUS $15 INSTALLATION/EA. HOWEVER, I DON'T FEEL SAFE DRIVING ON THESE TIRES AFTER READING ALL THE INCIDENCES OF TIRE FAILURE. TOYOTA IS SUGGESTING AS AN OPTION THAT I CONVERT TO REGULAR/CONVENTIONAL TIRES, WHICH WOULD ALSO MEAN CONVERTING THE VEHICLE TO CARRY A SPARE AND LOSE THE SPACE FOR THE SEVENTH PASSENGER (THE VEHICLE IS CURRENTLY NOT SET UP TO CARRY A SPARE). I DON'T KNOW YET HOW MUCH THIS IS GOING TO COST ME OR IF TOYOTA WILL COVER ALL OR SOME OF THE COST. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION SHOULD INVESTIGATE AND DETERMINE WHETHER THE DUNLOP SP SPORT 4000 DSST TIRES ARE SAFE OR WHETHER THEY SHOULD BE RECALLED. *JB
DT: THE CONSUMER STATED THAT THE VEHICLE EXPERIENCED TWO FLAT TIRES. THE FIRST WAS ON APRIL 2005 WHILE TRAVELING AT A HIGH RATE OF SPEED. THE VEHICLE BECAME HARD TO MANEUVER, THE RIDE WAS DANGEROUSLY ROUGH, AND THE TIRE INDICATOR LIGHT CAME ON. THE FLAT WAS ON THE DRIVER'S SIDE FRONT TIRE. THE CONSUMER THEN REALIZED THAT THE VEHICLE DID NOT HAVE A SPARE TIRE. THREE WEEKS LATER SECOND TIRE HAD A FLAT. THIS OCCURRED AGAIN WHILE TRAVELING AT A HIGH RATE OF SPEED, TIRE INDICATOR LIGHT CAME ON BEFORE HAVING TROUBLE MANEUVERING THE VEHICLE. THIS TIME IT WAS THE PASSENGER'S SIDE FRONT TIRE. THE CONSUMER THEN TOOK THE VEHICLE TO A REPAIR SHOP WHICH DID NOT CARRY THE SIZE OF TIRES FOR HER VEHICLE. THE CONSUMER CONTACTED A TOYOTA DEALERSHIP THAT PROVIDED HER WITH A DUNLOP REGULAR TIRE THAT WAS THE RIGHT SIZE. THE CONSUMER HAD TO TAKE THE TIRE TO THE REPAIR SHOP FOR THEM TO REPLACE THE TIRE BECAUSE TOYOTA WOULD NOT BE LIABLE FOR THE CONTACT DRIVING THE VEHICLE WITH A REGULAR TIRE. THE CONSUMER WENT TO A TOYOTA REPAIR SHOP AND THEY SHOWED HER THE TIRES ON THE VEHICLE. THE TIRES NEEDED TO BE REPLACED BECAUSE THEY HAD WORE OUT UNEVENLY. THE TIRES WORE OUT SO BADLY THAT THEY WENT BALD. THE CONSUMER FELT UNSAFE WITH THIS VEHICLE. THE CONSUMER HAD BEEN SPEAKING WITH TOYOTA AND BRIDGESTONE AND HAS YET TO RECEIVE ANY HELP. ON AUGUST 2005, THE CONSUMER PUT ALL REGULAR TIRES ON THE VEHICLE AND FELT SAFER AND BELIEVED THE ODDS WERE LOWER FOR A HAVING A BLOW OUT ON THE FREEWAY. *AK UPDATED 11/29/20
A DEFECT EXISTS WITH THE 2004 TOYOTA SIENNA MINI VAN, AUTOMATIC POWER SIDE DOOR. THIS POWER SIDE DOOR HAS STOPPED FUNCTIONING. THIS FAILURE OCCURRED SUDDENLY, WITHOUT WARNING. THE POWER SIDE DOOR BECAME JAMMED, THROUGH NO FAULT OF ME OR MY FAMILY, AND IS NO LONGER OPERABLE. IT WAS NECESSARY FOR ME TO DRIVE TO THE TOYOTA DEALERSHIP WITH THE POWER SIDE DOOR IN A PARTIALLY OPENED POSITION. THERE IS NOT A MANUAL OVERRIDE FOR THE AUTOMATIC POWER DOOR. I WAS INSTRUCTED BY THE DEALER