2004 Toyota Sienna complaints

THE 2004 TOYOTA SIENNA XLE VAN THAT WE OWN HAS TWO POWER SLIDING DOORS. THE CABLE TO THE PASSENGER DOOR SNAPPED PREVENTING THE DOOR FROM FUNCTIONING AS IT SHOULD. THE MOTOR ON THE DOOR IS STILL IN WORKING ORDER, BUT YOU CANNOT REPLACE JUST THE CABLE, YOU MUST REPLACE THE ENTIRE UNIT INCLUDING THE MOTOR AT $1200. WE CONVERTED THE DOOR TO A MANUAL DOOR AND THAT WORKED FOR ABOUT 2 WEEKS. THE DOOR STOPPED FUNCTIONING ENTIRELY AND WE ARE NO LONGER ABLE TO OPEN THE PASSENGER SLIDING DOOR ON OUR VEHICLE. THIS IS A POTENTIAL SAFETY RISK TO US AS WE HAUL OUR 3 CHILDREN IN THE BACK OF THE VAN. FOR EXAMPLE, WHEN FUELING THE VEHICLE, THE DRIVER SIDE SLIDING DOOR IS INOPERABLE AND IN THE EVENT OF A FIRE, THE CHILDREN WOULD BE TRAPPED IN THE BACK OF THE VEHICLE. WE HAVE HAD VERY LITTLE LUCK IN FINDING A USED PART AND WILL HOPEFULLY BE GETTING A NEW PART TO FIX THE PROBLEM IN THE NEAR FUTURE. *TR

I OWN A 2004 TOYOTA SIENNA WITH POWER SLIDING DOORS. THE CABLE ON MY DRIVER'S SIDE DOOR SNAPPED, CAUSING THE DOOR TO NOT BE ABLE TO CLOSE. MY HUSBAND SAT IN THE BACK SEAT AND HELD THE DOOR SHUT WHILE WE DROVE IT TO THE SERVICE CENTER. THE REPAIR WAS ESTIMATED TO BE AROUND $1500, SO WE HAD THEM DISABLE THE POWER FEATURE AND WE NOW USE THE DOOR MANUALLY. THIS CABLE SNAPPING ON 2004 SIENNA VEHICLES IS A KNOWN PROBLEM WHICH THEY REFUSE TO ISSUE A RECALL FOR. THE SLIDING DOORS ARE POORLY DESIGNED AND DANGEROUS. I CURRENTLY DRIVE A NEWBORN AND A TODDLER AROUND IN MY SIENNA AND I DON'T TRUST THE DOORS THAT ARE SUPPOSED TO PROTECT THEM. PLEASE ENCOURAGE TOYOTA TO ISSUE A RECALL AND FIX THESE BROKEN SLIDING DOORS! *TR

WITHOUT WARNING STEERING ON 2004 TOYOTA SIENNA BECAME EXTREMELY DIFFICULT TO STEER. IT FELT AS IF POWER STEERING WAS NOT FUNCTIONING. VAN WAS ABLE TO BE DRIVEN TO GARAGE FOR SERVICE. THE SUDDEN CHANGE IN STEERING WAS EXTREME. GARAGE FOUND SERVICE BULLETIN FOR STEERING COMPONENT CORROSION ISSUE AND CONFIRMED PROBLEM. COST IS ESTIMATED AT $500. PART WILL BE RETAINED. *TR

ON THE AUTOMATIC SLIDING DOOR ON THE PASSENGER SIDE, THERE ARE TWO CABLES THAT ASSIST WITH THE MOTOR MECHANISM. ONE OF THE CABLES IS EXPOSED TO THE OUTSIDE AND GOT CORRODED. THIS CABLE SNAPPED AND PREVENTED THE DOOR FROM OPENING. THE INTERNAL CABLE THEN SLID OFF ITS TRACK AND FELL BETWEEN THE SLIDING DOOR AND THE BODY OF THE VEHICLE, FURTHER JAMMING THE DOOR AND SCRATCHING THE PAINT. THE BIGGEST CONCERN IS THAT IN THE EVENT OF AN ACCIDENT, THIS FAULTY MECHANISM CAN PREVENT THE OCCUPANTS FROM ESCAPING THE VEHICLE IF THERE IS A DANGEROUS SITUATION. THE SLIDING DOOR CABLE DESIGN AND THE BACKUP MECHANISM IS FLAWED AND DANGEROUS.

