Page 22 of 42 · complaints 1,051–1,100 of 2,062

2004 Toyota Sienna complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Structure › Body › Door
Filed Feb 22, 201078,500 milesMA

MULTIPLE PROBLEMS WITH MINIVAN DOORS SINCE PURCHASE IN 2004. SLIDING DOORS FREEZE SHUT EVERY WINTER, ONLY OPENING AFTER CAR WARMS UP FOR 20-30 MINUTES. DRIVER SIDE DOOR WELD BROKE AFTER 3 YEARS AND NEEDED REPAIR. FRONT PASSENGER DOOR LATCH BROKE REQUIRING USE OF BUNGEE CORDS TO KEEP DOOR CLOSED UNTIL REPAIR PART COULD BE OBTAINED. POWER SLIDING DOOR AND MANUAL SLIDING DOOR ALSO DO NOT STAY OPEN AT TIMES CREATING DANGEROUS SITUATION FOR PEOPLE ENTERING AND EXITING THE VEHICLE. NOW, WARNING LIGHT COMES ON SHOWING DOOR OPEN, DRIVER SIDE MANUAL SLIDING DOOR DOES NOT SEEM TO CLOSE COMPLETELY. WHILE DRIVING, DOOR OPEN LIGHT AND INTERIOR LIGHTS ARE CONSTANTLY ACTIVATED. I HAVE TURNED OFF INTERIOR LIGHTS TO PREVENT BATTERY DRAIN FROM DOOR STAYING SLIGHTLY OPEN WHEN PARKED. DEALERSHIP WILL PERFORM DIAGNOSTIC AND REPAIR WORK BUT ADVISED SINCE THERE IS NO RECALL ISSUED THAT COST WILL BE MINE. THE SHEER NUMBER OF REPORTS OF SLIDING DOOR ISSUES SHOULD BE ENOUGH TO WARRANT A RESPONSE FROM TOYOTA. *TR

Tires
Filed Feb 21, 201070,200 milesMI

WHILE DRIVING MY 2004 TOYOTA SIENNA MINIVAN, THE CABLE WHICH HELD THE SPARE TIRE UNDER THE CAR SNAPPED AND THE SPARE TIRE FELL OFF THE VEHICLE. *TR

Engine and Engine Cooling
Filed Feb 18, 2010110,000 milesRI

ENGINE OVERHEATED ON NUMEROUS OCCASIONS, SLOW LOSS OF RADIATOR COOLANT NOTED, AND 2 ENGINE THERMOSTATS REPLACED BEFORE CRACKED RADIATOR WAS DISCOVERED. WHILE OWNER WAS INVESTIGATING PROBLEM, IT WAS DISCOVERED THAT TOYOTA ISSUED A COUPLE OF YEARS AGO A TSB AND A LIMITED WARRANTY EXTENSION TO REPLACE RADIATORS FROM THIS YEAR (2004) AND THE NEXT (2005) OF THE SIENNA VAN. HOWEVER, WE HAVE BEEN ONLY OWNER OF THIS VAN AND HAVE RECEIVED EVERY OTHER NOTICE FROM TOYOTA REGARDING THIS MODEL YEAR OF VAN INCLUDING THE BAD DOOR HINGES (REPLACED UNDER WARRANTY), GAS STRUTS ON REAR HATCH (REPLACED UNDER WARRANTY), AND BAD SEAT BELT BEZEL (REPLACED UNDER WARRANTY) - BUT WE NEVER RECEIVED ANY NOTICE OF THE RADIATOR ISSUE - OUR RADIATOR IS NOW DAMAGED BEYOND REPAIR AND NEEDS REPLACEMENT AND TOYOTA WILL NOT REPLACE EVEN THOUGH THIS IS APPARENTLY A WELL KNOWN ISSUE AT TOYOTA. THERE SHOULD BE A FULL RECALL ON THIS ITEM GIVEN THE AMOUNT OF KNOWN BAD RADIATORS OUT THERE. THIS IS A SAFETY ISSUE AS THE RADIATOR IS PRONE TO SUDDEN AND CATASTROPHIC FAILURE. THE ONLY KNOWN REPAIR IS TO REPLACE THE RADIATOR. THERE IS EXTENSIVE ONLINE DOCUMENTATION OF THIS ISSUE - BUT TOYOTA CONTINUES TO STONEWALL MOST OWNERS ON THIS PROBLEM DUE TO THE EXPENSE (THIS IS MUCH MORE EXPENSIVE TO FIX THAN THE BAD HINGE, GAS STRUT, AND SEAT BELT BEZEL THAT DID HAVE SAFETY BULLETINS ISSUED ON THEM. HTTP://WWW.CARCOMPLAINTS.COM/TOYOTA/SIENNA/2004/TSBS.SHTML HTTP://WWW.CANADIANDRIVER.COM/FORUM/INDEX.PHP?TOPIC=58487.0 HTTP://WWW.ED

Vehicle Speed Control
Filed Feb 18, 201047,000 milesMO

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS. THERE WAS PRESSURE APPLIED TO THE ACCELERATOR PEDAL, FOLLOWED BY AN UNEXPECTED ACCELERATION AND SURGE. THE DRIVER APPLIED EXCESSIVE FORCE TO THE BRAKE PEDAL AND THE VEHICLE SLOWED DOWN. THE VEHICLE WAS ABLE TO CONTINUE OPERATION WITH CAUTION. THE FAILURES OCCURRED INTERMITTENTLY. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTIONS. THE FAILURE MILEAGE WAS 47,000. THE VIN WAS UNAVAILABLE.

Vehicle Speed Control
Filed Feb 18, 201073,099 milesPA

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE CONTACT WAS DRIVING 70 MPH USING THE CRUISE CONTROL THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT HAD TO APPLY EXTREME PRESSURE TO THE BRAKES AND ENGAGE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT NOTICED PRIOR THE FAILURE THAT THE VEHICLE WOULD SURGE WITHOUT WARNING WHENEVER TRAVELING UP AN INCLINE USING THE CRUISE CONTROL. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE CURRENT AND FAILURE MILEAGES WERE 73099.

