2004 Toyota Sienna complaints

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE PARKED, THE CONTACT OPENED THE FRONT DRIVER SIDE DOOR AND THE VEHICLE EXHIBITED AN ABNORMAL POPPING SOUND. HE ALSO NOTICED THAT THE DOOR WAS SWINGING VERY LOOSELY FROM THE HINGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE FAILURE WAS DUE TO THE WELDING OF THE DOOR CHECK LEVER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 57,000.

MY 2004 SIENNA PASSENGER SLIDING DOOR CABLES ON BOTH SIDES HAVE BROKEN MAKING THE DOORS INOPERABLE. THE DOORS OPEN SLIGHTLY MANUALLY MAKING IT VERY DIFFICULT TO GET IN AND OUT OF THE CAR. THE TOYOTA DEALER TOLD US IT WOULD COST $3,500 TO FIX BOTH DOORS. THAT IS OUTRAGEOUS FOR SOMETHING THAT SHOULD LAST FOR THE LIFE OF THE CAR. I AM VERY CONCERNED THAT THE FAULTY DOORS MIGHT BE A SAFETY HAZARD FOR MY KIDS WITH THE DOORS GETTING JAMMED IN CASE OF AN ACCIDENT OR JUST CLOSING ON THEM MANUALLY IF PARKED ON A HILL. READING THE BLOGS ON THE INTERNET THIS SEEMS TO BE A COMMON PROBLEM WITH MANY 2004 TOYOTA MINIVANS. THIS OBVIOUSLY SHOULD BE A RECALL ITEM FIXED BY TOYOTA AT THEIR OWN EXPENSE. MY CAR HAS ALSO BEEN RECALLED FOR CABLE EROSION OF THE SPARE TIRE. THE DEALER HAS TEMPORARILY RELOCATED THE SPARE TIRE TO THE TRUNK. I HAVE LOST SPACE IN THE TRUNK AND CANNOT FOLD DOWN MY SEATS AS THEY ARE SUPPOSED TO. A TIMELINE FOR A PERMANENT SOLUTION TO THE PROBLEM HAS NOT BEEN GIVEN. *TR

REAR HATCH HYDRAULIC LIFTERS FAIL CATASTROPHICALLY ON 2004 TOYOTA SIENNA, RESULTING IN HEAVY LIFTGATE FALLING ON OCCUPANT IN 2008. LIFTERS WERE REPLACED AND AGAIN FAILED 8/2010. *TR

2004 TOYOTA SIENNA'S AUTOMATIC SLIDING DOOR MECHANISM JAMMED PREVENTING DOOR CLOSURE. THE DOOR COULD NOT BE CLOSED AUTOMATICALLY OR MANUALLY. CIRCUMSTANCES FORCED PASSENGERS, INCLUDING 4 SMALL CHILDREN, TO TRAVEL SEVERAL HIGHWAY MILES WITH THAT DOOR OPEN. IN APRIL 2004 TOYOTA MODIFIED THAT DOOR MECHANISM FOR NEW PRODUCT AND ISSUED TECHNICAL SERVICE BULLETIN EL004-04 "POWER SLIDING DOOR INOPERATIVE" TO CORRECT EXISTING PRODUCT. SIENNA'S EARLY 2004 SLIDING DOOR IS A DEFECTIVE PRODUCT. THE SIENNA PRODUCT IS A MINIVAN MARKETED TO FAMILIES AND CHILDREN. AS SUCH IT IS DESIGNED TO BE A CLOSED VEHICLE. THE DEFECTIVE DOOR SHOULD BE CONSIDERED A CHILD RESTRAINT FAILURE BECAUSE CLOSED DOORS ARE, IN FACT, THE PRIMARY PROTECTIVE RESTRAINT IN A FAMILY VEHICLE. CORRECTIVE ACTION WE ELECTED IS TO CUT THE AUTOMATIC DOOR'S TRACTOR CABLE. THAT FREES THE DOOR TO CLOSE AND PERMANENTLY DISENGAGES THE DEFECTIVE DOOR MECHANISM. *TR

THE DOOR WOULD NOT OPEN MANUALLY, ON MY SLIDING DOOR IN MY 04' SIENNA. THE ONLY WAY IT WOULD OPEN WAS TO USE THE ONE POWER DOOR- I CALLLED TOYOTA EXPLAINING I HAVE 2 SIDE DOORS THAT THE LOCKING MECHANISM WAS BROKEN AND THIS IS A SAFETY ISSUE- THEY DID NOT FEEL IT WAS AN ISSUE, A MONTH APART BOTH SLIDING DOORS STOPPED OPENING!! TODAY I PUSHED THE BUTTON TO OPEN THE MOTOR DOOR, A CABLE WENT FLYING SIDEWAYS AND ALMOST CUT THE PRINCIPAL AT OUR SCHOOL WHEN I WAS LETTING MY DAUGHTER OUT FOR SCHOOL. THE DOOR WOULD NOT OPEN OR CLOSE IT WAS JUST STUCK! I CALLED TOYOTA AS I HAVE SEEEN THOUSANDS OF 04 SIENNA'S WITH THE DOORS DOING THIS- THE CABLE GETS A RUST SPOT AND JUST SNAPS!!! I CAN NOT BELIEVE THAT TOYOTA DOES NOT THINK IT IS A PROBLEM TO HAVE CHILDREN IN A CAR WHERE THE DOOR WILL NOT EITHER OPEN OR CLOSE- THATS A HUGE SAFETY ISSUE! LET SOMETHING HAPPEN TO ONE OF MY KIDS AND I WILL OWN TOYOTA!! REPAIRS FOR THIS DOORARE $1800.00!!! WITH LAYOFFS AND JOBS- WHO HAS $1800.00 TO JUST FIX SOMETHING THAT SHOULD HAVE NEVER HAPPENED IN THE FIRST PLACE, NORMALLY YOU COULD NOT HAVE TO REPLACE THE MOTOR YOU COULD USE THE MANUAL DOOR- BUT, IT SEEMS WITH ALL THE METAL IN THE LOCKING MECHANISM,AND IF THAT LITTLE .29 CENT PIECE BREAKS, YOU HAVE TO REPLACE THE WHOLE $600 MECHANISM. COME ON PEOPLE- SERIOUSLY! WELL I HAVE CONTACTED THEM, THIS IS A HUGE SAFETY ISSUE FAR MORE PRECEEDING A TIRE CABLE. THOUSANDS OF COMPLAINTS- TOYOTA-DOESNT SEEM TO THINK ITS AN ISSUE AT ALL, MAYBE IT WILL HAPPEN TO ONE OF

