2004 Toyota Sienna complaints

2004 SIENNA'S TRUNK HYDRAULICS FAILED, CAUSING SERIOUS INJURY RISK. *TR

REAR HATCH LIFT GATE CAME DOWN ON MY DAUGHTERS BACK....NOT SURE WHAT HAPPENED, BUT IT TOOK A LOT OF FORCE TO FREE HER. LATER THE SAME DAY THE LIFT GATE OPENED ALL THE WAY AND THEN CAME DOWN ABOUT A FOOT AND HIT MY WIFE ON THE HEAD....KNOCKED HER TO THE GROUND AND CAUSED A PRETTY BAD HEADACHE FOR A DAY. AFTER THE GATE HIT HER, IT CONTINUED TO CLOSE. RIGHT NOW THE LIFT GATE OPENS HALF WAY AND THEN SLAMS SHUT. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 24 MPH, THE STEERING WHEEL FROZE. THE CONTACT EXPERIENCES DIFFICULTY WHEN DRIVING. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE PARTS FOR THE REPAIR WERE ON A NATIONAL BACK ORDER. THERE IS A TSB (NUMBER 10020994) REGARDING THE STEERING INTERMEDIATE SHAFT IN HIGH ROAD SALT AREAS. THE CURRENT AND FAILURE MILEAGES WERE 55,000. UPDATED 4/2/08 *CN UPDATED 04/02/08 *TR

STEERING BECAME HARD AND WOULD CATCH IN CERTAIN TURNING SITUATIONS SO THE CAR FELT AS IF STEERING LOCKED UP. NEEDS INTERMEDIATE STEERING SHAFT REPLACED. CAR WENT INTO SHOP ON FRIDAY 3-7-08. PART IS ON NATIONAL BACK ORDER. NONE ARE AVAILABLE IN USA. A TSB WAS ISSUED 1-2007 CONCERNING REPLACEMENT OF INTERMEDIATE STEERING ASSEMBLY WITH MODIFIED PART IN HIGH SALT AREAS. THE ORIGINAL DESIGN ALLOWS SALT TO GET IN THE UNIVERSAL JOINT AND CORRODE IT CAUSING STEERING TO BECOME DIFFICULT. TOYOTA HAS COME OUT WITH A NEW DESIGN. THEIR FAILURE RATE MUST BE HIGH IF THEY HAVE NO REPLACEMENT PARTS IN THE USA FOR 2 WEEKS AND ONLY STATES WITH ROAD SALT ARE AFFECTED. *TR

ON 5/29/2004 I PURCHASED MY TOYOTA SIENNA. I STARTED HAVING "MYSTERIOUS" LIGHTS COMING ON AT ALL DIFFERENT TIMES. ON 7/15/2004, I WENT OUT TO MY CAR AND IT WOULDN'T START. THIS WAS THE BEGINNING OF A NIGHTMARE. SINCE THEN MY CAR HAS BEEN IN THE SHOP AT LEAST 6 TIMES FOR THIS PROBLEM. I HAVE NOT HAD MY CAR START AT LEAST ONCE A MONTH SINCE I PURCHASED IT. I WOULD USUALLY JUST JUMP THE BATTERY BUT THEY COULD NEVER TELL ME THE REASON WHY IT KEPT ON HAPPENING. THERE WERE TIMES THAT I COULDN'T EVEN LEAVE MY DOORS OPEN FOR 5 MINUTES WITHOUT IT WEARING THE BATTERY DOWN. WHEN THE BATTERY IS CHECKED IT IS ALWAYS FINE. WHEN THE BATTERY IS FULLY CHARGED I HAVE THE INTERIOR LIGHTS TURN ON FOR NO REASON. THEY HAVE PUT IN A NEW BATTERY AND REPLACED THE JBL AUDIO SWITCH BECAUSE THAT HAD BEEN SHOWN TO TURN ON INTERMITTENTLY AND DRAIN THE BATTERY/ENGINE. NEITHER OF THESE SOLUTIONS HAVE WORKED. THEY FINALLY TOLD ME THAT MY CAR HAD TOO MANY "BELLS AND WHISTLES" (WHICH ALL ARE FACTORY INSTALLED) AND THAT I NEED TO CONNECT TO A CAR CHARGER WHEN I COME HOME OR TO GO ON LONG DRIVES AT LEAST ONCE A WEEK. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE SHOULDER PORTION OF THE SEAT BELT BINDS IN THE BEZEL TRIM PIECE. THE AFFECTED SEAT BELT BEZEL IS LOCATED ON THE SHOULDER PORTION ON THE FRONT DRIVER SIDE SEAT. THE SEAT BELT BINDS IN THE BEZEL, AND THE EXTRA WEBBING RESULTS IN AN IMPROPERLY FITTED SEAT BELT ON THE DRIVER. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 26,000 AND CURRENT MILEAGE WAS 28,000.

