Page 24 of 42 · complaints 1,151–1,200 of 2,062

2004 Toyota Sienna complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Equipment › Other › Labels
Filed Nov 9, 200964,000 milesCA

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. HE RECEIVED RECALL NOTICE NUMBER 09V234000 (EQUIPMENT:OTHER:LABELS) IN EARLY NOVEMBER. WHEN HE CONTACTED THE DEALERSHIP, HE WAS ADVISED THAT THEY WOULD NOT HONOR THE RECALL. HE SPECULATED THAT THE FAILURE REFERENCED IN THE RECALL CAUSES THE VEHICLE TO VIBRATE WHEN ACCELERATING PAST 75 MPH. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 64,000.

Vehicle Speed Control
Filed Nov 9, 200997,500 milesGA

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. AFTER LEAVING A COMPLETE STOP, THE VEHICLE ACCELERATED 15 MPH PAST THE INTENDED SPEED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. A TECHNICIAN CONCLUDED THAT THE ECM NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 97500.

Structure › Body › Door
Filed Nov 5, 200968,000 milesMD

POWER PASSENGER SIDE SLIDING DOOR CABLE SNAPPED DOOR IS INOPERABLE FROM INSIDE AND OUTSIDE. *TR

Engine and Engine Cooling › Exhaust System
Filed Nov 4, 200969,953 milesMO

ENGINE CODE P2241 COME ON SEVERAL TIMES. TOYOTA SHOULD COVER THIS UNDER EMISSION WARRANTY. IT HAPPEN 3 TIMES, IN 07/10/2007, THEN IN 2008 AND NOW AGAIN. *TR

Structure › Body › Door
Filed Nov 3, 200990,000 milesIN

THE POWER SLIDING DOOR ON MY SIENNA STOPPED WORKING BECAUSE THE CABLE SNAPPED. THE CABLE HAS A PLASTIC COATING WHICH FELL OFF PART OF IT AND ALLOWED THE WIRE UNDERNEATH TO RUST SINCE IT IS EXPOSED TO THE ATMOSPHERE. I MANAGED TO FORCE THE DOOR CLOSED AND IT IS NOW INOPERABLE. THIS IS A SAFETY PROBLEM - WHAT IF THERE WERE A WRECK? THIS IS POOR DESIGN AND COULD CAUSE LOSS OF LIFE AND SHOULD BE FIXED BY TOYOTA. IT IS AN EXPENSIVE REPAIR - DUE TO THE DESIGN FLAW OF HAVING THIS CABLE BE SO DIFFICULT TO REPLACE, SO PEOPLE - LIKE ME - AREN'T HAVEING IT DONE BECAUSE WE CAN'T AFFORD IT. THIS ISN'T "NORMAL WEAR AND TEAR". *TR

Structure › Body › Door
Filed Nov 3, 2009137,000 milesMI

2004 TOYOTA SIENNA VAN AUTO SLIDING DOOR CABLE FAILED AND DOOR WAS STUCK OPEN. CABLE CAN NOT BE REPLACED BY ITS SELF MOTOR AND CABLE NEED TO BE INSTALLED AT A PRICE OF $1,000.99 IN PARTS NOT INCLUDING THE 5 HOURS OF LABOR. *TR

Latches/Locks/Linkages
Filed Nov 3, 2009128,000 milesPA

THE POWER SLIDING DOOR OF OUR 2004 SIENNA STOPPED WORKING WHEN THE CABLE SNAPPED. IT WORKED MANUALLY FOR A WHILE BUT IS NOW SHUT AND WILL NOT OPEN AT ALL. THE COST TO REPAIR IS OUTRAGEOUS AND I AM CONCERNED IN AN ACCIDENT THAT DISABLES THE DOORS ON THE LEFT SIDE THAT MY CHILDREN WILL NOT BE ABLE TO EXIT THE VEHICLE. *TR

Structure › Body › Door
Filed Nov 2, 200943,000 milesCA

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE PASSENGER SIDE DOOR WILL NOT OPEN. THE DEALER WILL DISABLE THE DOOR BECAUSE THE COMPLETE REPAIR WAS TOO EXPENSIVE. THE TOYOTA MANUFACTURER HAS NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 43,000.

Structure › Body › Door
Filed Nov 2, 2009128,000 milesNY

TOYOTA SIENNA MINIVAN SLIDING DOOR WILL NOT OPEN/CLOSE - GOT STUCK IN THE OPEN POSITION. *TR

Structure
Filed Oct 30, 200964,000 milesCA

DURING THE NORMAL OPERATION OF THE DRIVER'S SIDE AUTOMATIC SLIDING DOOR, THE CABLE SNAPPED AND GOT CAUGHT SO THAT THE DOOR COULD NOT FULLY OPEN OR FULLY CLOSE. IT WAS NECESSARY TO CUT THE CABLE OUT AND OPERATE THE DOOR MANUALLY TO GET THE DOOR TO SHUT AT ALL. THE QUOTE TO REPAIR THE PROBLEM WAS $1232.12. *TR

Electrical System
Filed Oct 28, 2009NY

NO PERTINENT EVENTS OTHER THAN PRESSING THE BUTTON TO OPEN THE AUTOMATIC RIGHT PASSENGER DOOR, THE CABLE WIRE BROKE. WE BROUGHT TO THE TOYOTA DEALERSHIP AND WE WERE TOLD THAT IT WILL COST ABOUT $1500 TO FIX IT. *TR