Latches/Locks/Linkages
Filed Feb 17, 201012,200 milesMO

THE DRIVERS SIDE SLIDING DOOR ON MY 2004 SIENNA XLE WOULD NOT OPERATE.THE OPENING CABLE HAD FRAYED. THE TOYOTA DEALER WANTED $1,700. TO REPAIR THIS WHICH IS WAY TOO MUCH FOR A PROBLEM I DIDN'T CAUSE. THE DEALER CUT THE CABLE AND IT NOW WORKS MANUALLY BUT I CAN'T OPEN THE DOOR FROM THE INSIDE. THIS IS A SERIOUS DEFECT . I CAN'T USE THE DOOR IN AN ACCIDENT. TOYOTA SHOULD FIX THIS. *TR

Steering
Filed Feb 17, 201030,000 milesOH

LOSS OF POWER STEERING DUE TO INTERNAL LEAK OF FLUID INTO RACK. MADE HIGH PITCHED SQUEAKING NOISE AND FLUID WOULD SLOWLY LEAK (INTERNAL, COULD NOT FIND EXTERNAL LEAK) FIRST OCCURRED AROUND 11/08 AND REPAIRED FIRST UNDER WARRANTY ON 3/09 AT 34,749 MILES. NOW HAS OCCURRED AGAIN AT 80,000 MILES . *TR

Equipment Adaptive/Mobility
Filed Feb 17, 2010IL

FLOOR MAT ENTRAPMENT ON 2004 TOYOTA SIENNA LE AWD. *TR

Structure › Body › Door
Filed Feb 17, 2010NJ

TOYOTA SIENNA 2004 POWER SLIDING DOOR CABLE SNAPPED. *TR

Structure › Body › Door
Filed Feb 17, 2010NY

SLIDING DOORS FREEZE PERIODICALLY - THEY WON'T OPEN OR CLOSE. PEOPLE INSIDE CAN'T GET OUT WITHOUT CLIMBING OVER FRONT OR BACK SEATS. WHEN THIS HAPPENS THE CAR SENSES THAT DOORS ARE OPEN AND LOUD BEEP SOUNDS AND INTERIOR LIGHTS GO ON AND OFF. THERE SEEMS TO BE NO WAY TO RESOLVE THIS AT THE TIME. THIS HAS HAPPENED APPROXIMATELY 3 - 4 TIMES PER SEASON. *TR

Vehicle Speed ControlCrash
Filed Feb 16, 201045,083 milesCO

UPON ENGAGING THE BRAKE WHILE PULLING INTO A PARKING SPOT AT OUR LOCAL PIZZA SHOP IN GLENWOOD SPRINGS, CO, OUR TOYOTA SIENNA ACCELERATED RAPIDLY AND HIT THE BRICK BUILDING 10 FEET AWAY. THERE WERE NO PERSONAL INJURIES BUT DAMAGE TO THE CAR AND A WINDOW IN THE PIZZA SHOP WERE SIGNIFICANT. THE CAR WAS STILL GOING AFTER THE CRASH AND IF THERE HAD NOT BEEN A BRICK WALL TO STOP THE CAR I FEAR WHAT WOULD HAVE HAPPENED. THE INCIDENT WAS IMMEDIATELY REPORTED TO THE POLICE AND THE LOCAL TOYOTA DEALER. THOUGH WE LOVE THE CAR WE ARE AFRAID TO DRIVE IT ANYMORE, NOR ARE WE WILLING TO SELL IT CONSIDERING WHAT COULD HAPPEN. WE NEED A PROPER WAY TO DISPOSE OF IT. *TR

Engine and Engine Cooling › Cooling System
Filed Feb 16, 2010100,000 milesWI

MY AIR CONDITIONING FAILED ON MY SIENNA TOYOTA VAN. I HAD MY MECHANIC UNPLUG IT. I DID NOT HAVE ANY DAMAGE BUT CAN NO LONGER USE AC. ON LINE, I FOUND MANY OTHER SIENNA 2004 OWNERS WITH SIMILAR COMPLAINTS. SOME HAD CARS STOPPING. TOYOTA NEVER ISSUED A RECALL BUT DID A BULLETIN. THE COST IS TREMENDOUS TO FIX. *TR

Service Brakes, Electric
Filed Feb 15, 201090,000 milesTX

OUR 2004 TOYOTA SIENNA EXPERIENCED A MALFUNCTION RELATED TO THE ABS VSC COMPUTER CONTROL. THE CAR WOULD GET UP TO ABOUT 6 MILES AN HOUR AND THEN THE VSC LIGHT AND WARNING BELL WOULD COME ON. YOU COULD FEEL THE BRAKES TRYING TO LOCK UP THE VEHICLE AND BRING IT TO A STOP. MY WIFE WAS FIXING TO GET ONTO THE HIGHWAY WHEN THIS OCCURRED. I FOUND THE TECHNICAL SERVICE BULLETIN # 10011806 RELATED TO THIS EVENT, THE VEHICLE IS CURRENTLY AT THE TOYOTA DEALERSHIP AND I AM WAITING TO HEAR BACK FROM THEM. *TR

Structure › Body
Filed Feb 15, 201075,000 milesVA

YET ANOTHER OF THE HUNDREDS OF COMPLAINTS REGARDING THE PASSENGER SIDE AUTOMATIC DOOR ON THE 2004 SIENNA. OURS GOT STUCK ABOUT HALF WAY OPEN. COULD OPEN THE REST OF THE WAY, BUT WOULD NOT CLOSE. ENDED UP COSTING $3000 TO FIX. *TR

Structure › Body
Filed Feb 15, 201066,000 milesWI

IM WRITING ABOUT MY SAFETY CONCERNS ABOUT THE 2004 TOYOTA SIENNA XLE I RECENTLY PURCHASED THIS SUMMER. I LIVE IN A CLIMATE WHERE IT IS BELOW FREEZING FOUR MONTHS OUT OF THE YEAR. THE HAVE BEEN SEVERAL OCCASIONS SINCE THE TEMPERATURE HAS DROP WHERE THE SLIDING PASSENGER DOORS HAVE FROZE SHUT AND I COULD NOT GET THEM OPEN. I HAVE OWNED SEVERAL DIFFERENT MODELS OF VAN AND I HAVE NEVER HAD THIS ISSUE. THIS IS NOT JUST HAPPENING WHEN THERE'S FREEZING RAIN, ITS SEEMS TO BE WHENEVER THERE IS ANY SORT OF MOISTURE BETWEEN THE DOOR AND THE WEATHERSTRIPING. THANK YOU *TR

