ON 4/7/05 I WAS TRAVELING ON THE NJ PARKWAY AND ALL OF A SUDDEN FOR NO REASON MY 2004 PRIUS ENGINE STALLED NO GAS TO ENGINE ONLY ELECTRIC POWER THEN THE ELECTRIC POWER SLOWLY IN ABOUT LEST THAN 2 MINUTES WENT TO ZERO AND THEN I HAD TO COAST TO A SAFE SPOT TO PULL OVER ON THE SHOULDER. LUCKILY I WAS ALREADY TRAVELING IN THE SLOW RIGHT LANE, ALTHOUGH AT 5 PM RUSH HOUR ITS STILL GOING 65+ MPH, I COASTED DOWN TO 40 MPH UNTIL I FINALLY CAME TO A SHOULDER IN THE RIGHT LANE. I CHECKED FOR ANYTHING LEAKING NOTHING, AND ABOUT 10 MINUTES LATER IT STARTED UP. NOW ALL WARNING LIGHTS WENT ON THE ENGINE WARNING FAILURE LIGHT WHICH SAID TO BRING TO DEALER RIGHT AWAY WAS ON. I BROUGHT TO DEALER THE NEXT DAY A WAS STILL ABLE TO DRIVE IT. THEY EVENTUALLY FIXED THE PROBLEM THEY SAID IT WAS A COMPUTER SOFTWARE PROBLEM. THEY HAD IT FROM 4/8 TO 4/13. IT WAS A VERY SCARY SITUATION LUCKLY I WAS NOT IN THE FAST LANE WERE I WOULD HAVE BEEN STUCK IN THE MIDDLE OF FAST DRIVING TRAFFIC. I JUST WANTED TO SUBMIT THIS TO PUT ON RECORD JUST INCASE THERE IS A BIGGER PROBLEM WITH OTHER VEHICLES. THE CAR HAS RUN FINE SINCE AND NO PROBLEMS SO FAR. I READ THE STORY FROM VERIZON ONLINE.
2004 Toyota Prius complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
I DROVE MY TOYOTA PRIUS FROM FLORIDA TO COLORADO. AFTER ABOUT 2100 MILES THE CAR STALLED. I WAS STUCK ON THE HIGHWAY FOR ABOUT 2 HOURS AT A TEMPERATURE OF 15 DEGREES UNTIL I GOT TOWED TO A TOYOTA DEALER. THE DEALER RECHARGED THE BATTERY, WHICH COMPLETELY DISCHARGED WHILE I SAT IN THE STALLED CAR WITH THE HEATER ON, AND THE PROBLEM WAS GONE.
VEHICLE STALLED TWICE WITHOUT WARNING. HAD TO BE TOWED TO DEALER.
ON FOUR SEPARATE OCCASIONS THE PRIUS HAS HAD A COMPLETE LOSS OF POWER TO THE GASOLINE ENGINE, ALL THE WARNING INDICATOR LIGHTS HAVE BEEN ILLUMINATED AND THE CAR WAS ABLE TO TRAVEL ONLY ON BATTERY POWER FOR A VERY SHORT DISTANCE BEFORE DRAINING THE BATTERY. TWICE THIS HAS OCCURRED AFTER STOPPING AT A STOP SIGN AND ATTEMPTING TO PROCEED FORWARD. TWICE IT HAS HAPPENED WHILE DRIVING ON THE HIGHWAY AT 60-70 MPH. WHEN IT OCCURRED ON THE HIGHWAY THE CAR LOST POWER EXCEPT FROM THE BATTERY THAT ALLOWED ONLY 40-42 MPH MAXIMUM SPEED. TWICE THE CAR WAS TOWED TO THE DEALER. THE FIRST TIME THEY PERFORMED A SOFTWARE UPDATE THE SECOND TIME THEY RESET THE COMPUTER. THE LAST TWO TIMES IT HAS HAPPENED I HAVE BEEN ABLE TO STOP THE CAR, DISCONNECT THE 12 VOLT BATTERY WHICH HAS RESET THE SYSTEM AND THE CAR PERFORMS AS EXPECTED. THIS WOULD APPEAR TO BE SOFTWARE BUG THAT REQUIRES FURTHER INVESTIGATION BY TOYOTA. IN ANY CASE, THIS TYPE OF OCCURRENCE CAUSES AN UNSAFE CONDITION TO OCCUR.
WHILE DRIVING MYH TOYOTA PRIUS HAS STALLED FOR NO REASON 3 TIMES. I'VE BROUGHT IT IN ONCE AFTER THE 2ND TIME AND THEY SAID THAT NOTHING WAS WRONG.
I HAVE A 2004 TOYOTA PRIUS. I HAVE HAD IT STALL AT LOW SPEED (APPROX 35MPH) MARCH 2004 I HAD IT LOSE POWER AT HIGHWAY SPEED ON NOV 7, 2004.
MY 2004 TOYOTA PRIUS STALLED WHEN I WAS GOING APPROXIMATELY 40 MPH. I WAS ABLE TO COAST TO THE SHOULDER, BUT THEN THE CAR HAD TO BE TOWED TO A DEALERSHIP FOR A PROGRAMMING FIX BEFORE I COULD DRIVE IT AGAIN.
