2010 Toyota RAV4 complaints

THE PAINT ON THE ROOF IS COMING OFF. I RESEARCHED IT ONLINE, AND OTHER WHITE RAV4 OWNERS HAVE THE EXACT ISSUE. I JUST COMMUNICATED WITH A LOCAL TOYATA DEALER AND TOYOTA SAYS IT WOULD COVER 80% OF THE REPAIR COST (PART ONLY, NOT TAX). I DON'T THINK THIS IS RIGHT. IF THIS IS THE PAINT DEFECT, WHY WOULD I HAVE TO PAY FOR THIS REPAIR?

LETTER FROM CONGRESSMAN FRELINGHUYSEN ON BEHALF OF CONSTITUENT RE PROBLEMS WITH HER TOYOTA RECALL. *SMD 2010 TOYOTA RAV4. THE CONSUMER WAS INFORMED THERE WAS NO FIX FOR THE RECALL. *JB

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A TURN, THERE WAS A LOUD POPPING SOUND. THE CONTACT DISCOVERED THAT THE REAR AXLE DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,500.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT CUSHION HEATER GENERATED EXCESSIVE HEAT. THE CONTACT WAS NOT INJURED. THE CONTACT MENTIONED THAT THE FRONT PASSENGER SIDE SEAT BACK AND HEATING ELEMENT WERE BOTH REPLACED PREVIOUSLY DUE TO THE HEATING ELEMENT GENERATING INADEQUATE HEAT. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V743000 (SEATS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,815.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE AT A DEALER FOR SERVICE ON EXTREME WEAR FOR THE TIRES, THE TECHNICIAN STATED THAT THE VEHICLE NEEDED TO BE ALIGNED. HOWEVER, THE ALIGNMENT COULD NOT BE PERFORMED BECAUSE THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION) WAS PREVIOUSLY PERFORMED. THE TECHNICIAN THEN STATED THAT FOR AN ALIGNMENT TO BE PERFORMED, THE ENTIRE REAR SUSPENSION OF THE VEHICLE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THE TECHNICIAN'S STATEMENT. THE FAILURE MILEAGE WAS 62,000.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WIPER DID NOT WIPE CLEARLY AND MADE AN UNUSUAL NOISE WHEN ACTIVATED. THE FAILURE MILEAGE WAS UNKNOWN.

I BOUGHT THE CAR 8/31/2010. THE CAR ALWAYS JUMPED FOR NO REASON. HENDERICKSON TOYOTA SAID NOTHING WAS WRONG. I SAW 2010 RAV4 WAS INVOLVED IN A LAWSUIT THAT TOYOTA CORPORATION LOST IN 2013. I WAS NEVER NOTIFIED. THE CAR WAS RPAIRED FOR A FLOOR MAT PROBLEM, BUT NOT THE MOTOR JUMP. I SOLD THE CAR BECAUSE THE CAR WAS IN 2015 BECAUSE IT HAD A SECOND MAJOR PROBLEM WITH POOR CONTROL OF BACKEND.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE WINDSHIELD WIPERS BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. THE VIN WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/11/16*LJ *TR

RECALL NOTICE RECEIVED 6 MONTHS AGO. CONTACT TOYOTA DEALER THEN AND EVERY MONTH SINCE RECEIVING NOTICE. DEALER ADVISES STILL NO RESOLUTION FROM TOYOTA. FIX SUGGESTED SOUNDS SIMPLE WITH PLASTIC COVERS ON BELTS. PLEASE ESCALATE PRIOIRTY TO TOYOTA!!!

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS), 15V577000 (VISIBILITY/WIPER), AND 15V689000 (VISIBILITY); HOWEVER, THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/11/16*LJ *TR

LEFT A TOYOTA DEALERSHIP AFTER HAVING SERVICE . IT WAS RAINING OUTSIDE I HAD JUST JUMPED ON THE HIGHWAY AND MY 4 WHEEL DRIVE CHECK ENGINE LIGHT AND A THIRD LIGHT ALL CAME ON. I THEN DROVE TO AUTOZONE I WAS TOLD THAT I NEEDED A 02 SENSOR. BUT I HAD JUST LEFT THE TOYOTA DEALERSHIP AND WAS TOLD THERE WAS NO PROBLEMS WITH MY VEHICLE. I READ A POST ON YOUR WEBSITE AND WITH THE SAME CONCERN AND DECIDED TO ADD MY COMPLAINT. I WILL BE TAKING MY CAR BACK TO THE DEALERSHIP ON FRIDAY.

