TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THERE WAS A CRACK IN THE DASHBOARD. THE DEALER WAS CONTACTED AND ADVISED THAT THAT THEY WOULD REPLACE THE DASHBOARD AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 102,000.
2004 Toyota Sienna complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
AS CAR WAS BEING DRIVEN IN A PARKING LOT THE BRAKES WERE SUDDENLY APPLIED AS THE VSC DASHBOARD LIGHT WAS LITE. THE CAR VIBRATED AND SLOWED IN A NEAR STOP. BRAKE PEDAL WAS NEARLY USELESS. THE CONDITIONS WERE CLEAR WITH A DRY MOSTLY LEVEL PAVEMENT. ATTEMPTED TO DRIVE VEHICLE ABOUT ONE MILE TO HOME NOT KNOWING IF INCIDENT WOULD BE REPEATED. HOWEVER, IT WAS REPEATED WITHOUT WARNING ABOUT EVERY 5 TO 10 SECONDS. SPEED NEVER EXCEEDED ABOUT 10 MILES PER HOUR. *TR
THE DRIVER'S SIDE DOOR CHECK STRAP IS FAILING. MY UNDERSTANDING IS THAT IT HAS TO DO WITH THE FAILURE OF WELDS WHERE THE STRAP CONNECTS TO THE DOOR. THERE HAVE BEEN OTHER COMPLAINTS I HAVE SEEN ON LINE OF SIMILAR FAILURES. SOME AS EARLY AS 35,000 MILES INTO THE VAN'S LIFE. THE REPAIR FOR THIS DEFECT IS EXPENSIVE AND REQUIRES THE RE-WELDING OF THE STRAP TO THE INTERNAL PORTION OF THE DOOR. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR SEAT BELTS WOULD NOT SECURE IN THE LATCH. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1 AND THE CURRENT MILEAGE WAS 129,000. THE VIN WAS UNAVAILABLE.
THE DASH HAS DEVELOPED SEVERAL LONG CRACKS AND THE MATERIAL IS DETERIORATING, THE VEHICLE HAS BEEN KEPT GARAGED. I AM CONCERNED ABOUT THE AIR BAGS OR OTHER DASH COMPONENTS BEING EFFECTED. ## VIN PASSED ## TOYOTA SIENNA LE 2004 ##. *TR
THE SLIDING DOORS WILL NOT OPEN WHEN OUTSIDE TEMPERATURE IS BELOW FREEZING. IF YOU NEED TO ENTER AND EXIT THE VEHICLE YOU MUST CRAWL THROUGH THE FRONT SEAT. THE AUTOMATIC DOOR WILL SOMETIMES OPEN WITHOUT BEING MANUALLY ACTIVATED. THE AIR IN THE REAR WILL AUTOMATICALLY COME ON AND SHUT OFF AFTER A FEW SECONDS WITHOUT BEING MANUALLY ACTIVATED. *TR
THE CABLE FOR THE MOTORIZED SLIDING DOOR RUSTED AND SNAPPED. I'VE BEEN TOLD THIS IS A COMMON PROBLEM BUT TOYOTA HAS NOT RECALLED THE PROBLEM. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE PARKED, THE CONTACT NOTICED THAT THE REAR DRIVER SIDE SLIDING DOOR WOULD NOT OPEN MANUALLY. THE CONTACT INSPECTED THE SLIDING DOOR CABLE AND NOTICED THAT IT WAS CORRODED. THE REAR PASSENGER SIDE SLIDING DOOR WAS ALSO CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT THE DOOR PANEL AND THE SLIDING DOOR CABLE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 151,000. UPDATED 10/10/12 *CN THE CONSUMER STATED THE REAR DOOR WAS REPAIRED WITH RECALL BUT IT WOULD STILL FAIL. IT WAS DIFFICULT TO CLOSE THE DOOR. UPDATED 10/15/2012 *JS
