2004 Toyota Sienna complaints

MY 2004 SIENNA SLIDING DOORS HAVE FAILED NUMEROUS TIMES BY NOT OPENING. THIS HAPPENED OFF AND ON FOR A YEAR. IN SPRING OF 2008 THE DRIVER SIDE SLIDING DOOR OPENED AND WOULD NOT SLIDE BACK. THE CABLE WAS BROKEN AND IT COST US OVER $1100 TO HAVE IT FIXED AND THAT WAS WITH A $500 GOODWILL CREDIT FROM THE DEALERSHIP. NOW THE PASSENGER SIDE DOOR HAS THE EXACT SAME PROBLEM. AFTER READING SOME OTHER COMPLAINTS AND LOOKING IT UP ON THE INTERNET I HAVE TO ASK HOW TOYOTA CAN IGNORE SUCH A SERIOUS AND DANGEROUS ISSUE WITH A CAR THAT IS ONLY 4 YEARS OLD. I HAVE A TOYOTA SERVICE BULLETIN FROM APRIL 19, 2004 THAT STATES THERE WAS A PRODUCTION CHANGE MADE ON THE DOORS, BUT MY CAR WAS PRODUCED BEFORE THIS. WHY WOULDN'T TOYOTA BE RESPONSIBLE ENOUGH TO FIX THE CARS PRIOR TO THE CHANGE? *TR

THE PASSENGER SIDE SLIDING DOOR CABLE CAM LOOSE AND SNAPPED. *TR

RIGHT SIDE PASSENGER DOOR WILL NOT OPEN. IT IS AN AUTOMATIC SLIDING DOOR, BUT THE DOOR FAILED TO OPEN 6 MONTHS AGO AND WILL NOT OPEN MANUALLY. THIS IS AN EXTREME DANGER AND HAVE BEEN TOLD IT WILL COST 1800 DOLLARS TO FIX. IT SHOULD AT LEAST OPEN MANUALLY, BUT WILL NOT. NOW I WOULD HAVE TO SPEND 1,800 DOLLARS I DO NOT HAVE. *TR

THE REAR PASSANGER POWER DOOR STOPPED OPENING AND CLOSING UNDER POWER. WILL ONLY WORK NOW IF WE MANUALLY OPEN AND CLOSE IT. *TR

2004 TOYOTA SIENNA - PASSENGER-SIDE AUTOMATIC SLIDING DOOR CABLE SNAPPED. DOOR WILL NOT OPEN OR CLOSE. REPAIR SHOP REMOVED DOOR, FOUND MOTOR AND CABLE ASSEMBLY BROKEN AND LATCHES AND CABLES SPRUNG. SERVICE ADVISOR SAID WE HAD TO REPLACE MOTOR AND CABLE ASSEMBLY AND BOTH FRONT AND REAR LATCH AND CABLE ASSEMBLIES. PARTS ARE $2671, LABOR ESTIMATE $446. PARTS WERE PREPAID. REPAIR IS SCHEDULE FOR 8/28/08. *TR

I HAVE A 2004 TOYOTA SIENNA XLE LIMITED. MY PASSENGER SLIDING DOOR FAILED. YOU COULDN'T OPEN IT FROM THE OUTSIDE AND IF YOU OPENED IT FROM THE INSIDE THE DOOR WOULD NOT STAY CLOSED. IT COST ME $1800 TO FIX THE SENSOR AND THE MOTOR THAT HOLDS THE DOOR CLOSED. I CALLED TOYOTA TO COMPLAIN AND OUT OF GOOD WILL, THEY OFFERED TO PAY HALF OF THE BILL. THE DAY AFTER I GOT THE PASSENGER SIDE DOOR FIXED, THE OTHER SLIDING DOOR HAS NOW FAILED - THE DRIVERS SIDE DOOR. IT WILL NOT STAY CLOSED. I HAVE A CALL IN TO THE DEALER TO DISCUSS THIS. ALSO, MY REAR HATCH WOULD NOT STAY UP AND ALMOST TOOK OFF MY 6 YEAR OLD SON'S HEAD WHEN IT CAME FLYING DOWN ON HIM. TOYOTA FINALLY ISSUED A RECALL ON THE PISTONS, SO THEY WERE REPLACED FOR FREE. SO, ALL THREE OF MY MECHANICAL DOORS HAVE FAILED. *TR

AS I PULLED UP TO THE AIRPORT TO TAKE A FLIGHT, WE NOTED THAT THE RIGHT SLIDING DOOR WOULD NOT CLOSE. AFTER MUCH STRUGGLE AND EFFORT, WE WERE ABLE TO CLOSE THE DOOR; HOWEVER, THE CABLE FOR THE DOOR WAS RUSTED AND SNAPPED. WE ARE UNABLE TO USE THE DOOR FOR FEAR THAT THE DOOR MAY FALL OFF OR CAUSE BODY DAMAGE. WHEN I DID A SEARCH ON THIS WEBSITE, I NOTED MANY SIMILAR COMPLAINTS FILED FOR THE SAME PROBLEM. AS AN ATTORNEY IN THE STATE OF NEW YORK, I CAN ONLY CONCLUDE THERE IS A MANUFACTURING DESIGN OR DEFECT IN THE SLIDING DOOR AND THAT THE VEHICLE SHOULD BE RECALLED. THIS IS A DANGEROUS DEFECT THAT COULD HAVE CAUSED BODILY INJURY. I RESPECTFULLY REQUEST THAT THIS AGENCY LOOK DEEPLY INTO ALL COMPLAINTS REGARDING THE SLIDING DOOR AND ISSUE A RECALL. MY VEHICLE HAS APPROXIMATELY 61,000 MILES ON IT. IN ADDITION, THE FACT THAT MANY CONSUMERS ARE DESCRIBING SIMILAR CONDITIONS, NAMELY THAT THE CABLE SNAPPED AND APPEARED TO BE RUSTED, IS FURTHER INDICATION THAT THE VEHICLE WAS DESIGNED POORLY. I APPRECIATE THE NHTSA'S ATTENTION IN THIS MATTER AND I LOOK FORWARD TO HEARING FROM YOU. CATERINA RANIERI GRASSO *TR

