Page 11 of 13 · complaints 501–550 of 610

2004 Toyota Prius complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Electrical System
Filed Jun 10, 20058,300 milesMA

2004 TOYOTA PRIUS SEDAN. STALLS OUT WHILE DRIVING ABOUT 35 MILES HOUR AND THE ELECTRIC RECHARABLE BATTERY DRAINS. THIS HAS HAPPENED TWO TIMES TO ME AND I HAVE TAKEN IT BACK TO TOYOTA DEAL FOR THIS. THE 1ST APPROXIMATELY JAN -FEB TIME FRAME. DEALER COULD FIND NOTHING WRONG. 2ND TIME APPROXIMATELY EARLY APRIL. DEALER SAID HAD TROUBLE CODE IN COMPUTER AND HAVE CORRECTED PROBLEM BUT LET THEM KNOW IF HAPPENS AGAIN OR ANY OTHER PROBLEM. ENGINE LOAD, AUTOMATIC GEAR SHIFTS HARD AND CAR ROLLS SLIGHTLY WHEN PUT INTO PARK.

Unknown or Other
Filed Jun 10, 20057,810 milesOH

POWER LOSS ON HIGHWAY, ENGINE LIGHT CAME ON. PULLED OVER TO SIDE. RESTARTED BUT THE ENGINE LIGHT STAYTED ON

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 9, 20052,235 milesCA

DT: TOYOTA PRIUS GAS ENGINE STALLED 3 TIMES, TWICE WHILE DRIVING ON HIGHWAY AND ON RAMP. 1) MAY 13 2004 STALLED IN BUSY INTERSECTION GOING ABOUT 40 MPH, ELECTRICAL ENGINE STILL WORKED, SO SPEED DROPPED TO 20 MPH, AND CONSUMER STOPPED ON THE SIDE. ALL WARNING LIGHTS WERE ON. VEHICLE WAS TOWED TO TOYOTA, AND THEY SAID NOTHING WAS WRONG EXCEPT DIRTY GAS. THEY RESET WARNING LIGHTS, AND TOLD IT WAS SAFE. 2) JUNE 1, 2004, WHILE MERGING ONTO A HIGHWAY GOING UP THE RAMP AT ABOUT 50 MPH CAR JERKED AND SLOWED TO ABOUT 25 MPH WITHOUT WARNING. CAR BEHIND M HAD TO GO ONTO SHOULDER TO AVOID REAR ENDING CONSUMER'S VEHICLE. ALL WARNING LIGHTS WERE ON AGAIN . WHEN CHECKING ENGINE DISPLAY ONLY ELECTRICAL POWER WAS WORKING AGAIN. GAS ENGINE HAD STALLED, CAUSING THE IMMEDIATE DECREASE IN SPEED, WITHOUT BRAKE LIGHTS SO CAR BEHIND DIDN'T KNOW WHAT WAS HAPPENING. TOWED TO TOYOTA. THEY SAID NOTHING WAS WRONG AGAIN EXCEPT DIRTY GAS. CONSUMER CHANGED GAS STATIONS AND USED THEIR RECOMMENDED ONES SINCE THE LAST INCIDENT. CONSUMER REFUSED TO TAKE THE CAR BACK . HAD TWO TODDLERS WHO WERE IN THE CAR AT THE TIME OF THE INCIDENTS. GMC DEALER SENT A PATCH WHICH WA SSUPPOSE TO FIX THE PROBLEM, BUT PATCH DID,T WORK. PROBLEM RECURRED.*AK

Engine and Engine Cooling
Filed Jun 9, 200523,600 milesCA

TOYOTA PRIUS GAS ENGINE STALLED AFTER TOYOTA SERVICE PATCH WAS DOWNLOADED TO CORRECT PROBLEM. BOUGHT CAR MARCH 1, 2004. CAR STALLED MAY 13 AND JUNE 1- SEE REPORT FILED UNDER MAY 13 DATE. JULY 31, 2004 TOYOTA DOWNLOADED PATCH TO FIX THE PROBLEM AND WE THOUGHT IT WAS FINE. CAR WAS OK FOR ALMOST A YEAR. THEN, JUST 2 WEEKS AGO ON JUNE 2, 2005 I WAS DRIVING ON THE HIGHWAY (LUCKILY IN A LOT OF SLOW TRAFFIC SO ONLY GOING ABOUT 40 MPH) AND THE GAS ENGINE DIED AGAIN SO THE CAR DROPPED TO 20MPH ON THE ELECTRIC ENGINE. ALL WARNING LIGHTS CAME ON AGAIN. THIS TIME I STOPPED AND RESTARTED THE CAR AND THE ENGINE (GAS AND ELECTRIC) CAME BACK ON. THIS IS WHAT THE DEALER HAD SAID THAT THE OTHER CUSTOMERS HAVING THE PROBLEM HAD FOUND- IF YOU STOP AND TURN IT BACK ON AFTER A STALL EVERYTHING WORKS. SO SINCE MY KIDS WERE NOT IN THE CAR I DID THIS AND DROVE IT TO A PARKING LOT. THE WARNING LIGHTS WERE STILL ON AND NOW I AM REALLY SCARED TO DRIVE THE CAR. IN ALL THREE SITUATIONS I FEEL LIKE I WAS JUST LUCKY THAT I WAS NOT GOING FASTER AND ESPECIALLY INTHE SECOND CASE THAT THE DRIVER BEHIND ME WAS AWARE ENOUGH TO AVOID MY SUDDENLY POWERLESS CAR. I THOUGHT IT WAS IMPORTANT TO REPORT THIS BECAUSE WE THOUGHT TOYOTA'S SOFTWARE DOWNLOAD PUT IN IN JULY 2004 WORKED TO FIX THIS PROBLEM BUT IT CLEARLY IS STILL HAPPENING. I WILL NOT DRIVE THE CAR NOW WITH MY CHILDREN IN IT AND AM CONSIDERING GETTING RID OF IT. IF IT WERE ANY OTHER CAR IT WOULD BE GONE BY NOW, BUT WE ARE BIG BELIEVERS IN THE HYBRID TECHNOLOGY

