Page 38 of 42 · complaints 1,851–1,900 of 2,062

2004 Toyota Sienna complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Tires
Filed Jul 25, 20058,000 milesTN

DT: THE CONSUMERS VEHICLE DID NOT HAVE A SPARE TIRE. THE CONSUMER EXPERIENCED A BLOW OUT ON A TIRE THAT WAS NOT SUPPOSE TO GO FLAT. THE DEALER SAID IT WOULD TAKE A FEW DAYS TO GET A NEW TIRE. MANUFACTURER ADVISED THE CONSUMER TO CALL THE TIRE MANUFACTURER. DUNLOP TIRE WAS NOT HELPFUL. THE CONSUMER SAID NO ONE WAS QUALIFIED TO FIX THAT KIND OF TIRE, AND NO ONE CARRIED IT IN STOCK IN HIS AREA. DUNLOP RUN FLAT TIRES #SP4000, POOH/. *AK THE VEHICLE WAS EQUIPPED WITH RUN FLAT TIRES, HOWEVER WHEN THE CONSUMER ATTEMPTED TO DRIVE ON THE TIRE, IT BLEW OUT. THE CONSUMER STATED IT WAS OBVIOUS ONE COULD NOT DRIVE 100 MILES ON THE TIRE AS STATED IN THE OWNERS MANUAL. *JB

Tires
Filed Jul 25, 2005PA

I ONLY HAVE 18,000 MILES ON MY 2004 TOYOTA SIENNA AND MY RUN-FLAT TIRES ARE BALD AND HAVE BEEN ADVISED NOT TO TAKE MY VEHICLE OUT ON A HIGHWAY. FROM ALL THE COMPLAINTS OUT THERE, THESE TIRES SHOULD BE RECALLED AND A CLASS-ACTION SUIT AGAINST TOYOTA (WHO IS TRYING TO WASH THEIR HANDS OF THE WHOLE SITUATION) AND DUNLOP SHOULD BE FILED. TOYOTA MAKES IT SOUND LIKE AN ADVANTAGE TO HAVE THESE ON THEIR $40,000 VEHICLE, AND THEN THEIR SERVICE DEPARTMENT TELLS ME NOW THAT SOME PEOPLE ARE GETTING ONLY 10,000 MILES OUT OF THESE TERRIBLY EXPENSIVE TIRES AND OFFERS TO SELL ME NEW NON-RUN-FLAT MICHELIN TIRES FOR ALMOST $800. THIS DOESN'T SEEM RIGHT AND THINK SOMETHING LEGAL NEEDS TO HAPPEN BEFORE TOYOTA WILL DO THE RIGHT THING. BTW, TIRE PRESSURE READINGS AND ROTATIONS WERE DONE ON A REGULAR BASIS.

Tires › Tread/Belt
Filed Jul 22, 200517,000 milesCA

TOYOTA SIENNA (2004+) AWD MODELS USE RUN-FLAT TIRES SINCE NO SPARE TIRE IS PROVIDED BY TOYOTA. THESE RUN-FLAT TIRES ARE DEFECTIVE IN THAT THEY WEAR OUT EXCEEDINGLY FAST. MINE ARE NEARLY WORN OUT AT 17K MILES ON MY 2004 SIENNA. AT A EQUIPMENT AND LABOR REPLACEMENT COST OF ~ $1600 FOR ALL 4 TIRES, THIS IS UNACCEPTABLE. IF YOU SEARCH THE INTERNET, THIS IS A WELL KNOWN PROBLEM WITH THE SIENNAS USING RUN-FLATS. TIRES SHOULD NOT COST ME $100 PER 1000 MILES DRIVEN. SECONDARY ISSUE WITH THE TIRES IS THE SAFETY. I HAVE NOT EXPERIECED THIS PROBLEM, BUT OTHER OWNERS ARE STATING THAT IF THE TIRE IS CUT, THAT IT NEEDS TO BE REPLACED IMMEDIATELY. BECAUSE RUN FLATS ARE NEW, THERE ARE HARDLY ANY PLACES IN THE U.S. THAT STOCK THESE TIRES, LET ALONE HAVING THE SPECIAL EQUIPMENT TO INSTALL THEM. YOU'LL SEE MANY OWNERS HAVE RESORTED TO BUYING REGULAR TIRES FOR THEIR SIENNAS, THEN PURCHASING A SPARE TIRE AND THROWING IT INTO THE BACK OF THEIR VAN. THIS TAKES AWAY FROM THE UTILITY OF THE VAN A GREAT DEAL, SINCE STORAGE IS A PRIMARY SELLING POINT OF MINIVANS. PLEASE INVESTIGATE THIS ISSUE. TIRES SHOULD LAST ~40K MILES, AND SINCE THESE RUN FLATS ARE SO EXPENSIVE, REPLACING EVERY 15K MILES PUTS A HUGE COST ON THE OWNER THAT TOYOTA NEVER WARNED NEW OWNERS. I WOULD EXPECT TOYOTA TO COVER REPLACEMENT COST OF THESE TIRES UNTIL A SUITABLE REPLACEMENT IS DEVELOPED, OR FIND A WAY TO USE REGULAR TIRES AND STORE THE SPARE SOMEWHERE ON THE VEHICLE WITHOUT TAKING UP THE ADVERTISED PASSENGER STORAGE SPACE. THANK

Tires
Filed Jul 22, 200533,000 milesKY

2004 TOYOTA SIENNA DUNLOP SP RUN FLAT TIRES ARE DEFECTIVE.***NO ANSWER REQUIRED***. *MR THE ORIGINAL RUN FLAT TIRES WERE NOTED TO HAVE A FEW BALD SPOTS AT ABOUT 33000 MILES. THE TIRES WERE REPLACED BUT 4 DAYS LATER ONE OF THE TIRES WENT FLAT WHILE THE CONSUMER'S WIFE WAS DRIVING THE VEHICLE (DUNLOP SP RUN FLAT PO# 35682AND 36003 TOY, P225/60R17). *NM

Latches/Locks/Linkages
Filed Jul 14, 2005VT

DT: BOTH MANUAL SLIDING DOORS MADE SQUEAKING NOISES SINCE VEHICLE WAS PURCHASED. THE NOISE DISTRACTED CONSUMER WHILE DRIVING. CONTACTED THE DEALER AND THEY TRIED GREASED IT, SHAVED PIECES OF THE PARTS, AND ORDERED NEW PARTS. BUT PROBLEM RECURRED. . THE FIRST TIME CONSUMER TOOK VEHICLE TO THE DEALER WAS AUGUST 11,2005, AND IT HAS BEEN 6 TIMES SINCE THEN. *AK

