TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THE SLIDING INTERIOR DOOR ON THE DRIVER'S SIDE WOULD NOT RELEASE OPEN WHENEVER ACCESSING MANUALLY. IN NOVEMBER OF 2011, THE SLIDING DOOR WOULD ONLY RELEASE OPEN OR CLOSE WITH SUBSTANTIAL FORCE EXERTED AND OVER A PERIOD OF TIME THE MALFUNCTION PROGRESSED. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AUTHORIZED DEALER FOR DIAGNOSIS AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
2004 Toyota Sienna complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
THE SLIDING DOOR HAS A FAULTY DOOR HINGE AND A BROKEN CABLE. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SPEED CONTROL WARNING LIGHT ILLUMINATED AND THE FRONT DRIVER SIDE WHEEL HESITATED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE LOST POWER ABNORMALLY. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 100,000.
DRIVER SIDE PASSENGER SIDE MANUAL DOOR WILL OPEN BUT WILL NOT CLOSE. INTERNAL LATCH APPEARS TO BE BROKEN OR LOOSE CAUSING THE DOOR NOT CLOSE PROPERLY. CAR IS UNDRIVEABLE AS DOOR WILL NOT CLOSE. *TR
POWER LOCKED UP DUE TO METAL WIRE CONNECTING IT TO THE MOTOR IS SHREDDED. THE METAL WIRE HAS SOME BLACK COATING THAT HAS WORN OFF AND THE METAL EXPOSED LOOKS RUSTED AND CAUSED IT TO BREAK. THE DOOR CAN ONLY OPEN PARTIALLY CAUSING INGRESS ISSUES. *TR
STEERING WHEEL BECAME HARD TO TURN AND ERRATICALLY JUMPED WHEN TURNED. DEALER REPLACE STEERING SHAFT AND INDICATED IT WAS CLOSE TO A CATASTROPHIC FAILURE. *TR
CABLE SNAPPED ON RIGHT HAND POWER SLIDING DOOR OPENER. THE CABLE PROTECTIVE COATING HAD SHOWN SIGNS OF CRACKING AND ALLOWING THE CABLE TO RUST AND ULTIMATELY FAIL.. THE DOOR WOULD NOT OPEN AND CLOSE PROPERLY UNTIL THE CABLE WAS CUT. THE COST TO REPAIR THIS THROUGH THE DEALER IS APPROXIMATELY $1800! THE PART ALONE IS $1200! THE FACT THAT THERE IS A RECALL FOR "RUSTED TIRE CABLE" THAT PRESENTS A HAZARD, LEAVES ME TO BELIEVE THAT TOYOTA DID NOT ADEQUATELY TEST THEIR CABLES THAT ARE EXPOSED TO ROAD SALT CONDITIONS. I WOULD HAVE NO PROBLEM REPLACING THE FAULTY COMPONENT IF THE PRICE WAS SOMEWHAT REASONABLE.. *TR
DASHBOARD IS CRACKED IN MULTIPLES PLACES, AND I AM CONCERNED THAT THIS WOULD ALLOW THE AIR BAGS TO DEPLOY UNINTENTIONALLY HENCE CREATING AN ACCIDENT. THE SITUATION WITH THE CRACKS CONTINUES TO THE EXTENT THAT THERE ARE CRACKS ACROSS THE WHOLE DASHBOARD, AGAIN IN MULTIPLE PLACES. *TR
PLEASE NOTE THAT THE DOOR HINGES ARE NO LONGER WELDED. ACCORDING TO 3 REPAIR CENTERS AND TOYOTA DEALER STATED THAT THIS HAS BEEN A COMMON REPAIR BUT THAT MY CAR IS NO LONGER UNDER WARRANTY. THIS IS A DEFECT AS THE AUTO SHOP THAT I AM SPEAKING WITH REGARDING MY CAR HAS HAD ABOUT 3 TO 4 VANS (INCLUDING MINE) WITH THIS ISSUE. MY REPAIR WILL COST APPROXIMATELY $315 PLUS OR MINUS. TOYOTA SHOULD HAVE A RECALL ON THIS INSTEAD OF JUST LABELING AND CATEGORIZING IT AS "SERVICE BULLETIN" INSTEAD OF A "RECALL". THERE ARE MULTIPLE ODI CASES LISTED IN THIS WEBSITE. WHAT ARE WE GOING TO DO ABOUT THIS ISSUE? I HAVE TAKEN GOOD CARE OF MY CAR AND FEEL I DO NOT HAVE TO BE RESPONSIBLE FOR REPAIRS OUT OF MY CONTROL. BOTH FRONT DOORS SHOULD BE SERVICED UNDER A RECALL NOTIFICATION. THANK YOU, *TR