A FEW MONTHS AGO A CABLE SNAPPED ON THE PASSENGER SIDE SLIDING SIDE DOORS. WITHOUT THE CABLE THE DOOR WILL NOT OPEN PROPERLY. RECENTLY, THE SAME CABLE SNAPPED ON THE DRIVER'S SIDE SLIDING SIDE DOOR. NOW THAT DOOR WILL NOT OPEN. I HAVE BEEN TOLD THAT AN ENTIRE NEW CABLE ASSEMBLY MUST BE PLACED IN EACH DOOR. WITHOUT THE SLIDING SIDE DOORS OPENING THE ONLY MEANS OF INGRESS AND EGRESS FROM THE VEHICLE IS THROUGH EITHER THE REAR HATCH OR THE FRONT DOORS. IT IS BOTH A SAFETY CONCERN AS WELL AS VERY INCONVENIENT TO NOT BE ABLE TO USE THOSE DOORS. THE SIDE SLIDING DOORS, BACK WHEN THEY STILL WORKED, WERE ALSO PRONE TO FREEZING SHUT WHENEVER IT GOT COLD OUTSIDE AND THE DOORS WOULD NOT OPEN UNLESS THEY THAWED. AGAIN, THIS MADE THE PASSENGER COMPARTMENT DIFFICULT TO ACCESS AND DANGEROUS IN CASE OF AN EMERGENCY. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 5 MPH A SLIP CONTROL ALARM BEGAN TO SOUND AND THE REAR BRAKES LOCKED. DURING THE FAILURE A SLIP CONTROL LIGHT ALSO BEGAN ILLUMINATING ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS RUST DEVELOPING ON A SPINDLE NEAR THE FRONT DRIVER'S SIDE SPEED SENSOR. THE FRONT DRIVER'S SIDE SPEED SENSOR WAS REPLACED AND THE RUST WAS CLEANED FROM THE SPINDLE. THE FAILURE CONTINUED TO OCCUR. THE FAILURE AND CURRENT MILEAGES WERE 94,900. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT OUT OF PARK JUST AFTER THE IGNITION WAS STARTED. AFTER REPEATED ATTEMPTS, THE CONTACT WAS ABLE TO SHIFT THE VEHICLE OUT OF PARK AS THE ANTI-LOCK BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BRAKE SWITCH AND THE ANTI LOCK BRAKING SYSTEM WERE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 97,145. UPDATED 04/15/11*LJ UPDATED 1/13/2012 *LN *TR

2004 TOYOTA SIENNA: AUTOMATIC SLIDING DOOR FAILS TO OPEN OR ONLY OPENS INTERMITTENTLY. IN 2008 I SPENT OVER $1000 TO HAVE THIS EXACT PROBLEM FIXED AND IT IS HAPPENING AGAIN. THE PASSENGER SLIDING DOOR WILL NOT OPEN, WHETHER IN THE AUTOMATIC MODE OR IF CHANGED TO MANUAL. THIS NOT ONLY SHOULDN'T HAPPEN, BUT IS A SAFETY HAZARD. IF I WERE IN AN ACCIDENT AND MY KIDS WERE IN THE CAR - THEY WOULD NOT BE ABLE TO GET OUT OF THE CAR. TOYOTA HAS NOT TAKEN RESPONSIBILITY FOR THIS PROBLEM. THERE ARE OVER 500 POSTS ON EDMUNDS.COM ABOUT THE EXACT SAME PROBLEM! IT IS ABOUT TIME TO DO SOMETHING ABOUT THIS!!!! *TR

2004 TOYOTA SIENNA XLE DRIVER'S SIDE POWER DOOR CABLE (PART OF THE MOTOR AND CLUTCH ASSEMBLY) FRAYED AND SNAPPED. TOYOTA RECOMMENDS FULL REPLACEMENT OF MOTOR AND ASSEMBLY PART AT $1200 PLUS LABOR $660. (WIRE MATERIAL COST ESTIMATED AT $20 OR LESS.) ISSUE: DESIGN DEFECT LEADING TO MATERIAL STRESS/BREAKAGE. *TR

SUNSHINE RADIAN KIDS XTSL MODEL NO. 19500 CAR SEAT SERIAL NO. 111004527 LATCH SYSTEM DOES NOT REMAIN TIGHT WHEN INSTALLED IN VEHICLE LOOSENS EVERY TIME. . NO CRASH - HAVE STOPPED USING SEAT UNTIL ISSUE CAN BE RESOLVED. (RELATED VEHICLE INFORMATION: MODEL YEAR=2004, MAKE=TOYOTA, MODEL=SIENNA XLE). *TR

I HAVE A TOYOTA SIENNA 2004 LE MODEL. 2 WEEKS BACK MY BACK DOOR (HATCH BACK) STARTED CLOSING DOWN WITHOUT ANY RESISTANCE. THE BACK DOOR STRUTS HAVE STOPPED WORKING. THE BACK DOOR PRETTY MUCH FELL ON MY CHILD'S BACK. I CALLED TOYOTA BUT THEY WOULDN'T DO ANYTHING ABOUT IT. MY TOYOTA REFERENCE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVER DOOR DEVELOPED THE "POPPING NOISE" DESCRIBED IN TOYOTA'S WARRANTY ENHANCEMENT IN DECEMBER, 2010 (ALSO DESCRIBED IN TECHNICAL SERVICE BULLETIN NV003-07 REVISED). THERE ARE APPROX. 600,000 VEHICLES AFFECTED BY THIS DEFECT. I JUST PAID $2,141.24 TO MY TOYOTA DEALER TO GET IT REPAIRED, SINCE I COULDN'T SELL THE VEHICLE IN AN UNREPAIRED STATE. WE BOUGHT THE VEHICLE EARLY IN 2004, AND THE EXTENDED WARRANTY WOULD HAVE EXPIRED IN 2009. 2004 OWNERS JUST NOW EXPERIENCING THE PROBLEM WILL HAVE TO PAY FOR REPAIRS FOR A PROBLEM THAT TOYOTA HAS ACKNOWLEDGED. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO STEER AND THE WHEEL WOULD NOT RETURN TO THE STANDARD POSITION WHEN MAKING A TURN. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE WEATHER WAS COLD AND USUALLY WHEN THE VEHICLE WAS OPERATED BEFORE GIVEN A CHANCE TO WARM UP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE STABILIZER LINK WAS CORRODED. THE STEERING RACK AND PINION, STEERING GEAR AND LINKAGE OUTER TIE RODS WERE ALSO REPLACED. THE MECHANIC ALSO ADDED POWER STEERING FLUID BUT TO NO AVAIL. THE FAILURE PERSISTED AND THE CONTACT RETURNED TO THE MECHANIC FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THERE WAS A TECHNICAL SERVICE BULLETIN FOR THE FAILURE UNDER NHTSA ITEM NUMBER: 10020994 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