DRIVER'S SEAT BELT JAMS WHERE IT COMES OUT OF THE SEATBELT GUIDE ASSEMBLY CAUSING EXCESS SLACK IN THE SEAT BELT SO THAT IT IS INOPERABLE. I HAVE ONLY BEEN ABLE TO UNCANNY IT ONCE AND HAVE HAD TO DRIVE IT TO THE DEALERSHIP WITHOUT SEAT BELT PROTECTION TO HAVE THEM UNJAM IT. THEY SOMEHOW YANK IT LOOSE BUT WE HAVE ONLY BEEN ABLE TO DO THIS ONCE (TODAY). IT IS STARTING TO JAM ALMOST EVERY TIME ITS USED NOW AND DESPITE BEING VERY CAREFUL, IT HAS COMPLETELY JAMMED 5 TIMES NOW. IT IS A 2004 TOYOTA SIENNA LIMITED MINIVAN. *TR

BATTERY DEAD. *TR

AT TIMES WHEN THE DRIVER QUICKLY PULLS OUT HIS SHOULDER BELT THE BELT DOUBLES OVER ITSELF INSIDE THE GUIDE ON THE DOOR POST BEHIND AND TO THE LEFT OF THE DRIVER'S SHOULDER. IF THE DRIVER CONTINUES TO PULL THE BELT THE AMOUNT OF OVERLAP INCREASES CAUSING THE BELT TO JAM VERY TIGHLY INSIDE THE BELT GUIDE. WHEN THIS HAPPENS IT IS ALMOST IMPOSSIBLE TO UNDO THE DOUBLED OVER BELT (WITHOUT DAMAGING THE BELT) UNLESS THE TRIM PANEL AND MECHANISM THAT ATTACHES THE BELT GUIDE TO THE CAR FRAME IS REMOVED. THE SHOULDER/SEAT BELT CANNOT BE USED WHEN THE BELT IS DOUBLED OVER AND JAMMED TIGHTLY INSIDE THE GUIDE SINCE THE BELT LENGTH CANNOT BE ADJUSTED. AS SUCH, WHEN THIS FAULT OCCURS, THE DRIVER WOULD BE UNBELTED WHEN OPERATING THE VEHICLE. *TR

AUTOMATIC REAR TAILGATE DOOR SOMETIMES CLOSES BY ITSELF AFTER OPENING, CAUSING POTENTIAL INJURIES TO PEOPLE WHO ARE LEANING INTO THE VEHICLE TO UNLOAD THE VAN. THIS HAPPENS OFTEN, MOSTLY IN THE WINTER ON COLD DAYS. *TR

IN THE WINTER OF 2006 THE GAS STRUTS THAT SUPPORTED THE REAR CARGO DOOR FAILED. THE STRUTS DID NOT FAIL COMPLETELY. IT APPEARS THAT SOME, BUT NOT ALL, OF THE GAS THAT CHARGES THE STRUTS HAS LEAKED OUT. THE PROBLEM MANIFESTS ONLY IN THE COLD WEATHER WHEN THE GAS VOLUME IN THE STRUTS IS LESS DUE TO THE COLD. IN THE SUMMER THE STRUTS PERFORM NORMALLY. *TR

DELAY 2-3 SECONDS WHEN PRESS GAS PEDAL. I THOUGH I AM THE ONLY ONE HAVE THIS PROBLEM. I HOPE SOON TOYOTA CAN SOLVE THIS PROBLEM BECAUSE IF I WILL GET INTO AND ACCIDENT WITH THIS VAN I AM GOING TO HIRE A LAWYER TO SUE THE TOYOTA. *TR

