THE VAN'S PASSENGER REAR DOOR CABLE FRAYED CAUSING THE DOOR TO BE INOPERABLE AND UNABLE TO OPEN. THIS IS A DEFINITE SAFETY HAZARD SINCE MY 4 YEAR CHILD RIDES IN THE BACK OF THE VEHICLE. EVIDENTLY THERE WAS AN "EXTENDED WARRANTY" ISSUED JUST LAST MONTH BUT CONVENIENTLY ENOUGH MY VAN FALLS WITHIN THE YEAR RANGE BUT JUST OUTSIDE OF THE MILEAGE THRESHOLD FOR COVERAGE. *TR
2004 Toyota Sienna complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
I HAVE A 2004 SIENNA XLE LIMITED THAT HAS ALWAYS BEEN GARAGE KEPT AND VERY WELL TAKEN CARE OF. THE DASH ON THE PASSENGER SIDE ABOVE THE AIRBAG HAS BEEN CRACKING FOR SOMETIME NOW AND WHAT ONCE STARTED AS A SMALL CRACK, IS NOW A SPIDERWEB OF CRACKS THAT EXTENDS OVER THE ENTIRE PASSENGER SIDE OF THE DASH. WHEN SEARCHING ON THE INTERNET FOR A USED DASH I CAME ACROSS THE FOLLOWING THREAD: HTTP://WWW.AUTOMOTIVEFORUMS.COM/T959673-DISCUSS2004_SIENNA_CRACKED_DASHBOARD.HTML AND DISCOVERED THIS IS NOT AN ISOLATED INCIDENT, THAT IT HAS, IN FACT, OCCURRED IN MANY 04 SIENNA'S. I, ALONG WITH MANY OTHERS FEEL THIS IS A SAFETY HAZARD DUE TO WHAT WOULD HAPPEN TO THE ALREADY CRACKED DASH IF THE AIRBAG WERE TO DEPLOY. I HAVE CALLED TOYOTA AND REGISTERED A COMPLAINT AND WAS ASSIGNED CASE #: 1207232487. I HAVE ALSO EMAILED TOYOTA WITH A COMPLAINT AS WELL. BECAUSE OF THE NUMBER OF INCIDENTS, I BELIEVE TOYOTA SHOULD ISSUE A RECALL. I NEED A NEW DASH, AND BECAUSE IT'S OBVIOUSLY A MANUFACTURER'S DEFECT. *TR
IN FALL 2010 THE PASSENGER SIDE REAR SLIDING DOOR IN MY 2004 TOYOTA SIENNA, WHICH IS AUTOMATIC, BEGAN NOT OPENING AND NOT CLOSING WHEN THE "AUTOMATIC" BUTTON WAS PUSHED OR WHEN THE HANDLE WAS PULLED WHICH AUTOMATICALLY TRIGGERS THE MOTOR TO START. I FIGURED IT WAS THE MOTOR GOING BAD SO I TURNED IT OFF AND BEGAN USING IT MANUALLY. I TOOK IT INTO A TOYOTA DEALERSHIP IN JANUARY 2011. I WAS TOLD IT WOULD COST $80 FOR A DIAGNOSTIC TEST WHICH I COULDN'T AFFORD AT THE TIME. HE SAID DEPENDING ON WHAT THEY FOUND A NEW MOTOR AND CABLE COULD RUN ANYWHERE BETWEEN $500 AND $1800. HE THEN TOLD ME THAT SOMETIMES DIRT GETS BUILT UP IN THE TRACK OF THE DOOR WHICH CAN MAKE IT HARD FOR THE MOTOR TO OPEN/CLOSE AND HE SHOWED ME HOW TO WASH IT OUT. I DID BUT IT DIDN'T HELP. I CONTINUED TO USE IT MANUALLY. IN THE SPRING OF 2011 THE DOOR GOT JAMMED PART WAY OPEN. I COULD NOT GET IT TO OPEN OR CLOSE. AFTER LOOKING AT THE DOOR MYSELF I NOTICED A BOLT ON THE BACK OF THE DOOR WHERE THE CABLE RUNS LOOKED LOOSE AND WHEN I FINALLY GOT THE DOOR TO SHUT, I WATCHED THE CABLE AND SAW THAT IT WAS NOT WORKING AS IT SHOULD. I TOOK IT TO A MECHANIC WHO REPLACED THE BOLT, THIS MECHANIC SAID THAT THE MOTOR WAS WORKING FINE. IT WAS A CABLE ISSUE. I DECIDED TO STOP USING THE DOOR COMPLETELY BECAUSE I WAS WORRIED THE CABLE WOULD BREAK OR IT WOULD RUIN THE MOTOR. ON MARCH 13, 2012 WHILE WE WERE IN ANOTHER CITY A FRIEND UNKNOWINGLY OPENED THE DOOR AND IT GOT STUCK OPEN AGAIN. IT WAS STUCK OPEN ABOUT 6 INCHES. WE WERE ST
DRIVER SIDE SLIDING DOOR IS BROKEN. DEALER SAYS WELD IS BROKEN REQUIRING COMPLETE DOOR REPLACEMENT AT A COST OF $2000. THE DRIVER DOOR WAS REPLACED YEARS AGO UNDER A RECALL BECAUSE IT TOO HAD A BROKEN WELD. *TR THIS SLIDING DOOR PROBLEM IS NOT AN ISOLATED ISSUE. THE DEALERS ARE WELL AWARE OF THE PROBLEM ON THESE VANS. *TR