ON MY 2004 TOYOTA SIENNA LE, THE AUTOMATIC REAR HATCH DOOR CONSISTENTLY FAILS TO STAY OPEN AFTER OPENING. THERE WAS NO EVENT THAT CAUSED THIS TO START HAPPENING. THE DOOR OPENS WITH NO PROBLEM, USING EITHER THE AUTOMATIC OPEN FEATURE OR BY MANUALLY OPENING. WHAT APPEARS TO HAPPEN IS THE HYDRAULIC STRUTS CANNOT HOLD THE DOOR IN THE FULLY OPEN POSITION. IF THE AUTOMATIC DOOR FEATURE IS ENGAGED, THE DOOR STARTS TO SLOWLY CLOSE UNTIL THE AUTOMATIC CLOSE FEATURE ENGAGES AND CLOSES THE DOOR WITH NORMAL SPEED. IF THE AUTOMATIC DOOR IS DISENGAGED, THE DOOR SLAMS SHUT WITH ALARMING FORCE AND SPEED. THE POTENTIAL CONSEQUENCES ARE FRIGHTENING. IF YOU HAVE THE AUTOMATIC FEATURE ENGAGED AND ARE UNLOADING OR LOADING PACKAGES, YOU CANNOT HEAR THE DOOR SLOWLY CLOSING AND MAY NOT REALIZE THE DOOR IS CLOSING ON YOU, ESPECIALLY IF YOU ARE BENT OVER. IT TAKES A SIGNIFICANT AMOUNT OF FORCE TO PUSH BACK ON THE DOOR ENOUGH TO HAVE THE SENSOR ENGAGE AND REVERSE THE DOOR CLOSING. OF COURSE, IF YOU MANAGE TO GET THE DOOR TO REVERSE THE CLOSE, ONCE THE DOOR REACHES THE FULLY OPEN POSITION, THE SAME PROCESS BEGINS WHERE IT SLOWLY CLOSES AND THEN THE AUTO-CLOSE STARTS AGAIN. THE DANGER FOR A WEAKER PERSON OR A CHILD IS HUGE IF YOU DO NOT HAVE THE AUTOMATIC DOOR FEATURE ENGAGED, THE DANGER IS FAR GREATER AS THE DOOR SLAMS SHUT WITH FORCE AND SPEED. ANYONE CAUGHT IN ITS PATH COULD BE SEVERELY INJURED, ESPECIALLY A CHILD. I HAVE NOT ATTEMPTED TO SEEK REPAIR OF THE DOOR YET. BUT MY RESEARCH ON THE INTERNET S

THE STEERING BEGAN TO GET HARD TO TURN. THE PROBLEM PROGRESSED TO THE POINT WHERE IT BEGAN TO INTERFERE WITH DRIVING. THE DEALER TOLD ME IT WAS A DUE TO CORROSION ON A STEERING SHAFT AND IF IT FAILED COMPLETELY, I WOULD NOT BE ABLE TO STEER THE VEHICLE. I BELIEVE THE REPAIR COST $700 WITH THE PART AND SUBSEQUENT ALIGNMENT. *TR

ON 2/13/2008, I TRIED TO OPEN MY PASSENGER SLIDER DOOR WITH THE AUTO BUTTON. THE DOOR OPENED APPROXIMATELY A FOOT THEN CLOSED ITSELF. I TRIED THIS A SECOND TIME AND AGAIN IT HAPPENED. MY HUSBAND THEN TRIED TO OPEN THE DOOR MANUALLY AND THE DOOR WOULD NOT OPEN FURTHER THAN ABOUT A FOOT AGAIN. MY HUSBAND CHECKED THE DOOR AND UPON INSPECTION NOTICED THAT THE CABLE WAS BROKEN. WE CALLED TOYOTA AND FOUND THAT AT THE TIME THERE WERE NO RECALLS RELATED TO THIS PROBLEM. THE REPRESENTATIVE STATED TO GO TO AN AUTHORIZED DEALER AND HAVE THEM DIAGNOSE THE PROBLEM THEN CALL TO SEE WHAT TOYOTA COULD DO FOR US. WHEN WE ARRIVED AT THE DEALERSHIP, I INFORMED THE SERVICE TECH BEHIND THE COUNTER THAT I WAS BRINGING IN MY 2004 SIENNA TO HAVE THE SLIDING DOOR CHECKED. HIS REPLY WAS "LET ME GUESS, THE CABLE SNAPPED". HE THEN PROCEEDED TO TELL US THAT THEY WERE HAVING ALOT OF ISSUES WITH THIS. THE DEALERSHIP CHECKED MY VEHICLE OVER, CONFIRMED THE CABLE HAD SNAPPED AND STATED THAT IT WOULD COST ROUGHLY $1,600.00. I TOLD THEM THAT THEIR CUSTOMER RELATIONS MGR. NEEDED TO CONTACT TOYOTA TO SEE WHAT THEY WOULD DO FOR US, AS MY EVERYDAY MECHANIC HAD STATED TO ME THAT FOR A 4 YEAR OLD VEHICLE THIS SHOULD NEVER HAVE HAPPENED. THE TECH CONSULTED WITH HIS MANAGER (WHO NEVER EVEN PICKED UP THE PHONE) RETURNED AND STATED THAT THEY WOULD PAY FOR THE PART AND WE WOULD BE RESPONSIBLE FOR THE ROUGHLY $500-600 FOR LABOR. I AGREED AS I REALLY HAD NO CHOICE. PLEASE HELP NOT ONLY ME, BUT THE OTHER SIENNA OWNERS GET TH

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING AND ATTEMPTING TO TURN THE VEHICLE AT APPROXIMATELY 35-45 MPH, THE STEERING WOULD TIGHTEN AND HESITATE TO THE POINT WHERE IT FELT LIKE IT WOULD NOT TURN. THE DEALER BELIEVED THAT THE U JOINT NEEDED TO BE REPLACED AND HAD LOTS OF "PLAY". THE ESTIMATED REPAIR COST WAS $523.71. THE FAILURE MILEAGE WAS 78,000 AND CURRENT MILEAGE WAS 84,208.

