Page 5 of 8 · complaints 201–250 of 400

2010 Toyota RAV4 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Suspension
Filed Nov 11, 201445,120 milesCA

WHEN DRIVING AT ABOUT 45-50 MPH LOST CONTROL AS VEHICLE STARTING SHAKING UP AND HAD A NEAR MISS CRASH ON I 5 N DRIVING TO LA. DECIDED TO PULL OVER AND EXIT OUT AND TOOK AN INTERNAL ROAD DRIVING AT 30 MPH AND RETURNED HOME. UPON INVESTIGATION FOUND THAT LAST SAFETY CALL REPAIR FOR REAR SUSPENSION REPAIR WAS PERFORMED ADDING SOME EPOXY TO TIGHTEN UP AND DID NOT FIX THE ISSUE. LOOKS LIKE FREE OF CHARGE REPAIR DONE BY DEALER IS NOT WORKING. I HOPE THOROUGH INVESTIGATION IS PERFORMED AS THE FIX SEEM TO NOT WORK AND STILL CAN CAUSE CRASH. LOOKS LIKE THE PROBLEM STILL PERSISTS: BACKGROUND THE ORIGINAL PROBLEM INVOLVED A WOBBLING REAR SUSPENSION ARM THAT COULD, OVER TIME, RUST OUT. THAT COULD LEAD TO A SUSPENSION FAILURE AND, IN A WORST-CASE SCENARIO, A CRASH. THE MAKER HAS SINCE DISCOVERED THAT THE NUTS IT USED TO ADJUST THE ALIGNMENT OF THE REAR WHEELS ON THE TWO VEHICLES DURING THE AUGUST 2012 RECALL WERE NOT TIGHTENED PROPERLY. THE MAKER HAS NOTIFIED THE NHTSA IT WILL NOW HAVE TO RECALL THE SAME 780,000 VEHICLES TO INSPECT FOR DAMAGE. THE NUTS WILL NOW BE PROPERLY TIGHTENED AND TOYOTA WILL TAKE THE ADDITIONAL STEP OF SEALING THE REAR LOWER SUSPENSION ARMS WITH AN EPOXY COATING DESIGNED TO PREVENT CORROSION. *TR

Electrical System
Filed Oct 11, 2014128,000 milesCA

THE DRIVERS SIDE WINDOW SWITCHES ARE AND HAVE BEEN STICKY. A COUPLE OF MONTHS AGO THE PASSENGER WINDOW FAILED TO ROLL UP AND WOULD NOT ROLL UP WITH FORCE. I SAW THE RECALLS TO THE YEAR PRIOR TO MY CAR MAKE YEAR AND IT'S VERY SIMILAR. I THINK THE SAME ISSUE EXISTS IN THE 2010 RAV 4S. *TR

SteeringCrash1 injured
Filed Oct 6, 201489,125 milesCO

THE ELECTRONIC POWER STEERING (EPS) FAILED ON MY 2010 TOYOTA RAV-4 TODAY ON THE INTERSTATE AND THE RESULTING CRASH ALMOST KILLED ME. I'M 53 YEARS OLD, MY RAV-4 HAS ALWAYS HAD ROUTINE MAINTENANCE AND IS IN GOOD CONDITION, NOT ABUSED AND ALWAYS WELL TAKEN CARE OF. WITHOUT WARNING TODAY WHILE TRAVELING AT ABOUT 60 MPH ON THE INTERSTATE THE STEERING WHEEL STARTED VIBRATING AND SHARPLY TURNING LEFT-RIGHT-LEFT-RIGHT FOR ABOUT 5 SECONDS WITH A GRINDING AND SHAKING NOISE IN THE FRONT END OF THE VEHICLE. I USED ALL MY STRENGTH TO KEEP THE CAR POINTED STRAIGHT WHILE TRYING TO SLOW DOWN AND NOT CAUSE AN ACCIDENT. THEN THE CAR SHARPLY VEERED LEFT AND HIT (HARD) A 5-FOOT CONCRETE BARRIER WALL SEPARATING THE INTERSTATE LANES. AS THIS WAS OCCURRING A RED TRIANGLE WARNING LIGHT CAME ON THE DASHBOARD WITH AN EXCLAMATION POINT. AFTER THE ACCIDENT I LOOKED IN THE TOYOTA RAV-4 OWNERS MANUAL, AND IT INDICATED AN "EPS MALFUNCTION". THE VEHICLE SUSTAINED MAJOR DAMAGE (INSURANCE ESTIMATE STILL PENDING, PROBABLY ABOUT $8,000). MORE IMPORTANTLY HOWEVER, I BELIEVE IF THE CONCRETE RETAINING WALL HADN'T BEEN THERE MY VEHICLE WOULD HAVE TURNED LEFT, ROLLED OVER INTO APPROACHING ON-COMING TRAFFIC FROM THE OTHER SIDE OF THE INTERSTATE AND POTENTIALLY CAUSED MUCH GREATER SAFETY RISK TO ON-COMING TRAFFIC AND DAMAGE. IT WAS VERY FORTUNATE THAT THE WALL WAS THERE. I SUSTAINED BACK INJURIES. THERE WAS ALSO A WITNESS IN BACK OF ME WHO SAW THE ENTIRE THING WITH THE ERRATIC STEERING AND RESULTING ACCIDENT; HE STOPP