DT: THE CONTACT OWNS A 2004 TOYOTA PRIUS. THE VEHICLE IS A HYBRID. SHE STATES THAT WHILE DRIVING DOWN THE FREEWAY AT ABOUT 60 MPH VEHICLE STALLED, MAKING IT DIFFICULT FOR HER TO BRAKE OR ACCELERATE. THE DEALER TOLD HER THAT IT WAS A SOFTWARE GLITCH, AND THEY KNEW THAT THEY HAD OTHER PROBLEMS WITH THIS. TOYOTA STATED THAT THEY CONTACTED EVERYONE. HOWEVER THEY DID NOT NOTIFY EVERYONE BECAUSE SHE WAS NOT NOTIFIED. ALSO, THEY DID NOT NOTIFY SOME OF HER FRIENDS, AND THEY DISREGARDED HER TELEPHONE CALLS.*AK
IN JUNE 2004, THE 2004 TOYATA PRIUS WE HAD PURCHASED IN MID-MAY MALFUNCTIONED AS I WAS ACCELERATING ONTO A FREEWAY ON-RAMP IN DALY CITY, CALIFORNIA. A LOUD BEEP SOUNDED, AND ALL THE DASHBOARD LIGHTS LIT UP AT ONCE, INCLUDING THE EXCLAMATION POINT. THE GAS ENGINE DID NOT ENGAGE AS IT USUALLY DID AT HIGHER SPEEDS, LEADING TO A RAPID DEPLETION OF THE BATTERY, WHICH FORCED ME TO PULL OVER TO THE SIDE OF THE FREEWAY. I TURNED OFF THE CAR, WAITED 5 MINUTES, AND THEN PRESSED THE POWER BUTTON. THE LIGHTS ON THE DASH LIT UP AGAIN BUT THE CAR DID NOT START. I CALLED FOR A TOW, WHICH TOOK ABOUT 70 MINUTES. IN THE MEANTIME, I TRIED THE POWER BUTTON AT 15 MINUTE INTERVALS. AT 45 MINUTES, THE CAR STARTED NORMALLY. HOWEVER, BY THEN THE TOWING COMPANY WAS ON ITS WAY AND THE CAR WAS TOWED TO THE SERVICE CENTER OF THE CITY TOYOTA DEALERSHIP IN DALY CITY, WHICH HAPPENED TO BE WHERE WE PURCHASED THE CAR. THE CAR WAS LEFT FOR A FEW DAYS. WHEN I RETRIEVED IT, THEY WERE UNABLE TO EXPLAIN WHY THE PROBLEM OCCURRED. WE HAVE BEEN DRIVING THE CAR SINCE WITHOUT INCIDENT.
SUDDEN SHUTDOWN OF 2004 PRIUS. I WAS CRUSING AT ABOUT 40 MPH WHEN THE ENGINE UNEXPECTEDLY SHUT DOWN AND ALL DASHBOARD WARNING LIGHTS BECAME ILLUMINATED. I WAS ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD. AFTER CYCLING POWER BUTTON, CAR STARTED AGAIN, BUT "CHECK ENGINE" LIGHT WAS ILLUMINATED. DEALERSHIP FOUND CODE P3191 IN DIAGNOSTIC SYSTEM, BUT COULD NOT COME UP WITH AN EXPLANATION. I AM REPORTING THIS NOW BECAUSE OF RECENT PUBLICITY REGARDING SIMILAR PRIUS INCIDENTS.
2004 PRIUS, GAS ENGINE STALLED WHILE EXCELLERATING TO MERGE ONTO FREEWAY DURING RUSH HOUR, WAS FORCED TO EXIT ON ELECTRIC ENGINE IN HEAVY TRAFFIC DRIVING AT 30MPH. AFTER EXITING FREEWAY AND TURNING CAR OFF IT WOULD NOT RESTART. VEHICLE FINALLY RESTARTED AND I WAS ABLE TO DRIVE WITH MASTER CHECK ENGINE LIGHT ON. DEALER SAID THE CAR NEEDED TO HAVE SOFTWARE RESET, BUT NEVER GAVE EXPLAINATION OF WHAT CAUSED ORIGINAL PROBLEM. I AM GUESSING AT THE INCIDENT DATE IT WAS MONTH OR SO BACK.
I HAVE HAD 3 'STALLS' OF MY 2004 PRIUS WHICH I DRIVE 150 MILES A DAY AND IT HAS 48K MILES ON IT. ALL OF THE ENGINE STALLS HAVE BEEN AT LOW SPEED (UNDER 20 MPH) AND HAVE BEEN PRECEEDED BY A RED WARNING TRIANGLE LIGHT AND THE SCREEN DISPLAYING SOMETHING LIKE 'CRITICAL PROBLEM'. ON ONE INCIDENT I WAS IN HEAVY TRAFFIC AND MANAGED TO USE THE ELECTRIC MOTOR TO GET ME TO THE SIDE OF THE HIGHWAY BEFORE THE ENGINE/MOTOR STOPPED WITH NO POWER. WHEN I TURNED THE POWER ON/OFF SEVERAL TIMES THE ENGINE WOULD START BUT THERE WAS NO POWER. I DID NOTICE THAT ON ALL THREE STALLS MY GAS GAUGE WAS LOW (ONE OR TWO BARS) BUT I HAVE RUN THE CAR FOR THIRTY MILES AFTER THE LAST BAR STARTED TO FLASH SO IT'S HARD TO TELL IF THERE IS A CONNECTION. I DID REPORT THIS TO THE DEALER BUT THEY HAD NO INFORMATION ON IT AND THE CAR RESET EACH TIME AFTER A PERIOD OF TIME.
DRIVING MY 2004 PRIUS ABOUT 25MPH ON MY WAY HOME, ALL OF A SUDDEN WARNING LIGHTS ON THE DASHBOARD LIT UP. THE YELLOW BRAKE SYSTEM WARNING, THE MALFUNCTION INDICATOR, THE MASTER WARNING AND THE VSC WARNING LIGHTS WERE ALL ON. THE DISPLAY HAD A MESSAGE THAT INDICATED A HYBRID SYSTEM WARNING. THE NEXT DAY, UPON STATING THE CAR, THE BRAKE SYSTEM AND THE VSC WARNING LIGHTS HAD GONE OFF. ALL OTHER LIGHTS WERE STILL ON. DID NOT DRIVE THE CAR UNTIL I COULD CONTACT DEALER (IT WAS A HOLIDAY WEEKEND). AFTER CONTACTING SERVICE DEPT, THEY SAID TO DRIVE IT INTO THE DEALER. WHILE DRIVING, THE BATTERY LEVEL WAS IN THE "MAGENTA" RANGE , ABOUT THREE BARS, MUCH LOWER THAN NORMAL. IT ROSE TO THE NORMAL RANGE PRIOR TO ARRIVING AT THE DEALER. THE REPAIR ORDER STATES "FOUND ECU CALIBRATION OFF" AND "REPROGARM ECU TO NEW CALIBRATIONID 34705100". THE LIGHTS ARE NOW OFF AND THE CAR SEEMS BACK TO NORMAL. THE SERVICE PERSON WAS UNABLE TO REASSURE ME THAT THIS PROBLEM WOULD NOT HAPPEN AGAIN, ONLY THAT IT WAS EASILY FIXED AND TOYOTA WOULD COVER IT. MY CAR HAD ALREADY HAD THE ECU REPROGRAMMED IN 08/04, AS PER RECALL 40D.