MY 2004 TOYOTA SIENNA ONLY HAS 29,000 MILES AND THE AIR CONDITIONING HAS BEEN HARDLY USED. THE A/C SYSTEM FAILED WORKING ABOUT 3 MONTH AGO DUO TO THE CONDENSER O-RING FAILURE. I CHECKED ONLINE AND FOUND THAT MANY 2004 SIENNA USERS HAVE THE SAME PROBLEM. *TR

APPROXIMATELY 10 MONTHS TO A YEAR AGO, COMPLAINED OF NOISE WITH FRONT DRIVER DOOR. NOTHING WAS DONE BY TOYOTA DEALERSHIP. MOST RECENTLY, DOOR BEGAN MAKING A POPPING SOUND UPON OPENING AND CLOSING. LEARNED FROM DEALERSHIP THAT DOOR WELD NEEDS REPLACING. CONTACTED TOYOTA COMPANY, HOWEVER, THEY WILL NOT FIX. RESEARCHED WEB AND LEARNED OTHER CONSUMERS ARE HAVING THE SAME PROBLEM IN THEIR 2004 - 2007 SIENNAS. *TR

THE RIGHT POWER SLIDING DOOR CABLE ON THE 2004 TOYOTA SIENNA LE BROKE. THE CAR WAS 5.1 YEARS OLD, BOUGHT NEW IN 2003, AND HAD 69,000 ML. ON THE DAY OF PROBLEM. NO INDICATIONS ON A SLIDING MECHANISM WERE PRIOR TO THE INCIDENT. AS ALWAYS THE DOOR WAS ACTIVATED BY THE REMOTE CONTROL. IT DID NOT OPEN ON SEVERAL ATTEMPTS. WHEN I APPROACHED IT AND TRIED TO OPEN BY THE HANDLE I SAW THE CABLE BEING RUSTY AND BROKEN. THE DEALER WORKED WITH TOYOTA ON THE ISSUE AND TOYOTA OFFERED TO PAY 50% OF PARTS AND LABOR, BUT MY FEE IS STILL ABOVE $800. TOYOTA REFUSED TO COVER IT ENTIRELY, ALTHOUGH THE PROBLEM IS WELL KNOWN TO THEM. HTTP://TOYOTA.JUSTANSWER.COM/UPLOADS/SND27613/2008-07-05_074916_SIENNA_SLIDING_DOOR_INOP.PDF . NO EXTENDED WARRANTY ON THIS PART WAS OFFERED BY TOYOTA. I CAN NOT USE THIS DOOR IN ANY WAY UNTIL IS REPAIRED, EVEN IF I SET IT TO ACT MANUALLY, IT WON'T OPEN MORE THAN 1/2 FT. THE ONLY WAY MY TWO CHILDREN CAN GET IN/OUT THE CAR IS FROM THE LEFT SIDE DOOR. WHERE ONE'S CAR SEAT IS INSTALLED. NEEDLESS TO SAY THIS IS A SERIOUS SAFETY ISSUE AS THE LEFT SIDE IS THE ONE TO THE ROAD AND CHILDREN JUMP OUT OR RUN TO THE CAR IN A BLINK OF AN EYE. *TR

THE FUEL PIPE FROM THE TANK TO THE ENGINE ON MY 2004 TOYOTA SIENNA LE DISCONNECTED. I WAS DRIVING WITH MY KIDS AND STOPPED AT THE LIGHT, OUR CAR BEING THE FIRST IN THE RIGHTMOST LANE AT A BUSY INTERSECTION. WHEN THE LIGHT TURNED GREEN I PRESSED THE ACCELERATOR BUT THE CAR DIDN'T MOVE. I MADE SEVERAL MORE ATTEMPTS BUT IT WAS IN VAIN. THE MESSAGE ON THE SCREEN PANEL APPEARED AS A DISCHARGED BATTERY, WHICH AT THAT MOMENT PUZZLED ME VERY MUCH. I STARTED LOOKING AROUND, MAKING SIGNS TO THE VEHICLES BEHIND MINE TO TRY AND GET INTO THE OTHER LANE AS I CAN'T START MY CAR (THERE WERE FEW ANGRY DRIVERS). ONE STOPPED BY ME WHEN THE LIGHT TURNED RED AGAIN AND THEN SAID HE SMELLS GAS. AT THE SAME TIME A WOMAN AND HER OLDER TEENAGE DAUGHTER WERE RUNNING FROM ACROSS THE STREET WAIVING AND SHOUTING 'GET OUT OF THE CAR!'. SHE HELPED ME AND MY KIDS GET OUT AND TOLD US THAT WHILE DRIVING FROM THE OTHER SIDE SHE SAW WHEN THE GAS GUSHED FROM UNDER MY CAR. WELL THE REST IS KNOWN - 911, POLICE, FIRE TRUCK AND MY FAMILY SCARED AND BLESSED TO HAVE ESCAPED A HORROR. THE CAR WAS TOWED TO THE DEALER WHO TOLD ME THAT THE PIPE DISCONNECTED, THEY PUT IT BACK AND THAT THEY'VE NEVER ENCOUNTERED THIS PROBLEM. WHEN I ASKED ABOUT A WARRANTY ON THIS OR A FUTURE SIGN TO LOOK FOR, THE ANSWER WAS 'IT SHOULDN'T HAPPEN, IT CAN'T'. BUT IT JUST DID, RIGHT? I WANT TO MENTION THAT THE CAR HAS NEVER BEEN INVOLVED IN ANY ACCIDENTS AND IT'S VERY WELL CARED FOR. I HAD TO PAY FOR THE REPAIR OVER $100 WHICH I'M GUESSING TOYOTA