LETTER FROM SENATOR SCHUMER ON BEHALF OF CONSTITUENT RE A REIMBURSEMENT ISSUE WITH 2004 TOYOTA SIENNA (DOT/I# S 2012 187) *TGW ON AUGUST 9, 2009, THE SPARE TIRE CABLE HAD TO BE REPLACED DUE TO CORROSION. IN THE SPRING OF 2011, TOYOTA ISSUED A SAFETY RECALL. THEIR NOTICE STATED IF YOU HAVE PREVIOUSLY PAID FOR THE REPAIR, SUBMIT THE BILL AND REIMBURSEMENT CONSIDERATION WOULD BE GIVEN. ON OCTOBER 19, 2011, TOYOTA REQUESTED FOUR ADDITIONAL DOCUMENTS. ON FEB 8, 2012, THE CONSUMER WAS DENIED REIMBURSEMENT, BECAUSE HE WAS UNABLE TO PROVIDE THE CREDIT CARD STATEMENT THAT WAS USED TO PAY FOR THE REPAIR. *JB UPDATED 08/28/12. *JB UPDATED 10/25/12.*JB
POWER SLIDING DOOR CABLE BROKE. CONFIRMED WITH TOYOTA DEALER THAT BREAKING CABLE CAUSED POWER DOOR MOTOR TO FAIL. TOYOTA HAS WARRANTY ENHANCEMENT TO COVER CABLE, BUT WILL NOT COVER MOTOR. *TR
PASSENGER DOOR MAKES NOISE (HINGES) AND TOYOTA DON'T COVER IT. I DID RECEIVED A NOTICE FROM TOYOTA THAT THEY COVER 120K MILEAGE / 9 YEARS FOR SLIDING DOOR PROBLEM NOT FOR DRIVER DOOR. THE DEALER IS ASKING ME ABOUT $2,500 TO CHANGE THE DOOR. IT'S NOT FAIR. TOYOTA NEED TO FIX THEIR PROBLEM!!! *TR
PURCHASED THIS VEHICLE CERTIFIED USED IN 2007 WITH APPROX. 6 MONTHS LEFT ON THE 3 YEAR WARRANTY... THIS VEHICLE HAS FOG LIGHTS, DAYTIME RUNNING LIGHTS, AND XENON HEADLIGHTS/HIGH BEAMS. OF THESE EIGHT SETTINGS (LEFT AND RIGHT) ONLY ONE DOES NOT WORK -- THE RIGHT SIDE REGULAR BEAM HEADLIGHT. THE R/S HIGH BEAM WORKS FINE. R/S HEADLIGHT WAS INTERMITTENT FROM DATE OF PURCHASE. APPEARED TO BE A SIMPLE ELECTRICAL CONNECTION FAILURE AS HEADLIGHT WOULD COME BACK ON AFTER A SLIGHT STRIKE OF THE HEADLIGHT UNIT. ALSO NOTICED UNIT WOULD ACCUMULATE CONDENSATION AFTER RAINS. EVENTUALLY LIGHT STARTED GOING OUT MORE OFTEN AND STAYING ON FOR LESS TIME. BY DECEMBER THE LIGHT WOULD NOT COME ON AT ALL. SCHEDULED A SERVICE VISIT WITH OIL CHANGE BUT COULD NOT STAY LONG ENOUGH TO FULLY SOLVE THE PROBLEM. CAME BACK IN JANUARY FOR FULL EVALUATION. AFTER AN ENTIRE DAY OF TROUBLESHOOTING, THE TECHNICIAN BROUGHT ME BACK TO SHOW ME THAT THE HEADLIGHT BULB WORKED IN THE LEFT SIDE UNIT FINE. ALSO, THE RIGHT SIDE UNIT WORKED ON THE LEFT SIDE WHILE THE LEFT SIDE UNIT SHOWED MALFUNCTION ON THE RIGHT SIDE -- INDICATING BOTH THE UNITS WORKED FINE, BUT PROBLEM WAS ANOTHER SECTION (THE BALLAST?). TOYOTA SUGGESTED REPLACING THE WHOLE UNIT (DESPITE THE FACT THAT THEY PROVED TO ME THAT IT WORKED) AT A PRICE OF $1000 PLUS LABOR (SINCE IT WAS NO LONGER UNDER WARRANTY). I DECLINED THE OBVIOUSLY RIDICULOUS SUGGESTION AND TOOK IT HOME TO TRY MY OWN TROUBLESHOOTING. I DISCOVERED I COULD GET THE LIGHT TO COME ON BY PULLING
THE PASSENGER SIDE AUTOMATIC SLIDING DOOR OPENING MECHANISM DOES NOT PROPERLY OPEN THE DOOR. PUSHING THE OPEN BUTTON PRODUCES A WHIRRING NOISE OF THE DOOR MOTOR AND A SINGLE JERKY RESPONSE OF THE DOOR, BUT NOT AN ACTUAL OPENING OF THE DOOR. THE HAPPENS IN THE BOTH OPEN AND CLOSE POSITIONS. WITH THE INSIDE HANDLE COVER REMOVED, I COULD SEE THAT PUSHING THE OPEN BUTTON DID NOT ACTUATE THE LATCH FULLY. "MANUALLY ASSISTING" BY PULLING THE HANDLE (BOTH INSIDE AND OUT) DID MANAGE TO ACTUATE THE DOOR OPENING MECHANISM. *TR
TL* THE CONTACT OWNED A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE FRONT DRIVER'S SIDE TIRE BLEW OUT, CAUSING THE VEHICLE TO ROLL OVER. NONE OF THE AIR BAGS DEPLOYED DURING THE CRASH. TWO PASSENGERS IN THE VEHICLE SUFFERED NECK INJURIES AND THE CONTACT SUFFERED AN INJURY TO THE ARM. THE VEHICLE WAS DESTROYED DURING THE CRASH. THE CONTACT DID NOT CONTACT THE MANUFACTURER. THE FAILURE MILEAGE WAS 185,000.
