2004 Toyota Sienna complaints

2004 TOYOTA SIENNA REAR HATCH HYDRAULICS NO LONGER HOLD UP THE HATCH. THE COST TO REPLACE THESE IS $167.71 EACH!! I HAVE HAD NUMEROUS OTHER PROBLEMS ALREADY WITH THE VEHICLE IN THE TWO YEARS I HAVE OWNED IT....CRACK IN RADIATOR, FAILED MOTOR ON AUTOMATIC WINDOW, DRIVE SHAFT HAD TO BE REPLACED...WAND WITH WIPERS ETC..HAD TO BE REPLACED. I AM BEGINNING TO THINK I GOT A LEMON. BUT THE HYDRAULICS ON THE HATCH...AFTER ONLY TWO YEARS. FOUND AN ARTICLE THAT THIS WAS BEING INVESTIGATED BY YOU GUYS INVOLVING APPROXIMATELY 400,000 VEHICLES. HAS THERE BEEN ANY RESOLUTION TO THIS? *NM

(1) WE HAVE A 2004-2005 TOYOTA SIENNA XLE WITH THE BACK HATCH THAT OPENS AND CLOSES AUTOMATICALLY. WE USED OUR BACK HATCH REGULARLY AND IT HASN'T BEEN MISUSED. WE HAVE OPENED IT USING THE KEYLESS REMOTE, THE CEILING MOUNTED KEYPAD, AND MANUALLY. HOWEVER, OUR HATCH HAS NOT BEEN WORKING PROPERLY SINCE FEBRUARY 2006. (2) WHEN WE USE THE BUTTON ON OUR KEYLESS REMOTE OR ON THE CEILING MOUNTED KEYPAD, THE HATCH OPENS BUT AS SOON AS IT REACHES THE MAXIMUM HEIGHT, IT AUTOMATICALLY CLOSES. WHEN IT ENCOUNTERS AN OBSTACLE, IT DOES NOT OPEN AGAIN AS IT SHOULD, BUT RATHER CONTINUES TO CLOSE UNLESS EXTREME FORCE IS APPLIED. I HAVE BEEN TRAPPED BY THE DOOR ON SEVERAL OCCASIONS AND MY DAUGHTER (AGE 3) WAS ALMOST PINNED BY THE DOOR AS WELL. WHEN WE TRY TO OPEN THE DOOR MANUALLY, THE AUTOMATIC HATCH DOES NOT WORK AT ALL SO WE HAVE TO PROP THE DOOR OPEN WITH A LARGE WOODEN STAKE OR TRY TO HOLD IT OPEN WITH ONE HAND WHILE ATTEMPTING TO PLACE ITEMS IN THE TRUNK WITH THE OTHER HAND. AT TIMES THE STAKE HAS FALLEN CAUSING THE DOOR TO SLAM SHUT QUICKLY. ALSO, AT A CERTAIN HEIGHT, THE DOOR WILL JUST BEGIN TO CLOSE AUTOMATICALLY EVEN THOUGH I AM ATTEMPTING TO HOLD IT OPEN. I FIND THIS SITUATION TO BE EXTREMELY DANGEROUS AND HAVE AVOIDED USING OUR BACK HATCH WHENEVER POSSIBLE. IN ADDITION, THE AUTOMATIC SIDE DOORS ARE ALSO SUPPOSED TO REOPEN IF THEY ENCOUNTER AN OBSTACLE, BUT I HAVE FOUND THAT THIS IS NOT THE CASE. THEY REQUIRE A GREAT AMOUNT OF FORCE TO REOPEN. THE DOORS HAVE ALMOST SHUT ON OUR CHILDRE

2004 TOYOTA SIENNA LIFTGATE CLOSING AUTOMATICALLY AND STRIKING THE OWNER'S HEAD; PROBLEM OCCURRED INTERMITTENTLY. AT TIMES THE OPEN DOOR WAS ACTIVATED, THE DOOR BEGAN TO CLOSE, DIDN'T CLOSE COMPLETELY, WOULD RE-OPEN AND CLOSE AGAIN UNTIL FORCED PHYSICALLY INTO AN UPRIGHT POSITION WITH SOME FORCE. *NM

JULY 15, 2006 NOTED THAT REAR HATCH WOULD NOT RISE WHEN COMMANDED NOR WOULD IT STAY UP WHEN OPENED MANUALLY. TOOK TO AUTHORIZED DEALER SHOP AND WAS TOLD THAT BOTH REAR HATCH STAYS (STRUTS) HAD LEAKS AND WOULD NEED TO BE REPLACED. QUOTE WAS 430$+ FOR REPAIR. VEHICLE IS LESS THAN 36 MONTHS OLD, BUT HAS MORE THAN 36,000 MILES. FOUND SIENNA OWNERS WEBSITE ON INTERNET WHICH DIRECTED ME TO TOYOTA TECHNICAL SERVICE BULLETIN #BO003-4. IDENTIFIES THIS PART AS A KNOWN DESIGN DEFICIENCY. *JB

1) DRIVING ON HIGHWAY AT 65 MPH AND TOOK A ROCK THAT PUNCTURED MY AC CONDENSER ON MY 2004 TOYOTA SIENNA RESULTING IN AC FAILURE. 2) TOOK TO DEALER AND TOLD IT WAS NOT COVERED UNDER MY WARRANTY. THEY WOULD HAPPILY FIX IT FOR $862. *JB 3) DEALER TOLD ME I SHOULD HAVE HAD A FRONT BRA OR SCREEN COVERING MY GRILL BECAUSE THE CONDENSER WAS EXPOSED. I TOLD THEM IF THEY MADE ME AWARE OF THIS DESIGN PROBLEM WHEN I BOUGHT THE VEHICLE I WOULD HAVE. REPLACEMENT CONDENSER FOR $495, LABOR WILL COST OVER $350. NOT SOMETHING YOU WOULD EXPECT FOR A FAIRLY NEW CAR UNDER WARRANTY. *JB

CONSISTENTLY POOR TREAD LIFE ON RUN-FLAT TIRES FOR TOYOTA SIENNA. *NM

2004 TOYOTA SIENNA WITH 39,000 MILES. STEERING SHAFT ASSEMBLY FAILED - NEARLY IMPOSSIBLE TO MANEUVER CAR. FAILURE OCCURRED SUDDENLY, AS IF POWER STEERING SYSTEM FAILED. FAILURE BLAMED ON RUBBER BOOT. CORRECTIVE ACTION: STEERING SHAFT ASSEMBLY REPLACED AT CONSUMER COST. OLD PART IS AVAILABLE FOR GOVERNMENT VIEWING. SUDDEN FAILURE COULD HAVE CAUSED LOSS OF VEHICLE CONTROL AND ACCIDENT AT HIGH SPEEDS. TOYOTA REFUSED TO COVER REPAIR DUE TO MY NOT HAVING 30,000 MILES SERVICE PERFORMED AT LOCAL TOYOTA DEALERSHIP! *JB