Structure
Filed Oct 26, 2009107,500 milesMA

MY 2004 TOYOTA SIENNA AUTOMATIC SLIDING DOOR MECHANISM STOPPED WORKING AND WE WERE UNABLE TO OPEN THE DOOR ON THE PASSENGER SIDE. IT IS CLEAR FROM FORUMS ON THE INTERNET THAT THIS IS A WIDESPREAD PROBLEM. *TR

Structure
Filed Oct 25, 200994,500 milesIN

TOYOTA SIENNA 2004 SLIDING DOOR MOTOR CABLE WAS TOTALLY RUSTED AND SNAPPED. SLIDING DOOR IS NOT OPERABLE. SLIDING DOOR WIRE IS TOTALLY RUSTED DURING NORMAL USE. AS S RESULT, DOOR WAS JAMMED AND NEITHER CAN BE CLOSED NOR OPENED. TOYOTA DOES NOT SELL CABLE SEPARATELY, SHOULD PURCHASE WHOLE MOTOR ASSEMBLY INSTEAD. SIMILAR CABLE COST IS AROUND 10 DOLLAR (FROM HARDWARE STORE) BUT MOTOR ASSEMBLY IS AROUND 1500 DOLLAR. *TR

Structure
Filed Oct 21, 200984,097 milesCA

WE HAVE A 2004 TOYOTA SIENNA XLE THAT HAS JUST SUFFERED A FAILURE OF THE POWER SLIDING DOOR, CAUSING IT TO BECOME STUCK IN THE OPEN POSITION. MY WIFE WAS FORCED TO DRIVE WITH TWO YOUNG CHILDREN IN THE BACK SEAT AND THE SIDE DOOR WIDE OPEN. THIS IS EXTREMELY UNSAFE AND DEMANDS A RECALL. APPARENTLY THE CABLE WAS FRAYED BY A FAILED HINGE, AND I HAVE READ MANY COMPLAINTS ABOUT THIS PROBLEM. THIS IS A 5-YEAR-OLD MINIVAN WITH 84,000 MILES. HOW IS TOYOTA ALLOWED TO IGNORE SUCH A BLATANT SAFETY DEFECT TO THEIR CARS THAT OCCURS WITHIN THE FIRST 3 TO 5 YEARS? IT IS OUT OF WARRANTY AND THEY WILL PROVIDE NO MEASURES FOR REPAIR, BUT NO REASONABLE PERSON WOULD EVER EXPECT THE DOORS OF A CAR TO BE THE FIRST THING TO STOP WORKING, AND IN THAT SHORT A PERIOD OF TIME. THIS IS UNACCEPTABLE AND DANGEROUS AND SIMPLY SHAMEFUL FROM A QUALITY MANUFACTURER ON A $38,000 VEHICLE. I AM SURE YOU ARE HEARING LOTS OF COMPLAINTS ABOUT THIS DOOR HINGE AND CABLE MOTOR. THE DEALER HAS QUOTED A REPAIR AROUND $2,000 INCLUDING WORK AT A BODY SHOP WELDING ON THE NEW HINGE. MEANWHILE, I'M WONDERING ABOUT THE OTHER DOOR. WILL IT BE ANOTHER $2,000? PLEASE ISSUE A RECALL NOW!!! *TR

Structure
Filed Oct 18, 200957,000 milesMA

WE HAVE A 2004 SIENNA WITH AUTO-SLIDING DOOR FOR PASSENGER SIDE. THE VAN HAS AROUND 57000 MILES. IT IS RAINING/SNOWING TODAY AND THE PASSENGER DOOR COULDN'T BE CLOSED. MY WIFE AND MY KID IS STUCK IN NEWTOW, 30 MIN AWAY FROM HOME. THE PASSENGER SIDE DOOR CAN'T BE CLOSED MANUALLY. THE OUTSIDE TEMP IS AROUND 35 DEGREE. BY READING THE INTERNET, IT LOOKS LIKE MANY 2004 SIENNA OWNER HAVE THE SAME ISSUE. I CONSIDER IT AS A SAFETY ISSUE SINCE MOST VAN OWNERS HAVE YOUNG KIDS IN THE VAN. IF THE DOOR IS STUCK IN THE WINTER TIME, IT IS A BIG PROBLEM. *TR

Structure
Filed Oct 17, 2009134,000 milesNJ

I OWN A 2004 TOYOTA SIENNA XLE MODEL. THE SLIDING DOOR CABLES PLASTIC/RUBBER SHIELD BEGAN TO PEEL OFF AND NOW THE DOOR WON'T CLOSE IN AUTOMATIC MODE BECAUSE IT ALWAYS SENSE RESISTANCE. I TRIED TO DISABLE THE AUTOMATIC MODE AND PUT THE DOORS ON MANUAL MODE, BUT IT'S NEARLY IMPOSSIBLE TO MOVE THIS DOOR AS SOMETHING SEEMS TO BE STUCK. DID A SEARCH ON THE WEB AND IT SEEMS LIKE ALMOST EVERYONE IS HAVING THIS PROBLEM NOW THAT THIS MODEL IS GETTING TO BE 4-5 YEARS OLD. SOME SAYS TO CUT THE CABLE IN ORDER TO GET THE DOOR TO OPERATE SMOOTHLY IN MANUAL MODE. BUT I DON'T WANT TO TAKE THE CHANCE. TOYOTA REALLY SHOULD HAVE A RECALL ON THIS MAJOR DESIGN FLAW AND SAFETY HAZARD. THANK YOU. *TR