1. SINCE LAST YEAR, THE LEFT SIDE OF SLIDING DOOR WILL CLOSE BY ITSELF. 2. THE RIGHT SIDE OF SLIDING DOOR WILL NOT ABLE TO CLOSE UNLESS PULL FROM OUTSIDE. *TR
STEERING BINDS WHEN MAKING TURNS. THIS HAPPENS AT ALL SPEEDS AND COMPROMISES MY ABILITY TO SAFELY MANEUVER THE VEHICLE. *TR
IN MY 2004 TOYOTA SIENNA XLE LIMITED AWD, THE UPPER DASHBOARD(BY THE WINDSHIELD & FRONT AIRBAGS IS CRACKING. I AM HIGHLY CONCERNED THAT THESE CRACKS WILL INTERFERE WITH PROPER DEPLOYMENT OF THE FRONT AIRBAGS IN AN ACCIDENT SITUATION. ALSO THE UPPER DASHBOARD MAY BREAK APART IN AN ACCIDENT SITUATION AND BECOME AIRBORNE CAUSING FURTHER INJURY TO VEHICLE PASSENGERS. I HAVE CONTACTED TOYOTA AND WAS TOLD IT WAS ONLY COVERED FOR 36,000 MILES OR 3 YEARS DESPITE THE FACT IT CAN POSE A SAFETY ISSUE. IN RESEARCHING THE INTERNET, I FOUND OTHER 2004-2007 TOYOTA & LEXUS OWNERS ARE HAVING THE SAME ISSUE WITH THE CRACKED DASHBOARD. HERE IS A LINK TO ONE SUCH DISCUSSION: HTTP://WWW.AUTOMOTIVEFORUMS.COM/T959673-DISCUSS2004_SIENNA_CRACKED_DASHBOARD.HTML. *TR
2004 TOYOTA SIENNA VAN HAS BEEN HAVING INTERMITTENT VSC. AT 10-20 MPH THE ANTI-SKID WARNING LIGHT WILL ACTIVATE WITH WARNING BEEP AND THE ANTI-LOCK BRAKES WILL ACTIVE AND BEGIN TO STOP THE CAR. WHEN THE ANTI-LOCK BRAKES ACTIVATE THE CAR PULLS VIOLENTLY TO THE RIGHT AND IS DIFFICULT TO CONTROL. TOYOTA ISSUED A TSB BR008-04 IN NOVEMBER 2004 STATING ''SOME CUSTOMERS MAY EXPERIENCE AN INTERMITTENT VSC ACTIVATION AFTER STARTING THE ENGINE AND DRIVING STRAIGHT FROM A STOP POSITION. THIS CONDITION IS ALWAYS ACCOMPANIED BY THE INSTRUMENT PANEL VSC LIGHT AND AUDIBLE WARNING BUZZER TURNING ON AT THE SAME TIME. TO PREVENT THIS CONDITION, THE STEERING ANGLE SENSOR HAS BEEN CHANGED. THIS IS AN OBVIOUS RECALL MALFUNCTION. WHY WAS THERE NOT A RECALL? *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE DASHBOARD ON THE PASSENGER SIDE WAS CRACKED. THE CONTACT WAS CONCERNED THAT THE AIR BAG WOULD NOT DEPLOY IF A CRASH OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE DASHBOARD HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE CONSUMER STATED THE DASHBOARD WAS CRACKED IN SEVERAL PLACES AND THERE WAS A VISIBLE YELLOW MATERIAL IN SEVERAL PLACES AS WELL. UPDATED EVOQ 11/15/11
I NOTICED THAT THE PASSENGER SIDE HEADLIGHT HAS CONDENSATION ON THE INSIDE. I HAVE NOTICED THE LIGHT APPEARS TO BE GIVING OFF LESS LIGHT WHEN DRIVING. WHEN CHECKING FOR A SOLUTION ON INTERNET I SEE MANY PEOPLE HAVE THE SAME PROBLEM. THIS SHOULD BE INVESTIGATED AND A RECALL SHOULD BE DONE AS THIS CAN CAUSE AN SERIOUS AND POTENTIAL ACCIDENT IF THE LIGHT FAILS FROM THE MOISTURE. *TR