2004 SIENNA - MANUFACTURED 03? JULY 14TH DROVE FROM CA TO AZ - 5 KIDS AND MY BROTHER SAT. AFTER DRIVING ~ 2 HOURS STOPPED FOR GAS. FILLED TANK. A FEW MINUTES LATER, THE CAR SUDDENLY LOST POWER & PROCEEDED TO SLOW DOWN VERY QUICKLY. WE QUICKLY PULLED TO THE SIDE. HE OPENED THE HOOD, LOOKED & CRAWLED UNDER CAR. QUICKLY CRAWLED BACK WITH PARTS OF HIS T-SHIRT, HIS FACE AND ONE ARM COVERED WITH GAS. HE SAID FUEL LINE WAS LOOSE AND LINE WAS CLOSE TO EXHAUST, DANGER OF FIRE OR POSSIBLE EXPLOSION. HAD SOME TOOLS IN THE CAR. MY DESCRIPTION OF WHAT HE DID --> TRIED TO FORCE THE CONNECTION BACK TOGETHER. SERVICE PERSON AT DEALERSHIP HAD NO EXPLANATION WHY THE FUEL LINE WOULD HAVE COME OFF. THERE WERE NO ACCIDENTS/ ROCKS/ OR UNUSUAL CIRCUMSTANCES. THE ONLY FACTS THAT I KNOW OF THAT MAY HAVE PLAYED A ROLE IS - WE HAD BEEN DRIVING IN ~110 WEATHER AND THEN FILLED THE TANK - PRESSURE BUILD FORCED THE CONNECTION LOOSE ? HAD MY BROTHER NOT BEEN THERE, I WOULD HAVE TRIED TO START THE CAR - WITH THE VERY HOT EXHAUST LINE / ? POSSIBLE MAJOR FIRE OR EXPLOSION. REPLACING AN APPARENTLY OK FUEL LINE WITH NEW OF THE SAME MAKE & MODEL CONCERNS ME. TOYOTA SHOULD INVESTIGATE THE ROOT CAUSE AND FIND OUT IF PART WAS FAULTY. THIS PROBLEM CAN COME UP AGAIN AT ANY TIME ANYWHERE ... CAN YOU RECOMMEND A COURSE OF ACTION. DO YOU HAVE ANY POWER OVER TOYOTA SERVICE - CAN THEY FOR EXAMPLE USE ADDITIONAL CLAMPS ETC ... THIS IS A MAJOR SAFETY ISSUE - WE COULD HAVE BEEN DEAD. THIS IS NOT SIMILAR TO A RADIATOR CAP WHER

DT*: THE CONTACT STATED THAT THE VEHICLE PRESENTED A STRESS CRACK TO THE WINDSHIELD WHILE PARKED. THE VEHICLE WAS TAKEN TO THE DEALERS WHO DETERMINED THAT VEHICLE SHOULD BE TAKEN TO THE INSURANCE COMPANY AND THAT THE CRACK TO THE WINDSHIELD WAS NOT PART OF A DEFECT. THE MANUFACTURER WAS ALSO CONTACTED AND REFUSED INSPECTION OF THE VEHICLE. THE WINDSHIELD HAD NOT BEEN REPLACED.

HEADLIGHT DESIGN ALLOWS MOISTURE AND CONDENSATION INSIDE HEADLIGHT ASSEMBLY CAUSING VARIABLE AND DECREASED LIGHTING EFFECTIVENESS. ENTIRE INSIDE OF HEADLIGHT ASSEMBLY CAN BE COATED WITH MOISTURE. MOISTURE CLEARS AND RECURRED DEPENDING ON WEATHER CONDITIONS. TOYOTA DEALER DECLINED TO FIX. *NM

AFTER PICKING UP OUR VEHICLE FROM NAPERVILLE TOYOTA SERVICE ON JUNE 20TH, 2006, WHERE IT WAS BROUGHT IN FOR AN OIL CHANGE AND CHECK-UP, IT WAS DISCOVERED THE REAR HATCH STRUTS HAD FAILED OVERNIGHT, SIMULTANEOUSLY, AND WITHOUT WARNING. THIS FAILURE CAUSED THE REAR DOOR TO OPEN AS USUAL BUT SUBSEQUENTLY SLAM DOWN ON THE VEHICLE OWNER WITH FULL FORCE ONTO THEIR HEAD. ALTHOUGH THE INJURY SUSTAINED WAS MINOR, THE REAR DOOR WAS UNABLE TO OPERATED AUTOMATICALLY AND HAD TO BE PHYSICALLY HELD OPEN TO LOAD OR UNLOAD ANY CARGO IN THE BACK. BOTH THE DEALERSHIP AND THE NATIONAL TOYOTA CONSUMER SERVICE HOTLINE WERE INFORMED OF THE SAFETY ISSUE. THE REPAIRS TO THE VEHICLE WERE QUOTED AT $430.00 BECAUSE THE WARRANTY WAS OVER BY ONLY 431 MILES. ( CASE # 200607080129). THERE WAS AN OFFER OF A 50 DOLLAR LABOR DISCOUNT UPON COMPLAINT. *JB

2004 TOYOTA SIENNA, LEFT OUTSIDE IN LONG TERM PARKING FOR THREE WEEKS, DURING THAT TIME IT RAINED A LOT. UPON RETURN AND BACKING OUT OF PARKING SPOT, A POPPING SOUND WAS HEARD. SINCE THEN EVERY TIME THE BRAKE IS DEPRESSED A THUMPING NOISE CAN BE HEARD FROM THE TIRE. INSPECTION OF THE TIRE DIDN'T REVEAL ANYTHING STUCK IN THEM THAT WOULD CAUSE THE NOISE. AFTER BRINGING IT TO THE DEALER FOR SERVICING, THE TECHNICIAN EXPLAINED THAT RUST BUILD ON THE ROTOR ACTUALLY FUSED TO THE BRAKE PAD THUS CAUSING THE POPPING NOISE. THE THUMPING NOISE WHEN THE BRAKE IS APPLIED IS CAUSED BY THE BRAKE PAD RUBBING AGAINST THE RUST ON THE ROTOR. TOYOTA MOTOR CORP. HAS REFUSED AND SO HAS THE DEALER TO REPLACE THE ROTOR SINCE THEY SAY IT IS A WEAR AND TEAR ITEM AND HAS EXCEEDED THE WARRANTY PERIOD SO I WILL HAVE TO COME UP WITH THE MONEY TO REPLACE THEM. THERE SHOULD NOT BE THAT MUCH RUST ON ANY PART OF AN 04 SIENNA THAT IT WOULD FUSE TO ANOTHER PART OF THE VEHICLE. THIS IS A DEFECT AND SHOULD BE HANDLED BY THE MANUFACTURER. *JB