DRIVING MY 2004 TOYOTA SIENNA 65MPH ON THE HIGHWAY ON DRY PAVEMENT THE VSC LIGHT WENT ON, A BUZZER SOUNDED, AND I WAS UNABLE TO STEER OR BRAKE THE VEHICLE. THE STEERING WHEEL STARTED MOVING RAPIDLY RIGHT AND LEFT CAUSING THE CAR TO FISHTAIL AND THE BRAKE PEDAL WENT GOING IN AND OUT ON ITS OWN. EVERYTHING WENT BACK TO NORMAL AFTER ABOUT 20 SECONDS OR SO, AND I PULLED OFF INTO THE BREAKDOWN LANE. I THEN PULLED OUT AGAIN SLOWLY TO GET MY CAR IN A SAFER AREA AND IT HAPPENED AGAIN. THIS TIME I WAS GOING MUCH SLOWER BUT IT WAS HORRIFYING NONE THE LESS. I THEN PULLED OFF THE ROAD AND HAD THE CAR TOWED TO THE TOYOTA DEALER. I FOUND THAT A TECHNICAL SERVICE BULLETIN HAD BEEN ISSUED ON MY CAR IN 2005 AND THAT THE STEERING ANGLE SENSOR WAS THE CULPRIT. THE BULLETIN SAYS THAT "SOME CUSTOMERS MAY EXPERIENCE AN INTERMITTENT VSC ACTIVATION." OWNERS OF THE 2004 SIENNA HAVE NOT BEEN NOTIFIED OF THIS PROBLEM, WHICH AFTER EXPERIENCING IS CLEARLY A SAFETY ISSUE, AND THERE SHOULD HAVE BEEN A RECALL RATHER THAN A TSB. THE TSB SEEMS CLEVERLY WORDED TO AVOID THE FACT THAT A DRIVER COULD LOOSE ALL CONTROL OF THE STEERING WHEEL AND BRAKES WHICH IS CLEARLY A SAFETY ISSUE. *TR

IN EARLY JANUARY 2011, THE HEATER FOR THE PASSENGER CAR SEAT IN MY TOYOTA SIENNA BURNED THROUGH THE LEATHER, THROUGH MY 12 YEAR OLD DAUGHTER'S DRESS AND SUPERFICIALLY BURNED HER LEG. I BELIEVE THE SEAT IS DEFECTIVE AS A FUSE OR OTHER SAFETY FEATURE SHOULD HAVE PREVENTED SUCH AN INJURY/EVENT. *TR

2004 TOYOTA SIENNA. THE DRIVER'S SEAT BELT GETS STUCK IN THE BEZZLE AND FAILS TO RETRACK. THIS HAPPENS ALMOST EVERYTIME I TRY TO USE THE SEAT BELT CREATING A SERIOUS SAFETY CONCERN. MANY OWNERS OF THE SAME VEHICLE REPORTED THE SAME PROBLEMS. THERE WAS A RECALL ON THE SEAT BELT FOR MIDDLE SEATS. THE SEAT BELT FOR DRIVER'S SEAT SHOULD BE ALSO RECALLED. *TR

I NOTICED POWER STEERING BEGAN TO STIFFEN-UP OVER A PERIOD OF 3 MONTHS. I CHECKED THE PS FLUID AND ADDED VERY LITTLE, BUT STILL DID NOT SEE ANY CHANGE IN THE STIFFNESS. AFTER READING SEVERAL INCIDENTS OF THIS, I AM GOING TO BRING IT TO A DEALER FOR THEM TO ASSESS, BUT IT SEEMS TO ME THE CORROSION ISSUE TO BE THE CASE. *TR

WE HAVE A 2004 TOYOTA SIENNA, WHICH WE BOUGHT NEW. VERY OFTEN WE'VE HAD BOTH REAR SLIDING DOORS FROZEN SHUT WHEN IT GETS COLD. IF WE ATTEMPT TO OPEN ONE OF THE DOORS, THE MOTOR OPENS IT A FRACTION OF AN INCH AND THEN WON'T CLOSE AGAIN COMPLETELY SO THAT WE HAVE TO DRIVE WITH THE DOOR NOT ENTIRELY CLOSED. I DON'T FEEL THAT I CAN HAVE MY CHILD IN THE BACK SAFELY WITH THIS SITUATION, NOT TO MENTION THE INCONVENIENCE OF HAVING TO CLIMB OVER SEATS TO GET IN AND OUT. I WILL NOT TAKE IT ON THE HIGHWAY WITH ANY PASSENGERS FOR FEAR THE DOOR WILL SUDDENLY OPEN ON THE HIGHWAY WITHOUT WARNING. THIS APPEARS TO BE A PROBLEM WITH MANY 2004 SIENNA VANS AND IT SHOULD BE A SAFETY RECALL. *TR