Structure › Body › Door
Filed Feb 12, 201075,000 milesMA

PASSENGER SIDE POWER SLIDING DOOR IS JAMMED SHUT. TOYOTA IS OFFERING TO FIX WITH A NEW REDESIGNED MOTOR FOR $3,000. IF TOYOTA REDESIGNED THE MOTOR THEY KNEW THERE WAS AN ISSUE AND THIS SHOULD BE A RECALL. TOYOTA NEW ABOUT THIS ISSUE AS THEY ISSUED A TSB ON THIS EXACT PROBLEM WHICH ONLY COVERED VEHICLES WITHIN 3 YEARS OR 36,000 MILES. THE TOYOTA TSB NUMBER IS EL004-04. I'M ADDING MY VIN HERE SINCE I'M UNABLE TO ENTER IT LATER ON. *TR

Structure › Body
Filed Feb 11, 201060,000 milesTN

I HAVE A 2004 TOYOTA SIENNA XLE. THE PASSENGER RIGHT POWER SLIDER DOOR HAS STOPPED WORKING ABRUPTLY ON 1/1/2010 WHILE DRIVING. THE DAUGHTER WAS SITTING RIGHT NEXT TO THE DOOR. DEALER QUOTE IS 1400 DOLLARS TO FIX IT. *TR

Latches/Locks/Linkages
Filed Feb 10, 201044,814 milesMA

PASSENGER SIDE, AUTOMATIC DOOR STOPPED WORKING. CAN NOT CLOSE THE DOOR COMPLETELY CAUSING A SAFETY HAZARD. WENT TO DEALER ... DEALER MENTIONED THERE IS A KNOWN ISSUE BUT THEY WILL FIX IT ONLY IF THE VEHICLE HAS LESS THAN 36K MILES ... PROBLEM WAS CAUSED DUE TO THE SLIDING DOOR MOTOR, CABLE ASSEMBLY AND HITCH WHICH HOLDS THE DOOR. DEALER'S ESTIMATE TO FIX THE PROBLEM $2000. *TR

Structure
Filed Feb 10, 201084,500 milesTX

CRACK DEVELOPED ON DASH IN AN AREA BETWEEN INSTRUMENT CLUSTER AND RADIO. THIS IS AN AREA NOT EXPOSED TO ELEMENTS (SUN, HEAT, ETC.). VEHICLE IS GARAGED AND MAINTAINED AND WOULD NOT BE SUSCEPTIBLE TO A CRACK. *TR

Steering
Filed Feb 9, 201051,000 milesMD

I EXPERIENCED SIGNIFICANT DIFFICULTY (STIFFNESS, LACK OF RESPONSIVENESS) IN THE POWER STEERING OF MY 2004 TOYOTA SIENNA. SUBSEQUENT EXAMINATION BY MY DEALERSHIP REVEALED THAT BOTH THE STEERING RACK AND PINION AND THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. THE MINIVAN HAS ONLY 51,000 MILES. *TR

Service Brakes, Hydraulic
Filed Feb 8, 2010107,000 milesMI

I WAS DRIVING 2004 TOYOTA SIENNA XLE AWD, 109,000, WITH BRIDGESTONE RFT SNOW TIRES. AT 15-20 MPH ON DRY PAVEMENT, I TRIED TO STOP QUICKLY FOR A DOG STROLLING IN FRONT OF US. THE VAN SLIGHTLY SLOWED, THE DOG WADDLED OUT OF THE WAY AND WE CAME TO A ROLLING, GRADUAL STOP WITH THE BRAKE PEDAL DEPRESSED FULLY TO THE FLOOR. I HADN'T TIME TO PUMP BRAKES AND I DON'T KNOW IF IT WOULD HAVE MATTERED. THE TOYOTA DEALER COULDN'T DUPLICATE PROBLEM AND SAID PADS, ETC; WERE GOOD. HAS HAPPENED TO ME THIS ONE TIME ONLY, BUT GOOGLE SEARCH SUGGESTS OTHERS MAY HAVE HAD THIS EXPERIENCE. THANKS

Seat Belts
Filed Feb 7, 201098,915 milesTX

DRIVER SIDE SEAT BELT NOT EASILY RELEASED *TW

Vehicle Speed Control
Filed Feb 7, 201030,486 milesTX

I SUSPECT THE CRUISE CONTROL OF MY 2004 MINIVAN TOYOTA SIENNA CE HAS SIMILAR ISSUE FOUND IN RECENT PRIUS REPORTS. 1. WHEN CRUISE CONTROL IS USED ON UPHILL ROAD CONDITIONS 2. THE SPEED CAN BE ACCELERATED TO OVER 5 MILES/HR MORE THAN THE CRUISE CONTROL SETTING. FOR EXAMPLE, WHEN I SET THE SPEED TO 70 MILES/HR, AT A LITTLE LONGER UPHILL ROAD, THE SPEED WILL DROP FIRST (LIKE 67MILES/HR) AND THEN ACCELERATE IN ORDER TO GET BACK TO 70MILES/HR SPEED TARGET. BUT THE CRUISE CONTROL SYSTEM CONTINUE ACCELERATING AFTER PASSING 70 MILES/HR AND COULD BE AS HIGH AS 75MILES/HR. 3. NOTHING HAD BEEN DONE, JUST BE CAUTIOUS BY MYSELF. AFTER READING SIMILAR COMPLAINTS ON PRIUS OF TOYOTA, I FEEL THIS MAY BE THE SAME ISSUE. *TW