Suspension
Filed Oct 1, 2014PA

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION) THAT SUPERSEDES RECALL NHTSA CAMPAIGN NUMBER: 12V373000 (SUSPENSION). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Suspension
Filed Sep 25, 2014NY

TL* THE CONTACT OWNS A 2010 TOYOTA RAV 4. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V383000 (SUSPENSION), HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Suspension
Filed Sep 15, 2014VA

LETTER FROM CONGRESSMAN FORBES ON BEHALF OF CONSTITUENT REGARDING A RECALL BY TOYOTA ON THE TOYOTA RAV 4 (MAIL REPLY TO CHESTERFIELD, VA OFFICE - ATTN: JOAN FALLON). *SMD TOYOTA RECEIVED REPORTS FROM DEALERS INDICATING THAT SOME CONSUMERS EXPERIENCED SYMPTOMS OF THE RECALL ISSUE AFTER BEING INSPECTED OR REPAIRED. UPON INVESTIGATION, IT WAS DISCOVERED THAT SOME INSPECTIONS WERE NOT ADEQUATE AND PORTIONS OF THE REPAIR PROCEDURE MAY NOT HAVE BEEN PERFORMED CORRECTLY. TOYOTA DEVELOPED A REVISED INSPECTION AND REMEDY PROCEDURE. THE CONSUMER STATED HE HAD ISSUES WITH THE TIRES, THAT REQUIRED SEVERAL WHEEL ALIGNMENTS.

Suspension
Filed Sep 5, 2014AK

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V383000 (SUSPENSION) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

Engine
Filed Aug 6, 201440,055 milesNY

ON 07/06/14 THE CAR SUDDENLY AND UNEXPECTEDLY ACCELERATED AT FULL THROTTLE WHILE STOPPED . CAR MOVED TOWARD MOTORCYCLE STOPPED AHEAD OF ME AT THE TRAFFIC SIGNAL EVEN THOUGH I WAS PUSHING HARD ON THE BRAKE. IF I HAD NOT TURNED THE IGNITION OFF I WOULD HAVE HIT THE MOTORCYCLE. TODAY 08/06/14 AT APROX. 20 MPH THE SAME THING HAPPENED. AS I WAS SLOWING FOR A TRAFFIC LIGHT, THE CAR ACCELERATOR WENT TO FULL THROTTLE UNCONTROLLABLY RUNNING THROUGH A RED LIGHT. *TR