I OWN A 2004 TOYOTA SIENNA WITH SLIDING DOOR PROBLEMS. THE CABLE HAS FRAYED SO BADLY ON THE DRIVER SIDE THE DOOR IS INOPERABLE AND HAS BEEN SO FOR SEVERAL YEARS. THE CABLE ON THE PASSENGER SIDE DOOR IS ALSO FRAYED AND I FEAR WILL BECOME INOPERABLE SOON. CAR WAS OUT OF WARRANTY AND TOYOTA WANTS $1400 TO FIX THE DOOR. *TR

2004 TOYOTA SIENNA DRIVER DOOR PROBLEM. DOOR MAKES CRACKING AND POPPING WHEN BEING OPENED HAVE BEEN TOLD THAT IT IS A BROKEN WELD BUT THE DOOR HAS NEVER BEEN PUSHED TO FAR OR COMPROMISED IN ANY WAY THAT WOULD HAVE BROKEN WELD. TOYOTA BASICALLY WASHED THEIR HANDS OF ANY RESPONSIBILITY THOUGH FROM READING POSTS ON THIS SITE AND OTHERS IT IS A COMMON PROBLEM. *TR

2004 TOYOTA SIENNA HEATED SEATS. DRIVERS SIDED HEATED SEAT FAILED RIGHT AFTER EXPIRATION OF OUR WARRANTY TOYOTA QUOTED 800 FOR REPAIR WITHOUT ANY OFFER OF ASSISTANCE. PASSENGER SIDE HEATED SEAT QUIT WORKING APPROXIMATELY A YEAR LATER. *TR

2004 TOYOTA SIENNA POWER STEERING IS TIGHT. THE POWER STEERING DOES NOT FUNCTION AS SMOOTHLY AS IT SHOULD ON THIS VEHICLE. DEALER SAYS IT IS A BELT ISSUE BUT THAT HAS NOT CORRECTED PROBLEM IN THE PAST. *TR

WITH ONLY ABOUT 60K MILES ON MY 2004 TOYOTA SIENNA POWER DOOR MOTOR FAILED. I HAD TO PAY OUT OF POCKET ABOUT 1500.00 TO FIX IT. 7 MONTHS LATER THE PART FAILED AGAIN, AND THANK GOODNESS THAT PART WAS UNDER WARRANTY. THE SECOND TIME THE PART FAILED IT JAMMED UP THE DOOR THE CABLE SNAPPED AND MY DOOR FELL OFF THE TRACK AND SCRATCHED AND DENTED MY VAN. WE DEMANDED THAT TOYOTA PAY TO FIX OUR VAN. TWO TIMES IN ONE YEAR THAT THE SAME PART FAILED. NOW IT HAS BEEN 9 MONTHS SINCE THE LAST TIME IT WAS REPAIRED AND NOW IT IS MAKING A POPPING SOUND. I FEAR THAT THIS PART WILL FAIL AGAIN AND I WILL HAVE TO PAY OUT OF POCKET TO FIX IT AGAIN. IT IS UNSAFE TO GO WITHOUT FIXING THE PART BECAUSE THE POWER DOORS ARE ENTIRELY TOO HEAVY FOR A CHILD TO OPEN, YET THE PART IS SO OUTRAGEOUSLY EXPENSIVE. TOYOTA KNOWS THIS IS A PROBLEM YET INSTEAD OF RECALLING THE PARTS, THEY ARE PROFITING OFF OF PEOPLE LIKE MY FAMILY. *TR

THE REAR PASSENGER POWER SLIDING DOOR FAILED. THE CABLE THAT OPENS AND CLOSES THE DOOR SNAPPED AND THEN BOUND UP JAMMING THE DOOR OPEN ABOUT 3 INCHES. MY CHILDREN COULD NOT EXIT THE VEHICLE ON THAT SIDE IF THERE WAS AN ACCIDENT AND I HAD TO DISSASEMBLE THE DOOR JUST TO CLOSE IT. *TR

TL* THE CONTACT OWNS 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENTER A PARKING SPACE, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO A CONCRETE WALL. THE AIR BAGS THEN DEPLOYED AND THE CONTACT SUSTAINED INJURIES TO THE KNEE AFTER STRIKING THE STEERING WHEEL. THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE NOR WAS THE VEHICLE TAKEN TO THE DEALER FOR DIAGNOSIS. THE REPAIRS AND FAILURE WERE BEING HANDLED BY THE CONTACTS INSURANCE COMPANY. THE VEHICLE WAS TOWED TO AN AUTO REPAIR CENTER. THE FAILURE MILEAGE WAS 25,000.