Structure › Body
Filed Feb 7, 201072,000 milesPA

I HAVE A 2004 TOYOTA SIENNA VAN WITH THE SAME PROBLEM MANY OTHER SIENNA OWNERS HAVE, THE PASSENGER SIDE REAR SLIDING POWER DOOR DOES NOT OPEN, NOT BY POWER OR MANUALLY. THIS IS AN EXPENSIVE REPAIR AS NOTED ALL OVER THE INTERNET AND NOT CONSIDERED A SAFETY ISSUE BY TOYOTA. HAVING 2 YOUNG CHILDREN RIDING IN THE BACK SEAT EVERY DAY, I DO CONSIDER THIS A SAFETY ISSUE, NOT ONLY BECAUSE OF POSSIBLE ENTRAPMENT, BUT BECAUSE THEY MUST NOW DISCHARGE ON THE TRAFFIC SIDE OF THE VEHICLE, NOT THE STREET SIDE. ADDITIONALLY, THIS VAN HAS FAULTY WELDS IN THE DRIVER SIDE FRONT DOOR, ANOTHER ISSUE FREQUENTLY DOCUMENTED ONLINE AND FOR WHICH THERE WAS A TSB. BECAUSE MY VAN IS NOW OUT OF WARRANTY, THE DEALER WILL NOT COVER THIS REPAIR EVEN THOUGH IT WAS PURCHASED AFTER THE TSB WAS ISSUED FOR THIS DEFECT. I THINK A DOOR FALLING OFF THE CAR IS ALSO A SAFETY ISSUE. PLEASE LOOK INTO THIS MATTER FURTHER AND HAVE IT CORRECTED. THANK YOU. *TW

Structure
Filed Feb 6, 201060,000 milesCA

THE DRIVER'S SIDE SLIDING DOOR ON MY 2004 TOYOTA SIENNA DOES NOT CLOSE PROPERLY. SOMETIMES ITS OPENS AT THE END OF THE CLOSE CYCLE OR WORSE YET, CLOSES AT THE END OF THE OPEN CYCLE. I EXPERIENCED 3 INCIDENTS WHERE MY CHILDREN'S HANDS WERE ALMOST CRUSHED BY THE DOOR WHICH WAS EXPECTED TO STAY OPEN. TOYOTA HAS ISSUED A TSB (EL004-04), HOWEVER OUR CAR IS NO LONGER IN THE WARRANTY PERIOD. THE OPENING OF THE DOOR AFTER THE CLOSE CYCLE OR CLOSING OF THE DOOR AFTER THE OPEN CYCLE OCCURS INTERMITTENTLY. *CN

Vehicle Speed Control
Filed Feb 4, 201096,000 milesNY

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS STUCK DOWN TO THE FLOOR CAUSING UNINTENDED ACCELERATION UP TO 50 MPH. HE PUT THE VEHICLE IN NEUTRAL AND TURNED OFF THE IGNITION AND KICKED THE PEDAL A FEW TIMES AND IT RESUMED THE ORIGINAL POSITION. HE TOOK THE VEHICLE TO THE DEALERSHIP AND THE VEHICLE WAS INSPECTED. HE WAS INFORMED THAT THE DEALER COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE AGAIN UP UNTIL THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 98,000. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

Tires › Pressure Monitoring and Regulating Systems
Filed Feb 4, 201064,000 milesNY

2004 TOYOTA SIENNA EQUIPPED WITH TPMS DOES NOT FUNCTION. I HAD A FLAT TIRE, BUT THE LIGHT DIDN'T GO OFF. CANNOT RELY ON THIS MONITORING SYSTEM.*TR

Structure1 injured
Filed Feb 4, 201060,000 milesNY

THE TRUNK GATE OF MY TOYOTA SIENNA DOES NOT OPEN FULLY AND SOMETIMES GOES DOWN DURING COLD WEATHER. *TR

Structure
Filed Feb 4, 201035,000 milesNJ

AUTOMATIC SLIDING PASSENGER DOOR SEIZED ON AUGUST 17, 2009. STUCK IN OPEN POSITION. WENT TO DEALER AND WAS INFORMED IT WAS FOURTH ONE THEY HAD SEEN IN A WEEK. WAS TOLD WARRANTY HAD EXPIRED PRIOR MONTH. WOULD COST OVER $1000.00 TO FIX. *TR

Latches/Locks/Linkages › Doors › Latch
Filed Feb 4, 201038,914 milesPA

DEFECTIVE SLIDING DOOR AND CABLE ON 2004 TOYOTA SIENNA: RECENTLY, A CABLE THAT ALLOWS THE SIDE DOOR(S) OF THE VEHICLE TO OPEN AND CLOSE AUTOMATICALLY, SNAPPED IN HALF. THIS VERY WELL COULD HAVE SNAPPED IN HALF WHILE A PERSON WAS STANDING NEAR THE VEHICLE, CREATING A SERIOUS INJURY. WITH THE CABLE NOW BROKEN IN HALF, THE DOOR(S) NOW WILL NOT LATCH PROPERLY WHEN EITHER THE VEHICLE REMOTE OR THE SIDE DOOR CONTROL(S) IN THE VEHICLE ARE DEPRESSED. THIS NOW CREATES A VERY HAZARDOUS SITUATION. THE SIDE DOOR(S) ARE ALSO PRONE TO FREEZING SHUT IN THE WINTER. UNTIL ADEQUATE THAWING IS COMPLETED, DOOR(S) WILL REMAIN FROZEN SHUT, ALLOWING FOR LIMITED ACCESS IN AND OUT OF VEHICLE. UPON NOTICING THESE PROBLEMS, I TOOK TO THE INTERNET TO FIND A RESOLUTION AND FOUND THAT IS MORE THAT JUST A RARE OCCURRENCE, BUT A LEGITIMATE PROBLEM. IF YOU COULD PLEASE VISIT HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0EB3FD YOU WILL FIND RECENT BLOGGING OF THESE ISSUES. A TSB NUMBER OF, 0085-09, WAS ALSO NOTED ON THE BLOG INDICATING THIS PROBLEM. ANY HELP THAT YOU CAN GIVE TO HELP RESOLVE THESE MATTERS WOULD GREATLY BE APPRECIATED. *JB