DRIVER'S SIDE SLIDING DOOR CABLE IS FRAYED AND HAS APPARENTLY JAMMED THE MECHANISM SUCH THAT THE DOOR IS STUCK HALF-OPEN (I'M AN OPTIMIST OR I'D HAVE SAID HALF-CLOSED). *TR
THE POWER SLIDING DOOR ON THE PASSENGER SIDE STOPPED WORKING. THE BUTTONS DO NOT OPEN OR CLOSE THE DOOR. THE DOOR IS SO HEAVY THAT IT CANNOT BE OPENED OR CLOSED EASILY. THE CABLE THAT MOVES THE DOOR SNAPPED AND VISIBLE (HANGING OUTSIDE THE BODY). WE HAD THE EXTENDED WARRANTY FOR 7 YEARS AND THE CAR WAS SERVICED REGULARLY, BUT THIS PROBLEM OCCURRED AFTER THE EXTENDED WARRANTY EXPIRED. THE DEALER SAYS THE WHOLE MOTOR, NOT JUST THE CABLE, SHOULD BE REPLACED, ASKING FOR MORE THAN $1500 FOR PARTS AND REPAIR. SNAPPED CABLE, LOOSE AND VISIBLE MOVING PARTS OUTSIDE THE BODY OF THE VAN, AND A HEAVY AND HARD TO OPERATE "POWER" DOOR PRESENT A SAFETY PROBLEM, ESPECIALLY WITH THE KIDS GOING IN AND OUT OF THE PASSENGER SIDE SLIDING DOOR. I WOULD APPRECIATE IT IF YOU COULD TAKE A CLOSER LOOK AT THE ISSUE AND HAVE TOYOTA OWN UP TO ITS DESIGN PROBLEMS. THIS ISSUE HAS ITS OWN FORUMS ONLINE, HAS ITS OWN FACEBOOK PAGE AND IT SEEMS THAT TOYOTA WILL NOT LISTEN ONE CUSTOMER AT A TIME. *TR
THE DRIVERS SIDE SLIDING DOOR FAILED IN THE OPEN POSITION DUE TO A CORRODED/PARTED WIRE IN THE DOOR MOTOR ASSEMBLY. THE DOOR WOULDN'T CLOSE AND VAN HAD TO BE TRANSPORTED TO THE DEALER FOR REPAIR. THE PASSENGER SIDE DOOR EXPERIENCED A SIMILAR FAILURE IN MID 2011. THIS IS AN UNSAFE, BUT ALL TOO COMMON PROBLEM WITH TOYOTA SIENNAS. *TR
DASHBOARD DEFECT INTERFERENCE WITH AIRBAG DEPLOYMENT - DUE TO MANUFACTURER DEFECT THE DASHBOARD HAS MANY LONG CRACKS THAT EXTEND FROM THE A/C VENTS AND GLOVE BOX ACROSS SECTIONS OF THE DASH, INCLUDING AROUND THE AIRBAG. I AM FEARFUL THAT IN THE EVENT OF A CRASH THE AIRBAG WOULD NOT DEPLOY AS DESIGNED, DUE TO THE DEFECTIVE DASHBOARD. AS OF YET THERE HAS BEEN NO RECALL OR MANUFACTURER AMENDS TO THIS PROBLEM. IT IS A SERIOUS SAFETY CONCERN TO ME DUE TO INTERFERENCE WITH THE PROPER FUNCTIONING OF THE AIRBAG. *TR
ELECTRICAL MOTOR AND CABLE THAT CONTROLS SLIDING DOOR (DRIVER SIDE) HAS CORRODED AND BROKEN. DOOR INOPERABLE POSING SAFETY CONCERN. *TR
DASH BOARD CRACKS LOOK LIKE DONE BY A VERY SHARP KNIFE EVERYWHERE ACROSS THE DASH BOARD. MAY INTERFERE WITH PROPER DEPLOYMENT OF AIR BAG AND IS A SAFETY HAZARD. *TR