THE CABLE ON THE AUTOMATIC SLIDING DOOR FRAYED AND BROKE, PREVENTING THE DOOR FROM SECURELY CLOSING. FOR THAT DAY, THE DOOR WOULD SLIDE OPEN OR SHUT DEPENDING ON HOW I DROVE AND THE ANGLE OF THE TERRAIN. THEN LATER IN THE DAY, THE DOOR WOULD NOT CLOSE AT ALL. I WAS ABLE TO SLIDE IT SHUT ABOUT HALFWAY AND THEN IT WOULD GET STUCK. I FIGURED OUT THAT THE BROKEN CABLE WAS GETTING TANGLED IN THE DOOR, PREVENTING IT FROM CLOSING SO I HAD TO CUT THE CABLE TO CLOSE THE DOOR. A LOOSE DOOR LIKE THIS IS DANGEROUS BECAUSE IT IS HEAVY AND WOULD SOMETIMES SLIDE BACK ON THE KIDS. THIS DOOR IS A VERY HEAVY DOOR AND CAN EASILY HURT SOMEONE. THE COST TO REPAIR IS PROHIBITIVE SO WE HAVE HAD TO SWITCH THE DOOR TO BE USED MANUALLY, BUT SOMETIMES IT STILL DOES NOT LOCK IN PLACE IN THE OPEN POSITION. *TT
JUST OVER 1 YEAR AGO, THE VSC WARNING INDICATOR CAME ON AND IT WAS FOUND THAT ONE OF THE STEERING SENSORS WAS BAD. I HAD IT REPLACED. TWO DAYS AGO, THE VSC WARNING LIGHT CAME ON AGAIN. FROM ALL OF THE RESEARCH THAT I HAVE DONE, THIS SEEMS TO BE A REOCCURING PROBLEM FOR TOYOTA ON THE SIENNA'S AND SEQUOIA'S. *TT
AT APPROXIMATELY THE SAME TIME, DAYS APART, BOTH SLIDING DOORS STOPPED WORKING. THE LEFT DOOR WOULD BEEP CONTINUOUSLY INDICATING THAT IT WAS AJAR. WITH SOME GREASE AND HELP FROM A MECHANIC, THIS PROBLEM RESOLVED BUT HAS HAPPENED TWICE SINCE. TWO DAYS LATER, THE SLIDING DOOR ON THE RIGHT MADE A HORRIBLE SCRATCHING SOUND WHEN CLOSING. WHEN THE DOOR WAS OPENED A SECOND TIME, THE CABLE SNAPPED. FROM WHAT I UNDERSTAND, IT IS QUITE COSTLY TO REPAIR THIS. I LOVE MY TOYOTA, BUT I AM NOT WILLING TO SPEND UPWARDS OF $1500 TO FIX A PROBLEM THAT EVIDENTLY IS AN ISSUE WITH OTHER OWNERS OF SIENNAS. I AM HOPING THAT TOYOTA WOULD CONSIDER A RECALL AS THERE IS AN OBVIOUS FLAW IN THE DOOR MECHANISM CAUSING THE CABLE TO BREAK. *TT
SLIDING DOORS (BOTH DRIVERS AND PASSENGER SIDES) THE CABLE ASSEMBLY HAS SNAPPED ON EACH OF THE SLIDING DOORS OF THE VEHICLE NEARLY WHIPPING MY SONS LEG AS HE ENTERED. THE DOOR THEN COULD NOT BE CLOSED, FORCING US TO DRIVE TO THE DEALERSHIP WITH THE SLIDING DOOR WIDE OPEN. I HAVE HEARD OF OTHER INSTANCES WHERE PEOPLE HAVE BEEN STUCK IN THE DOOR AS THE ASSEMBLY BROKE UPON EITHER OPENING OR CLOSING. *TT
