What owners reported
Newest filingsStructure › Interior Panels › Dashboard
Filed Sep 21, 202180,000 milesCA
The contact owns a 2004 Toyota Camry Solara. The contact stated that the dashboard started to crack exposing the air bag. The contact stated no warning light was illuminated. The vehicle was diagnosed but not repaired. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 80,000.
Tires › Pressure Monitoring and Regulating Systems
Filed Jul 7, 2021103,000 milesTX
The contact owns a 2004 Toyota Solara. The contact stated while driving at various speeds, the TPMS indicated that the tire pressure was low however, upon investigation the tires were at the correct tire pressure. The contact stated that the tire pressure warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and referred the contact to the local dealer for assistance. The failure mileage was approximately 103,000.
Electrical SystemFire
Filed Oct 5, 2020180,000 milesWI
I WAS DRIVING TO WORK ON THE WI 43 FREEWAY (SPEED APROX. 70 MPH) AT 2:00AM OF 09/28/2020. I SMELLED SOMETHING BURNING AND SAW SPARKS COMING FROM UNDER MY DASHBOARD. I PULLED OVER TO THE SIDE OF THE FREEWAY AND CALLED 911. TWO OZAUKEE COUNTY SHERIFFS AND 1 PORT WASHINGTON FIRE TRUCK RESPONDED (INCIDENT NUMBER 20-27928). AS YOU CAN SEE FROM THE ATTACHED PICTURES WHICH WERE TAKEN THE NEXT DAY AT THE TOWING YARD MY CAR'S DASH AND INTERIOR WAS TOTALLY MELTED BY AN ELECTRICAL FIRE THAT WAS SO HOT IT CRACKED THE WINDSHIELD. ALTHOUGH THE CAR HAS SOME AGE ON IT, THIS IS NOT SOMETHING THAT SHOULD EVER OCCUR WHILE DRIVING DOWN THE HIGHWAY. FORTUNATELY NO ONE WAS HURT. THE CAR HAD TO BE TOTALED AS IT WAS BEYOND REPAIR.
Structure › Body
Filed Jan 8, 2020177,151 milesVA
TL* THE CONTACT OWNS A 2004 TOYOTA CAMRY SOLARA. THE CONTACT NOTICED THAT THE DASHBOARD WAS FRACTURED. PRIORITY TOYOTA HAMPTON LOCATED AT 2301 W MERCURY BOULEVARD, HAMPTON, VA 23666, (757)838-5000) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL HOWEVER, THERE WAS A WARRANTY ENHANCEMENT FROM THE MANUFACTURER FOR THE FAILURE IN SIMILAR VEHICLES. THE VEHICLE WAS NOT TAKEN TO BE INSPECTED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 177,151.
Engine
Filed Aug 21, 201956,231 milesNY
TL* THE CONTACT OWNS A 2004 TOYOTA CAMRY SOLARA. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO WEST HERR TOYOTA (4141 S. WESTERN BLVD, ORCHARD PARK, NY) WHERE IT WAS DIAGNOSED THAT FUEL CYLINDER SENSORS ONE AND TWO WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,231. *BF *JB
Service BrakesCrash
Filed Feb 7, 2019105,000 milesOH
EXITED FREEWAY AND HIT BRAKES TO SLOW AND STOP AT TRAFFIC LIGHT. THE MOTOR ACCELERATED, THE BRAKES WERE TOO WEAK TO STOP THE VEHICAL, AND I CRASHED INTO THE STOPPED CAR AT THE TRAFFIIC LIGHT. IT SEEMED THAT THE CRUISE CONTROL DID NOT TURN OFF WHEN I PRESSED THE BRAKE PEDAL. THEY FAILED TO TURN THE CRUISE CONTROL OFF.