Tires
Filed Jul 12, 20053,000 milesNY

I OWN A 2004 TOYOTA SIENNA LE AWD WITH DUNLOP SP SPORT 4000T DSST TIRES AND THE TIRES ARE A HUGE SAFETY RISK. I HAVE LESS THAT 15,000 MILES ON THEM AND PARTS OF THE TIRES ARE WORN RIGHT DOWN TO THE BELT. AFTER READING POSTS ONLINE IT APPEARS THAT THIS IS A NOT AN ISOLATED INCIDENT. ANY TIRE THAT COST OVER $300.00 SHOULD NOT WEAR DOWN TO THE POINT WHERE THEY CAN CAUSE A BLOW OUT BEFORE THEY EVEN REACH 15,000 MILES. IT'S NOT LIKE THESE ARE ON A SPORTS CAR DOING BURNOUTS. THIS IS A MINIVAN. MY WIFE AND 3 CHILDREN RIDE IN THIS VAN AND THEY HAVE THE NERVE TO PUT THIS SAFETY HAZARD ON THE ROAD. TOYOTA AND DUNLOP SHOULD BE ASHAMED OF THEMSELVES. I AM STILL TALKING TO TOYOTA AT THIS POINT BUT LISTENING TO OTHER PEOPLE WITH THE SAME PROBLEM IT DOESN'T APPEAR THAT I AM GOING TO GET ANYWHERE WITH THEM.

Tires › Tread/Belt
Filed Jul 8, 2005CO

ALL FOUR DUNLOP SP SPORT 4000T DSST RUN-FLAT TIRES ON MY 2004 TOYOTA SIENNA XLE AWD ARE COMPLETELY WORN AFTER 13,800 MILES. THESE ARE ORIGINAL TIRES. BOTH TOYOTA AND DUNLOP DO NOT WANT TO TAKE ANY RESPONSIBILITY FOR THIS ISSUE DESPITE THE NUMEROUS COMPLAINTS BEING MADE HERE AND ELSEWHERE REPORTED IN DEPTH IN THE INTERNET. A REASONABLE CONSUMER WOULD EXPECT THAT THESE TIRES WOULD BE ENGINEER TO LAST MORE THAN 10K MILES GIVEN THEY ARE EACH $300 A PIECE. PLEASE ASSIST ME AND NUMEROUS OTHER TOYOTA OWNERS WITH SIMILAR PROBLEMS BY CONDUCTING A DEFECT INVESTIGATION AND ULTIMATELY ASSISTING IN A FORMAL RECALL OF THESE TIRES AND THE ASSOCIATED PROBLEMS CAUSING THE TIRE FAILURES. I AM AFRAID THAT REPLACING THE TIRES EVERY YEAR AT A COST OF $1400 WON'T SOLVE THE PROBLEM WHICH APPEARS TO HAVE SOME RELATIONSHIP TO VEHICLE ALIGNMENT ISSUES AS WELL AS POOR TIRE LONGEVITY.

Seat Belts › Rear/Other
Filed Jul 6, 2005MO

THE SEAT BELT COVER (BEZEL) ON THE MIDDLE ROW PASSENGER-SIDE SEAT COMES APART, CAUSING THE SEAT BELT TO NOT PROPERLY RETRACT. THE DEALERSHIP HAS REPLACED THE COVER 4 TIMES AND TRIED TO GLUE IT TOGETHER 3 TIMES. THE DEALERSHIP AND THE TOYOTA DISTRICT MANAGER CLAIM NO KNOWLEDGE OF IT BEING A WIDESPREAD PROBLEM, BUT OBVIOUSLY IT IS.

Tires
Filed Jul 1, 200518,700 milesMA

PREMATURE TIRE WEAR LEADING TO UNSAFE DRIVING CONDITIONS.

Tires
Filed Jun 30, 200517,600 milesPA

I WAS 60 MILES FROM HOME AND MY BRIDGESTONE RUN FLAT TIRE BLEW ON MY 2004 SIENNA. THE VEHICLE REQUIRED TOWING BECAUSE THE RUN FLAT DIDN'T DO THE JOB IT WAS SUPPOSED TO.(YOU'RE SUPPOSED TO BE ABLE TO DRIVE 100 MORE MILES AT 60MPH) I DROVE 11 MILES AND THE TIRE WAS DOWN TO THE RIM. MY TOYOTA DEALER SAID THESE TIRES ARE ONLY RATED FOR 20,000 MILES BUT I'M ONLY AT 17,000 WHEN THE MISHAP HAPPENED. THE TIRES ARE OVER $300.00 A PIECE. NOW ALL 4 TIRES ARE WEARING ON THE INSIDE DUE TO THE AWD SO I AM TOLD. BUYERS BEWARE!!!!!!!

Seat Belts › Rear/Other
Filed Jun 22, 200515,000 milesFL

DT: READ AN ARTICLE ABOUT TOYOTA SIENNA MINIVANS CONCERNING SEAT BELTS IN THE SECOND ROW PASSENGER SIDE JAMMING IN THE PLASTIC MOLDING. HAD TO FIX IT MANY TIMES. TOOK VEHICLE TO THE DEALER, AND THEY COULD NOT FIX IT. THE CLIP THAT THEY INSTALLED POPPED OFF. THE SEAT BELT WILL GET STUCK AND NOT RETRACT.*AK

Tires
Filed Jun 21, 2005CA

RUN FLAT TIRES ARE WORN COMPLETELY AT 19000 MILES.CATASTROPHIC FAILURE LILELY TO OCCUR IF NOT REPLACED. SERIOUS LIABILITY ISSUES FOR BRIDGESTONE AND TOYOTA IMO.

Seat Belts
Filed Jun 21, 2005MD

SEAT BELT GETS JAMMED IN THE GUIDES, DOES NOT RETRACT. THIS IS A MAJOR SAFETY CONCERN BECAUSE WHEN SEAT BELT DOES NOT RETRACT IT IS USSLESS. DEALER REPLACED GUIDES BUT STILL OCCURING. SAME ISSUE HAPPENED IN LOANER SIENNA. GETTING PASSED AROUND CALLING TOYOTA.

Tires › Sidewall
Filed Jun 20, 200526,100 milesSC

WE HAD A TIRE BLOW OUT THROUGH THE SIDEWALL RECENTLY. WE DRIVE A 2004 TOYOTA SIENNA LE FWD WITH DUNLOP SP SPORT 4000 A/S TIRES INSTALLED AS OEM. WE HAD JUST BARELY PASSED 26,000 MILES WHEN WE HAD A SIDE WALL BLOWOUT ON THE DRIVER SIDE REAR TIRE WHILE TRAVELLING APP. 70 MPH ON THE HIGHWAY IN SOUTH CAROLINA. I PAY ATTENTION TO TIRE PRESSURE AND TEADWEAR, SO THE TIRE THAT BLEW SHOULD HAVE BEEN INFLATED PROPERLY, AND IN THIS CASE I HAD ALREADY BEGUN THINKING ABOUT GETTING NEW TIRES BECAUSE THE TREAD WAS APPROACHING THE WEAR BARS. THIS IS A VERY POOR-PERFORMANCE TIRE, AND I'M AMAZED TOYOTA MADE A CORPORATE DECISION TO PUT THESE TIRES ON THEIR SIENNA "FAMILY VANS." DUNLOP SHOULD BE EMBARASSED TO EVEN ATTEMPT TO SELL THEM.