THE PASSENGER POWER SLIDING DOOR CABLE HAS BROKEN. I HAVE SEEN THIS COMPLAINT NUMEROUS TIMES ON THE INTERNET. THE REPAIR IS COSTLY SINCE THE DESIGN HAS THE CABLE AS PART OF THE MOTOR ASSEMBLY. BAD ENOUGH THAT THE DOORS STICK OFF AND ON ALL WINTER ANYTIME THE VEHICLE IS LEFT OUTDOORS (OR JUST BEING DRIVEN), BUT TO NOT MAKE THE CABLE A SERVICEABLE AND REPAIRABLE PART SEEMS AN ENGINEERING MISTAKE. EXPOSED SEALS AND CABLES ARE NOT A WELL THOUGHT DESIGN. *TT
MY 2004 TOYOTA SIENNA HAS A DEFECTIVE DRIVER'S SIDE DOOR (THE CHECK STRAP INSIDE THE DOOR BROKE OFF THE WIELD); THIS CAUSES THE DOOR TO MAKE LOUD POPPING AND CRACKING NOISES WHEN OPENED OR SHUT, THE DOOR CAN FREEZE IN CERTAIN POSITIONS AND/OR QUICKLY OPEN AT END OF SEQUENCE. TOYOTA KNEW OF HUNDREDS OF SUCH COMPLAINTS, BUT DID NOT DO A RECALL. INSTEAD THEY ALLEGEDLY EXTENDED THE WARRANTY TO 50,000 MILES. I NEVER RECEIVED ANY INFORMATION FROM TOYOTA REGARDING THE POTENTIAL PROBLEM AND IT DOESN'T APPEAR THAT TOYOTA SENT ANY OWNERS SUCH INFO. REGARDLESS, THE PROBLEM DIDN'T SURFACE IN MY VEHICLE UNTIL ABOUT 55,000 MILES AND OR AFTER 5 YEARS FROM PURCHASE. TOYOTA SHOPS CLAIM THEY HAVE TO REPLACE THE ENTIRE DOOR AT A COST OF $2,500, AND TOYOTA WILL NOT COVER THE REPAIR/REPLACEMENT. GIVEN THE COUNTLESS COMPLAINTS FROM TOYOTA SIENNA OWNERS REGARDING THE EXACT SAME PROBLEM, IT IS CLEAR THAT THIS IS A MANUFACTURER'S DEFECT. I DID NOTHING THAT WOULD HAVE CAUSED THE DAMAGE TO THE WIELD, AND THERE WAS NOTHING I COULD HAVE OR SHOULD HAVE DONE TO PREVENT THE WIELD FROM BREAKING. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED FROM THE DRIVER SIDE AND EXTENDED TO THE PASSENGER SIDE. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE MANUFACTURER ADVISED THAT BECAUSE THE VEHICLE WAS OUT OF WARRANTY THERE WAS NOTHING THEY COULD DO TO ASSIST. THE CONTACT WAS CONCERNED THAT THE CRACKS COULD CAUSE DAMAGE TO BOTH THE DRIVER AND PASSENGER SIDE AIR BAGS. THE FAILURE MILEAGE WAS 144,028.
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED WHENEVER ACCESSING THE FRONT DRIVERS SIDE DOOR THERE WAS UNUSUAL NOISE AND THEN THE DOOR WOULD OPEN ABRUPTLY OR CLOSE WITH FORCE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THE CHECK STRAP PLATE FRACTURED WHICH WOULD REQUIRE REPLACEMENT OF THE DOOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER EXTENDED THE SERVICE WARRANTY; HOWEVER, THE VEHICLE WAS INELIGIBLE DUE TO THE MILEAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 12/12/11*LJ THE CONSUMER STATED WITHOUT THE CHECK STRAP IN PLACE, THERE IS NOTHING TO PREVENT THE DOOR FROM BEING FORCED CLOSED OR OPENING SUDDENLY. WITHOUT THE CHECK STRAP IN PLACE, THE DRIVER WOULD HAVE TO SUPPORT THE ENTIRE WEIGHT OF THE DOOR TO HOLD IT OPEN WHEN EXITING AND ENTERING THE VEHICLE. THE CONSUMER STATED HE INSTALLED BOLTS TO REPLACE TWO OF THE BROKEN SPOT WELDS AND THE DOOR WORKED FINE UNTIL OCTOBER WHEN THE THIN METAL BEGAN TO SPLIT APART IN THE CHECK STRAP POCKET FROM THE STRESS OF THE DOOR'S WEIGHT. UPDATED 05/11/12