Suspension
Filed Aug 6, 201440,000 milesCT

I RECEIVED AN URGENT SAFETY RECALL NOTICE FROM TOYOTA IN DECEMBER 2013, (SAFETY RECALL #COJ), AFFECTING THE REAR LOWER SUSPENSION ARMS (NO. 1) ON JANUARY 2, 2014 I HAD AN APPOINTMENT TO REPLACE TIRES, AND MADE AN APPOINTMENT FOR THE NEXT AVAILABLE DATE TO DO THE RECALL ON JUNE 6, 2014. ON ARRIVAL FOR THE APPOINTMENT ON JUNE 6, GREENTREE TOYOTA IN DANBURY, CT TOLD ME THEY DID NOT HAVE PARTS FOR THE RECALL AND WOULD LET ME KNOW WHEN THE PARTS CAME IN (SHOULD BE A FEW WEEKS ACCORDING TO THE SERVICE TECH) TO DO THE RECALL REPAIRS. SINCE THEN I HAVE NOT RECEIVED ANY INFORMATION AS OF TODAY AUGUST 6 2014. I WANT TO FILE THIS COMPLAINT BECAUSE I BELIEVE THAT TOYOTA HAS FAILED OR IS UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE TIME. *TR

Suspension
Filed Aug 5, 2014CA

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 12V373000 (SUSPENSION) AND 13V383000 (SUSPENSION); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER PLACED THE CONTACT ON A WAITING LIST BEHIND HUNDREDS OF OTHER CONSUMERS. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Suspension
Filed Jul 28, 2014KS

2010 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO THE REAR LOWER SUSPENSION ARMS RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED, THE PARTS WERE ON NATIONAL BACK ORDER. *JB

Suspension
Filed Jul 14, 2014MD

MANY MONTHS AGO, TOYOTA HAD A SAFETY RECALL RELATED TO THE REAR LOWER SUSPENSION ARMS... SUPPOSEDLY, TOYOTA REPAIRED THE PROBLEM, WHEN IN ACTUALLY THE PROBLEM WAS NOT REPAIRED SO THERE WAS A SECOND SAFETY RECALL. THAT WAS MONTHS AGO. I HAVE REPETITIVELY CONTACTED THE DEALERSHIP AND I AM NOT RECEIVING ANY TYPE OF COMMUNICATION FROM TOYOTA... HOW CAN I GET THIS FIXED BECAUSE I'M CONCERNED ABOUT THIS PROBLEM ESPECIALLY SINCE I HAVE A ONE YEAR OLD SON. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Suspension
Filed Jul 3, 2014VA

RECEIVED A RECALL NOTICE IN APRIL 2014 STATING PROBLEM WITH REAR LOWER SUSPENSION ARM. TRYING TO GET IT FIXED BUT LOCAL DEALERS HAVING TROUBLE GETTING PART AND EPOXY SEALANT. RECALL NOTICE INDICATES POSSIBILITY OF LOSS OF VEHICLE CONTROL AND A CRASH IF THE ARM SEPARATES. IS IT SAFE TO CONTINUE TO DRIVE THE CAR? *TR

Suspension
Filed Jul 2, 2014VT

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V383000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Suspension
Filed Jul 2, 2014MA

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V383000 (SUSPENSION). THE CONTACT STATED THAT SHE HAD CONTACTED THE DEALER AND THE MANUFACTURER NUMEROUS TIMES AND THERE WAS NO DATE AVAILABLE FOR WHEN THE PARTS WILL BE AVAILABLE FOR THE REPAIRS. THE CONTACT FELT THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE.

Suspension
Filed Jun 27, 201419,000 milesCT

WE RECENTLY RECEIVED THE REAR LOWER SUSPENSION ARMS 2ND RECALL. I PURCHASED THE CAR USED IN APRIL 2013, AND WAS NOT TOLD OF A RECALL. I WOULD LIKE TO UNDERSTAND IF THE FIRST ONE HAD ALREADY BEEN ISSUED. SINCE PURCHASING THE CAR IT HAS NOT FELT STABLE IN THE REAR, EVER. WE BROUGHT IT IN ONCE PREVIOUSLY AND THEY SAID THE PROBLEM WAS FIXED. THIS TIME I WAS TOLD BY ONE DEALERSHIP THE PART TO REPAIR THE RECALL WAS NOT AVAILABLE, AND THEN TOOK TO A DEALERSHIP 2 WEEKS LATER WHERE THEY INFORMED US WE DID HAVE THE RUST PROBLEM. THEY "REMEDIED" WITH EPOXY, BUT SAID BRING BACK IF A "PROBLEM". THE CAR STILL DOES NOT DRIVE RIGHT OR FEEL STABLE. I BOUGHT THIS CAR TO DRIVE OUR GRANDCHILDREN AND NOW FEEL EXTREMELY UNSAFE IN THIS VEHICLE. WHAT CAN BE DONE TO CORRECT THIS SITUATION, SO I CAN FEEL SECURE IN THE CAR I AM DRIVING. I FEEL THIS IS A LEMON ISSUE, AS EVERY TIME WE DRIVE IT WE ARE STILL AT RISK. *TR