OUR 2004 TOYOTA SIENNA DEVELOPED A CLICKING OR POPPING SOUND IN THE STEERING COLUMN WHEN TURNING LEFT OR RIGHT AFTER ABOUT 3 SEASONS OF WINTER DRIVING IN MINNESOTA. THE DEALER SAID THAT THEY DID NOT HEAR/FEEL THE PROBLEM. EACH CONSECUTIVE WINTER THE SYMPTOMS WOULD GET WORSE AND THE TOYOTA DEALER CLAIMED THEY COULD NOT DUPLICATE THE NOISE OR HEAR A PROBLEM. ABOUT 4 MONTHS AGO, THE STEERING BECAME ERRATIC AND FELT UN-BOOSTED AT TIMES REQUIRING A GREAT DEAL OF EFFORT TO TURN THE WHEEL. I DID SOME RESEARCH ONLINE AND CAME ACROSS A TOYOTA TECHNICAL SERVICE BULLETIN ST003-04 WHERE THEY DESCRIBE A SHAFT NOISE THAT IS CAUSED BY CORROSION. THE NHTSA INVESTIGATION CONCLUDED THAT TOYOTA'S CLAIMS THAT THE NOISE WAS MINOR, NOT A SAFETY HAZARD, AND OCCURRED INFREQUENTLY. WE TOOK THE SIENNA BACK TO THE DEALER AND I SPECIFICALLY ASKED THEM TO EXAMINE THE INTERMEDIATE SHAFT AND SHOWED THEM THE TSB. THEY REPORTED BACK THAT I HAD A SEVERELY CORRODED INTERMEDIATE SHAFT FROM ROAD SALT AND IT HAD SEIZED AT ONE END OF THE CONNECTION. THE TSB CAMPAIGN WAS ONLY GOOD FOR THE FIRST 36,000 MILES (OUR VAN HAD ABOUT 82,000 MILES AT THE TIME OF THE REPAIR) SO THE OUT OF COST EXPENSE TO MAKE THE VEHICLE SAFE TO STEER AGAIN WAS $527. I CAN NOT SPEAK TO THE FREQUENCY THIS DEFECT AFFECTS OTHER 2004 SIENNAS, BUT I CAN ATTEST TO A NUMBER OF NEAR MISSES ON THE ROAD CAUSED BY THE ERRATIC AND LACK OF POWER STEERING ASSIST CAUSED UNTIL THE REPAIR WAS FINALLY DIAGNOSED AND FIXED. CORROSION RESISTANCE OF STEERING COMP

WE HAVE HAD ISSUES WITH OUR SLIDING DOORS ON OUR 2004 TOYOTA SIENNA LE AWD SINCE WE PURCHASED IT. BOTH DOORS STICK WHENEVER THE TEMP DROPS BELOW FREEZING. THE ONLY WAY TO OPEN THEM AT TIMES IS TO CLIMB INSIDE AND THROW MY 6'0" 240LB BODY INTO IT. EVEN THEN I'VE HAD THEM NOT OPEN. DUE TO THE CONTINUED STRESS PLACED ON THE OUTER HANDLES THE DRIVER'S SIDE REAR FINALLY BROKE OFF. THAT WAS NOT DUE TO ME BEING OVERLY PHYSICAL WITH IT EITHER. THAT ONE WAS PULLED OFF BY MY WIFE, 5'0" 120LBS.ALSO, THE PASSENGER REAR SLIDING DOOR WAS EQUIPPED WITH AN AUTOMATIC DOOR. THE CABLE SNAPPED ON THAT A COUPLE OF MONTHS AGO. THAT DOOR WON'T EVEN OPEN NOW. I UNDERSTAND NORMAL WEAR AND TEAR BUT I BELIEVE THIS GOES BEYOND THAT. HEAVEN FORBID IF WE'RE IN AN ACCIDENT BECAUSE ONE DOOR CAN'T OPEN AND THE OTHER SIDE WILL ONLY OPEN FROM THE INSIDE. *TR

DRIVER'S DOOR (FRONT) HINGE/WELD ON 2004 TOYOTA SIENNA BEGAN WITH LOUD CREAKING NOISE EVERY TIME DOOR IS OPEN AND CLOSED. THEN CREAKING TURNED INTO CLICKING SOUND EVERY TIME DOOR IS OPEN AND CLOSED, AND THAT PROGRESSED INTO A LOUD POPPING/SNAPPING SOUND. OUR REPAIR SHOP (NOT TOYOTA) REWELDED THE HINGE (SUMMER 2010 - VAN HAD 60,000 MILES) BUT THEY ADVISED THIS WAS NOT A PERMANENT FIX FOR THE PROBLEM. ON 2/20/11 (VAN NOW HAS 64,000 MILES) HINGE IS NOW COMPLETELY NOT FUNCTIONING AND DOOR IS JAMMED SHUT. FRONT DRIVER'S DOOR WILL NOT OPEN MORE THAN 1/2 INCH FORCING THE DRIVER OF THE VEHICLE TO ENTER/EXIT THROUGH THE PASSENGER SIDE. *TR

TOYOTA SIENNA 2004, REAR LIFTGATE STRUTS ARE GIVING OUR AGAIN. WE HAVE HAD THIS AUTO SINCE THE FACTORY SENT IT TO THE DEALERSHIP. ONCE REPLACING THE STRUTS DUE TO RECALL. NOW WHENEVER YOU LIFT THE GATE VIA MANUALLY PRESSING THE BUTTON ON THE BACK OF THE VAN, THE LIFT GATE ONLY OPENS HALFWAY. THIS LEAVES THE OPERATOR WITH THE ONLY OPTION OF PRESSING FURTHER UP ON THE LIFT GATE. I EXPECT THAT THIS ISSUE WILL NOW GET WORSE AND NOT STAY OPEN AT ALL. *TR

WE HAVE A 2004 TOYOTA SIENNA WITH A RIGHT SIDE POWER SLIDING DOOR AND THE DOOR THAT PULLS THE DOOR BROKE YESTERDAY,I SEE THAT THE CABLE GOT ROTTEN AND IT DID NOT HAVE A PLASTIC COVER ON IT..I CONTACTED TOYOTA OFFICES YESTERDAY AND THE SAY TO ME THAT I SHOULD BRING THE CAR TO A DEALER AND PAY FOR INSPECTION ANT THEN THEY WILL INFORM TOYOTA HOW AND WHY IT GOT BROKE...AND TOYOTA REP TOLD ME AFTER THAT WE WILL INVESTIGATE IF IS AN ISOLATED CASE OR MANY PEOPLE HAVE THIS PROBLEM..NOW THIS WHOLE REPAIR WILL COST $1800.00 JUST FOR A CABLE THAT GOT ROTTEN BECAUSE NO PLASTIC COVER..I HOPE YOU CAN TAKE OF THIS ..PLEASE WE NEED YOUR HELP..THANKS A LOT. *TR