AFTER A RECALL REPAIR ON THE REAR ADJUSTMENT ARMS THE ADJUSTMENT OF WHEEL ALIGNMENT IS PREVENTED BY EPOXY RESIN APPLIED TO PREVENT RUST. IF THE WHEELS ARE NOT PROPERLY ALIGNED AT TIME OF REPAIR OR EVEN IF THE ALIGNMENT SOMEHOW CHANGES THERE IS NO WAY TO READJUST THE ALIGNMENT.I EXPERIENCED THIS AND RUINED MY TWO REAR TIRES NOT REALIZING THE ALIGNMENT COULDN'T BE ADJUSTED. NOW I AM CONFRONTED WITH A $1000 REAPIR BILLTO REINSTALL THE RECALL REPAIR ( WHICH WON'T BE ADJUSTABLE FOR ALIGNMENT) AND TWO NEW TIRES AT $235 A PIECE. IF A PERSON DIDN'T NOTICE THE WEAR ON THEIR TIRES THE RESULT WOULD BE A BLOWOUT. THIS RECALL REPAIR WILL CAUSE MORE PROBLEMS THAN IT SOLVES. NOBODY IS GOING TO OWN A CAR THAT CANNOT BE ALIGNED WITHOUT GREAT EXPENSE. IN ADDITON THE SAFETY FACTOR OF HAVING AN AUTO THAT CANNOT BE ALIGNED HAS MANY RAMIFICATIONS. THE IMAGE UPLOADED SHOWS THE TIRE AFTER 20,000 MILES ON A 60,000 MILE TIRE.

APRIL 2014: AT APPROXIMATELY 50,000 MILES, CHECK ENGINE LIGHT AND STABILITY CONTROLS ON DASH WHILE DRIVING. DEALER INFORMS THAT THERE IS A CHARCOAL CANISTER MALFUNCTION AND THE PART NEEDS TO BE REPLACED. DEALER PERFORMED REPAIR AND REPLACEMENT OF TOYOTA PARTS. PAID ~$900. FEBRUARY 2016: SAME LIGHTS ON DASH WHILE DRIVING. TAKE TO THE DEALER AND THE ERROR CODES INDICATE THE CHARCOAL CANISTER NEEDS TO BE REPLACED AGAIN. ESTIMATE $1020. THE PART IS NO LONGER UNDER 12-MONTH WARRANTY AS IT WAS REPLACED 20 MONTHS AGO.

WIND SHIELD WIPERS DONT WORK, AND MY PASSENGERS SEATBELT LIGHT TURNS ON AND OFF WHEN NO ONE IS SEATING IN ' THE SEAT.THE CAR HAS "TURNED OFF WHILE DRIVING. TOOK IT TO THE MECHANIC THEY CHANGED THE OIL.

DEALER SAYS THAT CHARCOAL CANNISTER, WHICH IS PART OF EVAPORATIVE SYSTEM, HAS FAILED BY ALLOWING WATER TO RUIN CHARCOAL. WANTS $1500 TO REPAIR. SAYS TSB FOR THIS DOESN'T COVER MY VEHICLE DUE TO MILEAGE (WOULD BE COVERED IN CA). FUEL FUMES CAN ACCUMULATE IF THIS IS NOT REPAIRED.

A FEW DAYS AGO, I TURNED ON MY VEHICLE AND SAW THREE LIGHTS, CHECK ENGINE, ELECTRONIC STABILITY CONTROL, AND 4WD. I TOOK MY VEHICLE INTO THE TOYOTA DEALER, WHICH DIAGNOSED MY PROBLEM AS WATER IN THE CHARCOAL CANISTER THAT IS PART OF THE EVAPORATIVE FUEL SYSTEM. PROBLEM IS THAT FUEL VAPORS CAN NOW ACCUMULATED IN AND ABOUT THE VEHICLE. THE DEALER CHECKED WITH TOYOTA TO SEE IF IT WOULD PAY FOR THE REPAIR. THEY WOULDN'T. THE TOTAL PARTS TO FIX THIS PROBLEM COST ABOUT $1000, AND THE 3 HRS' LABOR IS OVER $500. I WAS SHOCKED. BUT SHOCK TURNED TO OUTRAGE WHEN I SAW, AMONG THE PARTS, A $14 PART TO COVER THE CANISTER AND PREVENT WATER ON THE ROAD FROM CONTAMINATING AND RUINING THE REPLACEMENT CHARCOAL CANISTER. WHY DIDN'T TOYOTA INFORM ME OF THIS BEFORE? I WOULD HAVE SPENT $14 PLUS AN HR'S LABOR TO INSTALL THIS COVER TO AVOID A $1500-1600 REPAIR. I CALLED TOYOTA AND ASKED WHY THEY WOULDN'T COVER THIS REPAIR. THEY SAID BECAUSE MY CAR HAS 64,000 MILES. THIS IS ABSURD. THIS IS A MANUFACTURING/DESIGN DEFECT THAT TOYOTA SHOULD COVER, BUT TOYOTA REFUSES TO DO SO, UNLESS THEY GET MORE COMPLAINTS, ACCORDING TO THE TOYOTA REP WITH WHOM I SPOKE. SO HERE'S ONE COMPLAINT. WHAT WITH ACCELERATOR PROBLEMS, STABILIZER PROBLEMS, POWER WINDOW PROBLEMS, AND I CAN'T RECALL WHAT ELSE THEY'VE RECALLED ON THIS VEHICLE, NOW I HAVE TO ADD A CHARCOAL CANISTER THAT WASN'T ADEQUATELY PROTECTED FROM ROAD WATER AT THE TIME OF MANUFACTURE. IT'S LIKE I BOUGHT THIS VEHICLE BEFORE TOYOTA WAS DONE BUILDING IT, AND THE C