REPAIR TECHNICIAN TO NOT USE THE POWER SIDE DOOR. I FEEL THIS IS A SERIOUS SAFETY CONCERN. IN THE EVENT THAT IT BECOMES NECESSARY TO USE THE DOOR IN AN EMERGENCY SITUATION, MY FAMILY MAY BECOME TRAPPED. I WAS OFFERED BY THE DEALER TO PAY HALF OF THE APPROXIMATELY $1600.00 REPAIR COST. I FEEL THAT THE POWER SIDE DOOR SHOULD NOT HAVE FAILED IN SUCH A SHORT PERIOD OF TIME IN WHICH I HAVE OWNED THE VEHICLE AND THAT THE REPAIR AND/OR REPLACEMENT SHOULD BE AT THE EXPENSE OF TOYOTA. *NM
DT: THE CONTACT WAS NOT AWARE THAT VEHICLE HAD A FLAT TIRE, BUT NO SPARE TIRE. HE WAS NOT INFORMED BEFORE PURCHASING THE VEHICLE THAT THERE WAS NO SPARE TIRE. HE WAS TOLD HE HAD A DOUGHNUT FOR USE IN CASE OF A FLAT, BUT ONE WAS NOT INCLUDED. THE DEALER WAS UNABLE TO ANSWER QUESTIONS ABOUT THE TIRES. THE MANUFACTURER OF THE TIRES TOLD HIM THEY HAVE WRITTEN LETTERS TO CAR MANUFACTURERS TO TELL CONSUMERS THERE WAS NO SPARE TIRE. HE WANTED TO REPLACE THE DAMAGED TIRE ONLY, BUT THE VEHICLE MANUFACTURER TOLD HIM ALL THE TIRES HAVE TO TURN AT THE SAME RATE , AND THAT WAS WHY HE COULD NOT REPLACE ONLY ONE TIRE. *AK
DT: 2004 TOYOTA SIENNA. THE CONTACT STATED THE TIRES TREAD WORE AT A VERY LOW MILEAGE. THESE WERE THE ORIGINAL TIRES ON THE VEHICLE. THE TIRES HAVE NOT BEEN REPLACED AT THIS TIME. THERE IS APPROXIMATELY 21,050 MILES ON THIS VEHICLE. THESE ARE DUNLOP, SP4000T DSST. THE CONTACT NOTICED THE WEAR ON THE TIRE LAST WEEK, OCTOBER 11, 2005, WHEN THE TIRES WERE GETTING THEIR THIRD ROTATION. *AK
FROM THE DATE OF PURCHASE, THE SLIDING PASSENGER DOORS ON MY SIENNA DO NOT STAY OPEN WHEN THE NOSE OF MY VEHICLE IS POINTING DOWNHILL. THE DEALERSHIP SAYS THEY CAN NOT DUPLICATE THIS AND HAVE NEVER HEARD ANOTHER COMPLAINT. *JB
HANDLES IN SECOND ROW WHERE PASSENGERS HOLD ON WHEN THEY ENTER THE VEHICLE ARE LOOSE WHICH MAY EVENTUALLY FALL OFF AND CAUSE INJURY TO PASSENGER WHEN THEY GET ON THE VEHICLE. *JB
2004 TOYOTA SIENNA LIMITED AWD WITH DUNLAP RUN FLAT TIRES. VEHICLE IS 18 MONTHS OLD WITH 16,000 MILES. THE VEHICLE BEGAN TO HAVE HARD RIDE WITH INCREASE ROAD NOISE. TAKEN TO LOCAL TIRE CENTER, 2 TIRES TREAD WORN OFF, THE OTHER 2 SIGNIFICANTLY WORN. ADVISED THAT THE TIRES WERE DANGEROUS TO CONT TO DRIVE ON. COST TO REPLACE TIRES APPROX $1300. NO SPARE TIRE IS PROVIDED, SINCE THE RUN FLATS ARE STANDARD EQUIPMENT. MUST THEN BUY THE SAME TIRE WITH THE SAME PROBLEMS. CONTACTED TOYOTA, THEY ARE UNWILLING TO ACCEPT RESPONSIBILITY, DUNLAP WAS WILLING TO PRORATE THE TIRES, BUT STILL OFFERS NO WARRANTY ON NEW TIRES. REVIEW OF THE INTERNET SHOWS THIS IS A COMMON COMPLAINT. I THINK THE RUN FLAT TIRES ARE A GOOD IDEA, BUT I DOUBT THEY WERE ACTUALLY TESTED TO BE SURE THAT THEY ARE SAFE AND EFFECTIVE. *NM
