2010 Toyota RAV4 complaints

I STARTED THE RAV 4 AND BEGAN BACKING OUT OF THE PARKING PLACE. I IMMEDIATELY NOTICED THE STEERING WAS VERY HARD. I RESTARTED THE CAR A COUPLE OF TIMES WITH NO CHANGE AND THEN CALLED FOR A TOW TO THE DEALERSHIP. ARRIVING AT THE DEALERSHIP I WENT TO PULL THE CAR INTO THE SERVICE BAY AND THE STEERING WAS NORMAL AGAIN. THEY CHECKED THE ONBOARD COMPUTER AND FOUND AN ERROR CODE INDICATING THAT THE STEERING COMPUTER HAD A PROBLEM AND I PAID $1,000 TO REPLACE IT, AS I WAS AFRAID OF THE STEERING GOING OUT AGAIN WHILE DRIVING THE CAR. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES IN AN ATTEMPT TO PARK, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A RESIDENTIAL GARAGE DOOR. THERE WERE NO INJURIES. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 12,857.

I WAS DRIVING ABOUT 25 MPH ON THE SMALL STREET. THE ROAD CURVED A LITTLE IN ONE PLACE AND TWO RIGHT WHEELS OF MY CAR WENT TO THE SHOULDER WHICH WAS THE SAME LEVEL AS THE ROAD BUT A LITTLE BUMPY OR GRAVELED. IT TOOK ME A COUPLE SECONDS TO BE BACK ON THE ROAD BUT AT THE MOMENT I WAS THERE THE RIGHT SIDE CURTAIN AIRBAG SUDDENLY DEPLOYED. I WAS VERY SCARED AND STOPPED AND CHECKED THE CAR AND THE WHEELS ' THERE WAS NOTHING AT ALL EXCEPT TWO RIGHT WHEELS WERE DUSTY. I BELIEVE THAT IT WAS A MALFUNCTION OF A SENSOR BECAUSE THERE WAS NO IMPACT AND THERE WERE NO ANY BIG ROCKS OR POT HOLES ON THE ROAD. BUT TOYOTA REFUSED TO REPAIR AIRBAGS AND INTERIOR; THEY FOUND A SCRATCH ON THE WHEEL AND CLAIMED THE WHEEL WAS BENT. IT WAS NOT TRUE AS IT WAS FOUND DURING REPAIR IN BODY SHOP. THE REPAIR COST WAS ALL FOR AIRBAGS / SENSORS AND ROOF LINING WITH JUST A FRACTION FOR BALANCING THE WHEEL TO BE SURE IT WAS INDEED OK. IT WAS A NORMAL USE OF THE CAR, NO ANY IMPACT, BUT FAULTY SENSOR. *TR

LETTER FROM CONSTITUENT REGARDING AS ISSUE WITH HER TOYOTA 2010 RAV 4 - 4CYL AND FORDHAM TOYOTA SERVICE AND PARTS CENTER; SHE THINKS THE VEHICLE SHOULD BE INSPECTED, THE MATTER SHOULD BE INVESTIGATED AND PROVIDED AND APPROPRIATE REMEDY. *SMD THE CONSUMER AND HER HUSBAND TOOK THE VEHICLE TO THE DEALER FOR A BRAKE INSPECTION. THE DEALER INSPECTED THE VEHICLE, AND STATED THE FRONT BRAKE PADS NEEDED TO BE REPLACED. THEY REPLACED THE FRONT PADS AND RESURFACED THE ROTORS. THE CONSUMER STATED AFTER RETRIEVING THE VEHICLE FROM THE DEALER, HER HUSBAND THEN TOOK POSSESSION OF THE VEHICLE. AS HER HUSBAND WAS DRIVING, HE HEARD A CRACKING SOUND COMING FROM UNDER THE VEHICLE, AND ALL OF A SUDDEN, WHEN HE APPLIED THE BRAKE PEDAL, THE BRAKES DID NOT RESPOND. HER HUSBAND WAS A ABLE TO MANEUVER THE VEHICLE AND BROUGHT IT TO A STOP. ONCE HE EXITED THE VEHICLE, THE CONSUMER DISCOVERED A BRAKE PAD BEHIND THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. AN INSPECTION REVEALED A BOLT HOLDING THE BRAKE PAD HAD CRACKED.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE SITTING AT A STOP LIGHT, THE ENGINE RPMS INCREASED EXCESSIVELY. THE CONTACT TURNED THE VEHICLE OFF FOR A FEW MINUTES BEFORE RESTARTING THE VEHICLE. THE ENGINE RPMS CONTINUED TO INCREASE. THE CONTACT TOOK THE VEHICLE TO THE DEALER HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 37,000. *TR

2010 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO VEHICLE DRIVE GEAR ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WAS KEYLESS. WHEN HE PARKED THE VEHICLE, WITH THE GEAR STILL IN DRIVE, HE WAS ABLE TO TURN THE ENGINE OFF, WHICH MEANT, IF PARKED ON THE SLIGHTEST INCLINE, THE VEHICLE COULD POSSIBLY ROLL BACKWARDS. THE CONSUMER STATED IT HAPPENED ONCE, BUT LUCKILY NO ONE WAS BEHIND HIM. A TECHNICIAN FROM TOYOTA INFORMED HIM, IT WAS NORMAL.