ONE DAY WE NOTICED A SCRAPING NOISE THAT OUR PASSENGER SIDE SLIDING POWER DOOR WAS MAKING WHEN WE OPENED AND CLOSED IT. THE NEXT DAY WE PARKED IN A SHOPPING CENTER AND AFTER GETTING OUR TWO YEAR OLD TWIN GIRLS OUT OF THEIR CAR SEAT, WE PUSHED THE BUTTON TO CLOSE THE DOOR AND IT GOT STUCK HALF WAY. WE COULD NOT PUSH IT OPEN OR CLOSED. THE CABLE HAD FRAYED AND THE PROTECTIVE COVERING OVER THE CABLE HAD COME OFF. WE PANICKED BECAUSE WE DID NOT KNOW HOW WE WOULD GET HOME SINCE THE DOOR WOULD NOT SHUT TO SAFELY DRIVE OUR CHILDREN HOME. FORTUNATELY AFTER SOME TIME WE CAME UP WITH THE IDEA OF CUTTING THE CABLEWITH WIRE CUTTERS SO WE COULD AT LEAST GET IT CLOSED. IT WORKED AND THE DOOR IS NOW MANUAL BUT THE DOOR MAY BE COMPROMISED FROM THIS CABLE FAILURE. APPARENTLY THIS IS A COMMON PROBLEM THAT MANY SIENNA OWNERS FEEL TOYOTA NEEDS TO ADDRESS DUE TO THE INADEQUATE MATERIALS USED TO OPERATE THE POWER SLIDING DOORS AND THE HEFTY EXPENSES TO HAVE IT REPLACED. *TR
THE AUTOMATIC SLIDING SIDE DOOR ON MY 2004 TOYOTA SIENNA QUIT WORKING. THE CABLE BROKE AND THE DOOR STILL WORKS MANUALLY. WITHOUT THE CABLE, THE HEAVY DOOR SLIDES CLOSED WITH GREAT FORCE. IF THE VAN WERE TO BE PARKED ON A DOWNWARD SLOPE, A PERSON COULD EASILY BE INJURED BY THE OUT OF CONTROL DOOR. IT APPEARS THE CABLE WAS THE SAFETY MECHANISM FOR THE DOOR. MY RESEARCH SHOWS THIS IS A LARGE PROBLEM WITH THESE VEHICLES. *TR
STEERING WHEEL PRESENTS VIBRATION AND STRANGE NOISE WHEN FULLY TURNED TO ANY SIDE. COMPLAINED TO TOYOTA DURING THE EXTENDED WARRANTY AND SERVICE WAS DENIED, STATING THAT IS WAS FUNCTIONAL AND NOT BROKEN. NOW (FEB 2012, EXTENDED WARRANTY EXPIRED) IT IS REALLY GETTING WORSE AND WORSE. WOULD TOYOTA WAIT FOR THE PART TO FAIL AND SOMEONE TO BE KILLED TO ADDRESS THE PROBLEM? THERE IS A PREMATURE WEAR IN THE STEERING COLUMN AND STEERING SYSTEM. *TR
BOTH THE POWER SLIDING DOOR AND THE MANUAL SLIDING DOORS DO NOT OPEN. THE FIRST INCIDENT WAS THAT IT WAS DIFFICULT TO OPEN THE MANUAL DOOR AND EVENTUALLY IT COULD NO LONGER BE OPENED. THE POWER DOOR, ONE DAY, WOULD NOT CLOSE WITH THE POWER. WE CLOSED IT MANUALLY AND IT KEPT REOPENING. WE TURNED OFF THE POWER TO THE DOOR AND FINALLY GOT THE DOOR CLOSED. IT NO LONGER OPENS EITHER WITH POWER OR MANUALLY. AFTER RESEARCHING THIS PROBLEM ONLINE, IT APPEARS THAT THERE ARE NUMEROUS TOYOTA SIENNAS THAT HAVE THE SAME PROBLEM WITH THE SLIDING DOORS. ALSO FROM RESEARCHING, TOYOTA HAS NOT DONE ANYTHING ABOUT THIS PROBLEM OTHER THAN TO CHARGE HIGH PRICES TO FIX THE DOORS AND TO TELL PEOPLE THAT IT IS VERY RARE FOR THESE DOORS TO STOP OPENING. I FEEL THIS IS A SAFETY ISSUE AS IF THERE WAS AN ACCIDENT, NO ONE IN THE BACK COULD EASILY GET OUT OF THE VEHICLE. *TR