Structure
Filed Oct 15, 2009MA

WE HAVE A 2004 TOYOTA SIENNA. WE HAVE DISCOVERED THAT THE CABLE ON DRIVER SIDE OF THE SLIDING DOOR HAS RUSTED/ROTTED AND SNAPPED OFF. WE HAVE CALLED TOYOTA ABOUT THIS ISSUE AND THEY INFORMED US THAT THE DOORS ARE NOT COVERED. WE FEEL THAT THIS IS A SAFETY ISSUE AS THE DOORS ONLY OPEN PART WAY. WE HAVE FOUND THAT THERE WAS NO RECALL ON THIS ISSUE. PLEASE LOOK INTO THIS ASAP. JUST PICTURE YOUR CHILDREN TRAPPED IN THE VAN DURING AN ACCIDENT- THESE DOORS ARE TOO HEAVY FOR THEM IN MANUAL MODE. THIS IS HAPPENING TO MANY TOYOTA VEHICLES, TO THE POINT WHERE THIS NEEDS TO BE AIRED ON NATIONAL TELEVISION FOR TOYOTA TO STEP UP AND STAND BEHIND THEIR VEHICLES. THIS IS ABOUT SAFETY AND OUR CHILDREN - NOT JUST A BONUS FEATURE. HELP US TO KEEP OUR CHILDREN SAFE IN THESE FAMILY BUILT VEHICLES! PLEASE!!! *TR

Structure
Filed Oct 15, 2009MA

THE DOORS ON MY 2004 TOYOTA MINIVAN HAVE BEEN FREEZING EVERY WINTER SEASON SINCE 2006. CANADA TOYOTA HAS MADE THIS A RECALL ITEM, BUT THE UNITED STATES WILL NOT? I FIND THIS TO BE ABSURD - ESPECIALLY WHEN CHILDREN HAVE TO CLIMB UP THROUGH THE FRONT SEATS TO GET OUT OF VEHICLES. THIS COULD BE FATAL IN AN ACCIDENT IF THE DOORS CAN NOT BE OPENED. I HAVE CONTACTED TOYOTA DEALER AND THEY CLAIM TO USE WRENCH GREASE TO LUBE THE DOORS TO HELP AND PREVENT FROM STICKING. I LIVE IN NEW ENGLAND AND THE DOORS HAVE ALREADY STARTING FREEZING SHUT THIS YEAR (OCT 2009). THIS IS EXTREMELY FRUSTRATING, THIS ISN'T A CHEAP VEHICLE AND IT WAS PURCHASED FOR FAMILY USE. TOYOTA HAS REALLY FAILED THE AMERICAN PUBLIC WITH THEIR MINIVANS. I WOULD HAVE USED THIS AVENUE TO COMPLAIN YEARS AGO - I HAVE BEEN WASTING MY TIME TRYING TO WORK WITH THE TOYOTA COMPANY. PLEASE HELP *TR

Latches/Locks/Linkages
Filed Oct 12, 200980,000 milesIL

ELECTRIC SIDE DOORS OPENER BECOMES JAMMED WHEN CABLE FRAYS AND BREAKS. THIS HAPPENED ON THE LEFT DOOR, THEN THE RIGHT DOOR WOULDN'T OPEN. LIBERTYVILLE ILLINOIS DEALERSHIP HAD TO PULL THE FUSE THAT CONTROLS THE CIRCUIT THAT OPERATES THE 2 SIDE DOORS AND THE REAR DOOR. ALL 3 DOORS OPERATE MANUALLY. *TR

Latches/Locks/Linkages
Filed Oct 8, 200935,441 milesNV

THE POWER SLIDING DOOR ON AN '04 TOYOTA SIENNA WOULD NOT STAY OPEN WHEN THE VEHICLE WAS ON A SLIGHT INCLINE. OTHER TIMES, IT WOULD NOT CLOSE PROPERLY. ON A NUMBER OF OCCASIONS, AFTER THE DOOR WAS OPENED IT BEGAN TO CLOSE BY ITSELF HITTING THE PERSON WHO WAS REACHING INTO THE VEHICLE, WHILE THE DOOR WAS CONTINUING TO TRY TO CLOSE. IT TOOK A LOT OF FORCE TO STOP THE DOOR FROM CLOSING. ON ONE OCCASION THE FORCE OF THE DOOR CLOSING BRUISED MY WIFE'S RIGHT ARM. THIS IS A DEFINITE SAFETY ISSUE. SOMEONE COULD BE SERIOUSLY INJURED, INCLUDING BEING CRUSHED BETWEEN THE DOOR AND PILLAR. THIS PROBLEM WAS REPORTED TO THE DEALER ON THREE DIFFERENT VISITS OVER A SIX MONTH PERIOD. ON EACH VISIT THE TECHNICIAN REPORTED "NO PROBLEM FOUND" OR "WORKING PER DESIGN AND INTENT AT THIS TIME." ON THE LAST VISIT, AFTER THE TECHNICIAN FOUND NOTHING AGAIN, I WENT OUT WITH THE SERVICE ADVISOR AND WAS ABLE TO DEMONSTRATE THE PROBLEM. AFTERWARD THE SHOP FOREMAN FOUND THAT THE REAR HINGE BUSHINGS WERE WORN. AFTER THE BUSHINGS WERE REPLACED, THE DOOR WORKED AS IT SHOULD. TOYOTA CLAIMS THIS WOULD HAVE BEEN COVERED UNDER THE ORIGINAL 36 MO. / 36,000 MILE WARRANTY, BUT NOT UNDER THEIR EXTENDED WARRANTY. *TR