PUTTING INTO A PARKING STALL (AT A REST STOP)WITH FOOT ON THE BRAKE PEDAL,THE RAV4 ACCEELERATED AT A HIGH SPEED,ONLY STOPPED AFTER HITTING A SIGN POLE,STILL ACCELATING ,ONLY STOPPED BY TURNING MOTOR OFF WITH IGNITOIN KEY.THE AIR BAGS DID NOT ACTIVATE WITH $8809 IN DAMAGE .THIS VEHICLE HAS 2 RECALLS ON THE ACCELLERATION PROBLEM,1 ON THE REAR SUSPENSION. ALSO REAR MIDDLE SEAT BELT NOT WORKING AND TIRE PRESSURE CONTINOUS TO NOT FUNCTION ATHER BEING FIXED. *TR

TL* THE CONTACT LEASED A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 23 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND CRASHED INTO THE SIDE OF HIS VEHICLE. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO HIS NECK, BACK, AND SHOULDER. THE REAR PASSENGER SUSTAINED INJURIES TO HER LEFT BREAST. THE POLICE WERE CONTACTED AND A REPORT WAS AVAILABLE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS PENDING AN INVESTIGATION. THE MANUFACTURER WAS CONTACTED AND THEY WERE ALSO PENDING INVESTIGATION. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 4,000. .UPDATED 02/25/13 *BF THE CONSUMER HAS SINCE TRADED THE VEHICLE, BECAUSE THE LEASE WAS ENDING. UPDATED 05/23/13 UPDATED 04/23/14. *JB *TR

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE PARKING, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A CURB AND THEN INTO A BUILDING. AFTER CRASHING IN TO THE BUILDING, THE CONTACT COULD STILL HEAR THE VEHICLE ATTEMPTING TO ACCELERATE. THE CONTACT SUFFERED INJURIES TO HER HEAD AND KNEE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO REPAIR THE BODY. THE ACCELERATION FAILURE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGE WAS 28,500.

2010 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO PREMATURE FAILURE OF REAR SHOCKS IN VEHICLE. *SMD

CLUNKING NOISE WHEN TURNING THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT NOTICED RODENTS INSIDE OF THE VEHICLE. THE RODENTS ALSO CAUSED DAMAGE TO THE AIR FILTER WHICH WAS REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR THE SAME PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 5/7/13 *CN UPDATED 05/15/2013 *JS

I WAS DRIVING UP TO TRAFFIC LIGHT TO STOP AND I WENT TO BRAKE AND MY BRAKE PEDAL SEIZED UP! IT FELT LIKE IT GOT STUCK AND WOULD NOT ENGAGE, CAUSING ME TO HAVE NO BRAKES AND I HIT CAR IN FRONT OF ME. I HAD NO BRAKES AND I COULD NOT STOP! I HAVE BEEN CITED FOR HITTING SOMEONE FROM BEHIND AND THERE WAS NOTHING I COULD DO TO STOP! I BELIEVE MY ABS- ANTILOCK BRAKING SYSTEM SOME HOW CAUSED MY BRAKES TO SEIZE UP AND BECOME INOPERABLE. *TR

I HAVE TAKEN MY 1 MONTH CERTIFIED NEWLY PURCHASED VEHICLE FOR WHAT I DESCRIBE AS BRAKES/SUSPENSION PROBLEMS. ACCORDING TO THE DEALERSHIP, THEY CANNOT FIND ANY PROBLEMS WITH THE CAR. I HAVE ALREADY STATED THAT I DRIVE WITH MY GRANDKIDS IN THE CAR. THEY SEEM TO IGNORE AND FIND NOTHING WRONG WITH THE VEHICLE. I FEEL THERE IS DEFINITELY A SAFETY ISSUE! *TR

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE ENTERING A RESIDENTIAL GARAGE, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE CONTACT APPLIED THE BRAKES BUT THE MORE THE CONTACT DEPRESSED THE BRAKE, THE FARTHER THE VEHICLE ACCELERATED. THE CONTACT SHIFTED INTO NEUTRAL AND THE ENGINE WAS TURNED OFF TO STOP THE ACCELERATION FAILURE. THE MANUFACTURER AND DEALER WERE BOTH NOTIFIED OF THE PROBLEM BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 45,000.

LEAKING WATER PUMP, REPLACED AT 60,000 MILE SERVICE INTERVAL. *TR

I RECEIVED A SAFETY NOTICE ABOUT MY CAR LIKE 2 MONTHS AGO. AND I STILL HAVENT RECEIVED THE OTHER LETTER SAYING THE PART WAS READY SO I CAN GET MY CAR FIXED. I TRAVEL ALOT WITH MY KIDS AND EVERY TIME I USE MY CAR I FEAR SOMETHING MIGHT HAPPEN. ACCORDING TO THE LETTER SENT. WE WERE SUPPOSE TO GET ANOTHER LETTER SENT OUT TO TELL US THE PART WAS READY AND WE CAN GET THIS PART PUT IN OUR CAR. BUT ITS ALREADY NOVEMBER AND NOTHING YET. PLEASE FOR THE SAFETY OF MY FAMILY AND OTHER FAMILIES. DONT LET SOMETHING TRAGIC HAPPEN TO GET THIS PART SENT OUT!! THANKS!!! THE INCIDENT DATE IS JUST THE DATE THE LETTER WAS SENT OUT. I JUST COULDNT SKIP THAT PART SO I PUT THAT DATE. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V373000 (SUSPENSION:REAR). THE REMEDY PART WAS ON A MASSIVE BACK ORDER FOR AN UNREASONABLE LENGTH OF TIME. THE CONTACT WAS DISPLEASED TO KNOW IT HAD BEEN OVER THREE MONTHS SINCE WAITING FOR THE PART AND WAS CONCERNED OF THE SAFETY ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED FAILURE AT THIS TIME.