THE AUTOMATIC SLIDING DOORS ON MY TOYOTA SIENNA DO NOT ALWAYS CLOSE. I FIRST NOTICED IT IN THE SUMMER OF 2007 WHEN OCCASIONALLY THE DRIVERS SIDE DOOR WOULD ATTEMPT TO CLOSE BUT THEN WOULD RE-OPEN. I TOOK THE VEHICLE TO THE DEALER IN DECEMBER 2007 AND IT WAS DETERMINED THAT THE REAR HINGE PIN AND BUSHING WAS WORN OUT CAUSING THE REAR OF THE DOOR TO SAG AND NOT ALLOW IT TO BE CLOSED WITHOUT MANUAL INTERVENTION. IF THERE IS NO MANUAL INTERVENTION AND YOU JUST TRY TO CLOSE IT BY PUSHING THE BUTTON THE DOOR ATTEMPTS TO CLOSE A SECOND TIME BUT STILL DOES NOT CLOSE ALL THE WAY AND WILL NOT AUTOMATICALLY RE-OPEN. THUS YOU THINK THE DOOR IS CLOSED BUT IN REALITY IT IS STILL NOT. I CONTACTED TOYOTA'S CUSTOMER CARE ABOUT THE PROBLEM BUT THEY ARE NOT INTERESTED IN EVEN TAKING A FURTHER LOOK SINCE THE VEHICLE IS OUT OF WARRANTY. IF THE PINS AND BUSHINGS CONTINUE TO WEAR THEY WILL EVENTUALLY BREAK DOOR WILL FALL OFF. *TR

1. EVENTS LEADING UP TO THE FAILURE: PRESSING EITHER BUTTON (IN THE MAIN CABIN OR ON THE KEY FOB) TOP OPEN THE POWER REAR LIFT GATE 2. FAILURE AND ITS CONSEQUENCES: UPON REACHING THE FULLY OPENED POSITION (OR VERY CLOSE TO?), THE POWER REAR LIFT GATE REVERSES AND AUTOMATICALLY CLOSES ON THE OPERATOR WITHOUT USER INTERVENTION. SINCE IT'S COMMON TO PROCEED TO EXTRACT CONTENTS FROM THE REAR OF THE VEHICLE AFTER OPENING THE REAR LIFT GATE, INJURY ENSUES DUE TO THE POWERED CLOSING OF THE REAR LIFT GATE ON YOUR HEAD/ARM/SHOULD/CHILD. THIS HAS CAUSED NUMEROUS MINOR INJURIES DUE TO THE SIGNIFICANT FORCE REQUIRED TO PREVENT THE DOOR FROM CLOSING ON THE OPERATOR 3. THE DEALER HAS NOW REPLACED THE REAR LIFT GATE STRUTS TWICE AND IT'S CURRENTLY BEING WORKED ON FOR A THIRD TIME AFTER A COMPLAINT TO TOYOTA CORPORATE. THE FAILURES STILL CONTINUE AND THE DEALER HAS SAID THEY HAVE NO CLUE HOW TO FIX THE PROBLEM (DURING THE SECOND REPLACEMENT OF THE REAR LIFT GATE STRUTS). *TR

THIS IS A SECOND MAJOR LEAK OF POWER STEERING FLUID IN WHICH THE FLUID IS LEAKING INTERNALLY INSIDE THE STEERING RACK. THE FIRST LEAK WAS REPAIRED UNDER TOYOTA WARRANTY ON 3/22/07. THE SECOND EVENT, SAME FAILURE SYMPTOMS FROM 2/17/08. *TR

WHILE DRIVING 55 MPH, MY DRIVERSIDE VENT WINDOW POPPED OUT. STAYING CONNECTED TO THE SIENNA 2004 BY ONLY A WIRE. I PULLED OVER AND TAPED THE WINDOW (NOT BROKEN) BACK ONTO THE VAN. THE WINDOW DID NOT FAIL, NOR DID THE MECHANISM THAT OPENS THE WINDOW. THE ADHESIVE THAT SECURES THE WINDOW TO THE MECHANICAL PART OF THE VENT WINDOW GAVE UP. NO ACID RAIN, VANDALISM, MECHANICAL BREAKDOWN WAS INVOLVED WITH THIS INCIDENT. TOYOTA WILL NOT REPLACE THE GLUING TO MAKE THIS SAFE AGAIN. THEY WANT TO REPLACE THE WHOLE SYSTEM AT MY COST. $500 LATER WE ARE CONSIDERING TRADING IN TO GET A KIA. THANK GOODNESS THE WINDOW DID NOT COME OFF COMPLETELY INTO ONCOMING TRAFFIC. *TR

THE LIFT GATE ON THE VAN SUDDENLY FAILED AND STRUCK ME IN THE HEAD. *TR

TOYOTA SIENNA 2004 REAR POWER LIFT GATE - GAS STRUTS FAILED CAUSING THE LIFT GATE TO FALL BELOW NORMAL OPENING. *TR

AUTOMATIC REAR DOOR ON MY 2004 TOYOTA SIENNA XLE CLOSES WHILE REMOVING ITEMS FROM TRUNK. I WAS REMOVING A STROLLER AND THE THING STARTED CLOSING ON ME AND I HAD TO FALL TO THE FLOOR TO GET OUT OF THE WAY. *TR