MY DRIVER SIDE SUN VISOR HANGS DOWN ABOUT 1.5 INCH FROM THE CEILING ALL THE TIME. IT DOES NOT STAY UP CLOSE TO THE TOP AT ALL AND IT BLOCKS MY VIEW. IT IS HARD TO SEE THE TRAFFIC LIGHT WITH IT HANGING DOWN SO I HAVE TO HOLD IT UP WITH ONE HAND WHILE DRIVING. I HIT MY HEAD ON IT A COUPLE OF TIMES WHILE GETTING INTO THE CAR. I CALLED TOYOTA AND THEY TOLD ME THAT THERE IS NO RECALL ON SUN VISORS FOR RAV 4. I WILL HAVE TO GET IT FIXED FROM THE DEALER WHO CHARGES APPROX. $150. I CAME ACROSS MULTIPLE COMPLAINTS ABOUT THE SAME PROBLEM FROM RAV4 AND CAMRY OWNERS. THIS IS A VERY SERIOUS ISSUE AND IT CAN CAUSE ACCIDENTS AND HEAD INJURIES. TOYOTA HAD A RECALL ON VISORS FOR CAMRY AND NOT FOR RAV4. I AM DEEPLY DISAPPOINTED THAT TOYOTA IS NOT TAKING ANY ACTION ON THIS ISSUE.

I WAS DRIVING ON THE FREEWAY. THE TRAFFIC WAS STOP AND GO. I WAS GOING 10MPH WHEN THE TRUCK IN FRONT OF ME STOPPED. I APPLIED MY BRAKES AND NOTHING HAPPENED. I PUSHED THE BRAKES TO THE FLOOR WITH BOTH FEET AND STILL NOTHING. I HIT THE BACK OF THE TRUCK IN FRONT OF ME. NO DAMAGE TO THE TRUCK JUST MY FRONT END. I GOT OVER TO THE SHOULDER AND THE BRAKES WORKED FINE. I NOTICED THAT WHEN I WAS BRAKING MY ABS LIGHT WAS FLASHING. I TOOK IT TO THE DEALERSHIP. THEY SAID THAT THEY HAD NEVER HEARD OF THAT HAPPENING. BUT WAS I AWARE OF A SERVICE RECALL ON THE SMART STOP TECHNOLOGY. I SAID NO I HAVEN'T. I WAS TOLD THAT THE "RECALL CAME OUT IN 2013" FUNNY BECAUSE MY CAR HAD BEEN TO THE DEALERSHIP IN 2014. WHY WAS IT NOT TAKEN CARE OF THEN. I HAVE READ THAT OTHERS HAVE HAD THIS SIMILAR PROBLEM AND WHERE TOLD THAT THERE IS NOTHING WRONG. I AM VERY THANKFUL I WAS ONLY GOING 10 MPH OR IT COULD OF BEEN ALOT WORSE.

TOYOTA RAV4'S PAINT IS PEELING ON THE ROOF IN THE AREA LOCATED BETWEEN THE TOP OF THE WINDSHIELD AND THE MOON ROOF. THE PAINT COLOR IS BLIZZARD PEARL WHITE. I HAVE PERSONALLY OBSERVED THE SAME ISSUE ON OTHER RAV4S HAVING NOTICEABLE MISSING PAINT PATCHES IN THE SAME AREA OF THE ROOF. THE PAINT ALSO CHIPS VERY EASILY OVER THE ENTIRE SURFACE OF THE VEHICLE.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING 70 MPH, THERE WERE BLOCKS OF ICE ON THE ROAD THAT CAUSED THE CONTACT TO CRASH INTO A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED, BUT THE DETAILS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,522.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INNER AND OUTER STABILIZER BARS WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.....UPDATED 11/02/15*BF UPDATED 11/05/15. *JB

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING 40 MPH, THE REAR OF THE VEHICLE SWERVED INTO AN ADJACENT LANE WITHOUT WARNING. TWO YEARS AGO, THE VEHICLE WAS REPAIRED ACCORDING TO A RECALL FOR THE SAME FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER OF THE PREVIOUS REPAIR WAS UNKNOWN. THE FAILURE MILEAGE WAS UNAVAILABLE.