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed Jun 15, 2005CA

DT: AUTOMATIC HATCHBACK ON THE MINI VAN CAME DOWN AND DIDN'T STOP WITH THE CONSUMER IN THE WAY. THE VEHICLE IS BEING TAKEN TO THE DEALERSHIP TONIGHT. THE HATCHBACK HIT THE CONSUMER IN THE HEAD, IT DIDN'T STOP THE HATCHBACK PUSHED THE CONSUMER INTO THE VAN AND HER MOTHER HAD TO GRAB IT TO STOP IT. *AK

TiresCrash
Filed Jun 15, 20052,963 milesCT

I OWN TOYOTA SIENNA 2004. I WAS DRIVING FROM CONNECTICUT TO WASHINGTON DC. THE FRONT LEFT TYRE OF THE CAR BURSTED IN MARYLAND & IT HIT THE LEFT DIVIDER ON I-95 . THE MILEAGE OF THE CAR AT THE TIME OF ACCIDENT WAS 2963. I CALLED UP DEALER SAYING HOW CAN A TYRE BURST WHEN IT IS A NEW CAR ? HE SAID WE CANNOT SAY ANYTHING UNTIL WE SEE THE DAMAGED TYRE. I HAVEN'T SHOWN THE TYRE TO DEALER YET AS I HAVEN'T TAKEN THE CAR BACK TO CONNECTICUT. KINDLY ADVISE HOW TO REPORT THIS KIND OF INCIDENT . I TRIED CONTACTING WWW.NHTSA.GOV USING EMAIL [email protected] SOMETIMES IN APRIL,2005. THE REPLACED TIRE IS LF TIRE MICH ENERGY LX4 P2156516 96T. I DO NOT RECOLLECT ACTUAL DATE OF PURCHASE NOW BUT I CAN INFORM IT LATER. THANKS. BHAVANA

Tires
Filed Jun 11, 200513,800 milesNY

ON 06/09/2005, WE NOTICED THAT OUR 2004 TOYOTA SIENNA AWD-XLE HAD A FLAT TIRE ON THE DRIVER'S SIDE REAR. THE TIRE WAS NOTICEABLY FLAT AND WE LIMPED TO A SERVICE STATION TO INFLATE THE TIRE. THE TIRE HAD ZERO TIRE PRESSURE AND A MASSIVE HOLE BETWEEN THE TREADS WHERE YOU COULD FEEL/HEAR THE AIR ESCAPING AS IT WAS BEING FILLED. THE TIRE HAD 0 PSI/TIRE PRESSURE. THE DUNLOP SP SPORT 4000 RUN-FLAT TIRES CAME STANDARD ON OUR 2004 SIENNA. WE WENT TO THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE, HAVE HAD SERVICE COMPLETED AND TIRES ROTATED AS REQUIRED. OUR VAN IS 10 MONTHS OLD AND HAS 13,800 HIGHWAY MILES. THE DEALERSHIP SAID THEY DID NOT HAVE THE MATCHING TIRE IN STOCK AND WOULD WORK TO FIND ONE. THE ASSISTANT STORE MANAGER SAID THEY HAD NOT SEEN ANY RUN-FLATS WITH FLATS. LATER THAT DAY, THE DEALERSHIP CALLED AND SAID THEY HAD A DEAL FOR ME. THEY WERE ABLE TO GET THE TOYOTA REP TO GIVE US 4 BRAND NEW TIRES FOR FREE, EXCEPT THEY NEEDED TO KEEP THE VEHICLE THE WEEKEND UNTIL THE TIRES ARRIVED. WHEN ASKED WHY? AND IF THERE WAS A PROBLEM WITH THE OTHER TIRES, I WAS TOLD THAT THEY HAD WORN DOWN TO A LEVEL THAT WOULD BARELY PASS A NEW YORK STATE INSPECTION. AFTER DOING SOME RESEARCH ON-LINE, IT IS CLEAR THAT THE 2004 TOYOTA SIENNA AWD-XLE AND OTHER VERSIONS, ARE IN SERIOUS JEAPORDY DUE TO TIRE FAILURE. THE VEHICLE HAD BEEN DRIVEN FOR A DAY, IN EXCESS OF 50 MPH, WITHOUT KNOWLEDGE OF THE CATASTOPHIC TIRE FAILURE ON THE RUN-FLATS, AND THERE WAS NO INDICATOR LIGHT EVER ACTIVATED. THE DEALERSHI

Tires
Filed Jun 9, 2005WA

SEE COMPLAINT NUMBER 10120930 AND 10112448. I DO HAVE HAD THIS PROBLEM ON MY 2004 SIENNA LE AWD. . MY PROBLEM IS IDENTICALLY TO COMPLAINT NUMBER 10120930. I HAVE CONTACTED MY TOYOTA DEALERSHIP AND THEY GAVE ME THIS "OH YOU HAVE TO ROTATE YOUR TIRES AND TIRES WEAR MORE ON MINIVANS" CRAP. MY TIRES SHOULD NOT BE WEARING AT 6-12,000 MILES. THEY REPLACE BOTH FRONT ENDS AND NOW THEY ARE WEARING OUT AGAIN. I SINCERELY HOPE THAT YOU TAKE THIS MATTER SERIOUSLY AND HAVE TOYOTA LOOK AT THE SUSPENSION AND DRIVE TRAIN ISSUES AND DO A RECALL.

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Jun 6, 2005NY

2004 TOYOTA SIENNA LE. VEHICLE HESITATES WHEN ACCELERATION. THERE IS A BIG DELAY BEFORE THE CAR GAINS SPEED. THIS IS A ON GOING PROBLEM. DEALER STATES THAT THE CAR WAS MADE THAT WAY AND THERE IS NOTHING THAT THEY CAN DO TO CORRECT THE PROBLEM. THIS HESITATION CAN CAUSE AN ACCIDENT AT ANY TIME.