2004 TOYOTA SIENNA TIRES BLEW OUT. *KB ***NAR*** THE VEHICLE CAME EQUIPPED WITH RUN FLAT TIRES AND HAD SUFFERED 2 BLOWN OUT TIRES WITHIN THE LAST 6 MONTHS. THE VEHICLE DID NOT COME WITH A SPARE TIRE. THE CONSUMER FOUND IT WAS DIFFICULT TO OBTAIN A REPLACEMENT TIRE. THE CONSUMER WAS INFORMED THAT NEITHER BRIDGESTONE NOR TOYOTA CARRY SPARES FOR THAT TYPE OF TIRE. THE CONSUMER WAS ALSO TOLD THAT NO OTHER TIRE WAS TO BE USED AS A REPLACEMENT FOR A SINGLE TIRE TO CREATE A MIXED SET. (LAWYER ON BEHALF OF CLIENT) *JB

OUR 2004 TOYOTA SIENNA SUDDENLY STOPPED AND LOST POWER. FUEL STARTED LEAKING UNDERNEATH THE CAR. THE FIRE DEPARTMENT ARRIVED AND SAID A FUEL HOSE HAD COME UNDONE. I TOOK THE CAR TO SPRINGFIELD TOYOTA AND THEY SAID IT MIGHT BE RELATED TO A PREVIOUS RECALL ON FUEL TANK REPLACEMENT. THEY DID NOT KNOW IF A TSB WAS OUT ON THIS. A VERY UNSAFE POTENTIAL. TOYOTA REPLACE THE FUEL LINE AND REPLACED A CRACKED CLIP. *NM

PROBLEM WITH STEERING SYSTEM IN 2004 TOYOTA SIENNA. NOISE IN STEERING. TOYOTA REPAIR SHOP INDICATED STEERING INTERMEDIATE NEEDS TO BE REPLACED BECAUSE IT WAS BAD. I BELIEVE STEERING SYSTEM IS A MANUFACTURING DEFECT. *JB

OUR POOL IS TWO BLOCKS FROM OUR HOUSE AND WITH THE THIRD ROW SEATS FOLDED DOWN IN OUR TOYOTA SIENNA MINIVAN, WE OFTEN LET OUR CHILDREN (AGES 5 AND 7) SIT IN THE BACK TO RIDE HOME. WHEN LEAVING THE POOL ON MAY 29, THERE WAS AN ADULT FRIEND IN THE FRONT PASSENGER SEAT AND FOUR CHILDREN (AGES 5,5,7 AND 8) IN THE BACK. WHEN WE WERE ALMOST HOME, ONE CHILD SAID THAT THE 7 YEAR OLD WAS STUCK. THE ADULT PASSENGER TURNED AND SAW THAT THE SIDE SEAT BELTS FOR THE THIRD ROW WERE WRAPPED AROUND HIS NECK AND TIGHT. WHEN WE STOPPED THE VAN AND OPENED THE TAILGATE, WE DISCOVERED THAT HE HAD PULLED BOTH SIDES OUT FAR ENOUGH TO ACTIVATE THE RACHET MECHANISM, PUT THE BELTS FROM EACH SIDE AROUND HIS NECK AND TIGHTENED THEM TO A POINT HE COULD NOT GET THEM OFF. WHEN WE TRIED TO HELP, WE FOUND OUT WE COULD NOT GET HIM OUT. WITH THE RACHET MECHANISM ACTIVATED, THE BELTS HAVE TO GO ALL THE WAY BACK IN BEFORE THEY RELEASE AGAIN. SINCE HE HAD USED ONE FROM EACH SIDE THAT IS FASTENED AT BOTH ENDS, THIS COULD NOT BE DOWN WITHOUT STRANGLING THE CHILD. THE ONLY WAY WE COULD GET HIM OUT WAS TO GO IN THE HOUSE AND GET SCISSORS, THEN CUTTING THE SEAT BELT. LUCKILY WE WERE HOME. *JB

DT*: THE CONTACT STATED THE ORIGINAL TIRES FOR THE VEHICLE WERE BALD AT 17,000 MILES. THE DEALERSHIP REPLACED THE TIRES WITH ANOTHER BRAND; THOSE TIRES ARE NOW BALD AT 30,000 MILES AND NEED TO BE REPLACED. THERE HAS BEEN NO INSPECTION FOR THE PROBLEM WITH THE VEHICLE.

MAJOR TIRE WEAR LIKE THE NUMEROUS OTHER COMPLAINTS. REPLACED WITHOUT WARRANTY AT 23K MILES. IS THERE A MINIMUM NUMBER OF COMPLAINTS NECESSARY FOR INVESTIGATION? THESE TIRES OR THE TOYOTA SIENNA HAVE A MAJOR PROBLEM! INVESTIGATE IT PLEASE BEFORE PEOPLE ARE INJURED LIKE THE FIRESTONE ISSUE. *JB

5 YEAR OLD SON HAD WRIST BROKEN BY AUTOMATIC SLIDING DOOR IN MINIVAN. DOOR CLOSED ON HIS WRIST, FRACTURING BOTH ARM BONES. DOOR CLOSED ON HIS ARM AND DID NOT RE-OPEN IMMEDIATELY AS DOOR IS DESIGNED TO DO. *NM

DT*: THE CONTACT STATED A LOUD RATTLING NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE EVERY TIME IT WAS STARTED. THERE WERE NO INDICATIONS OF ANY ADDITIONAL PROBLEMS. THE VEHICLE WAS TAKEN TO A SALES DEALER THREE TIMES, AND THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. UPDATE ONH 06/05/2006. *AK