2004 TOYOTA SIENNA. POWER SLIDING DOOR CABLE SNAPS. LEAVING DOOR UNABLE TO OPEN FULLY. TOYOTA DEALER SAYS PART IS $1200 DOLLARS AND 4.3 HOURS LABOR TO INSTALL. $1800 TO FIX. *TR

I WAS DRIVING INTO A PARKING SPACE AT APPROX 10 MPH WHEN THE VEHICLE ACCELERATED WHILE I WAS PARKING IT. THANK GOD A TREE WAS IN FRONT OF THE SPACE OR I WOULD HAVE HIT A PERSON OR VEHICLE. IT HAPPENED ON 9/27/2005 AND I WAS TOLD I MUST HAVE HIT THE GAS. SINCE MY HUSBAND WORKS FOR A TOYOTA DEALERSHIP I LET IT GO. I NOW REALIZE I SHOULD REPORT IT TO YOU AS MY HUSBAND KNOWS OF OTHER ACCIDENTS SINCE THEN. THE VEHICLE WAS A 2004 TOYOTA SIENNA WHICH WAS NOT INCLUDED IN THE RECALL. *TR

DRIVER'S SIDE DOOR HINGE BROKE INSIDE THE DOOR. *TR

2004 TOYOTA SIENNA PASSENGER SIDE SLIDING DOOR MECHANISM FAILED AND AUTOMATICALLY SHUT WITHOUT WARNING, HITTING A PASSENGER WHO WAS REACHING INTO THE BACK SEAT. IT DID NOT SPRING BACK. THE DOOR WOULDN'T OPEN AGAIN. WE TOOK IT TO THE RUDY LUTHER DEALERSHIP IN GOLDEN VALLEY, MN AND WERE TOLD THAT IT WOULD COST $2,000 TO FIX. RATHER THAN PAY THIS, WE ELECTED TO PAY $112 TO HAVE THE CABLES CUT AND THE SWITCH UNPLUGGED. WE ARE EXTREMELY DISAPPOINTED IN THIS FAILURE AND IN THE DEALERSHIPS RESPONSE. THE CAR ONLY HAD 51,641 MILES ON IT WHEN THIS OCCURRED. *TR

THE NIGHT OF SEPTEMBER 5TH, THE RIGHTHAND POWER SLIDING DOOR ON THE MINIVAN JAMMED IN A HALFWAY OPEN, HALFWAY CLOSED POSITION WHILE THE VEHICLE WAS PARKED. SWITCHING TO MANUAL OVERRIDE DID NOT RELEASE THE DOOR AND ALLOW IT TO CLOSE; THE DOOR COULD NOT BE CLOSED UNTIL A MECHANIC REPLACED THE POWER DOOR MOTOR AND REGULATOR ASSEMBLY. UNCERTAIN IF REPLACED PARTS ARE STILL AVAILABLE. OUR MECHANIC NOTED THAT HE'D NEVER SEEN ANOTHER POWER DOOR DESIGN WHERE THE DOOR COULD NOT BE CLOSED IN THE EVENT OF A MOTOR FAILURE. *TR

DRIVER SIDE FRONT DOOR CHECK MOUNT IS SPOT WELDED. SPOT WELD HAS BROKEN CAUSING THE DOOR TO FREELY SWING POSING A RISK OF INJURY TO ME, MY WIFE AND OUR TWO CHILDREN. TOYOTA HAS ISSUED A TSB "ENHANCING" THE WARRANTY TO 5 YEARS OR 100,000 MILES TO FIX IT FREE OF CHARGE. I BOUGHT THE VEHICLE USED AND NEVER HEARD OF THIS TSB UNTIL THE PROBLEM HAPPENED AND MY VEHICLE IS NOW 6 YEARS OLD.. LOCAL DEALERSHIP DENIES THE TSB EXIST EVEN THOUGH I HAVE A COPY. AT WHAT POINT DOES SOMEONE STEP IN AND MAKE TOYOTA ISSUE A RECALL DUE TO THE SAFETY CONCERNS WHEN 592,100 VEHICLES ARE INVOLVED. HERE IS A PORTION OF AN ARTICLE ABOUT THE PROBLEM FROM EDMUND'S : BY BOB HOLLAND | OCTOBER 26, 2007 YET STILL MORE BAD NEWS FROM THE TOYOTA CAMP: NOW WE'RE LEARNING THAT AS MANY AS 592,100 SIENNA MINIVANS MAY HAVE PROBLEMS WITH THEIR FRONT DOORS. IT AFFECTS 2005 ' 2006 MODELS. TOYOTA SPOKESMAN JOHN MCCANDLESS TELLS INSIDE LINE IN AN E-MAIL MESSAGE: "WE ARE NOTIFYING OWNERS OF 2004-'06 SIENNAS OF A WARRANTY ENHANCEMENT IN THE EVENT THEY ENCOUNTER A PROBLEM WITH THE FRONT DOOR CHECK MOUNTING PANEL INDICATED BY A POPPING NOISE WHEN THE DRIVER OR PASSENGER FRONT DOOR IS OPENED OR CLOSED. THE PANEL'S SPOT WELDS MAY HAVE BECOME DETACHED." THIS COULD CAUSE A PROBLEM WITH THE DOOR OPENING AND CLOSING... THIS SHOULD BE A RECALL!!!!!! JUST BECAUSE MY VEHICLE IS EXCLUDED BY 8 MONTHS BY TOYOTA MAKES THE LIFE OF ME AND MY FAMILY LESS VALUABLE.. *TR

