TOYOTA SIENNA XLE AUTOMATIC SLIDING DOOR JAMPEP, AND CAUSED THE DOOR CAN'T BE CLOSED WHEN I HAD A CAR FULL OF CHILDREN AND DOGS, HOW CAN I DRIVE HOME WITHOUT THE DOOR CLOSE, THIS IS A BIG SAFETY ISSUE FOR MYSELF AND MY CHILDREN. *TR
2004 Toyota Sienna complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
I BOUGHT A 2004 TOYOTA SIENNA IN MARCH 2004. AUGUST 2010, I NOTICED THAT THE DRIVER'S SIDE DOOR DID NOT CLOSE SMOOTHLY & NOTICED THAT THE DOOR STOP (MIDWAY BETWEEN HINGES) WAS BUSTED. I BOUGHT THE PART & THOUGHT THIS WAS ALL THAT NEEDED TO BE REPLACED. IT GOT REALLY BAD REALLY FAST TO THE POINT THAT THE DOOR MADE A LOT OF POPPING WHEN I OPENED & CLOSED IT & IT WAS BECOMING DIFFICULT TO OPEN & CLOSE. ON AUGUST 17TH I TOOK IT TO A LOCAL AUTO REPAIR PLACE TO INSTALL THE DOOR STOP SINCE YOU HAVE TO GET INTO THE DOOR TO INSTALL IT, THINKING THAT THE NEW DOOR STOP WOULD SOLVE THE PROBLEM. THEY CALLED & SAID THEY NEEDED TO REPAIR SOME DAMAGE INSIDE OF THE DOOR BEFORE INSTALLING THE DOOR STOP - AT A COST OF $248. ON APPROXIMATELY DECEMBER 17TH, I NOTICED THE DRIVER'S SIDE DOOR WAS STARTING TO POP AGAIN. I TOOK IT TO A BODY SHOP & THEY SAID THE DOOR NEEDED TO BE REPLACED AT A COST OF APPROX. $2,000. THEY SUGGESTED REPORTING IT TO MY INSURANCE COMPANY BECAUSE THE DAMAGE WAS NOT NORMAL. ERIE INSURANCE DENIED THE CLAIM, CLAIMING IT WAS A MANUFACTURERS DEFECT. I CALLED THE BODY SHOP & THEY FOUND NV003-07, WHICH I WAS TOTALLY UNAWARE OF. I CALLED TOYOTA CORPORATE OFFICE AND THEY SAID THE WARRANTY FOR FIXING THE PROBLEM HAD BEEN EXTENDED TO 5 YEARS & 100,000, EVEN THOUGH NV003-07 DID NOT SAY THIS, AND I WAS OUT OF LUCK. I AM ANGRY BECAUSE TOYOTA NEVER NOTIFIED ME OF THE PROBLEM & NEVER DID A RECALL ON A MANUFACTURING DEFECT CAUSED BY THEIR NEGLIGENCE. ALL THEY DID WAS PUT OUT A BULLETIN & H
FAILURE OF INTERMEDIATE STEERING SHAFT DUE TO CORROSION. CAR BECAME EXTREMELY DIFFICULT TO STEER, ESPECIALLY RAPID CHANGES. *TR
TOYOTA SIENNA XLT 2004 POWER DOOR CABLE SNAPS DUE TO EXPOSURE TO WEATHER. CABLE THEN JAMS IN DOOR, CAUSING DOOR TO MALFUNCTION AS DAUGHTER WAS EXITING THE VAN. *TR
2004 TOYOTA SIENNA VAN, THE VEHICLE STABILITY CONTROL SYSTEM (VSC) GOES INTO SKID PREVENTION MODE AND AUTOMATICALLY APPLIES THE BRAKES, DISCONNECTS THE ACCELERATOR, AND SELECTS ONE SIDE OR WHEEL TO APPLY BRAKING FORCE TO. THIS HAS THE EFFECT OF CAUSING THE CAR TO SHUDDER, SKID AND MOVE DANGEROUSLY CLOSE TO THE OUTSIDE EDGE OF A CURVE. THIS HAS OCCURRED 15-20 TIMES IN MY CAR SINCE ITS PURCHASE. I HAVE TAKEN IT FOR REPAIR BY THE DEALER THREE TIMES. SOME "RUSTED" PARTS WERE REPLACED THE FIRST TIME. THE NEXT TWO TIMES, I WAS TOLD THE VEHICLE WAS WORKING PROPERLY. THE VSC ACTIVATED AT SPEEDS THAT WERE AT OR BELOW THE SPEED LIMIT AND IN CONDITIONS WHERE NO REALISTIC POSSIBILITY OF A SKD WAS PRESENT. THE PROBLEM IS INTERMITTENT AS I HAVE DRIVEN OVER THE SAME ROADS AT THE SAME OR HIGHER SPEEDS FOR YEARS WITHOUT ACTIVATION OF THE VSC. WHEN IT DOES ACTIVATE IT IS FRIGHTENING, AND IT CAUSES A SIGNIFICANT DANGER OF LOSING CONTROL OF THE CAR OR VEERING OUT OF YOUR LANE. AFTER A PERIOD OF NO ACTIVITY, I HAVE SUDDENLY HAD 7 INCIDENTS IN THE LAST WEEK OCCURRING BETWEEN DEC. 24, 2010 AND JANUARY 2, 2011.THE PROBLEM FIRST AROSE APPROXIMATELY THREE YEARS AGO. THERE HAVE BEEN 4 OR 5 ISOLATED INCIDENTS, BUT NOW THERE HAS BEEN A SERIOUS AND DRAMATIC INCREASE IN THE FREQUENCY OF THE VSC FAILURE. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE RIGHT PASSENGER AUTOMATIC SLIDER DOOR ALMOST INJURED THE PASSENGER WHILE TRYING TO EXIT FROM THE VEHICLE WHEN IT SUDDENLY CLOSED. SHE NOTICED THAT THERE WAS A CABLE THAT WAS FRACTURED IN THE DOOR WHICH CAUSED THE DOOR TO CLOSE SUDDENLY. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS FOR THREE YEARS. THE VEHICLE WAS NOT INSPECTED NOR HAD IT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. THE VIN WAS UNAVAILABLE.