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR LIFTGATE STRUT FAILED IN THE VEHICLE. HE ATTEMPTED TO OPEN THE GATE, BUT IT WOULD NOT OPEN. IN ORDER TO LIFT THE GATE, HE HAD TO TRIP THE HANDLE. THE LIFTGATE WOULD NOT REMAIN OPEN AND HAD TO BE HELD OPEN MANUALLY. IF THE REAR DOOR WAS RELEASED, IT WOULD SLAM DOWN HARD ENOUGH TO POSSIBLY CAUSE AN INJURY. THE VIN AND MILEAGES WERE UNAVAILABLE.

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING UNDER 40 MPH, THE AIR CONDITIONER FAILED TO WORK PROPERLY. THE AIR CONDITIONER STOPPED WORKING AND THE TEMPERATURE ON THE THERMOSTAT CONTINUED TO RISE THE FOLLOWING DAY. THE CONTACT CHECKED THE COOLANT AND NOTICED THAT THERE WAS NO ANTIFREEZE; THEREFORE, SHE REFILLED THE RADIATOR. THIS DID NOT KEEP THE VEHICLE FROM OVERHEATING. SHE TOOK THE VEHICLE TO A LOCAL DEALER AND THEY STATED THAT THERE WAS A LEAK IN THE RADIATOR CORE. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 93,000.

THE LEFT SLIDING DOOR LOCK FAILED. IT CANNOT BE LOCKED OR UNLOCKED FROM THE OUTSIDE OR BY USING THE DOOR REMOTE. THE ONLY WAY TO LOCK OR UNLOCK IT IS BY MOVING THE LOCK BUTTON AT THE INSIDE OF THE DOOR MANUALLY. THE DEALER ADVISED TO REPLACE THE DOOR ACTUATOR WHICH COSTS $1200! THE DEALER CHARGED $90 FOR JUST CHECKING WHAT'S WRONG WITH IT. *TR

2004 SIENNA XLE LIMITED -- ELECTRIC SLIDING/REAR DOOR ON DRIVER SIDE CLOSES BY ITSELF WHEN PARKED FACING DOWN INCLINE. DEALER DIAGNOSED FAULTY 'DOOR CHECK' BUT REFUSED TO REPAIR UNDER WARRANTY. THERE IS A TSB FOR FRONT DOOR 'DOOR CHECK' BUT NOT REAR SLIDING DOOR. THIS ISSUE IS A SAFETY CONCERN, AS PASSENGERS COULD BE PINNED IF DOOR WERE TO CLOSE UNEXPECTEDLY. *TR

FROM THE TIME WE PURCHASED THE CAR WE HAVE HAD MANY PROBLEMS WITH OUR BRIDGESTONE RUN FLAT TIRES. THE SENSOR ON THE DASHBOARD WAS CONSTANTLY ON, SO WE HAD TO CHECK THE TIRE PRESSURE EVERY WEEK- WHAT A PAIN! THE DEALER WAS NO HELP, THEY AGREED THAT THEY HAVE HAD MANY PROBLEMS WITH THE TIRES. WE FINALLY DECIDED TO REPLACE THEM WITH STANDARD TIRES AND I DRIVE WITHOUT A SPARE. I FIGURE I'LL CALL AAA IF I HAVE A PROBLEM. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER REAR SLIDING DOOR LOCKS WERE DEFECTIVE. PREVIOUSLY, ONE OF THE DOORS CAME OFF TRACK AND CAUSED THE GLASS TO SHATTER. THE DEALER REPAIRED THE DOOR AND GLASS. ON JULY 1, 2008, THE CONTACT'S CHILDREN WERE TRAPPED IN THE VEHICLE BECAUSE HE COULD NOT UNLOCK THE DOORS. THE CHILDREN HAD TO BE REMOVED FROM THE VEHICLE THROUGH THE FRONT DRIVER AND PASSENGER SIDE WINDOWS. THE DEALER REPROGRAMMED THE COMPUTER. THE MANUFACTURER WAS NOTIFIED, BUT THEY DID NOT TAKE A REPORT. THE CURRENT AND FAILURE MILEAGES WERE 60,000.

I HAD SLOWED MY CAR TO ALLOW A GROUP TO PASS AND WAS MAKING A LEFT HAND TURN INTO A PARKING SPOT. MY CAR LURCHED FORWARD AND SPED FORWARD NEARLY STRIKING A GROUP OF TEENAGERS. I PLOWED THROUGH THREE CEMENT PILLARS AND A FLOWER POT AND FINALLY CAME TO REST. MY ENGINE WAS REVVING AND MY FOOT WAS ON THE BRAKE. *TR UPDATED 12/02/09 *BF UPDATED 12/03/09 THE CONSUMER ALSO STATED THE AIR BAGS DID NOT DEPLOY. UPDATED 12/03/09

SPARE TIRE FELL FROM UNDER VEHICLE, CAUSING BLOWOUT ON R/R TIRE. METAL THREADED ROPE HAD SHEARED OFF. UNABLE TO LOCATE SPARE AFTER INCIDENT. WHEN BUYING REPLACEMENT PART AT DEALER, STATED THIS HAPPENS ALL THE TIME. POSIBILITY OF INJURY OR DEATH VERY HIGH IN SIMILAR INCIDENTS.