TL*THE CONTACT OWNS 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE CABLES ON THE REAR SLIDING PASSENGER DOORS WERE COVERED WITH RUST AND BROKEN AND PREVENTED THE CONTACT FROM OPENING OR CLOSING THE DOOR. THE FAILURE OCCURRED TO BOTH REAR SLIDING DOORS. THE DEALER STATED THAT THIS WAS A KNOWN PROBLEM, BUT THE CABLE WAS NOT COVERED UNDER WARRANTY AND THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 80000 AND THE CURRENT MILEAGE WAS 101000. UPDATED 12/30/10 *BF UPDATED 01/10/11

2004 TOYOTA SIENNA MINIVAN. TOYOTA HAS RECOGNIZED THAT THERE WAS A SAFETY ISSUE WITH THE DRIVER'S DOOR MECHANISM IN 2007 AND AN EXTENDED WARRANTY WAS ISSUED TO REPAIR THE PROBLEM AND IT INCLUDED MY VEHICLE MODEL SPECIFICALLY. I HOWEVER, DID NOT GET ANY MAIL REGARDING THE ISSUE. THE ONLY TIME I WAS MADE AWARE OF IT IS WHEN I MENTIONED IT TO MY PERSONAL MECHANIC AND HE IS THE ONE THAT PRINTED THE LETTER FOR ME ON MAY 07, 2010 FROM AN INTERNET SITE. I TOOK MY CAR IN FOR REPAIR OF THE PROBLEM TODAY ON AUGUST 25, 2010 AND THE TOYOTA DEALERSHIP CHARLES MAUND TOYOTA IN AUSTIN TEXAS FAILED TO HONOR AND REPAIR THE PROBLEM ON TODAY'S DATE STATING BECAUSE OF SOME TECHNICALITY THEY WILL NOT HONOR THE REPAIR IT AT NO COST TO ME ANYMORE, AND DO NOT CONSIDER IT A SAFETY ISSUE ANYMORE. THE DOOR STILL HAS THE POTENTIAL OF BREAKING OFF , THE HINGES THAT HOLD IT ARE DEFECTIVE AND BROKEN AND MAKE A LOUD NOISE EVERY TIME ONE OPENS OR CLOSES THE DRIVER'S DOOR. IT IS ACTUALLY A TRUE SAFETY ISSUE IF THE DOOR FALLS OFF AND NO ONE CAN DRIVE THE VEHICLE. IT IS A MANUFACTURER'S DEFECT AND IT HAS TO BE REPAIRED AT NO COST TO THE CONSUMER EVEN IF IT IS OUT OF THIS ARBITRARY TIME FRAME THAT THE COMPANY HAD CREATED. THE MANUFACTURERS ARE RESPONSIBLE FOR THEIR WORK AND HONORING THEIR PRODUCTS' SAFETY. TOYOTA'S POSITION IS JUST UNACCEPTABLE TO CREATE THAT ARE UNSAFE AND NOT STAND BEHIND THEM AND REPAIR THEM WHEN NECESSARY. *TR

MY WIFE RAN OFF THE ROAD IN HER 2004 TOYOTA SIENNA AND STRUCK A DITCH. THE CAR SUSTAINED OVER $7,000 DAMAGES TO THE FRONT END. MY WIFE SUFFERED A FRACTURED VERTEBRAE. THE AIR BAGS FAILED TO DEPLOY. SPEED AT TIME OF ACCIDENT WAS APPROXIMATELY 60 MPH. *TR

WE OWN A 2004 TOYOTA SIENNA XLE AND HAVE OWNED IT FOR 5 YEARS. LAST YEAR, OUR AUTOMATIC SLIDING DOOR (PASSENGER SIDE) CABLE SNAPPED, MAKING THE DOOR UNABLE TO OPEN AUTOMATICALLY. WE HAD BEEN USING IT JUST AS A MANUAL DOOR, AND HAVE RECENTLY BEEN HAVING PROBLEMS WITH BOTH SLIDING DOORS UNABLE TO OPEN AT ALL, EVEN MANUALLY. IT SEEMS TO HAVE SOMETHING TO DO WITH THE LOCKING MECHANISM. IT IS AS IF THE DOORS ARE STILL LOCKED EVEN THOUGH THEY ARE NOT. THIS IS A DANGEROUS PROBLEM, AND AFTER SOME RESEARCH I HAVE FOUND THAT THIS IS NOT AN ISOLATED INCIDENT, BUT RATHER THAT THIS IS AN INHERENT PROBLEM WITH THIS PARTICULAR VEHICLE. WITH SO MANY OWNERS HAVING THESE SAME PROBLEMS, I THINK TOYOTA SHOULD ISSUE A RECALL INSTEAD OF MAKING MONEY ON HAVING THEM HAVE TO FIX IT THEMSELVES. THEY ARE VERY COSTLY REPAIRS. *TR