DRIVER SIDE DOOR STARTED MAKING LOAD POPPING AND CREAKING NOISES WHEN OPENING AND CLOSING. BROUGHT THE VAN TO THE DEALER FOR SERVICE AND WAS TOLD THAT THE WELDS INSIDE THE DOOR WERE BROKEN. SERVICE MANAGER INFORMED ME THAT IT WAS A MANUFACTURING DEFECT AND RECOMMENDED I CALL TOYOTA CUSTOMER SERVICE. TOYOTA ADMITTED IT WAS DUE TO A DEFECT BUT SINCE I WAS OUT OF WARRANTY THEY WOULD DO NOTHING TO FIX IT. DOORS SHOULD LAST FOR THE LIFETIME OF A CAR AND DON'T BREAK FROM NORMAL WEAR AND TEAR. TOYOTA HAD EXTENDED THE WARRANTY FOR THE DOORS BUT MY CAR IS STILL PAST THAT PERIOD. BY EXTENDING THE WARRANTY TOYOTA HAS ALREADY ADMITTED THAT THE DOORS ARE DEFECTIVE. JUST BECAUSE IT TOOK MINE 8 YEARS TO BREAK, THEY ARE TELLING ME THAT I NEED TO SPEND OVER $2000 TO REPLACE THE DOOR. TOYOTA SHOULD BE FORCED TO REPAIR THESE DOORS. NO REASONABLE CONSUMER WOULD BUY A VEHICLE WITH THE KNOWLEDGE THAT A BASIC, YET HUGELY EXPENSIVE PART, SUCH AS A DOOR COULD LIKELY BREAK IRREPARABLY IN THE NORMAL LIFETIME OF A CAR. THIS IS NOT ONE OF THE EXPENSIVE AUTOMATIC SLIDING DOORS (ALTHOUGH THOSE ALSO SEEM TO BREAK). THIS IS THE BASIC DRIVER SIDE DOOR LIKE THE ONES THAT HAVE BEEN PUT IN CARS FOR THE LAST HUNDRED YEARS. TOYOTA NEEDS TO ADDRESS THIS PROBLEM FOR THEIR CUSTOMERS. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE PARKED, THE CONTACT NOTICED A CLICKING SOUND WHEN OPENING THE FRONT DRIVER SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THE DRIVER SIDE DOOR CHECK MOUNTING PANEL WELD SPOT WOULD HAVE TO BE REPLACED. THE CONTACT BEGAN TO NOTICE A CLICKING SOUND WHEN OPENING THE FRONT PASSENGER SIDE DOOR AS WELL.THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
TOYOTA SIENNA AUTOMATIC SLIDING DOOR FAILED. THE DOOR IS UNABLE TO BE OPENED EVEN IN MANUAL MODE. USED THE KEY FOB AND THE CABLE JUST SNAPPED. THIS IS A DESIGN FLAW AND A SERIOUS SAFETY ISSUE AS MY CHILDREN NEED TO CLIMB OVER SEATS TO EXIT THROUGH THE ONLY DOOR THAT WORKS AS MY BABIES CAR SEAT WAS IN THAT SPOT. IN AN EMERGENCY THIS IS A SERIOUS HAZARD AND IS JUST WAITING FOR DISASTER TO HAPPEN. *TR
THE CABLE ON MY PASSENGER SIDE SLIDING DOOR BROKE, RENDERING MY DOOR INOPERABLE. IT WILL OPEN 8 INCHES AT MOST, WHICH PREVENTED ME ACCESS TO MY CHILD'S CAR SEAT. I INQUIRED WITH TOYOTA AFTER LEARNING ONLINE THAT THERE HAS BEEN A WARRANTY EXTENSION FOR THIS PROBLEM, SINCE IT SEEMS THAT IT HAS BEEN A PERVASIVE ISSUE WITH THE SIENNAS. THE DEALERSHIP INFORMED ME THAT THE LIMIT FOR THE WARRANTY EXTENSION IS 9 YEARS OR 120,000 MILES. SINCE MY CAR HAS 130,000 MILES (I BOUGHT IT USED IN 2011 WITH 123,000 MILES), I DO NOT QUALIFY FOR THE WARRANTY EXTENSION. THE ESTIMATE PROVIDED TO ME WAS $1500 TO REPAIR IT. IF THE OTHER DOOR'S CABLE SNAPS, WHICH SEEMS LIKELY GIVEN THE PLETHORA OF PERSONAL ACCOUNTS OF THIS PROBLEM YOU'LL FIND WITH A GOOGLE SEARCH, IT WILL COST ANOTHER $1500. I CANNOT AFFORD $1500 TO FIX ONE DOOR, MUCH LESS A DOUBLE WHEN THE OTHER DOOR CABLE GOES. THIS IS A SAFETY ISSUE. ALTHOUGH IT WILL NOT OPEN, MY DOOR CLOSED JUST FINE. I UNDERSTAND THERE ARE MANY OTHERS WHO ARE NOT AS LUCKY AND GET STUCK AWAY FROM HOME WITH A SLIDING DOOR THAT WILL NOT CLOSE. TOYOTA HAS ACKNOWLEDGED THAT THERE IS A BIG PROBLEM WITH THESE VANS, AS EVIDENCED BY THE WARRANTY EXTENSION FOR THIS ISSUE. WHY ARE THEY BEING ALLOWED TO LIMIT THE FIXING OF THIS SAFETY ISSUE TO ONLY VEHICLES UNDER A CERTAIN MILEAGE? *JS
LOSS OF POWER TO STEERING WHEEL MAKING IT DIFFICULT TO TURN CORNERS, PARK, ETC. *TT
TL* THE CONTACT OWNS 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED AND WHEN OPENING OR CLOSING THE DOOR, THERE WAS A LOUD GRINDING NOISE, FOLLOWED BY A LOUD POP. IN ADDITION, THE DOOR WAS EXTREMELY HARD TO PUSH OPEN OR CLOSE. THE CONTACT STATED THAT SHE SPRAINED HER LEFT LEG WHILE ATTEMPTING TO OPEN THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE DOOR WELL WAS FRACTURED AND THE ENTIRE DOOR WOULD NEED TO BE REPLACED. THERE WERE NO RECALLS OR FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 55,500.
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR SLIDING DOOR MALFUNCTIONED AND BECAME VERY DIFFICULT TO OPEN. THE CONTACT MENTIONED THAT THE LATCH WOULD NOT RELEASE TO OPEN AND THE HANDLE BROKE AFTER TRYING TO PULL THE DOOR OPEN. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE DEALER REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 160,000.