STEERING IS NOT SMOOTH. THE WHEEL WILL NOT RETURN TO STRAIGHT FORWARD AFTER A TURN. THIS DEFECT HAS BECOME PROGRESSIVELY WORSE AND NOW HAS REACHED A DANGEROUS LEVEL. *TR

POWER SLIDING DOOR INOPERATIVE STOPPED WORKING NOT REALLY SURE OF THE DATE IT STOPPED WORKING(OUR LEASE WAS APPROACHING THE END) AS WE FOUND SLIDING DOOR TO BE TOO SLOW AND NOT SAFE THEREFORE WE TURNED IT OFF. WE LEASED VEHICLE AND THEREFORE RETURNED IT. TOYOTA PARKWAY IN HAMILTON,ONTARIO,CANADA SERVICE PERFORMED A DIAGNOSTIC TEST TO TELL ME THE CABLE AND MOTOR ON THE POWER DOOR NEEDED REPLACING. WE WERE INFORMED IT WOULD COST OVER $2,000 TO FIX THE DOOR(CABLE AND MOTOR) I WAS GIVEN THE OPTION TO TAKE ELSEWHERE FOR A QUOTE. WHERE I HAD IT FIXED SAID THERE WAS NOTHING WRONG WITH THE MOTOR IT DID NOT COST ME $2,000. I RETURNED IT TO TOYOTA WITH THE DOOR WORKING. I SPOKE TO THE GENERAL MANAGER (PARKWAY TOYOTA) AND HE MENTIONED THERE WERE PROBLEMS WITH THE POWER DOORS. HE REFUSED TO COVER MY COSTS AS I DID NOT HAVE IT FIXED AT TOYOTA. I WAS NOT TOLD THAT THEY WOULD TAKE CARE OF IT IN THE BEGINNING. BOTH SLIDING DOORS FREEZING SHUT IN COLD WEATHER- PASSENGERS HAD TO GO OUT THE HATCH DOOR I HAVE HEARD OF MELTING ICE POOLING ON THE DOOR BUT NOTHING DONE TO CORRECT. WE RETURNED VEHICLE FED UP BY THIS POINT. TOO MANY RECALLS AND ISSUES FOR A TOYOTA. *TR

THE TOYOTA, SIENNA MINIVAN HAS A "SAFETY" FEATURE ON IT SO THAT WHEN A WINDOW IS OPEN THE SIDE DOORS WILL NOT LOCK SHUT WHEN THEY ARE OPENED. THIS IS NOT A SAFETY FEATURE AND RESULTS IN MISHAPS AND POSSIBLY INJURY, ESPECIALLY IF THE CAR IS PARKED ON A DECLINE. FOR EXAMPLE, IF THE WINDOWS ARE OPEN AND YOU WANT TO HELP YOUR INFANT, TODDLERS OR OTHER CHILDREN OUT OF THE CAR, THE SIDE CAR DOOR WILL NOT LOCK SHUT AND COMES SLAMMING INTO THE PEOPLE. IT MAKES NO SENSE FOR THE CAR TO BE DESIGNED THIS WAY AND EVERY SUMMER ONE OF MY KIDS GETS HIT IN THE HEAD, ARM OR I GET HIT BY THIS DOOR SLAMMING INTO US. PLEASE CHECK INTO THIS. THANK YOU. *TR

THE SLIDING DOOR ON THE DRIVER'S SIDE OF MY 2004 SIENNA HAS FAILED REPEATEDLY IN THE LAST TWO YEARS. THE FULL ASSEMBLY FOR THE DOOR MECHANISM (CABLE AND MOTOR) HAVE ALREADY BEEN REPLACED TWICE, AND IT IS ALREADY BREAKING AGAIN. ONCE THE SYSTEM FAILS, THE DOOR BECOMES FULLY INOPERABLE AND CANNOT BE OPENED/CLOSED MANUALLY. FROM WHAT I HAVE OBSERVED DIRECTLY, IT SEEMS THAT SOMETHING ALONG THE CABLE TRACK IS WEARING AWAY THE PLASTIC COATING ON THE CABLE (I KNOW BECAUSE THE PLASTIC IS PARTIALLY DANGLING OFF THE CABLE BELOW THE REAR WINDOW, JUST LIKE IT DID LAST TIME). THE LAST TIME THE CABLE ASSEMBLY WAS REPLACED, A LARGE PORTION OF THE PLASTIC HAD PEELED AWAY LEAVING THE CABLE STRIPPED BARE. FORTUNATELY, THE DOOR FAILED BEFORE THE CABLE ACTUALLY SNAPPED FROM WEAR-DOWN AS I HAVE READ IN OTHER CASES. IT JUST DOESN'T SEEM RIGHT THAT THE DOOR ASSEMBLY CONTINUES TO FAIL EVERY 6 TO 8 MONTHS. THERE DEFINITELY HAS TO BE A MANUFACTURER DEFECT. *TR