THE LEFT SIDE AUTOMATIC SLIDING DOOR WAS STUCK IN AN OPEN POSITION. OUR CAR WAS PACKED WITH OUR 5 KIDS. THEY DOOR COULD NOT BE CLOSED AUTOMATICALLY OR MANUALLY. WHAT OCCURRED WAS THE PLASTIC COATING ON THE CABLE HAD CRACKED AND BUNCHED UP AND STUCK IN THE PULLEY OF THE DOOR SYSTEM. IN ORDER TO MOVE, WE HAD TO CUT THE STEEL CABLE (WHICH WASN'T EASY). WHICH ALLOWED US TO CLOSE THE DOOR MANUALLY. THE DOOR CAN NOT BE FIXED BY SIMPLY PUTTING ANOTHER CABLE IN. IT REQUIRES THE ENTIRE MOTOR ASSEMBLY TO BE CHANGED. WHICH COST BETWEEN $1500-2000. *TR
TIRE PRESSURE MONITORING SYSTEM IS NOT WORKING AND TOYOTA HAS MADE UP VARIOUS EXCUSES AS TO WHY THE LIGHT DOES NOT GO OFF DURING A FLAT OR "BLOW OUT" OR THAT IT IS WORKING PROPERLY. RECENTLY I WAS EXTREMELY NERVOUS DURING DRIVING AND FOUND AFTER PULLING OFF AND STOPPING AT A HONDA DEALERSHIP THAT I HAD AN UNDRIVEABLE TIRE. HONDA WAS NOT SURE WHY THE LIGHT DID NOT GO ON BUT SAID IT WAS UNSAFE TO DRIVE AND WOULD NOT HOLD AIR SO I COULD NOT GET TO TOYOTA. BESIDE THE 9 TIRES I HAVE REPLACED THE LATEST TIRE COST ME A RIM ALSO. I AM ASSUMING THAT THIS WAS DUE TO THE FLAT THAT I DID NOT KNOW THAT I HAD. SOMETHING NEEDS TO BE DONE ABOUT THE RUN FLATS AND ESPECIALLY THE TIRE PRESSURE MONITORING SYSTEM BEFORE SOMEONE IS KILLED OR SEVERELY INJURED. PLEASE DO SOMETHING ABOUT THIS VERY SERIOUS PROBLEM. *TR
BEGINNING AT ABOUT 40.000 MILES THE VINYL COVER OF THE DASH-BOARD BEGAN TO DEVELOP FINE CRACKS. THESE WERE POINTED OUT TO THE DEALER, BUT THE WARRENTY HAD EXPIRED, SO REMEDIAL ACTION WAS NOT OFFERED.. *TR THE CRACKS HAVE NOW DEVELOPED INTO A MAJOR DETERIATION OF THE ENTIRE DASH BOARD , ESPECIALLY THE AREA OVER THE PASSENGER AIR-BAG.IT APPEARS THE PROBLEM IS CAUSED BY THE LOSS OF PLATSICIZER FROM THE VINYL, RESULTING IN A BRITTLE COVER. WE ARE VERY CONCERNED FROM A SAFETY VIEWPOINT, THAT IF THE AIRBAG DEPLOYS, THE FRAGMENTS OF BRITTLE VINYL WILL PRECEED THE THE AIRBAG, STRIKING THE RIGHT FRONT PASSENGER IN THE FACE. TOYOTA COMPANY HAS REFUSED TO COSIDER MY REQUEST FOR REPLACEMENT. MY CASE NUMBER WITH THEM IS: 1109200414 WE REQUEST YOUR OPINION ON THIS MATTER.
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS CRACKED ACROSS THE FRONT. THE DEALER WAS NOTIFIED AND OF THE FAILURE WHO REFERRED HER TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. NO OTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.