LEFT AND RIGHT SIDE DOORS FAILS TO OPEN. THIS PROBLEM HAS RECURRED FOUR TIMES AFTER BEING FIXED AT THE TOYOTA DEALERSHIP FOUR TIMES. THIS IS A SAFETY ISSUE SINCE THERE IS NO REAR PASSENGER EGRESS WHEN THESE DOORS ARE INOPERATIVE! *TR
THE DRIVER DOOR MAKES A LOAD CLICKING NOISE WHEN YOU OPEN OR CLOSE THE DOOR. THE DOOR DOES NOT OPEN OR CLOSE PROPERLY. I HAVE NOT REPAIRED IT YET BUT HAVE BEEN TOLD IT IS A SPOT WELD THAT HAS FAILED. I ALSO READ ONLINE THAT THIS IS A VERY COMMON PROBLEM ON THE 2004 TOYOTA SIENNA. *TR
I OWN A 2004 TOYOTA SIENNA AND FOR THE PAST 2 MONTHS I HAVE BEEN HAVING PROBLEMS WITH THE STEERING. I TOOK MY CAR TO THE MECHANIC AND WAS TOLD THEY COULD NOT FIND ANYTHING WRONG WITH IT. WITHIN THE PAST WEEK I FEEL THE STEERING IS GETTING MUCH WORSE. I FEELS AS IF I HAVE 4 FLAT TIRES. THE CAR WILL BE VERY HARD TO TURN AND WHEEL NEEDS TO BE TURNED BACK INTO POSITION WHEN DONE TURNING. I AM AFRAID THIS WILL CAUSE AN ACCIDENT. PLEASE INVESTIGATE THIS AND SEE IF THERE ARE ANY OTHER COMPLAINTS FOR THIS PROBLEM.
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 25 MPH THE TRACTION CONTROL SYSTEM LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE LUNGED FORWARD AND MADE A NOISE, THE BRAKES SURGED AND LOCKED THE WHEELS. THE VEHICLE PULLED TO THE LEFT AND DROVE ACROSS THE YELLOW LINE INTO ON COMING TRAFFIC. THE VEHICLE THEN CONTINUED TO ACCELERATE TO THE RIGHT AND INTO ANOTHER LANE BUT THERE WAS NO TRAFFIC. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE DEALER AND THE FAILURE RECURRED 2 TO 3 TIMES ON THE WAY TO THE DEALER. THE DEALER REPLACED THE STEERING ANGLE SENSOR ASSEMBLY. THE FAILURE MILEAGE WAS 80,436 AND THE CURRENT MILEAGE WAS 80,466. UPDATED 02/03/11*LJ UPDATED 03/18/11
MY 2004 SIENNA HAS LEAK IN WATER PUMP WITH 66K MILE. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT NOTICED THAT THE PASSENGER SIDE SLIDING DOOR CABLE WAS COVERED WITH RUST CAUSING THE DOOR TO BECOME INOPERABLE. THE DEALER WAS NOTIFIED AND ADVISED THE CONTACT THAT THERE WERE NO RECALLS. THE MANUFACTURER WAS INFORMED AND THE CONTACT WAS WAITING FOR A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 186,000. THE FAILURE MILEAGE WAS APPROXIMATELY 185,950.