Electrical System
Filed Jun 9, 2005FL

DT: CONTACT HAS A 2004 TOYOTA PRIUS, AND WHILE DRIVING THE VEHICLE IT HAS FAILED ON TWO SEPARATE OCCASIONS. A. HOW LONG AND AT WHAT SPEED WAS THE CONSUMER DRIVING BEFORE THE VEHICLE LOST POWER? APPROXIMATELY 15 -20 MINUTES, GOING ABOUT 45 MPH. B. WAS THE CONSUMER ACCELERATING, DECELERATING, OR DRIVING AT A STEADY- STATE WHEN THE VEHICLE LOST POWER? DRIVING AT A STEADY RATE. C. AFTER THE VEHICLE LOST POWER, WAS THE DRIVER ABLE TO CONTINUE DRIVING THE VEHICLE? IF SO, HOW LONG AND AT WHAT SPEED? THE VEHICLE WAS STOPPED AND PULLED OFF THE ROAD. D. DID ANY WARNING LIGHTS APPEAR BEFORE AND/OR AFTER THE INCIDENT OCCURRED? YES , IF SO, DESCRIBE THE LIGHTS THAT WERE LIT. CHECK ENGINE LIGHT. E. DID THE VEHICLE EVENTUALLY STALL AND COME TO A STOP? HOW LONG DID THIS OCCUR AFTER THE WARNING LIGHTS WERE LIT? ONE PART OF THE VEHICLE WAS OPERATING BUT THE DRIVER COULD NOT ACCELERATE. F. WAS THE DRIVER ABLE TO RESTART THE VEHICLE RIGHT AFTER IT STALLED? IF SO, HOW LONG DID IT TAKE (# OF ATTEMPTS AND/ OR TIME ? EX: 3-4 TIMES OR 2-3 MINUTES)? YES, THE ENGINE LIGHT KEPT COMING BACK ON. 1 TIME, RIGHT AFTER THE VEHICLE STALLED. *AK

Electrical System › Ignition
Filed Jun 8, 20057,000 milesCA

PRIUS STALLED WHILE DRIVING, ALL LIGHTS CAME ON DEALER RESTARTED COMPUTER I HAVE READ ABOUT MANY PEOPLE WITH THIS COMPLAINT

Equipment
Filed Jun 8, 200517,000 milesVA

STARTED MY 2004 TOYOTA PRIUS AND PLACED VEHICLE INTO REVERSE TO BACK OUT OF PARKING SPACE AT DAUGHTER'S SCHOOL. CAR DIED WHILE BACKING, BLOCKING TRAFFIC, AND WOULD NOT RESTART. ORANGE LIGHT GLOWED ON THE STARTER BUTTON. THIS IS 7:45PM. CALLED ORIGINAL DEALER IN WASHINGTON PA FOR ADVICE. NO HELP. LOOKED IN OWNER'S MANUAL FOR ADVICE. NO HELP. CALLED LOCAL DEALER IN CHARLOTTESVILLE VA. NO HELP. A MALE TEACHER OPENED THE HOOD AND FUSE COVER TO ENSURE THAT ALL FUSES WERE SNUG AND SECURE. NOTHING. AFTER ABOUT 30 MINUTES, THE CAR FINALLY RESET ITS SELF, THE STARTER BUTTON WENT GREEN AND WHEN TRIED THE CAR STARTED. TOLD THE LOCAL DEALER OF THIS INCIDENT AND THEY DENIED ANY KNOWLEDGE OF ANY TROUBLE LIKE THIS. COINSIDENTLY, MY GPS SYSTEM HAD FAILED JUST A COUPLE OF DAYS PRIOR TO THIS INCIDENT. IT TOOK A MONTH TO GET IT REPLACED.

Fuel System, Gasoline › Delivery
Filed Jun 7, 200510,000 milesVA

DT:TWO WEEKS AGO, THE CONSUMER WAS DRIVING HER 2004 TOYOTA PRIUS AT 50 MPH AND IT DIED. LUCKILY IT WAS NOT DURING RUSH HOUR TRAFFIC AND OCCURRED NEAR AN EXIT RAMP. THE CONSUMER WAS ABLE TO MANEUVER TO AN EXIT RAMP WHERE SHE COASTED DOWNHILL INTO AN OFF STREET. THE VEHICLE WAS TOWED TO A DEALER AND THEY HAVE HAD IT FOR 2 WEEKS NOW AND THEY STATED THE INVERTER THAT TIES THE HYBRID TO THE GAS SYSTEM WAS THE PROBLEM. THE CONSUMER FEEL THIS IS A DESIGN FLAW AND FEELS THAT SHE SHOULD HAVE BEEN NOTIFIED BY TOYOTA OF THIS PROBLEM. *JB *SB

Engine and Engine Cooling › Engine
Filed Jun 7, 20052,000 milesCA

PE05029 2 TIMES THE CAR ENGINE STOPPED FOR NO REASON AT ALL. DASHBOARD LIT UP ENTIRELY. BOTH TIMES THE CAR RESTARTED. EACH TIME, FEWER LIGHTS CAME ON. BROUGHT CAR IN 2X- 1ST TIME, DID NOTHING. 2ND TIME, SUPPOSEDLY UPGRADED PROGRAM. WHEN 1ST HEARD ABOUT YOUR INVESTIGATION, CONTACTED TOYOTA TO SEE IF WE WERE PART OF THE 33-- WE BELIEVE IT IS BEING UNDER-REPORTED. CONTACT NAME: DIANE ROMANCHICK AND PAUL EMBREE.

Electrical System
Filed Jun 7, 200515,000 milesVA

MY 2004 PRIUS LOST POWER WHEN I WAS TRAVELING AT ABOUT 65-70 MILES PER HOUR ON 2/21/05. I HAD ELECTRIC POWER FOR A FEW MINUTES SO THAT I COULD PULL OFF AT AN EXIT. ALL THE WARNING/CAUTION LIGHTS CAME ON. THE KERN TOYOTA DEALERSHIP IN WINCHESTER VA HAD MY CAR TOWED IN. THEY KEPT THE CAR OVERNIGHT. THEY SAID THAT THEY REPROGRAMMED MY COMPUTER AND THE CAR WAS FINE. THEY OFFERED NO OTHER EXPLANATION OR POSSIBLE FUTURE CONCERNS. I REPORTED THIS TO TOYOTA MANAGEMENT THIS MORNING AND HAVE A CONFIRMATION # IF NEEDED. I JUST SAW THE ARTICLES WHERE THEY NOTED 33 OTHER INCIDENTS LIKE MINE.