POWER SLIDING PASSENGER DOOR NO LONGER OPERATES WITH THE KEYFOB REMOTE, OR THE DOOR SWITCHES. THE DOOR WILL OPEN IF THE HANDLES ARE USED TO DISENGAGE THE DOOR. *KB
THE VEHICLE STABILITY CONTROL HAS BEEN ENGAGING WHEN IT SHOULD NOT BE. WHILE DRIVING AT MODERATE SPEEDS, INTO A SLIGHT TURN, THE VSC ENGAGES FOR A FEW SECONDS SLOWING DOWN THE CAR. IT HAS BEEN DOING THIS NOW FOR THE PAST FEW MONTHS WHILE DRIVING AT MODERATE SPEEDS WHEN IT SHOULD NOT BE ENGAGING. IT IS A LITTLE DISCONCERTING WHEN THIS HAPPENS BEING I KNOW THAT IT SHOULD NOT BE DOING THIS AT THAT TIME. *TR
THE PASSENGER SIDE SLIDING DOOR HAS A MIDDLE HINGE THAT NOW SAGS AND PREVENTS THE DOOR FROM CLOSING OR OPENING PROPERLY. OFTEN, THE PASSENGER SIDE IS THE SAFEST SIDE TO EXIT THE VAN, AND WITHOUT THIS DOOR OPENING OR CLOSING PROPERLY, THE MORE DANGEROUS DRIVER'S SIDE DOOR MUST BE USED. *TR
POWER SLIDING DOOR OF TOYOTA SIENNA LE 2004 FAILS TO OPEN. HAPPENED WHEN CAR BATTERY RAN OUT OF POWER. AFTER BATTERY WAS CHARGED BY AN AAA MECHANIC WITH JUMPER CABLES, POWER DOOR COULD OPEN AND CLOSE AGAIN. AFTER DRIVING THE VAN FOR A FEW MILES, POWER DOOR STARTED OPENING AND CLOSING BY ITSELF. VERY, VERY DANGEROUS AS VAN WAS BEING DRIVEN ON A BUSY HIGHWAY. AFTER I PULLED UP ON THE SIDE ROAD, POWER DOOR KEPT OPENING AND CLOSING, BUT NOT GETTING SUCCESSFULLY CLOSED BY ITSELF. I HELPED THE DOOR CLOSE SUCCESSFULLY BY PUSHING IT FULLY TO CLOSED POSITION. DOOR IS STUCK IN CLOSED POSITION SINCE. ELECTRONIC CONTROLS AND MANUAL KNOBS DON'T MANAGE TO OPEN THE DOOR. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DECELERATING TO 10 MPH, THE VEHICLE WOULD STALL BEFORE ACCELERATING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND DEALER STATED THEY COULD NOT FIND A PROBLEM WITHIN THE VEHICLE. THE CONTACT THEN TOOK THE VEHICLE TO A LOCAL MECHANIC AND THE MECHANIC ACKNOWLEDGED THE FAILURE BUT COULD NOT IDENTIFY THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
6/13/2011 I BROUGHT MY 2004 TOYOTA SIENNA TO THE CEDAR RAPIDS TOYOTA TO CHECK THE ELECTRICAL RIGHT SLIDING DOOR AS IT WAS HARD TO OPEN USING THE ELECTRICAL SYSTEM AND MANUALLY. TOYOTA APPLIED WHITE GREASE AND THE DOOR WAS LESS HARD TO OPEN. NO ELECTRICAL CHECK WAS PERFORMED. 7/9/2011 THAT SAME DOOR WOULD NOT OPEN ELECTRICALLY AND, WHILE OPENING IT MANUALLY, THE DOOR MADE A STRANGE NOISE; THEN, THE REAR QUARTER GLASS OF THE WING WINDOW SHATTERED. THE ELECTRICAL SLIDING DOOR STAYED STUCK IN A SEMI-OPEN POSITION. BEING LATE SATURDAY, IT COULD NOT BE REPAIRED AND HAD TO DRIVE HOME WITH THAT DOOR OPEN, SHATTERED GLASS ALL OVER THE FLOOR AND SEATS AND THE DEAFENING BEEPING AUTOMATIC SOUND/SIGNAL THAT INDICATING A DOOR IS OPEN. 7/11/2011 THE CAR IS TAKEN TO TOYOTA OF FORT WORTH. A SUPERVISOR WAS CALLED IN AND, DESPITE NO INVESTIGATION