SIENNA 2004 HAS HAD A DEFECTIVE DOOR FROM ABOUT 40-45,000MILES. IT WAS INTERMITTENT FOR YEARS UNTIL ON 3/30/11 IT TOTALLY QUIT WORKING. I COULD NEVER DIAGNOSE THE REASON WHY IT WOULD ONLY WORK SOMETIMES. WAS IT RELATED TO HEAT, MOISTURE.... THERE WAS NO CORRELATION. IT QUIT WORKING. THERE NEEDS TO BE A RECALL NOT AN "EXTENDED WARRANTY CAMPAIGN" BUT A RECALL. ALSO MY HATCH REAR STRUTS THAT HOLD UP THE REAR HATCH HAVE FAILED. HIT ME IN THE HEAD FAILED. I DID GET THOSE FIXED AND AGAIN THERE WAS AN EXTENDED WARRANTY "CAMPAIGN" WHICH MEANS SELECT VANS ARE REPAIRED BUT NOT ALL OF THEM. IF YOU LOOK THROUGH THE COMPLAINTS THAT HAVE COME IN (AND CAN YOU IMAGINE ALL THAT HAVE NOT EVEN BEEN DOCUMENTED?) THEN YOU WILL SEE THAT THOSE SIENNA 2004S THAT HAVE THE VIN # THAT BEGINS: 5TDZA23C... HAVE NUMEROUS COMPLAINTS ON THE SAME ISSUES THAT BEING THE ELECTRIC DOOR ASSEMBLY AND/OR THE REAR STRUTS ON THE HATCH. NOW INSTEAD OF AN "EXTENDED WARRANTY CAMPAIGN" TOYOTA NEEDS TO RECALL AND OPEN UP THE REPAIR TO ALL VEHICLES. I WAS TOLD THAT I SHOULD GET A NEW VEHICLE BECAUSE THEY DIDN'T WANT TO REPAIR MY OLD ONE OR DEAL WITH THE VAN. MY VAN LIES OUTSIDE OF THE WARRANTY BY 11,000 MILES THAT IS IT. EVEN THOUGH I HAVE DOCUMENTATION THAT THE DOOR WAS NOT WORKING AT 126,000 MILES THEY WILL NOT REPAIR BECAUSE IT IS OVER 120,000 MILES. TODAY MY VAN HAS 131,000 AND THEY WILL NOT CONSIDER UNLESS IT IS A RECALL. PLEASE REVIEW AND CATEGORIZE THESE COMPLAINTS. IF YOU NEED ME TO ANALYZE THEM I WILL. CONTACT ME.
DOOR CHECK ASSEMBLY WELDS BROKE. THIS IS A KNOWN TOYOTA PROBLEM WHICH WAS SUPPOSED TO BE COVERED UNDER TSB NV003-007. HOWEVER, TOYOTA HAS LIMITED THEIR FIXING OF THIS PROBLEM BY A MILEAGE AND YEARS CAP. MANY ORIGINAL OWNERS LIKE MYSELF ARE NOW LEFT HOLDING THE BAG. TOYOTA HAS REJECTED MY REQUEST TO HAVE THIS FACTORY DEFECT FIXED AT THEIR COST. THE NTSB SHOULD INVESTIGATE THIS FACTORY DEFECT PROBLEM IN 2004 THROUGH 2006 TOYOTA SIENNAS AND HELP THE CONSUMER GET THE RELIEF THEY DESERVE FOR REPAIRING THE DEFECT. I AM NOT SURE BUT BELIEVE THAT IN SOME CASES THE TOYOTA TSB REPAIR COULD NOT BE DONE AND ENTIRE DOORS WERE REPLACED. PLEASE AT LEAST HELP US ORIGINAL OUT. THANKS *TR
I WAS DRIVING MY VAN WHEN I NOTICED THE A/C WAS NOT BLOWING COLD AIR, IT WAS MORE COOL THAN COLD. THEN IT WOULD BLOW HOT AIR ON OCCASION THEN IT WOULD EVENTUALLY BLOW COLD AIR AGAIN. EVENTUALLY THE AIR WASNT COLD AT ALL AND IT WOULD CONSTANTLY BLOW HOT AIR. THIS WAS VERY UNCONFORTABLE DUE TO THE FACT THAT IT WAS SUMMER AND I LIVE IN FLORIDA. I TOOK IT TO A MECHANIC AND HE TOLD ME IT WAS THE COMPRESSOR, SO I HAD IT REPLACED. THE AC WAS BLOWING COLD AGAIN, THIS LASTED FOR ABOUT 12 MONTHS. THE SAME ISSUE STARTED TO HAPPEN AGAIN. FIRST COOL AIR THEN ON AND OFF HOT AIR AND NOW NOTHING BUT HOT AIR. I TOOK IT BACK TO MY MECHANIC AND HE TOLD ME IT MIGHT BE THE RELAYS, I REPLACED BOTH OF THE RELAYS AND THE AIR IS STILL NOT COLD. I THEN FOUND OUT THAT IT WAS THE COMPRESSOR AGAIN. I CANNOT AFFORD TO REPLACE THE COMPRESSOR AND IM AFRAID TO REPLACE IT IF THE PROBLEM WILL JUST CONTINUE. I FEEL A RECALL FOR THE FAULTY PART IS IN STORE. I AM AWARE THE VEHICLE ITSELF IS A FEW YEARS OLD BUT MY OTHER VEHICLE IS A 99 AND I HAVE NO PROBLEMS WITH THE AC OTHER THAN I HAVE TO TURN IT OFF AT TIMES BECAUSE ITS TOO COLD. IVE GONE TO ONLINE FORUMS AND READ UP ON THE 2004 TOYOTA SIENNAS AND FOUND OUT THAT I AM NOT THE ONLY ONE WITH AN AC PROBLEM. THIS PROBLEM IS WITH MANY MORE VANS. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN DEPRESSING THE BUTTON TO ACTIVATE THE SLIDING DOOR, THERE WAS AN ABNORMAL NOISE BUT THE DOOR WOULD NOT OPEN. THE DOOR COULD ONLY BE OPENED MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD THAT THE DOOR LOCK ACTUATOR NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 102,085 AND THE CURRENT MILEAGE WAS 122,055. UPDATED 07/06/12 *BF UPDATED 07/17/12
CABLE ON SIENNA DRIVER SIDE POWER SLIDING DOOR FRAYED AND BROKE. DOOR IS NOW STUCK CLOSED. PASSENGER SIDE SLIDING DOOR IS NOW GRINDING AND I AM AFRAID THE SAME THING WILL HAPPEN. THIS SHOULD BE A RECALL DUE TO THE COST AND NUMBER OF ISSUES! *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT NOTICED THAT THE PASSENGER SIDE SLIDING DOOR WAS MALFUNCTIONING DUE TO THE HENGE FAILING. THE VEHICLE HAD NOT BEEN DIAGNOSED AND HAD NOT REPAIRED. THE CURRENT AND FAILURE MIELAGES WERE 92,000.