ONE WHEEL STUD ON THE FRONT PASSENGER SIDE WAS BROKEN. APPARENTLY IT WAS MADE OF POOR STEEL MATERIAL. I CHECKED INTERNET AND FOUND THIS PROBLEM WAS ALSO REPORTED BY MANY OTHERS. TO OUR DISAPPOINTMENT, SO THE MANUFACTURE AND DEALERS ARE STILL NOT ACCEPTING THE CAUSATION. I AM THINKING BOYCOTT TOYOTA SINCE THEY ARE USING CHEAP POOR PARTS MADE IN CHINA. *TR

FRONT WHEEL BEARING FAILED. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE AT THE DEALER FOR ROUTINE MAINTENANCE THE TECHNICIAN NOTIFIED HIM THAT THE O RING SEAL WAS CRACKED AND LEAKING OIL. THE O RING WAS REPLACED. AFTER THE REPLACEMENT OF THE O RING THE CONTACT NOTICED A KNOCKING SOUND COMING FROM THE ENGINE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE ENGINE WAS OUT OF OIL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE O RING WAS REPLACED. THE FAILURE OCCURRED TWO DIFFERENT TIMES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,806.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED WHEN VEHICLE WAS PARKED ON A SLOPE, THE VEHICLE ROLLED BACKWARD INTO A FENCE. NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSTIC TEST, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 12V373000 (SUSPENSION: REAR). THE CONTACT WAS DISSATISFIED WITH THE REMEDY. THE RECALL REMEDY STATES THE TIE ROD NUT WOULD BE INSPECTED FOR LOOSENESS. THE CONTACT WAS CONCERNED BECAUSE IF AT THE TIME OF INSPECTION THE TIE ROD NUT IS NOT LOOSE IT CAN BECOME LOOSE IN THE FUTURE CAUSING AN ACCIDENT. THE MANUFACTURER WAS MADE AWARE OF THE CONTACTS CONCERNS AND STATED THE VEHICLE WOULD HAVE TO BE TAKEN IN FOR INSPECTION AND THEY WOULD NOT REPLACE THE TIE ROD UNLESS THEY FOUND IT TO BE LOOSE. THE CONTACT WAS FEARFUL OF DRIVING THE VEHICLE ESPECIALLY BECAUSE HE TAKES FREQUENT LONG TRIPS. THE CONTACT HAD NOT EXPERIENCE THE FAILURE. THE VEHICLE WAS NOT REPAIRED.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE DRIVER SIDE FRONT WHEEL AND TIRE SEPARATED FROM THE VEHICLE. THE CONTACT WAS ABLE TO MAINTAIN CONTROL AND MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC WHO STATED THAT THE FAILURE WAS LOCATED ON THE FRONT SUSPENSION AND WAS CAUSED BY SHREDDED LUG NUTS. THE MECHANIC ADVISED THAT THE WHEEL, TIRE, LUG NUTS, BUMPER, LAMP, THE ROTOR LOWER CONTROL ARM, HUB ASSEMBLY, SEAL, BALL JOINT KNUCKLES, BRAKE PADS AND THE AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,458 AND THE CURRENT MILEAGE WAS NOT AVAILABLE. UPDATED 9/12/12 *CN

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT AFTER ROTATING THE TIRES, SHE NOTICED THAT ALL FOUR OF RIMS WERE CRACKED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000. UPDATED 07/02/12 *BF THE CONSUMER STATED SHE HAD A TIRE THAT WOULDN'T AIR. WHEN SHE PURCHASED A USED TIRE, SHE DISCOVERED THAT TIRE WOULDN'T HOLD AIR EITHER. THE TIRE STORE INFORMED THE CONSUMER THERE WAS A CRACK IN THE RIM. WHEN THE TECHNICIAN LOOKED AT ALL THE RIMS, HE DISCOVERED THREE OUT OF FOUR RIMS WERE CRACKED. UPDATED 07/05/12.*JB

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE PARKED, THE CONTACT NOTICED THE STEERING WHEEL HAD BECOME DIFFICULT TO MANEUVER. THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. AFTER RESTARTING THE VEHICLE THE POWER STEERING RESUMED NORMAL FUNCTIONALITY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING 5 MPH, THE CONTACT NOTICED THAT THE VEHICLE HAD SUDDENLY BEGAN TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 25,000. UPDATED 06/12/12*LJ THE CONSUMER CHECKED THE CRASH BOX. HOWEVER, NO FURTHER DETAILS WERE GIVEN. UPDATED 06/13/12