THE REAR DECK LID ON MY 2004 SIENNA XLE LIMITED VAN HAS A REMOTE AUTOMATIC OPEN & CLOSE FEATURE. I USED THE AUTO OPEN AND WHILE PLACING ITEMS IN THE REAR STORAGE AREA, THE DECK LID CLOSED (UNDER POWER) WITHOUT COMMAND, STRIKING ME AND MY SON. THE AUTO-STOP FEATURE DIDN'T ENGAGE UNTIL I PUSHED VERY HARD AGAINST THE LID. AS SOON AS I LET GO, IT CAME DOWN AGAIN. THERE WERE NO PRIOR INCIDENTS OR ANY UNUSUAL BEHAVIOR TO INDICATE A PROBLEM WITH THE OPERATION OF THE DECK LID. THE LID HASN'T WORKED SINCE AND IT WON'T STAY OPEN WITHOUT SOMEONE HOLDING IT. A WEEK AFTER THE INCIDENT I FOUND A TOYOTA TECHNICAL SERVICE BULLETIN BO0003-04 THAT STATES "BACK DOOR STAYS FOR 2004 MODEL YEAR SIENNA VEHICLES HAVE BEEN REDESIGNED IN ORDER TO PROVIDE IMPROVED RESISTANCE TO SEAL DAMAGE AND PREVENT LEAKAGE." I CHECKED MY BACK DOOR STAYS (GAS OR HYDRAULIC FILLED STRUTS) AND THEY WERE BOTH LEAKING. I CHECKED THE INTERNET USER FORUM "SIENNACLUB.ORG" AND FOUND SEVERAL SIMILAR COMPLAINTS FROM SIENNA OWNERS IN THE U.S. AND CANADA. IN MY OPINION, THE UNCOMMANDED CLOSING OF A REAR DECK LID IN A MINI-VAN CONSTITUTES A SERIOUS SAFETY HAZARD. JUST A GUESS, MOST MINI-VAN OWNERS HAVE OR TRANSPORT CHILDREN. THERE IS NO WAY A CHILD COULD HAVE STOPPED AND REVERSED THE LID THAT CLOSED ON ME AND MY SON. THIS SHOULD BE A RECALL ISSUE, NOT A SERVICE BULLETIN THAT TOYOTA IS NOT REQUIRED TO DISCLOSE AND IN FACT, CAN CHARGE TO REPAIR. *NM

THE RUN-FLAT TIRE ON OUR TOYOTA SIENNA AWD WENT FLAT, REQUIRING A REPLACEMENT. UNFORTUNATELY, OUT OF ALL THE TIRE STORES, ONLY THE TOYOTA DEALER HAD A REPLACEMENT TIRE IN STOCK. EVERY OTHER PLACE REQUIRED A MINIMUM OF 5 DAYS TO GET THE TIRE. WE WERE OUT OF TOWN AT THE TIME. WHAT WAS INTERESTING, WAS THAT WHEN THEY REPLACED THE TIRE, THEY SAID THERE WAS A GASH IN THE SIDEWALL -- IT WASN'T ANYTHING THAT WAS DRIVEN OVER. WHAT I FOUND MORE INTERESTING WAS WHEN I TALKED TO MY BROTHER IN AL WHO HAS THE SAME TYPE OF VEHICLE, HE SAID THAT THEY HAD TO REPLACE A TIRE EARLIER IN THE YEAR, BECAUSE OF A RIP IN THE SIDEWALL. *NM

DT*: THE CONTACT STATED THAT THE POWER STEERING FAILED EVERY 30,000 MILES. DURING FAILURE, THE STEERING BECAME VERY STIFF WHILE DRIVING AT 15 MPH, WHICH MADE THE VEHICLE DIFFICULT TO TURN. THIS OCCURRED ON 2 SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE THE MECHANIC DETERMINED THAT THE POWER STEERING SHAFT HAD LEAKED ALL OF THE STEERING FLUID.

DT*: THE CONTACT STATED THE RUN FLAT TIRES ON THE VEHICLE WORE OUT AT 20,000 MILES. TIRES WERE ORDERED THROUGH A TIRE CENTER HOWEVER WHEN THE TIRES ARRIVED THE MECHANIC DID NOT HAVE THE SPECIAL EQUIPMENT NEEDED TO CHANGE THE TIRES. THE TIRES WERE REPLACED AT THE LOCAL DEALERSHIP WITH FOUR REGULAR SAME SIZE TIRES. THE VEHICLE IS AN ALL WHEEL DRIVE. THE RUN FLAT TIRES ARE CURRENTLY AT THE DEALERSHIP THEREFORE THE TIRE INFORMATION IS NOT AVAILABLE. THE TIRES ARE DUNLOP. THE TIRE SIZE IS P2560R17. *AK UPDATED 05/02/06. *JB

ON MARCH 19, 2006 WE FOUND THE REAR CARGO AREA OF OUR 2004 TOYOTA SIENNA FILLED WITH ABOUT AN INCH OF RAIN AND MILDEW BEGINNING TO GROW. AFTER INSPECTING OUR VEHICLE THE DEALER FOUND A POOR SEAL UNDER OUR DOOR AND THE REMEDY WAS CAULKING. AND ACCORDING TO THEM THERE WAS NO MOLD IN THE CARPET. SO I HAVE DECIDED TO HIRE A MILDEW SPECIALIST TO TEST MY VEHICLE. SINCE REPORTING MY SITUATION TO THEM (GOING ON 3 WEEKS) THEY HAVE STILL NOT CHANGED MY CARPET AND THEY ARE NOT PERMITTING US TO USE A LOANER SAYING IT IS NOT COVERED IN THE WARRANTY AND ITS STILL DRIVABLE. BUT I HAVE THREE CHILDREN UNDER THE AGE OF 10 AND I REFUSE TO DRIVE THEM AROUND IN A CARE THAT COULD HARM THEM. I DON'T KNOW HOW TO PROVE IT BUT I THINK THE REASON MY CHILDREN AND I GOT SICK 2 WEEKS PRIOR TO FINDING THE LEAK WAS DUE TO THE MILDEW GROWTH THAT WAS BEGINNING. I VISITED THE DOCTOR WITH DRY MOUTH, HEADACHES, DIZZINESS, VOMITING AND ETC. WITH NO DIAGNOSIS OR ANSWERS AVAILABLE FROM MY DOCTOR, I VISITED THE ER TWICE WITH PNEUMONIA AND SO ON. BUT SINCE WE DECIDED NOT TO USE OUR CAR UNTIL THEY FIX IT, MY CHILDREN AND I HAVE BEEN TEMPORARILY CURED. WE NEED TO HAVE BETTER WAYS OF GETTING EFFECTIVE OUTCOMES. THIS INVESTMENT HAS TOTALLY TURNED OUT FOR THE WORST. WHAT A WASTE OF $31,000. *JB