ON MARCH 13, 2012, THE DRIVER'S SIDE SLIDING DOOR WAS SERIOUSLY STUCK IN THE OPEN POSITION. IT WOULD START TO CLOSE, BUT THEN POP BACK. IT WOULD NOT CLOSE IN MANUAL MODE EITHER. SINCE THEN, IT'S HAPPENED ONE ADDITIONAL TIME. EVENTUALLY, WE WERE ABLE TO FORCEFULLY SHUT THE DOOR. TODAY, MAY 17, 2012, THE DEALER (TANSKY TOYOTA IN COLUMBUS, OHIO) INSPECTED THE DOOR BUT DIDN'T DO ANYTHING BECAUSE IT WASN'T SYMPTOMATIC AT THE TIME OF MY APPOINTMENT. I'M LEFT HOPING THAT THE DOOR WILL GET STUCK AGAIN (AND WHEN I'M NEAR THE DEALER) BEFORE THE NEW LIMITED WARRANTY EXTENSION (A TOYOTA CUSTOMER SUPPORT PROGRAM) EXPIRES FOR MY VEHICLE. GIVEN THE SAFETY ISSUES, I SUGGEST A FORCED RECALL TO BEST PROTECT THE OWNERS FOR THE LIFE OF THE CAR. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THE FRONT DRIVER'S SIDE SEAT BELT WEBBING FAILED TO RETRACT AND PROPERLY RESTRAIN THE OCCUPANT. THE EXCESS WEBBING WAS HANGING ON THE FLOOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO PERFORMED A TEMPORARY REPAIR. THE TECHNICIAN STATED THE ENTIRE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
THE RIGHT SIDE HEADLIGHT ASSEMBLY IS ACCUMULATING MOISTURE AND CONDENSATION INSIDE WHICH CAUSES THE HEADLIGHT TO FAIL. *TR
TAIL GATE DROPPED WITHOUT WARNING FALLING 4 TIMES AND STRIKING OPERATOR ON HEAD. ITEM WAS RECALLED IN 2008 AND TOYOTA IS FAILING TO MAKE THE REPAIR UNDER THE RECALL. THIS RECALL SHOULD COVER THIS INCIDENT AS IT IS STILL THE SAME PROBLEM AND IS DANGEROUS. THE FIX WAS NOT PERFORMED PROPERLY OTHERWISE THE SAFETY WOULD WORK AND THE TAIL GAIT WOULD NOT DROP ONTO THE OPERATORS HEAD. *TR
CAR ROLLED BACK WHILE ON A SLOPE WITH PARKING BRAKE FULLY APPLIED, IN PARK, AND ENGINE OFF. ROLLED BACK ABOUT 6-9 INCHES AS SOON AS FOOTBRAKE WAS RELEASED, WITH A CHILD IMMEDIATELY BEHIND CAR AT THAT TIME. I LATER FOUND THE PROBLEM IS A WORN REAR DIFFERENTIAL FRONT SUPPORT ARM USED ON ALL SIENNA AWD'S, AND LIKELY OTHER TOYOTA'S THAT SHARE THE SAME AWD DRIVETRAIN DESIGN. PER THE TOYOTA OWNER BOARDS, IT APPARENTLY COMMONLY FAILS AND SELLS FOR OVER $200 FOR JUST THE PART. HOWEVER, IT REALLY CONCERNS ME HERE BECAUSE WHEN IT FAILS, IT ALLOWS PLAY IN THE DRIVELINE, WHICH THEN RESULTS IN THE CAR BEING ABLE TO ROLL FOR 6 INCHES PLUS EVEN W/ PARKING BRAKE APPLIED UNTIL IT REACHES THE LIMIT OF ITS PLAY. ON A SLOPE AND WITH SOMEONE JUST IN FRONT OR BEHIND THE CAR THAT COULD RESULT IN SERIOUS INJURY OR EVEN DEATH BY EITHER IMPACT OR CRUSHING. DANGEROUS DESIGN AND POOR RELIABILITY. *TR
PASSENGER SIDE SLIDING POWER DOOR BECAME DIFFICULT TO PULL CLOSED. OCCASIONALLY STUCK IN CLOSED POSITION SUCH THAT SOMEONE OUTSIDE HAS TO LET PASSENGER OUT. POWER SLIDING NOT WORKING, MUST BE PULLED MANUALLY. TAKEN INITIALLY TO MY REGULAR MECHANIC AT 99598 MILES, HAVE DOCUMENTATION. TOLD TO GO TO TOYOTA. I WAITED UNTIL I NEEDED OIL CHANGE AND ANOTHER RECALL DONE TO GO LAST WEEK AT 109639 MILES, VAN AGE = 9 YEARS AND 13 DAYS. I AM TOLD THE ACTUATOR, CABLE, AND LATCH NEED REPLACING AND THAT THERE IS A KNOWN DEFECT, WITH TOYOTA EXTENDING WARRANTY TO 120,000 MILES OR 9 YEARS. TOYOTA WILL NOT COVER MY CAR UNDER THIS WARRANTY BECAUSE IT IS 13 DAYS PAST, THOUGH UNDER THE MILEAGE LIMIT, EVEN THOUGH I HAVE DOCUMENTATION OF THE PROBLEM FROM 7 MONTHS AGO. COST OF PARTS $1167, LABOR $1069. UNAFFORDABLE. CORPORATE OFFICE SAID THEY WOULD COVER PARTS AS A "GOODWILL GESTURE" BUT DO NOT CARE THAT MY DOOR HAS BEEN MALFUNCTIONING FOR A LONG TIME AND I HAVE DOCUMENTATION TO THIS EFFECT, AND THIS WARRANTY EXTENSION WASN'T EVEN AVAILABLE UNTIL THIS MONTH, TO MY KNOWLEDGE. THE DANGER FROM THIS PROBLEM IS THAT THE DOOR CAN BECOME STUCK IN THE CLOSED POSITION. IF THIS HAPPENED AFTER A BAD CAR ACCIDENT OR FIRE, YOUNG OCCUPANTS COULD BECOME TRAPPED. HOWEVER TOYOTA IS NOT WILLING TO ADDRESS THIS KNOWN DEFECT AND PREFERS TO ACCEPT THIS RISK. THERE ARE COUNTLESS COMPLAINTS OF SIENNA SLIDING DOORS BECOMING STUCK AT ALL AGES OF VEHICLE. THE 2004 SIENNA WAS THE FIRST MODEL YEAR OF A NEW DESIGN AND HAS SUFFER