Suspension
Filed Jun 26, 2014MD

2010 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO REAR LOWER SUSPENSION ARMS RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED, THE PARTS WAS NOT AVAILABLE, AND WAS PLACED ON A WAITING LIST. *JB

Suspension
Filed Jun 26, 2014NY

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE IN ORDER TO REPAIR RECALL NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE. THE VEHICLE CURRENT MILEAGE WAS 103,000.

Suspension
Filed Jun 25, 2014MA

2010 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO THE REAR LOWER SUSPENSION ARM RECALL NOTICE PROBLEMS. *SMD THE DEALER INFORMED THE CONSUMER, THE PART WAS NOT AVAILABLE, AND SHE WAS PLACED ON A WAITING LIST. *JB

Suspension
Filed Jun 17, 2014CO

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL PERTAINING TO THE SUSPENSION. THE AUTHORIZED DEALER STATED THAT THE PARTS WERE NOT AVAILABLE AFTER THE CONTACT HAD ALREADY SCHEDULED AN APPOINTMENT FOR THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Service Brakes, HydraulicCrash
Filed Jun 13, 201424,000 milesMA

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE. THERE WAS NO PERSONAL INJURY. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE BLACK BOX DATA DETECTED THAT THE BRAKES WERE NOT FAULTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. THE CONSUMER STATED IT WAS NOT THE FIRST TIME, SHE AND HER HUSBAND EXPERIENCED BRAKE FAILURE, WITH THE VEHICLE CONTINUING TO ACCELERATE. THE DEALER INFORMED THE CONSUMER, THAT AN UPDATE ON THE BRAKES HAD NOT BEEN MADE. THE CONSUMER STATED SHE NEVER RECEIVED ANY TYPE OF NOTIFICATION, TO HAVE SERVICE DONE.

Unknown or Other
Filed Jun 13, 2014PA

RECALL ~ NO PARTS WILL BE AVAILABLE FOR WEEKS HELLO, I RECEIVED NOTICE OF A RECALL FROM TOYOTA TWO WEEKS AGO. WHEN ATTEMPTING TO GET IT FIXED WITHIN A 51 MILE RADIUS ON JUNE 13, I WAS TOLD BY THREE DEALERS THAT TOYOTA DOES NOT HAVE THE PARTS AVAILABLE. NONE OF THE ESTABLISHMENTS ARE ABLE TO REPAIR THE VEHICLES BECAUSE TOYOTA IS VERY SLOW IN SUPPLYING THE PARTS. I WOULD IMAGINE THAT THEY ARE STILL MAKING NEW CARS AND WOULD ACTUALLY HAVE THE PARTS AVAILABLE. CAN THIS PLEASE BE ADDRESSED. THIS IS MY ONLY VEHICLE AND IT NEEDS TO SAFE TO DRIVE. THANK YOU FOR ALL THAT YOU DO TO ASSIST CONSUMERS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 1/6/2014 *JS

Suspension
Filed Jun 13, 2014MD

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION) HAD EXCEEDED A REASONABLE AMOUNT OF TIME IN ORDER TO PERFORM THE REPAIRS. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER HAD ALSO BEEN MADE AWARE OF THE DELAY AND WOULD NOT PROVIDE A TIME FRAME WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCE THE FAILURE. UPDATED 8/12/14*CN

