Page 7 of 8 · complaints 301–350 of 400

2010 Toyota RAV4 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Service Brakes, Hydraulic › Pedals and Linkages
Filed Mar 10, 2011MD

2010 TOYOTA RAV 4. CONSUMER WRITES IN COMPLAINT OF THE PEDAL LOCATION *TGW THE CONSUMER STATED THE BRAKE AND ACCELERATOR PEDALS WERE DESIGNED TOO CLOSE TOGETHER WHICH CAUSED HIS FOOT TO BECOME TRAPPED UNDER THE BRAKE PEDAL. THE CONSUMER BELIEVED THE BRAKE PEDAL SHOULD BE REDESIGNED TO ALLOW FOR MORE FOOT CLEARANCE AND PROVIDE SOME LIGHTING TO THE FLOOR AREA. *JB

Tires › Pressure Monitoring and Regulating Systems
Filed Mar 7, 20112,500 milesPA

2010 TOYOTA RAV4 LIMITED EDITION. THE LOW PRESSURE LIGHT COMES ON IN THE DASHBOARD WHEN ALL FOUR TIRES ARE PROPERLY INFLATED. TRI COUNTY TOYOTA BLAMED IT ON THE TIRE PRESSURE IN THE SPARE. THIS PROBLEM IS RECURRING AND CAUSES ONE TO SECOND GUESS THEIR TIRES. THEY DO NOT HAVE A SOLUTION TO FIX THIS PROBLEM. *TR

Fuel System, Gasoline
Filed Mar 3, 201112,200 milesMO

THE CHECK ENGINE LIGHT CAME ON, SO WE TOOK THE CAR TO THE DEALER. GASOLINE HAD ENTERED THE GAS TANK VAPOR RECOVERY SYSTEM AND HAD RUINED IT. THE DEALER ADVISED THAT THIS WAS DUE TO A DESIGN ISSUE AND IS IN THE PROCESS OF INSTALLING A NEW, REDESIGNED GAS TANK AND VAPOR RECOVERY SYSTEM. WHAT WAS TROUBLING TO ME WAS THAT THE VAPOR RECOVERY FILTER TANK, ABOUT 3-4 GALLONS OF CHARCOAL, WAS FILLED WITH GASOLINE. I BELIEVE THIS TO HAVE BEEN A SAFETY HAZARD WORTH REPORTING TO YOU. *TR

Unknown or Other
Filed Feb 9, 20115,508 milesWA

ACCELERATED PROBLEM: I WAS ON MY WAY HOME FROM HAVING MAINTANCE WORK COMPLETED ON CAR. MY FIRST THOUGHT WAS THAT TOYOTA HAD DONE SOME THING THAT CREATED THIS PROBLEM. I WAS COASTING AND BRAKING COMING UP TO STOP LIGHT, WHICH WAS RED, I WAS GOING ABOUT 1-2 MILES PER HOUR, WHEN RPM'S WENT VERY HIGH. COULD NOT STOP CAR WITH ONE FOOT ON BRAKE, NEEDED TO USE BOTH FEET ON BRAKE PEDDLE TO GET CONTROL OF CAR, ALMOST HIT CAR IN FRONT OF ME. I WAS ABLE TO STOP CAR APPRX 1-2 FEET FROM CAR IN FRONT OF ME. BRAKES OR TIRES WERE MAKING VERY LOUD NOISE. MY WIFE SAID THAT TACT WAS STRAIGHT UP, WHICH IS IN THE AREA OF 7-8 THOUSAND RPM'S. MOTOR WAS VERY LOUD. ONCE I HAD CONTROL OF CAR I PUT THE CAR IN NEUTRAL AND CAR WAS STILL ROARING, I TURNED THE MOTOR OF. WHEN LIGHT TURNED GREEN AND CARS IN FRONT OF ME PULLED AWAY, I AGAIN STARTED MY CAR UP AND APPEARED TO RUNNING NORMAL. THE ONLY THING THAT I SAW WAS DIFFERENT WAS A SYMBOL CAME ON DASH BOARD, IN BOTTOM RIGHT SIDE. IT WAS IN YELLOW WITH A CAR AND WAVY TIRE TRACKS WHICH I WAS TOLD WAS THE ABS SYSTEM. THIS LIGHT STAYED ON FOR SEVERAL MINUTES AND WENT OUT. ON 01/17/2011, I TOOK THE CAR BACK TO TOYOTA OF LAKE CITY AND THEY SAID THAT EVERYTHING CHECKED OUT AND COULD NOT FIND ANY PROBLEM WITH CAR AND COULD NOT GET TO DUPLICATE AGAIN. I WAS TOLD THAT I COULD TAKE CAR HOME, BUT FOUND OUT LATER THAT ACCORDING TO TOYOTA RULES, I SHOULD NOT HAVE BEEN ABLE TO DRIVE CAR HOME. TECH WAS TRYING TO GET A HOLD OF TOYOTA HEAD QTRS, BUT I FOUND OUT LATER, TOYOT

Vehicle Speed ControlCrash
Filed Jan 31, 20114,300 milesNY

I WAS AT A COMPLETE STOP AT A RED LIGHT WITH MY FOOT ON THE BRAKE, I WAS STOPPED FOR AT LEAST 10 OR MORE SECONDS. WITH MY FOOT ON THE BRAKE THE RAV4 STARTED TO MOVE. I APPLIED MORE PRESSURE TO THE BRAKE PEDAL, BUT THE CAR CONTINUED FORWARD. I STRUCK THE CAR IN FRONT OF ME. THE ENGINE WAS REVVING LOUDLY. THE CAR CONTINUED FORWARD. I THEN PLACED BOTH FEET ON THE BRAKE PEDAL IN AN ATTEMPT TO STOP THE CAR,I STRUCK THE CAR A SECOND TIME. AT WHICH POINT I WAS ABLE TO GET THE CAR IN PARK. THE ENGINE CONTINUED TO REV FOR A SECOND THEN STOPPED.I MOVED THE CAR A SHORT DISTANCE TO A PARKING LOT. AN ACCIDENT REPORT WAS FILED WITH THE POLICE,AND THE CAR WAS TOWED TO THE TOYOTA DEALERSHIP. TOYOTA WAS CONTACTED AND I AM AWAITING SPX SERVICE SOLUTIONS /EAA TO INSPECT THE CAR AND DOWNLOAD INFORMATION FROM THE EVENT DATA RECORDER. THE ROAD CONDITIONS WERE DRY,WEATHER CLEAR,AIR TEMP. WAS MINUS 6. *TR

Vehicle Speed ControlCrash
Filed Jan 30, 201112,197 milesNY

I WAS DRIVING ALONE INTO THE GERMONDS VILLAGE CONDOMINIUM DEVELOPMENT LOCATED OFF EASTLYN DRIVE NEAR ROUTE 304 IN BARDONIA, NY. I DROVE SLOWLY INTO THE COMPLEX PARKING LOT. I TURNED RIGHT TO PARK IN A SPACE IN FRONT OF A GARBAGE COLLECTION STRUCTURE. WHILE ENTERING THIS SPACE, I WAS DRIVING VERY SLOWLY. I PLACED MY FOOT ON THE BRAKE TO STOP WHEN SUDDENLY THE CAR ACCELERATED, MADE A 'CHANGING-OF-GEAR TYPE SOUND' AND CATAPULTED INTO THE GARBAGE STRUCTURE AT A VERY HIGH RATE OF SPEED. THE STRUCTURE CAUSED THE CAR TO STOP. I PUT THE CAR INTO PARK AND SHUT THE ENGINE OFF. NOTABLY, NEITHER THE DRIVER SIDE OR PASSENGER SIDE AIRBAGS DEPLOYED. I WAS SHAKEN AND VERY SCARED BUT NOT INJURED. THE CAR SUSTAINED HEAVY DAMAGE TO THE FRONT END, FRONT RIGHT SIDE AND THE RIGHT FRONT TIRE. THE STRUCTURE (BRICK SIDES WITH GARAGE DOOR IN MIDDLE) ALSO SUSTAINED HEAVY DAMAGE ESPECIALLY THE BRICKS ON THE RIGHT SIDE THAT CRUMBLED. I NOTIFIED TOYOTA AND AWAIT THEIR ENGINEERING INSPECTION.