Engine and Engine Cooling › Engine
Filed Jun 6, 200527,000 milesCA

MINIVAN DOES NOT ALWAY ACCELERATE PROPERLY. WHEN THE VEHICLE IS SLOWING DOWN, LIKE WHEN COMING TO A RED LIGHT, THE VEHICLE WILL HESITATE WHEN I TRY TO ACCELERATE IF I HAVE NOT ALREADY COME TO A COMPLETE STOP. THIS SEEQUENCE WILL USUALLY REPRODUCE THE FAILURE: 1. TRAVEL AROUND 40MPH. 2. QUICKLY SLOW TO AROUND 10MPH. 3. TRY TO QUICKLY ACCELERATE TO 40MPH AGAIN. THE VEHICLE WILL HESITATE AND PAUSE BEFORE STARTING TO ACCELERATE.

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 2, 20059,611 milesVT

01/11/05: VEHICLE STALLED WHILE IN MOTION. TOWED TO LOCAL FACILITY. LATER VEHICLE SUCCESSFULLY STARTED AND INDICATED NO PROBLEMS UPON TEST DRIVE. 01/30/05: DRIVING KIDS TO SNOWBOARDING WHEN VEHICLE STALLED IN MOTION. RESTARTED. DROVE ON SIDE OF ROAD - STALLED AGAIN - RESTATED. CHECK ENGINE LIGHT (ALONG WITH SEVERAL OTHERS) NOW ACTIVATED. DROVE ON SIDE OF ROAD AS VEHICLE WOULD NOT ACCELERATE ABOVE 10MPH AND WOULD STALL REPEATEDLY. 01/31/05: I CONTACTED SERVICE DEPARTMENT AT HANDY DODGE TOYOTA (HDT), TO REPORT BREAKDOWN AND ARRANGED FOR SERVICE. 02/04/05: HDT PERFORMED AIR-INTAKE VALVE REPLACEMENT AND SEVERAL OTHER SERVICE CAMPAIGNS. 02/24/05: VEHICLE STALLED WHILE IN MOTION. VEHICLE RESTARTED, BUT WOULD NOT ACCELERATE OVER 10MPH. VEHICLE CONTINUED TO STALL WHILE IN MOTION AND CHECK ENGINE LIGHT ACTIVATED. STALLED WHILE ON A BLIND HILL/CORNER ON ROUTE 104. I COULD NOT PULL OFF TO SIDE OF ROAD AS THERE WAS NO SHOULDER AND GUARD-RAILS HUGGED IMMEDIATE SIDE OF ROAD. I WAS IN THE ROAD FOR ABOUT 10 MINUTES WITH MY EMERGENCY LIGHTS FLASHING WHILE CONTINUOUSLY ATTEMPTING TO RESTART VEHICLE. VEHICLE RESTARTED AND I WAS ABLE TO DRIVE TO A PARKING AREA FOR A TOW. HDT CONTACTED ME TO INFORM THAT FAILURE WAS SAME AS BEFORE AND THROUGH FURTHER RESEARCH AT THE NATIONAL LEVEL THAT THEY LEARNED THAT STALLING IS OCCURRING IN TOYOTA SIENNA AND 4RUNNERS IN THE COLD WEATHER STATES DUE TO A DEFECT IN THE GAS TANK DESIGN AND THAT THERE IS CURRENTLY NO REPAIR AVAILABLE. RECOMMEND RUNNING VEHICLE WITH

Power Train
Filed Jun 1, 2005ME

WE HAVE A 2004 SIENNA LE AWD. THE VEHICLE CONSISTENTLY APPEARS TO HESITATE FOR 1-2 SECONDS WHEN ACCELERATING FROM A DEAD STOP WHILE DEPRESSING THE ACCELERATOR. THERE HAS BEEN NO ACCIDENTS, ONLY SOME SCARES WHEN MERGING OR ENTERING INTO FLOWING TRAFFIC FROM A STOP.

Tires
Filed Jun 1, 200512,000 milesVA

WITH OUR 2004 TOYOTA SIENNA MINIVAN, WE HAVE HAD SEVERAL PROBLEMS WITH THE RUN-FLAT TIRES INSTALLED ON THE VEHICLE AS ORIGINAL EQUIPMENT. THESE DUNLOP RUN-FLAT TIRES ARE STANDARD ON THE ALL-WHEEL-DRIVE VERSIONS OF THE 2004 AND 2005 SIENNA. THE TIRES HAVE BEEN PRONE TO PUNCTURE (TWO SEMI-DELFATIONS IN THE PAST 6 MONTHS) AND THE TIRES DO NOT WEAR PROPERLY. AS A RESULT, WE ARE FORCED TO REPLACE THEM AT $300 A PIECE WITH ONLY 12,000 MILES ON THEM AND AFTER THEY WERE PROPERLY ROTATED AND MAINTAINED DURING THEIR SHORT LIFE. A QUICK SEARCH ON THE INTERNET CONFIRMS THAT THESE PROBLEMS ARE RAMPANT ON THE 2004 AND 2005 SIENNAS WITH THESE RUN-FLAT TIRES. THE TOYOTA DEALER HAS ADMITTED THAT THIS IS A BIG PROBLEM WITH THESE CARS AND HAS OFFERED TO PAY FOR ONLY 2 OF THE 4 NEW TIRES. TO EXACERBATE THE PROBLEM, SIENNAS WITH RUN-FLAT TIRES ARE NOT EQUIPPED WITH ANY SPARE TIRE BECAUSE THE RUN-FLATS ARE SUPPOSED TO ALLOW YOU TO DRIVE THE CAR UNTIL YOU CAN HAVE THE FLAT FIXED. TWO PROBLEMS EMERGE FROM THIS -- (1) IF YOUR RUN-FLAT TIRE FAILS COMPLETELY (THERE ARE REPORTS OF THIS ON THE INTERNET), YOU ARE STUCK WITH NO SPARE; AND (2) IF YOU CAN STILL DRIVE ON THE FLAT TIRE, THERE ARE FEW IF ANY REPAIR SHOPS OUTSIDE OF MAJOR METROPOLITAN AREAS THAT CAN FIX THESE RUN-FLATS.

Tires › Tread/Belt
Filed May 24, 2005NH

DT: THE TIRES ARE WEARING OUT PREMATURELY, THESE ARE THE RUNFLAT TIRES. THE TREAD IS MOSTLY GONE, AND THEY HAVE ONLY 15,000 MILES ON THEM. CONSUMER CONTACTED TOYOTA AND THEY AGREED TO REPLACE THE TIRES WITH MICHELIN REGULAR TIRES. CONSUMER STATES THAT THE VEHICLE IS TAKING LONGER TO STOP WHEN APPLYING BRAKES BECAUSE OF THE WEAR ON THE TIRES. TOYOTA HAS BEEN COOPERATIVE IN HELPING THE CONSUMER TO GET AN UNDERSTANDING OF THE PROBLEM WITH THE TIRES. THE TIRE FAILURE IS ON ALL 4 TIRES.*AK *SB

Tires
Filed May 20, 2005NJ

2004 TOYOTA SIENNA ALL WHEEL DRIVE LE-BRIDGESTONE B380 RUN FLAT TIRES ARE RATED FROM THE MANUFACTURER FOR UP TO 50 MILES DISTANCE AFTER GOING FLAT WHILE TOYOTA CLAIMS THAT THE VEHICLE CAN BE DRIVEN FOR UP TO 100 MILES AFTER GOING FLAT.