2004 TOYOTA SIENNA POWER REAR LIFT TAILGATE MALFUNCTION. TAILGATE LIFTED NORMALLY THEN SUDDENLY AND WITHOUT WARNING BEGAN POWERED CLOSING, STRIKING MY WIFE IN THE BACK. I WAS ABLE TO REPRODUCE THE MALFUNCTION REPEATEDLY. THE MALFUNCTION OCCURS CONSTANTLY. THE CONSEQUENCE SHOULD A CHILD OR ELDERLY PERSON BE STRUCK BY THE REAR GATE. IT HAS NOT BEEN REPAIRED YET. *TR

MY 2004 TOYOTA SIENNA XLE LIMITED'S ALTERNATOR BELT GOT CUT AND THE VEHICLE IMMEDIATELY STOPPED ON THE ROAD AND HAD TO BE TAKEN TO A TOYOTA DEALER. THE DEALER SAYS MY VEHICLE HAD A "CATASTROPHIC AC FAILURE" WHICH CAUSED THE BELT TO BREAK AND SAYS IT WILL COST $2400 IN PARTS AND $1600 IN LABOR. HE THEN CONTACTED TOYOTA AND SAID THAT TOYOTA WILL PAY FOR THE PARTS. THIS PROBLEM SEEMS TO HAPPEN A LOT ON THIS MODEL, I SEARCHED ON THE INTERNET AND COULD FIND A LOT OF PEOPLE WITH THE SAME ISSUES AND TOYOTA HAS STILL NOT DONE ANY RECALL ON THE AC UNIT. SINCE THIS SEEMS TO A TOTAL DESIGN FLAW, I WOULD LIKE TOYOTA TO PICK UP THE FULL TAB FOR THIS REPAIR. ANY HELP IN THIS REGARD WILL BE APPRECIATED. *TR

THE RIGHT POWER SLIDING DOOR ON THE 2004 TOYOTA SIENNA LE HAS JAMMED. THE CABLE ATTACHED TO THE DOOR IS STUCK IN THE DOOR MECHANISM. THE DOOR WAS ACTIVATED VIA THE REMOTE CONTROL ON THE DAY OF THE MALFUNCTION AND IT SIMPLY JAMMED OPEN. THE DOOR WONT CLOSE WITH THIS CABLE JAMMED INTO THE GEARS. WE HAD TO DRIVE HOME WITH THE DOOR IN AN OPEN POSITION. TOYOTA'S DEALERS SAY THAT THIS IS A KNOWN DEFECT. WHEN I BROUGHT THE TOYOTA TECHNICAL SERVICE BULLETIN - POWER SLIDING DOOR INOPERATIVE ? EL004-04 DOCUMENT TO THEIR ATTENTION, THEY STILL REFUSED TO REPAIR THE PROBLEM BECAUSE MY VEHICLE IS OVER THE 36,000 MILES TSB WARRANTY, BUT SINCE WHEN DOES A DEFECTIVE PART ON SAFETY OF A DOOR BECOME LIMITED TO A MILEAGE ISSUE? THEY INSISTED THAT I PAY A $120 FEE TO 'DIAGNOSE' THE PROBLEM, BUT THEN STATE THAT THE COSTS FOR REPAIRS ARE AT LEAST $1800, AS THEY KNOW EXACTLY WHAT THE PROBLEM IS. I HAVE CONTACTED NATIONAL TOYOTA AT 800-331-4331 AND THEY SAY THAT THERE'S NOTHING THEY CAN DO TO ASSIST ME. I HAVE SWITCHED OFF THE ELECTRONIC CONTROLS OF THIS DOOR, BUT IT STILL WONT CLOSE ALL THE WAY. IT IS A TOTAL SAFETY HAZARD. *TR

THE CABLE ON THE POWER DOOR OF MY MINIVAN HAS SNAPPED. THE DOOR WILL NOT OPEN, LEAVING ONLY 1 ACCESS DOOR OUT OF THE REAR OF THE VAN. *TR

THE REAR LIFTGATE ON MY VAN WILL OPEN THEN CLOSE SUDDENLY. IF A PERSON WERE TO GET IN THE WAY THEY COULD BE CRUSHED AND SERIOUSLY INJURED. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE THE PASSENGER SLIDING DOOR DISENGAGED WHICH CAUSED DAMAGED TO THE BODY OF THE VEHICLE. THE CONTACT FELT THAT RUSTED CABLES CAUSED THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 103,000. UPDATED 07/08/08. *BF

REAR HATCH STRUTS ON 2004 TOYOTA SIENNA FAILED ON APPROXIMATELY 01MAY08. LIFTGATE CLOSED ON MY WIFE AND SIX YEAR OLD NEPHEW. HAD TO USE CONSIDERABLE FORCE TO REVERSE THE ACTION OF DOOR. TOOK THE CAR WITH REAR LIFTGATE STRUT WARRANTY ENHANCEMENT TO THE DEALER ON 21MAY08 AND THE REPAIR WAS MADE,BUT THE LIFTGATE STILL FAILS TO STAY UP. *TR

MY WIFE HAS BRAND NEW FIRESTONE FIREHAWK ST TIRES PUT ON HER TOYOTA SIENNA VAN ON APRIL 15 2008 AND ON MAY 2, 2008 WHILE DRIVING DOWN THE INTERSTATE HER TIRE CAME APART. THE TREAD SEPARATED FROM THE SIDEWALLS (WHICH WERE STILL ON THE RIM) AND WENT FLYING OFF STILL COMPLETELY ROUND . LUCKILY IT WAS A REAR TIRE AND SHE WAS ABLE TO CONTROL HER VEHICLE AND BRING IT TO A SAFE STOP. THE TIRES WERE INSTALLED AT THE TOYOTA DEALERSHIP AND THEY REPLACED ALL FOUR TIRES BECAUSE WE DIDN'T FEEL SAFE WITH THIS BRAND. WE DID HAVE TO REPLACE THE RIM ON THE BLOWN TIRE AS IT BECAME BENT SOMETIME DURING THE ORDEAL. *TR