Vehicle Speed Control
Filed Jan 27, 20116,598 milesNY

TL*THE CONTACT OWNS A 2010 TOYOTA RAV 4. WHILE DRIVING APPROXIMATELY 5 MPH AND APPROACHING A RED LIGHT, THE CONTACT WAS APPLIED PRESSURE TO THE BRAKE PEDAL BUT THE VEHICLE ACCELERATED. THE CONTACT STATED THE BRAKE PEDAL BECAME VERY STIFF. THE CONTACT WAS ABLE TO SHIFT THE GEAR INTO NEUTRAL AND STOP THE VEHICLE. THE CONTACT TURNED THE IGNITION OFF AND SWITCHED THE GEAR TO PARK. AFTER TURNING THE IGNITION ON, THE VEHICLE CONTINUED AS NORMAL. THE DEALER WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND STATED THE CONTACT NEEDED TO GO THROUGH ARBITRATION. THE FAILURE MILEAGE WAS 6,598.

Trailer Hitches
Filed Jan 12, 2011TN

TL*THE CONTACT OWNS A 2010 TOYOTA RAV-4. THE CONTACT STATED THAT AFTER PURCHASING A VEHICLE THAT CAME EQUIPPED WITH A TOW PACKAGE, HE DECIDED TO HAVE THE TRAILER HITCH ATTACHED AT THE DEALER. PRIOR TO HAVING THE ELECTRICAL HARNESS AND SWITCH MODULE INSTALLED, THE CORPORATE OFFICE ADVISED HIS DEALER NOT TO PERFORM THE WORK DUE TO A KNOWN DEFECT THAT THEY HAVE DISCOVERED. THE DEALER CONTINUED TO DO THE WORK. THE TYPE OF DEFECT HAD NOT BEEN DISCLOSED AND THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE CURRENT MILEAGE ON THE VEHICLE WAS 13,000.

Wheels
Filed Jan 10, 201116,300 milesVA

TL* THE CONTACT OWNS A 2010 TOYOTA RAV 4. THE VEHICLE WAS PARKED AND THE CONTACT WAS ATTEMPTING TO REPLACE THE REAR PASSENGER SIDE TIRE. WHILE UNSCREWING THE LUGS, FOUR OF THE FIVE STUDS ON THE WHEEL FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE STUDS COULD BE REPAIRED BUT WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 16,300.

Vehicle Speed Control
Filed Jan 9, 20119,400 milesOH

ON DECEMBER 24, 2010 MY FATHER EXPERIENCED A THIRD INCIDENT OF UNINTENDED ACCELERATION IN HIS 2010 TOYOTA RAV. DESPITE HAVING ALREADY PERFORMED ALL THE NECESSARY RECALL FIXES, EXTENSIVE TESTING BY 2 TOYOTA DEALERSHIPS AND EVEN HAVING THE ENTIRE GAS PEDAL REPLACED, THE CAR MALFUNCTIONED. THE ENGINE BEGAN TO REV AT A HIGH RATE AS HE SLOWED FOR A 4-WAY STOP. HIS FOOT WAS FIRMLY ON THE BRAKE, NOT THE GAS PEDAL AS TOYOTA LIKES TO CONTEND. THE BRAKE WAS NOT FULLY RESPONSIVE AND HE HAD TO LIFT HIS FOOT FROM THE BRAKE AND DEPRESS IT A SECOND TIME TO BRING THE CAR TO A STOP, THOUGH THE ENGINE CONTINUED TO RACE. HIS FOOT WAS NOT TOUCHING THE ACCELERATOR. HE WAS FORTUNATE TO BE DRIVING AT A SLOW ENOUGH SPEED AND TRAFFIC WAS LIGHT AT THE TIME SO HE WAS ABLE TO AVOID AN ACCIDENT. HE CONTACTED THE DEALERSHIP AND THEY HAVE TESTED THE CAR (AGAIN) AND STILL CAN NOT FIND ANY PROBLEM (AGAIN). NOW THEY SAID THEY NEED TO KEEP THE CAR FOR 4 MORE WEEKS TILL A REP ARRIVES IN THE AREA FOR MORE TESTING. *TR

Vehicle Speed ControlCrash
Filed Jan 9, 20111 milesNJ

I HAVE A TOYOTA RAV 4 2010. SEVERAL TIMES WHEN I HAVE COME TO A STOP AND THEN SHIFTED INTO PARK, THE CAR STARTS TO ACCELERATE ON ITS OWN AS IF IT WERE RACING TOP SPEED.I SLAMMED ON THE BRAKES. I TRIED TO SHIFT INTO NEUTRAL . THE CAR LURCHED FORWARD AND CRASHED INTO THE SNOW BANK IN FRONT OF ME AS I TURNED THE CAR OFF. THIS HAPPENED TWO OTHER TIMES AS I WAS TRYING TO PARK TODAY. I TRIED CALLING THE DEALERSHIP BUT THEY WERE CLOSED. DON'T KNOW WHAT THEY WILL DO. I NEED THE CAR FOR WORK TOMORROW, BUT AM HESITANT TO DRIVE IT ANYWHERE OF COURSE. *TR

Unknown or Other
Filed Dec 22, 201010,500 milesNY

THE 2010 RAV4 ROLLS BACKWARDS WHILE IN DRIVE. I FIRST NOTICED THIS WHILE STOPPED A RED LIGHT IN TRAFFIC. I TOOK MY FOOT OFF THE BRAKE AND THE CAR PROCEEDED TO ROLL BACKWARDS AND DID NOT STOP UNTIL I APPLIED BRAKE PRESSURE. I'VE ALSO EXPERIENCED THIS WHILE STOPPED TO REMOVE MY MAIL FROM MY MAIL BOX AND THE CAR ROLLED BACKWARDS INTO THE ROADWAY WHILE IN DRIVE. IT HAPPENED AGAIN WHEN I WAS IN MY DRIVEWAY THE CAR WHILE IN DRIVE ROLLS BACKWARDS, FREELY, WITH NO SIGN OF STOPPING UNTIL I APPLY BRAKE PRESSURE. THIS IS EXTREMELY DANGEROUS AND UNEXPECTED WHEN IT HAPPENS. MY TOYOTA DEALERSHIP CLAIMS THIS IS NORMAL FOR THIS CAR. FRANKLY, I DON'T FEEL SAFE IN THE CAR. THANKFULLY, NO ONE HAS BEEN INJURED WHEN THIS HAPPENS. I'M NOT SURE IF THE FAILED COMPONENT IS THE DRIVE TRAIN, THE TRANSMISSION OR THE HYDRAULICS. THIS REALLY NEEDS TO BE LOOKED INTO BY SOMEONE BEFORE ANYONE IS KILLED OR INJURED.

