Page 21 of 42 · complaints 1,001–1,050 of 2,062

2004 Toyota Sienna complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Structure › Body › Door
Filed Mar 19, 2010130,000 milesNJ

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOOR ON THE VEHICLE DOES NOT WORK PROPERLY. THE DOOR GETS JAMMED AND WILL NOT CLOSE. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO GET A NEW MOTOR FOR THE DOOR. THE DEALER STATED THE PROBLEM IS WITH THE CABLE BUT THE CONTACT WOULD HAVE TO GET A NEW MOTOR IN ORDER TO REPLACE THE CABLE. THE FAILURE MILEAGE WAS 130000 AND THE CURRENT MILEAGE IS 160000.

Latches/Locks/Linkages
Filed Mar 19, 2010110,000 milesNJ

A BROKEN CABLE INTERFERES WITH THE PROPER OPERATION OF MY SLIDING DOOR AND COULD MAKE IT DIFFICULT TO EXIT THE CAR IN AN EMERGENCY. THE CABLE THAT OPENS AND CLOSES THE PASSENGER SLIDING DOOR RUSTED AND SNAPPED A FEW WEEKS AGO. I FOUND THAT A LOT OF OTHER CUSTOMERS HAVE A SIMILAR ISSUES AND MANY OF THEM COMMENTED THAT NOT ONLY IS THE PART EXPENSIVE, BUT THE REPLACEMENT OF THE PART ALSO APPEARS TO BE A MAJOR EXPENSE. IT DOES NOT APPEAR THAT THIS ISSUE IS COVERED BY A RECALL, BUT THE LARGE NUMBER OF COMPLAINTS ENTERED AT NHTSA.GOV DOES SUGGEST THAT THERE IS A SYSTEMATIC PROBLEM WITH THIS CABLE. I CALLED THE "TOYOTA CUSTOMER EXPERIENCE CENTER" THREE TIMES IN THE LAST WEEK. EACH TIME, I WAITED ON HOLD FOR ~45 MINUTES BEFORE HANGING UP. IT DOES NOT APPEAR THAT THEY HAVE AN E-MAIL ADDRESS TO REGISTER A COMPLAINT. THUS, I AM WRITING TO YOU. *TR

Structure
Filed Mar 18, 2010133,911 milesCA

POWER SLIDING DOOR ON DRIVER'S SIDE IS STUCK OPEN. NO WAY TO CLOSE IT MANUALLY. UNSAFE TO DRIVE. *TR

Vehicle Speed Control
Filed Mar 18, 201025,000 milesVA

2004 TOYOTA SIENNA LURCHES UPON ACCELERATION AFTER BRAKING. AFTER BREAKING FOR A TURN OR ANY OTHER REASON THE CAR WILL NOT RESPOND TO ACCELERATION AND THEN LURCH OR ACCELERATE QUICKLY. I WAS TOLD BY TOYOTA THAT THIS WAS A ELECTRONIC FUNCTION OF THE CAR AND IT IS NORMAL. THIS IS NOT NORMAL AND WILL LEAD TO TRANSMISSION REPAIRS OR AN ACCIDENT. THIS OCCURS ALL THE TIME AND HAS NOT BEEN REPAIRED. *TR

Vehicle Speed Control
Filed Mar 17, 201070,000 milesCA

2004 TOYOTA SIENNA - ERRATIC RPM IN DRIVE, SMOG STATIONS ARE NOT ABLE TO DO THE TEST, DUE TO ALLEGED CAR ELECTRONICS CONTROL ISSUE. THIS IS THE FIRST EVER SMOG TEST THAT WAS REQUESTED BY CALIFORNIA DMV FOR THIS NEW VEHICLE AFTER 5-YEARS OF USE. *TR

Structure
Filed Mar 16, 201044,000 milesWA

WE PURCHASED A 2004 TOYOTA SIENNA VAN. THE DRIVER'S DOOR HINGE HAS FAILED CAUSING THE ENTIRE DOOR TO HAVE TO BE REPLACED TO THE TUNE OF ABOUT 3K. IN SEARCHING THE INTERNET, 600,000 VEHICLES HAD THE SAME DEFECT TRACING BACK TO AN INDIANA FACTORY WELDING ISSUE. TOYOTA HAS NOT ISSUED A RECALL AND THE DEALERSHIP IS TELLING US IT IS OUT OF WARRANTY. HTTP://WWW.ALLWORLDAUTO.COM/COMMENTS/2004_TOYOTA_SIENNA_COMMENTS_AND_COMPLAINTS_C202-6966-2004-303-1.HTML THERE ARE ALSO YOUTUBE VIDEOS DEPICTING THE SAME ISSUE. *TR

Vehicle Speed Control
Filed Mar 15, 201072,120 milesVA

I HAVE A 2004 TOYOTA SIENNA, IT IS NOT RECALLED. MY TOYOTA VAN WOULD STRUGGLE TO GET MOVING ESPECIALLY GOING UP A SMALL INCLINE I WOULD HAVE TO PUSH THE GAS PEDAL TO THE FLOOR(THE CARS RPMS WOULD RACE) IN ORDER FOR IT TO MOVE, IT WAS LIKE GASPING FOR AIR. I BROUGHT IT TO TOYOTA AND THEY RAN THE TESTS AND SAID NOTHING WAS WRONG, IN THE END THEY CLAIMED IT WAS THE FLOOR MAT PREVENTING THE GAS PEDDLE FROM OPERATING PROPERLY. NOT POSSIBLE THE FLOOR MAT WAS NOT OUT OF PLACE BECAUSE OF STAINS ON THE FLOOR. THE FLOOR MAT IS HEAVY AND DOES NOT SLIDE AROUND. NOW I AM FRUSTRATED SO BROUGHT IT TO COTTMANS AUTOMOTIVE AND THEY RAN THE COMPUTER ON IT AND SAID NOTHING CAME UP ON THE COMPUTER AS NOT WORKING, IF IT KEEPS DOING IT BRING IT BACK. WELL NOW I KNOW WHETHER IT COMES OUT OR NOT THIS IS A COMPUTER PROBLEM. IT DOES NOT SHOW UP ON THE COMPUTER TESTS THEY RUN AND YOU CAN NOT DUPLICATE THE PROBLEM ON DEMAND. WITH ALL THE TROUBLES OCCURRING WITH TOYOTA, THEY ARE TRYING TO BLAME IT ALL ON FLOOR MATS, A COMPUTER PROBLEM WOULD BE MUCH MORE COSTLY TO REPAIR SOMETIMES COMPUTERS CAN TAKE CONTROL. I FIND IT VERY INTERESTING MY PROBLEM AND NOW THE PROBLEM WITH ACCELERATION IS ALL BLAMED ON FLOOR MATS? MY SIENNA IS STILL HAVING THE SAME PROBLEM NOT ABLE TO ACCELERATE AND JERKS WHEN IT DOES GET GOING. THIS IS OUR 4TH TOYOTA AND WE HAVE NEVER HAD ANY TROUBLE. IN ALL MY YEARS AS L LOYAL TOYOTA CUSTOMER I FIND THIS VERY SAD. THANK YOU *TR