I HAVE 2004 TOYOTA SIENNA WITH DUNLOP RUNFLAT TIRES. AFTER 20,000 MILES I WAS TOLD THAT I NEED TO REPLACE THE TIRES. AT FIRST I WAS TOLD I DID NOT ROTATE THEM PROPERLY BUT AFTER INVESTIGATING THIS THERE ARE PAGES OF INFORMATION ONLINE DOCUMENTING THAT OTHER PEOPLE ARE HAVING PROBLEMS WITH THE TIRES WEARING OUT TO QUICKLY. WHEN CONTACTING THE DEALER THEY AGREE THAT THERE IS A PROBLEM AND DUNLOP AGREES THEY KNOW ABOUT THE ISSUE BUT NEITHER WANT TO TAKE 100 PERCENT OF THE RESPONSIBILITY FOR THESE INFERIOR TIRES. THE TIRES CAN ONLY BE REPLACED WITH DUNLOP OR BRIDGSTONE RUNFLATS. SINCE THERE ISN'T ROOM IN THE CAR TO STORE A SPARE WE DON'T EVEN HAVE AN OPTION OF REPLACING THE TIRE WITH A DIFFERENT BRAND THAT IS NOT A RUN FLAT. I WAS TOLD THAT THIS IS NOT A SAFETY ISSUE BUT ACCORDING TO THE INFORMATION ONLINE THERE HAVE BEEN ACCIDENTS BECAUSE OF EXCESSIVE WEAR TO EARLY AND I HAVE NOTICED A COUPLE OF LAW SUITS ALREADY PLACED. THESE TIRES COST 250.00 PER TIRE WITH THE ADDITIONAL COST OF MOUNTING, BALANCING AND ALIGNMENT FOR A GRAND TOTAL OF $1200.00.. DUNLOP AGREED TO PAY %50 OF THE FEE WHICH STILL WILL COST ME $611.00 OR TOYOTA WILL PAY %500.00 AS A GOOD FAITH CREDIT WHICH STILL LEAVES ME WITH A BILL OF $700.00. THIS IS STILL A LOT OF MONEY ESPECIALLY SINCE THEY HAVE DONE NOTHING TO CORRECT THE PROBLEM WITH THESE TIRES AND THE NEW ONES WILL PROBABLY HAVE TO BE REPLACED IN 20,000 MILES. *JB

DT*: THE CONTACT STATED INTERMITTENTLY WHILE APPLYING BRAKE PRESSURE, THE PEDAL WILL GO TO THE FLOOR. IN ADDITION, THE VEHICLE ACCELERATED WITHOUT WARNING CAUSING AN ACCIDENT. ONE PERSON SUSTAINED MINOR INJURIES AND THERE WAS A CRASH AND PROPERTY DAMAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PROBLEM COULD NOT BE DUPLICATED AND THE CONTACT WAS INFORMED THAT THE VEHICLE IS FUNCTIONING NORMALLY.

BATTERY SAVER FEATURE DISCUSSED IN OWNER'S MANUAL FOR 2004 SIENNA DOES NOT WORK. SLIDING DOOR INADVERTENTLY LEFT OPEN FOR 3 HOURS WHILE VISITING COUNTRY FRIENDS. BATTERY DRAINED TO POINT ENGINE WOULD NOT TURN OVER. HAD TO CONNECT BATTERY CHARGER IN COLD RAIN TO CRANK. OWNERS CAMPING OUT WITH THIS VEHICLE MAY FIND THEMSELVES STRANDED AND COULD POSSIBLY RESULT IN LOSS OF LIFE. *JB

DT*: THE CONTACT STATED IN A HEAVY RAIN, THE WINDSHIELD WIPERS DISLODGED AND LOCKED UP. THE DEALERSHIP DETERMINED THIS WAS A SAFETY FEATURE, WHEN THERE IS TOO MUCH PRESSURE ON THE WIPERS, THE MOTOR LOCKS UP TO PREVENT THE MOTOR FROM OVERHEATING. THE DEALERSHIP RESET THE WIPERS.

I OWN A 2004 TOYOTA SIENNA LE AWD. I WAS ALWAYS UNDER THE ASSUMPTION THAT I WAS DRIVING A "SAFE CAR". HOWEVER, I FOUND OUT THAT THE TIRES THEY USE ON THIS MODEL ARE FAR FROM BEING SAFE. I HAVE 37000 MILES ON MY VEHICLE, HAVE DONE SERVICES AS WELL AS OIL CHANGES AND NOT ONCE HAS ANYONE EVER SAID ANYTHING ABOUT THE TIRES NEEDING TO BE CHANGED. I EVEN ASKED TOYOTA AND THEY TOLD ME THAT I WAS GOOD TO GO AND THEY WOULD LAST A LONG TIME. IT MAKES ME ANGRY THAT I HAVE BEEN DRIVING A VEHICLE WITH TIRES THAT HAVE SO MANY PROBLEMS. BRIDGESTONE B380. RUN FLAT TIRES. BUT NOT ONLY WAS I NEVER TOLD ABOUT THIS PROBLEM, THEY HAVE TOLD ME THAT THEY CAN NOT PUT REGULAR TIRES ON THE CAR WITHOUT CHANGING RIMS. I THINK TOYOTA IS COVERING UP AND IT IS UPSETTING TO ME TO READ SO MANY ACCOUNTS OF PROBLEMS WITH THIS PARTICULAR TIRE. LUCKILY FOR ME, I WAS ALERTED AND I CHECKED MY TIRES WHICH HAS LED ME TO PUT NEW TIRES ON THE VAN. THEY ARE STILL THE SAME TIRES AS CAME WITH THE VAN BECAUSE OF WHAT I WAS TOLD. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE GETS HURT BECAUSE OF THIS. *NM

TIRES WERE WEARING OUT QUICKLY; THEY HAD ABOUT 22,000 MILES ON THEM. I CONSULTED WITH DEALER REGARDING ROTATION AND WAS TOLD THAT ONE TIRE WAS WORN ENOUGH TO REQUIRE REPLACEMENT. I ASKED FOR THEM TO DO SO AND THE TECHNICIAN WENT AWAY. HE LATER RETURNED TO ME WAITING AND TOLD ME THAT THE TIRES WERE "RUN FLATS" AND REQUIRED ALL FOUR TO BE REPLACED. I ASKED ABOUT REPLACING WITH REGULAR TIRES SINCE RUN FLATS COST ABOUT $1350. IT WAS AT T HAT TIME I WAS TOLD THERE WAS NO ROOM FOR A SPARE. I DECIDED THAT WAS RIDICULOUS AND HAD TIRES REPLACED WITH REGULAR TIRES. I HAD TO PURCHASE AN EXTRA WHEEL AND HAVE IT STORED ON THE TOP OF THE VAN! THIS INFORMATION SHOULD BE PROVIDED TO CONSUMERS UP FRONT BEFORE PURCHASE! I WILL NEVER BUY A CAR THAT HAS RUN-FLATS AGAIN! ITS A TOTAL RIP-OFF!!*JB

INTERNAL READING LIGHTS DO NOT TURN OFF WHEN KEY IS REMOVED FROM IGNITION LEADING TO BATTERY DEATH. *JB

REAR RIGHT SEAT BELT REPEATEDLY FAILS AND HAS BEEN REPLACED TWICE NOW. IT HAS FAILED YET A THIRD TIME. THE SEAT BELT GASKET AT THE TOP OF THE SEAT COMES APART AND RESTRICTS THE BELT MOVEMENT RENDERING IT UNUSABLE. ITS A SAFETY HAZARD FOR PASSENGERS. *JB