Air Bags
Filed Dec 19, 20105,000 milesFL

DATE: 12/19/2010 FROM: [XXX] RE: 2010 TOYOTA RAV 4 LEASE/ AIR BAG SAFETY CONCERN I RECENTLY LEASED A RAV4 FROM YOUR DEALERSHIP. I TRADED A 2007 PRUIS AND HAVE OWNED NUMEROUS TOYOTAS. MY REASON FOR LEASING THE RAV 4 WAS TO MAKE LIFE EASIER AND SAFER FOR MY SPOUSE WHO IS UNDERGOING CANCER TREATMENT. I MADE THIS FACT KNOWN TO MY SALESMAN SONNY ROTHWELL AND BROUGHT HER WITH ME TO TEST HER GETTING IN AND OUT OF THE VEHICLE AND GENERAL COMFORT. THE VEHICLE WAS NOT RUNNING DURING THIS TEST. I DROVE THE VEHICLE APPROXIMATELY 5000 MILES WITHOUT PAYING ATTENTION TO THE DASH WARNING LIGHT REGARDING AIR BAG ACTIVATION. WHEN I FINALLY CHECKED WITH YOUR SERVICE DEPARTMENT, THEY STATED THAT THE AIR BAG LIGHT INDICATES THAT THE AIR BAG IS NOT IN ACTIVE MODE WHEN OFF AND THAT THIS OCCURS WHEN THERE IS NOT ENOUGH WEIGHT IN THE PASSENGER SEAT. I ASKED THE AMOUNT NEEDED TO ACTIVATE THE ON POSITION AND THEY DID NOT KNOW. MY WIFE IS 5 1 AND WEIGHS 86 POUNDS AND I WOULD NEVER HAVE LEASED THIS VEHICLE IF I WOULD HAVE KNOWN SHE WOULD NOT HAVE THE BENEFIT OF AIR BAG SAFETY. AIR BAGS SAVED MY WIFE AND MOTHER IN-LAW SEVERAL YEARS AGO. I CALLED TOYOTA CORPORATE 800 331-4331 AND EXPLAINED MY PROBLEM. THEY STATED THAT IT REQUIRES 90LBS OF WEIGHT TO ACTIVATE AIR BAG AND THAT THIS COULD NOT BE ADJUSTED. REF# 1012030063 I LATER CALLED SERVICE MANAGER DAVID NEWTON AND HE CONFIRMED THE 90 LB WEIGHT REQUIREMENT. HE SUGGESTED I BRING THE CAR IN. PRIOR TO BRINGING THE VEHICLE TO THE DEALER, I TESTED THE FRONT SEAT

Vehicle Speed ControlCrash1 injured
Filed Dec 16, 20108,000 milesNC

TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 5 MPH THE VEHICLE ACCELERATED VERY RAPIDLY. SHE ENGAGED THE BRAKES AND THE VEHICLE CONTINUED TO ACCELERATED AND CRASH INTO A CONCRETE BARRIER. SHE SUSTAINED BRUISES TO HER ARM AND LEG. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED FROM THE FENDER AT AN ANGLE TO THE DRIVER'S SIDE DOOR. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 8,110.

Power Train
Filed Dec 16, 20108,500 milesNC

2010 RAV 4 ACCELERATOR STUCK GOING INTO REVERSE WITH THE RIGHT FOOT SECURELY ON THE BRAKE PEDAL. PLACED CAR IN PARK AND THE CAR HIT RED LINE 7000RPM. LOOKING AT THE ACCELERATOR PEDAL, THERE IS NOTHING TOUCHING THE PEDAL. THE ONLY WAY TO STOP THE ACCELERATION PROBLEM IS TO SHUT ENGINE OFF. STUCK ECM COMPUTER. *TR

Vehicle Speed Control
Filed Dec 15, 2010DC

2010 TOYOTA RAV 4. CONSUMER STATES PROBLEM WITH SUDDEN ACCELERATION. *TGW THE CONSUMER STATED HE WAS STOPPED AT A RED LIGHT WAITING FOR THE LIGHT TO TURN GREEN. THE CONSUMER STATED HE HAD HIS FOOT ON THE BRAKE, WHEN THE VEHICLE SUDDENLY ACCELERATED. THE CONSUMER STATED HE QUICKLY TURNED THE IGNITION KEY TO THE OFF POSITION AND THE ENGINE STOPPED. WHEN HE TURNED THE ENGINE ON AGAIN, THE ACCELERATION RETURNED. *JB

Fuel System, Gasoline
Filed Dec 15, 201027,000 milesNY

TL*THE CONTACT OWNS A 2010 TOYOTA RAV 4. WHILE DRIVING APPROXIMATELY 20 MPH THE GASOLINE TANK STARTED LEAKING AND THE GASOLINE ODOR WAS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THAT THERE WAS A HOLE IN THE FUEL TANK WHICH NEEDED TO BE REPAIRED. THE TECHNICIANS STATED THAT THE VEHICLE HIT DEBRIS WHICH COULD HAVE DAMAGED THE VEHICLE. THE CONTACT STATED THAT THERE WAS NO DEBRIS ON THE ROAD. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

Vehicle Speed ControlCrash
Filed Dec 2, 20108,000 milesNC

I WAS GOING ABOUT 4 MPH AROUND A GROCERY STORE PARKING LOT AND THE VEHICLE MADE A LOUD ROARING NOISE AND ACCELERATED. I WAS UNABLE TO STOP ACCEPT FOR A CONCRETE POST IN THE PARKING LOT. I HAD NO CONTROL AND NO BRAKES. THIS INCIDENT HAS LEFT ME WITHOUT A VEHICLE FOR USE. THIS IS DETRIMENTAL TO MY DAILY ROUTINE INCLUDING THE CARE OF MY 93 YEAR OLD FATHER WHO HAS DOCTORS APPOINTMENTS AND OTHER NEEDS THAT REQUIRE A VEHICLE. I HAVE ONLY HAD THE CAR FOR 6 MONTHS AND CANNOT AFFORD TO MAKE CAR PAYMENTS OR PAY $40.00 FOR CAR RENTAL. IT WILL BE OVER 3 WEEKS BEFORE THE DEALERSHIP WILL CHECK ELECTRONIC BOX/THE CAR AND WAS TOLD THAT IT WOULD BE AN ADDITIONAL 3 WEEKS BEFORE I WOULD BE CONTACTED. I WILL NOT BE GIVEN A RENTAL UNTIL PROOF IS DETERMINED. *TR

Air Bags › Frontal › Sensor/Control Module
Filed Dec 1, 20109,300 milesFL

TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT HIS PASSENGER WEIGHS 78 POUNDS AND WHENEVER SHE WAS IN THE PASSENGER SEAT THE AIR BAG LIGHT FAILED TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE PERSON SITTING IN THE FRONT SEAT SHOULD BE 80 POUNDS OR MORE BEFORE THE AIR BAG LIGHT WOULD ILLUMINATE. THEY ALSO WERE UNABLE TO ADJUST THE SEAT IN ANY MANNER REGARDING THE AIR BAG LIGHT IN ORDER TO ACTIVATE THE ON POSITION. THE MANUFACTURER STATED THAT SHE WAS NOT THE CORRECT WEIGHT AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 9,300. UPDATED 01/14/11*LJ UPDATED 02/02/11 *CN

Vehicle Speed ControlCrash
Filed Nov 30, 2010300 milesNY

TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE ACCELERATED SUDDENLY ON TWELVE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FIVE TIMES BUT THE FAILURE COULD NOT BE DUPLICATED. THE LATEST OCCURRENCE RESULTED IN THE VEHICLE JUMPING THE CURB AND HITTING A TREE. THE FAILURE ONLY OCCURRED WHEN THE VEHICLE WAS TRAVELING AT A SLOW SPEED OR COMING TO A STOP; THE VEHICLE WAS DIFFICULT TO STOP. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS APPROXIMATELY 71,000.