MY 2004 TOYOTA SIENNA MINI VAN POWER SLIDING DOOR MADE A HORRIFIC 'SNAPPING' SOUND WHEN THE CABLE THAT ACTIVATES THE DOOR SNAPPED. THE SNAPPING CABLE DID NOT HURT ANYONE, BUT COULD HAVE IF SOMEONE WAS STANDING BEHIND THE DOOR NEAR THE REAR QUARTER PANEL WINDOW. THE DOOR IS NO LONGER FUNCTIONAL AND WILL COST $1500-$3000 TO REPAIR. *TR

THE AUTOMATIC SLIDING PASSENGER DOOR ON A 2004 TOYOTA SIENNA LE BECAME STUCK IN THE OPEN POSITION WHICH DID NOT ALLOW THE VEHICLE TO BE DRIVEN PROPERLY. IT HAD TO BE FORCIBLY CLOSED BY FOUR ADULTS SO THAT WE COULD DRIVE THE CAR HOME. THE MALFUNCTION IS A KNOWN DEFECT IN TOYOTA SIENNA VEHICLES. THE FAILURE WOULD OCCUR ANYTIME THE DOOR WAS OPENED AND IN FACT THE DOOR WOULD NOT OPEN PROPERLY. THIS HAS CREATED A SEVERE SAFETY HAZARD WITH PEOPLE ENTERING AND EXITING THE VEHICLE. IF THERE WAS AN EMERGENCY AND YOU HAD TO OPEN THE DOOR, THE MALFUNCTIONING CABLE WOULD PREVENT YOU FROM EXITING THE VEHICLE IN A TIMELY MANNER. THE REPAIR COST OF THIS DEFECT WAS $2,000. YOU HAVE TO REPAIR THIS AS ITS UNSAFE TO DRIVE ANY CAR WITH A NON-FUNCTIONING DOOR. HOW CAN YOU DRIVE A CAR WITH A DOOR THAT WILL NOT CLOSE OR ONE THAT REQUIRES SEVERAL ADULTS TO CLOSE IT? TOYOTA IS WELL AWARE OF THIS ISSUE AND HAS DONE NOTHING TO RECALL THIS DEFECT. *TR

THE POWER STRUTS ON THE REAR HATCH OF MY SIENNA WERE RECALLED AND REPLACED BECAUSE THEY WERE NOT HOLDING, AND WERE FALLING DOWN ON PEOPLE. MY HATCH RECENTLY FELL ON ME, EVEN WITH THE NEW PART. AT THE TIME OF THE INCIDENT, I WAS PUTTING THINGS IN MY TRUNK. THE HATCH SLAMMED DOWN, HITTING ME ON MY HEAD. THIS HAS CAUSED HEAD, NECK AND BACK INJURIES. I AM NOW IN MONTH 2 OF PHYSICAL THERAPY AND REHABILITATION. THE NEW STRUTS ARE NOT THAT OLD AND WILL HAVE TO BE REPLACED, AS THIS CONTINUES TO HAPPEN, ESPECIALLY WHEN IT IS COLD. A REPLACEMENT PART FOR A RECALL SHOULD FIX THE PROBLEM, NOT CONTINUE IT. *TR

WE HAVE A 2004 TOYOTA SIENNA CE. SINCE PURCHASING THIS VEHICLE, ANY TIME THE TEMPERATURE IS 32 DEGREES OR LOWER, THE SLIDING DOORS DO NOT OPEN. THIS IS A DANGEROUS SITUATION. I HAVE TO GET MY KIDS IN AND OUT OF THE CAR VIA THE BACK TAILGATE. IF THERE WERE AN EMERGENCY AND WE NEEDED TO EXTRICATE OUR CHILDREN OR PASSENGERS QUICKLY, WE WOULD NOT BE ABLE TO DO SO. *LN