SINCE 9/07, REAR POWER TAILGATE WOULD NOT RAISE TO FULL HEIGHT. ACTUALLY WALKED INTO GATE DUE TO THIS PROBLEM. THOUGHT IT WAS THE COOLER WEATHER. AS WINTER APPROACHED, THE GATE WOULD RAISE, NOT FULLY, THEN CLOSE ON IT'S OWN, NO WARNING. WITHOUT THE POWER HATCH, YOU COULD LIFT AND HOLD THE GATE, BUT, IT WOULD NOT STAY UP ON IT'S OWN. TOYOTA, CAN REPLACE THE GAS STRUTS/SHOCKS, PARTS ONLY $286/EACH. IT'S A FLAW, AND SHOULD BE A RECALLED ITEM SINCE MANY CONSUMERS HAVE HAD THE SAME FAULTY HATCH, IT CAN COME DOWN AT ANY TIME ON ANYONE AND WILL NOT STAY UP UNLESS HELD OPEN WITH A STICK. IT HAS NOT WORKED PROPERLY FOR OVER 6 MONTHS, JUST SPOKE WITH THE DEALER 15/5/8, HONESTLY THINKING THE PROBLEM WOULD CORRECT ITSELF WITH WARMER WEATHER. OBVIOUSLY, IT DID NOT. *TR

DUNLOP RUN FLAT TIRES WEAR, REPAIRS AND REPLACEMENT. *TR

ON APRIL 18, 2008 THE STEERING ON MY TOYOTA SIENNA BEGAN TO FEEL DIFFICULT. IT WAS VERY HARD TO TURN THE STEERING WHEEL. THE INTERMEDIATE STEERING SHAFT HAD FAILED AND WAS REPLACED ON MAY 6, 2008. *TR

SUDDEN ACCELERATION IN 2004 TOYOTA SIENNA VAN: AT 0830AM PST, APRIL 29TH 2008 I WAS DRIVING TO WORK AT MY SCHOOL WHERE I WORK AS A TEACHER. WHILE MAKING A SLOW U-TURN, WITH MY FOOT LIGHTLY ON THE BRAKE PEDAL, MY 2004 TOYOTA SIENNA LE VAN SUDDENLY TOOK OFF AND ACCELERATED UNCONTROLLABLY LIKE A ROCKET AT MAXIMUM VELOCITY. THE ACCELERATOR PEDAL WAS NEVER PRESSED DURING THIS INCIDENT. I HAD JUST A SPLIT SECOND TO REMOVE MY FOOT COMPLETELY OFF THE BRAKE PEDAL TO LOOK DOWN AT THE FLOOR BOARD TO ENSURE NOTHING WAS PINNING THE PEDAL DOWNWARD, NOTHING WAS THERE AND THE VAN WAS STILL ACCELERATING LOOKED UP IN HORROR AS VEHICLE WAS CONTINUING TO ACCELERATE AT AN EXTREMELY HIGH RATE OF SPEED AND CONTINUING TO ACCELERATE. I QUICKLY STEERED THE VEHICLE AND DODGED A SCREENED CHAIN-LINK FENCE TO AVOID AN AREA WHERE CHILDREN USUALLY STAND WAITING FOR PARENTS. WITH VEHICLE STILL ACCELERATING AT FULL POWER I QUICKLY PASSED THE FENCE AREA, APPLIED THE BRAKES WITH GREAT FORCE, BUT THEY FELT UNRESPONSIVE TO THE ACCELERATION FORCES. WITH VEHICLE MOVING AT A VERY HIGH RATE OF SPEED AND STILL ACCELERATING, I SAW A PARKED VEHICLE RIGHT IN FRONT OF ME AND COULD NO LONGER CONTROL THE VEHICLE, I BRACED FOR IMPACT. THE VAN VIOLENTLY SMASHED INTO AN UNATTENDED FORD EXPEDITION VEHICLE, ENGINE BRIEFLY REVVED HIGH AND THEN FINALLY SHUT DOWN. HAD THERE NOT BEEN A PARKED VEHICLE THERE I WOULD HAVE GONE DIRECTLY INTO THE RESIDENTIAL HOUSE ABOUT 50 FEET AWAY. IT ONLY TOOK ABOUT 3 OR 4 SECONDS FOR THE VAN TO TRAVE

"BATTERY SAVER" FEATURE IS ONLY PARTIALLY IN MY 2004 TOYOTA SIENNA. THE OWNERS MANUAL AND THE TOYOTA SERVICE MANUAL STATE THAT "IF ANY DOOR IS LEFT OPEN, THEN THE ROOM LIGHTS SHOULD GO OUT AFTER 20 MINUTES". THIS FEATURE IS ONLY PARTIALLY OPERABLE AS THE IGNITION KEY CYLINDER LIGHTS AND THE TWO FRONT PERSONAL LIGHTS DO GO OFF, BUT ALL OTHER INTERIOR LIGHTS REMAIN ON WITH AN OPEN DOOR. TOYOTA HAS TAKEN NO ACTION TO CORRECT PROBLEM. WHEN A DOOR IS INADVERTENTLY LEFT OPEN, THE BATTERY WILL DISCHARGE, REMOVING THE ABILITY TO START THE VEHICLE. THERE ARE NUMEROUS REPORTS OF THIS PROBLEM ON THE INTERNET. *TR

I OWN A 2004 TOYOTA SIENNA XLE 7 PASSENGER LIMITED VAN. MY REAR LIFTGATE WILL NOT STAY OPEN IT WILL RAISE TO FULLY OPEN AND IMMEDIATELY BEGIN RAPIDLY CLOSING. I BARELY GOT OUT OF THE OPENING BEFORE IT CLOSED. NO SENSORS REACTED TO STOP THE AUTOMATIC POWERED DOOR FROM CLOSING. THIS OCCURS EITHER FROM USING THE REMOTE BUTTON ON THE KEYHOLDER OR FROM THE BUTTON INSIDE THE VAN NEAR THE SUN ROOF SWITCH. THIS DEFECT CAN AND WILL HURT, INJURE OR COULD KILL A CHILD OR ADULT USING THIS VEHICLE. *TR