Vehicle Speed ControlCrash1 injured
Filed Nov 29, 20108,000 milesNC

TL*THE CONTACT OWNS A 2010 TOYOTA RAV 4. WHILE THE CONTACT WAS DRIVING 5 MPH, THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED INTO A WALL OF CONCRETE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE TECHNICIAN WILL REPAIR THE BODY WORK ONLY. THE CONTACT CALLED THE MANUFACTURER WHO STATED AN INVESTIGATOR WOULD BE SENT TO INSPECT THE VEHICLE. THE CONTACT WAS BRUISED AND SLIGHTLY INJURED. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. UPDATED 01/14/11*LJ

Vehicle Speed Control
Filed Nov 29, 201020,808 milesVA

TOYOTA RAV4 2009. ELECTRONIC SPEED CONTROL MALFUNCTION. UNIT CONTINUES TO BLINK ON AN OFF WITH NO CONTROL OF THE SPEED OF THE VEHICLE. AT THE SAME TIME THE SLIPPERY ROAD SYMBOL SHOWS UP AND FOR NO REASON (ROAD IS PERFECTLY DRY AND NORMAL). INSTRUMENT PANEL SHOWS NO OTHER SIGNS OF ABERRANT BEHAVIOR. *TR

Vehicle Speed ControlCrash1 injured
Filed Nov 23, 20108,000 milesNC

TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE MOVING THROUGH A PARKING LOT 4 MPH THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE UNTIL IT CRASHED INTO A STONE POOL. THE VEHICLE WAS TOWED FROM THE SCENE TO THE DEALERSHIP. THE VEHICLE SPEED DID NOT INCREASE ENOUGH TO CAUSE THE AIR BAGS TO DEPLOY. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN RECALL CAMPAIGN NUMBER 10V017000, WHICH WAS RELATED TO THE VEHICLE SPEED CONTROL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 8000.

Service Brakes, Hydraulic
Filed Nov 10, 2010900 milesCA

MY NEW 2010 TOYOTA RAV4 MAKES SQUEAKING NOISE FROM THE REAR WHEEL WHILE I APPLY BRAKE AFTER A COLD START. THE NOISE GOES AWAY AFTER APPLYING THE BRAKES COUPLE OF TIMES. *TR

Power Train › Automatic Transmission
Filed Nov 10, 2010406 miles00

WHILE DRIVING MY TOYOTA RAV 4 BUILD SEP/2010, COMPLIANCE OCT 2010 AT 20KM PER HOUR, AUTOMATIC, I WAS BEGINNING TO BRAKE GENTLY AND MOVE INTO NEUTRAL WHEN THE ENGINE REV UP AT 8000 RPM. I COMPLETED THE MANEUVER TO PUT THE CAR IN NEUTRAL (WITHIN MILLISECONDS OF THE PROBLEM HAPPENING) AND AFTER WATCHING THE CLOCK SHOWING 8000 RPM FOR 1 SECOND I TURNED THE CAR OFF. I DID NOT SUFFER ANY INJURIES, BUT I HAVE BAD DREAMS ABOUT IT. MY WIFE WAS IN THE CAR AT THE TIME AND SHE ALSO WITNESSES THE EVENT. TOYOTA IS INVESTIGATING... *TR

Service Brakes, HydraulicCrash
Filed Nov 7, 201019,994 milesUT

WHILE DRIVING IN HEAVY TRAFFIC ON CITY SIDE STREET, VEHICLE IN FRONT STOPPED, I ATTEMPTED TO DO THE SAME, BUT UNSUCCESSFULLY. MY VEHICLE WAS A RENTAL AND RENTAL COMPANY REPLACED IT WITH AN IDENTICAL VEHICLE. SUBSEQUENT EXPERIMENTATION WITH SAID REPLACEMENT SHOWED WHAT I BELIEVE IS A WEAKNESS IN THE ELECTRONICALLY CONTROLLED BRAKE SYSTEM. WITH ONE APPLICATION OF THE BRAKE PEDAL A CERTAIN PERCENTAGE OF BRAKE POWER IS AVAILABLE, WITH A CLOSELY FOLLOWED SECOND APPLICATION, THE PERCENTAGE OF AVAILABLE BRAKING POWER IS INCREASED, AFTER A THIRD, EVEN MORE. THE BRAKING POWER AVAILABLE AFTER THE FIRST APPLICATION IS LOW, EVEN WITH FULL PEDAL APPLICATION. THIS CONSTITUTES A HAZARD IN THE EVENT OF A NEED FOR FULL BRAKING POWER. IT IS MOST LIKELY THAT A PERSON ENCOUNTERING A SITUATION AS I FOUND MYSELF IN WOULD DO WHAT I DID, I.E. APPLY MAXIMUM PRESSURE TO THE BRAKE PEDAL ONLY TO FIND THAT BECAUSE OF THE LOW AVAILABLE BRAKING POWER THE VEHICLE, PERSON, OR ANIMAL WOULD NOT ESCAPE DAMAGE OR INJURY.

Vehicle Speed Control
Filed Oct 9, 20106,200 milesMD

MY 2010 TOYOTA RAV4 WAS STOPPED AT A TRAFFIC LIGHT, WITH MY FOOT ON THE BRAKES. THE CAR SLOWLY BEGAN ACCELERATING DESPITE NORMAL PRESSURE BEING APPLIED TO THE BRAKES, AND THEN SUDDENLY THE ENGINE BEGAN REVVING LOUDLY AND THE CAR BEGAN TO ACCELERATE MORE QUICKLY. THE CAR ACCELERATED TO PERHAPS A FEW MILES AN HOUR INTO THE INTERSECTION BEFORE I WAS ABLE TO STOP IT BY APPLYING HEAVY PRESSURE ON THE BRAKES AND ALSO APPLYING THE PARKING BRAKE. AFTER I WAS ABLE TO STOP THE CAR, THE ENGINE CONTINUED TO REV INCREASINGLY LOUDLY FOR SEVERAL MORE SECONDS (WITH OBVIOUS POWER THAT I COULD EASILY FEEL TRYING TO OVERCOME THE BRAKES I WAS APPLYING) UNTIL I WAS ABLE TO SHUT THE ENGINE OFF WITH THE IGNITION SWITCH. THE INCIDENT DID NOT RESULT IN AN ACCIDENT. BEING IN A BUSY AND DANGEROUS INTERSECTION, I DECIDED TO RESTART THE CAR AND DRIVE IT WITH EXTREME CAUTION TO A SAFE AREA TO PARK. WHEN RESTARTED, THE CAR OPERATED NORMALLY AND PRESENTED NO FURTHER PROBLEMS. THE CAR'S AIR CONDITIONING AND SATELLITE RADIO WERE OPERATING AT THE TIME OF THE INCIDENT. WEATHER CONDITIONS WERE CLEAR AND SUNNY, AND THE ROADS WERE DRY. THE CAR DOES HAVE A RUBBER ALL-WEATHER FLOOR MAT ON THE DRIVER'S SIDE, WHICH WAS SECURED BY HOOKS INSTALLED BY THE TOYOTA DEALERSHIP WHERE I PURCHASED THE CAR. THE EDGE OF THE FLOOR MAT IS SEVERAL INCHES AWAY FROM THE ACCELERATOR PEDAL WHEN IT IS FULLY DEPRESSED, AND THE MAT ITSELF WILL NOT PHYSICALLY MOVE OR SLIDE EVEN WHEN PURPOSEFULLY TRYING TO MOVE IT WITH FORCE. I'M ABSOLUTELY