THE AUTOMATIC REAR HATCH OF MY 2004 SIENNA WILL NOT STAY OPEN.. THE SAFETY FEATURE IS NOT WORKING AND IT CONTINUES TO CLOSE EVEN IF YOU ARE STANDING UNDERNEATH IT.. IT WILL NOT STAY OPEN.. DANGEROUS FOR ME AND THE KIDS! *CN

TWICE I HAVE HAD A TIRE STUD BREAK WHILE REPLACING A TIRE, SPECIFICALLY THE LEFT FRONT WHEEL ON MY 2004 TOYOTA SIENNA WITH ALUMINUM WHEELS. BOTH TIMES THE LUG NUT WAS BEING TORQUED TO THE CORRECT SETTING OF 76 FT-LBS. *TR

THE REAR AUTOMATIC LIFT-GATE OF MY 2004 TOYOTA SIENNA IS DEFECTIVE. APPROXIMATELY 50% OF THE TIME THE LIFT-GATE OPENS AND IMMEDIATELY STARTS TO CLOSE ON TOP OF YOUR HEAD. IT'S GOTTEN SO BAD THAT MY FAMILY NOW PUSHES THE BUTTON TO OPEN THE REAR LIFT-GATE WHILE WE STAND CLEAR AND THEN WHEN IT REVERSES, WE KEEP PUSHING THE BUTTON ON THE REMOTE OVER AND OVER UNTIL FINALLY THE REAR LIFT-GATE WILL STOP REVERSING AND STAY UP. ONLY THEN CAN WE DUCK UNDER THE DOOR TO GET WHAT WE NEED OUT OF THE BACK. IN THE EARLY STAGES OF THE PROBLEM, FAMILY MEMBERS WERE WHACKED OVER THE HEAD AT LEAST A DOZEN TIMES. IT DIDN'T TAKE LONG TO LEARN THAT THE REAR LIFT-GATE CANNOT BE TRUSTED. IT BEGAN AS AN INTERMITTENT PROBLEM, BUT IT HAPPENS EVERY DAY NOW. THE DEALERSHIP SAID THIS MORNING THAT THE PROBLEM IS NOT UNDER WARRANTY. *TR

VENT WINDOW BLEW OFF TOYOTA SIENNA VAN WHILE PARKED IN DRIVEWAY, NO VANDALISM WAS INVOLVED MY HUSBAND WAS IN GARAGE, POTENTIALLY DANGEROUS SITUATION IF I HAD BEEN DRIVING ON HIGHWAY OR KIDS WERE IN THE CAR. *TR

THE LIFT SUPPORTS ON THE REAR LIFT GATE OF OUR 2004 TOYOTA SIENNA HAS FAILED AGAIN DURING THE MIDDLE OF DECEMBER 2007. THE REAR LIFT GATE STRUCK MY WIFE ON HER HEAD/SHOULDER BUT LUCKILY DID NOT CAUSE HER SERIOUS INJURY WHEN IT FAILED TO REMAIN OPEN. WE HAD THE SAME PROBLEM IN NOVEMBER 2005. AT THAT TIME THE REPAIR/REPLACEMENT WAS COVERED BY WARRANTY. THIS TIME, BEING THAT THE MILEAGE IS NOW PLUS 46000, WE THOUGHT THAT THE EXTENDED "BUMPER TO BUMPER" WARRANTY OFFERED BY THE AUTO DEALER WOULD COVER THE REPLACEMENT AGAIN BUT WAS INFORMED THAT THE WARRANTY DID NOT COVERED STRUTS, SHOCKS ETC. WE PURCHASED THE VEHICLE NEW IN AUGUST OF 2004 AND IN NOVEMBER OF 2005 THE SUPPORTS FAILED. AFTER BEING REPLACED THEY FAILED AGAIN IN DECEMBER OF 2007. THE VEHICLE IS USED BY MY WIFE FOR TRANSPORTATION TO AND FROM WORK AND OTHER NORMAL USAGE. OBVIOUSLY SOMETHING IS WRONG WITH THE DESIGN OF THE SUPPORTS. *TR

I HAVE A TOYOTA SIENNA 2004 XLE WITH POWER ASSIST LIFT GATE. THE REAR LIFT PATE OPENED THEN IMMEDIATELY CLOSED. IT HAS HIT ME ON THE HEAD SEVERAL TIMES. AND MY 18 MONTH OLD DAUGHTER ONCE. *TR