2004 DRIVER'S SIDE SLIDING DOOR CABLE BROKE, CAUSING THE DOOR TO BE UNABLE TO CLOSE. DUE TO SEVERELY COLD WEATHER IN IOWA, THE DOOR WAS FORCED SHUT TO ALLOW THE VEHICLE TO BE OPERABLE. DOOR MOTOR REPLACEMENT COST ESTIMATES RANGE FROM $1300-1500. A FEW MONTHS LATER THE PASSENGER SIDE DOOR STARTED EXHIBITING PROBLEMS OPENING AND CLOSING. TURNED OFF THE MOTORS FROM THE INSIDE COMPARTMENT. ONE TIME WHEN THE DRIVERS SIDE DOOR WAS OPENED, A PIECE OF THE DOOR ASSEMBLY SHATTERED THE REAR 3/4 GLASS PANEL. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED NEAR THE AIR BAG AND THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD RESULT IN THE AIR BAG NOT DEPLOYING IN THE EVENT OF A CRASH. THE DEALER ADVISED THE CONTACT TO REPLACE THE ENTIRE DASHBOARD. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 90,400 AND THE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED THAT THE DASHBOARD WAS CRACKED ALONG WHERE THE FRONT PASSENGER SIDE AIR BAG WAS LOCATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC TEST AND THE TECHNICIAN STATED THAT THE DASHBOARD WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE CRACK ON THE DASHBOARD MAY HAVE A NEGATIVE AFFECT ON THE DEPLOYMENT OF THE AIR BAG IF INVOLVED IN A CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 02/13/12 *BF
THE PASSENGER POWER SLIDING DOOR HAS FAILED TO OPERATE DUE TO A FRAYED CABLE. THE DOOR WILL NOT OPEN EVEN IN MANUAL MODE WITH THE CABLE IN PLACE. I SNIPPED THE CABLE TO FREE THE DOOR, AND IT WILL OPEN BUT WILL NOT LOCK IN THE OPEN POSITION (USEFUL WHEN OPENING THE DOOR AT A SLIGHT DECLINE). WHEN CLOSING THE DOOR MANUALLY, IT MAKES A LOUD "THUNK" AS THE DOOR EDGE AND FRAME OF THE CAR MAKE CONTACT. IT APPEARS AS THOUGH THE DOOR HAS SHIFTED ON ITS HINGES PREVENTING A PERFECT ALIGNMENT WITH THE LOCKING MECHANISM. *TR
THE CABLE IN THE POWER SLIDING DOOR (PASSENGER SIDE) HAS CAUGHT. THE DOOR IS STUCK PARTWAY OPEN. I CANNOT OPEN IT FURTHER NOR CLOSE IT. THIS IS A COMMON PROBLEM AS EVIDENCED BY MANY OTHER CLAIMS. OF COURSE, TO OPERATE WITH THE DOOR PARTIALLY OPEN WOULD BE VERY DANGEROUS. HERE ARE TWO URL'S THAT INCLUDE SIMILAR ISSUES: HTTP://WWW.TUNDRASOLUTIONS.COM/FORUMS/SIENNA/103978-2004-SIENNA-POWER-SLIDING-DOOR-CABLE/ HTTP://WWW.FACEBOOK.COM/PAGES/TOYOTA-SIENNA-FAULTY-POWER-SLIDING-DOORS/233250320033754?SK=WALL. *TR
HARD TO STEER AND STEERING WILL NOT TURN BACK. VERY DANGEROUS WHEN TURNING AND NOT BEING ABLE TO GO BACK INTO THE LANE. NO RECALL NOTICE YET FOR STEERING SHAFT. SPOKE TO REP FROM TOYOTA SERVICE DEPT., SAID NO ONE HAS REPORTED SUCH PROBLEM YET. *TR
WHEN TURNING CORNERS, STEERING SUDDENLY SEIZES UP MAKING IT EXTREMELY DIFFICULT IF NOT IMPOSSIBLE TO TURN THE WHEEL AND PREVENTING THE VEHICLE FROM OPERATING SAFELY AT LOW TO MEDIUM SPEEDS. IT SEEMS AS IF THE STEERING PROBLEM HAPPENS MOST OFTEN WHEN IT IS COLD OR WET OUT. OFTEN WE ARE REQUIRED TO COME TO A COMPLETE STOP BEFORE THE STEERING LOOSENS UP AGAIN. THE DEALER HAS BEEN UNABLE TO RECREATE THE PROBLEM. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE AUTOMATIC REAR LIFT GATE WOULD NOT STAY OPEN WHEN USING THE AUTOMATIC SYSTEM OR WHEN OPENED MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE REAR DOOR STAY KIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 123,000.