Tires › Pressure Monitoring and Regulating Systems
Filed Oct 7, 200960,000 milesPA

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE TPMS DOES NOT ALERT HIM WHEN THE TIRES HAVE LOW PRESSURE OR IF THEY ARE ABOUT TO FAIL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN COULD NOT DUPLICATE THE FAILURE,THEREFORE THEY COULD NOT PROVIDE A REMEDY. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 60,000. THE CURRENT MILEAGE WAS 69,000. UPDATED 10/23/09 *CN THE CONSUMER STATED THE TIRE PRESSURE WARNING SYSTEM DID NOT ALERT THEM THAT THERE WAS A TIRE FAILURE. THE TIRE SHREDDED WHILE DRIVING 65 MPH. THE SECOND OCCURRENCE, THE CONSUMER RAN OVER AN OBJECT IN THE ROAD, AND ONCE AGAIN THE TIRE PRESSURE SYSTEM DIDN'T DETECT A FAILURE. UPDATED 10/27/09.*JB

Structure › Body › Door
Filed Oct 4, 200970,355 milesNJ

MY 2004 TOYOTA SIENNA VAN'S PASSENGER SIDE POWER SLIDING DOOR CABLE SNAPPED. MAKING IT ONLY OPEN 1/4 OF THE WAY, I HAD TO CUT THE REST OF THE CABLE ON BOTH SIDES AND PUSH THE MANUAL OVERRIDE BUTTON TO USE THE DOOR MANUALLY. I HAVE READ IN EDMUNDS.COM FORUMS THERE HAVE BEEN MANY OTHERS WITH THE SAME PROBLEMS AND THE COST OF FIXING IT RANGES FROM $1200 - $2000 FOR THEY HAVE TO REPLACE THE WHOLE MOTOR. I THINK THIS CAN BE A SAFETY ISSUE IF YOUR IN A ACCIDENT AND NEED TO OPEN THE DOOR, AND THE CABLE SNAPS, THEN IT WILL NOT OPEN. *TR

Latches/Locks/Linkages
Filed Oct 3, 200987,000 milesMA

I HAVE A 2004 TOYOTA SIENNA XLE LIMITED. BOTH SLIDING DOORS HAVE BROKEN. WHEN I HAVE BEEN DRIVING THE CAR WITH MY 7 YEAR OLD SON AND MY DOG IN THE CAR, THE DOOR HAS SLID OPEN. *TR

Latches/Locks/Linkages
Filed Oct 1, 200981,000 milesMA

POWER SLIDING DOOR ON 2004 TOYOTA SIENNA XLE AWD FAILS TO OPERATE. THE DOOR IS ACTUATED BY A CABLE AND THE CABLE HAS BROKEN. THE REPLACEMENT IS EXTRAORDINARILY EXPENSIVE AT APPROX $1500 OR MORE. AS A RESULT, THE DOOR MUST BE OPENED OR CLOSED BY HAND, WHICH IS A DIFFICULT PROPOSITION, AND IF THE VEHICLE IS PARKED ON AN INCLINE, NEARLY IMPOSSIBLE. FURTHER, THE DOOR DOESN'T STAY OPEN WHEN ON AN INCLINE POSING A DANGER TO EXITING PASSENGERS. *TR

Latches/Locks/Linkages
Filed Sep 30, 200944,056 milesCA

BROKEN CABLE IN SIDE SLIDING DOORS (AUTOMATIC). WOULD NOT OPEN MANUALLY. CHILDREN STUCK INSIDE HAD TO EXIT THROUGH FRONT DOORS. MANUAL OVERRIDE NOT FUNCTIONING. DEALER WANTS $2,000.00 PER DOOR TO REPAIR. VAN ONLY 4 1/2 YEARS OLD WHEN CABLES BROKE. *TR