Vehicle Speed ControlCrash
Filed Oct 7, 20104,600 milesVA

MY ADULT DAUGHTER WAS SLOWLY BACKING OUT OF OUR DRIVEWAY IN OUR 2010 TOYOTA RAV4. THE CAR SUDDENLY ACCELERATED. THE CAR WENT OUT OF CONTROL AND THE FRONT SIDE OF THE CAR HIT SOME ROCKS CAUSING THE BUMPER TO BREAK. *TR

Service Brakes, HydraulicCrash
Filed Oct 5, 2010800 milesUT

VEHICLE WAS AT THE STOP SIGN FOR THE HIGH SPEED TRAIN. THE VEHICLE WAS REARENDED BY A TRUCK. BRAKES WERE APPLIED, THE BRAKES FAILED AND THE VEHICLE CONTINUED TO GO TOWARDS THE RAILROAD CROSSING WITH APPROACH OF THE HIGH SPEED TRAIN. THE DRIVER IN DESPERATION MADE A U-TURN STILL TRYING TO STOP THE VEHICLE. IN DESPERATION THE GEAR WAS SHIFTED TO PARK AND THE KEY REMOVED, THE VEHICLE CONTINUED TO ROLL JUMPED THE CURB AND FORTUNATELY RAN INTO TREE WHICH STOPPED THE VEHICLE. THE VEHICLE BODY DAMAGE IS BEING REPAIRED. *TR

Visibility › Rear Window Wiper/Washer
Filed Sep 30, 2010ME

I PURCHASED A 2010 TOYOTA RAV4 JANUARY 2010. LIVING IN MAINE, WINTER DRIVING IS UNAVOIDABLE. MY COMPLAINT IS ABOUT THE REAR WINDSHIELD WIPER, WHICH IS DESIGNED TO CLEAR THE WINDOW FROM THE DRIVER'S SIDE TO THE PASSENGER SIDE. UNFORTUNATELY, THE SNOW GETS TRAPPED BY THE MOUNTED SPARE TIRE AND STOPS THE BLADE. TO CLEAR THE REAR WINDOW, I HAVE TO EXIT THE CAR AND MANUALLY CLEAR OUT THE SNOW, WHICH DOES NOT SOLVE THE PROBLEM WHEN IT CONTINUES TO SNOW. I BELIEVE THIS CREATES A DANGEROUS SITUATION, EITHER BECAUSE MY FIELD OF VISION IS RESTRICTED OR BECAUSE I HAVE TO EXIT THE CAR IN DANGEROUS ROAD CONDITIONS. I REPORTED THIS TO TOYOTA CORP. AND TO MY LOCAL DEALER AND WAS TOLD NOTHING COULD BE DONE TO FIX THIS PROBLEM. *TR

Service Brakes, Hydraulic › Pedals and Linkages
Filed Sep 30, 20101,500 milesTN

TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHEN HE DEPRESSED THE BRAKE PEDAL, THE VEHICLE ACCELERATED. THE FAILURE OCCURRED FIVE TIMES. THE CONTACT STATED THAT IF HIS FOOT WAS POINTED TO THE RIGHT WHEN HE DEPRESSED THE BRAKE PEDAL, IT WOULD TOUCH THE ACCELERATOR PEDAL. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE DEALER WHO STATED THAT THEY HAD NO INFORMATION ON THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 1,500. UPDATED 01/04/11*LJ THE CONSUMER STATED NO REPAIRS TO CORRECT THE PROBLEM ARE AVAILABLE. UPDATED 01/10/11

Power Train › Automatic Transmission
Filed Sep 24, 20107,500 milesVA

MY VEHICLE IS A 2010 TOYOTA RAV4-V6 WITH AUTOMATIC TRANSMISSION. WHILE COASTING OR MAINTAIN A LOW SPEED OF APPROXIMATELY 5MPH, I PRESS THE ACCELERATOR AND THE VEHICLE HESITATES ABOUT 3-5 SECONDS. DURING THE HESITATION, THE ENGINE REVS HIGH AND THE CAR DOES NOT ACCELERATE. AT THE END OF THE HESITATION, THE TRANSMISSION GOES INTO GEAR WITH A THUD AND A JERK TO THE CAR. I WAS INVOLVED IN THREE NEAR-MISS ACCIDENTS WHILE TRYING TO MERGE INTO TRAFFIC SINCE THE VEHICLE WOULD NOT MOVE FOR THE 3-5 SECONDS OF HESITATION. I SEARCHED THE PROBLEM ON THE INTERNET AND FOUND SIMILAR PROBLEMS WITH OTHER RAV4 OWNERS. *TR

Service Brakes, Hydraulic
Filed Sep 19, 2010700 milesNY

I BOUGHT THE 2010 TOYOTA RAV4 THIS JULY. THE CAR WAS FINE UNTIL TODAY, SEPTEMBER 19TH, 2010. TODAY AT 11:45 AM, I WAS BRAKING AS I APPROACHED THE RED LIGHT GOING AT 25MPH. WHEN I PRESSED THE BRAKE THE CAR CONTINUED TO ACCELERATE. I PRESSED THE BRAKE EVEN HARDER, THE CAR JUMPED THE LIGHT, AND EVEN THOUGH THE CAR DID SLOWED, I HAD TO SLAM IN ORDER TO COME TO A COMPLETE HALT. I THEN PULLED OVER AND RESTARTED THE ENGINE. ALTHOUGH THERE WAS NO ACCIDENT I WAS VERY SCARED. AT 4:30 PM THE SAME DAY, I JUST EXITED THE HIGHWAY AND WAS COMING TO THE RED LIGHT. I WAS BRAKING AT 25MPH, YET THE CAR CONTINUED TO ACCELERATE. I HAD TO SLAM THE BRAKES EXTREMELY HARD AND ALTHOUGH IT DID COME TO A COMPLETE STOP, I HEARD THE ENGINE REVVING. AGAIN I WAS VERY SCARED. NO ACCIDENTS OCCURRED. *TR

Vehicle Speed ControlCrash1 injured
Filed Sep 13, 20102,300 milesFL

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT WAS BRAKING FROM 15 MPH AND ATTEMPTING A LEFT TURN WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND CRASHED INTO THE MEDIAN. THE CONTACT IMMEDIATELY SHUT OFF THE ENGINE AND THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE CONTACT WAS INJURED AS A RESULT OF THE CRASH. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS NEITHER REPAIRED NOR DIAGNOSED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 23,000.