Structure › Body
Filed Mar 15, 201095,000 milesCA

I HAVE A 2004 TOYOTA SIENNA, I AM EXPERIENCING A KNOWN ISSUE REGARDING MY POWER SLIDING DOORS. THEY SEEM TO POWER FORWARD AND BACK IF I MANUALLY USE THE HANDLES TO OPEN THE DOORS, BUT IF I USE THE AUTO-OPENING BUTTONS FROM INSIDE THE VAN THE DOORS TRY TO OPEN BUT THEY WONT UNLATCH SO THAT THE DOORS WILL SLIDE FROM OPEN TO CLOSE OR CLOSE TO OPEN. THIS HAS BEEN ONGOING FOR 1 YR NOW. I TOOK IT TO THE DEALER AND THEY INFORMED THAT IT WAS A KNOWN ISSUE THAT THEY DON'T SUPPORT. THEY TOLD ME THE COST WAS OVER $1K. I WOULD LIKE TO KNOW IF THERE IS ANYTHING MORE I AM ABLE TO DO. THANKS FOR YOUR TIME AND ATTENTION. *TR

Structure
Filed Mar 14, 201073,000 milesPA

THE PASSENGER SIDE SLIDING DOOR ON 2004 TOYTA SIENNA IS NOT CLOSING. OUT IN COLD AND RAIN WITH KIDS FOR 45 MINS. *TR

Structure › Body › Door
Filed Mar 13, 201080,000 milesMA

2004 TOYOTA SIENNA SLIDING DOOR CABLE SNAPPED. THE CABLE ON OUR SLIDING DOOR SNAPPED AND LEFT THE DOOR UNABLE TO BE OPENED OR CLOSED. *TR

Latches/Locks/Linkages
Filed Mar 12, 2010108,000 milesGA

PLASTIC SHEATHING ON PASSENGER POWER DOOR, THE ONLY POWER DOOR, DRIED OUT AND CRACKED CAUSING THE CABLE WIRES TO BE EXPOSED TO THE ELEMENTS. AS A RESULT, THE WIRES OF THE CABLE BEGAN TO RUST AND FRAY AND TANGLED IN THE DOOR SO THAT IT WAS HALF OPENED AND WOULD NEITHER OPEN NOR CLOSE EVEN WITH THE POWER OFF. WE HAD TO CUT THE CABLE OFF TO GET THE TANGLED CABLE FREE OF THE DOOR SO WE COULD CLOSE IT. IT IS POOR QUALITY TO HAVE THE PLASTIC ON THE CABLE DRY OUT AND CRACK OFF SO THAT THE POWER DOOR IS UNABLE TO BE USED AS A POWER DOOR WHICH IS AN OPTION YOU HAVE TO PAY EXTRA FOR. WE ALSO HAD SMALL CHILDREN BUCKLED INTO CARSEATS AT THE TIME AND HAD WE NOT CUT THE CABLE OFF, WE COULD NOT DRIVE IT AS I SAID THE DOOR WAS STUCK HALF OPEN/HALF CLOSED. *TR

Structure
Filed Mar 10, 201090,000 milesWI

2004 TOYOTA SIENNA MINIVAN, SLIDING DOORS FREEZE SHUT ALL WINTER, MY THREE KIDS CANNOT RELY ON WHAT DOOR TO EXIT, ESPECIALLY IN AN EMERGENCY. ONE SLIDING DOOR HAS NOW STOPPED WORKING, CABLE SNAPPED AND BOLTS SHEARED, LIKELY DUE TO THE EXTRA FORCE NEEDED TO WORK THE FREQUENTLY FROZEN DOORS. PERHAPS THESE VANS SHOULD NOT BE ALLOWED IN CLIMATES UNDER 32 DEGREES. I HAVE ALREADY NEEDED TO HAVE FRONT DOORS AND REAR DOOR MECHANISM REPAIRED(RECALLS). THIS SEEMS TO BE A COMMON PROBLEM. *TR

Steering
Filed Mar 10, 2010DC

2004 TOYOTA SIENNA STEERING PROBLEM*CW THE CONSUMER STATED THE DEALER FIXED THE STEERING PROBLEM. HOWEVER, THE CONSUMER HAD TO RETURN THE VEHICLE BECAUSE THE PROBLEM RESURFACED. THE STEERING WAS NEVER THE SAME. THERE WERE TIMES WHEN THE STEERING WOULD BECOME STIFF, BUT THE PROBLEM WOULD GO AWAY ONCE THE VEHICLE WARMED UP. THE CONSUMER ALSO STATED THE CLIP THAT HOLDS THE FLOOR MAT IN PLACE COMES OFF EASILY. *JB

Vehicle Speed ControlCrash
Filed Mar 10, 201012,500 milesIL

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE CONTACT WAS DRIVING 5 MPH ATTEMPTING TO PARK INTO A PARKING SPACE, THE VEHICLE HAD SUDDENLY ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A NEARBY GATE. NO ONE WAS INJURED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING NORMALLY. THERE WERE NO PRIOR WARNINGS. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 12,500.

Seat Belts
Filed Mar 10, 201080,000 milesGA

THE SEAT BELTS ON OUR 2004 TOYOTA SIENNA MINIVAN DO NOT WORK PROPERLY. APPROXIMATELY ONCE EVERY TEN TO TWELVE DAYS, THE BELTS WILL NOT RETRACT PROPERLY TO THEIR ORIGINAL POSITION. THE BELTS CURRENTLY NOT WORKING PROPERLY ARE THE DRIVER SIDE AND THE MIDDLE SEAT PASSENGER SIDE. WE HAVE TAKEN THE VEHICLE BACK TO COBB COUNTY TOYOTA IN GEORGIA FOR REPAIR. THEY CLAIM IT IS "USER ERROR," A CHARACTERIZATION I COMPLETELY REJECT. I HAVE DRIVEN SEVERAL CARS AND HAVE NEVER HAD A PROBLEM LIKE THIS. THEY HAVE MANAGED TO RETURN THE BELTS TO THEIR ORIGINAL POSITION BUT WITHIN A FEW DAYS TO A WEEK, THEY ARE IMPROPERLY WORKING AGAIN. WE ALL KNOW THAT SEAT BELTS ARE ONE OF THE MOST IMPORTANT PIECES OF SAFETY EQUIPMENT IN A VEHICLE. IF THEY DO NOT WORK PROPERLY, THE EVIDENCE IS CLEAR THAT PASSENGERS IN THAT VEHICLE ARE MUCH MORE LIKELY TO DIE. I BELIEVE THIS IS A MANUFACTURER'S DEFECT WHICH SHOULD BE REMEDIED IMMEDIATELY. *TR

Structure
Filed Mar 9, 201072,328 milesPA

I HAVE 2004 TOYOTA SIENNA. RECENTLY MY SLIDING DOOR CABLE COMPLETELY SNAPPED IN HALF WHEN THE DOOR WAS OPENING. THANKFULLY, I WAS HOME AND WAS ABLE TO GET THE DOOR TO SHUT. *TR

