2010 Toyota Prius Plug-In Hybrid

Routine

Owners filed 6 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes3
100
Unknown or Other1
000
Engine1
000
Electrical System1
100

1 safety recall

Part 573 reports
Air Bags › Side/Window16V487000
Filed Jun 30, 2016482,002 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.

Risk. If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.

Remedy. Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.

What owners reported

Newest filings
Unknown or Other
Filed Mar 8, 2019CA

TOYOTA DEALER IN BUENA PARK ( AUTO NATION) INFORMED ME THAT MY TOYOTA VEHICLE REQUIRES REPAIR SERVICE AS PART OF A MANUFACTURE'S RECALL ( NHTSA RECALL NO 18V-684) AND AUTO NATION WILL PERFORM ANY REPAIRS SUBJECT TO RECALL NOTICE AT NO CHARGE AS PER ATTACHED COPY HERE, THIS MANUFACTURE'S RECALL NOTICE INDICATED THAT IF THE VEHICLE HAS EXPERIENCED AN INVERT FAILURE WITH CERTAIN HYBRID SYSTEM FAULTS RELATED TO THIS CONDITION,THE INVERTER ASSEMBLY WILL BE REPAIRED OR REPLACE FREE OF CHARGE. ON FEBRUARY 26, 2019, I WENT TO AUTO NATION AND EXPLAINED THAT THE ANOTHER TOYOTA DEALER REPLACED INVERTER AND ENGINE COOLANT ON THIS HYBRID VEHICLEON NOVEMBER 15, 2015 AND THIS VEHICLE EXPERIENCED SAME PROBLEM. ALSO, I ASKED TO PERFORM REPAIRS OR REPLACEMENT OF THE INVERTER. THE FEB 27, 2019 EMAIL FROM AUTO NATION MENTIONED THAT THEY DID NOT APPROVE REPAIR DUE TO HIGH MILEAGE AND THE AUTO NATION INVOICE #683196 DATED FEB.28, 2019 INDICATED THAT DEALER IS NOT AUTHORIZED TO PERFORM RECALL REPAIRS. I ATTACHED COPY OF EMAIL AND INVOICE. I BELIEVE THAT THE RECALL REPAIRS SHOULD BE DONE FOR THE SAFETY WITHOUT ANY DISCRIMINATION SUCH AS MY AGE AND RACE. I WILL DERIVE THE CAR AFTER RECEIPT OF TOYOTA CONFIRMATION THAT THIS VEHICLE IS SAFE. PLEASE LET ME KNOW YOUR INSTRUCTION.

Service BrakesCrash
Filed Nov 5, 201874,000 milesTN

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS PLUG-IN HYBRID. WHILE REVERSING OUT OF THE DRIVEWAY, THE CONTACT RELEASED THE ACCELERATOR PEDAL TO SWITCH THE VEHICLE INTO DRIVE. SUDDENLY, THE VEHICLE ACCELERATED BACKWARDS AND DROVE INTO A NEIGHBOR'S YARD. THE VEHICLE SPUN OUT OF CONTROL EVEN WITH THE CONTACT STANDING ON THE BRAKE PEDAL. AS A RESULT, THE VEHICLE STRUCK THE CORNER OF A NEIGHBOR'S HOUSE AND FINALLY CAME TO A STOP. THE CONTACT ATTEMPTED TO TURN OFF THE VEHICLE TWICE. THE VEHICLE WAS TOWED TO A TOW LOT UNTIL THE INSURANCE COMPANY PROVIDED FURTHER INSTRUCTIONS. THE CONTACT CALLED THE DEALER (CUMBERLAND TOYOTA, 1540 INTERSTATE DR, COOKEVILLE, TN 38501, (931) 272-3719) PRIOR TO THE CRASH ABOUT A POSSIBLE RECALL AND WAS INFORMED THAT THEY COULD NOT ASSIST UNTIL SHE RECEIVED A RECALL LETTER. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER HAD NOT BEEN CALLED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM), BUT THE CONTACT WAS NOT SURE IF IT WAS RELATED TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 74,000.