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT WAS DRIVING 30 MPH WHEN THE VEHICLE BECAME DIFFICULT TO STEER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 94,000.
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA LE. THE CONTACT WAS DRIVING 30 MPH WHEN HE ABRUPTLY DROVE OVER A SPEED BUMP. ONCE THE CONTACT REACHED HIS DESTINATION, THE SHIFTER COULD NOT BE MOVED INTO PARK. THE CONTACT STATED THAT HE DID NOT DRIVE OVER THE SPEED BUMP HARD ENOUGH TO WHERE HE BELIEVED IT WOULD CAUSE THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120 AND THE CURRENT MILEAGE WAS 130,000.
THE LEFT POWER SLIDING DOOR ON MY SIENNA FAILED. WHILE OUT ON ERRAND WITH A FRIEND'S CHILD, I COULD NOT SHUT THE POWER SLIDING DOOR. HAD TO DRIVE TO MY HOME WITH THE CHILD STRAPPED INTO THEIR CARSEAT IN THE BACK AND THE DOOR OPEN. TOOK IT TO DEALERSHIP AND THEY SAID THE MOTOR FAILED AND IT WOULD COST $1900+ TO FIX THE POWER OR $300 TO TURN IN INTO MANUAL DOOR. HUSBAND LOOKED ON INTERNET, FOUND INSTRUCTIONS TO TAKE DOOR APART AND FIXED HIMSELF AS THIS WAS A VERY, VERY COMMON PROBLEM. SURE ENOUGH, THE PROBLEM WAS NOT THE MOTOR, YOU CAN HEAR IT RUN TO THIS DAY, AND IT WAS THE CABLE USED TO SLIDE THE DOOR - THERE WAS STRIPPED PLASTIC SHIELDING BUNCHED UP ON THE CABLE WHICH KEPT THE DOOR FROM RUNNING ON THE CABLE. THIS IS VERY DANGEROUS AS THE DOOR DID NOT RESPOND TO THE POWER BUTTON AND WOULD TRAP A CHILD IN IT. SECOND ISSUE IS THE WELD ON THE DRIVER'S SIDE DOOR MAKING POPPING SOUNDS. MY HUSBAND LOOKED AND THE WELD WAS COMING OFF AND THE METAL UNDERNEATH THE WELD HAD ACTUALLY TORN!! HE TOOK THE WELDED PIECE OFF SO THAT THE DOOR WOULD BE OPERATIONAL. ONCE AGAIN, THE DOOR CAN CLOSE UNEXPECTEDLY ON A SMALL CHILD WITHOUT WARNING WITHOUT DOOR BEING REPLACED. THIRD ISSUE IS THE SONAR WHICH COMES AND GOES WITHOUT WARNING. I TRY TO LEAVE MY SONAR ON ALL THE TIME, BUT IN PROCESS OF BACKING UP, WILL REALIZE THE SONAR HAS TURNED ITSELF OFF. IT COMES AND GOES-SOMETIMES WILL JUST BEEP ON AND OFF AND ON AND OFF WHILE DRIVING DOWN THE STREET WITHOUT ANYONE ELSE AROUND THE CAR. FOURTH ISSUE IS W
THE PASSENGER POWER SLIDING DOOR BEGAN MAKING A TERRIBLE NOISE. WHEN WE LOOKED INTO THE MATTER, WE SAW THAT THE MECHANISM THAT CONTROLS THIS IS A CABLE THAT IS EXPOSED TO THE ELEMENTS. THE CABLE HAD RUSTED AND SNAPPED. THIS IS OBVIOUSLY A VERY POOR DESIGN AND SHOULD BE RECALLED. *TT
I WOULD LIKE TO FILE A COMPLAINT ABOUT TOYOTA FAILING TO TAKE FULL RESPONSIBILITY FOR A MANUFACTURING DEFECT IN THE FRONT DOORS OF THEIR SIENNA MINIVAN. LIKE THOUSANDS OF OTHER TOYOTA SIENNA OWNERS, THE WELDS ON MY DOOR HAVE FAILED AND NOW THE DOOR MUST BE COMPLETELY REPLACED AT A COST OF MORE THAN $2000. TOYOTA COVERED THIS FAILURE FOR JUST 5 YEARS AND DID NOT NOTIFY OWNERS DURING THE COVERAGE PERIOD THAT THEY SHOULD HAVE THIS MANUFACTURING DEFECT REPAIRED. I HAVE COMPLAINED TO TOYOTA, BUT THEY HAVE REFUSED TO COVER THE COST OF THIS DEFECT. THERE WAS NOTHING I COULD DO IN THE REPAIR AND MAINTENANCE OF MY VEHICLE THAT WOULD HAVE PREVENTED THESE WELDS FROM FAILING. THE FAULT LIES WITH TOYOTA MANUFACTURING PRACTICES AT THE TIME MY VAN WAS BUILT AND THE COST SHOULD LIE WITH THEM AS WELL. *TR