WHILE DRIVING AT 30 - 35 MPH, THE ENGINE OF MY 2004 TOYOTA PRIUS CUT OFF WITHOUT WARNING. THE "WARNING LAMP" TURNED ON AT THE TIME THE ENGINE QUIT, NOT BEFORE. I COASTED TO A STOP IN A NEARBY PARKING LOT. WHEN I COULD NOT RESTART THE CAR, I CALLED AAA FOR TOWING. AFTER WAITING 30 MINUTES, I TRIED TO START THE ENGINE AGAIN, AND IT STARTED WITH NO PROBLEM. NO WARNING LIGHTS WERE ON, AND I HAD NO FURTHER PROBLEM. I HAD A SECOND INCIDENT IDENTICAL TO THE FIRST, EXCEPT THIS TMIE I TRIED TO RESTART THE MOTOR AFTER WAITING ONLY 4 -5 MINUTES.
SUMMARY: INTERNAL COMBUSTION ENGINE DIED WHILE DRIVING. LOTS OF INDICATOR LIGHTS ON DASH, AND MESSAGE APPEARED ON MULTIFUNCTION DISPLAY. WAS ABLE TO GET TO A SAFE LOCATION ON BATTERY-ONLY POWER. DETAILS: DRIVING HOME FROM TOWN (ABOUT 10 MILES). CAR WAS BEHAVING NORMALLY, AND HAD BEEN DRIVEN APPROX 30 MILES EARLIER TODAY WITH NO ISSUES. JUST BEFORE WE GOT HOME, THE FOLLOWING LIGHTS CAME ON (I RECORDED THEM EXACTLY): (1) RED TRIANGLE (MASTER WARNING LIGHT), (2) ENGINE CHECK (AMBER), (3) BRAKE SYSTEM WARNING (AMBER EXCLAMATION POINT IN PARENTHESES), (4) VSC, (5) HYBRID SYSTEM WARNING LIGHT (THIS WAS ALSO INDICATED ON THE LCD SCREEN). LCD HAD A MESSAGE ON IT WHICH I DID NOT RECORD EXACTLY (IT WAS SOMETHING GENERIC LIKE "THERE IS A PROBLEM"). THE INFO SCREEN WAS INDICATING THAT WE WERE RUNNING ON BATTERY ONLY, AND THE CAR HAD VERY LITTLE "PICKUP", BUT WE WERE ON OUR HOME STREET, WHICH IS QUITE STEEP. THE CAR HAS ABOUT 11000 MILES, AND DID SOMETHING SIMILAR WHEN WE FIRST GOT IT. AFTER TURNING THE CAR ON AND OFF A FEW TIMES, THE INTERNAL COMBUSTION ENGINE SEEMS TO WORK AGAIN, AND MOST OF THE INDICATORS HAVE NOW GONE OFF. (AMBER "ENGINE CHECK" IS STILL ON). AFTER ALL THIS HAPPENED, I GOT ONTO THE INTERNET TO SEE IF OTHERS HAD SEEN SIMILAR PROBLEMS, AND IT LOOKS LIKE THERE MAY BE A CLASS PROBLEM (I NOTE THERE HAVE BEEN A LARGE NUMBER OF THESE IN THE LAST FEW WEEKS - COULD IT BE TEMPERATURE-RELATED?) CAR WAS NOT OUT OF GAS (JUST REFILLED YESTERDAY) - GAS GUAGE SHOWING NEARLY FULL. VEHI
THIS IS NOT THE FIRST TIME THAT I HAVE HAD THIS PROBLEM, BUT I JUST LEARNED THIS IS THE VENUE TO STATE MY COMPLAINTS(I HAVE ANOTHER COMPLAINT ON THIS BOARD. I BOUGHT THIS CAR TO SAVE GAS,MONEY AND THE ENVIRONMENT,BUT NOW THIS CAR IS DOING NONE OF THESE FOR ME IN STOP AND GO TRAFFIC. WHILE I'M STUCK IN TRAFFIC IN DC(I395N), THE BATTERY TAKES OVER. THE PROBLEM IS THE GAS DOESN'T KICK IN WHEN THE BATTERY IS LOW. I FIND THE BATTERY DOESN'T STAY CHARGED FOR OVER 28MINUTES WHILE MOVING IN TRAFFIC ABOUT 3 FEET EVERY 5 OR 10 MINUTES. I HAVE FIGURED OUT IN ORDER TO NOT GET STALLED (WHICH HAS HAPPENED TO ME, 2 TIMES ALREADY,BESIDES TODAY.) I HAVE TO HOLD THE BRAKE PEDAL DOWN WITH ONE FOOT AND REV THE GAS PEDAL WITH THE RIGHT FOOT IN ORDER TO CHARGE THE BATTERY AND NOT GET SLAMMED INTO FROM A VEHICLE BEHIND ME! MY WIFE REFUSES TO DRIVE THE CAR NOW FOR FEAR THAT SHE'LL STALL. I'M FILLING MY TANK MORE OFTEN NOW THAN WHEN I FIRST GOT THIS VEHICLE. DUE TO THE REVING OF THE VEHICLE WHICH WASTES MY GAS(SORTA DEFEATS THE PURPOSE OF BUYING A HYBRID FOR THE MOST PART!), ALSO THIS CAN'T BE GOOD FOR THE ENVIRONMENT EITHER! OH AND LETS NOT FORGET THE SAFETY FACTOR. I HAVE PEOPLE YELLING AT ME AND SAYING THEY WANT TO BUST MY A**! AND EVEN AN ELDERLY WOMAN WITH HANDICAP PLATES GAVE ME THE FINGER RIGHT AFTER SHE ALMOST SLAMMED INTO MY STALLED CAR. I'M EMBARRASSED AND SCARED TO DRIVE OVER 65 BECAUSE THE WAY THE CAR DIED ON ME 2 TIMES BEFORE.