REAR PASSENGER SIDE AUTOMATIC DOOR- THE CABLE IS FRAYED AND DOESN'T OPEN CORRECTLY. NOW MY CHILDREN HAVE TO USE THE DRIVER SIDE DOOR TO GET INTO AND OUT OF THIS VEHICLE. THIS IS A SAFETY CONCERN. ALSO THE REAR DOORS EASILY FREEZE UP IN WINTER WEATHER. THIS MAY CAUSED THE CABLE TO FRAY BEFORE NORMAL WEAR AND TEAR. THIS IS ALSO A SAFETY CONCERN. TRYING TO GET TOYOTA TO COVER THE PART ON A $1600 REPAIR. *TR
AUTOMATIC DOOR STOPPED WORKING. *TR
SLIDING DOOR CABLE BREAKS DISABLING DOOR FROM OPENING. *TR
THE PASSENGER SIDE POWER SLIDING DOOR (ON MY 2004 LE AWD SIENNA) WAS JAMMED (COULDN'T CLOSE OR OPEN) AFTER MY WIFE DROPPED OFF MY DAUGHTER TO SCHOOL THIS MORNING. WHEN MY WIFE WAS TRYING TO CLOSE THE DOOR MANUALLY, THE LEFT SIDE OF THE DOOR FELT APART AND IT MADE A BIG DENT AND SCRATCHES ON THE BODY ALL OVER. FORTUNATELY, MY WIFE AND MY DAUGHTER DIDN'T GET HURT BECAUSE OF THIS (BUT VERY CLOSE.) I HAD SCHEDULED TO BRING IT TO THE TOYOTA DEALER TOMORROW MORNING TO FIND OUT WHAT WENT WRONG AND WHAT IT WILL COST TO HAVE IT FIXED. ALTHOUGH IT'S ONLY 12 MILES FROM MY HOME TO THE DEALER, BUT IT'S NOT GOING TO BE A EASY TRIP AS I AM ONLY USING ROPES TO HAVE THE BROKEN DOOR BARELY TIDED TOGETHER. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HINGE WAS FRACTURED YET SHE WAS STILL ABLE TO EXIT THE VEHICLE. THE VEHICLE WAS INSPECTED BY THE DEALER WHO INFORMED THE CONTACT THAT SHE WOULD NEED TO REPLACE THE ENTIRE DOOR OR HAVE IT RE-WELDED TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. UPDATED 02/07/11 *BF THE COSUMER STATED SHE OPENED THE DRIVERS SIDE DOOR AND IT MADE IT NOISE AND THEN THE DOOR WOULD NO LONGER OPEN OR CLOSE PROPERLY. THE DEALER INFORMED THE CONSUMER THE HINGE WAS BROKEN. THE HINGE WAS WELDED BACK TOGETHER. UPDATED 03/17/11
I HAVE A 2004 TOYOTA SIENNA XLE. THE REAR LIFT GATE SOMETIME DOES NOT PROVIDE ENOUGH SUPPORT AND FALL DOWN AND BUMP INTO PEOPLE'S HEAD CAUSE HEAD INJURY. TOYOTA HAS ISSUED A RECALL AND DID A REPLACEMENT BUT THE NEW PART IS SUB-STANDARD AND FAILED JUST AFTER A YEAR. THEY NEED TO ISSUE ANOTHER RECALL AND PROVIDE A BETTER/LONGER TERM SOLUTION. *TR
SIENNA REAR LIFT GATE OPENS UP ABOUT 95%, SITS THERE FOR A MOMENT AND THEN CLOSES. THIS IS NO BIG DEAL IF YOU ARE JUST WATCHING IT, BUT IF YOU START TO LOAD OR UNLOAD DURING THE PROCESS THE DOOR WILL HIT YOU IN THE HEAD. THIS HAS HAPPENED TO ME SEVERAL TIMES IN THE LAST FEW WEEKS. I UNDERSTAND THE LIFT GATE STRUTS WERE RECALLED ON MY VEHICLE, SERVICE RECORDS INDICATE THEY WERE REPLACED IN DECEMBER 2008 (I DID NOT OWN THE VEHICLE AT THE TIME. THE SAFETY ISSUE IS PARTLY THE WEEK STRUTS, SEEMS TO FAIL DUE TO COLD TEMPERATURES. THE REAL SAFETY ISSUE IS THAT THERE IS NO WARNING SOUND THAT THE DOOR IS DECIDING TO CLOSE ITSELF. *TR
WE HAVE A 2004 TOYOTA SIENNA, WHICH WE BOUGHT USED IN SEPTEMBER. IT IS NOW EARLY DECEMBER AND THIS IS THE THIRD DAY IN A ROW THAT WE'VE HAD BOTH REAR SLIDING DOORS FROZEN SHUT. IT'S OBVIOUSLY WINTER HERE AND WE'VE HAD SOME SNOW, BUT I'VE NEVER HAD A PROBLEM WITH A VEHICLE WHERE DOORS ARE FROZEN SHUT ON A CONSISTENT BASIS OVER SEVERAL DAYS. IF WE ATTEMPT TO OPEN ONE OF THE DOORS, THE MOTOR OPENS IT A FRACTION OF AN INCH AND THEN WON'T CLOSE AGAIN COMPLETELY SO THAT WE HAVE TO DRIVE WITH THE DOOR NOT ENTIRELY CLOSED. I DON'T FEEL THAT I CAN HAVE MY CHILD IN THE BACK SAFELY WITH THIS SITUATION, NOT TO MENTION THE INCONVENIENCE OF HAVING TO CLIMB OVER SEATS TO GET IN AND OUT. I WILL NOT TAKE IT ON THE HIGHWAY WITH ANY PASSENGERS FOR FEAR THE DOOR WILL SUDDENLY OPEN ON THE HIGHWAY WITHOUT WARNING. THIS APPEARS TO BE A PROBLEM WITH MANY 2004 SIENNA VANS AND IT SHOULD BE A SAFETY RECALL. *TR
ACCELERATOR PEDAL PUSHED TO THE FLOOR TO RAPIDLY PASS A TRUCK. WHEN ACCELERATOR WAS RELEASED, IT DID NOT RETURN TO IDLE POSITION BUT STAYED AT FLOOR. FLOOR MAT DID NOT INTERFERE WITH MOVEMENT OF ACCELERATOR. REQUIRED SEVERAL KICKS WITH FOOT TO RELEASE ACCELERATOR PEDAL. DEALERSHIP CLAIMS INCIDENT MIGHT HAVE BEEN CAUSED BY DIRT IN THROTTLE BODY.