Latches/Locks/Linkages › Doors › Latch
Filed Feb 4, 2010CA

THE RIGHT AUTOMATIC REAR PASSENGER DOOR IN MY 2004 TOYOTA SIENNA MALFUNCTIONED SUDDENLY, RENDERING IT TOTALLY INOPERABLE. IT WOULD NOT CLOSE ALL THE WAY. THEN IT WOULD NOT OPEN. THE DEALER GOT IT CLOSED AND SAID IT WOULD BE $2,000 TO REPAIR AND THAT THEY COULD NOT ASSURE ME THAT IT'S CURRENT CLOSED STATE IS SAFE. THE HAZARD IS THAT THE ONLY DOOR FOR PASSENGERS TO EXIT NOW IS THE SAME SIDE AS THE GAS INTAKE, SO IF THERE IS EVER A FIRE, ALL PASSENGERS WILL HAVE TO CLIMB OVER AND OUT THE FRONT DOORS. THE DEFECTIVE DOOR (IT APPEARS TO BE METAL FATIGUE -- ON A 5 YEAR OLD CAR!) IS IMPOSSIBLE TO OPEN AT ALL. I HAVE READ ONLINE OF MANY, MANY INSTANCES SUCH AS THIS. IN SOME CASES, BOTH REAR PASSENGER DOORS HAVE FAILED WITH THE PASSENGER OCCUPANTS TRAPPED INSIDE. *JB

Structure › Body › Hatchback/Liftgate
Filed Feb 4, 201075,000 milesNJ

I HAVE A 2004 TOYOTA SIENNA WITH POWER LIFTGATE. ON NUMBER OF OCCASIONS, STARTING ON THE JAN 29,2010, THE LIFT GATE WOULD GO UP AND RATHER THAN STAYING UP, IT START CLOSING. WHEN THIS INITIALLY HAPPENED, I WAS GETTING UNDER THE LIFTGATE AS IT OPENED TO GRAB A BAG AND QUICKLY MOVED OUT OF THE WAY WHEN I REALIZED THAT THE LIFTGATE WAS STARTING CLOSE. ON NUMBER OF TIMES, I HAD TO MANUALLY PUSH THE GATE UP AS IT WAS CLOSING TO GETTING IT TO STAY OPEN. TODAY ON FEB 4TH, I TOOK THE SIENNA TO THE DEALER AT MORRISTOWN, NJ AND THEY TOLD ME THAT THERE WAS NOTHING WRONG. WHEN I RELAYED TO HIM THAT THERE WAS A RECALL REGARDING THIS INCIDENT, THEY LOOKED IT UP TIN THEIR SYSTEM AND TOLD ME THAT MY CAR WAS NOT THE RIGHT MODEL. I SUBSEQUENTLY, CHECKED MY SERVICE RECORD AND INDEED THE STRUTS FOR THE LIFTGATE WERE RECALLED AND REPLACED BY THE SAME DEALER IN DEC.,2008. NOW, A LITTLE OVER A YEAR AND 15,000 MILES OF DRIVING, THIS PROBLEM IS HAPPENING AS DESCRIBED PER RECALL MESSAGE. I AM WORRIED THAT THIS ISSUE HAS NOT BEEN RESOLVED OR THE STRUTS THAT THEY REPLACED MAY BE DEFECTIVE. *JB

Structure › Body › Door
Filed Feb 3, 201063,000 milesCA

2004 TOYOTA SIENNA LE DRIVER SIDE DOOR GOT CRACKED WITH OUT ANY PHYSICAL ACCIDENT TO THE DOOR OR VEHICLE. I THINK TOYOTA KNOWS ABOUT THIS DEFECT AND THAT'S WHY THEY HAVE OFFERED EXTENDED WARRANTY THE CALLED ENHANCEMENT WARRANTY UP TO 5YR/100K MILES INSTEAD OF 3/36K WHICH THEY ARE SUPPOSE TO NOTIFY ALL OWNERS OF 2004 TO 2007 SIENNA. BUT SOMEHOW I COULD NOT FIND ANY COMPLAIN ON NHTSA WEB SITE ABOUT THIS DEFECT. ALSO I WOULD LIKE TO NOTIFY NHTSA THAT TOYOTA DID NOT NOTIFY ALL OWNERS ABOUT THIS DEFECT OR THE ENHANCEMENT WARRANTY I'M ONE OF THE PERSON WHO WAS NOT NOTIFY AND WHEN I CALLED TOYOTA THEY SAID THEY'VE SEND OUT THE LETTERS TO ALL AFFECTED OWNERS AND SINCE I DID NOT RECEIVE ANY LETTER IN THIS MATTER WHAT SO EVER SO I'VE ASKED THEM IF THEIR IS ANY WAY THEY CAN TRACE THAT THEY HAVE SEND ME THE NOTIFICATION BUT THEY SAID THEY HAVE NO WAY OF TELLING THAT THEY HAVE SENT ME THE LETTER BUT THEY WANT ME TO BELIEVE THAT THEY SENT ME. SO I CALLED COUPLE OF MY FRIEND HAS AFFECTED YEAR SIENNA ABOUT ANY NOTIFICATION FROM TOYOTA ABOUT EXTENDED WARRANTY BOTH OF THEM SAID THEY HAVE NEVER RECEIVED ANY NOTIFICATION FROM TOYOTA. SO BASICALLY THE POINT I'M TRYING TO MAKE IS TOYOTA MISLEAD PEOPLE ABOUT SENDING OUT LETTERS TO OWNERS AND AT THE SAME TIME I'M RAISING A QUESTION WHAT IS THIS WARRANTY ENHANCEMENT ? IF THIS IS THE DEFECT THAT THEY ALREADY KNOW HAPPEN TO VAN THIS SHOULD BE A RECALL HOW GOOD IS THIS WARRANTY WHEN DOORS ARE GOOD FOR FIRST 5 YEARS AND IT FALLS APART AFTER WARD. THIS AN