MY 2 YEAR OLD (AT THE TIME) PULLED ON THE SUNSCREEN OF OUR 2004 TOYOTA SIENNA MINIVAN AND BOTH OF THE PLASTIC CLIPS POPPED OFF OF THE WINDOW. THESE CLIPS ARE SMALL ENOUGH FOR THE TODDLER TO SWALLOW AND CHOKE ON. I HAVE ONLY BEEN ABLE TO FIND ONE CLIP TO HAVE THE WINDOW SCREEN REPAIRED (I WAS LUCKY ENOUGH TO PULL IT OUT OF HER MOUTH). OVER THE PAST MONTHS, I HAVE BEEN IN CONTACT WITH MANY TOYOTA DEALERSHIPS TO FIX THIS POTENTIAL HAZARD. THESE DEALERSHIPS HAVE BEEN TRYING TO HAVE TOYOTA DO SOMETHING, BUT IT DOESN'T SEEM TO BE HAPPENING. TOYOTA IS AWARE OF THIS FLAW AND EVEN HAS A TECH SERVICE BULLETIN ON IT. IRONICALLY CALLED - "WINDOW SHADE CLIPS FALLING OFF" (BO006-04) I HAVE FOUND OUT THAT THE DEALERSHIPS AT ONE TIME WERE ABLE TO ORDER THIS PART FOR ROUGHLY $3.00. NOW IT IS NOT AVAILABLE, BECAUSE OF THE DESIGN FLAW. TOYOTA IS TELLING THE CUSTOMERS WHO COMPLAIN THAT THE ENTIRE BACK VENT WINDOW MUST BE REPLACE. THE COST FOR THAT IS OVER $400.00 PER WINDOW. IN MY CASE THE HAVE AGREED TO SPLIT THE COST WITH ME. I AM AFRAID THAT THIS MAY HAPPEN TO ANOTHER CHILD AND MAY NOT BE A HAPPY ENDING. TOYOTA ADVERTISES THIS VEHICLE AS A SAFE MINIVAN FOR KIDS. IT MAY NOT BE AS SAFE AS THEY WOULD LIKE TO THINK. *NM
DELAYED ENGINE POWER WHILE TURNING, THEN SUDDEN SURGE OF POWER. DEALERSHIP RESPONSE IS: WORKING AS DESIGNED - DRIVE-BY-WIRE CAUSES THE DELAY. *NM
2004 TOYOTA SIENNA XLE LTD AWD PURCHASED NEW WITH BRIDGESTONE B380 RFT 225/60R17 TIRES. TIRES WEAR OUT PREMATURELY. ESTIMATED MILEAGE BASED ON TREAD WEAR IS 30K MILES. WE HAD A FLAT TIRE AT 22,000 MILES. TO HAVE EVEN TREADS ON ALL TIRES THE DEALER RECOMMENDED TO REPLACE ALL 4 TIRES AT A COST OF $250/TIRE. THIS MEANS IS I HAVE TO SPEND $1000/YEAR JUST TO REPLACE TIRES!!!*JB
DUNLOP RUN FLAT TIRES MADE SPECIALLY FOR 2004 AND BEYOND TOYOTA SIENNA WEAR OUT IN LESS THAN 20,000 MILES FOR NUMEROUS CONSUMERS AFTER REGULAR ROTATIONS AND BALANCING. NUMEROUS REVIEWS ON WWW.TIRERACK.COM FROM CONSUMERS COMPLAINING ABOUT THE DUNLOP SP4000 DSST 225/60/17 TIRES WEARING OUT AFTER LESS THAN 20,000 MILES. I JUST HAD TO REPLACE MINE AT A TOTAL COST OF $1,300 - AND THERE ARE NO OTHER TIRES THAT WILL WORK ON THIS CAR SINCE THESE TIRES WERE MADE SPECIALLY FOR THIS CAR. *NM
RUN FLAT TIRES ON MY 2004 XLE LIMITED AWD. NO SPARE TIRE, NO PLACE DESIGNED IN VEHICLE TO PUT A SPARE TIRE WITHOUT GIVING UP ABILITY TO FLATTEN SEATS, TIRES THAT WEAR OUT EVERY 18-20,000 MILES, COST $1200 TO REPLACE EVERY 18K MILES, AND UNSAFE TO DRIVE ON. TWO FLAT TIRES ON ONE TRIP FROM BRENTWOOD, CA TO LOS ANGELES (300 MILES). *JB