STEERING FAILED IN VAN, NO WARNING, BECAME VERY HARD AND ACTED LIKE STEERING WITH NO TO VERY LITTLE POWER STEERING. REQUIRED SIGNIFICANT DRIVER INPUT TO STEER AND DRIVE VEHICLE. DEALER SAID ROAD SALT CAUSED EXPOSED MECHANISMS UNDER CAR TO CORRODE AND TIGHTEN. *TR
3RD ROW MIDDLE SEAT IS EQUIPPED WITH A CEILING DROP DOWN SEAT BELT FOR THE SHOULDER ASSEMBLY. THE ASSEMBLY IS TO HOOK INTO A HOLDER IN THE CEILING WHEN NOT IN USE. WHEN PULLED FROM THE CEILING IT ATTACHES TO THE LAP BELT FOR USE BY THE REAR MIDDLE OCCUPANT. THE ASSEMBLY DOES NOT STAY HOOKED AND WILL FALL OUT OF THE CEILING HOLDER AFTER DRIVING A MILE OR TWO, STRIKING THE OUTER REAR (PASSENGER SIDE) OCCUPANT IN THE HEAD. HAPPENS CONSTANTLY, DEALER SAYS THERE IS NO FIX. *TR
BOTH SLIDING DOOR CABLES SNAPPED AND BROKE IN OUR 2004 TOYOTA SIENNA XLE. BECAUSE OF THIS WE ARE UNABLE TO OPEN EITHER OF THE REAR DOORS AT ALL TO OUR MINI VAN THIS IS A SAFETY ISSUE AS OUR CHILDREN HAVE TO CLIMB OVER THE FRONT DRIVER SIDE SEAT IN ORDER TO GET IN AND OUT OF THE VEHICLE. THE DEALERSHIP STATES IT WILL COST $1,500 PER DOOR TO FIX THIS PROBLEM AND ENABLE US TO USE OUR REAR DOORS....MONEY WE UNFORTUNATELY DO NOT HAVE TO FIX THIS! THEY QUOTED $500 PER DOOR TO DISCONNECT THE FAULTY UNITS AND MAKE OUR POWER DOORS MANUAL. I ALSO CONTACTED A NON-TOYOTA REPAIRMAN AND INQUIRE ABOUT THIS...HE CONTACTED MANY SOURCES AND WAS UNABLE TO LOCATE ANY USED PARTS THAT CAN BE USED TO FIX THIS. SO HERE WE ARE WITH OUR TOYOTA AND BECAUSE OF AN OBVIOUS FAULTY SLIDING DOOR SET UP WE ARE UNABLE TO OPEN AND USE EITHER OF OUR REAR DOORS!!! WE SEE THIS AS A MAJOR SAFETY ISSUE AND CONCERN THAT NEEDS TO BE ADDRESSED! FOLLOWING THIS THREAD IT REALLY SEEMS TO BE A MAJOR DEFECT AND SAFETY PROBLEM WITH THE 2004 TOYOTA SIENNAS HTTP://WWW.TUNDRASOLUTIONS.COM/FORUMS/SIENNA/103978-2004-SIENNA-POWER-SLIDING-DOOR-CABLE/. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE VEHICLE WAS STATIONARY WHEN THE CONTACT OBSERVED THAT WHEN ACCESSING THE OPENING AND CLOSING OF THE FRONT DRIVER SIDE DOOR A LOUD POPPING NOISE WOULD OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY INFORMED THAT THE DOOR STRAP SPOT WELD COMPLETELY FRACTURED AND RECOMMENDED THE PART BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 87,239. THE DEALERS RECOMMENDATION WAS TO REPLACE THE ENTIRE DRIVER SIDE FRONT DOOR. UPDATED 05/26/11*JB
MY WIFE PARKED OUR 2004 TOYOTA SIENNA MINIVAN AND OPENED THE REAR LIFTGATE FROM THE CONSOLE ABOVE THE REARVIEW MIRROR. SHE EXITED THE VEHICLE AND WALKED TO THE REAR OF THE VEHICLE. AS SHE TURNED TO THE OPEN REAR AREA THE LIFTGATE DESCENDED AND STRUCK HER, CAUSING HER TO FALL TO THE GROUND AND OPENING A GASH IN HER SCALP THAT BLED PROFUSELY AND REQUIRED THREE STAPLES TO CLOSE. OUR VEHICLE HAD BEEN RECALLED TO ADDRESS THIS ISSUE IN 2008, BUT WE HAVE EXPERIENCED SIMILAR INTERMITTENT AND UNPREDICTABLE INSTANCES SINCE. ALTHOUGH A 2008 RECALL NOTICE CALLS FOR THE