Vehicle Speed Control
Filed Feb 3, 20101,500 milesGA

2004 TOYOTA SIENNA XLE LIMITED- UNCONTROLLED CRUISE CONTROL ACCELERATION/DECELERATION. THE PROBLEM HAS CONTINUOUSLY OCCURRED SINCE PURCHASE IN SEPTEMBER 2004. DEALERSHIP DENIES PROBLEMS. DYNAMIC CRUISE CONTROLSYSTEM CAUSES MY CAR TO DANGEROUSLY ACCELERATE AND DECELERATE. WHEN LASER DETECTS NEARBY VEHICLE, THE CAR WILL BRAKE ABRUPTLY. LIKEWISE, ONCE THE NEARBY CAR IS NO LONGER IN LASER RANGE, THE CAR WILL ACCELERATE ABRUPTLY TO RETURN TO THE SET CRUISE CONTROL SPEED. I HAVE ALMOST BEEN HIT FROM BEHIND MULTIPLE TIMES ON FREEWAYS BECAUSE OF THE ABRUPT DECELERATION. I HAVE BEEN CAUGHT OFF GUARD SEVERAL TIMES BY THE ACCELERATION AND NEARLY LOST CONTROL OF THE VEHICLE. THE ONLY WAY TO STOP THE RAPID ACCELERATION AND DECELERATION IS TO PRESS THE BRAKE IN ORDER TO DISENGAGE THE CRUISE CONTROL SYSTEM. I HAVE NEVER DRIVEN A CAR WITH SUCH A DANGEROUS CRUISE CONTROL SYSTEM. I NO LONGER USE MY CRUISE CONTROL SYSTEM BECAUSE I FEAR THAT I'LL BE UNABLE TO DISENGAGE THE SYSTEM AND LOSE CONTROL OF THE VEHICLE. *TR

Power Train
Filed Feb 3, 201010,000 milesOH

I WROTE TO TOYOTA SEPT. 7, 2007, CONCERNING AN ACCELERATION PROBLEM WITH MY 2004 SIENNA MINIVAN, FOLLOWING MANY VISITS TO THE DEALER TO EVALUATE AND FIX IT. THE THROTTLE RESPONSE IS DELAYED, IN MY CASE; IT LAGS DURING INITIAL ACCELERATION FROM A STOP, BUT MORE IMPORTANTLY, IT LAGS WHEN IMMEDIATE ACCELERATION IS NEEDED FOR PASSING, AND ACCELERATING AFTER SLOWING FOR A TURN. THE FACTORY REP WHO RESPONDED TO MY LETTER SAID THE DEALER WOULD REEVALUATE THE PROBLEM. THE DEALER REP DROVE THE VAN, EXPERIENCED THE SAME PROBLEM, AND CONCLUDED IT WAS A "QUIRK" OF THE CAR, THAT COULD NOT BE FIXED UNLESS, PERHAPS, THE COMPUTER CONTROLLING THE THROTTLE WAS REPLACED. THEY WOULD NOT DO THAT UNLESS A RECALL WAS ORDERED, HE SAID. NEEDLESS TO SAY, I THOUGHT THAT WAS THE FINAL WORD, UNTIL OTHER PROBLEMS BEGAN TO SURFACE WITH THE "FLY BY WIRE" SYSTEM IN TOYOTAS. I DO BELIEVE THAT THE ELECTRONIC THROTTLE, THE THROTTLE POSITION FEEDBACK CIRCUIT, AND RELATED SENSORS ARE AT FAULT, ALL OF WHICH ARE CONTROLLED BY THE COMPUTER. I ALSO HAVE OTHER CARS WITH ELECTRONIC THROTTLES, AN ACCORD AND A TOWN & COUNTRY, AND NEITHER HAS THAT PROBLEM. NO ACCIDENTS HAVE BEEN CAUSED BY THIS DAILY MALFUNCTION, AS I GUESS I HAVE ADAPTED MY DRIVING STYLE TO IT, BUT DON'T YOU THINK THERE IS A SYSTEMIC PROBLEM HERE? THE INCIDENT DATE IS A CONTINUING DATE, BEGINNING DURING THE FIRST YEAR OF OWNERSHIP (2004) UP TO THE PRESENT TIME. *TR

Power Train › Automatic Transmission
Filed Feb 3, 201096,000 milesMI

2004 TOYOTA SIENNA XLE . WHEN ACCELERATING THE VAN HESITATES. HAVE TO PRESS THE ACCELERATOR HARDER TO FORCE A HARD DOWNSHIFT. THIS IS VERY DANGEROUS WHEN A PREDICTABLE ACCELERATION IS NEEDED SPECIALLY MERGING HIGHWAY. *TR

Electrical System
Filed Feb 2, 2010110,000 milesCA

IT HAPPENED TWICE DURING 2 WEEKS AGO ( DURING HEAVY RAIN). I WAS DRIVING MY 2004 TOYOTA SIENNA ON A PARKING LOT. THE STEERING WHEEL IS VERY HARD TO TURN, IT SEEMS LIKE I LOST THE POWER STEERING. AFTER RESTARTING THE VAN, THE PROBLEM DISAPPEARED. NEXT DAY, MY WIFE ENCOUNTERED THE SAME PROBLEM WHEN SHE IS PICKING UP OUR KIDS FROM SCHOOL. WE BELIEVE THERE IS A MAJOR PROBLEM WITH THE ELECTRICAL SYSTEM OR COMPUTER SYSTEM. I HAVE SO MANY PROBLEM WITH THIS VANS AND THE DEALER REFUSE TO FIX IT, I HAVE SEAT BELT PROBLEM, IT IS NOT EASY TO RELEASE AFTER DRIVING, DEALER WANTS 300 TO FIX. ELECTRICAL SLIDING DOOR PROBLEM ETC. *TR

Structure › Body › Door
Filed Feb 2, 2010119,000 milesVA

THE PASSENGER SIDE AUTOMATIC SLIDING DOOR HAS BEEN TOUCHY WITH ITS ABILITY TO OPEN AND CLOSE AND TO INDICATE TO THE CAR WHETHER IT IS OPENED OR CLOSED. YESTERDAY, THE DOOR CEASED TO OPERATE. UPON FURTHER INVESTIGATION, IT APPEARS THAT A CABLE HAS SNAPPED IN THE DOOR AND WILL NEED TO BE REPLACED. I FEEL THAT THIS IS RIDICULOUS FOR A 5 YEAR OLD CAR. IT IS ALSO VERY EXPENSIVE, FROM $700 TO $1800, WITH TOYOTA DEALERS BEING THE MOST EXPENSIVE. *TR