Air Bags › Side/Window
Filed Aug 12, 2018CA
MY HUSBAND WAS REPLACING DOOR HANDLE WHEN HE TOOK OFF THE LEFT FRONT DOOR PANEL, HE FOUND THAT THE AIRBAG SENSOR HAS DISINTEGRATED FROM THE INSIDE OUT. WE TOOK PICTURES TOOK IT INTO DUBLIN CA TOYOTA. THEY WILL NOT REPAIR THIS. I THEN HAD SOME REPAIR WORK DONE ON THE RIGHT SIDE OF MY CAR AND THE OWNER OF THE SHOP ALSO REPORTED THAT THE SAME THING ON THE RIGHT SIDE . HE STATED THAT THIS IS A DEFAULT AND IT COULD VERY LIKELY CAUSE THE AIRBAG TO GO OFF PREMATURELY OR NOT WORK IF THERE WAS AN IMPACT , THAT THIS WAS A DANGER TO WHO EVER WAS DRIVING MY CAR. I HAVE PHOTOS AND ALSO A REPORT FROM DUBLIN TOYOTA . I'M NOT ONLY IN FEAR FOR MY SAFETY BUT THE FACT THAT TOYOTA SHOWS NO CONCERN FOR MY SAFETY AND HOW MANY OTHERS COULD HAVE THE SAME ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Unknown or Other
Filed Apr 24, 201897,500 milesNJ
DASHBOARD MELTING ' I JUST NOTICED MY DASHBOARD MELTING YESTERDAY AND CONTACTED TOYOTA TODAY. I WAS TOLD THAT THE WARRANTY ENHANCEMENT FOR THIS PROBLEM EXPIRED LESS THAN A YEAR AGO, AND THAT THEY WERE SORRY, BUT THEY ARE NOT WILLING TO HELP ME. I KEEP MY CAR IN A PARTIALLY CLIMATE-CONTROLLED GARAGE AND DRIVE ONLY A FEW THOUSAND MILES A YEAR. THEREFORE, MY CAR IS HAVING DELAYED SYMPTOMS OF THE MELTING DASHBOARD PROBLEM. BECAUSE I TOOK EXTRAORDINARY STEPS TO PROTECT MY CAR, I AM BEING EXCLUDED FROM THE WARRANTY PROGRAM. THIS BOILS DOWN TO TWO SAFETY PROBLEMS: 1. TOYOTA CANNOT OR WILL NOT TELL ME THE MATERIAL OF THE DASHBOARD, BUT I SUSPECT IT IS A PETROLEUM-BASED PLASTIC VINYL. THEREFORE, THE OOZING SUBSTANCE IS QUITE POSSIBLY AN ENDOCRINE DISRUPTOR. NO ONE SHOULD NOT BE EXPOSED TO THIS TOXIC SUBSTANCE. THEY REFUSE TO HELP ME REPLACE IT, AND REFUSE TO TELL ME HOW TO CLEAN IT, BUT SHARE MY CONCERNS AND OFFER THEIR SORROW. 2. THE GLARE FROM THE MELTING DASHBOARD IS A DRIVING HAZARD. I GET A TERRIBLE REFLECTION IN MY WINDSHIELD AND CAN EASILY MISTAKE WHAT IT REAL VS A REFLECTION, AND IS WORSE ADVERSE WEATHER CONDITIONS. IT PRESENTS A SAFETY HAZARD TO OCCUPANTS AND PEDESTRIANS, AND ADVERSELY AFFECTS MY ABILITY TO OPERATE THE VEHICLE IN THE SAFEST MANNER. I HAVE PURCHASED 9 TOYOTAS, YET THIS IS MY 1ST ISSUE AND REQUEST FOR SAFETY REPAIR. I GUESS LOYALTY ONLY GOES ONE WAY. I AM VERY CONCERNED ABOUT MY HEALTH AND SAFETY.