Electrical System
Filed Jun 7, 20057,375 milesMD

DT: WHILE DRIVING ABOUT 40 MPH SUDDENLY CAR DIED. NO POWER WHATSOEVER. HAD TO BE TOWED TO DEALERSHIP. WAS TOLD COMPUTER NEEDED UPDATING. THIS WAS PERFORMED ON THE VEHICLE. DID CALL TOYOTA, AND CONFIRMED THAT THE REPAIR HAD BEEN DONE. NO PROBLEMS SINCE COMPUTER WAS UPDATED. *AK

Engine and Engine Cooling
Filed Jun 7, 200515,680 milesMD

I OWN A 2004 TOYOTA PRIUS, 15680 MILES. THE ENGINE STOPPED WHEN I WAS DRIVING AT ABOUT 60 MPH AND ALL WARNING LIGHTS CAME ON. I WAS ABLE TO DRIVE IT ON THE ELECTRICAL MOTOR FOR ABOUT 1 MILE TO A GAS STATION BEFORE THE BATTERY RAN OUT. I HAD IT TOWED TO MY DEALER, TOYOTA OF BOWIE IN MD. THE NEXT DAY, IT STARTED RIGHT UP AND THEY SAID THAT THEY CHECKED IT AND COULD FIND NOTHING WRONG WITH IT. THIS HAPPENED A FEW DAYS BEFORE NEWS STORIES OF SIMILAR COMPLAINTS. THIS IS A FRIGHTENING, AND POTENTIALLY VERY DANGEROUS PROBLEM. I'M SURPRISED AND UPSET THAT THE DEALER OR TOYOTA HAS NOT CONTACTED ME WITH A FIX SINCE THEY HAVE LEARNED ABOUT THIS PROBLEM.

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 6, 200540,000 milesME

VEHICLE'S GAS ENGINE QUIT AFTER LEAVING A STORE'S PARKING LOT. WARNING LIGHTS INDICATED TO TAKE IT TO THE NEAREST TOYOTA DEALER IMMEDIATELY. DEALER INDICATED IT WAS A SOFTWARE PROBLEM, AND UPLOADED A FIX. 2 HOURS OF WORK TIME WAS LOST.

Electrical System
Filed Jun 6, 200545,000 milesCA

DT: WHILE DRIVING AND WITHOUT WARNING CAR STALLED AT 40 MPH AND HAD TO BE TOWED. CALLER COULD NOT TURN POWER OFF FROM POWER SWITCH. ONLY THING THAT WAS WORKING WAS THE PANEL LIGHTS. DEALER SAID IT WAS A CAR COMPUTER PROBLEM. MANUFACTURER HAS NOT BEEN CONTACTED YET. CALLER SAW SEVERAL ARTICLES THAT AN INVESTIGATION WAS ON THIS CAR.*AK

Engine and Engine Cooling
Filed Jun 6, 200511,568 milesCA

I HAVE A 2004 PRIUS THAT STALLED ON THE FREEWAY THIS FEBRUARY FOR NO REASON. WHEN WE TOOK IT TO THE DEALER, THE MECHANICS SAID THEY HAD NO IDEA WHY IT HAPPENED, BUT THAT THEY "RESET THE COMPUTER" AND IT WOULDN'T HAPPEN AGAIN.

Engine and Engine Cooling › Engine
Filed Jun 6, 2005CA

2004 TOYOTA PRIUS, STALLED WHILE DRIVING. THIS IS THE SECOND TIME I HAVE TAKEN IT TO THE SHOP FOR THIS PROBLEM.

Electrical System
Filed Jun 6, 20054,500 milesCA

I OWN A 2004 PRIUS. WHILE DRIVING APPROX. 60 MPH ON HWY 110 IN LOS ANGELES, THE WARNING LIGHT CAME ON. LESS THAN 5 SECONDS LATER, THE CAR LOST ALL POWER. IT EVEN CEASED TO COAST DESPITE THE FACT THAT I WAS ON A SIGNIFICANT DOWN HILL GRADE. IN AN ATTEMPT TO EXIT THE FREEWAY, I NAVIGATED THE VEHICLE TO THE RIGHT, WHERE IT STALLED COMPLETELY IN THE RIGHT LANE, BLOCKING MOVING TRAFFIC. THE CALIFORNIA HIGHWAY PATROL (CHP) QUICKLY CAME (THEY WERE IN THE AREA AND ARRIVED WITHOUT BEING CALLED) AND PUSHED THE VEHICLE OFF THE FREEWAY. AFTER WAITING ABOUT 20 MINUTES, THE CAR RESTARTED AND I DROVE FOR ABOUT 10 MILES ON SURFACE STREETS. THE NEXT MORNING, I WAS ABLE TO DRIVE ONE MILE TO THE DEALER. THE SERVICE DEPARTMENT OF TOYOTA OF HOLLYWOOD, WHERE I PURCHASED THE VEHICLE, SAID IT WAS DUE TO A "SOFTWARE GLITCH" AND THAT IT NEEDED TO BE "REPROGRAMMED." THEY COMPLETED THIS WORK IN LESS THAN 24 HOURS. THEY ALSO REPLACED THE BUMPER WHICH HAD BEEN DAMAGED BY CHP IN THE PROCESS OF PUSHING THE VEHICLE OFF THE FREEWAY. THEIR SERVICE WAS EXCELLENT AND I HAVE NOT HAD SUBSEQUENT FAILURES. NEVERTHELESS, IT WAS A SERIOUS MALFUNCTION AND SHOULD BE THOROUGHLY INVESTIGATED.