MY 2004 TOYOTA SIENNA XLE DRIVER DOOR WELD IS BROKEN. THE PASSENGER DOOR WINDOW ONLY OPENS HALF WAY AND SOMETIMES THE DOOR DOES NOT OPEN ALL THE WAY BECAUSE OF THE BROKEN WELD. AT FIRST IT WAS ONLY A POPPING SOUND COMING FROM THE WELD AND THEN THE PIECE BROKE. NOW THE DOOR GETS JAMMED OCCASIONALLY. *TR
THE ELECTRICAL DOORS FAIL DUE TO CABLE ISSUES. THE REPAIR ESTIMATES EXCEED $1500. WE FIXED ONE DOOR ONLY TO HAVE THE SECOND DOOR FAIL AND JAM CLOSE COMPLETELY. NOW WE ONLY HAVE ONE SLIDING DOOR THAT CAN OPEN WHICH SEEMS VERY UNSAFE. AFTER LOOKING ON LINE TO SEE MORE THAN 900 COMPLAINTS FOR THIS ITEM, THOUGHT I WOULD REPORT. CUSTOMERS ARE FRUSTRATED WITH THE LACK OF HELP FROM DEALERS AND TOYOTA. *TR
THE ELECTRIC DOOR (PASSENGER SIDE) INTERMITTENTLY WORKED FOR YEARS, SOMETIMES IT WORKED, SOMETIMES IT DID NOT. FINALLY IT QUIT WORKING. THE REAR FAN GOES ON AND OFF AT WILL. THERE IS AN ELECTRICAL SHORT. MY REAR TAIL LIGHT ON DRIVER'S SIDE IS ALWAYS OUT, EVEN AFTER REPLACING IT MULTIPLE TIMES. THE TRUNK DOOR LOST ALL ITS HYDRAULIC LIFT AND ACTUALLY HIT ME IN THE HEAD. IT HAS NO HYDRAULICS LEFT NOW AND IS VERY HARD TO LIFT. THE LIGHTED BUTTONS BY THE FRONT WINDSHIELD WHERE YOU OPERATE THE GARAGE DOOR, ELECTRIC DOOR - BURNT OUT AT PROBABLY 37,000 MILES AND WERE RIDICULOUS TO REPLACE. THE DOOR LOCKS ARE ALL SCREWED UP. HARD TO UNLOCK THE DRIVER'S DOOR MANUALLY WITH A KEY, HAVE TO UNLOCK FROM PASSENGER SIDE. THE DOOR CLICKER DOES NOT WORK. BATTERIES HAVE BEEN REPLACED MULTIPLE TIMES AND THE CLICKER QUIT WORKING SHORTLY AFTER, AGAIN AN ELECTRICAL SHORT OF SOME SORT??? SO NO CLICKER, NO ELECTRIC DOOR, NO TRUNK LIFT, NO DOME LIGHTING, NO TAIL LIGHT, NOT TO MENTION ALL THE RECALLS THAT VAN HAD (EXTRA TIRE, SEATBELTS, DOOR ISSUES). I HAD TO REPLACE MY RADIATOR?? CAUSE IT WAS LEAKING. VAN CURRENTLY HAS 126,000 MILES ON IT. IT IS BY FAR THE WORST QUALITY VEHICLE I HAVE EVER OWNED. I HAVE OWNED AN 80S TOYOTA COROLLA WHICH WAS FINE, SATURN, ACURA INTEGRA, FORD EXPLORER, ALSO MAZDAS, 2001 CHRYSLER 300M (HORRIBLE ALSO), THERE IS NO DOUBT THAT AFTER READING ALL THE POSTS ON THE EDMUNDS SITE ABOUT THIS 2004 SIENNA VAN, IT SHOULD BE RECALLED FOR ELECTRIC DOOR PROBLEMS AND ALL DOOR PROBLEMS. *T