Vehicle Speed ControlCrash2 killed
Filed Mar 9, 2010PA

TL*THE DRIVER OWNED A 2004 TOYOTA SIENNA. WHILE DRIVING 60 MPH, THE DRIVER CRASHED INTO A SEMI-AUTOMATIC TRUCK. THE DRIVER AND A PASSENGER IN THE FRONT SEAT WERE KILLED AS A RESULT OF THE CRASH. THE CONTACT STATED THAT THERE WERE NO INDICATIONS THAT THE BRAKE WAS APPLIED AND THAT THE VEHICLE MAY HAVE ACCELERATED FORWARD. THE CURRENT AND FAILURE MILEAGES WERE NOT AVAILABLE. UPDATED 04/22/10 *BF UPDATED 06/14/10.*JB UPDATED 9/29/11*CW

Structure › Body › Door
Filed Mar 9, 201035,000 milesWA

EARLY 2007 (THIS DATE/MILEAGE ETC... ARE APPROXIMATE SINCE WE DIDN'T KNOW THIS WAS GOING TO BE AN ONGOING PROBLEM) OUR PASSENGER AUTOMATIC SLIDING DOOR MALFUNCTIONED. THERE WAS A CORD WITH A PLASTIC PIECE THAT SNAPPED OFF THE DOOR FRAME AND THE DOOR WAS NOT ABLE TO OPEN USING THE BUTTON FEATURE AND IT TOOK 2 PEOPLE TO CLOSE IT MANUALLY. LUCKILY, NO ONE WAS HIT BY THE CORD OR THE PLASTIC PIECE AND OF NOTE THIS CORD IS HELD EXTREMELY TAUT IN ORDER TO PULL THE DOOR VIA A MOTOR. THIS WAS COVERED UNDER WARRANTY AND REPAIRED. SEPTEMBER 2009 THE SAME THING HAPPENED AGAIN. THIS TIME TOYOTA SAID IT WAS BECAUSE OF DAMAGE FROM AN ACCIDENT WHERE WE WERE HIT ON THE PASSENGER SIDE. THE INSURANCE COMPANY PAID FOR TOYOTA TO REPAIR IT. FEB 21, 2010 THE DOOR MALFUNCTIONED BY NOT OPENING OR CLOSING FULLY, RETRACTING PARTIALLY AND GETTING STUCK AND REPEATEDLY CYCLING. AGAIN I WAS CONCERNED ABOUT THE KIDS GETTING STUCK IN THE DOOR AND WE TURNED OFF THE AUTOMATIC FEATURE. IN MANUAL MODE IT WAS DIFFICULT TO OPEN OR CLOSE. WE BROUGHT IT IN TO TOYOTA WHO SAID IT WAS WORKING FINE. IT SEEMS CHANGING TURNING IT TO MANUAL RESET IT, BUT IT WAS STILL NOT AS SMOOTH OPENING/CLOSING AS THE ORIGINAL DOOR. THEN MARCH 1ST IT HAPPENED AGAIN. I PUSHED THE BUTTON TO CHANGE IT TO MANUAL, THEN BACK TO AUTOMATIC, AND IT SEEMED TO RESET IT BUT IT IS STILL VERY ROUGH/GRINDING SOUNDING WITH THE AUTOMATIC DOOR USE. WE ARE GOING TO VIDEO-TAPE IT NEXT TIME THIS HAPPENS AS TOYOTA DOESN'T SEEM TO WANT TO TAKE RESPONSIBILITY W

Latches/Locks/Linkages
Filed Mar 8, 201065,000 milesPA

2004 CERTIFIED USED TOYOTA SIENNA HAS A DRIVER'S DOOR CHECK ISSUE IN WHICH EITHER THE WELD BREAKS OR IN MORE SEVERE SITUATIONS, THE WELD ACTUALLY PULLS OFF THE DOOR REQUIRING COMPLETE REPLACEMENT OF THE DOOR TO FIX IT. THE SOLUTION WAS TO ISSUE A SERVICE BULLETIN EXTENDING THE WARRANTY TO 5 YRS, 100,000 MI. MY CAR WAS PURCHASED THE DAY AFTER THE 5 YRS WAS UP AND IS WELL WITHIN THE 100,000 MI. WHEN ADDRESSED A FEW MONTHS AFTER PURCHASE AS THE SOUND BECAME NOTICEABLE ENOUGH TO TAKE IT IN FOR CHECKING OUT, THE WELDED BRACKET WAS TEARING A HOLE IN THE BODY OF THE CAR NOT JUST A BROKEN WELD. THE DEALER REFUSES TO TAKE CARE OF IT ONLY AGREEING TO PAY 1/2 THE REPLACEMENT COST OF $1800. I UNDERSTAND THIS IS A DANGER BECAUSE IF IT FAILS COMPLETELY, THIS DOOR CAN BOTH COME OFF THE FRAME AS WELL AS SWING UNCONTROLLED AND SLAM BODY PARTS IN THE DOOR. *TR

Vehicle Speed Control
Filed Mar 8, 201075,000 milesCA

AFTER CHANGING THE FRONT BRAKE PADS ON OUR 2004 TOYOTA SIENNA SOMETIME EARLY 2009 AND WHILE IT WAS PROPPED UP ON METAL RAMP, MY DAUGHTER PLACED THE TRANSMISSION IN REVERSE APPLIED SOME GAS, IT INSTANTLY TOOK OFF AT A HIGH SPEED IN REVERSE. THE CAR TRAVELED APPROX 40 FEET BACKING INTO A DITCH WHICH AT THAT TIME IT STOPPED POSSIBLY BECAUSE OF THE SUDDEN ABRUPT DITCH. I HER FATHER WAS WATCHING AND ASKED "WHAT DID YOU DO" SHE STATED "NOTHING IT JUST TOOK OFF" THIS WAS A YEAR BEFORE I HEARD OF THE TOYOTA PROBLEMS SO I JUST SHRUGGED IT OFF AS A WEIRD INCIDENT. NOW HEARING OTHER INCIDENCES I SUDDENLY REMEMBERED MY INCIDENT. I ONLY REPORT IT NOW BECAUSE IT MAY HELP WITH ANY INVESTIGATION AS TO WHAT THE PROBLEM IS. I HAVE NOT YET HEARD OF THE ACCELERATING PROBLEM HAPPENING IN REVERSE LIKE IT HAPPENED TO ME. *TR

Steering
Filed Mar 8, 201081,000 milesNJ

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. HE STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE STEERING WHEEL IS VERY HARD TO TURN AND STAY IN ONE POSITION . HE STATED THAT HIS VEHICLE WAS FINE UNTIL IT SNOWED AND THE SALT ON THE ROADS MADE THE STEERING INTERMIATE SHAFT CORRODE. THE DEALER WAS CONTACTED AND THEY STATED THAT THERE WAS NO RECALL AND THAT THEY WILL REPAIR THE VEHICLE AT THE OWNER'S EXPENSE. THERE HAD BEEN NO REPAIRS DONE TO THE VEHICLE AT THE TIME OF THE COMPLAINT . THE FAILURE MILEAGE WAS 81000 AND CURRENT MILEAGE WAS 82000.