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE SURGED FORWARD AND CRASHED INTO A HANDICAP SIGN. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT NO FAILURES HAD OCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALLS ASSOCIATED WITH UNINTENDED ACCELERATION ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBERS: 10V017000 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL) OR 11V113000 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,600. UPDATED 05/11/12 *BF THE CONSUMER WAS INFORMED THERE WAS A CHIP IN THE COMPUTER SYSTEM THAT FAILED, NOT THE ACCELERATOR. UPDATED 06/04/12

S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM RE COPY OF LETTER ADDRESSED TO MR JAMES LENTZ, PRESIDENT AND CEO OF TOYOTA MOTOR SALES, REGARDING SAFETY PROBLEMS WITH THE 2010 TOYOTA RAV 4 *TGW THE CONSUMER STATED WHEN THERE WAS SNOW ON THE STREET WITH SLIPPER ROAD CONDITIONS, THE ABS ENGAGED, WHICH MADE THE BRAKES INOPERABLE. THE CONSUMER STATED SHE HAS BEEN TO THE DEALER ON SEVERAL OCCASIONS, ONLY TO BE TOLD THERE WAS NOTHING WRONG. THERE HAVE BEEN SEVERAL SITUATIONS, WHERE THE VEHICLE WOULD NOT STOP WHEN THE ABS ENGAGED. ON ONE OCCASION, THE CONSUMER HAD TO PUSH THE BRAKE ALL THE WAY TO THE FLOOR AND EVENTUALLY LANDED IN THE MIDDLE INTERSECTION OF ONCOMING TRAFFIC. THE SECOND TIME, SHE ALMOST REAR ENDED ANOTHER VEHICLE, WHEN SUDDENLY THE VEHICLE ACCELERATED WHEN SHE APPLIED THE BRAKE. THE ONLY WAY, SHE WAS ABLE TO STOP THE VEHICLE, WAS BY TURNING INTO ANOTHER LANE WHICH CAUSED THE ABS TO GO OFF WHICH RENDERED THE BRAKES TO WORK AGAIN. *JB

TL* THE CONTACT OWNS A 2010 TOYOTA RAV-4. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V113000 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL). THE CONTACT STATED THAT THE TECHNICIANS COULD NOT DETERMINE IF THE FLOOR MATS IN THE VEHICLE WERE ALL-WEATHER FLOOR MATS OR NOT AND THEREFORE, DID NOT REPLACE THE FLOOR MATS AS STATED IN THE RECALL. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 15,444.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV. THE CONTACT ADVISED THAT THE VEHICLE ACCELERATED WITHOUT ACTIVATION OR WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 23,500 AND THE FAILURE MILEAGE WAS 14,000.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT WAS STOPPED AT A LIGHT WHEN THE ENGINE RPMS INCREASED TO 5000 ABNORMALLY. THE CONTACT PUT THE VEHICLE IN PARK AND ATTEMPTED TO TURN OFF THE VEHICLE, BUT THE VEHICLE WOULD NOT SHUT OFF IMMEDIATELY. ONCE THE VEHICLE WAS COMPLETELY SHUT OFF, THE CONTACT TURNED THE VEHICLE BACK ON AND THE VEHICLE BEGAN TO DRIVE NORMALLY. THE DEALER INSPECTED THE VEHICLE BUT WAS UNABLE TO DETERMINE THE DEFECT. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 16,000.

THERE IS AN ISSUE WITH THE WHEEL STUDS THAT APPEARS TO BE QUITE COMMON ON RAV4'S OF SEVERAL YEARS. THE WHEEL STUDS BREAK QUITE OFTEN AND THE TOYOTA AND THE TOYOTA DEALERS BLAME IT ON THE TORQUE OF THE LUG NUTS. THIS IS DEFINITELY NOT THE CASE SINCE I'VE HAD TWO BREAK OFF SINCE I PURCHASED THE CARD NEW IN SEPTEMBER, 2009. THE FIRST BROKE OFF AT APPROXIMATELY 8,000 MILE AND SECOND BROKE OF AT 24,000 MILES WHILE I WAS DRIVE ON AN INTERSTATE. THE 24,000 MILE ONE BROKE AND THE IT WAS 41/2 MONTHS AFTER THE TIRES WERE ROTATED. IN SEARCHING THE INTERNET, THERE ARE MULTIPLE PROBLEMS AND I BELIEVE THIS IS DEFINITELY SOMETHING IN THE MANUFACTURE OF THESE STUD WHERE THEY ARE USING INFERIOR PRODUCT TO MANUFACTURE THEM. THIS IS A VERY DANGEROUS SITUATION ESPECIALLY IF THE CAR OWNER IS NOT FREQUENTLY CHECKING THEIR WHEELS TO SEE IF THIS IS HAPPENING. *TR

ON SEVERAL OCCASIONS THE CRUISE CONTROL DID NOT DISENGAGE, EITHER WHEN THE BRAKES WERE APPLIED OR THE LEVER PULLED. IT HAS ACCELERATED AT LEAST TWICE WHILE APPROACHING SLOWED TRAFFIC, AHEAD. *TR