Unknown or Other
Filed Jun 10, 2014AZ

WE HAVE RECEIVED 3 RECALL NOTICES FOR ISSUE(S) WITH OUR 2010 RAV 4 GOING BACK TO AT LEAST OCTOBER 2012 ALL PERTAINING TO THE SAME ISSUE. SEVERAL WEEKS AGO WE RECEIVED THE LAST ONE. CALLED OUR LOCAL TOYOTA DEALER AND SET AN APPOINTMENT TO HAVE IT FIXED. APPT. WAS SET FOR JULY 2, 2014 AS THEY INDICATED THEY HAD A NUMBER TO FIX AND THAT WAS THE EARLIEST DATE. AT THAT TIME I WAS ASSURED THAT THE PARTS WERE ALL IN AND THERE WOULD BE NO PROBLEMS EXCEPT THAT IT WAS AN ALL DAY ISSUE AND WOULD HAVE TO LEAVE THE VEHICLE. ON SAT. JUNE 7, 2014 I WAS CALLED BY THE DEALER AND THEY INDICATED THAT THEY WOULD HAVE TO CANCEL THAT PORTION OF THE APPT. AS THEY HAD NO MORE PARTS AND COULD NOT SEEM TO BE ABLE TO GET ANY MORE AND WERE NOT SURE IF / WHEN THEY WOULD BE GETTING MORE. THIS IS UNACCEPTABLE>. *TR

Suspension
Filed Jun 6, 201435,000 milesMI

TOYOTA HAS SENT OUT TWO RECALLS (#COJ AND CSJ). I HAVE CALLED THE DEALERSHIP TWICE FOR THE LATEST RECALL, #CSJ, AND TWICE THE DEALER HAS SAID THEY ARE OUT OF PARTS. WHEN I CALLED TOYOTA DIRECTLY, THEY STATED THERE WERE NOT ENOUGH REPLACEMENT PARTS MADE AND ARE WAITING FOR MORE. HOW CAN THIS HAPPEN? THIS IS ABSOLUTELY TERRIBLE HOW TOYOTA HAS HANDLED THIS SITUATION. FIRST, THEY COULDN'T PROPERLY REPAIR THE FIRST RECALL. SECONDLY, THEY DON'T MAKE ENOUGH PARTS TO COVER THE RECALL. *TR

Suspension
Filed Jun 5, 2014MA

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V383000 (SUSPENSION) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Suspension
Filed Jun 4, 2014ID

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V383000(SUSPENSION). THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED IN A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THERE WERE NO FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY.

Suspension
Filed May 31, 201432,735 milesMI

HAD RECALL ON TOYOTA RAV 4 FOR REAR LOWER SUSPENSION ARMS. TOOK IT BACK TO THE DEALER FOR REPAIR, THEY DIDN'T HAVE THE PARTS AND HAVE TO RESCHEDULE WHEN THE PARTS COME IN. THIS IS WHAT TOYOTA SAID WILL BE DONE TO REPAIR IT: IF ANY RUST IS FOUND ON THE INTERNAL THREADED PORTION OF THE ARM(S), THE ARM WILL BE REPLACED. AFTER THE INSPECTION OR REPLACEMENT THE REAR SUSPENSION ALIGNMENT WILL BE SET AND THE ARMS WILL BE SEALED WITH AN EPOXY. LABELS WILL ALSO BE APPLIED STATING THE ARM IS NO LONGER ADJUSTABLE. HOW ARE ALIGNMENTS GOING TO BE MADE TO THE REAR SUSPENSION IF THEY ARE NOT ADJUSTABLE? IS IT GOING TO BE AT OWNERS EXPENSE TO REPLACE BOTH REAR LOWER SUSPENSION ARMS TO REALIGN THE REAR END? THE DEALER COULDN'T ANSWER THAT QUESTION. THEY JUST A VOIDED ME WHEN WE PICK THE CAR UP LATER. *TR

Suspension
Filed May 8, 201439,000 milesMI

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED WHILE TRAVELING AT VARIOUS SPEEDS, THERE WAS A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE SWAYED FROM LEFT TO RIGHT. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V383000 (SUSPENSION). THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED THE RIGHT SUSPENSION ARM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

Suspension
Filed May 6, 201434,000 milesKY

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHEN DRIVING 30 MPH AND BELOW, THE VEHICLE WOULD DRIVE ROUGHLY. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V373000 (SUSPENSION) AND 13V383000 (SUSPENSION) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE VEHICLE WAS NOT REPAIRED OR INSPECTED TO DETERMINE THE EXACT CAUSE OF THE SUSPENSION ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

Suspension
Filed May 6, 2014LA

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V373000 (SUSPENSION) AND 13V383000 (SUSPENSION) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SteeringCrash
Filed May 5, 201419,500 milesIL

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE DRIVER LOST CONTROL WHILE MAKING A TURN AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 19,500.