Latches/Locks/Linkages
Filed Mar 8, 201074,000 milesHI

WE PURCHASED THE NEW 2004 TOYOTA SIENNA ON OR ABOUT AUGUST OF 2004. IN ABOUT LATE SEPTEMBER OF 2009 I NOTICED A POPPING SOUND COMING FROM THE DRIVER'S DOOR WHEN OPENING AND CLOSING IT. IT BECAME PROGRESSIVELY WORSE IN THE FOLLOWING WEEKS. I CHECKED ON-LINE AND DISCOVERED IT TO BE A COMMON PROBLEM WITH OTHER 2004, 05, 06, 07 AND 08 SIENNAS. I HAD A 5 YEAR EXTENDED WARRANTY AND CALLED THE TOYOTA CUSTOMER SERVICE HERE IN HAWAII AND WAS TOLD THAT THE WARRANTY HAD EXPIRED SO THEY WERE NOT GOING TO DO ANYTHING. I ASKED IF TOYOTA FACTORY WELDS WERE ONLY GOOD FOR THE LIFE OF THE WARRANTY AND WAS NOT GIVEN AN ANSWER. I LATER DISCOVERED THAT A TECHNICAL SERVICE BULLETIN TSBNV003-07 WAS ISSUED BY TOYOTA BUT NOT A RECALL. THEY CLAIM THAT A NOTICE ABOUT THE PROBLEM WAS MAILED TO THE OWNERS BUT WE HAVE NEVER RECEIVED IT AND HAVE BEEN LIVING AT THE SAME ADDRESS FOR 18 YEARS. THE BROKEN PART IS AN ENGINEERING FLAW WITH THE DESIGN OF THE PLATE WELDED TO THE DOOR THAT CAUSES THE DOOR STRAP WELDS TO BREAK LOOSE IF THE BROKEN PART IS NOT REPLACED OR REPAIRED THE DOOR WILL SWING FREELY OPEN TO IT'S EXTREME AND CLOSE SUDDENLY WITHOUT RESTRICTION WHEN OPENING OR CLOSING THE DOOR. REPAIRS TYPICALLY COST AROUND $2,000.00 OUTSIDE OF WARRANTY WITH THE REPLACEMENT OF THE DRIVERS SIDE DOOR. RE-WELDING THE FAILURE POINTS IS NOT RECOMMENDED AS THEY ARE PRONE TO FAIL AGAIN SOONER THAN REPLACING THE DOOR. THIS FAILURE ALSO OCCURS ON THE PASSENGER DOOR. DUE TO THE COST OF THE REPAIR I HAVE MADE MY OWN MODIFIC

Structure › Body › Door
Filed Mar 6, 201087,652 milesNJ

AUTOMATIC SLIDING PASSENGER DOOR CABLE SNAPPED AND IT DOESN'T WORK EVEN MANUALLY. *TR

Vehicle Speed ControlCrash
Filed Mar 6, 2010114,685 milesTN

SUDDEN UNEXPLAINED ACCELERATION AND BRAKE FAILURE ON MY 2004 TOYOTA SIENNA. I WAS ALMOST AT A STOP AT A TRAFFIC LIGHT WHEN THE LIGHT TURNED GREEN. I PRESSED THE ACCELERATOR. MY VAN SHOT OFF! IT ACCELERATED VERY RAPIDLY. I PRESSED THE BRAKE. THEY DID NOT ENGAGE. I PRESSED THE BRAKE AGAIN. THEY WENT TO FLOOR. WITH ONCOMING TRAFFIC ON MY LEFT AND A CAR IN THE RIGHT LANE, I HAD NOWHERE TO GO. I HIT THE TRUCK IN FRONT OF ME WHO WAS STOPPING AT THE NEXT TRAFFIC LIGHT. HAD I BEEN ON A CURVY ROAD OR THE INTERSTATE, I COULD HAVE BEEN SERIOUSLY INJURED. I DID NOT LOOK AT THE SPEEDOMETER TO SEE HOW FAST THE VAN GOT. I WAS TOO BUSY TRYING TO FIND A WAY NOT TO HIT SOMEONE. THIS WAS VERY SCARY. UPDATED 04/22/10 *BF UPDATED 05/10/10 *BF UPDATED IVOQ 05/12/10 UPDATED 09/28/10

Vehicle Speed Control
Filed Mar 5, 201098,785 milesMD

I DRIVE A 2004 TOYOTA SIENNA XLE. ON 3/4/10 AT 1030 AM, I WAS COMING TO A STOP LIGHT ON BROKEN LAND PKWY. AS I COMPLETED A FULL STOP, MY SIENNA TRIED TO ACCELERATE WHILE MY FOOT WAS DEPRESSING THE BRAKE PEDAL. THE VEHICLE LURCHED BUT DID NOT STALL OUT AND I WAS ABLE TO CONTINUE ON MY WAY. DURING THE REST OF THE MORNING, I DID NOT EXPERIENCE ANY MORE ACCELERATION TROUBLE THE REST OF THE DAY. I DID INFORM MY HUSBAND AND HE SUGGESTED I RESEARCH 2004 TOYOTA SIENNA ACCELERATION. I DID THAT AND FOUND A VARIETY OF COMPLAINTS FROM 2004 TOYOTA SIENNA OWNERS ON SEVERAL INTERNET AUTO WEB SITES. *TR

Vehicle Speed ControlCrash1 injured
Filed Mar 5, 201041,000 milesFL

3-5-10 AT ABOUT 11:39AM I WAS MAKING A LEFT TURN INTO A PARKING SPACE IN FRONT OF MY CONDOMINIUM WHEN MY 2004 TOYOTA SIENNA SUDDENLY LURCHED FORWARD AND JUMPED THE PARKING STOP AND HIT A CEMENT WALL. I TRIED TO BRAKE THE CAR AND THEY DID NOT WORK. I HAD NEW BRAKE PADS ON 3-1-10 AND MY CAR SERVICED. THE CAR WAS TOWED TO BEACHSIDE AUTO BODY REPAIR, INDIAN HARBOUR BEACH, FL 32937. FRONT END DAMAGE. WE ASKED THAT THEY HAVE A MECHANIC INSPECT THE CAR. *TR

Latches/Locks/Linkages
Filed Mar 4, 201074,000 milesMA

TOYOTA 2004 SIENNA - POWER SLIDING DOOR FAILURES. DRIVER SIDE SLIDING DOOR FAILED TO OPEN AS CABLE SNAPPED. DOOR WAS JAMMED SHUT SO WE TOOK THE CAR TO THE DEALERSHIP AND WERE TOLD WE WOULD HAVE TO REPLACE THE WHOLE MOTOR UNIT AT A COST OF $1,700. SERVICE DEPT DISCONNECTED MOTOR UNIT SO THAT DOOR WOULD OPEN AND CLOSE (BUT WITH NO POWER OPTION). TWO DAYS LATER THE CABLE SNAPPED ON THE PASSENGER SIDE SLIDING DOOR WITH THE DOOR OPEN. IT WOULD NOT CLOSE. RETURNED TO THE DEALERSHIP AND SAME ACTION WAS TAKEN AS DRIVER SIDE DOOR. WILL NOW COST $3,400 TO FIX. WITH 3 CHILDREN THE SAFETY ASPECT OF A DOOR CABLE SNAPPING WITH EITHER THE DOOR JAMMED OPEN OR CLOSED IS OBVIOUSLY A MAJOR CONCERN. HAVING RESEARCHED THIS ISSUE OVER THE PAST FEW DAYS I CAN SEE THAT MANY SIENNA OWNERS HAVE HAD THE SAME PROBLEM. THIS IS A MAJOR SAFETY AND COST ISSUE THAT SHOULD BE INVESTIGATED. *TR