STEERING ON OUR VEHICLE SLIPS THEN BECOMES VERY HARD TO TURN, AND IS BECOMING INCREASINGLY DIFFICULT TO TURN. WHEN COMPLETING A TURN, SOMETIMES THERE IS OVERCORRECTION DUE TO THIS DIFFICULT TURNING THEN STEERING SLIPPAGE FLUID LEVELS ARE FINE, NO LEAKS. SOME SIENNA'S HAVE RECALLS ON CRANK-SHAFT PULLEY THAT CAN CAUSE STEERING PROBLEMS, BUT CURRENTLY OUR VIN IS NOT INCLUDED IN THE RECALL. VEHICLE HAS 71,000 MILES ON IT ANT I AM TOLD IT NEEDS A $1400 STEERING RACK. *TR
I HAVE A 2004 TOYOTA SIENNA XLE. LATE LAST YEAR, BOTH OF MY POWER SLIDING DOORS BROKE WITHIN A WEEK OF EACH OTHER. THE CABLE THAT OPERATES THE DOORS FRAYED AND SNAPPED APART. I WAS ABLE TO FORCE THE DOORS CLOSED BUT HAVE NOT BEEN ABLE TO OPEN THEM SINCE. MY KIDS HAVE HAD TO CLIMB THRU THE FRONT SEATS UNTIL WE COULD FIGURE OUT HOW TO FIX THEM. I TALKED TO MY LOCAL TOYOTA DEALERSHIP AND WAS TOLD TO FIX THEM THE COST OF THE PARTS ONLY WOULD BE $1200 A DOOR. THIS COST INCLUDED A NEW MOTOR AND CABLE BECAUSE TOYOTA DOES NOT REPLACE JUST THE CABLE. I BELIEVE THIS CABLE ISSUE SHOULD OF BEEN UPGRADED TO A RECALL MANY YEARS AGO AND IS VERY DISCOMFORTING TO US WHO ARE LOYAL TOYOTA DRIVERS. WE AS DRIVERS HAVE PAID $30K+ FOR OUR VEHICLES AND BELIEVE THAT WE SHOULD NOT HAVE TO DEAL WITH THIS TYPE OF PROBLEM ON A FEATURE THAT WE PAID FOR AS AN UPGRADE TO THE ORIGINAL PACKAGE. THIS IS A WIDE SPREAD PROBLEM NATIONWIDE FROM WHAT I HAVE READ ON SEVERAL WEBSITES AND BLOGS AND INCLUDES SEVERAL DIFFERENT YEAR MODELS FROM WHAT I UNDERSTAND. THANK YOU FOR ALLOWING ME TO SHARE MY STORY AND I LOOK FORWARD TO HEARING ABOUT THIS ISSUE IN THE NEAR FUTURE. *TR
DRIVERS DOOR POPPING SOUND. BRACKET LEVER FOR DOOR STOP MOUNTING PLATE BROKEN LOOSE. DEALER REFERRED ME TO AUTO BODY SHOP. ADVISED NEED FOR NEW DOOR: WELDING THE PLATE BACK ON HAS NOT PROVEN SUCCESSFUL. IT JUST BREAKS OFF AGAIN. COST OVER $3000. DEALER SAID TOYOTA EXTENDED WARRANTY TO 5 YEARS OR 100,000 MILES. I WAS NOT ADVISED AND AM NOW OUTSIDE THOSE LIMITS. ANOTHER TOYOTA BOONDOGGLE/COVER-UP ALONG WITH THEIR SURGING ACCELERATION; AND MORE.. *TR
THE RIGHT SLIDING DOOR BECAME STUCK ABOUT HALF OPEN. IT TOOK ABOUT 30 MINUTES TO GET DOOR TO MOVE WHILE STANDING OUTSIDE IN THE COLD AND MY THREE SMALL CHILDREN INSIDE ASKING THAT I CLOSE THE DOOR. TOOK VEHICLE TO LOCAL MECHANIC AND THEY CONTACTED TOYOTA DEALER WHO ADVISED THAT THE DOOR MOTOR/CABLE ASSEMBLY WOULD NEED TO BE REPLACED. AFTER DOING SOME RESEARCH IT APPEARS THAT THIS IS A KNOWN SAFETY PROBLEM THAT IS NOT BEING ADDRESSED EITHER WITH A RECALL OR VOLUNTARY SAFETY "RECALL" BY TOYOTA. *JS
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 20-30 MPH, THE TRACTION WARNING LIGHT ILLUMINATED AS THE VEHICLE BEGAN TO JERK VIOLENTLY. THE CONTACT ALSO STATED THAT THE STEERING WHEEL WOULD BECOME VERY HARD TO STEER.THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS CONTACTED AND NO ASSISTANCE WAS OFFERED TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 98,000.