I WAS STOPPED AT A STOPLIGHT AT ABOUT 4:00 PM WITH MY FOOT FULLY ON THE BRAKE. WHILE WAITING FOR THE LIGHT TO CHANGE, THE CAR WENT INTO A HIGH IDLE. I PRESSED THE BRAKE PEDAL FIRMLY, BUT THE CAR WAS LURCHING, TRYING TO ACCELERATE. I PUT THE CAR INTO PARK AND IT MADE A HORRIBLE NOISE. IT STAYED IN HIGH IDLE FOR SEVERAL MORE SECONDS, BUT THEN SEEMED TO KICK ITSELF OUT OF THAT IDLE. I THOUGHT THE CAR MAY HAVE DIED. THE LIGHT TURNED GREEN, SO I GENTLY PUT IT INTO DRIVE (AGAIN THINKING THAT IT MAY HAVE DIED), BUT IT WAS STILL RUNNING, SO I DROVE ACROSS THE INTERSECTION, WENT TO A PARKING LOT, AND CALLED THE DEALER. THE SERVICE ADVISOR SAID THAT I SHOULD HAVE THE CAR TOWED IN (AT MY EXPENSE), WHICH WAS NOT ACCEPTABLE TO ME. I CALLED THE TOYOTA 800 NUMBER AND THEY ALSO SAID THAT THEY WOULD NOT PAY FOR ANY OF THE EXPENSES. THEY SAID THAT IF SOMETHING WAS FOUND WRONG WITH THE CAR, THEY WOULD REIMBURSE ME. I DROVE THE CAR TO THE DEALERSHIP THAT NIGHT. THE ADVISOR TOLD ME THAT THEY WOULD NEED TO KEEP THE CAR UNTIL THE REGIONAL MANAGER COULD COME, WHICH WOULD BE SEVERAL DAYS. THEY CALLED ME THE NEXT AFTERNOON TO SAY THAT THE DEALERSHIP HAD RUN ALL TESTS, AND FOUND NOTHING WRONG WITH THE CAR, AND THAT THEY HAD NEVER HEARD OF THE RAV 4 HAVING THIS ISSUE. THEY SAID THEY COULD KEEP THE CAR UNTIL THE REGIONAL MANAGER COULD COME, WHICH WAS NOW ESTIMATED TO BE 2-3 WEEKS. THEY SAID HE WOULD RUN THE EXACT SAME TESTS ON THE VEHICLE AS THEY HAD RUN. I WENT AND PICKED UP THE VEHICLE. I WENT INTO THE

AT APPROXIMATELY 18:30 ON DECEMBER 27, 2011, I EXPERIENCED AN UNINTENDED ACCELERATION EVENT IN MY 2010 TOYOTA RAV4. I WAS STOPPING FOR A RED LIGHT ON PACIFIC COAST HIGHWAY IN SEAL BEACH, CALIFORNIA AT THE CORNER OF FIRST STREET WHEN I NOTICED IT WAS DIFFICULT TO APPLY THE BRAKE, AND THE CAR DID NOT APPEAR TO WANT TO STOP. I APPLIED THE BRAKE MORE FORCEFULLY AND WAS EVENTUALLY ABLE TO STOP IN THE LEFT HAND TURN LANE, HOWEVER THE CAR KEPT LURCHING FORWARD AS IF IT WANTED TO BREAK FREE OF THE BRAKE. HAVING HEARD THE WIDESPREAD PUBLICITY REGARDING THE UNINTENDED ACCELERATION PROBLEM IN TOYOTA VEHICLES, AND HAVING PREVIOUSLY EXPERIENCED THE PROBLEM ON ONE OCCASION OVER A YEAR EARLIER, I THOUGHT THIS MIGHT BE THE ISSUE. I PUT THE CAR INTO PARK AND THE ENGINE IMMEDIATELY REVVED UP TO AN ALARMING RATE. I TURNED OFF THE IGNITION IN PANIC BEFORE I WAS ABLE TO LOOK AT THE TACHOMETER. HOWEVER, JUDGING BY THE SOUND AND LATER EXPERIMENTATION WITH REVVING WHILE PARKED, I BELIEVE THE RPM MUST HAVE BEEN IN THE 4000-5000 RANGE AT THE TIME OF THE INCIDENT. I WAS PARTICULARLY SHAKEN BY THIS EVENT BECAUSE I HAD ALREADY HAD THE RECALL SERVICE PERFORMED THAT WAS SUPPOSEDLY INTENDED TO ADDRESS THE UNINTENDED ACCELERATION ISSUE. THIS RECALL SERVICE WAS PERFORMED MAY 10, 2011 AT DESERT TOYOTA IN TUCSON, ARIZONA. I HAD EXPERIENCE THE UNINTENDED ACCELERATION ISSUE ONCE BEFORE, BUT IT WAS NOT NEARLY AS DRAMATIC. I DO NOT RECALL THE DETAILS, BUT IT WAS IN SOUTHERN ARIZONA IN EARLY 2011 AND MY MEMORY IS TH