2004 TOYOTA SIENNA WITH TAILGATE FAILURE. CONSUMER STATES THAT TAILGATE FELL WHEN IT WAS OPENED. LUCKILY THE CHILD WAS ABLE TO MOVE QUICK ENOUGH SO NO INJURY OCCURRED. CONSUMER BELIEVES THE HYDRAULIC SYSTEM FAILED. *KB THE CONSUMER WAS TOLD THE TRUNK STRUTS AND BRACKETS NEEDED TO BE REPLACED. *JB

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR HATCH SUPPORT STRUTS FAILED AND NEARLY CAUSED SEVERE INJURY TO A PASSENGER. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CONTACT NOTICED THAT THE VEHICLE HAD NOT BEEN OPERATING CORRECTLY FOR A PERIOD OF TIME PRIOR TO THE FAILURE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS APPROXIMATELY 60,000.

TOYOTA SIENNA LE, REAR HATCH LIFT GATE STRUTS FAILED - STRUTS DO NOT SUPPORT LIFT GATE ANYMORE, MUST BE HELD OR PROPPED OPEN TO PREVENT CLOSING ON PERSON. *TR

2004 TOYOTA SIENNA XLE LIMITED AWD. POWER LIFTGATE DOES NOT FULLY OPEN UP WHEN I TRY TO OPEN THE LIFTGATE WITH THE SWITCH AT THE DRIVER'S CONSOLE. MANUALLY OPEN THE LIFTGATE DOES THE SAME. THIS PROBLEM STARTED HAPPENING SOMETIME IN OCTOBER, 2007 AND NOW THE LIFTGATE OPENING IS GETTING LOWER THAN FIRST EXPERIENCED. I HIT MY HEAD ON THE LIFTGATE FEW TIMES.*CN

THE LIFT GATE STRUTS ON MY 2004 TOYOTA SIENNA WITHOUT THE POWER FUNCTION FAILED UNEXPECTEDLY AND SMACKED MY WIFE IN THE HEAD. FORTUNATELY, SHE ONLY HAD A LITTLE KNOB ON HER HEAD AND NOTHING MORE SERIOUS. THANKS GOODNESS ONE OF MY KIDS WASN'T LOADING SOMETHING AT THE TIME. THEY MIGHT HAVE BEEN CRUSHED. I WAS LOOKING FOR REPLACEMENT PARTS ONLINE AND SAW THAT THERE'S QUITE A FEW PEOPLE HAVING THIS SAME ISSUE AND THOUGHT I'D REGISTER A COMPLAINT. I'M 38 AND HAVE NEVER HAD ANY SORT OF LIFT STRUT FAILURE ON ANY OF MY VEHICLES. THIS IS PARTICULARLY TROUBLING GIVEN THE WEIGHT OF THE GATE AND IMMEDIATE FAILURE OF THE PART. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR SIDE DOOR WAS INOPERABLE DUE TO RUSTED GUIDE WIRES. THE DEALER STATED THAT NORMAL WEAR AND TEAR CAUSED THE FAILURE. AS OF DECEMBER 27, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 101,000. THE ENGINE SIZE AND VIN WERE UNAVAILABLE.

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 10-15 MPH, THE STEERING WHEEL VIBRATED AND HE HEARD A CLUNKING NOISE WHEN HE MADE A TURN. THE DEALER STATED THAT THERE WAS A DEFECT FOR THE INTERMEDIATE STEERING SHAFT. THE STEERING SHAFT WAS REPLACED WITH AN UPGRADED PART. THERE HAD BEEN NO OTHER OCCURRENCES SINCE THE REPLACEMENT. THE CURRENT AND FAILURE MILEAGES WERE 68,000. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE ATTEMPTING TO OPEN THE REAR DOOR WITH LIFT GAGE BUTTON THE DOOR OPENS A FEW INCHES AND WILL NOT STAY OPEN, IT CLOSED WITH FORCE AND WITHOUT WARNING. THE STRUTS HAVE FAILED WHEN ATTEMPTING TO MANUALLY HOLD THE DOOR IN THE UPRIGHT POSITION. THE POWER CYCLES AUTOMATICALLY ENGAGED WHILE ATTEMPTING TO MANUALLY LIFT THE DOOR. THE DEALER ADVISED THE CONTACT TO DISCONNECT THE BATTERY THEN RECONNECT IT TO RESET THE COMPUTER; HOWEVER, THAT DID NOT CORRECT THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 29,000. UPDATED 01/17/08 *BF THE CONSUMER STATED THE DEFECT IS STILL AFFECTING THE VEHICLE TO DATE. UPDATED 01/17/08 *TR