Power Train › Automatic Transmission
Filed Mar 4, 2010CA

TOYOTA 2004 SIENNA. IT'S THE MOST DANGEROUS CAR I EVER HAD, WHENEVER I SLOW DOWN AND TEND TO ACCELERATE, THE CAR HESITATE TO GO FOR ABOUT 1 TO 3 SECONDS DELAY. I TOOK IT TWICE TO THE DEALER BUT DID NOT FIX THE PROBLEM, THE THIRD TIME I WENT BACK THEY DENIED THAT IT IS A PROBLEM. IT IS DANGEROUS SPECIALLY WHEN YOU TEND TO PASS A CAR ON A TWO WAY ROAD AND THE CAR WONT ACCELERATE AT DESIRED TIMING. MY COMPLAIN WAS TOYOTA DENIES THAT THERE IS A PROBLEM. THIS PROBLEM IS AN ONGOING SINCE I PURCHASED IT IN 2004 TO PRESENT. *TR

Structure › Body › Door
Filed Mar 3, 201088,000 milesMD

MY AUTOMATIC SLIDING DOOR FELL OFF MY 2004 TOYOTA SIENNA. THIS OCCURRED WHILE DRIVING OUT MY DRIVEWAY. ALTHOUGH THE DOOR COMPLETELY FELL TO THE GROUND AND MY TWO CHILDREN, AGES 5 AND 6 WERE PRESENT, NOBODY WAS HURT IN THE INCIDENT. I AM THANKFUL IT HAPPENED WHILE THE VEHICLE WAS MOVING SLOWLY. ODDLY, DARCARS TOYOTA OF SILVER SPRING, MARYLAND CHARGED ME OVER $1000.00 TO FIX THE PROBLEM. *TR

Structure › Body › Door
Filed Mar 3, 201083,650 milesMA

I HAVE A 2004 TOYOTA SIENNA AND THE REAR PASSENGER SLIDING DOOR IS MOTORIZED. A FEW DAYS AGO, SOMETHING WITHIN THE MOTOR THAT OPENS THE DOOR BROKE. IF IT HAD BEEN A CASE OF THE MOTOR WEARING OUT, I WOULD HAVE BEEN FINE WITH IT, BUT WHEN IT BROKE, IT PREVENTED THE DOOR FROM OPENING MORE THAN 3 INCHES, WHICH I BELIEVE TO BE A SAFETY HAZARD. THE INTERESTING THING ABOUT THIS IS THAT THE PART TO REPLACE IT COST ROUGHLY $1100 FROM TOYOTA, AND WHEN THE MECHANIC CALLED FOR THE PART, HE SAID THAT TOYOTA HAD 5 OF THEM IN STOCK. HIS COMMENT WAS THAT NO ONE KEEPS FIVE OF A $1100 PART IN STOCK UNLESS THEY KNOW THEY ARE GOING TO NEED IT. WHEN I SEARCHED THE INTERNET, I FOUND A LOT OF POSTINGS FROM OTHER PEOPLE EXPERIENCING SIMILAR ISSUES. SEEMED LIKE THERE MIGHT BE MORE OF THESE CASES OUT THERE, AND SINCE THE SAFETY OF PASSENGERS IN THE REAR SEEMED LIKE THEY COULD HAVE BEEN COMPROMISED WITH THE DOOR UNABLE TO BE OPENED. *TR

Vehicle Speed Control
Filed Mar 3, 201025,000 milesAZ

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED AND THE VEHICLE ACCELERATED BEYOND THE SET SPEED. WHEN THE VEHICLE WILL DECREASED IN SPEED THE SENSORS DETECTED ANOTHER VEHICLE APPROACHING. THE CONTACT SWITCHED LANES AND THE VEHICLE WOULD START TO ACCELERATE UP TO 10 MPH BEYOND THE SET SPEED. AFTER THE VEHICLE HAS PASSED THE APPROACHING VEHICLE, THE VEHICLE WILL DECREASE BACK TO THE SET SPEED. THE CONTACT HAS NOT CONTACTED THE MANUFACTURER. THE FAILURE MILEAGE WAS 25,000.

Latches/Locks/Linkages
Filed Mar 2, 2010111,224 milesCO

I HAVE A 2004 TOYOTA SIENNA LE. I AM UNABLE TO OPEN MY RIGHT REAR POWER SLIDING DOOR WITH THE KEY FOB, BUTTON ON THE B-PILLAR, OR BUTTON ON THE DRIVER OVERHEAD CONSOLE. THIS PROBLEM OCCURS AT ALL TEMPERATURES. FOR NOW, I CAN OPEN THE DOOR MANUALLY. I HAVE NO CONFIDENCE THE PROBLEM WILL NOT GET WORSE. THE DEALER DIAGNOSIS IS A DEFORMING REAR ROLLER DOOR HINGE. A DOOR HINGE BENDING DURING UNDER NORMAL USE SHOULD NOT LEAD TO A FAILURE AT ANY TIME. AFTER SOME RESEARCH ON THE INTERNET, I HAVE DISCOVERED MANY PEOPLE ARE HAVING THE SAME PROBLEM AND OTHER PROBLEMS. I AM FORTUNATE MY SLIDING DOOR POWER CABLE HAS NOT BROKEN AND I HAVE A GARAGE SO MY DOORS DO NOT FREEZE SHUT IN COLD WEATHER (HAVE EXPERIENCED ON SKI TRIPS). THESE ARE SEPARATE PROBLEMS BUT INDICATIVE OF QUALITY PROBLEMS AT TOYOTA ON THE SIENNA DOORS. IN THE EVENT OF A CRASH, I HAVE NO CONFIDENCE I WILL BE ABLE TO OPEN THE DOOR AND GET THE CHILDREN OUT. THE SLIDING DOORS IN THE 2004 TOYOTA SIENNA APPEAR TO BE POORLY DESIGNED AND THE HINGE DEFORMING UNDER NORMAL USE. THE VEHICLE SHOULD BE RECALLED TO FIX THESE ISSUES. *TR

Vehicle Speed Control
Filed Mar 2, 201030,000 milesMA

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA CE. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH. WHEN RELEASING THE FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE MOMENTARILY CONTINUED TO ACCELERATE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS UNDER THE IMPRESSION THE FAILURE WAS DUE TO DRIVER ERROR. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 30,000.