REPLACEMENT OF THE STRUTS THAT SUPPORT THE LIFTGATE, AND ALTHOUGH OUR RECORDS SHOW THAT OUR VEHICLE WAS SERVICED UNDER THAT NOTICE, OUR LOCAL TOYOTA DEALER DECLINED TO TAKE ANY ACTION, STATING THAT THEIR SERVICE DEPARTMENT WAS UNABLE TO REPLICATE THE EVENT AND FURTHER STATING THAT HAD THEY BEEN ABLE TO REPLICATE THE EVENT THEIR NEXT STEP WOULD HAVE BEEN TO TRY TO DETERMINE THE CAUSE. THESE RESPONSES ARE INCONSISTENT WITH THE CLEAR DIRECTIONS OF THE 2008 RECALL. ASSUMING THAT THE SERVICING WAS CARRIED OUT IN 2008 UNDER THE 2008 NOTICE, WE DO NOT KNOW WHETHER IT WAS INCORRECTLY PERFORMED, OR WHETHER THE DETERIORATION OF THE STRUTS THAT LED TO THE NOTICE HAS CONTINUED WITH THE REPLACEMENT STRUTS. *TR
2004 TOYOTA SIENNA PASSENGER SIDE (POWER) DOOR REFUSES TO CLOSE; BROKEN DOOR CABLE. ALSO, THE DRIVER'S SIDE DOOR (MANUAL) HAS BEEN BROKEN FOR OVER 3 YRS; TOYOTA FIXED THIS 3 TIMES WHILE STILL UNDER WARRANTY BUT REFUSES TO FIX IT AGAIN DESPITE THE FACT THAT IT IS A DESIGN DEFECT SINCE IT KEEPS HAPPENING. *TR
WE RECENTLY HAD AN ISSUE WITH THE PASS. SIDE VENT WINDOW ON OUR 2004 SIENNA. WHILE DRIVING THE WINDOW WAS OPENED THE GLUE FAILED AND THE WINDOW SWUNG DOWN THE SIDE OF THE VAN ONLY BEING HELD ON BY THE MOTORIZED ARM. IT APPEARS AS IF THE TRACK THAT THE WINDOW IS ATTACHED TO HAS BEEN PAINTED PRIOR TO THE GLUE BEING APPLIED. SO INSTEAD OF GLASS, GLUE, METAL IT WAS GLASS, GLUE, PAINT, METAL. THIS SEEMS TO BE A GROWING ISSUE BASED ON A QUICK SEARCH ONLINE. IF THE GLASS HAD BROKEN FREE OF THE ARM, IT WOULD HAVE GONE FLYING INTO TRAFFIC. THE DEALER AND TOYOTA WERE CONTACTED AND BOTH DISMISSED THE ISSUE. *TR
2004 TOYOTA SIENNA XLE VAN DOOR CABLE/MOTOR BROKE. DOOR STUCK OPEN AND WERE NOT ABLE TO CLOSE MANUALLY. CAN'T DRIVE BECAUSE DOOR IS STUCK OPEN. ONLY WAY TO FIX IS CUT CABLE OR PAY $2000 TO TOYOTA TO FIX THE DOOR MOTOR. *TR
2004 TOYOTA SIENNA STEERING GETS STUCK AND BINDS UP. LOOKING AT OTHER PEOPLES SAME COMPLAINTS, TOYOTA SHOULD BE RESPONSIBLE FOR A RECALL. THIS IS A SERIOUS AND ALSO, EXPENSIVE PROBLEM. TOYOTA SEEMS TO WANT TO IGNORE THIS PROBLEM, BUT THOUSANDS OF SIENNA CUSTOMERS HAVE COMPLAINED. *TR
WHEN IT IS COLD OUTSIDE THE SLIDING DOORS ON THE 2004 TOYOTA SIENNA SEEM TO "FREEZE" SHUT. THEY DO NOT OPEN FROM THE INSIDE OR OUTSIDE. THIS HAPPENS TO BOTH THE POWER AND NON-POWER DOOR. *TR
TRAVELING BETWEEN 35-45 MPH ON DRY, STRAIGHT ROADS, THE VSC (VEHICLE SKID CONTROL) ENGAGED WITHOUT CAUSE. ALARM SOUNDED, VEHICLE SKID LIGHT TURNED ON, VEHICLE AUTOMATICALLY APPLIED BRAKES TO THE POINT THAT THEY MADE SOME SQUEALING NOISE, THROTTLE WAS UNRESPONSIVE, AND VEHICLE STEERING PULLED TO THE LEFT. WE PULLED OVER AND STOPPED THE VEHICLE, IN HOPES THAT IT WOULD CLEAR THE PROBLEM. WE STARTED UP AGAIN ONLY TO HAVE THE SAME PROBLEM A COUPLE OF MINUTES LATER. THIS HAPPENED FOUR TIMES ON THE WAY HOME. WOULD HATE TO SEE WHAT WOULD HAVE HAPPENED AT HIGHWAY SPEED WHILE PULLING OUR POPUP CAMPER.