Unknown or Other
Filed Feb 28, 2018120,000 milesIL
WHILE DRIVING MY 04 TOYOTA SOLARA AT 45MPH THERE WAS A VERY LOUD NOISE THE SUNROOF EXPLODED CAUSING GLASS TO FLY ALL OVER THE INSIDE OF THE CAR, INTO THE STREET, AND HIT THE BACK OF MY TRUNK CHIPPING THE PAINT. THE SCREEN WAS OPEN, BUT THE SUNROOF WAS CLOSED AT THE TIME. IF MY CHILDREN WERE IN THE BACKSEAT AT THE TIME THEY WOULD OF BEEN INJURED BY THE GLASS. THERE WAS NOTHING IN THE ROAD IT WAS A NICE SUNNY DAY WHEN IT HAPPENED. I FIRST CALLED TOYOTA THEY OPENED A CASE AND RESPONDED SAYING AT THIS TIME TOYOTA IS NOT DOING A RECALL ON THIS OR HAS THERE BEEN A CLASS ACTION LAWSUIT AGAINST THEM. I SUBMITTED PICTURES TO THEM AND FILED A CASE. SOMETHING HAS TO BE DONE ABOUT THIS I WAS SO SHAKEN AFTER THIS HAPPENED AND CAN'T STOP THINKING WHAT COULD OF HAPPENED IF MY KIDS WERE IN THE CAR THAT DAY. TOYOTA NEEDS TO TAKE RESPONSIBILITY FOR THEIR DEFECTIVE SUNROOFS BEFORE THIS HAPPENS TO MORE PEOPLE.
Unknown or Other
Filed Dec 22, 2017130,000 milesGA
CRACKING AND MELTING DASHBOARD. TOYOTA PUT OUT AN EXTENDED WARRANTY TO COVER THE REPLACEMENT. THE PROBLEM I HAVE...I RECEIVED THE FIRST LETTER STATING THE PROBLEM, BUT IT STATED A SECOND LETTER WILL BE SENT, WITH NOTIFICATION WHEN THE PARTS WILL BE AVAILABLE, I NEVER RECEIVED THE SECOND LETTER. AS TIME WENT BY, I FORGOT ABOUT GOING TO A DEALER RATHER THAN WAIT FOR THE LETTER. A BIG MISTAKE, I LEARNED TODAY DEC 22, 2017, THE DEADLINE WAS MAY 31, 2017. THE PROBLEM DOES EXIST, SO WHY, BECAUSE I NEVER FOLLOWED UP ON A LETTER I NEVER RECEIVED, BE REJECTED. I CALLED TOYOTA AND WAS GIVEN A COMPLAINT # 1712221373, BUT WAS ALSO TOLD, BECAUSE OF THE MISSED DEADLINE, THERE WAS NOTHING THEY COULD DO. I SEEK FURTHER HELP.
Structure › Body
Filed Jul 31, 2017131,838 milesCA
TL* THE CONTACT OWNS A 2004 TOYOTA CAMRY SOLARA. THE CONTACT STATED THAT THE DASHBOARD ON THE DRIVER'S SIDE WAS CRACKED AND THE GLOVE COMPARTMENT ALSO HAD MULTIPLE CRACKS. THE VEHICLE WAS TAKEN TO CERRITOS TOYOTA IN CERRITOS, CA WHERE IT WAS DETERMINED THAT THEY COULD ONLY REPLACE THE DASHBOARD, AND NOT THE GLOVE COMPARTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 131,838. UPDATED 10/24/17*LJ *JS
Air BagsCrash1 injured
Filed Jun 9, 2017109,000 milesOK
PULLING INTO A DISABLED RETAIL PARKING SPACE AT VERY LOW SPEED, CAR LURCHED FORWARD AND HIT THE METAL PARKING POLE, DAMAGING THE FRONT BUMPER AND HOOD. EYEWITNESS TO COLLISION INCIDENT CONFIRMS THIS. CAR WAS BARELY IN MOTION AND MY FOOT WAS ON THE BRAKE. I RECEIVED WHIPLASH REQUIRING MEDICAL ATTENTION AND INJURY TO MY RIGHT KNEE. AUTOMOTIVE REPAIR COMPANY STATES IMPACT WAS SO SEVERE THAT FRAME WAS BENT, RESULTING IN THE INSURANCE COMPANY DECLARING VEHICLE A TOTAL LOSS. HOWEVER, THE AIR BAG NEVER DEPLOYED EVEN THOUGH THE BUMPER DAMAGE OCCURRED RIGHT AT THE AIR BAG LOCATION ON DRIVER SIDE. TOYOTA SOLARA AIR BAG SHOULD HAVE DEPLOYED. THE SUDDEN LURCH FORWARD SHOULD NOT HAVE OCCURRED SINCE MY FOOT WAS ON THE BRAKE AT THE TIME AND BARELY MOVING. PICTURES AVAILABLE. POLICE REPORT NOT POSSIBLE AS THEY DO NOT COME TO PRIVATE PARKING PROPERTY. VEHICLE STILL DRIVABLE, SO IT WAS TAKEN TO TOYOTA-APPROVED AUTO REPAIR SHOP.