DURING HEAVY RAIN AND HIGH WIPER SPEED THE DRIVER AND PASSENGER SIDE WINDSHIELD WIPERS GOT LOCKED TOGETHER AND COMPLETELY DESTROYED THE PASSENGER SIDE WIPER. THE DEALERSHIP STATED THE ADJUSTMENT NUT LOOSE ON BOTH WIPER ARMS, IT WAS TIGHTENED AND WIPER BLADE REPLACED. WE STILL HAVE THE MANGLED WIPER BLADE. *TR

REAR HATCH STRUTS SUDDENLY FAILED TO HOLD REAR HATCH UP, COMING DOWN ON PEOPLE WHEN THEY ARE REMOVING CONTENTS FROM THE REAR COMPARTMENT OF THE VEHICLE. REAR HATCH IS HARD TO OPEN AS WELL. *TR

THE DRIVER'S SIDE SLIDING DOOR ON MY 2004 TOYOTA SIENNA BEGAN TO GET STUCK WHEN IN THE AUTOMATIC POSITION OVER A TWO MONTH PERIOD. THEN WE HAD AN INCIDENT WHERE THE DOOR WOULD NOT CLOSE. WE HAVE TAKEN THE MINIVAN TO A TOYOTA DEALER AND THEY HAVE SAID THE WHOLE MOTOR HAS TO BE REPLACED, WHICH IS $1700 INCLUDING LABOR. I AM NOW AWARE THAT THIS IS A COMMON PROBLEM FOR THAT YEAR'S MODEL, WHICH WOULD IMPLY THAT IT IS NOT JUST NORMAL WEAR AND TEAR, BUT A DEFECTIVE PART OR A DEFECTIVE DESIGN. GIVEN THE COST OF THE REPAIR WE HAVE DECIDED NOT TO HAVE THE PROBLEM FIXED, BUT WILL RATHER USE THE MINIVAN WITH ONLY ONE OPERATIONAL DOOR. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT WAS OPENING ONE OF THE VEHICLE DOORS WHEN SHE HEARD A LOUD POP NEAR THE DOOR HINGE. THE NOISE WOULD OCCUR WHENEVER THE DOOR WAS OPENED OR CLOSED. THE DEALER ADVISED THAT THE DOOR WOULD NEED TO BE REPLACED TO CORRECT THE NOISE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000 AND THE CURRENT MILEAGE WAS 46,500.

DURING FEB 2010, I NOTICED INTERMITTENT 'STICKING' IN THE POWER STEERING OF MY 2004 TOYOTA SIENNA XLE AT ALL SPEEDS. ON 10MAR10, OR 80,787 MILES, HEARTLAND TOYOTA FLUSHED MY STEERING AS PART OF THE SCHEDULED 90,000 MILE WARRANTY. THIS WAS 10,000 MILES EARLY. THE PROBLEM SEEMED TO GO AWAY, AND WHEN IT RETURNED WITHIN TWO WEEKS, I WAS TOLD TO CYCLE THE STEERING CLOCKWISE TO THE STOP, AND THEN COUNTER-CLOCKWISE TO THE STOPS AND TO REPEAT THIS 10 TIMES. THIS ALSO SEEMED TO HELP IN THE SHORT TERM. THE 'BINDING' ACTION CONTINUED TO WORSEN TO THE POINT WHERE IT FELT LIKE THE STEERING WAS STUCK, AND ADDITIONAL FORCE WAS REQUIRED TO PUSH THROUGH THE BINDING. THE BINDING HAPPENS AT ALL SPEEDS, BUT IS MORE NOTICEABLE AT HIGHER SPEEDS DUE TO THE REDUCTION OF RESPONSE TIME TO CORRECT THE STEERING. THIS BINDING WORSENED OVER TIME, AND I DROPPED IT OFF TO BE EVALUATED BY HEARTLAND TOYOTA ON 16AUG10. TOYOTA STATED THE REPAIR WOULD ENTAIL REPLACING THE 'STEERING SHAFT ASSEMBLY', AND THAT THE INTERNAL BEARINGS WERE GOING BAD. THE REPAIR WILL COST $680 WITH PARTS, LABOR AND TAX. I ASKED THAT THE PARTS BE SAVED AND I WILL PROVIDE TO THE NHTSA ODI UPON REQUEST AND PROPER CORRESPONDENCE VIA THE US MAIL. ADDITIONAL RESEARCH OF THIS ISSUE WAS FOUND IN THE ODI'S PE0804. UPON FURTHER READING IT APPEARS MANY OF THESE ISSUES ARE BEING LINKED TO 'SALT DAMAGE' FROM SALTING DURING THE WINTER. THE WASHINGTON STATE DOT DOES NOT USE SALT IN WESTERN WASHINGTON, AND I WOULD ENCOURAGE THE ODI TO REOPEN THIS ISSU

2004 SIENNA, THE RIGHT SIDE SLIDING DOOR CABLE COATING IS BRAKING DOWN. THE DOOR IS NOT CLOSING PROPERLY AND IS HARD TO MOVE IN EITHER DIRECTION MANUALLY. STILL INVESTIGATING ISSUE TO SEE IF REPAIRS ARE POSSIBLE OR IF NEW ASSEMBLY WILL BE REQUIRED. CONCERNED ABOUT SAFETY OF DOOR OPERATION AS MANY OTHERS. WE HAVE STOPPED USING THAT DOOR AT THIS TIME. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA .THE CONTACT STATED WHILE DRIVING 10 MPH OR MORE THE TRANSMISSION WOULD HESITATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 140,000. UPDATED 11/05/10. *LJ