Power Train
Filed Sep 12, 201039,000 milesPA

I WAS DRIVING MY 2007 TOYOTA RAV4 UP A MOUNTAIN DIRT ROAD IN WORLDS END STATE PARK IN SULLIVAN COUNTY PA. I WAS TRAVELING APPROX 15 MPH. I HIT THE BRAKE TO SLOW DOWN WHEN THE THROTTLE SUDDENLY WENT TO FULL ACCELERATION. I PRESSED HARD ON THE BRAKE, PUT THE TRANSMISSION INTO NEUTRAL, STOPPED THE VEHICLE AND SHUT OFF THE ENGINE. I PRESSED THE GAS PEDAL A FEW TIMES AND RESTARTED THE ENGINE. EVERYTHING SEEMED FINE. THE SAME THING OCCURRED ON THE WAY DOWN THE MOUNTAIN. THIS TIME I WAS IN LOW GEAR AND THE BRAKE WOULD NOT HOLD THE VEHICLE. IT TOOK ME A FEW SECONDS TO SHIFT INTO NEUTRAL AND SHUT OFF THE ENGINE. THE ROAD TOOK A SHARP TURN TO THE RIGHT, WHICH IS WHY I HIT THE BRAKE TO SLOW DOWN, AND I JUST MANAGED TO STOP SHORT OF GOING OFF THE ROAD INTO THE TREES. I HAD NO FURTHER PROBLEMS ON MY TRIP HOME. I TOOK THE CAR TO THE TOYOTA DEALER WHEN I RETURNED BUT THEY COULD FIND NO PROBLEM. THE ONLY FAULT CODE IN THE SYSTEM WAS FOR THE BATTERY WHICH WAS OK WHEN THEY CHECKED IT. *TR

Power Train › Automatic Transmission
Filed Sep 11, 2010148,603 milesVA

AFTER 148,603 MILES ON MY 2002 RAV4, THE TRANSMISSION BEGAN SHIFTING BACK & FORTH BETWEEN 1ST & 2ND GEAR WITH VIOLENT SHAKING. SHIFTING FROM DRIVE TO REVERSE ALSO CAUSED VIOLENT/LOUD CLUNKING. A SCANNER WAS USED TO RETRIEVE TROUBLE CODES WHICH YIELDED A P0755 CODE (SHIFT SOLENOID MALFUNCTION). UPON RESEARCH ON VARIOUS TOYOTA RAV4 FORUMS I FOUND MANY OTHERS WITH SAME SYMPTOMS. *TR

Engine and Engine Cooling
Filed Sep 7, 20103,100 milesOH

ON SEPTEMBER 1 I WAS DRIVING IN A CONGESTED AREA APPROACHING AN INTERSECTION WITH STOPPED TRAFFIC. AS I WAS APPLYING MY BRAKES I SUDDENLY FELT MY 2010 TOYOTA RAV4 LURCH FORWARD - AT FIRST I THOUGHT I HAD BEEN HIT FROM BEHIND, BUT A QUICK GLANCE IN MY REARVIEW MIRROR INDICATED THE CAR BEHIND ME WAS STILL AT A SAFE DISTANCE. I QUICKLY TURNED OFF MY RADIO TO HEAR MY ENGINE ROARING AS I WAS CONTINUING TO APPLY THE BRAKES. I THEN PUT THE RAV4 IN NEUTRAL WHILE THE ENGINE CONTINUED TO ROAR. ONCE IN NEUTRAL, THE RAV4 CAME TO A STOP. I THEN DEPRESSED THE ACCELERATOR SEVERAL TIMES AND THE ENGINE SETTLED DOWN. AS I APPROACHED THE INTERSECTION I WAS TRAVELING AT A SLOW RATE OF SPEED. WHEN I APPLIED THE BRAKES THE RAV 4 WAS SLOWLY COMING TO A STOP UNTIL I FELT THE CAR LURCH FORWARD. ONCE I BEGAN APPLYING THE BRAKES I DID NOT TAKE MY FOOT OFF THE BRAKE PEDAL, NOR DID I APPLY ANY PRESSURE TO THE ACCELERATOR. IN ADDITION, MY CARPET MAT WAS SEVERAL INCHES AWAY FROM THE ACCELERATOR PEDAL AT ALL TIMES. IN MY MIND, THIS IS CLEARLY AN ACCELERATION ISSUE THAT EASILY COULD HAVE RESULTED IN AN ACCIDENT IF I HAD NOT PUT THE TRANSMISSION INTO NEUTRAL. I ALSO FILED A COMPLAINT WITH TOYOTA. THE TOYOTA CASE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Vehicle Speed Control
Filed Sep 1, 20102,400 milesMD

TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. WHEN THE VEHICLE STOPPED THE VEHICLE ACCELERATED AND LUNGED FORWARD. HE STATED THAT THE BRAKES WERE ENGAGED HARDER FOR THE VEHICLE TO BE STOPPED. THE CONTACTED STATED THAT IT WAS A STRUGGLE TO GET THE VEHICLE TO STOP. HE STATED THAT THE FAILURE HAPPENED THREE TIMES AND IT'S ALWAYS OCCURRED AFTER THE VEHICLE STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER AFTER THE FIRST FAILURE OCCURRED AND THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,400. THE CURRENT MILEAGE WAS APPROXIMATELY 3,000. UPDATED 12/7/10 *CN

Vehicle Speed ControlCrash
Filed Aug 24, 20107,000 milesNY

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED HE WAS STRUCK IN THE PASSENGER SIDE BY ANOTHER VEHICLE GOING 30 MPH. THE SIDE CURTAIN AIR BAGS DEPLOYED BUT NOT THE FRONTAL AIR BAGS. AFTER THE CONTACT WAS STRUCK, THE VEHICLE BEGAN TO ABNORMALLY ACCELERATE. THE CONTACT WAS UNABLE TO STOP THE VEHICLE DESPITE HIS ATTEMPTS IN ABRUPTLY APPLYING THE BRAKES. THE VEHICLE DROVE OVER SEVERAL CURBS AND PROCEEDED TO ACCELERATE UP A HILL. THE CONTACT WAS ABLE TO STEER THE VEHICLE BUT COULD NOT BRING THE VEHICLE TO A STOP. THE VEHICLE DID NOT STOP UNTIL ALL FOUR TIRES WERE FLAT. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS AVAILABLE. THE MANUFACTURER ADVISED THEY WOULD SEND AN ENGINEER TO FURTHER INSPECT THE NATURE OF THE FAILURE. THE VEHICLE WAS TOWED TO A SALVAGE FACILITY. THE FAILURE AND CURRENT MILEAGE WAS 7,000.

Service Brakes, Hydraulic
Filed Aug 9, 20101,900 milesCT

TL*THE CONTACT OWNS A 2010 TOYOTA RAV4 . WHILE DRIVING 25 MPH, THE CONTACT APPLIED THE BRAKES AND THERE WAS MINIMAL VIBRATION CAUSING THE BRAKES NOT TO ENGAGE. THE CONTACT THEN SHIFTED INTO NEUTRAL GEAR WHEN THE ENGINE RPMS INCREASED. THE VEHICLE LUNGED FORWARD WHEN THE CONTACT APPLIED THE BRAKES WITH EXTREME FORCE AND STOPPED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THEY WOULD PERFORM A DIAGNOSTIC TEST AND LET HIM KNOW WHAT CAUSED THE FAILURE TO OCCUR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 1900. THE CONSUMER STATED HE WAS APPROACHING A TRAFFIC LIGHT AT AN INTERSECTION. HIS SPEED WAS 25 MPH, GOING UP A GRADE. THE ROAD CONDITIONS WERE DRY. WHEN HE APPLIED THE BRAKE PEDAL, IT WAS SOFT WITH A FINE VIBRATION. UPDATED EVOQ 09/22/10 UPDATED 10/21/10. *LJ UPDATED 10/25/10