IN 2008, WE HAD WORK DONE ON THE LIFTGATE OF OUR SIENNA TO REPAIR THE LIFTGATE STRUTS AND MOUNTING BRACKETS. THE LIFTGATE WAS NOT LIFTING ENTIRELY OR IT WOULD LIFT AND THEN UNEXPECTEDLY BEGIN TO LOWER AGAIN. THIS REPAIR WAS DONE UNDER A RECALL FROM TOYOTA AT A TOYOTA DEALERSHIP. AT CHRISTMAS TIME THIS YEAR, I WAS PICKING UP MY SISTER-IN-LAW IN THE BUSY ARRIVALS LINE AT O'HARE. I OPENED THE BACK LIFTGATE FROM INSIDE SO SHE COULD QUICKLY PUT HER SUITCASE IN THE BACK. AS SHE PUT IN HER SUITCASE, THE DOOR BEGAN TO SHUT ON HER. FORTUNATELY, SHE WAS NOT HURT. SINCE THEN, THE LIFTGATE HAS NOT BEEN OPENING FULLY. IT OPENS JUST TO THE EYE LEVEL OF MY HUSBAND AND MYSELF, SO WE RISK BUMPING INTO IT WITH OUR EYES EACH TIME WE PUT SOMETHING IN THE BACK OF THE VAN. WE HAVE TO EXERT QUITE A BIT OF FORCE ON IT TO GET IT TO LIFT ALL THE WAY UP. I CALLED TOYOTA CUSTOMER SERVICE IN CALIFORNIA JUST AFTER THE NEW YEAR TO SEE IF THEY WOULD REPAIR THIS PROBLEM AGAIN, BUT THEY SAID NO--THE REPAIR WAS BEYOND ITS WARRANTY. I EXPLAINED THAT THIS WAS A SIGNIFICANT SAFETY ISSUE, AN ACCIDENT WAITING TO HAPPEN, BUT THEY WERE UNMOVED. THE REPAIR WILL COST CLOSE TO $500. BECAUSE THIS IS A SAFETY ISSUE, AND NOT JUST ONE OF CONVENIENCE, MY HUSBAND AND I FEEL WE WILL HAVE TO PAY TO HAVE THE REPAIR DONE. HOWEVER, SINCE THIS ISSUE WAS ONE THAT WARRANTED A RECALL BEFORE, WE THOUGHT YOU WOULD LIKE TO KNOW ABOUT IT, ESPECIALLY SINCE TOYOTA HAS BEEN MADE AWARE OF IT AND HAS ELECTED NOT TO ADDRESS IT VOLUNTARILY.

IN JANUARY OF 2010 THE CABLE FOR THE SPARE TIRE CARRIER FROZE UP AND WOULD NOT OPERATE. AS A RESULT, I PURCHASED AND REPLACED THE SPARE TIRE CARRIER IN JANUARY OF 2010. I RECEIVED THE RECALL FOR THE SPARE TIRE CARRIER (NHTSA 10V160000) NOTICE FROM TOYOTA IN AUGUST OF 2010. I SUBMITTED MY PART RECEIPT AND INFORMATION FOR REIMBURSEMENT, BUT WAS DENIED.

TIRE DOES NOT HOLD AIR OVER TIME. *TR

OUR 2004 TOYOTA SIENNA HAS HAD YET ANOTHER ISSUE WITH THE POWER DOORS. THE CABLE ON OUR DRIVERS SIDE DOOR BROKE LAST YEAR AROUND 60000 MILES. IT WOULD HAVE BEEN 1200. TO FIX; LUCKILY TOYOTA OBVIOUSLY KNOWING IT'S A PROBLEM FIXED IT FOR US. WHEN THAT OCCURRED THE CABLE SNAPPED AND SLAMMED SHUT, THANK GOD MY DAUGHTER WAS IN HER CAR SEAT YET. NOW AT 65000 MILES THE PASSENGER SIDE DOOR CABLE SNAPPED AND THE DOOR ACTUALLY POPPED OFF THE TRACK AND WOULD NOT CLOSE. GLAD IT HAPPENED AT HOME AND NOT AWAY WHILE WE WERE OUT ESPECIALLY WITH TWO YOUNG KIDS AND 20 DEGREE WEATHER. TOYOTA SAID THAT THEY ARE NOT GOING TO FIX IT THIS TIME EVEN THE MANY SERVICES MANAGERS ADMITTED IT'S A MAJOR PROBLEM. THIS IS EXTREMELY UNSAFE AND HOPEFULLY IT DOES NOT TAKE SOME ONE LIKE A CHILD BEING SERIOUS HURT OR EVEN KILLED FOR TOYOTA TO OWN UP TO IT. THEY EVEN RELEASED A TSB ON THE ISSUE. *TR

MY FAMILY OWNED A TOYOTA SIENNA 2004. JUST LATELY, WE NOTICE THAT THE CABLE SNAPPED WITHOUT ANY WARNING. THIS PROBLEM ALMOST HIT THE FINGERS OF MY DAUGHTER WHEN SHE TRIED TO CLOSE, BECAUSE IT IS SO HARD AND WAS SUDDENLY RELEASED TO THE OTHER END. THIS PROBLEM IS VERY COMMON TO THIS KIND OF VAN EITHER OLD AND NEW, ESPECIALLY IN THE FREEZING SEASON. I FILED THIS COMPLAINT BECAUSE I BELIEVED THAT THIS PROBLEM IS VERY DETRIMENTAL TO MY 3 CHILDREN, AGES 3, 9 AND 11 OR OTHER PASSENGER. I HOPE THIS COMPLAIN WILL TAKEN CARED OF BEFORE IT CAN DO A PHYSICAL HARM TO THE PUBLIC. THANK YOU. *TR

TOYOTA DEALERSHIP TOLD ME (TODAY) THAT MY POWER SLIDING DOOR MOTOR NEEDS REPLACING. I TOOK MY SIENNA 2004 XLE LIMITED VAN IN FOR DIAGNOSIS BECAUSE THE PASSENGER SIDE SLIDER DOOR WAS OPERATING SLOWLY AND IT KEEPS GETTING WORSE AND SOMETIMES WON'T EVEN CLOSE IF I'M PARKED ON AN INCLINE UNLESS I GIVE IT A PUSH. I HAD BOTH DOORS SLIDING LOCK RELEASE MOTORS REPLACED IN 12/ 2008, 2 YRS. AGO. *TR