POWER STEERING RACK FAILURE ON 2004 VEHICLE WITH 36,000 MILES. STEERING IS ERRATIC AND ODD FEELING. CONCERN IS THAT A TOTAL PS FAILURE COULD OCCUR MAKING VAN VERY DIFFICULT TO CONTROL. *TR

I OWN A 2004 TOYOTA SIENNA WITH 76,000 MILES ON IT. I WAS ONE OF THE FIRST OWNERS WHEN THE NEW MODEL WAS INTRODUCED. IT HAS BEEN WELL MAINTAINED THROUGH MOLLE TOYOTA, KC MO THAT I HAVE BEEN PLEASED WITH PRIOR TO THIS INCIDENT. I HAD SOME PROBLEMS WITH IT INITIALLY AND TOYOTA MOTOR SALES ALWAYS TOOK CARE OF IT AND PROVIDED EXCELLENT SERVICE AND FOLLOW UP. HOWEVER, THE REPUTATION THAT THEY HAVE BUILT OVER THE COURSE OF 4 YEARS HAS COME UNRAVELED. ONE OF MY HEADLIGHTS WENT OUT RECENTLY AND I TOOK IT IN TO THE DEALER TO GET FIXED, ASSUMING IT NEEDED A NEW BULB. I WAS PRESENTED WITH A PROJECTED PRICE OF $ 900.00 TO FIX ONE HEADLIGHT. $ 800.00 OF THIS WAS A ?IGNITER? PART FROM TOYOTA AND $ 100.00 OF THIS WAS LABOR FROM THE DEALER. I FILED A COMPLAINT WITH TOYOTA MOTOR AND IT WAS BOUNCED BACK TO THE DEALER WHO DELIVERED THE MESSAGE THAT THERE WAS NO OTHER OPTION BUT TO PAY THIS, DUE TO THE HIGH MILEAGE. CLEARLY, THIS IS A SAFETY ISSUE AS I CAN NOT AFFORD TO FIX THIS AND CAN NOT DRIVE THE CAR WITHOUT HEADLIGHTS. A REALISTIC REPAIR EXPECTATION WOULD BE TO REPLACE A BULB. THIS IS AN OUTRAGEOUS EXPENSE THAT TOYOTA SHOULD INCUR. THANK YOU, PATRICE LOFQUIST *TR

I HAVE A 2004 TOYOTA SIENNA THAT HAS A LARGE AMOUNT OF CONDENSATION INSIDE OF THE PASSENGER SIDE HEADLIGHT ASSEMBLY. I FIRST NOTICED IT IN DECEMBER WHEN THE CONDENSATION FROZE AND CONSIDERABLY BLOCKED THE HEADLIGHT BEAM. WHEN RESEARCHING ON THE INTERNET TO FIND OUT HOW TO TAKE THE LENS OFF TO DRY THE CONDENSATION I DISCOVERED THAT THE BEAM ASSEMBLY DOES NOT COME APART AND THAT MANY OTHER OWNER'S OF THE SAME MODEL ARE HAVING THE SAME PROBLEM. IN ADDITION, THIS PROBLEM ALWAYS SEEMS TO BE REPORTED ON THE PASSENGER SIDE. EVENTUALLY THE CONDENSATION WILL CAUSE THE LIGHT TO FAIL. TOYOTA REDESIGNED THE SIENNA IN 2004 AND THE NEW, BIGGER HEADLIGHTS WERE A MAJOR CHANGE. THE CONDENSATION SLIGHTLY AFFECTS THE HEADLIGHTS IN THE WARMER MONTHS BUT IS A SIGNIFICANT PROBLEM WHEN THE TEMPERATURES ARE BELOW FREEZING. THIS SEEMS TO BE A DESIGN FLAW AFFECTING VEHICLE SAFETY THAT TOYOTA SHOULD BE REQUIRED TO FIX. *TR

THE POWER LIFTGATE OF MY 2004 TOYOTA SIENNA HAS FAILED. THE LIFTGATE HAS UNEXPECTEDLY CLOSED, BUT IS NOW INOPERABLE DUE TO STRUT FAILURE. THE LIFTGATE IS VERY HEAVY AND CLOSES WITH MUCH FORCE. *TR

I STARTED HAVING TROUBLE COMPLETELY CLOSING THE DRIVER'S SIDE SLIDING DOOR ON MY 2004 TOYOTA SIENNA. IT HAS A BROKEN LATCH MECHANISM (THE DOOR IS MANUAL, NOT POWER). THE LATCH IS HELD IN PLACE IN THE DOOR WITH THREE BOLTS. TWO OF THEM HAVE SHEARED OUT OF THE METAL OF THE DOOR. *TR

2004 TOYOTA SIENNA XLE -DRIVER'S SIDE DOOR HINGE POPS, CALLED DEALER, ASKED IF THERE WAS A SERVICE BULLETIN ON THIS PROBLEM. THERE IS, BUT THEY SEND THE VAN TO A BODY SHOP FOR REPAIRS (RE-WELDING) AND THAT WILL TAKE 4 DAYS. BECAUSE IT IS UNDER A SERVICE BULLETIN AND NOT A RECALL, THEY DO NOT PROVIDE A "LOANER" OR RENTAL VEHICLE. *TR