Engine and Engine Cooling
Filed Jun 5, 200538,401 milesOR

I PULLED OUT OF A PARKING SPACE INTO TRAFFIC AND THE CAR IMMEDIATELY STALLED. I COULDN'T TURN IT OFF, AND I COULDN'T GET IT INTO DRIVE. PARK AND NEUTRAL WERE THE ONLY OPTIONS. TRAFFIC WAS COMING AT ME FROM BOTH DIRECTIONS AND THERE WAS NOTHING I COULD DO, BUT PUT ON THE 4 WAY FLASHERS.USING MY CELL PHONE I CALLED THE LOCAL DEALERSHIP AND THEY ADVISED ME TO HAVE THE CAR TOWED. I CALLED THE TOW COMPANY.

Electrical System › 12v/24v/48v Battery
Filed Jun 5, 20055,000 milesNY

SINCE PURCHASING A 2004 PRIUS IN FEB. 2004, IT HAS STALLED FIVE TIMES. FOUR WERE WITHIN A TWO WEEK PERIOD IN JUNE 2004 AND WERE RELATED TO A LOOSE WIRE TO THE BATTERY. ONE WAS IN JUNE 2005.

Engine and Engine Cooling
Filed Jun 4, 20055,351 milesWA

YAPS (YET ANOTHER PRIUS STALL). I WAS NOT GOING FAST - PROBABLY ABOUT 10-15 MPH. JUST LIKE THE OTHER REPORTS, IT LOST POWER, ALL THE WARNING LIGHTS CAME ON, AND IT COASTED TO A HALT. I WAS ABLE TO RESTART IT BUT THE ICE WOULD NOT KICK IN SO IT RAN IN ELECTRIC MODE ONLY. AFTER LESS THAN A MILE THE BATTERY WAS ALMOST DRAINED SO I HAD TO PULL OVER AND PARK IT. HAD IT TOWED IN TO THE NEAREST DEALER - TOYOTA OF SEATTLE - WHERE THEY SAID IT WAS A SOFTWARE ISSUE AND THEY'D SEEN IT BEFORE. THEY PERFORMED AN UPGRADE AND RETURNED IT TO ME.

Electrical System
Filed Jun 4, 20055,000 milesCA

2004 PRIUS DRIVING AT APPROXIMATELY 35-45 MPH WHEN WARNING LIGHTS ON DASHBOARD WENT ON. CAR DIED WITHIN SECONDS IN MIDDLE OF BUSY STREET AND WOULD NOT RESTART, HAD TO TOW TO DEALER. DEALER CLAIMED THEY DID NOT KNOW WHAT THE PROBLEM WAS BUT SAID "IT WILL NOT HAPPEN AGAIN"

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Jun 4, 20058,000 milesAZ

MY TOYOTA PRIUS STALLED WHILE MOVING AT ABOUT 35-40 MPH IN CITY TRAFFIC IN CHANDLER, ARIZONA. THE EMERGENCY LIGHT CAME ON AND THE ENGINE QUIT. I WAS ABLE TO MANEUVER THE CAR TO THE SIDE OF THE ROAD AS IT COASTED, THEN WE PUSHED IT INTO A PARKING LOT. I HAD THE CAR TOWED TO TEMPE TOYOTA (NOW POWER TOYOTA) AND THEY RE-PROGRAMMED THE ON-BOARD COMPUTER, AND I HAVEN'T HAD A PROBLEM SINCE.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jun 3, 2005MD

DT: THE CONSUMER OWNS A 2004 TOYOTA PRIUS. HE SAYS THAT HE IS HAVING PROBLEMS WITH THE VEHICLE BECAUSE IT WILL SHUT OFF WHILE IN TRAFFIC. ALSO THE PARK MECHANISM WILL DISENGAGED AND THE LOCK BUTTON DOES NOT UNLOCK THE DOORS AS SPECIFIED IN THE OWNERS MANUAL. ALSO THE START BUTTON DOES NOT CONSISTENTLY START THE VEHICLE PROPERLY. *JB THE VEHICLE EXPERIENCED: INOPERATIVE BRAKE LIGHT, THE FUEL DOOR SPRING WAS REPLACED, DOME LIGHT REMAINED ON, ENGINE WOULD DISENGAGE, LIGHTS WOULD REMAIN LIT AFTER THE VEHICLE WAS STARTED, VEHICLE WOULD NOT MOVE UNTIL THE VEHICLE WAS SHUT OFF AND RESTARTED TO GET THE BRAKE LIGHT TO GO OUT, RATTLING AS IF IT WERE GOING TO STALL, THE ALARM SOUNDED ON ONE OCCASION WHEN THE DOOR WAS OPENED, FUEL DOOR SPRING MALFUNCTIONED AND FUEL DOOR WOULD NOT OPEN. THE TECHNICIANS WERE UNABLE TO VERIFY THE DOOR LOCK MALFUNCTION. THE CONSUMER WOULD LIKE THE VEHICLE REPLACED WITH A 2005 MODEL EQUIPPED AS DETAILED ON THE ORIGINAL INVOICE INCLUDING AFTERMARKET ITEMS PAID FOR. *SC

Engine and Engine Cooling › Engine
Filed Jun 3, 200510,500 milesWI

DRIVING DOWN THE ROAD AT APPROX 45 MPH IN MY '04 TOYOTA PRIUS. THE VEHICLE LOST POWER AND STALLED IN THE MIDDLE OF THE ROAD. ENGINE STOPPED RUNNING AND BATTERY POWER RAN OUT CAUSING THE VEHICLE TO STALL.

Engine and Engine Cooling
Filed Jun 3, 20056,000 milesPR

DAD: VEHICLE RUNS AND SUDDENLY STALLS AND STOPS WORKING. OWNER ATTEMPTS TO START CAR AGAIN, AND IT DOES NOT START. CAR WAS TAKEN TO THE DEALER THREE TIMES, AND DEALER FIXED IT. BUT, AFTER SOME TIME THE CAR DID NOT WORK AGAIN. OWNER STATED THAT CAR WAS SERVICED ON REGULAR BASIS.*AK

Electrical System
Filed Jun 3, 200529,000 milesPA

DT: THE WARNING LIGHTS CAME ON CONSUMER TURNED CAR AROUND TO TAKE IT TO THE DEALER, AND THE CAR JUST SHUT OFF. DEALER DID CLEAR EVERYTHING (THE LIGHTS), AND THE CAR STARTED BACK UP.*AK

Electrical System › 12v/24v/48v Battery
Filed Jun 3, 20057,000 milesFL

DT: ENGINE SHUTS DOWN AND WILL NOT START, ALSO BATTERY DIES. CHECK ENGINE LIGHT COMES ON, AND THEN THE ENGINE DIES. CALLER HAD TO PUSH CAR OFF THE ROAD. DEALER SAID THEY COULD NOT FIND ANYTHING WRONG THE FIRST TIME, AND THE OTHER TIMES THEY REPLACED A FLOOR HARNESS THAT WENT TO BATTERY, AN AMPLIFIER, THE ORIGINAL BATTERY. CALLER READ ARTICLE ON HIS VEHICLE ABOUT SAME PROBLEM. MANUFACTURER SAID THE AMPLIFIER FIXED THE PROBLEM.