WITH THE VEHICLE IN PARK AND THE BRAKE PEDAL DEPRESSED, THE ENGINE REVED IMMEDIATELY TO AROUND 6000 RPM WHEN STARTED. I TURNED OFF THE ENGINE WITHOUT SHIFTING OUT OF PARK, GOT OUT OF THE CAR, AND VISUALLY CHECKED THE FLOORMAT. IT WAS NOT TOUCHING THE THROTTLE PEDAL AND THE THROTTLE PEDAL DID NOT APPEAR TO BE DEPRESSED. AFTER APPROXIMATELY 1 MINUTE I STARTED THE ENGINE A SECOND TIME AND THE SAME THING OCCURRED. I THEN WAITED APPROXIMATELY 5 MINUTES, PUMPED THE THROTTLE PEDAL SEVERAL TIMES, THEN STARTED THE VEHICLE A THIRD TIME. THIS TIME THE VEHICLE STARTED NORMALLY (ENGINE IDLING). I THEN DROVE HOME WITHOUT FURTHER REVING ISSUES AND HAVE NOT HAD ANY REOCCURENCE SINCE THE INCIDENT DATE. I TOOK THE VEHICLE TO A LOCAL TOYOTA DEALERSHIP FOR SERVICE THE NEXT DAY AND WAS TOLD THAT IT WAS A FLOORMAT ISSUE, AND MY DRIVERSIDE FLOORMAT WAS REMOVED BY THE DEALERSHIP. I DISAGREE WITH THIS ASSESSMENT. IT IS IMPORTANT TO NOTE THAT BEFORE I HAD THE REVING ISSUE UPON STARTING THE VEHICLE, MY LAST INTERACTION WITH THE VEHICLE WAS TO HAVE MY FOOT COMPLETELY OFF THE GAS PEDAL AS I WAS STEERING THE CAR INTO A PARKING SPACE, WHEN I WAS USING ONLY THE BRAKE PEDAL TO MODERATE MY SPEED, WITH NO THROTTLE PEDAL PRESSURE BEING APPLIED BY ME, AND WITH THE ENGINE IDLING, AS IS NORMAL. DO NOT SEE HOW THIS COULD BE A RESIDUAL STUCK THROTTLE PEDAL ISSUE WHEN I RETURNED TO MY AUTOMOBLE AND STARTED THE ENGINE TO DRIVE AWAY. THE ONLY OTHER FACTOR WHICH MAY (OR MAY NOT) BE RELEVENT WAS THAT WHEN I TURNED THE EN

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKES, THE PEDAL WOULD DEPRESS INTO THE FLOORBOARD. THE CONTACT STATED THAT THE PEDAL WAS SO LOW THAT HE WAS ABLE TO SIMULTANEOUSLY DEPRESS THE BRAKE PEDAL AND THE ACCELERATOR PEDAL. THE DEALER TEST DROVE THE VEHICLE AND ADVISED THE CONTACT THAT BRAKE PEDAL WAS SOFT DESIGNED AND WAS OPERATING AS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 6,000.

SHORTLY AFTER DEALER MAINTENANCE, THREE LUG BOLTS BROKE OFF WHILE TORQUING THE LUG NUTS TO 80 FOOT POUNDS. THE LUG BOLTS APPEAR TO MADE FROM A LOW GRADE OF STEEL. THE DEALER WAS GOOD ENOUGH TO REPLACE BROKEN BOLTS, BUT REFUSED TO REPLACE ALL THE LUG BOLTS. I MAINTAIN THAT ALL MY LUG BOLTS COULD BE DAMAGED TO THE POINT OF NEAR FAILURE AND THAT TOYOTA SHOULD BE USING A HIGHER GRADE STEEL IN THESE BOLTS. *TR

ON A PUBLIC MAIN STREET TRAVELING 35-45 MPH, STARTED TO BRAKE TO STOP FOR A LIGHT CHANGING FROM YELLOW TO RED. AS THE BRAKE WAS APPLIED, THE ENGINE BEGAN TO REV TO 5000 RPM. THE BRAKES WERE HOLDING BACK THE CAR, BUT THE ACCELERATION WAS PERSISTENT. THE CAR BARELY STOPPED BEFORE ENTERING THE INTERSECTION, BUT THE ENGINE REMAINED AT WHAT APPEARED TO BE FULL THROTTLE. I SHIFTED THE STOPPED VEHICLE INTO PARK ON THIS AUTOMATIC TRANSAXLE VEHICLE. THE ENGINE/TRANSAXLE MADE A SIGNIFICANT "BANG" AS IT WAS SHIFTED, THE ENGINE STOPPED REVVING AND THE ACCELERATOR PEDAL SHOT BACK TOWARD MY LEG HITTING MY ANKLE. AT NO TIME DID MY RIGHT FOOT LEAVE THE BRAKE PEDAL. IN FACT, I WAS PRESSING THE BRAKE WITH ALL MY STRENGTH TO COMPLETE THE STOP. THIS IS THE THIRD TIME SOMETHING LIKE THIS HAS BEEN REPORTED BY FAMILY MEMBERS. IT WAS MY FIRST DIRECT EXPERIENCE WITH IT AND THE VEHICLE IS JUST OVER A YEAR OLD. IT HAS BEEN INTO THE DEALER FOR THIS REASON AND RECEIVED A RECALL UPGRADE SEVERAL MONTHS AGO DURING A ROUTINE FREE MAINTENANCE VISIT. I HAVE CONTACTED TOYOTA DIRECTLY TO TERMINATE MY LEASE ON THIS AND ANOTHER EXACT SAME MAKE/MODEL/YEAR LEASED THE SAME DAY. I FEEL THAT TOYOTA HAS NOT FIXED THE ISSUES FROM 2010 AND THAT ADJUSTMENTS TO THE FLOOR MATS AND ACCELERATOR PEDAL ARE NOT ADDRESSING WHAT IS REALLY WRONG. THE FACT THAT BOTH VEHICLES WERE SUPPOSED TO HAVE RECEIVED "REPROGRAMMING" TO SOLVE THIS ISSUE LEADS ME TO BELIEVE THERE IS A SOFTWARE PROBLEM THAT REMAINS UNDISCOVERED. UPDATED 10/03/11 *T