REGARDING NHTSA ACTION NO. PE06010, I HAVE A 2004 TOYOTA SIENNA XLE LIMITED WITH AWD WITH THE TIRE PRESSURE WARNING SYSTEM (TPWS) FOR MY DUNLOP RUN FLAT TIRES (SP 4000). I HAVE EXPERIENCED PUNCTURES IN TWO OF MY TIRES ON SEPARATE OCCASIONS. BOTH TIMES THE TPWS ONLY ACTIVATED WHEN THE PSI WAS ABOUT 5- TO 15. THE DEALER INDICATED TO ME THAT THE MAGNETIC SYSTEM WILL ONLY ACTIVATE ONCE A TIRE'S HEIGHT BECOMES LOWER DUE TO AIR LOSS, AND THE MAGNETIC FIELD IS "TRIPPED". THE PROBLEM IS THAT THE RUN FLAT TIRES DO NOT LOSE THEIR HEIGHT DUE TO AIR LOSS UNTIL THE TIRE IS NEARLY DEPLETED. SO, THE TPWS ESSENTIALLY CANNOT PROPERLY FUNCTION AS INTENDED, AT LEAST WHEN RUN FLAT TIRES ARE INSTALLED. AS TO THE DUNLOP RUN FLATS, THEY HAD TO BE REPLACED AFTER ONLY 19,700 MILES. I KNOW NUMEROUS OTHER CONSUMERS HAVE HAD SIMILAR EXPERIENCES. TOYOTA ACKNOWLEDGED THE PROBLEM AND RELPACED MY TIRES WITH A NEW SET OF 4 RUN FLATS AT NO CHARGE (OTHER THAN INSTALLATION). TYPICAL PRICE IS $250 PER TIRE. CREDIT TO TOYATA, BUT NOT SURE WHAT WILL HAPPEN WHEN THE NEW SET FAILS. *NM

DT*: THE CONTACT STATED THE FRONT PASSENGER SIDE SEAT BELT RETRACTOR LOCKS UP WHILE IN USE. THE SEAT BELT MUST BE RELEASED, AND THEN PUT BACK ON. THE DEALERSHIP DETERMINED THIS WAS A SAFETY FEATURE FOR CHILD SAFETY SEATS. THE DEALERSHIP STATED IT WAS ILLEGAL TO REPLACE THE FRONT SEAT BELT ASSEMBLY.

I HAVE A 2004 TOYOTA SIENNA ALL WHEEL DRIVE VEHICLE. IN JUNE OF 2005 MY TIRES HAD TO BE REPLACED. I HAD APPROX. 20,000 MILES ON THE CAR. THE TIRES WERE RUN FLATS. IT WOULD HAVE COST ME OVER $1,100.00. THEN I GO AHEAD AND BUY REGULAR TIRES AND FIND OUT THAT THERE IS NO WHERE TO MOUNT A SPARE TIRE ON THE CAR. SO NOW I AM DRIVING AROUND WITH NO SPARE TIRE IN MY CAR. TOYOTA CLAIMS THIS IS AN ISOLATED INCIDENT BUT NOW I AM FINDING OUT THAT IS NOT TRUE. *NM

CONSUMER HAS MADE NUMEROUS ATTEMPTS TO HAVE SEAT BELT RECALL (05V327000) WORK PERFORMED. CONSUMER HAS BEEN TOLD THAT THE PARTS WERE NOT IN OR WERE USED ON ANOTHER CUSTOMER. *TS *NM

DT*: THE CONTACT STATED UPON ENTERING THE VEHICLE, THE AUTOMATIC SLIDING DOOR SHUT ON A PASSENGER'S FINGER RESULTING IN MINOR INJURIES. THE VEHICLE HAS AN AUTOMATIC PINCH PROTECTION FEATURE THAT FAILED TO ENGAGE. THE VEHICLE WAS SEEN BY A DEALER. THE DEALER SUGGESTED THIS WAS A DESIGN ISSUE THAT ULTIMATELY FAILED AND NO REPAIRS WERE MADE.

MY 2004 SIENNA LE AWD HAS PREMATURE TIRE FAILURE. WE HAVE OWNED THE VEHICLE FOR 2 YEARS AND LESS THAN 35000 MILES HOWEVER WE ARE GETTING READY TO BUY 4 NEW TIRES FOR THE VEHICLE AFTER REPLACING 2 TIRES AT APPROXIMATELY 17K. WHEN WE BOUGHT THE VEHICLE WE WERE TOLD HOW SAFE THE RUN FLAT TIRES WERE, ESPECIALLY IN RURAL NEW HAMPSHIRE SO MY WIFE AND 2 KIDS DID NOT WORRY ABOUT BEING STRANDED. UNFORTUNATELY MOST REPAIR STATIONS CAN CHANGE OR SERVICE RUN FLAT TIRES SO IN ADDITION TO UNEXPECTED HIGH COSTS OF REPLACING TIRES EVERY 15K MILES I HAVE TO TRAVEL TO A DEALER FOR SERVICE AND PAY $280 PER TIRE. I BELIEVE THE COMBINATION OF TIRES AND VEHICLE ARE UNACCEPTABLE AND WAS NOT MARKETED OR SOLD WITH FULL DISCLOSURE OF THE ISSUES ASSOCIATED WITH THESE TIRES. I AM NOW LOOKING TO CONVERT TO CONVENTIONAL TIRES BUT THERE IS NO PLACE FOR A SPARE TIRE ON THE VEHICLE. *JB

WHILE DRIVING ON DRY PAVEMENT, SOMETIMES, BUT NOT ALWAYS, AFTER LEAVING SNOWY DRIVEWAY, THE 2004 AWD TOYOTA SIENNA'S TRACTION CONTROL LIGHT CAME ON. THIS WAS ACCOMPANIED BY A VERY LOUD ALARM. THE TRACTION CONTROL SYSTEM THEN ACTIVATED CAUSING THE ENGINE TO BRAKE AND THE ABS TO CONTINUOUSLY BRAKE UNTIL THE VEHICLE DECELERATED TO APPX. 9 MILES PER HOUR. THE LIGHT AND ALARM WOULD THEN GO OFF. THE WHOLE SCENARIO REPEATS WHEN SPEED EXCEEDS APPX. 9 MILES PER HOUR. THIS PUTS THE DRIVER IN A VERY DANGEROUS SITUATION. THE VEHICLE IS VERY DIFFICULT TO STEER WHEN IS IT RAPIDLY BRAKING. THIS HAPPENED BOTH AT LOW SPEEDS, START-UP SPEEDS, AND ON THE HIGHWAY WHEN I WAS GOING 40-50 MILES PER HOUR, AGAIN, ON DRY PAVEMENT. THE ONLY SAFE OPTION IS TO PULL OFF TO THE SIDE OF THE ROAD. AFTER DRIVING FOR ANYWHERE FROM 3 MINUTES TO 15 MINUTES, THE PROBLEM MYSTERIOUSLY DISAPPEARS. THE NEXT TIME THE VEHICLE STARTS, IT MAY OR MAY NOT MALFUNCTION IN THIS WAY. THE TIRES ARE IN GOOD CONDITION AND AT APPROPRIATE INFLATION LEVELS. THERE DOES NOT APPEAR TO BE ANY SNOW OR ICE ON OR INSIDE THE WHEELS WHEN THIS IS HAPPENING. *NM