Steering
Filed May 20, 200510 milesVA

SINCE PURCHASE, VEHICLE STEERING HAS EXCESSIVE "PLAY", WHICH REQUIRES TOO MANY STEERING CORRECTIONS, ESPECIALLY UNDER WINDY CONDITIONS. CONDITION IS MOST OBVIOUS AT HIGHWAY SPEEDS. THERE HAS BEEN NO "FAILURE" PER SAY, BUT SUCH INFORMATION SHOULD BE MADE KNOWN TO OTHER BUYERS. NO "REPAIRS" FOR THIS ITEM HAVE BEEN ATTEMPTED BECAUSE IT UNFORTUNATELY APPEARS TO BE "NORMAL" FOR THIS VEHICLE. SUCH A CONDITION, HOWEVER, SEEMS VERY UNSAFE.

Structure › Body › Hatchback/Liftgate
Filed May 16, 2005OH

THE REAR HATCH IS REVERSING AND COMING BACK DOWN ON ITS OWN WITHOUT PRESSING ON THE REMOTE. THE CONSUMER ANTICIPATES THAT AN INJURY CAN OCCUR BECAUSE IT COMES DOWN WITH GREAT FORCE. *AK *SC *JB

Tires
Filed May 15, 20059,275 milesNY

2004 TOYOTA SIENNA ALL WHEEL DRIVES HAVE A SUSPENSION OR DRIVETRAIN ISSUE THAT CAUSES TIRES TO WEAR TO CHORDS ON INSIDE EDGES IN 10 TO 15,000 MILES.VEHICLE CAME WITH RUNFLAT,BRIDGESTONES BR380RUNFLATS AND DEALER REPLACED AT 9,000 MILES DUE TO SEVERE WEAR WITH2256017DUNLOPS,NOW AT 28,000 NO TREAD LEFT INNER,AND REQUIRE REPLACEMENT AGAIN AFTER 9 MONTHS OF DRIVING OBVIOU SLY PROBLEM IS NOT THE MANUFACTER OF TIRE BUT SOMETHING IN DESEIGN OF TRUCK OR AWD SYSTEM,TOYOTA SHOULD RECALL,THIS ISSUE COST APPROX1400.00 IN TIRES FOR ONE SET AND APPARENTLY WILL ONLY LAST A YEAR,TOYOTA SHOULD BE ACCOUNTABLE FOR THIS TIRE WEAR ISSUE ISSUE AND EITHER RETRFIT VEHICLE A SUSPENSION DRIVETRAIN FIX THAT WILL NOT WEAR TIRES,IT SHOULD BE NOTED THAT I HAVE 2 OF THE SAME VEHICLE WITH EXACT SAME PROBLEM,ON BOTH TOYOTA REPLACED THE 1ST SET OF TIRES AT UNDER 11,000 MILES AND BASICALLY SAID TOO BAD IT'S NOT TOYOTA PROBLEM BY THE TIME 2ND SET WERE WORN 10,00 MIES LATER.

Suspension › Front › Hub
Filed May 15, 200515,908 milesNY

2004 ALL WHEEL DRIVE TOYOTA SIENNA WEARS TIRES DOWN TO METAL CORDS ON INSIDE EDGES WERE EXTREMELY CHOPPED AT 11,000 MILES AND WORN TO METAL BY THE TIME TOYOTA REPLACED AT 23,000 THIS IS NOT A SAFE CONDITION ,NO ONE CAN EXPECT TO SEE SEPERATED TIRE CORDS AT 23,000 ON ANT PRODUCTION VEHICLE,,VEHICLE CAME WITH DUNLOPS DSST 22560-17 AND WERE REPLACED WITH BRIDGESTONE B380 RUNFLATS AT TOYOTAS EXPENSE .HOWEVER THIS IS A DESIEGN FLAW IN OUR OPINION ,DOES THE ALL WHEEL DRIVE PUSH AND PULL ON SUSPENSION CAUSING TIRE WEAR???,,WE FEELS TOYOTA NEEDS TO RETOFIT SUSPENSION OR COME UP WITH A RUNFLAT TIRE THAT CAN HAVE NORMAL WEAR.

Tires
Filed May 12, 200520,000 milesCO

CONSUMER STATES: THE TIRES CAME BRAND NEW WITH THE VAN. THE TIRE CURRENTLY HAVE 25000 MILES AND THE CONSUMER IS CONCERNED THAT THE TIRES ARE NOT SAFE. THE CONSUMER SPOKE WITH SOMEONE AT THE TIRE STORE WHO INDICATED THAT MOST PEOPLE ONLY GET 18000 MILE OUT OF THE TIRES. THE BELTS ARE CURRENTLY SHOWING THROUGH THE TIRE AND THE TIRES ARE STARTING TO MAKE NOISE. *NM

Tires
Filed May 7, 200516,900 milesNY

TOYOTA SIENNA RUNFLAT TIRES WEAR TO ROD BY 16,000 MILES... STARTED TO HEAR NOISE IN FRONT END TIRES. A LITTLE PULL TO LEFT .VERY JITTERY AT 55+MPH.. PRESSURE SEEMED OK- SO TOOK TO MECHANIC. HE SAID "RUN-FLAT" TIRES COMPLETELY WORN DOWN TO ROD.. BUT GO TRY DEALER SINCE ONLY 16,900 MILES. CALLED TOYOTA SAID NOT THEIR RESPONSIBLITY- TIRE CO.'S WOULDN'T EVEN HELP LOCATE SPECIALTY TIRE SHOP FOR SPECIAL OEM DUNLOP OEM (RUN-FLAT TIRES). TOYOTA GUY ADMITTED THOUGH (ON THE SIDE) THAT IT MAY BE RUN-FLATS AS GETTING MANY COMPLAINTS. WEB INDICATES MANY OF SAME EXPERIENCES AT @15-20,000 MILES. AN ACCIDENT WAITING TO HAPPEN. THEY SHOULD BE RECALLED IMMEDIATELY BEFORE A FAMILY GETS KILLED. NEEDLESS TO SAY WE ARE REPLACING WITH REGULAR TIRES- NO FUN-FLATS. THIS TECHNOLOGY MAY NOT BE READY FOR PRIME TIME AND EVERY ONE IS MAKING IT OEM ALREADY. THANKS.