Vehicle Speed ControlCrash
Filed May 1, 2017129,000 milesCA
FEBRUARY 1, 2017, TURNING INTO A PARKING LOT AT 700 E. MAIN ST., GRASS VALLEY, CA, TURNED RIGHT INTO A PARKING SPACE AND AS THE BRAKE WAS APPLIED, THE CAR SURGED FORWARD, JUMPING A CEMENT CURB, THE FENDER GRAZING A TREE ON THE LEFT, COMING TO AN ABRUPT STOP WHEN IT HIT THE CEMENT BASE OF A LIGHT POLE. FLUIDS WERE LEAKING FROM BENEATH THE CAR, THE FRONT BUMPER WAS HANGING OFF, THE DRIVER SIDE DOOR CAUGHT AS IT WAS OPENED. THE CAR WAS TOWED TO A BODY SHOP. THIS WAS THE SECOND INCIDENT, WITH THE SAME EVENT OCCURRING 2 YEARS PRIOR BUT WITH LESS SURGE AND NO CAR BODY DAMAGE. BOTH INCIDENTS REPORTED TO TOYOTA IMMEDIATELY. TOYOTA INVESTIGATED AND BOTH TIMES FOUND NO CAUSE FOR THE UNINTENDED ACCELERATION. SINCE THE CAR HIT A STATIONARY OBJECT I AM FOUND "AT FAULT" BY MY INSURANCE, WHICH IS ANNOYING. I DID NOT HAVE THE CAR REPAIRED SINCE IT IS CLEARLY UNSAFE. TODAY, MAY 1, 2017, A SALVAGE COMPANY PICKED UP THE CAR TO BE USED SOLELY FOR PARTS. THE CAR IS IN OTHERWISE EXCELLENT CONDITION, BUT I COULD NOT PLACE ANOTHER HUMAN BEING IN JEOPARDY BY REPAIRING AND SELLING IT, NOR COULD I EVER FEEL SAFE AGAIN DRIVING THE CAR.
Air BagsCrash1 injured
Filed Apr 20, 201785,100 milesFL
ON MARCH 6, 2016, MOVING WEST ON A RESIDENTIAL STREET AT ABOUT 20 MPH 10:45 P.M., LESS THAN 500' FROM HOME. CRYSTAL CLEAR NIGHT. CAR FREEZES, STEERING & BRAKES LOCK, CAR LURCHES FORWARD AND KEEPS MUCH HIGHER SPEED. WITH BOTH ARMS, I PULLED CAR FROM HEAD-ON WITH UTILITY POLE TO VERY HIGH PALM TREE. HEAD-ON ITH TREE, AIRBAG RELEASES, WHITE SMOKE COMING FROM HOOD. I TURNED CAR OFF, TOOK KEYS, CAR ENGINE CONTINUES AS DID HORN BLOWING & WHITE SMOKE. IT TOOK THREE AAA TRUCKS TO REMOVE CAR FROM TREE TRUNK, WITH STEERING AND BRAKES STILL LOCKED. CAR WAS ALONE ON A NEIGHBORHOOD ROAD MOVING WEST, DRIVER ALONE, VERY RESIDENTIAL WITH PEOPLE WALKING DOGS, PILOTS AND STEWS RUNNING, JOGGERS AND PUPS AND CATS PROWLING. NO ONE WAS AROUND. A GUARD FROM A GATED COMMUNITY ON THE STREET'S NORTH SIDE WAS THE 1ST TO APPEAR. EVENTUALLY 4 POLOCE OFFICERS WERE THERE, ONE TALKED TO ME OFTEN.