DT*: THE CONTACT STATED THE AUTOMATIC REAR HATCH COMES DOWN WITHOUT PRESSING THE REMOTE. THE HATCH HIT THE CONTACT MULTIPLE TIMES, BUT CAUSED NO INJURY. THE DEALERSHIP DETERMINED THIS IS NORMAL WHEN THE TEMPERATURE IS BETWEEN 15-25 DEGREES, ALTHOUGH THIS OCCURRED AT 30 DEGREES. THE MANUFACTURER DETERMINED THIS WAS WITHIN MANUFACTURER SPECIFICATIONS AND NO REPAIR OR ACTION COULD BE TAKEN. THE DEALERSHIP SUGGESTED THE CONTACT TRY TO MANUALLY HOLD THE REAR HATCH OPEN.

DESIGN FLAW IN 2004 TOYOTA SIENNA. THE TRAILER HITCH SCRAPES GROUND; TOO LOW TO SAFELY TOW. *NM

AFTER PURCHASING 2004 SIENNA IN 06/03 WE HAD 2 FLAT TIRES AND 1 BLOW OUT ON RIGHT FRONT PASSENGER. THE VAN BARELY HAD 9000 MILES ON IT AND WE PUT A COMPLETE NEW SET OF TIRES ON. THE CONSTANT WORRY OF FLAT TIRES WAS NOT AN OPTION. WHAT'S WORSE THAN THAT, ON THE UPGRADED WHEELS, THERE APPEARS TO BE A MAJOR DESIGN FLAW, NORMAL DUST,DIRT,ROCKS PICKED UP ACCUMULATES ON THE INSIDE OF THE BACK WHEELS, YOU CANNOT WASH IT OUT, THE WHEELS MUST BE REMOVED AND BLOWN OUT. THIS CAUSES THE WHEELS TO BE "OFF BALANCE: PROVIDE A TERRIBLE RIDE AND CAUSE UNEVEN TIRE WEAR. THE VAN NOW HAS 30000 MILES AND IS NEED OF A NEW SET OF TIRES AGAIN. IT'S ACTUALLY BEEN A VERY BAD RIDE FOR THE LAST 15000 MILES, BUT WHO CAN AFFORD TO BUY TIRES AT THAT RATE? AFTER VISITING WITH A FEW OTHER LOCAL SIENNA OWNERS WITH THE SAME WHEEL DESIGN, IT APPEARS AS THOUGH, LOW AND BEHOLD, THEY HAVE ALSO BEEN REPLACING TIRES AT MUCH HIGHER THAN NORMAL RATE. UNTIL VISITING WITH US ABOUT IT , THEY HAD MADE THE ASSUMPTION THAT TIRES JUST WEREN'T MADE LIKE THEY USED TO BE! THE 3 OTHER COUPLES (VANS) ALSO HAD BETWEEN 30000 AND 40000 MILES AND WERE ALSO ON THEIR 2ND OR EVEN 3RD SET OF TIRES!! BY THE WAY, ALL SETS OF TIRES WERE NOT THE SAME BRANDS AND DIFFERED FROM THE 2 BRANDS ) . THE SERVICE AT THE DEALER FROM WHICH THE VAN WAS PURCHASED ARE WONDERFUL, BUT NOT MUCH THEY CAN DO ABOUT IT UNLESS TOYOTA RECOGNIZES THE DESIGN FLAW. I HAVE TO WONDER EVERY TIME I SEE A SIENNA WITH THIS PARTICULAR WHEEL DESIGN, HOW MANY SETS OF TIRES HAV

I AM REPORTING THAT THE SMALL GROUND CLEARANCE OF 2004 TOYOTA SIENNA WITH TOW HITCH RECEIVER IS A SAFETY CONCERN THAT NEEDS INVESTIGATION BY NHTSA AND RECTIFICATION BY TOYOTA.*AK THE GROUND CLEARANCE IS INSUFFICIENT EVEN WITH NO LOAD IN THE BACK. THE TOW HITCH RECEIVER HITS THE GROUND FREQUENTLY WHILE GOING IN AND OUT OF DRIVEWAYS. I HAVE COMPLAINED TO 2 TOYOTA DEALERSHIPS AND COMPLAINTS WERE IGNORED. THIS ISSUE ABSOLUTELY NEEDS THE ATTENTION OF TOYOTA AND TRAFFIC SAFETY OFFICES NATIONWIDE AND THE NHTSA. NOT ONLY IS IT CREATING A LOT OF ANXIETY ON US AND OTHER SIENNA DRIVERS BUT ALSO IT IS A SERIOUS SAFETY MATTER. WE HAVE TO BRING THE VEHICLE TO AN EXTREMELY LOW SPEED AND AT AN ACUTE ANGLE WITH THE DRIVEWAY TO AVOID THE TOW HITCH FROM HITTING THE GROUND. IT ISN'T ALWAYS POSSIBLE TO WAIT FOR SUFFICIENT HEADWAY WHEN TURNING INTO MAIN STREAM TRAFFIC. DRIVERS FOLLOWING US HAVE BEEN HONKING AND YELLING WHILE WE WAIT FOR GOOD HEADWAY. SLOWING THE VEHICLE DOWN A LOT OR SITTING IN DRIVEWAY TO WAIT FOR SUFFICIENT HEADWAY PROVOKE RESTLESS DRIVERS THAT ARE FOLLOWING. ON OCCASIONS, VEHICLES FOLLOWING DIDN'T SLOW DOWN OR BARELY SLOW DOWN (EVEN WITH TURN SIGNAL ON), ASSUMING IT WOULD TAKE LITTLE TIME FOR THE SIENNA TO TURN ONTO DRIVEWAYS. WITH 300 LB. LOAD IN THE THIRD ROW SEAT OR BICYCLES ON THE TOW HITCH, THE PROBLEM BECOMES DISASTROUS. THIS PROBLEM HAS RENDERED THE 7-PASSENGER VEHICLE USELESS. WE ARE FORCED TO AVOID TAKING PASSENGERS WITH US AND TO STOP USING THE TOW HITCH. DESPITE LOOS