Electrical SystemCrash
Filed Feb 13, 2018FL

THIS RECALL NO LONGER APPEARS ON YOUR WEBSITE: 2010-2014 PRIUS RECALL HTTPS://WWW.CONSUMERREPORTS.ORG/CRO/NEWS/2014/02/TOYOTA-RECALLS-1-9-MILLION-PRIUS-HYBRIDS-FOR-SHUTDOWN-RISK/INDEX.HTM

Service Brakes
Filed Sep 20, 2017119,000 milesFL

THE BRAKE SYSTEM ABS NOT WORKS. THE CAR WAS IN MOTION ON THE STREET WHEN THE SYSTEM ABS STOPPED WORKING AND THE WARNING LIGHTS IN DASHBOARD. THE BRAKE PEDAL IS LOWERED UNEXPECTEDLY AND THE CAR CONTINUES NON-STOP UNTIL THE PEDAL IS REPEATEDLY DEPRESSED AGAIN. DIAGNOSTIC IN DEALER TOYOTA , KENDALL TOYOTA (10943 SOUTH DIXIE HIGHWAY MIAMI, FLORIDA 33156), SYSTEM ABS/VSC/TRAC NOT WORKING, (CODE C1391: ABNORMAL LEAK IN ACCUMULATOR). DATE SEPTEMBER 20 THE 2017. WARNING: AS NITROGEN IS RELEASED INTO THE BRAKE FLUID, THE BRAKE PEDAL MAY HAVE REDUCED HYDRAULIC PRESSURE. UNDER CERTAIN CIRCUMSTANCES, THIS CONDITION COULD AFFECT STOPPING DISTANCE AND INCREASE THE RISK OF A CRASH. DEALER COST REPAIR , CHANGE NEW CYLINDER ASSY B (PART N 47080-47140), PUMP ASSY, BRAKE (PART N 47070-47060) AND 6.5 HRS. LABOR; $ 4,429.65.- RECALL SUBJECT: SERVICE BRAKES REPORT RECEIPT DATE: 06-05-2013 NHTSA CAMPAIGN: 13V235000 MANUFACTURE: TOYOTA MOTOR ENGINEERING & MANUFACTURING SUMMARY: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 PRIUS VEHICLES MANUFACTURED MARCH 31, 2009, THROUGH OCTOBER 9, 2009; AND MODEL YEAR 2010 LEXUS HS250H VEHICLES MANUFACTURED JUNE 19, 2009, THROUGH OCTOBER 9, 2009. NITROGEN GAS FROM A COMPONENT OF THE BRAKE BOOSTER PUMP ASSEMBLY COULD LEAK INTO THE BRAKE FLUID. CONSEQUENCE: AS NITROGEN IS RELEASED INTO THE BRAKE FLUID, THE BRAKE PEDAL MAY HAVE REDUCED HYDRAULIC PRESSURE. UNDER CERTAIN CIRCUMSTANCES, THIS CONDITION COULD AFFECT STOPPING DISTANCE AND INCREASE THE RISK OF A CRASH. REME

Service Brakes
Filed Jul 5, 2017CA

I WANT TO CHANGE IT BY COMPANY

Engine
Filed Jan 3, 2017110,000 milesNJ

EXCESSIVE OIL CONSUMPTION (MORE THEN A QUART EVERY 800 MILES)

6 of 6 complaints, reproduced as filed.

Across model years

Worst on record: 2012
YearComplaintsRecallsFiresDeathsAssessment
20264100Routine
20252200Routine
20155100Routine
201413100Routine
201312100Routine
201225210Routine
20111000Routine
2010 — this page6100Routine

Compare every Prius Plug-In Hybrid year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 30, 2016. Source: NHTSA Office of Defects Investigation.