Latches/Locks/Linkages
Filed Sep 28, 200981,339 milesFL

THE POWER FUNCTION OF THE AUTOMATIC REAR SLIDING PASSENGER DOOR HAS FAILED. THE CABLE THAT ATTACHES TO THE MOTOR FOR THIS DEVICE SNAPPED AND WAS EXPOSED CAUSING A SAFETY HAZARD. APPROXIMATELY 1 FOOT OF CABLE WAS EXPOSED AND HANGING FROM THE MIDDLE REAR OF DOOR. ADDITIONALLY OTHER PARTS OF THE SYSTEM FAILED/BROKE WHEN THE CABLE BROKE AND BECAME LODGED IN THE SYSTEM CAUSING THE DOOR TO REMAIN OPEN. WHEN SOME OF THESE PARTS ASSOCIATED WITH THE SNAPPED WIRE / DOOR MOTOR BROKE THEY WERE EJECTED INTO THE CAR HITTING THE NEAREST RIGHT SIDE CAR SAFETY SEAT WHERE ONE OF OUR CHILDREN SITS. THE COST OF REPLACING THE DOOR PARTS IS PROHIBITIVE. PER TOYOTA DEALERSHIP, COST IS APPROXIMATELY $1700 PER DOOR TO REPLACE THE SNAPPED WIRE. THE DOOR WILL NOT BE REPAIRED AND REMAIN NON-FUNCTIONAL. 2006 REFERENCE TSB EL004-04 2009 REFERENCE TSB-0085-09NHTSA NUMBER:10029190 FOR SIMILAR CASES. *TR

Structure › Body › Door1 injured
Filed Sep 28, 200970,000 milesIL

2004 SIENNA - POWER SLIDING DOOR CABLE SNAPPED. *TR

Structure
Filed Sep 27, 200958,000 milesPR

I HAVE A TOYOTA SIENNA 2004 LE 8 PASSENGERS. MY COMPLAINT IS THAT THE DASH OF THE SIENNA IS CRACKING LIKE SOMEONE HAS SLICED IT WITH A BLADE. PLEASE INVESTIGATE THIS DEFECT. I KNOW THAT I`M NOT ALONE WITH THIS COMPLAINT. THANK YOU, JESUS *TR

Steering
Filed Sep 26, 200950,000 milesOH

APPROXIMATELY 20 MONTHS AGO, BEGAN EXPERIENCING VERY DIFFICULT STEERING. STEERING ACTED AS IF LOSS OF POWER STEERING. DIFFICULT TO TURN AND WOULD NOT RETURN TO NEUTRAL ALWAYS, ESPECIALLY IN COLD WEATHER. NEAR ACCIDENT WHEN STEERING WOULD NOT RETURN TO NEUTRAL AS EXPECTED. LAST SUMMER, STEERING IMPROVED IN WARM WEATHER. THIS WINTER, CONSTANT PROBLEM AND DID NOT GO AWAY WITH RETURN OF WARM WEATHER. FROM WHAT I HAVE SEEN ON THIS WEBSITE, VERY COMMON AND EXPENSIVE PROBLEM. *TR

Structure › Body › Door › Hinge and Attachments
Filed Sep 22, 200965,000 milesMD

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. SHE STATED THAT THE CABLE FOR THE SLIDING DOORS SNAPPED, WHICH ALMOST CAUSED THE DOOR TO SEPARATE FROM THE VEHICLE. THE DEALER WAS CONTACTED. UPON CONTACT A TECHNICIAN ADVISED HER THAT BECAUSE THE WARRANTY HAD EXPIRED, SHE WOULD HAVE TO PAY $2000.00 FOR REPAIRS. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 65000.

Latches/Locks/Linkages
Filed Sep 22, 200988,000 milesAL

AUTO SLIDING DOOR CABLE RUSTED THROUGH AND BROKE, LEAVING DOOR INOPERABLE. *TR

Latches/Locks/Linkages
Filed Sep 21, 2009120,000 milesNY

2004 TOYOTA SIENNA XLE MINIVAN - SLIDING DOORS WILL NOT UNLOCK OR OPEN. DEALERSHIP ASKING $2000 TO REPAIR AND CLAIMS THAT THEY CANNOT SWITCH DOOR TO MANUAL USAGE. *TR

Engine and Engine Cooling › Cooling System
Filed Sep 20, 200975,000 milesCA

THE AIR CONDITIONING IN OUR 2004 TOYOTA SIENNA LE STOPPED BLOWING COLD AIR AT 75,000 MILES. IT SOMETIMES REMAINS COLD FOR A MINUTE OR SO AND THEN GOES RIGHT BACK TO JUST WARM AIR. IT OCCURS EVERY TIME THE CAR IS STARTED. *TR

Structure
Filed Sep 19, 200948,000 milesMD

THE POWER DOORS OF OUR 2004 SIENNA FROZE EACH WINTER SINCE PURCHASE AND WOULD NOT OPERATE UNTIL VEHICLE WARMED - 2 CHILDREN HAD TO CLIMB IN AND OUT THROUGH FRONT DOORS. THIS WINTER, PROBABLY FEBRUARY ONE CABLE SNAPPED ON PASSENGER SIDE, OTHER CABLE FRAYED AND REFUSED TO OPERATE - DEALER ESTIMATED APPROXIMATELY $600 PER DOOR FOR REPAIRS. MY HUSBAND TOLD HIM WE WOULD WAIT UNTIL THE RECALL WAS ISSUED AS THIS WAS A SAFETY CONCERN. MY HUSBAND DISCONNECTED THE DOORS SO THEY WOULD OPERATE MANUALLY - WHICH IN NOT SOMETHING THE TOYOTA DESIGN ALLOWED FOR. SINCE MY HUSBAND DISCONNECTED THE DOOR, WE HAVE EXPERIENCED SOME OTHER ELECTRICAL PROBLEMS, NOT CERTAIN IF THEY ARE RELATED. ALSO HAVE HAD PROBLEMS MAINTAIN AIR PRESSURE IN TIRES ALTHOUGH NOT ALL WHEEL DRIVE MODEL. DEALER WAS SUPPOSED TO CONTACT US TO SCHEDULE ADDITIONAL RECALL WORK ON THE VEHICLE, BUT HAS NOT DONE SO, I BELIEVE BECAUSE WE CONTINUE TO REFUSE OPTIONAL MAINTENANCE WORK AND THE ASSOCIATED EXPENSE. I WORK EXTREMELY CLOSE TO HOME FOR THE LAST 4 YEARS AND OUR VEHICLE HAD APPROXIMATELY 48,000 WHEN THE DOORS BROKE. I NOW HAVE APPROXIMATELY 52,000 MILES. *TR