I WENT TO ROTATE THE TIRES FOR THE FIRST TIME ON MY 2010 RAV4 2.5 V6. I HAD NEVER HAD THE TIRES OFF BEFORE. THE ONLY TIME THEY WOULD HAVE BEEN OFF WAS WHEN I WENT BACK TO THE DEALER AFTER HAVING THE CAR FOR APPROXIMATELY 6 MONTHS TO HAVE THE FRONT 2 WHEELS RE-BALANCED BECAUSE OF A SLIGHT SHAKING IN THE STEERING WHEEL. THIS FIXED THE PROBLEM. HOWEVER WHEN I WENT TO ROTATE 4 TIRES, 2 OF THE FRONT LUG BOLTS BROKE. WHEN I INSPECTED THEM I COULD SEE THAT A COUPLE MORE LOOKED LIKE THEY WERE ALSO STRETCHED BETWEEN THE THREADS, MOST LIKELY FROM OVER TORQUING. KNOWING THAT THEY WOULD LIKELY BREAK ALSO, I DECIDED TO REINSTALL THE WHEEL ANYWAY AND SEE AT WHAT TORQUE POINT THE OTHERS WOULD BREAK. THE ONES THAT ALREADY WERE STRETCHED BROKE AT 85 FT LBS. 2 OTHERS THAT WERE NOT VISIBLY STRETCHED BROKE AT 90 & 95 FT.LBS. I'VE WORKED ON AND RESTORED CARS FOR 50 YEARS. I KNOW WHAT WHEEL STUDS WILL TAKE BEFORE THEY BREAK. I'VE NEVER HAD 13 MM OR 1/2 INCH WHEEL BOLTS BREAK AT THIS LOW TORQUE. THE REPLACEMENT BOLTS, WAGNER BRAKE BRAND, ARE MARKED AS A METRIC 10.9 STRENGTH BOLT, EQUIVALENT TO A SAE GRADE 8. THESE ARE RATED TO TAKE +/- 100 FT. LBS. TORQUE. THE STOCK TOYOTA BOLTS HAVE NO MARKINGS AND THEY RECOMMEND 80 FT LBS AS THE AMOUNT TO TIGHTEN TO. I BELIEVE 8.8 ARE STOCK STRENGTH BOLTS WHICH WOULD TAKE 80 FT LBS, BUT THESE ARE INFERIOR IF THEY ARE 8.8 AND LEAVE NO MARGIN FOR ERROR (OVER 80 FT LBS). SOMEONE USING AN IMPACT WRENCH COULD EASILY OVER STRESS THESE INFERIOR BOLTS. I HAVE SAVED ALL 2

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE WOULD START AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR DIFFERENTIAL MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,975.

WHEN MY VEHICLE WAS STOPPED I WAS REAR ENDED AT ABOUT 15 MPH. AIRBAGS DID NOT DEPLOY BUT ALL BAG LIGHTS ILLUMINATED.

AFTER NOTICED AND R&R ON MY TACOMA, I DID A UNDERCARRIAGE INSPECTION TO MY WIFES 2010 RAV4,NOTICED FRONT STRUT BOOTS CRACKED AND TORN, BOUNCY,WET WITH OIL AT STRUTS, CHECKED REAR SHOCKS, WET WITH OIL AT SEALS BOUNCY, DOESN'T HANDLE VERY FIRM AS DID WHEN BOUGHT 2-3 YEARS AGO. FLORIDA, ,NO ROAD SALTS, NO BEACH DRIVING OR OFF ROAD DRIVING,THIS ISN'T RIGHT,I WILL HAVE TO R&R FRONT STRUTS AND REAR SHOCKS ON RAV4 NEXT WHEN I HAVE THE FUNDS! ASAP! DON'T FEEL SAFE TO DRIVE ON MAJOR ROADS OR HIGHWAYS! NEW BRAKES AND TUNED UP, LOF, VERY WELL TACKEN CARED OF VEHICLES !

A/C STOPPED WORKING AND THE DEALER SAID THE COMPRESSOR NEED TO BE REPLACED. FOR A LESS THAN 5 YEAR CAR TO HAVE A FAILED COMPRESSOR IS STRANGE. WHEN WE ARE TALKING, THEY MENTIONED THIS IS A KNOWN PROBLEM FOR TOYOTA WITH THIS MODEL. WHEN I ASKED ABOUT POSSIBLE OF RECALL, THEY SAID THEY DON'T THINK THERE WILL BE A RECALL BECAUSE IT IS NOT A SAFETY ISSUE. WHY IS IT NOT A SAFETY ISSUE? THERE COULD BE HARMFUL AIR AND METAL PARTICLE BLOW INTO CAR CABIN. NOW I REMEMBERED THAT BEFORE THE A/C STOPPED WORKING, THERE WAS AN VERY SHORT EPISODE OF "BURN SMELL" AND THERE WAS SOME TINY PARTICLE BLOWN INTO MY FACE. HOWEVER, I DIDN'T THINK TOO MUCH ABOUT IT BACK THEN BECAUSE THE A/C DIDN'T STOP WORKING RIGHT AWAY.

I WAS DRIVING ON THE BELTLINE AT 7:45AM. IT WAS ABOUT 74 DEGREES OUTSIDE, AND I WAS TRAVELING AT ABOUT 62MPH. SUDDENLY I HEARD A LOUD POP THAT STARTLED ME, CAUSING ME TO PULL THE STEERING WHEEL TO THE LEFT AND THE CAR TO VEER TOWARD THE DITCH. I WAS ABLE TO GAIN CONTROL OF THE CAR AND CONTINUE ON THE ROAD. INITIALLY I THOUGHT THE CAR WAS ON FIRE AS THERE WAS A LOUD CRACKLING SOUND THAT I COULDN'T LOCATE. SOON I REALIZED THAT THE SUN ROOF HAD SHATTERED, AND HUNDREDS OF MINUTE SLIVERS OF GLASS WERE RAINING IN TO THE CAR--COVERING HALF MY HEAD AND BODY, THE CENTER CONSOLE, AND THE PASSENGERS SEAT. I SHUT THE ROOF PANEL UNDER THE SUNROOF AND DROVE HOME. ALTHOUGH THE SUN ROOF SHATTERED, IT STAYED PRETTY MUCH INTACT.