I HAVE A 2004 TOYOTA SIENNA VAN AND I AM VERY DISTURBED BY THE POWER DOOR PROBLEMS I HAVE HAD SINCE DAY 1 OF OWNING THIS VEHICLE. THE SLIDING DOORS FREEZE UP ALL THE TIME IN THE WINTER. AFTER DRIVING FOR APPROX. 30-45 MINUTES THE DOOR WILL UNFREEZE & COME OPEN! I HAVE TWO CHILDREN!!! THIS IS A SAFETY HAZARD AS WELL AS BEING A NUISANCE. ALSO THE POWER DOOR CABLE SNAPPED IN TWO. I CALLED HICKORY TOYOTA & SPOKE WITH MAINTENANCE CUSTOMER SERVICE, WHICH INFORMED ME THAT THIS JUST DOES NOT HAPPEN. I SAID WELL, IN MY CASE IT DID! I WANT THIS FIXED BEFORE ONE OF MY CHILDREN GET HURT & THIS BECOMES A LAW SUIT! THIS IS MY 2ND SIENNA VAN & HAD THE SAME PROBLEM WITH IT. I'VE HAD THREE CAMRYS AND THEY WERE ALMOST PERFECT. WHAT IS UP SIENNA??!! MAYBE I NEED TO CONVERT TO HONDA AFTER ALL. :( *LN

POWER SLIDING DOOR FAILURE 2004 SIENNA THE POWER SLIDING DOOR ON MY 2004 SIENNA HAS FAILED 3 TIMES. THE FIRST 2 WERE COVERED UNDER WARRANTY, BUT THE 3RD TIME IS NOT. THIS IS A VERY COSTLY REPAIR AS THE WHOLE DOOR NEEDS TO BE TAKEN APART AND IS ESTIMATED @ $1,400. IT IS ALSO A SAFETY ISSUE AS CHILDREN CANNOT GET OUT BY THEMSELVES IF THEY NEED TO IN A CRASH. I HAVE CONTACTED TOYOTA CORPORATE TO NO AVAIL. MY CASE # [XXX]. NOTHING IN A VEHICLE SHOULD NEED TO BE REPAIRED THREE TIMES!! THERE ARE 1000S OF COMPLAINTS AND ONCE AGAIN TOYOTA WILL NOT DO SOMETHING UNTIL SOMEONE DIES IN A CRASH AS A RESULT OF THIS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15-50 MPH, SHE NOTICED THE TRACTION CONTROL WARNING LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL. THE ABILITY TO BREAK WAS LOST AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE FAILURE WAS UNABLE TO BE DIAGNOSED BY A LOCAL MECHANIC. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

THE DRIVER SEAT BELT IN MY 2004 TOYOTA SIENNA GETS TWISTED AND STUCK WHERE IT RETRACTS INTO THE SIDE PANEL. THIS CONTINUES TO HAPPEN OVER AND OVER AND IT IS DIFFICULT TO FIX. SOMETIMES FIXING IT REQUIRES RIPPING APART THE SIDE PANEL. THIS HAS BEEN HAPPENING SINCE ABOUT 2007. WE ARE OFTEN LEFT WITHOUT A WORKING SEAT BELT AND EVEN MORE OFTEN LEFT WITH AN ILL FITTING SEAT BELT. THE DEALERSHIP WANT $500 TO REPLACE BUT I FEEL IT WAS A DEFECTIVE DESIGN AND IS LIKELY TO HAPPEN AGAIN. *TR

DRIVER SIDE SLIDING REAR DOOR ON 2004 SIENNA (TOYOTA) CABLE SNAPPED? *TR

THE DRIVER DOOR MAKES A LOAD CLICKING NOISE WHEN YOU OPEN OR CLOSE THE DOOR. THE DOOR DOES NOT OPEN OR CLOSE PROPERLY. I HAVE NOT REPAIRED IT YET BUT HAVE BEEN TOLD IT IS A SPOT WELD THAT HAS FAILED. I ALSO READ ONLINE THAT THIS IS A VERY COMMON PROBLEM ON THE 2004 SIENNA. *TR

2004 TOYOTA SIENNA THE AC BEGAN TO WORK INTERMITTENTLY AND NOW STOPPED BLOWING COLD AIR AT AROUND 75,000 MILES. INITIAL DIAGNOSTICS INDICATED THAT THE GAUGES AND CLIMATE CONTROLS INSIDE THE CABIN WERE CAUSING THIS PROBLEM. FREON LEVELS APPEAR TO BE AT ADEQUATE LEVELS. *LN

THE AUTOMATIC DOOR FAILED AND ALMOST CRUSHED MY 21 MONTH OLD. IT OPENED AND AS SHE WAS GETTING OUT IT STARTED CLOSING. IT DID NOT DETECT HER AND I HAD TO FORCEFULLY PUSH IT OPEN BEFORE IT CLOSED HER IN IT. THEN AGAIN THE SAME THING HAPPENED WITH MY 10 YEAR OLD LUCKILY SHE THOUGHT TO GET OUT OF THE WAY. *TR

2004 TOYOTA SIENNA VAN DRIVERS SIDE SLIDING DOOR REAR LATCH HAS BECOME DETATCHED AND THE DOOR WON'T CLOSE. NOT ONLY IS THIS A SAFETY HAZARD WHILE DRIVING BUT THE LOCKS WILL NOT ENGAGE WITH AN OPEN DOOR. *TR

POWER DOOR CABLE SNAPPED DURING OPERATION. *TR