2004 TOYOTA SIENNA DEVELOPED PROBLEMS WITH THE BRAKE EQUIPMENT.***NO ANSWER REQUIRED*** *MR ON FOUR OCCASIONS, THE BRAKES HAD BEEN INSPECTED BY MECHANICS AND IN SOME CASES REINSTALLED. THE CONSUMER ALSO EXPERIENCED A GRINDING NOISE ON TWO DIFFERENT TRIPS. THE CONSUMER WAS INFORMED THAT THE GRINDING NOISE WAS COMING FROM THE REAR BRAKES AND DID NOT CONSTITUTE SERIOUS BRAKE PROBLEMS. THE CONSUMER TRIED TO USE THE HITCH MOUNT/BIKE RACK ONLY TO FIND THAT THE HITCH WOULD BOTTOM OUT WHILE ENTERING GAS STATIONS OR EXITING DRIVEWAYS. ALSO, AS AN ALTERNATIVE TO THE HITCH NOT OPERATING PROPERLY, THE CONSUMER ADDED REAR AIR BAGS ON THE SUSPENSION SYSTEM IN ORDER TO GIVE THE VEHICLE ADDITIONAL CLEARANCE AND THEY HAVE FAILED AND OR BLEW OUT ABOUT THREE TIMES. OTHER PROBLEMS: BATTERY FAILURE, REAR BUMPER CLIP NOT HOLDING THE BUMPER IN PLACE, INTERIOR TRIM PIECE ON SEAT DETACHING, GRAB HANDLE TRIM PIECE BREAKING, AND THE CONSUMER'S DAUGHTER'S HAND HAD GOTTEN STUCK IN THE AUTOMATIC DOOR THAT WAS NOT SUPPOSED TO CLOSE DUE TO RESISTANCE IN THE PATH. *SC
PROBLEM IS WITH RUN FLAT TIRES ON NEW 2004 TOYOTA SIENNA MINI-VANS. OURS IS THE XLE LTD. AWD. TIRES WERE SUBSTANTIALLY WORN DOWN AT ONLY 15,000 MILES. TIRES ARE DUNLOP RUN FLAT P225/60R1798T M + S. NEW CAR DEALER REFUSED TO ADDRESS THE PROBLEM. TIRES ARE VERY EXPENSIVE AND HARD TO FIND. I SEE THERE ARE MANY COMPLAINTS ON THE INTERNET RE THESE TIRES ON THE NEW TOYOTA SIENNA. *JB
2004 TOYOTA SIENNA FLAT RUN TIRES HAVE PREMATURE TREAD WEAR UNDER NORMAL RIDING CONDITIONS, MY TIRES HAVE EXPOSED STEEL BELTS, TOYOTA NOR BRIDGESTONE WILL STAND BEHIND THEIR PRODUCT. *JB
COMPLAINT REGARDING FACTORY INSTALLED BRIDGESTONE TIRES ON THE 2004 SIENNA MINIVAN.*MR THE CONSUMER NOTICED THE TIRES WERE STARTING TO SHOW WEAR AFTER 7,000 MILES. WHEN THE VEHICLE WAS TAKEN IN FOR AN OIL CHANGE, THE TIRES WERE ROTATED WHICH WAS SUPPOSE TO SOLVE THE PROBLEM, HOWEVER THE TIRES CONTINUED TO SHOW MORE WEAR. THE CONSUMER TOOK THE VEHICLE IN FOR A SECOND TIME FOR AN ALIGNMENT AND IT STILL DIDN'T RESOLVE THE PREMATURE TIRE WEAR. THE CONSUMERS WIFE COULD BARELY KEEP THE VEHICLE ON THE ROAD, AS IT WAS HYDROPLANING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONSUMER WAS TOLD THE FRONT TIRES WERE NO GOOD AND THEY NEEDED TO BE REPLACED. THE REAR TIRES HAD EXCESSIVE WEAR AS WELL. THE CONSUMER WAS TOLD THE TIRES DID NOT HAVE A WARRANTY SINCE THE TIRES WERE MADE TO THE MANUFACTURERS SPECIFICATIONS AND THEY WERE NOT THE NORMAL TIRES THAT BRIDGESTONE SOLD FROM ITS DEALERS.*JB