Vehicle Speed Control
Filed Feb 1, 201078,000 milesIL

I HAD A SUDDEN ACCELERATION EXPERIENCE IN A 2004 TOYOTA SIENNA VAN. I AM FILING THIS COMPLAINT BECAUSE I AM CONCERNED THAT THE RECENTLY ANNOUNCED TOYOTA RECALLS DO NOT INCLUDE THE SIENNA MODEL. THE INCIDENT OCCURRED WHILE I WAS PARKING MY ROOMMATE'S SIENNA VAN. I PULLED INTO A PARKING SPOT. UNHAPPY WITH THE ANGLE IN WHICH I WAS PARKED, I PUT THE VEHICLE INTO REVERSE, BACKED UP SLOWLY THEN PUT THE VEHICLE INTO DRIVE AND STARTED TO EASE INTO THE PARKING SPOT WHILE STRAIGHTENING THE WHEEL. AS THE VEHICLE MOVED FORWARD, THE ENGINE SUDDENLY MADE A LOUD ROARING NOISE AND LEAPT FORWARD OUT OF CONTROL, JUMPING A PARKING CURB AND UP OVER THE SIDEWALK IN FRONT OF THE RESTAURANT. I PLACED BOTH FEET IMMEDIATELY ON THE BRAKE BUT COULDN'T STOP THE VEHICLE. WHAT STOPPED THE VEHICLE WAS THE BRICK WALL OF THE RESTAURANT. AFTER THE INCIDENT, WE HAD THE VEHICLE EXAMINED BY A TOYOTA DEALER WHO DID DIAGNOSTIC TESTING AND COULD NOT DETERMINE A CAUSE FOR THE SUDDEN ACCELERATION. THIS EVENT OCCURRED PRIOR TO NEWS REPORTS OF A POSSIBLE PROBLEM WITH TOYOTA VEHICLES. WHEN THE TOYOTA PROBLEM BECAME PUBLIC LAST FALL, I CONTACTED TOYOTA AND OFFICIALLY "REGISTERED" MY EXPERIENCE WITH THE SIENNA VAN (TOYOTA REFERENCE #0911107062). I ALSO CALLED MY TOYOTA DEALER IN MY TOWN (MACOMB IL) WHO ADMITTED THERE WAS ANOTHER SIENNA VAN BROUGHT TO HIM THAT ALSO EXPERIENCED A SUDDEN ACCELERATION AFTER THE ONE I WAS DRIVING. MY STATE FARM INSURANCE AGENT IS ALSO AWARE OF THAT OTHER SIENNA EXPERIENCE. I AM NOT SEEKING REI

Fuel System, Other
Filed Jan 28, 20101,000 milesFL

I OWN A 2004 TOYOTA SIENNA. I HAVE HAD ISSUES WITH A SLUGGISH ACCELERATOR THAT SUDDENLY "GIVES". I HAVE TAKEN IT TO THE DEALER AND INDEPENDENT MECHANICS AND NEITHER HAVE RESOLVED THE ISSUE. I HAVE DOCUMENTATION OF REPAIRS, CLEANING THE FUEL INJECTORS, REMOVING THE CARPETS, ETC. NOTHING HAS WORKED AND AM WORRIED WHY THE SIENNA HAS NOT BEEN INCLUDED IN THE RECALL. *TW

Vehicle Speed ControlCrash
Filed Jan 27, 201053,866 milesMI

SUDDEN ACCELERATION BANK DRIVE THROUGH AFTER COMPLETING BUSINESS TRANSACTION. AFTER STEPPING ON THE ACCELERATOR CAR LEAPED FORWARD SUDDENLY GOING OVER A BERMANS CRASHING INTO TWO VEHICLESD AMAGING BOTH MY VEHICLE WAS TOTALLED*CW

Structure › Body › Door
Filed Jan 27, 201070,000 milesGA

PASSENGER SIDE REAR SEAT DOOR CABLE SNAPPED RENDERING DOOR INOPERABLE AND A SAFETY PINCH POINT. DOOR WILL ONLY OPEN TO ABOUT 3 FEET AND THEN WILL AUTOMATICALLY CLOSE. *CN

Visibility
Filed Jan 27, 2010LA

2004 TOYOTA SIENNA MINI VAN - WINDSHIELD CRACKS IMMEDIATELY EVEN IF IT RECEIVES AN EXTREMELY SMALL (LESS THAN HALF A MILIMETER) STONE CHIP ON THE EDGES OF THE WINDSHIELD. AS SOON AS THERE IS AN EXTREMELY SMALL STONE / PEBBLE CHIP, IT WILL CRACK RIGHT AWAY. *CN

Structure
Filed Jan 26, 201050,000 milesCA

CONTACT OWNS A 2004 TOYOTA SIENNA LE WITH MANUAL LIFTGATE. THE LIFTGATE USED TO WORK PROPERLY - SUDDENLY ON A COLD WINTER DAY IT STOPS WORKING ANYMORE, CONTACT CAN HEAR A HISS AND THE DOOR FALLS DOWN. CONTACT CAN SEE VISIBLE OIL LEAK AROUND THE GAS STRUT. AFTER THAT, IT'S HEAVY TO OPEN THE DOOR. *TR

Structure › Body › Door
Filed Jan 26, 201092,000 milesOH

THE PASSENGER POWER SLIDING DOOR ON MY 2004 TOYOTA SIENNA XLE HAS FAILED RESULTING IN THE DOOR BEING INOPERABLE. NO EXTRAORDINARY EVENTS LEAD UP TO THE FAILURE, JUST NORMAL USE. THE FAILURE, IN THIS CASE THE MOTOR FAILED, RENDERS THE DOOR COMPLETELY INOPERABLE, MEANING IT CANNOT BE OPENED OR CLOSED. IN ORDER TO OPERATE IT MANUALLY, THE CABLE CONNECTED TO THE MOTOR MUST BE CUT, AND IN ORDER TO OPERATE THE DOOR AUTOMATICALLY, THE MOTOR MUST BE REPLACED AT A COST OF $2,019 FOR PARTS AND LABOR. ADDITIONALLY, THE VEHICLE WAS TAKEN TO THE LOCAL TOYOTA DEALER WHO ALSO CHECKED THE DRIVER SIDE SLIDING DOOR AND NOTED THIS DOOR, IN ADDITION TO THE PASSENGER DOOR, WAS GETTING READY TO FAIL TOO. I FOUND ONLINE A TOYOTA TECHNICAL SERVICE BULLETIN EL004-04, NOT A RECALL, BUT CLEARLY STATES THE FAILURE PROBLEM AND THE ENSUING PRODUCTION DESIGN CHANGE. *TR