OMG, OMG ITS SO FRESH IN MY MIND!. I WAS TERRIFIED. MY DAUGHTER(OLDEST) WAS IN A TERRIBLE CAR ACCIDENT AND WAS TAKEN TO THE HOSPITAL(MARY WASHINGTON IN VA.) I WAS AT WORK AND GOT THE HORRIFIC CALL ABOUT 1745HRS (RUSH HOUR). I JUMPED IN MY CAR(2004-PRIUS) I I CAN'T TELL YOU HOW I FELT. AS I ENTERED THE HOV LANES FROM DC TO VA, MY CAR STARTED PAUSING..I'VE FELT THIS BEFORE, SO I HIT THE INFO BUTTON AND SEE MY BATTERY TOOK OVER AND IS ON 4 LINES! I THEN SEE THE ALERT LIGHTS ILLUMINATE ON MY DASH! THIS CAN'T BE HAPPENING?, NOT NOW!..I IMMEDIATELY HIT MY HORN AND AVOID GETTING SLAMMED INTO BY VEHICLES BEHIND ME. I SLOWLY CREEP ON MY LAST BATTERY LINE ONTO THE RIGHTHAND SHOULDER. MY PRIUS DIED. I CALLED TOYOTAS' (RAP>ROADSIDE ASSISTANCE PROGRAM) AND A TOW TRUCK WAS SENT. I BROKE DOWN IN DC AND (TOYOTAS' RAP) ONLY TAKES ME 50MILES FROM THE BREAKDOWN. I LIVE 62 MILES AWAY! THIS IS NOT ACCEPTABLE! I WAS TOWED TO SPRINGFIELD TOYOTAN AND IT WAS CLOSED! (IT IS NOW 2130HRS! AND I'M STILL NOT AT THE HOSPITAL AND I'M IN TEARS!) THE TOW TRUCK DRIVER WAS NICE ENOUGH TO TELL ME TO CALL MY INSURANCE CO. I DID AND THEY SENT ANOTHER TOW TRUCK TO PICK ME UP. IT IS NOW 2230HRS! I STILL DON'T KNOW THE STATUS OF MY DAUGHTER! THE TOW TRUCK BRINGS ME TO FREDERICKSBURG BUT TO A NISSAN DEALERSHIP, IT SEEMS THE ADDRESS WAS WRONG. WE FIGURED OUT THAT TOYOTA POHANKA WAS DOWN THE STREET AND THE TOW TRUCK DRIVER WAS CONSIDERATE ENOUGH TO BRING ME THERE. I HAD TO DROP OFF THE VEHICLE AND LUCKY I HAD SOMEONE PI
PURCHASED A 2004 TOYOTA PRIUS ON MARCH 2, 2004. ON MAY 24, 2004 THE CAR STOPPED WHILE I WAS DRIVING IT. I COULD NOT RESTART IT FOR APPROXIMATELY 15 MINUTES. I SAT IN THE MIDDLE OF THE STREET DURING THAT TIME. THE DEALER SAID THEY HAD NEVER HEARD OF THIS HAPPENING. OM JUNE 16, 2004 THE CAR STOPPED RUNNING WHILE I WAS AT AN INTERSECTION. I HAD TO WAIT APPROXIMATELY 15 MINUTES BEFORE IT WOULD START. THE DEALER SAID THEY DIDN'T KNOW ANYTHING ABOUT THIS. ON JUNE 21, 2004 THE CAR COMPUTERS WERE TESTED ON A RECALL AND FOUND TO BE OUT OF SYNC. THEY WERE ADJUSTED AND I WAS TOLD THAT WOULD TAKE CARE OF MY PROBLEM. IN CONTINUED TO HAVE PROBLEMS WITH THE CAR NOT STARTING. ON OCT. 6, 2004 I WAS GIVEN A NEW CAR REMOTE CONTROL TO FIX THE PROBLEM. I CONTINUED TO HAVE PROBLEMS. ON DECEMBER 6, 2004 THE CAR COMPLETELY FAILED. I WAS UNABLE TO START OR TURN OFF THE CAR. AFTER 20 MINUTES IT STARTED AND I WAS ABLE TO LEAVE IT WITH THE DEALER. THE MULTI DISPLAY UNIT WAS REPLACED. THE CAR CONTINUED TO STOP INTERMITTENTLY;. ON JANUARY 19, 2005 THE CAR FAILED TO START. A NEW SMALL BATTERY WAS INSTALLED. ON MARCH 29, 2005 THE BRAKES LOCKED UP. THE ABS ACTUATOR WAS REPLACED. ON MAY 21, 2005 THE CAR FAILED TO START. IT IS PRESENTLY AT THE DEALER.
WHILE DRIVING AT APPROXIMATELY 35 MPH THE VEHICLE COMPLETELY SHUT DOWN. THE VEHICLE WAS HYBRID. THE OWNER HAD THE VEHICLE TOWED TO THE DEALER, AND WAS INFORMED THAT THE BATTERY WAS CHARGED, AND THERE WAS NOTHING WRONG WITH THE VEHICLE. *AK THERE WERE A SERIES OF THESE EVENTS. THE VEHICLE ALSO STALLED WHILE IN MOTION. THE CONSUMER WAS INFORMED THAT THE CHARGING SYSTEM WAS TESTED AND NOTHING WAS WRONG WITH THE VEHICLE. *SC *JB
A COUPLE OF MONTHS AGO WHILE DRIVING MY 2004 TOYOTA PRIUS IT LOST POWER AND ALL SORTS OF WARNING LIGHTS CAME ON. I TOOK IT STRAIGHT TO THE DEALER. AT THAT TIME THEY TOLD ME IT LOSS IT'S COMPUTER PROGRAM AND WENT INTO THE "LIMP HOME" MODE. THEY REPROGAMED IT AND IT RAN FINE. ON 5/8/05 AFTER A SHORT DRIVE I STOPED AND WHEN I TRIED TO RESTART IT, IT WOULD NOT START. ALL I COULD GET WAS A LOT OF WARNING LIGHTS AND A WIRLING SOUND. I CALLED AAA TO HAVE IT TOWED TO THE DEALER. JUST AS THE TOW TRUCH ARRIVED I TRIED TO START IT AGAIN AND IT STARTED LIKE NORMAL. I DROVE IT TO THE DEAL AND EXPLAINED THE PROBLEM TO THEM. THEY COULD NOT FIND ANY TROUBLE CODES OR PROBLEM WITH THE CAR. IT HAS RAN FINE SENCE THEN. BUT I NOW WORRY WHEN IT WILL ACT UP AGAIN.
DRIVING MY 04 PRIUS AT NORMAL SPEED - ALL OF A SUDDEN LOST ALL POWER. MADE IT TO DEALER FEW BLOCKS AWAY AFTER SITTING AWHILE. DEALER TOOK 48 HOURS - SAID WRONG PROGRAM WAS IN COMPUTER. REPROGRAMED.
MY WIFE'S 2004 TOYOTA PRIUS LOST POWER 100 MILES AWAY FROM HOME. SHE WAS WITH OUR 3 MONTH OLD BABY AND FORTUNATELY WAS NOT REAR ENDED OR INVOLOVED IN AN ACCIDENT.