I OWN A 2004 TOYOTA SIENNA XLE MINIVAN. THE REAR HATCH ON MY VAN UNEXPECTEDLY CLOSE BY ITSELF WHEN IT WAS IN THE "OPEN" POSITION. THE DOOR CAME DOWN ON MY SHOULDER AS I WAS UNLOADING THE VAN AND PROMPTLY WENT BACK UP. *TR

I HAVE A 2004 TOYOTA SIENNA MINIVAN WHICH THE TAIL GATE DOOR WILL NOT STAY OPEN AND HAS FALLEN DOWN ON ME, I WAS NOT INJURED, BUT MY GRANDCHILDREN RIDE IN THIS CAR AND SOMETIMES LEAVES THINGS IN AND SHOULD THEY GO IN THIS CAR WITHOUT MY KNOWING. *TR THEY COULD POSSIBLE GET KILLED BY IT COMING DOWM AUTOMATICALLY ON THEM, AND YOU CAN'T STOP IT FROM CLOSING.IF YOU OPEN IT MANUALLY IT WILL NOT STAY UP YOU HAVE TO HOLD IT OPEN WITH ONE HAND AND GRAB WHAT YOU NEED WITH THE OTHER AND THEN IT SLAMS DOWN HARD AND FAST. THIS IS A POSSIBLE LIFE THREATING DOOR,IT COULD CRUSH AND KILL SOMEONE INSTANLY, OR SEVER A LIMB.IT NEEDS TO BE RECALLED.!!!!!!

THE POWERED LIFTGATE OF MY 2004 SIENNA DOESN'T STAY UP WHEN OPEN. IT CLOSES REGARDLESS OF SOMEONE BEING UNDER. I PERSONALLY GOT HURT WHEN THE DOOR CLOSED ONE TIME AND MY SON ALMOST GOT PINNED DOWN AS WELL. I AM SEEING ON THE INTERNET A LOT OF PEOPLE HAVING THE SAME PROBLEM AND YET I AM SURPRISED THAT TOYOTA HAS NOT ISSUED A RECALL FOR SUCH A SERIOUS ISSUE. I AM TAKING MY CAR TO THE DEALER TO GET THIS FIXED SINCE I CANNOT OPEN THE LIFTGATE ANYMORE DUE TO THIS ISSUE. I BELIEVE THIS IS A PROBLEM WITH THE GAS STRUTS THAT ARE DEFECTIVE. AFTER TALKING TO MY DEALER, THIS ONE DOESN'T SEEM TO THINK THIS IS A SERIOUS ISSUE AND THAT THEY SHOULD TAKE CARE OF IT AT NO CHARGE. FYI I ALREADY REPLACED THESE GAS STRUTS ONCE (YES THIS WILL BE THE 3RD SET IN 4 YEARS!). *TR

MY TOYOTA SIENNA WITH POWER LIFT GATE HAS BECOME UNRELIABLE AND WILL INITIATE CLOSURE WITHOUT WARNING OR INITIATION. REPLACING THE HYDRAULIC SUPPORT STRUTS HAS NOT CORRECTED THIS PROBLEM. WHEN I SEARCH THE INTERNET I FOUND THAT THIS WAS A COMMON COMPLAINT. IT COULD CAUSE INJURY OR DEATH IF THE DOOR INITIATES CLOSURE WHEN A PERSON IS NOT EXPECTING IT AND VULNERABLE. *TR

MY WIFE AND I OWN A 2004 TOYOTA SIENNA XLE WITH A POWER REAR DOOR. THIS MORNING THE REAR DOOR OPENED NORMALLY; HOWEVER, AS SOON AS THE DOOR OPENED COMPLETELY IT CLOSED IMMEDIATELY HITTING ME IN THE BACK OF THE HEAD. I ATTEMPTED TO OPEN THE DOOR USING THE INTERIOR BUTTON AS WELL AS THE REMOTE; THE DOOR CLOSED IMMEDIATELY REGARDLESS OF WHICH METHOD I USED. I ALSO TRIED PUSHING UP ON THE DOOR AS IT CLOSED WHICH WORKED BUT TOOK A GREAT DEAL OF EFFORT. IF MY FIVE YEAR OLD WAS UNDER THE DOOR HE WOULD NOT BE ABLE TO HOLD THE DOOR BACK AND MAY BE SERIOUSLY INJURED. I OPENED THE DOOR ABOUT FIVE TIMES BEFORE THE DOOR STAYED OPEN. *TR