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER REAR SLIDING DOOR CABLE CASING BROKE AND THE CABLE COMPLETELY RUSTED AND BROKE OFF AS WELL WHICH MADE IT IMPOSSIBLE FOR THE DOOR TO OPEN FULLY. AFTER INSPECTING THE DRIVERS REAR SLIDING DOOR, THE CONTACT NOTICED THAT IT WAS STARTING TO DISPLAY THE SAME SYMPTOMS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHILE THE VEHICLE WAS COVERED BY THE WARRANTY BUT THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. AFTER THE VEHICLE WAS NO LONGER UNDER WARRANTY, THE VEHICLE WAS TAKEN BACK TO THE DEALER ACKNOWLEDGED THE PROBLEM BUT WOULD NOT OFFER ANY ASSISTANCE. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER WHEN THE COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 109,000. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED WHEN HE OPENING THE REAR DOOR HATCH MANUALLY, THE DOOR WOULD ABRUPTLY SWING UPWARD. THE DOOR HAS STRUCK THE CONTACT UNDER THE CHIN AS WELL AS OTHER PASSENGERS IN THE CHEST AREA. THE DEALER REPLACED THE REAR HATCH STRUTS BUT TO NO AVAIL. THE DEALER ADVISED THAT THE FAILURE WAS NORMAL. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 54,000.

REAR MANUAL LIFTGATE ON 2004 TOYOTA SIENNA UNEXPECTEDLY CLOSES. TOYOTA WAS SUPPOSED TO HAVE EXTENDED THE WARRANTY ON LIFTGATE TO 6 YEARS UNLIMITED MILEAGE BUT NOW REFUSE TO CORRECT PROBLEM. CONTACTED THEM BEFORE THE 6 YEARS HAD ENDED BUT THEY NEVER RETURNED CALLS UNTIL 6 YEAR LIMIT HAD PASSED. LIFTGATE HAS FALLEN ON PEOPLE 2-3 TIMES AND HAS TO BE MANUALLY HELD OPEN TO USE REAR COMPARTMENT. *TR

2004 TOYOTA SIENNA - AIR CONDITIONING COMPRESSOR BLOWS CAUSING ALARMING NOISES WHILE DRIVING. *TR

2004 TOYOTA SIENNA - CABLES SNAP AND THE SLIDING DOORS DO NOT OPERATE CORRECTLY COSTING $1600 TO FIX. *TR

2004 TOYOTA MINI VAN SLIDING DOORS FREEZE SHUT. I OWED TWO OTHER MINI VANS WITHOUT THIS PROBLEM. THEY HAVE FROZEN SHUT EVERY WINTER. *TR

PURCHASED TOYOTA SIENNA LE 2004 (NEW) IN MAY 2004. ALSO PURCHASED THE EXTENDED WARRANTY "BUMPER TO BUMPER" 60 MONTHS/100,000 MILES COVERAGE PLAN - HIGHLY RECOMMENDED BY THE DEALERSHIP. JAN.2008 (APPROX.82,000 MILES) THE LEFT, MANUAL PASSENGER DOOR WOULD NOT OPEN. DEALERSHIP GAVE REPAIR ESTIMATE $1231 FOR NEW LATCHES, ETC. TOLD "NOT COVERED UNDER WARRANTY." DEALERSHIP WOULD NOT REPAIR DUE TO "EXCESSIVE MILEAGE." NOW, THE RIGHT PASSENGER DOOR WILL NOT OPEN. WE HAVE TO ENTER/EXIT OUT OF BACK HATCH OR THROUGH FRONT DOORS. THIS DEFECT IS COMPLAINED ABOUT ALL OVER THE INTERNET. TOYOTA MUST DO SOMETHING!!! THESE ARE NOT ISOLATED INCIDENTS!! THERE IS A CONTINUING PATTERN OF THOUSANDS OF SIENNA OWNERS WITH THE SAME DEFECTS. TOYOTA MUST BE MADE TO COMPENSATE/REPAIR THESE DEFECTS!! THEY ARE SHOWING BILLIONS IN QUARTERLY PROFITS...THEN LET THEM FIX THIS! WHAT IF THERE IS AN ACCIDENT OR FIRE, ETC. AND THIS DEFECT PREVENTS A SAFE EVACUATION FROM THESE VEHICLES? MUST PEOPLE DIE IN ORDER FOR TOYOTA TO PROVIDE SAFETY & QUALITY CARE THEY ADVERTISE? PLEASE INVESTIGATE! *TR

2004 TOYOTA SIENNA. APPROX. 85,000 MILES. CABLE WHICH CONTROLS THE RIGHT-SIDE SLIDING DOOR RUSTED AND BROKE. DEALER WANTED $1,700 TO FIX IT. I WAS FORCED TO HAVE THE DEALER REMOVE THE ENTIRE ASSEMBLY, AND THE DOOR IS NOW OPERATED MANUALLY. *TR

2004 TOYOTA SIENNA. APPROX. 60,000. PER RECALL, BOTH REAR GATE STRUTS WERE REPLACED ON 8/26/08. SINCE THEN, REAR GATE AUTOMATICALLY CLOSES WHEN IT'S REMOTELY OPENED (I.E., OPENED WITH THE KEY FOB OR CONSOLE BUTTON) AND IT REACHES ITS POINT OF HIGHEST TRAVEL, THEREBY PRESENTING A DANGER TO PERSONS STANDING UNDER THE GATE. I RETURNED THE VEHICLE ONCE TO THE DEALER WHICH SAID A TECHNICIAN WOULD REPLACE THE "BUMPERS" OR "STOPS," BUT THE PROBLEM CONTINUES. *TR