AS I APPLIED THE BRAKES TO STOP FROM 45 MPH, THE CAR CONTINUED TO MOVE AT THE SAME SPEED. I INCREASED PRESSURE ON THE THE BRAKE PEDAL, BUT THE CAR DID NOT SLOW DOWN. FINALLY, AFTER ABOUT THREE SECONDS, THE CAR SEEMED TO DOWNSHIFT, AND THE BRAKES ENGAGED. I ENDED UP HALFWAY THROUGH THE INTERSECTION. THE CONDITIONS WERE WARM AND DRY, AND THE TRAFFIC WAS LIGHT. THIS IS A STOCK CAR WITH NO MODIFICATIONS. WE HAD ALREADY TAKEN THE CAR IN FOR THE RECALL ADJUSTMENTS TO THE ACCELERATOR PEDAL AND THE FLOOR MATS AS DIRECTED BY TOYOTA IN 2010 AND 2011. AT THE TIME OF THE INCIDENT, IT SEEMED TO ME THAT THE LACK OF BRAKING WAS NOT MECHANICAL, BUT ELECTRONIC. IT SEEMED THAT THE BRAKES WERE LOCKED OUT WHILE THE CAR CONTINUED TO DRIVE FORWARD AT THE SAME SPEED. WHEN THE CAR DOWNSHIFTED AND REVVED A LITTLE, THE BRAKES SUDDENLY CAME BACK ONLINE, AND WE CAME TO A STOP. THIS IS THE FIRST TIME WE HAVE HAD A PROBLEM LIKE THIS. WE WILL CONTACT TOYOTA AND SEE WHAT THEY ADVISE. *TT

I WAS AT A REST STOP AND IN THE PROCESS OF UNLOADING FROM THE BACK OF A TOYOTA RAV4 2010 MODEL. THE BACK DOOR WAS FULLY OPEN. WITH A VERY LIGHT WIND, THE DOOR CLOSED AND I HAD MY HAND ON THE UPPER LEFT SIDE OF THE VEHICLE AND I WAS LOOKING THE OTHER WAY. THE DOOR CAUGHT MY HAND IN THE DOOR. I HAD TO USE MY OTHER HAND TO GET THE DOOR OPEN. THIS SHOULD NOT HAPPEN. THE DOOR SHOULD EITHER HAVE A WARNING OR THE HINGE SHOULD NOT ALLOW THE DOOR TO CLOSE LIKE THAT. IF IT HAD BEEN A CHILD, THERE COULD HAVE BEEN DAMAGE TO THE HAND. *TR

THE FRONT HEADRESTS ON THIS VEHICLE, BOTH PASSENGER-SIDE AND DRIVER-SIDE, ARE SITUATED MUCH TOO FAR FORWARD. THE HEADREST PUSHES ON THE MIDDLE OF ONE'S HEAD, CAUSING A CHIN-FORWARD / HEAD-FORWARD POSTURE, WHICH IS UNNATURAL AND ERGONOMICALLY INCORRECT. THERE ARE NUMEROUS FORUMS AND MESSAGE BOARDS ON THE INTERNET ON WHICH DRIVERS OF NEWER VEHICLES SUCH AS THIS ONE ARE COMPLAINING ABOUT EXTREME PAIN BEING CAUSED BY THESE HEADRESTS. IN MY CASE IN PARTICULAR, THE MALPOSITIONING OF THE HEADREST IS CAUSING VERTEBRAE IN MY NECK, ALONG WITH MY UPPER TWO RIBS, TO BE PUSHED OUT OF PLACE. THIS CONDITION CAUSES EXTREME PAIN, HEADACHES, AND FATIGUE. ADDITIONALLY, THE MIDDLE OF THE HEAD BEING PUSHED SO FAR FORWARD, AND NO SUPPORT FOR THE NECK, WOULD SEEM TO ME A VERY DANGEROUS COMBINATION IF A HIGH-SPEED CRASH WERE TO OCCUR. THIS POSITIONING SEEMS THAT IT WOULD BE EXTREMELY DANGEROUS TO THE NECK VERTEBRAE.