Structure › Body › Door
Filed May 6, 2005NY

POWER SLIDING DOOR MALFUNCTIONED THREE TIMES. THE DOOR MALFUNCTIONED, ALMOST CLOSING THE CONSUMER IN IT. TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD IT NEEDED A NEW MOTOR. *AK THE POWER LIFTGATE GOOR MALFUNCTIONED ONCE CLOSING ON THE CONSUMER'S WIFE. THE VEHICLE WA TAKEN TO THE DEALER WHO INSTALLED A NEW MOTOR. THE POWER SLIDING DOORS FAILED THREE TIMES AND EACH TIME THE MOTOR WAS REPLACED. *BF *NM

Tires
Filed May 3, 200523,159 milesMI

CONCERNS REGARDING THE FAILURE OF RUN FLAT TIRE EQUIPMENT ON THE 2004 TOYOTA SIENNA.*MR THE TIRES BECAME NOISY BETWEEN 15000 16000 MILES AND THE NOISE BECAME WORSE AS TIME WENT ON. THE TIRES WERE ROTATED PER THE MANUFACTURES SPECS. THE VEHICLE WAS ONE MONTH OUT OF WARRANTY WHEN THE DEALER DETERMINED A PROBLEM EXISTED WITH THE TIRES. THE TIRES HAD TO BE REPLACED AND THE CONSUMER ELECTED TO HAVE REGULAR, NON RUN FLAT TIRES, INSTALLED ON THE VEHICLE. *NM

Tires › Tread/Belt
Filed Apr 29, 200522,000 milesNJ

WE PURCHASED A TOYOTA SIENNA 2004 IN NOVEMBER 2003. I WAS TOLD YESTERDAY THAT THE TIRES ARE SO WORN THEY ARE DANGEROUS TO DRIVE ON. THE CAR IS ONLY 17 MONTHS OLD WITH 20.000 MILES. WE HAVE HAD THE CAR IN FOR ALL ITS ROUTINE SERVICES. THE TIRES HAVE BEEN ROTATED 3 TIMES, AIR PRESSURE AND ALIGNMENT IS FINE. CONSUMERS HAVE THE RIGHT TO KNOW BEFORE THEY PURCHASE THIS PRODUCT THAT THE TIRE WILL WEAR DOWN QUICKLY AND COST $1300 TO REPLACE THEM. THREE HUNDRED DOLLARS PER TIRE. BUT MOST IMPORTANT IS THE SAFETY ISSUE. THE CONSUMER IS NOT AWARE THAT THE TIRES CAN WEAR SO QUICKLY AND POSE A HAZARD TO THEMSELVES AND THEIR FAMILY. NEITHER THE TIRE MAKERS(BRIDGESTONE NOR TOYOTA WILL TAKE RESPONSIBILITY. WE ARE HOPING THAT YOU WILL LOOK INTO THIS MATTER. *AK

Tires › Tread/Belt
Filed Apr 28, 200520,500 milesOR

I AM THE OWNER OF A 2004 TOYOTA SIENNA LE AWD VAN. ON APRIL 2, 2005, MY FAMILY AND I WERE ON A TRIP APPROXIMATELY 200 MILES FROM HOME. DURING THAT TRIP, THE LIGHT TO INFLATE THE TIRES CAME ON. WE INFLATED THE TIRES AND THE LIGHT TURNED OFF. THEN, IT CAME ON VERY SOON AFTER THE INITIAL INFLATION. MY HUSBAND TOOK THE CAR TO SEVERAL TIRE PLACES, THEN FINALLY A TOYOTA DEALERSHIP TO TREAT THE PROBLEM. THE DEALERSHIP INFORMED US THAT OUR VAN WAS OUT OF ALIGNMENT AND THAT TWO OF OUR TIRES (THEY ARE OF THE "RUN-FLAT" VARIETY) WERE SEVERELY WORN, ONE EVEN PAST THE WEAR BARS. AT THAT TIME, OUR VAN HAD APPROXIMATELY 20,500 MILES ON IT. WE HAD TAKEN IT FOR REGULARLY RECOMMENDED SERVICING AT A TOYOTA DEALERSHIP IN OUR HOMETOWN, INCLUDING TWO PRIOR EPISODES OF HAVING THE TIRES ROTATED. THE MOST RECENT TIRE ROTATION OCCURRED AT THE 15,000 MILE CHECK-UP. AT THAT TIME, THE DEALERSHIP NOTED NO EXCESSIVE WEAR ON OUR TIRES. IN FEWER THAN 5,000 MILES, APPARENTLY, THE TIRES HAD WORN DOWN BEYOND WHAT IS SAFE. THE CONSEQUENCE WAS THE NEED TO BUY FOUR NEW TIRES AT THE 20,500 MILE MARK. BOTH TOYOTA MOTOR CO. AND OUR LOCAL TOYOTA DEALERSHIP INDICATED TO ME TODAY UPON INQUIRY THAT WE CAN EXPECT ONLY APPROXIMATELY 20,000 MILES FROM THESE TIRES. I AM CONCERNED THAT THESE TIRES CAN WEAR DOWN SO QUICKLY AND FAIL.*AK

Power Train › Automatic Transmission
Filed Apr 27, 2005AZ

2004 TOYOTA SIENNA EXPERIENCING HESITATION WHEN TRYING TO ACCELERATE. *MR THE PROBLEM WOULD OCCUR WHEN STARTING TO MOVE THE VEHICLE, WHEN THE CONSUMERS REMOVED HIS FOOT AND PLACED IT BACK ON THE THROTTLE, SEVERE HESITATION WOULD OCCUR. *SC