2004 TOYOTA SIENNA DEVELOPED PROBLEMS WITH THE TIRES. ***NO ANSWER REQUIRED***. *MR AT 12,000 MILES, THE TIRES STARTED TO MAKE A RUMBLING NOISE IN THE REAR OF THE VEHICLE. UPON INSPECTION OF THE VEHICLE, IT WAS DETERMINED THE TIRES WERE SHOWING SIGNS OF WEAR ON THE OUTSIDE AND THE INSIDE, 1/3 OF THE REAR TIRES WERE CUPPING SO BAD THAT THE TREAD WAS WORN OFF IN SEGMENTS ALL AROUND THE INSIDE EDGE, OVERALL THE TIRES WERE DOWN CLOSE TO THE TREAD MARKERS. THE FRONT OF THE VEHICLE WAS SLIGHTLY OUT OF ALIGNMENT AND WAS THE CAUSE OF ALL THE PROBLEMS. THE CONSUMER ALSO STATED THAT THE RUNFLAT TIRE HAD LOW AIR PRESSURE DUE TO THE WARNING LIGHT ILLUMINATING. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, HE WAS TOLD THERE WAS A NAIL IN THE TIRE AND THE RUNFLAT TIRE WAS UN-REPAIRABLE, HOWEVER THE OWNERS MANUAL STATED THE TIRE WAS REPAIRABLE. THE VEHICLE DID NOT COME EQUIPPED WITH A SPARE TIRE. *JB
RUN FLAT TIRES ARE UNSAFE AND TREAD WEAR LIFE IS EXTREMELY SHORT. 2004 TOYOTA SIENNA XLE AWD LIMITED HAS OE DUNLOP SP SPORT 4000T DSST 'RUN FLAT' TIRES. CAR HAS 19,000 MILES AND ALL 4 TIRES ARE COMPLETELY BALD. CAR HAS BEEN MAINTAINED BY THE DEALER PER MANUFACTURERS INSTRUCTIONS. 'RUN-FLAT' CARS DO NOT HAVE SPARE TIRES, JACKS OR TIRE WELL FOR STORAGE, SO THERE IS NO WAY TO SWITCH TO REGULAR TIRES WITHOUT LOSING THE REAR CARGO SPACE. I CANNOT AFFORD TO LOSE THIS SPACE AS THIS IS WHY I PURCHASED THIS VEHICLE. NEW RUN FLAT TIRES WILL COST ME WELL OVER $1100 PER YEAR AT THIS TREAD WEAR RATE. THE COMBINATION OF THESE TIRES WITH THIS MINIVAN SEEMS TO BE A SERIOUS PROBLEM. IT POSES A HUGE EXPENSE TO REPLACE THESE TIRES REGULAR AND IS A SERIOUS SAFETY HAZARD TO A CLASS OF OWNERS WHO GENERALLY HAVE INFANTS OR YOUNG CHILDREN. NHTSA SHOULD ACT TO REQUIRE TOYOTA AND DUNLOP TO RESOLVE THIS ISSUE SATISFACTORILY. *JB
REFERRING TO OUR 2004 TOYOTA SIENNA PURCHASED IN AUG, 2004, THREE TIMES, WHEN USING THE CRUISE CONTROL AND ENGAGING THE "RESUME" FUNCTION, THE VEHICLE ACCELERATED AT FULL THROTTLE AND CONTINUED DOING SO PAST THE SET SPEED UNTIL STEPPING ON THE BRAKE TO DISENGAGE THE CRUISE CONTROL. THIS RESULTED IN THE SPEED INCREASING TO 5 TO 10 MILES OVER THE SET SPEED. THIS IS VERY DANGEROUS AND COULD RESULT IN A CRASH IF ANOTHER VEHICLE SUDDENLY PULLED OUT IN FRONT OF MY VEHICLE. *NM
RUN FLAT TIRES ARE UNSAFE. 2004 TOYOTA SIENNA XLE AWD HAS OE DUNLOP SP SPORT 4000T DSST 'RUN FLAT' TIRES. CAR HAS 19,500 MILES OF MODERATE DRIVING. DEALER REFUSED TO ROTATE AND PERFORM ALIGNMENT AT 19,000 MILES BECAUSE TIRES WERE TOO WORN. REFERRED TO DUNLOP WHO ELECTED TO DO NOTHING. NOW, AT 21,500 CORDS ARE VISIBLE ON INSIDE EDGES OF FRONT TIRES. A. THE ONLY AVAILABLE REPLACEMENTS (FROM TIRERACK.COM) ARE $845 PLUS MOUNTING AND BALANCING ($142). B. 