Steering
Filed Jan 26, 201085,000 milesPA

THE STEERING BINDS DURING TURNS. I HAVE NOTICED THAT THE PROBLEM GETS WORSE OVER TIME TO A POINT THAT IT SEEMS DANGEROUS TO DRIVE. WHEN YOU TURN THE WHEEL, THE WHEEL CATCHES AND TURNS THE VAN REAL QUICKLY IN AN UNCONTROLLED MANNER. MY MECHANIC HAS STATED HE NEEDS TO REPLACE THE STEERING RACK. *TR

Exterior Lighting
Filed Jan 23, 201065,000 milesOR

THE PASSENGER SIDE HEADLIGHT ASSEMBLY ACCUMULATES MOISTURE INSIDE DUE TO THE DESIGN OF THE HEADLIGHT. THE HEADLIGHT WILL SUDDENLY GO OUT WHILE DRIVING. TOYOTA CLAIMS IT IS NOT COVERED UNDER WARRANTY AND HAS AN ESTIMATED REPAIR CHARGE OF $1200 TO REPLACE HEADLIGHT ASSEMBLY. MANY TOYOTA OWNERS HAVE COMPLAINED ABOUT THE FAILURE OF THE HID BULBS THAT ARE BEING USED AND THE DEFECTIVE NATURE OF THE HEADLIGHT ASSEMBLY. ONCE REPAIRED, IT REPORTEDLY KEEPS OCCURRING. MINE WENT OUT WHILE DRIVING IN THE DARK IN THE MOUNTAINS- COULD NOT CONTINUE ON TRIP DUE TO THE HAZARD OF NOT BEING ABLE TO SEE ON THE WINDY DARK ROADS. *TR

Vehicle Speed ControlCrash
Filed Jan 22, 201078,000 milesMO

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH INTO THE RESIDENCE GARAGE. THE DRIVER APPLIED PRESSURE TO THE BRAKE PEDAL, FOLLOWED BY AN INTENDED ACCELERATION. SUDDENLY, THE VEHICLE CRASHED INTO THE GARAGE WALL. THERE WERE NO PERSONAL INJURIES. THE LICENSE PLATE WAS DAMAGED. THE VEHICLE HAS NOT BEEN INSPECTED FOR THE MALFUNCTION. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 78,000.

Latches/Locks/Linkages1 injured
Filed Jan 21, 201075,000 milesMA

THE POWER SLIDING DOORS ON THE 2004 SIENNA FAIL EARLY, CAUSING SAFETY AND USABILITY ISSUES. THE POWER DOOR CABLE WEARS OUT EARLY DUE TO FAULTY COATING ON HE CABLE, FAULTY HINGES AND DOOR FREEZING. ONCE THE CABLE SNAPS, THE DOOR CAN SLIDE OPEN UPON ACCELERATION. DISABLING THE POWER FEATURE ALLOWS THE DOOR TO BE USED, BUT FALSELY CAUSES THE VEHICLE TO REGISTER THE DOOR AS CLOSED WHEN IT IS OPEN, ALLOWING THE CAR TO BE PUT IN GEAR AND DRIVEN WITHOUT THE DOOR PROPERLY LATCHED CLOSED. LOOSE PARTS FROM THE SNAPPED CABLE AND TORN CABLE JACKET EASILY LODGE IN THE WORKING MECHANISM, MAKING THE DOOR BEHAVE INCONSISTENTLY - SOMETIMES LATCHING, SOMETIMES NOT. WHEN NOT LATCHED, THE DOOR EASILY SLIDES FORWARD OR BACK IF THE VEHICLE IS PARKED ON A HILL, POTENTIALLY CAUSING INJURY. IN ADDITION, THE DOORS FREEZE CLOSED IN MODERATELY COLD (25 F) TEMPERATURES, CAUSING THEM TO OPEN PARTIALLY (A FEW MILLIMETERS). THIS CAUSES EXTRA STRAIN AND WEAR ON THE POWER DOOR CABLES AND CAN CAUSE THE VEHICLE TO REGISTER AN OPEN DOOR. IF THE DOOR IS LEFT IN THIS CONDITION, IT CAN MASK OTHER DOORS ACTUALLY BEING OPENED WHILE THE VEHICLE IS MOVING. THE PARTIAL OPENING ALSO CAUSES A MISALIGNMENT OF THE LOCKING MECHANISM, MAKING IT VERY DIFFICULT TO OPEN THE DOOR TO CORRECT THE PARTIAL OPENING. THE DOOR REPAIR WAS QUOTED BY MULTIPLE DEALERS AT MORE THAN $3000. A TSB (0085-09) IN EARLY 2009 OFFERED AN ALTERNATE METHOD OF REPAIR, BUT THE COST IS STILL MORE THAN $1700 PER DOOR. DEALERSHIPS HAVE BEEN UNWILLING TO PRO

Latches/Locks/Linkages › Doors › Latch
Filed Jan 21, 201075,319 milesNC

TL*THE CONTACT OWNS 2004 TOYOTA SIENNA. SHE STATED THAT WHILE DRIVING 10 MPH WHEN SHE MADE RIGHT TURNS, THE OPEN DOOR LIGHT ILLUMINATED FOR THE LEFT REAR SLIDING DOOR. THE WEEK AFTER THE LIGHT ILLUMINATED SHE WAS UNABLE TO LATCH THE DOOR SHUT. SHE TOOK THE VEHICLE TO THE DEALER AND THE DEALER DIAGNOSIS LOCATED THE FAILURE AS THE BOLTS AND FOUND THAT TWO OF THEM WERE PULLED THROUGH THE METAL SHEET AND THE THIRD BOLT WAS LOOSE. THE DEALER STATED THAT SHE NEEDED TO TAKE THE VEHICLE TO A BODY SHOP. THE MANUFACTURER STATED THERE WERE NO RELATED RECALLS AND THAT THERE WAS NOTHING THAT THEY COULD DO TO ASSIST HER. REPORT 1001129940 WAS FILED WITH THE MANUFACTURER. THE VEHICLE WILL BE REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 75,319. UPDATED 02/01/10 *BF UPDATED 02/02/10.*JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Toyota Sienna → · Every Sienna year → · How the figures are calculated →