2010 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO A BROKEN EVAP CANISTER. *SMD THE CONSUMER WAS INFORMED, DUE TO THE BROKEN EVAP CANISTER, THE GAS TANK, MAY ALSO NEED TO BE REPLACED. *JB

WHILE DRIVING VEHICLE BEGAN TO SHAKE OR "WOBBLE" . UPON INSPECTION WAS FOUND TO BE TIRE WHICH WAS UNEVEN IN WEAR. REPLACED TIRE AND AFTER A SHORT TIME WAS FOUND NOT TO BE THE PROBLEM. UPON INSPECTION WAS FOUND SEALS ON REAR DIFFERENTIAL LEAKING . CLOSER INSPECTION FOUND REAR SUSPENSION, TIE ROD LOOSE. THIS WE BELIEVE IS DUE TO REAR SUSPENSION PARTS BEING FAULTY. PARTS ARE ORIGINAL. AT THIS TIME WE ARE BEING TOLD THAT IT IS NOT COVERED UNDER ANY VEHICLE WARRANTY OR RECALL. THIS IS A MAJOR SAFETY PROBLEM AS IT CAUSED VEHICLE TO LOOSE COMPLETE CONTROL. AT THIS SAME TIME VEHICLE REAR DIFFERENTIAL ALSO BEGAN TO GIVE OFF A "WHINE" SOUND. THE TIRES HAVE BEEN WORN UNEVENLY DUE TO REAR SUSPENSION BEING LOOSE CAUSING THIS FAILURE. OUR CONCERNS ARE THAT WE ARE BEING TOLD THERE IS NO WARRANTY OR RECALL TO CORRECT OR PROTECT ANYONE OWNING AND DRIVING WITHOUT KNOWLEDGE OF THIS PROBLEM. IT SHOULD BE KNOWN THAT TIRES WORN UNEVEN WERE ON & FROM REAR OF VEHICLE. NO FRONT TIRES HAD BEEN WORN UNEVENLY WITH THIS INCIDENT.

RADIO DISPLAY SHOWS ODD SYMBOLS AND OFTEN SHUTS DOWN. NO AUDIO PROBLEMS.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DROVE OVER AN UNEVEN PAVEMENT AND SUDDENLY BEGAN TO SWAY FROM SIDE TO SIDE. AFTER REDUCING THE SPEED, THE DRIVER WAS ABLE TO OPERATE THE VEHICLE NORMALLY. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE REAR PASSENGER SIDE TIE ROD BOLT FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,550.

USUALLY AFTER A RAIN STORM OR IF I GO THROUGH A DEEP PUDDLE THE IDIOT LIGHTS FOR "CHECK ENGINE, SLIP INDICATOR AND 4 WHEEL DRIVE" LIGHTS COME ON AND STAY ON FOR ABOUT 30 MILES. WEDNESDAY THEY CAME ON AND STAYED ON EVEN THOUGH IT HASN'T RAINED IN WEEKS. I'VE TALKED WITH SEVERAL DEALERS AND THEY TELL ME EITHER THERE IS NO FIX FOR IT OR TOYOTA IS INVESTIGATING THE PROBLEM. I'VE ALSO TALKED TO OTHERS WITH OLDER RAV4'S AND THEY TELL ME THAT THEY HAVE THE SAME SITUATION GOING ON. DOES TOYOTA NEED A LITTLE NUDGE FROM THE GOV'T?

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT WAS NOTIFIED THAT THE VEHICLE WAS ON FIRE. THE VEHICLE WAS DESTROYED WITHIN TWO MINUTES. THE CONTACT DID NOT KNOW WHERE THE FIRE ORIGINATED. THERE WERE NO INJURIES. THE FIRE DEPARTMENT WAS UNABLE TO DIAGNOSE THE VEHICLE DUE TO DAMAGES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 98,500.

REPLACEMENT OF BOTH REAR SUSPENSION ARMS HAD BEEN PERFORMED ON 05/30/2014 FREE OFF CHARGE AS PER RECALL REQUIREMENT. WHEN THE DEALER CHECKED THE WHEEL ALIGNMENT ON 04/30/2015, THEY SAID THAT THEY NEED TO REPLACE THE SUSPENSION ARMS AT MY EXPENSE AT THIS TIME. ARE THEY RESPONSIBLE TO REPLACE THEM FREE OFF CHARGE AT THIS TIME? *TR

STEERING INTERMEDIATE SHAFT CLICKING NOISE WHEN IN PARK TURNING STEERING WHEEL LEFT AND RIGHT. GOING OVER BUMPS AT A SLIGHT TURNING OF WHEEL WILL ALSO MAKE CLUNKING NOISE FROM STEERING SHAFT. REVERSING CAR WILL ALSO MAKE CLUNKING NOISE. *TR