Tires
Filed Apr 22, 200515,400 milesVA

LOWER SIDEWALL OF DUNLOP SP 4000 DSST RUN FLAT TIRE (INSTALLED AS ORIGINAL EQUIPMENT ON 2004 TOYOTA SIENNA XLE AWD MINIVAN) WAS PUNCTURED BY A NAIL. THE VEHICLE WAS DIFFICULT TO DRIVE/HANDLE UNDER THESE CONDITIONS AND WAS BARELY ABLE TO BE DRIVEN TO A TIRE REPAIR FACILITY DESPITE THE FACT THAT VEHICLE OWNER'S MANUAL SAYS THE VEHICLE CAN BE DRIVEN UP TO 100 MILES AT SPEEDS BELOW 50 MILES PER HOUR. BASED ON THIS PRESUMPTION, TOYOTA DOES NOT EQUIP THE VEHICLE WITH A SPARE TIRE. TOYOTA ALSO RECOMMENDS CONTACTING THE DEALERSHIP FOR ASSISTANCE. THERE ARE SEVERAL PROBLEMS ASSOCIATED WITH THIS PHILOSOPHY: (I) NOT HAVING A SPARE TIRE IN THE CASE OF A PUNCTURE SUCH AS THIS HAS THE POTENTIAL TO STRAND THE DRIVER AND PASSENGERS IN A POTENTIALLY DANGEROUS SITUATION; (II) DRIVING THE VEHICLE UNDER THESE CONDITIONS CAN CAUSE FURTHER DAMAGE TO THE VEHICLE AND RISK THE SAFETY OF THE OCCUPANTS; AND (III) SOME TOYOTA DEALERSHIPS (SUCH AS OURS) ARE NOT EQUIPPED TO REPAIR AND/OR REPLACE THESE TIRES. WITH RESPECT TO THE TIRES THERE ARE OTHER PROBLEMS AS WELL: (I) THE TIRES EXPERIENCE RAPID TREAD WEAR (SEE NUMEROUS COMPLAINTS LISTED AT WWW.TIRERACK.COM) REQUIRING CONSTANT REPLACEMENT; (II) WITHOUT CONSTANT MONITORING OF THE TIRE WEAR, DRIVING THE VEHICLE BECOMES UNSAFE; (III) THE TIRES ARE GENERALLY IN SHORT SUPPLY AND IN CASES SUCH AS OURS, WHERE THE TIRE COULD NOT BE REPAIRED, VEHICLE OWNERS HAVE TO WAIT AT LEAST A WEEK TO OBTAIN REPLACEMENTS; (IV) BECAUSE OF THE EXCESSIVE TREAD WEAR, WHEN DAMAGE

Trailer Hitches
Filed Apr 20, 200529,675 milesVA

I OWN A 2004 TOYOTA SIENNA XLE THAT INCLUDES A TOWING PACKAGE. THE TRAILER HITCH FOR THIS VEHICLE IS A SAFETY HAZARD BECAUSE IT HITS THE GROUND GOING OVER ANY SMALL BUMP WHEN THERE IS NO TRAILER ATTACHED, AND IT IS ONLY INCHES OFF THE GROUND WHEN A TRAILER IS ATTACHED, CONSTANTLY SCRAPING AND CAUSING SPARKS. THIS CAN BE ESPECIALLY HAZARDOUS AT GAS STATIONS WHERE THERE ARE ANY FLAMMABLE SUBSTANCES IF IT IS NECESSARY TO GO OVER ANY SMALL BUMPS AND THERE ARE SPARKS.*AK

Tires › Pressure Monitoring and Regulating Systems
Filed Apr 19, 200515,348 milesVA

HAVE A TOYATA XLE AWD VAN WITH RUN FLATS AND TIRE PRESSURE MONITORING SYSTEM. THE TIRE PRESSURE MONITORING DOES NOT WORK. FRONT PASSENGER TIRE HAS A LEAK WHICH COULD NOT BE FOUND 2 WEEKS AGO. THE SYSTEM WAS RESET, ALL TIRES PRESSURED UP BY THE DEALER 2 WEEKS AGO. THERE IS A 20 PSI DIFFERENCE BETWEEN THE LEFT AND RIGHT WHEELS AND THE SYSTEM DOES NOT LIGHT UP IN THE DASH. 3 WEEK AGO, WE WENT ON A 2000 MILE TRIP, BEFORE WHICH I NOTICED THE PROBLEM OF ONE TIRE BEING LOW IN TIRE PRESSURE AND THE SYSTEM NOT WORKING. THE DEALER HAS NO FIX ON THE PROBLEM AND SAID TOYOTA DOES NOT HAVE ANY TSB'S ON IT. NOW DUSE TO THIS DEFECTIVE SYSTEM, THEY HAVE FOUND A LEAK WHICH MAY BE CLOSE TO THE SIDEWALL ON THE TIRE AND CANNOT BE REPAIRED AND IT BEING AN ALL WHEEL DRIVE VEHICLE, I AM BEING ADVISED TO PUT 4 NEW RUNFLATS AT OVER $1200 WITH LESS THAN 16000 MILES ON THIS VEHICLE.

Power Train › Axle Assembly
Filed Apr 15, 20056,000 milesCA

WITH ABOUT 6000 MILES SHOWING ON THE ODOMETER, AND CHILDREN PRESENT IN THE VEHICLE WE SUFFERED FROM A MANUFACTURING DEFECT; A COMPLETE MECHANICAL FAILURE THAT WAS LIFE THREATENING. I WAS ON AN ON-RAMP PREPARING TO ENTER THE FREEWAY WHEN I FELT THE UNDER CARRIAGE OF THE VEHICLE SLAM DOWN. THE REAR DIFFERENTIAL DISINTEGRATED, AND THE VEHICLE WAS UNABLE TO ACCELERATE OR BE PUT INTO GEAR. WITH TREMENDOUS EFFORT AND HORRENDOUS NOISES THE VEHICLE COULD STRUGGLE TO MOVE AT ABOUT 5 MPH. ONCE THE DEALER RECEIVED THE VEHICLE THE TOYOTA REPRESENTATIVE. APPEARED WITHIN DAYS TO INSPECT, COLLECT, AND LATER ANALYZE THE FAILED PARTS. THE TRANSFER CASE AND REAR AXEL ASSEMBLY WERE REPLACED. WE CANNOT AND WILL NOT BE PICKING THIS VEHICLE UP FROM THE DEALER DUE TO THE UNEXPLAINED AND DANGEROUS EVENTS THAT HAVE OCCURRED.*AK

Seat Belts › Rear/Other
Filed Apr 12, 2005CA

WITH NORMAL USE SEAT BELT ON 2004 TOYOTA SIENNA LOCKS AND WILL NOT RELEASE WITHOUT THE BELT BEING COMPLETELY RELEASED BACK IN TO HOUSING. THIS HAPPENS AT ANY TIME, NOT JUST WHEN BREAKING OR WHEN TURNING. WE HAVE TAKEN TWICE TO TOYOTA DEALERSHIP TO HAVE IT FIXED BUT HAVE BEEN TOLD IT IS TO DEALER SPEC.*AK

Seat Belts
Filed Apr 11, 20053,777 milesKY

1. MID ROW PASSENGER CAPTAINS CHAIR SEAT BELT-SHOULDER HARNESS WEBBING JAMS. . TOOK VEHICLE TO DEALER--REPLACED PLASTIC BELT GUIDE. DID NOT IMPROVE SITUATION. JAMMED BEFORE I LEFT THE DEALERSHIP. 3. I NOW USE STRAPLING TAPE TO HOLD GUIDE IN PLACE. STILL CAN HAVE JAM PROBLEMS. . PURCHASED THIS VEHICLE BECAUSE OF SAFETY RATING, SINCE I TRANSPORT MY GRANDCHILDREN ON A REGULAR BASIS. HAVE BEEN VERY DISAPPOINTED WITH TOYOTA'S "NON RESPONSE" TO THE PROBLEM. 5. I FEEL MANY PERSONS ARE NOT AWARE OF THE PROBLEM SINCE CHILDREN ARE THE USUAL PASSENGERS IN THIS POSITION & ARE NOT AWARE THAT THIS MALFUNCTION SHOULD BE REPORTED.*AK