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR WOULD NOT OPEN FROM THE INSIDE OR OUTSIDE. THE AUTOMATIC DOOR LOCKS FAILED FIRST AND THE DOOR STOPPED WORKING ALTOGETHER. THE SLIDING DOOR ON THE PASSENGER SIDE ALSO WAS NON-FUNCTIONED.; IT WOULD OPEN MANUALLY ONLY FROM THE INSIDE. THE VEHICLE HAD NOT BEEN INSPECTED OR EPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 71,000.
2004 TOYOTA SIENNA, HYDROPLANED AND SPUN AROUND TRAVELED OFF THE LEFT SIDE OF THE ROADWAY AND STRUCK THE CONCRETE WALL. THE VEHICLE THEN TRAVELED BACK ACROSS THE ROADWAY AND CAME TO REST ON THE NORTH BERM. BF ACCORDING TO THE POLICE REPORT, THE FRONT TIRES WERE IN EXCELLENT CONDITION, BUT THE REAR TIRES HAD VERY LOW TREAD. (OHIO TRAFFIC REPORT # 10-0588-90) *JB
I HAVE A 2004 SIENNA. IT BEGAN MAKING A STRANGE NOISE WHEN I OPENED THE DRIVER'S SIDE REAR SLIDING POWER DOOR. THAT NIGHT, THE VAN WAS PARKED ON A DOWNWARD SLOPING HILL. AS MY DAUGHTER'S FRIEND WAS GETTING OUT, SUDDENLY THE DOOR SLAMMED SHUT. I PUT UP MY ARM TO STOP THE DOOR AND LUCKILY SHE JUMPED BACK IN TIME, BUT SHE WOULD HAVE BEEN REALLY HURT HAD SHE BEEN IN THE DOORWAY. I HAD A BRUISE ON MY ARM THAT MAY HAVE BEEN A BROKEN BONE ON THE CHILD. LOOKING CLOSER, I REALIZED THAT THE CABLE CONNECTED TO THE DOOR HAD SNAPPED AND WAS HANGING OUTSIDE THE VAN. I HAD NEVER HEARD OF THIS PROBLEM BEFORE, AND AM SURPRISED GIVEN THAT THE VAN IS ONLY FOUR YEARS OLD AND HAS LOW MILEAGE. *TR
THE CABLE OPERATING THE AUTOMATIC DOOR ON MY 2004 TOYOTA SIENNA FRAYED AND JAMMED CAUSING THE DOOR TO FREEZE IN AN OPEN POSITION. THE ONLY WAY TO CORRECT THE PROBLEM WAS TO CUT THE CABLE AND OPERATE THE DOOR MANUALLY. THIS DEFECT SEEMS TO BE EXTREMELY POOR QUALITY. *TR
2004 TOYOTA SIENNA POWER SLIDING DOOR CABLE SNAPPED. *TR
WHILE DRIVING A 2004 TOYOTA SIENNA VAN AT 65 MILES PER HOUR ON THE HIGHWAY, STARTED TO HEAR A RUMBLING SOUND FOR A FEW SECONDS, THEN HEARD A LOUD POP, SUDDENLY LOST CONTROL OF VAN AND VEERED TO THE RIGHT, OFF OF THE HIGHWAY INTO A DITCH. ONCE IN THE DITCH, THE VAN TURNED SIDEWAYS AND CONTINUED GOING SIDEWAYS FOR AT LEAST 50 FEET. WHEN I INSPECTED THE VAN, THE REAR, DRIVER SIDE TIRE HAD LOST ITS TREAD. THE TIRE WAS BASICALLY BALD BUT STILL INFLATED. THIS TIRE WAS THE FAILED COMPONENT. IN GOING INTO THE DITCH, THE VAN LOST ITS REAR BUMPER, A FRONT GRILLE AND SUSTAINED SEVERAL DENTS / SCRATCHES TO THE VAN BODY.