Structure
Filed Sep 17, 200955,123 milesUT

FAMILY LOADED IN VAN TO LEAVE, PUSHED BUTTON ON REAR PASSENGER AUTOMATIC DOOR TO CLOSE IT AND MADE A WEIRD NOISE THEN FAILED TO CLOSE. SOME HOW THE AUTOMATIC DOOR CABLE CAUGHT IN TRACK OF SLIDING DOOR PREVENTING DOOR CLOSURE PAST HALF WAY. ALL EFFORTS TO CLOSE DOOR FAILED. LUCKILY WE WERE LEAVING HOME NOT RETURNING HOME. VAN HAD TO BE DRIVEN TO SHOP WITH DOOR WIDE OPEN! TOYOTA DEALER CHARGED $450 TO CUT CABLE OFF AND FREE DOOR TO CLOSE MANUALLY, OR OVER $1600 TO REPLACE CABLE AND MOTOR THAT ARE APPARENTLY ALL ONE PIECE. THERE WAS ABSOLUTELY NO WARNING TO THIS FAILURE. IT SEEMS THAT IF AN AUTOMATIC DOOR PART IS GOING TO FAIL, IT SHOULD BE DESIGNED TO AT LEAST FUNCTION IN A MANUAL STATE. CHILDREN CANNOT BE DRIVEN AROUND IN A MINIVAN WITH THE DOOR WIDE OPEN. TOYOTA REFUSED TO ACKNOWLEDGE THAT THIS COULD BE A PROBLEM. *TR

Structure › Body
Filed Sep 15, 200979,000 milesTX

I OWN A 2004 TOYOTA SIENNA (79K MILEAGE) AND THE CABLE IN MY PASSENGER SIDE SLIDING DOOR JAMMED, LEAVING THE DOOR OPEN. I HAD TO DRIVE THE VAN WITH THE DOOR OPEN (KIDS IN CAR SEATS, WITH RAIN FALLING) TO A MECHANIC TO HELP CLOSE IT. NOW I NOTICE HOW COMMON THIS PROBLEM IS FOR SIENNA OWNERS. TOYOTA WILL NOT FIX THE PROBLEM WITH REPLACING THE ENTIRE ENGINE FOR $1500+ LABOR. THIS WIDESPREAD ISSUE IS A HEALTH AND SAFETY CONCERN, AS IT WOULD LIMIT SOMEONE'S ABILITY TO GET OUT OF THE CAR IN CASE OF ACCIDENT OR EMERGENCY. VERY LARGE PROBLEM THAT TOYOTA IS CHOOSING TO IGNORE. *TR

Latches/Locks/Linkages
Filed Sep 14, 200967,800 milesFL

I HAVE A 2004 TOYOTA SIENNA WITH AUTOMATIC REAR PASSENGER SLIDING DOOR. THE CABLE AND MOTOR MALFUNCTIONED IN JANUARY 2008. I WENT TO THE DEALER IN GAINESVILLE, FL. I WAS ADVISED THAT THE WHOLE ASSEMBLY WITH THE WIRE CORD HAD TO BE REPLACED AT THE COST OF ABOUT $ 1300.00. AFTER GETTING IT FIXED, THE SAME WIRE AND THE PLASTIC LATCH BROKE AGAIN ON 9/12/09. WENT TO THE DEALER ONLY TO BE INFORMED AGAIN THAT THE SAME PARTS NEED REPLACEMENT AT THE COST OF $ 1600.00. I BELIEVE THAT THE PART IS NOT PROPERLY DESIGNED, AND THE CONSUMERS HAVE TO PAY GREAT SUMS OF MONEY TO GET IT FIXES. *TR

Structure › Body › Door
Filed Sep 14, 2009WI

WE ARE PLEASED WITH OUR SIENNA WITH THE EXCEPTION OF THE SLIDING DOORS WHICH FREEZES THE LAST 2 WINTERS. I HAVE 2 SMALL CHILDREN UNDER THE AGES OF 3 AND VERY CONCERNED ABOUT THE SAFETY ISSUES. WHENEVER THE TEMP IS BELOW FREEZING, THE DOOR WILL NOT OPEN UNTIL THE TEMPERATURE RISES. I KNOW THAT I AM NOT ALONE WITH THIS ISSUE. SHOULD AN EMERGENCY ARISE, I FEAR THE SAFETY OF MY CHILDREN - HOWEVER I DO NOT HAVE THE MONEY TO FIX THIS ISSUE. OTHERS HAVE BEEN QUOTED FIXING IT IN THE PRICE OF UPWARDS OF $1000. PLEASE MAKE TOYOTA DO THE RIGHT THING AND RECALL THESE VEHICLES TO FIX THEM. *TR