Tires › Tread/Belt
Filed Apr 2, 2005VA

ALL 4 TIRES (DUNLOP RUN FLAT) ON MY 2004 TOYOTA SIENNA AWD XLE LIMITED HAVE (ACCORDING TO THE DEALER, MILLER TOYOTA OF MANASSAS) BECOME WORN ON THE OUTSIDES EDGES OF THE TIRES INDICATING (ACCORDING TO THE DEALER) THAT I HAVE BEEN RIDING AROUND WITH UNDER INFLATED TIRES AND IT IS MY FAULT. I INFORMED HIM THAT THE LOW PRESSURE WARNING LIGHT NEVER CAME ON AND THAT I DON'T THINK HE WAS RIGHT. I HAVE ASKED HIM TO ERPLACE THE TIRES UNDER THE WARRANTY FOR FAULTY EQUIPMENT AND HE SAID THAT I NEEDED TO TALK TO THE TIRE MANUFACTURER. I TOLD HIM NO AND THAT HE NEEDS TO TAKE IT UP WITH THE REGIONAL TOYOTA SALES REP. I AM IN THE PROCESS OF DOING THIS NOW. THE DEALER (IN TYPICAL LOW FASHION) PRESSURED ME INTO BUYING THE REPLACEMENTS MYSELF AND NOT ATTEMPT ANY WARRANTY CLAIM. I DECLINED AS THE 4 TIRES WOULD COST ME $1350 (!!!!!) TO REPLACE. THAT IS ABSOLUTELY UNBELIEVABLE FOR MINIVAN TIRES. MY COMPLAINT IS THAT THIS TIRE WEAR IS NOT A UNIQUE SITUATION AS I HAVE READ MANY OTHER INCIDENTS OF PREMATURE TIRE WEAR FOR THESE RUN FLAT TIRES AND THAT TOYOTA NEEDS TO TAKE RESPONSIBLITY FOR THESE PROBLEMS AND REPLACE THE TIRES WITH SOMETHING BETTER SUITED TO THIS MINIVAN.*AK

Structure › Body › Hatchback/Liftgate › Support Device/Strut2 injured
Filed Mar 30, 200527,336 milesWI

WHEN THE OUTDOOR TEMPERATURE FALLS INTO THE SINGLE DIGITS OR BELOW THE GAS FILLED LIFTGATE STRUTS FAILED TO HOLD THE LIFTGATE UP. AS A RESULT THE HATCH CLOSES RAPIDLY. THE HATCH HAS FALLEN TWICE HITTING THE OWNER IN THE HEAD AND BACK. THE PART WAS REPLACED, HOWEVER THE PROBLEM RECURRED. *AK *NM UPDATED 1/27/2006 - *NM

Vehicle Speed Control › Cruise Control
Filed Mar 25, 200524,000 milesIN

CRUISE CONTROL WILL NOT WORK MANUALLY IF THE LASER SYSTEM IS NOT FUNCTIONING . LASER SYSTEM CRUISE CONTROL IS BROKE. YOU CAN NOT TURN ON THE MANUAL CRUISE CONTROL UNLESS YOU STOP THE VAN AND TURN IT OFF AND SET THE CONTROL TO NORAL. THE LASER WAS BROKE FROM CAR WASH OR ROAD HAZ.ARD. *AK

Seats › Front Assembly › Power Adjust
Filed Mar 24, 20057,500 milesNM

DRIVER POWER SEAT MECHANISM PUNCHED A HOLE THROUGH THE SIDE OF THE SEAT'S MATERIAL.

Latches/Locks/Linkages › Doors › Latch
Filed Mar 21, 2005NY

THE SLIDING DOOR ON MY 2004 TOYOTA SIENNA WAS NOT OPENING PROPERLY, ONLY OPENED ABOUT 3 INCHES. I TOOK IT TO THE DEALERSHIP FOR OIL CHANGE AND TO CHECK THE DOOR ON MARCH 14TH. WHENI CALLED 90 MINUTES LATER TO CHECK THE STAUS OF THE WORK, MARCO, THE SERVICE REP INFORMED ME THAT THE DOOR WAS NOT FIXED BECAUSE IT NEED A RECALL PART, AND THE CAR NEED 2 OTHER RECALL PARTS THAT NEED TO BE FIXED. HE ADVISED THAT I MAKE AN APPOINTMENT TO BRING THE CAR BACK TO HAVE ALL THE WORK DONE AT THE SAME TIME. THE APPOINMENT WAS MADE FOR MARCH 21ST. MARCH 20TH, ONE OF MY CHILDREN WENT TO OPEN THE DOOR, FORGETTING THAT IT WAS NOT WORK, THE DOOR FLEW OPEN. I WENT TO CLOSE THE DOOR, AND IT WAS OFF THE BACK HINGE, THE ONLY THING HOLDING IT TO THE CAR WAS THE TOP WHEEL/RUNNER APPARATUS AT THE TOP OF THE DOOR. THE DOOR HAD TO BE TIED TO THE INSIDE TO GET THE CAR TO THE DEALERSHIP FOR REPAIR THE NEXT DAY.*AK

Seat Belts › Rear/Other
Filed Mar 20, 20051,000 milesOR

PE0500,8 REAR PASSENGER SEAT BELT CATCHES IN PLASTIC HOUSING THAT REPEATEDLY COMES APART.*AK

Vehicle Speed Control › Cruise Control
Filed Mar 18, 20059,000 milesIL

LASER CRUISE CONTROL SENSOR LENS IS ROAD LEVEL MOUNTED AND A SMALL STONE CHIPPED THE PLASTIC LENS CAUSING SYSTEM SHUT DOWN IN DAYLIGHT. SYSTEM WIL NOT FUNCTION EXCEPT IN DARKNESS. REPAIR COST IS ESTIMATED TO BE $2000.00. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Mar 18, 200523,000 milesPA

I AM HAVING THE BRAKES ON MY NEW TOYOTA SIENNA REPLACED AND THE ROTORS RESURFACED AT 24,000 MILES THIS SEEMS QUITE EARLY TO ME. THE CONSEQUENCE IS THE PRICE TO DO THIS IS $195 OR I COULD GET THE NEW "TYPE" OF BRAKE PAD BUT THAT COST $235 (THEY ALSO DIDN'T HAVE IT IN STOCK). I HAVE READ OTHER COMPLAINTS OF PERSONS GETTING THEIR DONE AS EARLY AS 10,000 MILES. THIS IS NOT RIGHT!*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Toyota Sienna → · Every Sienna year → · How the figures are calculated →