CRACKS IN THE DASHBOARD NOTED OVER AREA WHERE AIRBAGS ARE LOCATED. *TR
IN 2009 ONE OF THE AUTOMATIC DOOR ENGINES OF MY 2004 SIENNA LE FAILED AND NEEDED TO BE REPLACED FOR APPROXIMATELY $1000. LAST MONTH, THE SAME DOOR, PASSENGER SIDE, FAILED TO OPEN OR CLOSE, AND IS COMPLETELY INOPERABLE AT PRESENT. A DIAGNOSTIC FROM TOYOTA REVEALED THAT THE CABLES NEED TO BE REPLACED BUT THEY DON'T COME BY THEMSELVES AND HAVE TO BE PURCHASED WITH THE BRACKET AND HINGES THAT COME WITH IT. IT IS LABOR INTENSIVE; THEY WOULD HAVE TO KEEP THE VAN FOR 1.5 DAYS AND THE TOTAL COST OF THE REPAIR IS $1500. TOYOTA WILL NOT OFFER $ ASSISTANCE DESPITE THE FACT THAT DOZENS AND MAYBE HUNDREDS OF SIENNA OWNERS HAVE THE SAME PROBLEM. I HAVE AT LEAST 6 FRIENDS WITH DOOR PROBLEMS ON THEIR SIENNAS. THIS NEEDS TO BECOME A RECALL; IT IS A SAFETY ISSUE IN THAT KIDS CAN NOT GET OUT OF THE CAR IN CASE OF AN EMERGENCY. IF I BUY A CAR WITH AN AUTOMATIC DOOR IT NEEDS TO WORK, AND I'VE ALREADY HAD TO REPAIR THE DOOR ENGINE ONCE. PLEASE ASSIST IN MAKING THIS A RECALL. THANKS! *TR
THE DRIVER SIDE DOOR HINGE IS FAILING. THE DOOR MAKES A CLICKING SOUND WHEN OPENED AND CLOSED. CONTACTED TOYOTA AND THEY WOULD ONLY REPAIR IF VEHICLE HAS LESS THAT 100,000 MILES. DO NOT FEEL THIS IS A FAIR POLICY. TOYOTA OBVIOUSLY KNOWS THIS IS A DEFECT. HAVE SEEN MANY COMPLAINTS ON THE INTERNET FOR THE SAME PROBLEM. *TR
THE VSC HAS ACTIVATED MULTIPLE TIMES ON MY VAN FOR NO APPARENT REASON. WHILE DRIVING AT ANY SPEED AND USUALLY IN A TURN, THE VSC LIGHT WILL FLASH, THE WARNING BEEP WILL BEEP, AND THE ABS BRAKES WILL AUTOMATICALLY BE APPLIED AND THE ENGINE WILL QUICKLY DECELERATE. I HAVE ALMOST BEEN REAR-ENDED SEVERAL TIMES BECAUSE THE VAN WILL SUDDENLY DECIDE TO DECELERATE. I HAVE NO CONTROL OVER WHEN THIS HAPPENS AND NO CONTROL OF THE VAN WHEN IT DOES! *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE PASSENGER SIDE HEADLIGHT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 51,000.
PASSENGER SIDE AUTOMATIC SLIDING DOOR CABLE FRAYED AND RUBBING. WE DISCONTINUED USE TO PREVENT BREAKAGE, LEAVING US WITH ONLY ONE DOOR FOR THE REAR PASSENGERS. TOYOTA DEALER CLAIMS THIS IS A $1600-$1800 FIX. *TR
RECENTLY PURCHASED A USED 04 TOYOTA SIENNA AND THE PASSENGER POWER SLIDING DOOR DOES NOT WORK AND STICKS WHEN USING THE EXTERIOR HANDLE. THIS SHOULD BE CONSIDERED A SAFETY ISSUE AS IN AN EMERGENCY ITS A GAMBLE WHETHER OR NOT THE DOOR COULD OPEN. WE CURRENTLY JUST USE THE MANUAL DRIVER SIDE DOOR AS THE FIX FIR THIS FROM THE DEALERSHIP IS BETWEEN $1000 - $2000... *TR
THE DOORS ON OUR 2004 SIENNA FREQUENTLY "FREEZE" SHUT AND WE ARE UNABLE TO OPEN THEM AUTOMATICALLY OR MANUALLY. THIS HAPPENS ROUTINELY WHEN THE TEMPERATURES ARE AT OR BELOW FREEZING AND ARE NOT RESOLVED WITH TURNING OFF THE POWER, DOORS, LUBRICATING THE TRACKS OR WARMING UP THE CAR. THE DOORS SPONTANEOUSLY UNLOCK WHEN WE HAVE BEEN DRIVING THE CAR FOR 15MIN-1HOUR. THE UNLOCKING OCCURS WHILE DRIVING AND BELLS SOUND, DASH LIGHTS COME ON. WE'VE TAKEN IT TO THE DEALER, BUT THEY ARE NOT ABLE TO REPLICATE THE PROBLEM, BECAUSE THE ISSUE IS INTERMITTENT AND TEMPERATURE AND TIME DEPENDENT. THIS IS A TREMENDOUS INCONVENIENCE AS WE HAVE A NEWBORN, TODDLER AND TWO SCHOOL CHILDREN AND A SERIOUS SAFETY ISSUE. *TR
POWER SLIDING DOOR ON THE PASSENGER SIDE STOPPED WORKING, SO WE STARTED USING IT MANUALLY. NOW THE DOOR IS LOCKED SHUT AND WON'T OPEN FROM THE INSIDE OR THE OUTSIDE (THE CHILD SAFETY LOCK IS DISENGAGED). I WOULD ATTEMPT TO FIX IT MYSELF, BUT SCREWS ARE LOCATED IN AN AREA YOU CAN ONLY GET TO WITH THE DOOR OPEN. I CAN PARTIALLY PRY THE INTERIOR PANEL, BUT ONLY GIVES ME VERY LIMITED ACCESS. VERY FRUSTRATING! *TR