WHATSOEVER, THE CONCLUSION WAS THAT NOTHING COULD BE DONE AND THAT I SHOULD BRING THE CAR TO A BODY SHOP BECAUSE IT DIDN''T LOOK LIKE A MECHANICAL/ELECTRICAL FAILURE. I TOOK THE CAR TO THE BODY SHOP (STERLING FORT WORTH.) ONCE THE DOOR WAS STRIPPED OF ITS COMPONENTS, THE BODY SHOP FOUND THAT THE DOOR''S POWER SLIDE CONTROL MOTOR WAS NOTICEABLY CHAFED WITH CABLES LINKING THE MOTOR TO THE DOOR ALL TWISTED. THE MOTOR WAS REPLACED BUT THE ISSUE RECURRED AND ALSO THE SECOND MOTOR SHOWED CHAFING AND TWISTING, NOT ALLOWING THE DOOR TO WORK. THE BODY SHOP CONCLUDED THAT THE CAUSE OF THE PROBLEM IS THE SLIDING DOOR CONTROL MODULE WHICH CONTROLS THE MOTOR. FOR S
ELECTRIC SLIDING VAN DOOR HAS FAILED ON PASSENGER SIDE, WILL NOT OPEN OR CLOSE. MANUAL SLIDING SIDE DOOR ON DRIVER SIDE IS VERY DIFFICULT TO OPEN AND CLOSE. VERY DANGEROUS IN EVENT OF CRASH OR FIRE. DEALERSHIP ESTIMATES OVER $1000 TO FIX. THERE ARE OVER SIX HUNDRED SIMILAR COMPLAINTS AT HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0EB3FD/600 PLEASE HELP. THANK YOU. *TR
DASH IS CRACKING AND IT HAS BEEN PARKED IN THE GARAGE EACH NIGHT THE ENTIRE TIME SINCE WE PURCHASED IT NEW. NO CARE OR CONCERN FROM TOYOTA ABOUT THE SAFETY OF THE AIRBAGS ABILITY TO PERFORM WITH THE DASH IN THIS CONDITION. VERY DISPLEASED WITH THE LACK OF CONCERN FOR THE WELFARE OF MY FAMILY AND ALL PASSENGERS. *TR
POWER SLIDING DOOR LOCKS AND WONT OPEN. ITS A SIMPLE POWER DOOR LOCK, WHEN MALFUNCTION, NO ONE CAN OPEN THE DOOR, AND ITS SERIOUS RISK HAZARD. TOYOTA DEALER CHARGES $700 TO REPAIR A DOOR BECAUSE THEY SAY THE WARRANTY OVER AFTER 30K MILES. *TT
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE OPENED THE PASSENGER SIDE AUTOMATIC SLIDING DOOR BUT THE DOOR WOULD NOT CLOSE. THE CONTACT EXAMINED THE DOOR AND NOTICED THAT IT WAS DETACHED FROM ITS TRACKS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 78,000. UPDATED 01/10/12*LJ THE PASSENGER DOOR CAME APART. THE DEALER REPLACED THE ROLLER HINGES, ELECTRIC MOTOR, CABLES AND SLIDING DOOR RAILS. UPDATED 03/12/12
PASSENGER SIDE POWER SLIDING DOOR IS STUCK OPEN AND WILL NOT CLOSE. *TR
THE FRONT DRIVER SIDE DOOR WELD OF DOOR CHECK MOUNTING PANEL HAS FAILED. THE DOOR CAN SWING OPEN DANGEROUSLY IF NOT REPAIRED. *TR
POWER SLIDING DOOR CABLE BROKE DUE TO THE FACT IT IS EXPOSED TO THE ELEMENTS OF THE RAIN AND SNOW AND ICE CAUSING THE CABLE TO RUST AND BREAK DOOR WILL NOT OPEN THIS IS A SAFETY ISSUE TOYOTA NEEDS TO ADDRESS THIS ISSUE IF THERE WAS AN ACCIDENT THIS COULD BE DEADLY FOR MY FAMILY IF THEY CAN'T GET OUT!!!!!!! *KB
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOOR CABLE BROKE AND AS A RESULT SHE WAS UNABLE TO CLOSE OR OPEN IT AUTOMATICALLY. AN APPOINTMENT WAS SCHEDULED WITH THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 93,000.