Service Brakes, Hydraulic
Filed Mar 2, 201089,000 milesCA

2004 TOYOTA SIENNA XLE LTD. THERE WERE TIMES WHEN THE GAS PEDAL WOULD GET STUCK AT 60 MPH OR WHEN I WAS TURNING ON A LONG FREEWAY ON RAMP GOING ABOUT 30-35, THE VAN WOULD ACCELERATE WHEN I DID NOT WANT IT TO. *TR

Service Brakes, HydraulicCrash
Filed Mar 1, 201048,649 milesPA

1. EVENTS LEADING TO THE FAILURE: MY WIFE WAS TRAVELING NORTH ON PEEBLES RD IN ALLISON PARK, PA IN OUR 2004 TOYOTA, SIENNA. AFTER MY WIFE PROCEEDED THROUGH THE INTERSECTION WITH DUNCAN AVENUE THE DRIVER OF THE VEHICLE IN FRONT OF MY WIFE SUDDENLY STOPPED SHORT AND THAT PERSON'S BRAKE LIGHTS DID NOT COME ON. WHEN MY WIFE REALIZED THE SITUATION SHE HIT HER BRAKES HARD AND THE PEDAL WENT QUICKLY TO THE FLOOR PROVIDING NO BRAKING AND RESULTING IN MY WIFE?S VEHICLE TO HIT THE VEHICLE IN FRONT OF HER. WHILE ALL VEHICLES WERE TRAVELING WELL WITHIN THE SPEED LIMIT THE DAMAGE WAS EXTENSIVE AS THE VEHICLE IN FRONT OF MY WIFE WAS A FORD EXPLORER. 2. THE FAILURE, FREQUENCY, AND CONSEQUENCES: I HAVE TRIED TO REPLICATE THIS FAILURE AND CAN READILY RECREATE IT. IN A SAFE ENVIRONMENT I HAVE TRIED TO SUDDENLY AND DRAMATICALLY HIT THE BRAKES AND THE PEDAL QUICKLY GOES RIGHT TO THE FLOOR. SOME FAIRLY LIMITED BRAKING DOES OCCUR DURING THESE ATTEMPTED RE-CREATIONS BUT IT SEEMS TO BE TOO LITTLE AND DELAYED. MY WIFE'S VEHICLE WAS SIGNIFICANTLY DAMAGED REQUIRING $7,083.61 IN TOTAL REPAIR COST (DOCUMENTATION IS AVAILABLE). 3. WHILE THE CRASH WAS THE FIRST TIME FOR SUCH A DRAMATIC FAILURE, OUR CONCERNS OF THE SOFTNESS OF THE BRAKING SYSTEM HAD BEEN PREVIOUSLY REPORTED TO A LOCAL TOYOTA DEALER AND THEIR RESPONSE WAS "THAT IS HOW THOSE BRAKES ARE". SO NOTHING HAS REALLY BEEN DONE TO CORRECT THE FAILURE AND I BELIEVE ALL THE PARTS IN THE BRAKING SYSTEM CURRENTLY ARE ORIGINAL TO THE VEHICLE. *TR

Vehicle Speed Control
Filed Feb 27, 201020,000 milesNY

I DROVE A 2004 TOYOTA SIENNA. MY CAR IS NOT PART OF THE RECALL. HOWEVER, I HAD AN INCIDENT SIMILAR TO THE GAS ACCELERATION. THIS INCIDENT HAPPENED LAST YEAR, WHERE I WAS IN MCDONALD PARKING LOT. I TOOK MY FOOT OFF THE GAS PEDAL TO SLOW DOWN IN ORDER TO PARK, SUDDENLY THE CAR ACCELERATED (ABOUT 20 MPH) AND I HAD TO STEP ON THE BRAKE BUT THE CAR DID NOT SLOW DOWN. I HAD TO STEP ON THE BRAKE THE SECOND TIME FOR THE CAR TO STOP. THIS INCIDENT LAST ONLY A FEW SECONDS. I DID NOT HAVE ANY MORE INCIDENT AFTER THAT ONE. *TR

Structure › Body
Filed Feb 27, 201035,000 milesWA

POWER SLIDING DOOR STUCK PARTIALLY OPEN. SEVERAL ATTEMPTS TO OPEN OR CLOSE IT WITH THE REMOTE RESULTED IN TWO CABLES SNAPPING AND THE POWER DOOR MOTOR BREAKING INTO SEVERAL PIECES. WHEN I REMOVED THE INSIDE PANEL, SEVERAL BROKEN PARTS FELL OUT. THE DEALER CHARGES APPROXIMATELY $1800. *TR

Vehicle Speed Control
Filed Feb 26, 201080,000 milesMN

I OWN A 2004 TOYOTA SIENNA. I PURCHASED IT AUG, 2009 AND 2 WEEKS LATER WHILE FLOORING THE ACCELERATOR, THE ENGINE ACCELERATED THE VEHICLE SPONTANEOUSLY AFTER PULLING MY FOOT OFF THE PEDAL. I FRANTICALLY STOMPED ON THE PEDAL AND APPROXIMATELY 3 SECONDS PASSED UNTIL THE ENGINE DECREASED R.P.M. ADMITTEDLY I HAD JUST PREVIOUSLY PLACED AN "AFTER MARKET" FLOOR MAT IN THE DRIVER COMPARTMENT AND REMOVED IT IMMEDIATELY WHEN REACHING MY DESTINATION. HOWEVER, THIS FLOOR MAT AND THE ORIGINAL ONE WERE NOWHERE NEAR THE GAS PEDAL. I CAN ONLY EXPLAIN THE REASON WHY I NEVER REPORTED THIS UNTIL NOW AS: I REALLY DON'T EVER HAVE TO "FLOOR" THE ACCELERATOR ANYWAY. IN LIGHT OF THE ONGOING EXPOSURE IN THE MEDIA OF THESE TYPES OF PROBLEMS WITH TOYOTAS. I AM COMPELLED TO VOICE MY EXPERIENCE IN HOPES THAT THIS MAY AVOID HARM AND EVEN SAVE LIVES. MY TOYOTA CURRENTLY IS NOT INCLUDED IN A RECALL RELATED TO THIS ISSUE, EVEN THOUGH OTHER REPORTS ARE ALREADY PUBLISHED IN THE MEDIA SIMILAR TO MY EXPERIENCE WITH THE SIENNA. PERSONALLY, I BELIEVE THAT THE FLOOR MAT RECALL WAS A HOAX, AND THE CLAIM THAT THE GAS PEDAL SENSOR, MADE BY A U.S. FIRM, BEING AT FAULT IS JUST A DELIBERATE DISTRACTION TO THE COSTLY TRUTH. I BELIEVE TOYOTA HAS ELECTRONIC, AND PROBABLY EVEN COMPUTER RELATED PROBLEMS WITH IT'S VEHICLES, AND IF ALL OF THIS DUE PROCESS GOES AS IT SHOULD, MY PREDICTION IS THIS: ALL TOYOTAS WITH "DRIVE BY WIRE" SYSTEMS WILL BE RECALLED, AND IT WILL INVOLVE MORE THAN JUST PEDAL SENSORS AND FLOOR MATS. SERIOUSLY

Structure › Frame and Members
Filed Feb 26, 2010101,000 milesIL

POWER DOORS ON 2004 TOYOTA SIENNA SNAPPED. ONE DOOR WILL NOT OPEN EVEN MANUALLY. THE DEALER TELLS ME THE HINGE IS BROKEN. THE VAN IS ONLY 7 YEARS OLD AND NEVER IN AN ACCIDENT, ALSO GARAGE KEPT. TOYOTA WILL FIX THE DOORS FOR 2,000 A DOOR. IF THERE WAS AN ACCIDENT IT WOULD BE IMPOSSIBLE TO REMOVE THE PASSENGERS IN THE BACK OF THE VAN. *TR