TOYOTA SIENNA 2004, 19,000 MILES NOT EVEN 2 YEARS OLD. 1. VALVES MAKING NOISE WHEN DRIVING UP HILL AT SLOW SPEED OR WHEN START DRIVING. 2. WIND NOISE IS UNACCEPTABLE. PROBLEM BEGINS AT THE VERY FIRST DAY OF DRIVING THE CAR. 3. ONE BIG KNOCKING NOISE WHEN THE VEHICLE IS MOVING , ONLY WHEN SHIFT FROM PARK TO D4 AND STARTING TO DRIVE. *AK

WE OWN A 2004 TOYOTA SIENNA LE AWD WITH RUN FLAT TIRES. AFTER ONLY 23,000 MILES WE WERE TOLD THAT THE TIRES WERE DANGEROUSLY WORN AND ALL 4 NEEDED TO BE REPLACED. THIS IS ABSOLUTELY UNACCEPTABLE. REPLACEMENT COST WAS APPROX. $300 PER TIRE. *NM

MY 2004 TOYOTA SIENNA MINIVAN WITH ALL WHEEL DRIVE (AWD) HAS TIRES THAT HAVE WORN OUT VERY QUICKLY (LESS THAN 20,000 MILES) LEAVING MY MINIVAN WITH VERY DANGEROUS (BALD) TIRES. ALL TIRES MUST BE REPLACED AND IT WILL COST OVER $1,300. IT IS DIFFICULT TO GET REPLACEMENT TIRES AND A DEALER WITH EQUIPMENT TO CHANGE THE TIRES, FORCING OWNERS TO DRIVE ON BALD TIRES. THEY ARE TOO EXPENSIVE, TOO DIFFICULT TO REPLACE, AND I WAS NOT TOLD OF THIS WHEN I BOUGHT THE CAR. *JB

PAGES 155 AND 156 OF MY 2004 TOYOTA SIENNA STATES "TO PREVENT THE BATTERY BEING DISCHARGED, THE LIGHTS WILL AUTOMATICALLY TURN OFF WHEN THE KEY IS REMOVED AND THE DOOR IS LEFT OPENED WITH THE SWITCH AT "DOOR" POSITION FOR 20 MINUTES OR MORE." HOWEVER, WHEN MY SIDE DOOR OR REAR HATCH IS LEFT OPENED, THE FEATURE DOES NOT WORK. I INFORMED TOYOTA'S CORPORATE OFFICE IN CALIFORNIA OF THE PROBLEM AND WAS TOLD THAT MY COMPLAINT WAS THE FIRST TIME THEY HEARD ABOUT IT. I TOLD HER THAT I FOUND IT HARD TO BELIEVE MY COMPLAINT WAS THE FIRST SINCE I READ ABOUT THE PROBLEM ON VARIOUS ONLINE MESSAGE BOARDS. SHE SAID INFORMATION ON MESSAGE BOARDS CANNOT BE VERIFIED. I LATER DISCOVERED THAT MY COMPLAINT WAS NOT THE FIRST BECAUSE OTHERS HAVE COMPLAINED ABOUT THE PROBLEM TO TOYOTA AS WELL. IT SHOULD BE NOTED THAT THE PREVIOUS GENERATION OF TOYOTA SIENNAS HAD THE BATTERY SAVING FEATURE ON ALL DOORS. WHEN I CALLED THE DEALERSHIP (GATEWAY TOYOTA IN NJ), THEIR SHOWROOM SPECIALIST (MARYANN) AGREED WITH ME THAT THE INTERIOR LIGHTS SHOULD TURN OFF AFTER 20 MINUTES IF THE DOORS ARE LEFT OPENED. WHEN I DEMONSTRATED THE PROBLEM TO THEM, THEY CALLED TOYOTA'S CORPORATE OFFICE TO REPORT THE PROBLEM. THE PERSON FROM GATEWAY TOYOTA SAID TOYOTA'S OFFICIAL RESPONSE WAS THAT THE BATTERY SAVING FEATURE ONLY APPLIES TO THE FRONT DOORS. WHEN I CALLED TOYOTA AGAIN, I WAS TOLD THAT IT WAS A MISPRINT IN THE MANUAL AND THEY WERE WORKING ON IT. WHEN I ASKED FOR A DEFINITION OF "WORKING ON IT", I WAS TOLD THAT TOYOTA WAS

BRAKE PADS WORN DOWN TO DAMAGE ROTORS WITH NO WARNING AT 30K MILES. NEW PADS AND ROTOR AND STILL HEAR NOISE FROM RIGHT FRONT. BLACK BRAKE DUST ON OUTSIDE HUB CAPS STARTED APPEARING AT 3K MILES, MECHANICS SAID IT'S NORMAL. MECHANIC HEARS NOISE BUT MAINTAINS IT IS NOT INDICATIVE OF A PROBLEM. TWO TIRES ALREADY REPLACED DUE TO WEAR. TIRE SENSORS WORKED SOMETIMES FOR FLATS. *NM

ON 2004 TOYOTA SIENNA XLE AWD, IT USES RUNFLAT TIRES (BRIDGESTONE B380) AS STANDARD EQUIPMENT. I HAVE TO REPLACE 1 AT 5500 MILES UNDER NORMAL ROAD DRIVING. AT 29,000 MILES, I HAVE TO REPLACE ALL 4 TIRE DUE TO EXCESSIVE TREAD WEAR ALSO UNDER NORMAL USE. THESE TIRES COST 300% MORE COMPARE TO TIRES USED ON OTHER SIENNA MODELS. NEITHER TOYOTA NOR THEIR DEALER ADVISED OF THESE ISSUES BUT JUST SAY THOSE TIRES COST $10 OR $20 MORE AND ONLY AVAILABLE THROUGH DEALERS. THESE UNEXPECTED TIRE WEAR AND COST CAUSE ME BEING STRANDED ON I10 AT 11PM WHERE NO HELP CAN BE FOUND AND COST MORE THAN $100 OF TOWING TO A DEALERSHIP. COST IS ONE THING BUT LESS THAN NORMAL TIRE LIFT EXPECTANCY CAUSED SAFETY ISSUE WHEN 1 OR MORE TIRE UNEXPECTEDLY MALFUNCTION OR FLAT. TIRES ARE NOT WARRANTED BY TOYOTA BUT TIRE COMPANY AND BRIDGESTONE DEALER WERE QUICK TO BLAME ALIGNMENT BEING THE ISSUE. MY SIENNA HAS BEEN TAKEN CARE OF BY TOYOTA DEALER WITH ALL MAINTENANCE RECORD KEPT AND ON SCHEDULE. *JB