IN THE PAST 5 MONTHS, I HAVE BEEN HAVING PROBLEMS WITH THE AUTOMATIC SLIDING DOORS ON BOTH SIDES OF THE VAN. AFTER ACTIVATING THE CLOSE BUTTON ON THE SIDE OR WITH THE REMOTE, THE DOORS CLOSE AND THEN RE-OPEN BY THEM SELVES REPEATEDLY. ON SEVERAL OCCASIONS WE HAD CLOSED THE DOOR AND DRIVEN OFF AND THE DOOR WOULD OPEN BY IT SELF. THIS IS DANGEROUS, SOMEONE OR SOMETHING COULD HAVE FALLEN OUT. WHEN THE DOORS WILL NOT STAY CLOSED, YOU HAVE TO PHYSICALLY USING YOUR BODY TO PUSH AND HOLD THE DOOR IN THE CLOSE POSITION TO MAKE IT STAY CLOSED. I TOOK IT TO THE DEALER AND THEY CHARGED ME 2 HRS LABOR TO LOOK AT IT AND THEY COULD NOT REPLICATE THE PROBLEM. THEY SAID IF IT KEEPS HAPPENING HE SUGGESTED CHANGING ALL THE LOCK BUTTONS AND A NEW ECU FOR ABOUT $900 AS I AM OUT OF WARRANTY AS OF THIS PAST MARCH. THIS IS CRAZY AND DANGEROUS. *TR

YESTERDAY, MY WIFE OPENED THE POWER REAR DOOR OF OUR 2004 SIENNA XLE TO GET SOME ITEMS FROM THE INSIDE OF THE VAN. AS THE DOOR GOT TO THE APEX, SHE STARTED TO REACH INTO THE CAR, BUT THE DOOR SLAMMED DOWN VIOLENTLY HITTING HER IN THE BACK. WE HAD NEVER HAD A PROBLEM BEFORE SO SHE TRIED IT AGAIN, BUT STOOD BACK THIS TIME. THE POWER DOOR SLOWLY LIFTED UP AND THEN SUDDENLY SLAMMED DOWN. THIS IS A HEAVY DOOR SO YOU WOULD NOT WANT TO BE HIT IN THE HEAD OR BODY WHEN IT SLAMS DOWN. I GOT THE SAME RESULTS WHEN I TRIED IT. APPARENTLY TOYOTA HAS A SERVICE BULLETIN OUT ABOUT THIS PROBLEM AND THERE IS AN ONGOING INVESTIGATION. I SURE HOPE THIS GETS FIGURED OUT BEFORE A CHILD GETS HURT! TOYOTA DEALER ACKNOWLEDGED THE PROBLEM AND IS WORKING WITH TO REPLACE NECESSARY PARTS FOR LITTLE TO NO COST. *TR

HAD TO REPLACE COMPLETE SET TWICE OF RUN FLAT TIRES ON VEHICLE WITHIN THREE YEARS OF NEW PURCHASE ALTHOUGH HAVE UNDER 30,000. *TR

AFTER OPENING THE POWER REAR HATCH ON MY SIENNA 2004 MINIVAN THE REAR HATCH CLOSES AUTOMATICALLY. WHEN IT STARTS TO CLOSE YOU CAN NOT STOP IT FROM CLOSING. LUCKILY NO ONE HAS BEEN INJURED. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE AUTOMATIC DRIVER SIDE DOOR BEGAN TO HAVE DIFFICULTY OPENING AND CLOSING ON SEVERAL OCCASIONS. APPROXIMATELY ONE MONTH LATER, THE TOP HINGE FROM THE DRIVER SIDE AUTOMATIC DOOR DETACHED FROM THE VEHICLE, BUT THE LOWER HINGE REMAINED IN TACT. THE DEALER WAS NOTIFIED AFTER EACH FAILURE AND NOW THEY HAVE REPLACED THE HINGE, MOTOR, AND DOOR CABLE. THE CURRENT MILEAGE IS 72,750 AND FAILURE MILEAGE WAS 72,000. UPDATED 01/08/08 *BF

FRONT SEAT PASSENGER UNFASTENED FRONT SEAT BELT WHEN EXITING VEHICLE AND NOTED THAT SEAT BELT WOULDN'T RETRACT. *TR

REAR HATCH CLOSES ON PERSON WITHOUT WARNING. REAR HATCH DOES NOT STAY OPEN. *TR

POWER REAR HATCH WILL NOT FULLY OPEN AND CLOSES ON ITS OWN. VEHICLE HAS 36100 MILES AND ITS WARRANTY EXPIRED IN AUG 2007. COULD CAUSE POTENTIAL INJURY AND OR DEATH. *TR