Vehicle Speed ControlCrash1 injured
Filed Feb 25, 201050,000 milesIA

IN MAY OF 2008, I WAS ATTEMPTING TO PULL MY 2004 TOYOTA SIENNA INTO THE GARAGE. I WAS IDLING WHEN SUDDENLY THE VEHICLE TOOK OFF. I WAS STANDING WITH BOTH FEET ON THE BRAKE AND COULD NOT STOP. I CRASHED THROUGH THE REAR OF THE GARAGE AND HIT A TREE WHICH RIPPED THE RIGHT TIRE AND AXLE FROM THE DRIVE SHAFT. AT THAT POINT, I CAN TO A STOP HOWEVER THE ENGINE CONTINUED TO RACE UNTIL I TURNED OFF THE VEHICLE. MY 2 YEAR OLD DAUGHTER HAD BEEN RIGHT OUTSIDE THE BACK DOOR OF THE GARAGE WHEN I CRASHED THROUGH. SHE WAS SOMEHOW PUSHED OFF TO THE SIDE. THE BACK PORTION OF THE WALL AND THE BACK DOOR WENT ABOUT 30 FEET INTO THE BACKYARD. THE TREE I HIT WAS ABOUT 45 FEET BEHIND THE GARAGE. I TRAVELED FOR ANOTHER 50 FEET AFTER HITTING THE TREE AND LOSING MY RIGHT FRONT TIRE. WHEN WE HAD THE VEHICLE LOOKED AT BY THE TOYOTA DEALERSHIP IN SIOUX CITY, IA, THEY SAID NOTHING WAS WRONG WITH THE VEHICLE. SINCE IT HAS BEEN REPAIRED, THE ELECTRONIC SPEED CONTROL WILL QUIT WORKING AT TIMES AND THERE ARE ERROR LIGHTS THAT SHOW UP ON THE DASHBOARD. I BELIEVE IT IS AN ESC LIGHT AND THE CHECK ENGINE LIGHT THAT SHOW UP WHEN THE SPEED CONTROL QUITS WORKING. ONCE THESE LIGHTS GO AWAY, THE SPEED CONTROL WILL CONTINUE WORKING AGAIN. *TR

Structure › Body
Filed Feb 25, 2010130,334 milesFL

BOTH PASSENGER AND DRIVER 'S SIDE SLIDING DOORS CABLES HAVE SNAPPED AND I CAN NOT OPEN THE PASSENGER SIDE DOOR AT ALL! THE DRIVER SIDE DOOR OPENS MANUALLY. *TR

Structure › Body › Door
Filed Feb 25, 201040,000 milesPA

REAR PASSENGER SLIDING DOOR WILL NOT OPEN. *TR

Structure › Body › Door
Filed Feb 24, 2010111,000 milesCO

THE WELD THAT SECURES THE DOOR CHECK MOUNTING PANEL TO THE DRIVER DOOR IS FAILING ON MY 2004 SIENNA LE. I GET THE DREADED POPPING NOISES WHEN THE DOOR IS OPENED AND CLOSED. THE DOOR CHECK IS THE DEVICE THAT HOLDS THE DOOR OPEN HALFWAY OR FULLY OPEN. THIS DEVICE PROVIDES RESISTANCE SO THE DOOR DOES NOT SWING FREELY. TOYOTA IS AWARE OF THE ISSUE (TOYOTA SERVICE BULLETIN NV003-07) AND EXTENDED THE REGULAR WARRANTY TO 5 YEARS AND 1000,000 MILES FOR THIS SITUATION (TOYOTA MOTOR SALES USA LETTER TO ME IN ~ 2008). STEVINSON TOYOTA (LAKEWOOD CO) TOLD ME THE REPAIR WOULD BE AT MY EXPENSE. MY CAR IS ONLY 6 YEARS OLD AND HAS 111,000 MILES. IF TOYOTA WAS CONCERNED ENOUGH TO EXTEND THE WARRANTY AND COVER THE REPAIR, WHY NOT ISSUE A RECALL FOR ALL VEHICLES THAT EXPERIENCE THE PROBLEM? JUST BECAUSE MY CAR IS 6 YEARS OLD DOESN'T MEAN THE SAFETY ISSUE DUE TO A FAILED DOOR CHECK WENT AWAY. WHEN THE RETAINING MECHANISM WELD FAILS COMPLETELY, THE DOOR WILL SWING FREELY AND COULD CLOSE SUDDENLY WITHOUT ANY RESISTANCE. ANY PERSON IN THE WAY COULD BE HIT AND ANY LIMBS/FINGERS COULD BE TRAPPED BETWEEN THE DOOR AND FRAME. THIS VEHICLE PROVIDES THE FAMILY TRANSPORTATION SO THERE ARE KIDS INVOLVED HERE. *TR

Vehicle Speed Control
Filed Feb 24, 2010121,663 milesCA

1. TOYOTA SIENNA CE DRIVER'S DOOR WELDED PART (INSIDE DOOR) SNAP OFF CAUSING LOUD THUD SOUND WHEN OPENING & CLOSING THE DOOR. I FOUND OUT IN THE INTERNET THAT BEFORE THERE WAS A LOT OF COMPLAINTS ABOUT IT BUT TOYOTA DID NOT ORDER A RECALL & NOW THEY WANT ME FIX IT IN A SHOP AT MY OWN EXPENSE. 2. SUDDEN ACCELERATION FROM IDLING DURING TRAFFIC CRUISING. *TR

Structure › Body › Door
Filed Feb 24, 201080,600 milesCA

2004 TOYOTA SIENNA WITHIN ONE YEAR, BOTH AUTOMATIC SLIDING DOORS HAVE BECOME INOPERABLE FIRST (PASSENGER SIDE) LOCKING SENSOR FAILED, RESULTING IN INABILITY TO USE AUTOMATIC (MOTORIZED) CLOSING SYSTEM SECOND (DRIVER'S SIDE) FAILED ON 2/11/10. DOOR CABLE GOT JAMMED IN CENTER HINGE, RESULTING IN INABILITY TO CLOSE DOOR. HAD TO DRIVE TO DEALERSHIP WITH DOOR FULLY OPEN. BOTH CASES WERE ESTIMATED TO COST ALMOST $4000 TOTAL. FIRST ISSUE WAS RESOLVED BY JUST USING DOOR MANUALLY. SECOND ISSUE WAS RESOLVED BY CUTTING CABLE AND USING DOOR MANUALLY. CAN NOT AFFORD TO FIX BOTH ISSUES AT $4000. MANY WEB SEARCHES HAVE FOUND SAME/SIMILAR ISSUES ON THIS VAN. *TR