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 3, 20058,500 milesNY

1. I WAS DRIVING ON THE LONG ISLAND EXPRESSWAY. TRAFFIC BECAME CONGESTED SO THE PACE WAS STOP AND GO. I STARTED TO ACCELERATE (WAS GOING ABOUT ~35 MPH) WHEN MY 2004 PRIUS LOST POWER. I WAS ABLE TO PULL OVER. ALL THESE LIGHTS CAME ON INDICATING THERE WAS A PROBLEM. I WAS ABLE TO PULL OVER AND GET OFF THE ROAD., I CALLED THE 800 NO. FOR ROADSIDE ASSIST. BUT THE WAIT WAS OVER AN HOUR. AFTER ~20 MINUTES I STARTED THE CAR TO TRY TO BOOST THE POWER THE ELECTRIC BATTERY. I DROVE IT IN A PARKING LOT AND KEPT BRAKING. THE CAR SEEMED FINE SO I CANCELLED ROADSIDE ASSIST. I THEN DROVE IT ANOTHER 250 MILES HOME WITHOUT A PROBLEM. AFTER HEARING THE NEWS I THOUGHT THE PROBLEM I HAD WAS THE SAME. I WASN'T SURE WHAT FURTHER STEPS TO TAKE. I DID HAVE MY TOYOTA DEALER CHECK IT OUT BUT SOMEONE ELSE DROPPED THE CAR OFF FOR ME SO I'M NOT SURE THEY TOTALLY UNDERSTOOD THE ACTUAL PROBLEM. THEY DID A COMPUTER ADJUSTMENT. NO PROBLEMS SINCE THIS ONE AND ONLY INCIDENT.

Engine and Engine Cooling
Filed Jun 3, 2005AZ

I AM ESTIMATING THE DATES - I TOOK MY 2004 PRIUS TO THE DEALER ON OCTOBER 12, AS IT WAS NOT DRIVING RIGHT SINCE I HAD DONE A "HARD BRAKE" THE WEEK BEFORE. THE SERVICE DEPT WAS UNABLE TO FIND ANYTHING AMISS. THEN, WHILE DRIVING TO WORK THAT FRIDAY, MY CAR INDICATED THAT I NEEDED TO STOP THE CAR IMMEDIATELY (VIA THE RED TRIANGLE ETC. LIGHTS ON DASHBOARD). I WAS TRAVELLING AT ABOUT 45 MILES PER HOUR AT THE TIME. I COASTED INTO A LEFT TURN LANE, BUT WAS UNABLE TO COMPLETE THE TURN INTO THE PARKING LOT AS THE CAR HAD SHUT DOWN. I WAS PUSHED INTO THE PARKING LOT. I CONTACTED THE DEALER AND THE CAR WAS TOWED TO THE NEAREST DEALER (LARRY MILLER TOYOTA ON W. BELL ROAD). I WAS TOLD THE ECU WAS REPROGRAMMED AND THAT THERE WAS A SERVICE BULLETIN THAT WAS NOT SENT TO OWNERS, BUT DIRECTED DEALERS TO DO THE FIX ONLY WHEN THERE WAS A CAR WITH THE FAILURE. MY CAR HAS EXHIBITED THE RED TRIANGLE ONE OTHER TIME, 4/15/05 I BELIEVE, IT WAS TOWED AGAIN, TO BELL ROAD TOYOTA. THE ANSWER SEEMS TO BE "IF THERE IS NO CODE ON THE COMPUTER THAT SOMETHING IS WRONG, WE CANNOT FIX IT, SINCE WE DON'T KNOW WHERE THE PROBLEM IS."

Electrical System
Filed Jun 3, 2005CA

DT: CONSUMER STATES WHILE GOING SOUTHBOUND, HE ACCIDENTALLY BUMP THE VEHICLE OUT OF GEAR FROM DRIVE TO NEUTRAL AT ABOUT 70 MPH. AFTERWARDS CONSUMER PUT VEHICLE BACK IN DRIVE. IT SEEMED AS THOUGH VEHICLE WAS DEAD. CONSUMER HAD TO STOP THE VEHICLE THEN PUT BACK IN DRIVE AND THEN MERGE BACK ONTO THE HIGHWAY. *TT

Engine and Engine Cooling
Filed Jun 3, 200511,000 milesCA

MY 2004 PRIUS CUT OUT AT ABOUT 25 MPH AND WOULD NOT RESTART.

Electrical System
Filed Jun 3, 200520,393 milesCA

CAR WAS DRIVING NORMAL AT 45 MPH....ENGINE QUIT. WOULD NOT RESTART. CAR WAS TOWED TO TOYOTA DEALER.