THE SLIDING PASSENGER DOOR ON OUR 2004 TOYOTA SIENNA SUDDENLY JUST STOPPED WORKING AND WE CANNOT USE THE DOOR NOW. PASSENGERS ON THAT SIDE CANNOT GET OUT OF THE CAR THAT WAY. AS WE HAVE DONE SOME RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM WITH THE POWER DOOR CABLE IN SIENNA VANS. *TR
I OWE A 2004 TOYOTA SIENNA. WITHIN THE LAST 30 DAYS I HAD TO REPLACE MY BRAKE MASTER CYLINDER AT MY LOCAL TOYOTA DEALERSHIP (OVER $1500) DUE TO A BRAKE FLUID LEAK WHICH CAUSED BRAKE FLUID TO ACCUMULATE INTO THE BOOSTER AND INTO THE ENGINE (AND THE BRAKE LIGHT TO ILLUMINATE). THIS IS A VERY SIMILAR TO THE PROBLEM WHICH CAUSED TOYOTA TO ISSUE THE RECALL THAT WAS ANNOUNCED ON OCTOBER 20TH WITH THE TOYOTA HIGHLANDER MODEL. I FEEL THE RECALL SHOULD BE EXTENDED TO THE SIENNA MODEL. I CONTACTED TOYOTA, AND THEY WILL NOT OFFER ANY REIMBURSEMENT OR RELIEF FOR ME. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT APPLIED FORCE TO THE REAR HATCH DOOR SEVERAL TIMES BEFORE THE HATCH DOOR LATCH WOULD PROPERLY CLOSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES WITH REPLACEMENT OF THE REAR HATCH STRUTS ON SEPARATE OCCASIONS. IN ADDITION, THE SECOND ROW PASSENGER AUTOMATED DOOR CABLE DETERIORATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD CONCERN WITH THE SAFETY OF THE DOOR RESULTING TO NOT COMPLETELY OPENING OR CLOSING. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
CABLES ON BOTH REAR POWER SLIDING DOORS HAVE FRAYED AND SNAPPED. REPLACEMENT COST OF CABLE IS EXCESSIVE AT $2200 PER DOOR. *TR
DRIVER SIDE SLIDING DOOR CABLE FRAYED AND SNAPPED. *TR
WE TOOK OUR '04 TOYOTA SIENNA TO THE RIVERVIEW DEALERSHIP (MESA, AZ) TO HAVE SPOT WELDS REPAIRED ON FRONT DRIVER'S SIDE DOOR (COST $260) AND TO HAVE FRONT PASSENGER DOOR REPLACED BECAUSE THE SPOT WELDS FAILED AND DOOR FRAME WAS DAMAGED BEYOND REPAIR (TOYOTA GOOD-WILLED NEW DOOR UNDER "WARRANTY ENHANCEMENT" AT APPROXIMATE COST OF $2000). WHEN THE SERVICE TECH WAS NEARING COMPLETION OF THE REPAIRS ON 9/30/10, HE OPENED THE POWER SLIDE DOOR ON PASSENGER SIDE. THE CENTER HINGE PIN FAILED. THE MOTOR ON THE POWER SLIDING DOOR DID NOT STOP WHEN IT ENCOUNTERED RESISTANCE FROM THE FAILED CENTER HINGE PIN. IT CONTINUED TO FORCE THE DOOR OPEN CAUSING THE CENTER HINGE PIN TO POP OUT OF THE TRACK. IN THE COURSE OF THE CENTER HINGE PIN COMING OUT OF ITS TRACK, THE TRACK WAS FORCED UPWARD INTO THE REAR SIDE WINDOW CAUSING THE WINDOW TO BUCKLE, SHATTER AND EXPLODE GLASS FRAGMENTS OUTWARD ALL OVER. TOYOTA WOULD NOT COVER THE REPAIR EXPENSES. THEY SAID IT WAS GOING TO HAPPEN SOONER OR LATER, AND IT IS OUR EXPENSE. WE HAD PAID TO HAVE THE CENTER HINGE PIN REPLACED 14 MONTHS PRIOR TO THIS INCIDENT ON 7/9/09. TOYOTA WOULD NOT GOOD WILL THE REPAIR EVEN THOUGH THE PART HAD FAILED JUST 2 MONTHS OUTSIDE OF THE 1YR PART WARRANTY. ESTIMATE FOR FULL REPAIR IS $2500 FOR POWER MOTOR WITH CABLES, CENTER HINGE PIN, WINDOW AND REPAIR OF PAINT JOB ON REAR QUARTER PANEL. THIS GOES BEYOND A MERE PART FAILURE TO A SAFETY ISSUE OF EXPLODING GLASS. NEXT TIME IT MAY EXPLODE INWARD INTO THE VEHICLE SHOWERING THE OCC