'RUN-FLAT' CARS DO NOT HAVE SPARE TIRES, JACKS OR TIRE WELL FOR STORAGE, SO THERE IS NO PRACTICAL WAY TO SWITCH TO REGULAR TIRES. C. DEALER SAYS THAT TOYOTA WILL SELL A KIT THAT INCLUDES A MINI-SPARE. REQUIRES RECONFIGURING REAR OF VAN. RESULT MEANS THAT THERE IS NO MORE STORAGE WELL UNDER REAR SEATS. TOYOTA WILL NOT GIVE THE KIT TO AFFECTED OWNERS. THEY SELL IT FOR $1,300. D. A DECISION TO STAY WITH (AND REPLACE) THE 'RUN FLATS' MEANS AN OUT-OF-POCKET EXPENSE OF ~$1,000 EVERY YEAR. E. IF TOYOTA ABANDONS THE 'RUN FLAT' CONSUMER IS ABSOLUTELY VICTIMIZED. F. IF THE SUSPENSION IS A CULPRIT, IT IS A SERIOUS SAFETY HAZARD TO A CLASS OF OWNERS WHO GENERALLY HAVE INFANTS OR YOUNG CHILDREN. NHTSA SHOULD ACT TO REQUIRE TOYOTA TO ISSUE RECALL AND RETROFIT ALL AFFECTED SIENNAS WITH STANDARD TIRES AND THE COMPONENTS TO FIX FLATS!. *JB
DT: CONTACT WAS CONCERNED ABOUT THE AUTOMATIC LOCKS ON NEW VEHICLES. WHEN STARTING THE VEHICLE AND IT STARTED TO MOVE, AND THE DOORS AUTOMATICALLY LOCKED. CONTACT WAS AFRAID HE WILL NOT BE ABLE TO UNLOCK THE DOOR IF THE OCCUPANT WAS UNCONSCIOUS OR IF VEHICLE WAS IN WATER OR A FIRE BROKE OUT. *AK *NM
RUN FLAT TIRES ON A 2004 TOYOTA SIENNA XLE LIMITED AWD FAIL/WEAR PREMATURELY. NEED TO BE REPLACED AT 12,000 MILES. DEALER WILL NOT COMPENSATE FOR EXPENSE. ALSO, THE VEHICLE DOES NOT COME WITH A SPARE TIRE AND THIS FACT WAS NOT DISCLOSED AND IN FACT THE VEHICLE DE-CALING WAS MISLEADING. A DECAL ON THE PASSENGER SIDE DOOR PILLAR INDICTES WHERE THE SPARE IS LOACTED, BUT THERE IS NO SPARE ON THIS VEHICLE. *JB
DT: THE VEHICLE HAS RUN FLAT TIRES. THERE IS A LIGHT ON THE DASH BOARD THAT INFORMS THE CONSUMER WHEN THE TIRE PRESSURE IS LOW. THIS PARTICULAR DID NOT LIGHT UP AND ONE OF THE TIRES BLEW OUT ON THE INSIDE OF THE TIRE. THE VEHICLE IS NOT EQUIPPED WITH A SPARE. THE TIRE ITSELF IS NOT EASY TO REPLACE BECAUSE NOBODY CARRIES THESE TIRES. THE DEALER HAS THE VEHICLE EVEN THOUGH THESE TIRES CANNOT BE FILLED ONCE THEY ARE IN FLAT MODE. THIS OCCURRED ON SEPTEMBER 4, 2005. *AK *MR
UPON HAVING THE 15,000 MILE MAINTENANCE DONE I WAS INFORMED THAT MY BRAKE DISC PADS NEEDED TO REPLACED AS THEY WERE DOWN TO 20%. *JB
WE PURCHASED A TOYOTA SIENNA MAY 2003(2004 MODEL), IT HAS 20,696 MILES AND THE FRONT TWO TIRES ARE COMPLETELY WORN ON THE OUTSIDE EDGE OF THE TIRE, THE STEEL IS EVEN SHOWING ON ONE OF THEM. THE TIRES ON THE SIENNA ARE THE BRIDGESTONE B380 P225/60 R17 98T THESE ARE RUN FLAT TIRES,WAS NOT AWARE OF UNTIL TODAY. I HAVE DONE ALL ROUTINE MAINTENANCE ON THE CAR. I HAVE SPOKEN TO THE DEALER, TOYOTA, AND BRIDGESTONE NO ONE SEEMS TO BE HELPING AND EXCEPTING RESPONSIBILITY. IT IS