Engine and Engine Cooling › Engine
Filed Jun 2, 200517,000 milesMO

OUR 2004 PRIUS STALLED REPEATEDLY ON A DRIVE FROM HOLLAND, MICH., TO ST. LOUIS, MO, ON DEC. 26/27, 2004. THE FIRST TIME IT HAPPENED, IT WAS AFTER ABOUT AN HOUR OF HIGHWAY DRIVING, WHEN ALL THE DASHBOARD LIGHTS WENT ON AND THE ENGINE DIED. WE WERE ABLE TO COAST OFF THE HIGHWAY. AFTER ABOUT 30 MINUTES ON THE SIDE OF THE ROAD (IT WAS HE DAY AFTER CHRISTMAS AND A SUNDAY, SO HELP WAS NOT READILY AVAILABLE), WE WERE ABLE TO RESTART THE ENGINE AND RETURN TO HOLLAND. THE NEXT DAY, WE TOOK IT TO THE DEALER, WHO COULD NOT FIND ANYTHING WRONG. WE RESUMED DRIVING AND AFTER ABOUT AN HOUR, THE SAME THING HAPPENED. WE PULLED TO THE SIDE OF THE ROAD, WAITED A BIT, AND RESTARTED THE ENGINE. WE REPEATED THIS SEVERAL TIMES, DRIVE, STALL, RESTART, DRIVE, UNTIL WE GOT TO A DEALER IN CHICAGO, WHO DECLARED THAT OUR TRANSMISSION WAS SHOT BUT WE MIGHT AS WELL DRIVE BACK TO ST. LOUIS SINCE IT WOULD TAKE THEM A WEEK TO GET A NEW ONE ANYWAY. SO WE DROVE, STALLED, RESTARTED, AGAIN AND AGAIN UNTIL WE GOT JUST SOUTH OF SPRINGFIELD, ILL., WHERE THE CAR STALLED FOR GOOD. AFTER AN UNCOMFORTABLE HOUR SPENT ON THE SIDE OF INTERSTATE 55 WAITING FOR A TOW TRUCK ON A FREEZING COLD NIGHT, WE FINALLY WERE TAKEN BACK TO ST. LOUIS, WHERE THE DEALER PUT IN A NEW TRANSMISSION.

Engine and Engine Cooling › Engine
Filed Jun 2, 200516,500 milesMA

WHILE DRIVING AT 25MPH, 4 TROUBLE LIGHTS LIT UP ON DASHBOARD. AFTER 1-2 MORE MILES, THE ENGINE LOST ALL POWER, DESPITE THE GAS ENGINE STILL RUNNING. THE ELECTRIC SYSTEM SHOWED NO BATTERY POWER. RESTARTING THE ENGINE DIDN'T HELP, AND THE CAR HAD TO BE TOWED.

Engine and Engine Cooling
Filed Jun 2, 20058,295 milesVA

ENGINE WARNING LIGHT CAME ON WHILE DRIVING APPROXIMATELY 55-60 MPH. GAS POWER QUIT AND CONSUMED ALL ELECTRIC POWER AND CAR STOPPED. COASTED TO THE SIDE OF THE ROAD. COULD NOT GET THE CAR TO GO INTO ANY GEAR -- STUCK IN PARK. HAD TO HAVE IT TOWED TO DEALER.

Electrical System
Filed Jun 2, 20057,000 milesCA

I WAS ON THE 101 FREEWAY HEADING SOUTH WHEN MY 2004 TOYOTA PRIUS LOST POWER, ALL WARNING LIGHTS CAME ON; I COASTED TO THE SHOULDER. IT TOOK SEVERAL TRIES OVER A PERIOD OF ABOUT 15 MINUTES TO GET THE CAR SHUT OFF. I CALLED TOYOTA AND THEY TOLD ME TO BRING IT IN IF I COULD GET IT STARTED, WHICH I FINALLY DID.

Equipment
Filed Jun 2, 2005CA

I WOULD LIKE TO REPORT A STALLING I EXPERIENCED WHILE DRIVING OUR TOYOTA PRIUS (2004) THE CAR STALLED A LITTLE AFTER I MERGED ONTO HIGHWAY 85 IN CUPERTINO. ALL THE WARNING LIGHTS ON THE DASHBOARD CAME ON AND THE CAR WOULD NO LONGER ACCELERATE AS I TRIED TO DRIVE UP TO 65 MPH. IT APPEARED THAT THE GAS ENGINE QUIT AND IT WAS RUNNING ON ELECTRIC POWER. I WAS ABLE TO COAST ON TILL THE NEXT EXIT. AFTER GETTING OFF THE FREEWAY, I PULLED INTO THE NEAREST PARKING LOT WHERE I TURNED TO CAR OFF. I WAS ABLE TO RESTART IT AND IT DROVE FINE BUT ALL THE WARNING LIGHTS REMAINED ON. SO I IMMEDIATELY DROVE IT TO THE DEALERSHIP IN SUNNYVALE WHERE WE BOUGHT THE CAR WHERE IT WAS FIXED. I AM NOT SURE THAT TOYOTA DEALERS ARE KEEPING ACCURATE RECORDS OF THE PROBLEM. I READ AN ARTICLE IN THE MERCURY NEWS TODAY'S EDITION IN WHICH ADAM SIMMS, THE OPERATING PARTNER AT TOYOTA OF SUNNYVALE HAS CLAIMED THAT "NONE OF THE PEOPLE WHO HAVE BOUGHT A PRIUS AT HIS DEALERSHIP HAVE HAD PROBLEMS WITH STALLING". I KNOW THIS IS NOT TRUE BECAUSE I HAVE EXPERIENCED THE PROBLEM AND HAD IT FIXED AT HIS DEALERSHIP. I AM NOT SURE OF THE EXACT DATE THE INCIDENT OCCURED. I BELIEVE IT WAS SOMETIME DURING THE THE SECOND WEEK OF NOV.

Engine and Engine Cooling › Engine
Filed Jun 2, 2005MA

I WAS DRIVING MY 2004 TOYOTA PRIUS AT APPROXIMATELY 35 MPH WHEN IT SUDDENLY STALLED AND THE ELECTRIC ENGINE POWER DROPPED TO ZERO. I COULD NOT GET THE VEHICLE TO MOVE AND NEEDED TO HAVE IT TOWED TO THE DEALER FOR SERVICE.

Engine and Engine Cooling
Filed Jun 2, 20052,415 milesCA

MY 2004 PRIUS' COMBUSTION ENGINE SHUT DOWN ON THE FREEWAY IN SEP'04. THE CAR SWITCHED TO BATTERY MODE ONLY AND ROLLED ON UNTIL THE BATTERY WAS COMPLETELY DRAINED AND THEN COMPLETELY STALLED. I GOT STUCK IN LANES, CREATED A RUSH-HOUR TRAFFIC JAM, AND HAD TO BE PUSHED TO A SHOULDER BY A POLICE CAR. THE CAR WAS TOWED TO A DEALER WHO SAID IT WAS A SOFTWARE GLITCH WHICH THEY PROCEEDED TO FIX AND THE CAR HAS BEEN WORKING WELL SINCE THEN.