I HAD DRIVEN APPROXIMATLEY 20 MILES TO MY HOCKEY GAME AND WAS DRIVING AT 40 MPH. AN ! AND CHECK ENGINE LIGHT CAME ON AND THE CAR WAS THEN REDUCED TO ONLY RUNNING OFF OF BATTERY. I WAS ABLE TO PULL OFF THE ROAD WITHOUT DANGER AND SHUT DOWN THE CAR AND CHECKED THE OIL AND GAS TO VERIFY THAT WASN'T THE CAUSE OF THE ISSUE. AFTER APPROXIMATELY 3 MINUTES I STARTED THE CAR AND THE ! AND CHECK ENGINE LIGHT REMAINED ON, BUT THE GAS ENGINE WAS FUNCTIONING CORRECTLY. I DROVE THE REMAINING 3 MILES TO MY DESTINATION AND CALLED TOYOTA ROADSIDE ASSISTANCE AND ARRANGED FOR A TOW TRUCK. AFTER FINISHING UP MY HOCKEY GAME ( 1 HOUR) I WAS ABLE TO START THE CAR AND THERE WERE NOT WARNING LIGHTS OR ISSUES. I CANCELED THE TOW TRUCK AND DROVE THE CAR TO THE DEALER. THE NEXT DAY THE DEALER UPDATED THE CODE IN THE CAR TO US TSB EG047-04. I HAVE BEEN DRIVING THE CAR SINCE THEY UPDATED THE CODE WITHOUT ISSUE.
I OWN A 2004 PRIUS AND ALSO EXPERIENCED A COMPLETE SYSTEM SHUTDOWN WHILE DRIVING ON THE HIGHWAY ABOUT 3 MONTHS AGO. THE ENTIRE GAS ENGINE SHUT DOWN AND ALL WARNING LIGHTS CAME ON. THE ELECTRIC MOTOR REMAINED OPERATIONAL AND ALLOWED ME TO GET OFF THE ROAD AND INTO A PARKING LOT SAFELY. THE DEALER (CABE TOYOTA - LONG BEACH, CA) GAVE ME A BRIEF AND UNSATISFACTORY EXPLAINATION..BRUSHING THIS OFF AS A MINOR PROBLEM SIMILAR TO A COMPUTER NEEDING TO BE RESTARTED. I ASSUME THEY UPGRADED MY SYSTEM BUT STILL FEAR A RECURRENCE IN A LESS CONVENIENT LOCATION. PLEASE LET ME KNOW IF YOU WOULD LIKE ANY ADDITIONAL INFORMATION ON THIS. VEHICLE VIN = [XXX]
THE CAR STOPPED IN THE MIDDLE OF THE ROAD JUST AFTER ALL THE WARNING LIGHTS CAME ON
AN ARTICLE IN YESTERDAY'S L.A. TIMES (5/17) DETAILED A PROBLEM WITH THE 2004/05 TOYOTA PRIUS, WHERE IT MENTIONED THAT 13 PRIUS OWNERS REPORTED THAT THEIR VEHICLES STALLED SUDDENLY, OFTEN AT HIGH SPEEDS. ON APRIL 12, 2005, THE EXACT SAME THING HAPPENED TO ME. WHILE SLOWING FROM 65 M.P.H. ON I-10 IN WEST L.A. ONTO THE I-405 INTERCHANGE, EASILY ONE OF THE MOST CONGESTED HIGHWAY INTERCHANGES IN THE COUNTRY, MY PRIUS STALLED AND I WAS EXTREMELY FORTUNATE TO MAKE IT TO THE END OF THE INTERCHANGE WHERE THE SHOULDER BEGAN. HAD IT OCCURED A MERE TWO MINUTES LATER, I WOULD HAVE BEEN IN THE FAST LANE OF THE 405, TRIGGERING A POTENTIAL DISASTER AND CERTAIN SIGALERT, AS IT OCCURED AT 8:15 A.M.--RUSH HOUR. MY CAR HAD APPROXIMATELY 8,700 MILES AND WAS PURCHASED NEW IN AUGUST, 2004. I HAD IT TOWED TO TOYOTA OF SANTA MONICA WHERE I PURCHASED THE CAR, AND WAS DISMAYED AT THEIR NONCHALANCE. A BRAND NEW CAR SHOULD NOT BREAK DOWN FOR NO REASON, AND IT COULD'VE RESULTED IN A SERIOUS ACCIDENT. MORE TRO UBLING, THE TOYOTA SERVICE DEPARTMENT'S TECHNICAL ASSESSMENT OF THE PROBLEM WAS THAT IT WAS A "COMPUTER GLITCH," AND THAT THEIR REPAIR SERVICE WAS TO "REPROGRAM THE COMPUTER." I HAVE BEEN A LOYAL AND VOCAL SUPPORTER OF THIS HYBRID VEHICLE, PLEASED IN EVERY WAY WITH THE PERFORMANCE OF THE CAR. NOW WHEN PEOPLE ASK, I GIVE THEM MUCH THE SAME ANSWER, BUT VERBALLY INSERT AN ASTERISK AND TELL THEM ABOUT THE TIME IT BROKE DOWN WITHOUT WARNING, AND HOW I HAVE NO GUARANTEE IT WON'T HAPPEN AGAIN. YOU CAN COUNT
DRIVING MY 2004 TOYOTA PRIUS HOME FROM WORK, THE CAR SUDDENLY LOST POWER A FEW MILES FROM MY HOME ON A BUSY THOROUGHFARE. I DRIFTED TO THE SIDE OF THE ROAD. ALL WARNING LIGHTS ON THE DASH WERE ON. I TURNED OFF THE CAR AND RESTARTED IT. IT WENT A FEW SECONDS BEFORE DYING AGAIN. THIS CONTINUED SEVERAL TIMES UNTIL I MADE IT HOME. THE INCIDENT CAUSED OTHER CARS TO HAVE TO SLOW DOWN, HONK AND MOVE AROUND ME. I WAS VERY SCARED. IT WAS LATE AT NIGHT. I CALLED MY HUSBAND TO COME HELP ME BUT HE WAS NOT HOME. THE NEXT DAY THE CAR STARTED AND I TOOK IT TO THE DEALERSHIP. THEY COULD FIND NOTHING WRONG, AND SAID THEY "RESET THE ENGINE/BATTERY RATIO" SO THE CAR WOULD RELY MORE ON GAS THAN ELECTRICITY , AND THAT I WOULD EXPERIENCE A SLIGHT DECREASE IN MY ENGINE EFFICIENCY. I LATER COMPLAINED TO THE SERVICE MANAGER, THAT MY PRIUS HAS HAD NUMEROUS ELECTRICAL PROBLEMS SINCE I PURCHASED IT IN AUGUST OF2005. TWICE IT WOULD NOT START IN THE MORNING AND I HAD TO HAVE IT TOWED. HE ALSO TOLD ME THAT WHAT THE SERVICE PERSON TOLD ME WAS INCORRECT, THAT THERE WAS NO WAY THEY CAN "ADJUST" THE ENGINE/BATTERY RATIO. HE GAVE NO EXPLANATION FOR MY PROBLEMS AND SAID "NO ONE ELSE" HAS HAD ANY PROBLEMS WITH THEIR CARS. I WANT TO RETURN THE CAR FOR A NEW ONE, BUT HE SAYS HE FEELS "CONFIDENT" TOYOTA WILL CORRECT ANY PROBLEMS I AM HAVING. I AM AFRAID TO DRIVE THE CAR IN CASE THIS HAPPENS AGAIN. TOYOTA HAS DONE NOTHING SINCE I HAVE COMPLAINED. I FEEL THEY OWE ME A NEW CAR WHILE THEY FIGURE THIS OUT.