ON AUGUST 3, 2011 EVERYTHING WAS NORMAL. I STOPPED FOR FUEL. I THEN STARTED THE ENGINE AND SHIFTED INTO DRIVE WITH MY FOOT ON THE BRAKE. THE ENGINE BEGAN RACING AND MAKING LOUD STRANGE NOISES. THE STEERING WHEEL WAS SHAKING IN MY HANDS. I IMMEDIATELY SHIFTED BACK INTO PARK AND TURNED THE ENGINE OFF. I RESTARTED THE ENGINE AND EVERYTHING WAS NORMAL. ON AUGUST 4, 2011, I TOOK THE RAV4 TO QUALITY IMPORTS, A DEALER IN FORT WALTON BEACH, FLORIDA. THE DEALER WANTED ME TO SEE TOYOTA'S SIDE OF THE STORY. WITH CONSIDERABLE EFFORT ON HIS PART, HE UNINSTALLED THE VERY HEAVY SEMI RIGID AFTERMARKET RUBBER MAT AND REINSTALLED IT TO REST ON THE ACCELERATOR. HE THEN SAID, "THIS IS PROBABLY WHAT HAPPENED." THIS VERY HEAVY SEMI RIGID FLOOR MAT IS PRECISELY CONTOURED TO SNUGLY FIT IN THE EXACT CONTOURS OF THE FLOOR BOARD. THERE IS NO ROOM FOR THIS MAT TO MOVE, BECAUSE IT FITS SO SNUGLY WITHIN THE CONFINES OF THE MOLDED CONTOURS. THE RUBBER MAT HAS NEVER MOVED IN OVER 6,000 MILES OF DRIVING. I HAVE A CLEAR SOFT VINYL MAT ON TOP OF THE HEAVY SEMI RIGID MAT; THE VINYL MAT THAT HAS NEVER BEEN ANY TROUBLE. ALSO, THE ACCELERATOR PEDAL HANGS ABOVE THE FLOOR MAT THUS MAKING IT IMPOSSIBLE FOR A MAT TO SLIDE ON TOP OF THE PEDAL. THE DEALER THEN INSTRUCTED ME LEAVE AND OBTAIN INSTRUCTIONS BY CALLING THE TOYOTA CUSTOMER EXPERIENCE CENTER. I CALLED 800 331 4331; I WAS GIVEN CASE NUMBER 1108040789. THE TOYOTA REPRESENTATIVE ASKED ME HOW FAST I WAS GOING. I TOLD HIM I WAS STANDING STILL WITH MY FOOT ON THE BR

GASOLINE TANK LEAKING. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, APPROACHING A STOP SIGN, THE BRAKES WERE ENGAGED FIRMLY AND THE ENGINE BEGAN TO REV FOR APPROXIMATELY EIGHT SECONDS. THE CONTACT DROVE HOME WITH CAUTION AT AN EXTREMELY LOW SPEED. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER A RECALL RELATED TO THE DEFECT. THE NHTSA CAMPAIGN ID NUMBER WAS 10V017000 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL). THE CONTACT WAS DISPLEASED TO KNOW THAT THE REMEDY WAS NOT SUFFICIENT. THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT A FIELD ENGINEER WOULD INVESTIGATE THE ACCELERATION PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 6,300. THE VIN WAS UNAVAILABLE.

I LEASED A 2010 TOYOTA RAV4 IN MARCH 2010. THE CROSSOVER HAS BEEN OKAY. ONE PROBLEM BEING WHEN I AM ON AN INCLINE, SAY AT A STOP LIGHT AND TAKE MY FOOT OFF THE BRAKE AND APPLY THE GAS THE RAV4 ROLLS BACK LIKE ITS A STANDARD. I HAVE ASKED SEVERAL TIMES WHEN I HAVE BROUGHT THE RAV4 IN FOR SERVICE. THE SERVICE DEPT TELLS ME THE FEATHER BOTH THE GAS AND BRAKE UNTIL I AM OVER THE INCLINE. I SPOKE TO SEVERAL RAV4 OWNERS FROM 2006 THRU 2011 AND IT SEEMS TO ME ITS ONLY THE 2.5 LITRE 4CYL THAT HAS THE ROLL BACK. THANK GOD I HAVE NOT ROLLED INTO ANYONE, BUT FEATHERING THE GAS ALL THE TIME IS TO MUCH. *TR

TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING OVER A CURB AND CAME TO A STOP WHEN IT CRASHED INTO A SIGN. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 10V017000 VEHICLE SPEED CONTROL ACCELERATOR PEDAL NOTICE AFTER THE CRASH OCCURRED. THE MANUFACTURER FILED REPORT 1105090968 AND STATED THAT AN ENGINEER WOULD INSPECT THE VEHICLE. THE PASSENGERS RIGHT ARM WAS INJURED. THE POLICE DEPARTMENT CASE NUMBER 20119885 WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 5,200.

WITH A TOTALLY DEAD BATTERY YOU CANNOT UNLOCK THE REAR DOOR WITH THE REMOTE ENTRY, AND THERE IS NO KEY IN THE DOOR TO ALLOW YOU TO UNLOCK THE REAR HATCH DOOR, WHERE YOUR JUMPER CABLES WOULD BE STORED. THUS YOUR JUMPER CABLES ARE NOT ACCESSIBLE FOR YOUR USE, UNLESS YOU CLIMB OVER THE REAR SEATS AND MANAGE TO LIFE THE FLOOR PANEL AND RETRIEVE THE CABLES. POOR DESIGN AND COULD BE A SERIOUS SAFETY ISSUE UNDER SOME CONDITIONS. *TR

TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE ROLLED BACKWARDS WHEN HE REMOVED HIS FOOT OFF OF THE BRAKE PEDAL IN THE DRIVE POSITION. THE CONTACT STATED THAT THE VEHICLE RESPONDED AS IF IT WAS IN NEUTRAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FAILURE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 6,200.