Structure › Body › Door
Filed Sep 13, 200962,000 milesFL

I OWN A 2004 TOYOTA SIENNA. THE CABLE ON BOTH SLIDING DOORS BROKE AND THE DOORS DO NOT OPEN AUTOMATICALLY WE HAVE TO OPEN AND CLOSE THEM MANUALLY WHICH IS VERY DIFFICULT FOR MY SMALL KIDS. SOMETIMES THE DOORS JAM AND DO NOT CLOSE PROPERLY. I AM WORRIED ABOUT THE SAFETY OF MY KIDS. MY VAN HAS ONLY 65K MILES ON IT. I HAVE CONTACTED TOYOTA AND MY LOCAL TOYOTA DEALER. THEY TOLD MY IT WILL COST ME ABOUT $3400 DOLLARS TO FIX BOTH DOORS. I CAN NOT PAY THIS KIND OF MONEY ESPECIALLY ON A PROBLEM THAT SEEMS TO BE COMMON WITH ALL 2004-2006 SIENNA VANS. I THINK TOYOTA SHOULD ISSUE A RECALL AND FIX THEIR DEFECTIVE PRODUCTS. *TR

Engine and Engine Cooling › Cooling System
Filed Sep 12, 2009108,000 milesAZ

CHECK ENGINE LIGHT CAME ON IN 2004 SIENNA LE, CALLED DEALERSHIP FOR APPT, THE NEXT DAY, THE AIR CONDITIONING WENT OUT. I LIVE IN PHOENIX, AZ, WHERE IT IS ROUTINELY 115 IN THE SUMMER. TOOK CAR VAN TO DEALERSHIP WHERE PRICE TO FIX IS $4200. COMPRESSOR EXPLODED AND SENT SHARDS OF METAL THROUGHOUT ENTIRE A/C SYSTEM. TOYOTA IS AWARE OF THIS PROBLEM, AS POSTED IN THEIR TSB AC003-05, BUT REFUSES TO COVER THEIR DEFECT UNDER A RECALL AS IT'S NOT LIFE-THREATENING. LET ME TELL YOU, RIDING IN A CAR FOR ANY LENGTH OF TIME IN 115 DEGREE WEATHER IS LIFE-THREATENING. A/C IS NOT A LUXURY IN AZ; IT IS NECESSARY FOR SURVIVAL. UPON CONTACTING TOYOTA CUSTOMER SERVICE, THEY DENY ANY CULPABILITY; HOWEVER, THERE ARE PLENTY OF FORUMS, INCLUDING TOYOTANATION.COM, IN WHICH PEOPLE HAVE ROUTINELY HAD THIS PROBLEM WITH THIS VEHICLE. WOULD LIKE TOYOTA TO ISSUE A RECALL FOR THEIR DEFECT AND TAKE CARE OF THEIR CUSTOMERS. THEY ARE AWARE OF THE PROBLEM AND TO DEEM IT NON-LIFE-THREATENING IS A MISTAKE. MOST PEOPLE WHO OWN MINI-VANS ARE TRANSPORTING CHILDREN AND IT DOESN'T TAKE MUCH FOR CHILDREN TO OVERHEAT IN A NON-AIR CONDITIONED CAR, NOT TO MENTION THE MILD HEAT EXHAUSTION THAT COMES FROM BEING IN THE CAR FOR 15 MINUTES. CAR IS STILL NOT FIXED DUE TO EXORBITANT COST AND IT IS WELL OVER 100 HERE STILL IN SEPTEMBER. *TR

Latches/Locks/Linkages
Filed Sep 11, 2009114,000 milesIL

MY WIFE WAS PUTTING THE CHILDREN INTO OUR 2004 TOYOTA SIENNA MINIVAN AND WHEN SHE WENT TO OPEN THE PASSENGER SIDE AUTOMATIC SLIDING DOOR THE DOOR CABLE BROKE. THANKFULLY SHE WAS ABLE TO CLOSE THE DOOR SAFELY. HOWEVER, SHE WAS NOT ABLE TO OPEN IT. WHEN SHE BROUGHT THE VAN TO ME, AS I WAS AT WORK, I COULD SEE THAT A PIECE OF THE DOOR CABLE/PULLEY SYSTEM WAS IN THE WAY OF THE DOOR SLIDING OPEN. I CUT OFF THAT PIECE AND THE DOOR NOW OPENS AND CLOSES MANUALLY. IF MY WIFE HAD GOTTEN INTO AN ACCIDENT ON HER WAY TO SEE ME, THAT DOOR WOULD NOT HAVE BEEN ABLE TO BE OPENED. THAT, IN MY HUMBLE OPINION, IS A SERIOUS DEFECT IN DESIGN...THAT SOMETHING COULD HAPPEN THAT WOULD PREVENT THE DOOR FROM BEING OPENED. *TR

Structure › Body
Filed Sep 10, 200960,000 milesCA

POWER SLIDING DOOR IS INOPERATIVE, INTERMITTENTLY INOPERATIVE, DOES NOT CLOSE PROPERLY AND RETURNS TO THE OPEN POSITION WHILE BEING CLOSED USING THE POWER SWITCH OR REMOTE CONTROL. *TR