I AM THE ORIGINAL OWNER OF A TOYOTA SIENNA LE 2004 THAT CURRENTLY HAS 58K MILES AND IS KEPT IN GARAGE UNDER COVER. RECENTLY I NOTICED THAT THE DASHBOARD STARTED TO CRACK IN SEVERAL PLACES. THE CRACKS OPENED IN THE PLASTIC TOP OF THE DASHBOARD OVER THE CLOCKS PANEL AND NEAR THE AIR CONDITIONER EXITS. I WANT TO KNOW IF THERE IS ANY RECALL FROM TOYOTA USA COMPANY REGARDING THIS MATTER OR IF THIS DEFECT HAS BEEN REPORTED BY ANY OTHER CONSUMERS WITH THIS MODEL OF TOYOTA VEHICLE. I WOULD APPRECIATE YOUR INVESTIGATION AND NOTIFY ME OF ANY INFORMATION YOU FIND. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED AS SHE ATTEMPTED TO OPEN THE PASSENGER'S SIDE AUTOMATIC DOOR, THERE WAS A GRINDING SOUND. THE DOOR WOULD REGULARLY OPEN SMOOTHLY BUT THE DOOR THEN BEGAN TO OPEN AND SHUT SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND/OR REPAIRS. THE CONTACT STATED THE DOOR WAS NO LONGER BEING UTILIZED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,006. UPDATED 10/21/10. *LJ THE CONSUMER STATED THE DEALER REFUSED TO REPAIR THE VEHICLE. UDDATED 10/26/10*JB

AT 66,000 MILES, MY 2004 TOYOTA SIENNA DRIVER SIDE FRONT DOOR BEGAN MAKING A POPPING SOUND. IT IS BROADLY KNOWN BY TOYOTA THAT THIS IS A DEFECT IN CONSTRUCTION AND WHILE THERE IS NOT A RECALL, THEY HAVE EXTENDED THE WARRANTY FOR THIS PROBLEM TO 6 YEARS OR 1000,000 MILES. THIS PROBLEM MANIFESTED ITSELF ONE WEEK AFTER THE CAR'S 6 YEAR PURCHASE DATE. TOYOTA CORPORATION REFUSED TO REPLACE THE DOOR. I WENT TO SEVERAL DEALERSHIPS AND FOUND ONE THAT SAID THAT TOYOTA AGREED THAT THE DOOR WOULD BE REPLACED ( WITH A NEWLY DESIGNED DOOR ) AND I WOULD HAVE TO PAY HALF OF THE PRICE: $1,700.00 . ISUBSEQUENTLY CANVASSED BODY SHOPS AND MECHANICS IN THE LOCATION OF THE DEALER IN QUESTION AND FOUND OUT THAT THEY KNEW OF MANY VEHICLES WITH THE SAME PROBLEM AND THAT THEY KNEW THAT DEALERSHIPS IN THE AREA WERE FIXING THE PROBLEM WITHOUT CHARGE FOR PEOPLE LIKE ME WHOSE WARRANTIES HAD EXPIRED. I AM IN THE PROCESS OF RENEGOTIATION WITH THE DEALER REGARDING THE REPAIR. IN ANY CASE, THIS IS MY LAST TOYOTA. *TR

A 7-YEAR OLD BOY WAS CLIMBING FROM THE BACK SEAT TO THE DRIVERS SEAT OF A 2004 TOYOTA SIENNA MINIVAN. HE WAS THE ONLY PERSON IN THE VAN AT THE TIME, THE VAN WAS NOT RUNNING, THERE WERE NO KEYS IN THE IGNITION.. YET SOMEHOW, THE VAN'S TRANSMISSION WAS TAKEN OUT OF PARK AND PUT INTO GEAR. AS THE PARKING BRAKE WAS NOT SET, THE VAN ROLLED BACKWARDS DOWN THE DRIVEWAY, THROUGH A FENCE AND INTO A RAVINE WITH THE CHILD INSIDE. THE CHILD ALSO USED THE STEERING WHEEL DURING THE EVENT (WHICH SHOULD NOT BE POSSIBLE). NO ONE WAS HURT, BUT DAMAGE TO THE VEHICLE AND THE PROPERTY IS EXTENSIVE. IT IS UNCLEAR AS TO WHY THE TRANSMISSION AND STEERING COLUMN LOCK FAILED ON THIS VAN OR IF THIS IS AN ISOLATED DEFECT. AFTER THE ACCIDENT, THE TRANSMISSION LOCK APPEARS TO BE WORKING NORMALLY. *TR

2004 TOYOTA SIENNA XLE LTD PASSENGER SLIDING DOOR CAME OFF SLIDING DOOR TRACK AFTER CABLE, AND AS I WAS TOLD, SLIDING DOOR MOTOR FAILED. DOOR WAS HANGING OPEN AND WAS UNABLE TO BE MOVED FROM THIS OPEN POSITION THIS WAS IN PARKING LOT CLOSE TO HOME WITH CHILDREN IN THE REAR SEATS. AFTER MANY HOURS I WAS ABLE TO FREE THE DOOR BY DISMANTLING SEVERAL COMPONENTS AND DIS-CONNECTING THE CABLE ASSEMBLY AND MOVING THE DOOR TO THE CLOSED POSITION (BUT STILL UNATTACHED BY THE CABLE OR SLIDE ROLLERS). I THEN HAD TO DUCT TAPE AND ROPE THE DOOR AND CAR CLOSED AND "LIMPED" HOME (A FEW MILES) WHERE IT WAS TOWED TO DEALERSHIP. VAN HAD TO BE FURTHER DUCT TAPED AND FLATBED TOWED TO DEALERSHIP WERE I WAS TOLD TOYOTA ONLY WARRANTIES/GUARANTEES DOORS AND OTHER ITEMS FOR 36,000 MILES. THE CHARGE WOULD BE $1500-$1600. THIS IS A HUGE DEFECT AND SAFETY ISSUE THAT UPON SOME INVESTIGATION IS NOT AT ALL UNCOMMON WITH THE SIENNA. *TR