ABOUT 15 MINUTES INTO A HALF HOUR DRIVE THE STEERING SUDDENLY FELT LIKE IT WAS STICKING DURING TURNS. THE FORCE REQUIRED TO TURN THE STEERING WHEEL BECAME UNPREDICTABLE, MAKING THE VEHICLE DIFFICULT TO CONTROL. DID NOT DRIVE THE VEHICLE UNTIL LOCAL GARAGE (NOT AFFILIATED WITH TOYOTA) COULD INSPECT STEERING. THEY REPORTED THAT THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED DUE TO CORROSION FROM ROAD SALT, BUT THAT THE PART WAS ON NATIONAL BACK ORDER. FOUND ON NHTSA WEBSITE THAT TOYOTA HAD ISSUED A TSB ON THIS PROBLEM IN JANUARY 2007. GIVEN THE RAPIDITY OF THE ONSET OF THIS PROBLEM, SUGGEST THAT OWNERS IN HIGH SALT AREAS SHOULD BE NOTIFIED BY MANUFACTURER. TOTAL MILEAGE ON VEHICLE IS 56,000. WILL KEEP DAMAGED PART WHEN REPLACEMENT ARRIVES. *TR

IT WOULD APPEAR THAT THE MOUNT FOR THE LEFT REAR DOOR'S LOCK ON MY 2004 SIENNA 8LE IS BROKEN. THE DOOR ON THE BACKSIDE HAS MOUNTS FOR THE FEMALE RECEPTABLE TO THE U-SHAPED BOLT ON THE CAR BODY. THE SCREWS ON THAT MOUNT HAVE TORN THROUGH THE SHEET METAL AND NOW THE DOOR WONT CLOSE ALL THE WAY. I THINK THE U-BOLT FROM THE BODY IS NOT SITTING COMPLETELY INTO THAT RECEIVER ON THE DOOR AS A RESULT OF A SMALL MISALIGNMENT. THE TOYOTA DEALER INFORMED ME THAT HE'S SEEN THIS BEFORE AND SUGGESTED THAT I TAKE THE CAR TO A BODY SHOP TO HAMMER AND WELD THE THING BACK INTO PLACE. OTHERWISE, HE'D HAVE TO REPLACE THE ENTIRE DOOR. *TR

WE HAD A STEERING PROBLEM WITH THIS CAR FOR A NUMBER OF MONTHS. THE STEERING WOULD BECOME VERY DIFFICULT AND FELT AS IF IT WAS LOCKING UP, ESPECIALLY IN THE MIDDLE OF A TURN. IT WAS EXTREMELY DIFFICULT TO CONTROL THE CAR AND REQUIRED MUCH EFFORT. TOWARDS THE BEGINNING, IT WAS A BIT INTERMITTENT. AT THE FIRST VISIT TO THE TOYOTA DEALER, WE PAID FOR OTHER SERVICE IN A VAIN EFFORT TO ADDRESS THE PROBLEM AT THE RECOMMENDATION OF THE SERVICE ADVISOR, AS THEY SAID THEY WERE UNABLE TO REPRODUCE THE PROBLEM; NO MENTION WAS MADE OF THIS PROBLEM, AND NO INDICATION WAS MADE THAT AN INSPECTION WAS MADE TO SEE IF THIS WAS THE SOURCE OF OUR COMPLAINT EVEN THOUGH A TSB HAD EXISTED FOR WELL OVER A YEAR AND NUMEROUS COMPLAINTS HAD BEEN LOGGED THROUGH NHTSA AND ON THE INTERNET. THE TECHNICIANS SAID THEY COULD NOT REPRODUCE THE PROBLEM. ON THE SECOND VISIT, I REFERENCED THE TOYOTA TSB (#10020994 FROM 01/2007) AND THEY REPLACED THE INTERMEDIATE STEERING SHAFT (I HAVE THE ORIGINAL) AT MY COST! (TOTAL OF ~$700 FOR 2 VISITS). WE CAME CLOSE TO HAVING ACCIDENTS IN THE CAR BEFORE THE REPAIR WAS MADE. THIS IS AN EXTREME HAZARD WHICH WILL LIKELY CAUSE BODILY OR PROPERTY HARM IF TOYOTA DOES NOT RECALL THESE VEHICLES SOON. A NUMBER OF SIMILAR COMPLAINTS ALREADY EXIST IN YOUR DATABASE: 10221808 10220841 10220825 10220825 10189743 10162602 10159496. *TR

ALL SEAT BELTS STICKING OR NOT RETRACTING. *TR

FOR THE PAST MONTH OR SO, THE POWER LIFT GATE SEEMED TO NOT GO UP/RAISE AS HIGH AS I THOUGHT IT DID. THEN YESTERDAY THE POWER LIFT GATE UNEXPECTEDLY CLOSED DOWN. USING THE KEY FOB/REMOTE I RAISED IT ONLY TO HAVE IT CLOSE AGAIN. I TRIED LIFTING IT MANUALLY AND IT CLOSED AGAIN. I LOCKED THE CAR AND TRIED THE LIFT GATE AGAIN AND IT CLOSED DOWN. THIS MAKES THE REAR OF THE CAR INACCESSIBLE SINCE IT IMMEDIATELY CLOSES DOWN. THIS IS VERY DISCONCERTING SINCE THE DOOR IS VERY HEAVY AND THIS IS A MINI-VAN WHICH IS FREQUENTLY PURCHASED BY FAMILIES WITH CHILDREN. IT WOULD HAVE BEEN TERRIFYING AND POSSIBLY FATAL TO MY YOUNG CHILDREN IF THEY WERE BY THE REAR OF THE MINI-VAN WHEN THIS THING UNEXPECTEDLY CLOSED. *TR

A SHAFT IN THE POWER STEERING BEGAN TO FAIL DUE TO CORROSION CAUSED BY ROAD SALT. COMPLETE FAILURE WOULD HAVE CAUSED THE STEERING TO LOCK UP. I REPLACED THE PART PRIOR TO FAILURE. *TR

2004 TOYOTA SIENNA CE(MANUAL HATCH):THE HATCH IS HARD TO LIFT OPEN AND DOES NOT STAY UP--JUST SLAMS DOWN SHUT. VERY DANGEROUS!! NEED 1 PERSON TO HOLD HATCH OPEN WHEN ACCESSING INTERIOR. *TR