MY DAUGHTER WAS DRIVING MY 2004 PRIUS ON I35W AT 55 MPH WHEN SEVERAL RED WARNING LIGHTS CAME ON AND THE CAR CHIMED. WE WERE ABLE TO EXIT THE INTERSTATE AND LEFT THE CAR RUNNING WHILE WE CONSULTED THE OWNER'S MANUAL, THEN CALLED THE DEALER. WE STARTED TO DRIVE TO THE DEALERSHIP, BUT THE CAR'S POWER DIMINISHED NOTICEABLY AT EACH RED LIGHT OR STOP SIGN. IT FINALLY STALLED ABOUT ONE MILE FROM THE PARKING LOT WHERE WE HAD INITIALLY PAUSED. THE CAR WAS BLOCKING A BUS ROUTE/HIGHWAY EXIT/SURFACE STREET CONNECTOR AT THAT POINT. A BUS DRIVER AND PASSENGER HAD TO PUSH THE CAR TO A SAFER LOCATION, OUT OF THE BUS' WAY! THE IGNITION LOCKED AND THE FOB COULDN'T BE REMOVED UNTIL AT LEAST 30 MINUTES PASSED. THE CAR WAS TOWED TO THE DEALER, WHO SAID IT WAS "A SOFTWARE GLITCH" AND THAT THERE WAS NOTHING WE COULD HAVE DONE TO PREVENT IT, AS THEY HAD TO REPROGRAM IT. NO PARTS WERE REPLACED.
HAVE A 2004 TOYOTA PRIUS. LESS THAN 40,000 MILES ON THE CAR. WAS DRIVING ON THE FREEWAY AND IT SUDDENLY DIED FOR NO REASON. TOYOTA DEALER SAID IT WAS A COMPUTER MALFUNCTION AND COULD NOT GUARENTEE IT WOULD NOT HAPPEN AGAIN. VERY UPSET ABOUT THIS AS IT IS A NEW CAR I PAID A LOT OF MONEY FOR
DT: PROBLEM BEGAN 5/7/05. WHILE DRIVING, THE VEHICLE SUDDENLY STOPPED. THE INDICATOR SAID TO CONTACT DEALERSHIP. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE DEALER RESET THE COMPUTER AND THE VEHICLE WAS REPAIRED.*JB
I HAD JUST DROPPED MY SON OFF AT SCHOOL WHEN ALL OF THE WARNING LIGHTS ON THE DASH AND MULTI DISPLAY OF MY 2004 TOYOTA PRIUS ILLUMINATED. AS SOON AS I PULLED THE CAR OUT OF THE SCHOOL DRIVEWAY AND ONTO THE HIGHWAY (SPEED LIMIT 45 MPH), I REALIZED THAT I HAD NO ACCELERATION. I MANAGED TO PULL THE CAR ONTO A SIDE STREET BEFORE IT SHUT DOWN COMPLETELY. POLICE HAD TO DIVERT TRAFFIC WHILE AWAITING THE TOW TRUCK. AT THE DEALERSHIP, THE CAR STARTED UP AGAIN. THE DEALER COULDN'T DETERMINE THE PROBLEM, AND TRIED REPROGRAMMING THE CAR. SINCE TOYOTA DOESN'T SEEM TO KNOW WHAT CAUSED THE SHUTDOWN, I AM CONCERNED THAT THIS WILL HAPPEN AGAIN, AND THAT THERE WILL BE AN ACCIDENT NEXT TIME.
5/6/05 MY 2004 PRIUS WITH 20,400 MILES WITHOUT WARNING LOSS ALL POWER AND SHUT DOWN WHILE DRIVING HAZARD LIGHT CAME ON WARNING TO TAKE TO TOYOTA DEALER. THE VEHICLE WOULD NOT START. THE BATTERY METER LEVEL WAS COMPLETELY DEAD. THE VEHICLE HAD TO BE TOWED TO MAITA TOYOTA 2500 AUBURN BLVD, SACRAMENTO, CA 95821, 916 481-5353 FOR REPAIR. THE WORK ORDER STATED THE CAUSE WAS THE ECU WHICH WAS REPROGRAMED WHICH CLEARED STORED CODES. CODE PULLED P3191. IS THIS A NEW FINDING IN THE PRIUS?
MASTER INDICATOR LIGHT ILLUNINATED, INTERNAL COMBUSTION ENGINE FAILED TO RESTART.
WITHOUT WARNING, THE WARNING LIGHT AND ALARM COME ON. THE GAS ENGINE DIES AND DOES NOT ENGAGE AT ALL. THE ELECTRIC MOTOR IS THE ONLY THING THAT KEEPS THE CAR MOBILE. ONCE THE POWER IS TURNED OFF THEN BACK ON, BOTH THE GAS AND ELECTRIC MOTORS MOVE THE CAR AS NORMAL, BUT THE WARNING PERSISTS. THIS HAS HAPPENED TWICE. I'VE BEEN TOLD THAT TWO DIFFERENT COMPUTER WERE THE CAUSE. THE FIRST INCIDENT HAPPENED AT ABOUT 5,000 MILES, AND THIS LATEST HAPPENED JUST OVER 10,000.