THE REAR POWER DOOR HATCH WONT STAY OPEN IN COLD WEATHER, IT WILL OPEN AND THEN IMMEDIATELY START TO CLOSE CAUSING SEVERAL HEADS TO BE HIT. THIS HAPPENS EVERYTIME IT IS COLD. ALSO NOW MY REMOTE AND THE INTERIOR BUTTON WONT OPEN THE DOOR AT ALL, IT HAS TO BE DONE MANUALLY. *TR
THE CABLE ON MY 2004 TOYOTA SIENNA SLIDING DOOR SNAPPED. FIRST THE REMOTE BUTTONS FAILED TO OPEN THE DOOR AND THEN SHORTLY AFTER THE DOOR WILL NOT OPEN AT ALL EITHER FROM THE OUTSIDE OR THE INSIDE BECAUSE THE CABLE SNAPPED. I CAN SEE THE BROKEN CABLE UNDERNEATH THE REAR WINDOW. TOYOTA IS TELLING ME THEY WANT ABOUT $2K TO FIX THE PROBLEM. I HAVE READ THAT THIS IS A PRETTY COMMON PROBLEM FOR THIS VEHICLE AND AM SURPRISED THAT THE MANUFACTURER IS NOT OFFERING TO HAVE THE REPAIR FULLY OR AT LEAST PARTIALLY PAID FOR BY THEM. *TR
OUR PASSENGER SIDE REAR DOOR STOPPED OPENING AND CLOSING WITH THE REMOTE OR INSIDE BUTTONS 4 DAYS AGO BUT WE COULD OPEN AND CLOSE IT MANUALLY. AS OF THIS MORNING IT WILL NO LONGER UNLOCK TO ALLOW US TO OPEN THE DOOR. MY CHILDREN ARE REQUIRED TO EXIT THAT SIDE OF THE CAR AT SCHOOL DROP OFF SO THIS IS NOW DANGEROUS FOR THEM TO HAVE TO GET OUT ON THE DRIVER SIDE AND WALK AROUND THE CAR. I ALSO WORRY THAT IF WE WERE IN AN ACCIDENT MY CHILDREN WOULD NOT BE ABLE TO EXIT THE CAR FROM THE RIGHT SIDE. *TR
OUR PASSENGER SIDE REAR DOOR STOPPED OPENING AND CLOSING WITH THE REMOTE OR INSIDE BUTTONS 3 DAYS AGO BUT WE COULD OPEN AND CLOSE IT MANUALLY. AS OF THIS MORNING IT WILL NO LONGER UNLOCK, THEREFORE WE CAN NOT EVEN GET THE DOOR OPEN. MY CHILDREN ARE REQUIRED TO EXIT THAT SIDE OF THE CAR AT SCHOOL DROP OFF SO THIS IS NOW A DANGEROUS FOR THEM TO HAVE TO GET OUT ON THE DRIVER SIDE AND WALK AROUND THE CAR. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DOOR CABLES FOR BOTH THE DRIVER AND PASSENGER SIDES FAILED WITHOUT WARNING. THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE FRONT DOORS OR REAR HATCH. THE DEALER STATED THAT THE CABLES TO THE DOORS WOULD HAVE TO BE REPLACED BUT IT WAS NOT COVERED UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGES WERE 109,182.
THE CABLE ON THE POWER SLIDING DOOR SNAPPED. NOW THE DOOR IS NON-FUNCTIONING AND CAN NOT BE OPENED. *TR
THE DRIVERS SIDE PASSENGER DOOR SOMETIMES WOULD CLOSE ON IT'S OWN AFTER OPENED. I TOOK IT TO DEALERSHIP & OF COURSE WORKED AS NORMAL. IN MAY 2011 I RETURNED TO THE DEALERSHIP, BECAUSE WHILE I WAS OUT SHOPPING THE DOOR WOULD NOT CLOSE, I CLOSED AS BEST I COULD, BUT WOULD OPEN ON IT'S OWN GOING UP A HILL OR ON TURNS. DEALERSHIP SAID MY WARRANTY EXPIRED IN APRIL. THEY COULD NOT GET THE DOOR TO FULLY CLOSE, WHICH MEANT I HAD TO TURN OFF MY POWER DOORS OR THE ALARM WOULD SOUND NON-STOP, THE INSIDE & OUTSIDE LIGHTS WOULD NOT GO OFF. I DRIVE THIS VAN AT RISK OF THE DOOR OPENING AT ANY TIME, BUT, IT'S WHAT I OWN. THE DEALERSHIP AND MYSELF HAS ASKED TOYOTA TO REPAIR, THEY REFUSE - COST $3000.00!!! CABLE, MOTOR, HINGE - ALL RUSTED OUT! I HAVE RESEARCHED THIS PROBLEM ON THE INTERNET AND HAVE FOUND THOUSANDS OF COMPLAINTS ON 2004 & 2005 - SAME ISSUE. THIS SHOULD BE A RECALL BY TOYOTA, PAID BY THEM! WHEN IS SOMEONE GOING TO LISTEN AND MAKE TOYOTA RESPONSIBLE FOR THIS MATTER. I TRAVEL WITH MY DOGS AND YOUNG CHILDREN IN MY VEHICLE, IT HAS ELIMINATED ONE SEAT IN MY VAN, I CAN'T LET ANYONE SIT THERE. NHTSA YOU NEED TO DO SOMETHING FOR ALL OF US THAT ARE HAVING THIS ISSUE AND DON'T HAVE $3,000 TO PAY FOR REPAIR, A REPAIR THAT WE SHOULD NOT HAVE TO PAY ANYWAY! WAKE UP TOYOTA, YOU ARE GONNA BE LOOSING LOTS OF CUSTOMERS OVER THIS ONE, I KNOW IT'S MY LAST TOYOTA, HELLO HONDA OR NISSAN! I WILL NEVER RECOMMEND TOYOTA TO ANYONE. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Toyota Sienna → · Every Sienna year → · How the figures are calculated →