THE TOYOTA SAFETY RECALL #CSJ WAS PERFORMED YESTERDAY ON MY CAR. THE RECALL REPLACED THE REAR LOWER CONTROL ARMS AND THEN WERE LOCKED IN PLACE WITH EPOXY. I PURCHASED A 2010 RAV4 THAT WAS REPAIRABLE. WHEN I NEEDED AN ALIGNMENT IT WOULD COST ABOUT 70. NOW WHEN THE CAR NEEDS AN ALIGNMENT, THE LOWER CONTROL ARMS MAY HAVE TO BE REPLACED AT MAJOR EXPENSE BECAUSE THERE IS NO ADJUSTMENT. TOYOTA REDESIGNED THE LOWER CONTROL ARMS ON THE 2012 RAV4 AND THOSE SHOULD HAVE BEEN USED IN THE REPAIR. THIS REPAIR DAMAGES THE VALUE OF THE CAR BECAUSE NO ONE WOULD EVER BUY A CAR THAT CAN'T BE ALIGNED. IF THIS HAVE BEEN EXPLAINED TO ME BEFORE THE REPAIR, I WOULD NEVER HAVE ALLOWED THE REPAIR TO HAVE BEEN MADE. TOYOTA NEEDS TO RECALL THE CAR AGAIN AND REPLACE THE LOWER CONTROL ARMS WITH AN ADJUSTABLE ARM AS IS DESIGNED IN EVERY CAR ON THE ROAD. *TR

TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE MAKING RIGHT OR LEFT TURN, THE STEERING WHEEL BECAME SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED UNKNOWN FAILURE AND MADE UNKNOWN REPAIRS. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

LETTER FOR DIRECT REPLY- REQUESTING LEGAL ASSISTANCE FOR ACCIDENT INVOLVING 2010 TOYOTA RAV4 DRIVER'S AIR BAG MODULE FAILURE. *SMD THE CONSUMER AND HIS WIFE WERE INVOLVED IN AN ACCIDENT, AND THE AIR BAGS FAILED TO DEPLOY. THE REPAIR SHOP INFORMED THE CONSUMER, THE AIR BAG MODULE WAS FAULTY PRIOR TO THE ACCIDENT. TOYOTA CLAIMED THE AIR BAGS DID NOT DEPLOY, BECAUSE THERE WAS NO DIRECT FRONTAL IMPACT TO THE VEHICLE. *JB....UPDATED 04/08/15 *BF UPDATED 04/13/15 *BF UPDATED 04/16/15*JB UPDATED 11/4/2015 *JS

I STARTED COMPLAINING ABOUT THE SCRUBBING NOISE THAT THE BRAKES HAD STARTED MAKING ,SO THEY REPLACED THE BRAKES AND ONLY CHARGED FORTY DOLLARS.SO ON JULY OF THE SAME YEAR, THE CAR STARTED MAKING THE SCRUBBING NOISE AGAIN, SO AGAIN THEY REPLACED THEM AGAIN,IT LASTED FOR ABOUT A YEAR, AND THE SCRUBBING NOISE CAME BACK.THE CAR WAS ONCE AGAIN LOOKED AT AND THE MECHANIC SAID THAT THERE WAS A PIECE BY THE BRAKE THAT HAD RUSTED TOGETHER SO FOR THIS CAR TO BE NEW, WHY WERE THERE PARTS RUSTING ,MAYBE IT WAS SITTING IN WATER I ASKED, SO THE GENERAL MANAGER WAS BOUGHT OUT BECAUSE I JUST COULD NOT SEE PAYING WHAT THEY SAID THE COST WAS BUT BEING A WOMAN I THINK THAT THEY PULLED A FAST ONE ON ME AND THE REPAIR WAS SOMETHING LIKE SEVEN HUNDRED DOLLARS. I THINK THAT LASTED FOR A COUPLE OF YEARS SO WHEN IT CAME BACK I TOOK IT TO GOODYEAR AND THE MECHANIC SAID THAT THE ROTORS WERE DOWN AND NEEDED TO BE REPLACED. TO MAKE A LONG STORY SHORT I JUST SHELLED OUT TWO-THOUSAND- TWENTY TWO DOLLARS FOR ROTORS AND OTHER REPAIRS THAT THE TOYOTA COMPANY SAID THEY HAD DONE AND DIDN'T DO AT ALL. *TR