OUR 2004 PRIUS ON FOUR SEPARATE OCCASIONS HAD A COMPLETE ENGINE SHUTDOWN WITH LOTS OF INDICATOR LIGHTS LIT ON THE DASHBOARD. THIS HAPPENED TWICE WHILE WE WERE TRAVELING ON INTERSTATE HIGHWAYS IN TRAFFIC AT HIGHWAY SPEEDS, ONCE IN A TOYOTA DEALERSHIP WHILE THE VEHICLE WAS BEING SERVICED, AND ONCE AS WE PULLED INTO A TOYOTO DEALERSHIP FOR SERVICE. WE WERE NOT AWARE WE COULD SEND A COMPLAINT TO NHTSA UNTIL WE SAY TODAY'S MSNBC ARTICLE. THE FIRST ENGINE SHUTDOWN OCCURRED IN THE HYANNIS TOYOTA DEALERSHIP IN MASSACHUSETTS. THEY TOOK QUITE A WHILE TO FIX THE VEHICLE AND MADE SEVERAL PHONE CALLS TO TOYOTA ENGINEERS FOR HELP. THEY WROTE ON OUR RECEIPT: "NEEDS TRANS REPLACEMENT FOR PERMANENT REPAIR." AFTER WE LEFT MASSACHUSETTS WE DROVE ACROSS COUNTRY TOWARD OUR HOME IN CALIFORNIA. THE OTHER THREE ENGINE SHUTDOWNS HAPPENED DURING THIS TRIP. WE HAD TO BE TOWED (AT TOYOTA'S EXPENSE) TWICE AS A RESULT OF THE INTERSTATE ENGINE SHUTDOWNS AND ENDED UP AT A TOYOTA DEALERSHIP IN JACKSON, MISSISSIPPI. WE HAD TO STAY SEVERAL DAYS AT OUR OWN EXPENSE WHILE THEY REPAIRED THE VEHICLE, AGAIN CONSULTING SEVERAL TIMES WITH TOYOTA ENGINEERS DURING THE REPAIR. AFTER WE REACHED CALIFORNIA WE TOOK THE VEHICLE TO SOUTH BAY TOYOTA AND REQUESTED THE "PERMANENT" REPAIR DESCRIBED ON THE HYANNIS TOYOTA RECEIPT. WE WERE TOLD THEY WOULD DO NOTHING BECAUSE THERE WAS NO INDICATOR SHOWING ANY PROBLEMS AT THAT TIME. WE MADE SEVERAL PHONE CALLS TO TOYOTA BUT WERE UNABLE TO GET THEM TO DO ANYTHING FURTHER TO OUR CAR.
2004 PRIUS SLOWED, THEN STOPPED ON A HIGHWAY DUE TO A SOFTWARE PROBLEM. TOWED TO DEALER. DEALER CORRECTED THE NEXT DAY.
1) AFTER BREAKING GENTLY TO A STOP, THE CAR SWITCHED TO BATTERY-MODE AND REPORTED ERRORS, INCLUDING "CHECK ENGINE" 2) THE CAR WOULD NOT SWITCH BACK TO THE GASOLINE ENGINE, AND COULD ONLY BE DRIVEN AT 40MPH ON BATTERY TO THE DEALER 3) THE DEALER REPORTED THAT THE ERROR CODES SUGGESTED THE ONBOARD COMPUTER HAD TO BE RESET, AND ONCE IT WAS RESET THE CAR WENT BACK TO NORMAL OPERATION
I WAS DRIVING MY 2004 TOYOTA PRIUS (14250 MILES) ON A FREEWAY AND ALL OF A SUDDEN ALL THE WARNING LIGHTS CAME ON (RED EXCLAMATION MARK IN A TRIANGLE , ENGINE FAILURE WITH EXCLAMATION MARK, ANOTHER EXCLAMATION MARK IN A CIRLCE AND SOME OTHER SCARY SIGNS). I IMMEDIATELY PULLED OVER ON THE SHOULDER OF THE HIGHWAY, AND STOPPED THE CAR.I CHECKED THE OWNER'S MANUAL TO MAKE SENSE OUT OF THOSE SIGNS AND IT SAID "DO NOT DRIVE AND CONTACT YOUR TOYOTA DEALER IMMEDIATELY", SO I DID. THE CAR WAS TOWED TO THE TOYOTA DEALER AND THE DEALER HAD IT FOR A DAY.THE DEALER HAD IT CHECKED AND TOLD ME THAT THE SOFTWARE NEEDED TO BE UPGRADED.HE TOLD ME THAT TOYOTA WAS AWARE OF THE PROBLEM AND THE UPGRADE WAS ALREADY OUT. I THINK IT IS A VERY SERIOUS PROBLEM. NOW I WAS SEARCHING ON THE INTERNET FOR MORE INFORMATION ON THIS PRIUS SOFTWARE PROBLEM, I FOUND THAT THERE ARE MANY INCIDENTS OF THIS TYPE WHERE ALL OF A SUDDEN THE SOFTWARE CRASHES.