REGARDING A 2004 TOYOTA SIENNA XLE. SLIDING DOOR ON DRIVER SIDE DOOR WILL NOT OPEN PROPERLY. SLIDING DOOR CABLE SNAPPED UNDER NORMAL USAGE -- OPENED THE DOOR UP THIS MORNING AND IT SNAPPED. TOYOTA HAS TSB EL004-004 FOR THE ISSUE, BUT NO RECALL. THE TSB IS VALID FOR 3 YRS/36K MILES. MY VEHICLE HAS OVER 100K MILES. CALLED TOYOTA CUSTOMER SUPPORT AND RECORDED A COMPLAINT. TOYOTA WILL NOT OFFER AN FINANCIAL ASSISTANCE FOR THIS REPAIR WHICH WILL COST $1500-2000. *TR

I HAVE A 2004 TOYOTA SIENNA (LE), BOTH MY SLIDING DOORS WILL NOT OPEN FROM INSIDE OR OUTSIDE, I CONTACTED THE DEALER AND THEY SAID THEY COULD FIX THE PROBLEM FOR APPROXIMATELY $2200. THIS IS A SERIOUS SAFETY CONCERN OF MINE AND I NEED TO KNOW IF THEIR IS ANY TYPE OF RECALL ON THE ON THE SLIDING DOORS, OR WHAT COURSE OF ACTION CAN I TAKE BESIDES PAYING THE DEALER $2200 TO CORRECT THIS PROBLEM. I'VE READ ONLINE NUMEROUS COMPLAINTS ON THIS SIMILAR SITUATION WITH THESE SLIDING DOORS, AND THE DEALERS ARE TELLING ITS CUSTOMERS THE SAME THING AS THEY TOLD ME. AGAIN, I PERSONALLY FEEL THIS IS A SERIOUS SAFETY CONCERN FOR A LIFE WHEN YOU CANNOT OPEN THESE DOORS TO SAFETY. *TR

2004 TOYOTA SIENNA. CONSUMER STATES THE RADIO DISPLAY IS DIFFICULT TO SEE ON THE DASHBOARD IN THE BRIGHT LIGHT. *TGW

I OWN A TOYOTA SIENNA 2004 VAN AND THERE HAS BEEN THIS PERSISTING AND IRRITATING POPPING SOUND WHEN YOU OPEN AND CLOSE THE DRIVER SIDE DOOR. I CALLED TOYOTA AND THEY SAID THAT THE VEHICLE IS NO LONGER COVERED BY THE WARRANTY. NOTHING WAS DONE BY TOYOTA, SO I HAD TO HAD IT REPAIRED BY MYSELF AT MY EXPENSE. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED, THE CONTACT ACTIVATED THE OPENING OF THE PASSENGER SIDE AUTOMATIC SLIDING DOOR AND HEARD A CRACKLING NOISE COMING FROM THE DOOR AREA. THE DOOR FAILED TO CLOSE WHEN ENGAGING THE AUTOMATIC DOOR MECHANISM. THE DOOR WAS CLOSED MANUALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN INFORMED THAT THE AUTOMATIC DOOR MOTOR WOULD NEED TO BE REPLACED AT THE COST OF $2,000. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 105,000.

2004 SIENNA LE PASSENGER SIDE POWER SLIDING DOOR. CABLE WHICH PULLS DOOR OPEN HAS SNAP. DOOR IS NO LONGER OPERABLE. IT CANNOT BE OPENED EITHER ELECTRONICALLY OR MANUALLY. POSES HAZARD AS OCCUPANTS CANNOT EXIT OUT ONTO CURBSIDE. *TR

TOYOTA SIENNA 2004 WITH ONLY 62,000 MILES PRESENTS KNOCKING NOISE WHEN OPERATING THE STEERING WHEEL, ALSO REQUIRING EXCESSIVE CORRECTION WHEN DRIVING THE VEHICLE IN HIGHWAYS. REQUESTED FIX DURING EXTENDED WARRANTY SOLD BY TOYOTA ITSELF. CLAIM WAS DENIED. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT WAS PARKED ON AN INCLINE WITH THE REAR DRIVER WINDOW OPENED. THE REAR SLIDING DOOR WAS ENGAGED BUT WOULD NOT LATCH IN THE OPEN POSITION. THE DOOR BEGAN TO INVOLUNTARILY CLOSE AND WOULD NOT REMAIN IN THE OPEN POSITION. THE CONTACT STATED THE FAILURE WOULD ONLY OCCUR WHEN THE REAR DRIVER WINDOW WAS OPENED. THE FAILURE WOULD OCCUR WHETHER ON AN INCLINE OR A FLAT SURFACE. THERE WAS NOT A RECALL FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 70,400.