TO WHOM IT MAY CONCERN, LAST SPRING (MARCH 2014) I RECEIVED A RECALL NOTICE FOR MY 2010 RAV 4 TO COME IN FOR AN INSPECTION FOR MY REAR LOWER SUSPENSION ARM. I IMMEDIATELY CALLED AND WAS PUT ON A WAITING LIST TO BE SEEN. EVERY MONTH OR SO I WOULD CALL TO CHECK THE STATUS OF GETTING SEEN. THEY WOULD SEEM CONFUSED EACH TIME I WOULD CALL, BUT WOULD VERIFY THAT I WAS ON THAT "LIST." BUT OVER THE MANY MONTHS, I HAVE STILL YET TO BE SEEN. A 2ND RECALL NOTICE WAS ISSUED THIS PAST DECEMBER OR EARLY JANUARY. THE LAST I HEARD, AFTER OVER 9 MONTHS OF BEING ON A WAIT LIST WAS THAT I WAS STILL ON THE LIST AND I WAS HIGHER ON THE LIST TO BE SEEN. UPON RECEIVING THE 2ND NOTICE, I CALLED KENDALL TOYOTA AND THEY TOLD ME THAT THE LIST NO LONGER EXISTS AND THAT THEY WILL BE STARTING A NEW LIST TO SEE PEOPLE BEGINNING IN MARCH. THIS WILL NOW HAVE BEEN AROUND A YEAR OF WAITING TO BE SEEN FOR THE RECALL. I AM CONCERNED, NOT ONLY THAT I WILL NOT GET SEEN IN A TIMELY FASHION, BUT IF MY CAR WERE TO GET IN ANY SORT OF ACCIDENT DUE TO THE RECALL, WOULD THE RESPONSIBILITY FALL ON THE COMPANY OR ON MYSELF? KENDALL TOYOTA OF ANCHORAGE ALSO INFORMED ME THAT THEY ARE THE ONLY LOCATION THAT CAN DO THE RECALL MAINTENANCE HERE IN THIS AREA. I'M FRUSTRATED BY THE CONTINUING DELAYS AND WOULD LIKE TO SEE IF THERE IS ANYTHING ELSE THAT CAN BE DONE TO BE SEEN SOONER RATHER THAN LATER. THANK YOU! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS ON A TEST DRIVE TO BUY THE VEHICLE.. IT WAS VERY COLD OUT,TEENS, BUT NO ICE ON ROAD. RIDING ALONG 20-25MPH SLOWING DOWN FOR RED LIGHT--APPLIED BREAK -- SEEMED CAR WAS STILL ACCELERATING HAD TO STAND ON BREAKS TO STOP A COUPLE OF FEET FROM CAR IN FRONT. RETURNED TO DEALERSHIP AND TOLD THEM , THEY LOOKED UP VIN SAID THERE AS NO RECALL. I SAW ON THIS SITE THERE IS A VERY SIMILAR ISSUE THAT THERE WAS A RECALL FOR. SHOULD TOYOTA TAKE A CLOSER LOOK AT THIS VEHICLE? *TR

VEHICLE HIT CURB AND REQUIRED FRONT SUSPENSION COMPONENT REPLACEMENT, AND A 4 WHEEL ALIGNMENT. VEHICLE PREVIOUSLY HAD RECALL #NHTSA13V383000 WHICH IT HAD BOTH REAR LOWER (ADJUSTABLE) CONTROL ARMS REPLACED AND THE ADJUSTER AREA SEALED WITH AN EPOXY RENDERING THEM NON ADJUSTABLE AFTER RECALL COMPLETION. TOYOTA'S SERVICE BULLETIN (T-SB-0042-14 DATED JUNE 30-2014) TITLE "REAR SUSPENSION TOE ADJUSTMENT OUT OF SPECIFICATION AFTER SR CSJ". IT STATES IN THIS BULLETIN (UNDER PARAGRAPH B) "IF THE REAR TOE ALIGNMENT IS STILL OUT OF SPECIFICATION ON EITHER SIDE REPLACE THE REAR SUSPENSION ARM NO.1 AND COMPLETE THE CAMPAIGN CSJ AGAIN FOR ANY REPLACED REAR SUSPENSION ARM. AMERICAN FAMILY INSURANCE DENIED PAYMENT FOR THE RE-EPOXY OF ARMS SO I CALLED TOYOTA CUSTOMER ASSISTANCE AND EXPLAINED THE SITUATION AND THE STATEMENT IN THEIR SERVICE BULLETIN, THE CASE #IS [XXX] PHONE 800-321-4331, THE REP WAS [XXX] AND HE STATED THAT TECHNICAL INFORMATION MUST BE OBTAINED THROUGH AN AUTHORIZED TOYOTA DEALER, I THEN CONTACTED THE SERVICE MANAGER AT OUR LOCAL TOYOTA DEALERSHIP (ANDY %BALLWEG MIDWEST TOYOTA 800 3RD STREET S. LA CROSSE WISC. 54601 608-793-7000) [XXX] THEN CONTACTED TECHNICAL ASSISTANCE AND THEY REFUSED TO RE-APPLY EPOXY AS STATED IN SERVICE BULLETIN. I THEN CONTACTED CUSTOMER ASSISTANCE AGAIN AND SPOKE WITH [XXX], SHE LISTENED TO MY CONCERNS AND ASKED IF SHE COULD REVIEW THE SITUATION WITH CORPORATE AND CALL ME BACK, I AGREED. [XXX] CALLED AND LEFT A MESSAGE STATING THAT TOYOTA WAS UNABLE

TL* THE CONTACT OWNS A 2010 TOYOTA RAV-4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART NEEDED WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