Engine and Engine Cooling
Filed Jul 23, 2010100 milesMN

I HAVE A TOYOTA 2010 RAV4, BUT PRESUMED ALL NEW TOYOTA VEHICLES, ENCOURAGE RECIRCULATING TOXIC GASES IN A CLOSED VEHICLE. TOYOTA'S AUTOMATIC CLIMATE CONTROL SYSTEM AUTOMATICALLY PUTS THE AIR ON RECIRCULATE EVERY TIME THE CAR IS STARTED. REGARDLESS OF INSIDE / OUTDOOR TEMP; REGARDLESS OF HUMID OR DRY; REGARDLESS OF EVERYTHING THE AIR IS ALWAYS ON RECIRCULATE WHENEVER THE CAR IS STARTED. TOYOTA CLAIMS THAT THE CAR AUTOMATICALLY SENSES AND ADJUSTS ACCORDING TO CONDITIONS - BUT THIS IN NOT TRUE! THE CAR ALWAYS STARTS AND STAYS ON RECIRCULATE. KNOWING THE HAZARDS AND RECOMMENDATIONS FOR SAFETY LEVELS OF THE TOXIC GASES THAT ACCUMULATE IN A CLOSED CAR (SUCH AS, HTTP://WWW.SNOPES.COM/MEDICAL/TOXINS/BENZENE.ASP), TOYOTA'S CURRENT AIR SYSTEM IS PROVING HAZARDOUS TO EVERYONE'S HEALTH! THIS TERRIBLE FEATURE CAN NOT BE TURNED OFF. TOYOTA'S AUTOMATIC SYSTEM FOR AIR CONTROL IS NOT RESPONSIVE TO CONDITIONS BUT INSTEAD ENCOURAGES PASSENGERS TO REMAIN CAPTIVE WITH RECIRCULATING TOXIC GASES AND IS IN FACT DETRIMENTAL TO EVERYONE'S HEALTH. (NO SPECIFIC 'INCIDENT DATE', ONGOING) THANKS! *TR

Vehicle Speed Control
Filed Jul 23, 20106,450 milesOH

AT APPROXIMATELY 5:00 PM ON JULY 19TH, 2010, OUR TOYOTA RAV 4 (MODEL YEAR 2010 MILEAGE 6450) EXPERIENCED AN INCIDENT OF UNINTENDED ACCELERATION. DRIVING HOME WITH 4 MEMBERS OF THE FAMILY, WE APPROACHED AN INTERSECTION AND THE DRIVER BEGAN TO APPLY THE BRAKE. THE ROADWAY WAS CROWDED, SO OUR SPEED WAS FORTUNATELY MINIMAL (APPROXIMATELY 25 MPH). WHILE APPLYING THE BRAKE, THE ENGINE SUDDENLY BEGAN TO REV AT A HIGH RATE, THE DRIVER SAID THE CAR WAS NOT RESPONDING WELL TO THE BRAKE AND WE MAY NOT STOP IN TIME AS WE APPROACHED THE INTERSECTION. INSTINCTIVELY, I LOOKED AT THE DRIVER'S FOOT TO SEE IF THERE WAS SOME PROBLEM WITH HIM HITTING THE GAS PEDAL, BUT COULD CLEARLY SEE BOTH FEET AND ONLY THE BRAKE BEING APPLIED. THE DRIVER PUMPED THE BRAKE, LIFTING HIS FOOT FROM THE BRAKE AND REAPPLYING; WE JOLTED FORWARD HE LIFTED HIS FOOT FROM THE BRAKE OF THE REVVING CAR AND THEN REAPPLIED THE BRAKE. THE ENGINE SUDDENLY SLOWED AND RETURNED TO A NORMAL IDLE AND WE WERE ABLE TO STOP WITHOUT HITTING ANYONE. WE DID NOT FILE A POLICE REPORT, BUT CONTACTED THE DEALER THE FOLLOWING MORNING AND WERE INSTRUCTED TO BRING THE CAR IN FOR INSPECTION THE FOLLOWING DAY. NOT SURPRISINGLY, AS THEY APPEAR INCAPABLE OF DETECTING THE PROBLEM WITH THEIR DIAGNOSTICS, NO PROBLEM WAS FOUND AND WE WERE ASKED TO RECLAIM THE CAR A FEW DAYS LATER. WE TOLD THE DEALERSHIP THAT WE CONSIDER THIS LEASED CAR TO BE UNSAFE AND DO NOT WANT ANYTHING TO DO WITH THE CAR AND WISHED TO RETURN IT AS IT IS CLEARLY DEFECTIVE. 4 MEMBERS

Vehicle Speed Control
Filed Jul 21, 201012,000 milesNY

INCIDENT = CAR 2010 TOYOTA RAV4 UNINTENDED ACCELERATION HAPPENED 3 TIMES. FIRST TIME IT HAPPENED BEFORE I BROUGHT CAR TO SERVICE STATION FOR RECALL REPAIR .SECOND TIME IT WAS AFTER RECALL. THIRD TIME HAPPENED JUST ON JULY 18 2010 ABOUT 9 PM. I WAS STANDING AT TRAFFIC LIGHT WHEN RPM WENT UP AND CAR START MOVING FORWARD. I PUT IT IN NEUTRAL AND HAD TO TURN OFF THE IGNITION BECAUSE RPM STILL WERE VERY HIGH. PLEASE ADVISE WHAT SHOULD I DO. MY WIFE AND KIDS DRIVING MY CAR SOMETIMES AND I KNOW FOR SURE THAT THEY WOULD GET IN AN ACCIDENT IF THAT PROBLEM HAPPENS WITH THEM. DAMAGE RESULTING = MORAL DISTRESS FOR ME. MY WIFE EXPERIENCED THAT ALL 3 TIMES, VERY DEPRESSED AND SCARED TO EVEN BE IN THE CAR, NEVER MIND DRIVING IT. CAR WAS SERVICED IN MILLENNIUM TOYOTA FOR ACCELERATION RECALL. I NEED AN ADVICE WHERE CAN I CHECK THIS CAR BECAUSE IT LOOKS LIKE TOYOTA IS UNABLE TO IDENTIFY THE SOURCE OF THE PROBLEM. I ALSO WOULD LIKE TO GET DATA RELATED TO INCIDENT FROM THE CAR COMPUTER BY SECOND PARTY BEFORE TOYOTA WOULD DO THE SERVICE BECAUSE WHEN I BROUGHT MY CAR FOR RECALL I WAS TOLD THAT THEY HAD TO FLASH THE COMPUTER. MY UNDERSTANDING OF FLASHING COMPUTER IS THAT MEMORY WAS FLASHED AND OLD INFORMATION IS NOT RECOVERABLE. PLEASE ADVISE. *TR