Vehicle Speed Control
Filed Feb 24, 201030 miles00

OUR FAMILY PURCHASED A BRAND NEW 2004 TOYOTA SIENNA AWD AND HAD COUNTLESS ISSUES WITH IT . THE MOST SERIOUS ISSUE WAS - RANDOM UNPREDICTABLE ACCELERATION RESPONSES. WE CONTACTED TOYOTA CANADA & JAPAN IN 2003. THERE IS ABSOLUTELY 100% NO DOUBT IN MY MIND, OR MY WIFE'S MIND, THAT THE TOYOTA PRODUCT LINE HAS SOMETHING WRONG ELECTRONICALLY IN THEIR ACCELERATOR PEDAL OR TRANSMISSION SENSORS - OR THE SOFTWARE THAT INTERFACES WITH THEM. WE DID NOT HAVE STICKY GAS PEDALS OR FLOOR MAT ISSUES - WE HAD A VEHICLE THAT DIDN'T OPERATE THE WAY WE WERE ASKING IT TO. THE VEHICLE NEVER CONSISTENTLY RESPONDED TO THE ACTUAL PRESSURE BEING PLACED ON THE ACCELERATOR PEDAL. A LIGHT PRESS IN PARKING LOT DRIVING WOULD SOMETIMES RESULT IN WHAT FELT LIKE FULL THROTTLE ACCELERATION AND WHEN TRYING TO TURN ACROSS TRAFFIC AT AN INTERSECTION, OR DURING MERGING - THE VEHICLE WOULD HESITATE AND THEN MOVE THE VEHICLE WHEN IT WAS NO LONGER SAFE TO DO SO.. TOYOTA SAID " THEY DID NOT CONSIDER THIS BEHAVIOR A SAFETY ISSUE " IT WAS ONLY " A NUISANCE PROBLEM " . FIRST OUR DEALERSHIP IGNORED THE PROBLEM. THEN THEY SAID " MY WIFE DIDN'T TEACH THE VEHICLE TO DRIVE PROPERLY - IT HAD A SMART LEARNING TRANSMISSION YOU KNOW " . THEY FINALLY ADMITTED THERE WAS A PROBLEM AFTER WE CONTINUED TO VOICE OUR CONCERN OVER SEVERAL NEAR MISS INCIDENTS WITH THE VEHICLE . IN ONE INCIDENCE , WHILE ON THE HIGHWAY USING CRUISE CONTROL - THE VEHICLE UNEXPECTEDLY ACCELERATED FULL THROTTLE INTO A CORNER AT OVER 140 KPH FORCING US ONTO THE S

Traction Control System
Filed Feb 24, 201056,000 milesPA

AT ANY SPEED THE TRACTION CONTROL/ABS SYSTEM WARNING LIGHT ACTIVATED CAUSING THE ANTILOCK BREAKS TO START PUMPING AND MAKING IT DIFFICULT TO STEER. THIS OCCURRED THREE TIMES DURING OUR TRIP, EVEN AT HIGH SPEEDS SUCH AS 55 MPH, WHICH COULD HAVE EASILY CAUSED A COLLISION IF SOMEONE WAS DRIVING BEHIND US. IT ALSO FELT AS IF IT WAS DIFFICULT TO STEER THE VEHICLE. WE BROUGHT THE MINIVAN TO PERUZZI TOYOTA IN HATFIELD PA AND EXPLAINED THE PROBLEM ADDING WE HAD PAID FOR AN EXTENDED WARRANTY, THEY SAID IT WAS NOT COVERED UNDER WARRANTY. IT WAS CAUSED BY BATTERY DRAINAGE AND THAT A SENSOR BETWEEN THE STEERING WHEEL AND THE COLUMN HAD TO BE RECALIBRATED AND WE HAD TO PURCHASE A NEW BATTERY. I FIND IT SUSPICIOUS AND ALARMING THAT THIS SAFETY CONCERN COULD HAPPEN TO A VEHICLE DUE TO LOW BATTERY - ESPECIALLY SINCE THERE WAS NO INDICATION OF LOW BATTERY. THERE WERE NO WARNING LIGHTS AND ALL OTHER VEHICLE OPERATIONS FUNCTIONED PROPERLY. ALSO, NO DOORS WERE LEFT OPEN AND NO LIGHTS WERE LEFT ON, ETC... IN ORDER TO DRAIN THE BATTERY. EVEN IF THE PRIMARY CAUSE WAS THE BATTERY, THE BREAKS SHOULD NOT BECOME ACTIVATED AND THE STEERING DIFFICULT WHILE DRIVING DOWN THE ROAD AT 50 MPH WITH MY FAMILY IN THE CARE. CONSIDERING THE RECENT RECALL OF TOYOTA VEHICLES, I'M CONCERNED PERUZZI TOYOTA MIGHT HAVE GIVEN US FALSE INFORMATION. *TR

Steering
Filed Feb 23, 201068,600 milesFL

WE HAVE A 2004 TOYOTA SIENNA. WE BOUGHT IT NEW IN 2004 FROM PHILLIPS TOYOTA IN LEESBURG FL. THREE TO FOUR WEEKS AGO, WE STARTED NOTICING A PROBLEM WITH THE POWER STEERING WHEN FIRST STARTING IN THE MORNING. IT FEELS LIKE THE POWER STEERING IS JUMPING BETWEEN WORKING AND NOT WORKING WITH NO WARNING INDICATION OF A PROBLEM. THE FEELING IS THAT OF HAVING NO POWER STEERING UNTIL THE CAR HAS WARMED FOR TWO TO THREE MINUTES, THERE ARE NO WARNING LIGHTS OR AUDIBLE SOUNDS. IT HAS BEEN HAPPENING EVERY MORNING. *TR

Power Train › Automatic Transmission
Filed Feb 23, 201070,000 milesOH

I HAVE A 2004 TOYOTA SIENNA, WITH ONLY 70,000 MILES. I SUDDENLY AND INTERMITTENTLY LOST POWER STEERING. IT WAS NOT TOTAL LOSS--THAT I COULD HAVE HANDLED, BUT IT WOULD COME AND GO, EVEN WITHIN A SINGLE TURN. WHEN I TURNED THE WHEEL, I COULD NOT PREDICT HOW THE CAR WOULD RESPOND. NO ACCIDENT, FORTUNATELY, BUT A COUPLE OF CLOSE CALLS. I DROVE IMMEDIATELY TO A T DEALER, AND THEY DIAGNOSED A FAILED U JOINT AND REPLACED IT TODAY. THERE HAD BEEN NO PRIOR SIGNS OF U JOINT FAILURE. I WANTED TO SUBMIT THIS IN CASE OTHERS ARE EXPERIENCING SIMILAR ISSUES. OTHERWISE, I JUST CONSIDER IT AN ISOLATED CASE. THANKS. *TR

Structure › Body › Door › Hinge and Attachments
Filed Feb 22, 201075,000 milesMA

TL*- THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE VEHICLE WAS PARKED AND THE REAR PASSENGER AUTOMATIC SLIDING DOOR CABLE BROKE WITHOUT WARNING. IN ADDITION, WHENEVER PARKED ON AN INCLINE THE REAR PASSENGER SLIDING DOOR CLOSED ABRUPTLY. THE CONTACT HAD CONCERN OF THE POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS 75,000. THE VIN WAS UNAVAILABLE.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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