NOT RIGHT THAT I AM ONLY GETTING THAT LOW MILEAGE ON THESES TIRES AND THE FACT THAT IT COST SO MUCH TO REPLACE THEM. IF I WAS AWARE OF THIS AT THE TIME OF PURCHASE WOULD NOT HAVE BOUGHT IT, ONE REASON FOR BUYING IT WAS THE LONGEVITY AND LOW MAINTENANCE OF TOYOTAS. EVEN IF I DO NOT REPLACE THE TIRES WITH RUN FLAT TIRES THE CAR DOES NOT COME EQUIPPED WITH A SPARE, WHICH WOULD BE AN ADDITIONAL EXPENSE AND THEN THE SPARE WOULD SIT IN THE CARGO SPACE WHERE I WOULD NOT BE ABLE TO FOLD THE THIRD ROW SEAT. *NM
VOIDS AND PEELING OF TREAD ON ALL FOUR TIRES. IT APPEARED AS IF THERE WERE LARGE AIR BUBBLES TRAPPED IN THE TREAD AT MANUFACTURING. THIS WAS NOTICED AFTER HAVING ONLY 30,000 MILES ON TIRES. HAD TO REPLACE WITH ALL NEW TIRES DUE TO MFG. DEFECT. MICHELIN ONLY ALLOWED 50% TOWARD NEW TIRES. I WAS FORTUNATE NOT TO HAVE BEEN KILLED WHILE DRIVING WITH THESE TIRES. THIS HAS REALLY EMOTIONALLY UPSET ME CONSIDERING I HAD JUST DRIVEN FROM FL TO NH WITH THEM. *NM
DT: THE CONTACT OWNED A 2004 TOYOTA SIENNA ALL WHEEL DRIVE. ALL THE TIRES HAD TO BE REPLACED AT 14842 MILES. THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE ONE TIRE WAS DAMAGED, AND THEY SAID ALL THE TIRES WORN OUT AND NEEDED TO BE REPLACED. THE TIRE THAT WAS DAMAGED HAD A HOLE IN IT, AND IT WAS A FLAT TIRE. THE TIRES WERE REGULARLY SERVICED. THE TIRE MANUFACTURER WAS DUNLOP , LINE IS 225/60R17, ODI # 3DT00004279-DU. SEARCHED ON THE INTERNET AND SAW MANY SIMILAR COMPLAINTS. *AK *JB
VEHICLE HESITATES AND LURCHES FORWARD ON ACCELERATION. DRIVER GETS JERKED FORWARD AT AN ABNORMAL RATE. AFTER ACCELERATION UPON LEAVING A STOPED STATE VEHICLE DOES NOT RESPOND AND/OR HESITATES FOR A SECOND THEN LURCHES FORWARD. DEALER HAS BEEN NOTIFIED MANY TIMES AND THEY TELL ME THIS IS A CHARACTERISTIC WITH THE NEW FLY WHEEL DESIGN IN THE TOYOTAS. THEY AGREE IT IS NOT RIGHT BUT TELL ME THERE IS NOTHING I CAN DO ABOUT IT?? AS A CONSUMER THIS IN UNACCEPTABLE. AM STARTING TO HAVE NECK PROBLEMS AS A RESULT OF DOING A LOT OF LOCAL IN TOWN DRIVING AND CONSTANTLY STOPPING AND STARTING WITH BEING JERKED AROUND IN MY VAN. EVEN THE PASSENGERS FEEL IT. I THINK THIS IS A MAJOR SAFETY ISSUES SINCE IT CAN CREATE PHYSICAL DAMAGE TO THE DRIVER AND CAUSE AN ACCIDENT IF VAN DOES NOT RESPOND TO ACCELERATOR WHEN EXPECTED TOO. TIRES MAY SPIN OUT TOO WHEN THE JERKY ACCELERATION OCCURS.
2004 TOYOTA SIENNA LE--STRONG SULFUR LIKE ODOR EMITTING FROM EXHAUST ESPECIALLY NOTED DURING COLD WEATHER. TOOK VEHICLE IN FOR EVALUATION AND TOLD NO PROBLEM--MOST LIKELY "QUALITY OF GASOLINE". A MECHANIC FRIEND SUGGESTED "CATALYTIC CONVERTER" PROBLEM. CONCERNED ABOUT LONG TERM CONSEQUENCES!