Suspension
Filed May 1, 2014WI

RECEIVED NOTIFICATION OF RECALL DUE TO REAR LOWER SUSPENSION ARMS OVER 6 MONTHS AGO. HAVE BEEN WAITING FOR REMEDY FROM TOYOTA WHICH OBVIOUSLY NEVER CAME. STARTING TO HEAR NOISE FROM THE SIDE AND REAR OF VEHICLE. NO ACCIDENT AS OF YET, BUT AM NOT WILLING TO WAIT ANY LONGER. COMPLETELY IRRESPONSIBLE ON TOYOTA'S PART . SHAME ON YOU - DOES SOMEONE HAVE TO GET HURT OR WORSE BEFORE YOU STEP UP AND FIX THIS PROBLEM. MY FIRST AND LAST TOYOTA BUY. *TR

Structure › BodyCrash
Filed Apr 25, 201437,230 milesMD

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WAS INVOLVED IN A CRASH WHERE THE AIRBAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE AIR BAGS WERE REPLACED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,230 AND CURRENT MILEAGE WAS 45,000. UPDATED 06/05/14*LJ THE CONSUMER STATED THE INCIDENT OCCURED ON MARCH 29TH. THE DRIVER WAS EXITING FROMA DRIVE THROUGH AT A BANK, DRIVING 5MPH. A SECOND VEHICLE CRASHED INTO THE FRONT RIGHT SIDE OF THE CONSUMER'S VEHICLE. THE CONSUMER STATED THE VEHICLE WAS POORLY REPAIRED. THE VEHICLE WAS TRADED IN. UPDATED 06/09/2014 *JS

Engine and Engine Cooling
Filed Apr 9, 201425,000 milesNJ

CLUNKING NOISE WHEN TURNING THE VEHICLE, A KNOCK OR RATTLE NOISE FROM ENGINE .. *TR

Suspension
Filed Apr 8, 2014CA

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 12V373000 (SUSPENSION) AND13V383000 (SUSPENSION) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE BOTH REPAIRS WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Vehicle Speed Control
Filed Apr 8, 201443,000 milesIL

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY AND INDEPENDENTLY ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 43,000. UPDATED 5/29/14*CN

Suspension
Filed Apr 7, 2014MD

TL* THE CONTACT OWNS A 2010 TOYOTA RAV 4. THE CONTACT STATED THAT HE RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE SERVICED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THERE ARE NO FAILURES AT THIS TIME.

Suspension
Filed Mar 30, 201437,000 milesIL

NOTHING HAS HAPPENED YET OTHER THAN I THINK THIS HAS CAUSED MY TIRES TO WEAR PREMATURELY AND AM WORRIED THIS REPAIR IS TAKING EXTREMELY LONG TO GET REPAIRED. I NEED NEW TIRES AND ALIGNMENT BUT WILL NEED ANOTHER WHEN MY REPAIR GETS DONE. I THINK TOYOTA SHOULD REPAIR AND REPLACE ALIGNMENT AND TIRES FOR FREE. TIRES DID NOT WEAR EVEN. FOUND OUT FROM DEALER NEW TIRES ARE REQUIRED. 6/32 OUTER EDGE OF TIRE AND CENTER OF TIRE BUT 2/32 ON INNER EDGE OF TIRE. *TR

Vehicle Speed ControlCrash
Filed Mar 18, 201465,000 milesVA

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE AT APPROXIMATELY 5 MPH, THE VEHICLE UNEXPECTEDLY ACCELERATED TO 55 MPH. THE BRAKE PEDAL WAS ENGAGED NUMEROUS TIMES HOWEVER, THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE THEN CRASHED INTO A NEARBY PARKING SIGN AND A TREE. THE CONTACT SUSTAINED NO INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Suspension
Filed Mar 14, 2014NY

TL- THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE AUTHORIZED DEALER STATED THAT THEY DO NOT HAVE A REMEDY TO REPAIR THE VEHICLE AT THIS TIME. THE CONTACT WAS TO BE NOTIFIED WHEN THE REMEDY IS READY.THE CONTACT RECEIVED NOTIFICATION OF A TOYOTA RECALL NUMBER: (CSJ AND COJ) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DYD

Air Bags
Filed Mar 14, 201465,000 milesGA

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED ON AND OFF SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V014000 (AIR BAGS AND SEATS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65000.