Vehicle Speed Control
Filed Jul 21, 2010230 milesOH

AFTER HAVING HAD TWO EVENTS OF SUDDEN ACCELERATION IN AN 2007 TOYOTA RAV4, THE DEALER, METRO TOYOTA, TALKED US UNTO TRADING IN THE 2007, FOR A BRAND NEW 2010 RAV4, AFTER ASSURING US THAT THERE WERE NO SIMILAR COMPLAINTS WITH THE 2010 MODEL. WE DROVE THIS CAR FOR ABOUT 230 MILES, WHEN ON JUNE 20 ,2010, A MILE AFTER EXITING THE FREEWAY, WITH MY WIFE IN THE PASSENGER SEAT, I WAS COMING UP TO A RED LIGHT,GOING DOWN A SLIGHT SLOPE,ON THE ROAD,WHEN THE CAR ENGINE SURGED. I PUT THE GEAR IN NEUTRAL, DROVE THE CAR PARALLER AND NEAR SOMEBODY'E DRIVEWAY, PUT THE CAR IN PARK, AND WAS PREPARING TO GO KNOCK ON THE DOOR OF THE HOMEOWNER TO ASK HIM/HER TO COME AND WITNESS THE,RPMS, WHEN THE CAR SURGING STOPPED. I CAREFULLY DROVE THE CAR HOME. I DID NOT CALL THE DEALER THAT EVENING. THE NEXT DAY, I WAS GOING TO A NEARBY GROCERY, PREPARING TO GET INTO A LEFT TURNING LANE, APPROACHING A RED LIGHT, AGAIN GOING DOWN A SLIGHT INCLINE ON THE ROAD, MY FOOT ON THE BRAKE, WHEN I FELT THE ENGINE REV UP STRONGLY. I PRESSED HARD ON THE BRAKE, PUT THE GEAR IN NEUTRAL, LIFTED UP THE HAND BRAKE, AND A GOT OUT OF THE CAR FOR A WHILE HOPING TO SPOT A POLICE CAR OR HAVE SOMEONE ELSE COME AND WITNESS THIS TERRIBLE EVENT. SEEING NO ONE WILLING TO STOP, I GOT BACK IN THE CAR, AGAIN PRESSED MY FOOT ON THE BRAKE, BUT THE RPMS REMAINED ABOVE 5000. AFTER WAITING ONE MORE MINUTE, THE SPEED OF THE ENGINE CAME DOWN TO NORMAL, I PICKED UP THE REQUIRED ITEMS AT THE GROCERY STORE, AND RETURNED TO MY HOME NEARBY. I CALLED T

Vehicle Speed Control
Filed Jul 2, 20109,752 milesUT

ON SUNDAY, JUNE 27 2010, WE WERE TRAVELING DOWN A CROWDED CANYON IN OUR 2010 TOYOTA RAV4. (WE PREVIOUSLY BROUGHT THE VEHICLE IN TO OUR LOCAL DEALERSHIP PURSUANT TO THE SAFETY RECALL.) MY HUSBAND WAS DRIVING WHILE I WAS SEATED BESIDE OUR TODDLER IN THE BACK SEAT. ALL OF A SUDDEN IT SOUNDED LIKE SOMEBODY FLOORED THE ACCELERATOR. MY HUSBAND BECAME ALARMED AS HE NOTICED THE RPMS IMMEDIATELY RAMPED UP. WE LURCHED FORWARD. MY HUSBAND'S FOOT WAS NOT EVEN ON THE ACCELERATOR. FORTUNATELY, SINCE MY HUSBAND WAS ABOUT TO BRAKE, WE WERE ABLE TO NARROWLY AVOID A COLLISION WITH THE VEHICLE AHEAD OF US. WE CONTACTED OUR LOCAL DEALERSHIP TO INSPECT THE NEW TOYOTA. THEY COULDN'T IDENTIFY THE CAUSE OF THE INCIDENT, BUT THEY DID INDICATE THAT IT MAY HAVE BEEN A FLOOR MAT PROBLEM. WE EXPLAINED THAT THE ACCELERATOR DID NOT SEEM STUCK AND THAT WE WERE TRAVELING AT AN EXTREMELY SLOW RATE OF SPEED AND THEN UNINTENTIONALLY ACCELERATED. WE CONTINUED TO BE CONCERNED AND SO WE CONTACTED TOYOTA. THEY EXPLAINED THAT THE DEVICE INSTALLED PURSUANT TO THE SAFETY RECALL WAS INTENDED TO ASSIST THE ACCELERATOR IN RETURNING TO AN IDLE POSITION. HOWEVER, AS WE EXPLAINED, THE ACCELERATOR WAS IN AN IDLE POSITION WHEN THIS INCIDENT OCCURRED. WE CONTINUE TO BE SCARED TO DEATH TO DRIVE OUR NEW TOYOTA RAV4. THIS MATTER HAS RECENTLY BEEN REFERRED TO ARBITRATION. *TR

Power Train
Filed Jun 30, 2010900 milesPA

TOYOTA RAV4 BASE AWD UNINTENDED ACCELERATION. WHEN ATTEMPTING TO STOP AT A TRAFFIC LIGHT, THE CAR SLOWED DOWN BUT KEPT MOVING FORWARD EVEN WITH THE BRAKE PRESSED ALL THE WAY TO THE FLOOR. I SHIFTED TO NEUTRAL, AND THE ENGINE ALL OF SUDDEN REVVED UP TO A HIGH RPM AND MADE A LOUD ROAR EVEN THOUGH THE ACCELERATOR PEDAL WAS NOT PRESSED. *TR

Tires
Filed Jun 22, 2010200 milesVA

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE VEHICLE HAS TOYO TIRES, MODEL NUMBER A20, AND LINE SIZE 225/65/R 17. THE CONTACT STATED THE LOW TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT FOUND THE REAR PASSENGERS TIRE WAS FLAT AND THERE WAS A SCREW PUNCTURING THE TIRE. AFTER CHECKING THE REMAINING TIRES, HE FOUND THAT THE REAR DRIVERS TIRE PRESSURE WAS ABOVE 50 PSI. THE DOT DECAL STATED THAT 32 POUNDS WAS THE RECOMMENDED PSI FOR REAR AND FRONT TIRES. THE CONTACT STATED THE TIRE PRESSURE WAS IN EXCESS OF 50 POUNDS. THE DEALER WAS NOT NOTIFIED. THE CONTACT STATED THAT TIRES REGISTERING THAT HIGH IN NUMBERS SHOULD BE INSPECTED THOROUGHLY. THE FAILURE AND CURRENT MILEAGES WERE 200.

Vehicle Speed Control › Accelerator PedalCrash
Filed Jun 17, 20102,796 milesNY

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED WHILE STOPPED AT A TRAFFIC STOP WITH THE BRAKES DEPRESSED, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARNING, CRASHING INTO A POLE. THE CONTACT WAS NOT INJURED. THE VEHICLE SUSTAINED SUBSTANTIAL FRONT END DAMAGE. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING AN INVESTIGATOR FROM THE MANUFACTURER TO FURTHER ASSESS THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,796. UPDATED EVOQ 08/05/10 *JB

Vehicle Speed Control
Filed Jun 16, 2010452 milesNH

TL* CONTACT OWNS A 2010 TOYOTA RAV 4. THE CONTACT STATED WHILE DRIVING AT 35 MPH DOWNHILL, THERE WAS AN UNUSUAL INCREASE IN ENGINE RPMS AND THE VEHICLE SUDDENLY ACCELERATED UP TO SPEEDS OF 45 MPH WITHOUT WARRANT. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND ADVISED THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT BELIEVED THE FAILURE TO BE A SEVERE SAFETY PROBLEM. THE FAILURE MILEAGE WAS 452 AND THE CURRENT WAS UNKNOWN.

Unknown or Other
Filed Jun 9, 2010DC

2010 TOYOTA RAV4. CONSUMER WRITES IN REGARDS TO HIS ONGOING PROBLEM WITH VEHICLE RELATED TO UNINTENDED ACCELERATION*TGW NOTE: LETTER FROM SENATOR JACK REED BUT WAS NOT RECEIVED IN THE FORM OF A CONTROLLED CONGRESSIONAL *TGW THE CONSUMER DID NOT EXPERIENCE ANY FAILURE. HE WOULD LIKE TO RETURN HIS VEHICLE DUE TO THE RECENT NEWS REPORTS REGARDING THE SUDDEN ACCELERATION IN WHICH HE DOES NOT FEEL SAFE DRIVING THE VEHICLE.*JB UPDATED 08/30/11.8JB

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Toyota RAV4 → · Every RAV4 year → · How the figures are calculated →