THE SPOT WELDS FOR THE "CHECK STRAP" ON THE DRIVER'S SIDE, FRONT DOOR OF MY SIENNA HAVE FAILED. TOYOTA HEADQUARTERS ADVISED ME THAT THEY RECOGNIZE THAT THERE IS A PROBLEM AND THEY HAVE EXPANDED THEIR WARRANTY TO 5 YEARS/100,000 MILES TO COVER IT. UNFORTUNATELY, MY 2004 SIENNA IS BEYOND THE LIMITS OF THE EXPANDED WARRANTY. I DO NOT UNDERSTAND WHY THIS IS NOT A "SAFETY RECALL" ISSUE COVERING EVERY IMPACTED TOYOTA SIENNA. CLEARLY THIS PROBLEM HAS SERIOUS SAFETY IMPLICATIONS. WITHOUT THIS "CHECK STRAP" IN PLACE, THE DOOR CAN UNEXPECTEDLY SWING SHUT ON A PERSON CAUSING SERIOUS INJURY, PARTICULARLY IF IT SLAMS INTO A CHILD. ALSO, THERE ARE ADDITIONAL SAFETY ISSUES ASSOCIATED WITH A CAR DOOR THAT CAN SWING OPEN FREELY. HOW CAN THE NHTSA POSSIBLY ALLOW TOYOTA TO GET AWAY WITH CORRECTING THIS SAFETY ISSUE ON SOME BUT NOT ALL OF THE DEFECTIVE SIENNA MODELS INVOLVED? *TR
THE PASSENGER SIDE POWER SLIDING DOOR BECAME STUCK IN THE OPEN POSITION AND WOULD NOT CLOSE. THE MANUAL OVERRIDE DOES NOT WORK; IT SIMPLY WOULD NOT CLOSE. USING A GREAT DEAL OF FORCE, WE FINALLY GOT IT CLOSED AFTER ARRIVING HOME, BUT NOW WE CANNOT OPEN IT. *KB
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE CONTACT STATED THAT THE DEALER COULD NOT CONFIRM THAT IN THE EVENT OF A CRASH, THE AIR BAGS WOULD OPERATE AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. THE VIN WAS UNAVAILABLE.
THE DRIVER'S SEAT BELT CONTINUOUSLY BINDS UP IN THE RE-TRACTOR BEZEL. BECAUSE OF THIS THE RE-TRACTOR UNIT DOES NOT FUNCTION PROPERLY. SOME TIMES IF YOU DO GET IT TO COME OUT, YOU CAN GET IT LATCHED BUT THE BELT FAILS TO TIGHTEN. IN OTHER CASES IT BINDS SO BADLY THAT THE SIDE WALL MUST BE TAKEN APART TO FREE IT. *TR
BOTH OF THE SLIDING DOORS ON MY 2004 TOYOTA SIENNA HAVE STOPPED WORKING. FIRST, THE CABLE SNAPPED ON THE PASSENGER SIDE, THEN THE DRIVER SIDE GOT LOCKED IN AN OPEN POSITION. AFTER MUCH STRUGGLE, EACH TIME WE WERE ABLE TO CLOSE THE BROKEN DOOR IN ORDER TO SAFELY DRIVE TO THE DEALERSHIP TO GET IT FIXED. BOTH TIMES, WE WERE TOLD WE NEEDED TO REPLACE THE DOOR FOR $2000. THE DEALER TOLD US THAT THEY ARE SEEING ALOT OF PEOPLE WITH THE SAME ISSUES. SEEMS LIKE TOYOTA SHOULD BE PROVIDING A MANUAL SOLUTION OR A RECALL IF IT'S REALLY AS WIDESPREAD AS THE DEALER INDICATED - ESSENTIALLY, THE VAN IS UNSAFE TO DRIVE WITH DOORS STUCK IN AN OPEN POSITION. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE PARKED, THE CONTACT NOTICED A CRACK ON THE PASSENGER SIDE DASHBOARD WHERE THE FRONT AIR BAG WAS LOCATED. THE CONTACT STATED THAT PIECES OF THE DASHBOARD WERE DETACHING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS STATED TO THE CONTACT THAT THE DASHBOARD WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
DASHBOARD HAS SUSTAINED MULTIPLE SIGNIFICANT CRACKS. NOT INVOLVED IN ANY ACCIDENT, NOR WAS DASHBOARD CUT IN ANY WAY. DASH MATERIAL IS STILL SOFT. MANY SIMILAR COMPLAINTS NOTED ONLINE. VERY CONCERNED ABOUT FUNCTION OF AIRBAGS SHOULD ACCIDENT OCCUR. TOYOTA HAS BEEN UNRESPONSIVE TO COMPLAINTS. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS DEFECTIVE. THE DASHBOARD WAS CRACKED NEAR THE AIR BAG AREA AND THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE A DISRUPTION IN AIR BAG DEPLOYMENT IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 114,000.