Suspension
Filed Mar 6, 2014PA

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT SHE WAS VERY CONCERNED ABOUT HER SAFETY SINCE THE MANUFACTURER HAD NOT MADE THE PARTS AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

Vehicle Speed ControlCrash
Filed Feb 25, 201466,400 milesIL

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A RECURRING RAPID ACCELERATION FAILURE. THE CONTACT WAS SITTING AT A LIGHT, AND WHEN SHE REMOVED HER FOOT FROM THE BRAKE, TO MOVE UP SLIGHTLY THE VEHICLE MOVED VERY FAST AND FORWARD AND HIT THE VEHICLE IN FRONT OF HER. THE VEHICLE BACKED UP AND SHE HIT THE VEHICLE AGAIN. THE MANUFACTURER WAS CONTACTED, WHO DETERMINED THAT THEY WOULD PROVIDE AN EXTENSIVE INSPECTION OF THE VEHICLE. THE MANUFACTURER LATER ADVISED THE CONTACT THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,400. UPDATED 04/30/14*LJ

Suspension
Filed Feb 19, 201430,100 milesFL

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR END OF THE VEHICLE BEGAN SHAKING CONTINUOUSLY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V383000 (SUSPENSION) HOWEVER, THE REMEDY PART WAS NOT AVAILABLE FOR THE CONTACT TO HAVE THE REPAIR PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 30,100.

Suspension
Filed Feb 19, 2014NY

TL-THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED TWO RECALL NOTICES; RECALL NHTSA CAMPAIGN ID NUMBER: 13V383000 (SUSPENSION) AND NHTSA CAMPAIGN ID NUMBER: 12V373000 (SUSPENSION). HE WAS ADVISED BY A DEALER THAT HIS VIN WAS ASSOCIATED WITH ONE OF THE TWO RECALLS. AN AUTHORIZED DEALER ADVISED THE CONTACT THAT HAD TO RESCHEDULE TWO ADDITIONAL APPOINTMENTS NONE OF WHICH WERE HONORED SINCE THE PARTS WERE ONLY AVAILABLE PRIOR TO THE APPOINTMENTS BUT NO LONGER AVAILABLE WHEN HE ARRIVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF SEVERAL ATTEMPTS MADE TO HONOR THE RECALL. THERE ARE NO FAILURES AT THIS TIME. RK UPDATED 3/28/14*CN *TR

Engine
Filed Jan 29, 201448,320 milesCA

AFTER COMPLETING A 5 BLOCK DOWNHILL DRIVE IN SECOND GEAR WITH LITTLE USE OF EITHER THE ACCELERATOR OR THE BRAKE, I THEN BRAKED AS I TURNED INTO MY GARAGE IN ORDER TO PARK MY VEHICLE. AS I ENTERED MY GARAGE AND WHILE STILL BRAKING AND AT SLOWING SPEED THE VEHICLE'S ENGINE SUDDENLY ACCELERATED AND THE VEHICLE LURCHED FORWARD VIOLENTLY. I IMMEDIATELY APPLIED HEAVY BRAKE PRESSURE AND UP SHIFTED IN AN ATTEMPT TO TAKE THE VEHICLE OUT OF GEAR. MY BRAKING MAY HAVE SLOWED, BUT DID NOT STOP, THE VEHICLE'S FORWARD ACCELERATION. WHEN I PUT THE VEHICLE INTO PARK, THE WHEELS LOCKED, FORWARD PROGRESS STOPPED (JUST IN FRONT OF THE BACK WALL OF MY GARAGE), AND I SHUT THE ENGINE OFF USING THE IGNITION SWITCH. I DID NOT THINK OF TRYING TO TURN OFF THE IGNITION SWITCH FIRST AND I DID NOT HAVE TIME FOR DIFFERENT OPTIONS; I HAD ONLY A FEW SECONDS TO GET THE VEHICLE UNDER CONTROL OR IT WOULD HAVE HIT THE BACK WALL OF MY GARAGE. ONCE THE ENGINE WAS STOPPED, I WAITED A FEW SECONDS, RESTARTED THE VEHICLE (WHICH STARTED NORMALLY), AND THEN BACKED INTO MY PARKING SPACE. I HAVE NOT USED THE VEHICLE SINCE. THE CONSUMER STATED HE EXPERIENCED SUDDEN ACCELERATION TWICE IN 4 YEARS. UPDATED 04/08/14