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHEN THE CONTACT STARTED THE VEHICLE, THE PASSENGER SIDE SLIDING DOOR WOULD NOT OPERATE. HE STATED THAT THE MOTOR FAILED TWICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE REPAIR COST WAS APPROXIMATELY $1,500. THE DEALER REFERRED HIM TO THE MANUFACTURER WHO STATED THAT THEY WOULD NOT PROVIDE ANY ASSISTANCE DUE TO THE AGE OF THE VEHICLE. WHEN THE FAILURE PREVIOUSLY OCCURRED, THE MANUFACTURER PAID HALF OF THE REPAIR COST FOR THE IDENTICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 113,000.

I OWN A 2004 TOYOTA SIENNA XL. BOTH SIDE DOORS DOESN'T OPEN DURING WINTER CONDITIONS AND WE HAVE TO USE THE FRONT DOORS FOR ACCESS. LATELY, THE DRIVER SIDE DOOR GOT JAMMED AND THE CABLE THAT PULLS SIDE DOOR GOT DISCONNECTED. I ALREADY HAD A DIFFERENT ISSUE WITH PASSENGER SIDE DOOR AND HAVE TO REPLACE THE MOTOR. KIND OF ANNOYING AND RELENTLESSLY INVOKES WARNING SOUND. SO SAFETY OF THE PASSENGERS ESPECIALLY IT PUTS KIDS IN DANGER. KINDLY ADVISE. *TR

DRIVER SIDE POWER PASSENGER SLIDING DOOR WILL NOT OPEN. ABLE TO PARTIALLY FORCE OPEN THE DOOR APPROXIMATELY 6 INCHES. DOOR APPEARS TO BE SNAGGING ON INTERNAL MECHANISM. INFANT CHILD CAR SEAT IS POSITIONED IN REAR DRIVER'S SIDE PASSENGER SEAT. IF THERE HAD BEEN AN EMERGENCY THAT REQUIRED THE REMOVAL OF CHILD, IT WOULD HAVE BEEN IMPOSSIBLE TO GET THE CHILD OUT THROUGH THAT DOOR. NO SIGNS OF IMPENDING FAILURE. TOOK TO TOYOTA DEALERSHIP AND THEY SAID THAT A CABLE HAD BROKEN CAUSING THE DOOR TO LOCK. THEY PROVIDED A CAUSE OF FAILURE AS 'C/S DRIVER SLIDING DOOR CABLE IS BROKEN. MOTOR AND CLUTCH ASSEMBLY IS BAD, DISCONNECTED MOTOR ASSY/DRIVER SLIDE DOOR IS MANUAL (EST $1700.00).' *TR

TOYOTA HAS ISSUED AN "ENHANCED WARRANTY" (TECHNICAL SERVICE BULLETIN #07017, NHTSA ITEM # 10023697) TO COVER A KNOWN QUALITY DEFECT. THE FRONT DOOR-CHECK WELD MAY FAIL AND ALLOW THE DOOR TO MOVE FREELY OVER ITS ENTIRE RANGE OF MOTION WITHOUT ANY RESISTANCE. THERE ARE ONLY TWO WAYS TO FIX THE PROBLEM: 1) IF THE BREAK IS NOT TOO BAD YOU CAN RE-WELD THE BROKEN PIECE; 2) OR, IF THE BREAK IS TOO BAD THEN YOU MUST REPLACE THE ENTIRE DOOR. THE LOCATION OF THE BREAK (INTERNAL TO THE DOOR) HAS ABSOLUTELY NOTHING TO DO WITH MILEAGE AND IS NOT A LOAD-BEARING POINT BEYOND PROVIDING RESISTANCE TO THE MOVEMENT OF THE DOOR. FAILURE OF THIS WELD IS NOT A WARRANTY ISSUE BUT IS A KNOWN QUALITY DEFECT ON THE 2004-2007 SIENNA. FAILURE OF THIS WELD COMPLETELY REMOVES THE RESISTANCE TO THE MOVEMENT OF THE DOOR. BASED ON THE SIZE AND FREE-SWINGING WEIGHT OF THE DOOR, THERE IS THE INCREASED LIKELIHOOD OF ADDITIONAL BODY DAMAGE AND THIS IS A SAFETY HAZARD. THE WELD ON MY DRIVER'S SIDE DOOR FAILED AROUND 115,000 MILES ON MY 2004 SIENNA. THIS MILEAGE WAS BEYOND THE "ENHANCED WARRANTY" PERIOD OF UP TO 100,000 MILES. I CONTACTED MY LOCAL DEALER WHO SAID IT WAS OUT OF WARRANTY. I THEN CONTACTED TOYOTA CUSTOMER SERVICE (1-800-331-4331) TO EXPLAIN MY SITUATION AND REQUESTED THEM TO FIX THE DOOR. I EXPLAINED THAT I ONLY WANT MY DOOR FIXED, NOT A NEW CAR. THEY TOLD ME IT WAS "OUT OF THE EXTENDED WARRANTY" SO THERE WAS NOTHING THEY COULD DO. WARRANTIES ARE FOR UNKNOWN PROBLEMS, NOT A KNOWN, WELL-DOCUMENTED, AN

2004 TOYOTA SIENNA AUTOMATIC SLIDING DOOR CABLE BROKE AND DOOR CAN NOT OPEN ANYMORE. *TR

2004 TOYOTA SIENNA. THE LOCK ON THE POWER SLIDING DOOR HAS FAILED AND WE ARE UNABLE TO UNLOCK OR OPEN THE DOOR. IT CAN NOT BE USED TO EXIT THE VEHICLE IN THE CASE OF AN EMERGENCY AS THE DOOR IS BASICALLY NON-FUNCTIONAL. *TR