Air BagsCrash1 injured
Filed Aug 31, 201698,000 milesWA
I HIT A PARKED VAN ON THE FRONT END. NEITHER OF MY AIRBAGS DEPLOYED. I HAVE HAD A MRI DONE BECAUSE OF THE PAIN, AND HAVE SEVERAL VERTEBREAS INVOLVED. I NEED PHYSICAL THERAPY, SHOTS OR SURGERY TO HELP WITH PAIN. I CANNOT AFFORD THESE RESOURCES. I NEED TO FILE A CLAIM AGAINST THE INSURANCE COMPANY, OR PRODUCT LIABILITY FORM TO RECEIVE THE PHYSICAL HELP I NEED. UNLESS TOYOTA WOULD RATHER SETTLE WITH ME ALONE, THIS WILL NEED TO BECOME A PUBLIC MATTER. I WAS DRIVING AND HIT A PARKED VAN. THE SUN WAS SETTING, SKINNY ROADS WITH NO LINES DIVIDING EACH LANE. PERSONAL NEIGHBORHOOD ST. PERSONALLY, I DO NOT REMEMBER THE EXACT DATE.
Steering
Filed Jul 29, 201695,000 milesMA
TL* THE CONTACT OWNS A 2004 TOYOTA CAMRY SOLARA. THE CONTACT STATED THAT THERE WAS A POWER STEERING FAILURE. A MECHANIC REPLACED THE POWER STEERING PUMP, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V539000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED BY A DEALER OR A MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Electronic Stability Control (esc)
Filed Jul 6, 2016GA
TOYOTA TRANSMISSION U241E IS RIGGED WITH PROBLEMS. SEVERAL OF THEIR MODELS HAVE THIS AND IT'S COSTLY. IN ADDITION THE ECM ECU (COMPUTER UNIT) IS PROBLEMATIC. YOU WILL HAVE TO FIX THE TRANSMISSION OR THE COMPUTER OR BOTH. THEY HAVE RECEIVED MANY COMPLAINTS ABOUT THIS BUT DO LITTLE TO FIX OR EVEN HELP. YOU CAN FIND BUNCH OF ARTICLES ON IT. SEE: HTTP://QCWO.COM/TECHNICALDOMAIN/HARSH-SHIFTING-PROBLEMS-ON-TOYOTA-RAV-AUTOMATIC-TRANSMISSION-AND-PROBLEM-REPAIR
Vehicle Speed ControlCrash
Filed May 3, 2016140,100 milesFL
TL* THE CONTACT OWNED A 2004 TOYOTA CAMRY SOLARA. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE ACCELERATED AT A HIGH RATE OF SPEED. AS A RESULT, THE CONTACT CASHED INTO A PALM TREE. THE AIR BAGS DEPLOYED. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER COLLISION CENTER. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,100.
Unknown or Other
Filed Mar 11, 201675,000 milesGA
DASH HAS COMPLETELY CRACKED AND CONTINUES TO SPLINTER OFF. I HAVE SEEN MANY WITH THE SAME PROBLEMS AS WELL.
Air Bags
Filed Feb 25, 2016MD
TAMARA RECALL MY AIRBAG LIGHT BEEN ON FOR ABOUT TWO YEAR, I DON'T KNOW WHAT THE CAUSE IS AND I'M REALLY CONCERNED DUE TO THE FACT THAT I AM PREGNANT. I'M CONCERNED ABOUT THE AIRBAG DEPLOYING WHILE DRIVING AND FEAR THE SAFETY OF MY UNBORN CHILD AND MYSELF.
20 of 161 complaints, reproduced as filed.