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT NOTICED THERE WAS A CRACK IN THE DASHBOARD THAT EXTENDED TO THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC. THE TECHNICIAN STATED THE DASHBOARD WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
CRACKS ALONG THE ENTIRE DASHBOARD AND AIRBAG AREAS OF THE FRONT DASH. CONCERN ABOUT PROPER AIRBAG DEPLOYMENT OR FAILURE AND LACK OF STRUCTURAL INTEGRITY OF THE DASH ALONG WITH STEERING CONTROL DURING A VEHICLE CRASH. DASH FAILURE AND DEBRIS FROM DASH MAY AFFECT THE STEERING CONTROL IF DASH DEBRIS IS LODGED AGAINST STEERING AREA. NOTICED DASH CRACKS AT ABOUT 60K MILES AND THE CRACKS CONTINUE TO GROW WITH EACH USE OF VEHICLE. CURRENTLY VEHICLE HAS 79K MILES. DEALER/MANUFACTURER DID NOT WANT TO FIX OR REPLACE THE DASH CITING OUT OF WARRANTY ISSUE. HOWEVER, THIS ISSUE IS ON ALL 04 AND UP TOYOTA SIENNA'S AND POSSIBLY MORE VEHICLES WITH THIS TYPE OF DASHBOARD MATERIAL. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT SEAT BELTS FAILED AND WOULD BECOME JAMMED WHEN RETRACTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DEALER ADVISED THE CONTACT THAT THE SEAT BELTS FOR THE FRONT DRIVER AND PASSENGER SIDES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
PASSENGER SIDE AUTOMATIC SLIDING DOOR REQUIRES MANUAL FORCE TO ASSIST ELECTRIC MOTOR DURING OPENING AND CLOSING. DOOR APPEARS OUT OF VERTICAL ALIGNMENT AND IMPACTS CAR FRAME DURING OPENING PROCEDURE. EXPOSED METAL OCCURS WHERE DOOR HAS RUBBED PAINT OFF OF FRAME. *TR
BOTH SLIDING DOORS WORKED ONLY INTERMITTENTLY. THEN DRIVER'S SIDE DOOR GOT STUCK OPEN AND WE HAD TO DRIVE WITH THE ALARM BLARING. COULD NOT GET THE DOOR OPEN OR SHUT. APPROX 3 DAYS LATER, THE PASSENGER SLIDING DOOR GOT STUCK SHUT AND WHEN I TRIED TO OPEN IT I HEARD A LOUD SOUND. THE CABLE SNAPPED AND THE DOOR IS STUCK SHUT. OUR KIDS HAD TO GET IN AND OUT OF THE VAN BY GOING IN THE FRONT DOOR AND CLIMBING AROUND TO THE BACK. IF THERE IS A REASON TO NEED TO GET OUT OF THE VAN QUICKLY THEY WILL NOT BE ABLE TO DO SO. THIS IS AN ONGOING ISSUE W/ SIENNAS AND IS A BIG PROBLEM THAT NEEDS TO BE ADDRESSED. *TR
AUTOMATIC SLIDING DOOR LEFT AND RIGHT ARE NOT OPERATIONAL. ONLY WORKS MANUALLY. *TR
THE MOTOR IN THE POWER SLIDING DOOR BURNT OUT. THE PULLEY CABLE GOT CAUGHT AND OVERHEATED THE MOTOR. NOW THE DOOR IS STUCK IN THE OPEN POSITION THE PULLEY CABLE IS TAUGHT AND IT WILL NOT CLOSE. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Toyota Sienna → · Every Sienna year → · How the figures are calculated →