Latches/Locks/Linkages
Filed Sep 9, 200977,246 milesMA

CABLE SNAPPED ON REAR POWER SLIDING DOORS. IT APPEARS THAT THE OUTER PLASTIC COATING DRIED AND BROKE OFF OF THE CABLE. CABLE IS HANGING OUTSIDE OF THE CAR AS I DRIVE DOWN THE ROAD. THE DOOR IS VERY HEAVY AND MY CHILDREN ARE UNABLE TO OPEN THE DOOR THEMSELVES. *TR

Latches/Locks/Linkages
Filed Sep 8, 200975,000 milesCT

2004 TOYOTA SIENNA XLE LIMITED (75,000 MILES), PURCHASED APRIL 2003. PASSENGER REAR SLIDING DOOR CABLE SNAPPED. IT LOOKS LIKE THE COVERING ON THE CABLE DETERIORATED OVER THE YEARS AND THE CABLE RUSTED AND SNAPPED. WE ARE NOT ABLE TO OPEN REAR SLIDING DOOR DUE TO BROKEN CABLE. *TR

Structure › Body › Door
Filed Sep 4, 200951,000 milesPA

THE REAR POWER SLIDING DOOR ON THE TOYOTA HAS A SAFETY DEFECT WHERE THE POWER SLIDING DOOR CLOSES COMPLETELY BUT THEN POPS OPEN SLIGHTLY AT THE REAR OF THE DOOR. THE RESULT IS THAT THE DOOR IS NOT FULLY CLOSED OR LATCHED. HOWEVER, THE "OPEN DOOR" INDICATOR IN THE VEHICLE DOES NOT LIGHT INDICATING THAT THE DOOR IS NOT IN A FULLY CLOSED POSITION. THE "POP OPEN" SCENARIO WAS OCCURRING OVER THE COURSE OF SEVERAL WEEKS, BEFORE GOING OVER A BUMPY ROAD THE VIBRATIONS MUST HAVE BEEN SUFFICIENT ENOUGH TO WARRANT THE "OPEN DOOR" INDICATOR TO LIGHT. UPON BRINGING TO TOYOTA FOR REPAIR THEY INFORMED ME THE MOTOR WAS DAMAGED ALONG WITH THE LATCHING MECHANISM FOR THE DOOR. *TR

Latches/Locks/Linkages
Filed Sep 1, 200936,000 milesAK

SLIDING DOORS FROZEN SHUT EVERYDAY IN THE WINTER. *TR

Latches/Locks/Linkages
Filed Sep 1, 200947,000 milesAK

SPOT WELD ON DOOR STRAP BROKEN FROM NORMAL DOOR CLOSING. *TR

Latches/Locks/Linkages
Filed Aug 31, 2009119,304 milesWI

WE HAVE A 2004 TOYOTA SIENNA. WE HAVE DISCOVERED THAT THE CABLES ON BOTH SIDES OF THE SLIDING DOORS HAVE SNAPPED OFF. WE HAVE CALLED TOYOTA ABOUT THIS ISSUE AND THEY INFORMED US THAT THE DOORS ARE NOT COVERED. WE FEEL THAT THIS IS A SAFETY ISSUE AS THE DOORS ONLY OPEN PART WAY. WE HAVE FOUND THAT THERE WAS NO RECALL ON THIS ISSUE. PLEASE LOOK INTO THIS ASAP. *TR

Structure › Body › Door
Filed Aug 27, 200975,000 milesVT

WE HAVE A TOYOTA SIENNA WHOSE SLIDING DOORS ARE INOPERABLE. SIX MONTHS AGO ARE DRIVER SIDE SLIDING DOOR WOULD NOT CLOSE. WE WERE AT A STORE AND HAD TO DRIVE TO OUR MECHANIC WITH THE DOOR STUCK OPEN - NOT VERY SAFE AT ALL WITH CHILDREN IN THE CAR - TO DISABLE THE MOTOR AND UNJAM THE DOOR. IT NOW ONLY OPERATES IN A MANUAL MODE.NOW OUR PASSENGER SIDE DOOR HAD THE SAME THING HAPPEN! ONCE AGAIN, THE DOOR WOULD NOT CLOSE AND WE HAD TO FORCE IT SHUT - AND CANNOT USE THAT DOOR UNTIL IT IS FIXED. WE DO NOT FEEL SAFE HAVING CHILDREN USE THE DOORS BECAUSE NOW THEY ARE DIFFICULT TO OPEN AND CLOSE. IF THEY NEEDED TO EXIT QUICKLY - CHILDREN CANNOT OPEN THE HEAVY DOORS ON THEIR OWN. ALSO THERE IS NO LONGER THE SAFETY FEATURE OF HAVING THE DOOR NOT CLOSE IF SOMETHING OR SOMEONE IS IN ITS PATH. *TR

Structure
Filed Aug 25, 200998,710 milesNJ

I HAVE 2004 TOYOTA SIENNA WITH 1 POWERDOOR. THE MOTOR AND CABLE ASSEMBLY IS NOW BROKEN, AND TOYOTA WILL NOT MAKE IT MANUAL. I NOW HAVE TO PAY $1,600.00 FOR A NEW ASSEMBLY. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Toyota Sienna → · Every Sienna year → · How the figures are calculated →