Structure › BodyCrash
Filed Nov 21, 201330,000 milesCA

AFTER TAKING TWO SHORT 90 DEGREE TURNS AT A PARKING FLOOR (4TH FLOOR), THE VEHICLE WAS HALF WAY IN THE PARKING SLOT WHEN IT SUDDENLY PICKED UP SPEED AND CRASHED INTO WIRE CABLES AND A CONCRETE POST. THIS TYPE OF SPEED HAD HAPPENED TWICE IN THE PAST WITHIN THREE MONTHS OF PURCHASING THE CAR AS A NEW VEHICLE (BROUGHT IN JAN 2010). AFTER THE 2ND SUCH INCIDENT THE VEHICLE WAS TAKEN TO THE DEALER. THEY COULD NOT DUPLICATE THE ISSUE. THE VEHICLE HAD BEEN TAKEN IN THE PAST FOR GPS CHECK AS WELL. SUBSEQUENTLY THE VEHICLE WAS ASKED TO BE BROUGHT IN FOR A RECALL SERVICE AND THAT WAS COMPLETED AS WELL. THIS INCIDENT WAS THE NEXT TIME WHEN TRYING TO BRAKE TO COME TO A SLOW SPEED IT PICKED UP SPEED. WROTE TO TOYOTA WITH ALL DETAILS BUT THEY SAY THAT THEY COULD NOT DUPLICATE THE ISSUE AND THE VEHICLE DOES NOT SEEM TO HAVE FAULTS. OUR CONCERN IS JUST THAT - THEY CANNOT DUPLICATE THE ISSUE WHICH MEANS IT CAN HAPPEN ANYTIME WITHOUT ANY WARNING. WE ARE 100% SURE THIS WAS NOT DRIVER ERROR AND THAT IT WAS IDENTICAL TO THE PAST INSTANCES. TOYOTA EXPECTS US TO DRIVE THIS VEHICLE WE BELIEVE HAS SOME FORM OF A FAULT. THEY WERE NOT WILLING TO DRIVE IT TO AND FROM THE TEST LOCATION EVEN AFTER THEY SAY THE TEST REVEALED NO FAULTS - THEY HAD IT TOWED BOTH WAYS. THIS IS A PURE SAFETY ISSUE AND THIS CAR SHOULD NOT BE ON THE ROAD EVER AGAIN. MANY PEOPLE CAN GET HURT OR DIE DUE TO PURE CALLOUSNESS OF A VEHICLE MANUFACTURER. TOYOTA MAY MANUFACTURE AND DESIGN GREAT VEHICLES BUT THEY SHOULD ALSO TAKE RESPONSIB

Vehicle Speed ControlCrash
Filed Nov 6, 2013CA

2010 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD A COUPLE OF MONTHS AFTER PURCHASING THE VEHICLE, THE CONSUMER NOTICED WHEN THE BRAKE WAS APPLIED TO SLOW DOWN, THERE WAS A SUDDEN PICK UP OF SPEED. THE CONSUMER CRASHED INTO A CONCRETE POST, DUE TO THE SUDDEN ACCELERATION. UPDATED 12/16/13

Suspension
Filed Oct 23, 201327,000 milesNY

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR TO BE PERFORMED. THE CONTACT STATED THAT A VIBRATION AND A CLUCKING NOISE WAS BEING HEARD FROM THE REAR OF THE VEHICLE WHEN TRAVELING A MINIMUM OF 40 MPH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 27,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Toyota RAV4 → · Every RAV4 year → · How the figures are calculated →