Unknown or Other
Filed Jun 2, 200528,800 milesMA

MY 2004 TOYOTA PRIUS LOST POWE, EVENTUALLY RUNNING ON BATTERY ALONE UNTIL POWER WAS COMPLETELY LOST. CONTACTED MY DEALER TRISTATE TOYOTA IN DUDLEY. BY CONTACTING TOYOTA ROADSIDE ASSISTANCE, I WAS TOWED TO DEALER. SERVICE MGR. IMMEDIATELY APPLIED THE REPROGRAMMING OF MY COMPUTER AS COVERED IN TSB ISSUED AROUND 10/04. CAR SEEMS TO BE BACK TO NORMAL, BUT THIS WAS VERY DISCONCERTING. REVIEWED THE SITUATION WITH SERVICE MGR. ON 5/31, POINTING OUT THAT THIS WAS A SERIOUS CONDITION WHICH SHOULD CALL FOR A RECALL AO ALL 2004 & EARLY 2005 MODELS. THANK GOD I WAS CLOSE TO MY DEALER RATHER THAN OUT IN THE BOONDOCKS SOMEWHERE. I HAVE AN UNEASINESS ABOUT THIS FIX. CAN TOYOTA ASSURE ME THAT IT WILL NOT REOCCUR. REMEMBER THIS TSB WAS ISSUED IN 10/2004 BUT I WAS NEVER WARNED TO RETURN TO THE DEALERSHIP FOR CORRECTIVE STEPS TO BE TAKEN. ADDITIONAL COMPLAINT - FUEL GUAGE INACCURATE. WHEN WARNING BLINKER COMES ON I CAN ONLY ADD AT MOST 7.5 GALLONS, IN THE CAR WHOSE TANK CAPACITY IS 11.9 GALS. THEY TRIED A FIX ON THIS - BUT IT WAS COMPLETELY INNEFFECTIVE. OTHER THAN THESE TWO ITEMS I AM ELATED WITH THE CAR. I JUST HOPE THEY WILL DO THE RIGHT THING HERE.

Electrical System
Filed Jun 2, 20055,000 milesCA

WAS DRIVING MY 3 MONTH OLD '04 PRIUS ON A 2 LANE HWY, LATE NIGHT, 50MPH. PRIUS ENGINES SUDDENLY STOPPED AND MANY WARNING LIGHTS CAME ON. I PULLED OVER, THOUGH THERE WAS NO SAFE PLACE TO DO SO, SET MY FLASHERS AND BEGAN CALLING FOR HELP. SPENT THE NEXT HOUR CALLING POLICE AND TOW TRUCKS, TOO BUSY IN A DANGEROUS PLACE TO TROUBLESHOOT. DID NOT FEEL SAFE IN THE CAR DUE TO HIGH SPEED TRAFFIC. FINALLY TOWED TO DEALERSHIP AND CAR WAS ADMITTED IN THE MORNING. DEALER KEPT FOR 5 DAYS, ASKING ME TO TAKE IT HOME, NOTHING WRONG. I INSISTED THAT I WAS NOT COMFORTABLE TAKING THE CAR HOME UNTIL SOMETHING WAS DONE TO FIX IT. CALLED TOYOTA USA HQ AND REPORTED THE PROBLEM. THEY WORKED WITH THE DEALER AND EVENTUALLY GOT MY CAR BACK. 1 WEEK LATER, SAME THING HAPPENED, DAYTIME, WITH MY FAMILY ABOARD. THIS TIME, WAS ABLE TO RESTART AND DRIVE TO DEALERSHIP. REPORTED INCIDENT TO TOYOTA USA HQ. WHILE CAR WAS IN SHOP, TOYOTA SENT ME A LETTER OFFERING TO BUY THE CAR BACK FROM ME, DUE TO MY LACK OF CONFIDENCE IN THE CAR. I REGRETFULLY ACCEPTED. I AM VERY MUCH ENTHSED BY THE PRIUS POTENTIAL, BUT THESE GLITCHES ARE SCARY. TOYOTA BUYING THE CAR BACK FROM ME ALMOST FELT LIKE A COVERUP ATTEMPT.

Equipment
Filed Jun 2, 200515,000 milesMD

COMPUTER SHUT DOWN IN THE TOYOTA PRIUS CAUSING CAR TO STOP IN A MATTER OF MINUTES ON TWO OCCATIONS.

Electrical System
Filed Jun 2, 20052,000 milesMD

DT: CONSUMER STATES: WHEN THE VEHICLE WAS UNDER 3000 MILES ALL THE WARNING LIGHTS CAME ON, AND WHILE DRIVING DOWN THE ROAD THE VEHICLE SLOWLY LOST POWER AND WAS GOING ABOUT 25 MPH. AFTER ABOUT 20 MIN VEHICLE STARTED BACK, THE DEALER DID DIAGNOSTIC AND RESET THE SYSTEM. *AK