MY DAUGHTER WAS DRIVING OUR 2004 TOYOTA PRIUS IN FAST TRAFFIC WHEN THERE WAS A COMPLETE FAILURE OF THE COMPUTER SYSTEM AND THE CAR SHUT DOWN. HER LIFE WAS IN DANGER - BUT A POLICEMAN HAPPENED TO BE PASSING BY AND DIVERTED TRAFFIC AND CALLED A TOW TRUCK. THE CAR WAS TAKEN TO MORRISTOWN TOYOTA IN MORRISTOWN NEW JERSEY WHERE IT WAS DETERMINED THAT THERE WAS A COMPUTER FAILURE. THE COMPUTER STAYED OVERNIGHT AT THE DEALER AND THEY SAID THE "REFRESHED" THE COMPUTER AND THAT "THIS SHOULD SOLVE THE PROBLEM." I AM REPORTING THIS INCIDENT BECAUSE OF THE DANGEREOUS SITUATION THAT DEVELOPED DUE TO A COMPUTER FAILURE - AD MAY FIT IN WITH OTHER REPORTS YOU ARE RECEIVING.*AK
WHILE DRIVING 35 MPH THE DASHBOARD LIGHTS FLASHED AND THE VEHICLE SHUT OFF. DEALER STATED THE VEHICLE'S SOFTWARE NEEDED TO BE UPDATED. *AK THE PROBLEM HAS NOT RECURRED. *BF *NM
WHILE DRIVING VEHICLE WILL JUST STOP. CONSUMER STATES THERE IS A SOFTWARE PROBLEM WITH ENGINE BEING FAULTY FROM THE COMPUTER. CONSUMER RECEIVES A DOZEN WARNING LIGHTS. VEHICLE WAS TOWED TO A DEALERSHIP SO THAT THE VEHICLE COULD BE DIAGNOSED. CONSUMER IS AWARE OF OTHER SIMILAR COMPLAINTS. *AK *NM
2004 TOYOTA PRIUS DIED AT 65 MPH ON I-395 CARPOOL LANES. MULTIPLE WARNING LIGHTS FLASHED ON. WAS ABLE TO COAST IT OVER AND RESTART FOR A MILE OR TWO WHEN IT COMPLETELY DIED AGAIN. WAS TOWED TO SPRINGFIELD VA TOYOTA DEALERSHIP WERE IT WAS SERVICED. ERROR CODES C2318 (LOW VOLTAGE ERROR - POWER SUPPLY MALFUNCTION), BATTERY CODE 8442 WERE REPORTED. ALSO, CHECK ENGINE LIGHT ON, FOUND CODE P3791/ENGINE WON'T START. REPROGRAMMED ECU DP0199. CARS SHUTTING DOWN IN HIGH SPEED TRAFFIC IS A CRASH WAITING TO HAPPEN. WE'RE NOT CONVINCED THAT RE-SETTING THE ENGINE CODE IS ENOUGH TO FIX THE PROBLEM. HAS THE ORIGINAL SOFTWARE PROBLEM BEEN LOCATED AND FIXED? DEALERSHIP COULDN'T GIVE US THAT ANSWER.*AK
IN THE 2004 TOYOTA PRIUS THERE IS A BUTTON ON BOTH BACK SEATS BY THE HEADRESTS THAT UNLATCHES THE SEATBACK. MY FOUR YEAR OLD CAN EASILY PUSH DOWN THIS BUTTON WITH ONE FINGER, AND MY CONCERN IS THAT A CHILD (OR OTHERS) COULD UNLATCH THE SEAT WITHOUT THE DRIVER KNOWING. SHOULD THE CAR CRASH OR STOP SUDDENLY THE SEAT COULD COME DOWN, POSSIBLY WITH A PASSENGER IN IT. I TOLD THE CAR DEALER AND A TOYOTA CUSTOMER SERVICE REP ABOUT MY CONCERN. I WAS TOLD THE BUTTON IS NOT DESIGNED THAT WAY, BUT WHEN I CONTACTED A SECOND DEALERSHIP THEIR 2004 PRIUS DID THE SAME AS THE CAR I TESTED. I WAS TOLD THAT IT WAS DESIGNED SO THAT YOU HAD TO CONTINUE TO HOLD DOWN THE BUTTON IN ORDER TO PULL THE SEATBACK FORWARD. THIS IS NOT THE CASE IN REALITY. THE BUTTON NEEDS TO BE CHILDPROOFED EITHER BY MOVING IT SO IT IS NOT EASILY SEEN AND REACHED BY A CHILD, PROVIDING A COVER, OR ADDING A LIGHT ON THE DASH SO THE DRIVER IS AWARE OF THE SEAT BEING UNLATCHED. I WAS TOLD THAT IT WAS ALSO DESIGNED SO THAT THE SEAT COULD NOT BE UNLATCHED WHILE THE CAR WAS IN MOTION. ALSO NOT TRUE. I WAS THE FIRST TO NOTICE THIS UNSAFE FEATURE, AND WE WERE IN MOTION WHEN I UNLATCHED MY SEAT.*AK
THE FUEL INDICATOR MALFUNCTIONS DURING THE WINTER MONTHS. IT STARTS TO SHOW EMPTY GAS TANK WHEN IT IS 1/2 FULL. THIS PROBLEM GOES AWAY WHEN TEMPORATURE RISES. TOYOTA IS AWARE OF THIS PROBLEM AND TELLS US THAT THIS IS PROBABLY DUE TO BAD GAS TANK DESIGN. THERE IS NO SOLUTION TO THIS PROBLEM FOR OVER ONE YEAR AND TOYOTA IS NOT WILLING TO FIX THIS ISSUE.*AK
WHILE TRAVELING 25 MPH CONSUMER'S VEHICLE PROCEEDED TO STRIKE ANOTHER VEHICLE . UPON IMPACT, AIR BAGS DID NOT DEPLOY. ALSO, DRIVER'S SIDE SEAT BELT TIGHTENED SO MUCH THAT CONSUMER COULD NOT BREATH. AFTER FINALLY RELEASING THE SEAT BELT CONSUMER COULD BREATH.*AK
THE ACCLERATOR STUCK CONTINUOUSLY, CAUSING THE VEHICLE TO STALL AND SHUTDOWN. DEALER HAS BEEN UNABLE TO DUPLICATE THE PROBLEM ,AND THE MANUFACTURER OFFERED NO SOLUTION. *AK
FLUID ON LEFT REAR TIRE RIM AND LOSS OF HUB CAP. DISCOVERED LEAKING BRAKE CYLINDER ASSEMBLY AND SOAKED DISK BRAKE PADS. MASTER CYLINDER BRAKE LEVEL DOWN TO TO MINIMUM FILL LEVEL. BRAKE FLUID POOLING ON GARAGE FLOOR UNDER LEFT REAR WHEEL. *AK
WHILE DRIVING 65 MPH, THE CONSUMER HEARD A LOUD NOISE COMING FROM THE REAR. SUDDENLY THE VEHICLE VIBRATED UNCONTROLLABLY. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE CONSUMER NOTICED THAT THE DRIVER'S REAR TIRE BLEW OUT. PLEASE PROVIDE FURTHER DETAILS. *JB
WHILE DRIVING THE VEHICLE AT 60 MPH. THE VEHICLE COMPLETELY SHUT DOWN. THE CONSUMER PRESSED ON THE ACCELERATOR PEDAL FOR SPEED, HOWEVER THE VEHICLE CONTINUED TO LOSE POWER. THE CONSUMER HAD THE VEHICLE TOWED. THE VEHICLE IS STILL AT THE DEALERSHIP. *JB THE PROBLEM WAS DUE TO A COMPUTER GLITCH PER TSB. THE BATTERY HAD GONE DEAD. *SC
1) ON A 95 DEGREE DAY THE CAR WAS PARKED IN THE SUN. 2) BRAKE LIGHT ASSEMBLY DEFORMED IN THE HEAT OBSCURING SOME OF THE 6 LED REFLECTORS. THE BLACK PLASTIC USED IN THE ASSEMBLY DOES NOT HOLD UP TO THE HEAT. 3) I COMPLAINED TO TOYOTA CORPORATE IN CALIFORNIA TO FIX THE SOURCE OF THE PROBLEM. NOTHING DONE TO DATE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Toyota Prius → · Every Prius year → · How the figures are calculated →