SIENNA 2004 XLE POWER DOOR CABLE SNAPPED AND SLIDING DOOR WONT WORK. THOUGH CAR HAD BEEN SERVICED BY TOYOTA DEALER ALL THE TIME. *TR
DRIVERS SIDE SLIDING DOOR STARTED TO INTERMITTENTLY STOP OR REVERSE IN MID CYCLE. FINALLY STUCK OPEN WHILE AT LOCAL CAR WASH. DISCOVERED THAT THE CABLE COATING HAD BECOME BRITTLE AND APPARENT,Y JAMMED THE MOTOR DRIVE- FINALLY CAUSING THE DRIVE MECHANISM SHATTERED. ALREADY AWARE OF THE PROBLEM AND THAT TOYOTA WILL NOT FIX THIS SO I DID NOT TAKE IT TO MY DEALER. INSTEAD I PLAN TO BUY MY NEXT MINI VAN FORM SOMEONE ELSE. NO MORE TOYOTA... *TR
THE TRANSMISSION HAS A DELAY WHEN RUNNING AT LOW SPEEDS AND WHEN HAVING TO CHANGE GEARS UP OR DOWN UNDER A CHANGE OF LOAD CONDITION; LIKE GOING UPHILL OR PASSING. VERY NOTICEABLE WHEN YOU TAKE YOUR FOOT OFF OF THE GAS FOR A MOMENT, LIKE TURNING INTO A STREET OR DRIVEWAY. THE VAN WILL JUMP INTO A GEAR LIKE IF SOMEONE HAD POPPED THE CLUTCH ON A MANUAL TRANSMISSION. I HAVE HAD THIS PROBLEM SINCE I HAVE OWNED THE VAN. I HAVE TAKEN IT THE DEALER SEVERAL TIMES AND THEY ALWAYS SAY THERE NOTHING WRONG. I HAVE HAD THE TRANSMISSION FLUID CHANGED SEVERAL TIMES BUT NOTHING CHANGES. I THOUGHT I WAS THE ONLY ONE HAVING THIS PROBLEM UNTIL JUST NOW; AFTER READING ABOUT HOW MANY OTHER HAVE THE SAME ISSUE. I WISH TOYOTA WOULD JUST TELL THE TRUTH ABOUT THE VEHICLES THAT THEY MAKE INSTEAD OF JUST ACTING LIKE IT IS ALWAYS THE CUSTOMERS WHO IS AT FAULT. THIS WILL BE MY LAST TOYOTA. I HAVE OWNED THREE IN THE PAST, NO MORE. ESPECIALLY SINCE ALL OF THE OTHER THINGS THAT HAS HAPPEN WITH THEIR CARS LATELY. *TR
NORMAL USE OF THE AUTOMATIC PASSENGER SLIDING DOOR OF THE 2004 TOYOTA SIENNA RESULTED IN CABLE BREAKING AT 82,000 MILES. HAVE NOT REPAIRED DUE TO HIGH COST $1,700. KNOWN PROBLEM AT TIME OF MY VEHICLE'S MANUFACTURE, TSB ISSUED (EL004-04), BUT FAILED OUTSIDE OF WARRANTY. DOOR IS NO LONGER OPERATIONAL WHICH IS THE SAFETY ISSUE. CHILDREN MUST NOW EXIT THE VEHICLE ON THE STREET SIDE, INSTEAD OF THE CURB SIDE. *TR
WHILE PARKING OUR 2004 TOYOTA SIENNA MINI VAN, TAKING MY FOOT OFF THE ACCELERATOR AND STEPPING ON THE BRAKE PAD, THE VEHICLE BEGAN TO ACCELERATE RAPIDLY. THE ACCELERATION WAS SO RAPID THAT THE TIRES SQUEALED AS IF THEY WERE BURNING RUBBER. THE VEHICLE STOPPED WHEN IT HIT A PARKED CAR IN FRONT OF ME. *TR
PROBLEM WITH CONDENSATION IN THE HEADLIGHTS OF A 2004 TOYOTA SIENNA. PROBLEM FIRST STARTED WITH CONDENSATION ONLY IN PASSENGER SIDE. EVENTUALLY THE LIGHT STOPPED WORKING ALL TOGETHER. SEVERAL DEALERS ATTEMPTED TO RESOLVE THE PROBLEM BY REPLACING BULB, ATTEMPTING TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY, BUT HAVE NOT BEEN ABLE TO FIX THE PROBLEM. NOW, CONDENSATION HAS APPEARED IN THE DRIVER SIDE HEADLIGHT AND IT TOO HAS STOPPED WORKING. RESEARCH ONLINE INDICATES THAT THIS IS A COMMON PROBLEM AND DEALER WANTING TO REPLACE ENTIRE ASSEMBLY AT A COST OF OVER $1000 PER LIGHT. JUDGING BY THE NUMBER OF COMPLAINTS, THIS IS TRULY A DEFECT AND SHOULD BE CONSIDERED A SAFETY ISSUE. I ALSO SEE COMPLAINTS OF SOMETHING SIMILAR WITH TOYOTA PRIUS. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Toyota Sienna → · Every Sienna year → · How the figures are calculated →