Electrical System
Filed Jun 2, 200514,101 milesCA

DT: ALL OF THE LIGHTS COME ON AND THE CAR STALLS IN MID-TRAVEL. *TT

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 2, 200518,000 milesMD

I HAVE A 2004 TOYOTA PRIUS (PURCHASED DEC. 2003). APPROXIMATELY 10 MARCH 2005 I WAS DRIVING AT CITY SPEEDS (<40 MPH) WHEN THE GASOLINE ENGINE SHUT DOWN. I WAS ABLE TO PROCEED ABOUT A MILE ON THE ELECTRIC ENGINE UNTIL THE BATTERY BECAME DRAINED. I CALLED FOR A TOW UNDER WARRANTY SERVICE. WHILE WAITING, I WAS ABLE TO RESTART THE GASOLINE ENGINE AFTER ABOUT AN HOUR, BUT HAD THE CAR TOWED INTO THE DEALERSHIP FOR INVESTIGATION OF THE FAILURE AND REPAIR. AFTER A COUPLE OF DAYS OF INVESTIGATION, THEY CLAIMED THAT THEY COULD FIND NO PROBLEM AND TOYOTA HAD NOT ISSUED ANY SERVICE BULLETINS DEALING WITH SUCH A PROBLEM. AS RECENTLY AS LAST WEEK, WHEN I HAD THE CAR SERVICED, THE DEALERSHIP SAID THAT THEY WERE UNAWARE OF ANY SIMILAR REPORTS AND TOYOTA HAD NOT ISSUED ANY SERVICE BULLETINS. I GAVE THEM A COPY OF AN ARTICLE FROM A RECENT WALL STREET JOURNAL DETAILS REPORTS OF THESE PROBLEMS AROUND THE COUNTRY. I HAVE NO FURTHER PROBLEMS OF A SIMILAR NATURE, BUT I AM SOMEWHAT APPREHENSIVE OF RECURRENCE. OTHERWISE THE CAR IS WONDERFUL. I GET ~50MPG IN THE SUMMER AND IT HANDLES WELL.

Engine and Engine Cooling › Engine
Filed Jun 2, 200510,254 milesCA

I WAS DRIVING ON HIGHWAY 101 NORTH IN A STOP-AND-GO TRAFFIC. I NOTICED THAT THE BATTERY LEVEL CONTINUED TO DROP AND THE GAS ENGINE FAILED TO START TO RECHARGE THE BATTERY. I MANAGE TO SLIDE OUT OF THE FREEWAY AND STOPPED ON THE SHOULDER. I COULD NOT SHUT OFF THE CAR FOR ABOUT 2 MINUTES. I WAS ABLE TO RESTART THE CAR AFTER 5 MINUTES AND THE GAS ENGINE STARTED. THE DISPLAY SHOWED SYMBOLS OF "CHECK ENGINE" AND "HYBRID SYSTEM WARNING" AND A TEXT MESSAGE - "PROBLEM!". I WAS ABLE TO DRIVE TO THE DESTINATION VIA A LOCAL ROUTE.

Engine and Engine Cooling
Filed Jun 2, 200511,000 milesCA

MY 2004 TOYOTA PRIUS STALLED WHILE TRAVELING ABOUT 40-45 MPH WITH A FULL TANK OF GAS ON 5/14/05. THE CHECK ENGINE LIGHT CAME ON AND IT COASTED TO A STOP. I TURNED OFF THE POWER SWITCH AND RESTARTED IT AND THE ENGINE CAME BACK ON AND RAN FINE EXCEPT WITH THE CHECK ENGINE LIGHT STILL ON. THE NEXT DAY THE CHECK ENGINE LIGHT WAS OFF AND THE ENGINE RAN FINE. I TOOK IT IN TO THE DEALER'S SERVICE CENTER AND THEY SAID THEY DID SOMETHING WITH THE SOFTWEAR AND IT SHOULD RUN FINE NOW.

Electrical System
Filed Jun 2, 20059,719 milesCA

MY1994 TOYOTA PRIUS SUDDENLY STALLED AS I WAS DRIVING. I HAD TO BE TOWED TO A DEALERSHIP. I WAS TOLD THAT THERE WAS A PROGRAMMING ERROR IN ONE OF THE COMPUTER CHIPS.

Engine and Engine Cooling › Engine
Filed Jun 2, 2005ME

DT: THE CONTACT OWNS A 2004 TOYOTA PRIUS. THIS VEHICLE WOULD STALL AT HIGH SPEEDS. HE WAS GOING 65-70 MPH AT TIME OF INCIDENT. THIS HAPPENED WITHOUT WARNING. IT EXACTLY WHAT THE REPORTS SAID HAPPENED TO HIM. HE CAN BE CONTACTED BY ODI FOR THIS IF NEEDED. ALSO, HAD PREMATURE WEAR ON TIRES. HAD THE FRONT AND REAR ENDS ALIGNED THREE TIMES SINCE HE PURCHASED THE VEHICLE.*AK

Engine and Engine Cooling › Engine
Filed Jun 1, 200512,000 milesCA

1. I WAS DRIVING AROUND 30 TO 40 MPH AND THE GAS ENGINE FAILED SUDDENLY DURING THE COURSE OF NORMAL DRIVING, LEAVING ONLY THE ELECTRICAL ENGINE RUNNING. AT THE SAME TIME THE ENGINE FAILED, MANY LIGHTS TURNED ON ON THE DASHBOARD. 2. I WAS ON A CANYON ROAD IN THE LOS ANGELES MOUNTAINS WHEN IT FAILED, WHICH WAS A SINGLE LANE ROAD EACH WAY WITH NOWHERE TO PULL OFF. LUCKILY, I HAD JUST REACHED ON OF THE CRESTS IN THE CANYON WHEN THE ENGINE FAILED, SO WITH THE ELECTRICAL ENGINE I WAS ABLE TO COAST TO A SIDE STREET. ONCE ON THE SIDE STREET, THE ELECTRICAL ENGINE DIED QUICKLY, PROBABLY BECAUSE OF THE STEEP SLOPE UPWARDS OF THE STREET. 3. I TRIED TO TURN OFF THE CAR AND IT WOULDN'T TURN OFF, SO I POPPED THE HOOD AND GOT OUT TO SEE IF THERE WAS AN OBVIOUS PROBLEM. FINDING NO PROBLEM I COULD SEE I WENT BACK INSIDE THE CAR AND HELD DOWN THE POWER BUTTON UNTIL THE VEHICLE TURNED OFF FINALLY. WHEN THE VEHICLE TURNED BACK ON, THE ENGINE SEMPT TO WORK NORMALLY, AND I IMMEDIATELY WENT TO THE NEAREST TOYOTA DEALER. THEY SAID THEY HAD HEARD OF THE PROBLEM ONCE OR TWICE BEFORE AND IT REQUIRES A SOFTWARE UPDATE TO THE CAR. I WAS WEARY OF THEIR PROPOSED SOLUTION SINCE IT IS SUCH A DANGEROUS PROBLEM, BUT THAT'S ALL THEY SAID THEY COULD DO, SO I TOLD THEM TO GO AHEAD.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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