FAILURE OF ELECTRIC SLIDING DOOR CABLE. CABLE THAT PULLS ELECTRIC SLIDING DOOR OPEN RUSTED, FAILED AND SNAPPED IN HALF. FAILED CABLE NOW HANGS OUTSIDE THE VEHICLE (BELOW THE REAR PASSENGER'S SIDE WINDOW) DANGLING FROM THE DOOR TRACK. *KB
POWER SLIDING DOOR CABLE BROKE. *KB
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DRIVER SIDE SLIDING DOOR SEPARATED FROM THE HINGE, CAUSING THE SIDE GLASS TO FALL INSIDE OF THE VEHICLE AND ONTO A CHILD. THE MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE DEALER WAS IN THE PROCESS OF REPAIRING THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
THE PASSENGER SIDE POWER SLIDING DOOR CABLE SNAPPED CAUSING THE POWER DOOR TO FAIL. WE DID NOT REALIZE IT WAS BROKEN AT THE TIME AND THE DOOR DID NOT FULLY CLOSE AND LATCH. OUR 7 YEAR OLD SON WAS IN THE SEAT RIGHT BESIDE THAT DOOR AND WE DROVE 20 MINUTES HOME BEFORE WE REALIZED THE DOOR WAS NOT FULLY SHUT. THIS SEEMS LIKE A SERIOUS SAFETY HAZARD AS A CHILD COULD POTENTIALLY FALL OUT OF A MOVING VEHICLE WITH AN UNSECURED DOOR. THIS SHOULD BE CORRECTED IMMEDIATELY. *TR
THE RIGHT SIDE AUTOMATIC DOOR WILL NOT ENGAGE WHEN BUTTON IS PUSHED. IT ONLY ENGAGES WHEN HANDLED ARE USED BOTH INSIDE AND OUTSIDE. *TR
2004 TOYOTA SIENNA. CONSUMER STATES PROBLEM WITH FAILURE OF DOOR CHECK MOUNTING PANEL RESULTING IN BROKEN DOOR WELDS *TGW THE CONSUMER STATED THE DRIVER'S DOOR BEGAN MAKING A POPPING NOISE WHEN IT WAS OPENED. THREE OUT OF SIX DOOR WELDS HAD BROKEN AND THE ONLY EFFECTIVE REPAIR, WAS TO HAVE THE DOOR REPLACED AT A COST OF $2206.23. THE CONSUMER LEARNED THE PROBLEM WAS A RESULT OF AN ENGINEERING FLAW, AND TOYOTA HAD RECOGNIZED THE PROBLEM AND RESPONDED WITH A WARRANTY ENHANCEMENT FOR THE ISSUE. HOWEVER, WITH THE WARRANTY EXTENSION, THE DOOR DID NOT BEGIN TO SHOW SIGNS OF A PROBLEM UNTIL OUTSIDE OF THE EXTENDED WARRANTY PERIOD. TOYOTA WAS WILLING TO PAY 25% TOWARD THE COST OF THE REPAIR; HOWEVER, THE CONSUMER BELIEVED THAT WAS UNSATISFACTORY AND BELIEVED TOYOTA SHOULD COVER THE ENTIRE COST. *JB
RIGHT REAR SLIDING POWER SLIDING DOOR CABLE BROKE RENDERING THE DOOR INOPERABLE. CABLE SNAPPED WITH THE DOOR IN THE OPEN POSITION AND DOOR COULD NOT BE CLOSED. *TR
BOTH THE DRIVER'S AND PASSENGER'S SIDE SEAT BELT REPEATEDLY CATCH SO THAT THEY ARE STUCK AND FULLY EXTENDED. OFTEN IT TAKES HOURS TO WIGGLE THE SEAT BELTS BACK INTO POSITION SO THAT THEY ACTUALLY ROLL FREELY. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE ATTEMPTED TO OPEN THE FRONT DRIVERS SIDE DOOR, BUT THE DOOR WOULD NOT OPEN UNTIL EXCESSIVE FORCE WAS USED. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE SLIDING DOOR WOULD NOT OPEN WHEN THE BUTTON ON THE KEY FOB WAS ENGAGED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 91,000.
CRACKS IN DASHBOARD FROM DOOR TO DOOR .... OUR SIENNA HAS BEEN GARAGED FOR ABOUT TWO YEARS AND HAS ABOUT 83K MILES ON IT. A SHORT WHILE AGO WE NOTICED THAT THERE WAS A CRACK LINE IN THE DASHBOARD MATERIAL THAT WAS ALONG THE LINE WHERE THE MATERIAL CONNECTS TO THE INSTRUMENTS PANEL UNIT, THE RNETERTIANMENT UNIT, AND THE GLOVE BOX AREA. UPON CLOSER EXAMINATION WE FOUND THE CRACKS STRETCH TO THE DASHBAORD AREA THAT WRPAS AROUND TO THE CLOSED DOORS ON BOTH SIDES. THIS MATERIAL MUST BE DEFECTIVE BECAUSE THIS VEHICLE HAS BEEN WELL TAKN CARE OF AND IS MOSTLY GARAGED. I'VE NEVER HAD A VEHICLE DO THIS BEFORE. *TT
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Toyota Sienna → · Every Sienna year → · How the figures are calculated →