UNEVEN AND PREMATURE WEAR ON ALL 4 TIRES WITH PROGRESSIVELY HARSH AND NOISY RIDE ON 2004 TOYOTA XLE LIMITED AWD MINIVAN DESPITE PROPER TIRE PRESSURE AND TIRE ROTATION. CURRENT MILEAGE ~8,900 MILES. *NM
RADIATOR RUPTURED AND THE ENGINE OVERHEATED; HOSE REPLACED IN STEERING COLUMN RECALL; RUST PROTECTIVE TAPE RECALL; DVD SCREEN REPLACED AND THE ENTIRE DVD PLAYER REPLACED(SCREEN STILL NOT EASILY VISIBLE IN MIDDLE ROW); PASSENGER SEAT BELT REPLACED; MIDDLE PASSENGER SEAT BELT FAILING; GASOLINE SMELL INSIDE OF CAR WITH AC ON RECIRCULATION; DRIVER'S WINDOW FELL INSIDE DOOR IN SNOW STORM AND WAS NOT CONSIDERED A SAFETY ISSUE TO GET A LOANER VEHICLE EVEN THOUGH THE VEHICLE COULD NOT BE LOCKED; TIRES COMPLETELY BALD AND LEAKING UNDER 30,000 MILES, DVD PLAYER MUST BE AT A HIGH DB VOLUME AND WHEN RETURNED TO RADIO/CD WILL ALMOST DEAFEN YOU; INTERIOR LIGHTS HAVE TO BE MANUALLY OVER RIDDEN OR WILL DRAIN BATTERY; CAR HESITATES 1-2 SECONDS WHEN TRYING TO QUICKLY ACCELERATE AND THEN LURCHES FORWARD ALARMINGLY; CRUISE CONTROL IS NOT FUNCTIONING; WAITING TO HAVE FUEL MIXTURE SENSOR REPLACED. I WAS NOT INFORMED OF FIRST 2 RECALLS UNTIL I MY ENGINE OVERHEATED. I DID GET THE RUST RECALL AND A STICKER ON MY SLIDING DOOR INFORMING USER OF DANGER OF HAVING MIDDLE WINDOWS OPEN WHILE OPENING THE MIDDLE DOOR COULD CATCH A HEAD OR OTHER EXTREMITY. TOYOTA DEALER SERVICE MANAGER SAYS MINE IS THE ONLY 04 SIENNA EXPERIENCING ANY PROBLEMS EXCEPT FOR THE RECALLS ON THE RADIATOR; THE STEERING HOSE; THE RUST TAPE; AND THE MIDDLE SEAT BELT. NOT SO ACCORDING TO ALL I HAVE READ HERE. MOST OF THE PROBLEMS HAVE OCCURRED BETWEEN 22,000 AND 34,000 MILES; THE DVD SCREEN ALWAYS FAILED TO LOCK INTO A GOOD POSITION FOR
2004 TOYOTA SIENNA XLE VAN. WHEN ACCELERATING FROM A COAST THE VAN HESITATES. HAVE TO PRESS THE ACCELERATOR HARDER TO FORCE A HARD DOWNSHIFT. THIS IS VERY DANGEROUS WHEN A PREDICTABLE ACCELERATION IS NEEDED. IT SEEMS LIKE THE TRANSMISSION CONTROL GETS CONFUSED ON WHEN TO DOWNSHIFT. PROBABLY A RESULT OF WHAT TOYOTA HAS TO DO TO KEEP THE MILEAGE RATING UP. THE NUMBER OF TIMES THIS HAPPENS ARE TO NUMEROUS TO COUNT. *NM
PROBLEMS WITH THE DUNLOP RUN FLAT TIRES AND THE TRANSMISSION ON THE 2004 TOYOTA SIENNA.*MR DURING A 3000 MILE SERVICE THE TECHNICIAN NOTICE THAT ON OR MORE OF THE TIRES WAS BALDING. ALL FOUR TIRE WERE REPLACED. A FEW DAY AFTER THE 3000 MIL MAINTENANCE THE VEHICLE WOULD NOT MOVE BECAUSE THERE WAS NO TRANSMISSION FLUID. *NM
I WOULD LIKE TO REPORT UNEXPECTED TREAD DEGRADATION ON MY 2004 SIENNA XLE LIMITED AWD. AT 17K MILES THE TIRES NEEDED REPLACING. *NM
ON A 2004 TOYOTA SIENNA AWD (1) REGULAR DRIVING AND NORMAL PREVENTITIVE MAINTENANCE LED TO 14K MILES BEFORE OEM RUN FLAT TIRES WERE BALD AND UNSAFE (2) CAR STEERING WAS AFFECTED WITH A DISTINCT PULLING TO THE LEFT (3) DEALER REPLACED TIRES BUT INDICATED THAT RUN FLAT TIRES (EITHER BRIDGESTONE OR DUNLOP) WILL CONTINUE TO WEAR QUICKLY
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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