I HAD BEEN DRIVING APP. 10 MINUTES IN SNOW COVERED ROAD CONDITIONS WHEN I WAS APPROACHING AN INTERSECTION WITH TRAFFIC STOPPED FOR A RED LIGHT. AS I APPLIED THE BRAKE TO EASE INTO A STOP, THE VEHICLE ACCELERATED UNCONTROLLABLY. I WAS IN THE CENTER LANE WITH STOPPED VEHICLES IN FRONT OF ME. I HAD TO EXERT HARD FORCE ON THE BRAKE PEDAL TO FINALLY BRING MY VEHICLE TO A STOP. THE ENGINE WAS AT LEAST OVER 4000RPMS ON THE TACHOMETER. WHEN TRAFFIC STARTED MOVING AGAIN, I EASED OFF THE BRAKE PEDAL AND SLOWLY APPLIED GAS AND EASED OVER IN TO THE RIGHT(CURB) LANE. I STAYED SLOW AT ABOUT 15-20 MPH AND FELT AN ACCELERATION AGAIN, BUT WAS ABLE TO BRAKE SUCCESSFULLY. I THEN TURNED RIGHT INTO THE FIRST AVAILABLE PARKING LOT TO GAIN COMPOSURE BEFORE CONTINUING ON. I CONTINUED HOME AT A SAFE RATE OF SPEED ( UNDER 35MPH). IN THE PAST 2 YEARS THERE HAVE BEEN 3 OTHER OCCURRENCES OF ACCELERATION WHEN BRAKING BUT NEVER TO THIS EXTREME. *TR

I RECEIVED AN ELECTRONIC MESSAGE FROM NHTSA THAT MY VEHICLE WAS SUBJECT TO A MANUFACTURER'S RECALL (I.E., DEFECTIVE SEAT HEATER ). HOWEVER, THAT MESSAGE WAS IN ERROR AFTER I CHECKED WITH THE MANUFACTURER AS WELL AS AFTER CONTACTING THE NHTSA OFFICE. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS FLAT. THE CONTACT ALSO STATED THAT THE RIMS WOULD SEPARATE FROM THE TIRE AND DETACH. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED; HOWEVER, THE RIM WAS REPLACED BUT THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON A LOVELY SATURDAY AFTERNOON, MY HUSBAND AND I WERE RETURNING HOME FROM A FAMILY PICNIC. WE HAD JUST EXITED THE HIGHWAY AND WERE TRAVELING ON A TWO-LANE ROAD IN DOVER, NJ. SUDDENLY, THE CAR WAS VIOLENTLY THROWN INTO THE LEFT LANE WITH ON COMING TRAFFIC. I THOUGHT WE HAD A BLOW OUT BUT WAS PROVEN WRONG. MY HUSBAND JUST MISSED A CAR BY INCHES AS HE WRESTLED THE CAR BACK INTO THE RIGHT LANE ALL THE WHILE MORE CARS WERE COMING AT US. HE WAS ABLE TO DIRECT THE CAR TO A SIDE STREET. WHEN WE GOT OUT OF THE CAR WE FOUND THAT THE RIGHT REAR SUSPENSION ARM WAS DETACHED AND HANGING LOOSE OFF THE CAR. THIS NECESSITATED CALLING FOR A TOW TRUCK FROM THE TOYOTA DEALERSHIP. OUR ANGUISH AND PALPABLE TERROR WAS CAUSED BY THE FAILURE OF NUMEROUS RECALLS TO THIS TOYOTA RAV 4 FOR REAR LOWER SUSPENSION ARM TO BE PROPERLY & SAFELY REPAIRED. MY HUSBAND WORKS AROUND THE CORNER FROM THE TOYOTA DEALERSHIP AND UPON THE RECEIPT OF NUMEROUS RECALL NOTICES, RESPONSIBLY TOOK THE VEHICLE IN FOR SERVICE EACH TIME. THE MOST RECENT SERVICE VISIT WAS ONLY A WEEK PRIOR TO THE INCIDENT. THE DEALERSHIP SERVICE MANAGER CALLED US AND APOLOGIZED AND TOLD US HE TOOK COMPLETE RESPONSIBILITY FOR THE IMPROPER REPAIRS. WE COULD LONGER FEEL SAFE IN THIS VEHICLE AND TRADED IT IN IMMEDIATELY. *TR

WAS AT A STANDSTILL WHEN I WAS HIT BY A 1999 DODGE NEON ON RIGHT FRONT SIDE...THE NEON SHRED THE FRONT OF MY CAR FROM PASSENGER SIDE TO DRIVER SIDE, TRAVELING DEEPER INTO THE FRONT END OF THE CAR AS IT WENT ACROSS MY CAR FROM RIGHT FRONT TO LEFT FRONT. THE AIRBAG DID OPEN, HOWEVER, BETWEEN 8 AND 9 O'CLOCK ON THE STEERING WHEEL THE BAG CAUGHT FIRE AND WHEN UP IN FLAMES. THE LEFT SIDE OF THE BAG WAS DAMAGED BY FIRE AND MY LEFT HAND WAS BURNED. WHEN I SAW THE CAR AT THE COLLISION SHOP THE AIRBAG HAD BEEN REMOVED...UPDATED 12/17/14 *BF UPDATED 11/10/2015*JS